Ramada by Wyndham San Diego National City

Bed had debris inside the sheets. Was told housekeeping would clean up the next day yet never did. Air conditioning blew damp air. No hairdryer. Receptionist was nice but couldn't do anything.

The room needs maintenance and the amenities did not work

Terrible place great staff

It was helpful thank you

The toilet tank was broken we had to use a bucket like in the 3 rd world iron didn’t work keys didn’t work

Great value for the price. It’s not a luxury resort, but you get exactly what you pay for in a good way. The room was clean and it had everything needed for a comfortable stay. Would recommend for travelers on a budget.

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Great staff, great hot water for shower and a great nights sleep.

Very good

The first room we got smelled like smoke, when we went down to let them know they were very nice and changed rooms for us. One of the staff came upstairs to make sure the room didn't smell. The second room was ok however it was not very clean. the floors were sticky and left black markers on our socks. The bathroom had a few bugs. The best thing about the place was the staff.

Only good if you do what I did with my family. Which is to be gone all day and only come back to sleep then leave again.

Overall it was very good I like the view right in front of the ocean and the fresh wind blowing on top of my floor.

Clean room

One of the worst places to stay

Horrible rooms missing items bedding and iron hairdryer

We each had a horrible stay the only thing we enjoyed was the view from our room When arriving the staff said we could check in early unless we paid $55.00 each But when it was time to check in our rooms they weren’t ready until 3:40 the lobby restrooms were filthy I had to complain Our room didn’t have a working iron or a hairdryer one of the beds didn’t have a blanket the air conditioner was supper loud I asked for extra towels which they weren’t going to give us any The other room didn’t have blankets on both beds and the air conditioner was leaking And the third room was also missing a blanket I was the only one who complained and went and got the teams we needed at the front desk The rest of my family just did without We had a Horrible Horrible stay

Clean room and make sure it’s available

The only problem i had was the tv didn't work in the room. Other then that it was a great value for what I got

DO NOT stay here. DIRTY. Seedy. Had to sign a waiver saying I’d be appropriately dressed in the lobby because they often have prostitutes as patrons (they literally told me this). Had to ask for the floor to be mopped. BED BUGS. Woke up with large bites all over my body. Had to bag my pjs and buy new ones at the local Walmart to keep from bringing any home. Beds come either with no comforters at all (just thin sheets) or comforters with numerous large stains, burn marks etc. Staff literally told me they had no comforters without stains and burn marks. Had to ask for a tv remote, microwave, and working coffee maker which were supposed to be included. Moved to another room. Woke up with MORE bites… The stay was incredible, as in unbelievable. Even if it were free, the condition of the hotel is unacceptable. I will say staff never ignored any concerns that were expressed, and when I brought to their attention that no one had apologized for my experience, they did apologize. They’re well aware that the condition of the hotel is deplorable and that the ratings are low as a result. They blame management for not overhauling this location and I agree with them. Expedia should stop recommending this hotel immediately.

Exceptional

I went down and asked for a clean sheet , the front desk said no one is here to change it for you, I said if you gave me I will change it for myself, and he said the laundry is close right now.😢

The staff was friendly and helpful, however the hotel was dirty, there weren’t any towels, the washing machine did not work, the tv only worked on one station, the room was hot and the phone did not work. There were also bugs in the bathroom and the tub was filthy.

We also found roaches in the room, which was completely unacceptable. There were mold stains on the ceiling, creating an unhealthy and unpleasant environment. The TV didn't work during our entire stay, and basic necessities such as towels were not provided until we specifically requested them. Overall, the cleanliness, maintenance, and level of service were far below what any guest should expect. I would not recommend staying here and will not be returning.

Starts at check in $100.00 deposit & $30.00/day to park. Niether which is mentioned on EITHER Hotels.com, their website states fees may very. Unfortunately I did't check their website carefully enough, Which brings to the Staff, I didn't question the deposit but I had a real problem with the parking the young lady stated they charge $50.00/nite downtown, I reminded her this Natonal City along way from Downtown. The grounds: The parking is dirty and the Hookers stay out of it, However the building for the most part clean. The Room had been cleaned and right away they but 1 set of towels easily corrected as the maid was a couple of doors away. The Fidge had not been running so it a while to cool down. However the hotwater takes quite awhile

good if you’re someone who doesn’t plan on staying in your hotel. convenient location, paid parking lot, cold ac if you like that, knowledgeable friendly and helpful staff, the lights at night are aesthetically pleasing as well. now the bad, heater did not work, there was a roach in my room on my last day so i’m sure it was around just hidden. be careful of the entrances at night if you are a solo female traveler.

Bad

Don’t let the advertising picture fool you

1/10

Dirty floors, walls are peeling off, cockroaches and the pool has been broken forever. Weird Indian guys that are messy and trash the place. Prostitutes outside the parking lot standing waving at people.

The location is great and the price Dirty floors, walls are peeling off, cockroaches and the pool has been broken forever. Weird Indian guys that are messy and trash the place. Prostitutes outside the parking lot standing waving at people.

Worst hotel in San Diego would even fix my A/C

The staff was nice. They were friendly and helpful. The pool and the hot tub were unusable. Unprepared for the amount of adult entertainers in the neighborhood.

The property looked nothing like the photos or description advertised online. When we arrived, our room had no blankets or towels. When we contacted the front desk, we were told they did not have any available, which is unacceptable for any hotel. We stayed for two nights and three days. During our entire stay, neither the pool nor the restaurant was open. We were informed that the pool had been shut down by the health department. The cleanliness of the property was a major issue. There were bird droppings throughout the common areas, the ice machine was broken, and the lobby and elevators were dirty and poorly maintained. Our bathroom was filthy upon arrival. There was mold in the shower, used toilet paper left behind, and a leaking hole in the ceiling. To make matters worse, there were vagrant individuals hanging out in the hallways, which made us feel unsafe during our stay. The staff was also very rude whenever we asked questions or needed assistance. Rather than being helpful, they acted as though guests were inconveniencing them. Overall, this was a very disappointing experience. The condition of the property, lack of basic amenities, cleanliness issues, closed facilities, safety concerns, and poor customer service made this one of the worst hotel stays I have experienced. I feel that the hotel was misrepresented online and would not stay here again.

The room was very dirty. We moved the bed to be able to accommodate for our son and there was wrappers and a ton of trash underneath the beds. The phone wasn’t working, the tv remote wasn’t working. On top of this, the vent for the AC began leaking water.

Parking is free

The price. Parking is free

One star is being generous. Do not fall for the pictures that are being used, they are not up to date! What they're showing you is not what you're booking. You’ll be paying for a filthy roach infested room and Most of the offered amenities, nonexistent. DO NOT BOOK!! THIS PLACE NEEDS TO BE SHUT DOWN AND GUTTED

No extra towels or blankets were available

When we arrived late at night and began unloading our luggage, there was a man walking around the parking lot with a flashlight who continuously stared at us without saying a word. This made us feel very uneasy and uncomfortable. We later learned during checkout that he was the parking lot security guard; however, he was not wearing any visible badge, uniform, or vest identifying him as staff. His demeanor also came across as unwelcoming. Unfortunately, the experience did not improve once we entered the lobby. The front desk employee was rude and dismissive, repeatedly interrupting me while I was speaking and making us feel unwelcome from the start. Upon entering our room, we found several cleanliness and maintenance issues, including cockroaches underneath the TV box unit, hair on the sheets and bedding, cigarette burns on the comforter, and peeling wallpaper that appeared to have been poorly repaired. Overall, this was a very disappointing experience. The combination of the uncomfortable arrival, poor customer service, and lack of cleanliness made for an unsatisfactory stay. I would not choose to stay here again.

