The Fifty Sonesta Hotel New York

This is a great place. It is an older property, but very well maintained. I don't know about the amenities because I just needed a clean, quiet place to shower and sleep. It was perfect for this and very well located in midtown. The staff was very nice and while my stay was short, it was exactly what I needed. If you want lots of bells and whistles this is not the place for you. But if you are looking for clean, quiet, affordable, and in a good location, you can feel good about booking this hotel.

Wonderful clean hotel, will most definitely stay here again. It is in a great location and it was safe.

We had a great stay at the Fifty Sonesta in June! There were 5 adults and an infant, and we had plenty of space despite all being in a studio suite together. The mini kitchen was a bonus and helpful for washing bottles. The bathroom was clean, and there were plenty of towels. The staff was all very friendly, especially the bellhops! Breakfast was fine. If you're like us, half the fun of New York is the food, so we didn't really plan on eating the breakfast there, but it was nice to be able to take my little one and have some coffee and a snack before everyone else woke up. Super close to the Lexington & 53rd/51st station. We'd definitely stay again!

Zero stars if you are a human

Excellent stay !! Diana at the front desk was amazing - the best. And Manny at the front door - helped me with everything. Wonderful staff. Loved my stay. Highly recommended !.

Clean

The staff was excellent. The room was spacious and the location was near everything at walking distance. Compare to other hotels the price was affordable. I like everything, except the kitchen did not have paper towel or napkins to clean when we brought food.

The service team and lobby group were outstanding, definitely coming back The rooms were great!

Exceptional

Staff was friendly but our hotel room was poorly maintained. The shower had mold growing at the top, and the room wasn’t cleaned very well before we arrived — there was literally an old contact lens on the nightstand and stains on the bed when we first arrived. Also, breakfast is not free.

The staff was exceptional throughout our stay. Everyone was friendly, professional, and always willing to help. The location is fantastic, with many attractions within walking distance and plenty of restaurants, cafés, grocery stores, and fast-food options nearby. The room was comfortable, and the hotel offered great value for a stay in Manhattan. We were unable to check in early due to room availability, although the staff handled the situation professionally. Room cleanliness could be improved slightly, especially regarding attention to detail during housekeeping. However, this did not significantly impact our overall experience.

Everything about the room was great.

Superb

Nothing Two lamps didn’t work. The bed was so close to the desk it was almost impossible to sit down in the chair. The neighbors were obnoxious.

The hotel is in a great location. It is spotless and the staff is so helpful. We will definitely stay here again! Our room was spacious (jr suite). Toiletries very nice.

Very good place to stay

Location was great and the staff were very kind. Overall, the hotel felt nice and very clean. It was great for a short stay! The bathroom was very small which made it hard when multiple people wanted to get ready for the day.

My stay at this hotel was good. The front lady that helped my boyfriend and I when we first checked in was so nice and so fun to talk too. All the staff was nice and helpful. I will say I'm not sure about amenities because I really didn't stay in the hotel but to sleep. But I do know the breakfast buffet located on the second floor is $40.

Our room was very clean and well maintained. The staff was great, we were checked in quickly, they were very friendly and helpful with any questions we had. Anything that we needed brought to the room got there quickly and they even helped us find a local bar to hang out at. Would definitely stay here again

The hotel is very good the staff very kind and helpful and all very clean

The rooms are very small but clean.

Superb

Excellent location and besides a reception employee,all staff were very helpful. One reception employee,while i was explaining a problem we had with the A/C,suddenly she stopped,told me that her shift just ended,took her things and left leaving me all alone......

I have stayed at the Fifty Sonesta in Midtown Manhattan twice within the last month, and that alone says how much I love this property. The location is fantastic and close to everything while still feeling comfortable and welcoming. What truly makes this hotel stand out is the staff. Everyone is incredibly friendly, professional, and helpful. The front desk team is always welcoming, and the doorman consistently goes above and beyond, whether helping with luggage or offering great recommendations for places to eat and things to do in the area. The rooms are spacious, clean, and very comfortable, which can be hard to find in Manhattan. As someone who lives in the suburbs and isn’t used to city noise, I always request a room on a higher floor. The higher floors make a big difference and allow me to enjoy the excitement of New York City while still getting a good night’s sleep. Overall, this has become my go-to hotel whenever I visit Manhattan. I highly recommend it to anyone looking for a great location, comfortable accommodations, and exceptional service.

Staff is so welcoming and helpful. We try to stay here whenever we can. Home away from home!

Excellent service and location Breakfast was very poor

Dusty Room, dirty coffe machine, and coffee tray. Dusty towels. Dirty closet. Very bad and damaged mattress.

The room was clean and comfortable. Great stay.

Very good location, nice room, great shower, silent air conditioning, great breakfast. A bit pricey but it's Manhatham.

The location was perfect, and the maintenance was great! No complaints about anything.

The location was perfect, and the maintenance was great! No complaints about anything.

G

GREAT ROOM ,GREAT ENJOYABLE STAY

Location Staff

Staff

We got upgraded to a beautiful room with a kiler balcony!!! Our luggage got locked in the safe room which delayed our check in process and the belhop forgot about us and had to be reminded.

We got upgraded to a beautiful room with a kiler balcony!!! Our luggage got locked in the safe room which delayed our check in process and the belhop forgot about us and had to be reminded.

Two very comfortable double beds in a suite Nothing

Good

Friendly staff and comfortable room but a lot of noise from elevators, doors slamming, and loud guests in hallways throughout the night.

The main lobby staff was super pretty and very helpful and nice. The only problem I had was the house keeping it was to many times it took up to 30 mins just to bring sheets etc other that that great room it was worth the wait

We stayed here in celebration of our 29th anniversary. The staff made us feel special with the upgrade to a 1 bedroom apartment along with champagne, cookies and a card upon our arrival! Top notch! We will be back!

Clean rooms, helpful staff, location of hotel was good for experiencing the city without a vehicle

Only good thing is the location. room was dirty espeically the bathroom, there were noises coming from the a/c all night even when off, everything is tired and needs updating, parts of the shower fell of when in use, black mold, cracked tiles.

Exceptional

Location of the hotel is amazing, very safe area close to many attractions. We used Subway most of the time and it was very easy. There is road noise at night but to be expected in a city. Staff were very friendly and helpful and beds were very comfy!

