Baymont by Wyndham Norcross Atlanta
About Baymont by Wyndham Norcross Atlanta
Baymont by Wyndham Norcross Atlanta offers an outdoor pool with adjacent gazebo, fitness center, and business center. Guests will be 9.9 mi from Stone Mountain Park and Stone Mountain Golf Club. A flat-screen cable TV, microwave, and small refrigerator are included in all rooms. Baymont by Wyndham Norcross Atlanta provides coffee-making facilities as well. Guests can start their day with a full hot breakfast and take advantage of the barbecue facilities while enjoying the Georgia weather. A 24-hour reception and free on-site parking is available. The ReMax Greater Atlanta Stadium is 5 mi from Baymont by Wyndham Norcross Atlanta. Guests will also be 18 mi away from Central Atlanta and the Centennial Olympic Park.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Luggage storage
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
- EV charging
Reviews
The hotel reviews are mixed, with some guests expressing satisfaction with their stay and others expressing strong dissatisfaction. Common complaints include issues with cleanliness, misleading advertising about amenities, and poor customer service.
- Fast and easy check-in
- Friendly and helpful staff
- Misleading advertising about amenities such as hot tubs and breakfast
- Cleanliness issues, including stained furniture and carpets, dirty bathrooms, and bed bugs
- 5/5
Overall a clean safe place. They have lots of security cameras which is good. The staff is always pleasant.
- 2.5/5
There was nothing to like about it Lift smelled weed. The AC made a loud noise. No electrical pins near the bed. Breakfasts was pre-packed no dine in option. Property advertised a pool but it was closed. Wished Booking.com displayed that explicitly.
- 5/5
Clean, had no problems, very friendly and helpful staff. Older hotel, but a very good value for the price.
- 3/5
EV charger had no power, unable to charge car.
- 4/5
The room was clean and parking was very safe but what i did not like the paper bag breakfast. There needs to be either a hot or basic breakfast available.
- 4/5
Nice area, friendly staff
- 0.5/5
Bad
- 3.5/5
The location was great. We stayed for my son's graduation for 3 nights. There were lots of food choices that were not far away and the staff was nice and accommodating. The breakfast was a joke. More like a lunch snack. They give you a brown paper sack with a little Debbie cream pie and a pack of malt crackers. The advertisement was free breakfast but they didn't even mention it or ask if you wanted it unless you asked them. Then they give you this bag. What a disappointment. If you're looking for free breakfast don't come here. It doesn't even qualify for continental breakfast. They had a huge beautiful restaurant that wasn't even being used. What a waste of space. And the pool had no water and looked to have been closed for years by the look of it. Again very disappointing ? ? ?
- 3.5/5
The location was great. We stayed for my son's graduation for 3 nights. There were lots of food choices that were not far away and the staff was nice and accommodating. The breakfast was a joke. More like a lunch snack. They give you a brown paper sack with a little Debbie cream pie and a pack of malt crackers. The advertisement was free breakfast but they didn't even mention it or ask if you wanted it unless you asked them. Then they give you this bag. What a disappointment. If you're looking for free breakfast don't come here. It doesn't even qualify for continental breakfast. They had a huge beautiful restaurant that wasn't even being used. What a waste of space. And the pool had no water and looked to have been closed for years by the look of it. Again very disappointing
- 3/5
The room were clean but the bed was uncomfortable. The staff were friendly but the check in process was very long. The pool was empty and the elevator was broken the morning of our departure.
- 5/5
Exceptional
- 2/5
No hot tub, the pool was empty and the room smelled.
- 4/5
The hotel staff was friendly. The hotel was clean.
- 5/5
Exceptional
- 0.5/5
Nothing Staff, lady at the front desk takes her job way too serious I do not ever want to come back, gave me a sack lunch for breakfast Never again
- 0.5/5
Nothing Staff, lady at the front desk takes her job way too serious I do not ever want to come back, gave me a sack lunch for breakfast Never again
- 5/5
Exceptional
- 5/5
Staff is great!! The guy who works the night shift is very nice and has great customer service skills.
- 0.5/5
Nothing. The whole place stunk. They charged me extra for a balcony room which I had already paid for on booking. The living room doesn't have tv even though it is extra. The place didnt feel safe. There were broken down cars in the parking lot being worked on. There were a car full of people who would just sit and stare at you for several hours in the parking lot.
- 0.5/5
Nothing. The whole place stunk. They charged me extra for a balcony room which I had already paid for on booking. The living room doesn't have tv even though it is extra. The place didnt feel safe. There were broken down cars in the parking lot being worked on. There were a car full of people who would just sit and stare at you for several hours in the parking lot.
