Fairfield Inn & Suites New York Manhattan / Central Park

Breakfast large buffet and choices were a pleasant surprise. Servers were very lively ladies, friendly and efficient. The building is in very poor condition.....especially for $500 per night. I asked about reducing the paid in advance charge and was told NO, too late. Should have called before arriving. No unloading zone, no way to leave car and check in.

Superb

Superb

Very good breakfast

Very good breakfast

Small room and cheap breakfast

Room was clean. Breakfast was good. Location was close to subway station

Passable

Fantastic location - short walk to anything!

Fantastic location - short walk to anything!

Room was clean. Breakfast was good. Location was close to subway station

Very good

The room was too small and the AC did not work and with temperatures approaching and exceeding 90 degrees each day it was to say the least unbearable. Only on Thursday morning when the outdoor temperature dropped was the room temperature acceptable. B/T/W my work requires that I travel throughout the country and I m sad to say this was one of the worst experiences I have had in all my travels. Sorry to have to say this but it is in your best interests to hear the truth. The only positive was those employees I encountered were very nice and friendly people

The room was too small and the AC did not work and with temperatures approaching and exceeding 90 degrees each day it was to say the least unbearable. Only on Thursday morning when the outdoor temperature dropped was the room temperature acceptable. B/T/W my work requires that I travel throughout the country and I m sad to say this was one of the worst experiences I have had in all my travels. Sorry to have to say this but it is in your best interests to hear the truth. The only positive was those employees I encountered were very nice and friendly people

Exceptional

Good location, free hot breakfast of middling but acceptable quality (usually eggs, potatoes, and bacon/sausage, fresh fruit, pastries, toast, oatmeal, cold cereal, coffee, tea, juice) decent location half way between Central Park and Hudson River Greenway, nice downstairs bar area for hanging out/eating takeout meals Tight quarters both in the room and downstairs. It seemed I was always stepping around things just to cross a room. The hotel is about three loooong blocks away from the nearest subway station

Tight quarters both in the room and downstairs. It seemed I was always stepping around things just to cross a room. The hotel is about three loooong blocks away from the nearest subway station

Clean

Very good

Clean and comfortable room and lobby. Unfortunately only two elevators for all guests and staff. Very difficult to get a ride down in the morning hours.

Unbelievable breakfast, it was wonderful.

Unbelievable breakfast, it was wonderful.

A little bit more water pressure in the shower will be better.

Overall good stay. Location is not ideal unless you have something on the extreme west side.

Small bar and seating area. Good breakfast options.

convenient location room was very clean and staff was pleasant

We came overnight for an anniversary dinner. The hotel made the experience extra special! The staff was very nice and helpful. The room was comfortable and in a great location. We walked to the Met. Saw our show and had an excellent dinner. I would stay again.

Liked the upkeep and service. Liked the far west, out of the way location: though a walk to transit, quieter and less of a zoo. Too few elevators cause lots of delays, but that’s a common problem in NY hotels.

Very accommodating, efficient & discreet.

Had a great stay here! Excellent location and friendly staff. Recommended!

Best hotel breakfast I've had. Great location for the metropolitan Opera House. Complimentary cookies in room. Would definitely stay here again!

Very pleasant and clean room. Great breakfast. Amazing staff - kind and welcoming.

Good and warm

Overall disgusted with the customer service and will never stay at another Marriot hotel.

Friendly staff clean room

Their breakfast buffet is great, offers a variety of different things to choose from. I will definitely be staying there again.

I thoroughly enjoyed my stay here. I stayed for two nights as a solo traveller, and while the room was small it was clean, warm, and quite nice. The bed was comfortable, too. I also had control over my own thermostat which was unexpected but I was very grateful for. As for the bathroom, there was reliable access to hot water, plenty of clean towels, and a hairdryer that worked well. My only note was that the shower door did not close all the way, but that didn’t really cause me any issues. The staff were all incredibly friendly, and the continental breakfast was a nice thing to have too. It was quite inexpensive considering the area (only a few blocks from the Lincoln Centre and Central Park), and was exactly what I needed! There was also 24 hour service at the desk, and a locked door only openable by guests with a key card to access the elevators/rooms, which helped me feel very safe staying here. I would most definitely stay again, and highly recommend for anyone looking for an affordable hotel stay while in Manhattan.

Love this hotel. We've been here once before and this time for our honeymoon. Had top floor with nice city view. Always clean rooms and friendly staff. Not far away from subways and local food spots.

