La Quinta Inn & Suites by Wyndham Orlando Airport

Area was clean the rooms big and comfy. A few food trucks with amazing food right on the property.

Where do I begin breakfast was the worst November had complimentary breakfast the lady checking us into our room in the evening was cold distant and not very helpful. The airport shuttle stops at 10:00 p.m. So he had to get an Uber and the room they put a send had a leaky sink and was very used and worn cabinetry was falling apart yeah I'm sure it's a cheap rate you're finding but you get what you pay for nowadays. If I knew then what I know now I would have stayed at a Marriott property instead they're always spot on. I've stated other La Quintas and their great so I thought this place must be good but no it must just be using the name because the lady at the front desk told me the owner is watching them like a hawk so that's sad it's really unfortunate when people own things and don't put the customer first.. I left the place feeling like the owner of this hotel is trying just to squeeze every dollar out of it

The only issue was the elevator only one was working and located at the end of the hotel. Most elevator are in central location or middle.

Hotel needs simple repairs and upgrades to make it acceptable to most. Our room was spacious but felt damp. Bed was not comfortable.

Room was clean but not maintained. Bathroom door will not close properly. Bathtub needs replacement. Coffee brewer in the room just for show. Very dirty. Night person not friendly. So many others but too long to type.

It was a great stay and they were professional and the room was clean and cool.

It was a little rickety and scary

The staff were great and it was very convenient to get to the airport.

Helpful staff, clean room.

Todo bien

Great staff

Was ok

Staff were very pleasant.

Near airport with free shuthle

Had to go to front desk for clean towels

Our front desk attendee was absolutely amazing. Kind, patient and extremely helpful. Disney area can get hectic but she handled it with class and grace. Would definitely recommend!!!!

.

Room was very clean , staff was very good. Didn’t get to eat breakfast left early. The only complaint there really wasn’t ample enough parking nor was the shuttle available to take to airport. So we had to park at the airport.

The continental breakfast was not that great if im being honest, and ends very early. One of the elevators was broken when I was there and the other elevator was a bit of a death trap. The door needs to be repaired as it did not want to close ! It took 3 tries each time for the elevator door to finally close.

Paul at the desk was great! Helpful, pleasant, accommodating. The room was very nice & also spacious. The building is showing it's age...the hallway was dingy, one elevator was out of commission & the second elevator was beat up looking & often the door wouldn't shut right away.

Excellent staff, the customer service was superb. Clean room. Good for my 1 night stay. Only drawback was parking was limited at the property but the very nice staff informed us we could park at the next door hotel Country Inn. Plenty of parking available there. For a short stay, i was very satisfied.

Desayuno critico

Quietly and clean

Unfortunately my room was absolutely filthy. The floors had food and debris on them, the toilet wasn’t cleaned for what looked like a long time, there was hair all over the place, the mirrors were smudged and dirty, the floor was extremely dirty. Shame because the staff was very nice and the hotel itself looked clean but the room was surely not. I don’t typically leave bad reviews but they can definitely do better cleaning than that.

El desayuno es muy basico

The hotel was fine however they did not come to pick us up from the airport as planned we could not talk to anybody and we ended up having another driver from another hotel. Take us back to our car.

good

Dont clean te room

Needs updated, smell very bad

No coffee, tea....the container was empty. When I went downstairs to let the kid a counter know...he tried to hand me the items to take to the room myself. When i told him i was on my way out the door, he advised me to come to front when i got back and he would give them to me? The list goes on. Pictures provided.

Not that this is fault of the hotel, but to make matters worse there were people hollering in the hallway from about 10:30pm-12am. Just goes to show what kind of clientele this sorry excuse of a hotel attracts. Was happy they offered continental breakfast, but it was the most pathetic one I've seen. Eggs, crumbled sausage, toast, yogurt, 2 cereals, and waffle maker, that's it... I asked if there was anywhere I could fill up my water bottle. I was told no, th

The main elevator was broken and my room was at the other end of the fourth floor so I had to drag my luggage all the way down to the end of the hallway to use the other elevator and then all the way back to my room. The elevator was also really old and dilapidated. But I would stay here again because the price was right and the room was very clean! The staff was also very friendly and helpful. Shuttle runs every hour but unfortunately not past 10:00pm.

Very poor

Wonderful

Airport shuttle hung up on me twice and then finally told me where to go but then the driver said it was our fault and argued with me over it.

No hair dyer

Ok. Si tuviese que necesitarlo otra vez lo elegiría

The check in staff in the afternoon was very helpful and friendly. The night staff not so much but then I think she was overwhelmed by the sudden influx of people checking in. The breakfast was out early which helped us immensely since we had to leave very early in the morning. I would stay there again. Parking though was at a premium.

Airport location The breakfast buffet had one family reserve the tables for her family who were still asleep upstairs. This was extremely rude for guests looking for a table to sit at to eat. Please management do monitor this situation to stop selfish people from putting personal items on tables and chairs to prevent others from sitting there!!!!!!

Broken down elevator and other one was marginal. Tv doesn’t work. Breakfast was crap. Doors and walls were so thin you could hear everything going on in the other rooms. The iwner of this hotel is bleeding this dump dry and not reinvesting any money in it. They charge you $15 a night to park and there is no space . You end up on the street. Breakfast, broken elevator and poorly operating 2nd one. $45 if you get there 2 hours early

Location, close to the airport This place is a dump, it looks like whoever owns it is not spending money on up keep, the tv’s don’t work, the “free” breakfast is crap . One elevator is broken and the other one doesn’t work properly. The showers don’t have much water pressure. They charge you $15 a night for parking and then you have to park on the street because there isn’t any. One and done for me. Never again

Very nice hotel

Me gustó

Between parking fees and taxes added another $60 a day to my stay !! And one elevator out of service the whole time I was there ( 5 days ) and the other one that was all the way on the other side of the building had a door that kept getting stuck !!!!

Friendly staff and on time shuttle bus

The Hot Tub was out of service and we had to pay for parking which there was hardly any parking.

Property was clean and staff were friendly. The bathroom door was not a traditional door, but rather two french-style doors that come together in the middle. There is no locking mechanism. Ours were also a little off, and would not close all the way. Otherwise the room worked for what we needed. The breakfast was a little low on options.

The shuttle was a nice service to have as well as free breakfast The pool was a very dangerous situation. No working lights on the pool deck along with inside the pool itself is actually illegal. This is a safety hazard and needs to be addressed.

The staff was friendly and helpful, the room was very comfortable and the airport shuttle was efficient. The location was also great with many food options within walking distance (several food trucks on the property and many others nearby. I didn't use any of the facilities like the pool, gym, restaurant etc as I only stayed one night in-between flights so I can't comment on thosw things but overall I had a great stay and would definitely recommend this hotel!

The property is about 7 minutes from the airport, they have shuttle available for pick up and drop off the airport.

Pleasant

Proximity to the airport and restaurants Shuttle times and waits

Charge $15 for parking, but the parking is full

Exceptional

A good place to stay with your partner. Very clean and good reasonable price.

They did not clean my room, they did not bring clean towels

There was no on-site parking and a $15 charge to park on the entrance road. Parking is bad.

