Hyatt Place Nashville Downtown

Beds were comfortable and showers very nice.

Our stay was great, staff was accommodating and helpful with all inquiries and requests. Room was clean, ac worked great to maintain a good temperature. Close to broadway, walking distances to all our needs from the theatres, shops, bars. Breakfast was very good mix of options, being someone with many dietary restrictions I had no issues finding a well balanced breakfast that wasn’t just all carbs and bread!

Nice property and plenty of space in the room. The breakfast was just ok (it was free after all) but the dining area for it was quite nice.

Breakfast was surprisingly good ! Propriety is only two blocks away from the main strip , great location!

Very good

Everything was clean, breakfast was great. 5 min walk from broadway.

The staff very friendly and in particular the fact that one of the lady at the front desk speak Spanish was a good help.

Restuarants, Staff and property were very nice

Great area around a bunch of places to eat and close to a lot of amenities

The room was great. Water pressure in shower was amazing. Their smoking area needs a seat. The biggest problem I had was when I asked them to book a cab for 7:30 to airport they confirmed they had. In morning SUV pulled up and asked if I was 7:30. I said I was waiting for cab. Front desk confirmed that was who they booked. As a lone female I asked him to further confirm by calling my number. He did. The charge was 45.00. I knew the fare was 30.00. I needed to get to airport so I paid. I only had 20’s so ended up tipping 15.00. Should have been 30.00 plus 10.00 tip. Ended up being 60.00 with tip. I felt it must have been a spouse or friend of front desk. Otherwise the hotel was fine.

Very nice stay, room was clean and comfortable! Wonderful breakfast selections. Great location, just a short walk to all the honky-tonks on Broadway and many other attractions. We would definitely stay here again!

Very great place super clean super acomadting for late check ou

There was a smell in the entry and bathroom. My wife thought it was a dead mouse smell, others thought sewer gas.

The property location was excellent. Good proximity to everything downtown. I think the only downfall is the ridiculous priced parking but every hotel in Nashville has expensive parking. Best part of our stay was how clean the room amd hotel was.

Great location

Very comfortable and clean hotel. Staff was helpful and welcoming.

Very clean and staff was extremely friendly!

Our room was comfortable, clean & roomy with a small sectional couch on which to watch TV. Breakfast buffet was larger than most with hot and cold items good for adults & children (though, as it was CMA Fest weekend, small kids were scarce). Danny, behind the bar, was very accommodating, staying a bit later than close to get us a snack with our cocktails. My only issue was that, I believe, the price of our room was gouged due to the festivities happening in town at that time! It was the only weekend our whole family could gather for birthday celebrations though. Will be sure to check for this kind of activity in the future or stay outside of downtown & Uber in for our dinner

Perfect stay for walking Downtown very close. Parking was convenient, staff was friendly. Great place.

Close to downtown, spotless and great staff. Only problem was finding parking garage. G:S sent us to the Valet garage. Not the hotels fault.

Everything was fantastic. Staff, food, front desk staff.

Room had multiple areas that weren’t thoroughly cleaned, but the staff was very quick to fix what I asked them too. Breakfast was excellent and had a large variety of options. Easy access to live bands and restaurants. Shower water pressure was amazing!

The staff couldn’t keep up with table cleaning and stocking plates and silverware. Even some healthy bread would be appreciated but everything was low quality cheap food/filler

Exceptional

Very good

Staff recommendations for things to see and do were outstanding. Were in town for a concert at the Ryman and were able to walk - very convenient

Fantastic breakfast and great location just a few blocks from Broadway, but the hotel offers a “higher floor” upgrade for a fee to see the city, which we paid, but the hotel is surrounded by taller buildings, so we paid to see the sides of other hotels and parking garage.

