EVEN Hotel Brooklyn by IHG

The “cafe” and “bar” are pitiful. The room was not cleaned every day. On day three, I called the front desk because I had no clean towels and the trash was overflowing and they told me “our policy is to clean rooms every day, however, to insure a visit from housekeeping, guests must call each day and specifically request one.” That is absurd. Half of the electronics charging ports did not work. The TV remote stopped working in the evening, replacement remote/batteries were not available until the “engineer” reported to work the following morning. The A/C air handler is in the room, and is extremely loud. The towels might scratch your skin off. The vinyl flooring planks were warped and would scrape your bare feet. The bed alcove is so small the bed is only accessible from one side. Pros The lobby area was consistently clean. The lobby desk staff was pleasant. The bed was comfortable. The A/C worked. Someone was available to answer the guest services phone 24/7. They weren’t terribly helpful, but at least someone answered the phone. There are lovely coffee shops within walking distance, as well as nice shops and restaurants in the adjacent neighborhood areas. The train entrance is convenient.

good

Great location for transit and visiting, clean and good service

We enjoyed our stay and will definitely book again in the future

Location was excellent, staff was lovely No breakfast included, and overall too expensive

Walking distance to the Barclays. Lobby was nice and inviting. The rooms were clean.

Staff was friendly. Room was okay. Wouldn’t stay there again.

Awesome place to stay in at Brooklyn

Hi. I wanted to let you know about an experience I had while staying with you this weekend. It happened between 8.30am and 9am on Sunday May 31st, in the breakfast area. The woman who was on duty (I didn't see a name badge but she was about 5'4'', dark skin, wearing a dark suit and aged between 40 and 50) was so incredibly rude (to me and several other guests), she came across as extremely angry and I was pretty shocked at her behaviour. I think she either needs serious therapy and mental health assistance or she is a person not suited for a customer facing role. Either way I wanted to report her so she can be helped or removed from that role.

Great location and loved the yoga mats in the rooms!

Close to Barclay Center, trains and other lively activities and places.

I travel A LOT and spend plenty of time in hotels and this was one of the most enjoyable hotel stays I've had in quite some time. The room was amazing. I have zero complaints and if I could pack up this hotel and take it with me wherever I'm going, I would. I typically stay closer to Manhattan when in NY, but I will now seek this hotel as my first option.

Good

Good clean room with proper temp controls. The place was easily found and had some nice things to use.

Decent enough Hotel with comfortable bed and bathroom facilities as expected. Disappointing menu for evening dinner, not a great choice if you don’t like fried food! The other issue is all the extra charges that are levied on your charge card which weren’t previously mentioned when booking the room with breakfast included. This needs to be better explained to Customers. Location ok, near a few subway stations so access to central Manhattan was fine.

Great hotel in downtown Brooklyn! Walkable distance to DUMBO, Barclays, subway station and plenty of dining options. My room was clean and the fitness centre in the basement was way more spacious than what I’m used to from a hotel.

This is not a 4 star hotel as rated online. The bed was completely saggy on both sides, the pillows were quite firm and chosen for people with broad shoulders, very puffy. I asked for a different pillow and was told that there is only one type of pillow in the hotel. The push window opened, but there was no way to close it again. The fan in the bathroom sounded like a plane was landing in there... I asked for a quiet room, and they delivered on that. The people at the front desk were courteous and respectful. The towels were clean. Not certain the the carpet had been vacuumed between guests. I didn't eat breakfast, so can't comment.

This is not a fancy hotel but it was perfect for a great week in New York. Kevin at the front desk was fantastic and helpful. Workout gear in the room was a nice touch and easy breakfast options are available in the lobby. The location is great for city connections. We will definitely be back!

Expand food menu for breakfast and lunch, ie omelette, hot sandwiches, salads etc

Great stay overall. Just the water machine was inconsistently functional on our floor

I really enjoyed my stay here. Great location near lots of trains, quiet comfortable room, nice lobby area to hang out in and grab a coffee or snack and some free ginger lime water. The gym has lots of exercise options and the staff was very kind. I would stay here again. Only faults I could find were that the windowsill seemed never to have been cleaned, coated with dust, and I called repeatedly about an item I had left in the room, twice reassured I would receive a call back, but no call.

Exceptional

This place was really bare bones and equivalent to a holiday inn or la Quinta. Dated lobby. Staff was minimal. Charged $2/bag to hold at the front desk if that tells you what type of place this is.

To public transportation and lots of fun restaurants. Would stay again!

Great location for my trip.

I was very pleased with my stay at the Even Hotel in Brooklyn. The room was a neat and clean. Everything I needed was there: iron, hairdryer, refrigerator and an easy to use TV remote. The view was nice and the hotel was quiet. The 24/7 market area offered everything I could want for snacks or drinks. The staff were very friendly and helpful. I would recommend this hotel very highly and when travelling I would book an Even Hotel again.

The Beds were very comfortable, the 3 selection of waters in the lobby that were available daily for the customers in a dispensary. There was a staff member that stood out she was pleasant and very accommodating (Monique). I would stay there again, and even recommend.

For the costly nightly rate of a hotel in this area, at a minimum it should include a daily refresh of towels. And if that is not going to be the policy, then it should be clearly laid out at booking and verbally stated at check-in.

Good

A person not the front staff attendant, but another employee I felt was rude for not acknowledging me talking to the clerk and just barged in not saying excuse me.

Nice hotel but nickel and dime guests to death. Rooms are clean but small.

Location and comfort.

