Nashville Airport Marriott

Love that you get a free airport shuttle even at 5am.

Room service was nice.

Beautiful hotel, clean, friendly staff. Highly recommend.

We were only there one night but everything was clean, showers great, the have a nice bar and open style restaurant next to it. Really nice.

Nice place to stay! Free shuttle to the airport was great!

Wonderful!

I was not informed the parking were be $23 per night. This is a significant amount and should be disclosed, as this price in comparison would be fairer.

Service was amazing

Superb

Old hotel, old room, no water pressure for the shower and cominication with the hotel was horrible. It took 3 days to respond a email with only came after 11 pm on check in day . Not a good place to stay.

My only concern was the red stain on the floor.

Great location from downtown The A/C for our floor hallway was broken/froze up…hallway was set for 68 but was a constant 83

Good quality hotel at a very good price. Great breakfast Nothing

Loved it all

Exceptional

Na

Every time I went to Starbucks for something I was unformed either the staff was not there or they were all these occasions occurred well before 4PM. The young Hispanic girl who working could not help me and spoke very little English.

Great location, faculty was wonderful!! The bed was harder than normal

Easy access, close to the airport and free transportation to the airport. Parking is not included in the room charges as compared with other hotel. Breakfast to be included in the rates would be nice.

Exceptional

Great location, faculty was wonderful!! The bed was harder than normal

We got in late because we’re in the middle of moving . We got there around 3am, the room was ready and it was beautiful. I didn’t have time to take pics of it before . Only the after math of sleep lol. The hotel is lovely and elegant . Clean room and clean bathroom . Make sure to keep your room key for in and out parking access . Else you’ll be stuck paying the parking fee .

This is a good hotel with convenient access to the airport. The hotel shuttle run around the clock which is convenient for travelers.

It was very close to the airport and within a short drive of most everything. We felt that jt was the ideal place for us Nothing.

Exceptional

It was very close to the airport and within a short drive of most everything. We felt that jt was the ideal place for us Nothing.

Paying 25 dollars to park a day

Paying 25 dollars to park a day

The hotel was nice and the location was good. There were no washcloths in the room when we arrived, and it took longer than expected to get some to the room. The following day, there was only 1 left in the room, when 2 people was staying in the room. The pillows weren't comfortable at all...no fluffy enough

There were no washcloths in the room when we arrived, and it took longer than expected to get some to the room. The following day, there was only 1 left in the room, when 2 people was staying in the room. The pillows weren't comfortable at all...no fluffy enough

Problems. I asked for wake up call to get on road early and didn't get it.

Very good

Room was my pitstop between family events. No Problems. I asked for wake up call to get on road early and didn't get it.

Exceptional

Exceptional

The reception staff was super nice and helpful. The property overall was nice. Although the breakfast offered and set up was nice. They cooked food did not stay good ( french was hard and dry and bacon was hard). We didn't like the fruit flies around the pastry table. We even mentioned it to the staff and their excuse was it was due to time of season.

The reception staff was super nice and helpful. The property overall was nice. Although the breakfast offered and set up was nice. They cooked food did not stay good ( french was hard and dry and bacon was hard). We didn't like the fruit flies around the pastry table. We even mentioned it to the staff and their excuse was it was due to time of season.

Convenience to airport

Convenience to airport

Very good

Exceptional

Room was clean, convenient location near the airport with free shuttle service and the staff were great. Also the restaurant has good food snd drinks

Room was perfect for my stay. The staff was friendly and attentive. The restaurant served great food and drinks.

Great service

I needed a secure hotel because we were moving and had lots of stuff in our truck and in the bed of the truck. The parking lot has a secure entry and exit and all of our stuff was still there the next morning. Libby is beautiful .

Check in desk personnel needed customer service training. Wouldn’t look at me when I talked to them. But was smiling and chatting with the previous customer. Guess I was the wrong color and too old

Convenient comfortable hotel near the airport.

Easy check in. We took the shuttle from the airport (and back to the airport) and it was super fast and smooth, both drivers were very kind. Ate dinner at the bar and the staff was great, also great food and drinks. Room was clean and bed very comfortable.

Thank you for your hospitality

Breakfast was wonderful. The stuff was friendly and interactive.

Pleasant staff. Very clean. Comfortable

Everyone was friendly and helpful.

Very well maintained

The staff was not good.

There were roaches

Great stay

None of the front desk clerks were friendly !!

Everything was great except for the parking.

