The Marmara Park Avenue

We stayed in the two bedroom suite and was plenty of space for everyone. We had everything we needed in the kitchen. It was quiet and beds were comfortable. The staff were so friendly and nice. We will definitely stay again when back in NYC.

The staff was very friendly and welcoming. The pool was clean the room was nice. We enjoyed our trip

this is not a 5 star hotel, its a 3 at best.

The cleaning service in our room was very good. Thank you! We’ll be back.

The only downfall was that we weren't able to get our car when we needed it without paying extra fees. Also, we were struggling to get out luggage upstairs and nobody offered to assist us. I did expect a little more from a 5 star hotel.

Unfortunately, we were very disappointed in this property. We go to NYC several times a year, and thought to check this place out (touting itself as a 5 star, when really closer to a 3). Not a first class experience in the least, scarce staff, not clean, some amenities not available at all; like the rooftop bar - which they said it was only open seasonally - what other season would be better than June?? (other amenities, were sub-par at best: pool spa). Rooms were not spacious (as described), nor clean. The pictures are not accurate representations of reality. Just know before you go.

Exceptional

We use the bar and a drink for very well made good atmosphere

I loved the Hammam that was the highlight of my stay. the staff are very warm and welcoming. I will definitely be back.

It’s a very nice place. I just wish the showers were bigger and the shower door opens in the wrong direction.

Superb

very old rooms, tiny, convenient but for the price not impressed.

Exceptional

Exceptional

Room was superb, extremely clean and comfortable. Great place to stay.

Room a little tired and air con in one of the bedrooms not very effective. Otherwise clean and comfortable, very spacious room for New York

What a wonderful stay at the Maramara. The staff were kind and amazing, celebrating my daughter’s birthday with gifts and a decorated room. The Turkish bath and indoor pool are fabulous amenities, even as my daughter would have enjoyed a little more warmth to the pool. The gym with Peleton bike and tread was nice although Peleton bike cages are due to be replaced as they were broken during our stay. It was a wonderful stay!

The staff were all lovely, very helpful. In particular Sue on the desk sorted out the issues we had. Looked like the room wasn't quite ready for us as there was no tea/coffee facilities or a mini fridge for water. Sue sorted these within minutes. Hairdryer was broken too which she got replaced. Swimming pool was quiet and relaxing. The Turkish bath is a steam room with marble slabbing which is good after a day of walking about. Location is great for the subway and plenty attractions within walking distance. Loads of eateries nearby also. If i am honest its not the usual 5 star experience ive had but the hotel and staff are nice.

Beautiful spacious room, great location and view of The Empire State Building from the balcony. Friendly helpful staff. Corridors are very dark to the rooms, and a porter when requested our daughters medication from the fridge actually brought someone else's medication.

Amazing central Manhattan hotel. With a pool !!

Fantastic choice in a convenient Manhattan location. The team is outstanding - hospitable and helpful. Housekeeping goes above and beyond.

Having an indoor pool was a nice perk.

Lovely, well-appointed midtown hotel w/ incredibly attentive staff. You'll enjoy your stay @ The Marmara Park Ave.

Superb

Exceptional

The location was perfect for seeing the city. The rooms were comfortable and quiet. The bar and reception was comfortable. The pool area was clean and made a pleasant start to the day. Porter trolleys left in reception area was not great.

Great place. The pool needs a bit of work

Great place. The pool needs a bit of work

Exceptional

Superb

Clean, large room, walk in closet with safe. Pool heater has been broken for 3 weeks. I booked the hotel because it had a pool but only a polar bear could enjoy it.

Clean, large room, walk in closet with safe. Pool heater has been broken for 3 weeks. I booked the hotel because it had a pool but only a polar bear could enjoy it.

Great staff and clean rooms!

Great staff and clean rooms!

Pleasant

Always amazing. Home away from home

Always amazing. Home away from home

Room was spotless

Room was spotless

Great location! I’m writing to share feedback about my stay, as it fell well below expectations. Service throughout was slow, and several interactions felt unprofessional—particularly with the housekeeping staff, who were repeatedly rude. The elevators also were not functioning properly during my stay, and at least one was out of service. Breakfast service was extremely slow. Even a single cappuccino took 20–30 minutes to arrive, and it seemed the team was understaffed, which impacted the overall experience. The most disappointing moment happened at checkout: a cleaner came to my room and, in a very rude manner, told me to leave because it was checkout time. The approach was unnecessary and made the departure feel unpleasant. I’m sharing this because I expected a higher level of service and hospitality. I would appreciate your review of these issues and a response regarding how you plan to address them.

