Quality Inn & Suites Nashville - Bellevue

Bad

The property was closed,boarded up! I had to seek other accommodations,last minute,pay full price...Is this the was booking is doing business now? Will I be refunded? Or would you prefer to get acquainted with all six attorneys on retainer?

The property was closed,boarded up! I had to seek other accommodations,last minute,pay full price...Is this the was booking is doing business now? Will I be refunded? Or would you prefer to get acquainted with all six attorneys on retainer?

Nasty

The hotel is located in a good area near food, shopping and entertainment. The lobby and entrance are nice. THE ROOM! The room was old with no updates. My toilet handle was broke and I kept having to lift the tank to reseat it. The tub was dingy and had a permanent ring around it. The room smelled of smoke even though it was supposed to be non-smoking. My neighbors were up late into the night talking as if five people were in there and it came through the walls quite easily. The room overall was in sore need of updates. The breakfast was nothing to speak of and mostly carbs. I would not have booked here had I had a chance to view my room first. Seems like the owners do not spend any money on upkeep of the rooms themselves, just the entrance, common areas and outside.

The hotel is located in a good area near food, shopping and entertainment. The lobby and entrance are nice. THE ROOM! The room was old with no updates. My toilet handle was broke and I kept having to lift the tank to reseat it. The tub was dingy and had a permanent ring around it. The room smelled of smoke even though it was supposed to be non-smoking. My neighbors were up late into the night talking as if five people were in there and it came through the walls quite easily. The room overall was in sore need of updates. The breakfast was nothing to speak of and mostly carbs. I would not have booked here had I had a chance to view my room first. Seems like the owners do not spend any money on upkeep of the rooms themselves, just the entrance, common areas and outside.

If a hotel is going to charge people to stay the night in their hotels, they should all have generators not charge us for four or five days and give us one day of service due to lack of them purchasing a generator when electricity goes out.

Very good

Microwave wouldn't heat anything I ate cold soup but later wanted to make my popcorn and called the front desk and had to go to the main area and use the microwave there.

I didn’t Room was very small , old hangers from previous guest in room . No cups , floor had dents in them so it didn’t feel sturdy .The tv barely had any working stations . Breakfast was not adequate .

I didn’t Room was very small , old hangers from previous guest in room . No cups , floor had dents in them so it didn’t feel sturdy .The tv barely had any working stations . Breakfast was not adequate .

That they were beside O'Charley's The pool was drained. The rooms are entirely too small, bed was supposed to be queen size and it was a full size bed, there was damage to the desk, and hair in the bath tub. Was not a good value for the price.

Dirty towels, hair in sink, barely enough room to walk around bed, WiFi kept buffing

The location was close to a lot of merchants. N/A

Guest were just very loud. Id prefer not to be on the first floor. Mostly the ones outside my window in the late hours.

That said, the rooms now appear to have been renovated since that stay and are really nice and comfortable. Everything was very clean, and both the lobby and the grounds were clearly well maintained. While some other guests unfortunately left messes in the parking lot, that’s no reflection on the staff or management. Not everyone is respectful—that’s simply the nature of the business. The property itself is well cared for, and the people running it truly go above and beyond.

Passable

Very friendly staff. Roaches, smelled odd, outdated, and walls so thin I heard every loud guest talking and slamming doors all hours of the night.

Very friendly staff. Roaches, smelled odd, outdated, and walls so thin I heard every loud guest talking and slamming doors all hours of the night.

It was near many restaurants, shopping malls and gas stations. The ice machine has been broken for months. The waffle maker had no product to put on the griddle. No eggs, donuts or bagels. The hallways are like echo chambers and loud.

It was near many restaurants, shopping malls and gas stations. The ice machine has been broken for months. The waffle maker had no product to put on the griddle. No eggs, donuts or bagels. The hallways are like echo chambers and loud.

The room was clean but we had very little tissues and the ice machine was out of order

Not a great breakfast Very very basic

Room was basic & clean, shampoo mounted on the wall was hard to squeeze, light came into the room around the door and above the curtains, bed was firm & comfortable if queen size works for you, plenty of plugs for charging, window seat bench was nice (just looking out at a restaurant next door), breakfast was so-so (waffles were good, biscuits and gravy were not, hard boiled eggs had been frozen so were super hard and rubbery, all oatmeal was sugary), coffee was good

The staff was rude

Basic. Smelly, well worn

Clean and comfortable

Rooms were decent. Breakfast was really weak. Cold stuff except for the ability to make waffles. Woke up to a weed smell on the second floor.

