Aloft by Marriott Orlando Lake Buena Vista

The property location is perfect, for shopping, entertainment, relaxing, food, spa this area meets the need of every traveler. The staff is always amazing, property is well kept and its consistant at all of the locations I've visited.

i like that location

It wasn’t a terrible stay but it wasn’t the best place I’ve stayed at in Orlando. It was a quick one night trip. The room was ok, it was very noisy everytime someone would open the door and it would close I could hear it. I know this wasn’t the persons fault it was the doors, needing maintenance because my door was horrible we had to close it hard to even close properly. I also want to add the lights in our hallway were not working it was very dark to get to our room. The room itself was an okay stay. I found a towel with some stains and the shower had some hairs in the shower floor. I’ve stayed previously at a diffenrt aloft location and didn’t experience any of that which is why I decided on this aloft. Next time will stay somewhere else.

Superb

Excellent

The greed, forcing all guest to pay $26 per day to self park in the normal free open parking lot is just disgusting. The pool is extremely tiny.

I did not like how I had to pay for regular parking

Modern design and comfortable bed. There was no sign or verbeage when booking stating we had to pay for parking.

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Very clean and nice

How close it was to the Disney parks, clean room, and very welcoming staff! That you had to pay for parking per night.

Wonderful one day stay

Spacious rooms, clean, easy check in & close to Disney. Highly recommend!

Very nice. Clean.

The staff and my stay was great. Very friendly

Aloft was a clean hotel with a modern feel. The bed was comfortable and it seemed like everything was well kept. Parking was not free, instead you were charged $26/day. What was advertised as a reasonably priced stay for a well reviewed hotel ended up being a little more than I had bargained for.

Friendly staff, comfy bed, great location and amenities. Parking a bit high priced.

Exceptional

Very clean and modern hotel!

It was great. Loved my room

We stayed at this property for our Disney vacation and it was conveniently close to the parks. Price was great and the hotel was great as well. Staff were super sweet and helpful! Our room was clean, as well as the property. Would definitely stay there again!

🙂🙏 todo muy bien lo único complicado es el parqueo no especifican que se tiene que pagar por día 25 dls

Staff was great! Thank you!

Aloft has been a good place to stay while we were at the Disney Parks.

Very good

It’s very clean and modern design. I didn’t realize we had to pay extra for parking and no free breakfast.

It’s very clean and modern design. I didn’t realize we had to pay extra for parking and no free breakfast.

I would definitely stay again there

Great

The front staff were amazing I was able to check in early which was great for me. The room was also very nice and cozy would definitely stay again.

Very Good

It was great for a business trip!

Great

Exceptional

This was a charming and very clean hotel. Our room was much larger than expected, and we absolutely loved the view from our room.

Nice hotel

Location Ac unit was very loud when clicked on.. could not sleep. Carpets in hallways and elevators need to be changed in some areas, spillage and has musty smell..

Location Ac unit was very loud when clicked on.. could not sleep. Carpets in hallways and elevators need to be changed in some areas, spillage and has musty smell..

Exceptional

Great

Everything was nice and clean. Had a faint pet smell when I got off the elevator to the room floor but it was completely gone by morning! Nothing but fresh scents throughout! No complaints!

Exceptional

Breakfast is expensive. But room was clean and nice looking.

Had an issue with my bedding in my room called down for clean sheets and were never issued any. Once I left out to enjoy my day I came back to my room being entered without my permission on a separate day from me requesting bedding. Upon arrival I was not informed that there was shuttles that take you to and from parks but told during check out that’s something I could have found on my own on the website. I went to the 24 hour cafe and was charge different pricing for the same item separate times. I think the property has potential and is not too far from the parks. Once I return in a couple months I will make sure this is not the hotel I choose to stay at. I watched my Lyft driver drop me and off and walk directly past the lobby to use the restroom which made me feel uncomfortable

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Bar had limited items none healthy

Clean and more kid free for solo trip

Clean and more kid free for solo trip

Exceptional

This was such a fun, unique, cool looking hotel inside and out! Cleanliness was 10/10, rooms were decorated with fun wallpaper and decor, bed was comfortable and the staff was accommodating and friendly after our late night arrival! I will seek this hotel brand out again!

EVERYTHING IT WAS A GREAT TIME

Good food

The property is ok, not bad not great. But the staff was over the top amazing

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Camila and Giovanni both were very nice, professional and I appreciated all there assistance in checking in and helping me extend my stay. I was there almost a week in total and each day I was there they were very accommodating to myself and other guests. I hope they get this review, as they are doing a great job in representing the Aloft. Best regards

Everything

Very good

The bartender was awesome!