Good

Clean, quiet, large room, coffee maker in room, terrace, well maintained property, great location, $10 beverage credit daily, friendly staff. Nothing

Clean, quiet, large room, coffee maker in room, terrace, well maintained property, great location, $10 beverage credit daily, friendly staff. Nothing

Clean room. Central for sightseeing, shopping, restaurants. Very happy with the stay.

Very poor quality breakfast. Offered room was below any expectations but they offered a new room which was ok

Very good

Exceptional

Really enjoyed the one bedroom terrace. Enough space on the balcony for 2-3 people to have coffee and get fresh air. Living room was large and kitchenette had a decent size refrigerator. Staff was helpful. Only 1-2 blocks to a subway station depending on where you are going.

Great location

Clean room, friendly staff.

The staff was amazingly kind. The hotel was clean, in a great location, and comfortable. Nearby restaurants were amazing. I should have looked to see if Wifi was included - it was an extra charge.

Exceptional

Great location. Clean and the employees are very nice.

The staff is very friendly and helpful. Great location? Too.

Exceptional

Superb

We loved our experience! First time staying there and the service was incredible. Everyone—from the valet, to the bellmen to the front desk staff were PHENOMENAL! We plan to stay there again.

Staff were very helpful and polite. Location was perfect. The continental breakfast was very disappointing. It was small and the food that was prepared was not fresh. It was not worth paying the extra fee with all of the restaurants within walking distance.

Very good location, lot of eateries. Stayed two nights. Staff are very helpful. Will love to go back again.

Good

Restroom on the second floor for general use was not clean. Staff behind the desk not friendly. Doorman was very helpful. Security safe and phone in our room both did not work. Requested for repair and no one came to fix it.

Superb

Staff is helpful and courteous

Helpful staff

The property is dated from the lobby to the hallways. I would say this is more of a 3 star property trying to be a 4 star. I arrived at 3:20 and had to wait for my room at 4pm. I was pleasantly surprised that I was upgraded and it was a nice large corner room. The room itself was ok however the banging downstairs on the street was terrible. They are doing some kind of construction and throwing steel scraps in a dumpster at 5am. Even though I was on the 9th floor the noise was unbelievable. Luckily I was only there one night. On a positive note the doorman Romeo was wonderful. Such a great personality and a real gem.

Large comfortable rooms. The kitchenette was very nice to have

Front desk staff very professional. However, often understaffed so line formed for check-in. Overall experience was excellent. Excellent location near subways and buses.

We found a big cockroach in our room and asked our room to be changed. When they gave us the keys to the new room, that room was occupied by a person who was thankfully sleeping and did not hear us come in. A security breach in al sense. After that they did give us a better room that was clean and unoccupied.

Romeo!! And huge rooms. Great location. Some staff were very unfriendly and uninformed. Provided misinformation. Confusion over booking.

There was roaches. The lights didn’t work and the bathroom handle kept coming off. I was told there was nothing they could do. It was disgusting for almost $400 for one night

Good hotel, convenient location, get room with balcony.

Very good

Location

Ok stay

This hotel worked well for us and was a better value than other hotels during a very busy graduation/wedding/events time of the year. We were disappointed by two things: there is no coffee to be had in the lobby—not even to buy—unless one buys a $20 continental breakfast. Having to leave the hotel to get decent coffee in the morning was unfortunate. Also, Expedia claims that the total price you pay to them is for a stay that is paid in full. But when checking out we were told that was yet one more separate fee—a surprise— that was $89 for two nights. I don’t know whether I should blame Expedia or the hotel or both. But that was a bad surprise.

Amazing and large bed, large room, clean, friendly staff. Great value for money. Will definitely be back and recommend. Breakfast could really be upgraded, but it was decent and convenient to have included. Would not consider it continental breakfast and definitely would not have sufficed for a daily preference.

Exceptional

Amazing and large bed, large room, clean, friendly staff. Great value for money. Will definitely be back and recommend. Breakfast could really be upgraded, but it was decent and convenient to have included. Would not consider it continental breakfast and definitely would not have sufficed for a daily preference.

Very helpful bellhops. Knowledgeable and friendly. Rooms were clean and comfortable. Kitchenette was great option. Location is great to where we wanted to go.

We loved staying here! Comfortable, clean and amazing staff!

Stayed for one night. Clean, comfortable, accessible and conveniently situated.

Very central and clean - big room for a family of 5

Superb

Loved the location, great staff, very clean, great service. Nothing. I loved everything about my stay.

First class service! Everyone was incredibly Kind! Romeo was the absolute best! The junior suite was perfect traveling with young children- kitchen and lots of Space.

Clean rooms and the staff is always extremely helpful.

Helpful staff, huge room, comfy beds but cleanliness wasn’t great.

They upgraded us and the two bed room with balcony was beautiful. Great kitchen, awesome view, and very well-equipped bathroom. The staff was super friendly and the valet parking employees were very helpful and friendly.

Very good

They upgraded us and the two bed room with balcony was beautiful. Great kitchen, awesome view, and very well-equipped bathroom. The staff was super friendly and the valet parking employees were very helpful and friendly.

Superb

Superb

Wonderful hotel, good breakfasts and very very nice people! I appreciate you

Location and Stuff was so nice!

Superb

We traveled with our family, the room is great, the small kitchenette was helpful, the location is good, close to the metro, shops, and everything we need for a good time in the city

Romeo was very polite and helpful and sent me to the best soul food restaurant in New York City

Good clean hotel with a nice convenient location. Attentive staff. Kitchen was worth a little extra money.

Manuel tambien fue muy amable y servicial. Lo unico malo es que en las habitaciones no ponen agua para tomar! Hong ü thank you so much! You made my birthday so special! 👏👏👏

Superb

Very nice place, clean, quiet, if that’s what you want, we stayed on a Saturday night.. staff very nice, professional. Perfect location, close enough and far enough away from Times Square. Would def stay here again.

We loved it! We come atleast once a year and always stay here!

The room was big for New York, the bed was convienent, the location is perfect, subway 2 minutes walk away, central park 10 minutes walk. The kitchen is useless, most of the basic kitchenware a European would expect is missing (not even a good knife was provided, the pan was low quality, no baking tray...). You cannot open the window, and there is no hood or extractor fan, so if you cook once, then all the smells remain for the rest of the stay and also for the next guest. No normal table and chairs for eating, we had to sit on the sofa and use the coffee table. It was spring, but the heating system was still unable to make normal temperature.