Great for events at The Barclays Centre

That’s a very basic hotel. The location is good for the Barclay center, so that’s why we chose it. The best thing was the infused water carafes in the lobby.

Best value in the area!

The staff was amazing, especially Monique and Charisma(food/drink manager). The room was great, everyone was so friendly, and I will be staying at this hotel every time I come to Brooklyn!!

Friendly and courteous staff very willing

Great stay for one night. Staff was friendly and accommodating. TVs and outlets are a bit dated at this point, but the bed was comfy as heck and the room was clean. Would definitely stay again.

Wonderful!

Thank you! It was great!

Will stay here again

My friends and I stayed here for a quick weekend trip to NYC and were only in our rooms to sleep and change daily. I’ve def stayed in nicer hotels but this hotel was located close to the Brooklyn bridge which is why we essentially picked it and it was clean and overall a comfortable accommodation.

Construction

Easy to find, friendly staff. Roomy and comfy Construction

Clean and comfy room. Convenient location due to excellent subway access

Incredible place! No issues at all! I highly recommend staying here!

Breakfast was good... and parking was easy

Very good

Clean room. Pleasant staff

Everything was excellent, from the convenient location to the outstanding staff. Everyone was warm, welcoming, and genuinely happy to help, making my stay especially enjoyable.

Pleasant

Great staff very friendly! Clean rooms very comfortable.

Parking was perfect.

Clean the carpets leading to the guest rooms a little more regularly. A few spills on the carpet.

My room had bed bugs. I was switched to a different one and was told I’d be refunded for part or all of my stay and never heard back. The wifi was also really spotty from my room and wasn’t reliable at all. Seriously makes you question the amenity fee. Cannot recommend at all.

Good location and wonderful staff. The rooms are small but clean and has everything you need.

The rooms are clean and comfortable. Parking nearby. Excellent staff who are friendly and professional. I had an issue and Monique at reception solved it without hesitation. She turned a negative into a positive reinforcing my decision to call the Even Hotel our home when in Brooklyn NY.

The front desk staff was super friendly and helpful and it was a great location with multiple metro stops close and a short walk to Barclays Center. Will definitely stay here again!

Room is clean and staff are welcoming and nice.

Perfect location to everything. Alway enjoy our stay.

Great location in Brooklyn - easy access to Manhattan

Nice room, comfortable bed.

Great spacious room

Superb

The room was small but great! It was hard finding a nice hotel for an affordable ish price that is in a good spot in Brooklyn. But this hotel was perfect for us! The free water on the first floor was the best. Super convenient location and very friendly staff. You do need to pay for breakfast.

The

Great location, great staff and clean room.

Great location, clean and a great price. We would stay here again.

Overall great experience. Only issue I had was the wifi. Very poor

Clean, convenient location. Went to a concert at brooklyn paramount and it was only a 5 min walk away Nothing!

The location was perfect & the staff was excellent. Kind & helpful. Parts of the hotel were very nice, but many aspects need maintenance (broken door handles etc...).

The location was perfect & the staff was excellent. Kind & helpful. Parts of the hotel were very nice, but many aspects need maintenance (broken door handles etc...).

Clean, convenient location. Went to a concert at brooklyn paramount and it was only a 5 min walk away Nothing!

Staff was helpful and nice. Room was quant and had everything we needed.

Not updated at all

The service was outstanding. Great location. Hot water and comfy beds.

Great location nice staff and clean rooms. Would stay again.

Location was good for what I needed (Brooklyn) Was kind of "meh"...room was clean but kind of worn out. Same for hotel.

Location was good for what I needed (Brooklyn) Was kind of "meh"...room was clean but kind of worn out. Same for hotel.

Perfect location in the heart of Downtown Brooklyn. Definitely will be our go to when attending events at the Barclays. Only issue I had was parking. Parking was close to the hotel but the fee is expensive! Perhaps the Hotel can partner with the parking facility and offer guess a discounted rate. Other than that, no issue.

Close to everything ; staff very welcoming ; clean and compact room Heat system in room little loud

Close to everything ; staff very welcoming ; clean and compact room Heat system in room little loud

It was great

Solid hotel it is clean and double room was a good size for the city. Pet friendly for an extra fee.

Very clean room & nice staff. Cute bar & atmosphere- great infused water & gym available. Close to the subway

Wonderful property and staff.

This is a nice place to stay when visiting NYC for a few days. The room was quiet and comfortable and the property is only a block or two from various subway stops. If you drive, the hotel has an agreement with a parking garage just across the street.

Location was great. Food at the hotel was good. The parking situation could have been explained better on the website.

Location was great. Food at the hotel was good. The parking situation could have been explained better on the website.

Exceptional

Great location, hip vibe, clean, efficient. Breakfast not good but plenty of places around to eat.

Clean space, convenient area

A beautiful room, nice and clean enough space

Rooms are kept spotless... Lobby and bar area very stylish. Staff was super friendly and accommodating. Little touches like 3 flavors of water in the lobby were greatly appreciated. Location of hotel is central to many neighborhoods. Great value! Would definitely stay here again

This was the perfect spot in Brooklyn for our trip. We’d definitely book again!

Everything was excellent except the WiFi was spotty.

