Hotel 57

Don't know how this hotel ends up with a 4 star rating in Manhattan. However, if you want a Motel 6 style clean room with a comfortable bed and a pretty good location, then this hotel will work great for you. Do not expect any amenities - and I mean none (not even a pen in the room). And don't be surprised by the $45/night facility fee - despite no amenities.

Nothing fancy about the hotel, but the staff are helpful and efficient, and the location is just super convenient. Room is small but it has everything you need. The Bakery Room two blocks away has great breakfast.

A little cleaning would go a long way!! Especially the elevators.

Clean room

Y

It’s the kind of hotel that gets the job done for a short business trip where you just need a place to sleep. No frills and not much to speak of in terms of amenities. I will say, it seemed a bit diabolical that the alarm clock had been set to 6am before my arrival - an unplanned awakening given my late checkin and jet lag. The fact that both of my colleagues- in different rooms on different floors — had the same thing happen points to this being something staff had set?

Great value in Midtown. Will be back.

The words, FINE, VAPE, SMOKING or $500 NEVER CAME OUT OF ANYONE'S MOUTH. The check in was pretty quick and I remember asking about the rooftop area that was pictured in the online photo and was told that I could get to it from the 17th floor BUT THERE WERE NO ACTUAL CHAIRS FOR PEOPLE TO SIT ON AS PICTURED. This disappointed me because I had been looking for a hotel with outside seating and I mentioned this, but at that point there was nothing I could do about it, so we moved on to our room. If I would have heard anything about vaping or smoking, I would have ABSOLUTELY TUNED INTO THAT because neither me or my daughter can afford to pay fines. She and I were standing at the desk together when we checked in and I know she would have heard that as well, because we are both on a tight budget and would not have wanted to pay a fine of any sort. This is clearly a money making racket!

Thank you!

The location for the price. The elevator.

The Gym, the view from the 17th floor terrace, and he personnel was outstanding!!

The staff was so helpful - really appreciated their kindness as a solo traveler not familiar with NYC.

Superb

Good location, and 24-hour fitness center Everything is run down. There are virtually no amenities other than the fitness center (which is decent). The bed was lumpy, the sheets had stains on them, various knobs and handles were loose, the rug was stained, etc. My windows looked out on a garbage alley.

Staff Nam, Elan, Dolma of cleaning crew. Very nice. Must have some food snacks vending machines at least.

The room was a bit smaller than advertised but overall my stay was very comfortable and peaceful.

The location. Old carpet throughout corridor, and rooms, outdated gym, room had bare minimum, coffeemaker old, no artwork, seemed dingy.

Great hotel that still has a few - just a few- of the original details. Quiet, small, well cared for and polite and professional staff. Please be nice to the staff, they all work really hard to make your stay pleasant, don't be a jerk! I was very lucky to have found this at the last minute and enjoyed staying here.

Good

I had a pleasant stay at Hotel 57. The room was clean, the staff was friendly, and the location was excellent with many shops and attractions nearby. The only downside was that the air conditioning unit was quite noisy, especially at night. Other than that, everything was good and I would consider staying here again.

Bed was very very comfortable and I slept well. Pillows and duvet were super comfortable. Plenty of walking space for a hotel room in Manhattan but this was for accessible reasons as was the bathroom. However there is no fridge in the room. Closet space was awkward as hanging bar was low and difficult to hang clothes. Bathtub was too slippery when showering, I actually slipped and fell, and nearly hit my head against the marble edge if not for safety railings. And the constant rumbling of the elevators (right next to room) could be distracting at night. No breakfast places within 3 blocks unless it was a coffee bar.

Everything was clean and staff was helpful. Only negative i would say if there is one is that the AC did not have an automatic function. You had to manually turn on or off if you got hot ot too cold in the room

Fantastic staff. Room are spacious. You can ask for a mini fridge and they will provide one. The room could use a deep cleaning.

Great staff very helpful!

The location was excellent for the upper east side. There is so much to do there and you are so close to Central Park. The room was good in the bathroom was very large. There was a nice big closet and dressing area as well. It was much bigger than I expected since I have been in some very tiny rooms in New York City.

The photos do not reflect the property in person.

The staff was nice and the room was clean. The building is clearly very old. Needs renovation.

Excellent location. Listed as having a bar and restaurant, didn't have either. HVAC made weird thumping noises in the wall.

Listed as having a bar and restaurant, didn't have either. HVAC made weird thumping noises in the wall.

Good

Exceptional

Very lovely staff!

Exceptional

Nice spot friendly staff and a good value

Great location near the Rockfeller Center and Central Park South.

Great location near the Rockfeller Center and Central Park South.

Love that the windows open! Rare in a big city.

Average hotel for a good price. Centrally located, room and bathroom good size. No room service or refrigerator, but good delivery options and breakfast close by. Overall I would stay again for the price.

Great location staff helpful and accommodating. Would stay there again

Good

Bien

Fridge and kettle in the bedroom. It would be good if a basic breakfast was available

Fridge and kettle in the bedroom. It would be good if a basic breakfast was available

Great stay, hotel staff is welcoming. Room was larger than average and updated- just don’t get a room behind the elevator or you will hear it all night long

Good experience. Clean and comfortable.

Very good

Stayed here while my daughter was in hospital. Location is good for midtown site seeing. Check in was easy. Staff very nice. Room was large and clean. Water pressure in sink and shower not great but worked with it. It is an older building, so you can hear hallway noise.

No fridge in Room, otherwise great.

Friendly, helpful staff and great location.

Room was clean and large and all the electric plugs worked. Location was great. People were very nice. Great AC and very clean bathroom and good water pressure!

Exceptional

Nice location and interesting old building. More like a 2-3 star hotel. Several amenities missing, also considering the price

The staff was wonderful, the pictures were not as depicted on the property. There was no terrace availability as was shown on the photos, false representation. Also, it was not a four-star hotel. It was 2 to 3 star because of the condition of the room and the amenities.

Be good to have change available at least a bit. Wonderful stay. Staff deserves raises all around!!

Although the room was on the smaller side, it was incredibly cozy and thoughtfully designed with absolutely everything I needed. The space was perfectly clean, and I especially loved the wonderful smell of the shampoo. I am writing to share my severe disappointment with my recent stay. The soundproofing in the rooms is virtually non-existent; the walls are so thin that the road noise was unacceptably loud. To make matters worse, at approximately 3:00 AM, the couple in the adjacent room was loudly fighting for over an hour, and we could hear every word. The entire night was an absolute nightmare. I was unable to get any sleep and had to go to work the next day completely exhausted. I expected a restful environment and was deeply let down.