My stay was great. Staff was awesome and I will be back!

Property is clean and kept up well. My stay way very good. What i didnt like was, on my way to the hotel to check in, I called the hotel several times and no one picked up the phone. Also, after visiting one of the parks, the shuttle didnt return for the pick up. I called the hotel over ten times, and again no one picked up the phone. That was the only issue I had with my stay.

I love this property! Very clean and easy to get to Disney and Universal! The employees are next level. Always a great stay..

Excellent overall

Excellent overall

Maintenance issues before check in. Relocated to another property. Double charged and excess fees assessed.

Exceptional

Superb

No estuve en esa area pero se veía super.

Hardly anybody works here and u have to pay $23 to park!!

Great property all around

loved staying here , will be staying here again

Everyone and everything just perfect would definitely stay again

Friendly Staff, Clean Rooms, Wonderful Bartender, Great Location

Overall it good

Cleaning rooms, friendly staff, close to the Disney parks , very centric place

Yes

The staff was very attentive and kind and friendly.

The staff was very attentive and kind and friendly.

Excellent

Everything was to my liking

The Desk staff was fantastic,and very attentive. Nothing

Nothing

Avoid this hotel

Ok

Exceptional

Very good

Exceptional

Perfect for work

The rooms are nice and clean and a great size for the price. The only thing is I wish parking was included in the peice but they had good amenities like a crib for my child and they brought it up right away.

Exceptional

There was no breakfast you had to pay for it. And charging 26 dollars to park in their parking lot is outrageous.

We checked in, the staff was great and fast. We get intobthe room was fine until i saw the toilet seat has a pee stain on it, i wiped it off and then told the staff he said he will let the cleaning people come and clean it later. Before we left the room, i notice on the toilet seat cover has the strand of my daughter's hair on it. I said in my mind i want to leave it to see if they really clean it. We left the hotel, come back later the room look like someone come in and clean it, i went back and check the toilet, my daughter's hair still hanging on the cover. So im not sure that they really clean it or not. Another things that we have was the towels not really clean, there is still have stain on the towels, its a red stain.

Easy access, good location nice place

Easy access, good location nice place

Room was very clean and spacious. Only issues I had was I had checked out prior to check out time and received a call that I did not. Issue was resolved but I did see unexpected charges on my card. Wrote an email but no one got back to me. Otherwise stay was nice stood for two days.

Friendly staff

Everything was wonderful. We had a great experience. The staff was so kind, welcoming, and very helpful.

Quick trip, room was clean. Only issue I had was housekeeping coming before 9 to clean our room when checkout was at 11. Other than that, affordable and great for quick trips

Floor smelled like cat pee

nothing I showed up and they overbooked so the sent me to a hampton inn up the street. I still have not received a final invoice after a month of back and forth. They had zero empathy even though I noted when I would arriving down to the exact time.

Parking charge is a scam. All the hotels are the same but what a joke. Any savings you think you are making you end up loosing when parking adds up.

Paying $27 a night for parking. There are no other convenient options. We are already staying at the hotel, charging parking is like ultimately charging an additional entire day if you stay 3 days or more. Makes it not economical or as money saving as they "sell you on"

Great location, clean and friendly staff! Charge for parking but all the hotels in the area do it.

$26 PARKING FEE! Staff were nice, Aloft hotels are great, room was comfortable and clean. But a $26 parking fee for a suburban hotel with a huge parking lot?? I would get it if we were in an urban area with very limited parking options, but there was AMPLE parking available. My bad for not checking, but never again.

Amazing Rooms! very nice !

The

Great staff and clean rooms

Very nice and convenient

Clean rooms and stylish!

Beautiful hotel— our room was huge, the view was amazing (we could see the Disney fireworks), pool was clean and we really loved that there were games available to play in the lobby. We stayed on a Sunday night so the only thing we were disappointed in was that the bar wasn’t open.

Beautiful hotel— our room was huge, the view was amazing (we could see the Disney fireworks), pool was clean and we really loved that there were games available to play in the lobby. We stayed on a Sunday night so the only thing we were disappointed in was that the bar wasn’t open.

Great hotel. Spacious and clean rooms very friendly and accommodating stuff. Very reasonably priced for what you get.

Great hotel. Spacious and clean rooms very friendly and accommodating stuff. Very reasonably priced for what you get.