The staff were immediately engaging and kind. They got me checking in quickly and made excellent suggestions for Korean BBQ restaurants nearby. Got to the room and it was neat, clean and cozy. The amenities in the room were above and beyond almost any hotel I've been to, and I travel for a living. The exercise equipment, yoga mat station and standing desk were wonderful and convenient. The Bathroom was just right, and the water pressure was great; even on the 11th floor. The view was great at that height. The bed was super comfortable and I was asleep in no time. Got a great night's sleep for a busy work day the next morning. I'd love to stay at this property again if I'm ever in town. Not much to say here, as I really enjoyed my stay. The only thing I can think was that the breakfasts offered were pretty expensive, but looked good from what I saw of the other guests' orders. There was a self-checkout, that did make grab and go possible, but I didn't use the service.

The staff were immediately engaging and kind. They got me checking in quickly and made excellent suggestions for Korean BBQ restaurants nearby. Got to the room and it was neat, clean and cozy. The amenities in the room were above and beyond almost any hotel I've been to, and I travel for a living. The exercise equipment, yoga mat station and standing desk were wonderful and convenient. The Bathroom was just right, and the water pressure was great; even on the 11th floor. The view was great at that height. The bed was super comfortable and I was asleep in no time. Got a great night's sleep for a busy work day the next morning. I'd love to stay at this property again if I'm ever in town. Not much to say here, as I really enjoyed my stay. The only thing I can think was that the breakfasts offered were pretty expensive, but looked good from what I saw of the other guests' orders. There was a self-checkout, that did make grab and go possible, but I didn't use the service.

Was a great stay

Clean room nice staff great breakfast

Room was superb. Staff was kind and friendly. Overall, hotel was clean. I would definitely go back again.

It was okay , pretty dirty

Clean room! Friendly staff! Perfect walking distance to so many things and super convenient parking!

Great hotel, great location- honestly one of the better stays I've had recently. If they added a free continental breakfast, place would be as close to perfect as I've seen.

Great staff great location to Brooklyn

Clean room

Nice hotel, nice amenities, clean

The rooms were very clean but mines had a funny smell. I went out and purchased a plug in freshener which helped. The corridor carpets needed more frequent vacuuming but overall the hotel was good.

Comfortable bed, but dated hotel in an area that doesn’t feel very safe

Superb

Loved the gym and water fountains

The room feels comfortable, of good size, especially the bathroom. Gym is big with plenty equipments, runners, bikes, climbers,etc. Staff are very friendly and helpful.

It was difficult to get dressed and do makeup seeing that it only 1 mirror which was in the bathroom

I've never been to a more disgusting hotel.

Watch out for the $25 Daily Destination Fee.,

Good value and location

Nice clean place, good service

Very convenient location! Everything was in a close proximity!

The food was actually great

For a four star hotel the least they could do is have streaming shows on the TV. Water machine on 12th floor wasn’t working and was dirty. Also they charge a small fee to hold your bags. It wasn’t all bad like the bathrooms was decent just not the experience I expect at a 4 star restaurant. Won’t be returning

Nice room with amazing house keeping services

We were attending a concert nearby and the location was perfect. The staff was great and the room was clean. Loved the extra security for the elevator. Great space, however, throughout the night, you could hear other guests walking to and from the elevator, as well as what seemed like someone trying to get into their room. The entire time, it made me anxious because I could hear all the commotion while trying to sleep. I really didn't get much sleep and I had to work the next day.

We were attending a concert nearby and the location was perfect. The staff was great and the room was clean. Loved the extra security for the elevator. Great space, however, throughout the night, you could hear other guests walking to and from the elevator, as well as what seemed like someone trying to get into their room. The entire time, it made me anxious because I could hear all the commotion while trying to sleep. I really didn't get much sleep and I had to work the next day.

All good except for bedding. Bottom sheets don’t stay on bed. What is it about New York City hotels that they don’t believe in fitted bottom sheets? So when you lie down and the mattress squishes your bottom sheet falls inward and doesn’t stay put.. Or if you’re restless and put your arms under your pillow, it pulls the bottom sheet away also. So you end up sleeping on the mattress pad. Also interesting that there aren’t blankets . I appreciate that they’re not gross unwadhable blankets, but I would think a thick insert in a duvet would make more sense.

Room was very clean, staff was very sweet and got me in earlier than the regular check in time. Felt safe!

Everything was great!

They have water service by the lobby and it's great! Love it

Great experience. Staff with exceptional customer service, specially Kevin who greeted us and went out of his way to help with parking instructions. Breakfast was delicious. Place was very clean.

the front desk agents are great works !!

Friendly guest staff and everything in the room was clean and functional.

Very nice staff and clean room

Fantastic hotel. Very affordable, sparkling clean, great beds and really friendly staff.

Stay was great until they moved me to a terrible room

Was wonderful. The room was very clean and the staff was very nice! Thank you!

WOW! This Hotel is So Awesome! Every single person working there was friendly and helpful. The room was super clean. We got stuck in Brooklyn during the snow storm of Feb. 2026, and everyone at the hotel bent over backwards to make sure my son and I were comfortable. I look froward to being a repeat guest.

Clean room, workout equipment in the room, staff was super friendly, great lobby with couches tvs and a courtyard plus it was very conveniently located to BAM and Barclay

Comfortable room and clean very nice and helpful staff. I have a physical disability and they were so very helpful with things I needed to and from the room.

The room was perfect for two people! The amenities were great as well

The front desk and management were awesome! Always kind and had amazing suggestions for dining options!

The room was very clean , I liked the filtered water. The hotel is pricey , but for the area , probably average

Yes

Good

Clean room. The light skin female that worked overnight on 2/13 to 2/14 was not friendly or helpful. Very uninviting

Everything was very good except for one day when we did not get the room cleaned.

10/10

Very clean and the staff was wonderful and helpful.

