Araamda Inn Norcross

It was cool, very spacious rooms , comfortable.

The staff was professional In the room the paint is peeling off the ceiling. Not a good sight to look at when laying down on the bed

Very good

Tried to charge deposit that wasn't mentioned until I tried to check in. Couldn't get room and couldn't cancel.

Exceptional

Nothing.. Bad location..

Good

I loved the location, the room, ,the housekeeping staff! Definitely made my transition to moving very comfortable! Thank you all sooooo much! Not too much.. Just the internet was a bit slow, but that was about it!

Very good

It was a pleasant stay.

It was a pleasant stay.

Exceptional

Pleasant

nothing staffing service and dirty property

nothing staffing service and dirty property

Spacious room, comfortable bedding, close proximity to vending and ice. Staff was helping and kind. Quiet and environment and close to surroundsing restaurants, grocery stores, and midtown area. Plenty of fresh towels and room had microwave and fridge. Plenty of space for my luggage. Room had a few bugs, and water in tub never seemed to get hot enough.

Room had a few bugs, and water in tub never seemed to get hot enough.

The price because it was Memorial Day Weekend The rundown look of the place. Extra charges when you checked in. They gave me the wrong key went to try and go to my room and soneone was already in there. It could of been a terrible mistake. I coukd of been injured or killed ! No apology or anything!

Pleasant

The price because it was Memorial Day Weekend The rundown look of the place. Extra charges when you checked in. They gave me the wrong key went to try and go to my room and soneone was already in there. It could of been a terrible mistake. I coukd of been injured or killed ! No apology or anything!

Good place Nothing

Nothing

Nothing like having a spa in your room and sharing it with your favorite lovebug. No complaints.

Nothing like having a spa in your room and sharing it with your favorite lovebug. No complaints.

Very unflexible! Very unwilling to accommodate clients.

Very unflexible! Very unwilling to accommodate clients.

No me gustó ni un poquito, el baño, la tina y todo en mal estado

Passable

Bad

The Hot tub suite is awesome Pool wasn't open I understand why but still a bummer

Pool wasn't open I understand why but still a bummer

Super understanding staff for late check out. Very quiet inside hotel at night

Bad

Passable

Good

I liked the price I didn’t like the fact that my room had roaches and when I tried to get a change of room, I was told I had to wait til management got there and they wouldn’t even be there til later the next evening after my check out time !! Not included in the pictures is the baby roaches I seen running across the bathroom floor and the roaches on the wall behind the microwave !!

Nothing Everything

I liked the price I didn’t like the fact that my room had roaches and when I tried to get a change of room, I was told I had to wait til management got there and they wouldn’t even be there til later the next evening after my check out time !! Not included in the pictures is the baby roaches I seen running across the bathroom floor and the roaches on the wall behind the microwave !!

Nothing Everything

Nuthin They made us stand outside for 2 hrs and the WiFi was out for a week then they wouldn’t let us renew because of a review I wrote

Nuthin They made us stand outside for 2 hrs and the WiFi was out for a week then they wouldn’t let us renew because of a review I wrote

Disappointing

Exceptional

It was worth it I recommend this product to annody

Exceptional

NOTHING IT WAS GROSS. EVERYTHING.

Pleasant

Nothing Everything

La ubicación

Me gusta La ubicación

Nothing Everything

Bad

Exceptional

Bad

Excellent staff!

Excellent staff!

Exceptional

It was exactly what we needed the jacuzzi

It was exactly what we needed the jacuzzi

Exceptional

Very poor

Front desk staff most of them are friendly and accommodating That sometimes it's hard to hear or talk through the glass casing

That sometimes it's hard to hear or talk through the glass casing

Disappointing

Very good

Yes we had plenty of parking and the room was clean and cool. Also, the staff was very pleasant.

I didn't like the fact that the staff was so disrespectful and they was no help towards the situation

Couldn’t beat the price. A/C worked great.

Location and quite ness Appearance of the hotel

they need a up graders

No breakfast

Nothing good. Everything bad. Dude was parked way over the line and had the nerve to threaten me and my car. Staff did nothing. I got it on video. Had to call the police. Not even a refund. Didnt even see the room. And they kept my security deposit too. Dude threatens to smash my car and this hotel keeps my security deposit. What a joke. $800 in small claims coming soon. Show up.

