Horizon Inn & Suites
About Horizon Inn & Suites
Offering a seasonal outdoor pool, this Norcross motel is located in the Gwinnett Asian Village District. Stone Mountain Park is 7 mi away. Free WiFi and a cable TV are provided in every room at this Norcross Horizon Inn. An private bathroom with a bath or shower and ironing facilities are included. Guests can relax in the garden or on the terrace at Horizon Inn Norcross. Business travelers can take advantage of the business center and meeting facilities, and free parking is provided as well. Hartsfield-Jackson International Airport is 22 mi away. The motel is also within 20 minutes’ drive from Gwinnett Arena and Buckhead city center.
Amenities
- 24-hour front desk
- Meeting space
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Pool
- Wheelchair accessible
- Smoke-free property
- Elevator
Reviews
The hotel reviews collectively express extreme dissatisfaction with the cleanliness, safety, and condition of the rooms. The majority of reviews mention issues with bugs, mold, and dirty facilities. However, a few reviews mention the convenient location and friendly front desk staff.
- Convenient location
- Friendly front desk staff
- Extremely dirty facilities
- Bugs and mold in rooms
- 3.5/5
Good
- 1/5
There Was No Hot Water NO HOT WATER! I GOT THE ROOM TO TAKE A HOT SHOWER AFTER WORK AND RELAX THERE WAS NO HOT WATER MY WHOLE STAY ONLY ONE SOCKET WORKED IN ROOM FOR POWER AND TV WAS DEFECTED
- 5/5
Exceptional
- 4/5
Clean room, very noisy outside as they are remodeling I assume
- 0.5/5
Price and location There were no ice buckets in the room, which was a clue as to there being no operational ice machines. There was a refrigerator in the room, but it wasn’t plugged in. Who knows if it worked. The room wasn’t clean as there was dirt on the ground and items of clothing left over from previous guests. I could’ve sworn the website said free continental breakfast, but there was nothing available at 6 AM when I went to the lobby. There was no phone in the room. The door to the bathroom opens into the bathroom and because it’s so tiny, you literally have to dance around the toilet to try to close the door while you use the bathroom. There were soap and shampoo dispensers in the shower, but they were not filled with anything. There were no cups in the room, so you couldn’t rinse your mouth after brushing your teeth. This is the worst hotel I’ve ever stayed in in my life. I understand they’re in a process of remodeling, but the amenities I mentioned that we’re missing are not directly associated with remodeling in this place, really needs to step up the game.
- 1/5
I requested my money back after entering the room and seeing dead bugs, a broken bed and a broken lock on the door. The door next to mine had been damaged and broken into. The pool was empty and filthy. The bed had hair on it like the sheets hadn't been changed. I was able to get my money back but it took over 2 weeks and it was a hastle.
- 0.5/5
Receptionist was a smart ass. He even shut window in my face thst he couldn't help me I booked for Saturday night and was told there were no rooms available then what is the reason for letting people book if there going to over book
- 5/5
Exceptional
- 1/5
Wifi didn't work and staff is very unorganized!
- 0.5/5
Absolutely nothing Receptionist was a smart ass. He even shut window in my face thst he couldn't help me I booked for Saturday night and was told there were no rooms available then what is the reason for letting people book if there going to over book
- 1/5
No wifi could not watch TV during my stay
- 0.5/5
No staff i don't get the room
- 1/5
The room was dirty lights were broken there was nail polish on the bathroom floor when i.enter and stains on the wall
- 1/5
The place was dirty, the bathroom ceiling was falling down and the bathtub was dirty and coming apart, no towels. We had to get out of there and cancel and start looking elsewhere.
- 0.5/5
Nothing No staff i don't get the room
- 3/5
No trash cans in room.
- 1/5
Horrible hotel dirty one lamp no other lamp was there holes in the wall dirty bedding. Very rude and disrespectful staff. Under construction, working at 8am on Sunday making noise with latters and what not . No ice machine I seen better crack head mottels than this place
- 2/5
The rooms are very dirty Wait, you are stains of blood and mold everywhere. Bedbugs were also a problem.
- 2.5/5
Air leaked from around the door.
- 2.5/5
Privacy. Air leaked from around the door.
- 5/5
Nothing
- 2/5
Did not like the room ,bathroom was being renovated roof looks like it was about to cave in. Small fridge didn't work wasn't or never got cold. No phone. Not accommodating for 1 nite stay and overcharging as well not worth it for the charged.
- 2.5/5
Passable
- 2/5
Disappointing
- 2/5
Si me quedaba durmiendo en el carro era más limpio e higiénico que el hotel ...
- 1/5
Fridge didnt work, dresser was broken, sink pipe was busted and leaked, ceiling needs painted, and no tv🙁
- 2/5
Wasn’t very clean.
- 0.5/5
Nothing
- 5/5
When I was there the property was currently under renovation. When Renovations are complete the property will be better
- 0.5/5
Nothing this place should be closed out. It’s unsanitary for human to even stay here. Or even walk in this place is disgusting dirty not a place where you want to send your enemy’s to There nothing to like this place is a dump if f****** disgusting in every which form or away
- 3/5
Na It was under construction some off it and woke up super early to the noise
- 3/5
Na It was under construction some off it and woke up super early to the noise
- 3/5
Na Under construction some parts of the property
- 3/5
Na Under construction some parts of the property
- 1/5
Dirty
- 3/5
Pleasant
- 1.5/5
Poor
- 2/5
Room was clean however the ceiling leaks in the room and bathroom. The first room we had, had no heat and we had to switch rooms the next day. Some tvs didnt work, the remote didnt work which we were told is how it is in every room after switching rooms a few times. The wifi only worked outside in certain areas. Found out there are some rooms with working wifi however after a argument from staff the room couldn't be enjoyed after being told to check out for entering a area no one stated was off limits. Its cheap and affordable but once you get there you find out why. However it is by the highway and close to a few fast restaurants.
