Canal Loft Hotel

Very comfortable beds, and clean. Most important.

Clean room, friendly staff, good place to spend a night or two, especially for the price.

This location was decent. The only trouble I had was that my refrigerator in my room did not work. The expectation of having to pay $40 when I got there was accurate, but the staff was very friendly. The rooms were clean, the bed was fresh and comfy, and the TV in the room worked for streaming. The bathroom was small, but had all the necessary amenities. The air conditioning worked, no huge complaints.

Solid location and place

Very good

They over booked and we lost our room with 2 beds we had to settle with a single bed room. They comp'd us the $15 fee which was nice. Also no toilet paper or amenities in the room needed to request these. Room had good AC, clean and a working tv. So not too bad

Good: - ac worked - low cost hotel - bar across the streets Bad: - cockroaches - turned off water workout notice - Asked for towels and paper but never got it - toilet was leaking a little

Superb

Great Location, great value, clean and comfortable. I'll be back when in NYC.

Good if you are on a budget

Pros: - Clean room for a decent price - Comfortable bed - Great Chinese food all around the hotel Cons: - Only a tiny bedside table in the room, so there is no place to put stuff aside from the floor - Lots of hallway noise late at night (bring earplugs) - Window A/C unit was loud

s job. Thank you "Canal Loft Hotel" for having us!

Room was clean, bed was comfortable but only 1 pillow each. Linen changed and clean towels. Budget hotel but the room/shower room was modern. Trouble with the door lock. Took multiple attempts every time we tried to get in and no one was available to help.

Room had no tv . 📺 instead an old damaged picture was on wall where tv was supposed to be. They had no idea when I reported it. No discount offered. I could have switched rooms but it was late and 1 night only.

Since we arrived the girl at the counter seemed to be upset, later I noticed she was there probably for a long day, no body else was there, on of the beds was dirty the pillow smelled like sweat, next day they changed our night stand and lamp, and left the dirty towels on the floor, they did replace them, the bathroom got soaked in water cause the contain was not good, the place doesn’t look like the pictures, they stack all the furniture inside the room that was supposed to be for guest chilling area I guess ? But it looks depressing, notice this is china town, so be prepared for not be in NYC at all, is more smelly and more nasty than downtown, lots off smoking people in the streets, is horrible to walk around, streets are full of boxes, trash and commerce, have to walk long blocks to get the subway, what catches my attention the most is how they play the pictures to make it look nice and once I got there: no nice curtains, not places to hung around or wait, carpet smells nasty, all over, we didn’t like it, and regret it big time …

Superb

Exceptional

! nothing to say staff, they provide a good information

My experience was GREAT

There was no hand soap, the lighting was poor, there were no luggage racks for our suitcases. There is a food transfer business next door that operates in the street below the north windows that is very noisy. There are sirens from the Fire Dragons unit of the fire department on the next block.

Good

Also, the bedding was either very old and worn out or not clean enough

Price The staff could be friendlier.

The staff could be friendlier.

Yes

Front desk lady needs to be trained better. On my Expedia receipt, it shows that I only need to pay 15$ at the property but they asked for 31$ and cash only. I show them the receipt and the front desk lady took a look at it and started texting. No explanation of why there was an error, no apology, nothing. I told them I could only do credit card and only paying 15$ or else we could call the police. Ridiculous.

This is a very basic place to sleep. Virtually no amenities - no coffee maker in the room nor lobby, no TV or mini-fridge in the room. The bed was comfortable - no complaints about that. We were on the 3rd floor and could hear everything from the street below.

I guess you get what you pay for. Overall, it was a cheap stay and I don’t recommend it. Pay extra buck and go somewhere nicer.

Hotel was fine. Loved the rumbling train on Manhattan bridge

This is a quaint little hotel with clean twin sized beds next to the Manhattan Bridge. Close to the subway. Very safe. It was quiet and comfortable. It had a microwave and mini refrigerator. The air conditioning and heat worked perfectly. The shower curtain was too short for the stand up shower. I would stay here again.

Friendly staff. Quiet and clean surroundings

Bad

My experience with Expedia reservations is that I get the worst room in the building and it was certainly true with the Canal Loft.

Pretty decent place to stay

Disappointing

Exceptional

This hotel is excellent, it was very clean and the bed was comfortable. The staff was very friendly and helpful and gave me good recommendations on dining in the area and directions for the subway.

The tvs are always messed up and my key card almost never worked, I had to keep going down to front desk to assist me with a new key card like 3 times

Furniture in my room looked beat up, and the mirror in the closet was cracked. I asked for ICE, and they said they had none in the hotel.

Front desk tried to charge me an additional $79 on check-in, otherwise the location was convenient, the room was average and commensurate with the cost. I would stay here again

I was made to pay an additional $58 upon checking in. This was unexpected because when choosing this location I did so on price. Expedia says "all taxes and fees included" but that was not the case. The bed was comfy and the linens, soft, and location pretty cool.

The place is ok, it needs more up keep, the reception area should be kept clean and odorless

Clean accomodating Minor infractions

Clean accomodating Minor infractions

The size of room, quiet. Comfortable i love it No Face towels, Not enough light in the room, No extra toilet paper. Other than that, Excellent

Pleasant

The size of room, quiet. Comfortable i love it No Face towels, Not enough light in the room, No extra toilet paper. Other than that, Excellent

Considering location, it was great.

Superb

Very good

Good

I wanted so much for this hotel. I wish they had coffee or tea. The closet mirror was cracked. The air conditioner was great tho. The shower don't have liners or curtains that can do both. Cheap. No wash cloths, bring your own. The fridge and freezer will freeze everything. Lol! The trash can is tiny and there's no overhead lighting. Terrible lighting actually. The hotel? I'd give it a solid 3 out of 5. Especially for the amount spent, the lack of, is disappointing.

Inexpensive place to stay Good value 4 money place It is what it is

Good value 4 money place It is what it is

Bad area Dingy ...1 light...no wardrobe, 1 hanger Empty vending machines Atm out of order Had to pay another £200 upon arrival

Staff was so rude omggg!! Rooms were dirty and hideous, stains all over the beds, duck tape holding the batteries in on the remote and the shower did not work. Smelled like a dumpster and turned my stomach the entire stay! Literally disgusting and they claim they have no management so I guess they hired themselves.