Its proximity to Broadway and the CMA fest activities Nothing I was very pleased

We were assigned a handicap room and it was very 1 star if even that. Hotel had a weird smell. We asked to move to another room and would pay extra but we were told that since we booked through. 3rd party they could not help us. We left and checked in a nearby hotel and it was 10000x better.

staff was really great

Great location, great staff, cold rooms, comfortable beds

Exceptional

Breakfast buffet had a good selection

Excellent location for Broadway visitors.

Superb

Great location, easy to walk to Broadway and nice hotel.

Great location to downtown. The staff and the breakfast are always excellent!

The hotel was close to downtown and we could walk everywhere

Nice property, convenient location, room was really nice, bed was 8 out of 10 on the comfy scale. I could not park my truck in the garage due to height restrictions 6' 8" so I had to use public parking across the street ($69). The breakfast that is included with the stay was excellent, it far exceeded my expectations.

Great location, nice clean. Helpful staff. Decent breakfast spread

We had a wonderful time and stay at Hyatt. The restaurant food was great. The breakfast was good, too!

Comfortable room within walking distance to Bridgestone. Excellent breakfast.

Good

Perfect location and great staff. Was welcomed with a smile! Elevators were busy haha

Breakfast was included and a very nice spread with lots of options. Everything was fresh and hot. The location was excellent. We walked most places and just far enough away that you couldn't hear the loud music at night. Staff was very friendly and the room was clean.

Great location and staff

Breakfast was good, however, we were asked to pay for breakfast when we booked the room. And then breakfast was free to everyone. Room was nice and clean. Staff was friendly and helpful.

I thought the hotel was great and convenient around all the activities

First class everything was great

The rooms were big and spacious. Everything was clean, and it was a perfect location downtown.

Close to everything enjoyed my stay. Would stay there again

Superb

Location Room drains in sink and shower never tested or ran with water only wiped and it never drains Bed had hair and stain on sheet

Everything was great. Can’t complain. Will return

Clean room, nice staff, great breakfast

We had the best time! The room was amazing, breakfast was good and the staff was friendly!

The property was conveniently located and was very clean. We were disappointed to find out that garage parking adjacent to the property was $55.00 per night. This charge should have been disclosed upfront during the booking process. Had we known this, we could have booked comparable properties and saved some money when considering the hotel rate plus the nightly parking fee.

Shower water pressure was amazing.

Exceptional

Superb

Coffee station was on point and customer service was outstanding. In such a concentrated area of Hotels you are doing everything right to stand out of the crowd.

Great location to Broadway

Great location, very clean! The...

close to Broadway

We had a corner room overlooking the city. It was great and the view was so nice. Hotel very convenient to Broadway and other attractions.

Exceptional

Clean room, nice staff. Diminutive breakfast or the bar.

The hotel employees were very friendly and accommodating. The hotel was very comfortable and clean. We enjoyed our stay there.

Place was clean, staff was courteous and location was great.

Stayed here with my daughter for a concert at the Bridgestone stadium. The staff was friendly and gave us some great recommendations for dinner. It was an easy walk to the arena! We didn't need our car at all, the hotel has a great location. Breakfast was very good and the staff kept everything well stocked. I would definitely stay here again when in Nashville.

At the front desk Trevor provided Outstanding customer service, throughout our stay.

location the bed was not comfortable, so worn out that mattress had a dent. Had back pain from sleeping on it.

This is such a great option for a family staying in Nashville. We used the indoor pool, the rooms are spacious, the breakfast was hot and delicious, and the location was ideal for walking to Broadway. Parking was a bit steep at $55/day, but at least it had in/out privileges.

It era all great

The only thing I can say that was somewhat bad was the lighting in the room could have been a little bit brighter

👍

Staff was really nice especially Jasmine. The hotel was right in the center of everything! All the bars and restaurants on the strip were no more than about a 7 to 8 minute walk. There were a few stragglers that were out at night around the hotel entrance but the door stays locked after a certain time but just be aware because they will walk up on you and a lot of them were intoxicated as well. However, even with that being said I would definitely recommend!