Location Taxes

Location Taxes

The room was big for New York, the bed was convienent, the location is perfect, subway 2 minutes walk away, central park 10 minutes walk. The kitchen is useless, most of the basic kitchenware a European would expect is missing (not even a good knife was provided, the pan was low quality, no baking tray...). You cannot open the window, and there is no hood or extractor fan, so if you cook once, then all the smells remain for the rest of the stay and also for the next guest. No normal table and chairs for eating, we had to sit on the sofa and use the coffee table. It was spring, but the heating system was still unable to make normal temperature.

Great location. Room size good

The room was unexpectedly large, very comfortable, and clean. The staff were friendly and helpful, making sure all of our belongings made it to our room and greeting us every time we entered or exited the building. I also loved that the hotel was centrally located near most of the major attractions, so we didn’t have to travel far to see many of the main sites. N/A

The room was unexpectedly large, very comfortable, and clean. The staff were friendly and helpful, making sure all of our belongings made it to our room and greeting us every time we entered or exited the building. I also loved that the hotel was centrally located near most of the major attractions, so we didn’t have to travel far to see many of the main sites. N/A

The hotel was very nice, the room was modern and clean. The shower faucet was loose and would actually come off if you pulled on it but it functioned fine. Exercise room had lots of weights and machines. The doormen were super friendly and welcoming. My advice is to request a room with a view, otherwise you might get the room we got which had a view of a brick wall and mechanicals. on the other hand, maybe you would want that room if you wanted more privacy.😆

I stayed for a week. The room with a kitchen was very convenient. Amenities were replenished whenever I asked, the staff at the entrance always greeted me and smartly opened the door for me, and the staff at the laundry in the basement were very kind. There are many convenience stores, cafes, and restaurants nearby, so it's very convenient. I will definitely stay here again next time.

Superb

No shower curtain in the tub. Traffic noises from 3rd Avenue were loud in the room, interfering with sleeping during the night.

Fabulous location very clean. The staff were amazing good sized rooms.

Good front desk staff No shower curtain in the tub. Traffic noises from 3rd Avenue were loud in the room, interfering with sleeping during the night.

Friendly, respectful and helpful staff every place. Will definitely stay there again

I stayed April 30 - May 4. On the third night was cold, it was 69 degrees in my room. I called the receptionist to ask about the heat. They said now it’s spring the heat is off. They offered the blanket instead. On the fourth and last night outside was below 50, and in my room was 68 and still no heat😡. I had seen snow in April!!!

Ac didn't work properly. It was stuck on heat mode and after ask the front desk for help, they said there was nothing that they could do.

I and my three children have been using Fifty Hotel for over 10 years Sonesta management has negatively room a family hotel as room by Finesta

Staff was exceptional.

Nothing

Location, and very big rooms Breakfast. Very simple. Low staff serving and cleaning tables so area was not pleasent

Spacious rooms, courteous staff, great location in Midtown! Would definitely stay here again!

the elevator was a bit small for two adults and a double stroller

We were on the avenue side and that is VERY LOUD. The fitness room at 7:30 am was a mess! The cup holder on the treadmill had hair and junk in it. It hadn’t been washed in a while…days? There were weights all over the floor and no towels. Not one towel. All of the disinfectant wipes were gone. I called housekeeping and a man came in and proceeded to fold the towels at the counter while I was working out, by myself. Briefly. I thought he would leave. He didn’t. So I left. It was uncomfortable to say the least. There was one person at the desk that was unprofessional, but the other staff was well trained. They moved us to an inner room. That was better. Quieter. There was a proper bathroom. Still no fan. A brick wall for a view. I’ve stayed in better places.

I requested an invoice through Booking.com to submit to my company, but I have not received it yet, even though I have sent the request twice. Could you please send me the invoice?

Great place to rest after a hectic day in the city!

Amazingly cleaned room and loved the customer service. Everything about our stay at the Fifty Sonesta was great.

Nice hotel, great location. Room was too hot though. For some reason the building is a set temp at 66 but it felt more like 70. Their solution was to bring a fan in which helped only a little. Room could have been cleaner.

Clean room, friendly staff

Overall, my experience was good! The shower drain took over 5 minutes to drain out so I was left standing in water before getting out of the shower. The AC/heat unit appeared to be set on heat and could not adjust it so had to open the window for cool air.

5 star

We immediately requested to cancel our reservation, less than 20 minutes after check-in, yet we are still waiting to be reimbursed. The lack of urgency and accountability is extremely frustrating. Thankfully, we were able to find a last-minute alternative at The Kimberley Hotel, and the difference was night and day. They were outstanding in every way. We highly recommend staying there instead.

Ice big clean room… that’s all people ask for from a hotel

Staff was very nice! Parking

Stuff, cleanning. Nothing

This is a great hotel for families. We were traveling with an 11 month old. We stayed in the junior apartment, a room with a king bed and a kitchen. It was great. We could wash the bottles, fix food for the baby and we used the hotel’s pack and play.

Very Poor breakfast for a 4 star hotel.

Very spacious rooms and friendly staff. The location is excellent. Very clean and comfortable beds.

Would stay here again. Check in was so easy, I even got an upgrade and I’m so glad i did it was the perfect room. Very clean hotel. Hotel staff is very nice and helpful! If I go back to NYC I will be booking here for sure

Good location for a good price Rooms were a little small but that wasn’t a huge deal

Good hotel at a great location!

Excellent all around!

The location of this hotel was fabulous. Near Rockefeller center, Central Park, and grand central. Good subway access to the rest of Manhattan. The staff was very helpful in navigating the subway and with recommendations on places to see. Romeo at the front door specifically was so great.

I love having a room with no carpet but it always makes it obvious when it isn’t fully clean. The floors were very dusty and my white socks were black on the bottom FAST. I expect it to be spotless given that when I requested a possible early check in(at 2 instead of 4) I’m told that because it’s a suite and the crew is still hard at work cleaning it. That’s my only complaint and everything else was wonderful.

The hotel is great either way very respectful staff and the location is very good near all attractions The breakfast is very poor

Modern. Clean. Value, Location, Excellent staff

Room/suite but cosier than expected

The bathroom was small for a large person I needed a little more bathroom

.

The location was fantastic. The service was excellent. Any issues we had with the room were handled quickly. Staff were friendly and attentive to all our needs. I had no problems with the hotel. For a hotel in Manhatten, I feel like we got a great room for a fair price!

