Intown Suites Extended Stay Orlando FL - Presidents Dr

It was quite and peaceful

Poor accommodation.

Good customer service

Good customer service

The walls are very thin and they're very noisy over there

The walls are very thin and they're very noisy over there

Towels werent available for the first two days. My belongings were moved and gone through by either staff or pest control wvlhich I wasnt made aware of on the second day of my stay. Management and staff were terrible and unapologetic. I checked out on second night and asked for a full refund. I've never had such an experience. There awere people walking around yellingvat each other doors have dents as if people have been inba struggle or pounded on during arguments.

Towels werent available for the first two days. My belongings were moved and gone through by either staff or pest control wvlhich I wasnt made aware of on the second day of my stay. Management and staff were terrible and unapologetic. I checked out on second night and asked for a full refund. I've never had such an experience. There awere people walking around yellingvat each other doors have dents as if people have been inba struggle or pounded on during arguments.

Room conditions awful, full of roaches, no housemaid or cleaning, manager with attitude. This place is a Big NO!!! It is not worth it

Room conditions awful, full of roaches, no housemaid or cleaning, manager with attitude. This place is a Big NO!!! It is not worth it

Terrible, roach infested, clogged drains, dirty, weed smelling, it was an uncomfortable experience. The office was closed, I've never been to a hotel where there was no one in the office.

Terrible, roach infested, clogged drains, dirty, weed smelling, it was an uncomfortable experience. The office was closed, I've never been to a hotel where there was no one in the office.

Horrible

Horrible

The condition of this hotel is terrible! It looks and smells horrible! It needs renovation! The toilets and tubs is eroding!

The condition of this hotel is terrible! It looks and smells horrible! It needs renovation! The toilets and tubs is eroding!

There were a lot of cockroaches!

There were a lot of cockroaches!

It was a amazing experience , will definitely return Thanks

It was a amazing experience , will definitely return Thanks

I would of liked towels changed a least every other day

I would of liked towels changed a least every other day

Good

Good

Da best

Da best

The front desk attendant is a nice and respectful person and always gives me a great service

The front desk attendant is a nice and respectful person and always gives me a great service

the beds are bad you sink down to the springs. I had to buy a comforter from walmart.I also picked up Home defense.for the bugs.They had business come in after I reported it and sprayed the room.I personaly think.If they put a door sweep on the bottom of the entrance door to the room. There is a a gap of about 1inch under door. This would keep bugs and leaves out.Bring you own broom,trash bags,Toilet paper,pillow, laundry soap.,ect,No thrills. low price.

the beds are bad you sink down to the springs. I had to buy a comforter from walmart.I also picked up Home defense.for the bugs.They had business come in after I reported it and sprayed the room.I personaly think.If they put a door sweep on the bottom of the entrance door to the room. There is a a gap of about 1inch under door. This would keep bugs and leaves out.Bring you own broom,trash bags,Toilet paper,pillow, laundry soap.,ect,No thrills. low price.

People upstairs keeps stopping hard a lot

People upstairs keeps stopping hard a lot

Its alright

Its alright

The staff was very helpful but the place was dirty and smells

The staff was very helpful but the place was dirty and smells

I don’t like this place, very dirty, smells like tobacco and seems like a lot of drifters hangout, they don’t change the sheets towels are all over you like feathers when is ring it,…

I don’t like this place, very dirty, smells like tobacco and seems like a lot of drifters hangout, they don’t change the sheets towels are all over you like feathers when is ring it,…

bad experience during stay

bad experience during stay

I was able to book a reservation through you guys and the hotel I went to said they don’t work with Orbitz in other words I wasted my time and didn’t get to check into that hotel. It was last minute so we had to go to a more expensive hotel and book it in person. Not happy at all with your service.

I was able to book a reservation through you guys and the hotel I went to said they don’t work with Orbitz in other words I wasted my time and didn’t get to check into that hotel. It was last minute so we had to go to a more expensive hotel and book it in person. Not happy at all with your service.

It was okay. There were some incidences when we arrived and left concerning forensics and the cops were there a few times, a little loud at times and not too many amenities but it’s a decent stay. Staff is nice.

It was okay. There were some incidences when we arrived and left concerning forensics and the cops were there a few times, a little loud at times and not too many amenities but it’s a decent stay. Staff is nice.

It was the employees that made it pleasant... An opportunity to spread the good news of the gospel

It was the employees that made it pleasant... An opportunity to spread the good news of the gospel

Nice and friendly staff. Made us feel welcome. Better than other extended stays. Would stay with them again.

Nice and friendly staff. Made us feel welcome. Better than other extended stays. Would stay with them again.

The breakfast was over crowded not enough food for the amount of guests

The breakfast was over crowded not enough food for the amount of guests

This hotel is filthy and smells like cigar everywhere.

This hotel is filthy and smells like cigar everywhere.

Dirty with cockroaches, used towels and bed sheets. Awful; a nightmare!!! 0 stars!! Don’t stay there!!!