The room was clean and spacious. My brother and I had a relaxing few days. We had travel to his son's graduation and it was a great time. The breakfast choices were not many but you could find something to eat. The hotel is near many restaurants and close to the airport. The staff was attentive and understanding. I would definitely book this hotel again.

The biggest problem was finding a parking spot after going out to dine , or the parks .And on top of that I was charged 15 dollars a day for parking ! Horrible experience staying here !

Loved it

Staff very professional.

Bueno

great price for the stay and location

Todo tranquilo.

The place is kept in immaculate shape. Clean rooms and very modern

Good location

Travelers beware! Shuttle didn’t arrive to the airport , the elevator didn’t work, they ran out of breakfast items. Did I mention we were on the third floor? The hot tub was under construction. You had to sign up for WiFi…You may want to consider the Hyatt instead. The shuttle driver from that hotel felt sorry for us and gave us a lift from the airport to La Quinta. Bonus… there was no compensation for all the inconvenience.

The only reason I stay here is because it's for one day before our cruise. The hotel needs some TLC. The breakfast was lacking basic breakfast items. Overall it's just ok.

The ceiling above our bed was dripping water on us on the middle of the night. Clearly there was previous damage. I have pictures to prove it. Definitely needs some attention to details, cigarette butts all over out front. The floors were sticky. The laundry was out of order.

The room was magnificent and the staff were so kind and helpful.

Need to upgrade the hotel. Everything looks old. Will not be going there again.

There was a15.00 charge for parking! Unbelievable. Some guests had to park out on the street but, they still were charged 15.00!!! Only one functioning elevator and it was barely functional. Doors kept opening and closing while we were in there. Bad experience all the way around. I would NOT recommend this property. At least we only paid 66.00 through Expedia

Rooms were clean Elevators were jumping, waiting exactly to the 3 check in or you would get a 25 dollar charge extra.

Elevators were jumping, waiting exactly to the 3 check in or you would get a 25 dollar charge extra.

Location, cleanliness in the room Luggage storage facility

Great location

Mantenimiento al elevador unicamente

Spacious and cleaned

Very comfy and easy to get too

Was a good place to stsy!!

Great location to the airport. Can only transport 10 people every hour to airport.

Can only transport 10 people every hour to airport.

The comfort The closest of restaurants

The comfort The closest of restaurants

Clean room

Appreciate how the LaQuinta chain has rooms set aside for overnighting with animals.

I just stayed here briefly between flights. The staff was great. there was breakfast and coffee available. The room was clean and tidy. It was a great place to relax and freshen up. The staff was very friendly and accommodating. Close proximity to the airport and other restaurants

Pense que el desayuno serial mejor,pero todo le demas estuvo bien.

So Expedia never told me about how there’s $15 parking pass u have to acquire and then a $75 hold that has not reversed yet as promised .

Breakfast was so-so!! Airport Shuttle are available with limited capacity!

Nice place

everything was great.

everything was great.

Easy access to airport and shuttle service was great.

Helpful front desk. The worse breakfast

The worse breakfast

There is furniture that needs to be changed.

Lovely property

Todo muy bien

Terminal C

The desk lady was very helpful

the pool has cracking tile and the hot tube is still closed. The elavators are also so old and clunky when moving.

Close to airport

Hot tub was not working water was $5.00 ands they let you check in late as 3am.. if your looking for upscale not the place but clean enough to get a good nights rest.. breakfast is free but I would not stay again

Poor

I’m just comfortable

A very very nice place to stay. Room was clean and spacious.⭐⭐⭐⭐

Clean room. Great location. Awesome staff.

Personal muy empático y servicial.

Excellent Airport Shuttle Service. Great Breakfast Buffet. Clean room Quiet. Gave good Directions

Passable

We asked for a refund the day we booked bc decided we wouldn't need it. They never responded to us. But Expedia did they said the couldn't refund.... that was a booking 3 months in advance. $70 without. We also asked could we do something else and no...

Comfortable and accommodating. We enjoyed our stay.

Good

It took over an Hour for the Shuttle to pick me up at the Airport . The Shuttle was from Country Inn , only when I arrived at la Quinta that I was told that the 2 Hotels has one owner . There was 2 other turist that don’t speak the Language , La Quinta need to respect more the turist . In my room there was no Remote Control .

Elevators are terrible. They also feel unsafe when using them.

Everything was perfectly accessible and the staff were so warm and friendly. The rooms were spotless and it was lovely and quiet. There was nothing that I didn't like

Good as advertised

Staff was accommodating, and room was clean

Great check in! Room was very clean. Elevator is dirty and probably needs some maintenance!

Basic but clean

They are a scam hotel and will find ways not to give you your deposit back!!

Good

The breakfast was fine; the staff wasn't not friendly or very helpful. The room was decent if you're looking to save money.

Awesome experience with customer service 👌

Room was clean and spacious…Staff were amazing. Breakfast was…free. Airport shuttle drivers were very nice/helpful. The elevators needed some care. I’m scared to fly but the back elevator was almost as scary as flying…

This place is not recommended. Sketchy elevator, not a clean place, lady at front seat was ignorant. When asked about booking airport shuttle she made noises rather than using her words to say yes or no.

Great shuttle service. Don’t forget to tip the driver.

Kind, funny, helpful and extremely informative!

The pool area really needs majntence , very poor, shuttle service is great !!! Staff too

I was double charged for parking and the incidental charge did not drop off my credit card like I was told it would. Check your CC statements carefully after staying at this hotel.

Room and lobby. $5 Diet Coke

$5 Diet Coke

AC not working properly

Para lo que es la propiedad pienso que tienen muy caro sus precios, fui con mi familia, éramos 18 personas y todas opinamos igual, las habitaciones sucias, muy viejas, olían mal, algunas no tenían body wash, algunas la ducha no calentaba, otras como la mía calentaba demasiado que me incomodaba, los productos de su tienda más caros que en el mismo aeropuerto, subía las escaleras porque sentía que el elevador podría colapsar en cualquier momento, el suelo sucio, no sé qué podría comentar positivo ….

Older hotel it was ok staff was nice

I didn't have breakfast but took some coffee. The AC worked perfectly.

If the breakfast staff spoke English wouldve been helpful. Yhe young lady couldn't understand that I was trying to tell her the hot water was empty.

The breakfast was all right, some. hot items, yogurt, breads and fruit. The pool was very nice, the hot tub was not open and under some kind of construction. Needs more lounge chairs. Check out was easy since I was pre-paid. The shuttle drivers need to pay more attention to road signs. One driver ran three stop signs! And, unfortunately my seat in the shuttle did not have a working seat belt. Overall the stay was ok and the shuttle got me to and from the airport so I can't complain too much.

