Palms Motel
About Palms Motel
Located in Oakland, 1.7 miles from Paramount Theater, Palms motel has accommodations with free WiFi and free private parking. The property is around 1.7 miles from Fox Theater Oakland, 1.9 miles from Fairyland and 2 miles from Lake Merritt. The property provides room service and a 24-hour front desk for guests. At the motel, every room includes a desk and a flat-screen TV. At Palms motel, rooms contain air conditioning and a private bathroom. Grand Lake Theater is 2.2 miles from the accommodation, while Oakland Convention Center is 2.2 miles from the property. San Francisco Bay Oakland International Airport is 8.7 miles away.
Amenities
- 24-hour front desk
- On-site dining
- Express check-in / check-out
- Pet friendly
- Wheelchair accessible
- Smoke-free property
Reviews
The hotel receives mixed reviews with guests appreciating the friendly staff and affordable price, but expressing serious concerns about cleanliness and maintenance. Many guests report issues with amenities and facilities, and some have had negative experiences with their reservations and check-ins.
- Affordable price
- Friendly staff
- Poor cleanliness and maintenance
- Issues with amenities and facilities
- 0.5/5
Everything
- 0.5/5
I felt unsafe. The room was in disrepair. The shower was disgusting and unusable. The floor and all surfaces were coated in dirt and grime. It smelled like a bathtub sized ashtray.
- 5/5
Comfortable stay
- 1.5/5
It was not clean, very sparce, and no basic supplies
- 0.5/5
First of all the people the own this placw own the nights in across the street. Me and my boyfriend were staying there for a few days inbetween switching apartmemts we left there cause of manY issues. We see this place across the street looks decent online we check in first they tried to charge me $20 for my service dog(with tags) i go to the room it seems decent for the price till i look in the shower totally nasty we switch rooms i go rl ljg
- 1/5
This hotel is... not for sleeping, shall we say. The clerk didn't know how to check someone in with a reservation. In the time it took her to try to look me up, I decided not to stay and absolutely would not reserve again and would not have reserved if I had known. Hotels.com - you should remove this from your list of available properties.
- 1/5
This hotel is... not for sleeping, shall we say. The clerk didn't know how to check someone in with a reservation. In the time it took her to try to look me up, I decided not to stay and absolutely would not reserve again and would not have reserved if I had known. Hotels.com - you should remove this from your list of available properties.
- 2.5/5
The first room they gave me the bed was not queen size it was a twin size bed the second room smelled like a bucket of pee, the shower was dirty and the shower head was broken spraying water all over the bathroom.
- 1.5/5
The room was dirty, smelled awful, and had no furniture in it besides a bed
- 1/5
The room smelled like smoke, sketchy area and rude staff!!! I complained before 6pm , called Expedia and the hotel. They wanted to put me on the 2nd floor, no way in such a sketchy area. What a waste of mo eh and the credits I had.
- 1/5
The room smelled like smoke, sketchy area and rude staff!!! I complained before 6pm , called Expedia and the hotel. They wanted to put me on the 2nd floor, no way in such a sketchy area. What a waste of mo eh and the credits I had.
- 2.5/5
Best prices for the location Please buy new covers and sheets for the location they have cigarettes burns in them and the curtains
- 3.5/5
the location Outside environment not very clean
- 4/5
this is affordable & cheap but outside of that it’s nothing special just a place to lay your head the location is not the best but you could have food delivered to you. since there’s really nothing else with walking distance.🙂🙂🙂
- 4/5
this is affordable & cheap but outside of that it’s nothing special just a place to lay your head the location is not the best but you could have food delivered to you. since there’s really nothing else with walking distance.🙂🙂🙂
- 3.5/5
Simple but had everything I needed for a nice stay.
- 2/5
Not bad but also not good‼️
- 1/5
No toilet paper. Room hadn't clean plus no extra rollof toilet paper. No plastic cups. Made a requexst for toilet paper. Nobody ever came with toilet paper. Staff extremely unpofessional.