Dirty with cockroaches, used towels and bed sheets. Awful; a nightmare!!! 0 stars!! Don’t stay there!!!

It offers full size refrigerator and two burner stove. With Walmart within a mile so it's Good property for someone in transition.

It offers full size refrigerator and two burner stove. With Walmart within a mile so it's Good property for someone in transition.

hotel was situated perfectly, near to Florida mall, near to Walmart, restaurants, not far from Mall of Millenia,

hotel was situated perfectly, near to Florida mall, near to Walmart, restaurants, not far from Mall of Millenia,

Could use better furniture but great space and room

Could use better furniture but great space and room

Worst Ever Hotel. No Staff seen throughout multi-days stay!

Worst Ever Hotel. No Staff seen throughout multi-days stay!

Dirty, grimy and did. It feel safe. Upon entering the room found roach on table. Room smelled clean but was old and not updated in any way. No amenities and felt more like and old apt complex than a hotel.

Dirty, grimy and did. It feel safe. Upon entering the room found roach on table. Room smelled clean but was old and not updated in any way. No amenities and felt more like and old apt complex than a hotel.

Not the nicest place I've ever stayed in, but it filled the need and I have no complaints.

Not the nicest place I've ever stayed in, but it filled the need and I have no complaints.

My flight was late getting in. After getting car and driving there, I arrived at 01:45. The address was on Presidents Dr and there was NO SIGN FOR THEIR ENTRANCE. After trying several lanes in the dark, I found the place. No sign to office. Got to main entrance and IT WAS LOCKED AND CLOSED!! YOU MUST GO TO THE BOTTOM OF HOTELS.COM description to see that CHECK IN is ONLY from 3:00-7:00PM. Lesson learned. With young people hanging outside at 2PM, I did not feel safe. Parking was jammed so if the guests had friends over, good luck on finding a place to park. All in all, with what I saw..... I'd never have booked there.

My flight was late getting in. After getting car and driving there, I arrived at 01:45. The address was on Presidents Dr and there was NO SIGN FOR THEIR ENTRANCE. After trying several lanes in the dark, I found the place. No sign to office. Got to main entrance and IT WAS LOCKED AND CLOSED!! YOU MUST GO TO THE BOTTOM OF HOTELS.COM description to see that CHECK IN is ONLY from 3:00-7:00PM. Lesson learned. With young people hanging outside at 2PM, I did not feel safe. Parking was jammed so if the guests had friends over, good luck on finding a place to park. All in all, with what I saw..... I'd never have booked there.

Room was disgusting, had a horrible smell. I had asked for a double bed and they had a queen bed reserved for me. Not good for 2 adults and a child. Good thing that hotels.com was able to get me a full refund.

Room was disgusting, had a horrible smell. I had asked for a double bed and they had a queen bed reserved for me. Not good for 2 adults and a child. Good thing that hotels.com was able to get me a full refund.

Hotel was in near parks but room was outdated/ old and broken furniture/cabinets carpet was filthy. there was cockroaches everywhere.

Hotel was in near parks but room was outdated/ old and broken furniture/cabinets carpet was filthy. there was cockroaches everywhere.

The people that stay at this place live in this hotel we had 3 people who stay there try to sell us merchandise, I was offered to buy drugs in the elevator. Rooms were horrid we slept in our clothes and left in the middle of the night it was so bad. I will never recommend this place!

The people that stay at this place live in this hotel we had 3 people who stay there try to sell us merchandise, I was offered to buy drugs in the elevator. Rooms were horrid we slept in our clothes and left in the middle of the night it was so bad. I will never recommend this place!

I m highly disappointed by seeing the hotel room...all smoke...lots of bugs and cockroaches in the room even in the refrigerator...room stinks badly...it seems they put lots of bleach to hide bad smell....I was not able to stay there....but had to stay due to peak season.

I m highly disappointed by seeing the hotel room...all smoke...lots of bugs and cockroaches in the room even in the refrigerator...room stinks badly...it seems they put lots of bleach to hide bad smell....I was not able to stay there....but had to stay due to peak season.

If you don't mind a lot of noise until round midnight and sleeping with bugs, then you might like it here. This hotel is in bad condition and is bug infested. I bought bug killer and had to spay the room ever day! If I had not been committed to this hotel and tied down by working, I would have left!! Terrible, Terrible, Terrible!!

If you don't mind a lot of noise until round midnight and sleeping with bugs, then you might like it here. This hotel is in bad condition and is bug infested. I bought bug killer and had to spay the room ever day! If I had not been committed to this hotel and tied down by working, I would have left!! Terrible, Terrible, Terrible!!

Friendly staff that did the best they could but the property NEEDS a major renovation. The room was clean but the carpeting is old, bathroom tissue holder broken, peeling paint on the door and sink required to be fixed. Stayed one night only because this hotel had electricity after hurricane Irma while most in the area did not. I would NOT bring my family here.