Overall the room was ok and comfortable. The hotel is situated in the heart of Manhattan and the staff is very nice and gentle. In 5 min walking you reach Central Station, 10 min the amazing Briant Park and 15 min Time Square. The metro station is just 100 meters far. The Breakfast was very bad quality. My suggestion is to put more effort or to not offer it at all! All cheap products and no tasty at all. Another think it was a bit hard to understand especially for us coming from Europe are the paper cups for the coffee in the room. What does it cost to have proper cups so guest can taste better coffee? The hotel is not cheap at all, for the price paid a good breakfast and proper cups and glasses in the room is the minimum

Perfect location in the heart of New York near all attractions and the subway The taxes are too much and the breakfast is limited

Cleanliness of major living room Bathroom could have been cleaner with no dirty surfaces. Intake was a bit awkward but resolved by a lovely gentleman who acknowledged our upgrade, after being dismissed. Our stay was through the 9th, 3 nights. My companion had trouble checking in although name was on reservation. This was the late evening staff after 10 pm; I’d checked in before 7 and even called the hotel to verify the reservation, told was unnecessary.

"room," "location,"

It can get pretty loud at night, but that’s just part of life in city centers.

The room was comfortable. We liked that we got clean towels daily. The front desk staff was helpful and polite. The breakfast was delicious and fulling.

Clean room, welcoming staff. Great central location and the property is in good condition for the most part.

The rooms were spacious and beds were very comfortable! The staff was super friendly and accommodating! I would definitely stay there again!!

We did not partake of the breakfast. Thank you for a fabulous stay.

Staff was nice. The property was in a fantastic location, but property condition was not great. There was a roach in the room.. also mold in the shampoo holders. Alot of holes in the bathroom walls. Outlets very damaged. Lights would flicker on and off

Some rooms need to be cleaned better. Some have lot’s of dust and bathrooms are not all that clean upper lever rooms are in better condition and have wooden floors which allow for a cleaner enviroment.

Beautiful hotel, kindest and most welcoming staff, central to many different attractions. Could not recommend more! We loved everything!

We booked an extra room and it was misleading because the room was one room not two, So we all had to share one bathroom.

My only gripe... The barn door for the bathroom in room 803...

I'll be back !!!

Great room. Great location

Great staff and great location! Clean as well.

Great location. Friendly staff

Front desk said wouldnt be fixed until next dsy. Room very hot. Restless night.

Great location and excellent staff Didn’t know dogs were allowed. Had a dog barking a few times which was annoying from the room next door

Wish the room had a microwave and more hooks in the bathroom.

Exceptional service and the place is very clean.

Staff is very professional

BED MATTRESS HOT WATER WASN'T WORKING FOR 2 DAYS. ROOM WAS A BIT SMALL FOR WHAT I THOUGHT IT WOULD BE. SNACKS ARE TOO PRICEY, RIDICULOUS!

The Fifty Sonesta was a terrific hotel in a great location, not too far from Rockefeller Center and easily accessible to the subway. The deluxe king room we stayed in, was quite large and had a couch and sitting area, which made it even roomier. Front desk people were very accommodating and let us check in early and the cleaning people and doorman were very cheery and quite helpful. All in all, a great place to stay, especially if you can get a deal like the one that appeared five or six days before our stay on Hotels.com website.

Excellent midtown location close to subways and easy walking to main attractions.

location was perfect for all we had planned to do. Bathrooms are extremely small.

Great location Staff was so friendly and helpful

Room was clean and more spacious than expected, only complaint would be the broken office chair but it wasn’t a major issue

Didn’t really use the amenities with my family of 4. Locations was good but bathroom was a little smaller than I thought.

Locate near subway stops, within walking distances to many attractions. Staff was wonderful and very helpful. Would stay again.

Most of the staff members were very friendly and helpful.

Located next building to fire and police department and you can hear the sirens all night. But great staff and spacious rooms

everything was great

We were warmly welcomed from the moment we entered the hotel. Every staff member we encountered was kind and helpful. The hotel is conveniently located, yet off the beaten path just enough that it's not too loud for when you're ready to rest. We would definitely stay again!

Staff was amazingly kind and responsive. Room was a bit larger than at many hotels. Bed was comfortable, pillows a bit floppy, easy chair comfortable, desk chair rocks a bit. Ask for a view. We faced a brick wall. Location is terrific.

Spacious

I enjoyed my stay. Close to so many great things. The one bedroom apartment was PERFECT!

Staff was friendly and helpful and the room was so spacious especially for New York

Staff was friendly and courteous. Room was clean and comfortable. However, our bathroom mirror had a crack and thermostat in our room wasn’t working

Staff was friendly and courteous. Room was clean and comfortable. However, our bathroom mirror had a crack and thermostat in our room wasn’t working

Gross dirty mold

Gross dirty mold

The room was clean, staff was friendly, will definitely stay again.

The room was clean, staff was friendly, will definitely stay again.

👍

👍

Room was nice and staff was kind.

Room was nice and staff was kind.

They do a great job with their pictures. Hotel looks nothing like the pictures. Only helpful staff member is the one man who takes your bags and greets you when you walk in. They aren’t accommodating at all and they like to over charge on the snacks and water they sell.

They do a great job with their pictures. Hotel looks nothing like the pictures. Only helpful staff member is the one man who takes your bags and greets you when you walk in. They aren’t accommodating at all and they like to over charge on the snacks and water they sell.

My one complaint, which is perhaps my own fault in not being careful enough when booking, is that the price shown initially as the nightly rate on hotels.com was quite different than the end price, once all the taxes and fees were added on. Especially surprising was the $40/day fee that was due at the property. We probably wouldn't have booked this property had we known how much it cost us in the end.

My one complaint, which is perhaps my own fault in not being careful enough when booking, is that the price shown initially as the nightly rate on hotels.com was quite different than the end price, once all the taxes and fees were added on. Especially surprising was the $40/day fee that was due at the property. We probably wouldn't have booked this property had we known how much it cost us in the end.

great!

great!

The room was nice but it was extremely loud all night - the doors slammed frequently and there was a garbage truck across the street for an hour having dumpsters emptied. Sounded like it was in my room.

The room was nice but it was extremely loud all night - the doors slammed frequently and there was a garbage truck across the street for an hour having dumpsters emptied. Sounded like it was in my room.

Perfect location, spacious rooms

Perfect location, spacious rooms

Excellent check-in, welcoming, and with perks! Room was large and comfortable - plenty of space to relax and work.

Excellent check-in, welcoming, and with perks! Room was large and comfortable - plenty of space to relax and work.

Clean room, nice decor, friendly staff, great beds pillows and sheets, and nice hot water.

Clean room, nice decor, friendly staff, great beds pillows and sheets, and nice hot water.