Air conditioner making funny noise Wasn't working properly

The Staff - They dont turn into vampires right at the stroke of the 11 th hour. ? The Location - Great lost of fast food and shopping in this area easy access to interstate. The Rooms - Nice and clean. Good place to stay. Not alot of lighting in room at night seems hard to find things but daylight hours just open curtains. And really dont like the key cards u have to push in and out wait for light never seems to work the first time usually takes up to 3 tries last hotel you just tap and go with card which was really convenient when u have a handful of things.

Close to my work

Gwinnett county police profile you if you are seen leaving the hotel search you and everything

Big spacious room, but it's very old, and can use some updating to t.v.'s, paint and some coffee pots in the room would be great.

Leaving it behind!

N/a

First time great experience A wonderful place.

The $25 late fee after 11. Then after 11, anything left in the room will now cost you $50 a day storage cost.

There was know coffee pot

Don't get involved 😞

Roaches, thru have big house roaches crawling out from under the bed, at night!

House roaches come out from under “the bed”. Big house roaches!!

Disappointing beyond measure.

An instant regret.

I regret staying there on my birthday.

Unreasonably poor.

Makes sleeping in the car inviting.

More like a facility than a hotel. And is without the slightest hint of hospitality, owner on site, management on site.

If nothing for something is what you like.

If you like he poorest conditions available.

Poorest conditions available.

Lowest rates available for bare minimum without a hint of hospitality.

If you get what you pay for then there you get nothing and you may easily be barred from ever returning. Lowest rates on the planet though. Peace

The staff were very nice. Mold, hole in the wall, noisy, dark

The Rooms Needs To Have Better Blankets.

N/a

A clean and open space.

The place is clean, closer to the area restaurants and the staff was fabulous. The housekeeping has improved over time. I didn't have any complaints about this property. Still kind of having a sour spot with the accounting department for charging me late fees for not returning the key card on Wednesday, although my check out date was not until Thursday.

Ground floor windows were cracked and didnt lock. Every night around 2am, furniture in above unit was moved around for hours.....based on the smells, other guest mustve been using drugs. Loud music was played the last 2 nights i stayed. No ameninites. And barely any lighting in the room at all.

The hotel room was fine for the most part but did find two small roaches which we told them about and it's just an older Hotel & it's shows. They have done some upgrades in the room though

no coffee, the bathroom had black mold on the ceiling, the ceiling above the beds was in need of repair. sink was gross with nail polish or something in it. outside doors were usually put open by someone, door to room was loosely locked. was cheap though!

Been here a year and a half also im planning to get in one of those jetted rub rooms and i love the pool

Tonight the front desk person was very rude and had a nasty attitude.. That’s not how you treat customers.

Ok

Was accident in the taxi driver Atlanta. My case number 72069630844703 My son is in the hospital he’s not able to use the room I need Deposit $27.50

The bathroom was dirty, the room was not clean, the key didn't work, the door didn't lock from the inside, the front desk person wasn't anywhere when I arrived. The room smelled weird and looks nothing like online photos! Not worth the money

The Mexican manager that's there in tha am very rude you will loose business because of her nasty attitude poor customer service the African American girl that works there should have the Mexican managers job she's so sweet always greets you great attitude always smiling easy to approach that fat manger needs to b in the gym she's mad at how her body looks and her face poor customer service I will never spend my money there again

Staff and residents were in your business too much . Things from my room kept disappearing . Trash being left in the stairwells . Only had ONE washer and ONE dryer . Only one ice machine that you had to get to by going all the way downstairs . Homeless people sleeping outside the property and inside the stairwells . Front desk had nasty attitudes . Overall stay experience : Housekeeper was great !

Good place

Ok

Ok

It was ok for an overnight stay.

Cons: Two live roaches and one dead spider. A/C unit controls not functioning properly. Loud music late at night or guests fumbling around could be heard. Room lacked lighting. Lobby/hallway smells unpleasant. Pro: Only good thing is the price.

They kept my deposit and accused me a breaking the air vent in the bathroom although it was already broken

Didn’t like it it wasn’t wat I thought it was gonna be didn’t stay

Had seen a roach

Falta de atención y arreglos en la habitación mala condición de la habitación

When i say run….. RUN !!! This hotel give haunted hotel vibes. Its literally stinks from the outside to the inside. The receptionist is rude. I walk in she like what you need as if im bothering her. The room was absolutely disgusting bugs on the walk in room dark nasty barley lighting the walls was rusted. Bathroom peeling nasty really nasty. It smelled so bad through the entire hotel. If you like motels and roaches have fun. They need to shut this old hotel down it was a litteraly waste of money. They wouldn’t even try to accommodate to make me comfortable. Lady at the desk was just like leave the card. I do not recommend the pictures makes it look nice i knew it was cheap not to expect nothing fancy but this was absurd. Terrible i have never checked out a hotel so fast. The reviews have to be fake this place is terrible

It was a bit dingy , old and dark but it was clean .i mean what to expect for $60

Very poor service

Quite, clean, every one was nice

It was clean and spacious but the only thing is they don't have a cabinet or somewhere to hang your clothes with.

