ModernHaus SoHo

Very good

Very good

The property has a very cool feel while being in a very stellar location. Close access to multiple subway lines, and walking distance to pretty much anything you’d need. This was my second time staying at the property and the first time the staff was much friendlier. The rooms are in decent shape, but it’s unfortunate many are facing a giant construction site, and additionally several of the bathroom fixtures weren’t really working well - the shower leaked out of the sealed corner (not even counting where the pane of glass doesn’t connect to the wall) and the sink was extremely slow to drain. I think the biggest factor is that this is listed as a five star hotel, but this feels like a comfortable four. Everything was just “ok”, I think you’d have better luck booking at a really nice four star hotel and saving yourself some money.

Superb

Rooms are small but very clean and nicely decorated. The hotel is extremely well situated at the edge of to SoHo and a super easy walk to the 1 subway and 6th Avenue. The pool is tiny and the rooftop becomes a club at night so it’s not as relaxing an amenity as we had thought it would be. But it is quite a decent value if you can get a good price, and the staff are very nice.

Superb

Great hotel as usual. Staff really nice, rooms are big, bed confortable Might need a bit of refreshment

Excellent location. Large rooms. Very comfortable Construction in the area

Modern central Clean roof top bar Nothing not to like

Excellent location. Large rooms. Very comfortable Construction in the area

What I liked less was the wear and tear of the hotel: hallway carpets and room cabinets have been intensively used. When we came in, the sink stopper was jammed and had to be repaired, rain came from outside into the room and the TV was either too cheap or too old that simple Netflix streaming didn't work. We noticed the residuals of room service of another room were not being picked up from the hallway for several days.

Excellent location. Rooms are relatively large

There was literal hair in my fridge when I was arrived! The roof area wasn’t even open the entire time it was supposed to be. The staff were nice, but getting them to set up a car for me was an absolute mess and I ended up just taking cabs. I spoke with the concierge before arrival about getting a certain pillow selection, and the person at the desk in check in had no idea what I was talking about when I arrived. I do NOT recommend anyone stay here. I have stayed in better places for the same price, there is NO WAY I’ll stay there again.

Excellent

The location is perfect. The rooms are spacious, the staff is nice For this price, no mini bar is not expected

Pleasant

Exceeded expectations

Superb

Exceptional

Exceptional

Good

Superb

Exceptional

Fantastic location and lovely staff. Rooms were spacious and very clean

Superb

Exceptional

Would not stay here again. Not sure I will book through Expedia again as there is no way to troubleshoot.

Great location and staff was super friendly. Rooms were nice and clean and bed was exceptionally comfortable.

Definite MUST stay when in Soho. Great service, dining options, amenities and comfy beds!

We had a nice stay. Great location and friendly staff! My only complaint is that I messaged ahead that an early check-in would be appreciated and received a response they couldn't promise but would try. No mention of any cost. When we arrived early we were told a room was available but early check-in would cost $100, so we declined.

We stayed 4 nights highly recommended it. Room size amazing , location very good , service great and very friendly staff.

We enjoyed two nights at the hotel, very friendly staff. Breakfast was nice, the $30 credit towards the mean was appreciated. Location is perfect for SoHo, China Town, Little Italy walking. Quick Uber uptown if needed is easy to get. Overall, great.

The staff were incredibly amazing, specifically Kristy!! We were offered with great restaurant recommendations. Our room was dusty and the floors looked as though they were not mopped or vacuumed. We were very surprised there was no fan in the bathroom and whenever we took a shower, there was A LOT of water leaking out of the shower - YIKES!! It indicates here our stay was from March 15-19 - this is incorrect. Our stay was from March 16-20, 2026. The location of this property was ideal...very close in proximity to the Subway, just seconds away from the ideal shopping district in SoHo and there was a great market/ deli steps away from the hotel. The staff were the best!!!

Modern clean property, convenient location to our friend’s wedding location. The hot water wasn’t working last night but repaired by am.

every staff member we interacted with was kind and professional. views from rooms were a pleasure as well.

Great hotel! Perfect location, great boutique upscale vibe.. very helpful staff!