- 4/5
Good
- 0.5/5
Bad
- 0.5/5
Nothing didn't feel safe! The fact I got charged one night when I was not there for more then 20 minutes.
- 0.5/5
The fact I got charged one night when I was not there for more then 20 minutes.
- 1/5
Almost everything else. My expectations were already low, but I wasn't anticipating having to have had them lowered even more. If you're needing nothing more than a roof with a bed while you're passing through, it "works." Staff was nice though.
- 1/5
Unfortunately, the room did not meet expectations. The bedding did not feel fresh, and the bathroom could have been cleaned more thoroughly. I also noticed some noise from the hallway late at night, which made it difficult to sleep. I brought this up with the front desk explaining how nasty the room was, while the staff were polite, the issue wasn’t fully resolved during my stay. Overall, the hotel has potential, but improvements in cleanliness and noise control would make a big difference. Based on this experience, I would consider other options next time.
- 5/5
I have always liked staying here! Everything was great
- 5/5
I have always liked staying here! Everything was great
- 5/5
Everything Nothing
- 1/5
I wish I never had booked this. It’s run down, exposed wiring everywhere. Our door had been kicked in, the deadbolt was kicked off and not replaced. The elevators don’t work and are a scene out of zombies call of duty. The bed was uncomfortable, everything was dusty. It’s what you’d expect if you’d find an abandoned motel and had to hide from the store and it was vacated for years.
- 0.5/5
Not much the people working are rude and lie to you in your face and treat people unfairly The staff the room had a smashed in broken tv , the staff threatened to kick me out wen I asked for a new room because the room they gave me was on the 3d floor and I wanted to switch bc it was dirty and the WiFi didn’t work and they gave me a big attitude then gave me a room on the 2nd floor with a smashed tv that I tried to tell them about and they all just smiled nd said okay and nothing happed or changed in 17 days
- 1/5
Ceiling falling in shower
- 1.5/5
Still being renovated , construction tools and paint everywhere , broken lights , not functional lights , no cameras
- 4/5
Property was under the renovations. So can I give an honest opinion on all amenities. But my room air condition was functioning well
- 1/5
PLEASE AVOID AT ALL COSTS!!!! This is completely false advertisement. Rooms do NOT look like photos. The reception lady told me all the rooms were in the same condition if I wanted a new or different room so basically I was SOL. I was on the third floor. The elevator was broken. I hauled all my luggage up 3 floors. I get to my room - it looked like a crime scene. I called the front desk and spoke to the lady to let her know that my TV is broken just in case I get charged for it. She said that all of the TVs in any of the rooms are either broken like that or they don’t have a TV so then when I come down with all my things and asked to check out I wanted to leave, she was like OK…. so you don’t want a different room? And I was like no if it’s all in this condition, like you said…then of course not I don’t want to! I’m leaving. My ride is coming and I’ve booked another hotel. I don’t wanna be here! Then she goes…. Wait!!! before you call your Uber to get you or anything don’t do anything! she goes: I have a room available actually for you. It’s brand new!! Just for you!! and I was like no because you could’ve given that to me in the freaking first place!!!! I was like this is nothing what I booked on the pictures!!!! The door did not have a lock. THIS PLACE IS SHADY AND NOT TRUSTWORTHY.
- 1/5
I would not recommend this place to anyone. It was creepy, dirty, and not a safe feeling at all.
- 1/5
I would not recommend this place to anyone. It was creepy, dirty, and not a safe feeling at all.
- 2/5
Clean quiet Nice
- 4/5
This room needs renovation
- 4/5
This room needs renovation
- 3/5
The staff were very friendly
- 3/5
The staff were very friendly
- 2/5
The room was dirty
- 2/5
The room was dirty
- 0.5/5
It was a horrible experience the photo online did not meet expectations it was false advertisement. in person the build look like it was under construction .I had to chance my room because the first room had a horrible smell stain on tubs nasty walls the second room was no better it look exactly the same and horrible had no plugs outlet working and no working fridge worker where loud as they where doing construction on rooms in morning . Had to do a walk thru our rooms to take measurements while we where sleeping in room would not recommend staying here they should shut this place down . Rooms false advertisement
- 0.5/5
Not one thing The room is so dirty and shabby . The tiles on the floor is coming up . The toilet keep stopping up , the bathroom roof pours dirty water while you bathe. The tv doesn’t work at all . The sheets are dirty I’m so upset
- 5/5
- 5/5
- 1/5
The rooms power went out, ants. Bed bugs, bathroom smells rhe entire room unsafe tenants. Cleaning ladies dont clean, no amenities, elevator broken, key deactivate 2hrs before check out. Phones dont work and no wifi also charge fees for things that you supposed to half. Drug trafficking area
- 1/5
The rooms power went out, ants. Bed bugs, bathroom smells rhe entire room unsafe tenants. Cleaning ladies dont clean, no amenities, elevator broken, key deactivate 2hrs before check out. Phones dont work and no wifi also charge fees for things that you supposed to half. Drug trafficking area
- 0.5/5
Never ever go there , i did not even took shower , waste my money , never book room before see anymore Everythimg
- 0.5/5
The staff was rude and mean. The other people staying there are thugs gang members hanging out prostitution going on. It’s a very unsafe place to be. They’re hanging out on the stairs and looking at you with a mean mug trying to intimidate people. The room stunk it smelled like the carpet hadn’t been cleaned in years. It was dark. It was dingy. It was the absolute worst experience. I would not put my dog in that motel. I usually don’t leave reviews if I can’t say something nice but people need to know this place is horrible and you do not want to stay there. You do not want your family to stay there steer clear it is not a safe environment and there are a lot of violent shady people live in there as if it’s their residents. Not traveling, but they’re making that their home and it is not safe. And once again the staff is mean rude and impatient. Everything about it I did not like. There was not one good thing about that place.