The room needs a more lighting. Needs a coffee maker and microwave. Like the bathroom, huge!

No break fast or No drinking water Charged high after billing and was showing less before booking

No break fast or No drinking water Charged high after billing and was showing less before booking

On a busy dirty street in Chinatown. The neighborhood looks quite sketchy when you pull up. The room was fine, but only had one light.

Very good for the price, Location, good service,

Very good for the price, Location, good service,

Pleasant

I couldn't tell anything... The hotel is located in Manhattan yet the street and the general location isn't great. The streets are dirty, they do not look safe. The room wasn't clean, it was smelly, especially the bed smelled really bad. The lights have not worked. Our hotel key hasn't worked, kept trying to get in for 10-15 mins. The staff was no show at the reception when we went to raise. Decided to check out and move to another hotel. When I raised the issues, I was offered a new room but no financial compensation. The hotel managment refused any refund. At the end got a tiny compensation from Booking.com that wouldn't even cover one night stay I paid. Never had such bad experience in my life. It seems appealing the price they sell their rooms but I do not recommend to book here.

Overall, not the worst location if you want to be in Chinatown and canal st. Close to good stuff 10 min walks away. Hotel itself could use a refurbish in general. It provided a clean bed, hot water tv with no remote and overall safe place to sleep. No frills you pay for what you get. Room had paint missing on every wall, holes in the wall and fire alarm not intact. But again not bad. Honestly not bad, not good…but, not bad.

Nice staffs ， internet was excellent, TV in my room doesn’t work, but staff offered to switch room for us. Lighting in the room are little too dark! Best if you can have a coffee maker, microwave and phone inside the room. Overall the room is very spacious! Definitely will stay here again on my next visit! Keep up with the good work!

Needed an emergency place to stayed for three days. The room was mid level. The refrigerator was broken, the remote control did not have no volume. the ceiling had dirty marks, and lastly it was questionable people walking in and out the lobby. So I had big safety concerns. Over all my experience was doable.

Found a crack pipe in the window panel which shows how the house keepers ARE NOT cleaning thoroughly before the next guest

¡Una estancia increíble! La ubicación es perfecta para moverse por la ciudad y las instalaciones estaban impecables. El personal fue súper amable y me ayudaron con todo lo que necesité durante mi viaje. Definitivamente me volvería a hospedar aquí en mi próxima visita a Nueva York. Muy recomendado.

Not the best

The room itself had several issues. The shower barely functioned, making it difficult to get proper water pressure or temperature. The toilet seat was cracked, which was both uncomfortable and concerning from a hygiene standpoint. On top of that, the heater seemed to dry out the air so much that it irritated my sinuses throughout the night. The worst part of our stay came on the last day, when we discovered cockroaches in the room. That was completely unacceptable and overshadowed everything else. Overall, this was a very unpleasant experience, and I would not recommend staying here.

Clean room

- The location is excellent. Chinatown is a little dirty but there's tons of great food, cool museums and shops, and really close to the subway. The hotel is right across from a great bar that's always bumping. - Price is great. Probably can't get much cheaper in NYC w/o really getting bad. Cons: - Holy cow this place was DIRTY. There were stains on our sheets and we had to kill a cockroach. I had BLOOD stains on my pillow and it took a day for them to get me a new one. Ridiculous. - The staff straight up don't care. Don't expect even a "hello". - Showers sucked. Only one bad shower curtain and terrible pressure. - The outlets in the room don't hold your charger block, so you have to prop them up. Some don't even work. - Carpet needs replacing in all the rooms - You have to pay an extra $70 just because you booked on Hotels.com. Weird. - TV disconnected so basically useless - Wifi sucks

The property was at a decent location The front desk lady was rude to us. I think she was Russian and had a strong accent when we asked for towels and toilet paper she said she would have someone come up but didn’t ask our room number. I heard her being friendly to other guest and she was having a full on conversation but every-time we walk in/out she also looked at us with a face. Our last night there we were locked out of our hotel our card was no longer working so we had to go down and ask for a new card

The room was very clean The internet service is Bad, it kept cutting off all day.

It was okay.

And very weird system in Expedia that not included city tex and service fee into my receipt of Expedia app that mean you have to pay the other tax at the hotel when you check-in. That makes misunderstand each other and not very clear at the same time too. I’m very disappointed the hotel and Expedia too. I strongly recommend to get the other hotels that pay a bit more for your nice day.

Despite the amazing Manhattan Chinatown location, both the room itself and the surroundings had cleanliness issues that could be improved.

The room is very clean, comfortable and spacious. The entrance to the building didn’t have security clearance. It should have a buzzer system. To ensure only customers staying in the hotel can enter.

Some rooms do not have hair dryer, fridge or microwave. Talk to the staffs at the front desk, they are very helpful

Fast Internet, Clean Rooms, Excellent Staff, Close to Everything, Safe Area, 24 Hr. Convenience store across the street. I will return again soon. I stayed 7 nights.I Loved it.

The room had no remote and outlets couldn’t keep the plug in

Location The room was all messy, cold, a lot of noise from other guests and people at the reception were not nice.

Clean room, friendly staff. Very convenient to subway, shops, etc.

The room is basic but large for NYC standard, with refrigerator & microwave in the room. Location around the corner of LES & very affordable.

Great Location, No body working there, could be better service . there are no water coups, hand wash soup is none. ...... TV sometime is working. ...

I would stay again!

The hotel was convenient to Chinatown as we were celebrating Chinese New Year. We even found street parking right in front of the hotel!. Great location and clean hotel. We would stay there again.

The lady at the front desk pointed me to some great neighborhood bars. Sadly she didn’t come with me — SOOO much fun!!

