The Moore, a Member of Design Hotels

The room was clean and efficient, and very small. Most of the staff was very kind and helpful. There was one front desk gentleman that seemed bothered by our questions.

Great stay!

Great location, great view, comfy bed, very clean, great turn down service with small details to please guests, beautiful decor, nice breakfast bar and very nice staff and service. Rooms are quite small.

Location Very small room

Be aware that the rooms are a bit small, but that's not unusual for NYC, and there are common areas to sit in both on the ground floor and on the roof top. I recommend booking an inside room because the Eighth Avenue traffic never stops, even late at night. A big shoutout to the staff, who are consistently friendly and helpful.

We loved the coffee! The front staff was amazing and the gym water was great! Good location we walked and took the subway everywhere

We chose this hotel primarily for the location in Chelsea to be near some family who live in the area. It was nice not to be in a huge chain hotel, but 8th Avenue is definitely a very noisy street if your room fronts on to it. The staff was gracious and friendly, and everything was clean and easy. The rooms are really quite small though if you have two people staying in them. There was only a bedside table on one side of the bed, no place to put open up your suitcase except for on the bed, and a small closet without any drawers for clothes. It is efficient, but cramped, If you are traveling solo, the room would have been more comfortable. They also give you a $40 'chip' that you can use at the bar for drinks or coffee or pastries, but there is this very odd rule that you have to use it all in one go, so you can't get a drink the night you arrive, and then use it for coffee and pastries the next day. It's very nice to have what is in effect a $40 voucher, but why the single usage rule? Nobody could really explain it to me. If I travel alone I would stay there again as the location was good and the beds very comfortable.

Great room

The hotel was beautiful, staff very pleasant, and location was great. The reason i gave 4/5 stars was because the room was pretty small for the price. It was very nice, but it was essentially a little bit bigger than the queen bed (picture a bed in the middle with a path to walk around it). The bathroom was beautiful and shower was great.

Superb

Clean room and the staff were very hospitable!

The staff was friendly, and the location was great.

Our first time to New York and The Moore was perfect! From the friendly staff to the fresh croissants and lattes. Clean and cozy, it couldn’t have been better!! We will be back!

Our first time to New York and The Moore was perfect! From the friendly staff to the fresh croissants and lattes. Clean and cozy, it couldn’t have been better!! We will be back!

My only quibble is that the rooms are a bit tight.

Teeny tiny room, even though larger than other rooms according to the fire escape map. Great location and nicely decorated.

Exceptional

Superb

Great location. Nothing left in the cafe by mid morning.

Great location and clean.

I liked that it was clean Way too dark- everywhere. Too dark in the elevator. Too many modern gadgets that older people may not be familiar with. For example, turning on the desk lamp, turning off the shower, finding the bathroom light switch- it's black like the tile and not a toggle switch.

and the $40 chip to use for coffee danishh beer or wine was a nice surpise

I liked that it was clean Way too dark- everywhere. Too dark in the elevator. Too many modern gadgets that older people may not be familiar with. For example, turning on the desk lamp, turning off the shower, finding the bathroom light switch- it's black like the tile and not a toggle switch.

Clean room. Comfy bed. Nice location.

Just ok for a couple nights but wouldn’t go back

Clean modern room. Small space but very manageable. Only complaint is the noise levels, could really hear everything happening in the hallway and neighbouring rooms. Nice staff.

I love staying at The Moore. The breakfast options are great for a busy morning. Staff are always friendly and helpful. Rooms are clean and comfortable. Whilst they aren’t the biggest this is not a problem for me as the spec is solid. I regularly return.

Great location, modern but very small rooms, daily resort fee in addition to booking costs at check-in however a $40 breakfast credit is provided for hot drinks, juices and pastries. Bathroom amenities are DS & Durga which is very luxe!

Friendly and helpful staff.

hot hot showers and very good water pressure, great location, and generous (credit) tokens to be used at the hotel cafe in the lobby maybe also at the restaurant but didn't have the chance to try

Great boutique hotel. My guest room had everything I needed, including a robe, heated bathroom floor, full size toiletries. The bed was extremely comfortable. Perfect for business travel.

Great Chelsea location, comfortable bed, clean, wonderful staff. Room was very small without any drawers to unpack our clothes. Bummer.

