Hyatt Place Atlanta / Norcross / Peachtree

Great stay, great location. Best hotel breakfast I’ve had. I would stay there again!

Muy bieno

Debería ser gratis el estacionamiento y no tener que pagar 12-15$ por estacionar

Everything was great my only issue is there was no Microwave in the room, that is a must.

Exceptional

Exceptional

Good

Toilet overflowed and they delivered a mop and plunger to the room and left. Had no way

Paying for parking though a third party was redundant, and unnecessary. Breakfast was minimal and underwhelming. No, signage to direct you to hotel entrance. Enter through unmarked private roads.Confusing. $50.00 fee for encinals which there were none, but charged to Credit Card right away at check in.

Room was smaller than I envisioned from website photos. Hallways were dim and seemed musty. The outside lights in the parking area did not work and after dark was very hard to see to park a car. Plus, it seemed a liability if someone got hurt, fell, attacked, etc. I mentioned it at front desk and she did'nt seem to know they were out and said she would alert management. Hope she did... we were scheduled to leave the following morning. Air conditioning was kind of loud also.

Nice clean rooms. Checked in late so we didn’t get to use some of the amenities. Overall best experience away from home in awhile. Not a fan that I had to pay for parking though.

Nice Hotel

Nice location

Exceptional

What I didn’t like about the hotel the bathroom was very small. Everyday I had to request for bath towels.

Gym looked nice.I enjoyed the area. The pool was ok. Rooms were mid, but no bugs so it was nice

Limpio y comodo. El parking es lo unico extra que tienes que pagar.

It was okay. Shuttle service was available for limited hours. Wanted to use it but didn’t work out for us. Close to restaurants and shopping. Bed linens were thin and molded (hold up to light) so unusable. No laundry service even though it was advertised as having it. Breakfast was basic, okay for what it was.

Wifi was not connecting in the room. When we realized this we had spread our stuff for the overnight stay. Though the front desk offered to change our room late into the night we were not keen. It will be ideal if the property check the working of wifi connection in the room where we stayed.

However, while there was a microwave in the dining area, there were no microwaves in the room. Normally this would not have been an issue, but this time our stay was longer and it would have been helpful to have had microwave in the room - for those late night warming up of left-overs. I also thought the charge for parking (each night) was a bit much - especially when someone is already staying and paying for several nights.

The room itself was clean and comfortable. Very nice.

The staff members were amazing!!!

The one thing we were disappointed about was there was a $13 parking fee. We felt we were not made aware of this before booking.

LIKED THE LAYOUT OF THE ROOM AND THE STAFF WAS VERY NICE AND EVERYTHING WAS GREAT AT BREAKFAST! I LIKED IT AND WILL RETURN THE NEXT TIME WE VISIT NORCROSS! WE USED TO STAY AT HILTON NORCROSS LIKE THIS MUCH BETTER!! EVERYTHING WAS GOOD BUT WE HAD NO MICROWAVE IN THE ROOM!!

Very good

Pleasant

The visit was wonderful. Clean & comfortable room!

Overall stay was good, breakfast could use more options though.

Stayed here many times. Showing signs of age. Doors scratched and torn up. Breakfast mediocre. Would not stay here again. Needs renovation. Thought it would be much better based on past.

Exceptional

The hotel was nice and centrally located. Common areas could have been cleaner. The refrigerator in my room didn’t work and the AC stopped working around 5a. Staff were great and breakfast was fresh and delicious.

LIKED THE LAYOUT OF THE ROOM AND THE STAFF WAS VERY NICE AND EVERYTHING WAS GREAT AT BREAKFAST! I LIKED IT AND WILL RETURN THE NEXT TIME WE VISIT NORCROSS! WE USED TO STAY AT HILTON NORCROSS LIKE THIS MUCH BETTER!! EVERYTHING WAS GOOD BUT WE HAD NO MICROWAVE IN THE ROOM!!

Extremely noisy with very large groups checking in after midnight.

They charge for the parking, it should be free for guests staying at the hotel

This was a great hotel, would visit again. I did not love that we had to pay for parking but it was still an okay time since we only stayed 1 night. The breakfast was great, fully stocked, and staff was very friendly.

