Hotel Alameda Highline

The room was clean and the staff was polite. NO WORKING AIR CONDITIONER is a deal-breaker. I reported it on Day 2 of my stay -- by Day 5 of my stay there was still no cool air in my room. I stopped by the front desk several times a day for updates and was just told engineers were on Floor 5 working on it. No offer to change to a different floor or proactive information. The hotel is affordable and in a good location, but I won't stay there again.

Surprise fees of $35 per day

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First of all, when I checked in, the room had not been fully clean. There were no towels and the room itself was filthy. Cup stains on the table, mold growing out of the outlets, the window completely covered in bird poop. On top of all of that, the lights did not work. I ended up having to move rooms and the front desk worker was not at all apologetic about it even though it was 100% the hotel's fault. In the new room, my experience only got worse. This room had cockroaches in it, which I saw at multiple times (see attached pictures.) I have bug bites all over me from whatever bugs were in that room which is absolutely disgusting. I woke up every morning at 7am to jack hammering at the hotel for the construction that they ordered - meaning they did not consider the guests when ordering the construction at such an early time. On top of all of that, two morning's I was also woken to yelling in the hallway due to an unruly guest. I took a photo of the hotel staff in the hallway trying to quiet the guest. The hotel manager was rude and did not offer any solutions to help. The worst staff and the worst hotel I have ever stayed at. DO NOT STAY HERE!!!!!!!! PICK ANYWHERE ELSE!

Superb

The bed was a platform bed that was comfortable, but very low to the ground.

The room was in a state of disarray, lacking essential amenities. The incessant noise emanating from five private events disrupted our sleep, keeping us awake until 3:00 AM. Furthermore, the room’s design was peculiar, as it lacked a counter space.

The location is fantastic, and the ambience of the lobby and rooftop bar were super cool. The rooms had the potential for being super cool, but layout wasn’t great and super limiting. Martin gave great recommendations for shops and food that was close by! The first room that we checked into, was 80°, as it was 80° outside. The AC was broken, and when we asked, there were no other rooms available, which I completely understand. However, there was no other resolution other than bringing in a small fan which we were appreciative of. However, when we asked for a refund, they denied it, and then we tried to compromise hoping for complementary breakfast or dinner or room, service, etc. etc., they said absolutely not. So that was super discouraging that they weren’t even willing to give some type of credit. We were there for a race that weekend so sleeping in an 80° room was absolutely miserable. There was also very little staff on site, service was extremely slow.

The location is fantastic, and the ambience of the lobby and rooftop bar were super cool. The rooms had the potential for being super cool, but layout wasn’t great and super limiting. Martin gave great recommendations for shops and food that was close by! The first room that we checked into, was 80°, as it was 80° outside. The AC was broken, and when we asked, there were no other rooms available, which I completely understand. However, there was no other resolution other than bringing in a small fan which we were appreciative of. However, when we asked for a refund, they denied it, and then we tried to compromise hoping for complementary breakfast or dinner or room, service, etc. etc., they said absolutely not. So that was super discouraging that they weren’t even willing to give some type of credit. We were there for a race that weekend so sleeping in an 80° room was absolutely miserable. There was also very little staff on site, service was extremely slow.

I loved it. Great stay. Very clean, friendly staff, great ambiance and superb location.

Great hotel! Would definitely stay again.

The AC broke during a heat wave. Roof top bar was closed for private events. "Free drink" card only work for beer and wine but they don't tell you that until after you order a cocktail. Elevators were slow or didn't work. No cream served with coffee, only whole milk and almond milk. Staff seemed fed up with maintenance problems. This could be a lovely hotel once it gets some TLC.

My girlfriend and I came here for her birthday weekend because I thought it’d be a cool, unique spot to check out. Found and killed a HUGE cockroach in our room night 1, checked out immediately.

great staff!

Exceptional

The room was really clean and it was topped up with towels and tidied up really nicely after we came back. This hotel is perfect for a short weekend in the city. Perfectly located within walking distance to Hudson yards and Times Square for shows. We got a bus down to the west village too. Some really nice spots to eat around the area with a deli convenience round the corner. Free help yourself coffee in the morning and they will keep your bags after check out. Bed is massive and super comfy, the shower bath was also great with really good pressure and temperature. For a couple it’s perfect, however in our smaller room if you are staying as friends the shower glass can be see through slightly. Room comes with a hairdryer and coffee machine too, staff were really friendly and the rooftop cocktail bar is so cute with great city views and picture opportunities!

Lovely property for young locals that want a weekend staycation or just don't want to drudge all the way back to Brooklyn on a late Wednesday at the office.

Staff was great; had a quick check in and check out. Definitely recommend this hotel, great location to near places.

Very nice room good location

The misrepresentation of hotel stay

Breakfast was not included. The food was good and the coffee was good. I didn't understand how to order even though the bartender was right there. They do not have decaf espresso. They do have oat milk. The prices are New York prices but not outrageous. There is an espresso machine in the room, and it has decaf capsules. Read the instructions provided in the room. The rooms are very modern and fairly spacious. Similar to but not as tight as a W hotel. Comfortable for two. The bed is built into a platform with slats like a futon. Very comfortable, but low to the floor. My room (51) could be repainted. Particularly the area along the baseboards and the urethane finish on the platform bed. There is some evidence of water damage in the bathroom that could be fixed. Also it did not seem to heat up with the HVAC unit, so I was cold.