- 5/5
Clean room friendly staff big parking
- 2.5/5
Passable
- 0.5/5
I wouldn't want my worst enemy to stay here. They have not returned the deposit but they also said they didn't take my deposit. staff barely speaks english and is unhelpful with even most basic requests. we had issues with room cleanliness and the staff never attended to our issues. staff refused to replace the towels after two nights we still had wet towels.
- 4.5/5
No hot breakfast. I felt the website hyped the breakfast that was barely there. A bag of snacks is not breakfast especially for the price but otherwise it was not bad considering the quality of the rooms. Oh and the TV service always froze because it's satellite otherwise 10 out of 10!
- 0.5/5
I wouldn't want my worst enemy to stay here. They have not returned the deposit but they also said they didn't take my deposit. staff barely speaks english and is unhelpful with even most basic requests. we had issues with room cleanliness and the staff never attended to our issues. staff refused to replace the towels after two nights we still had wet towels.
- 4.5/5
The cleanliness of the rooms and the hospitality whenever I had any questions about my stay No hot breakfast. I felt the website hyped the breakfast that was barely there. A bag of snacks is not breakfast especially for the price but otherwise it was not bad considering the quality of the rooms. Oh and the TV service always froze because it's satellite otherwise 10 out of 10!
- 5/5
Everything was great The water didn’t get hot enough
- 5/5
The water didn’t get hot enough
- 5/5
They don’t have a healthy breakfast just snack bags . They have to be very careful about the towels. They have to replace the old ones.
- 5/5
To have everything secured and it’s very peaceful quiet They don’t have a healthy breakfast just snack bags . They have to be very careful about the towels. They have to replace the old ones.
- 1/5
The hotel was absolutely terrible doesn't deserve more than 2 stars not sure who assigned them 3 stars. The building looked really old and was begging to be remoldeled. The thing the room was moldy my family get coughing the entire night. They changed the room fortunately which was a hassle. They charged us extra for staying 5 mins extra which is insane. Plus the breakfast was only granola bar, crackers and juices. For a hotel that's charging close to $90 a night is absolute garbage. Not doing their again.
- 3/5
Pleasant
- 4/5
Need comfortable pillows and at least Netflix.
- 4/5
The balcony!!! The room was good too. Need comfortable pillows and at least Netflix.
- 2.5/5
Over charge my card, it takes too long to refund money.
- 2.5/5
Over charge my card, it takes too long to refund money.
- 4/5
Very good
- 0.5/5
Everything worst experience ever do no recommend
- 5/5
No breakfast just a snack bag
- 5/5
It is super clean. Near the venue where I attended an event.
- 5/5
Excellent
- 5/5
Excellent
- 1/5
Shower head was broken. Had to hold it the whole time. Air conditioner sucked. Bathroom light went out and took them forever to fix it. All around trash
- 1/5
Shower head was broken. Had to hold it the whole time. Air conditioner sucked. Bathroom light went out and took them forever to fix it. All around trash
- 1/5
I choose a room with hotub but when i got there they told me they dont even have a hotub in the hotel i tried to cancel my booking for a false advertising but expedia wont refund my money so i had to get back and take any room because it was late at night , and also the heater was so loud i did not get any sleep because of it !
- 1/5
I choose a room with hotub but when i got there they told me they dont even have a hotub in the hotel i tried to cancel my booking for a false advertising but expedia wont refund my money so i had to get back and take any room because it was late at night , and also the heater was so loud i did not get any sleep because of it !
- 4/5
Problems with the toilet and water took a while to heat up
- 3/5
No hot water it was warm
- 4/5
All in all not a bad place for the price. Looks like they still needed to do some renovations and some toches to the rooms but would defenetly stay there again
- 4/5
All in all not a bad place for the price. Looks like they still needed to do some renovations and some toches to the rooms but would defenetly stay there again
- 1/5
Nothing to like, wouldn’t recommend it. The only highlight was Tim in the evening shift that changed our rooms after we expressed how bad the first room was. Super friendly guy and very accommodating. Place looks run down. There’s a weird smell walking into the lobby and even our first room had a musty smell, bed hard as a rock, and AC would rattle like an earthquake when turning on and maintained a constant rattling while in use. Second room was decent, no smell, AC was quieter, and bed was a little better. Although the bathroom sink was missing a piece of the counter top that looked like someone simply forgot to add it on so you wouldn’t see the pipes.
- 5/5
Quiet
- 3.5/5
it was cozy and clean with nice staff the e charger didn’t work as advertised
- 5/5
Felt very safe. Room was nice and comfy! Nothing. Surprised at how much I liked it!