We have booked at the Aloft hotel many times. And have always had a nice experience. This time we arrived and were told that they were oversold and we’d need to go next door with our luggage and stay at their sister hotel, the Holiday Inn, which is not close to be comparable in upgrades. We were very upset and won’t ever stay at Aloft again.

We have booked at the Aloft hotel many times. And have always had a nice experience. This time we arrived and were told that they were oversold and we’d need to go next door with our luggage and stay at their sister hotel, the Holiday Inn, which is not close to be comparable in upgrades. We were very upset and won’t ever stay at Aloft again.

Is good and clean

Is good and clean

No

After 2 years of booking this hotel with free parking they tried charging me 27 a day to park my car. It’s not worth that stay they don’t offer breakfast and the pool is alway dirty all year.

After 2 years of booking this hotel with free parking they tried charging me 27 a day to park my car. It’s not worth that stay they don’t offer breakfast and the pool is alway dirty all year.

This place never disappoints

This place never disappoints

Bien

Bien

Room was great.

Room was great.

Four stars because the room was clean, however, the staff member who checked me into the hotel and covered the desk at nights was completely unhelpful and uncourteous. He made it seem like an imposition to have to speak with me and was rude when I asked to wait in the lobby as I took an Uber and did not have a car to drive anywhere—I arrived 20 minutes before check in so my room was not ready according to him—he replied that I could do whatever I want but the room wasn’t ready in a rude tone. When my room was ready—I had to check back in as he did not let me know— he merely gave me the key without saying anything. No usual explanation of where rooms or elevators were located nor did he mention any amenities or services. Later, I received multiple charges and discovered from a different and much more helpful staff member that I was charged for parking despite my explanation at check in that I had no car. This morning staff member was professional and helpful. He was able to remove the parking charges and explained there was complimentary coffee. I would rate less based on the first encounter, except that second staff member was great and his help was appreciated.

Four stars because the room was clean, however, the staff member who checked me into the hotel and covered the desk at nights was completely unhelpful and uncourteous. He made it seem like an imposition to have to speak with me and was rude when I asked to wait in the lobby as I took an Uber and did not have a car to drive anywhere—I arrived 20 minutes before check in so my room was not ready according to him—he replied that I could do whatever I want but the room wasn’t ready in a rude tone. When my room was ready—I had to check back in as he did not let me know— he merely gave me the key without saying anything. No usual explanation of where rooms or elevators were located nor did he mention any amenities or services. Later, I received multiple charges and discovered from a different and much more helpful staff member that I was charged for parking despite my explanation at check in that I had no car. This morning staff member was professional and helpful. He was able to remove the parking charges and explained there was complimentary coffee. I would rate less based on the first encounter, except that second staff member was great and his help was appreciated.

Yes

Yes

I would definitely stay here again. I had no complaints

I would definitely stay here again. I had no complaints

No complainants! Great location, great staff, super clean

No complainants! Great location, great staff, super clean

Great stay friendly staff!

Great stay friendly staff!

great stay

great stay

all of the above

all of the above

The hotel is very beautiful and in a very convenient, central location. However, the service at the front desk was terrible. A young man at reception was extremely rude—not only to our party but to other guests as well. We had the chance to speak with other people who were also very upset because of the same employee. It’s a shame that such a nice place has such poorly mannered staff. There was no room service provided on any day of our stay. In addition, the parking was extremely expensive—almost the same cost as one night at the hotel.

The hotel is very beautiful and in a very convenient, central location. However, the service at the front desk was terrible. A young man at reception was extremely rude—not only to our party but to other guests as well. We had the chance to speak with other people who were also very upset because of the same employee. It’s a shame that such a nice place has such poorly mannered staff. There was no room service provided on any day of our stay. In addition, the parking was extremely expensive—almost the same cost as one night at the hotel.

Wonderful, clean & perfect location

Wonderful, clean & perfect location

Place was clean friendly and quiet

Place was clean friendly and quiet

Most staff was great. Location is good overall, very well for its price.

Most staff was great. Location is good overall, very well for its price.

Love the design of the hotel. Desk attentent was very pleasant.

Love the design of the hotel. Desk attentent was very pleasant.

Best hotel to go with dogs !

Best hotel to go with dogs !

The staff was great! They put us in the room in the very back that had some kind of machine that kicked off and on every minute. Since I have epilepsy that just irritated my brain. There were a few other things but let's just say I was disappointed. I expected more.