Bathtub too shallow and old, others are quite good

Didn't know I had to pay for parking

Nice little place close to the air port no complaints at all

The rooms were nice, the bed comfortable. I would stay here again.

Upon arrival the property is gated, instead of them letting you through the gate, the person on the other end was rude and no help, thank goodness a person behind us used their key card to let us in. Also watch the yellow caution sidewalk curb when getting out of your car, it goes from normal to sidewalk level just don’t trip over them like I did and twisted my ankle. And there is only 9 ADA handicap parking spots … “9”. Had to park at the farthest end of the property. Room serve, doesn’t exist or there is no menu anywhere in room or web site. Breakfast was not told anything about breakfast or where it’s suppose to be. I’ve stayed at plenty of hotels in Nashville and this one was a big disappointment. Will not return, will definitely stay elsewhere.

Everything!!! It didn’t have a pool

Exceptional

Outdated, no super clean, coffee shop not open on Sunday before noon.

Good

Value Outdated, no super clean, coffee shop not open on Sunday before noon.

I shouldn’t have to pay for parking if I’m paying to stay at the hotel.

I shouldn’t have to pay for parking if I’m paying to stay at the hotel.

The beds were comfortable. Nice pillows Expensive breakfast, not worth it AT ALL. Go to waffle House or something, don't bother. Parking is awful. No microwave in hotel room. Half of the elevators don't work and it's a huge hotel so you end up waiting for upwards of 15 minutes just to get in. Staff were cold and unwelcoming. Amenities were lacking.

The beds were comfortable. Nice pillows Expensive breakfast, not worth it AT ALL. Go to waffle House or something, don't bother. Parking is awful. No microwave in hotel room. Half of the elevators don't work and it's a huge hotel so you end up waiting for upwards of 15 minutes just to get in. Staff were cold and unwelcoming. Amenities were lacking.

Exceptional

Very good

Exceptional

Pleasant

Everything!!! It didn’t have a pool

Everything was great

Great rooms, outstanding facilities

The carpet in my room was sopping wet. There was a significant leak from somewhere. My guess the air conditioner. My socks were soaking when unaware I walked in it. It was disgusting and smelt like mould. Absolutely unacceptable.

Superb

Room key card never worked at the gate for us to get in or out. Room key had to be redone several times because we couldn’t get in our room. The lobby bathroom was closed the entire weekend we stayed. The fridge in our room had so much ice in it we had to try to defrost it. The door on the fridge was broken and hanging.

Location and secure parking. Breakfast buffet cost seemed high for the selection. Room key did not function for getting the car out of the lot.

T

Exceptional

Exceptional

Very good

Love this hotel. It was nice and clean. Breakfast was good. And staff was super friendly..

Room was clean and quiet

2 of the front reception staff were extremely rude and terrible at explaining the random charges that were charged on my credit card. When I went down to discuss it with them, they were extremely rude.

Did not require or care for the accessible bath.

The staff was wonderful, exceptionally clean, comfortable beds, drinks at the bar, the food, Starbucks, Short drive to DT Nashville. I enjoyed my stay and would definitely return. No complaints

Everything was nice Clean

Had an issue with being charged again (room was already paid for) supposedly the worker made a mistake at check in and the boss caught it when I went to check out

Didn't eat breakfast at hotel

Was very disappointed with this stay. I don’t normally take time to write a negative review, but this is not a “budget hotel”. The value simply isn’t there with this hotel. The lobby & bar are nice, but the rooms are so lackluster. The shower pressure was so poor the water wouldn’t reach the middle of the standard size tub. It gave me the worst night’s sleep I’ve ever had in a hotel! The bedding was horrible (thinnest pillows I’ve seen) and most of all, the room got EXTREMELY hot, which makes it impossible to sleep. I had the thermostat set on 60 degrees, which kept it plenty cool but only while it ran for a few minutes. As soon as it kicked off, it somehow immediately got super hot again. The thermostat wasn’t operating correctly, so I couldn’t keep the fan running constantly. Would NOT recommend this hotel. Next time we have an early flight, I will be staying at the Hilton

Our flight was put forward and we got early check in was a big help as we came from Canada and was very tired.

Convenient Everything, restaurant was awesome steak so yummy

Close to all prime locations in the city. Liked the room. No complaints

My stay, however, was frustrating because the key to my room did not work consistently. I was there for one night and had to get assistance to get into my room four times. While they were prompt about resetting the lock each time, it was disruptive and annoying not to be able to come and go from my room freely.

