Extended Stay of Charleston

Everything very dirty

Nothing Loud, disrespectful, nosey community. Open air drug deals. Coming outside for a cigarette upset the people selling drugs in the community. Loud dogs left unattended in hotel rooms

Good

The young man at the desk was very courteous and considerate.

This place was so dirty you will move night stand trash dirt stuck on the floor like for days. Kitchen stove was filthy. Thebroom stink like weed. I requested another room they gave it but same issue. I canceled but was not refunded my unstay night.i was not there for not even 15 minutes 😡

Stayed here for one night after a concert and had the smoothest and simplest experience! Was just what we were looking for. Definitely would stay here again.

This place was horrible, should not be open to public

Very good

Exceptional

dirty and bug on the floor ( dead bee)

The place was nasty, broken floors and dirty floor trim, walls were so dirty and the box springs were disgusting. I checked out as soon as I saw how nasty the place was.

Nothing Had to change rooms twice due to toilets issues, one wouldn’t flush and another flooded and then was handed a plunger to fix ourselves

Nothing Had to change rooms twice due to toilets issues, one wouldn’t flush and another flooded and then was handed a plunger to fix ourselves

the floors have not seen a mop in some time...a few minutes of walking around barefoot and my feet were filthy... the sink tap need attention and the toilet would flush if you held the handle... towels were limited and toilet paper was not there on a positive note, the rooms were large and comfortable the place was pretty quiet the laundry room was useful the pool needs to be open at this time of year

Loved it all of it

The room setup was pretty cool, it definitely could have used some TLC and a deep clean. The guy who checked me in was great.

Sink was fishy! Was not give wash cloth just 2 bath mats!

You can if desired Sink was fishy! Was not give wash cloth just 2 bath mats!

The entire room was filthy

Very dirty room

Don’t stay!! beds were nasty w stain on mattress,wouldn’t even sleep there we left to go elsewhere, table was sticky, furniture was torn,was cold in room trash outside in dumpster was overflowing, people hanging out yelling also looks like a junkyard with rundown cars do not book definitely looks better online felt like I was in a run down project

Nothing to be completely honest. Mold on the shower curtains, room key would NOT WORK 3 days straight, tried to accuse me of smoking & I only was there to sleep I work 10 hours then on top of that tried to charge me 250 & locked me out of my room! Even tried to keep all of my belongings in the room !

Nothing to be completely honest. Mold on the shower curtains, room key would NOT WORK 3 days straight, tried to accuse me of smoking & I only was there to sleep I work 10 hours then on top of that tried to charge me 250 & locked me out of my room! Even tried to keep all of my belongings in the room !

Did not feel safe, there was an issue of a used washcloth and soap opened in my room when I returned from being gone. I know I didn’t open it. Alarm went off at 2am outside for several minutes. I wouldn’t ever recommend anyone to stay here.

Paid upfront to book for week long vacation through Expedia. Arrived and was disturbed to find people living there, sketchy looking people hanging out in the parking lot. The place was filthy and run down. I can’t believe this place has not been condemned by the city. My Wife and I accepted a loss of 160+ dollars because of cancellation policy on Expedia to stay elsewhere.

Superb

The rooms were a good size. The beds were comfy. The room was not clean, the shower from the room above us was leaking water in the bathroom.

The room was not clean, the shower from the room above us was leaking water in the bathroom.

It’s not a place I would travel with my family but if you need a room with a kitchen at an affordable rate it works. Bring dishes and soap.

Very good

Horrible todo eso parece un basurero la picina verde

Avoid this place. The room smelled and we found the cause was food in the disposal. Freezer had melted food residue on bottom. The tub had not been cleaned and had dirt and hair in it. Surfaces in the kitchen were not wiped and table covered greasy smears. People were sitting in their cars in the parking lot after 10pm. Not a safe feeling. Fire alarm went off at 4am and again at 5am. Don't know the cause, never saw fire fighters, maintenance or management and were never told about it. We had booked two nights but left after first one. Worst stay in a hotel ever.

The room was disgusting and filthy. While we were there the roof in the bathroom was leaking. The floors were so disgusting it turned our feet and socks black. There were no pillow cases on the pillows and the walls were nasty. We heard constant partying and loud music.

Absolutely nothing Absolutely nothing we ended up not staying very poor quality rooms and very durty

Absolutely nothing we ended up not staying very poor quality rooms and very durty

The front office person was the only thing that was good The hotel was filthy, disgusting, this place shouldn't be on bookings com. The room smelled of marijuana. The hotel grounds felt very unsafe. You can tell this was a hotel that people lived at full-time. People were out smoking weed outside of the building. I would not suggest anyone stay here alone or with children. I had to check out the very next day because that is how scared I was

The front office person was the only thing that was good The hotel was filthy, disgusting, this place shouldn't be on bookings com. The room smelled of marijuana. The hotel grounds felt very unsafe. You can tell this was a hotel that people lived at full-time. People were out smoking weed outside of the building. I would not suggest anyone stay here alone or with children. I had to check out the very next day because that is how scared I was

The facility is in the middle of a very high crime area. I didn’t feel safe at all. The room was an upgrade because my original room had no A/C. The upgraded room reeked of smoke and marijuana. There was even reminence of some marijuana on the floor near the bathroom. The sheets were not clean so I slept on top of the bed with street clothes on. It was a very bad experience but I guess you get what you pay for. The price was reasonable a that’s why I had booked it. The room needs to be completely refreshed and deep cleaned.

Hair left in the bathrooms. The sheets on the king size bed were nasty and had not been changed. I have pictures. Cleaned the beds and bathrooms

Cleaned the beds and bathrooms

No hot water. Tub won’t drain while wash. Sink doesn’t drain while brushing teeth. Also no comforters just a sheet on the bed.

Yes shops near ac worked good but needs a deep cleaning

I did not stay here!!! The property was not at all what the pictures looked like on booking. I was traveling alone and did not feel safe. I had to find another place to stay. I did ask for a refund but still have not heard anything. I talked to the property and they said I needed to talk booking. This was a very bad experience and I will not use booking ever again!!!

I did not stay here!!! The property was not at all what the pictures looked like on booking. I was traveling alone and did not feel safe. I had to find another place to stay. I did ask for a refund but still have not heard anything. I talked to the property and they said I needed to talk booking. This was a very bad experience and I will not use booking ever again!!!