Friendly staff that did the best they could but the property NEEDS a major renovation. The room was clean but the carpeting is old, bathroom tissue holder broken, peeling paint on the door and sink required to be fixed. Stayed one night only because this hotel had electricity after hurricane Irma while most in the area did not. I would NOT bring my family here.

When I got to the place, no one was there to check me in.

When I got to the place, no one was there to check me in.

In Town Suites is populated by pimps, prostitutes and drug dealers STAYED AWAY !!!

In Town Suites is populated by pimps, prostitutes and drug dealers STAYED AWAY !!!

the room and everything was good as per the price but they had a lot of cockroaches. Cleanliness is required.

the room and everything was good as per the price but they had a lot of cockroaches. Cleanliness is required.

The air conditioner and the hot shower was good, but the place is not for tourists. The employes where nice and very attentive. The halls always smell bad and were dirty. They only clean once a week and never change towels. The room had cockroaches, the dresser was broken and the bed was uncomfortable and with bed bugs. Was the worse experience in hotel that I had. Please dont recommend this place, until they improves all those things.

The air conditioner and the hot shower was good, but the place is not for tourists. The employes where nice and very attentive. The halls always smell bad and were dirty. They only clean once a week and never change towels. The room had cockroaches, the dresser was broken and the bed was uncomfortable and with bed bugs. Was the worse experience in hotel that I had. Please dont recommend this place, until they improves all those things.

The exterior of the building and its surrounding look ok, but the room I stayed in was in a deplorable condition. The floor carpet had an awful smell which was unbearable. Alot of roaches kept running all over the place including the kitchen, cupboard and bathroom. The couch was so dirty. I didn't even sit on it for a second. This was highly unsanitary. The window curtains weren't properly attached as a number of rod are missing. I almost leave before the expiration of my time. This was a very bad eperience for me. There's a lot of room for improvement.

The exterior of the building and its surrounding look ok, but the room I stayed in was in a deplorable condition. The floor carpet had an awful smell which was unbearable. Alot of roaches kept running all over the place including the kitchen, cupboard and bathroom. The couch was so dirty. I didn't even sit on it for a second. This was highly unsanitary. The window curtains weren't properly attached as a number of rod are missing. I almost leave before the expiration of my time. This was a very bad eperience for me. There's a lot of room for improvement.

The location and price are the only good things about this property. It is an older, extremely used extended stay/residential property which advertises "complete kitchens," but doesn't include any cookware or silverware. Housekeeping is limited to once a week, and if you leave anything personal on any item that would normally be tidied, like the bed, that item will not be touched. The towels provided are of the type used at car washes, and no hair dryers are available, so remember yours or purchase some before you stay. Onsite staff is limited and only available during limited hours, so if you have problems with the room outside of these hours, you will most likely wait quite a while before anything will get done. If you're on a tight budget and don't mind not having any conveniences, then this place will work for you. If you live for conveniences, you'd do better to find an established hotel chain.

The location and price are the only good things about this property. It is an older, extremely used extended stay/residential property which advertises "complete kitchens," but doesn't include any cookware or silverware. Housekeeping is limited to once a week, and if you leave anything personal on any item that would normally be tidied, like the bed, that item will not be touched. The towels provided are of the type used at car washes, and no hair dryers are available, so remember yours or purchase some before you stay. Onsite staff is limited and only available during limited hours, so if you have problems with the room outside of these hours, you will most likely wait quite a while before anything will get done. If you're on a tight budget and don't mind not having any conveniences, then this place will work for you. If you live for conveniences, you'd do better to find an established hotel chain.

Horrible Place!

Horrible Place!

Not good at all, 3 weeks there it was horrible I was on 2nd floor and third floor above it was like a playground and running throwing themselves banging with no respect . it had my nerves bad I told the them at the front desk but it still continues. I'm very disappointed.

Not good at all, 3 weeks there it was horrible I was on 2nd floor and third floor above it was like a playground and running throwing themselves banging with no respect . it had my nerves bad I told the them at the front desk but it still continues. I'm very disappointed.

The staff was nice overall, but the rooms were really dirty and need a professional cleaning. Some of the people staying there are very disruptive, there was a couple who would fight loudly and sometimes violently every.single. day. It made me very uncomfortable. Its ok for someone on a short vacation, but for anyone staying longer for work, I would not recommend this extended stay, there are others in the area that are much nicer, without screaming people.

The staff was nice overall, but the rooms were really dirty and need a professional cleaning. Some of the people staying there are very disruptive, there was a couple who would fight loudly and sometimes violently every.single. day. It made me very uncomfortable. Its ok for someone on a short vacation, but for anyone staying longer for work, I would not recommend this extended stay, there are others in the area that are much nicer, without screaming people.

