Umbrella Hotel

2-star hotel Good 681 Elton Ave, New York, NY, NY 10
Umbrella Hotel

About Umbrella Hotel

Well set in the West Bronx district of Bronx, Umbrella Hotel Bronx is located 1.4 miles from Yankee Stadium, 3.1 miles from Bronx Zoo and 3.4 miles from Columbia University. The 1-star hotel has air-conditioned rooms with a private bathroom and free WiFi. Private parking is available on site. At the hotel, all rooms include a desk. Every room has a flat-screen TV, and certain units at Umbrella Hotel Bronx have a city view. All guest rooms will provide guests with a fridge. Speaking English and Spanish, staff are willing to help at any time of the day at the reception. Metropolitan Museum of Art is 4.7 miles from the accommodation, while Central Park is 4.8 miles away. LaGuardia Airport is 6.8 miles from the property.

Amenities

  • 24-hour front desk
  • Fitness center
  • On-site dining
  • Café / coffee shop
  • Express check-in / check-out
  • Concierge
  • In-room refrigerator
  • Family friendly
  • Smoke-free property
  • Elevator
  • In-room safe

Reviews

3.3 / 5

The hotel has a mix of positive and negative reviews, with guests appreciating the cleanliness and comfort of the rooms, but expressing concerns about the safety and cleanliness of the surrounding area. The staff's customer service is also a point of contention, with some guests praising their helpfulness and others finding them unfriendly and unaccommodating.

What guests liked
  • Clean and comfortable rooms
  • Convenient location near shops and restaurants
What could be better
  • Unsafe and unclean surrounding area
  • Inconsistent customer service
  • Yomar Jun 2026 · via expedia
    5/5

    Todo muy bien

  • Mamadou Jun 2026 · via expedia
    1/5

    Do not recommend for a vacation stay

  • Pedro Jun 2026 · via expedia
    1/5

    Cuarto mal olor , cucarachas y el aire no enfriaba

  • David Jun 2026 · via expedia
    2/5

    I guess you don't get much in a city. The first room I was in smelled of tobacco. There no face cloth provided. The elevator was very slow to arrive. I was on the 4th floor. I wound up taking the stairs. Finally the card key stopped working. The master key didn't work either. They gave me a different room. Not much better but it was on the 1st floor! It didn't smell of tobacco. I did get a wash cloth but no top sheet on the bed. It's decor was quite odd. Hard to describe. No amenities like in room coffee service. No coffee in the hotel. I had to ask for a chair. Apparently no daily maid service.

  • Spero Jun 2026 · via expedia
    1/5

    The towels and sheet looked unclean (Not fully white), the room smelled like cigarettes smoke and in the middle of the night people were screaming and arguing. Definitely will not book this hotel again. Waste of money imo

  • Tina Jun 2026 · via expedia
    2/5

    Sheets were stained property was dirty

  • Lisa Jun 2026 · via hotels.com
    3/5

    I was woken up at 2am by someone trying to kick in a room door and then you hear ppl fighting in the hallway. No came upstairs to see if everything was ok. It was scary.

  • Maryanne Jun 2026 · via expedia
    2/5

    The shower didn’t work. It was loud couldn’t sleep and someone was having sex. Very disturbing

  • YANELI May 2026 · via expedia
    3/5

    ok

  • janay May 2026 · via hotels.com
    1/5

    room R dirty air conditioner only work sometimes

  • Nichole May 2026 · via priceline
    1/5

    I really wouldn’t stay here again ever I didn’t like everything the staff was a lil rude and nothing really worked in the room I really would come here ever again

  • Alfredo May 2026 · via hotels.com
    3/5

    AC DIDN’T WORK TOO WELL.. BESIDES THAT, OR STAY WAS OKAY.

  • Melinda May 2026 · via priceline
    0.5/5

    The location was good bed was comfortable and the room was spacious It was people running back and forth in the hallway loud music couldn’t sleep the

  • Rachel May 2026 · via expedia
    1/5

    I did not stay the night as I did not feel safe within the hotel.

  • Greg May 2026 · via priceline
    4/5

    Price was awesome for the length of the stay. Front desk people were very nice. TV channels were very confusing.

  • Maged May 2026 · via priceline
    1/5

    Bad bad bad

  • Bertalin May 2026 · via expedia
    1/5

    Wouldn’t recommend

  • Melissa May 2026 · via priceline
    1.5/5

    The noise housekeeping is very loud in th morning. Having a whole conversation near the door They are burnt marks on the bed

  • balaba May 2026 · via priceline
    5/5

    The rooms were very comfortable but could use a bit more furniture.

  • Anthony May 2026 · via priceline
    3/5

    The actual bedroom was cool. Had a table I could work on and a chair. Vending machine was out of order. The bathtub had a shower head but nothing to switch from bath to shower

  • Rafael May 2026 · via expedia
    5/5

    Great room

  • Luis May 2026 · via expedia
    5/5

    Good

  • Gemini May 2026 · via expedia
    5/5

    Great stay beautiful room and a great view of the bronx

  • Larry May 2026 · via hotels.com
    1/5

    staff was awesome. great place to stay

  • Ernest May 2026 · via priceline
    2.5/5

    Very comfortable but not up to my expectations of better quality... Windows blocked shaded small space bathroom suspected but I get what I paid for..

  • Jean May 2026 · via priceline
    0.5/5

    Couldn’t shower, the shower was broken. Everything

  • LUIS May 2026 · via expedia
    1/5

    First of all I've never stood up a place where they never clean the rooms the next day I had to request cheating to change my own linen request towels request toiletries it was more of a halfway house than an actual hotel stay I will be seeking it for refund

  • Stephanie Apr 2026 · via priceline
    0.5/5

    Nothing. Bathroom shower was broken. There were fights all night inside the hotel, making it impossible to get a good nights rest. There was very little amenities that was claimed to be offered. No ice machine. Again, bathroom shower was broken and not usable. There were fights inside thebhitel all night long, despite there being security. It was loud and dangerous. 117 dollars was absolutely not worth it. I will never stay here again, I will pay an extra $150+ and drive over an hour to my destination next morning, just to avoid this hotel. Regardless of location, it was pitiful.