Great location! I’m writing to share feedback about my stay, as it fell well below expectations. Service throughout was slow, and several interactions felt unprofessional—particularly with the housekeeping staff, who were repeatedly rude. The elevators also were not functioning properly during my stay, and at least one was out of service. Breakfast service was extremely slow. Even a single cappuccino took 20–30 minutes to arrive, and it seemed the team was understaffed, which impacted the overall experience. The most disappointing moment happened at checkout: a cleaner came to my room and, in a very rude manner, told me to leave because it was checkout time. The approach was unnecessary and made the departure feel unpleasant. I’m sharing this because I expected a higher level of service and hospitality. I would appreciate your review of these issues and a response regarding how you plan to address them.

Room felt cold and needed some freshening up.

Poor

Staff is rude

Staff is rude

Service was excellent. Very good team of people, very responsive and polite. We liked the room because it was spacious, had lots of light and a nice little balcony. The room was drafty, it needed new windows. It also needed more outlets. The internet in the room was very weak. The hotel clearly needed a hand of paint and new elevators. The swimming pool is fabulous but many tiles are broken. Generally, the hotel needs some revamping.

Service was excellent. Very good team of people, very responsive and polite. We liked the room because it was spacious, had lots of light and a nice little balcony. The room was drafty, it needed new windows. It also needed more outlets. The internet in the room was very weak. The hotel clearly needed a hand of paint and new elevators. The swimming pool is fabulous but many tiles are broken. Generally, the hotel needs some revamping.

After the experience we had, NOTHING WORST STAFF and so called HOTEL MANAGER EVER

Firstly let me star off with the receptionist and door man there service was a 10/10. Secondly I love my balcony view it was awesome, the room was clean and fresh. To top it off I really do enjoyed my stay.

Firstly let me star off with the receptionist and door man there service was a 10/10. Secondly I love my balcony view it was awesome, the room was clean and fresh. To top it off I really do enjoyed my stay.

Overall a good stay. Hotel is very nice and the staff is attentive. But, the Queen Deluxe Room does not come with a separate sitting area with a table and chairs, despite appearing so on Expedia and the hotel website. When I noticed this at check in the manager told me that this type of layout does not exist for a Queen Deluxe room. That was confusing and frustrating because the pictures clearly show it, and as much as I understand that some inconsistencies may exist I did not expect that from a 5-star restaurant. Breakfast for room service was inconsistent; one morning the coffee came in beautiful silver pots and ceramic cups (as expected in these types of hotels) and the next it came in to-go paper cups.

Overall a good stay. Hotel is very nice and the staff is attentive. But, the Queen Deluxe Room does not come with a separate sitting area with a table and chairs, despite appearing so on Expedia and the hotel website. When I noticed this at check in the manager told me that this type of layout does not exist for a Queen Deluxe room. That was confusing and frustrating because the pictures clearly show it, and as much as I understand that some inconsistencies may exist I did not expect that from a 5-star restaurant. Breakfast for room service was inconsistent; one morning the coffee came in beautiful silver pots and ceramic cups (as expected in these types of hotels) and the next it came in to-go paper cups.

For the price we paid it should be much better. We had a long 24 minutes just for checking in at the front desk. The property is a bit outdated and needs a restoration. It’s old and needs updating in rooms. Very noisy in room AC units. For the price we paid we should stay at least another night for free. It’s a 3 star hotel with 6 star price.

For the price we paid it should be much better. We had a long 24 minutes just for checking in at the front desk. The property is a bit outdated and needs a restoration. It’s old and needs updating in rooms. Very noisy in room AC units. For the price we paid we should stay at least another night for free. It’s a 3 star hotel with 6 star price.

the Haram was closed?! Without warning! Everything. Difficulty with staff, might and 10+ day incidental despair returns when they dont reall y have a restaurants.

Not much. Comfortable bed. Everything else. The value is not worthy of 5 stars, or $750 per night.

We stayed for 4 nights and the rooms were spacious for NYC, beds were comfy, our only issue was we called several times confirming the rooms would sleep 3, however they did not. We requested a roll away and they were very accommodating. All was well and the stay was great. For reference we stayed in a Junior Suite (Classic).