I had the best experience at this hotel. The staff was great. The room was clean and the location was amazing.

Spotless room and great location

Nice

The restaurant was closed. I was not told this before I booked. I had two rooms for three days and on out last day, I went down the street an bought a bagel. When I returned to the lobby, I was told I could not eat my bagel there. So I ate it in my room. This is terrible hospitality.

Great

Amazing

Great Hotel, Excelent Staff, old de service

It was nice!

Unfortunately we did not know breakfast was included! We had breakfast at Nala’s Bagel & Brunch every morning. Phenomenal! Thank you for a wonderful stay!

Despite the booking on Expedia states clearly it was one guest with two free breakfasters, the hotel required that the two breakfasters had to be registered as room guests, and that each breakfast is up to $30 while only ala carte breakfast is provided which easily went up to over $40. The staff were very friendly but for an unknown reason the reception registered me as no show! The room is average and the sink was a bit clogged but the HVAC system was operating well and very quiet. Overall, I would say the room rate is quite overpriced.

The view of the room was amazing

Excellent staff

Kristy! Omg she made our anniversary stay so memorable. Thank you to the staff for making sure our day was special. Love modernhaus! From the view, to the shower to the Le Labo amenities amazing. Will be back!

Great location. Bar has great view. Clean and inviting

Outstanding all the way around!

Excellent room and location.

I arrived after a terrible flight that was delayed and the staff made sure I had an epic room with great views of NYC.

Great

Would stay Again

My room was exactly what I was hoping for. The staff were all very nice.

Beautiful hotel, great location. Only slightly awkward issue is if you have mobility issues, you need to take 2 elevators to get to the lobby from the rooms. Staff is friendly and word to the wise: download their app!

This hotel is definitely starting to show its age and the room is due for a renovation. That said, it was a very thoughtfully designed space, with multiple outdoor levels at the bottom and a great rooftop bar. We stayed in a slightly upgraded room that had a skyline view of FiDi, which I really enjoyed. I also like the layout of the bathroom, which had a very large rain shower. The staff was friendly and they were quick to bring ice to the room. Housekeeping freshened up during the day and provided new towels. However, the internet said it was five stars when this was really four star service. You can’t beat the location and the proximity to the Canal St subway stop. I would return!

My mom was in such pain from her knee replacement and wanted to go to the hospital. We went to the hotel in Chelsea and ended up switching to a proper hotel the next 3 nights and incurred 5000 of costs for this awful error, not to mention all the taxis and Ubers we had to take because our hotels were 35-40 minutes from my daughter in Soho. It was a nightmare!

Great location for exploring NYC. Comfortable rooms with everything you would need

Extremely unprofessional resolution skills

Spacious rooms, friendly staff, clean, lots of shopping and dinning options.

Good

The staff are

Great location in SoHO and staff was great too!

The nicest and best hotel staff I’ve ever experienced in NYC. Clean, comfortable rooms, good food, and amazing rooftop views! Perfect location… will definitely be back!

Terrible experience

Great place!.

Perfect location

Unfriendly and unhelpful staff. Subpar dining options.

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Not good

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Was the perfect sister weekend stay

Excellent location! Nice views from our corner room. Loved the bathroom..heated floors were a nice touch. The hotel could use a bit of a refresh.

Great area to explore Soho. Very helpful staff, very quiet and lovely views from the room. Good sized rooms for NYC as well!

Terrible staff, they couldn’t give me keys for two days. Maid never cleaned and they were super rude

Great location. Nice hotel. The front desk staff were inattentive, quite literally stood there and watched my wife struggle with her luggage down the odd stairs to get to the elevator and did a poor job at telling us about any amenities or the hotel. Will not stay again.

We had a great stay at ModernHaus SoHo. The front desk was incredibly nice and helpful - we communicated with them via text during our stay to ask questions about the property and get recommendations in the surrounding area. They also gave us complimentary champagne and put us in a corner unit, which we very much appreciated. SoHo was the perfect place for a first-time New York visit - lots of excellent pizza, shopping, and bagels nearby!