- 4/5
Room was clean. Parking was easy. My only issues were the property boasts a hot tub and 24 hour gym. Found out after checking in, hot tub was only for suite rooms and went to the gym and it was only a treadmill, 1 elliptical and 1 stationary bike. No other equipment. Was disappointed in this and no hot tub. Also the free breakfast was them handing you a paper sack with a granola bar, crackers, and a small water and juice. But the room was acceptable if you just need somewhere to stay.
- 4/5
Room was clean. Parking was easy. My only issues were the property boasts a hot tub and 24 hour gym. Found out after checking in, hot tub was only for suite rooms and went to the gym and it was only a treadmill, 1 elliptical and 1 stationary bike. No other equipment. Was disappointed in this and no hot tub. Also the free breakfast was them handing you a paper sack with a granola bar, crackers, and a small water and juice. But the room was acceptable if you just need somewhere to stay.
- 5/5
Excellent
- 5/5
Excellent
- 5/5
We enjoyed our stay here, the service was great and the room was clean.
- 3/5
Parking and bed ok
- 3/5
Parking and bed ok
- 5/5
Nice stay felt safe since the door you need a room key to unlock the main doors. The only downside i had was the water pressure was terrible. I had a good stay here
- 5/5
Nice stay felt safe since the door you need a room key to unlock the main doors. The only downside i had was the water pressure was terrible. I had a good stay here
- 4/5
Hotel was very quiet tv needa upgrading woth more xhannels other than that hotel was ok for the amount of money they don't look like pictures online but very do able.
- 4/5
Hotel was very quiet tv needa upgrading woth more xhannels other than that hotel was ok for the amount of money they don't look like pictures online but very do able.
- 5/5
Excellent
- 5/5
Excellent
- 4/5
Did not see the pool. The $75.00 of extra deposit was an issue. At the time of departure they did not want to, but were forced to by me, inspect the room to make sure I had not destroyed the property. And that my $75.00 would be refunded.
- 4/5
Did not see the pool. The $75.00 of extra deposit was an issue. At the time of departure they did not want to, but were forced to by me, inspect the room to make sure I had not destroyed the property. And that my $75.00 would be refunded.
- 3/5
Nice hotel with a beautiful and quiet inner courtyard. Very relaxing. Friendly staff and clean rooms. Breakfast is only a grab and go bag. Did have coffee. Fine for a one night stay.
- 3/5
Nice hotel with a beautiful and quiet inner courtyard. Very relaxing. Friendly staff and clean rooms. Breakfast is only a grab and go bag. Did have coffee. Fine for a one night stay.
- 4/5
I liked the area
- 4/5
I liked the area
- 3/5
The property has stacked mattresses everywhere outside. Other then that it was clean and tidy. They didn't offer much selection for breakfast.
- 3/5
The property has stacked mattresses everywhere outside. Other then that it was clean and tidy. They didn't offer much selection for breakfast.
- 5/5
Very clean and professionally run hotel
- 5/5
Very clean and professionally run hotel
- 3/5
Smell really bad in the room.
- 3/5
Smell really bad in the room.
- 2/5
Old and not updated for the money and very loud
- 2/5
Old and not updated for the money and very loud
- 1/5
Ceiling in the bathroom was broken; It has big cockroaches.
- 0.5/5
There was no breakfast even through it was said to have breakfast. We were told by staff they didn't have the equipment to store hot and cold good. So in the morning we had went to the front desk, and asked about breakfast we were giving brown paper bags with water OJ an oatmeal cream pie and peanut butter crackers. The worst breakfast if you wanna call it that I had ever had. The pool was dirty and water was green. If it wasn't for my kids bugging the staff about the pool it wouldn't had gotten open. Even though we were told at check in the pool was down for the rest of the year.Our room smelled like mold so we had to stay gone all day just to not deal with the smell. I was told that the only rooms they had we're there ones with the balcony which was an extra $10. But when we wanted to switch they would have put our family in rooms that were not next to each other.
- 5/5
Good cleaning and safety thanks
- 5/5
Good cleaning and safety thanks
- 1/5
Was interrogated by the front desk when asking for help. We had a group of us staying in different hotels, and one mode of transportation. The front desk woman decided we needed to be interrogated when we were dropping off our bags to our room. As customer, I don't appreciate paying for a place and being treated as a child. When confronted about it, she kept being intrusive, asking for things to be explained to her that were not her business and refused to give a way to identify herself so we could report it to management. Horrible Service... No accountability.