- 2.5/5
It is close to 88, & 18 and W. McArthur bart. And major freeways. Prices have changed without notice. And the key deposit isn't refundable after stay. As stated.
- 0.5/5
N/A Most everything about it
- 3.5/5
The remodeling is coming along great. New management is nice Maybe the tissue & towels Should already be in the room. Had to ask for them. Other than that every thing else was okay. I've stayed here when previous owner had it as well. No complaints
- 4/5
That smoking was allowed
- 4/5
That smoking was allowed
- 5/5
Kit war nice and
- 5/5
Kit war nice and
- 5/5
Had a lovely week withh my girlfriend here, very accommodating and welcoming
- 5/5
Had a lovely week withh my girlfriend here, very accommodating and welcoming
- 4/5
The manager was cool as hell everything I asked for he made sure me and my wife got it. It's one of the motel that don't play with crime
- 4/5
The manager was cool as hell everything I asked for he made sure me and my wife got it. It's one of the motel that don't play with crime
- 5/5
Close to bart,Ac transit lines,and major freeways.
- 5/5
Close to bart,Ac transit lines,and major freeways.
- 4/5
Its close to bart, and the bus lines. The staff is really nice and helpful if you need something. I'd come back in the future. Thanks
- 4/5
Its close to bart, and the bus lines. The staff is really nice and helpful if you need something. I'd come back in the future. Thanks
- 4/5
A microwave to heat up food. Would be nice. But I understand, unfortunately they may steal them out the rooms. But other that, that it was quiet.
- 4/5
A microwave to heat up food. Would be nice. But I understand, unfortunately they may steal them out the rooms. But other that, that it was quiet.
- 5/5
I don't know what to say I don't have no work all I can just say respectful treat you good and get it done a longer you don't cause no problem they always there for you to help you what you need it no
- 5/5
I don't know what to say I don't have no work all I can just say respectful treat you good and get it done a longer you don't cause no problem they always there for you to help you what you need it no
- 1/5
Tv remote had no batteries, then ask front desk for batteries and TV’s volume did not work. No complimentary shampoos. The sink was dirty and the sheets smelled.
- 1/5
Tv remote had no batteries, then ask front desk for batteries and TV’s volume did not work. No complimentary shampoos. The sink was dirty and the sheets smelled.
- 4/5
Good motel to stay at if you don’t want to pay too much, especially if you’re staying with a pet. You get what you pay for
- 4/5
Good motel to stay at if you don’t want to pay too much, especially if you’re staying with a pet. You get what you pay for
- 5/5
Joseph was extremely skilled with customer service. He went above and beyond to make sure all rules were followed and accomated pp
- 5/5
Joseph was extremely skilled with customer service. He went above and beyond to make sure all rules were followed and accomated pp
- 3/5
Need tv to work and nerd a microwave. Staff was pleasant.
- 3/5
Need tv to work and nerd a microwave. Staff was pleasant.
- 1/5
Run! Don't book here this is the filthiest most disgusting place I have ever been. We got our money back and never used the room after seeing it and smelling it!
- 1/5
Run! Don't book here this is the filthiest most disgusting place I have ever been. We got our money back and never used the room after seeing it and smelling it!
- 1/5
- 1/5
- 2/5
The property was poorly maintained. Holes in walls, open wiring, dirty carpet. I do not recommend staying hear.
- 2/5
The property was poorly maintained. Holes in walls, open wiring, dirty carpet. I do not recommend staying hear.
- 1/5
Do not stay in room number 2 there is a two way mirror in that room!!!!
- 1/5
Do not stay in room number 2 there is a two way mirror in that room!!!!