Breakfast was not included. The food was good and the coffee was good. I didn't understand how to order even though the bartender was right there. They do not have decaf espresso. They do have oat milk. The prices are New York prices but not outrageous. There is an espresso machine in the room, and it has decaf capsules. Read the instructions provided in the room. The rooms are very modern and fairly spacious. Similar to but not as tight as a W hotel. Comfortable for two. The bed is built into a platform with slats like a futon. Very comfortable, but low to the floor. My room (51) could be repainted. Particularly the area along the baseboards and the urethane finish on the platform bed. There is some evidence of water damage in the bathroom that could be fixed. Also it did not seem to heat up with the HVAC unit, so I was cold.

Hotels.com didn’t mention that this is a $30 per day charge for amenities, not really upfront about that love the property didn’t like that Hotels.com didn’t mention it though. Room Was under roof bar which was very noisy.

The staff was fantastic! So friendly and accommodating! The rooms were super tiny...mine didn't even have a closet and the only place to sit was on the bed. I could barely walk around the bed. And the beds are super low to the ground, so really hard on my knees and hip. And the windows were very dirty on the outside. The room was clean, but just so small.

The staff was fantastic! So friendly and accommodating! The rooms were super tiny...mine didn't even have a closet and the only place to sit was on the bed. I could barely walk around the bed. And the beds are super low to the ground, so really hard on my knees and hip. And the windows were very dirty on the outside. The room was clean, but just so small.

Great staff

Loud bar and rooftop. Rooms not very nice

Amazing

The pictures are so misleading , downright fraudulent . I stayed in the standard room. Very small but that didn’t bother me . It’s a mattress on the floor . There is a plywood 6 inch platform but it’s really a mattress on a concrete floor . There was no rug like the pictures ? There is no mini fridge . They only give you one washcloth ? The lighting is so bad . There one small recessed light on the wall in the bathroom ? You could never do makeup or get ready in the room or bathroom . Not only is there very little lighting but the walls are black so it makes it super dark ? The outlet covers don’t fit etc etc . Maybe they only use this room for 3rd party bookings and other rooms are normal? There is also no key required for the elevator and that’s pretty standard for security ? I got terrible sleep my back hurt. I can’t sleep on a mattress on a floor . This room might be good for a male college kid ? Not a girl who needs to get ready for anything . It’s not a room for anyone over 25! Two good things were the location and the staff . The staff was so nice and very helpful !!!! The building needs major work .

Staff was very welcoming and happy to help. It was very clean and quiet, our stay was peaceful and enjoyable.

Good location. Friendly staff.

Good location. Friendly staff.

Sofa cushions I’m common areas dirty, bed in the room was basic and bed supports in not good condition but functional.

That said, the staff was great, the location worked for what I needed, and the pizza place across the street is incredible.

Clean

It had a good location as i was in town for business a block away. Its not secure given night clubs on the roof and in the basement. And everyone uses the same elevators with no key card security.

It had a good location as i was in town for business a block away. Its not secure given night clubs on the roof and in the basement. And everyone uses the same elevators with no key card security.

Location is amazing, lots of potential if they would just clean up the over all look and get the beds off the floors. Street should be welcoming not a big dumpster and trash on the street. But it’s NYC it could be much worse!

My go place whenever I stay in the city.

The location sits right by the High Line park. It's within quick walking distance to Madison Square Garden plus the Chelsea and Meat Packing Districts. Some shopping available at

Exceptional

The staff were incredible and so helpful! I’ve stayed in a few hotels for work over the past few months and this has to the worst one so far. I was first on a lower floor and any minor sound outside the room or outdoors could be heard, so there was clearly no insulation. I moved rooms because the lights didn’t work tho and the second room was slightly better but once again, the lack of insulation was so difficult to sleep through.

The staff were incredible and so helpful! I’ve stayed in a few hotels for work over the past few months and this has to the worst one so far. I was first on a lower floor and any minor sound outside the room or outdoors could be heard, so there was clearly no insulation. I moved rooms because the lights didn’t work tho and the second room was slightly better but once again, the lack of insulation was so difficult to sleep through.

Location and cute to the point accommodation

Location and cute to the point accommodation

Very good

A few little things made it a 4 star, not a 5 star: soundproofing between rooms is poor; there were instructions for a coffee maker in the room, but no coffee maker; no cups for water in the room; I put out the “do not disturb” sign but they still made up my room; and the restaurant served me a breakfast sandwich on a bagel that had been microwaved until it was rock hard. (The filling and greens were fresh and tasty). All in all, not one of these warranted a complaint, but all together they made a difference.

A few little things made it a 4 star, not a 5 star: soundproofing between rooms is poor; there were instructions for a coffee maker in the room, but no coffee maker; no cups for water in the room; I put out the “do not disturb” sign but they still made up my room; and the restaurant served me a breakfast sandwich on a bagel that had been microwaved until it was rock hard. (The filling and greens were fresh and tasty). All in all, not one of these warranted a complaint, but all together they made a difference.

Great hotel, very clean and comfortable. Would recommend.

Great hotel, very clean and comfortable. Would recommend.

Very good

Passable

dont stay there on a friday or saturday night they have a nightclub in the basement that is open until 3.30am and i could hear the thumping beat of the music in my room on the 6th floor it was a nightmare!!!

dont stay there on a friday or saturday night they have a nightclub in the basement that is open until 3.30am and i could hear the thumping beat of the music in my room on the 6th floor it was a nightmare!!!

Room was a bit janky... Some lights didn't work, the ironing board was broken, and the bed sits on the floor (not sure how clean they keep the floors...) Nice staff, free coffee, good vibe outside the hotel room in the lobby and waiting area

Room was a bit janky... Some lights didn't work, the ironing board was broken, and the bed sits on the floor (not sure how clean they keep the floors...) Nice staff, free coffee, good vibe outside the hotel room in the lobby and waiting area

Very friendly and welcoming staff.

Very friendly and welcoming staff.