Good breakfast menu, very helpful staff

The breakfast could've been better. The apple juice was watered down, usually there are bananas 🍌 didn't have any. I just think it could be better

would come back for sure

Location in proximity to airport AC short circuited in middle of the night, awakened to room smelling like smoke and burning wires. Called for help and assessment . No one ever came. Was not offered to change rooms

Location in proximity to airport AC short circuited in middle of the night, awakened to room smelling like smoke and burning wires. Called for help and assessment . No one ever came. Was not offered to change rooms

Breakfast was ok. The AC was pretty noisy all night. The room smelled of damp. Bugs in the bathroom

Thank you

The front desk guy was informative and explained everything very easy to understand. The cleaning crew must be doing a good job because I don’t see any mess at all. The pool was clean and breakfast was put out and refilled with stuff when it was low. Parking was simple enough. Everything was perfect

It is more a cargo not a guess elevator

Clean and quiet. Good breakfast. The shuttle to the airport is only on the hour and stops before some later night flights get in

Very good

Shuttle driver was very friendly. I didn't appreciate having to wait to check in to a room (that was clean and ready to use) OLNY if I paid $45 extra to check in early. I have never been asked to do that at any hotel when checking in early.

Close to airport. Airport shuttle did not come get us at the airport. They said it stopped running after 10pm. They had sent me a confirmation that it would pick us up. But we had to get a taxi for 30 dollars for three miles.

Close to airport. Airport shuttle did not come get us at the airport. They said it stopped running after 10pm. They had sent me a confirmation that it would pick us up. But we had to get a taxi for 30 dollars for three miles.

The elevators are really beat up looking. The hall and rooms have a very strong odor of scented cleaning products in a bad way.

Shuttle driver was very friendly. I didn't appreciate having to wait to check in to a room (that was clean and ready to use) OLNY if I paid $45 extra to check in early. I have never been asked to do that at any hotel when checking in early.

Everything was great

Deberían tener más variedad en las opciones del desayuno.

Location

So many fees. They charged for parking which I thought was not cool when you already pay for a room.

AC definitely kept the room cool, Breakfast was quite good. Loved the hospitality and how quick it was to have an enjoyable conversation with almost everyone. My most favorite…the king bed putting me to sleep like a rock! If there’s ever another time I visit Orlando. This will be considered almost immediately.

Staff were nice and accommodating. Didn’t get up for the breakfast, so I can’t speak to that. The walls and doors are thin and I was woken up by loud people in the hallway. Then again by housekeeping knocking on the door, even though I had the “do not disturb” hanger on the door, and I asked for a late checkout. But it’s a cheap hotel I get it

They hold me 75$ like warranty..and they still do not refund the money back.

They hold me 75$ like warranty..and they still do not refund the money back.

Hotel was minutes from the airport and restaurants, which was just what we needed for an overnight stay before a 5 AM flight. The door trim, baseboards and elevator show the facility’s age, as do the huge oak trees lining the parking lot (the reason you have to sign a waiver/agree that hotel is not responsible for any damage to your car, I suspect). But, the room was clean, the bed comfortable, the AC freezing and the staff polite.

Good

The breakfast was good. I didn’t end up using the airport shuttle. The room was fine for one night. Wouldn’t stay for multiple days it seemed that some of the furniture was very used and should be replaced soon, but the bed was comfortable.

Great location a couple miles from the airport, with lots of popular restaurants nearby. Received a nice welcome by Mirna at the check-in desk then thoroughly loved the look, colors, decor, design, cleanliness and comfort of my room. Add to this the wonderful complimentary continental breakfast buffet in the morning, which had more than just coffee, rolls and juice. I ended up eating so much prior to heading to a cruise ship in Port Canaveral that when I got on board I wasn't hungry, which is a rarity for me. I live for embarkation day lunch buffets. Will definitely stay at La Quinta Inn & Suites by Wyndham Orlando Airport prior to any future cruises from the Orlando area.

Everything was great!

Very good

Excellent services

Nice

The Hotel has a bad habit of sending 3 or 4 "important" emails a day that have no purpose, but each one requires you to log in to read.

Cerca del aeropuerto.

Great

Close to the airport and they have a free shuttle. Polite staff. A little dated but not the end of the world.

Close to the airport and they have a free shuttle. Polite staff. A little dated but not the end of the world.

Front desk staff was rude and difficult to work with.

Proximity to airport Front desk staff was rude and difficult to work with.

Very poor

Clean place..great breakfast..downside new 15$ parking fee...not in the hotel description

Breakfast was fine; hot coffee, waffles, eggs and sausage. Breakfast is a plus. Call out for excellent service-Shevon went out of her way to provide superior service.

It was ok

Really nice, big room, good breakfast. Free airport shuttle. Staff were very nice. Close to bus line to run into town. Had a good stay here fior a fair price.

Breakfast was great the room was clean and the staff were amazing if the hot tub was operational it would have been a dream but still great definitely would stay again and would definitely recommend

Found me a room but had to go to via Wyndham central reservations phone for about 40 minutes to get a half decent price and speak to someone - who, incidently, really shouldn't be in customer service if they are not prepared to converse with the client! Saving grace was the lady on reception was helpful - but why not just don't cancel the room while your guests are travelling to the country!

Need more palms to give a tropical vacation appearance.

Bugs in the room and the breakfast was horrible.

Place getting run down. Elevators disgusting. Room door sticks badly and couldn't get it open a few times. Had to pay $15 to park? Never heard of this ridiculous fee.

Very comfortable with friendly staff

We did like the friendly staff who helped with asking for directions.

Breakfast was good. Pool was nice.

Location is great. We checked in pretty late and left early - the in & out process was very convenient.

Exceptional

In the age of free internet, this hotel want o charge for every little thing. They have a charge for every hour checked in before 3 pm.I had a longer than normal wait for the shuttle to and from the airport. I will not stay here again.

The airport shuttle was already full for the hour we wanted to use it. Advice: book it in advance. Was surprised that parking is an added charge $15. Soap dispenser in bathroom was empty. Room comfortable and clean but smelled very strongly of room freshener. Breakfast was standard hotel breakfast, open 6-9 am. One elevator needs some servicing.

The property was very clean and well kept. It is very close to the airport with a very timely shuttle; both our shuttle drivers were very friendly. Our flight was too early to enjoy the breakfast; It was being prepared as we left.

Close by to many restaurants very clean rooms

It was a very nice room & the staff were very helpful. We really appreciated the shuttle from & back to the airport.

The room was clean and comfortable. The location of the hotel in regards to dining options and access to the airport is excellent.

.

Good

Location

I had a great experience the staff were great with me

The airport shuttle was unreliable and nearly unusable. Amenities were in disrepair and boarded up. Breakfast was OK. Room was fine for the price

Wifi didn’t work The doors were dirty and part or the bathroom sink area was falling off. Wouldn’t stay again.

Staff, and excessive un described changes

Convenient, clean, N/a

Convenient, clean, N/a

They double charged me for pet hold, the room was left without disturbance Staff, and excessive un described changes

Great room, food trucks near by.

Marco and Maria provided great shuttle service from and back to airport. Great buffet breakfast. Nice, large, clean room. Very nice, helpful front desk staff on phone and during check-in and check-out.

Staff were pleasant. There’s nothing better then entering a hotel that smells and looks clean.

Great environment 💕

A great variety The air-conditioning made noise all night. It was cold so we didn't complain. The elevators were very scary.