- 2/5
Old motel, I get that. AC needed charged. Cold water knob in the shower fell off in my hand. Been in worse. Not many for $85 a night
- 2/5
Old motel, I get that. AC needed charged. Cold water knob in the shower fell off in my hand. Been in worse. Not many for $85 a night
- 1/5
it was filthy all around didn't stay
- 1/5
it was filthy all around didn't stay
- 4/5
Was very pleased with the cleaness
- 4/5
Was very pleased with the cleaness
- 3/5
It was the most disgusting hotel I have ever seen. My room had dry blood on the walls. I literally had to scrub my shower with sand paper before I could let my daughter shower. The television had no buttons and I had to hold the remote directly to the tv before I could change the channel. And then the tv kept turning off. I had to hit the wall in the bathroom for the light to com on and there was only one outlet in the room for us to charge our phones
- 3/5
It was the most disgusting hotel I have ever seen. My room had dry blood on the walls. I literally had to scrub my shower with sand paper before I could let my daughter shower. The television had no buttons and I had to hold the remote directly to the tv before I could change the channel. And then the tv kept turning off. I had to hit the wall in the bathroom for the light to com on and there was only one outlet in the room for us to charge our phones
- 1/5
Horrible place discussing bathroom the rugs was nasty the bed looked infected
- 1/5
Horrible place discussing bathroom the rugs was nasty the bed looked infected
- 2/5
Heat did not work, bedspread was ripped in several places, almost no lights in the room. Overall pretty disgusting room.
- 2/5
Heat did not work, bedspread was ripped in several places, almost no lights in the room. Overall pretty disgusting room.
- 1/5
Blankets were ripped curtains were half falling half hanging bathroom was disgusting.
- 1/5
Blankets were ripped curtains were half falling half hanging bathroom was disgusting.
- 1/5
No lights Broken shower Ripped mat Dirty bed sheets Burnt sheets and they smell like weeed wen the receptionist told me they r fresh Pillow bad Noisy
- 1/5
No lights Broken shower Ripped mat Dirty bed sheets Burnt sheets and they smell like weeed wen the receptionist told me they r fresh Pillow bad Noisy
- 2/5
The blanket wasn't clean. The shower and shower curtain were moldy with paint peeling off the wall. The towel and washcloth were dingy. You should check for bed bugs; something bit me.
- 2/5
The blanket wasn't clean. The shower and shower curtain were moldy with paint peeling off the wall. The towel and washcloth were dingy. You should check for bed bugs; something bit me.
- 2/5
The neighborhood is sketchy. The room was bare bones. The floor was filthy. The bed was hard, i like soft. The paint on the ceiling in the shower stall was peeling. The TV was not working.
- 2/5
The neighborhood is sketchy. The room was bare bones. The floor was filthy. The bed was hard, i like soft. The paint on the ceiling in the shower stall was peeling. The TV was not working.
- 4/5
However the neighboorhood wasn’t as bad as I thought.. The room is a Bed and a TV and personal air comfort... just for a place to sleep overnight on business on my own dime was an acceptable place for the price I paid...The guy at the desk was helpful and courteous... I’ll stay again
- 4/5
However the neighboorhood wasn’t as bad as I thought.. The room is a Bed and a TV and personal air comfort... just for a place to sleep overnight on business on my own dime was an acceptable place for the price I paid...The guy at the desk was helpful and courteous... I’ll stay again
- 5/5
Good price good service staff member waited for me
- 5/5
Good price good service staff member waited for me
- 1/5
This place is the worst I've ever stayed in. Makes Motel 6 look good.
- 1/5
This place is the worst I've ever stayed in. Makes Motel 6 look good.
- 2/5
booked non smoking room but given a smoking room, terrible smell, the washroom is dirty.
- 2/5
booked non smoking room but given a smoking room, terrible smell, the washroom is dirty.
- 1/5
It is not for travelers at all. The vicinity and place are dangerous. How dare you to recommend it?
- 1/5
It is not for travelers at all. The vicinity and place are dangerous. How dare you to recommend it?
- 2/5
This place was super ghetto. It seemed like people were living there. Someone washed their car in the parking lot and there were people sitting on the stairs for hours straight like it was a hangout spot.
- 2/5
This place was super ghetto. It seemed like people were living there. Someone washed their car in the parking lot and there were people sitting on the stairs for hours straight like it was a hangout spot.
- 3/5
Upgrading is needed in each room from wall and window coverings to linens.
- 3/5
Upgrading is needed in each room from wall and window coverings to linens.