There was hair in the bathrooms, toenails near the front door, pool not working, I heard that the top 5 floors they use for homeless people, internet did not work, the room had a terrible stench right when we walking in, the covers was a sheet, and it the stairwell smelt like urine for a start. Worse hotel I have ever stayed at in my life. People kept complaining at the front desk as I was trying to use the internet but could not and overheard all of their complaints.

My room was okay, no bugs, but definitely dated. The bigger issue came with the rooms next to me or above me causing overwhelming amount of noise during sleeping hours. I was forced to call the front desk in the middle of the night (from my cell phone because my room phone was broken) to ask for assistance and I was told that security would be notified...the problems went on for another hour or longer. Next morning I went down and talked with staff and they were given the same information as the person I talked to at 230 & I was assured they would be moved or talked to, I would get notified of the resolution, and they would be moved or advised to stop with the noise. Note: staff did not follow up. Next night, it happened again. I went downstairs and told the desk, & it was told their GM would be there at noon and I could wait to talk to her or call & ask for her. I called this pm at 1215 and she was gone and no calls to me to make it right. Please keep in mind, I had a minor child participating in a sporting tournament and was woken up so many times due to the neighbor and the overwhelming noise from the ac unit. I am very displeased with my stay.

The restroom is out dated, poor management, the manager was yelling at his staff in front of several customers.

Nice view of the bay. Hookers, pimps and homeless people hanging out in and around the property.

The fridge wasn’t working, some roaches are around, no trash bin in the bathroom, no breakfast included while in booking it says breakfast is included

Bad

The fridge wasn’t working, some roaches are around, no trash bin in the bathroom, no breakfast included while in booking it says breakfast is included

There were no towels in my room there was no breakfast in the morning as advertised

NOTHING!! IF I COULD GIVE THEM A MINUS I WOULD! HORRIBLE!! roaches and little black animals on the bathtub (I do not know what they were) no AC on my room for 2 days!! they did not clean our room in 2 days! finally they transfer us to a new room with a very loud AC. they said they were going to give us a discount for what we went thru and instead they charge us TWICE! not counting they charge for the parking 15 dlls. a night! HORRIBLE EXPERIENCE! the hotel is used as a motel (you will see a lot of "night servers" under the influence, going in and out all the time) DO NOT STAY IN THIS HOTEL, specially if you have kids.

N/A

Reggie was great at the front desk and took great care of me!

everything is really bad

Bad

Low price. Prostitutes outside. Toilet didn’t work. No hot water in the shower.

NOTHING!! IF I COULD GIVE THEM A MINUS I WOULD! HORRIBLE!! roaches and little black animals on the bathtub (I do not know what they were) no AC on my room for 2 days!! they did not clean our room in 2 days! finally they transfer us to a new room with a very loud AC. they said they were going to give us a discount for what we went thru and instead they charge us TWICE! not counting they charge for the parking 15 dlls. a night! HORRIBLE EXPERIENCE! the hotel is used as a motel (you will see a lot of "night servers" under the influence, going in and out all the time) DO NOT STAY IN THIS HOTEL, specially if you have kids.

Superb

The staff was rude upon checking. We booked a room for 4 of us and we only had one bath towel, called downstairs to ask for more and they never did. I had to go downstairs to the front desk to ask for towels and I was treated like I was planning a towel heist. The pool was closed for health reasons. Everything was broken inside the room, the only decent thing was the tv

The pictures they posted are inaccurate. It needs quite the update. The room we stayed in had cockroaches, torn curtains, floors that had not been cleaned, more than dust all over the place. The tub was stained red from hair dye or something similar. Let's just say it needs quite the work.

The hotel was terrible, dirty room, pool was shut down. we didn’t even have hot water for the first day and a half they offered a discount then didn’t give it.

Horrible experience , room is dirty , blood stains in the bed sheets , feces in the floor, curtains were ripped with blood stains .. never again . They even had the nerve to charge me twice the deposit on my card

Low price. Prostitutes outside. Toilet didn’t work. No hot water in the shower.

Room was dirty smell like smoke, the front desk took 1 hour for check in. No towels when I ask for. Till 5 hours later. I would not recommend this hotel. Poor customer service…

Bed bugs

Nothing! Prostits live here , domestic violence in the parking lot, no towels or blankets, the room was not clean, toilet and bath were unusable. Just a gross expense

Nothing! Prostits live here , domestic violence in the parking lot, no towels or blankets, the room was not clean, toilet and bath were unusable. Just a gross expense

We checked in online and also called the hotel ahead of time to confirm that arriving before midnight would be okay. We arrived around 9:30 PM and were first assigned room 601. The hotel lobby was extremely dark — only the front desk area and the front of the elevator were lit. There was one guest ahead of us in line and about three guests exiting the elevator while we were getting our room key. When we entered the room, we noticed an alarm/security device sitting loose on the table, which immediately made us feel unsafe. We called the front desk to report it, but they already seemed aware of the issue. We requested another room and were moved to room 718. Unfortunately, the second room was also unacceptable. There was no hair dryer provided, and it appeared that the sheets on both beds had not been changed. The sheets and pillowcases had many spots and stains, and the next morning we even found a pair of socks inside the bedding. By that time, it was already after 10:00 PM, and we no longer felt safe going back out to deal with the situation. We ended up removing all the sheets ourselves and slept without them because we felt uncomfortable using the bedding provided. Early the next morning, we contacted the front desk and requested a full refund because we could not stay for the second night. Thankfully, the hotel refunded us, but the entire experienc

They call this place a hotel ! No it’s a dirty building, upon our arrival there were prostitution outside of the building, the front desk man was very rude, when we got to our room we seen bed bugs roaches the floors were dirty bedding had holes and stains , me and my family weren’t in the room for more than 20mins before we left and checked out and went to another hotel ( Comfort Inn) i highly recommend the COMFORT INN

But I did not end up staying. Only stayed in the lobby for 20 minutes. Paid for the room, but never stepped foot in it Had nothing to do with the staff or the hotel. I just did not end up staying at the hotel.

Estuve 4 días y nunca limpiaron la habitación pedí toallas limpias y no tenían el personal poco amable

We had bedbugs roaches. There was blood on the walls and there was no blankets on beds. It’s horrible.

There was cockroaches on the bathroom

Terrible

The room was dirty. Service was rude, and there was bedbugs on the bed. Lots of them. I was able to take pictures and videos. It was nasty.

It is an older place, as you can tell when you say there. For the rate, it was fair. The front desk was friendly enough, but follow-through on requests was limited. I didn't get the extra towels (requested twice). I didn't get the handset on my phone replaced (it didn't work). The air conditioner condensation pipe dripped right into the sink while i was washing up (the was weird). Parking was easy, though. And it's easy to find right off the freeway.