A great variety The air-conditioning made noise all night. It was cold so we didn't complain. The elevators were very scary.

Superb

Nice location and friendly staff

Thr room seemed clean but small bugs crawling on walls and floors. Breakfast is un applealling just waffles, coffee, cereal, sausage, fake scrambled eggs, bread, muffins, banana, apples, orange. Need more healthy options. The front desk did not provide extra pillows to surround the bed with my toddler so she doesnt fall off. The pool needs updating and cleaning for sure.

The Breakfast area was clean and offered a variety of food, coffee was hot and fresh. I drove my vehicle and took advantage of Long Term parking.

A great breakfast buffet

The breakfast was good. The rooms was so clean . You can even smell the cleaning products from up the hall and the staff was so pleasant . I would definitely book here again

It was convenient for the airport That you can't reserve the shuttle before you check in. I ended up doing an early check in and the shuttle was already full. I specifically picked this location because I needed the shuttle and then ended up having to pay for a taxi instead. Also you shouldn't be advertizing a pool and hottub when the hottub is under renovation.

It was convenient for the airport That you can't reserve the shuttle before you check in. I ended up doing an early check in and the shuttle was already full. I specifically picked this location because I needed the shuttle and then ended up having to pay for a taxi instead. Also you shouldn't be advertizing a pool and hottub when the hottub is under renovation.

So far have paid twice for a room at a very tired hotel. Shall take this up with my card provider on my return home

AC worked poorly. Elevators were terrifying. Charged for parking. Room had a stench. Sheets did not feel clean.

The room was clean, the staff was nice and efficient, the breakfast was as expected and food area was clean. The AC was nice. I think some upgrades need to be made and not just patch up areas.

When arriving to check in we approached a woman at the front desk who at first did not even acknowledge that we were there and then when I said hello, responded with a blank stare. The rest of the check in process was her being very short and rude. When she handed me the room key she did not say which room or tell us where to go. Also, the elevators are straight from hell. They shake like crazy and are very loud, so we climbed up and down 5 flights of stairs our whole trip.

Breakfast menu was excellent. Room was clean and air conditioner was great. Shuttle service to the airport was also very good and efficient.

Everything was broken, from the hot tub to the bathroom door and even the window covering. The staff was terse and unavailable. There was a funky smell in the halls. They charged for early check in and a parking pass. Even the breakfast and coffee were awful. I travel monthly for work and this was the worst hotel in decades.

Not worth the money

Staff was wonderful… thank you

N/A

Property was clean and pleasant but don’t arrive early before 3:00 pm check in because they’ll charge you extra right up to 30 minutes before. Even though your room is ready; that’s my only complaint I thought that was poor customer service.

The room was very clean and thr breakfast was fresh and good. The air-conditioning worked well.

Hotel and staff were totally accommodating

Kind staff, clean room and bathroom, clean hallways. Good breakfast. Awesome shuttle service.

The room was clean and air conditioned.

I booked for wrong date and was unable to change the reservation, as I didn’t pay the required fee. So the $180 room sat empty. Basically the results of that will be, never stay at a La Quinta inn and never use Hotels. Com again.? There are many other choices.

Old furniture and bed bugs

The room had bed bugs and then when we were put into another room it had the same problem. Also the shuttle service doesn’t start early or end late enough

Who was not that clean had spiderwebs all over the place not very happy with the hotel

Good

Everything was fine

Room was clean

The room was really clean. The nice cold and nice was good. The air-conditioning nice, cool the staff was super friendly.

Nice bed comfortable room. My bathroom tub was rusted and the handle for turning on the water was loose..

I use to travel frequently throughout my career. This was close to one of the worst hotels I ever stayed in. The toilet had dark stains in the trap area. There was dirt all along the baseboards. There was Ejaculation on the bed skirt. A large stain on the wall. We had been traveling for 24 hours and needed to sleep before driving home. We were too tired to fight and needed rest. We put our bags on a desk. Carefully inspected the bed for bedbugs… collapsed asleep… rose at 4 am gathering our bags and left… disgusted.

Room was spotless as was the bathroom. Bed was very soft and really comfy. A/C worked perfectly as outside temps were high 80's and it was definitely needed. Staff were friendly and helpful

Excelente 5/5 ⭐️

Lovely big room with a super comfy bed. Easy parking. Very quick check in and very friendly, helpful staff. Great location too being about a ten minute drive to the airport. Plenty of places to eat very nearby also.

The best parts, the staff was friendly and the shuttle driver was also wonderful. The amount I paid for this hotel to attend a work conference is quite sad. I feel as though I am owed a refund.

The bed was comfortable..but woke up in the morning and there were tiny white bugs all over the counter where the TV was..told the manager and he said they were sand ants...clearly they were not, They were springtails..not harmful to humans but still not good to see in a hotel room...YIKES!!!!

Room was very spacious (deluxe king) and bed was comfortable. Airport Shuttle worked for me, but friends had to wait over an hour because the shuttle can only take 6 people at a time with luggage. The elevator is very slow and sometimes seems to have a mind of its own. The breakfast is not very good quality Eggs seem to be powdered eggs, the sausage smelled and looked full of grease. The bagels were good and yogurt was ok. There were waffles that you could make but I didn't try them. I requested a room close to the elevator and ended up 2/3 of the way down the hall even though I arrived at 4pm during midweek and the hotel was not that crowded.

Good night stay

Breakfast was awful!! Powdered eggs, sausage was as bad as the eggs - terrible quality food!

It was clean and some staff were really welcoming. Very good location with shuttle service to the cruise port and airport. I thought it was a bit pricey for 2 days and you really couldn't enjoy breakfast in the lobby because of all the traffic coming through in the morning when people are waiting on the shuttle to the cruise port

Old elevators. Hallways need some deep cleaning

Yes

The staff were great, and helpful. Convenient location with restaurant and food options near by. Perfect spot before taking our cruise.

The front desk were accommodating as when we were checking in there they had no Internet and had to do everything manually. Room was clean and breakfast was good!

The hotel was dirty. Wallpaper peeling, panels in elevators were broken, carpets stained and not vacuumed for days. Windows in the room were especially dirty, bed pillows had mold. Shower had lukewarm water. I have pictures of everything except the shower water. Let me know where I can send them.

Very nice place and very clean

Reservation was canceled even when i had called to confirm that morning. Got 3 rooms and was charged more per room than original booking. Finall got to our room and there were people in it. Had to get another room. Manager was extremely rude. Will not stay here again.

Checked in earlier than thought and was charge $30

The room was ok. The shower was weak. Breakfast was ok. The shuttle service was very slow. There were over 30 people waiting over an hour. One person in my party fell on the walkway. There was a random step on what appeared to be a ramp. There was worn yellow paint. This was not an ADA compliant facility.

The staff tried to make up for the worn out building with bathroom doors that didn't fully close or lock. I've never seen bathroom doors that were like closet doors. The wifi was spotty at best. If it weren't for the location, we would not have stayed there. But I know we will not return.