It was easy and comfortable for the price we got a very nice stay. Super affordable and they had the hotel all decorated for Halloween or was really cute and we had fun.

I wanted to change to other days and they didn't allow it,I have to stay in for just few hours

Parking was easy and nearby restaurants good.

Baaaaad

Stay was uncomfortable WiFi didn’t work neither did the tv plus heater kept going off and on. Really didn’t enjoy my stay

The staff is super helpful and polite! They were also very accommodating during my stay and knowledgeable about the policies within the hotel! Guests were very quiet and respectful. The room was up to standard, especially for a motel. The only thing I have to say that they should definitely work on is a their little bug situation, which could be a huge red flag for other guest!!

Todo muy bien ,y muy buena limpiesa

There was an error in the system and they mistakenly put my reservation on another day which was not my day of accommodation. I requested a refund and I never wanted it, they didn't want to give it to me, so that wasn't my problem, it wasn't my fault but the system's.

The hotel needs to be updated but I would definitely stay there again because I felt that they were actually cleaning the room. Customer service wasn’t bad. They charge an extra 27$ (refundable). The room was a bit dark.

Jbh

As typed

It was ok, nothing too fancy

Yes

Great

Very good

Safe for me

Amazing experience

It was amazing

Hot tub room was nice

Ok location.

big room and decent for the price tag

No problems

They are a scam so not book they will wait for u arrive to ask for an additional 25 dollars

Staff very frirndly

Room missed a chair, drawers and even hangers. On the positive side, it was quiet and spacious. Parking was plenty.

Hot Water really not Hot

Roaches

ok

They gave me a used room, sheets,towels and pillow all over the room and floor, the beds were not done and one of the pillows had what I believe is a period stain, I asked for my money back and they said a manager had to be present, and I went back the day after, and they told me that my money was refunded, but there’s still nothing in my account

Only problem with my key kept going out. I had to keep getting a new key to open my door.

Nice place

Everything about that place was bad and nasty room not clean properly bed was unmade costume service was rude I will never stay there again…..if I can get my money back I would because that place wasted of time and horrible

Ok,

It was a very good experience no issues big spacious rooms

I was relaxed however I do feel as tho they can have better communication. I was Confortable

The whole building and the rooms are dirty and the hallways and elevator smells bad. Staff barely speak English. Rooms are nothing but one bed and two school chairs. Bathroom has stains all over the toilet seat.

.

Thanks

Chill

Bed was uncomfortable, dirty, smelled and just not comfortable

Quiet and secure

I booked my room around 4-5am to sleep a couple hours before continuing my trip . We was traveling from Asheville to GA for a quick 24 hour Korean bbq joint . We just wanted to rest , & upon calling the hotel they advised we couldn’t check in until 8. We weren’t even going to stay the full stay we just wanted to nap before going back to Asheville . We couldn’t wait till 8 & went on & traveled back to our hometown .

I tried to contact them through the app and by calling them to let them know that I needed to cancel my 3 day stay. No one contacted me back within any of those days. I understand that the first day might not have been able to be cancelled or refunded because it was less than 24 hours until check in, but SOMEONE should have contacted me and refunded the remaining days of my stay.

Internet tooo slow and theri was a cockroach in the room.

My family and I walked into the lobby it was dilapidated. The from desk staff was impatient, rude, and would not listen. She was also very very slow with helping guests. There was vomit on the hallway floor. The first room smelled bad, the sheets and bedding were stained. The wallpaper in the bedroom was falling off the walls. There were still items from a previous guest in the room. The second room the bathroom walls were dirty, she bedding looked stained. In the third room, the bedding was stained and there was hair on the sheets. The bathroom was dirty and the sink was falling off the wall. The doors for two of the rooms did not lock. One room door was already opened before we got to the room. The cameras were hanging off the walls. Things were held together with duct tape. The back door was too scary/creepy for my daughters to walk through. We did not stay, we are still attempting to get a refund from Hotels.com for one of the rooms. When we were trying to get a refund for the other room, the front desk staff reassigned the dirty room we switched from.

