Henn na Hotel New York
About Henn na Hotel New York
Henn na Hotel New York is located in vibrant Midtown Manhattan deep in the Garment District and bordering Herald Square and Times Square. The hotel is steps from Macy's, Madison Square Garden, Penn Station and the Empire State Building. Just a short walk away is the newly revitalized Hudson Yards complex featuring the Vessel and the Shed. Shop, dine, and play in this invigorating location. Henn na Hotel's 92 guest rooms are fashioned with comfort and convenience in mind. Feel at home as each room features high quality Frette linens and bathrobes, complimentary WiFi, refrigerators, and luxury bath amenities by NYC oldest apothecary: C.O. Bigelow. Upgraded Executive King rooms and Suites offer an elevated experience with LG Styler steam closets to refresh any garment within minutes, TOTO Washlet bidets, deep soaking tubs (suites only) and an enhanced bath amenity kit to welcome guests. The 2nd floor Mezzanine lounge welcomes guests to interact with a digital concierge for guidance to sightseeing destinations, restaurant reservations, and shopping or unwinding with complimentary refreshments. The Henn na Hotel's full service restaurant provides guests with breakfast, lunch, and dinner service.
Amenities
- On-site parking
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Breakfast available
- Business center
- Express check-in / check-out
- Concierge
- Multilingual staff
- In-room refrigerator
- Spa / sauna
- Wheelchair accessible
- Smoke-free property
- Elevator
- In-room safe
Reviews
The hotel is generally well-liked for its cleanliness, comfortable rooms, and friendly staff. However, guests frequently mention the lack of amenities, such as coffee/tea facilities, a common area, and storage space in the rooms. The price is also considered high for the amenities offered.
- Clean and comfortable rooms
- Friendly and helpful staff
- Lack of amenities (e.g., coffee/tea facilities, common area)
- High price for the amenities offered
- 5/5
Excellent choice. Amazing location. Awesome staff. Super new and clean. Found my NYC hotel.
- 5/5
Great bed. Clean. Quiet
- 5/5
Amazing customer service. I was able to check in early and the hotel room was very nice for the price. I would definitely recommend. Also a 2 minute walk from Madison square garden.
- 5/5
For the last eleven years I have been obsessed with New York City. I try to get there as often as I can to revel in the incredible energy that seems to be a part of everything the city has to offer. In 2022 I was able to bring a friend with me to help work on a photography project. While doing so I have been fortunate enough to stay at the Henn na Hotel several times over the last few years. In many ways West 35th Street is in the absolute heart of midtown. The hotel is perfectly situated to act as a base camp while accessing every part of the city. It has a wonderful Japanese minimalist feel to the rooms which is perfect for relaxing after spending hours walking the streets in pursuit of the perfect images. The hotel is wonderfully clean, and user friendly. I cannot recommend the Henn na enough. All things considered, it is the only hotel that I would want to stay at. Thank you!
- 5/5
There are not allot of amenities here, there is no real lobby to hang out in , just a dinosaur, front desk and elevator . But I didn’t miss anything . The room though is great, amazing bed, pillows and amenities. You get a mini fridge , desk, and a Japanese wash-let. Also an amazing surprise was a LG clothes valet. Where you can hang a shirt and it will be sanitized and steamed . A real welcome addition if you’re in town for meetings . Housekeeping was always great. The restaurant has some great Japanese food within some good daily specials . Overall I would be back , for the rate it’s a great value if you need a good clean room, with a great bed in midtown you simple can’t get better .
- 5/5
A special treat was finding out we each got a voucher for a free meal next door at the best bagel place. The sandwiches and and tea we got there was incredible, heard a cheap Continental breakfast any day
- 5/5
Great restaurants, near major subway stations and exceptionally comfortable.
- 4/5
Great choice for our family's 3 night stay. We are former New Yorkers, sort of local, and just wanted a place to sleep after we did things we wanted to do in the city instead of commuting back to NJ. Quick, easy check-in and check-out. We didn't need much in the way of service or information, so I can't comment on that. The room was very clean. Not huge but plenty of space for family of 4. Great location with close access to several trains. Also a short enough walk to Hell's Kitchen where we found someplace good to eat all 3 nights. I would stay here again.