- 2.5/5
The carpets need cleaning really bad
- 1/5
I got locked out my room at 9am and just decided to leave it was ants in the bathroom and mold behind the bed honestly these hotels should be shut down for $60 plus it should be a crime to still be open
- 1/5
I got locked out my room at 9am and just decided to leave it was ants in the bathroom and mold behind the bed honestly these hotels should be shut down for $60 plus it should be a crime to still be open
- 0.5/5
The people
- 1/5
Housekeeping lazy and bed bugs
- 1/5
Housekeeping lazy and bed bugs
- 2.5/5
There is no breakfast here and no coffee either They false advertising about there eating arrangements. You have to leave the motel and look for restaurant to get food.
- 1/5
They charged me twice.
- 1/5
They charged me twice.
- 1/5
Room was disgusting and the bathroom was dirty. There was pee on the toilet seats and dirty belongings left in the shower
- 1/5
Room was disgusting and the bathroom was dirty. There was pee on the toilet seats and dirty belongings left in the shower
- 3/5
This place just wasn’t up to par
- 3/5
This place just wasn’t up to par
- 5/5
👍
- 5/5
👍
- 5/5
Staff was amazing I loved them
- 5/5
Staff was amazing I loved them
- 1/5
WiFi is not working, AC (heater) doesn’t work, very dirty room
- 1/5
WiFi is not working, AC (heater) doesn’t work, very dirty room
- 1/5
Terrible do not come here
- 1/5
Terrible do not come here
- 4/5
The room was ok but the carpet could use some cleaning and the door was pretty drafty.
- 4/5
The room was ok but the carpet could use some cleaning and the door was pretty drafty.
- 1/5
Be
- 1/5
Be
- 4/5
Yes ac workes and parking was ok
- 4/5
Yes ac workes and parking was ok
- 1/5
The bed was great but the hot water took so long to get hot almost a hour to get heated the stay was not very friendly at check in she was on she personal phone and for what I paid for the hotel could have be better
- 1/5
The bed was great but the hot water took so long to get hot almost a hour to get heated the stay was not very friendly at check in she was on she personal phone and for what I paid for the hotel could have be better
- 0.5/5
Nothing they are racist only want their people there Indians speak to you like your trash and don’t want black folks business several people were upset check the comments in their website also they didn’t come to change sheets don’t want to give tissue or anything no clean towels rats everywhere roaches every where not suitable to be opened Everything and especially the workers
- 4/5
Nice comfy room
- 4/5
Nice comfy room
- 5/5
Yes
- 5/5
Yes
- 2/5
The room was worn down and just smelled nasty
- 2/5
The room was worn down and just smelled nasty
- 4/5
friendly
- 4/5
friendly
- 5/5
nice
- 5/5
nice
- 3/5
Our whole stay our tv didnt work. And went to the office two three times in a day.... they didnt try really to even offer and other subject other options. They said someone was coming to bfix the tv and no one ever came
- 3/5
Our whole stay our tv didnt work. And went to the office two three times in a day.... they didnt try really to even offer and other subject other options. They said someone was coming to bfix the tv and no one ever came
- 1/5
Please don’t let the pictures fool you. If you are ok with staying in a home in the wall this would fit you. Even the non smoking rooms smelled like smoking room. The rooms were nothing like advertised. You’ve been warned! We didn’t stay a second there.
- 1/5
Please don’t let the pictures fool you. If you are ok with staying in a home in the wall this would fit you. Even the non smoking rooms smelled like smoking room. The rooms were nothing like advertised. You’ve been warned! We didn’t stay a second there.
- 1/5
Terrible
- 1/5
Terrible
- 1/5
There was no tv an it was roaches an rats n my motel sheets was funky
- 1/5
There was no tv an it was roaches an rats n my motel sheets was funky
- 1/5
Horrible do not book here!!! THE WOMAN ST FRONT DESK IS VERY DISRESPECTFUL AND DONT LIKE PEOPLE OF COLOR! THE DEPOSIT IS DIFFERENT DEPENDING ON WHO SERVE YOU. THE ROOMS HAVE WORDS WRITTIN ON THE WALLS, RAT HOLES, TV DOSENT WORK , ROACHES IN ALL THE WAY NASTY HERE! They shouldn’t be in business THE APPLIANCES
- 1/5
Horrible do not book here!!! THE WOMAN ST FRONT DESK IS VERY DISRESPECTFUL AND DONT LIKE PEOPLE OF COLOR! THE DEPOSIT IS DIFFERENT DEPENDING ON WHO SERVE YOU. THE ROOMS HAVE WORDS WRITTIN ON THE WALLS, RAT HOLES, TV DOSENT WORK , ROACHES IN ALL THE WAY NASTY HERE! They shouldn’t be in business THE APPLIANCES
- 2/5
I came at 9pm and didn’t get settled in my room until close to 12 because the tv didn’t work in the first room and the sec room the shower did not shut off and not to mention the bed and the towels looked like somebody had already been in the room
- 2/5
I came at 9pm and didn’t get settled in my room until close to 12 because the tv didn’t work in the first room and the sec room the shower did not shut off and not to mention the bed and the towels looked like somebody had already been in the room
- 1/5
there was no TV and the room had cigarette burns al over the place
- 1/5
there was no TV and the room had cigarette burns al over the place
- 1/5
They gave me a room with no Tv
- 1/5
They gave me a room with no Tv
- 1/5
The room had bed bugs, the tub had mold, the tv didn’t work and the parking lot was full of prostitution. I need a refund!!!!!