Caveat emptor, this is a low, low budget extended stay, not really a hotel (and frankly it's not that low cost when all things are factored in). Very limited front desk hours for check in (and out), only weekly housekeeping (and none the first week, so I checked in on a Friday but housekeeping was only on Tuesday which meant I got no fresh towels or room vacuumed for the 8 days I was there and wouldn't have for another 2 days if I'd stayed.), and if you have any issues or problems the answer is always: "This is an extended stay. That's just the way it is." No pillows for the pullout? "This iis extended stay. Go buy some". No plates, cups, pots, pans, cutlery, or any kitchen wares at all (Why advertise a kitchen but not loan or rent the tools to use it!!!)? "This is extended stay, go buy some." Couch is so lumpy it is impossible to sit on (the couch was so bad I'm sure it would not even be picked up by anyone if left curbside. Charities wouldn't take it, and homeless people would lie down next to it, not on it. I'm not joking.)? "This is extended stay". Bugs in the bathroom? "This is extended stay, I'll have someone check it out next week." I have stayed in cleaner hostels in third world countries. Staff is very nice, but obviously instructed to play off any concerns with the extended stay line, so it's a pretty low stress job since they don't actually have to worry about customer service! If money is paramount and you don't require clean, this is an option.

Caveat emptor, this is a low, low budget extended stay, not really a hotel (and frankly it's not that low cost when all things are factored in). Very limited front desk hours for check in (and out), only weekly housekeeping (and none the first week, so I checked in on a Friday but housekeeping was only on Tuesday which meant I got no fresh towels or room vacuumed for the 8 days I was there and wouldn't have for another 2 days if I'd stayed.), and if you have any issues or problems the answer is always: "This is an extended stay. That's just the way it is." No pillows for the pullout? "This iis extended stay. Go buy some". No plates, cups, pots, pans, cutlery, or any kitchen wares at all (Why advertise a kitchen but not loan or rent the tools to use it!!!)? "This is extended stay, go buy some." Couch is so lumpy it is impossible to sit on (the couch was so bad I'm sure it would not even be picked up by anyone if left curbside. Charities wouldn't take it, and homeless people would lie down next to it, not on it. I'm not joking.)? "This is extended stay". Bugs in the bathroom? "This is extended stay, I'll have someone check it out next week." I have stayed in cleaner hostels in third world countries. Staff is very nice, but obviously instructed to play off any concerns with the extended stay line, so it's a pretty low stress job since they don't actually have to worry about customer service! If money is paramount and you don't require clean, this is an option.

To be honest, you get what you pay for. This is a low-budget extended-stay motel located in a questionable area of town and there are some serious health and safety issues present. I was in town for a brief stay; though I was not comfortable with the lodgings, I did have to stay there for one night. I went to Walmart and bought a blanket (given the holes and stains on the coverlet and walls), but I still woke up with a rash all over. There were roaches and ants in the bathroom and people sitting/laying in the halls. Some of the electrical outlets didn't have covers, which is unsafe. Some people are housing animals there; laws don't specify that they be identified as service companions--I understand and appreciate the reasons behind this, but in the end the uncertainty raises questions in this close environment, even for someone like me who has worked with many animal shelters and rescues. The staff was helpful and friendly, but only available between 11 AM-7 PM. In the end, I appreciate the kindness and courtesy of the staff; even when I was very shaken up by the situation after leaving, they were patient and as helpful as they could be. There is a shopping center with a Walmart and many other stores just nearby. Perhaps this isn't the best place for a vacation/short stay location, but it may meet the needs of extended-stay residents in the Orlando area who are on a tight budget getting to know the city and finding a permanent place to live.

To be honest, you get what you pay for. This is a low-budget extended-stay motel located in a questionable area of town and there are some serious health and safety issues present. I was in town for a brief stay; though I was not comfortable with the lodgings, I did have to stay there for one night. I went to Walmart and bought a blanket (given the holes and stains on the coverlet and walls), but I still woke up with a rash all over. There were roaches and ants in the bathroom and people sitting/laying in the halls. Some of the electrical outlets didn't have covers, which is unsafe. Some people are housing animals there; laws don't specify that they be identified as service companions--I understand and appreciate the reasons behind this, but in the end the uncertainty raises questions in this close environment, even for someone like me who has worked with many animal shelters and rescues. The staff was helpful and friendly, but only available between 11 AM-7 PM. In the end, I appreciate the kindness and courtesy of the staff; even when I was very shaken up by the situation after leaving, they were patient and as helpful as they could be. There is a shopping center with a Walmart and many other stores just nearby. Perhaps this isn't the best place for a vacation/short stay location, but it may meet the needs of extended-stay residents in the Orlando area who are on a tight budget getting to know the city and finding a permanent place to live.

Awful place. Shouldn't be offered by Expedia. No staff on duty after 7pm - nightmare trying to get into my room after a fifteen hour journey. Disgusting dirty and depressing place which should advertise as if a standard us chain proposition which it isn't. Avoid it like the plague.