The room was filthy and the ceiling was peeling off. Staff was unresponsive and unavailable. The office was locked in the morning. No one could get in. We left and lost our money for the remaining night. DO NOT suggest anyone stay there

beat up furniture, property rundown

Very poor

The room was horrible. It was disgusting. I felt itchy. You do not give people that come from out of town the most disgusting room. They need new workers at the front desk.

The room was horrible. It was disgusting. I felt itchy. You do not give people that come from out of town the most disgusting room. They need new workers at the front desk.

Love the place just need some updates and cleaner rooms and linen. But no major problems we just cleaned got shower mats for the tubs and wiped down and moped. Staff is very friendly especially Jackie

Love the place just need some updates and cleaner rooms and linen. But no major problems we just cleaned got shower mats for the tubs and wiped down and moped. Staff is very friendly especially Jackie

I didn't like nothing about my stay Alot couldve been better like my room being cleaned before getting we had to sweep up the floor cause how dirty it been the ceiling peeling and falling on me while sleep the bed sets were dirty and haven't been cleaned I showed picture and still have pictures I asked front desk what can they do bout this and she lied and told me she'll send room service there to clean or give me a call and she'll move me I didn't get no call nor did a house keeper came to clean the room I need some of my money refunded back to me

I didn't like nothing about my stay Alot couldve been better like my room being cleaned before getting we had to sweep up the floor cause how dirty it been the ceiling peeling and falling on me while sleep the bed sets were dirty and haven't been cleaned I showed picture and still have pictures I asked front desk what can they do bout this and she lied and told me she'll send room service there to clean or give me a call and she'll move me I didn't get no call nor did a house keeper came to clean the room I need some of my money refunded back to me

Clean room staff was great

Clean room staff was great

My room was infested with bed bugs.

My room was infested with bed bugs.

The TV in the upstairs bedroom did not work properly. Maintenance came and tried to fix it. The heat did not work throughout the unit. The temperature was in the 40's, my children were cold. The king size bed downstairs had a huge body impression. This made sleeping very uncomfortable and caused intrusive thoughts.

Good

The railing and stairs going up to room was falling apart opened the door and it was stinky the chairs at table was dirty the curtains were dirty I walked right back out went to manager and said I’m not staying here I want my money back and left didn’t get my money back either Everything

Great stay

I didn't like anything. The first room we were given the plaster on the bathroom ceiling was falling down. We asked to be moved. We were then moved to another room and when we got there the door was open and the floor was wet. There was a small heater/blower on the table I'm assuming to absorb the water that seemed to be coming out of the air vent in the ceiling. There were double beds one had stained sheets and the other had someones hair all over the sheets. My husband and I bought sheets from Walmart and Lysol to be able to use the hair covered bed. The bathroom air vent above the toilet was missing and you could see into the ceiling. There were 2 TVs with no remotes. My husband had to go to the front desk to ask and he was really rude. He returned with the remotes to find neither worked for either TV. He returned to the front desk and asked for batteries and the front desk rep was again rude. We finally got the TV in the living room area working and had to move it to the bed area to watch in bed. The towels were gross and stained the refrigerator was dirty inside the bathtub was stained and disgusting. I did not shower in the room and I did not sit on the toilet seat.

The location was convenient. The entire place was disgusting. I took pictures as soon as I got in there. Absolutely disgusting. Moldly bathroom curtains and appliances. Moldy A/c units. Broken tables. Broken remotes. Dirty walls and floors (to the point we had to wear shoes to avoid our feet turning black) no pans or pots or anything of the sort. Toilet didn’t work on top floor. Coffee maker was disgusting, oven was disgusting. Poor breakfast. Dirty pool. Had people looking into my car and being suspicious. Looked nothing like what was on website. Absolutely disappointed. I had to deep clean just to convince myself to stay.

They didnt have breakfast, and guy was rude when we asked.

They didnt have breakfast, and guy was rude when we asked.

Unclean

Had bed bugs ..didnt stay thru the night,and they refused to give a refund ,have footage of the bed bug do not stay here

Had bed bugs ..didnt stay thru the night,and they refused to give a refund ,have footage of the bed bug do not stay here

Absolutely nothing I was afraid I would be immediately sick with something. I felt like I was in a Crack house! No exaggeration!! Very disappointing!!!! There is nothing to like about this establishment! Run for your life!! Definitely will never recommend! A whole CATFISH!

Staff were kind and

Staff were kind and

comfortable and spacious staff was friendly but a bit slow

comfortable and spacious staff was friendly but a bit slow

This place is NASTY!! There rooms are infested with roaches and BEDBUGS. Don't stay here!

This place is NASTY!! There rooms are infested with roaches and BEDBUGS. Don't stay here!

While I was checking in my wife witnessed 2 obvious drug deals happen. When going to the room a large man appeared out of nowhere as I was approaching my door. Didnt even respond to my hello. Just didnt feel safe, and kots a noise from people above. Left immediately..

While I was checking in my wife witnessed 2 obvious drug deals happen. When going to the room a large man appeared out of nowhere as I was approaching my door. Didnt even respond to my hello. Just didnt feel safe, and kots a noise from people above. Left immediately..

Worth it

Worth it

The room was bigger than expected Private Needs fixed walls counter tops very out dated needs small repairs

Well, they did not have the room I reserved, then they attempted to place us in a room filled with smoke and had no ADA, which was necessary. On their third try, they gave us a room that was already occupied, so we ended up leaving and staying at another place. I would like a refund since we never did get to stay there.

Well, they did not have the room I reserved, then they attempted to place us in a room filled with smoke and had no ADA, which was necessary. On their third try, they gave us a room that was already occupied, so we ended up leaving and staying at another place. I would like a refund since we never did get to stay there.

Nothing to cook with, but plastic utensils in lobby

Staff was nice and switched rooms for us which was slightly better, but still dirty.

Staff was nice and switched rooms for us which was slightly better, but still dirty.

Roach infested, they halfway clean the rooms, they don't mop the floors at all, they don't do room serve, and breakfast is never served on time

The mattress cover were not clean.

The mattress cover were not clean.

Bugs in room and worst breakfast

Nothing Pictures on booking.com are not what it looks like. Also BEDBUGS

The room smelled like marijuana and had not been properly cleaned. Breakfast was also unavailable because an employee did not come to work. I ended up checking out early and was denied a refund for the second night even though I advised the Hotel representative of the issues I was experiencing.

