Kalika Hotel

Old and run down! Dirty!

3 story hotel with no elevator, 1 microwave for the entire floor, no breakfast options for dietary restrictions, no full length mirror. Staff were polite and location was convenient.

The location of the hotel is fantastic for the falls , the free parking is ideal too. A quick getaway after your stay

Great value for price and great location

Hotel was clean but a little awkward with the entry and up stairs to the next floor. Also breakfast are was small and cramped and breakfast was lacking. Only bread, cereal or yogurt and the times we went for breakfast either low quantities of items or out completely. No outside entrance from the back side of the building you have to walk to the front or the one side. Other side by the pool/non operating restaurant is locked

We had good stay except Bath room door was not closing properly and shower was not fully functional

Great!

Dank. Musty. Dark. Staff unhelpful.

This was the worst breakfast ever I have to experience…

…..

Decent comfortable bed & bedding. Breakfast was pretty mediocre.

Awesome stay! Would definitely stay again!

We chose this hotel partly because breakfast was included, but the breakfast selection was extremely limited. The only options available were waffles, bread, cereal, and yogurt. The breakfast area was overcrowded, and food ran out quickly. During our visit, there was no bread available, and it was not being replenished. We spoke with the front desk employee, who explained that he was the only staff member working at the time and could not leave the desk to restock the breakfast area. Unfortunately, this left guests without assistance and unable to enjoy the breakfast that was included in the price of the stay. Additionally, there was an unpleasant odor throughout the property, which made the experience even less enjoyable. Overall, the lack of staff, poor breakfast service, and uncomfortable environment made this a disappointing stay. I would not recommend this hotel and would not stay here again.

Al dejar maletas olvidadas no prestan algún ayuda eficiente que permita recuperar lo olvidado

Great hotel, friendly staff!! Rooms were clean and super comfortable. Location was great! We were able to walk everywhere we wanted to go. We will definitely be back

Amazing location staff was very friendly

Only mirror is in the bathroom, so bring one with you. The breakfast had coffee and juice. Toast, cereal, frozen waffles, mini muffins,

Excellent motel rooms and staff

We specifically asked for room service no one turned up

Very nice! Staff very helpful.

Water pressure pretty bad. This place was not awful, but good in a pinch.

The hotel is acceptable for short stays. It does not have an elevator. One thing I did not like was the breakfast—there was very little variety, and the food looked unhygienic.

Free breakfast and helpful staffs

El servicio al cliente es pésimo, cuando llegamos nos atendió un hombre y no de muy buena manera llegamos a las 2 pm y q el check in lo podíamos hacer hasta las 3 pm y eso lo entiendo pero le digimos si nos podía guardar las maletas y eran 2 maletas pequeñas y dijo que nos cobraba $20 dolares x guardarlas hasta las 3 pm es el primer hotel donde me cobran x guardar las maletas y x una hora, cuando regresamos a las 3 pm ya habían cambiado el turno y era una señora la que había ahora y tampoco nos trató bien y se supone q el desayuno estaba incluido y nisiquiera nos dijo a qué horas el desayuno ni donde daban el desayuno a duras penas nos dio la llave de la habitación xq no explicaba nada y tenía muy mala actitud. Muy mal servicio al cliente no volvería

Excellent parking

Even when asked staff to clean the room , they replaced only the towels , but did not make the bed. Rest all was good.

The location of the place is very close to the falls. Overall building looks pretty well maintained. The room that we were staying in was smelling like cigarettes and also there are no elevators so we would have to carry our luggage on stairs.

Kalika hotel was great! Nice rooms, clean, decent breakfast to get your day started, good pricing.

Room was clean upon arrival. No coffee pot in rooms but I knew that so brought my own. We did have to request more towels/toiletries because they don’t clean your room daily. We stayed 3 days and overall was a good value.

Clean and comfortable hotel with friendly and helpful staff, and with walking distance to Niagara Falls. The breakfast is included, everything was well maintained. Highly recommend!

The staff was awesome and helped me feel safe while traveling as a solo female.