We stayed for 4 nights and the rooms were spacious for NYC, beds were comfy, our only issue was we called several times confirming the rooms would sleep 3, however they did not. We requested a roll away and they were very accommodating. All was well and the stay was great. For reference we stayed in a Junior Suite (Classic).

I would like to highlight the large, spacious rooms. I was also pleasantly surprised by the wide range of amenities for everyday living. There is a stove, a large refrigerator, and a full set of kitchenware, including pots, pans, forks, knives, a can opener, a whisk, plates, and all the necessary dishes. In addition, there is dishwashing liquid, a dishwasher with detergent pods, rubber gloves, and even a brand-new sponge in its original packaging. Everything needed for daily living was provided, which made the stay especially comfortable. The location is quite convenient, quiet, and not noisy. Both the rooms and the lobby are fairly modern, with good-quality renovations. The bathroom is pleasant as well. Overall, the place left a very positive and enjoyable impression. As for the downsides, it seemed that the room was not thoroughly dusted, as dust was noticeable on the dark furniture. Upon check-in, not all towels were provided, and several basic amenities were missing. For example, we never received toothbrushes during our four-day stay. I am aware that additional items can be requested free of charge, but I chose to purchase my own instead. On the second day, an extra towel was added once it was clear that there were three guests. Aside from these minor issues, I did not notice any significant drawbacks, and overall my impression of the stay remained largely positive!

The staff was friendly and very helpful. The room was great and the bed was so very comfortable. We ordered room service and the food was very good too. We slso gad a nice dinner at the bar Excellent. A 10 👍👍

The staff was friendly and very helpful. The room was great and the bed was so very comfortable. We ordered room service and the food was very good too. We slso gad a nice dinner at the bar Excellent. A 10 👍👍

Location, staff very thoughtful and friendly, room sizes Some of the doors were squeaky

Elevator is dangerous, has severe shaking. Room A/C is loud, we could barey sleep. Overpriced for the quality of the hotel.

Elevator is dangerous, has severe shaking. Room A/C is loud, we could barey sleep. Overpriced for the quality of the hotel.

Love the pool!

Love the pool!

Accommodating staff and large rooms for nyc

Accommodating staff and large rooms for nyc

nice clean hotel! friendly staff, easy check in. spacious room! right next to parking garage.

Was very spacious and comfortable Beds lovely and kitchen in the room was an added bonus

Was very spacious and comfortable Beds lovely and kitchen in the room was an added bonus

I adored the view and the beautiful “old world” feeling it gave! The bell boy was absolutely WONDERFUL!!!! He helped me with everything! The price was a bit high for what you get.

Michael Baize the AM Front Office Manager was amazing. Friendly, attentive, and fixed any issues. The basement pool was nice but kept a little too cold.

Harassed by staff and had to leave the property.

Harassed by staff and had to leave the property.

Had an Amazing Stay & Would definitely recommend 🙌💜

Had an Amazing Stay & Would definitely recommend 🙌💜

Great staynoverall.

Great staynoverall.

I had a great experience and the birthday message and was really nice I wish I could have stayed longer I definitely will be back soon for business purposes to stay.

I had a great experience and the birthday message and was really nice I wish I could have stayed longer I definitely will be back soon for business purposes to stay.

Cleanliness, amazing service from all staff, the view from the room was amazing

Cleanliness, amazing service from all staff, the view from the room was amazing

Michael, who was at the front desk could not have been more helpful! Courteous all the way.

Michael, who was at the front desk could not have been more helpful! Courteous all the way.

Great location, very clean room, very friendly staff

Great location, very clean room, very friendly staff

Booked 4 nights hotel then said I only booked 3 ( they later apologized for their mistake). They billed me for 4 nights and still haven t refunded the one night overcharge. It s been 20 days now they don t even respond after saying they were “checking with accounting” I intend to complain to American Express as well.

The staff were so helpful and interactive. Such a pleasure. And I love the atmosphere.

The staff were so helpful and interactive. Such a pleasure. And I love the atmosphere.

Su the staff was so nice and kind and beautiful! Everyone was so helpful.

Su the staff was so nice and kind and beautiful! Everyone was so helpful.

The room was clean and quite large. The decor was lovely. The beds are very comfortable.

The room was clean and quite large. The decor was lovely. The beds are very comfortable.

