Ontario Inn & Suites
About Ontario Inn & Suites
This Montclair motel is less than 5 miles from the San Bernardino Freeway/Interstate 10. It has an outdoor pool, free Wi-Fi. Rooms at the Ontario Inn & Suites are furnished with work desks and refrigerators. Cable TV is also provided. Ontario Inn & Suites has a 24-hour front desk and coin laundry for the convenience of guests. Drink and snack vending machines can also be found at this motel. The Montclair Plaza Mall is less than 10 minutes from Ontario Inn & Suites. The Ontario International Airport is 15 minutes away.
Amenities
- 24-hour front desk
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Pool
- Family friendly
Reviews
The hotel receives mixed reviews with guests appreciating the cleanliness, comfortable beds, and friendly staff. However, there are consistent complaints about noise, maintenance issues, and poor customer service.
- Cleanliness
- Comfortable beds
- Noise
- Maintenance issues
- 5/5
They're cool, I don't have to worry about anyone bothering me. It's a literal escape from anyone or anything for me.
- 5/5
The staff was very polite and courteous
- 1/5
Check in late from work tired fell to sleep to woke up to shower and it don’t work try various ways to turn it on told em at front desk had to leave back to work sucks no shower stay away
- 3/5
Looks nice on the outside curb appeal really really good The room had roaches and some other person’s clothes behind the door in the bathroom
- 5/5
Great property family friendly
- 4/5
Very good
- 4/5
Very good
- 5/5
Near a lot of stores it’s clean
- 5/5
Clean room quiet place
- 2/5
Disappointing
- 1/5
Hi, don't know what happened to it. The owner is a really nice guy. The people that cleaned the rooms need to step up their game. Has cockroaches, both rooms was the same the first room I got was not clean. It had someone's old underwear, and when I lift up the sheet, somebody's eyelashes really bad conditions do not recommend staying here
- 5/5
Everything
- 5/5
Plenty of parking..well lit
- 5/5
Great service and clean rooms
- 5/5
Great experience great staff recommend this location and cleanness
- 3/5
Pleasant
- 3/5
Pleasant
- 5/5
Great inn, super clean and easy check in. Night receptionist had a bit of attitude but he must’ve been tired. Everything else was excellent.
- 5/5
Exceptional
- 5/5
Near to the place I’m going
- 5/5
Near to the place I’m going
- 5/5
Well taken care rooms, staff is friendly and helpful & plenty of parking
- 3/5
Has everything you need a microwave, fridge, tv with cable, a dining table, and bathroom. Mattress was a little hard, some furniture was dirty, the carpet too, we picked a room where smoking is allowed but the cigarette smell was strong that’s a preference issue. The lock in our window was broken thankfully nobody noticed.
- 3/5
Has everything you need a microwave, fridge, tv with cable, a dining table, and bathroom. Mattress was a little hard, some furniture was dirty, the carpet too, we picked a room where smoking is allowed but the cigarette smell was strong that’s a preference issue. The lock in our window was broken thankfully nobody noticed.
- 5/5
The rooms were cleaned and serviced everyday, made it an enjoyable stay. Parking was well lit and was close enough to my room.
- 5/5
Everything
- 5/5
Easy check in. Parking was a breeze. Solid room for the festival weekend!
- 5/5
Booked for friends and they like it
- 4/5
Yes
- 3/5
Our room was clean and area was fair. My only complaint is that our reservation was cancelled days before our stay without any notification despite being able to choose the option “pay at the property”, no accommodations were made by the staff so we had to re-book for a higher price.
- 3/5
It is a motel. Knowing that, and the fact it is in an older part of town, they have spent money to upgrade the place. New carpet, new paint, new and nice bathrooms, new furniture etc. The only complaint is the beds were hard. Otherwise pleasantly surprised. If you’re trying to save money then this is a very good choice.
- 5/5
parking was easy and accessible to the rooms
- 3/5
Fast check in
- 2.5/5
The beds were not comfortable at all. There were prior guests hairs on the linens, one tiny trash can in the room, the door didn't have a tight secure closer and no coffe marker. I called for a late check out and housekeeping knocked on the door six times before 11:30. No one could understand what we were saying because of the language barrier.
- 2.5/5
The beds were not comfortable at all. There were prior guests hairs on the linens, one tiny trash can in the room, the door didn't have a tight secure closer and no coffe marker. I called for a late check out and housekeeping knocked on the door six times before 11:30. No one could understand what we were saying because of the language barrier.
- 4.5/5
Superb
- 5/5
Yes everything was good.
- 4/5
The check in was fast, the place was quiet and the staff was friendly.
- 5/5
Exceptional
- 3.5/5
Good
- 5/5
Exceptional
- 4/5
The hotel was nice, but the area around it felt a little unsafe.
- 3/5
Nothing fancy. A microwav
- 4/5
Good spot clean
- 5/5
great stay
- 1/5
Roach infested
- 5/5
Quiet room.