It was clean …staff was nice Elevator was broken

It was clean …staff was nice Elevator was broken

Very clean. Staff were pleasant and helpful. Not all ice machines worked on every floor, but staff left notes on each floor to inform you of the working machines.

Exceptional

Superb

Very clean. Staff were pleasant and helpful. Not all ice machines worked on every floor, but staff left notes on each floor to inform you of the working machines.

Absolutely loved the gym!

Busy airport hotel but the staff seem to have this place running like a well oiled machine!

Exceptional

THE AC DID NOT WORK . IT SMELLED LIKE RUBBING ALCOHOL HORRIBLY!! LIKE.. YOUR NOSE BURNED WHEN YOU ENTERED

The staff was very friendly, the room was great, the restaurant was excellent.

everything was very good the gated parking is a pain in the ass, seems like some people are too dumb to us it so it caused wait time even getting in no real complaints, other than they were working on the water during my visit but that sort of thing is to be expected sometimes

everything was very good the gated parking is a pain in the ass, seems like some people are too dumb to us it so it caused wait time even getting in no real complaints, other than they were working on the water during my visit but that sort of thing is to be expected sometimes

Exceptional

Water pressure was weak

Everything Cost

I'm very satisfied with the comfort and cleanliness of the hotel. My husband and I stayed here for one night from May 2 to May 3, and I asked for the official invoice through the platform Booking.com many times, but until now I haven’t got the invoice. I urgently need the official invoice so I can complete my reimbursement. Can you send the invoice to my email? Thank you. Wei Shan & Fang Liu

Nice and clean Loved everything

Cost

Nice and clean Loved everything

Clean. Airport shuttle. Old hotel

Old hotel

Had to pay for parking

Easy with elegance and very convenient.

Exceptional

Superb

Exceptional

The spa and pool were taken out but your pictures still showed t hem.

Location Most lifts did not work and not great facilities

Exceptional

Good

The spa and pool were taken out but your pictures still showed t hem.

Loud noise all hours of the night . Loud music at 4 am

Yes it was very good and tasty.

Clean room but no

The staff were excellent! Helpful, approachable, pleasant, informative.

Food at the bar was fantastic

Check-in was chaotic. Lots of people blocking the drive-through and jumping the check-in line. Plus, only half the elevators were working. The card scan readers for the parking lot were a joke. Didn’t work properly.

Very good

The property was easy to access and clean. The only complaint is the water pressure in the shower isn’t great but other than that the hotel was great.

The staff was incredibly rude

The only complaint is the water pressure in the shower isn’t great but other than that the hotel was great.

This place was amazing. The Bar staff went above and beyond to make sure that everyone was happy.

👍

Staff was kind. No “quiet hours”, very loud at night. Dirty laundry in front of the room which was off putting, I did get there early so it may have just been a delay to pick up old linens. Actual room was clean.

was a pleasant stay and prompt shuttle service!!

Breakfast was fresh and delicious

Room needed some repairs.

Na

Nicely remodeled but kind of cheaply done. Only one option to park and it’s way too expensive. Better options in the area.

money well spent, slept great every night!

Close to airport, clean Check in was super disappointing. Unable to check in online. System didn’t work also no one answers the phone. They just let it ring. We were calling for days before coming. No one ever answered the phone. So we tried while we were standing right in front of the desk. Yes they just ignore it. Two people at the desk, no one answers the phone. We needed to know about shuttles and times we were checking in late and leaving early

Hotel is good but subpar for a Marriott

It was very frustrating that they couldn't find our reservation It took about 20 minutes. Then we booked a king high floor she kept telling us they were sold out and they didn't have that room available so we ended up with a totally different room. Then the next morning after finishing breakfast we get a bill. Had to pull out my phone and tell her that breakfast was included with our stay. Something because that off she was saying it didn't show that that was included and it wasn't coming up. Oh that was frustrating so we didn't even bother to go to breakfast the next day. You have to pay to park each day. Which I think is 30 dollars It's nowhere on here or on the website.. overall it was clean and nice though.

Room was a bit dusty.

Empty Hand Soap Box. Why would you place only empty box? Broken front call button - Yall dont want customers to call to front desk?😂 The main issue here - Lobby Side of the room is very noisy none-stop loud music and loud conversation. Front Desk said Quiet time is at 10pm but Bar opens until 11pm. If you sleep early, not recommended. If you have no choice and still need to book this hotel then to avoid this madness ask above 5th floor. I thought hotel was where people sleep not to drink and party all night.