Clean

Noisy hallway

It’s a no frills affair but felt comfy, safe and love the area

Very clean, very good value, quiet (presumably thick walls and floors), excellent bed. 5" walk to Grand St subway via fun, safe, almost exclusively Chinese neighborhood. Great Taste Chinese restaurant just around the corner to the left if you are facing the front door of the hotel is top rated as it should be. Well-stocked, open late Hi Rise drug store/grocery over your left shoulder as you face the front door of the hotel. For me CLH hit the sweet spot between comfort, cost (in March'26, once all the taxes and fees added in, and booking.com discount subtracted, $120/night) and location (20+" subway ride to Met). As long as the prices stay competitive, CLH is my first choice for future visits. In my fantasy world CLH would be walking distance to the Met Museum, and cost less.

Cleaning Location Minor bathroom leak

Nothing good bad smell dirty bad smoke of weed everywhere Same

This hotel was great! It was in a great location. Close to subway stations. The rooms were more than I expected. I really was pleased with my stay.

The hotel is a good value for what they are charging. No frills, but if you don't need them, it's great

I planned to stay (and paid for) two nights but left after one. Incredibly loud street noise until three am. It's walking distance to Little Italy but it was too loud for me

I planned to stay (and paid for) two nights but left after one. Incredibly loud street noise until three am. It's walking distance to Little Italy but it was too loud for me

¡No reserven aquí! Son rudos... No se parece a lo que anuncian. La zona es peligrosa y el personal no es amable. Me negaron el reembolso al llegar al alojamiento y darme cuenta de que no era lo que parecía, y el personal no fue amable, incluso cuando me acerqué con amabilidad.

¡No reserven aquí! Son rudos... No se parece a lo que anuncian. La zona es peligrosa y el personal no es amable. Me negaron el reembolso al llegar al alojamiento y darme cuenta de que no era lo que parecía, y el personal no fue amable, incluso cuando me acerqué con amabilidad.

Reasonable Prices and reliable service! Its a good hotel.

Reasonable Prices and reliable service! Its a good hotel.

Shower did not work and bathtub could not hold water for a bath.

Shower did not work and bathtub could not hold water for a bath.

Good

Good

I arrived around 7:30pm day of check in and was told they overbooked and i had to pay to travel 30 minutes to their overbook hotel. Soaps were empty in my room and my door key stopped working 3 times within 48 hours

I arrived around 7:30pm day of check in and was told they overbooked and i had to pay to travel 30 minutes to their overbook hotel. Soaps were empty in my room and my door key stopped working 3 times within 48 hours

This hotel is conveniently located near subway stops in a vibrant local community on Canal Street. The rooms were clean, although dated, the front desk staff was helpful, and best of all I was able to store my luggage before check-in and after check-out so I could enjoy the city before returning to the airport without worrying about my bags.

This hotel is conveniently located near subway stops in a vibrant local community on Canal Street. The rooms were clean, although dated, the front desk staff was helpful, and best of all I was able to store my luggage before check-in and after check-out so I could enjoy the city before returning to the airport without worrying about my bags.

Keep people outside the property away from the building

Keep people outside the property away from the building

Room overall, clean - spot on the comforter. Hand soap dispenser & body wadh dispenser, empty. TV intermittently connected.

Room overall, clean - spot on the comforter. Hand soap dispenser & body wadh dispenser, empty. TV intermittently connected.

Problem with shower

Problem with shower

had an amazing experience with this company! The customer service was top-notch, and the product exceeded my expectations. I highly recommend them to anyone looking for quality products and excellent service.”

had an amazing experience with this company! The customer service was top-notch, and the product exceeded my expectations. I highly recommend them to anyone looking for quality products and excellent service.”

The staff was ok but the tv did not work and there was no heat in my room. I like this hotel but the room I had wasn’t the best.

The staff was ok but the tv did not work and there was no heat in my room. I like this hotel but the room I had wasn’t the best.

Felt really sketchy. The inside lock was sawed off and there was a keyhole on the door so it felt like the owners could open it if they have the key. The keycard we were given took 5 tries of going upstairs and downstairs to get it programmed to work. The room was clean though. The bed felt comfortable. The walls were VERY thin and you could hear the other guests well all through the night, however.

Felt really sketchy. The inside lock was sawed off and there was a keyhole on the door so it felt like the owners could open it if they have the key. The keycard we were given took 5 tries of going upstairs and downstairs to get it programmed to work. The room was clean though. The bed felt comfortable. The walls were VERY thin and you could hear the other guests well all through the night, however.

N

N

Doorlock would not work, front desk person was rude at point of calling a Custumer she was on the phone with stup** . Heater would not work well, neither would hot water

Doorlock would not work, front desk person was rude at point of calling a Custumer she was on the phone with stup** . Heater would not work well, neither would hot water

It was a good quick stay.

It was a good quick stay.

Front staff was incredibly rude and stayed on the phone entire time while sorting out check-in with Expedia reservation. Hotel floors and common area were used partially for storage, so no amenities were found anywhere. All this, I’d maybe stay again? Location is close to work when traveling, and I like Chinatown…

Front staff was incredibly rude and stayed on the phone entire time while sorting out check-in with Expedia reservation. Hotel floors and common area were used partially for storage, so no amenities were found anywhere. All this, I’d maybe stay again? Location is close to work when traveling, and I like Chinatown…

room had stains on the floor, the bedding had minor blemishes visible to the eye. bathroom was clean, but had no hand soap and very limited amounts of body wash and shampoo. staff are dismissive and disorganized and unhelpful. they gave us a key to an occupied room twice upon arrival.

room had stains on the floor, the bedding had minor blemishes visible to the eye. bathroom was clean, but had no hand soap and very limited amounts of body wash and shampoo. staff are dismissive and disorganized and unhelpful. they gave us a key to an occupied room twice upon arrival.

Ac worked fine. Toilet handle came off chain so lots of manual flushing (it happens). Very budget hotel so could use some cleaning and paint but well worth the deal we got. The room cleaner even tried to help us find an extension cord.

Ac worked fine. Toilet handle came off chain so lots of manual flushing (it happens). Very budget hotel so could use some cleaning and paint but well worth the deal we got. The room cleaner even tried to help us find an extension cord.