- 1/5
Was interrogated by the front desk when asking for help. We had a group of us staying in different hotels, and one mode of transportation. The front desk woman decided we needed to be interrogated when we were dropping off our bags to our room. As customer, I don't appreciate paying for a place and being treated as a child. When confronted about it, she kept being intrusive, asking for things to be explained to her that were not her business and refused to give a way to identify herself so we could report it to management. Horrible Service... No accountability.
- 1/5
They were totally rude .The worst thing is they are not serving breakfast as advertised and would not give me a credit equal to the cost . My friend fell in the parking lot.I told them she needed help And no one would assist her
- 1/5
They were totally rude .The worst thing is they are not serving breakfast as advertised and would not give me a credit equal to the cost . My friend fell in the parking lot.I told them she needed help And no one would assist her
- 2/5
Bad service
- 2/5
Bad service
- 2/5
dreary, pool/hot tub
- 2/5
dreary, pool/hot tub
- 3/5
The smell from the leak in the utility room kept me sick on my stomach the entire visit
- 3/5
The smell from the leak in the utility room kept me sick on my stomach the entire visit
- 5/5
Clean rooms , professional staff.
- 5/5
Clean rooms , professional staff.
- 4/5
I expected for them to have a hot tub as advertised and they didn’t. Very clean and safe, but need to be renovated a little bit.
- 4/5
I expected for them to have a hot tub as advertised and they didn’t. Very clean and safe, but need to be renovated a little bit.
- 1/5
The room was extremely dated. The bed was lumpy and it delt cheap. Very dated furniture. Cheap accommodations for soap and shampoo. Felt very muc hlike a very cheap motel
- 1/5
The room was extremely dated. The bed was lumpy and it delt cheap. Very dated furniture. Cheap accommodations for soap and shampoo. Felt very muc hlike a very cheap motel
- 1/5
Although not listed on their page in the Expedia mobile app (iOS), they charge a $75 incidental fee. This is non-negotiable and they will not make any exceptions for you not being made aware of it. Due to this blindside, I didn’t even get to stay at the room I paid for.
- 1/5
Although not listed on their page in the Expedia mobile app (iOS), they charge a $75 incidental fee. This is non-negotiable and they will not make any exceptions for you not being made aware of it. Due to this blindside, I didn’t even get to stay at the room I paid for.
- 5/5
We really enjoyed our stay...the room was clean the staff courteous.
- 5/5
We really enjoyed our stay...the room was clean the staff courteous.
- 2/5
It was ok
- 2/5
It was ok
- 4/5
Stayed here multiple times. Clean and terrific shower. Pool was closed this time tho. Breakfast is still goody bag.
- 4/5
Stayed here multiple times. Clean and terrific shower. Pool was closed this time tho. Breakfast is still goody bag.
- 4/5
It is an old property, it’s taken care of and in good condition
- 4/5
It is an old property, it’s taken care of and in good condition
- 3/5
Needs improvement the fan on the bathroom not working
- 3/5
Needs improvement the fan on the bathroom not working
- 4/5
Easy check in and check out. Clean room and good parking. No complaints.
- 4/5
Easy check in and check out. Clean room and good parking. No complaints.
- 3/5
Pretty good hotel
- 3/5
Pretty good hotel
- 5/5
Nice and comfortable room . Really like it and the price was excellent.
- 5/5
Nice and comfortable room . Really like it and the price was excellent.
- 5/5
Great stay
- 5/5
Great stay
- 5/5
I always love staying here
- 5/5
I always love staying here
- 5/5
- 5/5
- 2/5
Unexpected "deposit" and "grab bag" of unhealthy bottom of the barrel generic items for breakfast. Strong chemical aftertaste in the coffee. All around...hard NO.
- 2/5
Unexpected "deposit" and "grab bag" of unhealthy bottom of the barrel generic items for breakfast. Strong chemical aftertaste in the coffee. All around...hard NO.
- 3/5
The area of the hotel was great. I had no problems with the hotel except i wasn’t aware of a deposit being added on the price of the room so it was very blindsided so i feel that so people aren’t surprised the hotel should have something on their website about it. But that place was nice overall
- 3/5
The area of the hotel was great. I had no problems with the hotel except i wasn’t aware of a deposit being added on the price of the room so it was very blindsided so i feel that so people aren’t surprised the hotel should have something on their website about it. But that place was nice overall
- 5/5
Great
- 5/5
Great
- 2/5
The bed was so worn out that I felt like I was sleeping in a hammock. I’ve never had a bed sink so low before. My back got straight up destroyed over those two days.
