Club Wyndham Midtown 45

The room and location. The terrible 'hard sell' on check in for timeshares. Taking money from my card without telling me. When I insisted on a refund and expressed how unhappy I was aboutthe whole scenario the staff member ripped up an associated document in my face. Unacceptable and impacted my whole holiday.

This was a great location! N/A

This was a great location! N/A

Excellent Hotel in midtown Manhattan

I found a mouse in my room in the middle of the night it’s crazy!!!!

Great location, great room set up and good staff

Great location, great room set up and good staff

Very nice apart hotel in NY, very nicely located. The studio I stayed in was better equipped than my kitchen! Staff was very nice too The only slight minus was no breakfast option available in the hotel since there is no restaurant, but very centrally located so not hard to find a place. And there is free coffee available in the hall.

Superb

The location was very convenient and close to most of my meetings midtown. Very friendly staff. Hotel (which is actually a timeshare so not a real hotel per say) was run by a young but professional crowd. Has a great terrace and lounge on the top floor. A bit dark. The room could use more light. You have to go around the room to light all of the lamps, no centralised lighting.

Superb

Exceptional

Nothing Staff was unwelcoming and tried to upsell me products without clear context until I started asking questions. Disgusting behavior

Nothing Staff was unwelcoming and tried to upsell me products without clear context until I started asking questions. Disgusting behavior

Very good

I loved everything! I was in NYC for a short work trip but I’ve been given an amazing corner room, I believe 407, with a lovely view. The position is great too, in Midtown close to everything.

I loved everything! I was in NYC for a short work trip but I’ve been given an amazing corner room, I believe 407, with a lovely view. The position is great too, in Midtown close to everything.

Hotel was clean, staff was courteous, and noise was kept to a minimum given the construction around the building. Didn’t encounter any hassling for timeshares. Was here for two day business conference located on Park Ave which was a 10 minute walk. Deli on the corner has some really good sandwiches and Grand Central Food Court is only a 10 min walk away.

Hotel was clean, staff was courteous, and noise was kept to a minimum given the construction around the building. Didn’t encounter any hassling for timeshares. Was here for two day business conference located on Park Ave which was a 10 minute walk. Deli on the corner has some really good sandwiches and Grand Central Food Court is only a 10 min walk away.

Superb

Our stay was good except the very loud noises outside and inside the facility very early every morning

Our stay was good except the very loud noises outside and inside the facility very early every morning

The room was great. The elevators were fast. The staff was friendly The sales pitch to become a Wyndham owner was a little heavy handed. It wasn't bad at first, but as it went on it got worse and worse. Every time you say no, they come back with a different offer telling you it's a no-brainer and why won't you do this? SMH The sofa bed was an el-cheapo. There's a support bar that runs across the bed just under where my shoulders were. We had to take the mattress off and put it on the floor...that was more comfortable than having it on the fold out sofa frame. It wasn't a really big deal as that's just how a lot of sofa beds are.

The room was great. The elevators were fast. The staff was friendly The sales pitch to become a Wyndham owner was a little heavy handed. It wasn't bad at first, but as it went on it got worse and worse. Every time you say no, they come back with a different offer telling you it's a no-brainer and why won't you do this? SMH The sofa bed was an el-cheapo. There's a support bar that runs across the bed just under where my shoulders were. We had to take the mattress off and put it on the floor...that was more comfortable than having it on the fold out sofa frame. It wasn't a really big deal as that's just how a lot of sofa beds are.

Good location When I arrived they informed me that because my reservation is through booking.com they have to charge me $250 deposit per night which doesn’t make any sense to me

Good location When I arrived they informed me that because my reservation is through booking.com they have to charge me $250 deposit per night which doesn’t make any sense to me

The champagne at the check in was 5 star. Elevator

Very Clean, the space in the room was super, rooftop is a must, the staff was very friendly. The champagne at the check in was 5 star. Elevator

The room was very large. The bed was good and so worth the linens that’s about the best I can say. There’s some kind of timeshare racket running out of this hotel and when you arrive, they stop you and they make you promise that you’re gonna come to some thing the next day to learn about their timeshare and they’re gonna give you free trips blah blah it was obnoxious. Also, the rooms are very out of there wasn’t a single electrical outlet near the bed. The bathtub was difficult to climb into and there was no hand shower. it was very noisy in the hotel. People were yelling and the doors don’t fit well so you get all the noise coming through.

nothing to note

nothing to note

The location is absolutely perfect, super close to Grand Central (we came by train). The one bedroom app has plenty of room for a couple + 2 kids. We loved having the possibility to cook/eat in the apartment. Roof top lounge is a wonderful bonus! Amazing view. The staff was also really kind and helpful. A little bit noisy due to the roadwork behind the hotel, but nothing crazy.