Clean hotel, but Very small rooms, paper thin walls, issues with fire alarms. Both nights we stayed there were fire alarm issues in the morning that disturbed our sleep and peace. And we could hear everything our neighbors did and said because the walls are very thin. The rooms are also extremely tiny, and the bed felt more like a full than a queen. Not great for two people.

Great location

Pleasant assortment of light fare

Outstanding experience. Helpful and professional staff, love the coffee bar with breakfast options, design details and very clean rooms and high quality sheets.

Breakfast arrangements v.limited. bathroom dark.

Clean well-designed room. Breakfast arrangements v.limited. bathroom dark.

The hotel staff were really welcoming and accommodating. The room itself was small, but this wasn't too much of a surprise since this is a recurring theme across most reviews I saw prior to booking the hotel, but we still decided to stay here and I'm glad we did. The staff were very gracious about me ordering lots of packages to our hotel room and whenever the room got cleaned, the cleaning staff left cute baked goods and fresh eye masks on our bed each day. Also we had to leave a day early because of the snow storm and without being prompted, the hotel refunded us for a day, which was a very nice surprise. Will definitely be staying here again next time I'm in New York. Thanks very much! The rooms are a bit small and it'd be nice to have somewhere to get hot food in the hotel, but given the location, hot food is only walking distance away, when it's summertime (less great in the middle of the New York winter - but there's not really anything you can do about that).

Great little hotel on quiet street!

Great stay! Will be staying there each time in NYC

The rooms are small, but comfortable and well maintained. Very good coffee drinks, pastries, and evening drinks are available with the $40 prepaid daily token. Easy access to 8th and 7th Avenue subway lines. Many good restaurants within walking distance of hotel.

Amazing

Everything was perfect, the room very clean, loved the breakfast options!

Comfortable, friendly service

Clean room

Superb

The service was wonderful. Great place to stay if traveling solo, or if you are an intimate couple, rooms are cozy.

Yes

Great location and amenities

Clean room. Comfortable bed. Decent offerings. The check-in staff (male) was rude and didn’t and sped through the details so quickly it felt as if we were inconveniencing him. His female colleague was there and seemed to catch the vibe and tried to counter the cold interaction with warm welcome. Sadly, same guy was there for check-out with the same rude and dismissive demeanor.

Perfect room and location!

A really well done hotel

Very good

Beautifully appointed hotel and rooms. Friendly staff. Front desk staff will make you a cappuccino when you wake up too early in the morning. Ditch the “resort fee”!

This is the second time we have stayed at The Moore, and, honestly, it is the only hotel we are looking to stay for a while to come. The staff is incredibly friendly, and the accommodations and location are unmatched for our price range. It is also conveniently located for all of our needs.

Great location really comfortable bed and room everything super clean Felt like a hard sell on all the products and amenities in the room et cetera which is a bit of a turn off when you’ve spent money on the room already. Quite a small room but still comfortable.

Exceptional

Great staff & location!

What a wonderful find. This is such a gem of a hotel. 10/10 from every aspect. The only complaint I have is the bathroom lighting. A bit too dark even on the brightest setting - so might be an inconvenience for those who need to put on makeup :)

What a wonderful find. This is such a gem of a hotel. 10/10 from every aspect. The only complaint I have is the bathroom lighting. A bit too dark even on the brightest setting - so might be an inconvenience for those who need to put on makeup :)

Staff amazing

Room is very small they should’ve put more details

Absolutely beautiful place. Staff was very nice. Room was clean and modern.

Quiet, clean facility. Helpful, friendly staff.

Front desk amazing! Clean room

Nice modern hotel in a good location. The rooms are small but it is NYC. The rooftop area is seasonal which would have been good to know before booking. Over all it was a good hotel and experience.

Location is best draw.

Very disappointed in the hotel staff response to all night party next-door to our room on our last night. Had to call front desk several times in distress because of noise level and loud banging of doors and loud music at three in the morning. We got little sleep before our next day early morning travels

The location was everything! One of the cleanest hotel room I've ever been in and the staff was incredible. The lobby cafe is also the perfect touch! Cannot wait to be back.

Rooms were ridiculously small. Front desk staff laughed when issue was addressed and said “everyone says that”

Staff was amazing so helpful and accommodating !