My check in was very nice when I got to the room. There was a stain on the floor. The cleaning staff were very helpful when I ordered food they said they would bring it to the room, but I had to go pick it up and it just seemed like the staff had other things that they were doing other than taking care of the patrons of the hotel

Room was clean-excellent water pressure-nice soap-clean sheets-comfortable bed-great breakfast:egg, potatoes,sausage,fruit, yoghurt,lots of condiments

Overall, the hotel was ok. When thinking of Hyatt/Hilton, you automatically think great things. In all honesty, this hotel did not reflect the name well. There were a few reasons why I chose this hotel over others that were a little cheaper. 1. I knew that the room would be clean and there wouldn’t be any smoking issues. The room was clean, but I overheard a conversation that a lady had just got her room and it was heavy in cigarette smoke smell. 2. Their listing on Expedia says they have dry cleaning/laundromat services. I talked with the front desk for that option after my first night stay, and the desk manager said they don’t provide that service, and he began to show me local laundromats to try after I showed their own amenities listing. 3. Their listing says that they have a shuttle service for guests up to 5 miles from the hotel. A different desk manager said that it’s only for business meetings of at least 12-15 people and only 2 miles. I again showed the amenities list and he repeated what he had just told me. So, I got half of one of my reasons to choose this location. Unfortunately, I will not recommend nor return to this hotel again. They say you get what you pay for, but I definitely didn’t get what I paid for - overpriced.

Room was okay, slightly awkward set up with the tv. Seemed a little outdated. Overall okay. Would have liked more availability of snacks/food items for purchase.

Room was clean for the most part. Light fixtures were dirty. Staff was helpful. Had to pay for parking at the hotel which I’m not happy about. Free breakfast was not good. We stayed on the first floor and had neighbors that were extremely loud and slamming doors throughout the night.

Staff struggled to check in. Parking was paid???/not communicated and breakfast was limited.

Breakfast was good every day. Housekeeping was very bad. Charging for parking was cheap and below Hyatt standards.

The room itself was spacious and very clean, and most importantly, the bed was incredibly comfortable…exactly what I needed after a long day playing in a pickleball tournament. Overall, a great experience from start to finish.

Clean. Hard to find.

Breakfast is not like other Hyatt places ive been to. Would bot book again here for that.

Had to pay for parking fyi.

Good

Exceptional

I like the location & the assistance of the staff. We always enjoy the rooms at this hotel. The staff is always pleasant here. Nothing

I like the location & the assistance of the staff. We always enjoy the rooms at this hotel. The staff is always pleasant here. Nothing

Spacious room, but the property is old Wifi was not connecting in the room. When we realized this we had spread our stuff for the overnight stay. Though the front desk offered to change our room late into the night we were not keen. It will be ideal if the property check the working of wifi connection in the room where we stayed.

It was an unpleasant shock to be directed to a 3rd party parking operator for my car. I aborted the process when the parking registration was demanding credit card information. I chose to park off premises. Huge negative!

The layout of the bathroom was frustrating. No space to open the door in the bathroom.

Exceptional

Nothing

Nice staff, spacious room, breakfast was good. Only concern was that my room did not have a functioning door latch - apparently other rooms do. Make sure you check it when you first go in your room.

Elevator and halls smelled like smoke. One of our bath towels was ripped and our AC unit wasn’t keeping the temperature consistent. HOWEVER, they were very nice staff and for a one nighter stay it was pretty good.

Check in/out was quick and staff very friendly and helpful. Room was clean, large and comfortable. Would definitely recommend! Breakfast was excellent.

Property was fairly clean and quiet. Beds were comfortable. The breakfast was good. Note that parking is $13 per night.

The technician on site was the only good thing The staff is bad, the environment wasn’t clean. Dirty room, dirty lobby, dirty elevator

The technician on site was the only good thing The staff is bad, the environment wasn’t clean. Dirty room, dirty lobby, dirty elevator

Be aware that parking is $12 per night with no self park options

Friendly staff great rooms

Superb

Clean room

Exceptional

It was nice and quiet and very friendly

It was nice and quiet and very friendly

Rooms were clean, breakfast was decent, breakfast staff was great but those working check-in hated life & you could tell. Overall an ok stay. Only had one working elevator so waits were 5+ minutes to board one.

Cool

Breakfast wasn’t anything. Says it was the best.

im sorry but the bathroom door didn't work great, it didn't lock at all. it seems like it was broken. i didnt like the fact that they charge for parking.

Everything was great

Very poor

Clean room overall. Although the garbage bins where emptied, the new bags where just left folded over the bin, so I had to put new bag in bins myself. Staff was friendly and helpful. Breakfast was fresh/hot and area was clean.