The guy at the front desk was rude from the beginning and when I get to the door of the room I was given as I put the card up for it to unlock I could feel heat coming out of the room and when I opened the door it was 80 something in the room and on high and I see a can in the middle of the floor and I look at it and it was a bomb for bed bugs I go back to the front desk and tell him what I found and told him I don't want bed bugs please put me in another room he said that all hotels do that so they don't get them but like I told him there was some in there that's why the heat was set that high. He finally after telling me again that they don't have them finally put me in another room which I looked over very well.

Staff was friendly and helpful. Bed was comfortable. Shower had enough hot water. There was some breakfast, including a waffle maker and bagels/biscuits. Parking lot is a bit hard to find the first time as the motel shares an entrance with a shopping center and restaurant. Room was small. AC/heater wasn't completely plugged in and so didn't come on when we arrived which was hard to determine because the plug was under the unit.

My son made a waffle and he seemed to enjoy it. Nothing else to eat other than cereal or questionable pastry. Coffee, juice, and other essentials. Nothing fancy. Waffle house in walking distance.

Room was clean. Bathroom was clean. Would stay again. I didn't eat the breakfast, but when I went down there, it didn't like there was much other than some bagels and coffee. Maybe I missed if there was more.

Everything. Hate it all

The room wasn’t “dirty” but I have definitely stayed in cleaner rooms. The sheets had stains on them and the towels too, but I could tell they had been washed and the stains didn’t come out. The furniture was peeling up and just didn’t look very good. The lady at the counter was very nice, but it took a little while for her to greet me when I arrived. I do know the ice machine was broken but we did not need it. Also the breakfast was just pre packaged oatmeal and cereal which we were a bit disappointed about. The hotel is okay, I just think I could have stayed somewhere better for the price.

The room was not clean at all

For the reasonable cost of the room I can’t really complain. Just needs a fresh appeal to it. Breakfast waffles and coffee were good. Didn’t have scrambled eggs and bacon, sausage, or grits to make a full spread. 😁. Overall good for stay on a budget.

The room was clean and comfortable and staff was very courteous and helpful. This hotel is conveniently located with plenty of dining options in the immediate area

Rooms were clean, and well furnished. The breakfast and drinks were good as well. Pets welcomed! Very thin walls. Some guests were very inconsiderate.

Staff was friendly and check in/ check out was easy, however there was a general cat pee like smell about the place and if someone decided to smoke it would fill your room with the smell and you aren’t able to get it out. Also the beds are about as stiff as a hard wood floor.

Room was very quiet and my only complaint would be the large space under the door which allowed a fair amount of hallway light to light up the room at night, it also allowed hallway noise to enter The pool is closed currently with a winter cover, which was a bit disappointing for me.

Nasty stinky filthy dirty and on and on

The manager offered the refund. We walked in the room and relaxed on the bed. Once we pulled back the covers it was obvious the sheets were not replaced from the previous guest. I’ll leave it at that.we went straight down and asked for a refund and we’re give one. We spent an extra 130 on top of this hotel cost to stay in a newer hotel.

cleanliness amenities-the rooms were dirty/unclean. Sheets and comforters had stains. Microwaves in the rooms did not work. Ice machine was out of order. Water and ice offered at desk for a fee.

When we turned on the heater the smoke detector went off. Told desk and it was fixed. Website advertised queen bed and it was not a queen sized bed. It was very firm as well.

Not clean as aspects 😔, spot on bed cover

The room cleanliness was 7/10. There was hair on a towel, dirty spots on the table, and dirty coffeemaker.

I’ve stayed at this hotel multiple times and did not have any issues until today. It started when I arrived I noticed the shower had a dirt stain in it. When I notified the person at the front desk he tried to say that it was the outline from the old mat when in reality, it was actually dirty. There also was old tissue stuck to the smoke detector and a small roach on the wall that I noticed while sleeping. Lastly, housekeeping knocked on my door from 10:55-11:00 rushing us to get out of the room. I will never stay again.

Rude manger

Everyone was amazing, helpful and kind! Even for our many questions and requests!

How come you posted this hotel in your web site…I couldn’t sleep and left 3 in the morning and moved to other hotel…

I didnt stay long enough to eat breakfast. I left around 3. Im sure it would have been ok. The cleanliness. The bed had vomit on the side and under it! I could smell it and i accidentally touched it raising up the sheets. The front desk said they would come clean it. They changed the sheets and did nothing for the vomit.I took a shower and left.