- 5/5
Clean room, excellent location
- 5/5
Great location.
- 5/5
Less than 10 minute walk from Penn Station. Welcoming staff. A few bagel shops nearby for breakfast and lunch. Japanese restaurant at base of hotel was very good. Room was very clean. There are no views from the windows, but we walked the city. I would’ve liked an individual reading light. My son was able to store his luggage at the hotel while he waited to sign into his Airbnb with his college class.
- 4/5
This is a small hotel in a great spot close enough to MSG and some train stations. There are great bagel and coffee spots across the street. Love the space in the room, love the actual bidet in the bathroom, and the overall hotel is great. However their staff is the most unfriendly hotel workers I have encountered. We pulled up to the hotel and three men were outside the lobby. They looked like they could be door men or maybe part of the front desk staff. They saw us pulling our bags out of the car and went inside. No one offered to help us at all which was fine, but still noticeable. The front desk person barely spoke, took my card, gave us our keys, and the only other thing mentioned was the wifi info. No talk about the room, the hotel, or anything that might be helpful to know about the area. Each morning and evening, as we walked past the front desk, the person or people sitting there barely looked up. I think in our 3 days there we managed one smile from the front desk. The unfriendly staff is not a deal breaker as the hotel was great for the location and amenities, but still it would have been nice to be acknowledged at least.
- 5/5
My son and I had an enjoyable stay at Henn Na NYC. The hotel itself was clean and modern and we had a good dinner at the Japanese restaurant. The location is the real star, just a couple blocks away from Penn Station and Madison Square Garden, across the street from a funky espresso cafe, and easy walking distance to a Popup Bagel place. We would happily stay here again.
- 4/5
Room is very clean and spacious. The location is very convenient to go anywhere within Manhattan. LG Styler works the best for my suit as I was on business trip. A couple of downsides are: 1) The area can be quite loud at night, as there are bars near the hotel, 2) One day they did not make up the room, and when I complained it to the staff, the staff did not even apologize and simply asked if I needed any extra towel. I would definitely book it again when I go to NYC again and recommend to everyone for the quality of room, but if you care about staff quality, then please do not expect it here.
- 4/5
Entire staff was polite, respectful and accommodating. The area is very convenient close to shopping centers and fine dining.
- 5/5
Great room , very clean and close to many amenities! Will definitely stay here again.
- 5/5
Great room , very clean and close to many amenities! Will definitely stay here again.
- 5/5
We really loved the hotel: the room and all common areas were spotless, clean, and well organized. The sushi restaurant was very good and convenient. The location was perfect for us, especially being close to Madison Square Garden to attend an NBA game. The staff, including the maintenance team, were always attentive, friendly, and respectful. Overall, a great place to stay in New York City.
- 5/5
We really loved the hotel: the room and all common areas were spotless, clean, and well organized. The sushi restaurant was very good and convenient. The location was perfect for us, especially being close to Madison Square Garden to attend an NBA game. The staff, including the maintenance team, were always attentive, friendly, and respectful. Overall, a great place to stay in New York City.
- 5/5
Nice place close to everything
- 5/5
Nice place close to everything
- 5/5
One of my most favorite hotels that I have ever stayed in!
- 5/5
One of my most favorite hotels that I have ever stayed in!
- 5/5
If you have kids, a dinosaur will greet you at the front.
- 5/5
If you have kids, a dinosaur will greet you at the front.
- 5/5
Great service. Clean room with good amenities. Good location close to several subway lines.
- 5/5
Great service. Clean room with good amenities. Good location close to several subway lines.
- 5/5
Clean and great size
- 5/5
Clean and great size
- 4/5
Staff were kind. Close to things we wanted to see
- 4/5
Staff were kind. Close to things we wanted to see
- 5/5
Great location, all the NYC bagels shop in 5 minutes walk. Room is spacious. Staff members are all friendly and so accommodating. Bathroom has a bidet and tub.
- 5/5
Great location, all the NYC bagels shop in 5 minutes walk. Room is spacious. Staff members are all friendly and so accommodating. Bathroom has a bidet and tub.