Awful place. Shouldn't be offered by Expedia. No staff on duty after 7pm - nightmare trying to get into my room after a fifteen hour journey. Disgusting dirty and depressing place which should advertise as if a standard us chain proposition which it isn't. Avoid it like the plague.

Badddddd i reserved and non hónrate mi reservation

Badddddd i reserved and non hónrate mi reservation

It was really unclean and the room was very dilapidated and actually stained and the walls and doors were damaged. Just spend the extra money and stay somewhere nicer, don't try to pay less and be grossed out like I was.

It was really unclean and the room was very dilapidated and actually stained and the walls and doors were damaged. Just spend the extra money and stay somewhere nicer, don't try to pay less and be grossed out like I was.

Each room has a kitchenette.My room had shabby scuffed furniture. The refrigerator and room doors were very dirty.The television had many premium channels.I saw insects in the room.The other guests were families who lived there permanently.

Each room has a kitchenette.My room had shabby scuffed furniture. The refrigerator and room doors were very dirty.The television had many premium channels.I saw insects in the room.The other guests were families who lived there permanently.

This place was a dump. I can not believe hotel. Com even listed this as a selection. Because of this I will use hotel.com to select my hotel.

This place was a dump. I can not believe hotel. Com even listed this as a selection. Because of this I will use hotel.com to select my hotel.

This hotel is poorly kept. No cleaning service. rooms, hallways and stair were dirty. Furniture and cabinet's in poor repair. very run down and not up to anyone's standards.

This hotel is poorly kept. No cleaning service. rooms, hallways and stair were dirty. Furniture and cabinet's in poor repair. very run down and not up to anyone's standards.

Stayed for 3 weeks had no complaints. Would stay again.

Stayed for 3 weeks had no complaints. Would stay again.

The condition of this property was horrible. The bathroom light did not work, the wall around the AC unit was crumbled, the room was in dirty condition in the bathroom and kitchen. The overall condition of this property was dirty and poorly maintained. There was a lot of evening activity in the parking lot as well. If you can pay more to stay in another hotel, I would. I did not even stay the second night of my reservation. I drove 45 minutes to stay in a different hotel.

The condition of this property was horrible. The bathroom light did not work, the wall around the AC unit was crumbled, the room was in dirty condition in the bathroom and kitchen. The overall condition of this property was dirty and poorly maintained. There was a lot of evening activity in the parking lot as well. If you can pay more to stay in another hotel, I would. I did not even stay the second night of my reservation. I drove 45 minutes to stay in a different hotel.

The room is very dirty, bath is dirty.

The room is very dirty, bath is dirty.

This is a place just to sleep when you go to the parks. It is not clean, heater didnt work, is an old building, rooms are not non-smoking.

This is a place just to sleep when you go to the parks. It is not clean, heater didnt work, is an old building, rooms are not non-smoking.

FEEDBACK IS NEEDED TO PROVIDE A POT OR OTHERS . WHEN ARRIVING A PLACE , THERE IS NO HOT WATER AND ASKING MANAGER TO FIX IT

FEEDBACK IS NEEDED TO PROVIDE A POT OR OTHERS . WHEN ARRIVING A PLACE , THERE IS NO HOT WATER AND ASKING MANAGER TO FIX IT

What the used of advanced booking with this hotel. Also the front desk is generally closes around me 4 pm. Strange....

What the used of advanced booking with this hotel. Also the front desk is generally closes around me 4 pm. Strange....

Room clean staff ready to help price is very acomodating

Room clean staff ready to help price is very acomodating

I don't know how can Expedia have this Hotel on his Website we as customer trust you but with this Experience everything has Change and will not recommend Expedia either. I don't know how the City of Orlando approve of this Hotel to be Open and running is more like a Homeless People to Stay than for Regular People

I don't know how can Expedia have this Hotel on his Website we as customer trust you but with this Experience everything has Change and will not recommend Expedia either. I don't know how the City of Orlando approve of this Hotel to be Open and running is more like a Homeless People to Stay than for Regular People

I missed it because it was dark and unlit. The. As I pulled in there were some people arguing with hotel staff outside. When I walked in, it was dingy and smelled like old wet socks. Never again!

I missed it because it was dark and unlit. The. As I pulled in there were some people arguing with hotel staff outside. When I walked in, it was dingy and smelled like old wet socks. Never again!

I didn't find one positive thing about this hotel to mention it.

I didn't find one positive thing about this hotel to mention it.

Although the staff were o.k. there were odd rules. My room wasn't ready but I was not allowed to leave my luggage so had to put it back in the taxi so they could take me to a shop to buy food. Then I had to inspect the room before checking in. Most guests are long stay so the reception is open only from 11 to 7 which can be awkward for overnight guests. If you don't have a car you are stuck for food. There is a shopping area nearby but no safe way of walking to it and I as a lone older woman would be frightened after dark. The taxi company listed on the information sheet was diabolical. They were 45 minutes late to take me to the airport and the car and driver were shabby.