  • Ray Apr 2026 · via expedia
    5/5

    I love this group so it was the best. Definitely going there again.

  • Shonzell Apr 2026 · via expedia
    3/5

    Nice

  • Tyler Apr 2026 · via priceline
    3.5/5

    Very clean, helpful and respectful staff, even better prices! High crime activity in the area

  • chadae Apr 2026 · via expedia
    2/5

    Room was a mess. Dirty , light made a noise all night and shower didn’t work. Got there late at night so I had to settle for somewhere to sleep. When issue was addressed I was told no manager was on site and nothing probably would be done to accommodate

  • Francisco Apr 2026 · via priceline
    5/5

    Everyting

  • Pablo Apr 2026 · via priceline
    2.5/5

    The curtains were too short and would not cover the entire windows

  • Hector Apr 2026 · via priceline
    4/5

    The shower in the room chosen did not work. The shower head couldn’t come on/work.

  • Jack Apr 2026 · via expedia
    1/5

    I was scared front desk sent no help

  • Vanessa Apr 2026 · via expedia
    5/5

    Amazing stay, booked another night one top of the 2 day stay.

  • Daniel Apr 2026 · via expedia
    2/5

    Both pool a

  • Tashanda Apr 2026 · via priceline
    1/5

    A dump

  • Stephanie Apr 2026 · via priceline
    3.5/5

    I like That is was clean. I didnt Like that the staff do not answer the phones from the rooms. I had to go down stairs just to ask them a question. I asked Them what floor was the ice on and they told me on the 5th and 6th floor. But they failed to tell me neither one of the ice machine worked. Befoe I came to check in the staff hung up on me. They need better customer service.

  • Jina Apr 2026 · via expedia
    3/5

    El espacio para parqueo es mínimo

  • yvette Apr 2026 · via priceline
    1/5

    nothing a lot of bums in front of the building even the receptionist

  • Linda Mar 2026 · via priceline
    4/5

    So the third room I got smelt of cigrette

  • Beronica Mar 2026 · via expedia
    4/5

    It be a good idea to put a microwave oh coffee maker too.

  • Kiera Mar 2026 · via priceline
    4/5

    modern, cute and comfortable walls are very thin lol

  • Jenny Mar 2026 · via priceline
    0.5/5

    elevator accessible we were robbed $200 cash to stay the night. after making a reservation previously that was incorrect. when asked if we could be accommodated and change the dates. or just pay the price of the stay he declined and told us only cash payments

  • Ricky Mar 2026 · via expedia
    5/5

    Excellent and quiet. Rooms were clean, will be back again.

  • Maria Mar 2026 · via expedia
    5/5

    Decent place

  • Lorraine Mar 2026 · via hotels.com
    1/5

    When we checked in the first room we got was dirty and used. I went back downstairs to get a new room. Then the heat was having issues and the shower didn’t work properly. Worst stay ever

  • Allison Feb 2026 · via hotels.com
    3/5

    Other rooms were inconsiderate of people’s sleep. Being very loud during intercourse. Disrupting our sleep.

  • Mohammed Feb 2026 · via expedia
    1/5

    I was there for 4 day noo

  • Aida Feb 2026 · via expedia
    5/5

    All of the above .. friendly staff , rooms are clean , had everything we needed

  • Shawn Feb 2026 · via expedia
    4/5

    It was good not that bad really good overall

  • Mercedez Feb 2026 · via expedia
    1/5

    The room was reasonably priced especially for us to only be there two days. We did see a few roaches and the sheets had burn marks. The walls had holes in them and the floors were disgusting turned our socks black. The receptionist when we checked in was more worried about being on her phone than checking us in. The customer service aspect wasn’t good either she was irritated and quickly dismissive as if we were bothering her. Will never stay here again.

  • Mory Feb 2026 · via expedia
    5/5

    Yes, they were. Thanks

  • Richard Feb 2026 · via expedia
    4/5

    It was clean but two issues the toilet sit wouldn’t go down it was permanently stuck behind the counter top also no microwave no way to heat up food

  • Adama Jan 2026 · via expedia
    2/5

    The bed was horrible noisy shaky and the room service not great. The room doesn’t have a simple microwave, coffee machine nothing just basic

  • Naquisha Jan 2026 · via expedia
    1/5

    No shower toilet hardly flushes can’t choose song on YouTube

  • Zachary Jan 2026 · via hotels.com
    1/5

    I did not feel safe

  • Steve Jan 2026 · via expedia
    1/5

    Didn’t even stay for the night I left after two hours. The bed is terrible. The room was not clean. The towels were dirty. Total waste of money.

  • Maria Jan 2026 · via expedia
    5/5

    Clean and comfortable

  • Carlos Jan 2026 · via expedia
    1/5

    Very bad

  • Jessica Jan 2026 · via expedia
    5/5

    No complaint thank you

  • Jordan Jan 2026 · via expedia
    3/5

    no access to a ice machine or a microwave

  • Tanesha Jan 2026 · via expedia
    5/5

    Clean

  • Kyle Jan 2026 · via expedia
    5/5

    Beautiful vunshway

  • Denise Jan 2026 · via hotels.com
    5/5

    I would recommend this hotel to anyone I know very good upkeep they help you and this is my favorite place

  • Sidi Jan 2026 · via expedia
    5/5

    Relax place good customer service

  • Elaine Jan 2026 · via expedia
    4/5

    The room wasn’t bad but when we first got there the room was freezing and it took a while for it to warm up. Other than that it was ok

  • Sylvia Dec 2025 · via hotels.com
    1/5

    Due to the area/vicinity, we called Hotel.com and spoke with an agent as well as calling the Hotel to notify we would not be coming due to the vicinity. The agent we spoke with, female said it would not be a problem and we should get in touch with Hotels.com. So fast it's a month and each on of the them (hotel/and on the online agency) have continuously blame the other. As a constant traveler, I have never had this type of an issue. I am hoping that Hotels.com will step up and do the right thing by crediting the entire amount to the credit card as promised.