Staff were very nice. My gf needs a cane so no elevator was a bummer for sure. Hotel was clean. Rooms looked presentable and the beds were comfortable.

Convenient to what I wanted to do in town!

The floor made noise when people walk at above. The carpet was not clean properly.

Location All was good

Good room and amenities overall, but the breakfast buffet had very little to offer.

Minor malfunction with the bathroom faucet. The breakfast was nothing special. Close to the falls. Decent place if you can get a good deal on the price.

nothing We booked this hotel mainly because of the pool. On Booking.com it clearly stated that the pool was open Even on the hotel’s own website it says that the pool is open year-round, and there is absolutely no information saying that it is closed or out of service. After we arrived, I asked a female receptionist about the pool and she told us it was closed. There was no apology at all. Her attitude was very rude, arrogant, and completely unprofessional. I requested a full refund because the pool was the main reason we booked this hotel. After that, I contacted Booking.com and they told me the issue was on the hotel’s side and they should give us full refund (they never did) Booking.com also said the hotel refused to answer their calls and even hung up on them. Overall, this level of customer service was unacceptable. Someone with this attitude should not be working in customer service. Extremely disappointing experience and I would not recommend this hotel.

No water supply, no toilet/washroom near breakfast area.

Very close to the casino, very close to the falls and goat island, only complaint was there is a 100 dollar security deposit that was never mentioned till on site of hotel i would have loved to have known before hand but hotel had it back to me promptly about 45min after i checked out over all beds were comfortable clean and the stay was quiet will definitely stay again.

The staff was very rude. They do not have an elevator or microwave. They don’t respond to queries properly. The room was

It eas clean. Cheap. And the location was great Staff were super rude and had a preconcieved mentality that every guests are of low standard and it doesnt matter how you behave. This is a service industry. Front staff are supposed to have a bit of people skills. I cant really complain cus the price was cheap, but the breakfast was supposed to be complimentary and till 9 am. At 845, all food was gone and only coffee and plain sliced bread remained. I was shocked.

Everything good

Guy of reception so bad

Clean room, nice staff but water pressure was low

Ok good place for a cheap stay

Carpet in hallway is not clean.

Close enough to the falls A bit unclean but okay, the area felt a little sketchy

Descent beds. Terrible receptionist (whoever was there on the 15th of may at around 6:30pm) who welcomed us tried to scam us saying the booking doesn't show up and that theres no booking even though we paid before checking in. We only got the room after we threatened to call booking.com and escalate the issue. They basically tried to ask for more money for the room that we had already booked and paid for. The rooms are very congested and small, and theres no microwave or kettle for coffee or tea. It's literally just a room with beds and a TV, definitely not worth the price.

Me and my boyfriend had stayed at this hotel once before the most recent time and it was a good experience our room was clean the staff was NICE and nobody was awkwardly watching us the entire time. The room name was under my boyfriend’s name so my name wasn’t technically on the room but i had spent days there with him. He had left i lost the key to the room and had asked for help getting another key the absolutely disgustingly rude lady at the front desk did not calmly tell me that she couldn’t give me one she in return yelled it’s illegal when i asked why and asked if she could just call my boyfriend and confirm that i stay with him so i didn’t have to sit in a car for hours but she continued to be rude. She then would alert the other staff that i tried to get another key? The next morning i go to go into MY HOTEL ROOM after running to the car for clothes and the other worker asked me which room i was staying in (which isn’t typical) i tell him and he calls the room. This whole entire stay was ruined for both me and my boyfriend because everytime we stepped out of our room there was the female worker by our room being nosey and watching us, outside workers would walk past our car if we were smoking, the staff is incredibly rude and unhelpful and UNPROFESSIONAL.

Yes

Beds were comfortable, but the TV remote did not work. There was a used plastic cup behind one of the chairs. Otherwise a very pleasant experience.

Parking was easy, the state park was few minutes drive. The room was decent for the price. Would stay again!

Nice hotel, except for it is not handicapped accessible. No elevator and all floors you have to climb stairs.