Room floors were extremely dirty. Feet turned black right after stepping out of the shower. Ended up seeing bugs in the bathroom. Staff was friendly. Lots of ladies of the night. Unhoused person in the hot tub area.

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TV and bedside lamps didn't work. Little flying bugs! I paid $25 for bread by 9:00 the person had still not arrived to open it and I had to leave. Bad neighborhood. Prostitutes use it regularly I saw several. Gross. This property should not be offered by Hotels.com.

There was cocarooch in the bathroom and the property is surrounded by prostitutes trying to work.

If you don't mind seeing hookers and an occasional leaky ceiling after it rains, this is the place for you

Espi Johnson was very helpful and very customer oriented. She told us everything we need to know about our stay. Thank you so much

The entire facility is very old and run down. The beds were clean and comfy but the floor had not been swept in a very long time. We literally had to wear shoes at all times. Our room had no towels at check in. We called at 3pm letting them know. They promised to send them up. We went shopping and came back around 7. Still no towels. The guy said yeah i think i have a few. I will send them up right away. Still no towels by bedtime. The next day we stopped at the desk after a long day at the beach. The guy simply said i have 2 i can give you. The guys behind us in line had the same exact interaction. As our stay went on we noticed multiple sketchy people and prostitutes so we eventually wondered if they don't supply them due to b this reason. Literally a group of junkies riding up and down the elevator doing drugs. Every ice machine on the property is broken so we had to buy ice at the very very sketchy gas station next door. Please do not bring kids here. Pay 40.00 more a night and get away from National City. We will never stay anywhere near this city again. This hotel has simply surrendered.

Room wasn't clean to normal standards. There was a shaver a hair left in the shower from previous guests. Lashes on the vanity. No towels when we first checked in, we had to go downstairs to ask, no one picked up the front desk phone. A water bottle left from previous guests. No hot water day of check out, we had to take cold showers.

Old building, no hair dryer. Very thin walls. Can hear guests next door and street traffic.

Every employee or staff work deferent, some are welcoming and helpful, others or not, especially when it comes to a major room concern.

The absolute worst stay I've ever had. To start, there was no toilet paper, towels nor bedding on one of the beds. There were working women ALL over the property. The last day of my stay, someone broke into my room by removing the window at 3:30am. I tried to contact the front desk. They told me they didn't have management nor security on weekends so there's nothing they could do and I should contact the third party (Expedia) that I booked it through. No care whatsoever for safety.

The hotel is 0 family friendly. It’s like a hotel for prostitution. There was a lady with a very short dress in the elevator with her butt out. The neighbors got in a fight in the middle of the night. The room was very poorly maintained. We got there late & my family and I were tired so we just stayed but we left next morning as soon as we woke up. There was a lady walking inside the hotel with nothing but a thong on when we were in the parking lot. It was terrible.

Staff was friendly and helpful

Había cucarachas y algunos huéspedes fumando mariguana, fue incomodo.

We had a pleasant time, no problems, no concerns. Staff was very friendly and helpful!

They ran out of towels and prostitues were in the parking garage

Our room had dried boogers, dirt and blood on the pillows. There was a nosering in the bathrub and the floors were sticky and not mopped.

The parking was convenient and close to the entrance. The check in staff was very slow and the man that helped me was not very friendly. The water in the sink was brown.

Genuinely I felt in danger in the area. There seemed to be a lot of long-term tenants, and several "working girls" living within the hotel and working on the nearby streets. Very concerning.

There are prostitute walking in things on the property and inside. Literally the street is a prostitute section. Standing in the street where you pull into park. They never have any clean towels. This was a horrible experience and wish I could have got a full refund! Don’t recommend especially if you have children!

It was clean and beautiful area

I left this hotel after 2 days. I paid for 2 weeks which was non refundable. Prostitutes in the lobby. When walking to my car in the morning, a female wearing a thong got out of the backseat of the car. Smells terrible. Not a place to go

The person at the lobby was extremely slow is like he was doing it on purpose

Not too bad..workable..not a luxury staying or entertainment place..just a quick get in get out sleep etc place on a budget.

Hotel is not clean. Place feels unsafe. I do not recommended.

DO NOT STAY HERE. I had stayed in a Ramada Hotel previously so I considered it an upgrade from a Motel especially as a 3-star hotel however I was very wrong. This Ramada was absolutely unacceptable at a price of $140/night. The lobby looked acceptable but I soon realized there was no security or gates anywhere so the hallways and stairwells are filled with crackheads and homeless doing drugs on the property and in the stairwells. There is a strong stench of urine everywhere. The entire place is filthy and in very poor condition. Our first room was left open and cleary someone had been in there as there was blood in the bath tub. We asked to have a new room and we given that but it was still in poor condition with blood stains on the sheets and just overall gross conditions. Walls are paper thin and you could hear the street noise as well as screaming neighbors throughout the night. My neighbor in particular blasted trap music until 2am. Overall it was a very unsafe neighborhood and the building felt like it was catering towards drug addicts. Would not recommend and will not be staying there ever again as I felt incredibly unsafe.

One of the worst places anyone can ever stay I don’t recommend this place as a place to stay, better of staying at a different hotel our room was filthy a lot of horrible activities going on in and around this place I will never or not recommend anyone to stay and I will never go back..

Overall, the day was good. We were in a non-smoking room. Elevator smelt like smoke though, and you could smell it outside your door. Three star review was more because although they said the room was ready when we checked in we dropped off our stuff and had to go out for an appointment by the time we got back in the room we found that we did not have a blanket, which required us to have to go downstairs get somebody at the desk was able to help take care of it for us. Staff was friendly, but there might’ve been maybe some professional appearance pieces with T-shirts being worn behind the counter.

Sheets on bed Stunk and had blood marks

I chose this hotel because if felt affordable and trustworthy for amount the history of the hotel chains reputation for cleanliness and quality. I have to say I was dismayed. There was no running water. Then when I called the staff they said it would be up and running in a few minutes. The water did not come back on for over an hour so I went out to eat and came back I went in the bathroom and turned on the facet and shooting air sounds came out. Then suddenly out of the side of my eye I seen a cockroach. Then I ran onto my bed and called the front desk. They told me they do not have cockroaches and the water will be on soon. At the exact moment I looked at the floor and two cockroaches were running under a chair in the room I am guessing they live in. I left the hotel and paid $400. for a night of comfort and piece at another hotel. The peace of mind was amazing. FYI: The Wyndham did not refund my money or offer me anything to adjust the room stay.

Very nice place, staff very professional!

We had to put a towel down in the shower to feel comfortable to use it, so dirty looking. The property allows hookers to go in and out.