The staff was great! They put us in the room in the very back that had some kind of machine that kicked off and on every minute. Since I have epilepsy that just irritated my brain. There were a few other things but let's just say I was disappointed. I expected more.

Staff was very welcoming and courteous. Not a long wait in line and the lobby was very clean.

Staff was very welcoming and courteous. Not a long wait in line and the lobby was very clean.

Nice proper and close to shops

Nice proper and close to shops

Thank you everyone at ALOFT LBV

Thank you everyone at ALOFT LBV

Cleanliness and ambience

Very clean hotel. Gloria/Glenda (forgot her name) was so helpful and sweet checking us in. Super clean rooms and very quiet. Hotel is in a wonderful location. Near Disney and the outlets. Enjoyed our stay

My room was very clean, but I had a very stinky smell in it like stale and musty. The last night I was there when I had to be at school that morning the fire alarm went off the fire department had to come and we had to wait outside. It was like five 5:30 in the morning. The only thing I really had an issue with was the smell of my room. It was very clean as I already stated, but it just was very stinky.

Great room. Great staff.

Great room. Great staff.

Parking at the hotel was PACKED! Maybe because we overlapped during a long weekend, so the hotel was at max occupancy, but we came back around 11:00pm one night and ended up having to park in the overflow lot next door.

Should not have had to pay for parking. Enjoyed the location, room and view of parking lot :)

Should not have had to pay for parking. Enjoyed the location, room and view of parking lot :)

Super nice hotel at a great price.

Super nice hotel at a great price.

Just the location They charge for everything, 26 dollars per nigh for parking out side. Charge for EV charging.

Staff were super friendly

Staff were super friendly

Location Ac kept working even when turned off, froze there and could barely sleep, asked for assistance and after 24 hours passed with no team checking on the room, I decided to check out early, and they promised last night refund and did not give it to me !!! Shame on you !

Great place to stay for work trip or couple getaway. Very clean and the location is perfect

Great place to stay for work trip or couple getaway. Very clean and the location is perfect

Cancelaron mi reservación unos minutos antes de llegar al hotel… necesito también recibir el reembolso de esta reservación

Cancelaron mi reservación unos minutos antes de llegar al hotel… necesito también recibir el reembolso de esta reservación

Yes and stay we’re friendly and very helpful.

Yes and stay we’re friendly and very helpful.

I did not eat breakfast and parking was a bit expensive

I did not eat breakfast and parking was a bit expensive

Great hotel !!!! Nice staff

Great hotel !!!! Nice staff

Room smell urine.

Room smell urine.

The lady at the front desk was nice. I loved the amenities and design of the room. The bathroom door was a sliding door, but it was pressed into the ground so much that it was hard to open and close. The worst part was the AC that made a loud squeaking noise and kept me up. I called the front desk and they said there were no other rooms, which I highly doubt, and that maintenance would not be there for two hours. Parking is $26/night which is ridiculous for just a regular open self parking lot.

The lady at the front desk was nice. I loved the amenities and design of the room. The bathroom door was a sliding door, but it was pressed into the ground so much that it was hard to open and close. The worst part was the AC that made a loud squeaking noise and kept me up. I called the front desk and they said there were no other rooms, which I highly doubt, and that maintenance would not be there for two hours. Parking is $26/night which is ridiculous for just a regular open self parking lot.

Everything

Everything

Great and newly hotel, close to Disney Springs and parks! Very friendly customer service.

Great and newly hotel, close to Disney Springs and parks! Very friendly customer service.

This hotel is great and very reasonably priced for the location we have been here three times so far and every stay has been excellent highly recommend

This hotel is great and very reasonably priced for the location we have been here three times so far and every stay has been excellent highly recommend

This hotel is exceptional for the price. The staff and everyone here is so nice, helpful and kind. I ALWAYS stay here when I am in Orlando. Thank you to everyone that works there, you make me feel at home when I am there!

This hotel is exceptional for the price. The staff and everyone here is so nice, helpful and kind. I ALWAYS stay here when I am in Orlando. Thank you to everyone that works there, you make me feel at home when I am there!

Very noisy all night. Lock didn’t work well door was not able to close all the way at the bottom. Won’t stay there again

Very noisy all night. Lock didn’t work well door was not able to close all the way at the bottom. Won’t stay there again

Room not clean properly and windows not sealed. Staff wasnt helpfull

Room not clean properly and windows not sealed. Staff wasnt helpfull

The parking was not as clear as it should be and QR codes for services were no longer in working. It was a nice room and clean, but there are still some things that need to be worked on.