It was fine except for some basics: No backup toilet paper role and no facial tissues provided either.

It was fine except for some basics: No backup toilet paper role and no facial tissues provided either.

The best. hospitality ever. I loved Rey he is the bar tender and waiter. Overall you guys are the best

The best. hospitality ever. I loved Rey he is the bar tender and waiter. Overall you guys are the best

The only thing keeping this from five stars is the pigeon poop that covers the windows. Was the case when I stayed here last summer and the case just now Feb of 2026. The structures outside the windows attract pigeons and their poop is cover g every window AND IS GROSS! Management should arrange for window washers at least weekly. GROSS!

The only thing keeping this from five stars is the pigeon poop that covers the windows. Was the case when I stayed here last summer and the case just now Feb of 2026. The structures outside the windows attract pigeons and their poop is cover g every window AND IS GROSS! Management should arrange for window washers at least weekly. GROSS!

No blanket for bed, TV wasn’t working but i fixed it, no cups, no kleenex. Really cute hotel for 1 night but extremely sparse amenity wise.

No blanket for bed, TV wasn’t working but i fixed it, no cups, no kleenex. Really cute hotel for 1 night but extremely sparse amenity wise.

Incredibly friendly staff, nice and neat rooms. The hotel has more of a chill vibe and is great if you want to go out in Manhattan or just have a chance to meet random people. The place is buzzing with life even when it's not as full.

Incredibly friendly staff, nice and neat rooms. The hotel has more of a chill vibe and is great if you want to go out in Manhattan or just have a chance to meet random people. The place is buzzing with life even when it's not as full.

Nice and quiet for New York standards

Nice and quiet for New York standards

Roaches and general filth.

Rude, bias & blatant biasness act of macro aggression in front of other guests, child safety window hazard, fire hazard w/ damaged illuminated vanity mirror, splintered wood flooring surrounding bed, etc. Charged facility fee but wasn't informed prior of rooftop scheduled private event, no access to hotel guests even after 9pm, closure for outside garden despite warmer weather upper 50's °F, no gym, no laundry room. Very disappointed to say in the least, wasn't able to get the accurate or legit contact information for the actual hotel hotelier from the Hotel Alameda Highline due to their DOO. Note: Shared all of these issues with Expedia via photos & video clip, who aside from Hotel Alameda Highline were apologetic.

Rude, bias & blatant biasness act of macro aggression in front of other guests, child safety window hazard, fire hazard w/ damaged illuminated vanity mirror, splintered wood flooring surrounding bed, etc. Charged facility fee but wasn't informed prior of rooftop scheduled private event, no access to hotel guests even after 9pm, closure for outside garden despite warmer weather upper 50's °F, no gym, no laundry room. Very disappointed to say in the least, wasn't able to get the accurate or legit contact information for the actual hotel hotelier from the Hotel Alameda Highline due to their DOO. Note: Shared all of these issues with Expedia via photos & video clip, who aside from Hotel Alameda Highline were apologetic.

Location, location, location! small boutique hotel but charming! Great hospitality all around, clean. A skip away from everything Chelsea, the market, the piers, Small Island, Whitney Myseum, next to Highline and cople blocks from Hudson Yard

Location, location, location! small boutique hotel but charming! Great hospitality all around, clean. A skip away from everything Chelsea, the market, the piers, Small Island, Whitney Myseum, next to Highline and cople blocks from Hudson Yard

A VERY smartly designed room!!

No frills but good location and meets all the needs.

No frills but good location and meets all the needs.

This was not the pleasurable experience I was looking for & will never come back here.

This was not the pleasurable experience I was looking for & will never come back here.

Great location. Nice staff. Room was pretty cold despite asking for help with the thermostat.

Great location. Nice staff. Room was pretty cold despite asking for help with the thermostat.

Woderful staff clean room great location

Woderful staff clean room great location

So kind and helpful We gad a terrible time travelibg and we were greeted so nicely when we arrived it made things better There was also a discrepancy about our free drink and the wo.an on duty at the desk handled it wonderfully Grat place Will highly recommend it

So kind and helpful We gad a terrible time travelibg and we were greeted so nicely when we arrived it made things better There was also a discrepancy about our free drink and the wo.an on duty at the desk handled it wonderfully Grat place Will highly recommend it

The blinds were broken, they “upgraded” me to the same room I had already booked. Now have tak

The blinds were broken, they “upgraded” me to the same room I had already booked. Now have tak

The bar at the entrance was good, and the bartender was friendly and polite, which was a nice first impression. At check-out I was charged a $35 per day “facilities fee,” which felt like I paid twice and even completely unjustified since the hotel basically had no services. The rooftop was closed, even though it was shown as open in the photos. Throughout the entire night we heard a lot of noise, including a woman screaming, and overall we felt unsafe during our stay. The surrounding area was also very bad and did not feel secure. I received an upgrade through Booking, but the room was still very disappointing: it had a huge window facing another building, so people could see inside perfectly, with zero privacy. Additionally, the staff at the reception were Latino and spoke very little English, which made communication difficult.

Nice location, clean, great staff Beds are on the floor on a small platform, not as easy to get in and out of

The bed is a foam mattress laid on the floor that is around 1 feet high but with the body weight goes to around 6 inches, so, i had serious problems to getting up (nothing to grab as support). If you are not fit, this is not a Hotel for you. The room does not have sound mitigation, you can hear the doors of other rooms, when slapping doors and sounds of things being moved on the upper room.

The bed is a foam mattress laid on the floor that is around 1 feet high but with the body weight goes to around 6 inches, so, i had serious problems to getting up (nothing to grab as support). If you are not fit, this is not a Hotel for you. The room does not have sound mitigation, you can hear the doors of other rooms, when slapping doors and sounds of things being moved on the upper room.