- 4/5
Very good location to get around the city m. Staff is helpful.
- 4/5
Very good location to get around the city m. Staff is helpful.
- 5/5
The rooms were very clean and cleaned thoroughly each day. A great location where you are walking distance from all the main sites you want to see.
- 5/5
The rooms were very clean and cleaned thoroughly each day. A great location where you are walking distance from all the main sites you want to see.
- 5/5
Everything was clean, staff was great and the highlights were that their tv's can actually chromecast from your phone! Also they have bidets installed on their toilets so that is something uncommon. I would stay here again.
- 5/5
Everything was clean, staff was great and the highlights were that their tv's can actually chromecast from your phone! Also they have bidets installed on their toilets so that is something uncommon. I would stay here again.
- 5/5
Very quiet and clean, large room for central NY, if a bit austere.
- 5/5
Very quiet and clean, large room for central NY, if a bit austere.
- 4/5
Spacious and clean room, very friendly and polite staff.
- 4/5
Spacious and clean room, very friendly and polite staff.
- 5/5
Would stay again.
- 5/5
Would stay again.
- 4/5
Spacious and clean room. Staff super helpful.
- 4/5
Spacious and clean room. Staff super helpful.
- 5/5
Excellent location, a minute from the metro and bus route and a block from Penn Station. Clean, minimalistic, modern rooms with very futuristic amenities. The inclusion of an LG Styler was awesome and helped me have fresh clothes daily. No breakfasts, etc, but there are 2 Starbucks, liberty bagels and everything else you need within 100m of the hotel either side.
- 5/5
Excellent location, a minute from the metro and bus route and a block from Penn Station. Clean, minimalistic, modern rooms with very futuristic amenities. The inclusion of an LG Styler was awesome and helped me have fresh clothes daily. No breakfasts, etc, but there are 2 Starbucks, liberty bagels and everything else you need within 100m of the hotel either side.
- 5/5
Hotel is well located to the subway with Penn Station a couple of blocks away and a station for the A and C train at the end of the block.
- 5/5
Hotel is well located to the subway with Penn Station a couple of blocks away and a station for the A and C train at the end of the block.
- 4/5
Nice big room with very comfy bed & quality linens. Lack of in room coffee was a shame and would be easily remedied.
- 4/5
Nice big room with very comfy bed & quality linens. Lack of in room coffee was a shame and would be easily remedied.
- 5/5
We had a great stay. The hotel is clean and the rooms are minimalist but we had everything we needed. The beds were very comfortable. The location is great for tourist, very walkable. We would absolutely stay again.
- 5/5
We had a great stay. The hotel is clean and the rooms are minimalist but we had everything we needed. The beds were very comfortable. The location is great for tourist, very walkable. We would absolutely stay again.
- 4/5
Room was very clean and had nice accommodations. The Dino in the lobby was cute
- 4/5
Room was very clean and had nice accommodations. The Dino in the lobby was cute
- 5/5
Or stay was great! The room was clean and quiet. Would stay again!
- 5/5
Or stay was great! The room was clean and quiet. Would stay again!
- 2/5
No room servace?
- 2/5
No room servace?
- 5/5
Great hotel in midtown
- 5/5
Great hotel in midtown
- 4/5
Location is great, staff is wonderful, there is a great couple Of cheaper food options around. Perfect for quick access to MSG
- 4/5
Location is great, staff is wonderful, there is a great couple Of cheaper food options around. Perfect for quick access to MSG
- 5/5
Wonderful, friendly staff. Beautiful room1
- 5/5
Wonderful, friendly staff. Beautiful room1
- 4/5
But it is a place I will stay again when in New York.
- 4/5
But it is a place I will stay again when in New York.
- 5/5
As per photos on website. Very close to Times Square but not in the hustle and bustle; a quiet escape in the middle of the city. 5min walk from Penn Station. Secure lock up for luggage. Does not do breakfast but that is not a problem as there is an amazing bagel place next door. Could not have been happier with choice of hotel. Thank you.
- 5/5
As per photos on website. Very close to Times Square but not in the hustle and bustle; a quiet escape in the middle of the city. 5min walk from Penn Station. Secure lock up for luggage. Does not do breakfast but that is not a problem as there is an amazing bagel place next door. Could not have been happier with choice of hotel. Thank you.