The parking was not as clear as it should be and QR codes for services were no longer in working. It was a nice room and clean, but there are still some things that need to be worked on.

The food was not good

The food was not good

Everything was excellent.

The location of Aloft Lake Buena Vista is convenient, especially if you’re visiting the theme parks, and the staff was generally polite. However, the property itself needs noticeable upgrades. The room felt dated, the air conditioning was old and not very effective, and the bathroom clearly needs maintenance. Breakfast options were very limited and did not meet expectations for the brand. With some renovations and better food choices, this hotel could be much improved.

Staff was pleasant upon arrival and conversational. Ambiance was festive and the aroma was pleasant. Room was clean. Second time staying and I would choose it again.

The hotel was overbooked. They told us that tge rooms published on Expedia didn’t exist. They finally solved the problem after fighting for 30 minutes. I am not happy neither with Expedia nor with Aloft!

Clean room. A bit noisy AC, average service

Good place to stay

Love the room. Cozy and chic. Mattres perfect . Shower power and water temperature excellent. The front desk happy and welcoming. Only bad thing bar closed on Sundays and Mondays.

The only thing I did not like was the fact that I had to pay $28 just to park my vehicle.

Everything was perfect would definitely stay again.

Clean, comfortable room at a great price. Close to Disney and economical dining options.

I asked where I should park. They said anywhere. I got home with a $75 parking bill. Do you think you could train your folks better? Because on this matter, they completely misled me!

Great stay

Tje rooms were clean and very nice.

Very nice staff, very nice room and hotel!

Cleanliness and response time with requests. Never answered the phone when calling the front desk ,didn't seem to matter the time of day or how many rings

The location of the property is a very big factor when deciding where to stay. This was our second time here and I must admit, it was much better than the first time. The staff we encountered throughout our stay were engagingly friendly and very helpful. This was an awesome stay! In addition to location, cleanliness and staff, I really like the fact that the property is pet friendly. We are a Fur-baby family. He (Toy Schnauzer) is comfortable there and we feel he is safe when he stays in his kennel while we are out and about. And I cannot leave without saying…the weather was perfect!!!

Great rooms, staff, and property!

The experience from front desk check in was very smooth. The room was spotless and exactly what i needed for a day trip. Overall amazing experience also the bar had very good service.

Excelent location and cleanliness

The woman that helped me check in, simply excellent as always! Thank you for not having the young male with the glasses that wore the tight muscle shirts and had a rude demeanor with guests. He was always on his phone and seemed too busy to address things properly the first time (as we had on a previous stay).

Quiet convient

Clean room, friendly staff, easy access. Always a great stay!

Clean room, comfortable beds, and exceptional service.

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Large modern room, great lobby area, excellent staff from the front desk to housekeepinh

Grea

Love it

Excellent staff! Great comfy room.

Wonderful stay

Poor lighting in hallways and the room itself. Dirty carpets and flooring. Toilet and toilet room door broken and unusable. Wifi connectivity very poor. thay they need to rest out lr pgone settinfs

Brayannz at check in is awesome, enthusiastic and helpful. He is an incredible employee. Room was impeccable and very comfortable.

I’ve been staying at this hotel often for five Years. It’s clean-staff is great. I’ve never had an issue with any of the rooms. It’s extremely clean and you’re like 10 minutes from all the parks!

This was my second time staying there. The first time was amazing. This time, the room had a strange smell, the shower p

Cleanly, modern, and staff was incredibly friendly Nothing

The place overall was decent but the breakfast was not good at all assuming I had paid for it. There are only three items for food and they are not fresh. There are other snack options and plenty to drink but it’s more like food service not breakfast. The staff was good for the most part but don’t call the front desk because they’ll never answer. The air conditioning was good. The room itself was clean. The parking was good and easy. I’m not sure I will return only because I looked for a hotel with breakfast included (not just continental breakfast) and that’s the reason I chose this hotel. Unfortunately for that reason I fell I got duped. It wasn’t a bad hotel but…

No breakfast included. Staff was awesome. Air conditioning turns off for times and it did not keep the room as cool. Overall, excellent stay

Breakfast was basic but it was fresh

Nice and quiet!

The room was clean, energy efficient. The front desk staff was helpful.

Clean room and staff

We did have an issue at our room. But the staff responded promptly and issue was addressed fully and to our satisfaction.