Parking was great on site,no restaurant on site it wasn't open, roads were terrible,hotel had two roaches we killed, one ant. No elevator they need an elevator for handicapped it was close to everything we needed n found other restaurants n fast food within driving distance. Hotel looked newly renovated with a little tweeks they can get 4 to 5 stars all the way.

The staff was kinda rude and didn't communicate very well

The staff were consistently friendly, welcoming, and helpful throughout the stay, creating a positive first impression and contributing to a comfortable experience. Customer service like this goes a long way in making guests feel at ease. The room itself was extremely clean and well-maintained, which is always a top priority when traveling. The beds were comfortable and provided a good night’s sleep, making it easy to relax after a day of exploring the area. Overall, the accommodations met expectations and delivered a pleasant and hassle-free stay. For travelers looking for an affordable, clean, and conveniently located place to stay near Niagara Falls, this property is a great option and offers strong value for the cost.

There is no Water filling available. You have to buy Water for $2 each time. Breakfast is below average. Rooms are big & Clean.

Yes

Thank for the stay

Excellent service best staff clean rooms free parking. Niagara Falls casino shopping restaurants within 1 mile. Excellent experience to stay

Great stay for the price

My honest advice to intending visitors to Niagara Falls choose another hotel.

Near Park and casino.

It was just OK .. so much to improve

Would have appreciated a refrigerator-easy walking to all the sights of Niagara Falls

I'm confused I was charged 165 dollars for 2 night stay on April 13 and on the 17 100,dollars with no explanation please refund

Staff was also very helpful.

The parking is easy and very and the room very comfortable.

Our room was given to another guest that decided to extend their stay. No apology or anything. Nothing was open- no breakfast, no pool etc. Apparently this is a seasonal business that we were not aware of. Location is convenient.

Easy parking

good

Staff the room the fact that the indoor was closed for the which doesn't make sense the bug on the bed and cockroach near bathroom

No coffee. No breakfast. A cockroach in the shower.

Not the cleanest bathrooms. Shower floor was disgusting. Halls and lobby smelled of marijuana. Very young person working front desk appeared to be not sure of what he was doing

I definitely would comeback again for sure

If I could give a zero I would. If you are looking for a cheap room to stay this is it. Not much. No breakfast. No coffee maker. Just the basic.

The national park was very close. The room was nice and clean. The heat worked well. The water pressure in the shower had a little to offer.

Very clean,updated staff very nive although no coffee pot in room.

Cockroaches in the bathroom and rude staff

Great

Nice place for the money clean no complaints about anything

No microwave in the room. Tv channel selection was only about 12 channels and NOWHERE TO PARK! Even worse, the man at the desk couldn’t even give an idea where to go to park. Place was clean, bed was comfortable.

Excelente

Room was nice. There is no coffee. Took 10 minutes for warm water to shower. Hot isn’t open during. Winter. Price was ok. Needed rest from long day of driving. That part was great. No coffee to get day started was a bummer. Thought hot tub would relax after Long day. When booked all that was supposed to be there.

The location The attention of the staff was terrible, he said that the hotel offered breakfast and only offered coffee and bagel. I have stayed in other hotels that offer breakfast and it is totally different, and good service, this hotel does not offer any of that. They only ask you for the cleaning tip without even checking out. I don’t recommend it, I wouldn’t go back with them.

Cleanliness and smell

Cleaning and room No eggs in breakfast

The room was vert clean . Staff were friendly . The only downside was the breakfast.

Nice warm cozy place to stay close to everything casino the water I really enjoyed the amenities clean room

Good location, easy to park, nice staff

It has a great location near the Niagara Falls and the Canada border. Clean spacious and I love the idea room has 3 beds.

Staff was a minor young boy. Key did not work 2nd day.

Yes

I had a great night sleep.

Average stay. It was enough for what we needed, but if you expect “fancy”, this is not your hotel. Rooms do have refrigeration. No microwave. Working A/C and heat. Very small bathroom. Minimal TV channels (maybe 5).