Great location Enjoyed it !

Great location Enjoyed it !

The room leaves a lot to be desired. Additionally, the hotel charged me an extra $150, even though I was supposed to have already paid through the app.

The location is good the hotel is tired and needs smartening up, especially for the $500+ per night that we paid. The staff are lovely and helpful. The gym is grungy. The shower and bed worked and were comfortable. It just seems an insane process to pay for what it was. Also we had to pay a $40 “resort fee.” That was outrageous for WiFi and the gym… Cleaner appearance and smarter.

Good

The location is good the hotel is tired and needs smartening up, especially for the $500+ per night that we paid. The staff are lovely and helpful. The gym is grungy. The shower and bed worked and were comfortable. It just seems an insane process to pay for what it was. Also we had to pay a $40 “resort fee.” That was outrageous for WiFi and the gym… Cleaner appearance and smarter.

Superb

The roof top shown on your web site is open but no chairs or tables. If there was a bar or cafe on property we didn’t see it. Room small but very clean and served our needs well. Staff was very friendly and helpful.

Unbeatable location, nice and spacious bathroom, very clean room but the rugs looked old and seemed that they need to be renewed Housekeeping start their work early in the mornings and they use to knock on doors to check if guests are there or not, which makes the place noisy and doesn’t allow guests to sleeping in if desired. They interrupted our sleep several times. Also, room was tiny (that’s typical in NYC though) and there wasn’t a fridge in it

Unbeatable location, nice and spacious bathroom, very clean room but the rugs looked old and seemed that they need to be renewed Housekeeping start their work early in the mornings and they use to knock on doors to check if guests are there or not, which makes the place noisy and doesn’t allow guests to sleeping in if desired. They interrupted our sleep several times. Also, room was tiny (that’s typical in NYC though) and there wasn’t a fridge in it

Good hotelI will return here

Typical NYC room-small and efficient. Easy location in Midtown. Staff was exceptional.

A real jewel!,

Very friendly staff. Excellent location and reasonably priced.

Good

Even being NY, yhe hotel is very Basic. Restaurant is mostly closed. the room was very small for a 600 US $ room. After Chekqued out i I asked the receptionist to keep my lugage because I needed to have several woking meetings and could no take the Case. Then, the guy in the front desk told me they did not have doorman in that moment. I complained and a girl that was working in the hotel told that every hotel was free to have their policies, but finally the kept my lugage, but the treatment was not good

After Chekqued out i I asked the receptionist to keep my lugage because I needed to have several woking meetings and could no take the Case. Then, the guy in the front desk told me they did not have doorman in that moment. I complained and a girl that was working in the hotel told that every hotel was free to have their policies, but finally the kept my lugage, but the treatment was not good

Very poor

The location is very convenient, the hotel staff were lovely and the room was clean. There were not too many towels available and the interiors and elevators need a refresh. Our door handle was very sticky and it would take multiple attempts to open the door. This is fine during the day, but dangerous if one needs to leave one's room quickly.

It was well situated and was a good value. There was no cup or glass in the bathroom. The bathroom sink was clogged, but management took care of it right away.

Very good

It was well situated and was a good value. There was no cup or glass in the bathroom. The bathroom sink was clogged, but management took care of it right away.

Cute hotel, staff was awesome! Only downside is no food or drink available onsite. I’ll go back for sure simply because of the great staff!

For NYC the rooms are spacious and well laid out. Super convenient and a modern clean feel in the rooms (even though the building is older). Have stayed here multiple times and plan to again!

Exceptional

The hotel staff was rude and not helpful . Never saw anyone at the concierge stand. Our room was clean but tired and had nothing. No water ~ not make up wipes ~ no tissues or other bathroom amenities. You could see the light coming all around the door. We were charged a facility fee of $40 and when we asked they said it was for resort amenities. They have a terrace but no furniture so it was useless. The restaurant on the main level was used as storage . With all the other options in NYC I would skip this hotel all together.

Air conditioning and bathroom need upgrade but it works now

Very small room, but then again, this is New York. Everything was fairly new, clean, if you are just looking for a safe place to sleep and go see the city this will work. The staff was very friendly and nice, the location was fairly good you can walk to Times Square (20 minute walk, 10 minutes to Rockefeller Center, 12 minutes to the upscale stores, and 12 minutes to Central Park). We did 20-25,000 steps per day (7 miles) for 3 days...if you like a good place to walk from this would be the place to do it.

Decent location

Old TV, no shampoo, conditioner and soaps. The cleaning lady knot the door 3 time before 10 am, check out is at 1130 am. Price book at one price, and week later the final charge was doble. Building look old, red brick dirty.

Pleasant

Being told on sunday when i was about to check out that they would not be able to store my luggage! I asked this question before booking and they confirmed that they would be able to store it until 10h30 pm. Finally the manager came and said i could store it.

Good windows view, but no privacy Old TV, no shampoo, conditioner and soaps. The cleaning lady knot the door 3 time before 10 am, check out is at 1130 am. Price book at one price, and week later the final charge was doble. Building look old, red brick dirty.

The bathroom sink. Uncomfortable to use.

Everything was perfect! Great hospitality and comfortable, quiet room with beautiful view and terrace. Fantastic location.

Majority staffs are not good, only few people are good.There is no service at all. I believe the robots will be better to replace their most staffs.

Stayed for business. Hotel is good but a little outdated.

Lovely hotel and location

Need more outlets, full length mirror in room please. Some in/hotel snacks and drinks would be great.

Falta un comedor para un desayuno

Great place

It was a great hotel in many ways but the rooms are a bit run down and there’s no amenities they didn’t even have a bottle of water in the room

The location was great The room was small and the view was horrible

The only thing that bothered me was a stain in the sheets that I discovered too late to say anything. I highly recommend it.

