Park Hyatt New York

Great hotel

Very nice hotel but the staff were providing misleading information about the room. And were not very accommodating when it came to switching rooms. The room and the king bed feel a lot smaller than described. Not worth the $1000 /night price. Pool was fancy but water was very cold

Beautiful

I have stayed in over 25 different luxury hotels in Manhattan and this is by FAR the WORST value for money you will ever find. Try better M.O., 4 Seasons or Ritz Carlton. Trust me, I know them all and this was my first (and last) time at the Hyatt

It’s beautiful. That roof terrace doesn’t exist though. It’s just really expensive. I’ve been to many hotels of the same quality and they aren’t 1200 USD a night.

It’s beautiful. That roof terrace doesn’t exist though. It’s just really expensive. I’ve been to many hotels of the same quality and they aren’t 1200 USD a night.

Amazing experience!

Amazing experience!

Exceptional

Excellent!!

Excellent!!

Excellent stay. Highly recommend trying this hotel—the indoor pool was a plus with kids and service is impeccable.

Excellent stay. Highly recommend trying this hotel—the indoor pool was a plus with kids and service is impeccable.

Great place

Great place

I always enjoy my stay at the park Hyatt the people that work there are so kind so accommodating there is valet parking which I love the guys out. Front are always so helpful and nice. It's walking distance from so many great restaurants and shopping. The indoor pool is so perfect for the winter months when your children wanna go for a swim, but it's too cold. I can't say enough good things about this hotel. We will definitely be going back.

I always enjoy my stay at the park Hyatt the people that work there are so kind so accommodating there is valet parking which I love the guys out. Front are always so helpful and nice. It's walking distance from so many great restaurants and shopping. The indoor pool is so perfect for the winter months when your children wanna go for a swim, but it's too cold. I can't say enough good things about this hotel. We will definitely be going back.

It is a beautiful hotel and our stay was amazing. We loved the pool and spa area.

It is a beautiful hotel and our stay was amazing. We loved the pool and spa area.

Exceptional service and cleanliness, room was beautiful. Food was delicious and parking was convenient, I'd stay again.

Exceptional service and cleanliness, room was beautiful. Food was delicious and parking was convenient, I'd stay again.

Honestly above and beyond hotel ! From the moment you walk in the hotel they welcome you with a smile. Service is top notch. Definitely coming in again and again

Honestly above and beyond hotel ! From the moment you walk in the hotel they welcome you with a smile. Service is top notch. Definitely coming in again and again

Exceptional

The room was very tasteful and welcoming. It was one of the nicest hotel rooms that I have stayed in. The entire facility was impeccable.

The room was very tasteful and welcoming. It was one of the nicest hotel rooms that I have stayed in. The entire facility was impeccable.

Good location and service.

Good location and service.

60 dollars for two oat milk lattes delivered to the room. construction in and around the hotel. took a long to me to get to the rooms due to multilevel front desk.

60 dollars for two oat milk lattes delivered to the room. construction in and around the hotel. took a long to me to get to the rooms due to multilevel front desk.

Wonderful staff truly a five star resort !

Wonderful staff truly a five star resort !

When I travel to Manhattan, its my favorite place to stay, everything top notch.

When I travel to Manhattan, its my favorite place to stay, everything top notch.

A beautiful hotel with an excellent staff. Our second time staying at the Park Hyatt. Will go back again soon!

A beautiful hotel with an excellent staff. Our second time staying at the Park Hyatt. Will go back again soon!

It was a great time in the one of the best hotels in New York

It was a great time in the one of the best hotels in New York

It was a great time in the one of the best hotels in New York

It was a great time in the one of the best hotels in New York

Clean , quiet, and kept up well! Nice staff

Clean , quiet, and kept up well! Nice staff

Beautiful property with great guest room amenities & housekeeping services.

Beautiful property with great guest room amenities & housekeeping services.

