Fort Eustis Inn
About Fort Eustis Inn
Located within 7.1 miles of Busch Gardens & Water Country and 12 miles of Colonial Williamsburg, Fort Eustis INN has rooms with air conditioning and a private bathroom in Newport News. Among the facilities at this property are room service and a 24-hour front desk, along with free WiFi throughout the property. Water Country USA is 9 miles away and Virginia Living Museum is 10 miles from the motel. At the motel, the rooms have a desk, a flat-screen TV, a private bathroom. All rooms will provide guests with a microwave. Historic Jamestowne is 17 miles from Fort Eustis INN, while Busch Gardens Williamsburg is 7.5 miles from the property. Newport News/Williamsburg International Airport is 5.6 miles away.
Amenities
- 24-hour front desk
- On-site dining
- Dry cleaning
- Self-service laundry
- Pet friendly
- Smoke-free property
Reviews
The hotel received largely negative reviews, with guests expressing dissatisfaction across various aspects. Common complaints included uncleanliness, poor service, and subpar room conditions.
- Proximity to a 7-11 store for convenience
- Affordable pricing
- Uncleanliness and presence of bugs in rooms
- Disrespectful and unhelpful staff
- 5/5
The staff take pride in their business and make a very positive effort in keeping things in order and comfortable for their customers. The staff have done a great job at fixing any issues I’ve had. They even called me to reassure me that the issues were resolved.
- 0.5/5
Worst motel not up to date looks worst then the pictures stinks like cigarettes and piss stove doesn’t work lights doesn’t work the floor is disgustingly dirty Worst motel not up to date looks worst then the pictures stinks like cigarettes and piss stove doesn’t work lights doesn’t work the floor is disgustingly dirty
- 3/5
Pleasant
- 5/5
Exceptional
- 5/5
Everything felt homely. Nothing!
- 5/5
Everything felt homely. Nothing!
- 4.5/5
Superb
- 3.5/5
Good
- 2/5
Next to a 7 11 store. Prices was great. I saw roaches in the room.
- 2/5
Next to a 7 11 store. Prices was great. I saw roaches in the room.
- 4.5/5
Superb
- 3/5
Room was had a slight mildew smell wich im sure they will are working on staff in nice and seems to take care of any problems stayed here a couple weeks earlier and was in different room the smell might just be that room but it was pretty cheap and its in a quiet location 7-11 right next door
- 2/5
Mostly clean bed and cleanish shower, did not get bedbugs. Room smelled terrible tho. Door lock was half-broken, walls and door were paper thin and there was lots of noise all night. Many people loitering around. Located right next to a schetchy 7-11. Staff was not hospitable, barely spoke english. Would not return
- 2/5
Good location if you’re going to Busch Gardens but that’s about it. The rooms are scary looking like a crime scene. The smell of cigarettes is unbearable. The lighting is dim and the room is yellow from the stains on the walls and light fixtures. The bed is suspicious and the sheets are questionable. The shower was cool thankfully. There’s a small kitchen set up but it’s so tacky. The whole place is an eye sore.
- 0.5/5
NOTHING! It was a sleazy place that you should have removed from your offerings a long time ago. It was 2 doors down from a strip club where hookers brought their clients. It was an open-air drug market. The place smelled like a stale ashtray. It was so bad that we relocated after 2 nights. Actually, we want our money back for the other 4 days! What a disgusting dump.
- 5/5
All was good No issues
- 1/5
I arrived and they didn't give me the room. They didn't know how to do the process with Expedia.
- 0.5/5
We didn't stay reservation was cancelled, the same day but I did not receive any part of my refund.
- 0.5/5
I didn't like the hotel at all.The staff had a nasty attitude and the room was filthy and there was spider webs in the room carpet smelled like urine and cigarettes
- 0.5/5
Staff was very rude and disrespectful didn't treat us like paying guests. The room was filled with spider webs and I didn't have an kitchenette and most definitely didn't get the room I booked online. I wasn't satisfied with the room at all
- 5/5
Courtesy of the staff and the proximity to a convenience to a 7-11 store for late night snacks.
- 1/5
How do you check out an establishment and you get NO record of check out they tell you to call booking .com this will be the last time I us this service and will not recommend to friends and family.
- 0.5/5
Should not be what it cost, should be lower. Not worth the price workers did not respect my privacy.
- 2.5/5
Location is a rundown part of the city, no breakfast provided No hair dryer, only 2 electrical receptacles in the entire room. Light switch turned out all lights not just the overhead light.
- 1/5
Old motel that is iNOT well kept. Had toilet water leak from upstairs into my room. My room was 50 feet from a busy 7/11. A person worked on his car just outside my window from midnight to 2 AM.
- 1/5
Disgusting all around
- 4/5
Great customer service and quick to take care of issues. Was able to park close to my room. There is 7-Eleven right next door, great for getting snacks and drinks.
- 3/5
Ok, little more attention on cleaning
- 1/5
Old and crusty bed old no good tv channels dirty bedding never again
- 1/5
Room was ridiculous disgusting. Had a female menstrual cycle stain on the comforter. dresser held together with screws hanging out. 3 weeks still waiting on my refund. with that being said 175 bucks for 1 night that i slept in my car with my kids. It was that to want to sleep in the car.
- 4/5
You paid for what you got. Bed was clean. Room was clean.
- 3/5
Nice location. Next to a 7-11 store. 15 mins local drive to Busch gardens. 15 min local drive to Newport News city center. Hotel itself is below expectations compared to the price. Okay for just stay for a couple of nights.
- 5/5
Amazing experience! Felt very homey.
- 4/5
Neighborhood is a little sketchy, but the motel was clean and comfortable.
- 4/5
It was ok just the cleaning and fixing of the roim
- 4/5
Comfortable enough
- 1/5
JUST DON'T DO IT
- 3/5
It was ok clean and bed comfortable
- 1/5
Too Noisey