- 5/5
Friendly front desk staff. Clean rooms, close to Times Square and Madison Square Garden.
- 5/5
Friendly front desk staff. Clean rooms, close to Times Square and Madison Square Garden.
- 5/5
Check-in and check-out was smooth and easy. The room is quite and clean. The lobby display was interesting.
- 5/5
Check-in and check-out was smooth and easy. The room is quite and clean. The lobby display was interesting.
- 1/5
When i checked out, i found the actual paid fee overcharged, different from the fee when i booked via Expedia. I was sure i didn't use any extra service. So I asked for hotel's staff's help to clarify the bill and emailed me why $40.19 more and refund. No hotel's reply until now, even though i tried to leave the message both on Expedia and Henn na hotel's own website. NO ONE ANSWERS ME WHY THE FEE OVERCHARGED. So sad, there is no hotel's staff wants to solve the issue. JUST ignore me. And Expedia staff told me they have no authority to refund, nothing they could do, because i chose to pay at property, not via Expedia system. In this case, Expedia still couldn’t explain why Henn na overcharged me $40.19. I felt disappointed about it as well. Expedia should guarantee the price while members book, if Expedia can’t, why should members book via Expedia? I want an explanation, just “Oh, sorry, we tried. But nothing could do”
- 1/5
When i checked out, i found the actual paid fee overcharged, different from the fee when i booked via Expedia. I was sure i didn't use any extra service. So I asked for hotel's staff's help to clarify the bill and emailed me why $40.19 more and refund. No hotel's reply until now, even though i tried to leave the message both on Expedia and Henn na hotel's own website. NO ONE ANSWERS ME WHY THE FEE OVERCHARGED. So sad, there is no hotel's staff wants to solve the issue. JUST ignore me. And Expedia staff told me they have no authority to refund, nothing they could do, because i chose to pay at property, not via Expedia system. In this case, Expedia still couldn’t explain why Henn na overcharged me $40.19. I felt disappointed about it as well. Expedia should guarantee the price while members book, if Expedia can’t, why should members book via Expedia? I want an explanation, just “Oh, sorry, we tried. But nothing could do”
- 5/5
N/A
- 5/5
N/A
- 5/5
Staff was outstanding
- 5/5
Staff was outstanding
- 5/5
My stay was perfect, the hotel is wonderful
- 5/5
My stay was perfect, the hotel is wonderful
- 5/5
Staff was very helpful, good place to stay.
- 5/5
Staff was very helpful, good place to stay.
- 5/5
The hotel is very clean and spacious. The location is perfect and in a great area. Highly recommend this hotel!
- 5/5
The hotel is very clean and spacious. The location is perfect and in a great area. Highly recommend this hotel!
- 5/5
Good stay at the quiet place
- 5/5
Good stay at the quiet place
- 5/5
The T-Rex when you walk in is really cool and the heatable toilet seat seats are awesome
- 5/5
The T-Rex when you walk in is really cool and the heatable toilet seat seats are awesome
- 5/5
Good location, room didn't have a pleasant smell
- 5/5
Good location, room didn't have a pleasant smell
- 5/5
Excellente location, safe and clean
- 5/5
Excellente location, safe and clean
- 5/5
Excellent service with clean room.
- 5/5
Excellent service with clean room.
- 4/5
Good
- 4/5
Good
- 1/5
The hotel has many faults. No room service, no luggage support and their elevator malfunctions often and gets stuck and then starts shaking. Some of their front desk staff are also very unprofessional, one doesn't even touch your luggage when she puts it in storage & wants the client to do everything, another one discloses what the client asks over the phone in front of others and interogates & objects on it. The management can be very accusative of the guest and threatening as well when you complain.
- 1/5
The hotel has many faults. No room service, no luggage support and their elevator malfunctions often and gets stuck and then starts shaking. Some of their front desk staff are also very unprofessional, one doesn't even touch your luggage when she puts it in storage & wants the client to do everything, another one discloses what the client asks over the phone in front of others and interogates & objects on it. The management can be very accusative of the guest and threatening as well when you complain.