Broken fridge toilet paper not replenished

Broken fridge toilet paper not replenished

For the

For the

Do not book here!! It does not look as advertised. The area is sketchy and the staff are not nice. I was refused a refund after coming to the property and realizing it was not as it seemed and the staff was not nice even when I approached with a kind demeanor.

Do not book here!! It does not look as advertised. The area is sketchy and the staff are not nice. I was refused a refund after coming to the property and realizing it was not as it seemed and the staff was not nice even when I approached with a kind demeanor.

Highly recommended

Highly recommended

This is a very small and older hotel. They are renovating and doing the best to make it nice. The room was a nice size but had hardly any surfaces to place things and one chair. They did not have any bar soaps, lotions or anything like that. The one thing I loved was how clean the room was and that bed. So comfortable.

This is a very small and older hotel. They are renovating and doing the best to make it nice. The room was a nice size but had hardly any surfaces to place things and one chair. They did not have any bar soaps, lotions or anything like that. The one thing I loved was how clean the room was and that bed. So comfortable.

Spotless room nand excellent service

Spotless room nand excellent service

Spacious room, great value for new york

Spacious room, great value for new york

Almost everything in the room was broken. Didn’t feel very clean. I’ve stayed at Caesar’s palace in Vegas for cheaper per night lol

Almost everything in the room was broken. Didn’t feel very clean. I’ve stayed at Caesar’s palace in Vegas for cheaper per night lol

Ok.

Ok.

It did what I needed… about 8 hours while overnighting in the city. Clean, with a comfortable enough bed. Otherwise a bit worn, but ok.

It did what I needed… about 8 hours while overnighting in the city. Clean, with a comfortable enough bed. Otherwise a bit worn, but ok.

Need cleanliness

Need cleanliness

Staff was great

Staff was great

Im hapy

Im hapy

Room should add more light in the room. And should provide

Room should add more light in the room. And should provide

This hotel is not in a very good neighborhood. The subway station is only 3 blocks away but you have to walk through a very sketchy area, we saw drugs being bought in the park between the hotel and the subway and also saw some empty syringes on the ground too. We had 2 different rooms because our first room would not lock when we tried to leave. Both rooms had views of Chinatown with tons of garbage piled up on the sidewalks all 4 days we were there. Our reservation said "city view" and I'm not sure what that meant to them but I wasn't expecting to see the dirty streets of Chinatown. Also both rooms that we stayed in had near empty rolly of toilet paper in them, and no additional rolls. I had to track down a housekeeper halfway thru our stay to ask for another roll of toilet paper. I was also told housekeeping would come every other day so I was expecting at least one visit for our 4 day stay to get new towels but they never came. I will say the room had excellent heat and great water pressure in the shower. The bed was very comfortable as well. Overall, the room was ok and affordable but not worth having to deal with the unsafe neighborhood and subway commutes.

This hotel is not in a very good neighborhood. The subway station is only 3 blocks away but you have to walk through a very sketchy area, we saw drugs being bought in the park between the hotel and the subway and also saw some empty syringes on the ground too. We had 2 different rooms because our first room would not lock when we tried to leave. Both rooms had views of Chinatown with tons of garbage piled up on the sidewalks all 4 days we were there. Our reservation said "city view" and I'm not sure what that meant to them but I wasn't expecting to see the dirty streets of Chinatown. Also both rooms that we stayed in had near empty rolly of toilet paper in them, and no additional rolls. I had to track down a housekeeper halfway thru our stay to ask for another roll of toilet paper. I was also told housekeeping would come every other day so I was expecting at least one visit for our 4 day stay to get new towels but they never came. I will say the room had excellent heat and great water pressure in the shower. The bed was very comfortable as well. Overall, the room was ok and affordable but not worth having to deal with the unsafe neighborhood and subway commutes.

The room was pretty clean and had enough space. However the shower head was not working properly and there was no hand soap in the restroom.

The room was pretty clean and had enough space. However the shower head was not working properly and there was no hand soap in the restroom.

They do charge 30 bucks for taxes, etc. when you check in. I knew that because Hotels.com told me about when I booked. A very lively neighborhood is a bonus, and it’s just a couple of blocks from the legendary Dimes restaurant and Metrograph theatre. I’d give it five stars but then everyone would expect the Hyatt and be disappointed.

They do charge 30 bucks for taxes, etc. when you check in. I knew that because Hotels.com told me about when I booked. A very lively neighborhood is a bonus, and it’s just a couple of blocks from the legendary Dimes restaurant and Metrograph theatre. I’d give it five stars but then everyone would expect the Hyatt and be disappointed.

The location was convenient. However, the reception was very lackluster in help. After asking about upgrading to another room with 2 beds, the receptionist replied, without looking, that every room was occupied. Upon walking into the room, there was a roach crossing the bed. After checking with the receptionist about this, I noticed a mouse run through the lobby. The morning of check out, we were woken up by somebody banging on the door down the hall. This happened again about an hour before check out.

The location was convenient. However, the reception was very lackluster in help. After asking about upgrading to another room with 2 beds, the receptionist replied, without looking, that every room was occupied. Upon walking into the room, there was a roach crossing the bed. After checking with the receptionist about this, I noticed a mouse run through the lobby. The morning of check out, we were woken up by somebody banging on the door down the hall. This happened again about an hour before check out.

I canceled my booking. Did not seem as I expected. Tried to get refund but didn’t

I canceled my booking. Did not seem as I expected. Tried to get refund but didn’t

Great location

Great location

Dirty, cold, neglected

Dirty, cold, neglected

Inexpensive and very clean. Close subway.

Inexpensive and very clean. Close subway.

I had asked for twin beds and was given a King size instead, which was far from ideal

I had asked for twin beds and was given a King size instead, which was far from ideal

Ok for the price , but I probably would not stay there again. Front desk person at check in was very friendly and nice. The front desk person after her was kind of rude and did not provide good customer service.

Ok for the price , but I probably would not stay there again. Front desk person at check in was very friendly and nice. The front desk person after her was kind of rude and did not provide good customer service.

There was no hand soap in the room, I notified staff, she notified housekeeping, four hours later still no soap, staff graciously looked herself and found the only bottle of soap available and gave to us. The shower did not work, and the tub was clogged. There were women's fake eyelashes in the bed, and ash as if someone has smoked in the bed.