All was good!

Loved my stay here! Will be booking again when I’m back in the city.

Clean and cozy rooms

Smooth check-in, friendly staff, clean modern room.

Wonderful stay. Lobby was awesome, staff were friendly and professional. Room was perfect for a NYC stay- clean, cozy, comfy bedding in a great location. Yes the rooms are on the smaller sider but its NYC. There is a facility fee that you pay when you check in. They gave us a token to use at the lobby cafe that covered our breakfast coffee/snacks. Would stay again!

The room was really small (but it’s NYC so what do you expect) but comfortable, clean, and modern

One nights stay. The bed was super comfortable and the room was very clean and well appointed.

Breakfast selections were not enticing for non Americans.

Quiet. Friendly.

Close to the chelsea galleries. A bit noisy from the outsdie trash pick up and the rooms were the smallest i've ever experienced (super nicely styled though). Staff was great. also the required 45 resort fee comes with a token to purchase 45 dollars worth of coffee, pastries and juices at the snack/coffee bar that you have to use all at once.

The lights in the room and bathroom felt very dim is my only minor complaint

Great location, clean/stylish hotel. NO accessible accommodations. They considered a room with a bathtub accessible. I have a prosthetic leg that I remove to shower so could not have a bathtub. They then moved me to a room with a shower, but it still required a step into the bathroom, and a step into the shower, with nothing to hold on to. (BTW, there's no way a person in a wheelchair could have used either room, either) When i challenged them the clerk offered to cancel my reservation so i could find a hotel with an accessible room. Not nice at all. Shameful and shocking - a first in my travels to NYC.

Great location, clean/stylish hotel. NO accessible accommodations. They considered a room with a bathtub accessible. I have a prosthetic leg that I remove to shower so could not have a bathtub. They then moved me to a room with a shower, but it still required a step into the bathroom, and a step into the shower, with nothing to hold on to. (BTW, there's no way a person in a wheelchair could have used either room, either) When i challenged them the clerk offered to cancel my reservation so i could find a hotel with an accessible room. Not nice at all. Shameful and shocking - a first in my travels to NYC.

Great location

Very clean room and courteous staff on a quiet street in a great location. But too expensive

We had a fabulous time at The Moore. Everything was perfect—the front staff, the rooms, and the location was made our stay fantastic. We will definitely be back.

Room and hallways were incredibly tight and so loud. Heard slamming doors all night

Clean room, quiet for sleeping, loved having cafe coffee everymorning

The breakfast and coffee token is brilliant!

Everything was wonderful and great location!!

The staff were absolutely fabulous from check-in throughout the day and evening, this includes housekeeping, and the front desk kind and helpful. The rooms are nice, but incredibly small…

The at-checkin $40 charge per night that you “must spend at the front desk cafe” was annoying at best. Hallways were loud. If you don’t wear earplugs, plan to be awakened frequently by loud maids, doors closing heavily, etc. Great location but other than that, this hotel was missable.

Great, modern clean and simple hotel. Rooms are quite small but it’s NYC! Great staff and great location.

The housekeeping & front desk staff were very kind and present - anticipating all needs. Really impressive team. The rooms are really tiny - and the window tucked away in the corner of the room on the side of the closet makes it look even smaller. The location is wonderful and the neighborhood charming.

So easy, convenient and clean.

Fantastic stay! Very clean, friendly staff

Perfect location . Friendly staff

Fantastic location close to Chelsea Market and maybe a 15 minute leisurely stroll to Hudson Yards. Rooms are small as you should expect but the nice appointments will not let you miss the space at all. Travel light, get started with the quick coffee bar and pastry assortment in the lobby. Enjoy the city!

Great stay at the Moore! Staff was very helpful. Property is very nice, boutique feeling hotel. Nice location. Rooms very small, but what’s expected in NYC. Would definitely stay again!

My main problem was the noise. The walls are thin. I could hear the TV of the person across the hall from me and woke up multiple times each night to random noises, the elevator, etc. Rooms and bathrooms are super small (even for NYC standards, more like a Pod than a room. Beds are so so. I figured the beds would at least be super comfortable but not the case. The fitness room is a joke. Weights are missing/inadequate, and it's also tiny. The shower is great. They nailed that one.