The room smelled like marijuana and had not been properly cleaned. Breakfast was also unavailable because an employee did not come to work. I ended up checking out early and was denied a refund for the second night even though I advised the Hotel representative of the issues I was experiencing.

The property was filthy, the rooms filthy, stains and damage everywhere. Please do not stay here

The property was filthy, the rooms filthy, stains and damage everywhere. Please do not stay here

Pictures from website either extremely outdated or purposely misleading. Very run down place, bare minimum effort by everyone who works there

Pictures from website either extremely outdated or purposely misleading. Very run down place, bare minimum effort by everyone who works there

The whole property is old and run down, so was the room. Had to wipe something off the floor, it was black! Shower and toilet were pink, fruit flies living in the sink, faucet dripping all night. Sheets were grey and had stains and holes. The breakfast was completely gone at 7.30am. Do not stay here!

The whole property is old and run down, so was the room. Had to wipe something off the floor, it was black! Shower and toilet were pink, fruit flies living in the sink, faucet dripping all night. Sheets were grey and had stains and holes. The breakfast was completely gone at 7.30am. Do not stay here!

Do not book hear unless you want stay in an extremely unclean roach infested place. This place is extremely dirty, they obviously don't clean after eating visit. They clearly have a roach infestation because there are plenty of baby roaches. Which is they have. A roach infestation I wouldn't be surprised if they also had bed bugs. I walked into my first room and was disgusted and then walked into the second room they gave and it was just as bad but by that time my skin was already crawling. Don't waste your money here. There are other hotels who are cheap but at least clean a little bit. They also REFUSED to grant me a refund bc THEY don't keep up with THEIR property. Disgusting places and disgusting owners.

Do not book hear unless you want stay in an extremely unclean roach infested place. This place is extremely dirty, they obviously don't clean after eating visit. They clearly have a roach infestation because there are plenty of baby roaches. Which is they have. A roach infestation I wouldn't be surprised if they also had bed bugs. I walked into my first room and was disgusted and then walked into the second room they gave and it was just as bad but by that time my skin was already crawling. Don't waste your money here. There are other hotels who are cheap but at least clean a little bit. They also REFUSED to grant me a refund bc THEY don't keep up with THEIR property. Disgusting places and disgusting owners.

DO NOT BOOK THIS HOTEL!! THE PHOTOS ARE NOTHING LIKE THE LISTING AND IT SMELLED LIKE CIGARETTES AND MARIJUANA WHEN WE WALKED INTO OUR ROOM AFTER BEING TOLD WE WOULD BE CHARGED A $350 FINE FOR SMOKING. THE SMOKE DETECTOR WIRES WERE HANGING OUT OF THE CEILING AND THE BED WAS VISIBLY DIRTY. THERE WAS A /C UNIT T HAT WAS BOARDED WITH PLYWOOD IN THE WINDOW. KITCHEN WAS NOT CLEANED FROM THE STAY BEFORE OURS THERE WAS FINGER PRINTS AND FOOD CRUMBS EVERYWHERE!!! THIS PLACE IS THE WORST I'VE EVER WALKED INTO! WE LOST ALL OF OUR MONEY FOR THE WEEK STAY AND CHECKED OUT WITHIN 1.5 HRS OF CHECKING IN AFTER LOOKING AROUND THE ENTIRE PLACE AND DECIDING WE ABSOLUTELY WERE NOT STAYING THERE. EXPEDIA REFUSED TO HELP US GET OUR MONEY BACK AND I HAVE PHOTOS OF EVERYTHING.

DO NOT BOOK THIS HOTEL!! THE PHOTOS ARE NOTHING LIKE THE LISTING AND IT SMELLED LIKE CIGARETTES AND MARIJUANA WHEN WE WALKED INTO OUR ROOM AFTER BEING TOLD WE WOULD BE CHARGED A $350 FINE FOR SMOKING. THE SMOKE DETECTOR WIRES WERE HANGING OUT OF THE CEILING AND THE BED WAS VISIBLY DIRTY. THERE WAS A /C UNIT T HAT WAS BOARDED WITH PLYWOOD IN THE WINDOW. KITCHEN WAS NOT CLEANED FROM THE STAY BEFORE OURS THERE WAS FINGER PRINTS AND FOOD CRUMBS EVERYWHERE!!! THIS PLACE IS THE WORST I'VE EVER WALKED INTO! WE LOST ALL OF OUR MONEY FOR THE WEEK STAY AND CHECKED OUT WITHIN 1.5 HRS OF CHECKING IN AFTER LOOKING AROUND THE ENTIRE PLACE AND DECIDING WE ABSOLUTELY WERE NOT STAYING THERE. EXPEDIA REFUSED TO HELP US GET OUR MONEY BACK AND I HAVE PHOTOS OF EVERYTHING.

The hotel was disgusting. We arrived late at night so we had to stay there for one night. We contacted hotels.com that night and told them we needed to cancel our next two nights. They then proceeded to not refund the next two nights that we canceled. Extremely disappointed and will not be using hotels.com again.

The hotel was disgusting. We arrived late at night so we had to stay there for one night. We contacted hotels.com that night and told them we needed to cancel our next two nights. They then proceeded to not refund the next two nights that we canceled. Extremely disappointed and will not be using hotels.com again.

The room was very dirty, most ppl were friendly except one lady who i believed ran the place

The room was very dirty, most ppl were friendly except one lady who i believed ran the place

We left within a half hour, the AC didn’t work, there were roaches, and the facility was filthy. They had a sign up stating that you had to pay a premium if you live nearby, indicating there is illegal activity like drug usage or prostitution happening on site.

We left within a half hour, the AC didn’t work, there were roaches, and the facility was filthy. They had a sign up stating that you had to pay a premium if you live nearby, indicating there is illegal activity like drug usage or prostitution happening on site.

Didn't use internet, had trouble with the tv, ac Didn't work properly and we had to keep the fan running , it was humid and now I'm getting sinusitis from the dust and fan .

Didn't use internet, had trouble with the tv, ac Didn't work properly and we had to keep the fan running , it was humid and now I'm getting sinusitis from the dust and fan .