There was no hand soap in the room, I notified staff, she notified housekeeping, four hours later still no soap, staff graciously looked herself and found the only bottle of soap available and gave to us. The shower did not work, and the tub was clogged. There were women's fake eyelashes in the bed, and ash as if someone has smoked in the bed.

I don’t understand how they can have pictures up that are completely completely inaccurate. The rooms don’t look like these pictures, the lobby definitely doesn’t look like these pictures, there are no amenities like shown. It is very deceptive unfortunately.

I don’t understand how they can have pictures up that are completely completely inaccurate. The rooms don’t look like these pictures, the lobby definitely doesn’t look like these pictures, there are no amenities like shown. It is very deceptive unfortunately.

Had to request a remote for the TV - one roll of toilet paper available - soap dispenser empty in the shower - room was very small. Staff seemed disinterested. Room was clean, however, and priced right. If you just want a place to shower and sleep, you could do worse.

Had to request a remote for the TV - one roll of toilet paper available - soap dispenser empty in the shower - room was very small. Staff seemed disinterested. Room was clean, however, and priced right. If you just want a place to shower and sleep, you could do worse.

Very good hotel for a short stay and for a good price. Neighborhood is not great though.

Very good hotel for a short stay and for a good price. Neighborhood is not great though.

Convenient location, easy check-in process, great staff! The towels could be better in quality, both my towels had a hole.

Convenient location, easy check-in process, great staff! The towels could be better in quality, both my towels had a hole.

Very clean, friendly staff. Busy but safe area. Plenty of areas for food nearby.

Very clean, friendly staff. Busy but safe area. Plenty of areas for food nearby.

Very clean, basic accomodations.

Very clean, basic accomodations.

A terrible r view was given to this hotel. We can start with terrible customer service at check in, followed by hidden fees once check in. What made this a complete terrible experience is the roaches in the room and no room service. Our stayed was a complete nightmare. Would never stay at this hotel again.

A terrible r view was given to this hotel. We can start with terrible customer service at check in, followed by hidden fees once check in. What made this a complete terrible experience is the roaches in the room and no room service. Our stayed was a complete nightmare. Would never stay at this hotel again.

It was clean, a good price, just feet from a corner deli that had hot and cold food. Very close to things nice to look at when walking. Apparently it is just on the edge of what is considered china town. I don't know about parking, I ubered from airport.

It was clean, a good price, just feet from a corner deli that had hot and cold food. Very close to things nice to look at when walking. Apparently it is just on the edge of what is considered china town. I don't know about parking, I ubered from airport.

Nobody in the wide open lobby all night.

Nobody in the wide open lobby all night.

Very clean and neat

Very clean and neat

Pricey

Pricey

I did complain at the moment, they tried their best I’m sure, I didn’t quit see it but ya never know when someone is just having an off day and it’s not all the time. I wish I would have just spent more money and stayed somewhere a little nicer, and closer to Times Square.

I did complain at the moment, they tried their best I’m sure, I didn’t quit see it but ya never know when someone is just having an off day and it’s not all the time. I wish I would have just spent more money and stayed somewhere a little nicer, and closer to Times Square.

Simple clean and efficient room in an interesting eclectic part of Manhattan. Staff is a little aloof but good.

Simple clean and efficient room in an interesting eclectic part of Manhattan. Staff is a little aloof but good.

I’m not sure why the bad ratings. We thought the place was clean. Staff was friendly enough. Decent location. The only thing is they do have luggage storage but if it’s crowded you might have to leave your bags in an unattended area of the lobby. Otherwise we would definitely stay here again.

I’m not sure why the bad ratings. We thought the place was clean. Staff was friendly enough. Decent location. The only thing is they do have luggage storage but if it’s crowded you might have to leave your bags in an unattended area of the lobby. Otherwise we would definitely stay here again.

Reasonably good place to stay. Room was pretty barebones but the bed was as comfortable. Toilet didn’t work well and leaked from the water chamber. The shower head functioned but was broken. The water however was warm quickly. The soap dispenser didn’t work but fortunately I carry a bar with me. Location is excellent right in the midst of Chinatown. I’ve stayed in better and I’ve stayed in worse. Price was decent for NYC.

Reasonably good place to stay. Room was pretty barebones but the bed was as comfortable. Toilet didn’t work well and leaked from the water chamber. The shower head functioned but was broken. The water however was warm quickly. The soap dispenser didn’t work but fortunately I carry a bar with me. Location is excellent right in the midst of Chinatown. I’ve stayed in better and I’ve stayed in worse. Price was decent for NYC.

Great location, easy check in, great budget experience. Would book again.

Great location, easy check in, great budget experience. Would book again.

Great location.

Clean rooms with everything we needed and they were able to hold our bags when we checked out.

Excellent and very good quality

Rooms were clean and the staff was friendly. Access to two major subways and plenty of restaurants within walking distance.

Comfortable bed. Friendly and helpful staff - needed an extra pillow for the extra comfort and got one right away. Area is well connected and in the middle of the (non-touristy part) of Chinatown, which I loved. The hotel does the job and I got everything I needed, a cheap, but clean and well located stay.

Great location

Clean room. Comfortable bed.

The hotel front desk were unable to help me with simple requests like printing a folio/receipt, changing my check out date (I requested in advance within my cancellation policy when the change should have been allowed). Their booking system doesn't seem to work very well. I was overcharged an extra night of service fee and only was refunded because I asked them to double check. We also only got housekeeping 1 of the 4 nights we were there which isn't a big deal, but feels annoying when you pay an extra service fee per day. Don't bother leaning on the front desk manager for help - she was rude to me and to the other customers who asked for help with their room......which didn't have a working toilet. I felt bad for them and they got upset, but only because of her attitude and blatant unwillingness to try ro help them.

It was ok

The staff do not seem to care about customer service. When I arrived to drop off my bags, the lady at the front desk seemed annoyed and didn't bother to really help me. When I came back later at check in time, the desk was unoccupied (mind you it was PEAK check in time for guests), and they took quite a while to come to the desk once I called. The hotel itself didn't seem really clean... I found hair in the bathtub and just overall felt kind of gross. On the bright side, the heater worked and my stay was only one night! I think it's worth it to pay a little more and stay somewhere more clean, safe, and friendly!