Terrible attitude by couple of the staff members. I rarely leave bad reviews but decided to take the time to do it. Loud AC, ask the front desk to move me to another room. They say no availability and I can try next day. When I come back and check the front desk lady says it's not that loud and perhaps I'm a light sleeper. Classic gas lighting, and felt like I was talking to my ex-wife again :). I go up and find the noise had reduced a bit but only because they reduced the speed from 3 to 1. If I increased it, the loud rattling started again. Decide to put up with it. Upon checkout was greeted by another lady with no smile. Ask her to email the receipt to the email on file. She does not say a word. Then I ask again, the she says, I printed it for you. I then say I do not want to waste paper and would rather prefer it in email. She says sorry I just shut my machine and proceeds to give me the print. Then says if you want it emailed speak to my colleague next. Who at that time was handling another customer. Couple of the other folks were nice and friendly. So not everyone were bad. Anyways stay at your own risk.

Very rude staff. Lot of noises throughout the night of don't know what -- probably broken elevator

Everything was clean and the staff was great with us.

Overall it was a good stay. Staff were great and greeted as I came and went. The extra $50 to get in early seemed very nickel and diming. When you add that and the additional cost to park at their partnered lot the fair pricing wasn't quite as good.

Very clean room Friendly / casual staff 1606 aircon/ heating making weird noises when it comes on Decour of room a bit dated

If you're travelling to NYC, please choose to stay at Hotel 57 because that decision will make your experience of NYC so much better

🙌

Hay políticas del hotel que te comunican 24 h antes, con lo cual hace imposible realizar una cancelación sin penalización en caso de que con algunas de sus “políticas “ no estés de acuerdo. Mi estadía la pagué en su totalidad al llegar y me tuve que ir antes de mi fecha prevista por una situación médica de emergencia.En el check out en teoría me dijeron que reembolsarían la diferencia pero que lo notificara a expedía , a ellos se la negaron categóricamente, otra vez basados en sus “ políticas de la empresa “ . No quedé complacida con su proceder y respuesta .

Rudeness persist in the registration desk!

Very good stay

Nice room at good price point in NYC.

There was very low water pressure in the shower.

Wonderful location, clean hotel.

Great stay at Hotel 57. Convenient to Lenox Hill hospital and plenty of places to eat around.

Spacious bathroom, very comfortable bed. Room decor is a bit dated,

Very friendly and helpful staff.

JR Suite was awesome.

The room was mostly clean, but smelled strongly of bleach. The condition of the woodwork was a bit rough, and the drapes were deeply stained -which was mostly hidden until I closed them. The sheets were crisply clean, and that’s what I cared most about. The choice of putting lotion in the wall dispenser instead of soap seems odd -I very naturally pumped the bottle thinking it was soap as it’s DIRECTLY next to the sink at the right, only to realize my mistake. Meanwhile the actual soap is a teeny bar tucked up in a tiny cubbyhole a foot above the sink to the left.

mediocre ....needs to be updated...

Clean nice size room, excellent shower water pressure

Great place. Great location.

Location and everyone was so kind The sound of the Air conditioner

This stay was such a good price, especially for the area! The view (though city was emptied) was nice and the floor was quiet.

The hotel is located close to many good restaurants and only a few blocks from Central Park. The room was large compared to many NYC rooms and surprisingly quiet. It was a great value for what we paid.

The staff was by far the friendliest staff I’ve ever seen!

Great location. Staff helpful and professional. Gorgeous bathrooms. Great value for the money!

The staff was so polite and went out of there way to make sure we were comfortable

The staff was very accommodating during our trip. Our room was cozy and the hotel has great dining and entertainment options very close by.

They should open there lobby / dining area towards the back for more sitting .

Very comfortable stay and great location Everything great but would be nice addition to have a board for ironing clothes

The hotel was clean and staff very friendly

The music in the other side next to the hotel was so loud that we couldn’t sleep. And there was not a refrigerator nor a microwave nor a vending machine. The staff are so good and the room was spacious and clean

Great staff

The staff was great. Location is ideal. However I had a room near the elevator thus the noise was very loud and creaky. Felt like a trolley was going by constantly.

Should be a fridge in the room

There were three reservation desks at check-in, and I was greeted warmly by all three individuals at those desks! The room they gave me was on a high floor and very quiet. The bed was really comfortable. There was a deep tub that looked very inviting, but I did not have a chance to enjoy it this trip. Next time! I liked the fact that the tv had a built in connection to Netflix. You use your own account, but it’s easy to connect because a QR code appears on the screen. Room service would have been nice, but I knew when I booked that this was not available. Plenty of dining options within a block.

We were happy with our stay. The building itself is interesting with some cool historic details. The staff were helpful, beds comfortable, the room was spacious enough for NYC, the bathroom/shower was nice, and it’s a great location. All in all glad we stayed there!

location that’s it! it’s a run down hotel - the pictures are misleading - it’s in desperate need of a remodel and proper maintenance

Great location and very comfortable

The room was ok but the bathroom needs a lot of repairs, the shower was partially broken and hot and cold water at the sink was not constantly available, this need to be addressed otherwise will be more costly and reflects bad reviews

Very minimal hotel but very good pricing. Cost is in line with offering. The mattress was good, sheets clean and white, room clean, excellent water pressure and hot water. Served the needs for this particular trip.

Nice staff, good location, clean.

Location and room size

Clean and friendly !

I was treated like a VIP.. super convenient to subway.

They need microwave in rooms for business traveler or area to reheat food/ warm drink in am or due to cold

Great staff

Room wasn’t clean. The whole night was loud banging noise, music noise, and a lot of noise from the bathroom.

My room was relatively new, spcaious, clean, and comfortable. Especially the bed. The carpet was old and worn out. I would have loved a fan in the bathroom.

It was good

Staff was friendly and helpful. Great stay. And good advice for local eats

Need to modernize as much as possible

Rooms are old & tired

Very clean and comfortable.

The room and the staff were AMAZING and so helpful! Nothing at all

Ok

Only issue in room was drain in the shower was not working properly. Good location and close by stores and thing.

Only

Water pooled in tub drainage poor, wanted to upgrade none available. Staff very nice and helpful.

Great staff and clean rooms

Rooms are clean. Staff was extremely friendly and helpful. Convenient location for my needs. Rooms are a little small.

Great hotel excellent location close to everything

Location, friendly staff, fast internet No breakfast, no terrace, outdated furniture, no fridge or water. Windows very dirty, noisy

I stayed in room 603 and the bathroom sink had very low/slow water flow, when left the water running for more then 1 minute, it started leaking around the drain and eventually spilled onto the floor.