- 2/5
Blood stains on the walls and sheets, mold in the bathroom. TV didn't work.
- 2/5
Blood stains on the walls and sheets, mold in the bathroom. TV didn't work.
- 1/5
The TV didn't work, it had static. There were holes in the wall. My room was right next to a prostitute. The shower was filthy. The bathroom light didn't turn off.
- 1/5
The TV didn't work, it had static. There were holes in the wall. My room was right next to a prostitute. The shower was filthy. The bathroom light didn't turn off.
- 3/5
But still for the price it suffices as a prep, and crash pad for a night in the city.
- 3/5
But still for the price it suffices as a prep, and crash pad for a night in the city.
- 4/5
The staff where cool but i would love a microwave and refridgerator but over all i enjoyed my stay
- 4/5
The staff where cool but i would love a microwave and refridgerator but over all i enjoyed my stay
- 4/5
It was quit but i want microwave and refrigerator but other than that i enjoyed my stay
- 4/5
It was quit but i want microwave and refrigerator but other than that i enjoyed my stay
- 1/5
Place was disgusting. Had to wipe my feet when I left
- 1/5
Place was disgusting. Had to wipe my feet when I left
- 4/5
The staff here are super friendly and the price is the best for a pet friendly hotel.
- 4/5
The staff here are super friendly and the price is the best for a pet friendly hotel.
- 3/5
The manager offered to keep my things safe til I got out of the hospital. Kind and generous.
- 3/5
The manager offered to keep my things safe til I got out of the hospital. Kind and generous.
- 1/5
There were stains on the wall shower floor bedspread curtains ! in . when you first walk in the rooms wreaked of tobacco smoke. Dirty wall . Dirty shower floor stains that I did not use it. I used the sink Basin to bathe. overall it was a horrible experience it was horrible . I paid for two rooms $170 s i n ce they did not have twin beds available for my son and I in any of their units I was ripped off
- 1/5
There were stains on the wall shower floor bedspread curtains ! in . when you first walk in the rooms wreaked of tobacco smoke. Dirty wall . Dirty shower floor stains that I did not use it. I used the sink Basin to bathe. overall it was a horrible experience it was horrible . I paid for two rooms $170 s i n ce they did not have twin beds available for my son and I in any of their units I was ripped off
- 1/5
I have never stayed anywhere as horrible as this motel....black mold in the entire bathroom....no lights....the room hasn't been cleaned at all....ill never stay herr again....this motel should be torn down😝😝😝
- 1/5
I have never stayed anywhere as horrible as this motel....black mold in the entire bathroom....no lights....the room hasn't been cleaned at all....ill never stay herr again....this motel should be torn down😝😝😝
- 1/5
My mistake I need close to Berkley to attend my cousin gradation dint sleep all night due this room is so dirty I have no words air condition not working rest room is broken
- 1/5
My mistake I need close to Berkley to attend my cousin gradation dint sleep all night due this room is so dirty I have no words air condition not working rest room is broken
- 1/5
Hotel says 24 hr check in available which is FALSE. Upon arrival, window was closed and had a sign that said “NO VACANCY” as well as a piece of paper with a phone number on it saying to call management in case of emergency. I called the number after ringing the bell for over 15 mins, and got no answer until the next day when the desk clerk called asking why I didn’t check in. Mind you the neighborhood isn’t the safest. Most definitely do not suggest staying here.
- 1/5
Hotel says 24 hr check in available which is FALSE. Upon arrival, window was closed and had a sign that said “NO VACANCY” as well as a piece of paper with a phone number on it saying to call management in case of emergency. I called the number after ringing the bell for over 15 mins, and got no answer until the next day when the desk clerk called asking why I didn’t check in. Mind you the neighborhood isn’t the safest. Most definitely do not suggest staying here.
- 4/5
Bathroom has black mold and lighting is poor. Excellent customer service and they were helpful with phone charger
- 4/5
Bathroom has black mold and lighting is poor. Excellent customer service and they were helpful with phone charger
- 1/5
Worst hotel ever
- 1/5
Worst hotel ever