This was my second stay at Aloft and it was great. The room was tidy and fairly clean but as someone who travels with cleaning supplies, I still cleaned before using the bathroom and getting into bed. My complaints werenthat there was no microwave or iron in my room, Breakfast is not free and unfortunately, you do have to pay for parking. For the amount being paid, I strongly believe microwaves should be in each room but I was informed that due to high theft with microwaves, they removed them out of each room. Aside from these few things, I honestly enjoyed my stay and would go back again.

Good

Good service. Nice staff. Clean

Very nice and accommodating

Great room I had no issues

Comfortable!

Room was broken into

Great stayx

Good place, kind staff

Will always stay here! Quick to the theme parks and related stuff, super close to alot of food, amazing quality matresses and bedding, love to stay here

I always stay here when in orlando. Super quick drive to both universal AND disney, 3 mins from disney springs, super close to alot of fast food when you come in. Clean rooms ideal layout SUPER comfy beds and bedding. Will always stay here if possible

Great staff, very close to everything we wanted to do. Very clean rooms, Ally in the bar was amazing

Great stay

They don’t offer breakfast at all and on top of that they make you pay $26 plus tax per night that you choose to stay with them and their hotel isn’t even all that I’d say choose something else

Clean big comfortable and great location

Service and treatment was excelent. Third time staying. Its lovely and close to everything.

Nice hotel

The staff was very nice and room was clean

Nice

Everything was perfect. Very stylish and comfortable.

Tv remote was not working well.

Very good hotel, first time visiting didn’t disappoint! I will say that the hallways are weirdly dark, very little lighting!

Excellent

Everything was awesome

Stay was good, Lady at the bar was a good chat.

Can’t complain nice neat & clean great customer service as well

Clean room! Staff was very accommodating Nice!

The staff at the front was super fun to talk to while I was checking in! As a nerd they were super relatable as well! Great first impression!

Big room but noisy AC couldn’t sleep there is no way to turn it off

Very Poor Customer Service At Check In.

Staff could have been better

Hotel was good but room felt a bit run down. Broken door slide, loose bathroom finishes. Needs a touch up

Clean room, staff was very nice and polite and bed was very comfortable!

Great experience

I enjoyed my stay the staff was friendly and helpful. Room was clean .

Clean, spacious and modern room. Good location and friendly staff

I could have stayed in that shower forever, the water temperature was so relaxing

Great stay but the ac made loud noises

I love the Aloft Orlando Lake Buena Vista. This is my second time stay at the property. My only issue was that the wifi don't work. I was told by the staff that Android have something block my phone. With all that money I paid to stay wifi should work.

Decent rooms. Great location. Front desk staff seem miserable.

Great choice

I already commented about this wonderful hotel

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In my opinion it’s not kid friendly but it’s definitely a couple or grown up vibe. There’s no actual closet or even an iron in the room. The biggest draw back was no microwave in the room. You had to go back downstairs to warm up anything.

Great staff and location.

Clean room. No frills

The staff was so nice, and the room was amazing. Definitely would stay again.

Enjoyed this hotel. Like that there's laundry on every floor, it's coin-operated and you can get quarters in the lobby. The rooms are spacious and clean.

The front desk staff were very nice. Room was nice and clean.

Rooms are clean. Personally I do not feel that they are very cozy or comfortable, but it did the job for a one night stay.

Great expression, remote gave me issues only problem other than that 10/10

This is an ultramodern property. I am really annoyed by the fact that the double suite with pullout sofa has no bathroom door. There is zero privacy at all. Anyone in the bedroom can see the person in the bathroom in the mirror. Not having a door on the bathroom is literally insane, unsafe, not sanitary.. these are rooms designed for 6 people.. next issue - the shower is TERRIBLY designed. The floor drains do not work and the floor gets soaked. The shower presents a serious safety issue.

The service was terrible! The room was dirty, with food all over the floor. I called to ask for new towels because the ones in the room when I arrived were dirty, and they never brought them. Later they told me that service wasn’t available at that time and that I had to wait 3 hours for them to bring them.

Great

Why the hell is parking $26 for a hotel that is not near any attractions or high traffic areas?

The staff is amazing! This hotel is very clean, close to everything (restaurants, grocery stores, malls, outlets and more).

The hotel is not well maintained, not very clean, the halls are poorly lit, outside doors propped open, etc.

Staff at the resort was great! Very friendly and they helped make the check-in process easy! They had a bar onsite which was a great option for a quick drink. The room was spacious and clean! I throughly enjoyed my time here!