  • Joseph Dec 2025 · via expedia
    2/5

    Not a place for a last minute stay

  • Michael Dec 2025 · via hotels.com
    3/5

    Lobby and floors smelled like marijuana. Parking very limited. Remote for TV was missing from room. Reservation was for 3 adults and they only had single king bed no options. Charged 20.00 a day to park on sidewalk in front of hotel.

  • Kaliph Dec 2025 · via expedia
    5/5

    Yes the room was clean and the stay was amazing

  • Isaiah Dec 2025 · via expedia
    1/5

    The bathroom had too many complications like the toilet wouldn’t flush. The shower rack was too high so water would land on the floor and the shower-head was broken. There are cracks on the floor by the bed. The experience was terrible, the only good thing was the tv and the beds.

  • Aaron Dec 2025 · via expedia
    3/5

    The building has been renovated to an extent to really try and look as nice as possible. Not their fault it's more of just a bandaid. Got some struggles but it definitely was a place to stay when we were in a pinch. Walls are suuuuuuper thin. Type of place where you listen to your neighbors tv and there's yelling matches in the hallways.

  • Jocelyn Dec 2025 · via expedia
    5/5

    Good

  • Osama Dec 2025 · via expedia
    2/5

    Stuff are rude I don’t think they like the job, no room service

  • Frederico Dec 2025 · via hotels.com
    5/5

    Room was very clean, friendly staff, and overall very friendly atmosphere and very quiet. Highly recommend. Definitely would stay there again.

  • Janay Dec 2025 · via hotels.com
    1/5

    Room dirty tv broken phone broke

  • Tiffany Dec 2025 · via expedia
    1/5

    Sheets were disgusting had burn holes . The heat ain’t work

  • Devin Dec 2025 · via hotels.com
    1/5

    The room smelled like an ash tray it was dark and disgusting

  • Malik Dec 2025 · via hotels.com
    1/5

    They advertise free parking and they did not have any space left, I was unable to stay and had to drive 5hours back home. As far as I'm concerned, they lied and stole my money

  • Alan Dec 2025 · via expedia
    5/5

    Great place, front desk was quick to check in and check out and the room was spotless along with a working AC unit. Only gripe is the area is a little sketchy but pretty safe

  • Kenya Dec 2025 · via hotels.com
    5/5

    Great

  • Roxana Dec 2025 · via expedia
    4/5

    Air conditioning working , great staff , for the price is pretty decent

  • Randy Dec 2025 · via hotels.com
    5/5

    For my trip the hotel was perfect. The staff was friendly, the hotel was clean, and the location of the hotel was only about a 7 min walk to the subway, which made it very easy to get into the city.

  • Jennifer Dec 2025 · via hotels.com
    1/5

    Hotel is a fraud, photos on website don’t show the actual hotel rooms. Wallpaper peeling, neighborhood DANGEROUS. We left early and checked out because everything was broken and they refuse to refund remainder of stay. Don’t go here!!!

  • May Dec 2025 · via expedia
    5/5

    Good

  • Ian Dec 2025 · via hotels.com
    5/5

    Yes

  • Pedro Dec 2025 · via expedia
    5/5

    It was excellent!

  • Keenan Dec 2025 · via hotels.com
    4/5

    The room was clean

  • Joseph Nov 2025 · via expedia
    3/5

    The room was in good condition. Besides checking in, I had no other need to interact with staff. The hotel was appropriate for its ratings. No complaints.

  • Jose Nov 2025 · via expedia
    5/5

    Great

  • ALPHA Nov 2025 · via expedia
    3/5

    The reception is not good. Noise until late night.

  • Shuhanul Nov 2025 · via expedia
    4/5

    Main con about this place is sometimes rooms aren’t totally clean and can smell like cigarettes and of course outside environment is not much to be desired but you do pay for the location and outside isn’t the worst if you know how to navigate situations. One other thing I wish they would add is give free toothpaste and tooth brush as most hotels do.

  • Maira Nov 2025 · via expedia
    4/5

    Room was clean except

  • Carole Nov 2025 · via hotels.com
    3/5

    However, several issues made the stay difficult. The windows were completely covered with decorative contact paper, so there was no way to see outside. The walls were very thin, and I could hear TVs and conversations from other rooms. There was a strong smell of smoke throughout the hotel, and doors slammed day and night. The elevator was out of service, though my room was only on the third floor. My room also had maintenance concerns: the smoke detector was pulled from the ceiling, there was a small hole in the wall, and the lighting was uneven. The bathroom light wasn’t near the mirror, and there was no closet or anywhere to hang clothes. Bedding included only a comforter—no sheets—so I was glad I brought my own. The biggest issue was the shower. The lever to turn it on was missing, so it didn’t work at all, and I had to wash up using the tub instead. This hotel is inexpensive, but guests should be aware of these conditions. I hope management will address these concerns for future travelers.

  • Denise Nov 2025 · via hotels.com
    4/5

    The staff was helpful. Working the tub was confusing but the room was clean.

  • Carl Nov 2025 · via expedia
    1/5

    Room that I paid for on the site wasn’t the exact same room and wasn’t accommodating. & the room had burn marks on the wall and fabric of the wall coming down. & bathroom light mirror doesn’t work.

  • David Nov 2025 · via expedia
    5/5

    Staff was very understanding and very responsive and resourceful

  • Luis Nov 2025 · via hotels.com
    4/5

    It was fine for a one night

  • Zasha Nov 2025 · via hotels.com
    3/5

    Staff is mediocre. The renovated rooms are gorgeous and chic. They also have a blue led strip light above the bed. I loved that! The tvs are super big. The showers are broken or falling apart is some rooms. The beds are super comfortable 😍 😌 👌 BEWARE of the loud music at night time especially. You complain and the staff comes up and knocks on the door but when they leave the people turn the music up all night again. They just dont care. They change prices depending what person rents! Thats not right. Also the elevator got stuck. My boyfriend was stuck for a few minutes today

  • Madelyn Nov 2025 · via expedia
    5/5

    Todo excelente

  • ALPHA Nov 2025 · via expedia
    2/5

    It is more like a bar than a hotel. Very noise day and two third of the night. Music, people screaming.