Exceptional

Exceptional

We came to NYC for 2 nights to go to a Yankees game. We arrived very late the first night and the staff was very kind and helpful getting us to our room quickly. The suite was beautiful and elegant amenities. My boys got a kick out of the Boudet as did I the warmer on the toilet seat;) Bed was very plush. I usually do not sleep well in hotels because of the pillows and mattress but slept soundly each night. My husband loved the large two headed shower. Breakfast was delightful in the restaurant. The location to central Park was convenient and when we returned from a tour we were greeted with waters at the door. The only negative was the cost of breakfast. We purchased 3 breakfast plates and beverages and the bill was $225. I expected a higher cost but not that high.

We came to NYC for 2 nights to go to a Yankees game. We arrived very late the first night and the staff was very kind and helpful getting us to our room quickly. The suite was beautiful and elegant amenities. My boys got a kick out of the Boudet as did I the warmer on the toilet seat;) Bed was very plush. I usually do not sleep well in hotels because of the pillows and mattress but slept soundly each night. My husband loved the large two headed shower. Breakfast was delightful in the restaurant. The location to central Park was convenient and when we returned from a tour we were greeted with waters at the door. The only negative was the cost of breakfast. We purchased 3 breakfast plates and beverages and the bill was $225. I expected a higher cost but not that high.

Exceptional

Exceptional

i like

i like

NOTE: though they list that the room sleeps 4 , it doesn’t without rollaways. But the rooms are so big that the rollaways fit no problem. Bed was comfy. Room was quiet-never heard neighbors above, below, or to the sides. Usual NYC noise on the street at all hours but not bad with a white noise machine. Ask for a higher floor if you want to be as quiet as possible. Nespresso machine in room was a nice way to start the day. Pool was a great kid perk. Hotel was convenient to subway and other walking destinations.

NOTE: though they list that the room sleeps 4 , it doesn’t without rollaways. But the rooms are so big that the rollaways fit no problem. Bed was comfy. Room was quiet-never heard neighbors above, below, or to the sides. Usual NYC noise on the street at all hours but not bad with a white noise machine. Ask for a higher floor if you want to be as quiet as possible. Nespresso machine in room was a nice way to start the day. Pool was a great kid perk. Hotel was convenient to subway and other walking destinations.

Beautiful hotel , amazing location , one block from Central Park. Great service ! Will stay again

Beautiful hotel , amazing location , one block from Central Park. Great service ! Will stay again

I rarely take the time to leave a review but for the Park Hyatt NYC, I will. In the span of almost 15-20 years visiting NYC, I have stayed in many luxury hotels and only thought I found great places. On a whim, I told my husband in February that I wanted to stay at the Park Hyatt because I had considered throwing an anniversary event at this property. Needless to say, we were blown away by this professional yet courteous establishment. They offer assistance with kindness without the pretentious air. Kudos to the property and the staff for achieving that. As Expedia Platinum members, we were upgraded both times to a beautiful room with gorgeous modern decor and city views. We just loved our stay! So when we came back for a work lecture I had this last month, I, of course, stayed at the Park Hyatt NYC again. We will likely always choose this hotel in moving forward. Great location and in walking distance of some of the best restaurants and Central Park. Very walkable to Broadway without all the noise of Times Square. Highly recommend! Thank you, Park Hyatt for giving us a whole new experience of NYC from a frequently visiting couple!

I rarely take the time to leave a review but for the Park Hyatt NYC, I will. In the span of almost 15-20 years visiting NYC, I have stayed in many luxury hotels and only thought I found great places. On a whim, I told my husband in February that I wanted to stay at the Park Hyatt because I had considered throwing an anniversary event at this property. Needless to say, we were blown away by this professional yet courteous establishment. They offer assistance with kindness without the pretentious air. Kudos to the property and the staff for achieving that. As Expedia Platinum members, we were upgraded both times to a beautiful room with gorgeous modern decor and city views. We just loved our stay! So when we came back for a work lecture I had this last month, I, of course, stayed at the Park Hyatt NYC again. We will likely always choose this hotel in moving forward. Great location and in walking distance of some of the best restaurants and Central Park. Very walkable to Broadway without all the noise of Times Square. Highly recommend! Thank you, Park Hyatt for giving us a whole new experience of NYC from a frequently visiting couple!