Good location, nice hotel

when I arrived, Brian was outstanding at the reception desk

Handled blizzard crowd smoothly and cheerfully. Elevators are worst in the world. I always ask for a low floor so walking down is easy. Always an amazing breakfast.

Winter needs heavy blankets in the room, also did not like the room next to the elevator. I made my reservation so early yet that is what I got!

Nice

Overall an average hotel experience. However when I went to check in at the designated 3PM check in time, I had to wait over an hour to get a room.

The staff was very accommodating

Staff is amazing! Was there for six nights and they made sure everything went well for us. Snow storm made things interesting as my daughter had appointments at HSS but things went very smoothly. Have stayed here many times and will stay again.

Staff was

Clean room . Quiet. Good location

The room was clean, the bed was comfortable, it was very quiet which was a huge plus, the staff was very helpful and friendly, and the breakfast was very tasty with lots of variety.

The room was very clean, especially the bedding. It was quiet and comfortable at night. Breakfast was very rich and delicious. Overall a great stay.

Great breakfast

The rooms were modern and clean. The breakfast was EXCELLENT!

Th staff was so friendly. The hotel manager was working alongside the kitchen staff to make our breakfast experience excellent. I was impressed with everyone I interacted with.

Clean room. Hotel in good condition. Breakfast was very good. Gym was good. Everything was clean

The rooms were very clean and newly renovated. The staff was very friendly and helpful and the hotel was well situated to major attractions.

Unable to stay due to weather. H

Room was perfect! Had everything you could need for a basic stay. Housekeeping was slightly pushy, otherwise the rest of the staff was very kind, friendly, and helpful. Would 100% stay again.

Very clean, and very compact little hotel in a great location!

Clean. Quiet room. Great breakfast.

Clean room

Great location…clean…excellent staff.

In

Clean room, courteous & helpful staff! Great location

The hotel is conveniently located near the Central Park and shops as well as restaurants. Very easy to find. Not to mention, the staff was great and friendly.

Great location. Great service. Rooms were decent. Would stay again for sure.

The bed was not King sized and my room never got cleaned while I was there (3 nights). There was only one working elevator and the staff were rude to guests wanting to use the one elevator. Breakfast was good.

Everything was great weather, staff, clean room, well staff, except the room very smalll and tight…

Good value for manhattan👍. Solid breakfast and comfy beds

The breakfast crew did an excellent job of keeping hungry people with ample food choices.

Excellent

There were good options for breakfast, and it was clean and well organized. I would stay again.

Great staff, seriously for the value, best hotel I’ve stayed in in NY city ever! Everyone was very welcoming and helpful and just made our trip!

The staff were friendly and helpful, the rooms were clean and very quiet, there was a good variety of food for breakfast, and the location was great for exploring New York. Highly recommend!

It was fresh with a good selection

Great accommodations for our stay.

The room was ready 30 min earlier, it was clean and we couldn’t hear basically any noise from the street. The only downside was the noise from the heater, but would still come back!

No heat

Yes and I liked at had the option for food to go

The overall stay was great

Great stay! The water was not hot, but everything else was great!

The room was small but very confortable. The breakfast was the best hotel buffet I have ever been to.

Rooms and beds were extremely small. Conway does it fit a family of 4, unless your children are very young.

This is the worst experience I’ve had in NYC. A tiny room like a basement and very stuffy. I paid over $200 for a terrible night here. There was no great view like in their advertising photos

A solid hotel. Clean, decent room. Good breakfast that includes hot food. It would be nice if they had hand lotion in the room.

Johnnie- the person that checked us in and out was professional and delightful. He made sure that our room met our needs and directed us to an excellent restaurant in the area for lunch. We definitely recommend this hotel.

This hotel was a great choice. There were no hidden fees, which we really appreciated. Breakfast was excellent, the room was clean and comfortable, and the overall experience was very pleasant. We will definitely be staying here again.

The staff couldn’t have been nicer or more thoughtful. The breakfast good. Very good coffee. Good location. Our room was freezing the first night but they brought extra blankets. We were on the 2nd floor so we could walk up and down the stairs and didn’t have to wai for the very slow elevator. It was my sister l’s birthday and they brought her a little cake with a sweet card.

.

Great location, rooms reasonable size, bathroom good size, bar in hotel great and loved that breakfast was included and just downstairs!

Spotless, comfor

Room, elevator and lobby could use a refresh! All was clean and fine. Staff were all very nice.