When I get there I found a roaches and the condition of the room is very bad. I want my refund for this hotel

When I get there I found a roaches and the condition of the room is very bad. I want my refund for this hotel

I think the only thing I enjoyed about this place is that it was somewhere to sleep for the night. Other than that it was a terrible stay. I called the front desk to confirm that they don’t just give out random people our room numbers and he said no. But in fact 30 minutes later I was in danger because someone now knew where I was and it was very scary. I trusted that they wouldn’t give out that information and they failed me. Didn’t try to do anything about making it right or me to feel safe for the night he was very mean and made it seem like it was my fault. They came up and told me if this person comes again and causes a disturbance that they would have to vacate me for the night. When it wasn’t my fault from the beginning

I think the only thing I enjoyed about this place is that it was somewhere to sleep for the night. Other than that it was a terrible stay. I called the front desk to confirm that they don’t just give out random people our room numbers and he said no. But in fact 30 minutes later I was in danger because someone now knew where I was and it was very scary. I trusted that they wouldn’t give out that information and they failed me. Didn’t try to do anything about making it right or me to feel safe for the night he was very mean and made it seem like it was my fault. They came up and told me if this person comes again and causes a disturbance that they would have to vacate me for the night. When it wasn’t my fault from the beginning

Do not stay here. The rooms are dirty and we found human hair on the beds.

Do not stay here. The rooms are dirty and we found human hair on the beds.

I would not recommend this stay for anyone

I would not recommend this stay for anyone

Enjoyed stay. The bed was awesome. Need mattress at my house. What’s the name of mattress?

Enjoyed stay. The bed was awesome. Need mattress at my house. What’s the name of mattress?

We had to beg for basic necessities like towels and toilet paper. The TV did not work the whole stay, after several calls to desk, was told someone would come to check it out and never did. Definitely will never stay in anything Hawthorne or Wyndham again.

We had to beg for basic necessities like towels and toilet paper. The TV did not work the whole stay, after several calls to desk, was told someone would come to check it out and never did. Definitely will never stay in anything Hawthorne or Wyndham again.

This property is filthy. Dead bugs, hair and dirt everywhere. Run down and not at all as advertised. Staff is not helpful. There is a very very low standard of care at this property. Weekly/monthly tenants. Cops were called due to a fight while I was there. Broken TV and could see outside around my door to my room. It was awful. Towels had blue lines running through like cleaning rags. Felt unsafe. Charging over 100 a night! Couldn’t believe Expedia is renting rooms at this property at that rate.

This property is filthy. Dead bugs, hair and dirt everywhere. Run down and not at all as advertised. Staff is not helpful. There is a very very low standard of care at this property. Weekly/monthly tenants. Cops were called due to a fight while I was there. Broken TV and could see outside around my door to my room. It was awful. Towels had blue lines running through like cleaning rags. Felt unsafe. Charging over 100 a night! Couldn’t believe Expedia is renting rooms at this property at that rate.

Room had a pull out couch that was extremely filthy stains all over. When I opened the bed the mattress had red stains as well as other stains all over it. The kitchen was missing pieces of the floor, no trash bags or even garbage can. Sink was filthy.

Room had a pull out couch that was extremely filthy stains all over. When I opened the bed the mattress had red stains as well as other stains all over it. The kitchen was missing pieces of the floor, no trash bags or even garbage can. Sink was filthy.

Nice place

Nice place

Pool was not operational

Pool was not operational

What a dump an very dangerous…not accommodating …bed bugs …hotel hell

What a dump an very dangerous…not accommodating …bed bugs …hotel hell

Roach infested didn't have time to take pictures I wanted to get out of the room. I have small children and no one should ever go through that. Property manager called us liars but I know what I saw. I hope they get shut down this place is a scam and hotels.com didn't even help.

Roach infested didn't have time to take pictures I wanted to get out of the room. I have small children and no one should ever go through that. Property manager called us liars but I know what I saw. I hope they get shut down this place is a scam and hotels.com didn't even help.

Management and staff are rude and this place looks nothing like the pictures

Management and staff are rude and this place looks nothing like the pictures

First, they charged me more than what Hotels.com said I would be charged. Then, when we opened the couch bed, there were no sheets on it or in any of the closets. When I went to put one the the sheets from my bed on it, I noticed mouse poop on it. I called the main office and they moved us to the penthouse. The penthouse looked like it hadn't been cleaned in a while. The next afternoon I tried taking a shower in the downstairs bathroom and there was no hot water. I called the main office and they said they would send someone up, they never did. And the cherry on top was that the pool was unusable. It was very very green, which when you have kids, its a big deal.

First, they charged me more than what Hotels.com said I would be charged. Then, when we opened the couch bed, there were no sheets on it or in any of the closets. When I went to put one the the sheets from my bed on it, I noticed mouse poop on it. I called the main office and they moved us to the penthouse. The penthouse looked like it hadn't been cleaned in a while. The next afternoon I tried taking a shower in the downstairs bathroom and there was no hot water. I called the main office and they said they would send someone up, they never did. And the cherry on top was that the pool was unusable. It was very very green, which when you have kids, its a big deal.

This place is a dump

This place is a dump

It was so filthy and honestly disgusting, we immediately left! There was hair all over the bathroom floor and in the towels folded up for use, a toothpick on the toilet paper holder, dead bugs on the window seal and floors. It is not a place I would ever give another chance! It was awful and the property is now refusing refund! For reasons above a refund should be given no matter the booking. I booked expecting to have a clean room to stay in and that was not the case. I will provide pictures of everything stated.

It was so filthy and honestly disgusting, we immediately left! There was hair all over the bathroom floor and in the towels folded up for use, a toothpick on the toilet paper holder, dead bugs on the window seal and floors. It is not a place I would ever give another chance! It was awful and the property is now refusing refund! For reasons above a refund should be given no matter the booking. I booked expecting to have a clean room to stay in and that was not the case. I will provide pictures of everything stated.

We were highly disappointed with our stay here. From the moment we stepped in the room, we were greeted with gnats and other bugs. Some of the walls and doorframes were cracked and all the cabinet and drawers were left open. The condition of the room left a lot to be desired especially when compared to the pictures on the website. We expected a lot more especially for the price.

We were highly disappointed with our stay here. From the moment we stepped in the room, we were greeted with gnats and other bugs. Some of the walls and doorframes were cracked and all the cabinet and drawers were left open. The condition of the room left a lot to be desired especially when compared to the pictures on the website. We expected a lot more especially for the price.

