Economy 7 Inn
About Economy 7 Inn
Located in Newport News, 14 miles from Busch Gardens & Water Country, Economy 7 Inn- Newport News has accommodations with free WiFi and free private parking. This 2-star hotel has air-conditioned rooms with a private bathroom. Colonial Williamsburg is 19 miles away and Historic Jamestowne is 22 miles from the hotel. The rooms in the hotel are equipped with a flat-screen TV and free toiletries. Staff at Economy 7 Inn- Newport News are always available to provide advice at the reception. Norfolk Botanical Garden is 29 miles from the accommodation, while Virginia Living Museum is 5.5 miles from the property. Newport News/Williamsburg International Airport is 1.9 miles away.
Amenities
- 24-hour front desk
- Self-service laundry
- Smoke-free property
Reviews
The hotel reviews are overwhelmingly negative, with guests frequently mentioning dirty rooms, unclean bathrooms, and rude staff. However, some guests appreciated the location and affordability of the hotel.
- Affordable pricing
- Convenient location
- Unclean rooms and bathrooms
- Rude and unprofessional staff
- 3.5/5
Good
- 5/5
Peace comfort Camosion from some
- 5/5
Exceptional
- 0.5/5
Nothing
- 5/5
Exceptional
- 2.5/5
Location is close to most stuff As I checked in, the front desk attendant had a nasty attitude, there were methheads outside my window ALL NIGHT until I ran them off. The owner yelled at me blaming dirt on the steps from my dog(was not from us).
- 2.5/5
Location is close to most stuff As I checked in, the front desk attendant had a nasty attitude, there were methheads outside my window ALL NIGHT until I ran them off. The owner yelled at me blaming dirt on the steps from my dog(was not from us).
- 0.5/5
Nothing but the beds were comfortable The room was dirty, the bathroom was dirty. The toilet was broken.
- 0.5/5
Nothing but the beds were comfortable The room was dirty, the bathroom was dirty. The toilet was broken.
- 4/5
For the price it was adequate. The room was clean, but shop worn. The amenities were a TV, a microwave, a hair dryer, and a small refrigerator. We only used the refrigerator, and it worked fine. The king size bed was not as firm as we like, but we both slept fine. The receptionist I would not characterize as a people person and English was a bit of a challenge for her. If you're looking for economic lodging for the night I'd recommend it. If you're looking for the grand hotel experience, this hotel not so much.
- 0.5/5
The rooms were dirty and smelled horribly. The staff advertises 24 hr service at the front yet refused to check me out till 11am. I told them I was unable to wait till 11 as I had a plane to catch. They said they would keep my deposit.
- 0.5/5
The rooms were dirty and smelled horribly. The staff advertises 24 hr service at the front yet refused to check me out till 11am. I told them I was unable to wait till 11 as I had a plane to catch. They said they would keep my deposit.
- 0.5/5
The employee The hospitality
- 0.5/5
The employee The hospitality
- 4/5
Very good
- 0.5/5
I booked online, the room I booked was no smoking and I was ok with going outside to smoke. The woman would not let us stay because we were smokers. Then they tried charging me a no show fee.
- 0.5/5
The lady she very bad behavior Very dirty
- 0.5/5
I didn't like anything because I was not allowed to stay I booked online, the room I booked was no smoking and I was ok with going outside to smoke. The woman would not let us stay because we were smokers. Then they tried charging me a no show fee.