Clean room. Friendly staff, very spacious and convenient.

Clean room. Friendly staff, very spacious and convenient.

Great but the spa was closed

Great but the spa was closed

We enjoyed our stay & the amenities; however, we were looking forward to the rooftop patio and there was not one available. The staff was extremely helpful and courteous and there was plenty of food & shopping options within a walking distance. The subway is a few steps away and very convenient to use as well. We would stay here again!

We enjoyed our stay & the amenities; however, we were looking forward to the rooftop patio and there was not one available. The staff was extremely helpful and courteous and there was plenty of food & shopping options within a walking distance. The subway is a few steps away and very convenient to use as well. We would stay here again!

Beautiful place to stay, classy and understated. The staff was fantastic, very helpful. Location was very walkable to all the places we wanted to see.

Slippers were not provided. The kettle was not working and I had to call for a resolution. Soap was not provided at the bathroom sink. Simple expectations that were not met. Wrote to the Manager but did not get a response. Overall impression was that there was no care put into making a guest feel welcomed.

Slippers were not provided. The kettle was not working and I had to call for a resolution. Soap was not provided at the bathroom sink. Simple expectations that were not met. Wrote to the Manager but did not get a response. Overall impression was that there was no care put into making a guest feel welcomed.

Excellent experience!! Will be back!

Excellent experience!! Will be back!

Door service desk was excellent, room service was presentable and timely and very friendly. Pool staff and spa are great and attentive. Room cleanliness was awesome. It was a 10 for me

Door service desk was excellent, room service was presentable and timely and very friendly. Pool staff and spa are great and attentive. Room cleanliness was awesome. It was a 10 for me

Service was great - Ben took care of us even when we had an issue with our reservation which was our fault. Great location

Service was great - Ben took care of us even when we had an issue with our reservation which was our fault. Great location

Staff is excellent and friendly.

Staff is excellent and friendly.

No air conditioner in room and could not open window. Ricidulous.

No air conditioner in room and could not open window. Ricidulous.

The air conditioner in my room was not working. I went to the lobby to complain but the front desk man was on break. I came back over an hour later. He was still not there. Unacceptable.

The air conditioner in my room was not working. I went to the lobby to complain but the front desk man was on break. I came back over an hour later. He was still not there. Unacceptable.

I was sorry I didn't bring a book but the location of the hotels was so close to sights and activities that I wouldn't have had time to read!

The staff was very responsive when I called asking for assistance with the cable and when the shower knob fell off. I appreciated their quick response.

The staff was very responsive when I called asking for assistance with the cable and when the shower knob fell off. I appreciated their quick response.

Nice hotel, quiet and classy. Was upgraded to a nice suite.

Nice hotel, quiet and classy. Was upgraded to a nice suite.

Entrance and staff Price is not worth it. Room is old and not cozy, breakfast that was included. Valet Parking didn’t work, we had to pick up our car. No cash available at reception.

I loved the staff-Mike was AMAZING! The food was great! It was very beautiful to include our view of the city from our room! The amenities- great (gym with free weights-excellent touch…I ran out of time to utilize the spa but it looked amazing). The location was close to everything. The staff members were sweet to my children which meant a great deal us and added to the experience. Well put together and clean establishments. I am sure we will return HERE whenever we have a chance to revisit the city next. Thank for your role in making this a wonderful experience. NA

The carpet in the room didn't look very clean and some of the amenities in the rest room could have been updated.

Large room with two large double beds (very comfortable), double aspect with view of the Empire State Building and small kitchenette (kettle/coffee machine, fridge but no sink or microwave/cooker). A couple of small issues were dealt with very rapidly. A slightly later checkout was allowed for us which helped. The pool water was a little on the cold side when we were there, but a friendly lifeguard was always on duty. The pool closes for a break between 5.00-5.30pm - good to know when you finally get the kids ready and go down to find the pool!

The property is right next door to a homeless shelter

The property is right next door to a homeless shelter

Amenities and location

Amenities and location

Exceptional

Hotel is very chic and staff is very friendly and accommodating. Only thing I did not like was a lot of loiterers outside the hotels neighbor is very intimidating.

Hotel is very chic and staff is very friendly and accommodating. Only thing I did not like was a lot of loiterers outside the hotels neighbor is very intimidating.