Cleanliness is worst. I will not recommend for family & kids

Cleanliness is worst. I will not recommend for family & kids

Overpriced

Overpriced

It was absolutely filthy

It was absolutely filthy

The hotel was not just dirty it was filthy and unsafe. Blood spots on mirror, exposed wiring, sticky floors , rusted metal door stoppers, reeked of cigarette smoke , brown towels , bedding had red and pink and brown stains.

The hotel was not just dirty it was filthy and unsafe. Blood spots on mirror, exposed wiring, sticky floors , rusted metal door stoppers, reeked of cigarette smoke , brown towels , bedding had red and pink and brown stains.

Very clean and nice. Breakfast was ok waffles were good but the eggs were dry and the potatoes were raw. But my stay we were very pleàsed.

Very clean and nice. Breakfast was ok waffles were good but the eggs were dry and the potatoes were raw. But my stay we were very pleàsed.

The room was not up to date. The sheets were dirty. The floors were dirty and it wasn’t properly sanitary.

The room was not up to date. The sheets were dirty. The floors were dirty and it wasn’t properly sanitary.

No

No

Wonderful

Wonderful

There's bed bugs in almost every motel in Charleston

There's bed bugs in almost every motel in Charleston

Property is terrible, nasty!!!! The pool is not cleaned as well. Everything they said they had as far as cooking utensils, rags, towels, nothing works blow dryer weren’t working as well it was just terrible!! I’ve stayed here a few years ago, and it amazed me how much it has went down hill! If you are taking your family to this location just be prepared to bring your own cleaning supplies dishes etc you would rather put up a tent in the backyard than stay here!!!

Property is terrible, nasty!!!! The pool is not cleaned as well. Everything they said they had as far as cooking utensils, rags, towels, nothing works blow dryer weren’t working as well it was just terrible!! I’ve stayed here a few years ago, and it amazed me how much it has went down hill! If you are taking your family to this location just be prepared to bring your own cleaning supplies dishes etc you would rather put up a tent in the backyard than stay here!!!

I would never go back

I would never go back

Horrible

Horrible

This was VERY disappointing in several areas. The room was NOT cleaned properly. My 10 year old daughter found a dildo in the bathroom. There were moist hand prints on the headboard of the loft bed. And the Master Bedroom was missing a garbage can. After my wife cleaned the room(we checked in late at night and the children were sleepy) all they offered was a 2o% discount and a late check out at 1p w/o charge. I felt insulted and disrespected. To further add insult to injury, the father of the owner repeatedly interrupted my conversation with the manager, rudely over-speaking in Hindi, completely disregarding my presence. While the accommodations fit out needs, the service DID NOT. This experience was nothing short of extremely disappointing. Also, it's been a week and I still have not received the discount.

This was VERY disappointing in several areas. The room was NOT cleaned properly. My 10 year old daughter found a dildo in the bathroom. There were moist hand prints on the headboard of the loft bed. And the Master Bedroom was missing a garbage can. After my wife cleaned the room(we checked in late at night and the children were sleepy) all they offered was a 2o% discount and a late check out at 1p w/o charge. I felt insulted and disrespected. To further add insult to injury, the father of the owner repeatedly interrupted my conversation with the manager, rudely over-speaking in Hindi, completely disregarding my presence. While the accommodations fit out needs, the service DID NOT. This experience was nothing short of extremely disappointing. Also, it's been a week and I still have not received the discount.

Mold Blood on on mirror Mosquitoes in the room At the very least the ac was ice cold

Mold Blood on on mirror Mosquitoes in the room At the very least the ac was ice cold

The room was dirty and smelled. You can tell the floors wasn't clean. It was very cold and the bedding was very thin. Everything was very dirty.

The room was dirty and smelled. You can tell the floors wasn't clean. It was very cold and the bedding was very thin. Everything was very dirty.

The room was supposedly newly renovated according to the gentleman that checked us in. We were the first to stay in it. However, it wasn’t all that nice. The lighting was terrible. The shower never got warm. Only the sinks had hot water. The knob on the shower would come off. It was a rather small room as well so close corners trying get around the side of the double beds. A plus was the bed slept well and it was decently clean.

The room was supposedly newly renovated according to the gentleman that checked us in. We were the first to stay in it. However, it wasn’t all that nice. The lighting was terrible. The shower never got warm. Only the sinks had hot water. The knob on the shower would come off. It was a rather small room as well so close corners trying get around the side of the double beds. A plus was the bed slept well and it was decently clean.

Comfortable

Comfortable

Room smells like cigarettes and there was flies in the bathroom, poor maintenance of the furniture

Room smells like cigarettes and there was flies in the bathroom, poor maintenance of the furniture

This place is a nightmare, do not stay here under any circumstances. Super sketchy, room was not cleaned

This place is a nightmare, do not stay here under any circumstances. Super sketchy, room was not cleaned

It was horrible Tv didn’t work upstairs, shower upstairs was broke

It was horrible Tv didn’t work upstairs, shower upstairs was broke

Staff was nice. First room - ceiling falling down, floor coming up , foul smell and broken TV. Second room wasn’t in as bad disrepair but still dirty , dirty sheets as well. Steps rotting on the outside of room. Bed was comfortable.

Staff was nice. First room - ceiling falling down, floor coming up , foul smell and broken TV. Second room wasn’t in as bad disrepair but still dirty , dirty sheets as well. Steps rotting on the outside of room. Bed was comfortable.

After viewing our room and realizing it hadn’t appeared to have been cleaned anytime recently, there were insects, the ceiling had missing plaster, the thermostat didn’t work, the fire alarm was chirping, the carpets were black with dirt, and our security lock on the door was broke, my daughters and I returned our key and left. We were only able to find 1 room available in town. It was twice what we anticipated but had no choice but to pay it. We were 8 hrs away with a conference we ended up being late for. It was not the beginning of our girls trip we expected and are requesting a refund.

After viewing our room and realizing it hadn’t appeared to have been cleaned anytime recently, there were insects, the ceiling had missing plaster, the thermostat didn’t work, the fire alarm was chirping, the carpets were black with dirt, and our security lock on the door was broke, my daughters and I returned our key and left. We were only able to find 1 room available in town. It was twice what we anticipated but had no choice but to pay it. We were 8 hrs away with a conference we ended up being late for. It was not the beginning of our girls trip we expected and are requesting a refund.