- 2/5
The bed was so worn out that I felt like I was sleeping in a hammock. I’ve never had a bed sink so low before. My back got straight up destroyed over those two days.
- 5/5
Always love it here
- 5/5
Always love it here
- 5/5
Great
- 5/5
Great
- 5/5
Great
- 5/5
Great
- 1/5
The staff was rude and very uprofessional. Did absolutely nothing to help with issues checking in. Just wanted to immediately turn us away instead of doing their jobs and fixing the issue. Will never ever stay at this trashy place again.
- 1/5
The staff was rude and very uprofessional. Did absolutely nothing to help with issues checking in. Just wanted to immediately turn us away instead of doing their jobs and fixing the issue. Will never ever stay at this trashy place again.
- 2/5
In general it was ok, but many security issues with main and room doors. The biggest issue was the internet. I travel alot and this had to be the worst internet i've seen.
- 2/5
In general it was ok, but many security issues with main and room doors. The biggest issue was the internet. I travel alot and this had to be the worst internet i've seen.
- 5/5
This property is beautiful and one of the cleanest and quitest hotels I have ever experienced. The renovation done is superb…
- 5/5
This property is beautiful and one of the cleanest and quitest hotels I have ever experienced. The renovation done is superb…
- 5/5
It’s like home away from home my 2nd home
- 5/5
It’s like home away from home my 2nd home
- 5/5
Slow Atentions
- 5/5
Slow Atentions
- 3/5
I did not like the breakfast arrangement.
- 3/5
I did not like the breakfast arrangement.
- 1/5
To many individuals able to have access to property one of the entrance doors stayed open
- 1/5
To many individuals able to have access to property one of the entrance doors stayed open
- 2/5
It took an almost 45 min to check in. The hotel imposes their personal beliefs on their customers. The policies seem to apply based on how they feel at the moment. We were hurricane evacuees and when calling in as we were on the way, not only were we yelled at but the front desk hung up on us 3 times. They haven't sent my portfolio because they said they didn't see the reservation on day 2. They knocked on my door with a dnd sign on it several times. Maid yelled the entire time that she cleaned rooms. No peace at this place
- 2/5
It took an almost 45 min to check in. The hotel imposes their personal beliefs on their customers. The policies seem to apply based on how they feel at the moment. We were hurricane evacuees and when calling in as we were on the way, not only were we yelled at but the front desk hung up on us 3 times. They haven't sent my portfolio because they said they didn't see the reservation on day 2. They knocked on my door with a dnd sign on it several times. Maid yelled the entire time that she cleaned rooms. No peace at this place
- 3/5
For thebprice, a continental breakfast would have been nice.
- 3/5
For thebprice, a continental breakfast would have been nice.
- 3/5
The hotel needs TLC. The cabinet that holds the refrigerator and microwave is broken, the bathroom could use remodeling. There was only one person checking in and there was a line of people p people waiting. The checkin process has room for improvement. A lady had to pay for each item separately, hotel, deposit and dog, as opposed to just one transaction. The location is great.
- 3/5
The hotel needs TLC. The cabinet that holds the refrigerator and microwave is broken, the bathroom could use remodeling. There was only one person checking in and there was a line of people p people waiting. The checkin process has room for improvement. A lady had to pay for each item separately, hotel, deposit and dog, as opposed to just one transaction. The location is great.
- 1/5
The place is so dirty
- 1/5
The place is so dirty
- 5/5
Good hotel at a great price!
- 5/5
Good hotel at a great price!
- 5/5
It was good, just missed them serving breakfast and wish they didn’t require a deposit of $75
- 5/5
It was good, just missed them serving breakfast and wish they didn’t require a deposit of $75
- 4/5
It’s fine
- 4/5
It’s fine
- 5/5
Love staying here
- 5/5
Love staying here
- 2/5
This was a trip for a family funeral. The stay was comfortable but no room service, workers were VERY RUDE, We were here for 5 days and couldn't get a towel, toilet paper, let alone a worker to even come to our door. Outside of the bed being comfortable, worst. Hotel stay. We paid for our own toilet paper, purchased our own towels.
- 2/5
This was a trip for a family funeral. The stay was comfortable but no room service, workers were VERY RUDE, We were here for 5 days and couldn't get a towel, toilet paper, let alone a worker to even come to our door. Outside of the bed being comfortable, worst. Hotel stay. We paid for our own toilet paper, purchased our own towels.
- 5/5
Loved my stay with this hotel
- 5/5
Loved my stay with this hotel
- 5/5
nice
- 5/5
nice
- 4/5
Beautiful river view
- 4/5
Beautiful river view
- 3/5
This room doesn’t have enough charging ports in a convenient location.