- 1/5
The room had bed bugs, the tub had mold, the tv didn’t work and the parking lot was full of prostitution. I need a refund!!!!!
- 1/5
TV didn't work. Made us pay a security deposit and told us we'd get it back the next day when we check out. Then when I asked for it they said it would take 5-7 business days
- 1/5
TV didn't work. Made us pay a security deposit and told us we'd get it back the next day when we check out. Then when I asked for it they said it would take 5-7 business days
- 1/5
Rooms were really dirty we didn’t sleep on it and they refused to give the money back
- 1/5
Rooms were really dirty we didn’t sleep on it and they refused to give the money back
- 1/5
I've been to some sketchy hotels but this by far takes the cake. Upon arrival and checking in. I was told that the room may not have a working tv but was still given the key and sure as she said the tv did not work. I went back to the front desk and I was like can i just get a refund. This went unheard as i asked several times. I was given another key to a room. I entered this room that was now a none smoking room because i had first reserved a smoking room. My companion was truly uncomfortable and she didn't want to even put her bags down. As i was standing outside smoking I was approached several times by people who were soliciting drugs. We grudgingly tried our best to settle in. There was very heavy activity on this premises. It didn't take long to realize we were in a trap hotel. The room was very dainty with rusting fixtures and mold. By no means was a shower taken nor was a thought of it even. But this place had a great deal of drug activity. I would not recommend this hotel to anyone.
- 1/5
I've been to some sketchy hotels but this by far takes the cake. Upon arrival and checking in. I was told that the room may not have a working tv but was still given the key and sure as she said the tv did not work. I went back to the front desk and I was like can i just get a refund. This went unheard as i asked several times. I was given another key to a room. I entered this room that was now a none smoking room because i had first reserved a smoking room. My companion was truly uncomfortable and she didn't want to even put her bags down. As i was standing outside smoking I was approached several times by people who were soliciting drugs. We grudgingly tried our best to settle in. There was very heavy activity on this premises. It didn't take long to realize we were in a trap hotel. The room was very dainty with rusting fixtures and mold. By no means was a shower taken nor was a thought of it even. But this place had a great deal of drug activity. I would not recommend this hotel to anyone.
- 2/5
No wifi Cracked dirty cleaning and walls Only 2 lights worked
- 2/5
No wifi Cracked dirty cleaning and walls Only 2 lights worked
- 1/5
No hot shower, tv not working, cockroaches all around.
- 1/5
No hot shower, tv not working, cockroaches all around.
- 1/5
It is a very old and dilapidated facility. Place smell
- 1/5
It is a very old and dilapidated facility. Place smell
- 5/5
Good
- 5/5
Good
- 2/5
Overall dirty and everything was broken
- 2/5
Overall dirty and everything was broken
- 2/5
The room was dirty, had nothing but two beds linens, the window had horrible coverings I felt like if anyone walked by they could see in
- 2/5
The room was dirty, had nothing but two beds linens, the window had horrible coverings I felt like if anyone walked by they could see in
- 1/5
Room was dirty. Stains were on the bed sheets. Walls and dressers were damaged.
- 1/5
Room was dirty. Stains were on the bed sheets. Walls and dressers were damaged.
- 5/5
Good
- 5/5
Good
- 5/5
Good
- 5/5
Good
- 1/5
Bed bugs
- 1/5
Bed bugs
- 1/5
I came to my room and someone was already living in it and tried to pay me to find another room. Got second room it was nasty and no tv like advertised. Would like a refund or something for all my troubles.
- 1/5
I came to my room and someone was already living in it and tried to pay me to find another room. Got second room it was nasty and no tv like advertised. Would like a refund or something for all my troubles.
- 1/5
This property doesn't need to be on any app this property shouldn't even be open.... The staff is lazy and obviously are not supervised. The room was dirty the property was dirty everything was broken in the room and on the property. This place is full of drug addicts, prostitutes, and much more. This property should be condemned it was the worst stay ever anywhere...
- 1/5
This property doesn't need to be on any app this property shouldn't even be open.... The staff is lazy and obviously are not supervised. The room was dirty the property was dirty everything was broken in the room and on the property. This place is full of drug addicts, prostitutes, and much more. This property should be condemned it was the worst stay ever anywhere...
- 1/5
the photo on the advertising is very misleading not close to reallity the place is very dirty and unsafe
- 1/5
the photo on the advertising is very misleading not close to reallity the place is very dirty and unsafe
- 1/5
Room reeked of Marijuana, no tv at all for the 2 nights I stayed and still haven't received my deposit yet and it's been a week.
- 1/5
Room reeked of Marijuana, no tv at all for the 2 nights I stayed and still haven't received my deposit yet and it's been a week.
- 3/5
The area it's in.
- 3/5
The area it's in.