The property is in major need of renovations. The rooms, and hallways, need paint, updated furniture, and window treatments. Also, the website mentions a bar and sitting area. There is no bar, and the sitting area does not allow food or drinks (non-alcoholic) to be brought in.

Booked room with 2 beds and was told at check in I didn’t despite clear proof. They made me deal with it through the 3rd party booker I used and still haven’t issued a refund. Stay away at all costs. The same thing happened to several others and seems like it might be purposeful

Clean room, great location.

Staff very helpful and shops near by.

Wasn't available. Disappointing Breakfast optiono

Great Staff, Great location, comfortable rooms.

Nothing, reasonable price for location and room size

So many things were right with this hotel. Great location, friendly staff, comfy bed and pillows. Our king room was spacious by any standards but especially big for NYC. The ONLY negative would be the worn furnishings. In fact, if the replaced the fabric headboard on the bed (which was stained and scratched), we would have probably not even scrutinized the rest of the furnishings. All in all, excellent stay!

From the moment I arrived, this hotel exceeded every expectation. The check-in process was smooth and welcoming, with staff who were genuinely warm, professional, and attentive. You can immediately tell that hospitality is a priority here.

Clean room and staff.

No coffee and water in the room

The staff was helpful, welcoming and courteous. The rooms were clean and well kept.

The room was clean, not too big , the staff was friendly . Price was reasonable

Rooms were clean but there were signs of some wear and tear. Quiet for NYC as we were not facing the street. There were moments of pungent marijuana odor my husband smelled. Front desk staff were courteous and friendly. We loved the location and will be back in the future. Great value for where we were in the city.

Facility old carpet tears Bathroom has been updated though

Good location

The staff was very nice, and it is in a good location; however

Set us up with a nice spacious room

It was good but furniture should be upgraded

The staff were wonderful, p1

The staff was great and the rooms were clean!

Convenient, clean, great stay.

Older hotel, but very clean and quiet. Staff very nice and responsive. Recommend.

Money is very good

Nice and easy going - no hiccups

Great

The staff was courteous and efficient. The rooms are a bit on the smaller side, but that's NYC. Our 12th floor room was surprisingly quiet except for our early-riser enighbors.

Really nice bath room and tub for a warm, steamy soak; great location and a friendly staff.

Room close to elevator, which made a lot of noise and the whole floor smelled like smoke. Staff was very nice though and location is great.

Room was clean and bed really comfortable. Bathroom faucets were unusual. Single sink vanity. Room was small! No view-window looked out at a wall. No room refrigerator. No couch or chair other than desk chair.

Room and staff were fine, needs a mini fridge. Appreciated the purified water station

Good stay

Great location.

Great locstion and great price. Outdated small rooms that need to be rought back to life. lots of noise in room. if they polish up the rooms a little bit this place would be great.

the room was cold. Everything else was ok. Nothing spectacular. Good place to stay for a day or two.

YES

Room is so tiny. Hotel doesn’t have anything. If u need water you have to go across the street to buy. No bar in the hotel. Overall friendly staff and clean room

The bedding was really nice 👍 staff 👍bathroom cold and clanking 👎

Súper helpful and kind staff, great location

Average

Front desk staff was great but I didn’t like the fact that there was no coffee pit with coffee and no bottled water. Had to go to the 12th floor to get water.

Great location

Rooms are spacious, staff is

Spotless room , courteous helpful staff

Nice warm and clean room. The staff was very helpful and aiding me in adding an extra night ahead of the winter storm.

Courteous staff, clean room, great location.

The room was very small and shabby. Then 15 minutes after I was setting into my room someone tried to open my door and maybe had a key. Good thing I had bolted it! That was a first in bad hotel experiences. No real apologies from the hotel. Never again Hotel 57

Very good option for a hotel in Manhattan. Close to a lot of amenities and well located. Nice rooms, spacious for Manhattan.

Very nice staff, clean rooms and great price for mid town Manhattan.

The attention of the staff helping me get a taxi for the airport

Exceptionally clean; a tremendous value for mid-Manhattan. Welcoming staff. Not a luxury hotel, but I didn't pay a luxury fee, either, to stay there. I will definitely use this hotel again.

Friendly staff

The staff were wonderful, courteous and exceptional. The cleaning staff were wonderful as we, they deserve a pay raise!!

The room was not cleaned well hair was in the bathroom when we arrive, no refrigerator, no microwave, no closet space was available. Plus the furniture had some serious wear and tear.

Good

If you are in room 7 on any floor, get ready to hear the elevator al night.

Great location, friendly staff.

The decor is dated but the place is very clean and the staff are wonderful. A great budget hotel for the area.

I liked that the property is close to a lot of stuff just by walking

Recomend higher floors for quietter sleep.

Clean room, great location, friendly and helpful staff. Great value.

Everything was on point, checked in late. Staff was great and the bed was comfortable!!!!!!!! When in manhattan will definitely stay again

The room was in solid condition and was quiet. The front desk staff was fantastic and helped to make our stay more enjoyable!

Staff

Room very small and poor amenities

Clean Room , Easy access to transportation

Location

Clean and Comfortable Room

Easy check in and out. Clean room and helpful staff

I expect a lot more for a hotel that’s $300 a night. The beds were quite uncomfortable, both not soft, and sinking, woke frequently on it in the night. The room was spacious for New York but bare bones. The shower was a bathtub with high walls and a loud creaking sound when you stood on it, sink had old school style hot and cold knobs with one side installed backwards so you’d always get confused about how to adjust the temperature of the water. Staff could have helped a lot more at check in and should have stated plainly that the only way to drive up with a car to check in would be to temporarily stand with four ways on in a bus only lane, and that the bellman can only come out to help with bags if you’re parked there. The hotel was in a convenient location and we only stayed there to sleep, spending the rest of our time elsewhere, so we got the bare minimum with not much in the way of comforts. I wouldn’t book another stay here.

We had the best service. Eldar was the man! They totally took care of us.

Nice little boutique hotel. A restaurant or bar would be nice but in a good area to walk to some

Staff was amazing , helpful

If you don't mind being woken up to the sound of a jackhammer in the walls, this is your place!

L’eau de la douche était soit froide ou très chaude, pas de ventilation dans la salle de bain, la chambre semblait plus grande en photo puis la terrasse de l’immeuble qui était une des raisons pourquoi nous avions choisie cette hôtel, était fermée pour un temps méconnu ce qui aurait été plaisant à savoir comme nous voulions prendre des photos souvenir à cette endroit qui nous a charmé en photo….