Room was large for NYC, shower leaked all of the bathroom floor. Pool was a nice amenity but the elevators were gross - dingy and dirty with peeling wallpaper. For the price, it met expectations. Don’t think I’d ever stay here again though. I’d rather pay a bit more for a better experience.

Room was large for NYC, shower leaked all of the bathroom floor. Pool was a nice amenity but the elevators were gross - dingy and dirty with peeling wallpaper. For the price, it met expectations. Don’t think I’d ever stay here again though. I’d rather pay a bit more for a better experience.

The fridge was broken and the thermometer was not working . It was snowing outside i frooze

The fridge was broken and the thermometer was not working . It was snowing outside i frooze

While the staff is nice and helpful and the location is convenient, this property is not a 5-star establishment—more accurately, it is closer to a 3.5-star rating. The rooms and shared spaces require upgrades and a complete revamp, as they appear a bit old and run down.

While the staff is nice and helpful and the location is convenient, this property is not a 5-star establishment—more accurately, it is closer to a 3.5-star rating. The rooms and shared spaces require upgrades and a complete revamp, as they appear a bit old and run down.

Everything was lovely, our room was upgraded at with no extra fee because we could not get on the same floor as our grandchildren, but it worked out. The pool water was a bit chilly for the adults, but the kids were fine with it.

Everything was lovely, our room was upgraded at with no extra fee because we could not get on the same floor as our grandchildren, but it worked out. The pool water was a bit chilly for the adults, but the kids were fine with it.

Amazing hotel and in very close to time square and Central Park. The only thing I didn’t like is there has to be lifeguard at the pool to watch you swim. Other then that great hotel and would definitely recommend it.

Amazing hotel and in very close to time square and Central Park. The only thing I didn’t like is there has to be lifeguard at the pool to watch you swim. Other then that great hotel and would definitely recommend it.

Just very disappointed-the pool not warm And not the Turkish Hamam No parking available only up to 7.30 pm I had to pay 200$ for parking outside

Just very disappointed-the pool not warm And not the Turkish Hamam No parking available only up to 7.30 pm I had to pay 200$ for parking outside

Nice

Nice

Didn’t care for seeing the trash every night right next to the property (maybe something about NYC can’t have dumpsters?!), and there was a mysterious large wet stain on the master bedroom floor that wouldn’t dry or go away for the duration of our stay. Housekeeping was good, when they came; had to ask one day on the weekend. Other than that, staff was awesome, room was nice and spacious, and already booked it again for our next trip to NYC!

Didn’t care for seeing the trash every night right next to the property (maybe something about NYC can’t have dumpsters?!), and there was a mysterious large wet stain on the master bedroom floor that wouldn’t dry or go away for the duration of our stay. Housekeeping was good, when they came; had to ask one day on the weekend. Other than that, staff was awesome, room was nice and spacious, and already booked it again for our next trip to NYC!

All the staff were helpful and nice. The room was very quiet for a hotel in NYC. Lots of character.

All the staff were helpful and nice. The room was very quiet for a hotel in NYC. Lots of character.

Excellent hotel … highly recommend

Excellent hotel … highly recommend

My room had no heat the entire stay. Stayed over Christmas with record freezing temps. Maintenance tried to fix it twice & brought a portable heater instead which didn’t help and could have posed dangers. I asked to speak to the manager multiple times, left my # and never heard back. I asked for compensations for wasting thousands. Manager didn’t charge me for some nonsense resort like fee. Terrible experience. Terrible management. Will never return or recommend. I don’t want to hear a nonsense apology from management on here either.

My room had no heat the entire stay. Stayed over Christmas with record freezing temps. Maintenance tried to fix it twice & brought a portable heater instead which didn’t help and could have posed dangers. I asked to speak to the manager multiple times, left my # and never heard back. I asked for compensations for wasting thousands. Manager didn’t charge me for some nonsense resort like fee. Terrible experience. Terrible management. Will never return or recommend. I don’t want to hear a nonsense apology from management on here either.

Best place to stay in NYC!

Best place to stay in NYC!

Wonderful stay!

Wonderful stay!

Love it !

Love it !