The thing that my wife and I didnt like was the air conditioner wouldnt come on and stay on. It was hot most of the time we were there and the bed was so uncomfortable, and the pillows was flat. We stayed in room 239. The air conditioner needs to be worked on. They dont have continental breakfast.

Nice pool. Loved the Jacuzzi in the room. Didnt have a coffee pot which would have been great to have coffee on site. Vending machine was apparently down. But overall a good stay. Lots of extended stayers but they were friendly.

The staff was rude and unprofessional, treating all guests the same—regardless of their situation—as if they were homeless. I found this very unfair, especially since I explained that I had a home to return to and was only staying temporarily. When I mentioned that Expedia would be calling to confirm the situation, a staff member told me it had nothing to do with him and rudely told me not to ask again. Overall, the customer service was unacceptable, and the condition of the property was well below any reasonable standard.

This place is terrible! You can smell cigarettes right throughout the motel. The building is old and would do well with a refurbish. There were roaches in the unit

I didn’t like how we had to kill a roach 5 mins into the room , the covers have cigarette holes in them

Roaches, mold, musty

.

I would not stay here! They had bed bugs, roaches and room ceiling was leaking on the bed, management is never around! I have been trying to get my money back for my stay and they refused after pictures and hospital stay for the bugs submitted from third party. Don’t let the 7 or better rating fool you! Do not stay here!

Love it

Clean

Staff welcome us with bad attitude

The staff welcome us with an attitude.

It was very dirty in the week I stayed there I killed over 10 cockroaches if u care for ur own safety don’t go

The online pictures must be from when the hotel first opened. It is a bit older now. Bed still has springs

The staff was not friendly. the first room we were checked into smelled like bleach and other toxic cleaners. The second room on the floor. was better but the hotel overall was seedy. Would never, ever stay here again.

Reviews said property was good but upon arrival, noticed property is rundown and unkempt. Room itself had several roaches crawling on floor and walls throughput the night. Kept lights on but lighting was too low to keep them hiding. Wallpaper or whatever material is on walls was peeling. TV way too small and cable was blotchy. Beds were uncomfortable and springy. Comforters had several burn holes in them. Didnt even bother to uncover.

We got what we paid for. Toilet wobbled when you sit on it. Needs were uncomfirtable. Towels and pillows were thin and uncomfortable. They did offer daily cleaning which is rare.

I liked the wonderful customer service that the staff provided and the cleanliness of the hotel.

Quiet and clean

Reception very nice, quick! Thanks!

I booked for two nights but only stayed one night. Both Expedia and the property manager refused to refund my unused night. I wouldn’t recommend this place nor do I recommend using Expedia!!!

had roaches crawling freely

the bathroom sink was clogged, there was no glass provided for drinking water, the room lacked a table and only had two dirty chairs, and the refrigerator was not cooling properly.

Room smells

The price was good. It was quiet and location was good.

They charge for soap and shampoo, I had to ask for a towel plus towel rack was missing and advised there's a fridge but there wasn't one. Paid for a deposit which is normal for all hotels but what wasn't normal is they taxed it which I've never had done at all the hotels I've been to or the fact that they charged for the toiletries.

It was quiet and clean

Very quick check in and out

Lighting in the room is HORRIBLE,all bulbs must be 60 watts, I ask for a lamp or just take one of the frosted lamp shades of and no one came to do that. Get your things out your suitcase before the sun goes down or your screwed! The AC is at 6, only reaches the bed and you can't change it. If your on the couch for get it. NO IRON! The ONE you have to leave your license at the front desk for was broke. I actually bought a iron and offered to sell it to them for the $16 I paid for THEIR RESIDENTS and they said NO. The guest I gave the iron too said they don't even have a PLUNGER and they have ants! Don't let the pool and free night fool you.

I enjoyed my stay

Everything

Check in was an entire disaster and they literally charge for EVERYTHING! I wouldn’t be surprise if they charge for the air you breath there

It was a pleasant stayed

Checked into a dirty room with condom wrappers and body fluid on the floor. Bed wasn’t made and bathroom wasn’t clean. Room was changed and was ok. Internet connection was horrible.

Not clean roach infested fridge didn’t work for two days housekeeping does a mediocre room cleaning definitely ruined my vacation stay here but I definitely won’t be back here think twice before booking here

Jdndh

The property was definitely steps above comparable properties within the area for the money. However, there is always room for improvement.