Very good

The sheets weren’t cleansed well, the breakfast and staff was nice. The ac worked well

This property is not up-to-date. I selected certain amenities during my search, only to find out that they are not available at this location. The water was not getting hot, and the iron barely worked. The pool was inoperable, and the breakfast was gone before the time was up.

Good customer service

The stay was ok

The bar didn’t open as scheduled my first night so I didn’t bother my second night at all. My room was clean except for a moldy smell. I always pack a disinfectant spray that I had to use heavily. I found that there was a mini fridge leak on the carpet on my last day that had the room smelling. Staff never told me that there was an ice machine on the 5th floor so I bought ice my entire trip. Everyone was friendly. They had real caged free eggs and potatoes on the breakfast bar which made eating there alright. I would stay again but next time I will demand accommodations and ask questions.

Room was big quiet and clean. Breakfast was good.

Room was big quiet and clean. Breakfast was good.

Nothing

The room clean and comfortable. The staff was very friendly and very helpful. The cleaning crew was very helpful, friendly and thoughtful. I was very happy with my stay. Thanks for being so kind.

Clean room, nice staff, clean bathroom, smelled good, comfortable bed.

It needed to be updated and not enough plug outlets

Customer service and quality of the room was excellent.

Have to pay extra for parking. They don’t have there own parking lot. They do but charge for parking in the hotel even you stay at the hotel

A little worn down bit good for the price. Good and polite customer service. Breakfast was kept very hot. The room was noisy with some traffic noise and shockingly, they charge for parking.

Great staff

Breakfast, TV wasnwhick 't working,someone had Spilt something sticky in the elavator overnight, which was not cleaned up overnight. Bottm line, it was a horrible night!

It was close and convenient to everything. Free breakfast. No extra charge for late check out and early check in. Staff was great. They charge for parking, years ago they didn't it's changed, and it's expensive to be charging that much and not to be in downtown Atlanta. They even charged me for an extra night of parking. Doesn't matter because I won't be going back. The fire alarm went off and it was no fire (faulty system they said) my room heater did not work had to change room, they apologize because the building is old and changed it for free and the toilets were very low, ours wasn't attached to the floor it moved

I have stayed at this hotel before - the rooms/bathroom are clean, the front desk guy is super nice and efficient! I do love the breakfast in the mornings - not just your typical "continental" breakfast. The breakfast bar is well-stocked with fresh scrambled eggs, sausages, breakfast potatoes, self-made waffles,etc,!

I have stayed at this hotel before - the rooms/bathroom are clean, the front desk guy is super nice and efficient! I do love the breakfast in the mornings - not just your typical "continental" breakfast. The breakfast bar is well-stocked with fresh scrambled eggs, sausages, breakfast potatoes, self-made waffles,etc,!

Clean room. Plenty of towels, etc. Staff very courteous

Clean room. Plenty of towels, etc. Staff very courteous

Staff was excellent

Staff was excellent

Great room, great stay. Breakfast was great

Great room, great stay. Breakfast was great

I was pleased with the customer service the cleanliness and the professionalism. I would come again!

Breakfast option was limited and presentation was not appealing. Skipped breakfast during my stay. Also very thin blankets and room temperature regulation could be better.

Breakfast option was limited and presentation was not appealing. Skipped breakfast during my stay. Also very thin blankets and room temperature regulation could be better.

I really appreciate the helpful and friendly staff

I appreciate the details in the rooms,the rooms are very well decorated and kept very clean

I was forced to leave before checkout with no explanation

I was forced to leave before checkout with no explanation

Surprisingly they did not have paper tablets or pens any where to use..

Surprisingly they did not have paper tablets or pens any where to use..

Paying for parking as a guest was not common or good

The room is not clean, humid, and smells like someone smooked.

It was a great location room was very clean and easy to relax in after a long day. Parking price is a little high at $13 for a single night.

Printer in business center was not working - reading print job. However, the staff was able to print what I needed with no problems.

Initially checked into wrong room was quickly corrected.

Na Na

The staff are all friendly and always very helpful the rooms are very clean and are always freshened up every day i return, I love the detail work!

The staff where great. The hotel a d room nice and clean. My only complai t was the carpet. It was tired .

The staff where great. The hotel a d room nice and clean. My only complai t was the carpet. It was tired .

Smelled of smoke. Elevators and room. Check in was great. Very courteous receptionist.

Smelled of smoke. Elevators and room. Check in was great. Very courteous receptionist.

Super clean and staff was very helpful

Super clean and staff was very helpful

Everything was great!!