Worst experience staying at this hotel in many years, cleanliness was so bad, there were cockroaches, bath tub had dirty stains, bad odor in room/air , black water in wash basin

Room was smelling cigarette at should be non smoking I probably stay for like 20 min and left I didn’t feel safe and on top of that they charge me for parking which I didn’t know

As we first entered the room it smelled like cigarettes and there was only 1 towel. I had to go to the front desk to ask for more towels and only was given 2 pool towels. This was the first hotel that I had been to that charged for parking. I explained thelat when I booked the room it never said about parking fees and they were nice enough to comp the parking for us. We stayed there 4 days and the housekeeping NEVER cleaned, emptied the trash or left clean towels in our room. The mirror in the room wasn't cleaned because there was blood and pus on it as if someone popped their pimples in front of it. The floors were dirty and needed to be mopped. The shower was ok but there was hair in the tub and on the shower curtain. The coffee maker was broken and after notifying the front desk they never brought a working one. After 2 days my husband had to go to the front desk and ask again for another coffee maker. Everywhere you walked there smelled like marijuana and the ground and stairs need a power wash. The WiFi was good and the beds were clean and comfortable.

This\nPlace is dirty mode and cockroaches and feces .It has homeless people living in the first 5 floors.I do not recommend this place to be on your app

Parking was easy. Building was gritty. Room was good for the price. The bed was very comfortable . TV wasn't working, called twice, problem was fixed. I understand they have a Motorcycle Club annual outing there. They kept us up half the night gunning their engines. Could smell smoke coming through the door, no indoor hallway, open the door and you are outside.

The rm was dirty , the bathroom was horrible. There was no handle to turn on the water in the tub. The sheets were dirty, the smoke detectors was off. It smelled of smoke. There were homeless people walking around. We saw Street walkers coming in and out of the hotel. It’s not safe if you don’t live that kinda lifestyle. I have pictures of it.

New room still had dirty floor but at least not sticky and the A/C was giving white noise lol. The tub was not great, my mom refused to shower. The refrigerator had a whole in it and did not work nor did the closest ice dispenser. The hall/balcony/walkway was full of pet urine and had fresh and old pet feces. I decided to book a room here because it stated it was recommended by families. I was traveling with my mother who is handicap and my 3 and 7 year old and I would never recommend this property to a family.

Good place

They kicked me out early

Absolutely horrible experience and stay. Room in horrible conditions. Rusty, it had a fly inside and trash left behind. Hairs in bathtub, no hot water, toilet seat and pillows. Sticky floor, light switch and dirty fridge/ microwave. Not a safe area inside nor outside. Not family friendly. People reside in hotel. Was woken up after midnight by a stranger asking for his friend. Very unsafe.

AWFUL! Filthy! Hair on EVERYTHING, the walls, floor, tub, shower ceiling and towels! Torn curtains and sheets. Chipped paint. There was a motorcycle club event in the parking lot. VERY LOUD, reving engines causing car alarms to go off and loud music until after midnight. An absolute HORRIBLE experience!

Staff was not available. It was not family friends, you have hookers at this hotel walking around naked.

Everyone here has been the best since day one . Very accommodating to whatever I may need. They strive to go above and beyond for their Guests.

Roach hotel full of drug addicts, prostitution, crime, old air conditioning makes lots of noise, outdated room, they also sell breakfast online but dont provide it in the morning

The front desk was not great, check in was smooth. There was no towels in the room, tried calling front desk several times and they did not answer ( it was 4:00 pm). Location was ok but lots of off people at night.

Is not a safe area, stay away

Safe, convenient and friendly staff.

Unfortunately that wasn't the case this time around. Lets just say I told my son's that we will never again stay at this hotel EVER AGAIN

Shady

staff was very helpful

Amazing

My sink was leaking and needed to be replaced. The tub was clogged and wouldn’t drain till it sat for 30 minutes. The refrigerator wasn’t clean enough to put my food in so anything I bought I had to rather eat or sacrifice to the family of roaches I found. I ended up spending both nights at a friends house and if I had a choice I would have gotten a refund but it was sat minute booking

No good !!

Room has wooden floors and is very clean. Staff is very accommodating as well.

Room was dirty, floor was dusty. Broken toilet holder. Bath tub was dirty, there were still hairs and dirt. Electricity plugs are not safety. The airxonditioning was so noisy and ithe floor was flooded due to condensation. I booked for 2 days, stayed for one night only as ai could not find any other place. Checked out the next day as ai could not stand the condition of the place. Not comfortable and pleasant at all.

We usually stay in oceanside california ramada, but we stayed in national city because of a baseball game in san diego, horrible experience.

No water..

No one was at the front desk when we arrived, and the lady was complaining there were no towels and she was waiting for a while for them. This place reeked of cigarette smoke. I wouldn’t even go under the covers the floors were disgusting. The bathtub was dirty and gross. There wasn’t even a trashcan in the place. I wouldn’t turn the lights off in fear that roaches might come crawling out. The only reason we stayed was because it was late & we had to wake up at four in the morning and it was close to the airport. I do not recommend anyone stay here. Such a waste of $! We should’ve just stayed at the airport.

Felt very unsafe

We arrived at 6pm and the room still wasn’t ready, the manager couldn’t care less or even tried to accommodate us for the inconvenience. Multiple ppl were being the told the same thing. He also had the nerve to give customers a terrible attitude. The rooms were filthy and smelled like cigarette smoke. Would never stay here again.

Really bad and dirty was disgustingly bad smell!

Online the pictures looked so nice, I was traveling alone and this has been the worst experience ever

The hotel boasted of a family friendly environment. This was not the case. The hotel had transients in the stair well smoking and snorting drugs playing loud music and charging their phones. Also, the hotel had prostitution in the garage and prostitutes changing their clothes out in the open. The room itself was disgustingly unclean and should not have been given to anyone. There were no towels, hair on the floor and beneath the covers. As well as crumbs in the bed, with black, specks, and the same crumbs were around the bed on the floor. The bath tub had sand and hair in it and the sink looked the same. The desk area had food and nail polish all over it and we were kept awake by the loud noise/moaning and groaning next door accompanied by the slamming door about every 20-30 minutes. We were forced to stay in the room because as mentioned by the last hotel we called spring break and all decent hotels were booked up. The next day when I called to talk to Reggie the manager his attitude was just as nasty as what he called “his hotel”. He told me as long as I slept in his bed and used his toilet( which I did not I went to the gas station) he’d be charging us and in the future do our research on the area we are staying in which means he’s aware of the activity taking place there. I was surprised to see the hotel’s rating which all said he was nice because the way he raised his voice and spoke to me did not display those characteristics. I would never book at this hotel again.

Something is not right about this place. Not the guests , not the managers, or staff. After arriving to the place to check in, I wanted to leave immediately. I had 3 rooms reserved for me my daughter and son and family. After a long day of traveling I was informed that they didn’t have my rooms available. 0 out of 10 I would not recommend.

Don’t trust the pictures, the room was nasty and had roaches. Multiple homeless people hangout there during the day and night.

Decent rooms and friendly staff.

Roaches all over the room restroom dirty air conditioner makes alot of noise alot of druggie people in the hotel

It is not nice at all. When we arrived there were a few suspicious individuals at the parking lot in their cars doing who knows what (Cleaning, rearranging their car) Security guard was present but it was just sketchy. I toilet water kept running all night, the shower here had a lot of build up. The exterior door was not properly sealed, you can hear everything going on outside as if your door is wide open. Definitely would not stay there again.

Fair

Place was nice but the manager that was there was an absolute ass. Other than that there was no other issues

I was assigned to room 402, then I went down to receptionist to request a different room and then re-assigned to room 710. The same problem. I went downstair and requested to cancel my reservation.