Parking was expensive

Parking was expensive

Staffs are very nice but you can hear the noise of traffics.

Staffs are very nice but you can hear the noise of traffics.

The hotel location, ambiance, finishes, and design are amazing. The staff were very helpful and pleasant.

The hotel location, ambiance, finishes, and design are amazing. The staff were very helpful and pleasant.

We had a wonderful stay for the weekend. Enjoyed attentive and friendly service from every employee of the hotel.

We had a wonderful stay for the weekend. Enjoyed attentive and friendly service from every employee of the hotel.

Nice property. Rooms are eh. Not better than the other 5 stars properties you can find for half price. Not comparable to other hotels that are same price league.

Nice property. Rooms are eh. Not better than the other 5 stars properties you can find for half price. Not comparable to other hotels that are same price league.

Horrible personality. Horrible customer service

Horrible personality. Horrible customer service

Park Hyatt NYC has quickly moved up as our favorite hotel near Central Park and we will definitely choose to stay here in the future! When we got to the hotel, we not only received an early check in but got the choice to upgrade for $50 a night to a much larger room with a great city view! Staff were kind, accommodating, and the rooms are beautifully appointed with a modern, chic feel. We were here to watch a comedy show at Radio City Music Hall and it was a quick 5-7 minute walk there. Thank you, Park Hyatt NYC, for a memorable short three day stay! We will be back to visit!

Park Hyatt NYC has quickly moved up as our favorite hotel near Central Park and we will definitely choose to stay here in the future! When we got to the hotel, we not only received an early check in but got the choice to upgrade for $50 a night to a much larger room with a great city view! Staff were kind, accommodating, and the rooms are beautifully appointed with a modern, chic feel. We were here to watch a comedy show at Radio City Music Hall and it was a quick 5-7 minute walk there. Thank you, Park Hyatt NYC, for a memorable short three day stay! We will be back to visit!

This hotel is simply amazing!

This hotel is simply amazing!

The staff are acting like you are in the Motel and not 5 star hotel Lili didn't let me to check in until she frost me to buy an upgrade it is disgusting. never going there again.

The staff are acting like you are in the Motel and not 5 star hotel Lili didn't let me to check in until she frost me to buy an upgrade it is disgusting. never going there again.

the hotel location is strategic This hotel and this facility are overrated. The staff at the front desk was not very friendly and professional and the organization was terrible. the room was standard, low quality, and with a courtyard view. Unfortunately, this was the worst experience I have had in a Park Hyatt hotel so far. For this price, you can choose better options in New York.

the hotel location is strategic This hotel and this facility are overrated. The staff at the front desk was not very friendly and professional and the organization was terrible. the room was standard, low quality, and with a courtyard view. Unfortunately, this was the worst experience I have had in a Park Hyatt hotel so far. For this price, you can choose better options in New York.

Excellent service hope to be back

Excellent service hope to be back

This was our first stay at the Hyatt. It was comfortable and well appointed. The neighborhood is excellent. One block to Central Park, two blocks to high end shopping and walking distance to Times Sq. One block to subway stop. Good room service for breakfast. Amiable front desk and bell service. Good value for the area. Will return

This was our first stay at the Hyatt. It was comfortable and well appointed. The neighborhood is excellent. One block to Central Park, two blocks to high end shopping and walking distance to Times Sq. One block to subway stop. Good room service for breakfast. Amiable front desk and bell service. Good value for the area. Will return

I requested something special or least acknowledgment of a birthday. They exceeded the expectations of the person with the birthday.

I requested something special or least acknowledgment of a birthday. They exceeded the expectations of the person with the birthday.

This place is awesome they have all that you need I’ll be back for sure

This place is awesome they have all that you need I’ll be back for sure

Perfect

Perfect

The pictures dont do the rooms justice, its gorgeous. It has a full refrigerator & 2 closets. The bathroom has heated floors & the curtains/sheers are electric, controlled by a light switch. I wasnt expecting it to as nice as it was. If youre sensitive to city sounds I would ask for a room away from the street b/c it can get loud.