Amazing room, amazing staff. Everybody around was so helpful and nice and just all around amazing vibes. Would highly recommend staying here!!

Amazing room, amazing staff. Everybody around was so helpful and nice and just all around amazing vibes. Would highly recommend staying here!!

The street noise was unbearable and the entire hotel was whack

The street noise was unbearable and the entire hotel was whack

Clean, friendly staff, great location. Unfortunately, worse coffee ever.

Clean, friendly staff, great location. Unfortunately, worse coffee ever.

Great location, staff was friendly and accommodating. Highly recommended.

Great location, staff was friendly and accommodating. Highly recommended.

All good!!

All good!!

Very clean, friendly helpful staff. Great location for mid-town sights and 6 train

Very clean, friendly helpful staff. Great location for mid-town sights and 6 train

Very clean rooms, excellent customer service, special shout out to Romeo the valet! They all work very hard to make you feel at home. We had one of the studio apartments and it was so spacious and the bed was very comfortable.

Very clean rooms, excellent customer service, special shout out to Romeo the valet! They all work very hard to make you feel at home. We had one of the studio apartments and it was so spacious and the bed was very comfortable.

I loved everything about it!!! Very friendly! Kid friendly, helpful 10 out of 10! Il definitely be back

I loved everything about it!!! Very friendly! Kid friendly, helpful 10 out of 10! Il definitely be back

The room was bigger than your typical NYC room, beds were comfy, great location, staff greeted us coming in and going out. We literally had no complaints! Oh and a decent city view also!

The room was bigger than your typical NYC room, beds were comfy, great location, staff greeted us coming in and going out. We literally had no complaints! Oh and a decent city view also!

The staff was incredibly positive and helpful. Also the hotel was terrific value for the price.

The staff was incredibly positive and helpful. Also the hotel was terrific value for the price.

Clean room and nice helpful staff

Clean room and nice helpful staff

I enjoy my stay here . Definitely I will ne back again .

I enjoy my stay here . Definitely I will ne back again .

Great

Great

Great staff! Easy check-in. Stayed in a one bedroom, clean and spacious.

Great staff! Easy check-in. Stayed in a one bedroom, clean and spacious.

Room was spacious and very nice. Only problem was the noise of workers replacing flooring on the floor above from us. Not cool. Work started early in the morning without respecting the guest sleeping schedules.

Room was spacious and very nice. Only problem was the noise of workers replacing flooring on the floor above from us. Not cool. Work started early in the morning without respecting the guest sleeping schedules.

My room was very clean and spacious. Every staff member I encountered was pleasant and helpful. The beds were comfortable and I slept like a rock.

My room was very clean and spacious. Every staff member I encountered was pleasant and helpful. The beds were comfortable and I slept like a rock.

There was an additional $40+ dollar charge every night for wi-fi, $10 gift for goods purchased there, and something else... a complete rip off and which was never mentioned in the booking. Then, less of an issue but so annoying... there are no USB ports in the room I had to charge anything, which is doubly annoying for non-American visitors as American plug sockets tend to not be secure. And finally the AC in my room was hitting 89dB when running, that's like having a lawn mower in the room. Sleep was not my friend. It is a great hotel apart from that, and hopefully they will fix these things in the future. But I probably won't stay there again as for an extra $40 a night I can stay somewhere with quiet AC and USB ports.

There was an additional $40+ dollar charge every night for wi-fi, $10 gift for goods purchased there, and something else... a complete rip off and which was never mentioned in the booking. Then, less of an issue but so annoying... there are no USB ports in the room I had to charge anything, which is doubly annoying for non-American visitors as American plug sockets tend to not be secure. And finally the AC in my room was hitting 89dB when running, that's like having a lawn mower in the room. Sleep was not my friend. It is a great hotel apart from that, and hopefully they will fix these things in the future. But I probably won't stay there again as for an extra $40 a night I can stay somewhere with quiet AC and USB ports.

Love love love loveddddd my stay

Love love love loveddddd my stay

Great stay, very clean and friendly staff! We would stay there again

Great stay, very clean and friendly staff! We would stay there again

Great service

Great service

The hotel was very clean and the room was very comfortable. The

Stayed there with two kids so self-service laundry was very convenient. Overall property and service are good, location is also very walkable and plenty of public transportation.

Wonderful Doormen

Clean and spacious room. Great staff all around.

The hotel was nice, staff was friendly, and the room was overall adequate for the price. It was also in walking distance from everything so that made it convenient. However, it’s near a fire station and a police station (I wasn’t aware when I booked this) and it is fairly noisy throughout the night and day with sirens/alarms. We also found a cockroach in our room (alive) and did not get our room cleaned on our 3rd day. Overall, wasn’t a horrible stay but not somewhere we would return.

Spacious and clean. Great location.

The room was spacious and clean.

Our room was very clean, the staff was very helpful and friendly. The water pressure was wonderful, even the bathroom floor seemed heated, which was a bonus when stepping out of the shower! The gym was well appointed too!

Nice hotel

Propriété de la chambre, les équipements et le personnel

Good was great, clean, front desk guy was good

Clean room . Professional staff.

Clean room, very friendly staff

Room sizes are good but the noise levels are very high...probably because of poor windows. Even on the 8th floor the noise level was very high

Great stay. Convenient location with many restaurants in the area.

The staff were incredibly helpful and friendly it was a constant no matter who you spoke to. The rooms were comfortable and felt well kept. We had tickets at Radio City and everything was in an easy walking distance of less than a mile for Radio City and our dinner.

Wonderful staff

Nice decor

Staff was super helpful! The only reason I didn’t give 5 stars was because there were plumbing problems with our tub and toilet. Otherwise, everything was clean, comfortable and plenty of space for our family of 5. The sofa bed was surprisingly very comfortable! Also loved that we were able to store our bags at the hotel on the day we checked out!

Rooms were clean and spacious, staff was friendly

Easy check in. Friendly staff. It felt safe. Hallways well-lite. Room, clean, and bright. Also sound proof. It was a great location. I would return.

Great

Amazing location and exceptional hospitality!

The staff is amazing. Especially the black bellman. He was so attentive to everyone. I would definitely stay here again.

Very spacious room! Loved having the little kitchenette.

I love the Sonesta hotels and this one is no exception. The hotel is very clean and updated and the staff make you feel so welcome. The location on 3rd is extremely convenient to all things midtown and the subway. You won’t regret booking here!

Different from photos online

Clean room.