However, I do have one significant complaint: the fire alarms went off all night long during my stay. It was quite disruptive, and unfortunately, there was no complimentary offer or even an apology from the management. It seems like this might be a new trend in how businesses operate, which is disappointing. Overall, while the hotel has great potential with its location and room quality, the experience was marred by the alarm issue. I hope they can address this in the future.

However, I do have one significant complaint: the fire alarms went off all night long during my stay. It was quite disruptive, and unfortunately, there was no complimentary offer or even an apology from the management. It seems like this might be a new trend in how businesses operate, which is disappointing. Overall, while the hotel has great potential with its location and room quality, the experience was marred by the alarm issue. I hope they can address this in the future.

The staff was great. The bed was comfortable, but too low for me to comfortably get up and on. Room safe would be nice for security reasons. Location was close to Highline so I liked it to get up and down the area easily.

The staff was great. The bed was comfortable, but too low for me to comfortably get up and on. Room safe would be nice for security reasons. Location was close to Highline so I liked it to get up and down the area easily.

Great staff and rooms

Great staff and rooms

Quiet room, great service at the front desk and modern rooms.

Quiet room, great service at the front desk and modern rooms.

Ozge was so kind!!!! During check in, she explained everything so well. She let us choose between lower or higher level floor!! Thank you for everything!! The hotel was always clean, I enjoyed the complimentary coffee/water/sparkling water! We were always greeted by the receptionist. Had a fire alarm go off Saturday night, but we were assured it was just a false alarm. Location is great.

Ozge was so kind!!!! During check in, she explained everything so well. She let us choose between lower or higher level floor!! Thank you for everything!! The hotel was always clean, I enjoyed the complimentary coffee/water/sparkling water! We were always greeted by the receptionist. Had a fire alarm go off Saturday night, but we were assured it was just a false alarm. Location is great.

Beautiful scenery, comfortable rooms, and exceptional guest services!

Love it!

Love it!

Nice clean room and comfortable bed

Nice clean room and comfortable bed

Fast check-in and wonderful shower.

Great location

Great location

Didn't have breakfast

Didn't have breakfast

I had to re-enter front door of hotel to check out...I was so angry and all I got was an "I am sorry " I will never stay there again. I will put this review on all of the travel sites too. Also, very few channels on TV worked and the thermostat did not work...and the wall to room next door sounds like it is paper thin. Also, I tried for 2 nights to redeem my "free cocktail" voucher and the bartender never approached me...i was the only one sitting at bar. After 20 minutes i left. On the 3rd night, i was able to redeem it but still had to wait 15 minutes and I was the only one sitting there.

I had to re-enter front door of hotel to check out...I was so angry and all I got was an "I am sorry " I will never stay there again. I will put this review on all of the travel sites too. Also, very few channels on TV worked and the thermostat did not work...and the wall to room next door sounds like it is paper thin. Also, I tried for 2 nights to redeem my "free cocktail" voucher and the bartender never approached me...i was the only one sitting at bar. After 20 minutes i left. On the 3rd night, i was able to redeem it but still had to wait 15 minutes and I was the only one sitting there.

Clean room, friendly staff

Clean room, friendly staff

Love

Love

It was great service!

It was great service!

Staff and management were great and shared insights to improve my experience. The food service was not much and so they did suggest a nice pizza place across the street. The next time I will request a bed frame as low bed was hard to get out of for an elderly person.

Staff and management were great and shared insights to improve my experience. The food service was not much and so they did suggest a nice pizza place across the street. The next time I will request a bed frame as low bed was hard to get out of for an elderly person.

Rm 69=dorm room. Next to elevator, missing blinds, extremely low light. Hotel not for people under 35. I could not see my clothes to get ready. Could not see my reflection in the mirror. Desk said no lamps available. That’s our design—moody/dark.

Staff were great. Mixed reviews on room. Also, not sure why extra fees needed to be charged by the hotel, made me wonder as my pre-payments to Expedia in past have been all inclusive.

Staff were great. Mixed reviews on room. Also, not sure why extra fees needed to be charged by the hotel, made me wonder as my pre-payments to Expedia in past have been all inclusive.

They're trying to do hip and trendy. Not quite right. Platform bed, way too low. Floors uncovered. Austere look sought and achieved. Functional, efficient, but cold.

They're trying to do hip and trendy. Not quite right. Platform bed, way too low. Floors uncovered. Austere look sought and achieved. Functional, efficient, but cold.

small boutique hotel, amazing staff, room was small, but just slept there, so was perfect. good coffee, rooftop bar with good city views.

small boutique hotel, amazing staff, room was small, but just slept there, so was perfect. good coffee, rooftop bar with good city views.

They tried to charge me an additional fee for not showing up to my reservation, the room was prepaid. 1 star.

They tried to charge me an additional fee for not showing up to my reservation, the room was prepaid. 1 star.

It’s a nice cozy spot and I enjoyed

It’s a nice cozy spot and I enjoyed

Great stay! Illy coffee, rooftop, salsa! Amazing! Happy friendly staff too!

Great stay! Illy coffee, rooftop, salsa! Amazing! Happy friendly staff too!

When I checked in late that night, everything seemed fine. But later that week, I noticed an extra $268 charge on my card. When I called to ask about it, I was told it was a “No Show Charge.” This made absolutely no sense since I physically checked in and stayed at the hotel, and nowhere on their website do they mention such a policy. After multiple days and repeated calls, I finally spoke to a manager who agreed to issue a refund. However, even then, they only reimbursed me part of the amount instead of the full charge. This feels like a deliberate scam tactic... charging guests hidden fees after their stay, then refusing to return the full amount even after proof is provided. It’s dishonest and unprofessional. ⚠️ Highly recommend avoiding this hotel and booking elsewhere. There are plenty of other options that don’t resort to shady practices like this.