A quick overnight in New York. Appreciated larger room than many hotels. Decor is dated but staff was great.

Clean, unique, great location

Clean room and kind stuff.

The fire alarm went off while we were sleeping, and we came downstairs scared. The firefighters arrived; fortunately, nothing serious happened and we were able to return to our rooms. However, there were many guests in the lobby, and some employees were very rude. They wanted us to move, but the lobby is so small that the only place we could go was outside, into the snow, and being in pajamas made it very difficult. There is an area in the lobby that remains closed; they should open it so guests have space to stay. They also did not allow us to have a late check-out. I will not stay there again.

On your web site you stated there was a restaurant in Hotel 57: one year ago that was closed. For Breakfast there was just a McDonald’s next door. Several coffee shops but without seating on their premises. Rooms very small & no room for a comfortable chair in room. Room clean & good bathroom. Excellent location for East side of NYC.

We had plenty of room and close to everything. Staff was friendly

Staff was friendly, perfect location for us. Rooms were spacious! Would definitely stay here again!

The staff was very friendly and helpful. Really enjoyed our stay it being our first time in NY

Stayed around Christmas time. Very close to 30 Rock and Central Park. Staff was very helpful and made us feel very welcome. Highly walkable to the places we wanted to visit.

All was good and the staff was courteous and the location was very convenient to everything.

Provided wrong room type- ruined our Christmas holiday weekend.

Room felt neglected, staff wasn't great, our windows were duct taped shut, half of the plugs in our room didn't work, the hallway was always full of carts (then it was an inconvenience when we needed to pass with luggage), vacuums and other things, the laundry area was wide open and had holes in the walls and it had less than one ply toilet paper in it. I expected significantly more from a nice hotel. With the exception of the check in area, it truly felt like a motel.

Noise from construction was early morning annoying. Front desk was terrific.

Room was always clean upon our return and extra towels and sheets provided promptly.

Staff was lovely but the hotel itself is outdated, dirty and we could not get hot water for a shower.

Quiet hotel even on 4th floor except the night between sat-sun nightclub downstairs boomed through till 6am, not just hearing it but feeling the resonation of loud music in the elements of the building.

Staff were lovely. Great location and very clean. The rooms are a little dated but very spacious for New York hotels. But the best thing about this hotel were the quality of staff who were always helpful and super nice.

The staff were very courteous and helpful. Special shout out to Elizabeth! The room attendants were also very nice. The rooms were very spacious and the bed comfortable. A little dated as the building is old. But good value for money.

I booked a double bed room, because i was traveling with my friend and when i went there for my check in, the lady in the front desk said they had no more of those rooms available. This is actually not the first time something happens to me with Expedia - every single time i book something i go into the property and they never give the room i payed for.

That said, the housekeeping attendant was exceptional—thorough, professional, and clearly committed to upholding cleanliness standards. Unfortunately, her efforts were undermined by broader facility and maintenance shortcomings. Additionally, I intend to review the so-called “facility fees,” as they lack transparency and appear unjustified for guests who do not utilize the amenities, potentially placing the property at odds with recent legal scrutiny in New York City regarding hidden fees.

Perfect and close to everything

When I checked in, the receptionist was poor also. Early check in was $200 which is ridiculous. There is no system in place to let you know your room is ready early.

Great visit, all was good

The air conditioner/radiator exploded in the middle of the night and flooded my room. I had to pack up and move rooms at 1am while maintenance staff stood in my room and provided no help. Not one staff person offered to help me with my belongings. Ended up having to move rooms 3x as they got me into an appropriate room and no one ever offered to assist me in moving my luggage.

Great

Good

I do not recommend this hotel at all. While I don't mind they don't offer Food and Beverage, they didnt have a water bottle when I got into my hotel late at night either to purchase or just provide me. A bottle of water? I don't understand how any hotel would expect their patrons to bring their own water while traveling. Ridiculous.

We had a wonderful stay at Hotel 57. The location was perfect, and the value for the price was exceptional. The staff were genuinely delightful—friendly, attentive, and incredibly accommodating. Our room suited our needs perfectly: clean, comfortable, with a great bed, plenty of closet space, and a lovely shower and bath. The overall aesthetic was pleasant, and we had everything we needed (though a mini fridge would have been a nice bonus!). We’d happily stay here again.

The room was in terrible condition, dirty furniture, stained and grime marks on everything. Wood furniture chipped and facade peeling. Even the aircon/hvac system was falling apart.

Ok. No fridge. Leaking tub faucet

My room was very spartan, kinda like a dorm room, and the carpet and window coverings were dated and worn. Very few amenities in the bathroom, although the bathroom was clean and large enough, and the showerhead was great. The room was dark and just uninviting. The staff was friendly. The hotel does not have a lot of amenities, but the location is great. I probably only would stay there again in a pinch.

No business center, air worked well

Good hotel for a quick weekend in New York, rooms are a bit small, but we did not spend a lot of time in them. Overall a fairly average experience

This is a wonderful hotel! It is right in the heart of the city and the staff is so helpful and kind. The rooms are beautiful, clean, and very quiet.

The hotel was clean and staff were very helpful. It was easy to walk to restaurants and attractions near by. Subway was also close by.

Bathrooms so so. No water pressure to speak of. Takes forever for the water to get hot. Just a mediocre experience.

In need of renovation

very convenience location

Hotel was great location. Professional staff.

Great staff. Great Location

Reasonably clean.

We enjoyed the room, fast elevators, and sufficient storage.

We arrived at dawn, the staff was nice, the room itself was clean and up-to-date. Bed was comfortable.

Rooms little bit old but tittle fine

Excelente!!!! lindaaa la decoracion de Navidad, el closet del cuarto super amplio y al salir del hotel todas las tiendas espectaculares de New York!

Very helpful staff. Perfect location for all he midtown shops, etc. Nice big bathroom. Lovely decor. Not a luxury hotel but good value for the money.

We were up all night due to the very loud elevator mechanism clanging all night. No sleep and little sympathy from the hotel.

Everybody was amazing. Thanks!!

Hotel lacks cleanliness. Lack of resources.

Very clear!

Great location, great room, great service, great value.

The staff here is the best. Great location. The rooms are clean and bigger than your normal NYC hotels. Highly recommend!!!