Don't stay here as it is terrible I I went to the lobby three times stating we had only two hand towel and wash clothes, no trash bags or trash cans. First time I was told they would send soneone over, a day later nothing. Stopped again, clerk was smoking he ran in but never came to the desk. Third time, clerk stated you have to bring used towels to desk to receive clean ones. That also included any kitchen items which to be pre arranged. Do not stay here. Expedia photos are a fake representation of what your stay will be like.. There prior communication or follow after we checked in

Don't stay here as it is terrible I I went to the lobby three times stating we had only two hand towel and wash clothes, no trash bags or trash cans. First time I was told they would send soneone over, a day later nothing. Stopped again, clerk was smoking he ran in but never came to the desk. Third time, clerk stated you have to bring used towels to desk to receive clean ones. That also included any kitchen items which to be pre arranged. Do not stay here. Expedia photos are a fake representation of what your stay will be like.. There prior communication or follow after we checked in

Non-smoking room smelled of smoke and urine. Shoes sticking to the floor. Broken items throughout the room.

Non-smoking room smelled of smoke and urine. Shoes sticking to the floor. Broken items throughout the room.

The most disgusting and disturbing place

The most disgusting and disturbing place

Expedia, you should take this property off your list, it's ruining your reputation. Wyndham should be ashamed of themselves for posting the pictures on the website, it looks nothing like those pictures. It's a disgusting dump with bugs, dirty bedding, and falling apart facilities.

Expedia, you should take this property off your list, it's ruining your reputation. Wyndham should be ashamed of themselves for posting the pictures on the website, it looks nothing like those pictures. It's a disgusting dump with bugs, dirty bedding, and falling apart facilities.

The pictures for this property are very deceiving. The hotel was not at all what I expected. Junk was in the way of the stairs. Room had no clean towels and smelled of marijuana. No ice bucket was available. We were given ice in a plastic bag. The towels that we were given were dingy and thin. The property was very low class and sketchy. I will NEVER stay here again!

The pictures for this property are very deceiving. The hotel was not at all what I expected. Junk was in the way of the stairs. Room had no clean towels and smelled of marijuana. No ice bucket was available. We were given ice in a plastic bag. The towels that we were given were dingy and thin. The property was very low class and sketchy. I will NEVER stay here again!

Friendly staff

Friendly staff

-This property is located in a dark back alley area with broken down cars with flat tires along the main driveway. -There was wood rot and damage to the wood stairs, which felt very unsafe. -The guest room smelled musty and there were bugs in the bedroom area. Went back to the desk to cancel our stay and moved to another hotel 30 minutes away. While trying to get a refund from our Travelocity booked room the manager was rude and would not honor the request from Travelocity to refund the room rate. Travelocity was writing with us to offer a complete refund, only with the approval from the property. The manager was belittling the customer service agent on the phone and told her to do her job and not call back to her hotel.

-This property is located in a dark back alley area with broken down cars with flat tires along the main driveway. -There was wood rot and damage to the wood stairs, which felt very unsafe. -The guest room smelled musty and there were bugs in the bedroom area. Went back to the desk to cancel our stay and moved to another hotel 30 minutes away. While trying to get a refund from our Travelocity booked room the manager was rude and would not honor the request from Travelocity to refund the room rate. Travelocity was writing with us to offer a complete refund, only with the approval from the property. The manager was belittling the customer service agent on the phone and told her to do her job and not call back to her hotel.

Terrible experience. Room was dirty and not all the lights worked. Bathroom fan didn’t work and the tub barely drained.

Terrible experience. Room was dirty and not all the lights worked. Bathroom fan didn’t work and the tub barely drained.

It was horrible, the hotel was filthy.They promised a kitchen.There was a kitchen, but nothing in it.No pots.Pans utensils not even a roll of paper towels. The floors were filthy. The pillows look like something you buy out of the good will, completely worn out and they smelled like sweaty head.

It was horrible, the hotel was filthy.They promised a kitchen.There was a kitchen, but nothing in it.No pots.Pans utensils not even a roll of paper towels. The floors were filthy. The pillows look like something you buy out of the good will, completely worn out and they smelled like sweaty head.

Will not recommend.

Will not recommend.

The pictures do not portray this hotel in it's true light. It was very run down and dirty. We got there and the sheets were disgusting. We had to wear shoes the entire time inside because the floors were so bad. The shower wasn't draining and we couldn't figure out why. Turns out the drain was full of trash and hair. There was a dirty sock in the kitchen drawer. Nothing about this stay made us feel comfortable.

The pictures do not portray this hotel in it's true light. It was very run down and dirty. We got there and the sheets were disgusting. We had to wear shoes the entire time inside because the floors were so bad. The shower wasn't draining and we couldn't figure out why. Turns out the drain was full of trash and hair. There was a dirty sock in the kitchen drawer. Nothing about this stay made us feel comfortable.

unsanitary conditions in the bathroom. It is heavily soiled with shoe mud tracks, leaves, and other debris. This is the most deplorable experience I have ever had at a Wyndham property. The bathroom also emits an unpleasant odor. I intend to share my experience on social media platforms.

unsanitary conditions in the bathroom. It is heavily soiled with shoe mud tracks, leaves, and other debris. This is the most deplorable experience I have ever had at a Wyndham property. The bathroom also emits an unpleasant odor. I intend to share my experience on social media platforms.

This was hands down the worst hotel experience I have ever had. I made the mistake of not reading the reviews until after I submitted the reservation. I was surprised, that I was unable to find one good review. When we arrived at the hotel we were hoping that perhaps we would be able to have a half way decent experience, we were wrong. The room smelled of cigarettes, there was plywood covering one of the windows, a dirty towel was on the kitchen table along with a half burned air freshener tree (for cars), there were no sheets just pillows on the bed upstairs, the bed downstairs had black spots all over and a large red stain on the covers. Attempted to get a refund and the front desk leaned heavily on the no refund policy of the booking. No refunds when the rooms are clearly inhabitable. This is the first time I’ve ever seen a line of people waiting to checkout immediately after checking in. I spoke to no less than 3 other families who were too disgusted to stay overnight.