The staff was awesome at checkin. The room was clean and stocked with towels.

whole building smelled like smoke. walked into our room and it was obvious it hadn't been vacuumed. put down our bags and saw a cockroach crawling on the floor. killed it and took it to the front desk as proof so we could get a refund. stay away

The staff was very kind and courteous the staff was very kind and courteous and the room was great

bed is uncomfortable

I was disappointed with my stay at Kalika Hotel in Niagara Falls. I had requested room cleaning, but my room was never cleaned. There is no elevator, so you have to carry your luggage up to the third floor yourself, which was very inconvenient. Additionally, the hotel is not very close to Niagara Falls compared to most other nearby hotels, making it less convenient for sightseeing. Overall, I expected better service and location for the price.

Everything was perfect, except for the chair in in the room was staying and disgusting. And the shower could’ve been cleaned better.

The room was not very clean. The air conditioner filter looked like it had not been cleaned in 2 years. Dust and dirt on everything. The bath floor mat looked like it needed to go to the rag pile.

Worth the money.

Italian restaurant was very good

Easy free parking and very close to the fall, about 10 minutes walk.

Yes.

Bathtub water drain problem

Nice place to stay

Guy at the front desk was really nice but we had trouble with are toilet had to take the back off to flush which wasn’t a big deal. The outside near dumpster a little messy but again not a problem. Overall the room was decent and I would definately go again.

Pool was closed but their website said nothing about that. They should be very clear about their amenities, what they are and when they are available. This is obviously an older hotel and it shows its age, but there’s nothing really filthy or disgusting about it. Shower is new and the water pressure was great! The bed was also very comfortable. Continental breakfast was less than average with very limited selections. Best thing about this place? The Italian restaurant!

a

The hotel condition is very good and the service are very nice.

Clean property, not a lot of services. Suitable for sleeping only.

Need to improve breakfast options and service.

Did not use parking. Breakfast was okay, no cream cheese for bagels. Staff nice

Parking next to entrance, Clean and nice bed, definitely stay again near future.

You asked and I answered truthfully!!!!!

2. Says check in is at 3pm but reserved room wasn’t ready until 345 then Tried to give a smaller bed though we paid for a king size bed but we refused 3. Parking lot was dirty and not enough parking for everyone with rooms 4. Have to walk up to 3rd floor to use microwaves. 5. Showers only. The pull up lever is glued up so you can’t take a bath 6. Pee or spilled stains on sheets 7. Extended breakfast hours for certain individuals only 8. Juice machine didn’t work for the first 4 days we stayed there. 9. Found two cockroaches in the room which I have pictures of 10. Dirt all over inside of the pool on the bottom 11. Squished up used cigar on pool area floor where you would walk 12. Room keys kept not working so you had to go back to desk to get it reset 13. Hair dryer did not work 14. The fridge froze everything even tho it was set on low.

Breakfast and coffee very miserly provided for a 300 dollar per night stay, its very poor and the surroundings are dark and sketcy in the night and dog attacks on the pavements

good

Bed sheets smelled bad, bathroom door broken, unable to lock, room is very small, terrible sound insulation - I can hear the person staying in the room above walking, the floor creaked.

I was appalled by the staff person during check in. The level of unprofessionalism and unfriendliness was shocking and ruined my stay. I couldn't wait to get out the next morning and NEVER NEVER see that person again. The room itself was as expected for the cheap price. It was clean and thats all i wanted. But that person who greeted us needs to learn some manners and some basic behaviors. I will NEVER come back to that place.

BEWARE: This hotel was ABSOLUTELY HORRIBLE. We opted to go somewhere else when we found bed bugs in the beds. The rooms reeked of smoke and Marijuana as well. There were some homeless smoking right in the parking lot. The pictures make it look ok BUT it is horrendous. The worst thing was, the front desk clerk went down to the room, came back and acknowledged the bugs but said "those aren't bed bugs so you should be fine. Either way we can't give you a refund". Go somewhere else.

Difficult to find and parking on the sidewalk was awkward

Parking was easy, shopping nearby. The refrigerator was dirty.