- 5/5
Great hotel and the location!
- 5/5
Great hotel and the location!
- 5/5
There is a frigging mechanical dinosaur. In lobby. It’s stunning
- 5/5
There is a frigging mechanical dinosaur. In lobby. It’s stunning
- 5/5
Great hotel
- 5/5
Great hotel
- 2/5
This hotel was definitely no frills. Mr room smelled had a terrible smell of smoke. I asked to switch rooms and was told there was no other room available. Even my clothes smelled like smoke when I left in the morning. Would not go back.
- 2/5
This hotel was definitely no frills. Mr room smelled had a terrible smell of smoke. I asked to switch rooms and was told there was no other room available. Even my clothes smelled like smoke when I left in the morning. Would not go back.
- 4/5
Nice places to eat around.
- 4/5
Nice places to eat around.
- 5/5
Nice hotel
- 5/5
Nice hotel
- 5/5
Love this property. Perfect location and great experience overall
- 5/5
Love this property. Perfect location and great experience overall
- 4/5
The stream in the shower is very slow . At night noise of tracks from the street (even high floor) Over all a small good hotel in a good location
- 4/5
The stream in the shower is very slow . At night noise of tracks from the street (even high floor) Over all a small good hotel in a good location
- 5/5
good
- 5/5
good
- 5/5
Staff very nice and helpful!
- 5/5
Staff very nice and helpful!
- 5/5
Really liked the simplicity and cleanliness. Will be booking again.
- 5/5
Really liked the simplicity and cleanliness. Will be booking again.
- 5/5
In an emergency while traveling to DC, my cousin and I stayed here for a night while we waited for her brother to fly in from Montreal later that night. (Backstory: his flight was delayed because of the airplane incident at Toronto Int'l; his connection to JFK) We were heading to DC the next morning.The hotel staff knew our situation and was very accommodating. The sushi restaurant was excellent and after a day in the city, I slept like a baby. This place is a unique and awesome hidden gem. I will be staying here again.
- 5/5
In an emergency while traveling to DC, my cousin and I stayed here for a night while we waited for her brother to fly in from Montreal later that night. (Backstory: his flight was delayed because of the airplane incident at Toronto Int'l; his connection to JFK) We were heading to DC the next morning.The hotel staff knew our situation and was very accommodating. The sushi restaurant was excellent and after a day in the city, I slept like a baby. This place is a unique and awesome hidden gem. I will be staying here again.
- 5/5
Very nice!!
- 5/5
Very nice!!
- 3/5
The wifi connection is not stable.
- 3/5
The wifi connection is not stable.
- 5/5
Great experience. Favorite for midtown by Penn station
- 5/5
Great experience. Favorite for midtown by Penn station
- 5/5
I had a wonderful stay and no complaints about the room. Everything was so clean, comfortable, and offered everything I could’ve needed and more. It was my first time in New York and I felt very safe in the location, it had an amazing restaurant housed within the hotel, and the staff were very kind and accommodating. I would recommend this place a hundred times over, truly!
- 5/5
I had a wonderful stay and no complaints about the room. Everything was so clean, comfortable, and offered everything I could’ve needed and more. It was my first time in New York and I felt very safe in the location, it had an amazing restaurant housed within the hotel, and the staff were very kind and accommodating. I would recommend this place a hundred times over, truly!
- 5/5
This was a quick trip and I needed a place to crash that was convenient to the station. The room was clean, bed was comfortable. It is a bit stark in appearance-very utilitarian, but I knew this when I selected it. Staff was excellent when I checked in and the T-Rex was impressive. I will definitely keep this hotel on my list.
- 5/5
This was a quick trip and I needed a place to crash that was convenient to the station. The room was clean, bed was comfortable. It is a bit stark in appearance-very utilitarian, but I knew this when I selected it. Staff was excellent when I checked in and the T-Rex was impressive. I will definitely keep this hotel on my list.
- 5/5
Helpful staff, super convenient location and well priced
- 5/5
Helpful staff, super convenient location and well priced
- 5/5
Nice size rooms. Quiet, even near the elevator. Staff was very friendly and helpful. The location is great. Only a block away from Penn station and subway. Great bagel/ breakfast place next door. Yummy diner at the end of the block.