Got double charged by Booking.com and by Hyatt.

Exceptional

Service at desk and breakfast early morning is terrible. Service at desk in the afternoon and evening was very good

Be advised that the fire department frequently uses 3rd Avenue to pick up the drunks on broadway, so the sirens were audible and frequent from our room on the 14th floor. The pool is meh, but I wasn’t there to swim in a pool. The Hyatt Centric had a better pool. This experience was exactly what we needed.

Grewt

Location staff

Perfectly located, walking distance to where all the main restaurants and bars.

No comment

Super

Very friendly staff, easy to park and get checked in!

The property was great, the room was clean, but the staff sort of ruined the experience for me.

The front desk was so helpful, our rooms were so clean, we had a great view of Nashville and we loved it was so close to everything in walking distance. Absolutely will stay there again.

The parking garage was a nightmare as well. Very cramped and hardly any spaces. It was also loud from the outside and the hallways.

Very good breakfast buffet, friendly staff and convenient to broadway

Great location for Broadway. Staff is amazingly friendly and helpful...shout out to Tesa the bartender...great breakfast 😋..also close to good restaurants the diner and pancake pantry.rooms were super clean and quiet...would stay here.again...

The pool was absolutely disgusting! The floor surrounding it was extremely slippery. Pool water was slimy feeling and the interior of the pool itself was scuzzy! We took one look and my husband almost broke his neck on the slippery apron and decided not to go in. The staff at the bar was so lacks that it was a joke. T

Locked out of our room for over an hour because the door couldn’t open and the maintenance personnel couldn’t open it. We missed our reservation for our event and couldn’t get refund.

Wonderful staff, very helpful with our reservation. Rooms are super clean , beds very comfortable.wonderful location.

Extremely friendly staff exceptionally clean and the complimentary breakfast is the best we’ve ever had. Highly recommend 🙌🙌🙌

We had 2 rooms during our stay we initially had a reservation elsewhere but it was a nightmare. The entire staff at Hyatt was so welcoming and accommodating especially Trevor, our trip saver. The rooms were clean and spacious and the hotel is in a great area short walk from broadway! Super safe.

Clean room, quick elevators!

At check-in, the self park procedure was not explained. Then, discovered the room key was not properly programmed which still created a problem with both the self parking and the elevator usage. The room key/elevator procedure was not even mentioned. Won’t do this one again.

We were given a suite corner room on the 14th floor with all windows and the view was amazing especially at night. Amenities in the room were great and functional but have your AC checked since it’s a bit loud and somewhat distracts the serenity of the room during sleeping time. Breakfast which is included in the booking is excellent.

Staff was great, bathroom shower leaked but was fine otherwise.

Rooms and hotel were nice and clean & well kept. Complimentary breakfast was good. Location was excellent, like 2 blocks from Broadway. Only downfall was the price they charge for parking your car overnight but the other hotels do too. They shouldn’t charge that much.

The complimentary breakfast bar area was a plus. The hotel is in a very convenient location.

We enjoyed our 3 day stay. This hotel is just a 5 minute walk to Broadway, as well as the Country Music Museum and Ryman Auditorium. The rooms were clean, as well as the entire property. Breakfast was a bonus and was good. I'd stay here again.

Close to attractions and food. Literally 2 blocks to Broadway where you can shop, dine, and find music for everyone.

This was my second stay with them. The first time was a corner high floor with a great view. There was moldy food in the fridge and the lamps were damaged and wouldn't turn on. They moved us to a tiny room where the view was another building very close and the guy in the window across from our was nasty to say the least. This time I booked a head of time with Hotels.com. and paid for it in full. When I got to the hotel they wanted a card to keep on file in case of damage. On the first day they had taken $2,328 out of my account. This was on top of the $1,400 I had already paid for the room for 3 days. This made a huge dent on our trip. We were not able to even enjoy ourselves due to the stress of that much money being gone. The staff was standoffish and rude. No follow up and then would be rude to me for asking if it was resolved or when I was getting my money back. It took 6 days to get the money back. They wouldn't even compensate by giving a discount on the parking which was $181 for 3 days to park in a garage. Stayed there twice, won't make that mistake again.