This was hands down the worst hotel experience I have ever had. I made the mistake of not reading the reviews until after I submitted the reservation. I was surprised, that I was unable to find one good review. When we arrived at the hotel we were hoping that perhaps we would be able to have a half way decent experience, we were wrong. The room smelled of cigarettes, there was plywood covering one of the windows, a dirty towel was on the kitchen table along with a half burned air freshener tree (for cars), there were no sheets just pillows on the bed upstairs, the bed downstairs had black spots all over and a large red stain on the covers. Attempted to get a refund and the front desk leaned heavily on the no refund policy of the booking. No refunds when the rooms are clearly inhabitable. This is the first time I’ve ever seen a line of people waiting to checkout immediately after checking in. I spoke to no less than 3 other families who were too disgusted to stay overnight.

The room smelled of smoke, although it is a smoke free facility. The electrical outlet was missing the cover. A couple of stains on the sheets. Next to the interstate. Bathtub had a big gouge in it. The curtain was pinned to the wall.

The room smelled of smoke, although it is a smoke free facility. The electrical outlet was missing the cover. A couple of stains on the sheets. Next to the interstate. Bathtub had a big gouge in it. The curtain was pinned to the wall.

They do not offer 1pm late check out options only the 12, there were holes in the sheets the floor was dirty there wasn’t even a trash can in the room. The tv didn’t work either, only stay here if you have low cleaning standards. Its definitely not worth the price.

They do not offer 1pm late check out options only the 12, there were holes in the sheets the floor was dirty there wasn’t even a trash can in the room. The tv didn’t work either, only stay here if you have low cleaning standards. Its definitely not worth the price.

Entire room was dirty and the floors were sticky.There was dog hair in the beds and stains on covers.The smell of the entire room was moldy,smoky,and old with no scent of cleaners to have ever been used recently for restoration.Property looked as if it hadn't been cleaned in a week.Dust hanging from the ceiling fans.Fridge had old food residue left behind.Curtains were hanging from the rods.Couldn't even spend the night and was glad to recieve a refund back.

Entire room was dirty and the floors were sticky.There was dog hair in the beds and stains on covers.The smell of the entire room was moldy,smoky,and old with no scent of cleaners to have ever been used recently for restoration.Property looked as if it hadn't been cleaned in a week.Dust hanging from the ceiling fans.Fridge had old food residue left behind.Curtains were hanging from the rods.Couldn't even spend the night and was glad to recieve a refund back.

Their breakfast was a scam . The lobby is not clean , dog pop is everywhere between the building. The room is not clean and smelled. Not plate or cookware in the kitchenette. Horrible place

Their breakfast was a scam . The lobby is not clean , dog pop is everywhere between the building. The room is not clean and smelled. Not plate or cookware in the kitchenette. Horrible place

I would give it a zero if I could it's nasty has mice and roaches nasty

I would give it a zero if I could it's nasty has mice and roaches nasty

WIFI needs upgrade to better bandwidth, and even the TV reception was bad, channels were limited and not anymore up to what the industry standard, as was the WIFI. Otherwise the suite was nice, good bed/mattress.

WIFI needs upgrade to better bandwidth, and even the TV reception was bad, channels were limited and not anymore up to what the industry standard, as was the WIFI. Otherwise the suite was nice, good bed/mattress.

The staff was friendly, the women there are as pretty as they are sweet. Will stay again on my next visit to town

The staff was friendly, the women there are as pretty as they are sweet. Will stay again on my next visit to town

Was so difficult finding the room. Felt a bit isolated to the back. First thing I saw was roach on the dining table onto the dining room chair. Room smell like smoke. Almost like it was embedded in the room. Checked in and out in about 30 mins.

Was so difficult finding the room. Felt a bit isolated to the back. First thing I saw was roach on the dining table onto the dining room chair. Room smell like smoke. Almost like it was embedded in the room. Checked in and out in about 30 mins.

I was robbed

I was robbed

The bed

The bed

Do not stay here! Big on the bed, barely any food at breakfast, holes in the bathroom, sketchy area,

coffee pot did not work - told them twice room dirty, TV tables and kitchen sink need to be cleaned. went to store for Lysol wipes and spray could use a paint job 1 set of towels for 2 people! went for more and was told only one set per room and have to wait for housekeeping at 10am. they had none in the back. would not recommend and will not go back

Property was extremely old and undermaintained. The room had water stains in the ceiling and the “doors” for the closet area were hanging with no bottom latch so they swung freely. It smelled awful in the room. The staff was nice but the room was absolutely not somewhere I would want to stay.

The smell of smoke and the air freshener up to try and cover it up was very strong when you first walk in the room

Bad services

They put us in a very dirty unit. Couch and floor were like they had never been cleaned. Pipe in bathroom was leaking water. And there were roaches coming out of kitchen and stove. We drove almost four hours to get there. So we managed to sleep for one night but decided to find another place. They said they couldn’t refund our money because we had booked with Expedia. They even had trash sitting in front of the unit when we got there. And they said they were on their way to get it after I said something. I lost three nights. So yes, they were terrible

The room was dirty when we arrived with old food on the floor and dry eggs on the wall. There was someone sitting outside on the steps eating seafood and throwing the remnants on the step. We had to carefully walk to avoid stepping in his food scraps. Room reasonably priced but we won’t be returning. Just not worth the trouble.

Please heed the reviews when considering this property. It's location is convenient for airport travelers but does not offer an airport shuttle. The pictures online are not an accurate representation of the current state of the property. Non-smoking room that smelled of smoke, many items in the room needed repair (ex: nail strips protruding through carpet on stairs, kitchen table broken and very unstable, plaster missing on ceiling), suite not clean (ex: floors dirty, carpet needed vacuuming, dirty washcloth still hanging in shower from previous guest, food residue on night stand, hair on door in bathroom and on room phone, stains on sheets and pillows). Looks like it was once a nice property that has fallen into disrepair.