Yes great

Very nice hotel with great bar/lounge area. The only thing I would have wanted was a microwave in the room. And it could have been the specific room I chose, but otherwise it was a quiet and enjoyable stay!

Note parking is NOT free

The hotel was great the staff was awesome

Everything was great except the noise of the A/C. Straight up could not sleep because of how loud it was. Everything else was stellar but would not stay here again, solely because of how bad the A/C was

Clean and close to the airport and downtown Nashville. Only one elevator was working during our stay!

I think what threw it off for me was the elevator experience and only one package cart. Oh and some dog was barking loud next door. Solid 5/10 won’t come back

Clean ,great location! Mattresses were terrible hard and old thy were dented in where people had silent on the bed and sat . The shower head in the bathroom was awful it needed to be replaced ! I was in room 421it needs those 2 things replaced but over all it was great I would stay again just not that room!

great

The staff at the front desk didn't give much information on amenities. My friend purchased w sodas and candy and they fussed about using a card and said they couldn't print a receipt because it would have been everyone's transaction. So felt they were new and didn't know how to print the receipt. There was no pool. I felt it was nice and clean. Staff was friendly, except for the above issue.

Not all of the elevators were working but the hotel overall was great.

Convenient food at the bar was very good with exceptional service, staff was kind The room was not very clean, lots of hair in the sink and shower, and rug wasn't vacuum very good, needed a lot of extra care in room 1210.

Nothing

Great hotel my only complaint is that you have to pay for the parking lot and breakfast is not included

The staff were very friendly and accommodating.

Clean room

The only problem I had was the pillows were flat. Other than that everything was excellent

The vibes are definitely there from the lobby floor all the way to your quiet, undisturbed room, most likely with a beautiful view!

How easy it was to get to and how comfortable it was Our door had issues and didn’t work, and the water did not get warm

Very clean

You could hear the traffic from the interstate. The towel wasn't cleaned properly

Broken AC

The nice staff easy booking. During the night it would get hot , the hotel set the temperature to what they think it should be

Parking was easy. I didn’t use the shuttle, but it sounded like convenient.

Nice hotel, loud neighboring rooms. I could hear arguing but other than that it was a great quick stay. Exceeded my expectations.

Beds were comfortable. 4 elevators;only 1 working for 14 floors No room service answer; had to go to the lobby. Breakfast was terrible; out of food 45 minutes before service ends. Syrup pitcher overflowed and stuck to the plate it was on; asked server to replace it and he picked up the pitcher stuck to the plate and poured it on my husband’s pancakes! While we were eating, they were sweeping the floor around us and asked the table next to us to pick up their feet to sweep under!

Front of house was pleasant. Room was clean. Great stay

Clean and the breakfast Was great! Can’t complain tbh

Convenient for the airport. Dirty room, door did not work, had to go downstairs 3 times to get keys until facilities manager came to fix the door. Hotel room itself was filthy with sticky stains all over the floor. Broken coffee machine, did not get a replacement had to buy starbucks downstairs for $12…

The staff the hotel was beautiful

The staff and the hotel was beautiful

No issues

Location was convenient for the airport. The atrium bar restaurant was nice & good food. Housekeeping left my door unlocked all day while I was gone. I also had the privacy tag on the door. They didn’t clean my room nor change the sheets only made the beds & changed the towels. I had to call downstairs late one night to have them change my bedding. This was my second room..my first room the fridge didn’t work & I had lots of groceries so I had to switch to a new room.

I bought a cinnamon roll that was as hard as a baseball. They should check their products before they put them in a bag

Didn’t have a chance to visit bar or get breakfast

Convenient location, great service, professional and friendly staff

We never ate Breakfast. We did utilize the Starbucks which was nice.

Convenient location. Starbucks onsite was a plus. Airport shuttle service also was great. I would stay here again.

Breakfast resembled a holiday inn express, there was what looked like mold in the bathroom on the ceiling and no fan. The AC unit was so noisy I had to turn it off to sleep. The room had an odor that wasnt exactly refreshing. The gym was nice and the lounge area was pleasant. Theyll get there soon.

Very nice & clean rooms, staff was all very friendly. Great Food & drinks

Nice hotel in good location. Only issues were the tub filled with water while showering and the food was salty in the resturant.

Staff was great, lobby is beautiful. Room had constant condensation on windows, which looked like it was beginning a problem. The bathroom sink leaked as well. Everything else was great.