The airport shuttle driver denied us transportation to the hotel. Once we finally arrived at the hotel, the front desk attendant was very rude when we asked to check in. She raised her voice at us when we brought up the shuttle being denied to us, and said quote “It’s not my problem, I’ll get to you when I have time and I decide when you get into your room.” We will never stay here again and would never recommend it to anyone else. If possible I would give this zero stars.

The rooms were old and outdated and not the cleanest the elevators were nasty and not of them were shaking really bad and the doors on the back elevator won’t close the buttons wouldn’t cook on the down button you had to push the up arrow and the numbers to the floors were missing

The elevators should be condemned, they are in horrible shape. The door peeling off, drips of stains all down the wall. The rooms were also run down. It was a convenient location near the airport but pretty gross inside.

The room cleanliness was in impeccable. We generally wipe things down with Clorox wipes, and the wipes came up spotless. The staff of check-in was very nice. However, the bed was OK but not great and the pills were definitely hard. Breakfast was adequate but hotels need to stop using fake eggs. The spa was closed and some common areas need some sprucing up but overall it was a nice stay, despite the ladies staying in the connecting room or a bit loud

Room was clean

Staff members were friendly and polite. Room good size and comfortable and clean. Breakfast

Staff was really friendly and helpful.

All was great!!

The hotel needs major attention. The room was dirty and did not seem to be well kept up with. Also, there was some security concerns that we noticed. The CO2 detector was covered with duct tape. The staff was not very kind. The man at the front desk was nice for the most part but others were not. Overall, I’m not happy with the stay.

You get what you pay for. Room smelled like there was a dog prior to our stay. There was something sticky on the floor that I put the garbage can on so my kids didn’t step on it. The next morning, we had ants in the bathroom on the counter near our toothpaste. Also, being a hotel airport I found it strange they didn’t have 24hr shuttle service. When I went to sign up I was told it was full already and I need to call a taxi/lift. Lastly, the tv didn’t work. Sound would turn on but, there was a blank screen. My kids prefer IPads so that didn’t bother us. On a positive note. The room was cheap and the kids loved the breakfast. Everyone was pleasant, but I do not plan to stay here again unless I’m a pinch. Especially since I just looked at my credit card and I was charged a parking fee I was never told about.

Clean room, and very kind staff

To offer an airport shuttle but stop it at 9 PM is not of any value.

Yes

Yes everything was good. Thank you.

Clean and comfortable

My room was clean . Staff did whatever they could to accommodate .

Hot tub not working and covered with plywood. Pool was pretty dirty

Staff was AMAZING!!!!!! No issues, would definitely recommended staying here!

Better than expected. Everything was clean , staff was pleasant and professional. Rates were reasonable. Easy access to the MCO.

Yes

Was only there for 7 hours to sleep and head out for a flight, bed was super comfy.

yes

Hotel needs a lot of updates, starting with the dirty elevators! Staff very friendly but amenities were minimal at best

The bad is inside is wore out ( aging) Top blanket had yellow stain on it and one pillow looked like it had blood on it. We exchanged blanket and pillow with housekeeper.

hotel was clean and staff professional

TV was broken

The staff clearly told me that parking was free, yet I was later charged separately for it. If I had known that parking was not included and required an additional payment, there is absolutely no reason — not even 1% — that I would have chosen to stay at this terrible hotel.

Breakfast was mediocre-bagels,toast cereal, apples for fruit The manager has a personality of a wet mop Rude, condescending “know it all attitude “

Room was great, had a king size bed, it was comfortable. Close to restaurants, walking distance. The girl at front desk on the night of arrival, I didn’t get her name 😬, she was so nice and friendly. The older lady with glasses not so much, sometimes a quick smile to acknowledge is all that’s needed to give the customer a different experience. Close to airport, hotel is a bit older but still ok. Breakfast was ok. The swimming pool isn’t as nice as in photos, didn’t use it but didn’t look too appealing.

The hotel was just not updated smelled like mold and beds aren’t comfy

The staff gave my non-refundable room away,even though the fine print said check in was until 5:30 am. We were there before 4am was rude,and kept saying it was my fault because checkin was at 3pm. I said it "starts" at 3pm& she told me to take the mgrs card& give her a zero Google review. Still waiting for a refund from expedia also! While visiting family in the area I found out this hotel has a reputation for this! Beware!!

Ns

The sink needed a drain stopper. The bed was hard. The main problem was the shuttle was not available and we had to get Ubers. I messaged that I needed the shuttle a and no reponse. It stops running at 10 p.m. and the next day was booked. BBBreakfast w

Very clean helpful staff . Very pleased.

Broken faucet in first room and 2nd rooms shower was not very strong but I was able to shower so it was ok. The rooms were very clean. The front desk clerk Shivon was very nice and helpful in changing my room due the issues with the faucet.

Hotel shuttle driver at airport stopped for a matter of seconds, pulled out and drove away as we walked towards shuttle bus. Call to manager was met with the 'we weren't there and we can't wait' excuse. When he refused to let me speak by continuously speaking over me, I needed to speak more loudly and he threatened to end call if if I didn't stop 'yelling at him'. He would not listen to my explanation and then threatened to cancel my reservation (which would have been breach of contract). Shuttle driver returned an hour later - waited a total of two hours. Stayed there three years in a row for cruises from Port Canaveral. Never a problem until his indignant attitude showed up.

Room was ok in cleanness but no bed was made or replacement clean towel even though i had to pay $30 for early check-in. No good options for breakfast and ran out of milk and had to wait for 30 minutes

Yes, the room was very clean and comfortable. The breakfast was great also

The staff was friendly. Room was large with a very comfortable bed. The breakfast in the morning was very nice.

Everything was fine, just a little cosmetic stuff, the bathroom door didn’t have a handle on one side. but overall, the beds were comfortable, it was quiet, easy to get to.

Arrived late and they were very accommodating.

Friendly staff and clean room. Nice!

Room had been forced into before. You could see into the room. Had an attempt to enter our room at 3 in the morning. Staff was unapologetic. We told them about the issue and they booked someone in the room the same night at 4:30 a.m. after we recieved a new room. Something super fishy going on with the staff involved. Stay away from room 317.

Alwys stay here when we get to Orlando. Close to the airport, friendly staff and very clean rooms

Nice place , clea

Staff was hardly around at the desk. Check in experience was terrible and I got charged $75 fee three times (stayed two nights) .. booked on Expedia to avoid this kind of nonsense. Really upset with my experience

Neglected room, bathroom it terrible condition very very rundown hotel HORRIBLE

Staff was friendly. Rooms are run down and dingy.

Everything was clean and room equipment worked perfectly. The bed was super comfy! Shower water was amazing in both quality and fast-heating. Staff was kind, hardworking, and efficient. Breakfast was filling and varied. Location was great for visiting parks and returning to airport. Didn't use the shuttle, but saw it was frequently used by other guests multiple times a day. Would love to stay there again!

The bed was very uncomfortable and broken down. The whole place seemed run down and outdated. Breakfast was very basic and out of a lot of items. Staff was nice though

Everything was great except the pool. It left a lot to be desired.

Staff were great! Room was clean. Coffee was good!

The rooms floor was dirty. I had to use a towel as a mop. When I told the front desk they told me that cleaning is done at 11am the next day. Yet no one came to sweep and mop.