Our room was spacious. The concierge was a hit or miss and desk staff seemed friendly enough during check-in. We did have issues with the heat in our room. We had the thermostat set on 70° and every 30 minutes or so the temperature would rise to above 80°, so we would have to get up numerous times at night and turn off, let it cool down and turn back on. This was reported to front desk many times throughout our stay and it was never addressed.

Room was clean and location was perfect for E subway from JFK (via the Airtrain). Perfect location for sight seeing (1 mile to Central Park/Grand Central and close to Rockefeller/St Patricks Cathedral/5th Avenue) Staff were friendly. No restaurant in the hotel but plenty of food outlets /restaurants within 100 yards (Theres a McDonalds and a Subway in same block and Starbucks etc within a minutes walk). Doorman and concierge were very helpful. The hotel did take a $300 dollar resort tax as expected on arrival but you can get $10 of snacks/drinks from the lobby each day (at $6 for a drink etc it doesnt go far though!).

All the staff are kind and nice.

The staff. Especially the doorman, very kind and welcoming

Staff were great.

The heat wasn’t working (turned up to 80, never got above 71 in 3 days). Tub was peeling; showerhead needed to be replaced.

Great staff

Great location and room size

The staff was awesome, friendly and kind. They made me feel like family.

Great location and staff

Hotel is in a perfect spot, walking distance to all midtown has to offer. The staff went above and beyond to make my family feel like we were home.

The room was okay . Staffs were good but the breakfast was not worth it.

Pleasant helpful staff, nice size room, $10 free snacks

We enjoyed our stay and would book again.

Romeo and the whole team were amazing. Only request is to have had the option to check in early. The wait was dreadful.

We have stayed here many many times and it’s always the best!

Room size, cleanliness, staff service

Great location! What a beautiful hotel with spacious rooms! Very nicely updated. Friendly staff.

We had another wonderful stay & will continue to come back to this hotel. Stayed overnight to see the tree and stores on 5th Ave. the 50 sonesta is in a perfect walkable distance to so much. The staff is amazing from greeting you at the front door, check in, helpful with directions/suggestions and the room was immaculate & spacious. Every time I stay here I have a great visit and feel extremely safe. Thank you again

Disappointing stay this time. Unlikely to stay there again

Yes

The hotel staff was very friendly & made you feel at home!

50 Sonesta was a perfect place for our holiday trip to NYC. Close to all the spots of importance. We were amazed at the size of the room and the comfort afforded us during our stay. Having coffee and juice in our kitchenette was perfect. I usually choose their sister property in the 30s but this was special. People were great at check in as were the door staff.

Amazing. Thank you

Very clean and spacious room. Great staff. Great location

Staff friendly. Room clean

Very nice hotel in a great location close to Rockefeller center! Only a block or two to subways and lots of restaurants close by!

Good safe place to stay with family

Staff was very courteous. Our 2 bed was nice and spacious for an NYC hotel.

The staff was kind and friendly. Parking was a breeze, the location of the hotel is an easy walk to many main areas of the city. The rooms were clean and had helpful accommodations in the kitchen. Within the junior apartment there was a microwave, sink, fridge, plates, cups, utensils,coffee machine, saucepan, toaster, and a two burner gas stove. Overall, we enjoyed our stay and will gladly return.

Yes

The location is great however our room faced the street that meant we heard every siren, every horn, every car engine all night long. Our mattress was horrible, sank in the middle and felt every coil on our back. When we asked for a different mattress we were told there weren’t any available yet they said we could pack all of our stuff up and switch rooms. How they couldn’t switch mattresses with an empty room is beyond me. Also we were told we had a $10 credit to use at a snack station adjacent to the front desk. That would’ve been nice if there were actually snacks…all that was there were a couple of pretzels bags and a bag of Doritos and a Red Bull. It’s not like we got those $10 back yet there was nothing to use those $10 on. I would’ve expressed my opinion of the room at checkout however the person at the front desk didn’t even look at us or ask us about our stay. Just printed our receipt and not even a goodbye. Would NOT stay here again.

The hotel has not been updated in the past couple of years. Could use a “facelift” But I’ll definitely stay here again if needed to stay in the area

Got the jr apartment room. It was large with a mini kitchen fully equiped and even had plates, bowls, cups, wine glasses, and utensils. Room was clean, the

Great location and the jr suite was perfect for our family

Excellent staff

the Junior suite was spacious and comfortable.

Nice location Large rooms Very helpful staff

Staff were friendly and always available if you needed any help. Would definitely stay here again.

The staff was friendly and helpful!

We had an amazing stay at this hotel. It was very clean, spacious, great location, and perfect for our family. We’ve stayed at other hotel in NYC and this one is by far our favorite. We will definitely use this hotel the next time we are in the city.

Room was very clean and spacious, but the handle on the shower broke off the first night. Staff was very friendly and accommodating to our needs and questions. Laundry facility was convenient, would stay here again.

Great location

The room was great: very clean and comfortable. The staff is friendly, helpful and courteous. We loved all amenities and the location of this hotel.

That garage was one scam after another. Coming up with extra fees, not respecting pre paid fees, forcing to leave before agreed time, threatrning to tow the car. Hotel refused to help out with anything.

Very friendly front desk Team. Easy checkin process.

The a/c was not working and the room never changed because they were “full”. The lack of area mats made the floors terribly slippery and my son fell and hit his head with the night stand. I wasn’t offered an icepack or any first aid assistance and my child still had a headache a full day later. The price was too high for a room with no windows, dirty venting, ripped walls and broken headboard.

Staff very polite and attentive. The room was great, very spacious, modern and spotless

Clean and wonderful location

La habitacion tenia polvo en las mesas de noche y las lamparas ocasionando un poco de alergia. Olvidaban poner el azucar. Todo lo demas muy bien.

Great location, spacious clean room and staff very welcoming.

Staff was awesome - pleasant and welcoming. Room was clean and ready. Very pleased with this location after multiple stays.

Room was clean and spacious bathroom fixtures could be updated. Also outside noise was heard throughout the night need better insulation in walls and windows.

Very and comfy practical hotel in a great location.

Muy bueno

AC is not operational. Some electrical outlets did not work. Asked for a shower cap, it arrived two hours later.

Room was clean and location was great. Two reasons I cannot give this resort a 5 star rating but really wish I could… the beds and pillows weren’t the most comfortable. And the road noise was loud at night. A police and fire substation is one street down so you can hear the sirens and horns from the street. I’ve stayed at hotels with sound proof glass. The service desk and doorman were amazing! And I would recommend this hotel, just note the noise if you a light sleeper.