- 1/5
The rooms are dirty. Most of them don't have a TV. The neighborhood is not good. The staff told us they were bringing a TV and never did. We changed rooms twice because they were awful. But we didn't look at reviews first and pitched a non refundable stay. NEVER will i recommend this place or stay there again
- 1/5
The rooms are dirty. Most of them don't have a TV. The neighborhood is not good. The staff told us they were bringing a TV and never did. We changed rooms twice because they were awful. But we didn't look at reviews first and pitched a non refundable stay. NEVER will i recommend this place or stay there again
- 1/5
I can’t stress enough DO NOT BRING YOUR KIDS TO THIS HOTEL drugs, prostitution, mold in the room holes in the walls not one single light worked I couldn’t even take a shower the bathroom was so moldy and I didn’t even feel clean would never ever ever stay here again out of my four years traveling for work and staying in hotels this was by far the worst I’ve ever seen
- 1/5
I can’t stress enough DO NOT BRING YOUR KIDS TO THIS HOTEL drugs, prostitution, mold in the room holes in the walls not one single light worked I couldn’t even take a shower the bathroom was so moldy and I didn’t even feel clean would never ever ever stay here again out of my four years traveling for work and staying in hotels this was by far the worst I’ve ever seen
- 2/5
Very unclean.
- 2/5
Very unclean.
- 1/5
Worst Hotel in the entire nation.
- 1/5
Worst Hotel in the entire nation.
- 1/5
The staff was nice I took pictures of the inside of my room bathroom door wouldn’t close , the ceiling in bathroom was down some you could see in there and the floor at bottom was open people was knocking at my door for somebody else I was trying to get my money back yesterday
- 1/5
The staff was nice I took pictures of the inside of my room bathroom door wouldn’t close , the ceiling in bathroom was down some you could see in there and the floor at bottom was open people was knocking at my door for somebody else I was trying to get my money back yesterday
- 1/5
This property along with several other properties in the area that are owned by predominantly better in eastern owner operators plague the community with hacking and consistent Wi-Fi networks and windows and portals for people to do things that are unspeakable. Probably humiliated at this place
- 1/5
This property along with several other properties in the area that are owned by predominantly better in eastern owner operators plague the community with hacking and consistent Wi-Fi networks and windows and portals for people to do things that are unspeakable. Probably humiliated at this place
- 1/5
Problem with reservations and not properly accommodating us. AC looked broken, smelled bad and bathroom in poor condition.
- 1/5
Problem with reservations and not properly accommodating us. AC looked broken, smelled bad and bathroom in poor condition.
- 1/5
The absolute worst hotel experience I've ever had in my life and I'm 60 years old I have never been to a hotel where there is no TV in the room and constant noise all night directly outside the door and loud noises people shouting very very bad experience
- 1/5
The absolute worst hotel experience I've ever had in my life and I'm 60 years old I have never been to a hotel where there is no TV in the room and constant noise all night directly outside the door and loud noises people shouting very very bad experience
- 1/5
Booked the room on hotels.com. it was advertised like it would be a standard room. When we arrived, it was more like a crack house. The condition of the entire facility is horrible. All the light fixtures in the room were broken. The bathtub faucet was broken, and constantly running. The bathroom door would not close. I was in the room long enough to see it was deplorable. Immediately checked right back out. Do not waste your money here.
- 1/5
Booked the room on hotels.com. it was advertised like it would be a standard room. When we arrived, it was more like a crack house. The condition of the entire facility is horrible. All the light fixtures in the room were broken. The bathtub faucet was broken, and constantly running. The bathroom door would not close. I was in the room long enough to see it was deplorable. Immediately checked right back out. Do not waste your money here.
- 3/5
No TV in the room, Thank god we had our lap top and Bluetooth speaker.... people up at all kinds of hours. never know what to expect. THe bed was soft tho. the water got hot
- 3/5
No TV in the room, Thank god we had our lap top and Bluetooth speaker.... people up at all kinds of hours. never know what to expect. THe bed was soft tho. the water got hot
- 1/5
It had a broken fridge a curtain that wouldn’t close completely and the door didn’t lock.
- 1/5
It had a broken fridge a curtain that wouldn’t close completely and the door didn’t lock.
- 1/5
This place is in feet to raise dogs. They have racist working at the front desk, especially the lady she was here to say we do not put Black people in the back by the expressway the manager he’s a non-documented immigrant, running five hotels, including the Sonesta, but doing it all illegally illegal charges against people because he does not want to take the correct Weight and get them removed. If he wants them removed, he lies and has you criminally trespassed after he takes your money. I would not trust these people they steal from you. They know about everything that’s going on. There’s always old murders assaults going on on this property all known to the people there Gwinnett county assist them in illegal removal of people from their legal places to stay with receipts to show improve, but they feel like Gwinnett county does not follow Georgia State rules. They feel like we do not have any rights up here. I was told by the sergeant of the Gwinnett County Police Department I have no rights up here. Why have a good old boy inside the seat of his head is like the Ku Klux Klan a.k.a. Gwinnett county police. Blatantly told me like I said I have no lights. This hotel is ground zero for f fentanyl use purchase and distribution all known by the office. These people need to be exposed because they think they can come here and do what they choose to the citizens of the US when you’re not even properly documented
- 1/5
This place is in feet to raise dogs. They have racist working at the front desk, especially the lady she was here to say we do not put Black people in the back by the expressway the manager he’s a non-documented immigrant, running five hotels, including the Sonesta, but doing it all illegally illegal charges against people because he does not want to take the correct Weight and get them removed. If he wants them removed, he lies and has you criminally trespassed after he takes your money. I would not trust these people they steal from you. They know about everything that’s going on. There’s always old murders assaults going on on this property all known to the people there Gwinnett county assist them in illegal removal of people from their legal places to stay with receipts to show improve, but they feel like Gwinnett county does not follow Georgia State rules. They feel like we do not have any rights up here. I was told by the sergeant of the Gwinnett County Police Department I have no rights up here. Why have a good old boy inside the seat of his head is like the Ku Klux Klan a.k.a. Gwinnett county police. Blatantly told me like I said I have no lights. This hotel is ground zero for f fentanyl use purchase and distribution all known by the office. These people need to be exposed because they think they can come here and do what they choose to the citizens of the US when you’re not even properly documented
- 1/5
waited almost a half hour at the desk to be able to check in, people working there were pretty rude about everything too. our key card stopped working multiple times for seemingly no reason. the rooms were as filthy as the rest of the building, when we pulled up the place looked like a crack den and the fact that someone was killed on the premise while we were there solidified that. the room floors were sticky and dirty, there were several broken lamps in the room and the only working light was in the bathroom. sure it may be a cheap stay, but you're better off camping with the local homeless, they're more kind at least.