Good experience

Everything was above and beyond my expectations. Staff was great. Attentive, as well as friendly.

Room was clean and view was wonderful

Yes

The air fresher/fragrance in the room was too strong. Between the smell and the dry heat it caused me to have a serious sinus reaction for days. I could not stop sneezing, runny nose and eyes and had trouble breathing.

Friendly staff The cleanliness of the room especially the bathroom was pretty bad. There was black mildew on the grout and the body wash was chunky. The mechanism that keeps people from tampering with it was broken. One bottle was empty. I've stayed here a few times and never had these issues before

small room small bed no free breakfast

I love the room it was nice and clean. And I loved the service

Clean, convenient, nice staff.

The hotel was dirty and poorly kept. Chipped walls, furnishes, smudged walls. Don’t bother spending money here it was filthy and felt unsafe.

Great location, clean hotel, spacious rooms, friendly staff. Definitely recommend staying here

Positivity all around the clean spacious room

Bar was supposed to be open until 10 pm but we tried to get a drink at 9:10 and it was closed

Clean, warm rooms to stay cozy during cold winter days at a good price.

Staff at front desk was friendly. Offered snacks upon check-in, that was a really nice touch as we arrived late at night. Room was small, but well arranged, clean and nicely updated. Bed was comfortable. We heard the subway and normal city noises, but tolerable and still slept well. Convenient location to restaurants. Lobby was also nicely updated.

👍

Didnt like the sporadic noice from the AC ,I think that came in 2-3 times during the night for like 2-3 min. For light sleeper like me it's a nuisance.

Excellent space and amenities. I look forward to my next stay.

Staff was friendly, great decor, well kept, great location

Everything Everything

Location and staff were friendly N/a

Location WiFi did not work Room false advertisement due to pictures

Staff were extremely rude no customer service at all. First and last time staying here. Not friendly or hospitable at all people pay too much not to be treated with basic decency and kindness

Definitely smaller and older than expected. The TV is very old (literally still has a TV guide) don’t expect to watch Netflix. It was clean. No issues with heat or AC. Staff was nice.

Room option to watch tv no internet tv available

Clean room, very friendly and welcoming staff

The location is convenience to me, but it is very noisy when the room is facing the street on a lower floor. The staffs are very nice and helpful.

The staff was very helpful and courteous.

Coffee set-up was confusing in the lobby as well as the prices. Unable to book room in person.

Beautiful hotel!

It was clean the exercise equipment in the room Cracks in the wall and bathroom tiles

Perfect location. Clean room. Great staff.

Everything was perfect.

Everything and every staff member I encountered were good

Great location for exploring Brooklyn. Clean room, friendly staff, comfortable

Great, friendly staff and cleanliness during our 6 night stay. Located pretty close to multiple subway and bus stations. Multiple fast food/restaurants nearby. The building closes its doors at 11pm daily for safety with key access for guests.

It was good

Exellent Service & Good Hotel

Gross, bathroom door was broken so no privacy. Bed sheets looked like they were not changed but folded again. And there was hair on our bed sheets. Just looked used and would not stay again

Room was ok! Noisy with train passing. Stains on bedding. Staff was nice but not very informative we had to figure things out on our own. Being from out of state knowing what time breakfast started would of been nice. Rooms are very plain and beds are not comfortable at all!

Wonderful hotel, clean, comfortable, convenient

10/10 stay. Friendly staff, clean room and great value for the price. Me and my partner were pleasantly surprised at check-in. We loved the foam rollers in the room - great added bonus after a long day of walking around the city. Will definitely be staying here again when we are back in the spring!

Room was good for its price, had all the basic amenities. Though ice and water machine didn’t seem to work. And housekeeping didn’t knock before barging in and asking if we needed cleaning… Otherwise perfectly fine on a budget :)

I didn't feel welcome when I checked into the hotel. While other guests were offered complimentary drinks, snacks, and information about the hotel’s amenities, I didn’t receive the same treatment. I believe all guests should be welcomed with the same level of respect and care, not just some.

Everyone was friendly. Great location

The location was perfect as you have access to multiple trains to get into the city. Rooms were great and the bed was amazing. Bathroom is a little outdated but I would stay here again for another trip

Thank you

Front desk staff were very pleasant, friendly and helpful, and explained the different charges that were still to be paid at the property, and other options available to me with regard to meals and late check outs.

The bedding was in terrible condition. Room was not cleaned thoroughly. The sliding door was not adjusted ; it kept sliding one side. There was stuff on the floor when we arrived.

We had a great stay. The hotel was just a short walk to the subway station. Located close to small stores and a mall that had a food hall, called city point.

Hotel was a great place to rest.

water dispensers on each floor were a great bonus. Our request for a lower floor was accommodated for which we were super grateful. Very short walk from the subway station and a direct train to Times Square was awesome.

I love the room it was clean

Room was spotless; amenities great; stagf coutteous

First and foremost, Monique was amazing upon our arrival. Took such good care of us and was very welcoming. Room was very clean and standard size for NYC. Great proximity to the subway into the city and plenty of food options within one block.

Lovely hotel, clean and well kept

The staff was beyond expectations

Very nice 🔥

The front office staff and desk workers were fabulous

Seems the lady receptionist was having a bad night

Front staff was great! But oh boy I gave this place a second chance and I just give up. The shower head was messed up . I was heading ready to shower and when I turned the water on there was water going everywhere! I wasn’t planning on washing my hair and it got messed up . The desk chair was old and had a rip on it

The toilet seat had residues of Urine . I notified the front desk and was moved to another room and as I was going to finally shower what do I find? Pubic hairs I went ahead rinsed the shower and bathe and just left .