Dion (I think that's how you say his name) at the front desk was a gem. Such a personable young man. Our room was clean and the location was perfect (quick walk to the falls and casino) There is no elevator so if you have walking issues this can be a problem. We were disappointed that the indoor pool was shut down for the season (we'd never encountered an indoor pool shut down in colder months before) and the complimentary breakfast was desperately lacking. Overall, we are pretty easy to please so my husband and I had a nice stay. Cleanliness is most important to us and our room was clean.

Hotel was great. Breakfast wasn't the best but ok

Would suggest another toaster for the breakfast area.

Room was dirty, blood on the comforter and urine around the toilet. Complain several times and they never came to clean up.

I rented 2 rooms for my mother and aunt when they arrived at the hotel their rooms weren’t clean, staff put them into new rooms and my mother’s room had blood on the comforter the toilet had urine on the side of it. Staff told them they would have someone come to clean the rooms in the morning and they never came.

They just silicone the toilet water is pouring all over the ground there's white chalk in the whole entire bathroom they're extremely rude at the desk cuz I try to check in a half an hour early tell me to charge me a whole day

Of dust, shower was dirty and had no cable was antenna TV. Website shows cable and pool all year yet, the pool was “closed for the season”. Not a bad place to rest your head for the price but I had motels with better stays…

Nice

A disappointed experience.

Parking was easy and staff was respectful

Horrible

Very quite, clean. Breakfast next morning was ok. If in town again will reserve a room here. Thank you

Good n excellent

4th year in a row staying here. My wife and I enjoyed everything, as always. The value and close proximity to the tourism area cannot be beat!

Parking not do great

Nothing fancy, felt like hotel needs some feminine touch. Breakfast was average, cleanliness average, hospitality average. Just think they need a good woman to push the men to do better. I would stay there again for the price, but if that price went up, i would look for something else.

Yes

good parking everything in room was clean and working no problems

There were holes in the walls in the room. The bathroom door lock did not work. There was mold on the shower curtain. The toilet ran constantly. There was no parking spots at night and employee told me he can’t help me or tell me where to park. Key cards didn’t work, had to disturb family. After I complained daytime employee told me he would contact me, to offer a discount and never heard from him. Would not stay there again.

Safe

Limited tight parking, litter across property, super simple breakfast, housekeeper asked for a tip while there was hair in bathroom sink and toilet,persons checked us in were stoned to the point of struggling to check us in. Had to have key redone for second day of room. House keeper standing around hallway while enough trash accross front of hotel to fill several trash bags. Toleratd for 2 nights as the most budgetfriendlyfor a familyof 5 to see the falls. Would chose a differenthotel if back in the area..

Simple hotel with adequate accommodations. Rooms are a little dated but not in bad shape. The best part is the location; you can leave your car parked at the hotel then walk to Niagara Falls Park easily.

Very safe, we did not have any problem

Room floor mat was dirty , no amenities inside the room, small fridge, they have common microwave on floor where for small thing you have to go outside and wait for microwave if someone already using it, breakfast which is supposed to be intercontinental was terrible , juice and coffe machine was not working.

I used to like this hotel but hadn't stayed in a long time but this time they were rude and abusive, harassed me and basically made fun of my disabilities and stole $40 off my debit card they tried to trick me into saying there's no dispute and I agreed with the charge which they know I did not. They claim it was for damage, there was no damage to the room or property at all. They claim the towels being really dirty after a shower was damage to them. That is A ridiculous scam and there thieves. I want a refund now. The hotel was overpriced enough

U used to think this hotel was great but now staying after I hadn't in awhile the staff is abusive and rude ,making fun of my disabilities while pretending their not, making up excuses to charge me extra and try to force me to say I don't dispute the charge. Making up excuses to knock on the door every 10 minutes and more. I feel unsafe here and will not stay here anymore.

There was no microwave nor coffee maker in the rm

Parking was safe, fridge was unbalanced when I went to open it, and it fell out of cabinet, plus had a burn on top of it.

The rooms are really dirty. I asked them to bring toilet papers two times, but they never did.