- 3/5
This room doesn’t have enough charging ports in a convenient location.
- 5/5
Love the property Im coming back for sure!! 10/10
- 5/5
Love the property Im coming back for sure!! 10/10
- 3/5
Always smelled bad
- 3/5
Always smelled bad
- 5/5
Was good , was clean , the place very safe . I’m back again.
- 5/5
Was good , was clean , the place very safe . I’m back again.
- 1/5
I have stayed in a lot of hotels, and it is customary to hold a deposit of 30 to 50 dollars, but to require a $100 deposit that will be returned in 5 business days. For a hotel with nothing, mini bar no, movies you can buy to watch no, there is zero reason to get a deposit. And when I questioned the hotel clerk she was very rude. This place is a dump and would never stay ther again.
- 1/5
I have stayed in a lot of hotels, and it is customary to hold a deposit of 30 to 50 dollars, but to require a $100 deposit that will be returned in 5 business days. For a hotel with nothing, mini bar no, movies you can buy to watch no, there is zero reason to get a deposit. And when I questioned the hotel clerk she was very rude. This place is a dump and would never stay ther again.
- 5/5
I didn't like how you didn't changes My sheets for 2 nights.
- 5/5
I didn't like how you didn't changes My sheets for 2 nights.
- 2/5
The first room we got had a bad smell, we recuested to be changed, the 2nd also had a bad smell, we decided to stay because it was late.
- 2/5
The first room we got had a bad smell, we recuested to be changed, the 2nd also had a bad smell, we decided to stay because it was late.
- 3/5
It’s an okay place for the price but it didn’t have hot breakfast which is why I can’t give it more then 3 stars.
- 3/5
It’s an okay place for the price but it didn’t have hot breakfast which is why I can’t give it more then 3 stars.
- 5/5
Overall, my stay was excellent!
- 5/5
Overall, my stay was excellent!
- 4/5
It's closer to any where I wants to go. I don't like is a bit noisy at night throught the other room.
- 4/5
It's closer to any where I wants to go. I don't like is a bit noisy at night throught the other room.
- 5/5
Great stay. Very safe and quiet. Very clean and nice staff.
- 5/5
Great stay. Very safe and quiet. Very clean and nice staff.
- 3/5
Property is very dated and carpets in hallways are filthy
- 3/5
Property is very dated and carpets in hallways are filthy
- 2/5
No breakfast, no hot tub, pool close too early
- 2/5
No breakfast, no hot tub, pool close too early
- 5/5
Nice environment
- 5/5
Nice environment
- 4/5
Property was clean and quiet had a minor leak from the air conditioner and Tim made sure I was given another room with no problem. Tim gave great customer service!
- 4/5
Property was clean and quiet had a minor leak from the air conditioner and Tim made sure I was given another room with no problem. Tim gave great customer service!
- 4/5
Now for the problems: The TV in my room would not turn on, but it was not a big deal because we all had iPads. Also the shower head would not stay in place at the highest point (accessible room) so I had to bend at my knees just a little to wash my hair. One more thing, there was not a fart fan in the shower/toilet room, or if there was one, it was not working. We also had two dogs with us and the hotel has very little grassy areas to potty dogs. They do however, provide poop bags and trashcans. I also do want to say that my hotel room was very clean, the towels nice and fluffy, and my mattress was very comfortable.
- 4/5
Now for the problems: The TV in my room would not turn on, but it was not a big deal because we all had iPads. Also the shower head would not stay in place at the highest point (accessible room) so I had to bend at my knees just a little to wash my hair. One more thing, there was not a fart fan in the shower/toilet room, or if there was one, it was not working. We also had two dogs with us and the hotel has very little grassy areas to potty dogs. They do however, provide poop bags and trashcans. I also do want to say that my hotel room was very clean, the towels nice and fluffy, and my mattress was very comfortable.
- 1/5
When I book this hotel on May 15, it list with continental breakfast. but when I checked in, I found out that they don't have continental breakfast, just breakfast bag with one small bread, one small energy bar, small juice battle and one small water bottle. I stayed there for 5 night and the breakfast bag were the same every day. It was really bad, I requested for discount to the hotel counter and they refused. I think they lied in their listing and should give me discount for my stay.
- 1/5
When I book this hotel on May 15, it list with continental breakfast. but when I checked in, I found out that they don't have continental breakfast, just breakfast bag with one small bread, one small energy bar, small juice battle and one small water bottle. I stayed there for 5 night and the breakfast bag were the same every day. It was really bad, I requested for discount to the hotel counter and they refused. I think they lied in their listing and should give me discount for my stay.