Love this place

I’ve had a wonderful experience, staff was super nice, great location and very clean!

Clean and spacious room. Front desk attendant was very friendly and helpful.

Friendly staff. Nice rooms. Very clean. We were happy with our stay.

Great stay

The room was musty and hot with a bad smell. The hallways look dirty and are dimly lit. We were supposed to stay for 2 nights. We left after the first night and went to another hotel.

Good easy property to stay at close to everything. Pricing was good. Rooms were just either freezing cold or burning hot. No in between. But I would stay here again.

I arrived at 1:30 am after being in the park all day. The staff at check in asked if I had the marriott app because then I would eligible for a 12:30 check out and 2 free waters. I didn’t have to request those things they were offered. The staff was friendly and helpful and the room was great and clean. The shower had great toiletries.

Everything was well until the housekeeping came into our room while having the do not disturb sign on the door. Not a good at all feeling and I will bring up to management.

Beautiful room very nice staff

I booked Alfot for one night September 21-September 22 before our Disney cruise. I choose thise hotel because we stayed there in Jully while visiting Disney world, Epcot, and Hollywood Studios. After checking out i received the folio showing the parking charge while is high considering we were only were less than 24 hours. When returned from vaction i checked our cc statement and dound a 11.25 charge that was not on the folio. I called the hotel and the front desk said it was for additional guests. On my reservation 4 guest we selected when i booked and when we stayed in July 4 guest were selected so the charges are not vaild and the front desk said i would have to talk to the GM. I find the inexcusable to charge a person for something without explanation and for it not to be listed on the folio.

Clean room, kind and helpful front desk

The room had an unpleasant odor and I would not recommend it regardless of poor quality of customer experience.

The staff was friendly

Room was okay some lights not working toilet tissue not changed

Giovanni greeted us and checked us in! He was so welcoming and informative! Made our check in process smooth and like he generally wanted us to enjoy ourselves! Room was clean and honestly great for the price! We were pleasantly surprised!

Atmosphere, amazing

We love to visit aloft!

Excellent property.

All the amenities and the modern look!

The lobby was wet from the pool area, and I had to wait about 10 minutes before anyone came to the counter. Once helped, check-in was fine. The room was clean and the night was quiet, but the $27 per night parking fee feels like a scam given the amount of space available.

It was easy access and convenient.

Great Location and super close to the parks and Disney Springs. Room was modern and clean!

It would be nice if breakfast was complimentary $12 for a breakfast ssndwich is crazy

Good

We got two rooms. My brother-in-law was great. Ours had a strong ammonia/mystery chemical scent. There also seemed to be a good amount of moisture in the room, which made it a little uncomfortable to sleep in. We checked in a little later in the day, so it's pretty possible that is the reason for the hallways having little bits of trash. It's pretty modern and has fun boutique elements. We loved having the couch, and the bathroom layout was great. It was a decent experience, and we probably just got an exception to what it's normally like.

Quiet

Nice

Experience is always amazing. We stay here frequently and the front desk associate Gio always makes sure we have a comfortable stay.

In addition to that, when I got to the room and went to make myself a cup of coffee, I found an old filthy coffee bag used in the machine. Apparently housekeeping did not clean the machine.

Clean rooms, we didn’t stay long but the hotel was nice, staff was friendly

The hotel area is great! New restaurants near, gas station close,easy access to I4, near the outlets, emergency care unit and hospital. Great location! We went for a weekend and had to extend our stay for a week because of a medical emergency. Thanks Aloft and Advent Healthcare for everything!

Stay here every time I come to Orlando , very clean hotel great location.

Pet friendly, easy check in, a little techy for parking

Parking should be included with the hotel stay since you have a parking lot vs having to pay for it separately.

Double charge for parking & could care less Desk staff needs training on customer service No housekeeping till day leaving

This was a beautiful hotel. Great service.

Unfortunately, the shower was slippery and my mom felt on the shower, but she is fine. No problem at lot. We just want to report, so you could pay attention to this matter.

The live channels were limited. Some channels work most didn't..

Nice

Nice modern hotel

We loved this hotel !Everything was great! Marco gave us great customer service!

I met Allie r who works at their bar downstairs and trust me you are going to love her drinks!! She does an amazing job!

Very ok

Great service and price for stay.

The decor was great, they had activities in the lobby, and staff were super nice

Excellent

Great property I would recommend it. The property is super convenient and close to everything!