Great location and staff

This was the ideal hotel for a business trip with events on Broadway.

Great location, quiet and across the street from the best pancake place in town. This was our second day at this location. We will definitely go back again..

Great Location, greatly recommend

Breakfast was cheap food

The breakfast is great, the shower is hot and the bed are super comfy

Couldn’t check into my room until 40 minutes after the check in time. I was told I would be on the same floor as my friends I was not and when we finally did get in our room there was a giant crack in sink

Booked a king room but wasn’t available upon arrival. Room smelled like air freshener and sink was clogged.

Room had a pullout bed which was great as we were traveling with teens.

We loved Raga !!

Amazing.. Sarah, staff member, was an absolute pleasure….

Morning staff working the front desk at 6am when spoke to politely asking a question about coffee ignored me at first then as I walked around to get her attention found that she had ear buds in watching something on her phone. When she noticed me she acted perturbed and when asked if there was creamer or additional coffee instead of standing up to assist she said no when in fact it was sitting on the bar right behind her. Not happy with this stay at all.

The room was clean! The staff was so nice! Great location!!

Great location great staff breakfast was good room was great the only thing wrong was the swimming pool needed to be cleaned real bad .

We had a great time with the hotels, a little worn and dated, but the staff was excellent and very accommodating. We had a wonderful stay!

Very clean & very friendly staff.

Air conditioning not working properly, room was hot all night even set on 62.

Overall, enjoyed our stay. We were in Nashville only for two nights for a concert at the Bridgestone Arena. The hotel is in a good location close walking distance to Broadway and to the concert venue. We did run into a couple of issues during our stay. Our room was not ready when we tried to check in at 4pm, got a text saying it was ready about 40 minutes later but then had to wait at front desk for quite awhile before being helped. So, we didn’t get into our room until about 50 minutes after check in time. Then upon trying to load up the car and check out, one of the elevators was down. Wait times were crazy to be able to get on and made checking out pretty hectic. Not huge issues, but enough to be annoying when you’re in a rush. Other than that, it was a decent stay for a short trip.

Everything was good I felt that the outside noise could be heard in my room

When we arrived the first night 5/6, they told us our room was not available. They rebooked us in another hotel, which was not the same standard that we were seeking. They said they would refund our first night, but we still have not received a refund. Very horrible service. It is obvious they overbooked and decided to just kick us out.

Great location and good breakfast

Convenient and clean place to rest your head.

great location!!! short walk to broadway and greatresturants along the way!!

Excelente hotel. Especial el valet Scott

Clean rooms, good breakfast and a helpful courteous staff

The hotel was great and the staff was amazing. The hotel is close to Broadway with is both the good thing and a bad thing. The noise from the street and revelry made it hard to sleep at times.

Perfect location for attending an event at Nissan or going to Broadway. $60 hotel parking is a bit steep. The beds were very comfortable and we were on the top floor so it was very quiet.

Very convenient location as well!

.

Excellent location, super clean room and friendly and helpful staff! Large selection of breakfast choices.

Central location. Clean. Good breakfast. Did the job!

Great location and friendly staff

Yes

The breakfast bar had multiple offerings for various breakfast experiences. My only disappointment was the cut fresh fruit, and berry options had been frozen it seemed and the flavors just all blended together. Would have enjoyed a microwave in the room.

Clean room, easy check in and check out

Your elevators are very slow and, at times, we had to wait in long lines. Your breakfast was very good.

I liked the hotel's proximity to downtown's cultural activities.

Food was very good I would stay here again

Perfect location walking distance to a Broadway with parking and a great breakfast! Couldn’t have asked for a better place to stay!