The bathtub has some problems and the door second lock was broken. It was clean and good air conditioning.

Great air conditioning, quiet, very convenient location. Staff needs people skills.

The room was very clean and smelled nice! There were se minor defects, the bathroom outlet didnt work, mirror was broken, but otherwise it was nice. The o

The room was clean and cleaned daily but very small. Most lights in the room did not work. The staff were not welcoming and not very helpful. Close to many stations which was amazing. However, will not stay here anymore.

The best part of this hotel is the location. Given the lower price, I wasn't expecting too much, but the pictures on the listing are old and the property is much more run down than the pictures would indicate. That being said, the room was clean, the bed was comfortable (even though the pillows were thin), the bathroom was clean. There were no bugs to be found at all. There are no TVs or phones in the room, but the Wifi was decent. The major issue that I discovered at the end of my stay was that the door did not lock well. Locking it from the inside was easy and secure, but when you left the room, the door was able to be opened without the key card. There was no staff present at the desk when I checked out to inform. If I would have noticed earlier, I would have requested a room change. Fortunately, no one entered the room while I was away from it and nothing was stolen, but it could have been a disaster.

A

Very noisy on Saturday when we wanted to sleep in

This hotel served our need for a good night’s sleep after an 11 hour nonstop flight. The bed was comfy and the room was clean. The location leaves a lot to be desired but the price was right. Ty hey also let us leave our bags after checkout so we could roam NYC comfortably before heading home.

The neighborhood is a tad dicey and the facade is questionable - not great street appeal at the entrance. The room is fine, bigger than most and clean, but the whole vibe is a bit disappointing. But, have to admit, a bargain at the price.

The hotel was advertised nicer than it is. But we never felt unsafe and is a nice cheaper option for staying in the city. Not a lot of amenities and run down. Room did not smell and the bed was comfortable albeit stained cover.

Location!

Holes in the wall. Broken furniture. Multiple bug sightings. Extremely nosy throughout the nite and early morning hours.

It did well considering the price. Subway stations within a 20 minute walk. Wear sturdy shoes! The Brooklyn Bridge is within walking distance. I’d go again!

Great location and value but it was disappointing that there was not someone at the front desk during checkout and at various times throughout each day. When I called to ask if I could drop off my bags before check in and was told that I could. However, it was not explained that there would be no space for them except behind the front desk, which was not monitored therefore leaving our bags out in the open and unsafe.

Hole on wall, mildew on bather room

The front desk was often not staffed. Amenities were sparse.

Mediocre and decent

clean room no breakfast in china town

Right on Canal St, next to the best dumpling spots. We had our own bathroom. It was easy to check in. Staff were monitoring the entry door throughout the day and evening.

Chinatown has gone downhill ! Very dirty area.

Room is not well equipped, dated, and generally uninviting. I was uncomfortable.

Small hotel on a very Busy street.

Clean with a great a/c real nice guy at the front desk on check in, a good deli for grub and coffee across the street on the corner and a short walk of 10 minutes to Little Italy, Second stay there and will go back again and park close by in a garage at 2 Division Street

My room was clean and nice. Got my own bathroom microwave and fridge. Staff was very nice and helpful anytime we need something. Ac and heater works great. It is a very good spot in Chinatown and walkable to any stores and the subway. I would stay here again :)

Right in china town and close to the metro! Great spot for foodies.

Staff was friendly, but room was not clean enough and smells bad

Room was fine. A little too bare bone. The bed was fine. Good pressure in the shower.

The receptionist was not helpful at all and often times rude. The front door was locked on occasion. The entire hotel lobby, corridor, and rooms smelled of an odor that got my stomach sick. It was not aThe receptionist was not helpful at all and often times rude. The front door was locked on occasion. The entire hotel lobby, corridor, and rooms smelled of a odor that got my stomach sick. It was not a pleasant day.

Twin bed was comfortable and the A/C was nice and cold!

This hotel was just okay. Lobby doesn’t look ANYTHING like the pictures. Decor and amenities were very sparse. Best thing going for it was at least it was clean.

As advertised

Room was clean. I overlooked that room does not include a tv. But we honestly didn’t have a lot of down town to watch anything. Lot of noise outside. Staff is friendly.

The room was small, and missing basic features such as a phone, full length mirror and a good chunk of the outlets didnt work. We had to get our key card rekeyed everytime we left, and the toilet ran the entire we were there. When we brought it up to the front desk, they suggested we turn the water off if it was too loud when sleeping.

The a/c kept the room cool, but it was very noisy. The cleaning products used made the room smell and caused an allergic reaction. The luggage rack was broken, and they didn't have another.

There were plenty of subway stations near by. Price was also reasonable.

Very nice young man at our check in. That was much appreciated.

For starters, the staff are very unprofessional, always on their phone and don’t seem to care about the people staying there. Our room smelled like pee but were able to switch rooms which is the only good thing I have to say. There was no blow dryer like in the description and the tv was broken. The location is away from everything so long subway rides. The whole place in general smelled bad and dirty and is not worth any penny. Save up for a much better hotel. You get what you pay for but over a grand for 5 nights is still way too much for what this place is.

Great food nearby

Too within local store

post on line is not what we get ,no table ,no chair to seat ,on the wall have nail any where, not come back

La habitación tiene la alfombra sucia, la internet se desconecta, la caja de seguridad no sirve y los alrededores del hotel son sucios y oscuros

Overbooked hotel, did not honor reservation yet still charged full price for the stay. Rude staff, do not stay here.

Could not accept a digital card payment. Could not provide a receipt for our credit card payment until checkout. Claimed company policy. At 1am we were woken by the same staff member and its friend talking and laughing loudly outside our room in the corridor. We suggest this employee be moved on. He/she is no good for business!! Facilities in the room were OK, but basic. Local area in which hotel is located is filthy.