  • Dante Nov 2025 · via expedia
    5/5

    Good

  • Alma Nov 2025 · via expedia
    5/5

    I

  • Charles Oct 2025 · via expedia
    2/5

    The area in South Bronx was not pleasant. The room had a large flat screen TV with streaming channels though.

  • Suzette Oct 2025 · via expedia
    5/5

    We loved the area the room was beautiful when we return we will this hotel again 😀

  • Angel Oct 2025 · via expedia
    4/5

    Rooms are good for short stay. Not for vacation.

  • Shaontae Oct 2025 · via expedia
    2/5

    I SPEND OVER $500 A WEEK HERE AT THIS UMBRELLA HOTEL. 2 TIMES I CAME AND ASKED FOR MY ROOM TO BE CLEANED WHILE IM AT WORK. I LEAVE AT 8AM AND COME BACK AT 8PM AND NO CLEANING WAS DONE IN MY ROOM. WHEN I ASK THE FRONT DESK THEY SAY THEY WILL DO IT AND THEY DONT DO IT, I HAVE TO WAIT OVER AN HOUR BOTH TIMES TO GET ROOM SERVICE AND STILL DID NOT GET THE SERVICE.

  • ALPHA Oct 2025 · via expedia
    3/5

    The reception was good.

  • Stuart Oct 2025 · via expedia
    1/5

    It was not nice at all

  • CHRISTINE Oct 2025 · via hotels.com
    5/5

    Amazing clean room and smelled good

  • Lian Sep 2025 · via expedia
    5/5

    Barely parking spot around the area

  • Alba Sep 2025 · via hotels.com
    3/5

    The customer service was great. They even let us check in a a half hour early however. The location while it was close to the trains it was in a bad area. The first day we stayed in the room there were homeless people and crack heads everywhere lurking by the entrance and surrounding areas. We took Ubers to and from the train station. It didn’t bother me too much but it was scary and uncomfortable for my 16 year old daughter. The street noise and police sirens keep you up and the wells are paper thin so you can hear everyone’s rooms…. Also there is remodeling going on in the building so don’t expect to sleep in because you will wake up to the sounds of drilling and loud bangs. Doors. Slamming. We ordered uber eats the first day and then spent the second day in Manhattan. It’s about 48 minutes on train and the Ubers to and from the city were about 50-80 bucks. The king bed was comfortable and the room was clean. The shower had good hot water and came with some toiletries. Oh and there is only one elevator for the entire hotel. Downstairs has vending machines and while there are corner stores nearby I consider myself pretty “urban” but the area was a little too much even for me. Better to fly in from LGA because JKF uber is 100 bucks and train was and hour and 20 minutes. Brooklyn and Queens area and of course manhattan looked safer. Lots of uber food choices nearby.

  • Lucy Sep 2025 · via expedia
    1/5

    Smells like cigarettes and weed. Place needs alot of TLC. I do NOT recommend coming with small children.

  • Kendelyn Sep 2025 · via expedia
    1/5

    THEY DIDNT HAVE A DOUBLE BED SO THEY CANCELED MY RESERVATIONS ASSURING MY REFUND AND LIED EXPEDIA NEVER GOT A MESSAGE FROM THE HOTEL AND THEY KEPT MY MONEY .. PAY CASH OR RISK GETTING GOT ..

  • Andrew Sep 2025 · via expedia
    5/5

    Scary

  • Gerard Sep 2025 · via expedia
    5/5

    Very nice community oriented neighborhood. Clean and easy commutes to navigate surrounding areas and a friendly staff .

  • Vanessa Sep 2025 · via expedia
    2/5

    No air conditioner , was the wires night ever

  • ALPHA Sep 2025 · via expedia
    2/5

    The hotel is very noisy until very late night and all day.

  • Rupesh Sep 2025 · via expedia
    3/5

    If you like the smell of smoke, then this is ideal for you, for me however, the smell of cigars and weed is not it! The facilities were however clean and okay, a good hotel if you are one a budget, but again, for me the smoke smell and atmosphere was not it.

  • Yvette Sep 2025 · via expedia
    1/5

    I didn’t like nothing it was bad service

  • Verified Sep 2025 · via hotels.com
    2/5

    Sheets were dirty with stained blood and they still decided it was a good odea to put it back on the bed. A lot of stuff in the room is missing or broken. Its cheap online. Pay at the front desk in cash and its going to cost you $200!!! Staff is not that friendly. They dont careabout you or your stay. When the owner is their everything is good. He's very professional and kind. Housekeeping care even less.

  • Yolanda Sep 2025 · via expedia
    4/5

    It’s ok great location

  • Jose Sep 2025 · via expedia
    3/5

    Room smells like cigarettes 🚬 when I come in

  • Elmer Sep 2025 · via expedia
    5/5

    Is ok

  • Janay Aug 2025 · via hotels.com
    1/5

    Ceiling in the bathroom was coming down crap on the walls

  • bryan Aug 2025 · via expedia
    1/5

    Room walls dirty staff not attentive during the night people fighting outside their rooms on the sixth floor from 1am to 4am staff didn’t answer phone construction on property from 5am on a Saturday morning adjacent areas really dirty in poor condition bad neighborhood said 3 minutes walk to train more like 10

  • Tashea Aug 2025 · via expedia
    5/5

    I always have a great stay

  • Lidia Aug 2025 · via hotels.com
    5/5

    Small clean building, room was very clean, bathroom was clean, the only thing was the smell of cigarettes.

  • Mark Aug 2025 · via expedia
    1/5

    We stayed in a room at the umbrella in the Bronx for 2 nights to be there on Jackie Robinson day at Yankee stadium. There are a total of 3 parking spots for everyone there. You have to be an excellent driver to get your car in and out from the tiny concrete backyard that reminds me of the shu. The place was disgusting, the walls, the floor, THE BED, everything smelled like doo doo, there was what looked to be spit or something else on just about every inch of the walls. Everything was sticky and gross. My girl anmd my daughter wanted to kill me, they wanted to leave and stay somewhere else and hardly slept while we were there. We had to buy pillow cases from a store around the corner, and sheets. Aside from a couple other ppl going to the game there was nothing but crack heads, junkies and prostitutes going in and out of this place 24/7. Out next door neighbor has at least a dozen different men come and go the first night, that we noticed. When you walk out of the place and take a right you are surrounded by people, none of them friendly to say the least. People fighting on the sidewalk, in front of the hotel. If you are not from the city DO NOT STAY HERE.