Thank you for every thing

In general all was great. I had a great time with my family. I would go again and stay. Breakfast was great. Its 14 minutes away from my family's apt . Love the place Great but everything is going up these days. The only thing is when the heat kicks on its kinda loud. You do have the train noise above you but I didnt mind.

The EVEN hotel was a very servicable 2-star hotel with an exceptionally friendly staff. Small rooms, a little beat up, but everything worked, we could get extra coffee when requested and it did have some touches like the small marketplace with snacks and soft drinks. Breakfast was middle-of-the-road with one overworked woman running all the food, but overall we'd stay again, especially considering the prices compared to Manhattan hotels. It's a great location for exporting Brooklyn while still getting fast trains and cars into Manhattan, particularly downtown and midtown.

The room was clean and staff nice, EXCEPT they only cleaned one out of two days.

Clean, comfortable room. Hotel lobby clean. Staff was wonderful. A full length mirror would be good.

Staff were helpful with transportation. Dirty. Hallway carpet was really dirty. Elevator was dirty. Room desperately needed an upgrade. Floor was uneven, peeling and unfinished paint on walls, scanty bathroom amenities. Coffee machine in the lobby/restaurant was broken the whole 4 days we were there. Totally understand that a broken elevator (one of the 2 was down) can take weeks to repair but how hard is it to replace a coffee machine?

Great staff, excellent location for exploring Brooklyn and NYC day trips, and the room was a good size, clean and quiet. The gym was unexpectedly very nice with great equipment. We did not eat or drink, but there are many great and east food options nearby. Value was excellent.

Serious comfort & a spotless bathroom.

However the location is excellent in Brooklyn, the bed was comfortable, and you'd expect to need earplugs in any city. The in-room "gym" may be of interest to some. We had a discounted rate on the room, which made it cheaper than other 4-stars in the area, which is about right. I'd stay again at a similar rate.

Location is excellent. Close to Nevins St. subway and a short walk to Atlantic Terminal, Brooklyn Bridge, etc. I had breakfast in the lobby and it was excellent and quickly served. Room decor was a bit dated.

Nice staff and comfortable rooms. Great for a short stay

Very nice and friendly staff, good made to order breakfast, rooms were clean and well equipped

Comfiest bed I’ve ever slept in. Rooms are basic but clean and staff are super friendly.

We asked for room cleaning in the AM and was not completed when we got back to the room in the PM. We had to step out when cleaning team finally knocked on the door, came back the room, the sheets/pillow cases were not changed. They just made the bed. Hopefully, this cocern could be improved in the nearly future.

great

I’m pretty sure I left my diamond ring on the desk next to the TV. I tried to reach out staffs, but no one responded.

Great location, friendly staff, comfy beds

Safe area

Clean hotel

Staff were great!

Clean hotel with convenient access to metro stations

We stayed for four nights. Friendly staff, clean and conveniently located. Would stay again.

The hotel is fine but the beds are small. My toes were off the mattress and I not super tall. I also didn’t love that I had to pay over $300 of some NY tax that I wasn’t previously aware of

Quiet. Good location Staff helpful. Beds and linens first rate.

The front desk staff was amazing! I definitely want to visit again!

Free parking and great location.

The parking is not convenient you can not move your vehicle in and out of the lot they do not advise you until after parking was paid.

Staff is always very professional and helpful. Convenient location, can walk to subway and Uber is one minute away. It is better than the other places that are close by

Comfortable room with 2 double beds and a folding desk. Good sized bathroom with excellent bath products. Easy access to several subway lines. Not many good restaurants nearby but easy to get to other neighborhoods. Always felt safe. Caring staff solved issues as soon as we reported them.

Room was clean, easy walking to subway station.

Overall clean room with saw a roach crawling o. My bed

The water disposal wasn’t functional sometimes but that was ok because there were another close. The room didn’t have so much ventilation so you have to keep open the windows if you left.

The room was clean and quiet although quite small and the towels could use an upgrade. The front desk and cleaning staff were friendly and informed. Easy location for transit.

Great hotel and people!

The room was small but clean and the bed was very comfortable.

The front desk was very rude to my son

Came there to have a fight and the staff at the desk was rude to my son.

The vibe was relaxed and welcoming, the room was clean and inviting and the staff was extra helpful. We left our luggage before checking in so we could walk around the vibrant area. The breakfast in the morning was quick but very satisfying. I will definitely go back for another visit!

The staff was very friendly and helpful.

Nice

Great housekeeping Good front desk

Great!

The room was much smaller than expected and my small windows (nothing like the big floor to ceiling windows like in the pictures) were facing a brick wall 20-30ft away with apartment windows facing mine so I kept the curtains closed. The bathroom floor grout, shower grout, and paint around the doors and floorboards were chipping and the building had a weird smell. There were also a lot of stains on the carpets in the hallway which smelled old but with an industrial cleaner scent. The mini fridge was also leaking water on the inside and there was a clear tray inside to catch it so I had to figure out spacing for leftovers. One of my bedside lights also stopped working the second day. The heating was extremely loud but worked really well. I was too tired to complain or move rooms and only stayed two nights but unfortunately I won’t be coming back to this hotel.

Good snack bar in the lobby.

Clean; but basic. Spent $400 per night and would have liked brewed coffee in the lobby for quests in the morning.

Nice place.