Prefer more meat for breakfast and the conditioner was great

The carpet getting off the elevator smelled like pot and pee. the Shower head looked like there was black mildew on it. Tub looked stained. But the room was cool and quiet and the mattress was comfortable. The coffee was terrible in the room but ok in the breakfast. However, the waffles were really good. I added bananas to the batter and it made a really yummy waffle.

The air conditioning unit was too loud to sleep!

Also, when I called the hotel to change my reservation, he said he would take care of it and he did not so I had to pay twice..

The lady that checked us in and out was supper nice. She asked if we wanted a joining rooms and I said that would be great! We get upstairs and the rooms don’t join up, but we were tired and let it go. My son’s bed had a sheet on the outside of the duvet that had blood stains. I could tell it had been washed and since it was on the outside cover, we just took it off. Breakfast was hard for diabetic that can’t eat cereal or waffles. Boiled eggs and yogurt we be some good options.

The showerhead was rusty and had no water pressure at all. The towels were not clean. They had some faded black stains. The room had this musty humid smell to it. Not staying here again!

Intermet was not secure. WiFi did not work. We left and went to another hotel. They did refund us our money.

Not something the motel can do anything about but getting into the parking lot is a bit tricky as it is tucked away behind a shopping center.

Very clean good customer service

Hotel appears to be recently remodeled. Room was clean and comfortable. Breakfast was good. Hotel sets back from main road and the road was a bit dark as we arrived late evening.

Ac wasn’t working as expected baring kept whining down

This was my second stay at this location, last time being in 2021. It's quiet, conveniently located, and affordable. Will definitely stay again.

Pool was closed

The ac was extremely loud. Had to keep turning it off/on because keeping it running was too much.

Room was cool, quiet, breakfast was ok, staff very helpful and nice

The man at the front desk was very polite and helpful I enjoyed my stay and would get a room there again if I need a room again.

Clean and convenient

The front desk agent was very nice

Tiny rooms, No pool, door gap isn’t sealed and allows in lots of hallway noise. Mediocre breakfast options, otherwise adequate for the price

Dirty

It’s an older facility but it’s clean and safe. Great for a one night stay.

The sheets were clean, I think. But discoloration. Overdue for new sheets!

Better than it was

The hotel was generally very clean and staff was welcoming. Some of the comforters have stains on them and the rooms smell like strong disinfectants. The shower only had two settings working with small streams of water rather than the whole showerhead. We could hear the next door customers coming in and the noises from their room so it’s not very soundproof. It is conveniently located off the highway and was fine for an overnight stay.

…in clouding O’Chsrleys Right next door.

Very unclean and unkept, if I knew it’d be that disgusting I could’ve paid the same amount and slept in a pigs sty and seen no difference. If someone asked what I’d rather do again on my Saturday night I’d say use a snickers wrapper to fug my sister and would’ve felt the same or even comparable to level of cleanliness. Then I thought well since I barely slept and it is 6 am I’ll go check out the breakfast. I was astonished to see there was nothing to eat but wrappers and crumbs with orange juice that lacked any juice, just pulp. I’ve seen more juice dripping from my uncles ballsac than the machine for juice. Then they allowed my pet thank God, but even HE puked from the foul stench from piss on the towels. At first I thought it was apple juice but upon further investigation I sensed it was morning dehydrated piss. Never staying here again but the front desk lady was ok although the guy who replaced her hours later seemed to have permanent helmet syndrome but that’s ok I guess?

It was good

I specifically requested an accessibility room. They offered one with handrails in the shower, seat, etc. Nothing about this room fits that description. And the bathroom wasn't clean.

Property updates are evident but room cleanliness is lacking. The bathroom had hair and dirt behind the door and around the shower. Very basic and sparse breakfast offerings.

I stopped for one evening and somehow the fire alarm went off at 11:15 with a false alarm again at 11:30. The smoke from smokers out front was pulled through the intake of my air-conditioning unit, but otherwise it was very accommodating for me and my cat.

Great breakfast

My digital wallet got hacked into while using their internet.

We stayed three nights for the AC/DC concert was a good price for the 3 night stay but wasn’t happy with having to deal with management/ owners

Staffs were friendly and helping to feel like home! Definitely, we'll back!

The female front desk clerk was amazing! She was so sweet and caring. The rooms were clean and quiet. The breakfast was good and it had a lot of restaurants and stores very close. If I have to come back to Nashville I’ll definitely stay again.