We had a 2 BR suite for my 2 married couple kids and I took the chaise in the living room which was super comfortable believe it or not. My only complaint is we booked for 5 people and when we arrived in the room there was no set up for the 5th. I had to call down for extra bedding and they never brought and I had to just catch the housekeeper and they provided. Each day though I would have to call for a fifth set of towels as well. Would recommend if the room is for 5 people that they make sure the fifth person is provided for! Otherwise the suite was so spacious and the rooms very large which is unusual for NY

We had a 2 BR suite for my 2 married couple kids and I took the chaise in the living room which was super comfortable believe it or not. My only complaint is we booked for 5 people and when we arrived in the room there was no set up for the 5th. I had to call down for extra bedding and they never brought and I had to just catch the housekeeper and they provided. Each day though I would have to call for a fifth set of towels as well. Would recommend if the room is for 5 people that they make sure the fifth person is provided for! Otherwise the suite was so spacious and the rooms very large which is unusual for NY

Cons: Bathrooms small and lacking in storage for toiletries, etc. Also, there were stains on couch that should've been cleaned.

Cons: Bathrooms small and lacking in storage for toiletries, etc. Also, there were stains on couch that should've been cleaned.

Amazing!

Amazing!

Room needed an upgrade. Not the same room as you pictured. Drab and obvious wear and tear on cabinets, nightstands and desks. Bathroom too small with poor lighting, and some obvious mold on the shower grout. Ugh. Disappointing overall. Only positive was the parking garage was literally next door. Also, they have a doorman, but many times he was on his phone while i opened the door myself. Ridiculous. I would not stay here again!!!!!

Room needed an upgrade. Not the same room as you pictured. Drab and obvious wear and tear on cabinets, nightstands and desks. Bathroom too small with poor lighting, and some obvious mold on the shower grout. Ugh. Disappointing overall. Only positive was the parking garage was literally next door. Also, they have a doorman, but many times he was on his phone while i opened the door myself. Ridiculous. I would not stay here again!!!!!

Clean and plain. Absolutely impossible to sit comfortably and eat in the dining area

Clean and plain. Absolutely impossible to sit comfortably and eat in the dining area

The spa and service at Marmara are excellent! A great getaway.

The spa and service at Marmara are excellent! A great getaway.

Larger than average room for NYC. Close to parking and walkable to Times Square. Very clean. Pool was less than attractive though. Small and no natural light. Essentially meant for workout only if that is what you are looking for.

Larger than average room for NYC. Close to parking and walkable to Times Square. Very clean. Pool was less than attractive though. Small and no natural light. Essentially meant for workout only if that is what you are looking for.

The Managers and staff was great Thank You

The Managers and staff was great Thank You

The hotel is very uncluttered and pretty. It is however starting to show some wear, particularly in the elevators and the furnishings in the rooms. That's the downside. The upside is that the staff was great and very helpful. We got upgraded to a jr. suite which was surprisingly handy. It had a small balcony and a mini kitchenette which came in very handy. The bed was so comfortable that I unmade it so that I could see who the mfg. was so that I could buy one. Towels could use replacement but bed linens were very nice. All in all a good stay and we would tay again.

The hotel is very uncluttered and pretty. It is however starting to show some wear, particularly in the elevators and the furnishings in the rooms. That's the downside. The upside is that the staff was great and very helpful. We got upgraded to a jr. suite which was surprisingly handy. It had a small balcony and a mini kitchenette which came in very handy. The bed was so comfortable that I unmade it so that I could see who the mfg. was so that I could buy one. Towels could use replacement but bed linens were very nice. All in all a good stay and we would tay again.

Very nice hotel in a good area

Very nice hotel in a good area

Just note everything closes around 10pm, so don't get there late if you need food or drink!

Just note everything closes around 10pm, so don't get there late if you need food or drink!

The vintage appeal was great

The vintage appeal was great

Nice!

Nice!

Great hotel, amazing staff

Great hotel, amazing staff

❤️

❤️

A perfect gem service was excellent!!

A perfect gem service was excellent!!

Awesome stay, I will definitely be back…

Awesome stay, I will definitely be back…

Incredibly kind and friendly staff.

Incredibly kind and friendly staff.

Beautiful hotel, great staff, enjoyable spa and roof top! I would definitely choose this hotel again for my next trip to NYC.

Beautiful hotel, great staff, enjoyable spa and roof top! I would definitely choose this hotel again for my next trip to NYC.

Staying at the Marmara was a wonderful experience. The place is beautiful. The staff wonderfully friendly. I felt so welcone. The room was beautiful. It had everything I needed and more. I will strongly recommend the Marmara.