  • Verified Aug 2025 · via expedia
    5/5

    Not bad

  • Tafari Aug 2025 · via expedia
    4/5

    Great stay

  • Herbert Jul 2025 · via expedia
    3/5

    it’s cheap, and have the option to check in earlier for a fee

  • Noelle-Lindsey Jul 2025 · via expedia
    5/5

    The room we had original AC wasn’t working right in room 403 (so clean) called front desk and he was such a sweetheart, when I went back to lobby the new room key was ready. Room 406 was so CLEAN!! Ice machine on the 5th floor wasn’t working, Thank god there was ice cups at the corner store. The location is amazing on 3rd ave. Parking also. Smoking or non smoking room. Vending machines had raw paper also 😂!!! I WOULD DEFINITELY STAY AGAIN!!!!

  • Ernesto Jul 2025 · via expedia
    3/5

    I didn't like that the key to my room never worked and they always had to go and open the door for me so I could enter my room. Didn’t felt safe

  • Dong Jul 2025 · via expedia
    2/5

    You get what you pay for. It’s cheap for a reason. For a one night recharge and sleep it’s fine. Don’t except anything past that.

  • Mory Jul 2025 · via expedia
    5/5

    It’s very close to the sub

  • Bernardo Jul 2025 · via expedia
    1/5

    Nothing never come here again it look like someone sleep in bed door lock messed up no hot water

  • Diana Jul 2025 · via hotels.com
    1/5

    It was terrible, no room service, they smoked in the hallways, the rooms, the lobby. The people that worked there were very nonchalant.

  • Roselynn Jul 2025 · via expedia
    2/5

    The ac wasn’t working two fridge but no microwave didn’t make sense to me at all

  • Keysi Jul 2025 · via expedia
    5/5

    Good place.

  • Eileen Jun 2025 · via hotels.com
    5/5

    We had tickets for the Yankees' game. Perfect location

  • Alicia Jun 2025 · via expedia
    5/5

    Ok

  • Randy Jun 2025 · via expedia
    5/5

    Nice cool clean spot

  • CHASITY Jun 2025 · via expedia
    5/5

    Front desk just has to do better with greeting

  • Amah Jun 2025 · via hotels.com
    2/5

    Not so good experience. One of the worst hotel experiences I ever had.

  • Sean Jun 2025 · via expedia
    4/5

    It is better than I expected after reading the reviews. It's quite nice, with a few rough edges.

  • Leslie Jun 2025 · via expedia
    1/5

    The man that took care of us was so rude! He was ride on the phone and then he was rude while we were there. He also gave us a room key that didn’t work twice and shower was broken.

  • erica Jun 2025 · via expedia
    1/5

    Worst hotel I have ever stayed at

  • Elise Jun 2025 · via expedia
    1/5

    We stayed at this hotel for an event that was in the Bronx. The rooms and hallways had a strong cigarette smell from people smoking in the rooms despite there being signs saying there was no smoking allowed. I stayed here with my children and didn’t feel safe because there were odd people and it seems that’s escorts frequent this location. Our room had one roll of toilet paper that was not new and the bathroom fan was making a very weird sound and there were burnt marks on the sheets

  • Randy Jun 2025 · via expedia
    5/5

    Great place cool clean

  • Moustapha Jun 2025 · via hotels.com
    5/5

    Ótimo

  • Alicia Jun 2025 · via expedia
    5/5

    Nice stay

  • Alicia Jun 2025 · via expedia
    4/5

    Good stay

  • Demar Jun 2025 · via expedia
    5/5

    Amazing

  • Usope Jun 2025 · via expedia
    3/5

    The rooms were ok. No amenities and the area is not friendly.

  • Raymond Jun 2025 · via expedia
    3/5

    No iron. No safe.

  • Alicia Jun 2025 · via expedia
    5/5

    It’s nice and clean

  • Fausto Jun 2025 · via hotels.com
    3/5

    Good, near services and shops

  • DEMBO Jun 2025 · via expedia
    2/5

    The security lock was not working and I was told they can't have it fix because police keeps breaking it.

  • DIANA Jun 2025 · via expedia
    3/5

    At first upon checking there was a issue with the shower we changed room 3 times come to find out they have an odd way of turning shower on you have to pull down on faucet other then that room was ok,Clean for most part, spacious, it's convenient shopping, restaurants and transportation nearby,

  • Leonardo Jun 2025 · via expedia
    1/5

    Don't expect much - the room was filthy and had to wait for another room

  • Randy Jun 2025 · via expedia
    2/5

    If you have a family this is not the hotel for you because this is a hotel that charges by the hour.

  • Joan Jun 2025 · via expedia
    1/5

    There was nothing to like. The floor was sticky. The air conditioner didn’t cool. The hallway was noisy all night. Doors were slamming, people were talking. The walls are paper thin. The doors didn’t have a deadbolt or chain on them. The lighting was poor. The windows were covered with some adhesive design so you couldn’t see out. It was disgusting.

  • Jozef Jun 2025 · via expedia
    4/5

    The staff is excellent. The hotel is clean. The transportation to the major places in Manhattan could be inconvenient.

  • Justice Jun 2025 · via expedia
    1/5

    I wish i had took more pictures because this place was so gross and cringey. The rooms were dirty and when asked to change the sheets, they didn’t have any clean laundry for the next few hours. It smelled like old smoke and cat urine. The room looked used and the towels was on the side of the sink.

  • Derek Jun 2025 · via expedia
    2/5

    Bad location. Shower didn’t work. Fire Alarm was going off for an hour with no fire issues found.

  • Alicia Jun 2025 · via expedia
    5/5

    Good stay

  • Alma Jun 2025 · via expedia
    5/5

    I will be back.