- 3/5
The property was very clean. Thw Location was good for our purposes. The breakfast was in a brown paper bag. The pool was inoperable. A crack in the surface of tub. The doors from the hall to the courtyard were open 24 hrs.
- 3/5
The property was very clean. Thw Location was good for our purposes. The breakfast was in a brown paper bag. The pool was inoperable. A crack in the surface of tub. The doors from the hall to the courtyard were open 24 hrs.
- 5/5
The staff is awesome!
- 5/5
The staff is awesome!
- 5/5
Room was clean and bug free. Noise was minimal. Front desk staff was courteous. Bed super comfy. Paid the extra $5 for patio room so could smoke and sit. We come to Atl 2-3 times a year so this will be my go to.
- 5/5
Room was clean and bug free. Noise was minimal. Front desk staff was courteous. Bed super comfy. Paid the extra $5 for patio room so could smoke and sit. We come to Atl 2-3 times a year so this will be my go to.
- 5/5
Good
- 5/5
Good
- 3/5
We had 2 rooms for almost a week with 4 people per room. My husband took 6 total dirty towels to the desk and the clerk said she couldn’t be seen on camera giving that many towels to one person. Signs in rooms declare prices for missing items. We ran out of toilet paper, tissues, and coffee supplies in both rooms due to inadequate housekeeping. I even checked with the desk on the “every second day” to verify we would have service, but no one came. I had to ask for TP and I’m not even joking that I will check my credit card statement to see if they charge me extra for it. Overall, the facility obviously used to be very nice but is now in some kind of rehabilitation. The top floor is under construction. I don’t mind outdated, but the latch on one of our rooms had to be pushed hard to even latch closed. The rooms themselves were comfortable and acceptably clean. The pool was fine. We enjoyed the courtyard and gazebo. There is no or limited air conditioning in lobby areas inside. No air in workout room. Coin op laundry is convenient and quarters are available at the desk. Could have been a great review, but the miserly management really put a damper on the experience.
- 3/5
We had 2 rooms for almost a week with 4 people per room. My husband took 6 total dirty towels to the desk and the clerk said she couldn’t be seen on camera giving that many towels to one person. Signs in rooms declare prices for missing items. We ran out of toilet paper, tissues, and coffee supplies in both rooms due to inadequate housekeeping. I even checked with the desk on the “every second day” to verify we would have service, but no one came. I had to ask for TP and I’m not even joking that I will check my credit card statement to see if they charge me extra for it. Overall, the facility obviously used to be very nice but is now in some kind of rehabilitation. The top floor is under construction. I don’t mind outdated, but the latch on one of our rooms had to be pushed hard to even latch closed. The rooms themselves were comfortable and acceptably clean. The pool was fine. We enjoyed the courtyard and gazebo. There is no or limited air conditioning in lobby areas inside. No air in workout room. Coin op laundry is convenient and quarters are available at the desk. Could have been a great review, but the miserly management really put a damper on the experience.
- 3/5
Staff was very friendly and helpful
- 3/5
Staff was very friendly and helpful
- 1/5
Horrible & looks very dirty & is
- 1/5
Horrible & looks very dirty & is
- 1/5
The room smelled like mildew!! Really bad. The shower didn’t have hot water only lukewarm water. And there is NO HOT TUB unless you get the suite that has one even though it’s listed on Expedia as one of the amenities. Never again. Don’t waste your money. Terrible experience.
- 1/5
The room smelled like mildew!! Really bad. The shower didn’t have hot water only lukewarm water. And there is NO HOT TUB unless you get the suite that has one even though it’s listed on Expedia as one of the amenities. Never again. Don’t waste your money. Terrible experience.
- 4/5
Repeat stay and still good. Check in was fast and easy. Breakfast is still to go brown bag with juice/water and crackers.
- 4/5
Repeat stay and still good. Check in was fast and easy. Breakfast is still to go brown bag with juice/water and crackers.
- 5/5
I really enjoyed my stay. The room was spacious and had the amenities I needed. The staff was very friendly. I look forward to returning in the future.
- 5/5
I really enjoyed my stay. The room was spacious and had the amenities I needed. The staff was very friendly. I look forward to returning in the future.
- 5/5
Front desk staff was very friendly. This hotel is conveniently located near several restaurants and shops! I was only here for one night but it was peaceful and comfortable.
- 5/5
Front desk staff was very friendly. This hotel is conveniently located near several restaurants and shops! I was only here for one night but it was peaceful and comfortable.