Room was well appointed, and the lobby, gym and common areas well clean and comfortable. The breakfast buffet was great and definitely above average for hotels. Watch out for the ghost pepper hot sauce cause it is hot!

Easy check-in process, clean rooms, good selection for breakfast. Excellent location to broadway for walking around

Breakfast was very good, staff helpful, room was clean and made promptly each day. Paining is a bit confusing. Overall very good.

Perfect location to Broadway! Very nice hotel- I will stay there again next time I’m in town!

The room was clean and comfortable. Everyone was so nice and very helpful. So convenient to broadway! We always stay here. It’s amazing!

Clean room, helpful staff. Close to broadway and The Pancake Pantry.

This was a great stay. Well maintaine, clean hotel. Great breakfast buffet. Staff were friendly and willing to help. Being greeted before entering was nice. Close to Broadway and the stadium. Will definitely come back again.

Love the bfast options! The bestest selection!

Would have liked more guidance on “what to do” activities, the bar closed at 11.

Great locations and nice staff

Missed breakfast by 5 minutes. Our bedroom was clean and nice. Bathroom was out of date, had broken tiles commode lid broken and the bathroom needed a “deep” cleaning.

Housekeeping was amazing. Room was always left so clean! Hotel staff was super nice and helpful too!

Room was very clean, Housekeeping staff is great. Breakfast was nice, good coffee. Fun bartender and very welcoming staff at front desk. Room location was not so good. Close to Broadway but VERY noisy all through the night with sirens constantly, big trucks, honking, yelling!

The breakfast was your usual hotel breakfast, but was fine. It was nice not to have to worry about finding a breakfast spot. Thank you for an enjoyable stay

Valet parking was easy but too expensive.

The breakfast was great and staff was super nice

The breakfast menu and offerings were very good.

Great location! We were able to walk to Broadway and the Country Music Hall of Fame. The staff was very friendly and accommodating.

It would have been nice to have a in house restaurant.

Great

Good location near all the attractions on Broad Street, all the museums, and excellent food options. The Hyatt had an excellent breakfast buffet and afternoon choices you could order from the bar.

clean room| staff|

Staff was nice

Great location and the staff was very helpful. The rooms were spacious. Would stay again

Breakfast was good and fresh. We didn’t use the bar. The staff especially the valet were friendly and helpful

It was nice

Very nice and clean

Our room was spacious and clean. The breakfast buffet was the best i've had!

The staff was very friendly the breakfast was excellent the room was clean and comfortable the location couldn’t have been better

Walking distance to broadway, very clean hotel.

All of the staff members were super friendly and helpful. The hotel is in a great location, within walking distance to everything. We

Yes

We stay at this hotel every time we go to Nashville and it is never disappointing the locations fantastic. The staff is wonderful. The rooms are perfect. Even the live entertainment in lobby is incredible. You can’t go wrong and the breakfast is fantastic.

The staff were all very friendly and helpful

One day had to wait until 8pm and had to call the front desk 4 times It wasn’t a pleasant experience at all

Brief overnight visit, location was great for trip and staff were friendly and helpful!

Check in was a breeze and the staff was very friendly and accommodating. Will definitely stay here again!

Very nice

Amazing hotel!! Excellent location and very friendly staff! The rooms are specious! Will recommend to others! A++++

Love the place will come back

Great stay as always!

Clean room

Great place

Great location and breakfast

Clean room. Close to broadway. Parking was a pain on weekends.

The hotel staff was friendly and the facility was very clean. My only complaint would be the quality of pillows. The location was perfect. Just a couple blocks from Broadway. We will definitely return!

Breakfast was very good as well Definitely recommend

Good

.

Everyone was so friendly and helpful.

Everything from staff to cleanliness was top notch. My only complaint is I wish they served breakfast till 10am during the week.