Would stay there again

Breakfast was weak. Elevators seemed sketchy. Room was clean and fine.

I did not enjoy the stay at all. The staff was grumpy like you were upsetting them to stay there. Also its the only hotel I have stayed in Orlando that after paying to stay there also charges you to park in their parking lot. On top of that the elevators were terrible very run down and would constantly alarm and the door would get stuck my wife was scared to ride them especially the one at the rear of the hotel. The room was ok but the bathroom was run down especially the tub that was cracked and appeared very worn and abused.

Amazing, great service.

Yes all good

Room was fine, overnight staff waa great. However if you are booking this hotel, keep in mind the airport shuttle stops at a certain time

Room smelled of a cleaner that watered our eyes … floor needed to be vacuumed.. window would not open … air conditioning unit loud and very noisy .

Booked this hotel for the airport shuttle service. When we checked in (around 5:30pm) we were told the 5am shuttle was full. The only option offered was the 6am shuttle. If you offer a shuttle "service " from 5am-9pm, the service should be available for those hours. If you only offer a shuttle on the hour for the first 10 people that sign up, this should be mentioned in the listing. The airport is less than 10 minutes away. Only having one shuttle an hour is not a shuttle service.

The room was spotless and service was exemplary.

Hot tub is completely closed they aren't repairing it, its covered in ply wood. False advertising. I would've never booked here if I had known. I had a late flight so i couldnt find another hotel so we were stuck at this one. I reached out to management 4 days ago and have not received a response.

We couldn't check in because we were 40 minutes early! For the airport shuttle, we waited 30 minutes, and when we went to board, the shuttle didn't go to our terminal! We took an app ride!

Clean, safe and good atmosphere.

Yes, the room was clean, staff was friendly and the hotel was quiet. Breakfast offerings were so-so. Food trucks right outside of the hotel were a big plus!

The room was ok, breakfast ok, surrounding are very nime many things to eat and stay

Great stay but shuttle only runs hourly

roaches and they only gave me a 26 credit

Love staying here. Convenient location, airport is not too far. Only bad thing is the water pressure, not the best.

Stay was good staff really friendly place just needs different breakfast in the am 4 days we were there there was the breakfast no different options

Room clean. Big king bed. But front desk staff great!

It’s questionable whether we would elect to return here.

Staff

Very spacious room. Clean. Pool area doesn’t get much sun so it’s shady most the day except for a real small area. Felt very safe walking around alone.

Great staff!!

The room was nice and clean and the staff were courteous

We had to uber for our flight or miss it We will have to evaluate our hotels closer

It was a good room for the price.

The room was great. The staff was nice. The hot tub was boarded up and it didn't say anything about that when I made the reservation. The pool is shaded all day somehow. I didn't eat the breakfast but it looked really good...and the coffee was excellent!

Had a late flt and so couldn’t use the shuttle. Staff was very personable and stay went well.

The hotel is old but the price was reasonable and it’s very close to the airport. Breakfast was basic. It’s ridiculous to have to pay for parking.

The hotel was extremely gross there was poo on the bed and roaches. Do not recommend!

Friendly staff

Friendly staff

Average hotel and room Good hotel for pre and post cruise Breakfast standard hotel food Has 3 food trucks

We did have a wait of 1 1/2 hours outside for the shuttle to take us to LaQuinta. The shuttle filled up quickly without the 3 of us. The driver apologized and we had to wait again for her to return, which she did very quickly. She worked hard that evening! It seems some over scheduling could have caused us to wait for so long. The staff was courteous and helpful in arranging a ride back to the airport.

The shuttle was only scheduled on the hour.

we stay here twice a year. Always clean and super friendly

Dirty, rude, shuttle was over an hour late, shower was filthy. Smelled like sewage water was cold and horrible water pressure. Will be sticking with Marriot going forward

The room was clean and the shuttle to the airport was a nice perk

Two weeks before my reservation i canceled. I was informed that i could not get a refund. Why are you asking how my stay was? I never showed up.. Hello...

Great location. Comfortable bed. Hallway was a little noisy.

Shavon from La Quinta Inn by Wyndham Orlando airport North is amazing!! My husband had been stuck traveling in airports and awake for over 24+ hrs trying to get home to SC from Utah. The winter storm kept delaying all his flights so I booked him a room with them. He was so tired and didn’t wanna move, I called from Sc and Mrs Shavon took him Tylenol to his room. Hubby said hotel was very nice, room was very clean and comfortable and breakfast was great. Would definitely recommend this hotel!

Don’t be fooled by the photos. This place is a dump. Mold/mildew on the outside of the building and on the air conditioning units. The floor in our room was greasy/oily, the carpet was stained and and the room is outdated. We met two separate families - one had stains on the sheets and the other had bugs crawling on their items. The positives I can say is the breakfast was decent and the lobby was reasonably nice.

A reasonable mid level hotel. Clean, courteous staff, some what worn facilities. Continental breakfast was adequate. The airport shuttle only hourly between 8 am and 10pm.

The hotel was a bit too dated. Staff was great

All was great

Free Airport Shuttle in the name?! What a joke. Was at the airport 2 hours repeatedly calling the hotel

No shuttle at midnight.

Comfortable, clean room. Helpful staff. Reliable airport Shuttle.

The room was clean. Very poor water pressure. Water temperature was lukewarm at best. Faucet handle Falls off if you dont hold it in place. I checked out 2 days early on a 5 night stay.

The shuttle never showed up, we were at the airport for an hour and a half. but everything after that was good. Decent breakfast/

Wouldn’t change our room to a later date as we had a family emergency without charging a ridiculous amount. Never book with La Quinta again

Excellent shuttle service, good breakfast, nice fitness center. I had to switch my room a few times because the cleaning agents were so strong.

It was great especially the breakfast

My room was rented to another while I was there and people kept trying to gain access to my room. I moved to another hotel for my safety

The staff was great. Room was clean. Great location.

Clean room and bathroom. Friendly staff! Airport shuttle in the morning was a plus.

We literally arrived at midnight and had a cruise in the morning so I pretended I was camping. I would like a refund. It was FILTHY

Old hotel!! Rooms smell. Cheap does the job but its very old hotel needs some work.

Friendly Staff.

Despite the severity of the issue, no refund, compensation, or follow-up was provided, and there was no contact from corporate. Staff appeared disengaged and uninterested in resolving the problem. We rarely complain, but this chain consistently has issues. This experience confirmed that we will not stay with La Quinta/Wyndham again. A refund is expected.

I asked about there ride to air port when I checked in and told them I needed it for 5am and later I found out you had to write it down on a clip board and they were full for 5 am and 6 am rides so I had no ride will not stay at your hotel when you lie and leave people stranded with no way to get home

Staff was friendly room was okay bathroom not so much. We had no hot water shower curtain was dirty and smelly and paint peeling off the door. The shuttle to the airport was great.

the room was fine, what was disappointing was the breakfast we were there 30 min before closing time. they were out of coffee and out of bagels. people coming after us had to eat standing up because there were no chairs available,

Close to airport

Clean and close proximity to Orlando airport.