The only negative was the vape detector in the room somewhere. When I checked out, they charged me a $500 smoking fee which I quickly disputed, as I am not a smoker or a vaper. It was really not a great way to leave such a phenomenal stay. Thankfully, the charge was removed today. The management should tell the customer that they have that system in place in their room, and then the client can choose whether to smoke or vape in their room and incur a fine. Otherwise, it’s kind of like hiding a hidden camera in peoples’ rooms without their knowledge. Just an FYI if you stay here and are a smoker. Otherwise, my experience and stay at Moderhaus SoHo was exceptional.

It looked better in the pictures. The room could have used some slippers, and the cleaning crew seemed to do the bare minimum. I often found crumbs on the floor from the night before, even after it was supposedly cleaned.

Excellent location and accommodations

My one night stay at ModernHaus Soho was good. Room was clean/updated and very adequate for a short stay. I had breakfast in their cafe. Food was good; service was lacking. Was never offered refill on coffee. Server did not come back to table to check on us. Only got their attention to pay check when I put my coat on and stood up to leave.

I would stay again…

Fantastic staff

V cool hotel with some amazing views. Rooms were smart & trendy with all mod cons. Staff were friendly and super helpful.

Great area. Clean rooms. Responsive, kind and personable staff. Rooftop bar was fun, would definitely stay again.

Amazing service can’t ask for more

Property was nice, staff Great, room nice but not large, no valet parking and it didn’t appear to be free breakfast.

Absolute favorite property - incredible staff, great location, gorgeous city views. 100/10!

My travel companion left a family heirloom ring in the room by accident when we checked out. I texted when we realized while at the airport. The staff quickly went to the room and found the ring, then mailed it to his address. Above and beyond service!

Love it!!

We had a pleasant overnight stay. The staff was very helpful and kind. Room was a bit small but close to lots of dining options and shopping. Would stay here again!

The staff were amazing! The bed was very comfortable and showers water pressure was spot on. The only problem would have been the heavy condensation around the window and the far left corner where the lamp stand was heavily dripping water from the ceiling. Could have been the room above us who might had there AC running but overall enjoyed our stay.

7 nights (in November) is way too long to stay at this hotel in a very tiny, dimly lit, traffic facing room. I had an unpleasant second stay, after a very nice 3 night stay in July. This time, the first room I had was much smaller, and it faced 6 different streets, with noisy construction across. Had to move after first night. Room was so dark I couldn't pack, and timing of the room change wasn't convenient as I waited and rushed to pack only for it to take several hours. Front desk was nice about coordinating it. I lost a $500 Burberry scarf, and after I checked out, texted them to see of they would ask housekeeping and was told I should call housekeeping myself. One night, It was very rainy and my Uber canceled, I checked with Kristy and she said I should walk over to the Canal St subway station as the Ubers can find it better. I was told this more than one occasion. There is no way I would want to stay at a hotel where Ubers are not willing or able to pull up in front, and the drivers I later spoke to said it was fine. No desire to walk 2 blocks to wait at a subway station in a sketchy area of Canal St in rain at night for an Uber. The traffic can get very heavy on streets around the hotel, so I ended up walking sometimes anyhow For 7 nights I was cramped in one of their smallest rooms. Once a housekeeper was yelling in the hallway for a long while. It does have a lovely rooftop pool. The staff was pleasant, well mannered. Cute minimal decor, not much lobby

Horrible hotel. No value for money

I enjoyed the breakfast everyday! The views from my room were spectacular! The bed was very comfortable. The only thing that I didn’t like was no microwave in the room. The restaurant in the hotel did not have a way to warm up food.

thank you

Love this chic hotel. The breakfast is wonderful. The rooms are very nice and very quiet. The only drawback is that there are no drawers in the music section is not great in In the common areas.

Property was so unique, clean, and staffed with the best employees! Can’t wait to book this hotel again!

Loved our stay!

Amazing stay me and my so had a great time there

First stay was better. I think I’ll try another one next time for the same price

Conscientious staff. Comfortable accommodations.

They tried to charge us a $500 smoking fee when we didn't smoke. Be warned and check your charges!

Love this hotel very clean great employees good vibes

Great ambience great location great rooftop restaurant wonderful view

We loved it and will definitely come back!