The room was way more spacious than another hotel we stayed in Times Square, location was still just as accessible to everything, in fact closer to the main subway stations and a whole street of food and coffee right at the doorstep pretty much. Great facilities, big comfy bed, multiple mirrors, storage space and a really nice big mini fridge which was great for summer (August) as it was very hot so we could keep drinks cold. There was also option to attend their rooftop events scheduled for the week. We didn’t have much time to experience but great options on there if u are staying a while and have a free evening. Friendly staff too! They were also helpful in letting us check in early and holding our luggage while we did our last shop before we heading to the airport. There is also a hot drinks station which is also a very nice touch :) one last thing, the doorman and front of house staff were amazing and super helpful is suggesting when to take an uber and comparing prices with their options. It was raining when we left and we had help getting our suitcases into the car by the hotels door staff which was super lovely. Overall great stay! Not much to complain about other than I wish we stayed there longer than 3 nights :)

Great location and wonderful lounge/terrace Erica Hartnett/ Nerico / Johanna / Stephanie were really helpful in printing my documents. Wait times at elevators can be long

Very fast response from staff.The staff was kind and helpful! Very good location. Clean rooms. The rooms look nice and well equipped. Enjoyed the rooftop on floor 33. Very nice view and quiet place where you can drink and relax. Nothing

Clean and courteous The tv we couldn’t get the chrome cast to work or apps they tried fixing but we’re not successful

Very little They used my stay to hound me to purchase a time share. I will never stay here again. Rip off.

Superb

The staff were very helpful at check-in but we did find it a little off putting to have the time share sales people 'accost' us as we made our way to the lifts to go to our room. They informed us it was the 2nd stage of checking in - which is simply not true! We politely declined being subjected to a sales pitch. Other than that, our stay was fantastic. I can recommend this property...and it was much quieter than where we had stayed previously in Midtown where traffic noise reached us even on the 17th floor.

The staff were very helpful at check-in but we did find it a little off putting to have the time share sales people 'accost' us as we made our way to the lifts to go to our room. They informed us it was the 2nd stage of checking in - which is simply not true! We politely declined being subjected to a sales pitch. Other than that, our stay was fantastic. I can recommend this property...and it was much quieter than where we had stayed previously in Midtown where traffic noise reached us even on the 17th floor.

Staff was beyond friendly and helpful! Location was great and room was spacious and comfortable! Nothing

Superb location and spacious room No kettle in room / shower not great

Exceptional

Good

Mostly everything that’s why I keep coming back. The color of the carpet that we had in our room.

The property was great, staff were wonderful, my room was well appointed, the location is good. But thanks the ghastly interraction with a salesperson trying to harrass me into a buying a load of old touristy nonsense when all I wanted to do was get to my room after a long flight (and with heavy baggage), I will never stay here again. That lack of sensitivity from the salesbod has put me off ever going back - plenty of other options in NYC.

The property was great, staff were wonderful, my room was well appointed, the location is good. But thanks the ghastly interraction with a salesperson trying to harrass me into a buying a load of old touristy nonsense when all I wanted to do was get to my room after a long flight (and with heavy baggage), I will never stay here again. That lack of sensitivity from the salesbod has put me off ever going back - plenty of other options in NYC.

Club Wyndham is not really a hotel. I believe they are timeshares where rooms are rented. They offered to have us listen to a. Presentation but were not pushy when we said we couldn’t take the time. The rate was a good value and the front desk personnel couldn’t have been nicer and helpful. The rooms were very spacious for NYC. The location was good for us. I would recommend this place. One other thing, there was construction going on near by so there was quite a bit of loud noise near by so try to get a quiet room

Club Wyndham is not really a hotel. I believe they are timeshares where rooms are rented. They offered to have us listen to a. Presentation but were not pushy when we said we couldn’t take the time. The rate was a good value and the front desk personnel couldn’t have been nicer and helpful. The rooms were very spacious for NYC. The location was good for us. I would recommend this place. One other thing, there was construction going on near by so there was quite a bit of loud noise near by so try to get a quiet room

It's New York, so the car horns will be 24/7 but that's pretty unavoidable anywhere in Manhattan but if you've not been before, it can be an unfortunate surprise. Not unique to this hotel though. If you're prepared for the timeshare sales, it's a nice place to stay.

It's New York, so the car horns will be 24/7 but that's pretty unavoidable anywhere in Manhattan but if you've not been before, it can be an unfortunate surprise. Not unique to this hotel though. If you're prepared for the timeshare sales, it's a nice place to stay.

HOWEVER, beware of their extremely aggressive and frankly obnoxious marketing. This location is a property of Wyndham timeshare. So, our entire 4-day stay here we were constantly HOUNDED by the timeshare salesperson, who parked themselves downstairs in front of the only elevator. Every time we left or returned to our room, they would very aggressively corner us to see when we would have time for a 30-minute timeshare presentation. The hotel shares the contact information of its guests with any sham timeshares, so we would even receive aggressive phones calls after we left the hotel and were away in business meetings at the U.N. I felt amharrassed the entire time I was there. This type of aggressive timeshare marketing really should be illegal (especially the sharing of guests’ contact information). And clearly from a business and hospitality perspective, this type of aggressive salesmanship is not going to encourage hotel guests to return—certainly mot this one. Aside from the trauma feeling unsafe leaving and returning to my hotel room, the accommodations themselves were quite convenient. The public facilities are rather sparse, though I understand they are abiut to embark on a comprehensive upgrade.