- 5/5
Nice size rooms. Quiet, even near the elevator. Staff was very friendly and helpful. The location is great. Only a block away from Penn station and subway. Great bagel/ breakfast place next door. Yummy diner at the end of the block.
- 5/5
Excellent location. A block or so from Penn Station, which makes it accessible to everything. About a ten minute walk from Times Square, and yet, far enough away, that it is not noisy. Liberty Bagels on the same block. Staff was great. Room was more spacious than what I expected in NYC.
- 5/5
Excellent location. A block or so from Penn Station, which makes it accessible to everything. About a ten minute walk from Times Square, and yet, far enough away, that it is not noisy. Liberty Bagels on the same block. Staff was great. Room was more spacious than what I expected in NYC.
- 5/5
Perfect location for some fun in NYC
- 5/5
Perfect location for some fun in NYC
- 5/5
Great stay, good location and comfortable room!
- 5/5
Great stay, good location and comfortable room!
- 5/5
The staff here went above and beyond and the property is very well kept.
- 5/5
The staff here went above and beyond and the property is very well kept.
- 5/5
Very good location, and also we love the Japanese restaurant in first floor!
- 5/5
Very good location, and also we love the Japanese restaurant in first floor!
- 5/5
Lo recomiendo ampliamente
- 5/5
Lo recomiendo ampliamente
- 5/5
Wonderful location and staff
- 5/5
Wonderful location and staff
- 4/5
Stayed for a week here, have only good things to say about the hotel. So there is no bar or gym etc but, if you’re looking for a large room in a great location with a very competitive price, Henn Na is a great option.
- 4/5
Stayed for a week here, have only good things to say about the hotel. So there is no bar or gym etc but, if you’re looking for a large room in a great location with a very competitive price, Henn Na is a great option.
- 4/5
Great location. The only downside to our stay was the front staff. Never felt welcomed, we initiated the greeting.
- 4/5
Great location. The only downside to our stay was the front staff. Never felt welcomed, we initiated the greeting.
- 5/5
Was great
- 5/5
Was great
- 5/5
It’s really nice
- 5/5
It’s really nice
- 4/5
Staff is excellent
- 4/5
Staff is excellent
- 5/5
We stayed there for a week, everyone was so nice we loved the hotel! Room were super comfortable and clean. We will definitely stay there again when we go back to NYC.
- 5/5
We stayed there for a week, everyone was so nice we loved the hotel! Room were super comfortable and clean. We will definitely stay there again when we go back to NYC.
- 4/5
Room was spacious for NYC hotel. Location was on point. Loved the slippers and storage for wet coats. The high tech toilet seat was a nice touch…especially loved that it was heated. We’d stay here again.
- 4/5
Room was spacious for NYC hotel. Location was on point. Loved the slippers and storage for wet coats. The high tech toilet seat was a nice touch…especially loved that it was heated. We’d stay here again.
- 4/5
The hotel is in a good location, close to shops, restaurants, etc. It was extremely clean & the rooms were a good size, the hallways were very dark. However, it is very basic, there are no draws/furniture to put your clothes in, just hanging space in the closet. The counter space is large, goes across the entire room, so we put our stuff on top of there. There is no coffee maker in the room, nor a microwave, just this weird kettle, warm up water for what. It is good for a few nights stay but we were there for 9 nights for a medical procedure & we could not even heat up food which was annoying. We also asked if they could move this chair from the 2nd floor lounge that no one even knows is there, just this weird space on the 2nd fl, to our room since our family member needed to sit after the medical procedure in a large comfortable chair & the room had only desk chairs. Apparently, there is no one in charge there, like a manager & they kept saying they could not do it.
- 4/5
The hotel is in a good location, close to shops, restaurants, etc. It was extremely clean & the rooms were a good size, the hallways were very dark. However, it is very basic, there are no draws/furniture to put your clothes in, just hanging space in the closet. The counter space is large, goes across the entire room, so we put our stuff on top of there. There is no coffee maker in the room, nor a microwave, just this weird kettle, warm up water for what. It is good for a few nights stay but we were there for 9 nights for a medical procedure & we could not even heat up food which was annoying. We also asked if they could move this chair from the 2nd floor lounge that no one even knows is there, just this weird space on the 2nd fl, to our room since our family member needed to sit after the medical procedure in a large comfortable chair & the room had only desk chairs. Apparently, there is no one in charge there, like a manager & they kept saying they could not do it.