The pictures dont do the rooms justice, its gorgeous. It has a full refrigerator & 2 closets. The bathroom has heated floors & the curtains/sheers are electric, controlled by a light switch. I wasnt expecting it to as nice as it was. If youre sensitive to city sounds I would ask for a room away from the street b/c it can get loud.

Simply spectacular.

Simply spectacular.

Impeccable staff

Impeccable staff

A very high end hotel well located with elegant design and excellent facilities

A very high end hotel well located with elegant design and excellent facilities

So pretty and friendly The spa and hot tub and steam room were amazing. Amazing gym with peloton equipment and chilled towels. Staff soooo friendly. Best hotel I have stayed in in nyc!

So pretty and friendly The spa and hot tub and steam room were amazing. Amazing gym with peloton equipment and chilled towels. Staff soooo friendly. Best hotel I have stayed in in nyc!

Fantastic staff, beautiful rooms and the best room service I ever had !!

Fantastic staff, beautiful rooms and the best room service I ever had !!

Fabulous hotel - celebration of a significant birthday. My new go to NYC hotel.

Fabulous hotel - celebration of a significant birthday. My new go to NYC hotel.

Perfect location. Staff was amazing.

Perfect location. Staff was amazing.

Incredible location with great bathrooms.

Incredible location with great bathrooms.

This is now the only hotel we will stay at in NYC. The newly remodeled/updated rooms were amazing! The service was great. Evelyn at check in, William the bellman and the concierge really were exceptional. Can’t beat the location. I rarely leave reviews but we were so happy with our experience here that I decided to.

This is now the only hotel we will stay at in NYC. The newly remodeled/updated rooms were amazing! The service was great. Evelyn at check in, William the bellman and the concierge really were exceptional. Can’t beat the location. I rarely leave reviews but we were so happy with our experience here that I decided to.

Clean and friendly staff

Clean and friendly staff

Staff are excellent and attentive. Food is pretty inside the hotel restaurant especially their pastas. walked across the street to attend a concert in Carnegie Hall. Walked to Michelin Star restaurants near Central Park for dinner. Just overall one of the best locations anywhere.

Staff are excellent and attentive. Food is pretty inside the hotel restaurant especially their pastas. walked across the street to attend a concert in Carnegie Hall. Walked to Michelin Star restaurants near Central Park for dinner. Just overall one of the best locations anywhere.

Workers were great Rooms were fabulous

Workers were great Rooms were fabulous

Room and gym

Room and gym

Great stay! Awesome location. Loved the hotel ♥️

Great stay! Awesome location. Loved the hotel ♥️

😀

😀

Love the staff. Especially the bellman on the ground floor. They are so kind, remember every time you leave the hotel and return and they take care of your car and luggage perfectly. I love staying here !

Love the staff. Especially the bellman on the ground floor. They are so kind, remember every time you leave the hotel and return and they take care of your car and luggage perfectly. I love staying here !

Wonderful overnight stay. Friendly staff. Excellent amenities. Great lovation

Wonderful overnight stay. Friendly staff. Excellent amenities. Great lovation

Great location near Central Park and an easy walk to Times Square and other attractions as well. Rooms are very quiet both from other guests and the outside world. The hotel has an excellent, huge (60') pool with swimming lanes, a large, very well-equipped gym, and spa. Our room (a Studio Suite, King bed) was spotless with a great bathroom (heated floors in front of sink and in W/C). Everything was perfect for our 3 night stay - I would highly recommend this hotel.

Great location near Central Park and an easy walk to Times Square and other attractions as well. Rooms are very quiet both from other guests and the outside world. The hotel has an excellent, huge (60') pool with swimming lanes, a large, very well-equipped gym, and spa. Our room (a Studio Suite, King bed) was spotless with a great bathroom (heated floors in front of sink and in W/C). Everything was perfect for our 3 night stay - I would highly recommend this hotel.