HOWEVER, beware of their extremely aggressive and frankly obnoxious marketing. This location is a property of Wyndham timeshare. So, our entire 4-day stay here we were constantly HOUNDED by the timeshare salesperson, who parked themselves downstairs in front of the only elevator. Every time we left or returned to our room, they would very aggressively corner us to see when we would have time for a 30-minute timeshare presentation. The hotel shares the contact information of its guests with any sham timeshares, so we would even receive aggressive phones calls after we left the hotel and were away in business meetings at the U.N. I felt amharrassed the entire time I was there. This type of aggressive timeshare marketing really should be illegal (especially the sharing of guests’ contact information). And clearly from a business and hospitality perspective, this type of aggressive salesmanship is not going to encourage hotel guests to return—certainly mot this one. Aside from the trauma feeling unsafe leaving and returning to my hotel room, the accommodations themselves were quite convenient. The public facilities are rather sparse, though I understand they are abiut to embark on a comprehensive upgrade.

Great location. Nice sized rooms that are comfortable, but no housekeeping services provided even when we asked for clean towels and more coffee supplies. Also want to sell you a timeshare so you have to deal with that at check-in. Billing itself as a "resort" but not really a resort.

Great location. Nice sized rooms that are comfortable, but no housekeeping services provided even when we asked for clean towels and more coffee supplies. Also want to sell you a timeshare so you have to deal with that at check-in. Billing itself as a "resort" but not really a resort.

It was fine the room average but Gerin was amazing compassionate human being an angel on earth💙 Erica was great friendly helpful and kind

It was fine the room average but Gerin was amazing compassionate human being an angel on earth💙 Erica was great friendly helpful and kind

We had a beautiful room very spacious with good views. Loved everything about this place & my daughter loved the tv in the bathroom, made bath time more enjoyable! Definitely an added plus.

We had a beautiful room very spacious with good views. Loved everything about this place & my daughter loved the tv in the bathroom, made bath time more enjoyable! Definitely an added plus.

The property itself was beautiful and the rooms were a great value. Overall I think it's worth the two quirks listed above (and you can even get some free stuff if you sit through the 2 hours!).

The property itself was beautiful and the rooms were a great value. Overall I think it's worth the two quirks listed above (and you can even get some free stuff if you sit through the 2 hours!).

Offered disocunt on a diner that had clsoed down

Offered disocunt on a diner that had clsoed down

I was extremely surprised to be pressured into attending a timeshare sales presentation.

I was extremely surprised to be pressured into attending a timeshare sales presentation.

Close to everything

Close to everything

Nice room, nice staff

Nice room, nice staff

Convenient to Grand Central, not too noisy by NYC standards. Neighborhood pretty dull but staff very nice. Hotel clean, good bed, lots of pillows.

Convenient to Grand Central, not too noisy by NYC standards. Neighborhood pretty dull but staff very nice. Hotel clean, good bed, lots of pillows.

Wonderful location and the staff was extremely helpful and friendly. The room was a great size (esp for NYC). Would stay here again!

Wonderful location and the staff was extremely helpful and friendly. The room was a great size (esp for NYC). Would stay here again!

for four days nobody cleaned the room. Had to call for towels or coffee. The internet did not work and i was given a phone number to contact. I heard a lot of things about my devices when it was obvious that it was a problem with the wifi. Lost more than one hour with this with no result. A terrible view of the room. Never again on this property.

for four days nobody cleaned the room. Had to call for towels or coffee. The internet did not work and i was given a phone number to contact. I heard a lot of things about my devices when it was obvious that it was a problem with the wifi. Lost more than one hour with this with no result. A terrible view of the room. Never again on this property.

Great location, clean and high quality accommodations, helpful staff

Great location, clean and high quality accommodations, helpful staff

Very large rooms, comfortable bed and lots of pillows!

Very large rooms, comfortable bed and lots of pillows!

Once a beautiful boutique hotel, this is now a scammy “time share” from Wyndham. Disgusting and disappointed.

Once a beautiful boutique hotel, this is now a scammy “time share” from Wyndham. Disgusting and disappointed.

Very easy to walk to all and get in exercise. Staff were wonderful. Room comfortable and clean

Very easy to walk to all and get in exercise. Staff were wonderful. Room comfortable and clean

The security was terrible. I had an incident wirh someone staying there and they did nothing. Also i left a valuable coat befind and they said it wasnt there so someone stole it. I demand a full refund or you will be hearing from my lawyer..

The security was terrible. I had an incident wirh someone staying there and they did nothing. Also i left a valuable coat befind and they said it wasnt there so someone stole it. I demand a full refund or you will be hearing from my lawyer..

Decent clean room. Fair price. But do not let them give you the pressured sales pitch for their timeshare. As you check in someone whisks you to the side and makes you think the pitch is part of the check in process. It is not! Then when you come and go some salesperson tries again to get you to listen to a 90 minute pitch to buy a timeshare. Oh, they promise you something. Also, everyone has their hand out for a tip. Bringing your bags in, getting you a cab, etc. But the room was reasonably nice and clean but very small. Expected for New York City.

Decent clean room. Fair price. But do not let them give you the pressured sales pitch for their timeshare. As you check in someone whisks you to the side and makes you think the pitch is part of the check in process. It is not! Then when you come and go some salesperson tries again to get you to listen to a 90 minute pitch to buy a timeshare. Oh, they promise you something. Also, everyone has their hand out for a tip. Bringing your bags in, getting you a cab, etc. But the room was reasonably nice and clean but very small. Expected for New York City.