The elevator was super dirty. Our bathroom was not clean and no toilet paper. 5 dollars for a 12 oz water bottle and you can’t pay cash so when you use your debit car they charge you more. Our check out was even worse than our check in

Staff was great they went out of their way to be helpful. I thought the bathroom needed upgrades but it was ok. Lots of hot water!

Good service. On time shuttle bus to the airport & helpful staffs.

Good.

The hotel was run down, the elevator was unsafe, dirty, pool was green, furniture broken, stains on the bedding, it was disgusting. We didn't stay 10 minutes after we got to the room. The elevator needs to be shut down and the hotel needs to be condemned. I should get my money back for the cancellation.

airport shuttle only until 9:45pm

The room was clean and the staff was friendly. Hotel is definitely showing age. I suspect it would undergo a remodel in the near future.

Stayed overnight before a cruise, hotel worked perfectly for us. Clean room, comfortable bed, extremely nice front desk staff and just enough breakfast to get us going in the morning. Stayed last year for same purpose and will do again for next cruise!

Good and clean

We were placed in a dirty room with strong drug smell. When I called the front desk they said they couldn’t change the room but would send house keeping down. The house keeper came and said no one should stay in this and offered a room change. The new room had a broken dresser with drawer that would not even shut. It was also filthy. The pool is not heated and the hot tub is closed. The power went out and my family and I were stuck in the elevator between floors! We attempted to use the emergency bell, it was broken. We attempted to use the emergency phone, the directions were torn off and there was no connection. I call the front desk from my cell phone and they asked if they could put me on hold. I told them no it was an emergency and they put me on hold anyhow! I waited on hold until my husband and another visitor could pry open the door and help us get onto a floor and I hung up. No one, came to the phone! There was no ventilation and it was difficult to breathe. When I went to the front desk to explain what happened they offered to let us check out. I would not give any stars if that was an option. This place should not even be open.

Very nice room and very courteous staff. Nice outdoor area

The hotel was close to airport, had early check in, late check out, a good breakfast and a spacious clean though out dated room. The shower how ever was no more than a literal sprinkle!!!!! As if from a kids watering can!! Staff were polite. It needs repairs but not he bed was very comfortable.

the facilities, including the room are dated. The room was musty and so were the halls. The halls smelled like smoke.

People tried getting into our room multiple times during the night. Keys to our room were issued to unknown persons. We moved to another hotel due to concerns for our safety. Very disappointing

lots of issues. there were problems beyond their control that contributed to this. there had been a power outage earlier that did not help.

.

Shuttle service not 24/7 runs part time and limited seat. Would not even consider this hotel again. Front desk staff not friendly. Look for another hotel. Booked this one cause it had a good price for Black Friday sale…. I see why. Hotel is also run down.

The staff was helpful and kind. The room was clean but a few things didn't work in our room.

We canceled because of the review of bedbugs and the front desk said we could cancel and we thought we wouldn’t be charged.

This is clearly advertised as having an airport shuttle. They only take up to 10 passengers ONCE an hour. We had to get an Uber, which added a lot of stress and some unanticipated cost to our trip. Additionally, there are NO crib options for babies. No pack n play, nothing.

Clean room, staff and Food trucks close by

Great room, courteous & helpful staff

no it was not

Great room. Friendly staff. Shuttle a little slow and had to wait for 2nd one. But all good

We had 2 room, went to the first room and someone was already in that room, I had 2 king rooms. They changed it to a double bed room and handicapped room. Not real clean. 2nd the carpet was sticky. There were paint spots all over the floor. The elevator was load and clunked.

Nice place great location

No hot water, hot tub covered with plywood and coffee is tasteless…

when we got in at mco called for ride no shuttle after clearly talking with someone saying one would be available. tv did not work. stolen hdmi cables. hot tub not working after asking 2 times by phone do you have a hot tub. both times were told yes but never told it wasnt working. bathroom dirty and no cold water from shower and luke warm from tub. never stay in 211. overall stay was horrible staff seemed untrained and just not happy.

The toilet clogged up, they caulked the bathroom over excessively instead of replacing the

Rooms were clean and the staff were all very friendly. Hotel itself could be kind of loud at all hours. The ac/heat unit in our room was very loud and rattled pretty violently. Parking was also not free so please bear that in mind when booking.

Everything was fine.

Room was spotless and staff was courteous

Good

Breakfast was a plus.

They don’t get back to you. Maintenance person doesn’t show. TV remote missing power button. Couldn’t use refrigerator, when turned on, sounded like a train in the room. Apparently they don’t freshen up room unless requested. Rooms are dated. Parking is not free. Rooms smell.

it was as expected

Second room much better though in need of updating. Orange juice at breakfast was awful, but selection was OK.

Nice location to the airport and public transportation. Great food options close by also.

Staff was very courteous.

Terrible expérience

The hotel was very clean. Nice staff and helpful. There’s so many options near by to be fed and entertained. The hotel transportation is A+ fast and safe. Breakfast was top tier very good and fresh ! I’d be back again.

Upon arrival, the hot tub was covered in plywood and cinder blocks, pool was unheated, airport shuttle to Hotel was unavailable for 2 hours and the breakfast was sub par. I believe that went some of these amenities are either limited, or unavailable, there should be a notice from either/or expedia and La Quinta. That being said, going forward, I am done with both

The hot tub was out of order and people working on repainting rooms on our floor spoke loudly and could be heard all evening. The room itself was very nice and clean.

The toilet in my room made a constant noise all night. When I reported it, I was told they were fully booked and couldn’t switch my room. Their “solution” was to turn the toilet on and off at the knob near the floor — not exactly acceptable for a hotel stay. To make matters worse, I was only three doors down from the exterior exit, which slammed loudly every time someone came or went. Between the toilet noise and the door slamming, sleep was nearly impossible. Breakfast was another disappointment. The area was overcrowded and the food was cold. The beds were not comfortable at all, and the pillows were terrible. Even though I only stayed one night, they refused to issue any kind of a refund/credit. I chose not to stay the second night because there was no way I was dealing with these issues again. Overall, very disappointing experience. Never again.

Room was clean and everyone was very friendly. Loved that they have airport shuttle. Will definitely stay there again.

Reasonable price, restaurants nearby (short walk), room okay, quiet property

I was on the fifth and there was noise, yelling and carrying on in the hall until the early morning hours. Got very little sleep for a very early flight.

Room was nice and comfy, breakfast was convenient and distance to airport was nice and short. Would definitely book again.

I selected this property specifically for the convenience of its airport shuttle service. However, upon check-in, I was informed that all shuttle slots for the following morning were already full. The shuttle operates in 30-minute windows with a limited capacity of approximately ten passengers per run, rendering it impractical for guests with early flights. As a result, I was forced to rely on a rideshare service instead. The overall condition of the property was disappointing. Common areas appeared poorly maintained, with visibly dirty floors and guest room doors showing dents consistent with significant wear and tear. The white doors, rather than appearing clean, only accentuated the accumulated grime and neglect. Inside the room, there was a strong odor of bleach, likely masking deeper cleanliness concerns. The shower head leaked continuously, and the bathroom ceiling showed signs of structural deterioration. The furniture throughout the room was visibly worn and stained, further reinforcing the sense of disrepair. Overall, this stay did not meet basic expectations for comfort or maintenance. Based on my experience, I would rate this property a 3/10 and would not recommend it to travelers seeking convenience, cleanliness, or reliable amenities.