Birthday weekend. Espectacular hotel.

Everything was perfect

Overall it was great!

Great stay

We had trouble with a sink backing up but the staff was quick to fix it.

Excellent place to stay just outside of downtown with clean room, great amenities and friendly staff. I’ll definitely stay there the next time I’m in Nashville!

Everything was wonderful. Staff was great and property was nice

Clean

The pillows are flat as can be. Had to fold to king size pillows in half to even feel comfortable. Also was happy that they charge 22.00 to park car in addition to the room rate.

Excellent. Staff was friendly. I enjoyed my stay very much.

Clean but didnt like that you have to pay for parking

Staff was informative and shuttle was great

Commute to the airport was super short, and the room and property were great.

The room phone was not working and there were missing buttons on the phone so i could not call the receptionist downstairs and had to keep coming down.

Gf

I loved that there was a Starbucks down stairs and coffee was always made delicious and strong. There is a nice long great food and drink's. There was a funny smell in the hallways I think it was do to carpet but other than that great! Beds comfortable and so were the pillows.

This was a beautiful hotel. I had lost power during the ice storm and it was a very relaxing place to stay until my power was restored. Staff was friendly and welcoming. The room was very comfortable. The amenities and dining options were great and the price was very reasonable. Thank you for making my stay so comfortable.

The experience was okay, not wonderful or terrible. For the money, I wouldn't stay again. It was quite loud between guests and the location near the highway. You do have to pay for parking which isn't disclosed until after booking. We stayed at a nearby one last week which was much nicer for the same price point.

Convenient location to The Grand Old Opry. Clean room, friendly staff.

!

Hotel was clean and inviting

Room was clean, had some plumbing issues.

The room was dingy and worn and the sheets were dirty and stained.

The hotel was worn and dingy. Worst of all the sheets were not clean and had many stains. Overall, very disappointed and very expensive for what it is. I would never stay here again

nice room and minutes from airport

The room was disc

Everything was great except the pillows

Great stay! Clean

Everything was nice!!!!

We did not receive the type of room we booked. We were compensated. No hair dryer and the coffee was not replenished for the next day.

All

Everything was perfect!!

Everything stood out. The staff was awesome, friendly, accomodating. Clean room, everything you need. Loved this stay. Highly recommended

Really liked the restaurant bar area

The staff were friendly and it was a good location. However, multiple pieces of info on Expedia is wrong. Parking is not free and the check out time is wrong.

I specifically picked this hotel because it offered breakfast i got got cjarged 56.00 for hotel food trash

Charged me for breakfast said it wasnt included 50 bucks for hotel food was absurd

The only complaint I have is the breakfast was not the best and way over priced for what they had to offer.

Great hotel

We love the location making it minutes to town or the other great local areas to visit. The restaurant is really delicious and has a great comfortable atmosphere. The staff is always top notch, helpful and friendly. We always stay there when travelling to Nashville.

Staff/Front Desk was very friendly and helpful upon checkin/checkout.

Room was just ok. A little on the dirty side. Mold spots on bathroom ceiling.

Clean place, friendly staff, nice meeting room facility. Great location, ample parking. Kind of high on the daily parking rate at $24 per night.

Room was spacious and beautifully designed.

Room was lovely and spacious

1 of 6 elevators were working during a high occupancy period.

The manager Kiana was a pain to work with. Customer service at this location was incredibly subpar. There was a third party reservation as to which additional information was needed. Instead of just giving the information took it upon herself to cancel. I would not recommend. Front desk continues to put you on hold and forgets you are on hold then just picks up like hey how may I help you. 0 stars.

The staff was so helpful and kind!

They charged me a hundred dollar pet fee when I didn’t have a pet stay. I wasn’t aware until after the fact because they didn’t mention it at booking, they just assumed the person I was talking to at check-in was with me and it was my dog- they were already checked in their room. Other than lack of communication the hotel was nice- there was trash overflowing from the trash cans by elevators but that’s probably because it was a holiday weekend and they were busy.

The staff at the reception desk were extremely friendly and the hotel was very clean. The beds were comfortable and I would recommend this hotel to others.

Everything was fine

Decent room

All around great place to stay. Will certainly stay here again.

Breakfast was average. Most hotels are better. Especially on price for the food they served

Room was nice & small but clean. Quiet & dark too. I actually slept very well here. Thanks!