- 0.5/5
Nothing The receptionist we’re very rude and dishonest
- 0.5/5
The lady she very bad behavior Very dirty
- 0.5/5
Nothing The receptionist we’re very rude and dishonest
- 1/5
There were roaches everywhere in the room. Crawling on the bed, on the shower.. on the walls, everywhere! Disgusting
- 1/5
There were roaches everywhere in the room. Crawling on the bed, on the shower.. on the walls, everywhere! Disgusting
- 4/5
I would like if the Workers who check you in to be A Bit more Friendly And There Laundry Service for the room is not Clean The Towels and wash clothes and mats for the floor are Dingy supposed to be White But they are A dingy Grey and I reclined my own room And when I was done the Rags I used were Black the floor was dirty because I was just checking in it was no reason for me to see crumbs and paper and the odor in the room was not pleasant after I was done cleaning I had to clean the air conditioning filters they wet full of dirt I wiped the walls down where you see dirty prints and the lamps and tv were dusty Now I’m Comfortable I have Sanitized the room and I put my own linen on the bed the pillows were dingy white and the headboard was dusty The Hotel Would Be Beautiful if they Had people who honor there work and put more effort but the Ownerw Don’t Allow Them To Spend Much Time Cleaning therefore the Rooms Can’t Be Cleaned As well as They Need to Be because They Are Rushing them and that causes them not to care about There Name being stamped on the rooms they clean I take pride in what I do And I have over 25 years of experience with cleaning And I Take pride in my work I can’t say that I ever had Complaints About my work I take Pride in what I do And it Doesn’t Take Long You Just Have to Create your Own Routine For House keeping do your Best And Take Pride in whatever I Do I Just Love when theVGuest are pleased and happy with my work
- 4/5
I would like if the Workers who check you in to be A Bit more Friendly And There Laundry Service for the room is not Clean The Towels and wash clothes and mats for the floor are Dingy supposed to be White But they are A dingy Grey and I reclined my own room And when I was done the Rags I used were Black the floor was dirty because I was just checking in it was no reason for me to see crumbs and paper and the odor in the room was not pleasant after I was done cleaning I had to clean the air conditioning filters they wet full of dirt I wiped the walls down where you see dirty prints and the lamps and tv were dusty Now I’m Comfortable I have Sanitized the room and I put my own linen on the bed the pillows were dingy white and the headboard was dusty The Hotel Would Be Beautiful if they Had people who honor there work and put more effort but the Ownerw Don’t Allow Them To Spend Much Time Cleaning therefore the Rooms Can’t Be Cleaned As well as They Need to Be because They Are Rushing them and that causes them not to care about There Name being stamped on the rooms they clean I take pride in what I do And I have over 25 years of experience with cleaning And I Take pride in my work I can’t say that I ever had Complaints About my work I take Pride in what I do And it Doesn’t Take Long You Just Have to Create your Own Routine For House keeping do your Best And Take Pride in whatever I Do I Just Love when theVGuest are pleased and happy with my work
- 1/5
Very dirty inside. No lock in the bathroom. Blankets had stains on it no room service. Had to go to office to get toilet paper.0 out of 10 I would rate it. The phone didn’t have wire in it not working basically. Tv did g play no channels.horrible.
- 1/5
Very dirty inside. No lock in the bathroom. Blankets had stains on it no room service. Had to go to office to get toilet paper.0 out of 10 I would rate it. The phone didn’t have wire in it not working basically. Tv did g play no channels.horrible.
- 1/5
Well I had such a bad problem checking in they said they had sold my rooms so the found two rooms for me and they were very bad the towels looked so bad. We had to go out and buy towels and wash clothes and something to make sure tub was disinfectanted. Was very bad never want to stay there again.
- 1/5
Well I had such a bad problem checking in they said they had sold my rooms so the found two rooms for me and they were very bad the towels looked so bad. We had to go out and buy towels and wash clothes and something to make sure tub was disinfectanted. Was very bad never want to stay there again.
- 4/5
TV did not function indicated no signal. Upon informing front office was rebuked and told no service available to fix the issue.
- 4/5
TV did not function indicated no signal. Upon informing front office was rebuked and told no service available to fix the issue.
- 3/5
OK for the price.
- 3/5
OK for the price.
- 3/5
Got to the room and there were ticks in the bed. So the guy at the desk moved our room Had to put a $50 smoking deposit for the room When i checked out and wanted my $50 back, at 7;30 am the lady at the desk was very rude again. We didnt smoke in the room. Most things were good, room was nice. Just a rude lady at the desk.
- 3/5
Got to the room and there were ticks in the bed. So the guy at the desk moved our room Had to put a $50 smoking deposit for the room When i checked out and wanted my $50 back, at 7;30 am the lady at the desk was very rude again. We didnt smoke in the room. Most things were good, room was nice. Just a rude lady at the desk.
- 1/5
They made me pay extra to get into my room. The tv didnt work and there were bugs on the floor. They wouldn't answer the door when I tried to come ask for another room so I just left and didn't get a refund.
- 1/5
They made me pay extra to get into my room. The tv didnt work and there were bugs on the floor. They wouldn't answer the door when I tried to come ask for another room so I just left and didn't get a refund.
- 3/5
It’s a safe place to lay your head if you can tolerate the wife if she’s working the desk. She is beyond rude and it’s something much more than a bad day. The rooms are okay and I am a local that will stay twice a month and be sure to bring an extra towel because the shower curtains do not keep water from getting the floor wet.