  • Onobu Jun 2025 · via expedia
    4/5

    Good place

  • Mory Jun 2025 · via expedia
    5/5

    It was close to the subway and the parking garage is open 24/7 and has a great space. Nothing bad, just the A/C was not working properly.

  • Alicia May 2025 · via expedia
    5/5

    It was a nice overnight stay

  • Dorji May 2025 · via expedia
    4/5

    The neighborhood is dirty and people are rowdy

  • Samantha May 2025 · via hotels.com
    1/5

    The worst "hotel" experience I've ever had in my life. Dirty, smelly, unattentive, and unprofessional. My and my friend was there for 3 nights and only received 2 towels. I've requested more and never got them.

  • Dauren May 2025 · via expedia
    1/5

    Very noisy, door lock is bad, dangerous area bronx. Shower was terrible. Room was ok. Next time never come back.

  • Tamika May 2025 · via expedia
    1/5

    The shower was broken. Stains and burns on the rug.Broken smoke detector. I was in room 605. Loud music all night. Stay some place else.

  • Jesse May 2025 · via expedia
    3/5

    It’s okay the stay if you’re going to use it just only for sleep and go. During the daylight you have more options of different stores and places to eat something quickly, but during the night the environment is a little bit heavy.

  • Saudia May 2025 · via expedia
    1/5

    Not worth the price. The door clasp was broken and the bathroom sink kept clogging — I almost threw up for the looks of it. They need to do better for the price they are charging.

  • ALPHA May 2025 · via expedia
    2/5

    The room I ked was different from the room given.

  • Verified May 2025 · via hotels.com
    2/5

    This property is ok for one night staying. Offer no amenities. Just sleep and leaved,

  • Mamadou May 2025 · via expedia
    5/5

    Nice

  • raquel May 2025 · via expedia
    1/5

    The front desk lady told me that I was born

  • Luis May 2025 · via expedia
    5/5

    Excellent!!

  • Alicia May 2025 · via expedia
    5/5

    It was a nice stay

  • Michael Apr 2025 · via hotels.com
    2/5

    The outlets don't work, wa

  • Lacrecia Apr 2025 · via expedia
    4/5

    All was good. Thanks

  • Tara Apr 2025 · via hotels.com
    2/5

    It’s a pay by hour hotel and had a lot of people in and out. Area wasn’t the best. Only 3 car parking lot. Had to pay $20 in cash to check in and $20 in cash to park.

  • Susie Apr 2025 · via expedia
    4/5

    It's was pretty good to stay in umbrella hotel at Bronx NY it's around shopping districts a lot restaurants near by is restful I would reserve a room here again it's very convenient public transportation all over

  • Keith Apr 2025 · via expedia
    5/5

    It was affordable and clean

  • Brittney Apr 2025 · via hotels.com
    2/5

    This place is gross

  • Antoinette Apr 2025 · via expedia
    3/5

    Place was clean in the rooms, its acceptable. I slept good.

  • Octayvia Apr 2025 · via expedia
    5/5

    It was clean and comfortable

  • Trevor Apr 2025 · via expedia
    1/5

    Is there a way to give this place zeros stare because holy hell, it is a crap hole. Leaking toilets, smells, terrible service. Dodging calls is just ridiculous. Do not go here. Got no refund either for being there for 2 hours and leaving. Booked for 4 days. Not a cent back

  • Sencia Apr 2025 · via expedia
    3/5

    So noisyyy

  • Kaitlin Mar 2025 · via expedia
    2/5

    It was not the cleanest and the shower did not work as well as the refrigerator.

  • Michael Mar 2025 · via expedia
    1/5

    Front desk rude

  • Gabrielle Mar 2025 · via expedia
    1/5

    The rooms are tiny. The floors are not clean. They take forever anytime you need anything. The water pressure is bad. The service is bad. The only good thing about it is the TVs are big. And the Wi-Fi sucks.

  • Darnell Mar 2025 · via expedia
    3/5

    Too much going on at that hotel

  • Sylvia Mar 2025 · via hotels.com
    2/5

    No ice machine nor microwave to warm up food… no extra toilet paper in the bathroom. Kept having to get a new key. Overall enjoyed that I was able to smoke

  • Maurice Mar 2025 · via expedia
    5/5

    Cheap nice hotel to save money

  • Brian Mar 2025 · via hotels.com
    2/5

    Overall OK spot.... You get what you pay for

  • Jazavia Mar 2025 · via expedia
    4/5

    This isn’t a five star experience but it’s cheap, safe, and clean! Perfect for a staycation or weekend getaway.

  • Charles Mar 2025 · via expedia
    1/5

    The worst place I ever been to

  • Walter Mar 2025 · via hotels.com
    5/5

    It was nice and comfortable.

  • Meltonia Mar 2025 · via expedia
    5/5

    No security deposit and you can request a smoke room

  • Meltonia Mar 2025 · via expedia
    5/5

    The bathroom and bed is clean, love how the tv is a smart tv and you can get a smoking room at no fee and they ask for no deposit

  • Richard Mar 2025 · via expedia
    1/5

    This property is NOT for people out of town/tourist. Very much for New York City individuals who jst want a place to sleep or hang out. Area around property felt unsafe due to unclean individuals around. No hot coffee whatsoever on the premises. The store is 2 blocks away.

  • Alicia Mar 2025 · via expedia
    5/5

    It was a good stay

  • Randy Mar 2025 · via expedia
    5/5

    Great

  • Patrice Mar 2025 · via expedia
    1/5

    Additionally, the bathroom's drainage system was poor, causing water to pool and creating an unpleasant experience. To top it all off, there was a noticeable hole in the ceiling, which added to the overall sense of neglect in the room. I expected much more from my stay and left feeling frustrated and dissatisfied. I would not recommend this hotel based on my experience.

  • Jeremy Mar 2025 · via expedia
    5/5

    Very clean was a little loud but overall had a good experience!

  • Jasmin Feb 2025 · via expedia
    5/5

    It was better then expected

  • Monique Feb 2025 · via expedia
    5/5

    Place was clean and tidy easy to get around .