Everything was great!!

Breakfast selection

Breakfast selection

Bed not comfortable tho and stain on couch

Bed not comfortable tho and stain on couch

Excellent

Excellent

I have been charged for days, I did not stay. The check out system is unsafe, dropping a keys in a basket, with no one at the counter. Anyone can pick the card and reuse

I have been charged for days, I did not stay. The check out system is unsafe, dropping a keys in a basket, with no one at the counter. Anyone can pick the card and reuse

Terrible front desk and worst breakfast

Terrible front desk and worst breakfast

Room and staff wad great

Room and staff wad great

Staff had great hospitality and the food service was good

Staff had great hospitality and the food service was good

Steve and his staff were friendly, helpful and always very pleasant. They went all out to ensure a good stay. They will make me consider Hyatt for any future trip I take.

Steve and his staff were friendly, helpful and always very pleasant. They went all out to ensure a good stay. They will make me consider Hyatt for any future trip I take.

Staff was very friendly, breakfast was just what was needed, workout room was good, and bed was comfy.

Staff was very friendly, breakfast was just what was needed, workout room was good, and bed was comfy.

The staff was extraordinary. The room never got out of the 60s on a cold night

The staff was extraordinary. The room never got out of the 60s on a cold night

Breakfast was not good

Breakfast was not good

The hotel was beautiful and the staff was lovely ! Also the breakfast was great !

The hotel was beautiful and the staff was lovely ! Also the breakfast was great !

Cozy place!

Cozy place!

Old , dirty, have to pay for the parking

Old , dirty, have to pay for the parking

Convenient location, nice breakfast, very clean, and room had plenty of space. Great value overall.

Convenient location, nice breakfast, very clean, and room had plenty of space. Great value overall.

It was great. 😊

It was great. 😊

Not clean and quitelike you thought it would for the name. Not recommend

Not clean and quitelike you thought it would for the name. Not recommend

The room- some outlets didnt work. The bathroom door stuck and make so much noise when opened/closed.

The room- some outlets didnt work. The bathroom door stuck and make so much noise when opened/closed.

Rooms, breakfast bar

Rooms, breakfast bar

Breakfast was not the best and not much space to eat. No spoons for the cereal, but did ask for one and did get one bit has to ask. The bathroom in the room was very small, had to squeez into the corner by the bathroom to shut the door. Didnt like that we had to pay for parking. Why, we paid to stay there and had to pay to park there also. We come to Atlanta every month and will not stay there again, just because of the parking.

Breakfast was not the best and not much space to eat. No spoons for the cereal, but did ask for one and did get one bit has to ask. The bathroom in the room was very small, had to squeez into the corner by the bathroom to shut the door. Didnt like that we had to pay for parking. Why, we paid to stay there and had to pay to park there also. We come to Atlanta every month and will not stay there again, just because of the parking.

Room

Room

.

.

The fridge was so loud it felt like I got a room WITH an industrial size generator. No sleep was had, stayed 1 night. Otherwise, it’s the basic, old, barely 3 star hotel you can expect. Staff were super friendly tho!!

The fridge was so loud it felt like I got a room WITH an industrial size generator. No sleep was had, stayed 1 night. Otherwise, it’s the basic, old, barely 3 star hotel you can expect. Staff were super friendly tho!!

I absolutely enjoyed my stay. I enjoyed the gym and the delicious breakfast. I would 100% be returning

I absolutely enjoyed my stay. I enjoyed the gym and the delicious breakfast. I would 100% be returning

Great stay

Great stay

The staff was very courteous and the amenities were very well kept.

The staff was very courteous and the amenities were very well kept.

I was charged $12 for parking.

I was charged $12 for parking.

Room was very clean and the staff were very friendly and helpful. Only downside is having to pay for parking

Room was very clean and the staff were very friendly and helpful. Only downside is having to pay for parking

The rooms were great. The breakfast wasn't good. Resl eggs would have been nice and the grits were not cooked well. Please add some muffins, bagels and better coffee.

The rooms were great. The breakfast wasn't good. Resl eggs would have been nice and the grits were not cooked well. Please add some muffins, bagels and better coffee.

Will recommend a wider variety for breakfast. Overall, the experience was good.

Will recommend a wider variety for breakfast. Overall, the experience was good.

Room was clean, wifi worked well

Room was clean, wifi worked well

Room was clean. Service was very good. However, It would have been good to have at least few water bottles in The room. That simple act would have made a big impression.