I would like to say this hotel is not the type to stay at if you want resort like amenities. They do not service your room and you are required to visit the front desk for any toiletries that are standard with a hotel stay. Visiting the front desk was unpleasant. The only time I felt like the staff was attentive was when I first arrived, but that is only because they really tried to sell me on a 90 minute time share meeting. I would have never stayed here if I was properly informed by hotels.com what I was getting myself into. Needless to say I didn’t agree to a time share pitch after that I became almost invisible. The ladies at the front desk had stand-off demeanors and not hospitable at all. Secondly, I ordered in food and some how they seem so inconvenienced by it and urged that I go get it outside the front door. Trust me there are so many other options in this area that could make your stay in NYC so much more comfortable. The slight discounted price is not worth your time here.

I would like to say this hotel is not the type to stay at if you want resort like amenities. They do not service your room and you are required to visit the front desk for any toiletries that are standard with a hotel stay. Visiting the front desk was unpleasant. The only time I felt like the staff was attentive was when I first arrived, but that is only because they really tried to sell me on a 90 minute time share meeting. I would have never stayed here if I was properly informed by hotels.com what I was getting myself into. Needless to say I didn’t agree to a time share pitch after that I became almost invisible. The ladies at the front desk had stand-off demeanors and not hospitable at all. Secondly, I ordered in food and some how they seem so inconvenienced by it and urged that I go get it outside the front door. Trust me there are so many other options in this area that could make your stay in NYC so much more comfortable. The slight discounted price is not worth your time here.

Once we got in, the room was clean and comfyy, location was pretty good.

Once we got in, the room was clean and comfyy, location was pretty good.

It was very convenient to my meetings across the street. The lobby was tiny but this is NYC. The front desk staff was very friendly, helpful, and attentive. They made up for the Covid protected surroundings.

It was very convenient to my meetings across the street. The lobby was tiny but this is NYC. The front desk staff was very friendly, helpful, and attentive. They made up for the Covid protected surroundings.

Hotel is just ok. There are constant pressures, including phone calls, to attend a time share sessions even though my days were full of meetings and I had no time. The rooms were awfully hot and there was no way to lower the heat or open windows and promises that “engineer” would be up never materialized. Finally, check out time is 10 am but at that time, only one elevator worked and I could not get one until 10:40. By that time my Uber driver left without me and I missed my time to check in luggage, and I had to reschedule my flight at a cost of $350. Just no to this hotel.

Hotel is just ok. There are constant pressures, including phone calls, to attend a time share sessions even though my days were full of meetings and I had no time. The rooms were awfully hot and there was no way to lower the heat or open windows and promises that “engineer” would be up never materialized. Finally, check out time is 10 am but at that time, only one elevator worked and I could not get one until 10:40. By that time my Uber driver left without me and I missed my time to check in luggage, and I had to reschedule my flight at a cost of $350. Just no to this hotel.

Great stay! Central to great restaurants and transportation. Although this is a time share campus they were not too pushy. Would definitely recommend to anyone visiting NYC for leisure and plan to stay again.

Great stay! Central to great restaurants and transportation. Although this is a time share campus they were not too pushy. Would definitely recommend to anyone visiting NYC for leisure and plan to stay again.

Amazing stay and amazing staff. It was my girlfriends birthday and they went above and beyond.

Amazing stay and amazing staff. It was my girlfriends birthday and they went above and beyond.

Staff was very nice. Room was extremely clean. Beds were very comfortable. I would definitely stay here again. Nothing bad to say about it.

Staff was very nice. Room was extremely clean. Beds were very comfortable. I would definitely stay here again. Nothing bad to say about it.

My friend was having car troubles and he took it upon himself to fix the car key and try to start it for at least 30mins.

My friend was having car troubles and he took it upon himself to fix the car key and try to start it for at least 30mins.

Great business hote, friendly staff

Great business hote, friendly staff

Rooms were clean, as well as the hotel overall. The heating could be better.

Rooms were clean, as well as the hotel overall. The heating could be better.

Me & girl friend really enjoyed our visit there!!!!

Me & girl friend really enjoyed our visit there!!!!

The service was wonderful and they were happy to help with anything and everything! We were really excited to go to the top, but it was closed for an event. Great location!

The service was wonderful and they were happy to help with anything and everything! We were really excited to go to the top, but it was closed for an event. Great location!

It was great! The bed and pillows were super comfortable!

It was great! The bed and pillows were super comfortable!

The hotel was satisfactory, the service was less the desired. If service is what expecting I’d stay elsewhere

The hotel was satisfactory, the service was less the desired. If service is what expecting I’d stay elsewhere

Was not clear a ownership club.

Was not clear a ownership club.

Convenient location, big, clean rooms. overall very happy with the accomodations. It is a time share type property, so if you're not already a member they will try to get you to listen to a pitch but they weren't pushy about it.

Convenient location, big, clean rooms. overall very happy with the accomodations. It is a time share type property, so if you're not already a member they will try to get you to listen to a pitch but they weren't pushy about it.

The room was clean and bright. Just what I wanted and expected.

The room was clean and bright. Just what I wanted and expected.

I don’t like to be solicited for a stay when I’m just trying to enjoy 1 night stay

I don’t like to be solicited for a stay when I’m just trying to enjoy 1 night stay

No housekeeping as it is a time share property seems ridiculous as this seems like a standard hotel with standard hotel rooms

No housekeeping as it is a time share property seems ridiculous as this seems like a standard hotel with standard hotel rooms

We enjoyed our stay, Yhe staff was great as well as the location. Beds are very comfy.