  • Toyiba Feb 2025 · via expedia
    1/5

    Poor customer service . First they game a a smoking room thr heater was not wrk. It took thr 1 hrs to change a Rolm fr me and the receptionist was very not helpful. He was unbothered

  • Nathaniel Feb 2025 · via hotels.com
    5/5

    Typical

  • Chrisean Feb 2025 · via expedia
    4/5

    Everything was fine but my shower wasn’t working

  • Rosemarie Feb 2025 · via hotels.com
    4/5

    Hotel overall is good and clean only problem I had was there no ice machines that work they were all broken or empty so we had to buy ice and little fridge didn't work sooo nice ice or fridge to keep anything cool

  • George Feb 2025 · via expedia
    4/5

    Clean,space full,comfortable ,quiet ,

  • Lyndon Feb 2025 · via expedia
    5/5

    Everything

  • Meiling Jan 2025 · via expedia
    3/5

    The door didn’t have a lock.

  • jairo Jan 2025 · via expedia
    5/5

    Good price

  • Mamadou Jan 2025 · via expedia
    5/5

    Good

  • Charoly Jan 2025 · via expedia
    1/5

    You could hear everything. The steps everything

  • Maria Jan 2025 · via expedia
    1/5

    Terrible

  • Yoni Jan 2025 · via hotels.com
    5/5

    very good

  • Shavaisa Jan 2025 · via expedia
    2/5

    Dirty towels still in room hair on sheets and floor dirty

  • Jose Dec 2024 · via expedia
    4/5

    Ok

  • William Dec 2024 · via expedia
    4/5

    Hotel was cool. Easy check in

  • Abraham Dec 2024 · via expedia
    1/5

    You can’t get a cup of coffe, housekeeping hanging out of the lobby, no water no breakfast very bad hotel.

  • Ebony Dec 2024 · via expedia
    1/5

    Elevator was not working, had to walk up 6 flights of stairs. Room dirty even saw a roach. Requested money back or discount and was tild that there's nothing they can do all transactions are final and can not be changed. Very rude receptionist.

  • Bruce Dec 2024 · via hotels.com
    4/5

    Checking in was easy and the staff left me alone and didn’t bother for the most part. My shower head didn’t work unfortunately, room service has to be asked for instead of just performed and no microwave in the rooms or anywhere Aside from those negatives the cleanliness impressed me and with a vending machine in the lobby it was not to bad of a stay. In the BX of all places. It gets a thumbs up

  • Selvin Dec 2024 · via expedia
    5/5

    Elevator out of service other than that I like it.

  • J Dec 2024 · via expedia
    4/5

    26

  • Jacklyn Dec 2024 · via hotels.com
    2/5

    This hotel is in the worst neighborhood. It rents by the hour and I would have never stayed there if I would have know that, but it was too late to get another hotel.

  • Verified Dec 2024 · via hotels.com
    2/5

    I wouldn’t recommend staying here if you have another option. It’s in a really shady area, which was fine during daylight but we ubered home every night due to the lack of people/light in the area of the hotel. It’s very clearly a pay hourly hotel, which is fine. We didn’t have too many problems with what the other reviews claim to hear/see. We had to reset our key everyday which was a bit annoying, and we could hear people talking/partying at night, until around midnight I’d say. The front desk people don’t talk to you, they’re very short and honestly quite stand offish. If you’re a woman, there’s not very women that work there so it can feel a bit weird and unsafe.

  • Roxana Dec 2024 · via expedia
    1/5

    I never recommend this place staring with front desk bad attitude,never change or provide service like clean towels or bed sheets so not happy at all.👎👎👎

  • Ismael Dec 2024 · via expedia
    5/5

    super clean and friendly.

  • Janee Dec 2024 · via expedia
    3/5

    Noticed speckles of something on the ceiling, very noisy due to construction of some sort, my toilet seat had some stains on it I thought were strange and my bed comforter or the thick blanket had some burn holes on it. I really love the bed it is very comfortable and I slept really well despite the noise.

  • Nguyen Dec 2024 · via expedia
    5/5

    staff was v nice

  • Edgar Dec 2024 · via expedia
    5/5

    Nice place

  • PHAP Dec 2024 · via hotels.com
    1/5

    Stay here one night. OK if you come back early at night. The area is very shady.

  • ANGELA Dec 2024 · via expedia
    4/5

    The location

  • Alexandre Dec 2024 · via expedia
    1/5

    Poor service

  • Sherrell Nov 2024 · via expedia
    3/5

    Check in 3:00 was too long and they had no microwave in the building my shower wasn't working but it was okay they had hot running water and heat was okay nice and quiet!

  • Charles Nov 2024 · via hotels.com
    1/5

    Very small room , no parking at location, very ghetto neighborhood and someone broke into my room a stole a football collectible I brought with me

  • Ibrahima Nov 2024 · via expedia
    2/5

    The room I was assigned was a far cry from the advertised accommodations. The photos online were misleading, and the actual room was outdated and in need of renovation. Additionally, the staff seemed preoccupied with personal matters, offering minimal assistance and lacking in attentiveness. While the location was convenient, the overall experience was disappointing.

  • Arnel Nov 2024 · via hotels.com
    5/5

    It was nice, first time staying overnight, didn't want to leave, but it was nice. The room was very comfortable and cozy. It had a certain vibe to it.

  • Wendy Nov 2024 · via expedia
    1/5

    Property not as advertised. Definitely just for clientele looking to rent by the hour.

  • Vikram Oct 2024 · via expedia
    3/5

    Facilities like toilet roll holders and hand towel holders were broken, and toilet paper was missing until I asked for it.

  • Joseph Oct 2024 · via expedia
    1/5

    The only thing I liked about this property was that the sheets were clean. Everything else was horrible.

  • John Oct 2024 · via expedia
    4/5

    Well light at night and friendly stafd

  • Louis Oct 2024 · via expedia
    5/5

    Just no tissue

  • Lori Oct 2024 · via expedia
    2/5

    Terribly disappointing. Dirty-

  • giovanny Oct 2024 · via expedia
    1/5

    Worst hotel ever

  • Carina Oct 2024 · via expedia
    4/5

    this hotel wasn’t bad you get what you pay for. The room and bathroom was okay and the bed was big enough to fit 3 people. It’s pretty local with stores close by that you can walk to.