Great location definitely 5 star

Great location definitely 5 star

very cold in my room heater was broken

very cold in my room heater was broken

Rooms were small, pool was small, gym was a joke, lobby was terrible, restaurants was expensive, average quality and service was poor

Rooms were small, pool was small, gym was a joke, lobby was terrible, restaurants was expensive, average quality and service was poor

I will stay there again december

I will stay there again december

Best hotel room we’ve ever stayed in while in NY. Modern, clean, well kept property

Best hotel room we’ve ever stayed in while in NY. Modern, clean, well kept property

Great stay

Great stay

Such wonderful staff! This is the only place I want to stay when I go to NY.

Such wonderful staff! This is the only place I want to stay when I go to NY.

Great stay! Would come back

Great stay! Would come back

The refrigerator didn't work, which caused problems with spoiled sushi. The room could have had one or two more drinking glasses. The drapes cannot be opened partially.

The refrigerator didn't work, which caused problems with spoiled sushi. The room could have had one or two more drinking glasses. The drapes cannot be opened partially.

This is a very good choice in midtown Manhattan. The rooms are extremely comfortable, quiet and have very modern amenities. The bathrooms are outstanding. Excellent products. Complimentary Nespresso in the room. The spa and pool are gorgeous.

This is a very good choice in midtown Manhattan. The rooms are extremely comfortable, quiet and have very modern amenities. The bathrooms are outstanding. Excellent products. Complimentary Nespresso in the room. The spa and pool are gorgeous.

Beautifully appointed room. Very high end. Room was a good size for Manhattan standard. Location is excellent. Service was good. The indoor pool is a rare find in Manhattan. No windows but good size with a hot tub and sauna. Overall, a fine 5 star hotel. Will be coming back.

Beautifully appointed room. Very high end. Room was a good size for Manhattan standard. Location is excellent. Service was good. The indoor pool is a rare find in Manhattan. No windows but good size with a hot tub and sauna. Overall, a fine 5 star hotel. Will be coming back.

Beautiful hotel in a fantastic location. The pool is an amazing amenity that really makes the stay, especially when the weather is rainy/ snowy/ cold.

Beautiful hotel in a fantastic location. The pool is an amazing amenity that really makes the stay, especially when the weather is rainy/ snowy/ cold.

Great service! Our reservation at another hotel was “lost” and we scrambled to find another room on a holiday weekend. From the moment we pulled up, the service was impeccable- they took the car, the bags, were uniformly welcoming and helpful. Our morning coffee was right on time. Radiant heat in bathroom floor.

Great service! Our reservation at another hotel was “lost” and we scrambled to find another room on a holiday weekend. From the moment we pulled up, the service was impeccable- they took the car, the bags, were uniformly welcoming and helpful. Our morning coffee was right on time. Radiant heat in bathroom floor.

Best place to stay in NYC during the holidays. It feels like true luxury Home Alone 2 style.

Best place to stay in NYC during the holidays. It feels like true luxury Home Alone 2 style.

Location was good but the configuration of the hotel is odd - you have to go up an elevator to get to the lobby. There is no grand entrance to the hotel which is disappointing.

Location was good but the configuration of the hotel is odd - you have to go up an elevator to get to the lobby. There is no grand entrance to the hotel which is disappointing.

a very awkward entryway - the new renovations looks nice but has some issues. staff trying very hard

a very awkward entryway - the new renovations looks nice but has some issues. staff trying very hard

Staff attitudes is not really nice, the room didn't tidy up well.

Staff attitudes is not really nice, the room didn't tidy up well.

How private and discreet the property is. Location is convenient to shopping and Broadway.

How private and discreet the property is. Location is convenient to shopping and Broadway.

I like the privacy and how discreet the staff and property are. There are no flashy signs and everything is tastefully done. The location is great too - within walking distance to Broadway/Times Square and 5th/Madison Avenues.

I like the privacy and how discreet the staff and property are. There are no flashy signs and everything is tastefully done. The location is great too - within walking distance to Broadway/Times Square and 5th/Madison Avenues.

Nice hotel in very good area near Central park with beautiful spacious rooms.

Nice hotel in very good area near Central park with beautiful spacious rooms.

Excellent service. Flooring dated in the rooms. Rooms were not the cleanest. Expensive place. All in all not bad.

Excellent service. Flooring dated in the rooms. Rooms were not the cleanest. Expensive place. All in all not bad.