We were sent to a room with someone in it! This was after waiting for a shuttle that never came, getting hung up on, and paying out of pocket for a taxi. We picked this location for the shuttle and the double beds. We got neither.

Room was dirty and dated

Yes

The front desk guy was not friendly at all, everyone seemed frustrated. Will not stay again.

No hot water

The front desk clerk would not allow me to check in, due to me being 19 however the website said 18+. She could not or would not give a refund. I did the pre check-in online the system did not flag my ID it allowed me to checkin.

Staff courteous and helpfull. Shuttle service excellent. Bed comfotable. Room updated.

The staff was friendly the room was clean. They stored our luggage before checkin and after checkout for a few hours. Close to restaurants.

Room was okay bathroom floor wasn’t swept, and in need of updating, paint peeling etc

The key card didn’t work at check in. Room definitely need updating.

Rundown. Elevator in bad shape.

Yes

Close to main road. Easy check-in and check out. Staff is nice

Good location near the airport. Pool/jacuzzi remodeling . Nice that continental breakfast is included

The over night staff was wonderful. The room was clean and comfy. My only complaint is that our bathroom doors were a french closet style and didnt close or lock properly. I was staying with a friend so it was awkward to shower or use the restroom with the door just sitting open.

If you make less than $25k/year, you'll appreciate this hotel. If you make more, do yourself a favor and stay elsewhere. I decided to stay at this hotel not because of the low price but because of the airport shuttle reviews. However, they were misleading. The shuttle is only available once per hour. I arrived at the airport at 5:15pm, and the shuttle didn't arrive until 6:15pm. In addition, I was greeted by ants in my room and small spiders. When I complained, I was told service is only available after a three night stay. I complained further, and finally they agreed to clean my room. Again, if you're on a strict budget, this hotel is fine. But if you value your self-worth, stay elsewhere.

Room seemed to be recently updated--very nice and clean.

Staff was helpful and room was nice. Food trucks nearby provided delicious and affordable food choices. Breakfast buffet was very good too. Was not too happy about the parking fee charged to park in the hotel parking lot. Otherwise, nice accommodation.

The staff did not seem to to care much. The breakfast area needed to be cleaned and coffee urns were empty, when I said something to the front desk, she wouldn’t even look up and basically dismissed me. The rooms need an update. The cleaning staff were very helpful and nice however

Bathroom upgrade is needed

Love to come back.

Rooms were shabby, no hangers, no hot water and customer service was horrible. Room key didn’t work 2nd day. Had to wait 20 to get it fixed. No sorry or apology or any kind

The staff was friendly. I appreciated the complementary ride from and back to the airport. It was seamless. The driver was nice and professional, Maria. The front desk clerk was nice. The room was cozy and clean.

Despite this being a hotel equipment failure, the hotel kept my security deposit and provided no explanation, itemized charges, or accountability. I followed all rules and left the room in good condition. Poor maintenance and even worse customer service. I would not stay here again.

Yes

The hotel room sheets had stains on them, the bathroom doors didn’t close properly, the room smell was overpowered by Fabuloso and still the room overall felt dirty.

Room is good

Shuttle bus to airport runs until 10pm only. It would be good if they can serve late night arrivals by appointment.

Dog barking somewhere around and no extra pillows provided. Beds and overall hotel condition is pretty poor

Better parking space, especially if you’re getting charged for it

The sofa mattress

Room smelled musty. Bathroom was filthy with mold in the shower and a previous guest’s coffee pod lid was still on the floor by the toilet. Felt like nothing had been cleaned properly or at all. Not impressed and would not recommend. Hotel shuttle driver was also the same person who refilled the breakfast buffet and never washed her hands. Disgusting.

The hotel needs to clean the hall way floors and room sofa was very dirty and old. The sofa bed mattress needed to be replaced. Parking was an entire challenge and lack of handicap available spaces.

Thank you for your service. And big thanks to the driver lady for the shuttle bus lad

Everything was wonderful! I’m very Happy 😊

Staff at front desk were very pleasant and helpful

This hotel is very dated and starting to show the signs of its age. The lobby is very tiny and very un welcoming when you enter during the continental breakfast times. The elevator makes a loud banging noise as you get to certain floors, followed by a nice little jolt. The main reason we booked this hotel for the night was to enjoy the hot tub in the evening. But that never happened as it was closed and under construction. Would have been nice to have known this with an update on the website. The room was very clean and the bed comfortable I was extremely disappoint in the overall experience for the piece I paid.

nice shuttle service to the airport.

Excellent thank you

Nice rooms

Staff is AMAZING!!!! Hotel is old, musty, and dirty!

The hotel was run down. The paint was chipping in the bathroom and the tub.

Very convenient location

Everything was up to par

Obviously the management has updated the room. There was a spot in the tub where the coating had pulled off and some water damage on the baseboards.

Charged $15 for parking. No parking spots available. Told by Frimt Desk Expedia will refund me the $15. Can you help me?

Clean and big.

Excellent costumer service, room, as always

It was nice.

Hotel needed a good cleaning and some maintenance

Staff is courteous. Shuttle service was amazing. Bed Mattresses need update. Overall recommended for the price.

No hot water at firstday

Beds are hard as a rock and staff is not friendly.

There was no room service and the front desk said to come down for any towels and toiletries

The hotel was very clean, room was nice and updated. Staff was friendly and the breakfast was a wonderful treat. My only complaint is regarding the airport shuttle, it actually doesn't run until 10pm (every hour on the hour). We got to the shuttle pick up at 9:50 for the 10:00 pickup called the hotel and they already did the last pick up at 9:45. So we had to wait 40 minutes for an Uber. A little frustrated, but overall the stay was fine

Clean room. Good for families.

Okay over all and friendly staff

Absolutely amazing, the room smelled super clean. Thank you 😊

Shevon was great at the front desk she was quick knowledgeable and very helpful.We checked in late and it was a lot of people arriving she got everybody done quickly

The breakfast was awful, unsanitary, options were limited. Staff was very rude. Conditions in that hotel are not safe for anyone to spend the time.

We stayed from Sunday to Friday and had to inquire if our room was going to be cleaned after we were there for 3 days. I understand not changing the towels, but the bed could of been made and the trash emptied.

Shuttle bus driver is great we’ve ridden with her before & she’s friendly, funny & efficient. Checkin was smooth & despite a bunch of folks checking in at same time we were greeted with a smile, calmness, & a friendly pleasant front desk staff. Room is clean & comfortable.

We had mold in our bathroom, a towel bar was broken and on the ground and our AC in both rooms barely kept the room cold. Notified the front desk several times. At check out I was told they couldn’t give me a receipt since there systems were down. I requested an emailed receipt and never received one. I called several times to leave a complaint after checking out and never received a call back. We had 3 rooms and do not recommend this hotel.