When I checked in late that night, everything seemed fine. But later that week, I noticed an extra $268 charge on my card. When I called to ask about it, I was told it was a “No Show Charge.” This made absolutely no sense since I physically checked in and stayed at the hotel, and nowhere on their website do they mention such a policy. After multiple days and repeated calls, I finally spoke to a manager who agreed to issue a refund. However, even then, they only reimbursed me part of the amount instead of the full charge. This feels like a deliberate scam tactic... charging guests hidden fees after their stay, then refusing to return the full amount even after proof is provided. It’s dishonest and unprofessional. ⚠️ Highly recommend avoiding this hotel and booking elsewhere. There are plenty of other options that don’t resort to shady practices like this.

Only stayed for one night but the location was good

Only stayed for one night but the location was good

The bar and restaurant is pretty nice. There's a nightclub downstairs. My bathroom had no door and I wasn't aware of that.

Convenient location

Convenient location

Convenient

Convenient

Fire alarms went twice while is there … both false alarms. Deceptively small room. Noisy, you can hear everything on your floor, especially room next door. Very weird!

Fire alarms went twice while is there … both false alarms. Deceptively small room. Noisy, you can hear everything on your floor, especially room next door. Very weird!

Great place

Great place

Clean

Clean

The standard room felt quite small and lacked sufficient space to move around comfortably. The hallways were also dimly lit, creating a rather gloomy atmosphere reminiscent of a horror street. Additionally, the room itself was not well-organized, which affected the overall comfort and experience of the stay.

The standard room felt quite small and lacked sufficient space to move around comfortably. The hallways were also dimly lit, creating a rather gloomy atmosphere reminiscent of a horror street. Additionally, the room itself was not well-organized, which affected the overall comfort and experience of the stay.

Great brunch!

Great brunch!

The place was great. Good size room. Modern decor.

The place was great. Good size room. Modern decor.

The room was sufficient if not very small. I got a coupon for the bar that was never open due to private events. Otherwise all was well.

The room was sufficient if not very small. I got a coupon for the bar that was never open due to private events. Otherwise all was well.

Would stay again.

Would stay again.

Staff were nice, rooms are a little tired but ok, hotel is in an unbelievably central location and very well priced. The rooftop bar is a great place to hang out. But the parking lot they collaborate with is not great, service is terrible.

Staff were nice, rooms are a little tired but ok, hotel is in an unbelievably central location and very well priced. The rooftop bar is a great place to hang out. But the parking lot they collaborate with is not great, service is terrible.

Ma

Ma

The staff is fantastic! Looking forward to staying there again.

The staff is fantastic! Looking forward to staying there again.

I liked the roof deck and the courtyard. There was nice outdoor space with pretty views

I liked the roof deck and the courtyard. There was nice outdoor space with pretty views

I had a superb stay at Hotel Alameda in Chelsea, NY. The hotel was stylish, comfortable, and perfectly located, but what really stood out was the service. Martin was absolutely fabulous—attentive, warm, and went above and beyond to make my stay exceptional. Highly recommend!

I had a superb stay at Hotel Alameda in Chelsea, NY. The hotel was stylish, comfortable, and perfectly located, but what really stood out was the service. Martin was absolutely fabulous—attentive, warm, and went above and beyond to make my stay exceptional. Highly recommend!

The room was incredibly small, and the bathroom was even smaller. The sink was too small to wash your face properly. The loby was aesthetically pleasing, but the staff was nonchalant. They were also strange fire alarms that went off in the morning, which was extremely loud and irritating.

The room was incredibly small, and the bathroom was even smaller. The sink was too small to wash your face properly. The loby was aesthetically pleasing, but the staff was nonchalant. They were also strange fire alarms that went off in the morning, which was extremely loud and irritating.

Very nice property and very modern too ! Loved the Latino vibes Our shower faucet broke two times and water didn’t stop coming

My small studio room is exactly what I wanted. Pretty small but as a single traveler it was perfect. Super nice staff. Easy to walk where I wanted. I’d sty again, no doubt.

My small studio room is exactly what I wanted. Pretty small but as a single traveler it was perfect. Super nice staff. Easy to walk where I wanted. I’d sty again, no doubt.

the rooftop and free complimentary drinks were nice!

the rooftop and free complimentary drinks were nice!

We didn't have breakfast. The floor in the room wasn't clean. I would want the accent pillow and foot stool removed; I didn't feel they looked clean. I would have liked to have a second luggage holder.

the hotel was in a good area. The night manager was friendly, and the food was yummy. The elevator smelled terribly, the shower head didn't fit the tub, and there was a waiter that was wearing an extremely short crop top and booty shorts with his whole [hairy] gut hanging out, which is extremely unsanitary.

The hotel has a minimalist "coolness" to it, but nothing quite works. The room and bathrooms are small. The bathroom sink is too small to comfortably wash your face. The bathroom ledge is too skinny to hold a toiletry bag without it falling off. The bed and pillows are hard. The elevators smell like b.o. and the floors of the lobby are dirty.

The hotel has a minimalist "coolness" to it, but nothing quite works. The room and bathrooms are small. The bathroom sink is too small to comfortably wash your face. The bathroom ledge is too skinny to hold a toiletry bag without it falling off. The bed and pillows are hard. The elevators smell like b.o. and the floors of the lobby are dirty.

Sleeper place in the Highline. Bit of a gritty street, but it’s NYC, what would you expect? Great market around the corner for easy breakfast lunch, even quick early dinner options, even walking there in your pjs as needed.