Breakfast was a standard complimentary breakfast. Everything you want. Decently done. Includes fruit, ham sausage, scrambled eggs, oatmeal etc.

Great location, walking distance to all major areas

The Hyatt Place was very nice. Their employees from check in to housekeeping are extremely friendly and accommodating. I will be staying at this location in my future travels to Nashville.

Was a good location, breakfast ended earlier than we would have liked

Great location and great service! Staff was amazing and the rooms super clean. This is a place I would recommend to anyone traveling to Nashville with or without kids. The location is perfect walking distance to broadway and great locations to eat around the area.

Rooms are spacious & clean, secure parking onsite was excellent, breakfast was average but still a reasonable selection.

The staff was great, very friendly. When I ask for extra amenities/supplies they brought it right away. Free breakfast was a plus! Highly recommended it’s walking distance to broadway

Clean, safe and comfortable! The staff was great.

Great for kids.

Everything was great. We were pleasantly surprised by the breakfast. I would definitely recommend.

The continental breakfast was amazing every morning.

Enjoyed my stay

Close to all the honky tonks! Great breakfast. Staff was friendly. Definitely would stay there again.

Quick check in!

Great location! A 2 block walk to Broadway. Plenty of food options nearby. The room was spacious, clean & a good price. Parking was high, but it’s downtown. Planning to return in the fall and will be staying here again.

Live music and bar were great

Y

While checking in i was

Clean rooms , staff were friendly and great location

We had a clean and spacious room. Shower and water pressure for us was fantastic. It was a couple blocks from Broadway which was perfect and not noisy.

Great hotel. Close to everything.

Friendly staff, nice rooms

Very friendly and accommodating staff, offered free breakfast when they had no king rooms available, provided me with a hair straightener and disposable razors.

Nice room helpful pleasant staff nice location.

Pool was cold

The only negative is the motor vehicle noise late in the evening. Beyond the hotel’s control. The hotel itself was excellent.

Super clean, friendly staff and perfect location. Everything was within walking distance!

Clean, quiet and comfortable

We enjoyed our stay at Hyatt Place Nashville Downtown tremendously. Several of the staff stood out with their exceptional customer service. "Juju" (front desk) was the best by far. Always so upbeat and professional. Courteous and friendly. Sara (at the front desk) was also very friendly, courteous and helpful and so was John (bartender). The rooms were very clean and the ladies in housekeeping were also very helpful. Overall we loved our stay.

The room was clean and the staff there were all very nice. The front desk staff was very helpful and super friendly!

Friendly staff, good breakfast, and well within reasonable walking distance to Broadway attractions.

Room layout was incredible.

A

Great location, nice and clean hotel

Got there and booked a king and got two queens that where wore out but they did comp parking to make up for not having a king room

The room was clean, the staff was friendly and helpful.

My only complaint would be the valet guy Scott who was totally rude. Otherwise, perfect!

Great location. Staff was friendly and helpful. Room was clean and well equipped.

Friendly nbig and clesn

Awesome experience

Fantastic hotel

Very quiet

Upon checkout I was nonchalantly asked whether the property damage charge of $175 should be put on my credit card as well. The receptionist indicated there was a lone due to a broken toilet tank. I told the receptionist we can go up to the room right now because everything was fine. Maintenance had to be called to doublecheck the room causing a delay for my checkout since I had to wait for maintenance’s conformation in order to not get charged. There was no damage. I received no apology and no explanation as to how this charge ended up on my room in the first place. Inspect your charges with a fine tooth comb when you check out.

The staff was nice, but the hotel was just okay.

Checked in early with no extra charge

Yes

Rooms were clean. Location was perfect!!!

The room was clean and all the staff was nice

Staff was nice

Clean room

Clean room, friendly staff, liked the shower as well.

This is the 3rd time we've stayed at this property and find it to be the perfect location for enjoying Nashville. It's close to restaurants, honky-tonks, museums and more. The hotel is clean, the staff friendly and helpful.