- 3/5
It’s a safe place to lay your head if you can tolerate the wife if she’s working the desk. She is beyond rude and it’s something much more than a bad day. The rooms are okay and I am a local that will stay twice a month and be sure to bring an extra towel because the shower curtains do not keep water from getting the floor wet.
- 1/5
When I called about the towels and the remote , I also asked for extra pillows. No extra pillows unless I pay a $5 fee. The towels and the tv remote were brought quickly to the room. And the stocking I pointed out was removed. I understand that the room was very reasonably priced, but standards, not so great.
- 1/5
When I called about the towels and the remote , I also asked for extra pillows. No extra pillows unless I pay a $5 fee. The towels and the tv remote were brought quickly to the room. And the stocking I pointed out was removed. I understand that the room was very reasonably priced, but standards, not so great.
- 2/5
Booked the room for a King Bed Smoking. They didnt have one available then they upcharged me to a Double Room Smoking. The room they gave me had been broken into and the door didnt work properly. There was broken tile in the bathroom area. The family that runs and lives in the hotel was very rude.
- 2/5
Booked the room for a King Bed Smoking. They didnt have one available then they upcharged me to a Double Room Smoking. The room they gave me had been broken into and the door didnt work properly. There was broken tile in the bathroom area. The family that runs and lives in the hotel was very rude.
- 1/5
Roach infestation. Do not stay. They also refused to give me a new room upon complaining about lights not working to staff.
- 1/5
Roach infestation. Do not stay. They also refused to give me a new room upon complaining about lights not working to staff.
- 1/5
Nothing
- 1/5
Nothing
- 3/5
It was only overnight
- 3/5
It was only overnight
- 3/5
Staff is very cold to guests.
- 3/5
Staff is very cold to guests.
- 1/5
The room was dirty. The hair drier was broken. The TV did not work. The microwave was rusty and never cleaned. The towels were stained and greasy. I asked for clean towels and my request wasn't just denied. It was rudely denied! The staff was horrible!
- 1/5
The room was dirty. The hair drier was broken. The TV did not work. The microwave was rusty and never cleaned. The towels were stained and greasy. I asked for clean towels and my request wasn't just denied. It was rudely denied! The staff was horrible!
- 1/5
Was not at all what I expected but it was a cheap motel and it was exactly that cheap
- 1/5
Was not at all what I expected but it was a cheap motel and it was exactly that cheap
- 4/5
- 4/5
- 1/5
Las camas estaban manchadas de sangre y moho y no tenían servicio de housekeeper
- 1/5
Las camas estaban manchadas de sangre y moho y no tenían servicio de housekeeper
- 5/5
Nice quiet safe and clean
- 5/5
Nice quiet safe and clean
- 3/5
Be prepared to pay a $1fee for your key card and $50 if you have a non smoking room, they refund you after you check out but if I knew that before hand I would of looked elsewhere.
- 3/5
Be prepared to pay a $1fee for your key card and $50 if you have a non smoking room, they refund you after you check out but if I knew that before hand I would of looked elsewhere.
- 1/5
Ok ok experience
- 1/5
Ok ok experience
- 1/5
Dirty sheets and stains
- 1/5
Dirty sheets and stains
- 1/5
Would not recommend
- 1/5
Would not recommend
- 1/5
Extremely dirty hotel w: rude workers !
- 1/5
Extremely dirty hotel w: rude workers !
- 2/5
Beds wasn't that clean.... everything was just dinghy and not clean like these pics
- 2/5
Beds wasn't that clean.... everything was just dinghy and not clean like these pics
- 2/5
I didn’t like that they were not pet friendly. Also, a lot of of drug related activities going on within the property.
- 2/5
I didn’t like that they were not pet friendly. Also, a lot of of drug related activities going on within the property.
- 5/5
Quick check in
- 5/5
Quick check in
- 5/5
First check-in went quickly and easily. They do require a small deposit for non-smoking rooms - honestly people, quit lighting up in them or get a smoking room, or go outside; these might not be required if you did. The clerk was pleasant and explained everything clearly and well. The room itself was on the second floor, up a narrow flight of metal stairs. When my wife and i entered we noticed it had a pleasant aroma, was spacious, and clean. No complaints there. The bed was comfortable and clean, although the comforter and decorative throw had a couple of burn marks, probably from being used in a smoking room, but was otherwise ready for a good night's sleep. The bathroom area was small, but the shower water was hot, and had good pressure. The fridge and microwave were clean and worked well. The fridge was super cold by the way, so bonus! All in all fornan inexpensive weekend getaway this motel is perfect. Just dont expect premium amenities.