- 1/5
waited almost a half hour at the desk to be able to check in, people working there were pretty rude about everything too. our key card stopped working multiple times for seemingly no reason. the rooms were as filthy as the rest of the building, when we pulled up the place looked like a crack den and the fact that someone was killed on the premise while we were there solidified that. the room floors were sticky and dirty, there were several broken lamps in the room and the only working light was in the bathroom. sure it may be a cheap stay, but you're better off camping with the local homeless, they're more kind at least.
- 1/5
It's terrible all that needs to be said everything I want my money back
- 1/5
It's terrible all that needs to be said everything I want my money back
- 1/5
See star
- 1/5
See star
- 1/5
This place is very misleading. The pictures online show a very nice hotel that is not what you get when you stay here. The rooms are run down my room did not even have lock on the door could not open up the closet door the tub and bathroom were Brown and mildew filled. There was mildew on my curtains and air conditioner as well holes in the carpet on the floor and my door look like someone had tried to beat it in at one time before and was filthy dirty. The man at the reception when I told him that I could not stay in this room because it also did not have a microwave refrigerator like I was promised ends up taking me through a employee's only door upstairs to a nicer room. People did not have access to these rooms. And while this room was nicer than the one that I had received before it too had stains on the curtains and holes in the carpet not to mention the furniture was stained as well. This place had urine smell to the elevator and in the hallway had wires hanging from the ceiling outside the stairs were broken and looked like they were about ready to fall this place really should be condemned.
- 1/5
This place is very misleading. The pictures online show a very nice hotel that is not what you get when you stay here. The rooms are run down my room did not even have lock on the door could not open up the closet door the tub and bathroom were Brown and mildew filled. There was mildew on my curtains and air conditioner as well holes in the carpet on the floor and my door look like someone had tried to beat it in at one time before and was filthy dirty. The man at the reception when I told him that I could not stay in this room because it also did not have a microwave refrigerator like I was promised ends up taking me through a employee's only door upstairs to a nicer room. People did not have access to these rooms. And while this room was nicer than the one that I had received before it too had stains on the curtains and holes in the carpet not to mention the furniture was stained as well. This place had urine smell to the elevator and in the hallway had wires hanging from the ceiling outside the stairs were broken and looked like they were about ready to fall this place really should be condemned.
- 1/5
The absolute worst hotel I’ve ever booked with Expedia.
- 1/5
The absolute worst hotel I’ve ever booked with Expedia.
- 1/5
Place was terrible andunsafe for kids
- 1/5
Place was terrible andunsafe for kids
- 1/5
ROACHES-SPIDERS-ANTS-NO TV-PACKS OF CIGARETTES IN THE BOTTOM OF THE POOL-BURNS ON LAMPSHADE, CIGARETTE BUTTS IN ROOM-HOLES IN BATHROOM WALLS-BURN MARKS ALL OVER TUB & SINK-HOMELESS PEOPLE HANGING ALL OVER STAIRWELLS & PARKING LOT-PROSTITUTION & FIGHTS-POLICE PRESENCE-SMELLED LIKE CAT URINE INSIDE & OUT-NO PHONE-LIGHT SWITCHES DIDNT WORK-DEADBOLT ON DOOR WOULD NOT WORK EITHER.
- 1/5
ROACHES-SPIDERS-ANTS-NO TV-PACKS OF CIGARETTES IN THE BOTTOM OF THE POOL-BURNS ON LAMPSHADE, CIGARETTE BUTTS IN ROOM-HOLES IN BATHROOM WALLS-BURN MARKS ALL OVER TUB & SINK-HOMELESS PEOPLE HANGING ALL OVER STAIRWELLS & PARKING LOT-PROSTITUTION & FIGHTS-POLICE PRESENCE-SMELLED LIKE CAT URINE INSIDE & OUT-NO PHONE-LIGHT SWITCHES DIDNT WORK-DEADBOLT ON DOOR WOULD NOT WORK EITHER.
- 2/5
The my just added security at night which is good. It is around several places to eat.
- 2/5
The my just added security at night which is good. It is around several places to eat.
- 1/5
Poor management. Building is a cess pool for attics and prostitutes. Sad part about it is that there are going children being raised in the environment.
- 1/5
Poor management. Building is a cess pool for attics and prostitutes. Sad part about it is that there are going children being raised in the environment.
- 1/5
They sold the room
- 1/5
They sold the room
- 1/5
Horrible experience. This property is in really bad conditions. There is this one person in the reception, and he has to deal with the whole hotel. Loooong wait for check in. I get it, it is a cheap hotel, but I’d rather pay a little bit more next time.
- 1/5
Horrible experience. This property is in really bad conditions. There is this one person in the reception, and he has to deal with the whole hotel. Loooong wait for check in. I get it, it is a cheap hotel, but I’d rather pay a little bit more next time.