Had a stunning view and a very comfortable bed. I will absolutely stay here again on next trip to the city!

Had a very comfortable stay. Hotel staff were kind and approachable. Would definitely stay here again.

Modern, quiet, and comfortable room. Friendly and helpful staff. Great location close to shopping and dining. Loved the rooftop terrace pool and cocktail lounge.

Beautiful property and area!.

The location was fantastic and staffs were kind.

The room was comfortable with great views, the staff were helpful and knowledgeable, and the breakfast room and bar were really nice.

Nice place. Friendly staff. Highly recommendable.

Great location and good views!

Nice proprrt

Chic!

Nice hotel. Great pool and bar on the roof. In Soho and close to all shopping, restaurants. Only drawback is that they don’t do valet parking.

Great location, excellent service, clean, restaurants on site, elevators, love this hotel

Very attentive staff…easy check in and out. Bright rooms…good food

Rooms were not maintained well. The bathroom had a lot of grime prior to checking in. Front desk is not any help

They claimed parking with in and out privileges but it was just $10 off/day at a parking garage 2 blocks away with no in and out (and they climbed through the passenger seat when it was time to get our car back bc they squeeze the cars in so tight). I️ will not be staying here again.

Only issue was noise from street (even on 11th floor), from other rooms and from partygoers on roof terrace (located on 17th floor)!

Stayed with my girlfriend and puppy. Our second time at this hotel. Amazing service and pet friendly

The hotel itself was clean and acceptable but the staff were not helpful or welcoming.

I wasn’t sure what to expect based on the website. I think their website needs improvement in my opinion. I was very pleased with the amenities of the hotel. It was perfect for what we needed.

Check-in: The process was quick and the gentleman at the front desk was courteous, although he was sick, so it was somewhat off putting considering he didn’t wash his hands/sanitize each time he coughed/ blew his nose before touching the room keys, etc. Room: The room wasn’t properly cleaned when we arrived. There were dirty hand print smudges on the mirror in the bathroom, a huge clump of hair left in the shower, hair on the bathroom floor and even hairs on the towels. The cups in the bathrooms were visibly dirty and I had to call to get them replaced. Not a good start to our stay. The FF&E was considerably beat up, with the finish of the closets peeling off and scratched up. Pros: The bed and pillows were very comfy. Room Size: They advertise the Modern King rooms as 300-315sq ft but our room felt considerably smaller than that. It felt very tight with not much room to unpack and store our bags. Location: The location is awesome, especially if you want to be in SoHo. Easy walking distance to all of the luxury stores, galleries and restaurants. One of the reasons why I booked this property. Service: was just okay. No one was particularly pleasant or enthusiastic to be working. But I guess that’s kind of the climate today. Also, many of the workers were visibly sick and blowing their noses constantly. Definitely grossed me out.

Check-in: The process was quick and the gentleman at the front desk was courteous, although he was sick, so it was somewhat off putting considering he didn’t wash his hands/sanitize each time he coughed/ blew his nose before touching the room keys, etc. Room: The room wasn’t properly cleaned when we arrived. There were dirty hand print smudges on the mirror in the bathroom, a huge clump of hair left in the shower, hair on the bathroom floor and even hairs on the towels. The cups in the bathrooms were visibly dirty and I had to call to get them replaced. Not a good start to our stay. The FF&E was considerably beat up, with the finish of the closets peeling off and scratched up. Pros: The bed and pillows were very comfy. Room Size: They advertise the Modern King rooms as 300-315sq ft but our room felt considerably smaller than that. It felt very tight with not much room to unpack and store our bags. Location: The location is awesome, especially if you want to be in SoHo. Easy walking distance to all of the luxury stores, galleries and restaurants. One of the reasons why I booked this property. Cost: Very reasonably priced for the area. Service: was just okay. No one was particularly pleasant or enthusiastic to be working. But I guess that’s kind of the climate today. Also, many of the workers were visibly sick and blowing their noses constantly. Definitely grossed me out.