- 5/5
First check-in went quickly and easily. They do require a small deposit for non-smoking rooms - honestly people, quit lighting up in them or get a smoking room, or go outside; these might not be required if you did. The clerk was pleasant and explained everything clearly and well. The room itself was on the second floor, up a narrow flight of metal stairs. When my wife and i entered we noticed it had a pleasant aroma, was spacious, and clean. No complaints there. The bed was comfortable and clean, although the comforter and decorative throw had a couple of burn marks, probably from being used in a smoking room, but was otherwise ready for a good night's sleep. The bathroom area was small, but the shower water was hot, and had good pressure. The fridge and microwave were clean and worked well. The fridge was super cold by the way, so bonus! All in all fornan inexpensive weekend getaway this motel is perfect. Just dont expect premium amenities.
- 1/5
Room was nasty toilet wouldn’t flush and the man at the desk was rude and a smart ass. Never coming there again
- 1/5
Room was nasty toilet wouldn’t flush and the man at the desk was rude and a smart ass. Never coming there again
- 1/5
It was horrible, there were cigarette burns in the blankets, stains on the pillows walls and doors, and no hot water in the shower. The other rooms in the hotel were loud at all hours of the night.
- 1/5
It was horrible, there were cigarette burns in the blankets, stains on the pillows walls and doors, and no hot water in the shower. The other rooms in the hotel were loud at all hours of the night.
- 5/5
I like how the staff was warm and welcoming. My room was extremely clean and the amenities are great.
- 5/5
I like how the staff was warm and welcoming. My room was extremely clean and the amenities are great.
- 2/5
The people at the front desk cannot assist we towels or anything housekeeping I found that weird. It’s clearly family owned, however they do not check behind their staff or just don’t care but the mattress were filthy period. Check for Bed Bugs please and report.
- 2/5
The people at the front desk cannot assist we towels or anything housekeeping I found that weird. It’s clearly family owned, however they do not check behind their staff or just don’t care but the mattress were filthy period. Check for Bed Bugs please and report.
- 1/5
First - The hotel has a horrible smell when you walk in your room. If has many roaches and needs caulking. The door frame was detaching from the door. The internet does not work properly. When it does work it is dial up speeds. Highly recommend you don't stay here. I won't ever again.
- 1/5
First - The hotel has a horrible smell when you walk in your room. If has many roaches and needs caulking. The door frame was detaching from the door. The internet does not work properly. When it does work it is dial up speeds. Highly recommend you don't stay here. I won't ever again.
- 1/5
I didn’t like how I couldn’t get a refund,after mistakenly booking a room for one night.I didn’t even show up and check in I was so disappointed in the customer service and waisted almost 100 dollars.No refund policy sounds like steeling to me
- 1/5
I didn’t like how I couldn’t get a refund,after mistakenly booking a room for one night.I didn’t even show up and check in I was so disappointed in the customer service and waisted almost 100 dollars.No refund policy sounds like steeling to me
- 2/5
The personnel was rude and reluctant to offer customer service. They did not have housekeeping when I arrived at 7:30 pm. Two of the three pillows in the bed were very dirty and they refuse to give more pillows even though the place was bearly occupied. I asked them to change them for some in another room and they refused. I asked to cancel my reservation and they said they would not refund the money. My wife and I ended up at Walmart buying pillows that night to be able to sleep. I would not recommend this place to anybody.
- 2/5
The personnel was rude and reluctant to offer customer service. They did not have housekeeping when I arrived at 7:30 pm. Two of the three pillows in the bed were very dirty and they refuse to give more pillows even though the place was bearly occupied. I asked them to change them for some in another room and they refused. I asked to cancel my reservation and they said they would not refund the money. My wife and I ended up at Walmart buying pillows that night to be able to sleep. I would not recommend this place to anybody.
- 4/5
Nice and really good house keeper's.
- 4/5
Nice and really good house keeper's.
- 4/5
The property is clean
- 4/5
The property is clean
- 1/5
The room was clean. The smell was off. There was zero water pressure for the shower. The front desk staff was really rude.
- 1/5
The room was clean. The smell was off. There was zero water pressure for the shower. The front desk staff was really rude.
- 1/5
The family that runs this place is absolute scum. They are rude and unprofessional. The service was absolutely terrible. I stayed for 4 nights and the room was not turned down my entire stay. No change of towels was provided. Housekeeping is absent. Would not recommend.