Clean room, towels were restocked frequently, easy access to parking, and staff was very friendly

Did not eat

Complained about not hot water day one, complained again day two. Requested a new room for third night. At least that room had warm water. Pillows were awful. Only bright spot was a good quesadilla at the hotel bar.

Everything but the parking and the ridiculous price you charge!!

Everything was great the only reason I didn't give them a 5 star is the shower was not working properly it only had full on hot or full on cold and would not adjust the temperature. Great staff and the room was clean.

You can only clean OLD for so long.

Room nice

Spotless, comfortable bed

The room was very clean. Staff was very courteous

1. They charge to park ($22 a day). That is not disclosed unless you read carefully. The bad part is the exit barrier isnleft open to anyone that wants to come and go. None of the reviews mentioned the parking charge. 2. The hot water didnt work properly. Somwtimes it was hot and othee times it was cold. I did tell the front desk. Hopefully they get it fixed before the next guest comes. We paid a good price but the name didnt meet our standards for a luxary hotel.

Great price-quiet and clean…nice convenient location to Broadway district! Only wished they would have let us know ahead of time to let the shower run for like 15 minutes to get hot water on floors 9 and above. I’m e we did that-worked perfectly!

Room was spacious. Desk person was efficient and pleasant.

Clean nice space, incredibly kind staff

They have the most soundproof room, they are located near an intersection but you can't hear a single noise, I loved it.

Good

Room service breakfast was decent

Shower door did not seal, but not a big deal. We would stay here again for closeness to the BNA Airport.

Kind, friendly staff very clean property

Would recommend to anyone

The room was clean, organized, nice furniture, and had many amenities including a safety box. The staff was amazing. The bathroom door did not close completely. That meant there was water on the floor by the toilet every time we took a shower.

The Staff at Airport Marriott was amazing

When was exceptional. It was spotless and clean. Smelled fresh. Had all the towels and washed clothes needed.

The hotel was fine. I must have missed where you pay $20 to park. The guy that checked me in had no welcoming personality. He yarned in my face….a big long yarn without covering his mouth and I literally stepped back. No home training

Yes room was clean checkin clerks were excellent

The room was very small. Much smaller than expected.

Very friendly staff at check in! (Nataliya)

Hotel was well maintained and close proximity to airport.

Rooms were very clean, all staff were very courteous especially evening bar staff. Definitely a return trip is in the works!

Everything was great!

Clean hotel. Good value

The bartender was great

Amazing. I lost my phone there and they ended up finding it and sending it back via ups. Great service, kind people. Highly recommend

The shower was freezing cold at 9am.

Pretty great for an airport hotel. The lounge/ hotel bar was a total vibe! The food was expensive but sooo delicious. Parking is not included. Initially were assigned a queen bedroom despite asking for two queen beds they quickly fix that and assign us the queen beds that we reserved. Great quick stay!

Recommend this hotel to anyone

Breakfast was wonderful great staff thank you Virginia

perfect hotel easy access to town and airport

Clean

Just

Not far from tourists locations

Great location, clean room and very friendly staff!

Did not have breakfast, quick stay. Wanted to be close to the airplane for the first flight out

Me and my kids after I already paid for tip and breakfast

The room was spotless and comfortable. Staff were professional.

Very clean and comfortable.

Cool

Modern rooms, cleanliness, professionalism and helpfulness of the staff.

Beautiful rooms

First night ordered food at bar never came. Second night try to order room service got hung up on and then they never answered again. Water pressure, what water pressure.

The AC fan was incredibly loud

The property was really nice

Nothing around the hotel we needed to Uber. Hotel should offer a shuttle to broadway.

Great stay the staff are super cool ,parking is easy and shuttle take you to air port

Check in time at almost 10pm took over 25 mins where they couldn’t find my reservation. Then I get inside and the door was ajar. Safety concern. The tub was dirty and there was only 1 roll of toilet paper. Calling the front desk was an issue and the button was broke on the phone so I called using my cell phone and getting connected was frustrating because no one picked up. I gave up and fell asleep. Bed was comfortable and room temp was fine. 2nd night no hot water. Took so long to get someone on the phone who informed me the can send a tech up and noted they had any children in the lobby. Unsure the relevance. Went down for buffet breakfast, flies in the pastries, sausage was cold. For the price of $25 dollar it was waste.my brother stayed down the road at the Cambria and I would choose that hotel over this own. I was truly disappointed and more so when I looked at the price online and was overcharged by a lot. Never again.