  • Kari Oct 2024 · via expedia
    1/5

    Staff barely spoke to us, no parking though website said there was. Elevator broke with me and my 3 year old in it, lobby staff eventually got us out and didn’t even say anything to us when the doors opened. Not at all family friendly.

  • Krystle Oct 2024 · via expedia
    1/5

    Esto es una estafa las fotos del website son completamente diferentes a los cuartos dice free cancelación cuando es mentira te cobran al momento y no te dan la oportunidad de cancelar , los cuartos en pésimo estado la ducha rota no papel de toilet nunca tendrán parking solo el hotel tiene 3 espacios de parking y necesitas pagar $20 fee por el parking , la área es sucia , el hotel pésimo desde el recepcionista hasta una persona mayor que está en la recepción en la parte de afuera no se si trabaja en el hotel los ruidos en los pasillos no te dejarán dormir es horrible no malgasté su dinero pagué $500 dólares en la reservación por dos noches solo me quedé una noche y no aguanté , los perdí por que me fui antes del día indicado como dicen lo barato sale caro y no tan barato se vende muy lindo online pero es tremenda porqueria.

  • Muhammad Oct 2024 · via expedia
    5/5

    Friendly staff, everything is just excellent .

  • Sergii Oct 2024 · via expedia
    1/5

    The worst place ever. It is not a hotel. It’s a place for sex and drugs. Remove it from your list please.

  • luis Oct 2024 · via expedia
    1/5

    The neighborhood was dirty and dangerous. The room assigned has fresh blood in the floor. The second room has a stinky carpets and the sheets were used before us. Indian front man was rough against us. I paid 200$....horribly experience

  • Esra Oct 2024 · via expedia
    1/5

    It was not clean at all and we left the hotel early but we did not get our money, the money for the day we did not stay was deposited into the hotel

  • Jazmin Oct 2024 · via expedia
    4/5

    La propiedad estaba limpia , el área terrible , el personal de caunter no fue amable , los de limpieza eran amables , el costo está muy elevado para el área donde se encuentra , los alrededores eran sucios , no había espacio para autos

  • Samantha Oct 2024 · via expedia
    1/5

    The parking lot was small (3 car maximum) and was charged $20 cash to park each time I left & came back. Rooms can be booked by the hour. Condoms & weed warps are sold in the vending mechine next to chips. The workers sit behind bullet proof glass. The first room they face us was still occupied by the last booker. Unsafe, cars get stolen & it’s not the fault of the hotel even in the parking lot. I grabbed my family and left

  • ?????????? Oct 2024 · via expedia
    4/5

    If you don’t wait for anything this place is good for spending the night. It’s cheap, there is hot water and clean sheets

  • Jeffrey Oct 2024 · via hotels.com
    1/5

    It needs to be clearer on your site what kind of hotel this is. This is not the kind of hotel tourists visiting NYC should stay at. It offers an hourly rate for a reason. However, we booked sort of last minute, the pictures on the site made it look nice, and we didn’t know the area. The walls had stains, the carpet was stained, the shower knob was hanging by a thread. No water provided. No hangars in the closet. No iron, which stunk because I brought a dress shirt to wear to a show. There was an empty pill bottle under the bench. Other than being close to the subway, this was not a pleasant experience

  • Laiza Oct 2024 · via expedia
    1/5

    Poco mantenimiento, mal olor a cigarrillo y marihuana, sabanas quemadas de cigarrillos, alfombras sucias, inodoro sin tapa, en las 3 noches de mi estancia no limpiaron el cuarto ni dejaron toallas.

  • Ameha Oct 2024 · via expedia
    3/5

    Drinking water was not provided.

  • Shelby Oct 2024 · via expedia
    1/5

    They canceled the day i was boarding the plane to travel to stay at this location. Then given the run around about getting a refund and accommodations for somewhere else to stay.

  • Theresa Oct 2024 · via expedia
    4/5

    NA

  • Sheila Oct 2024 · via hotels.com
    4/5

    it was good

  • Lauren Sep 2024 · via expedia
    4/5

    . The mattress had some wear and tear, but the room was clean and affordable. Other than the location (not much around, gotta train for 30 min at least to get anywhere), we had a good stay. If the "rent by the hour" scares you, I ensure you sex workers operate in regular hotels as well. It's not that frightening

  • Erika Sep 2024 · via expedia
    4/5

    Could be better

  • Anthony Sep 2024 · via hotels.com
    3/5

    Smoke detector was hanging off the ceiling. Sheets had cigarette burns on it. Bathroom wasn't clean. Neighbors was loud

Frequently asked questions about Umbrella Hotel

Does Umbrella Hotel have free Wi-Fi?
Yes, Umbrella Hotel offers free Wi-Fi for all guests.
Does Umbrella Hotel offer parking?
Yes, Umbrella Hotel offers free parking on-site.
Does Umbrella Hotel have meeting spaces, conference centers, or conference rooms?
Umbrella Hotel does not list dedicated meeting or conference facilities. For business event venues in New York, see business hotels in New York.
Does Umbrella Hotel have a fitness center?
Yes, Umbrella Hotel features an on-site fitness center for guests.
Where is Umbrella Hotel located, and how walkable is the area?
Umbrella Hotel is located at 681 Elton Ave, New York, NY NY 10455. With a Walk Score of 97, the area is rated Walker's Paradise. Most daily errands can be done on foot — ideal for travelers without a car.

What's nearby

  • LaGuardia Airport (LGA) 3.6 mi
  • Times Square 5.6 mi
  • Grand Central Terminal 5.6 mi
  • Empire State Building 6.1 mi
  • Javits Center 6.2 mi
  • Washington Square Park 7.5 mi
  • Hudson River Park 8.0 mi

House rules

Check in 3:00 PM
Check out 11:00 AM
Cancellation Not available
Children Not available