- 5/5
Execellent location. Right in the heart of midtown manhattan. Kids would love the cool animatronic dinosaur in the lobby. Easy to walk to all subway lines
- 5/5
Execellent location. Right in the heart of midtown manhattan. Kids would love the cool animatronic dinosaur in the lobby. Easy to walk to all subway lines
- 5/5
Like to stay in this hotel. Especially love the steaming closet for clothes in every room. Unwrinckles shirts when I take them out of my bag.
- 5/5
Like to stay in this hotel. Especially love the steaming closet for clothes in every room. Unwrinckles shirts when I take them out of my bag.
- 5/5
Amazing
- 5/5
Amazing
- 5/5
My stay was cut short due to my daughter giving birth to a premature baby and I needed to get home urgently. Stephanie on reception was incredibly helpful getting me through to the airline as I was very upset and she even managed to secure a refund for half of my stay which I did not even ask her to do. Her kindness was very much appreciated at a very difficult time for me. My grandson was born as I arrived at the airport. Thank you Stephanie I am very grateful to you for your help.
- 5/5
My stay was cut short due to my daughter giving birth to a premature baby and I needed to get home urgently. Stephanie on reception was incredibly helpful getting me through to the airline as I was very upset and she even managed to secure a refund for half of my stay which I did not even ask her to do. Her kindness was very much appreciated at a very difficult time for me. My grandson was born as I arrived at the airport. Thank you Stephanie I am very grateful to you for your help.
- 4/5
the only issue is your phone won't work in this hotel. It's a blessing and curse. Just can't call loved ones from the room. You literally have to go outside to make calls.
- 4/5
the only issue is your phone won't work in this hotel. It's a blessing and curse. Just can't call loved ones from the room. You literally have to go outside to make calls.
- 5/5
Great choice for staying in New York. Right in the middle of Manhattan so good for exploring both north and south. Great price to quality ratio. Rooms are really big for New York standards. Best to choose rooms facing the street but on a high floor. Comfortable beds. Good bathrooms. Very clean and in good condition. No breakfast but that is not an issue. Fantastic bagel place downstairs and Starbucks. Will stay again
- 5/5
Great choice for staying in New York. Right in the middle of Manhattan so good for exploring both north and south. Great price to quality ratio. Rooms are really big for New York standards. Best to choose rooms facing the street but on a high floor. Comfortable beds. Good bathrooms. Very clean and in good condition. No breakfast but that is not an issue. Fantastic bagel place downstairs and Starbucks. Will stay again
- 5/5
Very nice clean hotel in good location. The room is larger for NY standards. Would stay again
- 5/5
Very nice clean hotel in good location. The room is larger for NY standards. Would stay again
- 5/5
Our stay was perfect. The hotel is conveniently located, and the room is good. Additional services, including LG equipment to refresh our clothes and the toilet, are very nice. We will definitely come back next time we’re in the city.
- 5/5
Our stay was perfect. The hotel is conveniently located, and the room is good. Additional services, including LG equipment to refresh our clothes and the toilet, are very nice. We will definitely come back next time we’re in the city.
- 4/5
Other than that, they were great in changing Towels daily. The location was central to where we needed to go.
- 4/5
Other than that, they were great in changing Towels daily. The location was central to where we needed to go.
- 4/5
Very convenient, good space and clean.
- 5/5
Cute hotel, prime location. Walkable to many things
- 5/5
Such a good location and large spacious rooms.
- 5/5
I chose this hotel because of great reviews and it did not disappoint. Rooms are big even for non New York standard. Comfortable bed. Clean bathroom. You get a good night sleep and yet in the middle of Midtown Manhattan. Great price-to-quality ratio. And: Amazing bagels next door!
- 5/5
Great location. Extremely clean.