Sleeper place in the Highline. Bit of a gritty street, but it’s NYC, what would you expect? Great market around the corner for easy breakfast lunch, even quick early dinner options, even walking there in your pjs as needed.

Overall, I enjoyed my stay. The staff was very kind and professional. The bar on the rooftop offers great cocktails. The bartenders very friendly. My room was spacious modern and clean, and I love the hotel is in close proximity to the Highline Patk. Zaha Hadid’s building is also right across the street, which is beautiful to look at from the Hotel rooftop.

Overall, I enjoyed my stay. The staff was very kind and professional. The bar on the rooftop offers great cocktails. The bartenders very friendly. My room was spacious modern and clean, and I love the hotel is in close proximity to the Highline Patk. Zaha Hadid’s building is also right across the street, which is beautiful to look at from the Hotel rooftop.

Felt like we were in Soho just outside of Midtown. Could not have picked a better location and a better boutique hotel. Loved it!

Felt like we were in Soho just outside of Midtown. Could not have picked a better location and a better boutique hotel. Loved it!

Such a cute place with an amazing view from the room. The rooftop bar and social scene was great with again amazing views of the city. I'll definitely stay again.

Such a cute place with an amazing view from the room. The rooftop bar and social scene was great with again amazing views of the city. I'll definitely stay again.

The housekeeping staff was friendly and efficient. The the rest of the staff— front desk, bar tenders and wait staff were disconnected, disinterested and distant. My standard room was ridiculous. You need advance acrobatic skills to negotiate the tiny spaces along side the platforn bed. The bathroom is a phone booth

The housekeeping staff was friendly and efficient. The the rest of the staff— front desk, bar tenders and wait staff were disconnected, disinterested and distant. My standard room was ridiculous. You need advance acrobatic skills to negotiate the tiny spaces along side the platforn bed. The bathroom is a phone booth

I was not able to check in because of HVAC issues. I had to find another hotel and it cost me a lot of money and time. Very frustrated

I was not able to check in because of HVAC issues. I had to find another hotel and it cost me a lot of money and time. Very frustrated

NO A/C!! When I arrived they told me about the A/C and left me no alternative. I guess the building systems are 30 years old too.

NO A/C!! When I arrived they told me about the A/C and left me no alternative. I guess the building systems are 30 years old too.

Reserved vía expedía and they didn’t find my reservation and was charged …. Very disappointed

Reserved vía expedía and they didn’t find my reservation and was charged …. Very disappointed

Nice

Nice

While the staff was very friendly and accommodating, I believe the photos didn’t properly capture what the room looked liked like. The room was smaller in person and felt like it wasn’t originally intended to be a hotel. The shower extended into the room and individuals showering could be seen by people in the bedroom. Additionally there was no proper counter space and only a small ledge by the sink. The sink was also quite shallow so water would splash while using it. Location wise it was very good, however, be aware that the space is smaller than depicted and has a less ideal bathroom set up.

While the staff was very friendly and accommodating, I believe the photos didn’t properly capture what the room looked liked like. The room was smaller in person and felt like it wasn’t originally intended to be a hotel. The shower extended into the room and individuals showering could be seen by people in the bedroom. Additionally there was no proper counter space and only a small ledge by the sink. The sink was also quite shallow so water would splash while using it. Location wise it was very good, however, be aware that the space is smaller than depicted and has a less ideal bathroom set up.

The staff were nice and the room was very clean and refreshing. Thank you.

The staff were nice and the room was very clean and refreshing. Thank you.

After my first room was hot, Martin at the front desk quickly changed me to a higher floor, cooler room and couldn’t have been more helpful. Great place to stay in NYC.

After my first room was hot, Martin at the front desk quickly changed me to a higher floor, cooler room and couldn’t have been more helpful. Great place to stay in NYC.

Not too bad not too good, homeless man was running around inside at 2am so that’s cool

Not too bad not too good, homeless man was running around inside at 2am so that’s cool

The staff at the front desk is almost nonexistent. Consistently not there to help. Additionally the property itself wasn’t the most clean experience.

The staff at the front desk is almost nonexistent. Consistently not there to help. Additionally the property itself wasn’t the most clean experience.

Room was filthy, lights didn't work, blinds didn't work, TV remote didn't work. Complete rip off.

Room was filthy, lights didn't work, blinds didn't work, TV remote didn't work. Complete rip off.

Nice hotel. Great staff. Was able to park in street when got there. Parked in garage around corner after that. Room was a little worn so if ur picky may not be for you. Bedding and pillow super comfy and im picky about that. I would definately stay again.

Nice hotel. Great staff. Was able to park in street when got there. Parked in garage around corner after that. Room was a little worn so if ur picky may not be for you. Bedding and pillow super comfy and im picky about that. I would definately stay again.

Terrible room, poor

Terrible room, poor

There should be more hooks in the bathroom particularly in the shower. The shower curtain was not effective in preventing the floor from getting wet. Staff was very good

There should be more hooks in the bathroom particularly in the shower. The shower curtain was not effective in preventing the floor from getting wet. Staff was very good

My check in was fast, staff was nice and professional. My room was perfect and that shower!!! OMG. I will be staying at the Hotel Alameda Highline again.

My check in was fast, staff was nice and professional. My room was perfect and that shower!!! OMG. I will be staying at the Hotel Alameda Highline again.