We enjoyed our stay, Yhe staff was great as well as the location. Beds are very comfy.

Sales pitch in the lobby before you can even get to your room. Everything in the kitchen (including the microwave) was too high up. Shower/tub difficult to access - almost dangerous. Why am I suddenly getting so many calls from Wyndham Resort time shares?????? Will not stay there again.

Sales pitch in the lobby before you can even get to your room. Everything in the kitchen (including the microwave) was too high up. Shower/tub difficult to access - almost dangerous. Why am I suddenly getting so many calls from Wyndham Resort time shares?????? Will not stay there again.

This property is an aggressive sales team that wants you to buy into time shares. They had me speak to a time share scheduling person to get the wifi for my stay as part of the check in process - very sneaky for when I'm checking in exhausted from traveling. They wouldn't even allow my elevator to go up as they were trying to close a sale with someone else that wasn't interested. The water took a good 10-15 minutes to heat up which really slowed down my mornings and there isn't any housekeeping. You will need to request towels/soaps etc.

This property is an aggressive sales team that wants you to buy into time shares. They had me speak to a time share scheduling person to get the wifi for my stay as part of the check in process - very sneaky for when I'm checking in exhausted from traveling. They wouldn't even allow my elevator to go up as they were trying to close a sale with someone else that wasn't interested. The water took a good 10-15 minutes to heat up which really slowed down my mornings and there isn't any housekeeping. You will need to request towels/soaps etc.

Check in and out was quick and easy, staff very friendly and accomadating. Room was lovely and bed was very comfortable. Would definitely stay again!

Check in and out was quick and easy, staff very friendly and accomadating. Room was lovely and bed was very comfortable. Would definitely stay again!

I booked on hotel.com and was surprised that we were bugged. It’s a timeshare hotel, heavy push to sit through timeshare presentation. Room was small. No daily in room service.

I booked on hotel.com and was surprised that we were bugged. It’s a timeshare hotel, heavy push to sit through timeshare presentation. Room was small. No daily in room service.

Convenient location and all went smoothly. It was a great trip.

Convenient location and all went smoothly. It was a great trip.

Very nice and gorgeous view resort. Easy in and out location in midtown Manhattan.

Very nice and gorgeous view resort. Easy in and out location in midtown Manhattan.

The location was perfect. The rooftop lounge and outdoor terrace was ideal to just view the city and relax. Free laundry facilities was very nice when doing an extended holiday.

The location was perfect. The rooftop lounge and outdoor terrace was ideal to just view the city and relax. Free laundry facilities was very nice when doing an extended holiday.

The hotel was great! Very convenient location. My only small issue was they offered us a free breakfast if we sat through a presentation for their rewards program. Sounds great and we would get two free nights at their hotel for our time. The only problem was they told us it would only be 90min and we had a bus to catch to return home. So we were lugging all of our bags with us. The presentation itself was only 90 min however then you sit with one of their sales people who will try anything to get you to buy. We were there for 2.5 hours and missed our bus by 15 min. Had to wait 5 hours in the port authority for the next one.

The hotel was great! Very convenient location. My only small issue was they offered us a free breakfast if we sat through a presentation for their rewards program. Sounds great and we would get two free nights at their hotel for our time. The only problem was they told us it would only be 90min and we had a bus to catch to return home. So we were lugging all of our bags with us. The presentation itself was only 90 min however then you sit with one of their sales people who will try anything to get you to buy. We were there for 2.5 hours and missed our bus by 15 min. Had to wait 5 hours in the port authority for the next one.

Wasnt thrilled with the property mgmt pushing us to attend their timeshare pitch..

Wasnt thrilled with the property mgmt pushing us to attend their timeshare pitch..

Horrible experience , and I was offered nothing to make it up , definitely my worse stay in NYC.

Horrible experience , and I was offered nothing to make it up , definitely my worse stay in NYC.

I showed up to the hotel with a ton of luggage and extremely overwhelmed as I was about to move to LA the next day. All the staff was extremely helpful and accommodating and took the time to wish me the best of luck in my move across the country. It meant a lot as they took it from a stressful day to very relaxing as soon as I got there.

I showed up to the hotel with a ton of luggage and extremely overwhelmed as I was about to move to LA the next day. All the staff was extremely helpful and accommodating and took the time to wish me the best of luck in my move across the country. It meant a lot as they took it from a stressful day to very relaxing as soon as I got there.

Very clean staff was very pleasant and helpful petty much everything was around the area.

Very clean staff was very pleasant and helpful petty much everything was around the area.

Great room for the price in NYC! kitchenette, attentive staff, and big room for NY. Downside, room could have been a little cleaner. Needed a detailed cleaning. Big problem is you can barely get into the hotel before being attacked by the timeshare sales staff to sign you up for a free breakfast and other gift. They tell you it will be a 1 hour presentation...takes 2-3 hours. I don't mind these things usually, but the lobby is small and they are way to aggressive at check-in. For the price and location, I was happy to be there for New Years Eve and day.