- 4/5
The rooms were lovely, spacious with great beds. It would have been nice to have not just one luggage rack but two since we had two suitcases and one had to sit on the floor. Plus there was no dresser or anywhere to put our things, which was too bad since we were at the hotel for 8 nights. Would have been nice to have a common area with a desk for working. Overall we liked the hotel (and paid for a total of 18 nights between three hotel rooms for family) but it was very pricey considering that there weren't many amenities. Also, sorry to be picky but the front desk staff was fairly unkind when we had to ask multiple times to get our room keys reset - they stopped working 4 times during the 8 night stay. The man at the front desk implied multiple times to me that it was my fault and that I shouldn't have put the key near my phone. That's not how the keys work, they're not magnetized. And both of our keys stopped working on the same days. Just FYI.
- 4/5
No facilities (working area, common area to sit etc.) in the hotel but it's an okay stay.
- 5/5
Clean and comfortable place. I do recommend
- 5/5
Enjoyed my stay
- 5/5
Nice hotel close to penn station modern room
- 5/5
The staff were very nice and friendly. Very helpful. Had a very nice stay. Will definitely stay here on my next trip. Hidden gem
- 5/5
The room was immaculate and comfortable, as was the bathroom. The staff was friendly also. The location is amazing, everything we wanted to do was within walking distance. My only recommendation would be Hot tea or coffee be available in the mornings. The rooms would be even better with a microwave also.
- 4/5
The staff are wonderful, so courteous and friendly. The hotel was normal and clean.
- 4/5
family run and good service
- 4/5
Very nice and convenient
- 3/5
The hotel has good ratings because it is clean and comfortable. If you’re looking for character, the room was all gray and drab with no designs or paintings. The hotel will validate your parking so you get the rate of $40 a day, it’s a 4-5 min walk. There was no cell service, the WiFi worked though. The restaurant was small and simple, but once again clean and very kind workers. It’s not a bad hotel by any means, just simple.
- 5/5
The staff was friendly and welcoming. The room was clean and the beds and linens were cozy. You can't beat the location if you are headed to MSG.
- 5/5
Great hidden Gem, big rooms, very modern and clean.
- 5/5
Very clean, friendly helpful staff. Comfortable beds, spacious room and bathroom. We stay in NYC a lot and we are putting this property on our list as a top place to stay again.
- 5/5
Easy to get to subways and time square from this hotel
- 5/5
Hotel staff were very friendly , in particular Rachel , who showed extended kindness and warmth . We will most definitely return in the future .
- 4/5
Did like its location and accessibility. Staff were friendly and prompt to help.
- 1/5
Extremely expensive for little to no amenities. No coffee. Tea pot, with no tea. No real lobby. Room size OK. Fan in A/C kept making loud noises that keep you awake. Turned it off only to find out it was drowning out loud gathering in seating area on second floor. This is at 2:30 a.m.
- 5/5
It was small hotel , clean but only one restaurant , no breakfast available but the area is full of Resturant and close to everything
- 5/5
I liked the dinosaur in the lobby
- 5/5
Excellent professional experience
- 5/5
Excellent hotel, conveniently situated in Midtown new York. Great place to stay for all the attractions of the city.
- 5/5
Rachel and all the other front desk staff are very helpful. The hotel is very clean and housekeeping is great. they clean the room everyday. We will stay again when we go back to NY.
- 2/5
My room smelled like mold…something wasn’t draining well in the bathroom. The fridge had stuff in it from the previous guest too. I guess you get what you pay for
- 5/5
Fantastic location, super quite and clean.
Frequently asked questions about Henn na Hotel New York
Does Henn na Hotel New York have free Wi-Fi?
Does Henn na Hotel New York offer parking?
Does Henn na Hotel New York have meeting spaces, conference centers, or conference rooms?
Does Henn na Hotel New York have a fitness center?
Where is Henn na Hotel New York located, and how walkable is the area?
What's nearby
- Empire State Building 0.4 mi
- Times Square 0.5 mi
- Javits Center 0.7 mi
- Grand Central Terminal 0.7 mi
- Washington Square Park 1.5 mi
- Hudson River Park 2.0 mi
- One World Trade Center 3.0 mi