- 1/5
The family that runs this place is absolute scum. They are rude and unprofessional. The service was absolutely terrible. I stayed for 4 nights and the room was not turned down my entire stay. No change of towels was provided. Housekeeping is absent. Would not recommend.
- 2/5
While the rooms were clean, the staff and service were both terrible. The front desk staff was very rude and unprofessional. Not to mention, when we asked for clean sheets, we never received them, despite being told that some would be brought to us. I sincerely doubt I would be staying here again.
- 2/5
While the rooms were clean, the staff and service were both terrible. The front desk staff was very rude and unprofessional. Not to mention, when we asked for clean sheets, we never received them, despite being told that some would be brought to us. I sincerely doubt I would be staying here again.
- 3/5
Super uncomfortable beds. Might as well have put pillows on the ground and slept. You also have to put a dollar down in cash just to get the key to your room. It's only a problem if you never carry cash.
- 3/5
Super uncomfortable beds. Might as well have put pillows on the ground and slept. You also have to put a dollar down in cash just to get the key to your room. It's only a problem if you never carry cash.
- 2/5
The bed was good, but it was an old hotel and front desk staff was sitting on a sofa outside, she didn't look like she had a home, and she smoking.She wouldn't even give me and my husband some plastic cups, we had to drive down to wawa and get a big cup of ice for free, she said she could give us some more in the morning, well we was definitely leaving by morning.
- 2/5
The bed was good, but it was an old hotel and front desk staff was sitting on a sofa outside, she didn't look like she had a home, and she smoking.She wouldn't even give me and my husband some plastic cups, we had to drive down to wawa and get a big cup of ice for free, she said she could give us some more in the morning, well we was definitely leaving by morning.
- 3/5
The toilet could be cleaner. I had no cold water. A few small bugs flying around.
- 3/5
The toilet could be cleaner. I had no cold water. A few small bugs flying around.
- 5/5
Bed really comfy
- 5/5
Bed really comfy
- 2/5
Fixtures are old and molding. Need caulking. Wouldnt stay even for a quick romp in the bed. I didnt stay. I just paid again for another hotel. Must leave a deposit for the key. The outside was tidy. Plenty of parking.
- 2/5
Fixtures are old and molding. Need caulking. Wouldnt stay even for a quick romp in the bed. I didnt stay. I just paid again for another hotel. Must leave a deposit for the key. The outside was tidy. Plenty of parking.
- 1/5
Roaches in the bathroom, gum and blood on the pillows. Holes in the ceiling. Broken locks on entry door. Broken tv.
- 1/5
Roaches in the bathroom, gum and blood on the pillows. Holes in the ceiling. Broken locks on entry door. Broken tv.
- 1/5
The wash cloths and towels were stained the bed sheets were stained and had cigarette burns on them the springs were poking out the mattress and the room smelled like an ash tray i did ask for a smoking room but it’s not suppose to smell like an ashtray the bathroom door had a big hole in it they patched up one side of it overall this was not a good place to stay
- 1/5
The wash cloths and towels were stained the bed sheets were stained and had cigarette burns on them the springs were poking out the mattress and the room smelled like an ash tray i did ask for a smoking room but it’s not suppose to smell like an ashtray the bathroom door had a big hole in it they patched up one side of it overall this was not a good place to stay
- 2/5
Booked a non-smoking room but was told (even after showing my non-smoking booking through the app) that non-smoking was a request but not a room type. Had to take a smoking room and the room, while appearing newly renovated, was very dirty - I wouldn’t allow my crew to even take their socks off (just doing a quick sleepover). Mirror was filthy and the sink had a quarter sized hole it in where water was falling through to the area under the sink - we wouldn’t even try the tub. Very disappointing and we definitely won’t be back.
- 2/5
Booked a non-smoking room but was told (even after showing my non-smoking booking through the app) that non-smoking was a request but not a room type. Had to take a smoking room and the room, while appearing newly renovated, was very dirty - I wouldn’t allow my crew to even take their socks off (just doing a quick sleepover). Mirror was filthy and the sink had a quarter sized hole it in where water was falling through to the area under the sink - we wouldn’t even try the tub. Very disappointing and we definitely won’t be back.
- 1/5
I wanted to bring my family to the area to visit and couldn't have picked a worse place. The management was rude and unkind, the grounds were unkempt, and the room smelled like a trash can. Do yourself a favor and try to find at least a 3-star hotel in the area for you and your children.
- 4/5
#
- 3/5
Great locatiob
- 4/5
Better then expected