Great room for the price in NYC! kitchenette, attentive staff, and big room for NY. Downside, room could have been a little cleaner. Needed a detailed cleaning. Big problem is you can barely get into the hotel before being attacked by the timeshare sales staff to sign you up for a free breakfast and other gift. They tell you it will be a 1 hour presentation...takes 2-3 hours. I don't mind these things usually, but the lobby is small and they are way to aggressive at check-in. For the price and location, I was happy to be there for New Years Eve and day.

Walking distance to Times Square. Close to Grand Central Station.

Walking distance to Times Square. Close to Grand Central Station.

Very nice hotel. Staff was friendly and helpful. We were very close to all that we came to enjoy - Times Square theatre district, shopping. And, the weather was great!

Very nice hotel. Staff was friendly and helpful. We were very close to all that we came to enjoy - Times Square theatre district, shopping. And, the weather was great!

Excellent hotel, spacious rooms, clean, reasonable price, friendly staff.

Excellent hotel, spacious rooms, clean, reasonable price, friendly staff.

It was not a hotel it was a time share I paid & 400$ a night

It was not a hotel it was a time share I paid & 400$ a night

New contemporary remodel, easy walk to Central Pk, easier walk to Grand Central.

New contemporary remodel, easy walk to Central Pk, easier walk to Grand Central.

I stayed for two nights. After a long work day, I returned to my room on the second night to find that it had not been cleaned. When I complained to the hotel staff they told me this was not a hotel, rather it was a time-share facility, and they did not have maid service. If this had been clear on the Expedia site, I would have opted for another hotel. Very disappointing.

I stayed for two nights. After a long work day, I returned to my room on the second night to find that it had not been cleaned. When I complained to the hotel staff they told me this was not a hotel, rather it was a time-share facility, and they did not have maid service. If this had been clear on the Expedia site, I would have opted for another hotel. Very disappointing.

According to the concierge/"help" desk, this is not a hotel. I discovered this when I complained that, after a long day, I arrived back to my room and discovered it had not been cleaned. The "help desk" told me it's their policy not to clean rooms, make beds or provide clean towels for the duration of the stay as The Wyndham on 45th St is a time share, not a hotel.

According to the concierge/"help" desk, this is not a hotel. I discovered this when I complained that, after a long day, I arrived back to my room and discovered it had not been cleaned. The "help desk" told me it's their policy not to clean rooms, make beds or provide clean towels for the duration of the stay as The Wyndham on 45th St is a time share, not a hotel.

Most staff was friendly but my check in process had to be scattered because I arrived in an early flight . Which I do understand but things were missed. I was not told check out was t 10:00 am . my room was not cleaned when I stated that I got some push back attitude back . With the 10 am check out on an Easter Sunday when asked what was the policy for staying a bit later ( we had tickets for mass at St Patricks at 10 :30 but had to be there by 10:00 ) very rudely was told $100 per hour of delay. SO russhing thru packing etc to leave and make it to that iconic mass was quite challenging. Oh and the pushing constantly to by timeshare was risiculous even after I told them I was not interested.

Most staff was friendly but my check in process had to be scattered because I arrived in an early flight . Which I do understand but things were missed. I was not told check out was t 10:00 am . my room was not cleaned when I stated that I got some push back attitude back . With the 10 am check out on an Easter Sunday when asked what was the policy for staying a bit later ( we had tickets for mass at St Patricks at 10 :30 but had to be there by 10:00 ) very rudely was told $100 per hour of delay. SO russhing thru packing etc to leave and make it to that iconic mass was quite challenging. Oh and the pushing constantly to by timeshare was risiculous even after I told them I was not interested.

The lounge they tout is rather small, but its veranda provides decent views from the 33rd (I think) floor.

The lounge they tout is rather small, but its veranda provides decent views from the 33rd (I think) floor.

Hotel needs to be renovated the rooms are really bad and dirty.

Hotel needs to be renovated the rooms are really bad and dirty.

This hotel was located on the east side of midtown, close to Grand Central Station and the United Nations Center. While the lobby was tiny, the room by New York standards was spacious. And there's a club room on the 33rd floor where guests can gather in groups in a room with a fireplace or on a balcony with a great view. My only complaint was that we booked it because it was an Expedia VIP hotel. When we have done this in the past, we have received some additional perk. This time the clerk didn't know what it was.

This hotel was located on the east side of midtown, close to Grand Central Station and the United Nations Center. While the lobby was tiny, the room by New York standards was spacious. And there's a club room on the 33rd floor where guests can gather in groups in a room with a fireplace or on a balcony with a great view. My only complaint was that we booked it because it was an Expedia VIP hotel. When we have done this in the past, we have received some additional perk. This time the clerk didn't know what it was.

Thank you for making our short trip so wonderful. I will stay here for every trip to NYC now.

Thank you for making our short trip so wonderful. I will stay here for every trip to NYC now.

Good central location with the added bonus of a rooftop to take in the skyline. Great view of the Chrysler Building. Great staff.

Good central location with the added bonus of a rooftop to take in the skyline. Great view of the Chrysler Building. Great staff.

Hotel was very nice and in a good location in Midtown. Hotel was near several sites within walking distance.

Hotel was very nice and in a good location in Midtown. Hotel was near several sites within walking distance.