I thought it was modern and the colors upon the entrance was vibrant. They had pool tables

I recently stayed at Aloft Orlando Lake Buena Vista for a little staycation with my child, and what started as an accidental booking turned out to be one of the best hotel experiences I’ve had. I was greeted by Bryannz at the front desk, and he was absolutely amazing. From the moment we checked in, he went above and beyond anything I could have expected. To my surprise, he upgraded us to a room with a view of the Disney fireworks—something I didn’t even know was possible from this hotel. My child absolutely loves fireworks, and this thoughtful upgrade made our stay extra special. On top of that, Bryannz also provided complimentary parking, two drink tickets, and a $25 breakfast credit, all without me asking. His eagerness to extend courtesy and create a memorable experience was refreshing and truly stood out. Beyond the exceptional service, the hotel itself is a vibe—stylish lobby, relaxing pool area, and a beautiful room with a lake view. The atmosphere felt modern yet welcoming, and the pricing was very reasonable for everything included. While Bryannz was the highlight of our stay, I have to add that the rest of the staff was also wonderful. I left feeling impressed, grateful, and eager to return. What started as a mistake in booking turned into the best mistake I could have made—I’d happily stay again!

Good

Loved the atmosphere and the room layout. One of the coolest hotels I have stayed in. Loved the entire experience and stay! Fantastic customer service.

The staff was so kind and helpful. Our rooms were excellent!

The toilet paper roll was used not seitched out Lights in the room wasn’t working The AC didn’t get cold as should If on the road side you can here everything

nice fixtures clean rooms and property

Nice comfortable bed and pillows. Good water pressure in shower.

I downloaded the app Marriott and was able to reserve a time slot as to when they would expect me. Once I arrived they had everything set and my keys set and EVEN gave my family and I gift bags, it was the most easiest and sweetest check in ever! You have found a forever customer to stay coming from Chicago!

Very nice feels almost more like a studio apartment easy access, friendly staff

Good service

Thx

The staff is amazing the hotel is meh

Front desk team made

Clean quiet

Cleaningness

This hotel is unique in that it is so close to main places, night life, I-4, and so much more. It feels like it does not take too long to get to and from. My only complaint is the fire alarm testing from 4 AM - 7 AM that kept waking me up and I did not get any rest. It ruined my experience.

On the second night I needed an extra key myself as I had forgotten it, I had booked two rooms the other being for my daughter. They keyed me my daughter’s room without checking ID from an employee that I had not seen before. The hotel is fine, the room was large, carpets do need changing. But the lack of security process is unacceptable. I’m glad the room entry didn’t happen to my daughter but easily could have.

I liked the lobby and pool area. I was there for my birthday. The bar hours were not convenient but overall i had a nice visit.

Great check in experience. Staff friendly and helpful. Rooms very clean. Decent view. Price was very reasonable for area.

However, my stay could have been better. The parking situation was kinda misleading, the room was not up to part & staff was nowhere near friendly. Personally wouldn’t be back here

Thanks

Very nice place to stay!!! 5 of 5!!

Easy and fast check in, clean quiet room

Camila was very kind during check-in, and our room was very clean. The staff was highly welcoming, and as someone who works at a hotel- it was beyond appreciated to feel relaxed and at peace. We had zero issues, and I’ve found this a rare occasion at hotels. We will definitely return!

This property was centrally located. There were plenty of restaurants and endless shopping options with walking distance.

This was my first time staying there and I was pleasantly surprised at how aesthetically pleasing and clean it was, as well as how new it looked. I will definitely be coming back.

Love the bartender at the bar. Super attentive, fun and super driendly

Check in was a breeze . Friendly staff. Beds super comfortable and room was clean. Great weekend stay will definitely book again soon. Close to everything.

Good

Every thing was nice

Both the room and bathroom were clean and spacious.

Great

It was a good stay.

Super nice

We enjoyed our stay!

I had a wonderful visit and stay!

You pay $26 a day from parking and there’s no security. Plus, they only clean your room once during your stay. Friendly staff, though and cool vibe.

Great place!

Nice

Best people who all work here

Floors and rug dirty pull out bed dirty. Bathroom door off rails. Promised iron over and hour it never came. Needed sheets blanket for dofa bed booked for 5! Housekeeper asked is to checkout at 9 am!!!!!

Everything was perfectly

Parking was not clear at time of booking

Hotel was clean and staff was super nice and helpful

I loved the large room and cute aesthetic.

Very clean and nice staff