- 1/5
I don't normally leave reviews, but this hotel deserves one. We are the type of family that likes to save on short, overnight stays; so 2 or 3 star hotels are not new to us, and i don't expect more than i should for $70. However, this was the most disgusting cesspool I've ever stayed in. The residents (and i do me they reside there) are very obnoxious and rude. A whole club stood directly outside of our window and smoked and talked loudly and inappropriately until late into the night. The pool is not open. There is no breakfast. There is mold all over the place; on the curtains, in the bathroom. The bathroom is severely in need of maintenance and cleaning. There was scum and grime all over. The room smelled like old cigarettes. The floor felt like it was mopped with Pepsi. Absolutely gross. Don't stay here.
- 1/5
I don't normally leave reviews, but this hotel deserves one. We are the type of family that likes to save on short, overnight stays; so 2 or 3 star hotels are not new to us, and i don't expect more than i should for $70. However, this was the most disgusting cesspool I've ever stayed in. The residents (and i do me they reside there) are very obnoxious and rude. A whole club stood directly outside of our window and smoked and talked loudly and inappropriately until late into the night. The pool is not open. There is no breakfast. There is mold all over the place; on the curtains, in the bathroom. The bathroom is severely in need of maintenance and cleaning. There was scum and grime all over. The room smelled like old cigarettes. The floor felt like it was mopped with Pepsi. Absolutely gross. Don't stay here.
- 3/5
The bed was too high. Room was not real accessible for someone in a wheelchair.
- 3/5
The bed was too high. Room was not real accessible for someone in a wheelchair.
- 1/5
Very bad place, this is homeless charter. People urinate in the elevator. Please do not book in this hotel.
- 1/5
Very bad place, this is homeless charter. People urinate in the elevator. Please do not book in this hotel.
- 1/5
Horrible conditions! Questionable area. Very unfriendly staff. Stay away from this one!
- 1/5
Horrible conditions! Questionable area. Very unfriendly staff. Stay away from this one!
- 1/5
This was the worst day I’ve ever had in my entire life. After checking into my room, the bathroom ceiling was full of water and about to cave in. There was mold all over the bathroom and it was completely flooded. My concerns were not addressed the way that they should have by the people at the front desk who clearly don’t care about anything. There’s people using drugs and injecting needles in the parking lot, on the stairs, and throughout the very uncleanly facility. For the price, I should’ve known better not to stay in a place like this Unless you’re looking to indulge in illegal, activities.. This place is not for you.
- 1/5
This was the worst day I’ve ever had in my entire life. After checking into my room, the bathroom ceiling was full of water and about to cave in. There was mold all over the bathroom and it was completely flooded. My concerns were not addressed the way that they should have by the people at the front desk who clearly don’t care about anything. There’s people using drugs and injecting needles in the parking lot, on the stairs, and throughout the very uncleanly facility. For the price, I should’ve known better not to stay in a place like this Unless you’re looking to indulge in illegal, activities.. This place is not for you.
- 1/5
This place was unstable and even unlivable went to the office to get a refund after noticing no TV or telephone. They refuse to move us to another room or even give us the allotted amenities that are on their website.
- 1/5
This place was unstable and even unlivable went to the office to get a refund after noticing no TV or telephone. They refuse to move us to another room or even give us the allotted amenities that are on their website.
- 1/5
I liked nothing
- 1/5
I liked nothing
- 1/5
No TV in shabby room I was given but had the nerve to ask me for a deposit. The Room was so dirty that I had to check into another hotel just to take a shower
- 1/5
No TV in shabby room I was given but had the nerve to ask me for a deposit. The Room was so dirty that I had to check into another hotel just to take a shower
- 5/5
Great customer service
- 5/5
Great customer service
- 5/5
Very clean the the people that run places very nicely i will give y'all good names
- 1/5
This place should be condemned immediately
- 3/5
There are no bugs in the rooms. But every room has something different broken inside. There are obvious drug deals happening Nd obvious prostitution happening. Its very loud. Very disappointed.
- 1/5
Terrible property
- 2/5
Anyways, house keeping… do better.
- 5/5
Thank god for this place. Very friendly staff.
- 5/5
Great stay
- 5/5
This was one of the best stays I have had. Thank you.
- 1/5
Bad hotel of choice I will never go back there
- 3/5
Great, friendly staff, clean rooms.
- 3/5
WiFi goes in and out.. One room had regular linoleum floors; the second room has this nasty carpet. Definitely needs to be remodeled! A lot of people just hanging out in the hallways. Used to be cheaper but just recently went up in price.
- 4/5
Nothing was unique about this property. I actually left before dark I didn't feel safe.
- 5/5
great service all around
- 2/5
More like an apartment complex than a hotel.
- 4/5
Good location
- 1/5
And around outside loud music drugs, all around the property, you smell it people knocking on the door I had to leave I could not stay there. I felt very unsafe. The sheets were dirty that was holes in the walls. The carpet was dirty. The mattress was dirty, and I believe it even had bedbugs. I was not gonna sleep in that room I had to leave I had to leave.
- 1/5
Yes
- 4/5
Hello very nice Motel to stay.....
- 1/5
The place is so getto. If you want to risk your life go ahead.
- 1/5
Right from the start the person at the front desk was not pleasant. When I went to the room the door was very hard to open. I literally had to kick the door to get it open. The remote did not work for the tv. There was not a phone to call the front desk. The light fixture was falling off the wall. I accidentally locked my key in the room. I went to the office but the lobby was closed and sign said go to the side window. When I did, I was standing there waiting while three people were behind the desk and non of them came to see what I needed. The lady who served me earlier in the day just continue what she was doing and nod at me and mouth what did I want. She was far away and expected me to yell what I wanted. Well I did, and asked for a new key. Guess she could have heard me, because she brought it and said nothing.