Very convenient place to stay. Can get to subway easily

Very convenient place to stay. Can get to subway easily

Great location, accommodating staff, nice view

Great location, accommodating staff, nice view

There was machinery noise in the building that made the stay somewhat uncomfortable. Staff was friendly and attentive. The touchpad automated elevator created a lot of confusion. They really need to fix their lobby. There is not enough room for people to wait for the elevators, creating a line to get in the elevator. 3 slow elevators for 33 stories is not enough.

There was machinery noise in the building that made the stay somewhat uncomfortable. Staff was friendly and attentive. The touchpad automated elevator created a lot of confusion. They really need to fix their lobby. There is not enough room for people to wait for the elevators, creating a line to get in the elevator. 3 slow elevators for 33 stories is not enough.

Terrace with amazing city views on 33rd Floor was a wonderful bonus

Terrace with amazing city views on 33rd Floor was a wonderful bonus

Nothing but excuses the entire time of our stay. We were here for our honeymoon and couldn't even get towels. Someone came to the door at midnight asking if we requested a wine opener, which we hadn't but the real issue is when I didn't come to the door right away because we were asleep, they opened the door!!

Nothing but excuses the entire time of our stay. We were here for our honeymoon and couldn't even get towels. Someone came to the door at midnight asking if we requested a wine opener, which we hadn't but the real issue is when I didn't come to the door right away because we were asleep, they opened the door!!

Hotel room was damp and musty smelling. Yuck. Staff friendly. Internet connection process is a mes . Here for business. Won't stay again. If you book through a third party you get the crummiest rooms. Price savings wasn't worth i .

Hotel room was damp and musty smelling. Yuck. Staff friendly. Internet connection process is a mes . Here for business. Won't stay again. If you book through a third party you get the crummiest rooms. Price savings wasn't worth i .

We enjoyed staying at the Wyndham. The rioom was clean, the bed was comfortable, and hotel had all the amenities, eg gym, fridge, roof top terrace. There are plenty of restaurants close by. We liked Parsy's. - great food, reasonable prices, good service You r only a few blocks from the UN and about a 20 minute walk from Times Square.

We enjoyed staying at the Wyndham. The rioom was clean, the bed was comfortable, and hotel had all the amenities, eg gym, fridge, roof top terrace. There are plenty of restaurants close by. We liked Parsy's. - great food, reasonable prices, good service You r only a few blocks from the UN and about a 20 minute walk from Times Square.

The hotel will be very nice after completion of renovations but for time being loud and disorganized. Checkout time was particularly early at 10

The hotel will be very nice after completion of renovations but for time being loud and disorganized. Checkout time was particularly early at 10

The hotel staff was meh. They offered bagels at 10 am!?!?! Who is still in their hotel at 10 am?? Definitely not what I would expect for service or quality of accommodations from a Wyndham. I was also told by Expedia that I would receive a VIP+ benefit, but there was not mention of it during any part of my stay–unless the 10 am bagels were the benefit, but it appeared they were offering this to everyone and I suspect it was so they could do a timeshare pitch. I travel to NYC quite a bit for business, but I definitely won't be staying here again!

The hotel staff was meh. They offered bagels at 10 am!?!?! Who is still in their hotel at 10 am?? Definitely not what I would expect for service or quality of accommodations from a Wyndham. I was also told by Expedia that I would receive a VIP+ benefit, but there was not mention of it during any part of my stay–unless the 10 am bagels were the benefit, but it appeared they were offering this to everyone and I suspect it was so they could do a timeshare pitch. I travel to NYC quite a bit for business, but I definitely won't be staying here again!

33rd floor terrace was worth the price of the room - million dollar view and you can take food and drinks up at your convenience. Simply beautiful!

33rd floor terrace was worth the price of the room - million dollar view and you can take food and drinks up at your convenience. Simply beautiful!

There were no hotel facilities: bar, restaurant, places to sit in the lobby. The hotel is in terrible condition. They are trying to renovate the place but very tacky. If we would have know the condition of hotel we would not have stayed there. The room was old and the furniture old and beat up, and lights falling off the wall. Just a place to sleep.

There were no hotel facilities: bar, restaurant, places to sit in the lobby. The hotel is in terrible condition. They are trying to renovate the place but very tacky. If we would have know the condition of hotel we would not have stayed there. The room was old and the furniture old and beat up, and lights falling off the wall. Just a place to sleep.

Had my initial fears based on online reviews but it was a great experience

Had my initial fears based on online reviews but it was a great experience

Under construction so bathroom on third floor no reception area to sit in no lobby

Under construction so bathroom on third floor no reception area to sit in no lobby

Hotel is good with a wonderful view from the top floor deck. Well located near UN HQs made it perfect for me.

Hotel is good with a wonderful view from the top floor deck. Well located near UN HQs made it perfect for me.

We stayed 5 nights, there was a thermostat...but it did nothing to change room temperature, too warm, all the time. Two nights we had to have wash cloths delivered to the room, housekeeping did not leave any. Floors were not mopped or vacuumed. We had left the iron out, it was still sitting out when we got back to the room. Slept okay on the bed. Hotel seemed more like an old Days Inn, than a Wyndham.

We stayed 5 nights, there was a thermostat...but it did nothing to change room temperature, too warm, all the time. Two nights we had to have wash cloths delivered to the room, housekeeping did not leave any. Floors were not mopped or vacuumed. We had left the iron out, it was still sitting out when we got back to the room. Slept okay on the bed. Hotel seemed more like an old Days Inn, than a Wyndham.