Room was clean. Service was very good. However, It would have been good to have at least few water bottles in The room. That simple act would have made a big impression.

Everything

Everything

I had a warm room with a very comfortable bed. I liked the desk in the room and all the available plugs. The only thing I missed was having a microwave in the room to warm up my food. I didn't like taking my food downstairs to heat up.

I had a warm room with a very comfortable bed. I liked the desk in the room and all the available plugs. The only thing I missed was having a microwave in the room to warm up my food. I didn't like taking my food downstairs to heat up.

Very accommodating staff

Very accommodating staff

Had to paid for parking

Had to paid for parking

It was adequate for our needs and close to the activities we were involved with

It was adequate for our needs and close to the activities we were involved with

Very clean roon

Very clean roon

Loved our room - having the seating area was a plus! and all at a very reasonable price. Breakfast was delicious.

Loved our room - having the seating area was a plus! and all at a very reasonable price. Breakfast was delicious.

The breakfast was fresh and tasty. The staff was very good about restocking items that were low.

The breakfast was fresh and tasty. The staff was very good about restocking items that were low.

The staff at the front desk was very friendly and helpful. The breakfast was great. Our room was nice and cool.

The staff at the front desk was very friendly and helpful. The breakfast was great. Our room was nice and cool.

Easy check out. Super clean! Great location! Negatives: $12 a night parking? The AC kept shutting off in the night. Overall. 10/10

Easy check out. Super clean! Great location! Negatives: $12 a night parking? The AC kept shutting off in the night. Overall. 10/10

Yes all of the above excellent.

Yes all of the above excellent.

I had a great stay, minus the $12 a day parking. Staff gave me a day free. I believe because I have never had to pay for parking at a hotel I already paid to stay at. It's like renting an apartment and having to pay to park in the driveway. 1 star on that, but overall 10 stars on everything else.

I had a great stay, minus the $12 a day parking. Staff gave me a day free. I believe because I have never had to pay for parking at a hotel I already paid to stay at. It's like renting an apartment and having to pay to park in the driveway. 1 star on that, but overall 10 stars on everything else.

N

N

Neverrrrr find somebody in the reception I had wait 20 minutes by check in and other persons come back by the same 2 times

Neverrrrr find somebody in the reception I had wait 20 minutes by check in and other persons come back by the same 2 times

Staff was amazing

Our stay was fine for a budget hotel. The hallway smelled bad, like someone had dropped a dirty diaper in the hall trash bin. A lot of construction going on. The room is carpeted.

Room was clean and stayed clean which was a plus. The breakfast needs a few more choices and more waffle stations so its not a line of hangry people in the morning

Nice friendly staff, the room was clean and overall nice. The only thing was you had to pay for parking. Nice area and surrounded by shopping and food.

Everything was good except there was a dog barking in the hallway.

I had a great stay at Hyatt Place Peachtree Corners. The location is a little off the highway but once you’re there the surrounding area is wonderful. There are plenty of food and shopping options. The staff were warm and welcoming throughout my visit, and the rooms were impressively spacious and comfortable though the bathroom was a little tight. I would definitely stay here again.

as no one should have to tell house keeping to clean the room as it should be on the to do list. My room wasn't clean for 2 days. The front desk staff was very helpful. However I dont see me staying at this property again.

My room was very clean. I didn't eat breakfast. I do plan on booking a room at the Hyatt Place again.

Great room!

As soon as we entered the room we were overwhelmed with a sour smell, stained furniture, and a toilet that wasn’t fixed to the ground.

There was something on my top blanket and sheet that looked very nasty. The door to the pool was broken. I saw a golden retriever go in with a man into the kitchen area towards the end of breakfast time. Definitely not a service dog. You had to pay for parking in their tiny lot🙄 This place needs some updating and a manager who can get things running cleanly.

Very nice

Good

I checked in my room at 8:30 pm left for dinner returned at 11:20 to find my room door open, all of my things ransacked, money and personal items missing. The hotel was no help, no cameras, and the door was not broken!! Someone used a key to access my room. Police were called unfortunately nothing could be done. I was forced to find another place to stay at 1am. 0/10 would not recommend

Staff was great. Hotel is nearing the point of needing s remodel…but it was clean and then people were great.

They had to change my room. They gave me a smoking room. So they changed my room and it was filthy. The carpet was dirty, hair was in the bathroom, the curtains on the window was dirty and you can see the black stains. There was dust all on the walls. This was the worse experience I have ever had.