There is no parking. Police pulling people over in front. Filthy, smelled like urine and cigarettes.no staff available at check in. Fire alarms going off at 1am -1-:15 am. No one notified us at all .Staff speaks minimal english. Do Not Stay, We Could Not stay, 5 hours felt like the worst time imaginable.trying to be reimbursed both them and Expedia terrible customer service. Bought insurance, waste of money. Every review posted is a lie. My entire weekend destroyed disrupted. Cost outrageous. $250 + after Expedia fees. Multiple attempts to get remainder of stay money back, joke. It said no cancelation fee. Plan on multiple calls excuses and wasted time. I assure You, this review will not go up, But it should.

The room was comfortable, but it had a very strong urine-like smell; we requested a change, but there were no rooms available. The solution was to use an air freshener to dissipate the smell. The entire carpeting was obviously dirty and shabby!

Lights were not working bathroom door didn’t lock moved to another room again the bathroom 1 light didn’t work had to go to front desk to check again and when checking out the housekeeper was asking for tips

I call to cancel my reservation the reception said he would do the cancelation but never did I was still chargered. When I called I was put on hold for 15mins and no one came to the phone.I wasnt able to cancel with expedia because it I passed check in time that I called .I was suppose to book at Naigra Canada and I mistakenly booked Kalika Ny .

Breakfast was very basic with no butter refill! Waffle was very cold and non tasty no option for hot waffle making

All the areas were really dirty. It was too noisy from the room above mine.

Easy check in, good location. Basic continental breakfast. Room was clean.

This was a nice hotel for doing the Niagara Falls tour. The only problem was that the toilet wouldn’t flush. We had to keep messing with the tank to get it to flush.

The room smells a cigarette,

Great location and staff,. Spacious room for being in New York. Limited parking

Its poorly maintained i would say the room cleanliness is not great saw some debris all over the room and the bathroom and asked to get towels replaced multiple times and never got them. And the only good thing i would say is the Italian restaurant nearby has a great food.

Good

Clean room

Hard beds, limited room, no elevator

the only thing staff needs clean bathroom exhausted fan it was too dirty...

Walkable to all the main attractions, will suit your needs

Nice quiet.. professional

Great customer service!!!!

Tv did not work dust every were tub was dirty hair was every were toe nails in the bathroom floor, breakfast was boxed waffles and bagels which they ran out so that was crappy , and to top it off the coffee was a machine and it came out watery. And started pounding not knocking they pounded a hour before check out

Ok

Nothing wrong with the hotel. The city lets to be desired.

Excellent customer experience Dion was very accommodating clean rooms updated quiet Hotel the location to Niagara Falls is close

The cleaning lady was very helpful and her son was also, very nice staff and very clean pool

I love it!

One overnight. Modest hotel, ok for a short stay. I would pick a more upscale hotel for a longer stay. Decor is tires.

Stuff is helpful Swimming pool is good

El lugar necesita mantenimiento, los empleados son muy amables, el hotel estaba limpio, pero se ve que no gastan dinero en mantenimiento ni remodelacion hace un buen tiempo

Great place to stay. Really close to the Canadian border and Niagara Falls.

Good location. Very close to Niagara Falls.

Nice budget hotel close to Niagara Falls.

Convenient to locate

We were staying in the room 110, I don’t now what was upstairs above us but up there was SO noisy at late night and in middle of the night 🙄 You could heard people walking around and doing something. Breakfast was decent: loaf bread, beagles, mini muffins, waffles, cream cheese, jelly, nutella, apple, oranges, coffee, milk, orange juice, apple juice, yogurt, and probably something else I’m forgetting. We stayed 4 days and 3 nights, they didn’t provide room service during those days.

Good

Bathroom door is broke won’t be able to close

I liked the receptionist, he checked us in a little earlier than expected, this gave us the opportunity to leave our things and go for a walk, very caring attitude and understanding towards us after 10 hours on the road. Good free parking. Breakfasts are modest, but everything was good. A good hotel for the night for its price.

Stinky horrific smell in the room even we have requested and given a non-smoking room. They charge extra $20.00 for 3 people in 2 double bed room but didn't give enough towel. No mirror in the room.