🙏

A pun arriving I called the hotel to let them know that we were running behind because the interstate was jam-packed due to a car accident once we arrived and got checked in that took unnecessarily 45 minutes once we got to the room I realized this is not the room that I booked not to mention I'm not sure if anybody had stayed in that one room because when I tell you the thickness in the dust collected on the furniture the sheets were dirty so I had to sleep on towels the tub was black literally black I couldn't even take a bath my whole stay I called the front desk right after somebody literally use a key one of the little key cards and walk right into my room excuse me not right into my room they were able to open the door however that jam stop at the top that little silver thing that you close onto the door so it can catch the door that's the only way and the reason why the door didn't open all the way and we hear a man in a accent say oh I'm sorry I'm sorry and close the door I stood there in total shock I looked outside the people there's no people it's all pitch black let's get back to the state of the room so dirty the stove the refrigerator was so dirty no one ever walked in there and cleaned it and come to find out I don't even think this property has a dedicated housekeeping when I called after looking at this mess not to mention I didn't even get the room that I booked. I called the front desk asked for the manager and they told me that the manager will not be in t

DO NOT COME HERE!! IT WAS ABSOLUTELY DISGUSTING!!!!! There was dead roaches all over my room, the bathtub look like it hadn’t been cleaned in YEARS, the floor was so dirty that my kids feet were black and dirty 10 minutes fresh out the shower so we had to keep socks on to keep our feet clean from the floor. The towels had so many old hairs on it, I had no idea if they had even washed the towels or not. The room DOES NOT MATCH THE PICTURES AT ALL!!!! Total catfish hotel. They got a decent kitchen but no dishes or silverware, nothing included.

Terrible, noisy, dirty, its listed as a hotel but it was definitely not a hotel. It was more like crappy stuido apartments with rotting walls and a roach problem. I had to ask for new bedding because the sheets were dirty (not just dingy from age as the front desk suggested but actual crumbs and dirt) and the blanket had hard white stains on it. Then i had to make my own bed with the linens i was given. Breakfast was terrible and they didn't even have salt and pepper for the terribly bland eggs.

The photos on the website must be photoshopped. The hotel is in a motel setting. The property has cars parked in the lot that do not have plates on them, that have flat tires, and some have car covers. This property looks like it is designed for department of social services placement for long term stay for people who don’t have a place to live. This looks more like a low income expressed stay motel rather than a hotel. People had BBQ grills outside of their units, people were walking around with laundry baskets. Upon entry to my room on the third floor the outside steps had chicken bones on them. The bathrooms toilets were not properly cleaned. The towels may have been clean but had many stains on them. The hotel offers free breakfast during your stay. In the check in area behind the desk next to the printer there was dirty dishes, plates, silverware, pots and pans that needed to be washed just sitting in the check in area next to the printer. I arrived there at 10pm if those dishes were from breakfast what were they doing sitting in the office? Very unsanitary. I traveled 13 hours by car to SC to arrive to a place like this. Long story short, my family and i did not even stay! We couldn’t! Best part of the hotel was the property manager Krystal. She is very professional, she was very accommodating, and super understanding of my feelings of the property and the room. She tried her best to accommodate us even let us see a different room! I rate the staff a 10! property, 0.

The bathroom smelled like urine and floors were very dirty. The TV remote was not working. There was no breakfast in the morning service.

The room was great but the facility outside was old with wear and tear, the dining small and barely nothing to eat. The breakfast without eggs and not cereal. They also charged me twice and is been over 2 weeks and not refund yet.

Property could definitely use some updates and to actually be cleaned

Lugar deteriorado y sucio, deberian cerrar

Book for the kitchen & it was not stocked, room smelled latch broken off the door, unfinished plaster ,, Altho it was clean, & beds commfy, we booked 5 nights & stayed only 2. Would not return.

Positive- the fridge kept things cold. Sorry- but keep driving you will thank me.

This hotel is rundown and is infested with roaches, I did not stay at this hotel. I had to book another hotel very dissatisfied requesting a refund..

Don’t stay here , the pictures are misleading

Room was dirty the showed me several rooms all of wich were equally as dirty we went to Walmart and spent $150 on cleaning supplies and cleaned the whole house top to bottom had to buy our own sheets and towels as well

Room could have been cleaned better , looked ild

I was offered two rooms on the lower level because I kept reporting issues with the quality issues with furniture, lighting switches, and cleanliness. Then I was offered to stay in the Penn House and was mortified to see roaches and creepy crawly insects in my tub. There were stains in the living room furniture. Remote control for TV in the living room didn’t work. The bed upstairs in the loft was draped with torn blankets. All of this was disappointing because aesthetically it property units all have potential. I liked the fireplace and private porch feature. Management must enforce stricter cleanliness policy. If I hadn’t have cleaned my unit I could have had an allergic attach which would have put me in the hospital!

Didn't like being called" you people " Didn't like going under a nasty stairway, cats in the doorway and Mexicans hanging outside in front of the room and then I had to park away from the room because they had all the parking spots where I was put. I was charged $100.00 dollars for what they called deposit for any repairs or smoking in the room. I don't smoke and I wasn't there to party so I would appreciate my money back. That website is a sham and it need to look like what you are actually paying for and I will never ever use it again. You have a wonderful day.

The room was halfway decent, but the bathroom was frighteningly dirty and the fitted sheet on the bed had stains all over it. There were people right outside playing basketball at 11 PM and when I looked outside, I thought I saw a drug deal go down. I just packed up my stuff and left and drove three hours home in the middle of the night. That was preferable to staying on that property.

This property is not represented well online at all. The main entrance, front desk, condition of entry ways and the rooms are terrible. Smelled of smoke and marijuana, dirty breezeways and rooms. I did not stay and should not have even stepped past the front desk. I would never again entertain this brand of hotel based on this 30 minute experience.

The hotel and room was just filthy. Nothing like the pictures online. The towels were dirty and balled up not even folded. The sheets were dirty with brown stains. The shower curtains were filthy along with paint stains on the window curtains. The glass coset door was falling off the hinges witch was a hazard to my small children. On top of that the property just felt unsafe. People just smoking with their doors open. I will never stay here again. It was more like apartments because most of the guests clearly lived there.

There were pets around the hotel. I notice dog excrements and yellow spots along the pavement. After I call and complained three times, The staff finally come. The staff offered to put us in another room but it was much smaller. The staff told me I can get a refund within 30 minutes of check in but we have to get it from Hotels.com. The virtues agent in Hotels.com was not responsive and it kept asking to search for the booking. I can’t go to another hotel without paying for a much higher price so I clean the room myself. Plus, it was way over 30 minutes when I waited for the staff to come. The next day, the hotel did replace the microwave oven and clean the room, but we only have two nights there.