Location was great. Rooms are dated and smell like an old hotel.

The room was great and the staff was phenomenal!!

I really enjoyed my stay at Hotel 57. The staff were amazing and the location was perfect for every thing I needed to do in city.

Good value. Easy check-in. Very clean and well appointed for the price and location. Only problem is that the hot water ran out a few minutes into my shower. Was lukewarm after. Street noise is high so I wish the windows did a better job of blocking out the noise, but I was able to sleep. Comfy bed.

Great staff. Very clean, cute room

Staff was so friendly and attentive! Room’s very clean and comfortable. Great windows!

The room was spacious and the staff was very attentive to anything that was needed for the room.

The room was falsely advertised and had only one bed instead of two. We were able to be moved to another room but that one wasn’t as prepared for guests (no hand soap, clean towels etc.) The people at the front desk were very nice but the experience overall was not good at all.

Surprised that the bathroom was as big as the bedroom

Perfect location. Friendly staff. Comfortable room (although a bit dated)

This hotel has a great location. Plenty of restaurants and attractions are within walking distance. The rooms are ok. A little bit outdated but clean. The front desk staff was professional and friendly.

Room was ok nothing to brag about. They charges extra fees even though Expedia said we paid all the fees. Would not go back to this place

We used the room for an over night place to dress for a party and a place to sleep. Bed was comfortable. Room was clean. Had a place to work on your computer. AC worked good. No sitting area.

2. Basin didn’t drain well, water filled up and took a long time to drain. 3. Noisy hotel, thin doors to the rooms, heard people in the corridor the entire time there. 4. No water bottles in the room. For the price paid I would have expected a lot more.

No refrigerator in room.

Lovely staff, rooms are dated

The room was clean, but a bit cool for my liking. No signal on tv so I could not watch anything. No fridge so I could not buy anything to store while I was there. The staff was very friendly and knowledgeable about the questions I asked. I wouldn’t stay there again. In my opinion the price is a bit much for what you actually get.

The room was very

my only complaint is the a/c was very noisy .. but overall the room was comfortable .

Excellent location

Room not very nice. Dark.

The Staff was Amazing.

Will stay here again

Great location, helpful staff. They held our luggage for us and also let us check in early. Room was clean and nice.

Would stay again - great staff

Thank you for great hospitality to the team at hotel 57!

All the front desk staff were helpful and courteous at all times! It’s a convenient location and felt safe for walking. Would stay again.

Staff is lovely and helpful. Could use some renovating Great location.

So convenient to everything. Staff was wonderful.

Room was small but it was very clean. Staff was great and location was perfect for us. Would stay again. Didn’t love the urban fee but that is pretty common I think.

Pleasant stay—really nice staff. Plumbing fixtures are kind of wonky but worked once I figured them out. It would be a plus to have the curtains be able to cover the window, not just the shade.

My room was near the elevators and it was really loud for a good part of the night and early morning so I ended up loosing sleep. Every floor in that building next to the elevators must be problematic. When I checked out they were nice but did not offer any consideration.

Very friendly staff, great location. Rooms are nice, would stay again

Rooms were very small and uncomfortable mattress

Room was a superior queen but was

Room was clean and comfortable. Location was perfect.

For a hotel pitching itself as luxury, having peeling wall paper exposing mould, and gross carpet stains felt very budget. We were really disappointing with this hotel and would not opt to stay here again. Even after telling staff about the condition of the room, there was no real effort to resolve things until a couple of hours before we left. If you need a place to stay, the bed is clean...if you want to feel you were somewhere nice, I'd look elsewhere.

Great room,lovely staff,great location

Room was not clean, hair in the bathroom and toilet clogged.

Room was outdated

Nice boutique hotel, well located in mid-upper east Manhattan. Stay here whenever I am able to get a room when I come to NYC.

Stayed 3 nights at this great location! Room was spacious for NYC, very clean & modern with comfortable bed and bedding. Staff was very friendly! Highly recommend!

Clean room, friendly staff. Perfect for just the night.

Nice room, quiet

The hotel is close to Central Park and Rockefeller Center, and the staff were very helpful.

Room was clean, ready when I checked in. No complaints

Extremely hospitable staff! Great room at a great rate!

Also, the outdoor deck area had no chairs or furniture available for the guests. Very disappointing as well.

This hotel needs some maintenance and upgrading , barely meet 4 stars rating

Not really any amenties, had to move rooms due to strong chemical odor. Convenient location

Nice boutique hotel - could be enhanced with some dining or bar amenities

Room was clean, bed was soft and very comfortable. Amenities were minimal there was a safe, but no fridge, no microwave no couch or sitting area. Staff were helpful and very nice.

Warm welcome. Very friendly front desk

The location cannot be beat, and the price was reasonable for Manhattan, especially at this time of the year when there are many events taking place. The bathroom is really wonderful and updated. The only issue I had was that I was in the 07 line of rooms and the elevator kept me up During the night.

Very Friendly staff. Run down. Not so clean.

Being on 57th/Lexington hotel is not too far from west side, upper west side, times square, grand central, lower Manhattan.....staff was professional and helpful always

People were great, accommodating, friendly and helpful.

Clean room, decent bed but platform it sits on has sharp, square corners that are a bit dangerous. Nice bathroom with very good shower. Good AC.

Very good value for money.

Wonderful location, nice staff, very clean, large rooms. I will return

Clean and practical, well located with friendly staff

Kind & helpful staff, comfy & clean rooms and beds, nice amenities like fitness center and terrace, fast wi-fi, quiet and convenient location close to public transport and pedestrian-friendly. Danny was a great help, taking care of my left luggage both pre-stay and post-stay. I plan to stay here again on my next trip to NYC.

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The doorman was very friendly in greeting us. He went out of his way to get us a cab, also.

it's okay.

Friendly, clean, affordable, convenient. Nice staff friendly environment.

Nice room for the price. Clean, well kept property and friendly staff.

Great spot! Unfortunately there is a bit of construction going on around the property so it was noisy in the morning.