Typical low end old hotel. Not well maintained. All in all, priced accordingly. Not many staying there. Internet was good. It was quiet. Queen bed very uncomfortable and past due time for replacement. Breakfast was very modest with less than quality food/drinks. If you have expectations, stay elsewhere. Garmin could not locate it. Perhaps a reason?? O Charlie’s across the parking lot. Equal quality of the hotel.

This is a cheap stay. It is fine for a night or two. We stayed here a year ago and it needed a lot of work, holes in the walls, wires hanging from the ceiling, etc. It is rebranded as a Quality Inn (aka Avery Hotel) so I didn’t realize it was the same place when I booked. It is significantly improved. Still a no frills economy hotel but doable.

Room was good for the price not super nice and beds are ok. Overall good for the price.

Like fitness, and shops in the surrounding areas

Very friendly staff. Very clean and a good atmosphere.

There were no water bottles in the room.

Easy booking and check in. Clean roon and comfortable bed.

The staff was very friendly. Rooms were nice, bathroom tub could have been cleaner, and pillows softer but other than thatcwe enjoyed our stay. Would stay again.

Clean and comfortable

Check in was easy and quick. Hotel fulfilled all my requests. Hotel is going through a brand change and renovation that appears to be improving the overall property. There are still things that need work. Breakfast was a disappointment. Sweet cereal, oatmeal, various baked goods and waffles. Very slim choices.

Great would go back!

Calm and comfortable place to stay

Great stay

It was too noisy! but the staff was nice

Staff was great. only issue was the tub was stained.

The bathroom was dirty. Mold on shower curtain. Room smelled of bleach.

Room was clean & bed was comfy. Lady a check in was super sweet.

They are remodeling and half the rooms don’t have remotes to the tv or the showers didn’t work. Some tvs aren’t even hooked up

Great

I loved it.

Great experience

Rooms were smaller than normal for a hotel. The name on the hotel does not match the name on hotel.com.

.

Always so friendly there!

Staff was very friendly and helpful. The heater wasn’t working and the manager came to assess. It wasn’t plugged in so he plugged it in and everything was fine after that.

Although the staff was friendly, the service was lacking a fair bit. Stairways weren’t properly lit and had paint cans partially blocking the way. The walls were also fairly thin, which was worsened by the child who screamed for a good portion of the night. Other than that, the room was clean and was safe overall.

This was a great property for my needs. I would definitely stay here again.

Staff was nice

Overall stay was fine. Hotel staff were very helpful and pleasant. There were issues with hallway being dirty during the entire stay. Room was clean but a little aged; Could use some updating. Door security latch missing parts. Complimentary breakfast a bit meager; only hot items were waffles and toast.

Homily

I paid cash and they ended up also taking money off of my wife’s card without it being known, the room was very small, and not worth what we paid for, also the room was dirty the door to the bathroom had a pretty big hole in it, it just was not worth it to me I will never go back!

Really nice check in staff. Felt welcomed and seen.

NA

The room was clean and great beds. The pillows were terrible though. The breakfast is minimal continental. The hotel is a little awkward to drive into as is the O'Charles next door. Otherwise a good value.

Room was rather small not much to say about breakfast. You really have a choice of waffles cereal toast dining area is really nice spacious

Our room was freshly painted and had a new tile floor. The bed was a little firm for us, but very comfortable. We liked that the window actually opened so we slept with it open to avoid a noisy A/C fan. It worked well. Breakfast was limited, but good. There was cereal, bananas, oatmeal, waffles, bagels and toast. They had milk, juices, coffee, tea, and hot chocolate to drink so we had plenty. The staff were very friendly and the hotel was in a quiet area. The restaurant/bar across the street had really good food and around the corner was an Asian buffet that was delicious! It was a good deal for the price!

Property was clean the rooms where ok I did have a stained flat sheet but other than that it was ok.. several restaurants are in walking distance and we had a quiet stay!

Simple location

We like to stay here when we visit Nashville because it's locted near our family we visit. The room is compact and immaculate, the bed is comfortable. I was surprised that the hallway needed vacuuming badly, there was a big blue garbage can left in the hallway all weekend which was tacky. They are clearly getting ready to paint the hallway walls. If this was my first visit, the dirty carpet and shabby hallway would put me off. The lobby and breakfast area is very clean. Breakfast is adequate not abundant, that is fine with us. We will stay there again as it's reasonably priced and the staff is great.

My wife and I enjoyed our stay here and will come again next time we visit Nashville.