Amazing for NYC. Small, beautiful retreat

Amazing for NYC. Small, beautiful retreat

Location, staff, rooms, all top notch. Fabulous pool area on the 25th floor! Pricey but worth it. My new go-to when in NYC.

Location, staff, rooms, all top notch. Fabulous pool area on the 25th floor! Pricey but worth it. My new go-to when in NYC.

Nice, newer building with up to date mechanicals, large nicely furnished rooms, generally good and friendly staff but some gaps and lapses

Nice, newer building with up to date mechanicals, large nicely furnished rooms, generally good and friendly staff but some gaps and lapses

i am traveling a lot i never had a hotel even less luxury with no refrigerator. next time i will return to Trump international.

i am traveling a lot i never had a hotel even less luxury with no refrigerator. next time i will return to Trump international.

The property was pristine and very stylishly updated with marble and steel decorative accents. There was artwork from MOMA decorating the hallways. The staff was very well-trained and pleasant. A woman concierge got us a reservation at a nearby Italian restaurant the first night - lots of people waiting - we walked right in. The doorman, Jim, was a great help. We plan a repeat stay. Our room was very comfortable with automatic curtains and lighting and a well-stocked and beautiful piece of furniture minibar. The room service was also excellent and there were movies to be had on the TV.

The property was pristine and very stylishly updated with marble and steel decorative accents. There was artwork from MOMA decorating the hallways. The staff was very well-trained and pleasant. A woman concierge got us a reservation at a nearby Italian restaurant the first night - lots of people waiting - we walked right in. The doorman, Jim, was a great help. We plan a repeat stay. Our room was very comfortable with automatic curtains and lighting and a well-stocked and beautiful piece of furniture minibar. The room service was also excellent and there were movies to be had on the TV.

The rooms where amazing we hat the suite clean big and every little detail was good

The rooms where amazing we hat the suite clean big and every little detail was good

The facilities, staff & location are excellent. The pool is beautiful, there are so many small extra's provided eg cosmetics, toothbrush, mouthwash, ear phones, water & loads more.

The facilities, staff & location are excellent. The pool is beautiful, there are so many small extra's provided eg cosmetics, toothbrush, mouthwash, ear phones, water & loads more.

Room wasn’t what was described or in the pictures - paid extra for view of the park but got back of buildings opposite side of the park. Walls were paper thin - could head the loud cleaning service slamming doors every morning. Definitely not worth the money I paid, good location and the hotel is clean and modern minus the room they put me in, but not my top choice. Money better spent at Ritz or Langham (where I have stayed).

Room wasn’t what was described or in the pictures - paid extra for view of the park but got back of buildings opposite side of the park. Walls were paper thin - could head the loud cleaning service slamming doors every morning. Definitely not worth the money I paid, good location and the hotel is clean and modern minus the room they put me in, but not my top choice. Money better spent at Ritz or Langham (where I have stayed).

As usual it was great services and fantastic stay. Location is super convenient.

As usual it was great services and fantastic stay. Location is super convenient.

The location is excellent. Their entire staff and service is excellent! We will stay there again next time visiting NYC.

The location is excellent. Their entire staff and service is excellent! We will stay there again next time visiting NYC.

Perfect PerfectPerfectPerfectPerfectPerfectPerfectPerfect

Perfect PerfectPerfectPerfectPerfectPerfectPerfectPerfect

Food menu wasn''t extensive. Had to ask for s shower cap as they werent provided in the bathroom

Food was a little pricey so many other great food choice choices oin the area

We absolutey loved our stay.... the room was awesome and the facilities excellent. We were the most relexed we had been in a long time. Nothing better than swimming in the pool and relexing in the spa after riding bikes around Central Park. We will definately be back.

We absolutey loved our stay.... the room was awesome and the facilities excellent. We were the most relexed we had been in a long time. Nothing better than swimming in the pool and relexing in the spa after riding bikes around Central Park. We will definately be back.

Great location. Really nice rooms. We were disappointed that pool was closed the one week we were there - which wasn’t clear when we booked.