Awesome location, the lobby was a peaceful place to sit and read and drink coffee. Quiet, clean room

Awesome location, the lobby was a peaceful place to sit and read and drink coffee. Quiet, clean room

I was with another woman (friends not a couple) and booked a twin/double room expecting twin beds. Upon checking in, was told that room type did not exist. So we shared a bed. It was fine for one night. Expedia needs to change the description. However, if you have the light on in the bathroom, the person on the other side of the wall can see into the shower. So we showered (separately) in the dark. A really bad design feature. The bed is a mattress on a platform and it was comfortable enough. The tub shower was so deep it was hard to get into. And for some odd reason the shelf with the towels on it was 6 inches from the ceiling. We had to climb on the toilet to get them. The common areas are nice. Has a nice rooftop bar.

I was with another woman (friends not a couple) and booked a twin/double room expecting twin beds. Upon checking in, was told that room type did not exist. So we shared a bed. It was fine for one night. Expedia needs to change the description. However, if you have the light on in the bathroom, the person on the other side of the wall can see into the shower. So we showered (separately) in the dark. A really bad design feature. The bed is a mattress on a platform and it was comfortable enough. The tub shower was so deep it was hard to get into. And for some odd reason the shelf with the towels on it was 6 inches from the ceiling. We had to climb on the toilet to get them. The common areas are nice. Has a nice rooftop bar.

New management at this hotel has driven it into the ground. This used to be a sophisticated boutique hotel and now it is a bit of a dump. So dissapointed. Loved the location, but I will never go back after having been many times in the past.

New management at this hotel has driven it into the ground. This used to be a sophisticated boutique hotel and now it is a bit of a dump. So dissapointed. Loved the location, but I will never go back after having been many times in the past.

We had a great time

I didn’t have

The walls are extremely thin and I could hear my neighbor hacking up his lungs. I also am extremely dissatisfied with the fact that there was a dirty tissue on the floor when we walked in

Big cockroach came on the towel on my last day staying. Staff was great, but property definitely needs some upkeep and janitorial work.

Beds were horrible. Bathroom door did not stay closed. Music from roof top bar was way too loud. Could hear it a few floors down.

It was Quiet

Friendly low key place.

Again because of people like him. Thank you Martin for making my stay prefect.

The room was terrible. Bed was horrible. Mattress was directly on floor. Only a small wooden chair which was very uncomfortable. Would never stay there again.

We refused to stay in after seeing the state of the property. Room was covered in cracks both on the walls and wooden fixtures. Stains on the floor near the need that looked like bodily fluids. SHOWER DID NOT HAVE COURTAINS AND POINTED AT THE BED FOR VIEWING! Absolutely disgusting. Now the place is trying to refuse a refund. Please somebody from Expedia contact me

I had a wonderful stay at this property in the heart of Chelsea, Manhattan. The location was incredibly convenient — close to everything I needed and surrounded by amazing food options, from casual bites to upscale dining and lots of art exhibitions! The room itself was unique and thoughtfully designed. It was the perfect blend of comfort and style. Highly recommend for anyone looking for a memorable stay in a vibrant, walkable neighborhood!

Very good staff, hotel is really cool - trendy. Pleasantly surprised at how nice it was.

Super tiny place with the bed sitting on the floor. Not my favorite

Was a cool vibe

The last night I stayed I woke up with bed bug bites over my leg, felt like the cleanliness of the room is far from a 4 star

It is good hotel but definitely need some update as it seem outdated and my shower only hat boiling water. Otherwise the staff were amazing.

Great hotel, great location also.

Liked that I could park for free on the street in front of hotel

THANK YOU Paul Best, PaulI want to express my gratitude for the helpful and thoughtful staff. I accidentally left a small item in my room and only realized it when I arrived at the airport. I called the hotel, and Ivette kindly searched for it and informed me that she had found it. I will definitely return again. Best, PaulI want to express my gratitude for the helpful and thoughtful staff. I accidentally left a small item in my room and only realized it when I arrived at the airport. I called the hotel, and Ivette kindly searched for it and informed me that she had found it. I will definitely return again. Best, PaulI will come back again Paul

It felt a little sleepy... like really quiet.

I love the aesthetics of the place. Selfie/influencer friendly

Location is okay, I opted for staying out of midtown to avoid some of the noise which it was great for, at least 10/15 minutes to walk to a subway so again doable but not too practical. I think there’s a bus stop nearer but we didn’t get round to trying it. A few small restaurants and delis nearby and great location for Hudson Yards. We got a complimentary upgrade which was very much appreciated, and don’t be put off by the nightclub as there were events 2 of the nights we stayed and we couldn’t hear a thing on the 9th floor. Bed was extremely comfortable, nice to have a tv and 2 fresh bottles of water per day, shower takes a while to warm up (about 5 minutes) but once it’s on it’s good, just a shame that the rooms seem a bit run down and could do with the smaller things being refreshed.

Was an ok stay. The main benefit to this hotel is the location. The rooms are extremely stuffy and the doors may not close behind you. Lackluster amenities and paper thin walls

Great staff, decent location, comfortable mattress and pillows, good heat control. But the mattress on the floor just didn’t work for us. Difficult and dangerous. And the black walls in the hallways were creepy.

The rooms are poorly heated, have unsafe and uncomfortable platform beds, terrible water pressure, and the hotel is loud.

My new fav indy hotel, within super easy walking distance to Hudson Yards, Highline, West Side Highway. Love it.

The Alameda is a nice hotel on the west side in Mid-town New York. While the hotel is a convenient location the rooms are not that great. The bed is very low to the floor and it is hard to get in and out. The toilet is very high and there is no refrigerator. The air conditioner did not work and it was really hot at night.

...

So, cold the whole time in the room.