Staying at the Marmara was a wonderful experience. The place is beautiful. The staff wonderfully friendly. I felt so welcone. The room was beautiful. It had everything I needed and more. I will strongly recommend the Marmara.

The hotel staff was polite and friendly. The rooms were quiet and clean. I loved the interior design throughout the building. My family and I walked everywhere and jumped on nearby subways to see the city. For an affordable and hot meal, we walked 2-3 blocks away to Greenleaf Deli and brought the food back to the lobby to eat together. The rooftop bar of the hotel had beautiful views for pictures. If I come back to Manhattan, I’ll stay here again. I loved it, my 12 year old son loved it and my senior-aged parents loved it.

The hotel staff was polite and friendly. The rooms were quiet and clean. I loved the interior design throughout the building. My family and I walked everywhere and jumped on nearby subways to see the city. For an affordable and hot meal, we walked 2-3 blocks away to Greenleaf Deli and brought the food back to the lobby to eat together. The rooftop bar of the hotel had beautiful views for pictures. If I come back to Manhattan, I’ll stay here again. I loved it, my 12 year old son loved it and my senior-aged parents loved it.

.

.

The property was awesome…would defray here again.

The property was awesome…would defray here again.

Rooms, spacious , clean, lovely bathroom and comfortable beds. Staff very friendly and helpful. Great location. Would definitely recommend.

Rooms, spacious , clean, lovely bathroom and comfortable beds. Staff very friendly and helpful. Great location. Would definitely recommend.

Nice hotel in the middle of manhattan with a kitchen in the rooms

Nice hotel in the middle of manhattan with a kitchen in the rooms

I arrived at the hotel to find out that the room I booked had an issue and they were oversold. Rolande, who was working the desk asked if someone called to inform me. That was a silly question because had someone called me, I wouldn’t have been there. I subsequently waited an hour and they were not able to accommodate me. I told her I expect to be reimbursed for the hotel and compensated for my rides to and from the hotel in addition to at least a $100 credit for the inconvenience.

I arrived at the hotel to find out that the room I booked had an issue and they were oversold. Rolande, who was working the desk asked if someone called to inform me. That was a silly question because had someone called me, I wouldn’t have been there. I subsequently waited an hour and they were not able to accommodate me. I told her I expect to be reimbursed for the hotel and compensated for my rides to and from the hotel in addition to at least a $100 credit for the inconvenience.

Good

Good

The room was spectacular. The food was mediocre, not recommended to eat there, eat somewhere else. And pass on the spa treatments. My husband received a massage and his professional (a man) had long nails and scratched him - very bad experience.

The room was spectacular. The food was mediocre, not recommended to eat there, eat somewhere else. And pass on the spa treatments. My husband received a massage and his professional (a man) had long nails and scratched him - very bad experience.

The best hotel ever..lobed it

The best hotel ever..lobed it

Not a 4 star hotel you expect

Not a 4 star hotel you expect

Waste of money. Room was old and kind of falling apart. AC did not work. The sink was backed up and wouldn’t drain for several minutes. Poorly designed - not a single socket near bed. If you can get a good deal, it’s a nice location and decent hotel but far from luxurious.

Waste of money. Room was old and kind of falling apart. AC did not work. The sink was backed up and wouldn’t drain for several minutes. Poorly designed - not a single socket near bed. If you can get a good deal, it’s a nice location and decent hotel but far from luxurious.

It was a terrible stay. Disappointing, and had to leave at 3am in the morning.

It was a terrible stay. Disappointing, and had to leave at 3am in the morning.

Very good

Very good

Nice

Nice

The room was perfect, clean, comfortable, spacious. Service was excellent. Pool was very nice. The downside was the restaurant. Both meals (mine and my daughters') were subpar. I sent my raw shrimp cocktail back and was told the chef said was "normal" (It was raw and inedible, unlike the countless shrimp cocktails I have eaten throughout my life) and was not offered a refund. The child's meal was supposed to come with chips and a drink but we received only a plate of pasta and nothing else (for $18). Unfortunate overpriced, subpar food, disappointing service.

The room was perfect, clean, comfortable, spacious. Service was excellent. Pool was very nice. The downside was the restaurant. Both meals (mine and my daughters') were subpar. I sent my raw shrimp cocktail back and was told the chef said was "normal" (It was raw and inedible, unlike the countless shrimp cocktails I have eaten throughout my life) and was not offered a refund. The child's meal was supposed to come with chips and a drink but we received only a plate of pasta and nothing else (for $18). Unfortunate overpriced, subpar food, disappointing service.