I come to NYC about four times a year, and often try to find an affordable hotel room near the location of where I'm visiting or where my business is at, and so I often stay at different properties. Many of them appear to be converted apartment buildings as Hotel 57 appears to be, so I am comparing "apples to apples" when rating Hotel 57. The building itself is clean and presented well, and the location was perfect for me, and for someone coming in as a tourist, is what I think to be a very convenient location. It is very close to Central Park, great shopping, landmark attractions, and is just a couple of blocks from a subway station as well as having a bus line right out the door that goes across town very conveniently. The room was very clean, contemporary, and attractive, with every basic and necessary amenity for me, like a TV with lots of channels, a well appointed bathroom, a coffee machine, safe, and a lighted full closet. It wasn't lacking in any way. The staff was wonderful. Always polite and welcoming, and very accommodating. I only booked one night initially, but as my visit required additional nights, twice I extended it, with the staff making sure that I didn't have to move rooms (thanks Raymond), and while giving me the lowest rate available for that room. Overall a wonderful caring staff!

A lovely area and easy get to everything else...Lovely staff and very clean well appointed rooms.

the property is rather more rundown than I expected.

Staff was friendly but not quite accommodating. Furniture is old, most power outlets didn’t work. AC system is quite loud. Overall: this hotel needs an update

Quiet, clean, great location. Room was small but most NY hotel rooms in my price range are - and that’s ok. No food/bev but plenty of options just outside the door. Great value!

Super comfortable room, surprisingly quiet at night. Very nice and helpful staff.

I think this property has a great location. I traveled by myself and the staff was polite. The room is very plain but I was not hanging out there only slept there . It was made daily. The ice machine in the corridor was loud, I thought someone was trying to get in but it was the ice machine. No food or kitchen and when I asked about a vending machine they said there is none. They have an ATM. I think it’s a very simple hotel with no restaurant but the price was less than half of the cheaper surrounding ones in the area.

A compact cozy hotel.

Gave us the wrong room with only one bed and didn’t offer the room with two beds we paid for that was advertised

The hotel is next to a club, and we did not get much sleep during our five-night stay. $80 was credited back to us when we mentioned it, and they told us there was a club next door. Worse, we were charged a Smoking Fee when we checked out, and we were not in our room at the time of detection. We are currently disputing the charge using the hotel's dispute form.

Hotel 57 was a great choice. Terrific location for what my needs were for this trip. The hotel staff was pretty friendly and accommodating. The hotel has a little wear on it yet in the very big picture I was very satisfied. My room was clean, room attendant for that floor was lovely. I would consider staying at Hotel 57 again in the future.

Excellent stay! Would stay here again for sure. Close to everything. Nice neighborhood and staff was very friendly and helpful.

But the location is superb, and there are many places in the area to buy bottled water and snacks.

Glad I found this hotel whose price wasn’t outrageous during the UN Assembly’s meeting week. Loved the location & everyone that worked there was wonderful. Super professional, helpful & friendly. Property was a little dated but everything was clean. I’d stay here again.

Ok

Nostalgic

It was nice and good for shopping, the staff business friendly.

There was small fridge in front on the room’s door, we had to pushed it away to get in. The tub was missing a glass door, so water was spilling out when showering. Overall, I wasn’t too happy with the experience. Checking in was also slowed process.

What you are paying for is location. This area is very conveniently located with great accessibility to multiple subway lines, shopping, Central Park and a wide array of food option - from Whole Foods to fast food, bagel shops, diners and coffee shops. The hotel has a nice staff. Rooms are small even by city standards. The bathroom has very limited counter space. The air felt stuffy. Not great when you are a pet friendly hotel with tiny rooms. My allergies were none too pleased. I encountered some large dogs during my stay and I couldn’t help but think that I was laying on a bed that probably had a large German shepherd on it the night before.

I stayed for a week and all the staff was very friendly and accommodating

The hotel was exactly what we needed, located in a great walkable spot, close to the subway, and in a safe area at night. Room was clean, great bathroom, and fast wifi, no complaints.

Great convenient hotel for shopping and food! Lots of options nearby. The staff was very friendly and welcoming. The room was clean and spacious. The bathroom was clean with some upgrades to the sink and toilet, but unfortunately the tub had scratches and needed to be replaced. Plus it had a poor drainage problem when you used the shower. Overall, we enjoyed our stay for the few days, but probably won't return.

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Everything about the one night stay was good. Simple, pretty, comfortable.

Perfect hotel for our job site

No much by way of amenities at the hotel ( we do not use a gym) but clean and very well located for shops, museums/art galleries and easy access to most of Manhattan via the subway system.

accessible

For the price, this was a great find. The room was big by Manhatten standards and being located in midtown, it was close to lots of restaurants etc. The hotel itself is a bit dated as other reviews mention, but by no means a deal breaker. Will def stay again.

Clean tidy All staff at any time of day were super friendly, helpful with fabulous customer service. We didn't use any of the facilities other than the room so can't comment.

Quiet, clean, and very comfortable bed

Usual NYC money grab. Got to hotel 3 hours early and was offered to store bags of pay a $60 early check in fee. Rooms are run down, carpets are worn and dirty, no water in rooms or available at front desk, synthetic sheets get hot at night and noisy ac turns on and off constantly.

Hotel was nice, staff was friendly.

The property wasn’t very clean. The room seemed to be falling apart. Everything about the hotel is outdated.

Spacious room, close to subway for getting around Manhattan.

Good staff friendly concierge

On the positive side, the room was modern and up to date, and we were able to check in early (though there was a small fee). The elevators were very slow, so I’d recommend using the stairwell. It also looked like the restaurant on the bottom floor was under construction, so breakfast wasn’t included. Overall, it was fine for a short stay, but definitely overpriced for what you get.

We had a great experience since the beginning. Staff was amazing and very kind, and also provided all the needed information to have no surprises by the end of our stay. The room was clean and bigger than expected, and the bed was extra comfy. Hotel is well located, ton of places to eat and train station nearby. I totally recommend this place and would stay here again any time.

Excellent location

Loved location of this hotel ! Close to grocery stores and central park. Hated that our room was facing the building that was under the construction so we had no view and barely any light from outside. On the website it said that "every room has city view". Well that is a false advertisement !

Everything was perfect. Didn’t hear a sound all night. Clean hotel with friendly staff, walking distance to Central Park, Blooming Dales and so much more. The palace diner and Dunkin right next door was a very welcome surprise. All in all it was an excellent hotel and I’m sure that we’ll be back.

It’s an ok hotel

I will recommend this hotel because it’s safe and clean and they have a bigger room and huge closet for your stuff.

Great location and friendly staff. Comfortable rooms!