Everything was great as usual. Drinks were a little high at the bar but it was the weekend and not any happy hour special. The only complaint I have is that it took 5 days to refund my deposit and it usually takes 3.

Have to pay to park I think $20 a night.

Brandon at the front desk is extremely helpful to us as Marriott credit card billing shows up as airport limousine charge! I canceled my credit card as I received a credit fraud alert on my card. Breakfast personnel was also extremely nice.

There was not a complimentary breakfast.

Room was decent for a last min trip. Staff was super welcoming and accommodated an early check in when we called ahead of time to request.

Clean and helpful staff. Close to airport and off the highway easy access to get to the city

The toilet seat was broken in the room, and we waited 45 minutes and 3 calls for it to be fixed. It took almost 20 minutes to get hot water, no matter when we tried. Breakfast menu was good, just so overpriced. Ordered hashbrowns $6, single egg $3 off the menu and was served 2 eggs $6. When I asked about it the server stated that they can only ring up 2 eggs. I will never stay at a Mariot again.

Front staff was beyond excellent !! Good people up front for sure !

Nice clean room; bar was very friendly.

Rooms dirty bathroom floor dirty, sticky, bed spread supposed to be white but it was more black of so much dirt, like never washed before

.

Reception staff at the front desk were nice and professional

Staff was super nice, overall property was kept clean and

Overall the hotel was ok for a one night stay prior to an early morning flight. Lobby and bar area were nice, but the hallways and rooms need a refresh. Carpets and hallways were smelly and the corners in the bathroom had dirt and dust. The cubby where towels were kept in bathroom were very dusty as well. The air conditioning vents were quite dusty. Seems as though these rooms just get a quick cleaning but fixtures and heavy cleaning are never done. I understand there is high turnover with an airport hotel, but the managers have a brand standard to uphold in all areas not just guest facing employees. All of the staff were friendly except for one, the shuttle driver she seemed to have an attitude when she saw our party of four come out with full size suitcases. We all had to put our own bags in the back, which was fine but I didn’t need all the attitude at 3:45 am.

Thoroughly enjoyed the stay

My small bottle of alcohol was stolen out the refrigerator in my room. Nothing was ever said. I’ll never book with Marriot ever again!!

Fantastic place but in our room 812, the AC wasn’t cooling enough, also have to mention about the service at the bar, specifically Cameron very nice guy n the food amazing

Conveniently located near the airport and the Grand Ole Opry

Quiet, efficient and friendly

The shower door did not close causing water to spread into the bathroom. The air conditioning sounded like heavy equipment in the room and came on every five minutes blowing cold air onto the bed! It was impossible to sleep with the racket. We stay almost exclusively at Marriott, so this was really not as good an experience as we have had before

I tried two nights in a row to order room service and no one answered me ever. I called the restaurant and no one answered the keys to our room suddenly stoped working and I had to go to the front desk with no shoes and the whole stay was just not pleasant. Everyone but a few were very rude and the room was very dirty as soon as we arrived

Great stay!

Clean friendly staff and service

It was awesome. Everything was clean and they accommodated me with a fan.

Nice people. Nice rooms

Clean room and great staff

Only had a short stay but it met all my needs

Staff was super nice! The room was nice and clean would def stay here again

Close to many attractions, clean and at a great price.

Shops nearby!

Definitely a beautiful hotel in a nice area for an affordable price. Airport shuttle service was great and Uber fees to downtown and other areas were very affordable. Would stay again!

From the moment we arrived, everything at the Nashville Airport Marriott exceeded expectations. The complimentary shuttle was ready when we landed, and the driver was very pleasant. At check-in, the front desk reception was more than helpful with every question we had. Complimentary water at the reception desk was a thoughtful touch. Virginia our server during breakfast was PHENOMENAL, her kindness and care started our day off right. The property itself is beautiful and well-kept. There’s a Starbucks on the main floor along with a restaurant and bar with multiple TVs, plus cozy seating areas throughout. The breakfast buffet was excellent, and the entire hotel was very, very clean. Our room had everything we needed, including a huge TV. We were able to log into Netflix easily and even watch the Canelo–Crawford fight without any problems. We came to town for the Titans game and loved that it was only about a $12, 10-minute ride downtown. Most importantly, every staff member we encountered was kind and helpful throughout our stay. We will absolutely return again!

It was clean and very friendly

Great place

It is clean. The water presure for the shower was pour

Everything was excellent and didn't have any problems.