Our room was spacious and well appointed. Housekeeping left it impeccably clean every day. Actually the staff makes the hotel feel five star. From front desk to door men to housekeeping you couldn’t ask for more friendly and efficient people, even at its busiest.

Continental only

Cleanliness overall

Everything was perfect, very good location

The hotel staff was beyond amazing. The rooms need to be updated and better cared for. Its time for a refresh for sure

The hotel staff was beyond amazing. The rooms need to be updated and better cared for. Its time for a refresh for sure

This hotel was very loud to stay at, compared to other hotels in midtown all night long i heard sirens and box trucks from the 8th floor.

Friendly staff and large sized room. Excellent location - we walked to so much.

My first time staying in NYC, definitely will stay at this hotel next time I visit. Staff were nice and supportive!

I expected New York City to be expensive, but I really expected for the price per night the rooms and bathrooms would be a little better quality and cleaner. It felt more like a motel.

This hotel was clean with spacious rooms. My room view was a brick wall, however this turned out to be an advantage as there was no street noise at night. I was able to walk to all the popular places I wanted to visit (Times Square, Broadway, Central Park, ect). Overall, a 3-4 star hotel…nothing fancy but clean with pleasant staff.

Second time staying here for the us open (2023/2025). The staff was great specially Romeo. What a great guy. Always taking care of us.

Thank you for everything would definitely stay here again!

very all instalations, Lobby very simple, rooms are ok but the bathroom old and not working

We enjoyed our stay at the Sonesta. The staff was amazing and treated us very well. The manager Randy, Romeo and the employees there couldn’t have been more kind and helpful to my family and made our first time to New York City so incredibly special. What a special room and so many great recommendations from the crew over there. Breakfast was great and the location was central to everything. Nice part of town. Would recommend this hotel to anyone. Great for families! Thank you Sonesta staff

We absolutely loved our suite on the 21st floor. It had terrific views, great facilities and was really quiet.

We did not have conditioner virtually the whole time we were there, until the very last day when we asked, but being in our room 3x and never putting any conditioner in the empty bottle shows lack of attention. The TV had a Chromecast but again, we had the engineer in and it seemed the internet was not strong enough to use it, it kept erroring. So no streaming to the TV for us. And lastly the internet. Wasn't great. Location was great. Kitchen was handy. Beds were comfy. Overall, for the price an average stay.

It was enjoyable but too many added fees.

Everyone was wonderful as usual. The location is perfect. I will be staying here again.

Terrible experience with logistics. Got charged around $1800 for the security deposit which was supposed to be $200. And, the staff, kept saying I just wave to wait for the refund even though it was their mistake. Will never go there again me or my coworkers. Never again.

Nice

Good location

All good, services is perfect

Our floor in the room was broken. We could have hurt our feet pretty badly. Closet doors were brocken and tv didn’t work either. Cleaning service was good and staff was friendly.

Nice clean hotel near many conveniences. We got upgraded and had incredible views.

The staff went out of their way to make our stay enjoyable!! Very spacious room and perfect location.

All the staff were very helpful and friendly. The junior apartment with terrace was spacious, with modern furniture, fixtures and appliances. The view from terrace at night is spectacular! We only stayed 1 night. We will definitely be repeat customers.

Hotel with decent rates and good location

The hotel is well located, the staff is GREAT. Now, the rooms need an URGENT renovation, everything is old and beat down, the bathroom is the worst. Management needs to renovate urgently!!!

After complaining twice, our refrigerator didn’t get repaired and we reported it two times. It was leaking water everywhere. It was never repaired.

Lovely property. Great location. Upgraded us to a corner suite with kitchen and terrace- beautiful!

everything was excellent and everyone went over and above with service will always stay here

Very good hotel. Renovated, clean, and comfortable beds.

The hotel was a distance from Times Square but was walkable to most locations. The staff were extremely friendly. The room was a nice size and comfortably fit the 5 of us. The only issue was that the sofa bed was a bit creaky!

Loved this property! Nice and spacious, very clean and close to Rockefeller center.

Property was amazing! We booked last minute, due to our other hotel having "issues", they were so accommodating and the best decision we made! The room was clean, spacious, and comfortable. The views of NYC were breathtaking, and we were in walking distance to many attractions.

Close to everything you want to see as a tourist. Also underground station close. We arrived in Washington by Amtrak Staff super friendly and very helpful

Breakfast is best outside of the hotel. Lobby is usually very busy.

Very friendly staff, everything we needed in the room which was a really good size. Great location!

Overall Great

Great

Very good

The breakfast was too expansive

We had the junior suite for our family of 5 and it was perfect. Huge room, no sound at all from other rooms or the street, extremely comfy beds.

Book this hotel! You will not be disappointed! We stayed here and could not stop talking about our amazing experience! Meeting Romeo at our car to getting excellent customer service from the manager… we were not disappointed. This hotel feels like you are staying at the Ritz Carlton with customer service. The room was super spacious and came with a kitchenette. The location was perfect! Fast walk to the subway and many great restaurants within a 5 minute walk. If I could give this hotel 6 stars I would. Excellent!!

Excellent room for a family of 5 (2 adults and 3 teens). Very big room for New York. Location was perfect for getting about. No complaints. Thanks for a great stay 👍

Such a great location and plenty spacious for our family of 5 (3 kids, 2 adults). Romeo (bellman) was amazing! He was incredibly friendly and welcomed us so warmly when we got there.

Best

Great location. However, extremely noisy. We stayed on 3rd floor facing front of hotel for our last night in NY with the family. We had stayed just 2 blocks over for the previous 5 nights with NO issues. For this spot, I couldn't sleep until 3 am. Garbage trucks at 12am - 2am?? The trucks would stay at the spot with engines on for 20 minutes at a time. You could hear everything. granted this is NYC, however, we stayed just 2 blocks away at a Mariott Residence inn and didn't hear a single noise in the middle of the night. One of the female front desk staff was extremely rude. Others were kind.

An excellent location in NYC within walking distance of places such as Central Park and Rockefeller. It is also very near the subway. The staff were very friendly and helpful. There were 5 of us staying in a suite and with the fold out bed and put up bed there was still plenty of space! The kitchen has two fridges and was very useful. The balcony gave us extra space and it was great to sit out early morning and late evening. I would thoroughly recommend this hotel to anyone travelling to New York City.

Nice hotel, good location

Great property with wonderful staff. I will be choosing Sonesta properties in the future after this stay!