Room was very clean, as well as, lobby and other areas. The front desk staff was extremely helpful with any questions and were very patient with helping us connect to the Wi-Fi. It was a great location, near subway stations and dining options.

A fine stay. Clean rooms, comfortable bed. and friendly staff

One of the two was not working. The rest was great.

The room was very clean

Stay was great with the exception of the elevator being out of service.

Excellent

Loved the breakfast and the friendly folks at the front desk. Really good gym.

.

The hotel unfortunately is not as pictured. The rooms are tired dated, shabby and grubby in places. I would not rate this a 4 star hotel. It’s in need of a refurbishment. The staff are friendly and helpful with daily maid service which you’d expect. Bed was comfortable and sheets clean but towels are not luxurious and the ones we got on a daily basis where threadbare in places. This is not IHG 4 star in UK standards.

Clean safe area friendly staff

This was not a great Even hotel to stay in. The rooms and hallways were dirty. The halls looked like they hadn't been cleaned in a while. The lobby was dirty. But the worst part was that the internet kept going down and cutting me off from important Teams meetings...it was awful. I am an IHG member and this is by far the worst Even Hotel I have stayed in.

Location close to everything

It’s conveniently located. Check in and check out were easy. Room was clean. There is a parking garage around the corner and a subway station a 4 minute walk away. So that was all great. What wasn’t great was the noise. The HVAC worked well but it was crazy noisy. It woke me up Everytime it went on or off. The street outside the hotel was also super noisy. One elevator was broken, which caused long waits. Fortunately we were on the third floor so we could just use the stairs.

Welcoming and attentive staff.

We had a rocking toilet that needed to be shimmed. We mentioned it to the front desk, but it was not repaired during our three night stay. The room was very clean (strong disinfectant odour when we first arrived). The beds were very comfortable. Breakfast was great with friendly service. Nice to be able to walk to the subway, cafés and shopping. We had a great stay for three days

Loved the flavored water in lobby but one of only two elevators was out of service, so that was inconvenient. Mostly a good stay, though.

One out of two elevators was in service, long waits, lots of stairs, a discount would have been appropriate for the inconvenience

The hotel is in need of renovation. My toilet ran nonstop, despite letting the hotel staff know on the first day of my visit. Only one of the elevators was operational. In places repainting was done in different colors. The punny environmental print EVERYWHERE is quite dated.

Stay away from this hotel!

The rooms are quite spacious by NYC standards, and the staff are friendly and helpful. The bathroom shower could have been cleaner but the rest of the space was clean.

one of two elevators was out of service the entire weekend, creating ridiculously long waits. We were on the 10th floor and ended up taking the stairs twice.

Clean room, kind staff.

Room was modern, clean, great shower products and water pressure. Comfortable bed with nice linens and pillows. Quiet on upper floor.

Staff great. Building not in good shape, esp elevators.

The check in was poor, I was told I would receive a call to let me know my room was ready, this didn't happen. One of the lifts was out of order for my entire stay and to get to my room after check in it took 18 minutes. No water in the room.

No close by shops

Easy walk too Barclay Center

clean and comfortable room and great shampoo too :)

Check in was frustrating. Arrived right at 3 check in time. Was told room was not ready. No problem, we will wait. They schedule a shift change at check in time so girl working with us just left and no one knew we were waiting. Then a huge wedding party rolled in and got stuck behind them. Second elevator was out of service entire stay resulting in really long wait times to get up and down from room. Not a major issue, but for the price you pay it was a bit frustrating. Bed was really short too. Overall decent.

Overall we had a good experience at the Even Hotel for our first visit to NY. Entire Hotel and our room was very clean. Bathroom was a bit dated but VERY clean(most important). Towels were scratchy but clean and room service came daily and changed our sheets and tidied up the room and left the bathroom spotless, shower doors were spotless every day! King mattress and pillows were marvelously comfortable and the bedside charging station was a big win. Front lobby was lovely as was the guest lounge area. Staff was friendly and efficient. The evening bartender, Charisma, was outstanding! She made our stay extra fun for sure, despite the bar being out of many items our entire 4 night stay. There was a small outdoor space off the lounge that was quite lovely but the lock on the door malfunctioned so we were not able to get out there our final morning. A couple other things to note: only 1 elevator was working for our entire stay, fancy coffee machines weren't working and remote food ordering computers were down often. One more note - upon check in my initial bill did not reflect the "member" discount of near;y $500. When I brought this to their attention the front desk clerk was hesitant to research but the onshift manager stepped in immediately and resolved the issue explaining that sometimes when we book through a discount site like (Hotels.com) those prices don't transfer to the hotel. Across the street one block to right is Black Seed Bagels!! Really Delicious!!

Cleanliness in front lobby (especially behind check-in desk) was not great. Elevators were terrible, and the fan in the bathroom required maintenance. But great location in Brooklyn

Love this hotel for the location close to public transportation, the friendly staff, the amazing cooked-to-order breakfast, and the super comfy beds. I reduced 1 star for facilities because 1 of the 2 elevators was out of order causing a slight inconvenience. Rooms are clean and modern, with yoga mats, exercise bands, and standing desk. This is my go-to for work in Manhattan for all of the above combined with a reasonable price. I will return!

Love the hotel, its convenience to transportation getting around the city. Hate that the area is filled with bums and theres no security.

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My stay was great except for one of the elevators being down for the 2 days of my stay. Room was clean and the bed was very comfortable.

The hotel was located in a great area. The hotel itself was clean and had a great lobby. Staff was extremely friendly and accommodating. And their flavored waters every morning were delicious.