The room was clean and comfortable. Most of the staff were friendly and helpful.

A clean and pleasant property with helpful, friendly staff—the hotel’s most valuable asset, in my opinion. However, getting to and from the room was somewhat inconvenient due to how the elevator access system works. It seems the hotel may have experienced security issues in the past and implemented a system that, while understandable, feels a bit complicated for guests.

Service was amazing!

Hotel was very full but only had 1 working elevator, and guests needed to call down to send the elevator up - waited 20 mins on the 18th floor one morning.

Clean quiet room. Friendly helpful staff.

Every thing was good. but unfortunately we have a problem at home and had to cancel our last day

A nice clean room. Front desk staff was awesome!

While the room was clean very small for amt I paid. Worst experience was inconvenience of non working elevators.

First, the elevator was broken. They had staff run it, you had to request a pick up 7:30a-8:30p, prime time. But they weren't trained well and didn't use critical thinking, so they were running pick ups so inefficiently, that we waited forever. The pillows were super lumpy, and the room was so small (NYC, I get it), but it was set up poorly and I smacked my head on an ill-placed cabinet next to my bed. Things they couldn't do much about are t in the area. It's not very efficient and not very neighborhood-like.

Arrived late enough in the day room should of been waiting instead we had to wait for our room

Loved everything about this hotel !! The staff was accommodating and very nice! My son and I stayed there because it is a half a block from Mount Sinai West where my son is getting treated. I will definitely stay there again !! One small issue was only having one elevator operating but that wasn’t a huge drawback for me!!

Clean rooms. Loved that they aren’t carpeted. Friendly staff.

The staff was extremely helpful and pleasant. Very convenient to Lincoln Center where we were attending an event.

Room was clean, staff was great. The elevator was broken and we weren’t notified before we arrived. It was a little annoying having to call for the elevator every time we needed to go up or down. Otherwise it was a great experience.

Nice

Perfect location, within walking distance of most sights. Great staff who were so pleasant, friendly and helpful.

The hotel is located in a quiet street next to some warehouses so the area is kind of dark. The room is clean but small. The breakfast is basic but pretty good. The major complaint that I have is their elevator problem. There are two elevators but only one works. Also, between 7:30 am-8:30 pm guests need to call the front desk to ask for the elevator to stop at their floor. The day I was checking out I had to wait for almost five minutes for the elevator to stop at my floor because there was a great demand for the elevator use.

Nnnnn

The room was decent. I had a pretty good view as well for the one night I stayed, but what was the issue was elevator had to be used manually. I find that ridiculous considering the amount of money I was supposed to pay for my 4 night stay.

Broken elevator, 20 min waits plus to get up and down

To go downstairs, you have to call for the elevator nearly took me 45 minutes just to get down

Everything was convenient and well done. Wished the elevators were both working :(.

The AC is so loud even on with the fan on low speed or auto. The room is unbelievable small. Only two feet space between the bed and the bathroom door. Closet is only 18 in wide! Very disappointing stay

One of the elevators were going through maintenance and the other was being opperated by the security guard. We had to call the front desk every time we needed the elevator. The parking was a mess. Says it is provided by the hotel, it is not. They have an arrangement with a garage a block away for $48 a night. Problem was i called and asked where i should park and the front desk told me its the garage located on 58th st between 10th and 9th ave. They did not tell me the name or the actual address of the garage and of course we pulled into another garage where they said that yes the worked with that hotel, they did not. Charged us $100 to park there for 24 hours. If you stay here make sure to get the actual garage address so you dont make the mistake we did.

Great location and friendly staff.

I booked two rooms at an outrageous price to take my elderly mother to see her great grandson. Primarily because it’s in close proximity to his apartment. The elevator was still broken down (it was when we stayed there two months ago) and the rooms are so small you have no room to unpack and have to put suitcases on the dresser/desk which makes it difficult to get to the bathroom. At 800.00 per night, expected better.

No elevator. Staff was rude

It was good for what we needed prior to cruise.

Front desk personnel were inconvenienced by questions. Rooms extremely small. Inoperable elevators. Overpriced for the amenities, or lack thereof.

Will return

The elevator is out of service and manually operated during daytime hours.

Starting with their unfriendly loading area, this place was one disappointment

Elevator under service the whole stay made for long waits an inconvenient especially being on the 18th floor. Staff worked hard to do their best with the situation.