- 5/5
Friendly staff
- 5/5
Exceptional
- 4/5
Great customer service and amenities! Thoroughly enjoyed my stay!
- 5/5
Everything was very enjoyable always a good time
- 3/5
Yup p
- 4/5
Parking--very handy; central location for shopping
- 1/5
Furthermore the attendant gave us keys that wouldn’t work several times. He even attempted to use the key charge and it wouldn’t open the doors. He couldn’t figure out how to set the key card up. Terrible experience!
- 3/5
Stafff. Is good. Room is. Clean. Just. Roaches not cool
- 5/5
💖
- 4/5
parking was close, very adequate; staff was very helpful.
- 5/5
Yes
- 2/5
The matreey The most lol I
- 5/5
I’ve stayed here a couple times and I’m happy with the service
- 4/5
Friendly staff, clean room, close to different foods, easy access
- 5/5
Was very clean
- 4/5
Rooms were clean and house keeping was there every day during our stay. Had some problems with the shower but, they fixed problem fast.
- 4/5
They only gave us one room key. There wasn’t an option to close to water for my boys to take a bath. Breakfast was just cereal we ate out. No hangers in the room to hang out coat. Not sure if we need to ask but we didn’t. We did stay for two nights. Traveling with young allergy kids I always brings towels and bedsheets. It closer to winter and there was no comforter just a couple layers of sheets. But this is very common in other hotel like best western. The parking lot is very open and spacious. I just wish my kids could had taken a bath and they gave us two keys rooms. We might come back again next year if the price is right.
- 4/5
Nice clean quiet good parking
- 4/5
It was clean and quiet .
- 5/5
Clean spaceish place
- 5/5
Clean room very tranquil quiet
- 4/5
Nice place to stay
- 5/5
Very helpful managers at the front desk!
- 5/5
Easy check in, decent hotel.
- 4/5
Clean and neat but no coffee in room no tissues good big TV
- 5/5
The room is clean and so comfortable with 2 queen beds. Easy to check in. Parking also easy. just one thing I not like is some people in the room nearby drinking and singing making so noise during the night.
- 5/5
Very nice place filled with comfort very clean great friendly staff very convenient stores nearby ample parking
- 5/5
All good best service
- 5/5
😀
- 5/5
Close to everything
- 5/5
Super fast and easy check in. Clean rooms and the A/C blew so cold. It was nice.
- 5/5
Staff was very polite and Helpful
- 5/5
The room was clean and orderly. The manager was pleasant and businesslike. I will stay here many times in the future.
- 5/5
First time visit here. Very impressed. I will use it again.
- 2/5
2nd time our door not secured it can unlocked the door if your outside even don't used the key card we let the manager know about it hive us excuses that it happened all the time this are our second time experience every time me and my wife check in we always check our door if secured pls double check owner your manager give us excuses this things happened a lot of times thank you
- 4/5
Staff is very very very very nice people its quiets and nice rooms
- 1/5
Everything good but bathroom smelled like urine badly horrible made the whole room smell
- 5/5
The best I
- 5/5
Great!
- 5/5
Well kept hotel. No issues
- 5/5
Really like the customer service and location
- 4/5
Clean and affordable, but the beds were so cheap and uncomfortable.
- 5/5
Family operation. Bare bones but cleaned well and nice.
- 5/5
Clean
- 5/5
Nice room
- 5/5
Really nice clean rooms . Nice management.
- 5/5
Nice rooms
- 5/5
Good and clean rooms
- 3/5
Just kind of a standard dingy motel but clean and quiet
- 5/5
Very surprised in the cleanliness of the room, sits back off the Main Street and very quiet. Very impressed and plan on staying with them sgain
- 4/5
Clean and accessibility
- 5/5
The toilet seat was too low. A grab bar would help
- 3/5
For the price I would have stayed at a name brand motel/hotel. Basic needs. Weather at this time of year. The bed had a thin sheet and thin cover
- 5/5
Still my first choice,my home away from home.
- 5/5
Nice
- 5/5
Every thing is hotel is great for the price very clean
- 5/5
Nice clean property snd courteous staff
- 3/5
This is an odd property located next to a car dealership. It’s odd in the fact that there’s no bedside lamps, only a spotlight above the bed. Also, no Kleenex and I found hair on the counter and in the bathroom that wasn’t ours. That’s when my opinion of the facility went down. Once you get away from the motel, the neighborhood looks rough. Someone dumped trash by our car that we had the pleasure of picking up the next morning. On the plus side, the front desk staff was very pleasant and had fresh fruit and coffee in the lobby. And, the room was quiet.
- 4/5
Front office staff was very nice
- 4/5
Good value
- 5/5
They always have my room waiting for me i love that.
- 5/5
This is my only go to hotel love the customer service no matter what time i show up its always a fast check in. 10 out of 10 always.