Although the staff were o.k. there were odd rules. My room wasn't ready but I was not allowed to leave my luggage so had to put it back in the taxi so they could take me to a shop to buy food. Then I had to inspect the room before checking in. Most guests are long stay so the reception is open only from 11 to 7 which can be awkward for overnight guests. If you don't have a car you are stuck for food. There is a shopping area nearby but no safe way of walking to it and I as a lone older woman would be frightened after dark. The taxi company listed on the information sheet was diabolical. They were 45 minutes late to take me to the airport and the car and driver were shabby.

Extremely horrible conditions. This hotel needs to be either condemned or a new face lift.

Extremely horrible conditions. This hotel needs to be either condemned or a new face lift.

hotel is like motel, no service at all. very dirty

hotel is like motel, no service at all. very dirty

Noisy mornings, lots of drug activity, un cleanliness and roach infected!

Noisy mornings, lots of drug activity, un cleanliness and roach infected!

Bad matrass and cockroaches. A lot of ants in my room and one of the matrass it's really bad. I have to change another room.

Bad matrass and cockroaches. A lot of ants in my room and one of the matrass it's really bad. I have to change another room.

We could not get into our room. The attendent could not get us into the Room. What a horrible experience

We could not get into our room. The attendent could not get us into the Room. What a horrible experience

I couldnt even stay first of all, the place was terrifing, there is no one in the front desk after 7pm so if you later ... sorry you dont have where to stay.

I couldnt even stay first of all, the place was terrifing, there is no one in the front desk after 7pm so if you later ... sorry you dont have where to stay.

Horrible experience! I didn't even get to check in and I had pre paid for these reservations! I came in town at 8pm and went straight to the hotel to discover that their front desk had closed at 7pm. I was highly disappointed and had to relocate to another hotel in the area paying twice as much for another room. Will not give this place another chance after the miscommunication with the customer about the front desk hours!

Horrible experience! I didn't even get to check in and I had pre paid for these reservations! I came in town at 8pm and went straight to the hotel to discover that their front desk had closed at 7pm. I was highly disappointed and had to relocate to another hotel in the area paying twice as much for another room. Will not give this place another chance after the miscommunication with the customer about the front desk hours!

Terrible and will never go back! I'm mad that Expedia even has this hotel on its site!

Terrible and will never go back! I'm mad that Expedia even has this hotel on its site!

Would never book this place again. rude front desk, descriptions are not accurate for front desk time staffed.

Would never book this place again. rude front desk, descriptions are not accurate for front desk time staffed.

This was a very strange hotel. Maybe I missed something in the fine print? Went to check in and the service attendant has us go look at our room first before checking us in. Got to our room and it wreaked of bleach. Attendant said they just finished cleaning it. What were they cleaning, dead bodies?? No shampoo or anything like that in the room. No trash can, or even trash bags, no bath towels, and the bed was hard as a rock. Then, when we tried to check out 2 days later, the service desk was closed off completely. Had to turn our keys into the window washer. Just a very strange experience.

This was a very strange hotel. Maybe I missed something in the fine print? Went to check in and the service attendant has us go look at our room first before checking us in. Got to our room and it wreaked of bleach. Attendant said they just finished cleaning it. What were they cleaning, dead bodies?? No shampoo or anything like that in the room. No trash can, or even trash bags, no bath towels, and the bed was hard as a rock. Then, when we tried to check out 2 days later, the service desk was closed off completely. Had to turn our keys into the window washer. Just a very strange experience.

Hotel staff work certain hours a day and the office (front desk) is closed on Sunday. There is an on call staff person but I wasn't provided any staff members contact information. This is different than other hotels I've stayed where there's someone at the front desk 24/7. I guess the front desk closed probably by 6 or 7pm. The front desk could not provide extra pillows. The whole process was not explained thoroughly by front desk staff. I had questions later but the front desk was closed. I asked a staff member the next morning about check in since the front desk is closed on Sundays. She told me to leave the key in the room. I thought about what would happen if I was locked out of my room? How would I get in contact with a staff member?

Hotel staff work certain hours a day and the office (front desk) is closed on Sunday. There is an on call staff person but I wasn't provided any staff members contact information. This is different than other hotels I've stayed where there's someone at the front desk 24/7. I guess the front desk closed probably by 6 or 7pm. The front desk could not provide extra pillows. The whole process was not explained thoroughly by front desk staff. I had questions later but the front desk was closed. I asked a staff member the next morning about check in since the front desk is closed on Sundays. She told me to leave the key in the room. I thought about what would happen if I was locked out of my room? How would I get in contact with a staff member?

Nice enough hotel. No complaints about the room but i was afraid to leave because the lobby closes and if your key does not work u cannot get in to the hotel let alone your room. The lady who checked me in was veey careful to make sure i understood i am screwed if my key geta deactivated. OH AND NO ONE WORKS THE FRONT DESK ON SUNDAYS. I HAD TO GO TO WALL GEEENS TO BUY TOILET PAPER. Just a weird experience.