The staff are so kind and friendly here.

LOVE IT

Location...location...location. Great hotel situated within walking to distance to everything. Staff was super helpful and friendly. Would stay there again.

We loved our stay! First, this place smells amazing. The room is small but very organized so it doesn’t feeeeel small. The bathroom was beautiful. They give you poker chips for the bar down stairs which basically gives you free coffee every morning. Super conveniently located near the A and C and the 1. Will definitely stay again!

The staff were very friendly and accommodating. And the on-site cafe was perfect for our morning coffee and breakfast needs. The hotel was on a street with multiple dining options and only a block from the subway station that got us to everywhere we needed to in the city. We had a great stay and will definitely stay here again in the future!

Easy checkin and quite room.

The room was tiny and I traveled alone. No drawers for clothes. Hardly room for clothes for 5 days. Not enough room for cosmetic products in bathroom. Need a second shelf. Good for a night or two but no longer.

Personable staff, small room but efficient for a quick stay.

Rooms are small, but the staff and service were amazing. Tony and Lorenna made our stay extra special. Loved the cute lobby and cafe. The staff always greeted and welcomed us when we pass through. Would highly recommend staying here.

Small but nice room. Nice neighborhood.

Great boutique hotel. The staff were very kind and accommodating. Given how noisy it is in NYC, the hotel was surprisingly quiet aside from cleaning staff doing their rounds.

Nice quiet area

The staff was fantastic! I will absolutely be coming back when I visit NYC again.

The room was so small we had to climb over the bed to go to the bathroom. Like tiny and I am not new to NYC I have been going for 25 years. The wine bar that is so heavily advertised as a perk never opened to the public our whole 3 night stay. We were made aware there is no liquor license so we couldnt get a drink there anyway. Just strange series of events for a pretty pricey hotel.

It was amazing, front desk staff were always very helpful and friendly! Room is a bit small and not very comfortable but it has everything you need!

Great

Sunday, we tried the rooftop wine bar that was promoted at check-in—it was closed. My boyfriend asked to use the tokens they gave us for a bottle of wine instead. Not allowed. He then asked to purchase multiple glasses at once. Declined. Throughout the stay I developed small bites on my feet, which my boyfriend also got. Considering the room was dusty and not well-cleaned upon arrival, I suspect spider bites or bed bugs. One night we ordered Uber Eats, had it dropped at the front desk, but never received a call despite the app showing it was delivered. Overall, we were disappointed—especially for a milestone trip. The only real positive is the location, with a subway stop nearby.

The hotel was amazing. Very clean and spacious , plenty of sloset space.great bathrooms. Loved it will stay again

The Moore knows exactly what it is trying to do: understated elegance on a quiet street in Chelsea. It delivers everything you need from a stay in New York City!

Location, design, service and staff are excellent! Highly recommend!

This charming, compact hotel offers a comfortable stay in the city centre. Each room is equipped with everything you need for a pleasant stay. Nearby, you’ll find an array of amazing cafes, bars, and restaurants.

Outstanding stay. Thank you, Simon!!!

Very nice hotel

The staff was extremely nice and welcoming! And I loved the modern look of the hotel!

Anyway, it's a decent option if you just need a place to rest, but if you want to chill and relax, you might want to look elsewhere.

Great boutique hotel! Beautifully designed rooms and very clean.

Everything about our stay was wonderful, we even did a paid upgraded to the penthouse and had an amazing time. The only downside was a door near our room (to what I believe is the employee bathroom) that slammed loudly at all hours of the night, which made it hard to get a good night’s sleep.

Stylish stay in Chelsea! Very clean, easy to find nearby parking, and walkable to lots of dining options. The rooftop bar was also a great area to hang out with nice city views and delicious drinks! Our stay was for an event at Hudson Yards and it was just a short walk away. Would definitely stay again!

The $40 token chip was a nice surprise and I used it on breakfast in the lobby for my husband and I. Great coffee and croissants. Overall very nice hotel and comfortable stay.

Swanky new hotel in the perfect location for lovers of everything downtown New York has to offer.