Another 4 star up nosed hotel in SoHo. Why is it always 4 star hotels that has this attitude? Great bar on the roof top, to crowded pool area in conjunction. Terrible reception staff with 0 feel or intention to serve. Dirty windows all over the property, boring breakfast, you get the feeling. You will leave feeling you where there for them not the opposite.

Everything was great.

Great staff. Shower did not have pressure. Gym equipment is dated.

Great stay

The shower.

Amazing place to stay! Great staff, and great people! 10/10

For almost $700 you can find a much better hotel. Service was not the best. Staff was not very helpful and acted annoyed. Concierge Made a reservation at 23 grand for us, when we arrived the res was never made. The manager at the restaurant was very accommodating and although we had to wait, was very apologetic. Room was very basic and sub par. If you are staying in Soho, stay at the Nomo. Same price, beautiful rooms, excellent service.

Great hotel for a stay in Soho. Preferred our experience here to the Soho Grand around the corner room was bigger, service was much more friendly and engaging. Guests private lounge was particularly useful

Great hotel and great helpful front desk

Amazing stay!

Great spot! Near transit & fun neighborhood

Check-in was great especially when our room was ready early. We will definitely come back to ModernHaus when we are back in NYC.

Very nice and helpful staff.

This hotel was fine. My review is three and a half stars mainly because I felt like the price that we paid – $500 a night – was quite steep for what we got. That said, I am by no means an expert on the rates at New York, hotels, and maybe that is par for the course. The pluses. The hotel is in a good location, and accessible to public transportation. The staff were friendly. The room was small, but that is par for the course for hotels in New York. It is pretty nicely decorated – although feels a little tired. The downsides. The room was adequately cleaned, but not spotlessly. There was dust in the space where the little coffee machine is kept, and the safe did not work. The second day the housekeeper did not replenish our coffee pods or give us more water – she is probably overworked – but this led to our discovering this at 11 o’clock at night when we got back, and tracking down pods for the coffee machine at that hour was a hassle. We had breakfast included at the restaurant each morning, but the food was pretty indifferent, and was cold when we got it (probably because the kitchen is on another floor). Overall, it was a decent stay, but, for the price, not the kind of stay that I would give four or five stars. Also, we stayed in March 2024 – there is construction on both sides of the hotel right now. The noise wasn’t too bad – and I think there is construction in many places in New York, so hard to avoid – but the view of the construction site wasn’t exactly beautiful…

Very noisy during day and night. Sleepless nights due to construction and some emergency trucks on the streets around. We left one night early.

Fantastic restaurants, coffee shops and shopping nearby

This morning front desk staff was also very nice but I was busy catching an uber to the airport so there was not as much contact. Would stay there again in a heart beat.

staff seemed bothered by Sunday chrck-in.

Staff was amazing! Location is perfect for walking. Would definitely go back.

Great hotel, stayed in the skyline room. It was amazing and the hotel staff are great. Restaurants and roof top bar are great additions

-

Nice and quiet, well located to walk around Soho, and great service - very responsive via text when the hair dryer in my room was not working! All in all, would totally stay here again.

Excellent

The staff was friendly and knowledgeable too and the breakfast at Jumpin Jacks top notch. The rooftop bar was also elegant and cozy. would stay here again

Nice hotel in a good part of SoHo NYC

Room comfortable; front desk and management friendly and very helpful. They are clearly service-oriented. Would stay there again.

Skyline King room view was amazing!!! Staff was very attentive and welcoming!! We will be back hopefully soon!!

Amazing views from the corner room of freedom tower and downtown manhattan.

N/a

Modernhaus is definitely my new favorite hotel. I’ve been someone who goes to New York often and I normally stay at the Arlo which is also a great hotel. But HONESTLY I think I just found my new favorite hotel for New York. They make everything so much easier and the staff everyone is so attentive. To get in contact was super simple because it was all through text so if I wasn’t at the hotel I could just text and they would help me and update me. the rooftop and jumpin jacks was great, and don’t even get me started on the heated floors in the bathroom. Best thing ever, only issue was it was hot but that’s just a personal issue for me as I like to freeze while sleeping but all I did was crack open the window at night to help be colder in the room and that was way more than enough. Definitely would be staying back at Modernhaus for for sure as it is my new favorite hotel.