Cloud like bed, spacious rooms, peaceful pool and relaxing traditional hammam (a treat!), delicious wine selection; and attentive, professional and friendly service at every step!

Cloud like bed, spacious rooms, peaceful pool and relaxing traditional hammam (a treat!), delicious wine selection; and attentive, professional and friendly service at every step!

Clean and quiet. Location is good. Hamam was interesting.

Clean and quiet. Location is good. Hamam was interesting.

Enjoyed the location being so close to other fun NYC landmarks in Mid town! Great room and friendly staff and enjoyed the decor too!

Enjoyed the location being so close to other fun NYC landmarks in Mid town! Great room and friendly staff and enjoyed the decor too!

We had amazing experience at Marmara Park Avenue. The Staff at front desk was excellent and really helpful. Pool is beautiful, the room was clean. Definitely will come back once in a while for staycation.

Our favorite NYC hotel for visits with our family or as a couple. Consistently clean and comfortable. Safe, friendly, and conveniently located.

decided never to try safe. again. The beds were super comfortable. Nice location, the lobby bar made a terrific drink - and served delicious coffee in the morning. However, this will not be my go to hotel.

Carpet had stains and one of the lamps was missing lamp shade .

Very comfortable and clean. Close to transportation access staff was very friendly.

I love this place

Pros: Sauna was incredible!

The room was large by NYC standards and very comfortable. The indoor salt pool was a bonus and the Turkish bath a real treat.

The room and items in the room showed signs of wear and tear. The need was not comfortable.

Great location, beautiful and clean building.

Loved everything! Will come back.

The parking right next door. Amazing place with upscale spa love it

The customer service was terrible from start to end. The lady was rude when I called and wasn’t very helpful. Then to make it even worse, the guests by our room were loud and sounded like they were fighting knocking furniture around in the room.

This was my first stay at this hotel but it won’t be my last. I wanted to bring the kids to the city - for their first experience - and I couldn’t have picked a better spot to stay. We were close to everything - walking or taking the subway which was right next door. The hotel staff were kind and helpful. The pool was amazing and I loved that it was salt water versus chlorinated. Our room had a kitchenette which was perfect for a long weekend so we didn’t have to eat every meal out. It was also very quiet - which was wonderful after long days of walking. I would highly recommend this hotel for a weekend getaway as a couple or as a family!

Loud

Great hotel with great staff

This hotel was amazing! The spa and spool was top knotch and the staff was so kind and welcoming. We had lunch at the restaurant and it was delish! 10/10

Clean comfortable balcony location -

Nice hotel; the stay was great. The beds could be upgraded.

It was a nice quiet hotel. Definitely would stay again

Love this hotel, super classy and nice!

Absolutely beautiful place to stay!

Front desk good. Room/property nice. Didn't get housekeeping for 2 days. When they finally came they didn't stock soap, shampoo, etc. Worst of ll was sitting in lobby bar and 4 of 5 times never asked if wanted drinks/food as multiple staff talking non-stop behind bar. Won't be returning.

Yes

An indoor pool in nyc??! Incredible and better than the pictures. Just far enough away from the mayhem of the city, so convenient w the subway stop right there. I have 2 little little kids— the in room fridge was larger than most, the dishes and silverware and little kitchen counter were so useful. And they give away teddy bears which is so sweet and they felt so special.

Very good

Large rooms and comfortable space!

Amazing staff!

The standing charger for the iPad they provide you with didn’t work in our room at all. Also Netflix & screen sharing both didn’t work on the TV. Also there were no drawers in the nightstands which I thought was odd - like they were taken out for some reason. The kitchen however was a great feature in this room with several nice appliances.

Hotel is amazing. Clean, comfortable and friendly staff that goes above and beyond to make your stay comfortable and enjoyable. Love the Turkish spa and pool. Will definitely be back!

Great location in midtown with easy access to local shops & restaurants. Staff is very friendly & helpful. Jogging along East River is only 3-4 blocks away. The spa, pool, and Turkish bath are great although services are pricy.

Cleaning can be better.

I came down with Covid and stayed home so I didn't spread it to others. Marmara wouldn't refund my stay. So while I would love to stay in their hotel. Next year I will find another hotel to stay in.