The room was very clean and well stocked. Every member of the staff was courteous and polite. Breakfast was great! Such a fabulous location to all of the museums and restaurants downtown. We went to a concert at Bridgestone and we walked there quite easily.

Staff pleasant and efficient. Rooms deem a little old and could use some upgrading.

well kept hotel, close enough to everything but far enough not to be noisy.

The ladies at the front desk Miss Bee , Miss Charlie and JuJu All great . There customer service was impeccable

Great location and convenient. Excellent breakfast

All was very nice.

It was a fun place to stay at

Awesome experience

Great location, great room, fantastic staff

Nice place for SCI convention

Yes

We stay here every time we visit Nashville

The room was clean, however, the sheet were not clean. When askid if we wanted our room to be clean,

Room was nice, beds were comfortable and location was close to Boardwalk.

Spacious.

Spotless, comfortable room with great customer service from the front desk and housekeeping staff.

Every thing was good

Super close to broadway, safe area. Pay parking in the building safe.

Parking

Staff very pleasant room comfortable hotel fees too exorbitant

Facility was clean and friendly staff!

Very pleased. Clean friendly staff. Convenient

Clean room and friendly staff

I have never had any kind of problem with Hyatt Place downtown Nashville

Room was clean. Valet parking a problem at check in. Overall just ok.

nice and clean

The rooms and the beds are fantastic! The location of the hotel is central to all area in downtown Nashville. Super happy with my stay!

Something on the heat/air unit knocked all night. Very noisy and uncomfortable beds.

Staff was not accommodating. Took an argument to get our room at check in. Even though we had been there all day and they knew it. Bathrooms have no privacy at all.

Great experience.

Overall, we were pleased with our stay. Our room wasn’t ready on time and we didn’t get queen beds we reserved. I had called and requested an early check- in and was told that shouldn’t be a problem. We were comped our breakfasts.

I felt like we had a lot of extra charges for our stay. I paid taxes when I booked but then was charged extra fees and taxes during my stay. The breakfast was also not very good. Other hotels in the area also don’t charge for early check in, they do it complimentary if they have rooms available. I also had to call to question the overcharge on my valet bill. Just wasn’t impressed for the price.

They added breakfast on my bill after I said no thank you, my son is autistic and cant eat just anything then she says oh its ok its added to your room. I said as long as its free and she said yes your good to go. We found out it was not free and was charged the extra for it. We did check in that morning to see if we could find someone to eat but had to leave....very disappointed in her misleading me and especially trying to make extra money off me and my family with the situation we are in. I know Hyatt all together would not do that but it takes one person to mess up things and this was clearly the case....

Easy walk to broadway, very clean

Awesome

Lost power for three hours. No phone, no communication, no announcement or paper apology. They use text for valet and even though you are queued #1, they wait until you come down stairs before retrieving your car multiple times.

Excellent! Clean rooms, nice decor, proximity to Broadway is exceptional! Safe 3 block walk to the fun, night or day! Right across the street is the famous Pancake Pantry which is deliciously scrumptious and famous! Can’t be beat for a great hotel at an awesome price.

Very nice hotel in downtown Nashville. Clean and staff were wonderful! Highly recommend.

We had a Wonderful stay in Nashville at the Hyatt Nashville Downtown. It was close to everything we wanted to see and the room was perfect. Thanks to the staff for the terrific hospitality. I heartily recommend the Hyatt to anyone looking for a worry-free stay !!

Everyone was very courteous and attentive by the time I walked in the door to check in. Room was great. The only thing that could have been better was a microwave in the room. We ate early then wanted to heat up leftovers after we had been to Broadway. It was very convenient to park at the hotel and was short walking distance to most places.

Staff was very kind and went above and beyond on making our anniversary special

I enjoyed my stay at the Hyatt Regency in Nashville, conveniently located to restaurants and bars. It was very nice.