Just a wonderful little boutique hotel in Chelsea. Very European in feel. Lovey helpful staff. Fantastic walkable neighborhood. Love each stay here

Great stay at The Moore. From rooms, to roof top deck, morning coffee and gym, the property was perfect for exploring Chelsea and Manhatran

The rooms are very very tiny, but that’s traditional for New York. Beyond that it’s clean, it feels safe, and the staff are wonderful.

Very clean and charming hotel. Great customer service, very comfortable bed. We enjoyed the rooftop bar and customer tokens that we used to pay for tasty breakfast pastries and wine at the bar. We would definitely stay there again.

The only concern was that the rooftop always seemed to be “closed due to weather” so we never got a chance to be up there and enjoy a drink.

LOVED

Amazing, stylish, clean, super friendly staff!

Really good location, VERY small rooms, moderately clean, water pressure was terrible. Good value for the price.

I will deft stay again next month! I loved this place

Very clean. Small rooms but nice.

Amazing!

I had a pleasant experience during my stay at The Moore. The suite, while compact, provided just enough space on either side of the queen bed for comfortable movement. The bathroom, although also small, had a cozy feel, contributing to the overall warmth of the room. The hotel's location in Chelsea is quite convenient. I would certainly consider staying here again in the future.

Though I had an issue the staff handled it pretty well and went above and beyond. Location is fantastic, and it was quiet in room I was in. Slept well.

Nice decor, very clean, great location

Clean cute close to lots. Love it.

The Moore is not only strategically located, it's a delightful spot to stay. There's a coffee bar in the lobby and a team of professionals to make sure you have what you need. Plus, did I mention the location?? Easy access to subways to museums and more

Wonderful stay at the Moore! Highly Recommend!

We enjoyed out stay

I enjoyed the handsome lobby and ample café. You could definitely hear any halfway noise, but it wasn't during late hours.

Hotel is beautiful and conveniently located for the galleries of Chelsea and the Highline.

Great location and great service.

Perfect hotel. Perfect stay. Perfect weekend. Thank you Moore!

Perfect for one night, small rooms but clean, sleek, and well staffed!

Great experience!

Great spot! Staff were super super helpful and friendly. The rooftop bar is chic and fun. Would definitely stay there again!

I liked the friendly staff , the cleanness and of course the location. I loved the little treats in the lobby. I did not like the low light in the hallways.

I was my first stay there. Room was good, very clean. Did hear some street noise..but I was also near an intersection. Walking around outside the hotel..felt safe. Nice walk to go to the river.

It was really great!

Great location. Love the toiletries. Helpful and kind staff!

Great location and very clean. Staff is outstanding!

Small room but great boutique hotel in a great area. Check out the Marsanne restaurant just next door. It's amazing as well!

The Moore was the right hotel for our trip! It is the perfect boutique hotel if you are looking to stay in Chelsea and need a comfortable place to come back to after exploring the city. A lot of bars and restaurants close by. The High Line is only a few blocks away. Rooms are small, but so are many in New York and we loved ours. Bed and bedding was very comfortable. Bathroom finishes were very nice. The rooftop is cute with views of the Empire State Building. The cafe/bar is super nice for a drink before heading out into the city. The entire front desk staff is awesome. Everyone we interacted with was very very nice. Would recommend if you are okay with a smaller room and not in need of the big hotel amenities like a pool. We will definitely look here for our next trip!

Good location. Clean. Easy check in.

Nice but small rooms. Great shower.

Great staffs. Hotel rooms are small and feels so dark because of the black paint color.

The staff was so nice, the breakfast and coffee offerings were convenient. Room was a little hot, AC didn't go very cold, but otherwise a great stay.

Great location. Two blocks from the subway, easy walking distance to Union Square and West Village. Quiet, clean room and very comfortable bed. Will stay again!

The location is fun. The service and friendliness of staff is fantastic. I liked my room but foot of bed was only a foot from wall, which had a tv on it so it was tricky to scoot by to always get from closet or entry way to desk/bathroom. Two people in this room would feel tight.

LOVED IT

This was a great find -- well-located, bedroom slightly small and dark (which is usual for New York) but very clean and modern in the furniture and fixtures. At check-in you receive vouchers to use at the lobby bar which offers a very decent continental breakfast. The staff were all very friendly and helpful.

Great space! Loved the heated floors in the bathroom. Room was clean and appreciated the free bottle of rosé!