Very friendly staff. Daniel was especially helpful and kind.

It was great and easy to navigate.

Great value. Great people.

Good.

Amazing staff that made our stay enjoyable. Good sized rooms & easy access around the area.

Make sure to double check the deposit and accidental fee of the Hotel. I’ve been expecting a deposit back for the longest for them to tell me that it was a per day thing after the guy that charged and checked us in told me that it was $200 flat guaranteeing a $155 deposit refund back. We were “supposed” to get $45 charged just once.

Thermostat in the room the air conditioning was so good. Major plus in the summer months we were very thankful. Kind staff, they gave the $150 hold amount back after we got home which we saw some people say that wasn’t the case for them. We were refunded. Great place will come again!

Nice quiet area with lovely stuff .

Really nice place w helpful friendly staff

This hotel is adequate for an overnight trip. The lounge was closed and there is no dining. Not a luxury establishment.

Excellent customer service at the front desk, and the entire staff was very friendly. They even helped me get a screwdriver to fix my suitcase.

Highly recommended

Great place reasonable price

The first room I was in was very dirty. The friendly staff then moved me to a cleaner room, which was OK, but still not great. You’d have better luck staying at a not so great hilton

Even though it was clean, it's a little bit more rundown than it seems in the photos. There's no hiding it, when you come in you know you're in an old establishment.

We stayed for seven nights. The hotel staff were lovely throughout. The room was cleaned each day. The room decor and facilities are dated and aren't super clean as a result. The room we had was small (which was as expected in Manhattan). The rooms are not remotely soundproofed, we could hear conversations from other rooms and throughout the floor, and all the traffic from outside, which didn't bother us too much but Im sure would bother others. The photos on the websites of the room did not match the room we got and certainly isn't a four star hotel. The location was good for us, which is important. Overall I'm not sure if it was worth the price we paid.

will stay again

This hotel was definitley not a four star hotel. The overall inside aspect is old and dirty.

The hotel could use fridge and microwave also should provide breakfast. I had to dine out daily during my stay

Great place to stay close to central park.

The location of the hotel is excellent. The rooms are dated and there is hardly any amenities outside the room. If you want to stay in a decent place in Manhattan their value for the stay is great. My only complain is the front desk people. Most of them seemed they are doing the job against their will just to earn few bucks for their living. Outright rude often times lacking basic customer service that we see in most of the hotels. There was an older gentle man in the front desk was very rude while we were checking out. Most likely they are not paid well by the management. Their elevator is old and sometimes not responsive with the key card so it was annoying because it tool us to a wrong floor.

A secret in NY midtown close to Bloomingdale’s and subway. Walking distance to Central Park, 5th, Madison and Park Avenues!

Loud club adjoining the hotel. Shook the entire place until after 2AM. I never got to sleep. My wife kept waking up, even with active noise cancelling ear buds. The website shows a happy family enjoying breakfast, but it definitely isn't a family friendly place...the kids would be very cranky. Heard the staff telling lots of guests "there is nothing I can do". Just save yourself the headache (literally) and choose someplace else.

It was simple, clean, comfortable with a good location and reasonable pricing.

Your info on Hotels.com stated there was a breakfast included which it was not! I feel you should offer breakfast at the adjoining restaurant or update the info.

We loved that the hotel was Pet Friendly and that there was a great exercise room. We thought that the dining options in the hotel were rather pricey and limited. Nonetheless, our stay was very positive and we would recommend this facility to others.

Rooms are spacious, which is ideal for a family traveling together. However, the bed was worn in on both sides, and the sleeper couch was old and worn/misshapen when turned into a bed for our son. Quiet for the most part. Great staff, they're working hard! Thank you

Wonderful! Great staff and a really sweet room. Grateful for a bathtub and excellent air conditioner on those heat wave day!

The bathroom was particularly spacious and it was nice to have larger bottles of shampoo/conditioner/body wash installed in the shower as well as wash cloths to use. The bed was comfortable, the bed linens were soft and the carpet was immaculate. I also received good suggestions from the staff about places to go in the neighborhood. I’d definitely stay again.

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Our room on the 15th floor with a private balcony was awesome. Some work needs to be done to modernize but it was still awesome.

The people who worked here were really nice but the property is old and you can tell. The bedding is horrible so I really didn’t sleep well the entire five days. Also, the air conditioner is so loud that it makes it difficult to get rest. I would not stay here again.

Room was awesome. Clean and spacious

It was not as promised and my “city view” was a trash can.

Rooms were spacious. Only improvement could be a mini fridge and more tv channels.

ا

Great price. Very convenient

There is a club that plays on the weekends so plan your stay accordingly.

Nice hotel.

Our entire stay was amazing. The staff could not have been friendlier or more attentive. Awesome location and very safe. We felt right at home. Highly recommend!

There are no amenities there note worthy and the condition of the rooms, hallways etc are incredibly outdated. The staff is lovely friendly and sweet. The bed was fine our room was dirty and the shower curtain came down while showering and there was no soap. Rooms are sparse at best.

The area near the train station is nice. I had cold water running for a while. The front desk rarely answers the phone, which was annoying. Overall, it was okay. Maintenance came and fixed the issue.

Property was a bit dilapidated.

The staff were amazing, the hotel itself was clean and roomy. I would definitely stay here again

The entire staff was friendly and personable. Very helpful and pleasant to chat with!

Great budget option in heart of Manhattan. Great value. Had a very pleasant stay.

We had a great experience and would stay again. The hotel staff were very friendly and helpful. The hotel is older but in pretty good shape. Mostly clean except the massive amount of dust behind the bed headboards. The location was great and neighborhood was nice, short walk to subway.

Everyone on the staff were exceptional! The rooms are unique and comfortable. We will be staying here often now that I have found it.

Great place to stay with really nice staff. It’s an excellent location!

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Nice staff- was on the 4th floor- could feel snd hear the subway starting up around 4:00 am- otherwise great location.

Good

👍

Everything was good

Greeted by unfriendly front desk. Public spaces are pleasant but a bit worn. Room was nice. Comfortable, spacious with nice finishes and updated bath.

The only slight downfall of the hotel is that the decor and look is slightly outdated but that is easily forgotten because everything else is exceptional.

Beware of hidden fees at the property! They charged my card an additional $40 "facility" fee!! And, there is NO complementary breakfast, as advertised!!