It was convenient

Dingy, run-down property with no amenities whatsoever. I had repeated issues with the room keys not working, as did other guests. The sheets and towels were clean, but everything felt very run down. I do not recommend staying here unless you have no other options. It's one step above a by-the-hour kind of establishment. I did not feel safe walking back to this hotel after dark.

This property is… old. The lobby is hot and smells of old diapers and something else I can’t quite place. The elevator smells even worse but is also stuffy. The location is wonderful if you’re visiting Chinatown or Little Italy. The bed is clean but there is only one pillow. I asked for 2 additional pillows and was told I’d have them if they could FIND extras- they found ONE and it looks a little scary. It won’t be touching my head. The room is clean and looks recently updated. The air conditioner puts out really cold air and the room has a fun view of the street outside.

Very dirty. Appliances didn’t work. No soap. No remote for tv. No fridge. Dirty

Shower head dripped water constantly, flooding the bathroom floor and making splashing noises through the closed door. Staff tried their best but no other room was available.

It was a nice small room, comfortable for one night.

Beds were hard. Rooms were not cleaned but got new towels and made the bed once in 4 days. Hidden service charge. Key card didn’t work and had to get a new one each day.

Air conditioning didn’t work.

Never again

The hotel is in a very convenient location, there are many places to walk nearby. The renovation is not very fresh, dirty spots on the carpet, bedding and towels. Very noisy, you can hear everything that happens on the street. If you just came to walk and see the city, then this is a normal option.

It was exactly what we needed. No frills, but clean and comfortable.

The bed was very comfortable and the front desk staff was very nice. I was surprised to find no hangers, and only one small, broken drawer in the very small, IKEA style armoire. Two of the four light above the bathroom mirror were out & there was a cockroach in the bathroom. For the price, in NYC, it could have been worse. There was an aggressive panhandler Saturday morning at 6:15am that was a bit scary.

The room was in good condition, as described and clean. The room was not ready when we arrived and the person working the front desk had to be called to check us in.

small clean room. just what you need in manhatten

Compared to previous visits to this property, I am very unimpressed. The property is less clean, the rooms are sparser; we had no lockbox, no “do not disturb” sign, the majority of the outlets didn’t work. There is no daily service unless requested at the desk. I will not stay here again, and that’s a shame because I like the neighborhood.

The room was clean, although the carpet was sus (I recommend bringing house shoes), and the lobby smelled like cat food, but I bet there was no cat. I'm willing to bet that there's folks there who rent monthly, it looks like renovated apartment units. That being said, the proce was right, and I was close to everything I came back to the city for. If you want luxury, this isnt it. If you want a bed, Roku TV and a door that locks, you'll definitely find that here.

Nice hotel. Located in Chinatown.

after all was good

Good stay for a weekend

The mattress was comfortable.

Decent for the price considering other NYC options. Nice fresh towels and comfy bed and AC. Could do with a few touch ups generally and providing enough toilet roll. An iron would’ve been good.

The hotel was not clean. Old everything. Cockroaches in the bathroom. Towels with holes and dirty. Staff unfriendly. Elevator broken. No hot water for the shower for two days. The entry is located next door to a storage facility and you have to dodge machinery, unloading and loading merchandise. It was not worth the money.

The carpet had gum. Otherwise, I was pleasantly surprised. Canal loft should strike a parking lot deal with a nearby garage. I think Expedia should quote based upon overnight stays rather than days. The hotel is worthwhile to stay

First bedroom TV was broken and sheets were dirty. Got moved into new bedroom by 2nd of stay where the headboard was busted up and the closet mirror was shattered.

Perfect & convenient & love that you get a bathroom

Great place

Pictures are deceiving my room has stains everywhere. My headboard is crumbling. The elevator slow there’s no air circulation. This is actually the worst hotel I ever been in

Clean room but bed was not made on the second night, toilet paper was missing and soap spender empty. But worst is thet you cant sleep as you only have the choice of a noisy a/c or a hot room

Odd sounds constantly in the night.

There is a permanent stench in the air that permeates your clothes from the garbage on the streets around the hotel. The lady who works the front desk during the day always had headphones in and took forever to notice that we were standing in front of her with a question. She never smiled and gave quick, one-word answers to our questions and acted annoyed that we had interrupted her watching whatever she was watching on her phone.

Clean reasonably priced

Exactly what is needed for a hotel room. A+

Room was pretty clean. Beds were comfortable. AC was great. Staff was good. They didn’t have kettle in room to heat water. Only basic amenities. We were over all happy with the stay. This place is in China Town and the neighbourhood was bad. It stinked.

Subway is only 6 minutes walking and your super close to little Italy and the bus that takes you to World Trade Center

Not bad for the price

Lack of overall effort on their part. No toilet paper in room nor shampoo dispenser. They did bring it right up. Don't even make the effort to provide coffee in any form. I've been in $10 rooms in Thailand where they provide coffee. Left door open all the time to creepy store room with stacks of used mattresses and other crap.

Adequate room, met expectations. It was fine for 1 night. I expected the room to be loud and it definitely was. Very convenient location in Chinatown.

The place is nice and convenient but there was one staff daylight shift and I asked for neccessities of toilet paper in our room and she was never helpful and did not provide us. Good thing a guy from midnight shift was very nice and accomodating and he exceeded my expectation when it comes to customer service.

This should be taken off the list for 10/10 stars and a hotel.. This property doesn’t compare to what a hotel is, whether good or bad!! I have never stayed in anything like this.. there’s no phone in the room to make calls not to the front desk, there’s no headboard, furniture only a bed.. this is not a hotel it’s a filthy room that has cockroaches..I tried to

The photos on Expedia seem better than what I had. There was no safety box and I have to ask for room change since the TV wasn’t working. In general the staff is amicable and the hotel was well located but needs improvements.

It’s fine for what you’re paying, don’t expect anything fancy

Property was clean , room in great condition !

The rooms are bigger than the typical NYC hotel within the same price range. Close to transportation —train- buses. The lobby always has a raw food/meat smell but if you bypass that, it will be a decent stay.