Noise from outside was constant and disruptive, especially at night, making it difficult to sleep. While I understand this is a 2.5-star hotel and expectations should align accordingly, basic cleanliness and upkeep should still be prioritized. I hope management addresses these issues because the location has potential, but the current condition does not justify a return visit.

The room was ok,but no blankets the room was sooo cold.

A lot of homeless people inside property going around on the stairs and elevator, many prostitution allowed in this hotel unsafe place to spend the night and we pay the night because it was close enough to places but this place is old everything is all dirty the room I was they had No towels no soap and it was disgusting

They did not have no heat in the hotel the two days I stayed there I definitely give the hotel a thumb down.👎

Wasn’t ideal. No cold water for 2 days.

Staff was very helpful and courteous the room is roach infested

The room was in terrible conditions it was dirty toilet was dirty and to top it all off it there was no hot water and we went for a funeral and we couldn’t even shower due to no hot water.

Staff was great but the room I got was outdated and had bed bugs I woke up itchy and with multiple bed bug bites do not stay here

Booked this hotel because advertised close to San Diago Zoo. This hotel is the worst hotel I have ever stayed in. Start with check in time was 3 pm. Arrived early and was told room not ready till 3. Returned at 3 and was told room not ready and could not give me a time when it would be available. We had reserved an upgraded room, but that room was not available and was given a standard room. (no reduction in cost). Once in room very dirty Bed sheets visibly dirty NO BED SPREAD 1 sheet only. Bathroom filthy light bulb burned out. Went to front desk to get a blub and was told why you need light in the bathroom. One towel that again was dirty. Believe it or not zero toilet paper. Refrigerator had rust and dried food in it. The curtain over the window had something dripping down where someone had thrown food at it. ONLY RESON I BOOKED THIS HOTEL BECAUSE OF THE WYNDHAM NAME. I have pictures if anyone is interested. Please Expedia take this off your recommendation Wyndham should be ashamed to put their name on this hotel.

I did not stay in the room, the room was occupied by another person and there was homeless people next to our room— very unsafe

One of the worse and dirty and stinky hotels

Floor wasn’t swept, smelled like cigarettes, and there were roaches in the bath tub.

In addition it’s a prostitution saloon basically ! Absolutely horrible and disappointing for anything with Wyndham name. I expected better.

Rooms and overall facility is outdated and rundown. Not enough towels/cloths. No coffee cups in room and no coffee in lobby :( No apparent security. No hottub use possible.

Met out needs

We was greeted awesomely BUT the room we got had no towels, toilet tissue, bed sheets was dirty, bathroom smelled mildew, ac was very noisy and the ac would not get colder then 75 degrees. we would not recommend to stay here. there was no breakfast or restaurant in there - the information was incorrect,. we are trying to get our money back for that one night stay.

Yes

Unsafe area

Room smelled bad. My sheets had blood stain. Shower head was corroded. There was roach while I showering.

The front desk that checked us in was so rude, doesn’t even know how to accommodate guests properly, I know this coz I work as a Hotel Manager!! Bathroom is dirty. We checked in for 2 queen beds, but amenities are only for 1 guest. MAINLY GIVING LOW REVIEW BECAUSE THE FRONT DESK STAFF WAS RUDE AS HELL!

The first room was in ok condition, but the TV did not work, and there were no towels. After the maintenance person worked on the TV to no avail, we were switched rooms. No refrigerator, no microwave, but they did get the TV working eventually. Yay. We were only staying one night, so we were able to deal with the room. Good night’s sleep, plenty of hot water but would never stay at this hotel again.

Hay muchas anormalidades en el hotel avia mujeres de dudosa prosedencia como si se estubieran prostitullendo hojo con eso. Por fabir

• Bed Sheet Stains, • Bathtub Stains, • Not Enough Stocked Items such as towels, shampoo, conditioner, etc. • Innapropriate Behaviors Going on Outside of the Hotel, both during the day & night, which is being brought back into the hotel, • Complicit Staff, who are not attentive to their guests & their needs. • Was not a positive stay, which made for a stressful weekend, & I would not recommend, especially for a Family.

When we arrived as we turned into the parking lot we were greeted with half naked females standing in the middle of the road(almost hit one).Checked in to room late (8pm) and no bath towels but one wash cloth and the towel for the floor in room. Called and asked for towel at 7am said that when housekeeping got in they would bring up. Waited till 9am went down stairs and they said they let housekeeping know and they would bring up as there was no towel in the back. We finally used the 2 to little towels that were there. We left for the day And when we returned at 7pm there was still no towel went down and waited for someone to come to front desk only to see manage was on side of playing craps with a group of men . Lobby smelled of weed very bad. Went to enjoy my bayside view only to see cops present and 5 to 7 hookers standing on the corner. Would not recommend for family’s

If you are looking to share a hotel with lots of hookers and their pimps, this is the place for you!

Horrible! Unsafe! All the photos advertised for this place are FALSE ADVERTISEMENT! I felt like I was in a 3rd world country at this place. First, when we pulled up for check in time, the lobby was empty, no one around, the amenities that were all CLOSED. No restaurants, no bars open, no luggage cart, nothing! I called out a few times before someone came to help me, but I could hear them in the back office using vulgar words and cursing. The guy who helped me had tattoos and did not look professional at all. The room was dirty, the towels had stains on it, I do not understand how a place using the name “Wyndam” could be so dirty and filthy! The sink was broken so it had water drip. The mattress had a bed sheet that was loose, so it came off easily and the mattress stunk. When we parked at the back of the parking, there were cars that pulled up and they were dealing drugs. At night when we went out for dinner and came back, the drug deals continued but this time there were also hookers that were walked out the hotel and standing around on the street, cars would pull up and flash their lights, and a black guy would run over and make deals. When we got on the elevator 2 gangsters walked out from the back office and got on the elevator. It looks like the reviews dating back months say the same thing and NO ONE has done anything about it! So, I did not want to waste my time with a review, but I wanted to warn future customers what is going on at this hotel. I did not see ANY staff

No towels

In fairness, the room was pretty decent for the price. They have a microwave and mini fridge. But the elevator stinks, it was raining during our stay and there was a leak inside the elevator. Not satisfied with the smell and cleanliness as well. But staffs were nice.

Hotel is very aged, a lot of deferred maintenance. Smelled yucky. A room with 2 queen beds had one bath towel and one wash cloth. It was very dirty. Not the worst I've ever rented but pretty close.

The staff seemed to preoccupied, when I checked in I had to wait for the desk clerk to finish talkkng to a.friend kn tne lounge. The room.had only a wash towel hanging, no other towels, when i notified them the desk clerk told me.ot would be a while to get towels. Air cond worked 1 day i was there a.week 2 times they told me thet were sending someone to check but nobody came to the room. Last time and only tIme at this place.

The room on the street side was noisy waith police sirens all night.

The bathroom had major bugs. The bathroom door got locked from inside out which took them over 2 hours to have someone come up and fix. I had to go to the front desk to ask them to open the bathroom door. Couldn’t use the lobby bathroom because it was not working. Ordered towels, waited 2 hours, had to go to the front desk and request towels again. Stairwells smelled like urine. Front desk barely answered the phone. Very disappointed and would not recommend staying there. This hotel has gone down.