The Hotel only had one elevator in operation. Took us forever to go anywhere as the staff had priority

I recently stayed at the Even Hotel in Brooklyn and had a fantastic experience! The location is convenient, the ambiance is vibrant, and the wellness amenities are a nice touch. My room was clean and comfortable, and the staff were friendly and helpful. The only drawback was that only one lift was working, which caused some wait times. Overall, I highly recommend this hotel and look forward to visiting again!

All good

Great

First time stay. Hair on bathroom floor. Sesame seeds in front of the mini fridge. And the table had crumbs and a dried liquid mess on it. In the shower, when I went to grab the handheld, it broke right off the hose part and needed to call the front desk to fix it. They replaced it within 25 minutes, but this first impression wasn't great. Price point was decent. Not sure I'll try again.

Wey good little hotel for the price, excellent location.

Love this hotel - have stayed on two different trips. Front desk staff is always friendly and helpful, rooms are a good size (esp by NY standards), comfortable and clean. And the price is usually super affordable. Highly recommend.

We did not appreciate having just one elevator in service. This made for a trying time as folks were checking out and the one working elevator was FULL. We used the stairs but that was not a great thing for us. We understand the elevator has been our for days, if not longer.

The staff were always helpful and friendly.

They opened a night club in the basement under the hotel. Loud music until 2 am coming through the floor! Impossible to sleep!

Service is lacking. Toilet running, shower leaking and towels missing from the room. Do better!!

Service by Monique and Kevin at front desk was excellent.

We had two encounters with two rude employees. One with a third shift employee while trying to pay for snacks. And the other incident was with an employee who was very rude when he forgot some of the Lennon we requested for our room.

Close to major subway lines. Clean room, decent price. Was great for our NYC vacation.

Great location for us to visit family. Staff were friendly and attentive. The immediate surrounding area is a bit dirty and rough. The room was a bit small for two people.

This was the first time staying at this hotel. It was a great location. You could walk to food as well as several subway stations. I would stay here again.

Service is top notch. Front desk is super friendly.

Booked last minute, service was quick and frindly, I like that they had a well equipped gym

Always a wonderful stay.

Always a wonderful and convenient stay.

I liked the friendliness of the staff.

Housekeeping cleans every day but did not hang out towels up. Just left them in a pile. They would pretty much do the bare minimum in our room, but we were happy the took the trash out. The gym equipment in the room is unnecessary. Most of the bottles in the bathroom were empty and never filled between guests. Housekeeping is loud in the morning, but they have rooms to clean. I probably would not stay here again

Everyone I met who worked there were so nice! The room was much smaller than what I had imagined!! The shower was very difficult to use! The food was good! Part of the flooring was warped, not that big a deal, but still a little annoying. I wish I had gotten a much bigger room to avoid running into the wall, just getting out of the bed. Bed was very comfortable and , like I said, the people extremely nice!

The EVEN Hotel is in a great location in Downtown Brooklyn–near shops, restaurants, activities and easy public transportation to Brooklyn and Manhattan. The room was decent, but mine needed a refresh as there was leftover hair and a used scrunchie but I had too much luggage and was too tired to switch rooms, so I just removed it. I was disappointed at check-in, as there were 3 male employees laughing and socializing with each other but no one greeted me or offered to help with my bags. The gentleman at checkout made it right with my room and was much more friendly, so I left with a better impression. Pros: location, decent rooms, safe for tourists. Cons: room size, service.

Enjoyable stay. Great service. Some general property updates would be appreciated.

Maintenance of the room on a daily basis was not good. Shower wash was never replenished, ice bucket bag was never replaced, paper cups were never replaced, all towels were not replaced etc. Greeting upon check in was bare minimum.

The front desk staff were all very courteous and helpful, providing good information and answers to our questions. The bed was comfortable and the facilities were very accommodating.

My experience was okay, I was not a fan of the room as there was minimal lighting, the shower head wasn’t adjustable, and the mini fridge wasn’t cold enough. I extremely appreciate the staff holding luggage for the day as long as you pick it up before 12am. I would like to give a shot out to the Bartender, Charisma! She makes great drinks and was very kind and outgoing.

There was space in the front of the room with an exercise area, but it felt like that could have been better used to have the bathroom door on that side. Especially since there was a large and well-equipped gym on the ground floor.

Room was comfortable. Very powerful AC, greatly welcomed in the summer heat. Breakfast was made to order and nice. Bed was hugh and comfortable.

Great no frills hotel. Facility was clean with friendly and accommodating staff, plus daily housekeeping which is a plus. The location was perfect to the subway and shopping/dining options.

Well equipped but small rooms.

Although the room was small, it had everything we needed. The property is well maintained and clean with a lounge by the entrance. Great place to stay in a busy Brooklyn area close to train stops.

Great place...will stay again. Beautiful bathroom.

Sensational!

The staff were really nice and the hotel was very comfortable! I had to go to an event and it was only a 5min walk from it, so it was very convenient too!

It was a nice experience

Clean, well maintained, well serviced. Good value for money spent

This hotel did not honor the Hotels.com price that I agreed to. They overcharged and said the Hotels.com price doesn't reflect their pricing. The staff gave me a business card and said I could email the manager. I sent an email to the manager Rogel Zapata on 8/3 and have heard nothing back. I can't figure out how to contact Hotels.com about this either. I feel like I was ripped off. Shame on EVEN hotel. I'd recommend staying elsewhere if at all possible.