Love the place

Everything

Really great little hotel. If you’re in Chelsea, it’s super super convenient and comfy. Really friendly staff and a great (free with chip) coffee & pastry service in the am

Convenient...quiet...friendly staff

Extremely friendly and helpful staff and elegant decor. Don’t expect spaciousness in central Manhattan but the two of us had no problem with space. You get a $40-token for every night you’re staying to use on anything at the cafe/bar - which is a lot, so if you only spend roughly half of its value, you get a one-drink-token (alcohol included) as change. Whoever thought of this and decided on this should get a raise. Will definitely be back.

Exceptional staff and accommodations.

Great stay. Felt like home. Karen was so welcoming! Room was comfortable and the bed was incredible and linens sublime. So quiet. In the city that never sleeps, I slept better than ever.

I had a complimentary wine and a lovely handwritten note waiting for me. I love the design of the bedroom; everything was super clean and classy. The breakfast and coffee shop area was a huge plus, and my cappuccino was delicious! I'm definitely coming back!

Lovely and near shopping and dining

In the heart of Chelsea. Very stylish, great design choices, room was quiet. Lots of attention to detail. Very welcoming staff and great breakfast/coffee area by reception.

Great hotel with wonderful people working the front desk. Fun lobby with espresso machine. Location is great. The rooms are very small, even by nyc standards.

Fantastic location. Welcoming staff. Lovely coffee area downstairs. Good gym. Luxurious bathroom. Affordable treat

Great location

Wonderful stay at the Moore. Perfect location, very clean, quiet. Staff is excellent!

It was very quiet. Close to a subway station that made for easy access to get from the airport

The staff was incredibly attentive and made my stay so enjoyable.

The hotel was great.

Property was great, but when we arrived they charged more than the amount stated on the booking. We were able to show the paperwork for the booking but they didn't care and gave no concession or explanation - just pay it or cancel, so we had to pay.

The outdoor upper deck was closed. The weather was nice enough for us to still hang out there and have a gathering of 10 people for an hour. They were so nice to let us use it. But since we were paying a $40 a night amenities fee/property fee. I was glad they said yes to our request to use the space.

Great location, staff, rooms 10/10

The staff were really accommodating and the provided benefits were really useful!

Love this hotel, it's so convenient and always my go-to when I go to New York - wonderful staff and so many good restaurants in a walkable distance.

This was a quick overnight trip to attend a trade show. What a treat the Moore is. The reception was very friendly. The room typically NY small but efficient and well designed. Loved the bathroom. Common areas and gym were perfect. Definitely has the vibe of a small European hotel. Will definitely be back on future trips

Such a wonderful stay! The property was so chic and the staff was super kind.

Best staff ever and a very comfortable clean room with a great bed and amzing shower, can't wait to stay again.

Wonderful small boutique hotel , staff is wonderful and so accommodating! Rooms are small but really nice and bed is extremely comfortable. Wish there wasn’t noice from other room -doors, and would have been nice with cofee /tea in the rooms, but this is minors and I will definitely be back !

Great visit, fantastic service, wonderful location. This was a repeat stay for me, and I’ll stay again in future. Love this hotel and its employees!

HVAC wonky and not readily adjusted. Old very loud door closers. Will return

Perfect stay in the heart of NYC! We took the Amtrak to Moynihan Station and saw a show at Madison Square Garden, and this was a super convenient location. The hotel was clean and chic. We loved the breakfast pastries and coffee.

Loved the breakfast pastry/yogurt! Such a nice space to call our home base for our stay in New York.

It was perfect

We had a great one night stay at The Moore! It was clean, quiet, and one of the first nyc hotel rooms I could comfortably open my suitcase in. Loved that we had an included coffee, pastry, and water in the morning. The front desk was super kind and accommodating, and let my husband have a little extra time in the room to take a work call. The bed was comfy, too!

Hotel staff were 100%, across the board, friendly and helpful. The coffee bar in the lobby was a fun surprise, and a total delight. The rooms are SMALL but very well laid out with small comforts like a carafe and glass for your water that make it feel very homey. Marsanne next door was a fun spot for a quick drink at the bar or light dinner. I stayed here for 4 nights for a work trip and was able to hang all my clothes, work from the room, sleep soundly, etc. Great experience.