N/A

Another fabulous stay at the Fifty Hotel. The staff are lovely, efficient and very welcoming. The rooms are of an excellent standard. Great amenities all round. Will always be our no.1 hotel in New York.

My room stunk of a wet dog & mildew. Randy reversed the ammenity fees due to the stench Not sure if I’ll give this place another try.

Good hotel- room, service, convenient- overall!!

Absolutely love this hotel. Value for money. Spacious and clean and walkable to popular tourist spots. Would recommend it to anyone.

First, the room they gave us smells like urine. But when we complain they changed the room. Also, charge $40+ additional charge which I was unaware of

For price is wonderful! People are really nice

Staff were nice. Very well equipped room. There's even self laundry available which is great for family trip.

The Staff a friendly in a genuine way. The location is great and our room had everything we needed.

The doorman, Romeo, was fantastic! Made us feel like home our entire trip! He was so helpful when we asked for suggestions throughout our trip!

Centrally located. Evryone was very friendly.

Nice sweet hotel. Employees were warm and professional. Nice place for families. Great location.

Ants in room, when we complained they just wiped the ants up. Didn’t move us. Sofa bed was nasty and we couldn’t use it.

Property is located in a good area. Many food options within a short walking distance and close to the subway. My biggest complaint is the noise level. We were on the 9th floor for 5 nights. Felt like we were sleeping on the street. We had a noise machine on high and the ac on constant flow and still didn’t drown out the noise. Garbage trucks passing at 1am and fire trucks and police sirens, we heard it all. I picked this property bc it was in Midcity and it had double queen beds to accommodate my family of 4. I wouldn’t stay here again bc of the noise.

the Front Door Man Absolutely Amazing and always helpful, can't ask for more, Reception service, some great some not so helpful. overall Great

Bathroom very small, sink shot out water Dirty behind headboards bath towels should be replaced, they seemed bery old and discolored white towels. Valet parking $75/night (no in & out)

Friendly staff, good size std rooms, good location to explore Manhattan

Rooms were nice size for New York! Wish there was a bar in the hotel but there are plenty of nearby options. Staff was nice.

Our stay was phenomenal. The hotel is in a very nice area, with everything you need nearby, and the atmosphere is peaceful, not the hustle and bustle of tourists in the city center. The staff was friendly, and the rooms were spacious and comfortable. This will definitely be my hotel to return to in NYC. They offer breakfast and have a gym too.

The hotel was in a good location. Our stay was for 9 nights. Kitchenette was ver handy. Bathroom very small. Staff for the most part were very helpful and friendly. Street noise was very loud, we were in the 9th floor facing the street. But I guess considering where we were this is to be expected

Most memorable hotel experience ever! We were upgraded to a spectacular room without asking, the staff was incredibly kind, it really exceeded every expectation. My tween girls will talk about this stay for years to come, you have no idea how special this was Fifty Sonesta, thank you!

Great price with great location. Two queen bed rooms were perfect for our stay. As for the little things....Lots of storage space for clothes. Liked the two full length mirrors and drawer under bathroom sink for storying toiletries.

Roomy. Good location. Friendly staff

The hotel was just okay. I have had better stays in the city. The first room was uncomfortably hot and the toilet kept running at random. The tv remote took extra strength and aim to work. The woman at the front desk was unhelpful. They did move our room the next night so that we had working air conditioning but the shower smelled of mildew. Not many options in the sundry. The bellhop was very nice. Rooms were spacious and accommodated our family of six comfortably.

Not a 4 star hotel. Room was fine. Issues with lack of heating during a cold snap. Was promised a heater 3 times and even got some blankets. Would've picked somewhere else had I know it was lacking in various areas

Only here for one night but room was clean and comfortable and the hotel was just a few minutes from Rockefeller Center.

We have just come back from a 5 night stay, i was anxious as the reviews weren't good. But i had nothing to worry about as soon as i walked in every member of staff was extremely helpful and pleasant. We stayed in a junior suite which was lovely and spacious and clean, the beds are wonderful and soft. I would differently recommend this hotel.

Large Rooms, great location and super friendly and helpful staff.

Great spot will book again room 2001

The location was great but the hotel rooms were not the best. The first room had a pipe leak in the bathroom sink so we had to be moved to another room after the hotel could not fix the leak. The second room was an upgrade however it looked like they did not do a great job with cleaning it. There was still hair in the tub. The rooms were spacious and the location was great, but the rooms were run down. There was not ventilation in the bathroom so expect everything to be moist in there.

Bit dated hotel needs renovations

Clean room, nice location and friendly staff. If you parking over night, the valet is best option to go. Nearby garages charge 60-70$ and valet price was not too off from that. However the convenience was priceless.

Good location and friendly staff. Room was fine, but showed some wear

Excellent location with incredible staff close to everything!

Close to downtown

A

The room was very dated had a musty smell We were on the fifth floor For the amount we paid the room could have been better I have lived in NYC and I visit there often and have stayed in many different hotels so I know I am not going to complain about the size or view ever but the room we were in was subpar The location was good The lobby restroom reached with a flight of stairs was without toilet paper and only one was functional with a line to go there The staff at the front desk the three days we were there were indiifferent uninterested and always seemed like they did not care

This stay was amazing. The entire staff was great, especially Romeo, the concierge. The hotel was clean, smelled great - quiet and was exactly as listed. Will definitely stay here again.

This place was absolutely wonderful. Check in was easy, the staff was very friendly and helpful. Romeo, the concierge was wonderful and needs to be commended for his genuine care for the guests. The rooms were spotless clean, and we were greeted as we came and went every time. The hotel was exactly as listed. Great location. Felt safe. Would definitely stay again.

Great value stay for NYC, especially with kids. Very good location.

Will definitely consider on next visit to NYC

front desk busy, not enough time to talk to customers.

She enjoyed cooking in the kitchen. Washers and dryers are very convenient for long stay.

It was very convenient. Rooms would benefit from an upgrade - they are a bit dated

It was fine and as expected. The check in was efficient. The room was spacious and bedding was comfortable. The bathroom was small and hard to regulate the temperature. Decor a little tired.

Spacious! Clean and staff were friendly.

The staff here is beyond great. The doorman always said ‘welcome home’. Front door staff helpful and kind. The cleaning staff were friendly and accommodating. Great location.

OK accommodation, front desk personnel too busy to hear customers needs

Aircon could be improved but it did cool the room. Staff were fantastic.

Good location. Romeo was particularly helpful with advice on directions, place to eat.