One dead elevator and one that only worked with an operator making people wait and my65 year old husband had to walk 12 flights! They also did not regent the second night when I said I had to leave.

Elevator was broken. Extremely inconvenient

It was a good stay. The elevator was being worked on but it did not affect the pleasant stay

Great hotel for a New York Stay. Good location. Reasonable value. Staff polite and helpful.

Gym and breakfast were both terrific. breakfast staff, including manager - very nice.

The

We stayed one night. The check in process went smoothly. Unfortunately, when we went into our room, there was a strong odor that caused my husband to have a reaction, that had him coughing and not being able to breath. I called the front desk and they were able to change our room which was better. I'm not sure what the odor was, but it was very unpleasant and almost ruined our trip.

Room size was very small for 2 people. Elevator was out and had been for over a month. On the 15 th floor had to either walk down or wait for only other operating elevator for long periods of time only to have it already full with people from other floors

Staff was friendly

We have been staying at this property because of it's proximity to a job site on and off for almost a month. For the entire month the location has been having issues with it's elevator(s). On Thursday August 28th, 2025, both elevators were totally down - room on the 16th floor & had to do the steps. It's not a new issue. We have been forgiving for the past few weeks - but they need to get the problems with the elevators corrected.

Room area too small

Location is safe but not very close to subway or attractions Old building and elevator was not working

Excellent service and help at the front desk. They were able to help with an early check in and getting us to the airport

The lady that was cleaning the rooms on the 7th floor was very helpful even though we couldn’t understand each other. The 2 guys that worked the bar were fantastic. The hotel was clean and safe.

Nothing to complain about the room, breakfast was also great. But the elevator situation was chaotic during my staying, one of the elevators was broke, and it took us more than 30min to get down- I was staying at the 13th floor. It was a very unpleasant experience for me and my boyfriend, we had to walk down and up stairs for 13 floors in order to make our trip worth.

Quiet/Great location/room clean/breakfast good/outdoor seating area nice/staff not super friendly/front lobby crawling with ants

Positive: helpful, friendly staff. Large lobby area. Easy registration. Very clean. Quiet. Felt safe with security at locked entry to elevators.Typical small NYC rooms.

Great bkfst

Great service, nice room , amazing bed

Was the perfect location for our stay which was to tour John Jay University which was right across the street

elevator are too slow . most time only one of them working

This is a great stay for a good price in Manhattan. It’s a little walk away from any subway, but it’s a nice area so perfectly safe. The hotel needs more elevators - one broke when we were there, leaving only one. It took 15 minutes to get down to breakfast so will be difficult for those with accessibility needs.

I will not stay on this hotel again because of the noisy a/c.

Was close to

Staff was incredible Coffee was delicious Room was spotless clean Energy was great I am visiting my daughter in law in hospital and this place made me feel so happy and comfortable Thank you so much

Breakfast was great. A lighting problem in the bathroom was promptly repaired. Overall the lighting was inadequate for people over 60! Room was clean and quiet. Location was good.

Good value and location. Rooms are clean and breakfast is good. Downside is lack of counter space in bathroom and very slow elevators.

Seamless check-in. Friendly staff

Nice area, within 15 minute walk of central park. Bedroom was comfortable. Elevators were slow and small. Breakfast was good. Would definitely recommend this hotel.

Only one ice machine, locatedin th er lobby bar.

The rooms are very small.

Room was clean, elevators slow, breakfast buffet was nice

Away from the hustle and bustle of Manhattan but sufficiently close to places of interest for me.

Convenient location

Lovely clean room, it was overlooking the main road so not able to open the curtains to enjoy the light, but the room did what we needed. Breakfast was very good and had a wide range of options and was fully stocked. It was a very busy breakfast area but as expected. The hotel was located close to the park and a good spot for people who like to walk as it was a few blocks away from a subway. I would recommend.

I paid $500+ per night. the room was very small. it had just one small drawer under one of the night tables. there was no place to put anything. Awful. Never again. nm

Nice

Great location. Very clean and new feeling. Rooms (by New York standards) not too small! Great views. Just a few minutes to walk to Columbus Circle and Central Park. Generous and well cared for breakfasts. Our ONLY complaint (as we had read about this beforehand) is that there are only two elevators, and they run VERY slowly; so you can easily wait awhile for it to come to your floor, and sometimes a very slow journey up and down as it ponderously wonders about how slowly it can open and close its doors. There is a sign saying that it is slow for safety reasons, but it truly is unusually slow. Apart from this however, no complaints at all and would gladly stay here again.