- 5/5
Clean
- 1/5
As soon as i walked into the lobby to check in there was already a situation happening with the hotel workers- the owners i believe, husband and wife couple. And the guest for charging 1 price of 80$ for their room but another guest was only charge 65. The wife had an attitude and couldnt find my reservation even when i showed it to her and tried to turn me away. I got the husband to check me in but both have horrible customer service skills and are very rude. My room had no towels or toilet paper and i had almost no hot water to shower. The remote for my tv wouldnt work and the tv didnt have buttons. The office couldnt even change the batteries but even after i put my own batteries in it still didnt work. Junkies ride the elevator all night to get hi and follow you around asking for money. I dont recommend this hotel to females staying alone.
- 2/5
We stay there for 1 night while in a road trip, the price is kinda fair for one night but the place feels very unsafe and unsanitary, it has a smell that it is not nice
- 4/5
Very clean room nice linen and towels would stay again
- 1/5
We arrived looked at the room and walked straight out and handed the key back to reception. The room must have been used by meth addict's before us as evidence was everywhere. On leaving the hotel we had an addict and his wife approach ia asking for money. That is not a hotel, fit for a family. It appeals to prostitutes and drug addicts.
- 1/5
It’s very trashy
- 5/5
Keep up the good job
- 1/5
The hotel surrounding was littered with filth. It appears to be a homeless shelter with so many hoodlums hanging around the premises smoking and drinking. I was lucky, my stay was from 11:00 Pm to 7:00 AM.
- 1/5
Nothing
- 1/5
It was awful first no tv in room ,then there was no cable ,dirty ,the bathroom ceiling was falking down with mold black mold dripping down out of ceiling..i cant believe they are able to rent rooms lime that hated it would never go there agaim
- 1/5
This hotel seems to cater to transients and drug addicts. Night time consists of near constant yelling outside by people smoking on the balconies and pounding on doors. Not a pleasant stay.
- 1/5
Terrible room was dirty drug dealing people screaming and walking around all night this place should be shutdown immediately the staff did nothing to stop anything
- 3/5
It's located by McDonald's and bus transportation
- 3/5
Has quite a few eateries nearby (Dennys, Cracker Barrel, Taco Bell, mcds)
- 1/5
Day of check out, cleaning lady entered my room with me completely naked out of shower and without knocking, she apologized. Front desk staff apologized too.
- 5/5
The staff is very nice
- 1/5
If you go to this property you will see 100’s of guys standing around on the balcony which gives off an uncomfortable feeling when you’re pulling in to check in, also the tv didn’t work at all, they didn’t have a microwave or refrigerator on premises neither so what are they actually good for?
- 1/5
When we checked in, they put us in a room that had someone in it already. The second time they put us in a room that a door lock was broken and it led us to the room next-door. The third room they put us in do not have heat, and this was during the Atlanta snowstorm, requested king size bed, and never got that room. Out of three staff was terrible. We requested a refund we left. We did not stay there because we had no heat and Expedia is telling us that we will be refunded in full.
- 2/5
You get what you pay for. The only clean, and remodeled area is the lobby. Rooms are dirty. Women offering “massages” outside the rooms. Men with hoodies walking back and forth in front of rooms, following you in parking lot asking for money. No number to contact reception. Front desk staff is not the best. Key card would have to be reprogrammed EVERY time I left the room, and sometimes there was no one at front desk to help me and my kids back in the room.
- 3/5
Not that clean and the are is kinda shady ! The staff isn’t available most of the time and takes a while to get helped out !
- 1/5
Leaking bathroom could not get another room, refused to refund money so that I could go someplace else people outside yelling dirt y rooms fights between customers we're breaking out
- 3/5
Water wasnt very hot.
- 1/5
The toilet kept overflowing with nothing in it the sink was clogged, roaches holes in the walls loud banging all night no microwave the worst stay we left at 11 and never got my deposit
- 2/5
The hotel is pretty clean and decent for the price, but no tv, microwave, etc. The inhabitants who call this place home severely bring down the value of this property. No such thing as peace and quiet because they hang out til 3am yelling, cursing and screaming ratchetness. I wouldn’t return or recommend this place.
- 5/5
It was very pleasant night rest!
- 1/5
The room stalled like smoke and it was very dirty.
- 2/5
We did not enjoy our stay at this hotel at all. Don’t get me wrong, the staff was nice and friendly but the hotel itself is so old and smelling of smoke. We were given a smoke free room but it smelt like smoke. We are non smokers. The bathroom, room all were not in good shape. We spent most of our days outside and only slept at the hotel just because we don’t want to spend time at the hotel.
- 1/5
Extremely disgusting. Beware do not vist.. waste of money.. blood on towels. Hookers knocking on your door every hr.. and the sheets never been changed. I caugh covid 19 inside the room..
- 1/5
Waited 5 days for a fridge, microwave has roaches in it, T.V stopped working, booked room on Hotels.com and my reservation didn’t go through to the hotel. The hotel told me they didn’t care and that this was a 3rd party and that wasn’t their problem and threatened to call police even though I had my reservation confirmation. I spent my money twice and booked for the same day again and they gave another person a key to my room. These people walked in on me after I got out of the shower. The top of the toilet doesn’t fit, the tub has a lot of burn marks, the bathroom door is broken and the staff is extremely rude. I had 3 good experiences on my 2 month stay at this hotel so far.
- 5/5
.
- 3/5
cool night wish it was cleaner
- 4/5
It’s ok. WiFi never works
- 4/5
Decently priced for the holidays. Very close to several fast food places. There is a microwave and fridge is the room.