Our room had no towels or toilet paper, had to ask several times for some. Floors in the room were filthy, hadn’t been mopped and my feet were black. Asked people on the elevator ride down other visitors if they had towels or toilet paper-they said no too. Also. Hookers on duty across the street. Nice place to go to die…

Rooms never have towels. Cockroach infested. Never had breakfast & Customers service sucks . Highly don’t recommend

. Towels and sheets are old. Room is dated and smelly. There was a bag full of trash right outside my door when I got the room. Staff was ugh. There was a service woman (lady of the night) in a bikini at 1 am showing her privates. Next to the back door to get in the building. Just not not the best experience for a good name hotel chain.

No towels, no toilet paper, super noisy fan. Not a very pleasant experience. 🙄

Lovedstaff

Very friendly cool environment

The wash sink was getting clogged, the A/C was dripping water and the water went all over the room by the time I returned from outside. The staff were very helpful and allocated me another room in time, but the hotel rooms felt not maintained well.

Room

Room was ok, receptionist super slow. No towels, not a good hotel if you have kids.

2nd time staying here Very good management

Our room was decent but unfortunately on the last night there was a roach in our bathroom. Quite a few of our friends staying there had bad experiences with these bugs. It was very unfortunate. Asante of then didn’t even end up staying the night

There was no breakfast. And there are roaches. Everywhere. Staff was nice but didn’t do anything about the roach problem.

No cleaning inspite of instructing them to do so

Room dirty, no towels, beds bad. Blood on floor and questionable people sitting in the stairwells. Worst experience I’ve ever had.

The room smelled, the shower faucet was broken, there was no hair dryer. The room was very old and worn out. We have never been in a worst hotel.

The bed great, carpet needs replacement, bathroom needs upgrade. In the middle of the night someone was screening on top of their lungs just outside our room waking us up. The price was ok for thanksgiving week. You have to request if you want your beds made, otherwise you came back to a no beds made room. There were no towels, in the room we had to request .

Our room wreaked of cigarette smoke, the bath tub wouldn’t drain and there were prostitutes coming on and off our floor the entire time.

Very generous and as should be . And definitely looking forward to booking another time

Not sure if it was one of guess or random person from the street that had crashed into a part of the parking area next to my car and no one came out to check or investigate

Excellent

Certainly won’t be staying there again. The room was a complete mess (dirty towels, rusty amenities, sticky floors, etc.) No iron in the room; the front desk person promised they would bring me one, but it never happened. The check-in/Checkout process was easy enough, but it was hardly a friendly experience.

Yes

I guess it is good :)

The room had a leak coming from the ceiling. There was literally only a sheet and pillows on the bed. The area is unsafe with prostitution and crime. The staff was great though.

Cockroaches

Bad

Staff at front desk qas great so was rhe housekeeping supervisor. Very attentive .

The room was good condition, however the cleaning staff when asked to clean room on days we asked.was unresponsive w

The room felt like it was neglected, the bathroom was dirty and there was no soap in the bathroom, we also had one towel for the two of us. On my last day I even ran into a cockroach in the bathroom. I’m sorry but that place needs a little tlc.

Heat did not work

Staff is always courteous and accommodating!

Terrible Hotel. Window was broken on room next to us the first night. Hotel won’t give refund.

Unfortunately im very upset, the rooms were infested with roaches. Parking lot and stairwell was filthy with roaches garbage used condoms and hookers in parking lot.As we checked in a woman was complaining about bugs and the asked for another room checkin clerk told her to use her bug spray. The check in clerk refused to refund us our money.back.This place is disgusting the very worst experience so far in my life.

This place is horrible. Poor customer service. Cockroaches everywhere it’s dirty inside and outside. Hookers all around. Found dead rat by the entrance door. No bath towels and no housekeeping provided.

This time l was disappointed. The Laundry towels were not available when we arrived. The towels did not arrive till the next day. The booking into our room was slow. We had to go through the process again when the person dealing with the booking walked out of the room. The floor was dirty it obviously had not been cleaned. There was no Bar facilities and restaurant facilities they were both closed throughout our stay. The under floor car park needed a clean up trash was on the floor. We understand there was a problem getting good staff the impression was they werenot well paid. The aircon was very noisy it obviously needs some maintenance. The view from the external balcony of the city was good.

Curtains are damaged, air conditioning units noisy, cockroaches on the floor

I found that the restaurant and the bar everytime I go is closed I have been there three times.

Sorry, but I will not be returning to or recommending this hotel to anyone.

We asked for a non smoking room and we got a smoking room. We checked in at 3pm and they told us the room wasn't ready. As soon as we walked in the room there where dead roaches on the floor and in the toilet. There was no towels in our room when we arrived in the room. We couldn't change the channels on the tv because the remote was not working. There was not an ice bucket or coffe cups. I went to the front desk to ask for cups and ice bucket and they told me they didn't have any. We asked for a hair dryer and they did NOT have any. Everything about this experiences was not good. The resond we got this hotel was because the wedding we where attending was down the street.

Photo shows one of many

Staff not friendly

I had buy cleaning supplies and towels to clean the room There was a convention that weekend, and there was no rooms available. There was nothing for the staff to switch me into. I am very unhappy with the service.

Roach infection, no filter AC loud, dirty elevators ,

AC terrible other than that great

First off let me say. I’ve been staying at this particular hotel for the last six years and have noticed the downfall of This place. Check in was totally different from checking out. Sendy was friendly and had great customer service, checkout lady was not. We had hair’S on our towels, no hot water & no remote and was told they were locked up and couldn’t get one until the next day.

The floor was not mopped properly, couldn't walk without slippers on. Room wasn't cleaned during our stay. NO FREE BREAKFAST.

I was unable to stay there, from the lobby it was smelling bad, and when they give me the room and I open the door, the room was undone bed covers in the floor the worst cigarette smell and I decided to cancel, please can you assist me in getting my refund, they charge me $100 in deposit fee and they still haven’t returned to my account, they returned the reservation when I canceled

I didn’t feel comfortable there and when I locked my self out it was a problem for the staff to help

Very good

The entire hotel smells like cigarettes despite having non-smoking rooms. The mattress had what looked like blood or poop stains and the curtains also had stains and dust all over them. Definitely would not recommend.

nothing

Todo bien la gente muy exelente

Thought the customer service was great, the property maintenance was the worst I've ever experienced. First I get a non smoking 2 queen bed and it smelled like someone just finished smoking in the room. The second room we got made me and my family nauseous and sick. The room had poor air circulation and there was mold in the refrigerator. We did not stay in the room for more than 15 minutes.

Great customer service, room was clean, comfortable and quiet. Swimming pool dirty and no hot tub. No breakfast. Area where hotel is located was sketchy homeless, druggies, and prostitution all around hotel. Can't even walk to to local restaurants.

I stayed here due to the distance of where I had to be that day butThe room and building were dirty. There was cockroaches in the room and lobby, only one person was working the front desk he did his best but the line to check in was terrible. The bathrooms in the lobby had no toilet paper I asked for a non smoking room and was placed in a smoking section. I asked for towels because our floor was wet and never got them. Don’t stay here it needs to be revamped asap.