This place looks extremely tired . It needs new carpeting

The employees are nice and doing the best with what the hotel has to offer . NYC is very expensive so this place for $150-$200 is affordable . The carpets are dingy and with stains, the beds are marginal and the sheets looked wrinkled. I guess the sheets were clean but thin and hard to tell if they had been changed . The dresser looked like something picked up from the garbage bin with holes . The tv was cracked and the left side did not have image. The bathroom was clean and it appeared better than the rest of the room . I was told this hotel was used to host immigrants who trashed the place . It definetly could improve 100% with different carpet or pergo flooring .

The most terrible hotel I’ve ever been too never again

Nothing was acceptable it was the dirtiest neighborhood and hotel bad location poor services no amenities & I will never return pls charge the rating on this property to.poor

China town options are great for low cost dinners like dumplings!

The room was great for the amount i paid.

Not for light sleepers.

I have to give this hotel 5 stars because of the value. The room was clearly recently renovated but VERY basic. There were no extras like ironing board or a hair dryer. I requested non smoking but my room smelled like smoke. Housekeeping did the bare minimum. However it was clean, sheets were super soft and comfy, front desk was mostly friendly and I slept great. Two blocks from Manhattan. Easy walk to Little Italy. Such an amazing value for NYC.

Conditions is bad

The room was small, unclean. There were cockroaches walking around. Floor and wall were dirty, unclean

I flew in on a red eye and needed to rest desperately before I had to make a film screening later in the day… the front desk woman was quite friendly and accommodating - I paid an extra fee so I could check in a few hours beforehand. The room itself was clean, and bed was comfortable. The lamp next to the bed wasn’t working but I didn’t stay in the room for long, so I didn’t mind. I stayed on the 4th floor and it was quiet … there are some other buildings that can see into the room if you have the lights on and blinds open (like any apartment in Manhattan facing other buildings) so maybe just don’t walk around naked with the blinds open. I was worried from many of the other rooms that it was going to be really gross or dirty but i am pleased to report my room was clean and I’m very satisfied with the price, location and quality. It’s not fancy so if you need a no frills central place, definitely consider it. Bathroom was clean and towels were fresh and white. They do hold luggage, but it’s not hidden in a back room.. it’s kinda just a makeshift holding area behind the front desk.. so if you’ve got expensive valuables.. maybe consider using a service like BOUNCE to hold your luggage. Also, I took the subway from JFK to the hotel, and it was about an hour commute… and a very easy walk once I exited. Tons of food options nearby.. and I had to go to Tribeca so about a 15 minute walk. A- rating! Thank you!

Didn’t feel safe. Waited more than 15 minutes in lobby.

Really basic. No amenities. Disappointed

This hotel was nothing like what was shown online. The moment I entered, I was hit by an overpowering smell that set the tone for the rest of my stay. The room was in poor condition—there were noticeable stains all over the carpet, and the walls had several patched holes that hadn't been painted over. The bathroom was especially disappointing. I was provided with less than a quarter roll of toilet paper—maybe 15 squares—and the bathtub had so many marks and stains that I questioned whether it was actually clean. Despite advertising 24-hour reception, when I left in the morning, there was only a note left at the desk with a phone number to call if we had issues. This means anyone from the street could have walked in unchecked, which made me feel unsafe. I ended up staying just one night and had to go back and forth between the manager and the booking site to get a refund. I would not recommend this hotel to anyone.

This hotel was kind of laughably bad. The walls were spackled but not painted, carpet was dirty, two flat pillows on a full size bed and when we asked for more pillows they gave us little throw pillows in pillow cases. Card to our room kept not working so my boyfriend kept running down to the lobby every time we tried to get back in the room. Its only redemption is that the bathroom was clean, the sheets seemed clean, and the ac worked. I would not stay here again.

The staff wasn’t terrible. The condition of the room however , I just would’ve expected more cleanliness for the $100 price point and given the space or lack thereof in the room. I had an issue with the shower and knowing how to operate it , called to the front desk and no answer. I was in a rush to head to an event so I didn’t have time to take the elevator down and back up as it’s very slow and I had a call time to meet. I suggest staying here when you won’t really occupy the room. I would highly recommend bringing cleaning supplies to spiffy up the bathroom , especially the shower.

Great place to stretch out and rest in a quiet room. Good location, walkable distance to Chinatown and Little Italy.

The room was a pretty good size for two people. It was clean and had a nice view of the street to see all the action of the local people who live and work there. The location was nice to see all the sights of China town and little Italy. I would stay here again passing through on other adventures. Staff was very nice and helpful. This is not a big fancy hotel so if you are someone who cannot over look a few impressions, you may not want to stay, but I enjoyed it.

There was trash still in my room when I checked in. Shower didn't work.

Good place

My room was clean and comfortable. Other visitors were friendly. The location is good.

When I went to check in, they made me pay an extra service fee that they claimed wasn’t on the Expedia website.

The ac in our room was not working and the curtain in the shower was dirty and when I asked for a bill they said I was gonna be given one at the checkout however they couldn't print it at the checkout either

this is a good budget choice- it is NOT fancy, but the rooms are clean and its quiet.

Very nice hotel in heart of Chinatown. Close to little Italy, parks and bridges. Good price too. Clean rooms friendly service. Be prepared for rules about food and outside guests in the room. Nothing unreasonable just be aware.

We found three cockroaches in our room.

Staff friendly. Had a bottle opener for me to use. Great location. Spacious rooms. Clean and quiet. Great value.

Fridge didn't work and no remote to tv, overall

My family and I had a good, comfortable stay. Everything was clean and neat. The only real issue was that my key cards were deactivated multiple times during my two day stay. The staff were happy to fix the cards at the front desk but there was no explanation for why it kept happening after one or two uses. Some of the outlets in the room were not working properly, as plugs would slip out easily. Other than that, the room was in excellent condition and gave me everything I needed. The location and price were very good.

I didn’t like the area. A bit stuffy/ smelly. There was no safety deposit box. Room was clean and we were supplied with towels every day but no one made the bed. It was the most affordable I could find for this time of year.

Hotel was gross. We had cockroaches. There were holes cut into the drywall and cockroaches were crawling out of there. Shower curtain had bloodstains on it. Smell was terrible.

Tiny