Nice enough hotel. No complaints about the room but i was afraid to leave because the lobby closes and if your key does not work u cannot get in to the hotel let alone your room. The lady who checked me in was veey careful to make sure i understood i am screwed if my key geta deactivated. OH AND NO ONE WORKS THE FRONT DESK ON SUNDAYS. I HAD TO GO TO WALL GEEENS TO BUY TOILET PAPER. Just a weird experience.

Hotel was clean with comfortable beds in a great location. Continental breakfast was great for quick breakfast.

Hotel was clean with comfortable beds in a great location. Continental breakfast was great for quick breakfast.

The hotel is near the town,however the nieghborhood was a bit scary. the looby always smelling of too much smoke and the entire place not well kept. we only spent 2 nights then cancelled the resevation because of the poor quality of the hotel.

The hotel is near the town,however the nieghborhood was a bit scary. the looby always smelling of too much smoke and the entire place not well kept. we only spent 2 nights then cancelled the resevation because of the poor quality of the hotel.

great hotel! locations is awesome and good distance from parks and shopping

great hotel! locations is awesome and good distance from parks and shopping

It was awesome! I like the mini kitchen and indoor laundry, it saves us plenty of time -- instead of going out to buy food or do laundry.

It was awesome! I like the mini kitchen and indoor laundry, it saves us plenty of time -- instead of going out to buy food or do laundry.

Experience at hotel is OK. You get what you pay for. actually, the price could be lower... this is like a $40-50 hotel. Everything needs update. Corridors smell awful. I payed $65 for this and believe it is expensive for what it is.

Experience at hotel is OK. You get what you pay for. actually, the price could be lower... this is like a $40-50 hotel. Everything needs update. Corridors smell awful. I payed $65 for this and believe it is expensive for what it is.

It was okay, the room had a stinky smell. And it had roaches. I had to switch rooms three times because they gave me the wrong room. you get what you pay for.

It was okay, the room had a stinky smell. And it had roaches. I had to switch rooms three times because they gave me the wrong room. you get what you pay for.

And talk about the beds. I'm not kidding about this. You lay down on the brick and the springs come to life as if then want to break out of the old mattress. The sound they make when you move your body reminds you of a 1930 car driving on an unpaved road. Then there is the bathroom. The ceiling has all the signs of an earthquake about to happen. If the people above you jump a bit it will break onto your room. A living hazard.

And talk about the beds. I'm not kidding about this. You lay down on the brick and the springs come to life as if then want to break out of the old mattress. The sound they make when you move your body reminds you of a 1930 car driving on an unpaved road. Then there is the bathroom. The ceiling has all the signs of an earthquake about to happen. If the people above you jump a bit it will break onto your room. A living hazard.

By housekeeping standards the room had been cleaned, but still felt dirty; probably because of the age of the hotel. The room was loud. We would hear a couple fighting, kids yelling into the nighttime hours, and what sounded to be a dance party in the room above us. The hair dryer was clearly broken yet still plugged into the wall. Which didn't matter because the outlet didn't work. The best part of this hotel was the sushi place nearby. And, if you need anything there is also shopping closeby.

By housekeeping standards the room had been cleaned, but still felt dirty; probably because of the age of the hotel. The room was loud. We would hear a couple fighting, kids yelling into the nighttime hours, and what sounded to be a dance party in the room above us. The hair dryer was clearly broken yet still plugged into the wall. Which didn't matter because the outlet didn't work. The best part of this hotel was the sushi place nearby. And, if you need anything there is also shopping closeby.

Never again. Hotel. com should take them out off the list. It was the worst experience I ever had!!!!

Never again. Hotel. com should take them out off the list. It was the worst experience I ever had!!!!

It was not a good vacation because of this hotel! My girlfriend and I stayed here during our trip to universal studios and it was awful. The furniture was torn up, there was a leak in the sink that the made tried to fix with a wash cloth, our key didn't work half the time as it took 15-20 tries to get our door open, the neighbors were obnoxiously loud, there was no where to park and to top it off my girlfriend got a rash on her legs from the sheets on the bed. Don't come here, I repeat DO NOT COME HERE! Save your coins and go to a 3-4 star hotel at the least ! You'll thank me.

It was not a good vacation because of this hotel! My girlfriend and I stayed here during our trip to universal studios and it was awful. The furniture was torn up, there was a leak in the sink that the made tried to fix with a wash cloth, our key didn't work half the time as it took 15-20 tries to get our door open, the neighbors were obnoxiously loud, there was no where to park and to top it off my girlfriend got a rash on her legs from the sheets on the bed. Don't come here, I repeat DO NOT COME HERE! Save your coins and go to a 3-4 star hotel at the least ! You'll thank me.