Convenient, Mostly Clean, Great value for your money, only negative is the parking fee

Everything was super good from breakfast to security

Nice property. The staff was rude when myself and my family arrived. We didn’t feel welcoming at all. But the amenities and cleanliness was spot on. There was also a smoking smelt in our room which was really irritating.

My stay was good. Had a chance to meetup with some good people.

Breakfast was lacking. Very sparse, only 7 to 9 (website says 10), few choices offered. Parking $12 per night unexpected.

Business-friendly but lot of noise and weed smell in some parts.

I visited this hotel for a short one-night stay. It was convenient. The rooms are a little old but the staff was friendly and the hotel was quiet.

Friendly front desk. Parking was somewhat limited but acceptable.

Clean, spacious room, friendly staffs and reasonable price

Location

Staff was so nice

First, the lobby smelled of weed and was consistent the entire time there. Second, the bar is just literally a wrap around with a few seats. Nobody was there for the most part and hence, even if you wanted to get a beverage, forget it. Third, I had a housekeeper bang the door around 9am the third day that I was there and would NOT stop knocking. This ended up waking me up and told them to come back in a bit. With that, I left the hotel immediately. Never in my time staying at hotels that I had ever had that happen. If I am coming back to the area, I will go to a different hotel. Absolutely unprofessional!

Room had mold. 2nd room was still musty. Couches were grimy. Bathroom was ok. Breakfast was crappy. Just outdated and more run down than any other hyatt place/house weve been to. We thought it was a brand thing (the quality) but guess not haha. Staff was friendly and helpful tho :)

Convenient hotel to everything we needed. Room was spacious Nice place! Elevator was super slow

It has been great I will be back!!

Enjoyed my stay

I was given a handicap room so simple conveniences like taking a nice shower was hard for me. I couldn’t even hang my clothes. I’m short so even using toilet was difficult as toilet sat high above floor. Room was musty and AC didn’t work very well. When you walked into room it was damp and humid like. Description Of hotel not accurate. It had a small bar that served 4 things. No restaurant. No shuttle either. They said shuttle was only for large groups? Not happy with this stay at all. However, Staff was very nice.

The toilet VERY SHORT, wobbled and leaked. The breakfast filled a hole. One waffle maker for a packed hotel. Could only enter the front door with your key card (had to walk around building if parked in the back).

very nice property, close to the Forum for Dining Options and Shopping

Everything was great !

Everything was great!

This hotel overall needs a major facelift, as he gave a very dingy and old feel. Both the hallways and the room itself were very humid and damp like. My room had an extremely strong odor. But my room was very well cleaned.

The hotel smells of cigarettes and weed. This wasn't the experience I was looking for especially since I had my family there

They charge $12.00 for overnight parking however the hotel has a parking lot and is located about thirty minutes from Atlanta. In addition to this when requesting additional towels and a blanket for the pull out bed, we were told we had to come to the front desk to get it. There was no room service. Lastly, the breakfast!!!! Many items were missing and the selection was limited. Yogurt was out and watery with no toppings for it, they instead had toppings out for oatmeal but no oatmeal! They had no real plates or utensils, only paper plates and plastic utensils. Coffee was only available during breakfast hours. When leaving at 6:00 am there was none available… also a first for us! All in all, as a family who often chooses to stay at Hyatt Place’s when we travel, we were extremely dissatisfied and know the Hyatt brand would be as well!

The breakfast was average. The downside is paying for daily parking.

I enjoyed a nice environment, neighborhood, and spacious room including the living room area with the couch. The bathroom was very nice and lots of space for my weekend stay.

Great stay, pleasant front desk people I was able to check in early. Clean and quiet

Excelente

Quite

It is a great stay and all the front desk and service people are super friendly and helpful! Will definitely stay again next year if tournament is hold here!

Clean and comfortable - friendly staff. Safe and nice surroundings.

Overall just old and outdated needs lots of work!!! Toilet was not on all the way. The room had a sewer smell. The linen was very thin on the bed. Staff was friendly tho

What we liked most and the reason for choosing this location is the multiple bedding for our large family of 6, which was comfortable. Didn’t like that you have a daily parking fee in addition to the hotel nightly rate. Staff were nice and attentive.

but Staffs were nice. Thank you.

Took twenty minutes to down load an app create an account just to pay a second company to park the rental car in front of the hotel. Would never return.

The location is outdated and it did not feel safe because there was smoking taking place on the property.

Fridge didnt work, AC struggled to stay cool and a bar of soap covered with hair was left in the shower from previous guest.