Nasty floors throughout. Pictures are not true descriptions. Loud music shaking the walls. Overpriced. This is not what you’d expect. Avoid.

The hotel smelled really bad upon check in. The folks were in the back with there children taking care of them before us. So they were super slow. The elevator upstairs was smelly. Carpets dirty. Hard bed. Only 3 pillows. The tub faucet was confusing to cut on. I just want a refund. Horribly experience

Very relaxing atmosphere

Poor basic maintenance. Entire inside of building needs painting. Bathroom needed caulking, patching, and painting. Dirty -- grungy bathroom, dirty floors, dirty carpet, the mouldings and baseboards are dirty and need painting. Free beakfast was cereal/bread, and not a good value for the room rate.

It was not like it was advertised on the website.

This hotel served its purpose, but need some updating. They should not advertise breakfast is available, but just say there is something to eat in the morning if you like

Felt like it was in a weird area

Love everything was close to the hotel

The he rooms and facility were very nice and clean, the staff was very polite and helpful

Everything was great. I had no complaints

Upon arrival the lobby smelt like urine and trash. The walls are falling apart and missing paint. Cigarettes and white powder on the hallway floors. The rooms are joined and you can hear the room next to you whisper. I felt unsafe and we left immediately. Expedia was a disappointment and did not offer a refund nor the hotel. I would not book with Expedia as this was a horrible experience and they weren’t willing to fix it. The hotel is NOT what is advertised and I wouldn’t stay here, unless you want cigarettes and drugs on the floor.

Adequate

Location

Property under construction. Dirty, drywall dust everywhere. Our shoes were covered in drywall dust walking to our room. Extension cords, garbage cans, drywall laying in the hallways, hotel hallways and elevator stank. Hair on towels and in shower and all over the floor in our room.

Overall sketchy vibe. Limited lighting outside. The walls were patched, carpet and sideboards were torn enough to expose concrete. Definitely check your bed out before you sit down

The property was filthy, the room was cramped, there was a horrible smell in the whole building, the bathroom was disgusting. The faucets were loose and it was difficult to figure out how to turn on the shower. We will not be staying here again. Also the elevator lights don’t turn on when you press the button so you have no way of knowing if the elevator is coming or going.

People doing drugs, loud guests next door, walls paper thin, AC was loud and kept us awake.

The hotel has a smell when you walk in… the WORST part was ROACHES in the room, bathroom… it was terrible I only pray I don’t bring any home with me! I would NOT recommend this hotel to anybody not even my worst enemy

You can tell this hotel has seen brighter days, but it looks like it may have new owners who are making improvements. The staff I interacted with was very friendly and helpful, and my room was very clean and cozy. You can see the areas of the hotel that have already had improvements made, and they're lovely! It looks like this will continue to get better as the ownership continues to make updates.

Hotel at first glance was ok but not very clean and has an awful smell everywhere. Lobby smelt like heavy mothballs and each floor have a very awful pungent smell. Beds where very uncomfortable and not very clean.

Friendly and helpful management with eat access to the interstate and restaurants.

It was ok. Staff was friendly. Hotel had a weird smell as soon as you walked in. Our room was tiny and the shower was not cleaned before our visit, there was hairs on the shower walls and a dirty small towel on top of shower curtain.

Very dirty and run down. Staff was friendly but the hotel is in rough shape. The room smelled like mildew and the hallway smelled like moth balls or burning plastic.

They don't do early checkins and I had to check out early so i didn't get to use their amenities and im not sure what they offered. Room was clean

It has been newly renovated and has clean and contemporary feel., Lobby and eating area is especially nice. Friendly staff. Breakfast room better than most similar level motels. They had fresh fruit, not just over the hill apples. The room we were in had a very noisy fan in the bathroom and the manager thanked me for letting him know so that it could be repaired. The staff seemed to take pride in keeping things well maintained.

Definitely renovating and has clean room was ok for one night need a bit more cleaning detail in rooms over all for price it was ok

Pool was swampy hotel not kept up. Room was falling apart.

Better than expected for the number of stars and price. The rooms are more updated than you think even though it’s overall pretty run down.

Room was nice, but as soon as you step out of the room it's terrible. The pool look like a toxic pond. The breakfast was the bottom of the bottom. No gym. Not really anything healthy with protein in it. No hard cooked eggs. No bread or toaster. The stairs entrance was blocked with a old air conditioner it with razor sharp edges.

Great if you want somewhere quiet

Loved the stay

Hotel has a pool but it isn’t maintained at all and is not usable as of now .

Great place