Hotel is in a great location, rooms are small, but clean and do the trick.

It was a nice a

Excellent staff.

Nothing big

Very good hotel in every aspect. The only problem was the elevator is always busy and had problems during my stay.

Clean , neat

Friendly staff

Location is great, 12 min from Lincoln Ctr, 10min from Columbus Circle. However elevators are unacceptable, very slow and do not stop on some floors, i used a staircase. Bathroom design poor, no space for cosmetics, no space to put towels on, even though some empty corners were available to install shelves. No isolated business ctr. Overall mediocre experience.

We had the nicest check-in process we have ever had at a hotel--the woman at the front desk was lovely and helpful! The room was a little bit on the small side, but that is to be expected for NYC. The bed was comfortable and everything was clean.

Property was a little older but the staff and quietness made up for it.

Perfect location for a 1 night stay before a cruise. But wouldn’t recommend the area otherwise. Hotel is simple & clean no frills

The staff at reception are great, the staff at breakfast were great, very attentive and efficient. However the housekeeping team who kept our room clean were outstanding!! 👏 The room truly was spotless every day when we came back from a busy day in the city. The only downside is the lack of a nearby metro station, however that is not the hotels fault!!

This was a great location within walking distance to so much! The bar staff was amazing!

Staff was very accommodating and friendly. Convenient location for site seeing and stores near by for necessities. Many places to eat near by as well.

Nice hotel in a nice area, near central park. Hotel is about a 12 min walk from the nearest train station. Also, only 2 elevators. Be in mind if you book a higher up floor.

The staff was super friendly and the rooms were nice. No loud noises and safe area.

Prices were fair for it being central to a lot of activities

Very good.

On weekend there is free street parking in front of hotel. Very convenient to Lincoln Center, upper west side, Columbus circle and Times Square. Hotel has a boutique feel and very good breakfast included. I will stay here again.

very pleasant. Convenient.

We really enjoyed our stay. Was a nice room and great location. Was easy to walk to the subway and other attractions.

Amazing staff that are all incredibly friendly! I had an amazing time here!

Small but perfect city view king room.

Cleaning cars were on the hallway all through out the stay, not one car, like 7 at a time The carpet was dirty

Friendly Staff, clean, walkable location. Great hotel!

Près de central parc et time square

Polina at the reception is an exceptional staff member

Overall, excellent in every way. Only thing I didn’t like was the lack of a dresser in the rooms. Why??? It’s so difficult to keep things organized.

The location and the price so good. The service very very good. The worker at the bar Francis amazing guide.

No hot water

Very clean room. Best breakfast buffet

Excelent

Great hotel ..clean , comfortable bed and very nice bathroom , great breakfast daily and great location …I’d definitely stay again when back I. NYC..

The only minus is a waiting time for a lift.

Maintained.

The staff was so friendly and helpful. I love that they let us check in in the morning instead of waiting until later in the afternoon. They also allow for us to keep our bags in the hotel after we checked out so that we wouldn’t have to lug them around the city until it was time for us to go home

Amazing staff, very clean.

Perfect and so clean! Will definitely be back!

Great location - just ok

I liked staff helpfulness. Breakfast was good.

From the in room safe to the mini fridge to the included massive breakfast buffet this is a well thought out place of lodging.

Amazing stay. Only issue was that the elevator is super slow. Other than that, I would definitely stay again.

Very accommodating and friendly. No problems at all. Can walk to Central Park, Museum of Modern Art, restaurants ,cafes. Pretty perfect.

Hotel was average. Yhe free breakfast was good, lots of choices. The evators were very slow, lobby was not comfortable to hang out in, it was freezing cold. Location is not very close to attractions as adverisec on their site.

I stated this property because of the price and because it was close enough to the cruise port for an easy embarkation. Next time I go to New York for a cruise, I will stay there again!

only downside was noisy heater.

Good place, if you don't mind the 7-10 min walk to trains.

I loved my stay! One of my new favorite hotels in NYC. The location was great and the room was exceptionally clean. Service was excellent and I felt taken care of for my whole stay. Would definitely come back!

There were two elevators that were extremely so. One broke, then the other, then they fixed one. The wait was unacceptable.

Very clean!!!!! Rooms were spotless and beds very comfortable

Very convenient location, clean, nice facilities and good service.

We had a great experience. Costumer Service was top notch and the ease of access to the train was a plus