The stay was great. Beds were comfy and AC worked amazing!! But the vent in the bathroom on the ceiling was so dusty. Also the drain in our sink was broken so I had to hold it up so the water would drain.

The breakfast options were basic hotel breakfast options, but they had TURKEY bacon and the brand that I LOVE!!! That was icing on the cake!!!! Great facility! Quiet and clean! Very accommodating and comfortable! I am a local and needed a place to stay while my new residence was being completed. Now, when I need to escape hectic home life, I know where to go.

We had an unexpected situation where our Airbnb flooded, and we arrived at the Hyatt Place around 12:30 AM — exhausted and stressed. From the moment we walked in, the staff went above and beyond to make us feel welcome and taken care of. They were kind, professional, and incredibly accommodating during a very difficult night. Everyone we interacted with made us feel like valued guests, not just customers. Their service truly made all the difference, and we’re so grateful. I will definitely stay here again and highly recommend this hotel to anyone looking for comfort, great service, and genuine hospitality. Thank you to the amazing team!

Definitely need better pillows

Not in the center

The property is located in a nature surrounded area= nice and quiet. What I did not like is we have to pay for parking. In Expedia, we were told there is $12 parking, which is already hard to swallow (when hotel parking are almost always free except for Vegas as far as I know) but when I checked my credit card statement, it even increased to $13!

Located near family so it works for us. We've stayed here before and realize they need many updates. About everything is showing it's age.

I chose this property because of the reviews. Well the reviews must have been paid for because it was nothing like they said. Rooms were very outdated, didn't feel clean, faucets shook and the door to the bathroom touched the toilet and it was very hard to move around. The staff was not friendly, breakfast was sparse and you could tell the person heating up the breakfast didn't want to be there.

Clean and comfortable.

It was very clean staff was very polite and friendly and food there was very tasty upon ordering. I will definitely be coming back

But the staff was friendly, and breakfast was good.

Overall I would definitely stay here again and would recommend it!

Very nice hotel. Good for a cheaper stay.

Customer Service awesome

Check in was easy and room was spacious with comfortable bed. My only con is paying to park, but I think that was a reasonable charge. I would definitely recommend this hotel.

I absolutely hated the bathroom. The sink was outside of it and the room with the toilet and shower were tiny. The air conditioning didn't work right. We had it set to 61 and it was still hot.

We've stayed at the Hyatt - Norcross/Peachtree on multiple occasions when visiting family in the area. Only one elevator was working the entire weekend. Our room was outdated and a little musty - the carpet in front of the bathroom door was frayed and torn. It was clean, but rundown - this hotel needs some upkeep. Breakfast has gotten worse - and gone are the "real" dishes, cutlery and mugs, replaced by picnic ware. Finally, while I resent having an additional charge for parking, I resented even more a front desk attendant clearly wanted us to scan the QR code (data collection!) rather than add the charge to our stay, as has been done in the past. Very unfriendly. We're finding somewhere else to stay

I had loved this

The room was very clean and spacious.

2 weeks in a row I stayed at a hotel. I went to Beyonce concert in DC, stayed at the Marriott. Hotel with my children it was clean. Staff friendly. I paid $65 a day for Valet parking which was told to me prior to booking. I was fine. Breakfast was hot and delicious. The next weekend I drove down to GA with my daughter and stayed at Hyatt. Upon checkin they said it’s a parking fee. I said it didn’t tell me that when booking. She said oh. We’ll update the site. So I had to prepay. Only for me to see that someone stole the caps off of 2 of my tires on my truck. I drove a 2024 Nissan pathfinder. It was probably 2 others in the lot. But., I don’t understand why someone would steal them. When I checked into my room. I had to give it another clean down. There was a set of eyelashes stuck to the ironing board. I took a picture of it. I did not touch it. The refrigerator did not work. So my leftovers spoiled and my drinks never got cold.the pullout had dirty linen on it. I called downstairs. They said they would be up within 25 mins. I waited a little over an hour. But had to leave so I can get dinner for my daughter. When I went downstairs they apologized and said they’ll have it placed in the room. When I came back it was tossed in the room. One would think they would make the bed back up. Cause I stripped the dirty linen off. I ended up just letting my daughter sleep with me. I only went to breakfast one day of my stay. Because the limited seating and food.