AC was quite noisy. Since it was cool at night, just turn it off to go to sleep. It wakes me up whenever the AC fires back up.

Short staffed. Did not want to work. Lazyness/ no customer service attributes. Cigarette smell in elevators. Urine smell as your entrance to the hotel. No a/c in Lobby/humid. Low quality mattress and stained sheets. Torn sheets. Torn curtains. Loose Faucets and shower head. Floor was sticky/ Couldn't walk barefoot Not much insulation/ could hear music from both sides of room. Homeless around parking lot. Loose women around the hotel. Hotel was over booked/ thank god i checked in at 4pm.

Reggie helped us get a similar room to the one we had last time since we liked it on our last visit, so shout out to Reggie! The room and hotel were quite good as usual.

Everything seems doesn’t work. The hair dry , tv remote control. Pool not heated up .

The room had a strong odor which took awhile to get rid of. The traffic and party noise was loud and there was an issue with the drain initially not working. The staff was very helpful, courteous and dealt with drain problem. Everything else was out of their control.

There's a lots of prostitution on that street, noisy, loud music playing in the lobby, not clean at all. I will never go there again, hard to park on there premises. Trash in the hallways, iwill never recommend this place too anyone,

Rooms need deep cleaning

This place was very outdated and unkept

Came in a quarter to 7pm to check in and didn’t get a room till past 8:15pm get to the room and bed have hairs and bathtub public hairs and room not swept horrible experience idk if it’s because it’s a weekend but they’re short staffed, they sent a senior lady to clean the room I felt bad I had help her clean the bathtub AND change the sheets and pillow cases HORRIBLE HORRIBLE!! Not worth 200 a night!!

Unfriendly and unwelcoming front desk.

Horrible place to stay, there were blood stains on the bed sheets the smell was horrible. The towels were dirty.

Dirty, and that includes room floor, sheets, bathroom, elevator and parking lot.

There was no line yet it took about 20 minutes to get checked in. The room AC hardly worked, we got to the room about 8pm and the room didn’t cool down until about 3am. The tub water wasn’t going down so we showered while there was standing water. The floors were dirty, lots of crumbs and the floor hadn’t been mopped because we took off our shoes and socks and walked around and under our feet became black. There were deep stains in the single chair and footstool. We will never stay there again when visiting San Diego.

Area around looks sketchy. Old building.

CLOSED TO GREAT RESTAURANTS, CLOSED TO FREEWAY, GREAT LOCATION, BAD PART, TOO MANY PROSTITUES WALKING AROUND THE HOTEL

Absolutely would not recommend. After having to ask for blankets for beds and making them ourselves, elevator rides with hookers constantly, the view of drug deals and hookers from the balcony, coming back to our room from the beach with used condoms laying around we checked out several days early. Not to mention the mold visibly growing in the bathroom.

This property needs another administration is dirty and smell tabacco

T'was a good stay. Highly reccomended.

Possible drug dealing in lobby… doors appeared water logged plumbing pipe fixtures held on with tape toilet was broken. With door closed could see outside onto walkway. Refrigerator was rusted. Room smelled like smoke but property is a smoke free property

We got two rooms, one for me, my wife, and our kids, then another for my brother and sister. We were told it was connecting rooms that was not the case. Then we showed up around 7:30 PM and checked in. The manager was super rude and acted like we didn't matter. He even took a personal call while checking us in. We got our keys, and they failed to give us our parking pass, so I had to go back down to the front desk. Then, when we got to the rooms, one room was semi-clean, and the other was not even clean. Both rooms smelled of smoke and weed. There was food in the room from the previous person, which made the room smell like rotten eggs; the beds were dirty, and the shower had dirt rings in it. I went back downstairs, and the manager didn't believe me that the room was not cleaned, so he made us wait till one of the workers went and checked the room. Then proceeded to tell us we needed to wait about 45 minutes till the room was cleaned and ready, at 8 PM. Once the room was ready, they went into the room. The manager failed to give us our room keys, saying he had already given us them but when we told him that the room was dirty, he took the keys and did not give them back. So that was one room; the second room that my family and I were trying to stay in had mold and cracks, and cockroaches. the pool was dirty and jacuzzi was taped off. Fridge, a/c and tv did not work and the Hotel was supposed to have a microwave there was none. Worst stay in my life!!!

I think given the price , parking should’ve been included.

Our room didn’t have towels, shower curtains, and shampoo and conditioner that they provide. The blankets had cigarette burns on them and the door didn’t locked properly.

Our room was never cleaned when we got here even after three hours we had to request it to be cleaned! Our TV didn’t work and they had to come fix it. Very disappointed and service was not very good.

Room itself was very spacious and the amenities and staff were very helpful and nice. Room itself was generally clean although they had clearly missed a few spots (namely hairs on the toilet seat and dust across a few surfaces hence the four star review) the location was good and the checkout process was also very smooth.

Shower was disgusting, employees were mean to us about dropping our bags off, my friend literally found blood in her bed

The staff were all friendly, helpful and accommodating. Our check-in was okay, it was a little slow and the the gal checking us in only checked in 1 of the 2 rooms we booked even though I had stated that our reservation was for 2 rooms but she was in training and still learning the system, we understood. Check-out was a breeze and the manager on duty ensured we had our receipts and even a receipt to note the room deposit taken and returned. ROOM AMENITIES: - The coffee maker in my room was missing the little basket that you put the coffee pods/packets into to brew coffee. No bottom basket at all so it was completely useless as it could not brew anything. Fortunately my associate had decided to get coffee for the both of us. - The TV would channel could not be changed and the only functional button on the remote was the power button. Couldn't access the guide, settings, volume or anything else. Just TV On or TV Off. Fortunately, I had my iPad. ROOM CLEANLINESS: The floor (non-carpet) of the room I stayed in was uncomfortably dirty. When I took off my shoes, I could feel the dirt on the floor THROUGH my socks. When I took off my socks after walking around the room for 30 minutes, the bottoms of my feet were grayish-black from all the dust, dirt and debris on the floor. That's how dirty the floor of the room was. It seemed as if the floor hadn't been swept or mopped in weeks. Other than that, the rest of the room was clean enough.

Bed Bugs and bad customer service

The A/C was noisy, the shower's hot water was lukewarm, and the hotel charged us a $ 16.50 parking fee without informing us.

The entire area was scummy. Got greeted by two prostitutes. Homeless people were rummaging through the parking lot. If you get a "bay view" unit, just know you are looking at industrial buildings and hearing possibly the loudest freeway noises ever while only getting a glimpse of the bay through the cover of metallic structures. We tried using the air conditioning to cover the sound but that broke after about 30 minutes and made one of the loudest metal grinding noises when turned on. Oh yeah, took about 40 minutes to check in and then we discovered we had no towels. People were hanging outside of the units and yelling and talking. Worst hotel experience I've ever had. Shockingly bad.

Very dirty and sketchy people inside and outside the hotel.

Two things that were positive. The location auites our travel needs and the Itallian restaurant acra the street was amazing

The only bright spot was that the guy on reception let us park for free.