- 5/5
Great location and access to many shopping places!
- 5/5
Y'all need a new maid that knows how to clean right ... Bathroom tubs sorry as always Floor sorry I'm bathroom and room Floor was wet by the dresser when I got there just like it was the time b4 that I always get the same dirty room blow dryer don't ever work and always find trash and grow stuff by the bed and the bed is hard as a rock but only on the edge it smells in the room not happy
- 5/5
Sorry sorry sorry bed in comfortable
- 4/5
Clean room front desk are always there if you need anything. very friendly and courteous. That's why we always return for our lil getaways.
- 5/5
Great Services
- 5/5
Rooms
- 5/5
👍
- 3/5
We discover our door was broken if you lock inside you can open from outside
- 5/5
This place is the best
- 5/5
Great stay
- 5/5
good
- 3/5
It smelled like curry when I check in and when I checked out
- 5/5
.
- 4/5
Great stay. Hotel staff is nice and the location is in a decent area. One thing, I didn’t like that the tub didn’t drain. The water just kept filling up while showering.
- 3/5
Air conditioning to load bedsheet has a burn and hole to
- 4/5
Close to neighborhoods we were visiting.
- 5/5
Clean, nice service and convenient location.
- 5/5
It's safe and quite
- 3/5
Mucho ruido de agua de goteras
- 5/5
👍
- 3/5
The first night there was no blanket on the bed, just a sheet and bedspread. The clogged sink was not fixed when the room was cleaned. The owners were quite kind and would have moved me if I had asked, but I didn’t have time for that!
- 5/5
Lots of parking available with an overflow field. Staff was nice and got me checked in quickly. Room was very clean, bed comfortable, and the place was very quiet. Washer and dryer available downstairs area.
- 5/5
👍
- 5/5
I like that customers could take there bike to the motel.
- 5/5
nice rooms . very clean .
- 5/5
Nice clean hotel
- 5/5
Nice clean hotel within close proximity to where my appointment was. Also close to shopping, dining, and entertainment options in the area. Also close to freeway exit and entrance.
- 5/5
Near to food shopping and facilities are very clean.
- 5/5
👍
- 5/5
Was ok
- 5/5
Quiet and safe
- 3/5
The customer service at the end was not good and the beds were okay not comfortable
- 5/5
Perfect place if you just need to sleep. My car was safe and we got a good night sleep. No problems or drama. Would stay again!
- 5/5
Nice hotel
- 1/5
This place was bad. There was prostitution and felt like stuff was butting us all night. Super noisy.
- 2/5
Bed was noisy and uncomfortable sheets were so old they had holes and didn’t look white anymore! The blanket was soft. The room was hot! Finally cooled down at about 5am. Rooms weren’t thoroughly clean. And this was supposed to be one of the best rooms.
- 5/5
Good location clean enough quiet nice staff overall if you need to stay in the Montclair area and don’t need anything fancy this is a very accommodating place. Close to restaurants movie theaters and a mall.
- 5/5
Had a great stay at the Ontario inn. Would love to stay there again.
- 5/5
TV didn't work the entire 3 rd night I stayed
- 5/5
Quick check in the window guy was very respectful and very nice definitely will stay there again
- 5/5
The pool didn’t look clean looked all cloudy…
- 5/5
Attendant was very helpful
- 5/5
Very good
- 5/5
Stayed 4 nights - excellent place.
- 5/5
Quiet
- 5/5
Loved it
- 5/5
Nice Area
- 5/5
It was nice and clean. Quiet too. Would stay again
- 5/5
Great little place! Would stay here again.
- 5/5
Excelente lugar y muy limpio como deveria de ser
- 2/5
Room 118 air condition unit Load noise all night
- 5/5
Good
- 1/5
Charges $17/day parking fee for the property surrounding the hotel. Required $300 credit card hold for paid in advance and in full room. Room wasn’t clean. Staff was rude.
- 5/5
Great service fast decent price and no extra charge when getting rooms at like 2 in the morning
- 5/5
Good
- 5/5
Always fast check-in friendly owners this is my go to hotel all the time
- 5/5
My home away from home
- 5/5
The price for a weekend day was really good
- 5/5
Safe
- 5/5
This place is very clean and the staff was amazing the room are big and the pillows I really wanted to take home with me the only fall back was that on the websites it says that they have breakfast but they don't and no coffee but there's a few fastfood places right there in walking distance
- 5/5
This is my home away from home go to place. Love this place.
- 5/5
Marco and Mitzi Cabezas
- 1/5
Not good
- 5/5
Not as clean as one would hope but was decent for it being last minute and it being the only decent price around the area
- 3/5
Great location - close to Ontario Airport and where I had to meet my friends in Claremont. Average looking hotel - if you are for a room with the bare necessities- this is the place. I stayed one night...great price for the visit. Helpful reminder, they have smoking rooms which I was giving initially- so beware if you are a non-smoker like me.