I had a really bad experience with this hotel. First of all, the website pictures are fake and the rooms don’t match the pictures. The pictures showed there was a double seat sofa, which was the main reason I booked because I had back to were close to where There was a bug in the bed. The

Quiet and clean

Quiet

pool only available till 9 S/B at least 11pm since you can't check in till 3pm No breakfast's a bummer as well 😞

you get what you pay for

Probably one of the worst hotels I've stayed at. Nothing against the Staff they were great it's just not a great hotel

Rooms were all smell like marijuana. They didn't had iron.towels were old and worn off. Water pressure was very low in shower.

The cover photo of the lobby looks nothing like it does now. There is a giant plastic divider covering the front desk along with multiple prices of any amenities that any other hotel would offer for free. $15 for extra pillows, $9 for extra towels, $5 for soaps and toilet paper. The only elevator in the place reeks of marijuana and cigarettes. The housekeeping ladies just barge into the rooms without knocking. The parking area looks like a place where prostitution, drug deals, and other crimes happen frequently. Broken glass, pieces of trash, and various drug paraphernalia are littered all over the parking lot. Various shady characters were walking around giving my wife and I unpleasant looks. I have a strong feeling our car would have gotten broken into if we had stayed the night. Once my wife and I entered the room, we noticed how disgusting the room was immediately. We did not even set our bags because the floor was so damp. Along the walls, the outlets were loosely hanging. The bed frame looked like it had been chewed on at the bottom. When inspecting the bathroom, we noticed we were not supplied with extra toilet paper, any soaps or shampoos, and that hair was all over the floor. The refrigerator would not turn on.

I enjoyed my stay quiet

Leaking toilet wet floor dirty carpet roaches everywhere and horrible customer service

It was quiet

Look at it like this you get what you pay for it was very inexpensive and as long as you keep that in mind, it was good.

The clientele of the property is diverse, to say the least, and some are questionable. The front desk has a Perspex screen to protect the reception staff, who try to do a good job. I would not choose this hotel again.

Lock did not work. Room smelled like they covering up some bad smells. Spent 2 nights. They came in my room, while i was away. to clean what and why. They also had to copy my credit card that I used. Why???

do not book

Too old and dirty

Bad Place . Bad Area. Bad Staff. Charged me $65 because housekeeping said I stained the sheets " or whatever which was not true and I either had to pay or leave. I couldn't defend myself in any way nor did they show me proof . Shame

The price was amazing but that’s about where the accolades stop. The keys were difficult to use, having to put it into the slot sometimes up to 5 times to get access. The towels were thread bare and they gave no toiletries at all. The guests or shall I say residents of the hotel made no effort to keep their noise down on the later hours of the day. In fact, on our last night there, I had young children, not teenagers, running the hallways and making a ruckus from around midnight to 12:30am. The parking lot had a lot of sketchy activities, though I never felt unsafe I’m sure other people less used to this type of environment might feel uncomfortable. The only real other positive thing to note was that the staff turned down our room and made the bed on the daily.

Great service

Need to remodel the building.

I paid for two nights. But only stayed one cuz I was not staying any longer in that place. And of course I'm not going to get a refund. For the other night. The perfectly honest this place needs to be torn down and rebuilt.

Roaches and refuses to refund me bc it was after 10 mins as if i can say hi Roaches come out wherever you are.... it was within the 1hr of check in. They didn't have any other rooms that accommodate us. Only smoking.. they should have refund us.

The photo on the app of the office is not this location. The reviews for this location is extremely deceiving. When you sign in it says smoke and drug free facility, however, as soon as the elevator opened i was slapped in the face with weed. People yelling down the halls, walls super thin, one plugged worked in the whole room

Front desk person was very very nice.He deserves a raise such good worker

Spacious but WiFi does not work well. The room is loud because of party rental room and limited parking on those days 1 plus everything has to be paid for.

Then bed was comfortable and the shower was good. There was another bed in the room where the frame extended beyond the mattress. Both of us ran into it several times. No wounds, but it hurt. The kicker was that the bathroom had very little toilet paper. When I went to the front desk they charged me a dollar for another roll.

There is no Wi-Fi at my room

The property is old and needs major renovation. I was in a room near the exit door and was very nervous. I asked the representative for an upstairs room but he refused to give me one. I did not get to sleep because of people constantly coming in and going out.