The bed and pillows weren't comfortable. I think the shower in 708 is set up for wheelchair accessibility? so it led to water all over the bathroom floor whenever used. The walls are thin, so a normal TV volume bothers the neighbours. The room is large by NYC standards, but it's not luxurious by any means so the extra space doesn't count for much. If you want a true 4* experience, stay elsewhere.

The bed and pillows weren't comfortable. I think the shower in 708 is set up for wheelchair accessibility? so it led to water all over the bathroom floor whenever used. The walls are thin, so a normal TV volume bothers the neighbours. The room is large by NYC standards, but it's not luxurious by any means so the extra space doesn't count for much. If you want a true 4* experience, stay elsewhere.

Our stay wasn't very long.The reason for the visit was to celebrate my 4 year Anniversary. We were staying for 2 days. We didn't even make through the first night. We literally checked in around 6:45pm. We got ready and left at 8:00pm. We got back to the hotel around 12:30am. We started to settle in to watch TV before bed and my spouse noticed a reddish brown flat bug on the cloth headboard of the bed. I got a closer look and it was a BED BUG! So in the midst of finding one on the headboard. Then one decided to come out from the pillow, then some started coming from behind the headboard and down the headboard.We spotted a total of SIX bed bugs in less than 2 minutes. It is 1:30am and were packing our belongings. We captured one in a cup as evidence to show to the front desk. We got out of our room so fast and went to the lobby, the woman behind the desk was helpful. She gave us the director and managers business cards so that we could speak to them in the morning. Told us sorry, gave us another room and told us they had to follow some protocol along with an investigation. So that was okay. She offered Purel because of the captured bed bug we showed her. We didn't touch it with our hands so I found that unnecessary and a little rude but everyone has a germ preference I guess. We went to the other room but my spouse was still uncomfortable and didn't want to stay because the other room had the same cloth headboard. So she didn't want to take any chances. We left at 2:00am.

Our stay wasn't very long.The reason for the visit was to celebrate my 4 year Anniversary. We were staying for 2 days. We didn't even make through the first night. We literally checked in around 6:45pm. We got ready and left at 8:00pm. We got back to the hotel around 12:30am. We started to settle in to watch TV before bed and my spouse noticed a reddish brown flat bug on the cloth headboard of the bed. I got a closer look and it was a BED BUG! So in the midst of finding one on the headboard. Then one decided to come out from the pillow, then some started coming from behind the headboard and down the headboard.We spotted a total of SIX bed bugs in less than 2 minutes. It is 1:30am and were packing our belongings. We captured one in a cup as evidence to show to the front desk. We got out of our room so fast and went to the lobby, the woman behind the desk was helpful. She gave us the director and managers business cards so that we could speak to them in the morning. Told us sorry, gave us another room and told us they had to follow some protocol along with an investigation. So that was okay. She offered Purel because of the captured bed bug we showed her. We didn't touch it with our hands so I found that unnecessary and a little rude but everyone has a germ preference I guess. We went to the other room but my spouse was still uncomfortable and didn't want to stay because the other room had the same cloth headboard. So she didn't want to take any chances. We left at 2:00am.

very much hotel that cost so much that they do not do due diligence on the basics.

very much hotel that cost so much that they do not do due diligence on the basics.

The hotel was recently made a vacation club, maybe this is the reason why if you are just a plain guest for a few daysthegput you in a not so nice room.

The hotel was recently made a vacation club, maybe this is the reason why if you are just a plain guest for a few daysthegput you in a not so nice room.

Great stay, it's nice and cozy. There are several things to do close-by and very clean. Recommended if you'd need a stay at NYC.

Great stay, it's nice and cozy. There are several things to do close-by and very clean. Recommended if you'd need a stay at NYC.

Heater kept us up but since we came to the room late after watching a show we didn't notice it right away until about 2 am. We thought it was noise from outside. We turned the heater off and finally slept.

Heater kept us up but since we came to the room late after watching a show we didn't notice it right away until about 2 am. We thought it was noise from outside. We turned the heater off and finally slept.

Friendly staff Good location Poor hotel room

Friendly staff Good location Poor hotel room

Will review again in the future.

Will review again in the future.

This is by far my worst experience using Expedia for a hotel reservation. It is NOT a 4 star hotel. I am not even sure it's a hotel. I think they are making it onto condos. The furniture in the room was dated and little better than particle board. The wood grain was worn from years of use. There was no clock in the room. No coffee maker. The bed was hard. The sheets were scratchy. The pillow was uncomfortable. The couch/futon thing had a mattress that was vinyl. The hallway was dark and narrow. There is no restaurant. The lobby was minuscule. I would never recommend this place to anyone. Shame on Expedia for recommending it!

Everyone was extremely kind and helpful. And they're doing some renovations to the public areas but the rooms are unimpressive. A strangely small and awkwardly placed tv. A missing door on one of the closets. Furniture that has been scratched, dinged and in need of replacement of refinishing. A housekeeping cart that never leaves the hallway. Nothing that is individually terrible but when it all adds up, It falls below an average hotel experience. Again, NO complaint about the staff. They were all friendly and helpful.

parts of furniture were broken. no maid service the day of a big storm. staff people walked into our room/ unrequested.