Great stay at Marriott. Loved the area hence it’s closer to the airport.

Professional/Nice staff, clean hotel, cleaned room and brought fresh towels daily**** hard to get after COVID

Nashville is great town.

High Parking charges , poor and overpriced breakfast buffet. Not to Marriott standards of the past

easy parking

live everything about my stay there

Great stay

NA

The hotel was nice and clean. The staff was super friendly!

Nice

Great stay. Food was great and so was room service. Starbucks on site was a plus. Clean rooms and spacious.

It was very good

Next time the elevators stop working, patrons should be notified.

Mattress was not very comfortable and pillows were too soft

Great location, not far from downtown!

We had an amazing stay here. The receptionists were very friendly and kind. Check in/check out was so smooth. The only downside you should keep in mind is that the hotel is right next to the highway so it might be noisy at night. But it’s convenient that way.

Everything was wonderful

the parking gate did not work when we try to enter the first time

Convenient

Came here for a wedding and enjoyed the hotel! It was clean and the shuttle service was awesome. Saved us a lot on Ubers

Loved how big and spacious the room and bathroom was in room #1030. It was conv

Excellent Service

Everyone was polite and accomodating

Or in good condition.

Close to airport

The Staff was helpful especially at the bar.

my fridge in my room did not work, there was still trash in the can but everything was good despite that

Very neat and comfortable

Very very nice hotel. Stay was excellent. Definitely recommend !!!

Parking was my only issue $22 a day for parking is nuts

Everything was awesome.

Great place

Loved it

The property was good. Our room must have been recently renovated the pillows were flat we asked for two extra pillows and they was flat as well for platinum elite we was only allowed to have buffet breakfast was told we couldn’t order off the menu , which was the same items. All three days and plates were dirty all 3 days. No microwaves in the room and the hallway smelled musty. A/C units are loud. Very close to the airport and would stay again if in the area.

Great

Nice place to stay but doing some sort of construction project during the day which made sleeping hard.

Very pretty property, comfortable bed& pillows. Cleanliness excellent. Restaurant food delicious. Wonderful waitress.

Best staff

nice place

Very friendly staff Experience was great

Nice area

The AC in the room is super loud and turns on and off . The lady at Starbucks downstairs does not know what she is doing and she is very unprofessional. She told me she can’t give me a coffe with milk because she only has latte available ( what? ) , then she made me a refresher without any fruit ( after she gave it to me , she said she ran out ( when asked)

I love it had the security gate but the method to get in & put is Horrible I had the hardest times get back in the gate & had a Room Booked there

When talked to housekeeping supervisor she was very polite and helpful..

Comfortable and well informed staff. Restaurant was fine but a little high-priced.

It was very clean and the staff was very friendly the hotel from entrance to your room is great.

Great place, nice staffs and clean room.

Great stay

Great staff

Great breakfast!

Close to airport with shuttle service

Lobby it's great

Dirty smell and feel in the rooms, noisy and Internet is poor

I had such a lovely stay here. I loved the complimentary starbucks drink and they had my room ready early which was so convenient. Thank you!

Expensive parking

Tub/shower handle was broken. Had to turn and turn for you to get what you needed whether it was on or off, cold or hot.

Convenient shuttle to the airport. Clean property. Quiet location. Excellent social amenities (restaurant, bar, etc). Nice, easy stay for a quick layover.

Was very clean and nice

Nice place to stay and convenient closeness to airport

disappointed! pool was out of service. not sure why this information is NOT disclosed

Liked that I was able to get a shuttle to the hotel. The room was clean and the dining was excellent!!

I can't find anything bad to say

The hotel had an unexpected $22 per day parking fee that we were not aware of. The room did not have a microwave. We had what was supposed to be a handicapped accessible room, but the bathroom did not have safety rails. The hotel was clean and the staff were all nice.

Good

I appreciated the cleanliness and easy check in and check out. Shuttle to the airport was great also.

Lobby,

While not the cleanest hotel, it was close to the airport. Original room assigned had a broken Deadbolt and had a balcony that only looked onto the atrium and could be accessed by the hallway near the elevators. Asked to be reassigned and was given a new room, no questions asked which was good. BUT beware, the property is not super clean or welcoming. Convenience wins, but not a highlight of our trip

Staff extremely helpful and professional. Really liked the hotel and will use again

Great staff

Very nice stay. I use a lot when in Nashville for business

Excellent hotel, with awesome staff. Overall, great experience and close to the interstate.