I chose this hotel for it’s proximity to an event I was attending. I didn’t have high expectations based on price and photos but it was suitable. By biggest issue was that this hotel was freezing cold. Granted I was cold from my walk from the train station but even the lobby bar patrons were sitting having drinks in their coats. The room is mostly concrete and metal adding to the cell like atmosphere. I couldn’t get the heat above probably 65 in my room so I slept in a sweat shirt and hat. I figured it wouldn’t help to call about it since the rest of the hotel was cold as well. My mistake- in the morning I noticed it was warmer in the hall than my room so I asked the desk about my heat. By the end of the day they had put a space heater in my room. This provided a much needed solution. Lesson learned- ask right way! Overall the hotel is dated with limited amenities so I wouldn’t stay again but I did appreciate that the staff were friendly and helpful.

Trendy platform beds may look cool , but they are a significant trip hazard for unsuspecting travelers ….. how about a mattress on a bed ? Might work. Need a 10 minute orientation to figure light switches particularly liked push up switch to make window shade come down. Annoying

Beds are too low on the ground....tough to get out of.

Beautiful little hotel! Staff amazing- rooms small but beds comfortable with amazing pillows!!

Property was clean and staff was nice, but the mattress on a small platform, no safe, and noise was a downside.

Super hotel, the room was perfectly designed and laid out. Love it, and the location and staff were great. Would highly recommend.

Amazing people working

Staff was very friendly and helpful. Love the view from rooftop balcony.

Super loud, AC needs fixing, literally so loud it would wake us up as it turned on.

The area was quiet and I liked the vibe of the hotel. Staff were pleasant.

The staff are lovely. I stayed in a Deluxe Queen room - spacewise it was fine especially for NY but other than the bed and bedding which were honestly great the room needs a “refresh”. New coat of paint, repair holes in the wall. A mini fridge would be nice. Security latch on the door was gone and there’s no safe in the room. Tbh I also found the black hallways off putting but that’s probably just a personal taste thing. Overall I think that with a little TLC this property could definitely score higher but the friendly staff get a big thumbs up.

Hotel name changed, staff seemed unfamiliar with local attractions such as City Winery at Pier 57. I made reservations with continental breakfast and was rudely informed that it was not included with my room. Meanwhile my room was a mini room with a price tag $464 per night. Lacked professionalism

Stayed in a loft on the 9th floor. It had great ambiance at night, polished cement floor, view of the Empire State Building. The best thing about the hotel is its location with easy access to the High Line, very enjoyable for a morning or evening stroll. It’s kind of an odd place - sometimes you walk in and the hotel lobby is a full on night club and other times it’s empty and quiet. Kinks are still being worked out. I tried purchasing some wine spritzes for the room and the bartender wasn’t sure what to charge for them. The hotel shows up as Selena on the map but now has a different name. Other minor things: The rain shower doesn’t extend very far into/above the tub. The TV is a little difficult to navigate. But as a whole I’m glad I stayed. Didn’t feel like a sterile hotel and more like staying in an apartment.

Great!

I’ve stayed at Selina Ms y times… love it, the location etc etc. Unfortunately, it looks like it’s changed hands and new management.

They didn’t have a room for me. And they still charged me. The staff is completely unprofessional and the managers are flakely snd not serious.

There are stains on the linens and booger on the wall. True story. The TV didn’t stay on because the cable going into it was frayed beyond repair. There was only one elevator working so getting up and down to the upper floors took a long time

Staff are super friendly. But the room is so dirty. The mattress is on a wood floor platform which is so dirty and sticky. The staff told me that I could park at this garage for 30 percent off (she even typed in to my Waze) but the next day neither the garage nor the new front desk person would acknowledge this discount.

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So great

Very worn hotel. The air conditioning was so loud we needed to get moved room, which ended up being the same. There was an even on our last night and the building was shaking with loud music until the early hours with the bar and roof closed to guests. Poor sleep and very damaged/shabby interior of rooms. This is more of a nightclub vibe than expected. Really disappointed. And a resort fee on arrival!

this was my first time in New York and i loved it mainly because of the location of this hotel. the subway was a short walk away to get to the main stations, plus the shops around are great and easy to get to just by exploring. this hotel is near hudson yards which was beautiful too!!

Room needs a little refresh. Wood surfaces very worn which made it seem less clean than it probably was. Great bar atmosphere, lovely staff.

Secondly, it drew a younger crowd, probably the main factor being the rooftop bar. I'm in my mid 30s and it just wasn't our vibe. We went up to use our complimentary drink cards and decided to go right back down to the room; it just looked kind of shoddy and tacky, not well put together in order to enjoy. It felt more like an outdoor bar than rooftop. The rooftop parts you could enjoy were through a threshold and near the edge of the building. Just not what we were expecting. There was one night, a Friday night if I'm not mistaken, I was awoken to what sounded like a party right next door to my room. I immediately was taken back to college. It took me a little bit to fall back asleep. That night was the only night with an issue. At check-in, I was shown a sheet with the overall hotel info; there is a kitchen but no free meals. Like I said, I still very much enjoyed my stay and would recommend this hotel for sure!

Hotel reservation says 22 dollar resort fee. charged a 28 dollar resort fee. The front counter person did her job but was difficult to understand talking really fast. The whole building is more a night club than a hotel, even now as I right this my room is shaking from the rooftop event. And the room. There was dust bunnies all over floor and counter, there is. Scratches scuffs and broken light switches, burn. Mark on the wall. Lobby smelled like pot. Glad this is just for one night. It certainly is not a 4 star anything

Staff was very accommodating and helpful.

Great place quiet block will stay here again !

Our room was right next to the housekeeping closets so there was tons of noise and commotion at very inconvenient times. Probably won’t stay again.

Great location. Everything else is just ok.

The team at Selina is awesome. Everyone is so helpful and friendly. If you run into Martin at the front desk, know you're in great hands! He was my first and last encounter at Selina and left a wonderful impression on my stay.