Was very convenient to walk to Niagara Falls. The room was ok. Pool area was dirty so we did not swim. Overall was very pricey and would not stay there again but it worked for needing a place on a holiday weekend.

N/o

We enjoyed our stay

Cool

Good location

The reception staff was very helpful and friendly. They took the time to explain the activities, restaurants, fireworks, and more to us and showed us on the map to be located.

It's convenient

The hotel needs some facelifts but the staff is friendly, breakfast is fulfilling, and location is excellent! Good short-stay value for the price - planning to stay there again.

No bathroom locks

Clean rooms and good service, everything is close. We had a great time with our family. I recommend it to everyone. Thank you for hosting us.

Breakfast should have more options

Staff very friendly. Older hotel but clean. Very comforable King bed with nice bedding.

Big rooms, friendly stuff, 20 minute walk to the falls. Breakfast is okay

This a low key but very nice hotel. It has 3 floors but no elevator. It seems kinda new as the paint and wallpaper was fresh. We had a king room and it was large. It had a fridge and there was a microwave next to the ice machine. There was breakfast and a breakfast room. It’s about a 20 min walk to Niagara Falls Park.

Stay was ok.

Nice and budget hotel, relatively close to all things

Overall good experience

Comfortable stay

The front desk staff membet who "greeted" us was rather shifty and let us with a VERY uncomfortable feeling.

The staff was pleasant and helpful when we locked our keys in the room, however the bathroom was small and little dirty, and we found someone else’s toenail in the carpet. The tv had half of the channels, and the mattresses were on the hard side. Overall we wish we would have booked elsewhere.

Great

I recommend this hotel .

The bathroom fixtures needed repair

Very clean and quiet with a friendly staff. The on-site restaurants were closed despite the fact that they were posted online complete with menus.

Un buen lugar para alojarse una noche la habitación cómoda y limpia la proximidad de las cataratas genial a 20 minutos caminando, desayuno lo básico no mucha variedad. Si volvería a hospedarme en este hotel

Good

This hotel is far from the pictures. If you are considering between other hotels which have the avg price with this one

Very dirty rooms and terrible breakfast. Flies in the room. Not going to recommend staying

Best fit for the budget. Niagara State Park is within walking distance—took us about 20 minutes. Since parking is limited near the park, we decided to walk. Breakfast options at the hotel are limited but good enough to start the day. With plenty of restaurants nearby, finding food was not difficult.

Bed comforts is not good otherwise room is good

There is no sitting area for the guests to wait at all in case of flight delays etc. You are stranded with your luggage in case of flight delays as they have no arrangement to keep your luggage in storage. So overall very poorly managed. Sorry to state this.

Fine for an overnight stay.

The location was great and close to all major attractions.

Crazy amount of noise till after midnight both nights we stayed ! Damp , dehumidifier out in the hallway was full of water and not running both days and nights of our stay !

Of bugs on bed

Only thing to like about this property is excellent front desk (at least my experience was great). But when you are paying around 300 USD for a room, at least you expect good breakfast (only had bread and bread and bread). Not even proper sitting area for eating breakfast. Tiny area where everyone lined up. This hotel shouldn’t be more than 100 USD a night. So for 284 USD, it’s disappointing. Again staff was great!!

Little outdated just adequate for a night stay not bad for walking to attractions seemed a little tight

Good friendly service and hotel was good surrounding area not so good

Hi, As soon as I enter the room, observed that no lock for bathroom door and sync drain issue

Did not feel safe walking at night. A lot of homeless.

Room was quiet and clean. There was no elevator and the stairs were kind of steep.

The two individuals at the front desk were extremely helpful, friendly, and professional. We stayed in room 110 which was the handicapped access and everything was brand new :the air conditioning, the new mattress. The bathroom was large and well appointed and clean..the towels were big white and fluffy. this room was half the price of many of the other rooms last night in the city of Buffalo and we were very very pleased with our choice. We left early to get on the road, so we did not stay for the free breakfast. It is a 15 minute walk to the park or a very short drive. I would absolutely recommend this as a budget option and would definitely stay here again. Kudos to the staff.

Generally a bit rundown.