Great location. Really nice rooms. We were disappointed that pool was closed the one week we were there - which wasn’t clear when we booked.

We are a family that values the level of hospitality we are met with and Park Hyatt NY exceeded our expectations. Our favourite part of this hotel experience was the service provided by each and every employee we met. A young, energetic team of people who clearly enjoy making their guests feel comfortable. Thank you Park Hyatt, for always attending to us with care and detail.

We are a family that values the level of hospitality we are met with and Park Hyatt NY exceeded our expectations. Our favourite part of this hotel experience was the service provided by each and every employee we met. A young, energetic team of people who clearly enjoy making their guests feel comfortable. Thank you Park Hyatt, for always attending to us with care and detail.

It was luxury of luxury. I would stay there again. Beautiful architecture.

It was luxury of luxury. I would stay there again. Beautiful architecture.

Hotel was 5 star quality, great location, and staff went over and above to give exceptional service..my new fav hotel in midtown.

Hotel was 5 star quality, great location, and staff went over and above to give exceptional service..my new fav hotel in midtown.

Great location at this beautiful, comfortable hotel. The staff were all excellent(especially the concierge). It also has a great fitness center and relaxing bar. Highly recommended.

Great location at this beautiful, comfortable hotel. The staff were all excellent(especially the concierge). It also has a great fitness center and relaxing bar. Highly recommended.

Nice located in the west part of mid town. Facilities are new and modern.

Nice located in the west part of mid town. Facilities are new and modern.

This guest did not leave comments about this hotel.

We were upgraded from junior suite to full suite. Beautiful room with all the comforts you can think of. Great service, delicious food in dining room, especially the green olives🙂. Didn't want to leave. Would definitely book this hotel again.

We were upgraded from junior suite to full suite. Beautiful room with all the comforts you can think of. Great service, delicious food in dining room, especially the green olives🙂. Didn't want to leave. Would definitely book this hotel again.

Very nice hotel. Spacious rooms. Clean and new! One of the better spots in NYC.

Very nice hotel. Spacious rooms. Clean and new! One of the better spots in NYC.

This hotel is sleek, modern, and luxurious.Our suite was very spacious. It is just off the subway station, and directly across from Carnegie Hall. The lap pool was warm and just the perfect length. My only suggestion would be a self serve coffee station in the lobby. The coffee was complimentary, but had to be presented to us on a silver tray by a waitress, which was very elegant. but took a few minutes.

Hotel was overbooked so I got an upgrade to a suite but it did not have separate beds as originally booked so comfort was compromised had to sleep on the couch which was not so comfortable.

Ive been to NYC plenty of times but have never stayed in the Midtown area due to thinking of all the congestion but this hotel was in the perfect location! It's 2 blocks from central park and then walking distance to most attractions. It is an Oasis after being out on the cold busy streets. I stayed in a Park Studio Double suite with 3 other adults, would have been 4 but due to weather the 4th didn't make it. The room was spacious enough in my opinion for 5-6 adults. It had a spectacular view of 57th street and of Carnegie Hall with its floor to ceiling windows. The bathroom is huge and the toilet and shower areas are enclosed so that someone could be in the shower and another person using the sink and vanity while both enjoyed a measure of privacy. The 25th floor was a great getaway as well with the beautiful pool area, the gym with sweeping views of central park and 57th street, and the gym locker room which was clean, perfectly appointed, spacious, and well stocked with pretty much anything you may have forgotten to bring up from your room. I would suggest that you get the bed and breakfast option which includes breakfast for 2 adults. The breakfast buffet was delicious and the Living room where it is served is a great environment to get your day started and meet some of the other guest if you felt so inclined. From what I saw the Living Room area is off limits unless you are buying something. There is a separate smaller lobby area for seating as well.

reservation problem.. key lock problem 4 times , they couldn't solve. nonsense for 1000$ per night stay.

clean lines , attention to detail

This guest did not leave comments about this hotel.

arrived 5:30 pm and was told our room was not ready. Staff lead us to a locker rooms to change our clothes for our evening which was to quickly get to a 6 pm engagement party hotel said they would send us an email for one free night stay---never happened