When we got there for our checkin was hard to find the entrance (the entrance is hidden in a little street by a warehouse), we saw different group of people grilling from the back of their pickup trucks and drinking beer on the parking lot of the hotel like it was a tail gate party (a really bad sight). We Also had to wait for like a half hour for someone to show up at the reception desk and check us in. At that point we were ready to leave, but they already charged the $100 for one night reservation and they didn't want to cancel it, and we said to ourselves well it is only one night. When we come back that night was not parking on the premises, the parking was taking by people sleeping in their cars, we had to park on the side of the road and hope that our car was not damaged by no one backing up. Of course none to complaint. At 5am some one on the upper rooms started to slam the doors repetitively until 7 am (don't know why) the gus from the next room to us started to curse and scream at them it was crazy. for sure an experience that I would not like to repeat. Inside the bedroom was nice, a full fridge a small kitchen a sofa bed and two beds. Everything was relatively clean.

When we got there for our checkin was hard to find the entrance (the entrance is hidden in a little street by a warehouse), we saw different group of people grilling from the back of their pickup trucks and drinking beer on the parking lot of the hotel like it was a tail gate party (a really bad sight). We Also had to wait for like a half hour for someone to show up at the reception desk and check us in. At that point we were ready to leave, but they already charged the $100 for one night reservation and they didn't want to cancel it, and we said to ourselves well it is only one night. When we come back that night was not parking on the premises, the parking was taking by people sleeping in their cars, we had to park on the side of the road and hope that our car was not damaged by no one backing up. Of course none to complaint. At 5am some one on the upper rooms started to slam the doors repetitively until 7 am (don't know why) the gus from the next room to us started to curse and scream at them it was crazy. for sure an experience that I would not like to repeat. Inside the bedroom was nice, a full fridge a small kitchen a sofa bed and two beds. Everything was relatively clean.

Hotel is located among warehouses/production plants. It is staffed by wonderful, friendly people, but the place is run-down, out-dated. Furniture and appliances are 80s starter-home quality. Roaches crawling up the walls I the first room we tried. The second was much better-clean and comfortable.

Hotel is located among warehouses/production plants. It is staffed by wonderful, friendly people, but the place is run-down, out-dated. Furniture and appliances are 80s starter-home quality. Roaches crawling up the walls I the first room we tried. The second was much better-clean and comfortable.

left early

left early

Hotel didn't have extra pillows what they have are as flat as pancakes they were short on towels all the time keys never worked halls smell of grease. Just felt dirty.

Hotel didn't have extra pillows what they have are as flat as pancakes they were short on towels all the time keys never worked halls smell of grease. Just felt dirty.

Worse hotel I've ever been to

Worse hotel I've ever been to

To get to the hotel was through a very isolated dark road. The entry sign was 2 feet by 3 feet, so almost missed it. The upholstery was stained, old and just didn't have a clean smell. The picture on the we site was way off. We checked in at 730 pm, and the clerk was ver nice, happy and helpful. The only nice thing was her.

To get to the hotel was through a very isolated dark road. The entry sign was 2 feet by 3 feet, so almost missed it. The upholstery was stained, old and just didn't have a clean smell. The picture on the we site was way off. We checked in at 730 pm, and the clerk was ver nice, happy and helpful. The only nice thing was her.

good, nothing bad happened. Just a little bit messy elevator, wet flour.

good, nothing bad happened. Just a little bit messy elevator, wet flour.

The hotel was ok. That is the perfect description. Nothing went above and beyond (other than the friendly night staff who kindly checked us in when our flight arrived really late). The room was clean but dated. It had all of the amenities that were expected.

The hotel was ok. That is the perfect description. Nothing went above and beyond (other than the friendly night staff who kindly checked us in when our flight arrived really late). The room was clean but dated. It had all of the amenities that were expected.

perfect location to visit my son and daughter and 5 grand chidren

perfect location to visit my son and daughter and 5 grand chidren

Prostitute, roaches and dirty rooms the TV kept cutting off. Horrible experience

Prostitute, roaches and dirty rooms the TV kept cutting off. Horrible experience

There wasn't someone at the desk to check out at 6:45 am. Every time I called no one answered the phone always went to recording and I left message for someone to call me back and no one ever did.

There wasn't someone at the desk to check out at 6:45 am. Every time I called no one answered the phone always went to recording and I left message for someone to call me back and no one ever did.

the walls are paper thin. the baby in the room next to us screamed all night. The amount of animals staying in the hotel was unreal. should have been an animal shelter. I saw the Largest pit bull dogs I have ever seen in my life. We were sharing a hotel.

Very bad experience at this Hotel, I paid more for a double room and got one with one bed, although almost every day went to repection to ask for a room, they never got it, and no refund money paid more, I never return to this Hotel.

There were roaches in my room from thursday to monday...i ranted n raved and they CLAIMED it waa sprayed...my food had roaches in it, there were no pots and pans to cook anything, so what was the point of getting a room with a kitchen? Overall ill never stay again. They offered me a free night....aa if i have trust my next stay will be different. TUH!