I recently stayed at Hyatt Place Atlanta Peachtree and was very disappointed with the experience. First, the phone in our room didn’t work at all, which was a serious inconvenience—we couldn’t reach the front desk or request anything without leaving the room. Worse, we were charged $418 even though the room had already been paid for in advance. When we brought this up to the staff, there was little urgency or clear explanation, and the issue wasn’t resolved during our stay. It’s unacceptable to deal with basic issues like a non-functioning room phone and unexpected charges. I won’t be returning and would caution others to double-check their bills and confirm that everything in the room is working. When we first got there we also had to switch the first room because it smelled very moldy and the rug was wet. They were able to switch that room right away at least.

Great ! For the money!

The customer service representatives were friendly. The room was clean. However, it did have a hint of a wetness smell in the room when the air conditioner was off. The location is quiet around the hotel. However, it’s a little far from the city life places and events.

Everything was great

The rooms are smelly and congested lobby. Not a great experience. Except the people in the front desk.

We enjoyed our stay at the Hyatt in Norcross. The staff was very friendly and took care of any concerns. The only bothersome thing was the “slothavator” the slowest elevator in the earth.

Everything was fine. Just one thing. You have to pay parking.

The side doors were inoperative the entire week of my stay forcing you to walk to the front each time. One of the elevators was out of order the entire week. The front door sounds like it's coming off of its track every time it opens. In a one week stay my room was cleaned one time. I would not return.

Excellent

It was to much money for so little comfort

Only complaint is the A/c unit created a wet moldy area in our king suite. That should be addressed.

Ok however the 2 elevators; 1 out of order and the other very very slow for 6 floors. Thank God we were on a lower floor.

They could clean the rooms more often.

Hotel viejo, olor a humedad, no era claro en las.condiciones que el servicio de housekeeping era día de por medio.

Elevator don’t work,staff was great definitely needs a upgrade asap

I didn't like that they only had onecworking elevator. The parking charge makes no sense because its not secure.and the breakfast had no fresh fruit orand a very limited selection.

Check in was great. Lobby had dim lighting, hot, appears to be an older hotel. Only one operational elevator which created issues for extensive wait times for numerous guests and housekeeping. Lighting in hallways dim. Unable to access pool. Room was ok, clean. Unsure how previous reviews were calculated! Won’t book another stay at this location.

One elevator was closed and the other was a little questionable. I was not aware that you had to pay to park. I paid on the app and they attempted to also add it to my bill. The staff was nice though and it was a good place to stay otherwise. Very clean.

The hotel service isn’t as good as it use to be the elevator was broken been like that for months, the cleaning was not good , didn’t replace the tissue or towels and the breakfast was the same for 3 days

Only issue was that only 1 elevator was working. So we had to wait for the elevator longer than usual. But other than that everything was good. Front desk was very friendly and helpful.

We had a great stay. Comfy beds, tasty breakfast, and a gorgeous morning to enjoy the pool.

Only one slow elevator was working. The pool was not useable. There was a table and other stuff in the pool that needed attention. I guess there must have been a storm, but none was attentive of it.

Parking - hotel isn't in downtown, so overnight charges is pricy for the location. Towels were fresh and spacious rooms.

It was an okay stay as the hotel maintenance seems bad. the carpet was old and smelly. The AC was old and not running as per temperature set. The breakfast was messy.

Earlier in the week I was in a Hyatt that had everything in the room which means I didn’t have to get out my room to go use the microwave.

The staff was helpful and the Saturday breakfast was well laid out.

Staff was nice and the gym was ok. Everything else is a 2 star the hotel elevator was not working, the hotel looked old and gloomy from the front door, the hallways and the rooms. Wore shoes and socks the entire time in my room due to how dirty the carpet looked the room was not properly wiped down either. No microwaves it was n overall disappointment. It looked more like a motel to me. I will not be returning

Geeat

-we had to pay for parking - only one working elevator and it was very, very slow - no microwave in the room - only one working ice machine for the entire hotel

Spaces was enough. Love the suite

The room and facilities overall is old and dirty. Room bathroom drain had a smell. Furniture worn. The breakfast wasn’t very good but the staff was nice. We won’t revisit.

Everything was excellent. The only thing that could improve in service: we asked for additional bed sheets and were not delivered to the room, we had to go pick them up ourselves.

Spacious rooms, clean and comfortable.

Not a bad hotel but needs some upgrades.

The staff at check-in was very pleasant, but when I spoke to the daytime staff about an additional days parking charge he wasn’t able to help. The next morning when I went back to resolve the issue no one was working at the front desk. There was only one elevator working and it was the slowest elevator I have ever experienced.