The room was clean and had amenities such as coffee and microwave and a good size refrigerator, I like they provided cute lil deodorants. I was disappointed that our rooms had no blankets only sheets but they did bring them upon request. The area felt safe in the day and walking distance to many places. The area in the later evening got sketchy.

My stay was okay overall, but there were some issues. I walked into roaches in the restroom upon arrival, and when we left for the day on Saturday, we came back to find roaches crawling again. Also, the jacuzzi wasn’t working, which should be mentioned upon arrival.

We called three times to request an iron and each time the front desk said they would send someone. We never received an iron. So far we've killed two cockroaches. So gross! It seems like people live here by what we've seen, including animals and animal feces in the halls. There is not an ice machine on each floor and only one ice machine worked on the last floor we checked. The neighborhood does not seem safe. This was confirmed by both of our Uber drivers. They both also told us there are prostitutes on this street and the street behind the hotel. I am shocked this is a Ramada property. DO NOT STAY HERE!!!

A LITTLE CREEP.Y. STAFF WAS VERY UNWELCOMING. VERY OLD.

Reggie was very good in the area of customer service, one of the best I’ve encountered lately.

Do not stay there. Roaches in the room. Spa was blocked off and more like a party hotel and lots of homeless walking around. Waitied 10 mins to get checked in caus ethe lady in the back looted at me and turned the other way till another staff memeber came to help me did she walk to the front and ask if they needed help. Room was not clean at all water stain on the ceiling and bath. We have stayed before and had a great time but after this i will never go back

For the price I would expect it at least better than a Motel 6 but it was very dirty with insects in the floor, very disgusting. The staff was also not polite and very slow, the line to check-in was so large that people had to wait outside. The wifi password did not work and was hard to get a new one because of the long line in the front desk.

Bad area. The guy manager was understanding. One of the workers female very rude. Don’t recommend to stay there.

Every room in this hotel has smoking smell, if you are not a smoker do not book this hotel. The area around the hotel feels very unsafe and the front desk manager was super rude. The only good thing they did is cancelled our room and gave us refund at 11pm and we had to book at 11pm another hotel. It was really tough and horrible experience.

Nice like the place and quiet

There were roaches in the room and we turned on sink and nope never hot water

When read I read the discription of the hotel it said that they had a heated pool, hot tub no hot tub and pool was not heated. The rooms were clean but the bed was extremely uncomfortable and one bed was lopsided. The microwave was not strong enough to pop popcorn and barely heated my toddlers bottles. They also said it had breakfast oprions available but there was no restraunt open. Another thing was the area not the safest and the pictures they showed surrounding the hotel was not what I seen.

There is additional fee for parking. We didn't see any breakfast! And the worse we killed 2 roaches in our room ugh disgusting.

Could have been better

We killed 9 cockroaches in 6 hours. I would compare this hotel to a motel.

Room dirty, no shower curtain no towels. Homeless in the smelly trashy stair case . Overall worst experience ever. I decline starting there.

Front desk staff not helpful

Arrived at 2pm asked staff if it was possible to check in early. Check in time was 3pm, hotel staff working the desk was rude and told me that check in time is at 3pm. And that they were fully booked with attitude. The area that the hotel is located is also very dirty and fully of homeless everywhere on the property as well as in the underground parking structure.

The beds were comfortable, but the pillows were old and worn out.

The property was old looking and the room was also old looking. the only thing that stood out was the one decorative pillow and cloth on the beds. Something smelled really bad near the refrigerator. Water damage to the ceiling and little to no shower soap. We didn't get but one wash cloth and 4 dry off towels.

Attempted to check in 45min early since I had arrived earlier than expected to San Diego. The staff member working the front desk was rude and said all room's were taken and could not help me.

It was great

Rooms were dirty, cockroaches, bad smell. No screens on windows. Staff and manager were very nice and tried to help.. area felt unsafe.

The view was nice, even if the room that was given was not on that side.

We drove around to get to the front lobby to check in and saw hookers walking around wearing little to nothing and parked in the basement parking that looked unsafe, the lobby looked decent, went into our room and it smelled like they cleaned with moldy rags, checked the room out and saw a cockroach and immediately said HELL NO! Went down stairs for a refund.

The hotel was not clean. Many roaches all over the room. Everything is out of date and I never got the $100 deposit back!!!

Property

Would not stay here again

It was the worst experience. The room was dirty, and the reception was terrible. The beds kept sliding, and there was no shampoo available for bathing. I wouldn't recommend it to anyone.

painfully mid

There was no Breakfast.but other that that it was ok.

Poor customer, service, elevators, dirty floors on the lobby and on rooms very dirty. There was no iron available whatsoever. If you needed something you had to look for it there was no help whatsoever with the person else will not stay ever again at this property or any Ramadan did not like the service at all Poor poor service and we’re talking about the manager for being the manager on duty was totally unprofessional, asked for his answer said I hope I could find one Customer Kim’s in and ask for a cart to put his luggage luggage in and he respond. Hopefully, you find one.

Wouldn’t give us towels made us put our name on a list and never brought them to the room. They went and made the beds and never changed out the sheets.

Closet door was off its hindges, floor was sticky, and the noise was unbearable. Would not recommend.

The property overall is average. Some upgrades were done while others were not. The bay view is really nice on the upper floors. Reggie was the manager/ person that checked me in. He made sure everyone (in front of me and including me) was accommodated and well taken care of. He's patient and a one man show. I applaud his work and service.

This place used to be great. Had an amazing restaurant, fun entertainment and great staff. They last time it was like another world. Armed security scoping u out like u were a criminal just for checking in, no food, no karaoke, crime all over the place, dirty room. Very disappointed.

Honestly one of the worst hotels I’ve stayed at. The first room I stayed in, underneath of the beds were completely soaked. They had to come in and fix the shower because it was leaking into the room behind us. The floors were sticky, the sink, everything was sticky. We then got moved to another room (they were resistant to move us). The other room was also sticky and there was a pipe above the sink that was coming down from the ceiling that was just dripping water. The bed sheets were also stained when we came into the room. There were yellow stains on the sheets. Then they charged me 16.50 for something out of my deposit?? Honestly not worth the price, this hotel should be $70 max.

During my stay, I encountered several issues that negatively impacted my experience. The property had significant noise disturbances, making it difficult to relax or rest. Additionally, the room towels provided were visibly dirty and stained, which raised concerns about overall cleanliness. I was also alarmed to see individuals who appeared to be homeless inside the property, which made me feel unsafe. I hope management takes these concerns seriously and works to improve both cleanliness and guest security moving forward.

Not a good area. Property needs a lot of repairs.

It was overall horrible driving into the parking lot there was multiple ladies with little clothes and men around them. Theyre was also a man running around in the parking lot. The sheets were very dirty with mystery stains, makeup stains, dog prints, mustard stains, and gems. The noise is very loud from the lobby and the cars passing by. Also they have a cockaroach infestation and When we called the lobby for new sheets we had to go down to get them just for them to be worst then the sheets we had previously.

Check in staff was rude and lacking costumer service room was bery badly kept paint on celling and walls we peeling off tv would not work

Extremely noisy. No trash cans in the room.

I didn´t like I found a cockroach in the bathroom and the floor was dirty.

Good overall

Staff is helpful, place is clean

The view is very nice 👌 👍 😍

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