I’m a Brooklyn born native and now I live in NJ so it always feels good to come back home to where I’m originally from. My stay was pleasant only thing I don’t like is the destination fee combined with the deposit.

The hotel was over all clean and nice but room service never replace the tea for the keurig. We ran out of toilet paper and had asked for more but in my experience we should not have had to ask and it should've had enough in the room. Also had to ask for towels multiple time cuz they're kept taking them all and only give us 2 when we needed more. That isn't a super big deal but was a bit annoying. The water they had at the front also kept running out. We the include breakfast is $25 extra per day and we didnt get the slips they use for the breakfasts till after our 2nd day after breakfasts was over. Also the breakfasts isn't great just felt over charged but the staff was super nice and helpful with everything we needed when we asked.

Everything was great, the staff was great as well as knowledgeable of the area…will definitely be staying here again!

The bed was comfortable. The room was nice and cool (coming in from the sweltering heat and humidity). The hotel's location was an excellent walk to Barclays Center for the concert. Overall, 10/10 and will stay here in the future!

Nice staffs, close to brooklyn paramount

Great staff. Area is really nice. Enjoyed my stay. Will be back again.

It was very nice in the lobby, there was fresh and flavored water, they had healthy breakfast options and a bar, the staff checked us in quickly and kindly. The room was clean and decorated well it had a very comfy bed and the soap in the bathroom smelt amazing. The room had nice features and a mini fridge in the closet. It also had a workout station.

While there were redeeming features - the staff was without a doubt professional, prompt, and helpful and the rooms were equipped with handy modern amenities like yoga mats and built-in bedside phone charging ports - they were not enough to offset more obvious flaws like bugs in the bed (I did confirm the tiny flying creatures were not bedbugs), broken water and ice dispensers, a lacking self-service “shop” for coffee in the morning, and a steeply overpriced and subpar breakfast. Equally irritating was locking in what felt like a reasonably rate via Expedia only to be told upon checking in that I’d need to pay an additional non-refundable $87 for amenities I never needed or agreed to (the specifically cited Peloton bikes). This felt blatantly deceitful and manipulative towards budget-minded shoppers on third-party sites they were targeting. Certainly not the worst of all places, but buyers beware, you may be disappointed.

All of the staff were friendly and helpful however housekeeping was less to be desired. The room smelled strange, they didn't change the sheets and gave stained towels, there was dust on all the surfaces and i had many tiny bites on my arms which was concerning. Other than that the bartender was friendly, made great cocktails and the food was good too.

Loved the bed! Very very comfortable with good pillows and it was very clean. I would definitely stay here again. Only thing was our ac was not working well but there was a fan in the room so it was fine. We didn’t say anything because we were fine but I really felt like they would have moved us no problem. The staff was friendly.

Arrived early but they stored our bags until room was ready. Check in was easy.

I love staying at

The staff was amiable and attentive to all of our requests. We had a smooth stay, quiet, comfy, hassle-free. Trust is not a word you hear much these days, but it's the one word that summarizes my opinion of the place.

Friendly and clean

EVEN was everything we needed it to be. It was safe and quiet and, above all, accessible. There are three subway stops within a five minute walk in various directions. No matter where we needed to go in the City, this hotel was a great starting spot. The staff were always friendly and helpful. When I came to them in quick need for a band-aid they had exactly what we needed. And the little details like the flavored water right inside the front door were great as well.

The location of this hotel was excellent and a short walk to Barclay's.

I have stayed in this hotel before and I highly recommend it. It is very comfortable and convenient

It's got a nice, friendly boutique feel. Would stay there again. Only downside was I had to travel two floors to find working filtered water in a hallway--that's a pretty small complaint!

Conveniently located to everywhere I needed to go.

Loved yoga and flex bands in room. Workout room nice. Def staying here again

All the staff very polite!

It was great

Nice location. Very food staff. Very convinient access.

We had a great stay. Very nice hotel.

Basic hotel

Really liked this hotel, comfy bed, A/C that didn’t blow directly on you in bed, and I loved the little fitness center with rubber bands and yoga mat and yoga block.

Easy to get anywhere. Free water fills. Helpful staff. Luggage storage

I had a great stay, the staff were helpful and informative.

Good hotel

Property was great, clean, comfortable accommodations, helpful staff, and easily accessible.

Great

Staff were all very friendly and professional. Everything was spotless. Parking was very close and easy. Some good food close by. Pretty quiet room for the most part. Occasional street noise but not bad. We all got a good night’s sleep.

Good hotel

Family friendly area and great location to visit the city and Brooklyn . 20 minutes walk from the promenade with an outstanding view on the city .

The check in was

Great location, service, cleanliness

The location was great (near multiple subways), the room is clean and the reception staff are helpful.

Excellent clean rooms and facility Great location for shopping,transportation, eateries Nice vibe and the bar area very entertaining thanks to Carisma and Ryan.

The staff was friendly and my room was clean!

I would stay again. Very clean and quiet.

Perfect for our stay!

A fine hotel when you’re in Brooklyn.

Made a reservation for a premium room, and am fairly sure I was given a standard room judging by the small size. I considered raising a concern but had previously found staff to be inattentive. With it being a short trip, I decided to save myself the aggravation or headache. Would I stay here again? Likely not.

Good location

Conveniently located close to Barclays Center. Clean and comfortable.

The rooms were spacious and clean, as were the bathrooms. Its rare that you get perfect lighting in a hotel bathroom, but The Even definitely delivered! The staff was incredibly friendly and very accommodating. We will definitely stay here on our next trip to Brooklyn!