- 1/5
Upon walking in the front entrance both sofa's and chairs were heavily stained (just plan nasty). The smell when walking in should have been common since for me to leave. NO! I was tired, sleepy, a headache and two hours away from home. I had to be back in Buford early Sunday morning so there was no need to drive home only to return in a few hours. Carpet very old, smelly and stained. When we entered the room I thought we would be okay because the smell wasn't as strong inside the room. Im sure because it was no carpet inside the room. The furniture inside the room was SO old. The rolling black chair was cracked all over; should have been replaced years ago. Both lamp shades were stained, cracked and peeling. The bathroom was okay; the shower head was hanging down from the wall. The worst part of this visit; the sheets on the bed had were stained with fuzz balls. We had to sit up on top of the bed and sleep for a few hours. As soon as I saw daylight we left. We ended up at the park 6 hours early and slept in the car because of my BAD decision booking this room on-line. I am sure this is an extended stay hotel. People were hanging outside at the pool and sitting under the gazebo at 2AM. PLEASE PLEASE DON'T STAY HERE !!!!!!!!!!!!!!!!!
- 1/5
Upon walking in the front entrance both sofa's and chairs were heavily stained (just plan nasty). The smell when walking in should have been common since for me to leave. NO! I was tired, sleepy, a headache and two hours away from home. I had to be back in Buford early Sunday morning so there was no need to drive home only to return in a few hours. Carpet very old, smelly and stained. When we entered the room I thought we would be okay because the smell wasn't as strong inside the room. Im sure because it was no carpet inside the room. The furniture inside the room was SO old. The rolling black chair was cracked all over; should have been replaced years ago. Both lamp shades were stained, cracked and peeling. The bathroom was okay; the shower head was hanging down from the wall. The worst part of this visit; the sheets on the bed had were stained with fuzz balls. We had to sit up on top of the bed and sleep for a few hours. As soon as I saw daylight we left. We ended up at the park 6 hours early and slept in the car because of my BAD decision booking this room on-line. I am sure this is an extended stay hotel. People were hanging outside at the pool and sitting under the gazebo at 2AM. PLEASE PLEASE DON'T STAY HERE !!!!!!!!!!!!!!!!!
- 4/5
The young girl on the desk in the day was extremely helpful when i arrived . would give it an extra star because of her professionalism
- 4/5
The young girl on the desk in the day was extremely helpful when i arrived . would give it an extra star because of her professionalism
- 5/5
Amazing!
- 4/5
The hotel itself was clean. The bed was comfortable not too soft or firm. Housekeeping skipped my room even though I didn’t have the do not disturb sign on the door.
- 3/5
Is ok for one night or two. Beds were comfortable
- 5/5
Great customer service and nice staff!!!
- 4/5
Y
- 5/5
Room was very nice and clean. Bed was super comfy!
- 5/5
Everything
- 3/5
Stayed 4 nights. Did not get any service until the 3rd day. No breakfast offered even though they had a nice facility available for it. Seems like management is still operating under COVID cover rules as an excuse to do as little as possible for their guests. Otherwise decent room for the price
- 5/5
Pleasant staff also
- 2/5
The check in process took a long time because they require a deposit for some reason. And they directed us to where a door would be to get to our room, but then we still had to walk all the way to the opposite side of the hotel to find the one and only elevator that felt like it would break down. Then walk all the way back to the other side to get to our room. The hallways were dingy and smelled like weed, so maybe that's why the deposit was needed. The "breakfast" offered complimentary is just a brown bag with a packaged Danish, peanut butter crackers, a juice and a water. We have food allergies and couldn't have that. The AC in the room was very loud and the beds' bed skirts were stained. There were no shelves in the mini fridge. The alarm clock wasn't even plugged in. The hair dryer smelled terrible when we tried using it.
- 4/5
Clean room, great shower and comfy bed. Breakfast to go bag was disappointing.
- 3/5
I was very disappointed that the amenaties included a hot tub, & their breakfast was a bag of water, oatmeal cake, nutragrain bar, some crackers & a orange juice. Not a continental breakfast. So, disappointing!
- 4/5
The property was well maintained and good for the price
- 3/5
- 3/5
When we asked if the jacuzzi worked, We were told it did. Once arrived the statement was “ the hot tub rooms are taken and the jacuzzi was closed for the season”. Basically we were mislead into booking….
- 3/5
- 4/5
It was fine for a hotel for 1 night
- 4/5
Can't beat it for the price. Staff perfectly friendly, rooms and hallways and courtyard sparklingly clean, despite being friendly to pet guests!