The lady that checked us in tried several times to get us to upgrade. Wouldn’t take no for an answer until my tone changed.

Room and bedding clean and comfortable. Pool was excellent and clean. Great downtown location. Only disappointment was being charged for early check in. Multiple rooms were empty; there was no added cost to hotel.

Great stay!

Great location. Nice room.

Very convenient

Room was clean and staff was very friendly!

Clean, modern hotel within walking distance to all the action on Broadway. Great place!

Great staff

The temperature in the room would not go above 55 degrees. Sleeping in jeans was not ideal

Definitely recommend good breakfast walking distance to everything downtown

Amazing staff.

Courteous staff

Perfect location. Dollar General right across the street.

Walls so thin you can hear the neighbor playing with the window shade. Breakfast was god awful and cold. You could use the French toast sticks to play the drums in your band. Never had seen a hard pancake before this stay either.

Room was clean, staff was quick.

Great location in downtown Nashville! Walking distance to Broadway and wonderful restaurants. Would definitely recommend staying here.

Honestly immaculate. Heavenly. But there was a Mary Kay conference and those ladies were a lot. Also we think ICE was staying there and we don’t support that. But nice hotel!

Bed was amazing. Breakfast was fabulous. Even thou we had to pay for it and this stay.

The shower had alot of hair in it, that was the only negative I have for this hotel

The staff was great and very helpful

Got stuck in Nashville in the middle of an ice storm, but the staff was still warm, friendly with amazing attitude

The front desk agents and doorman were all friendly, attentive, courteous, informative, and very professional. This was my second visit and stay at Hyatt Place. I will make this my go-to hotel in Nashville, TN.

wonderful staff

Staff was friendly and helpful

Excellent location, very clean, friendly staff.

Was seemless

Everything was great. Check in was super fast, rooms always clean. Just spot on!

This was a quiet, comfortable, convenient place to stay. Didn’t have much interaction with staff because everything was so smooth. Did speak to them in the phone two times before we arrived and those two folks were very pleasant and helpful.

Everything was first class. I recommend this place.

Always good

Stayed here for MGK concert.Great place to stay. Staff were super friendly and helpful. I will be returning.

The room was great and the view was amazing. I had trouble leaving the parking garage. I turned in my key to the front desk, after I’d already paid for parking. On the way out, I had no room key, so I couldn’t leave. I hit the help button and no one answered. I finally called the hotel and they sent someone out to open the gate. The woman opened the gate and never said a word. Just rude employees.

Such a close convenient walk to downtown. Staff was friendly and the property was clean

Keep one microwave in room

Helpful staff and clean room

Awesome stay👍👍

Cleanliness

Pretty close to everything

The room was in great condition. The problem was parking. I get it was around new years eve but I had paid paring in the garage with no place to park. It was full but in reality if the hotel management would make sure parking is done correctly there would have been plenty of parking. Peolpe just took two spots to park not caring at all. Wish I would have taken pics to upload. Other than that the place was nice. Just be prepared to hear lot of sirens at night and the trash truck in the am.

The hotel is within walking distance of the great Music Row. We didn’t eat breakfast but everything else in the hotel was excellent.

Perfect location.. short walk to Broadway

Great location

Excellent staff clean room

Scott the valet was extremely helpful

Great place to stay!!

Welcoming staff, check in was professional and very quickly. The guy was amazing. Registered my membership and offer two bottles of complementary water. Room excellent, bathroom and house keeping efficient and faster than expected. Highly recommended and I would come back again.

Everything

First time staying at Hyatt Place Downtown and it didn’t disappoint. Location was great. A few blocks from Broadway, Country Hall of Fame, Nissan Stadium and of course across the street from the famed Pancake Pantry. Thus is a place I will recommend to everyone who is visiting Nashville.

everything was good, no issues.

Room and hotel was nice. Will stay again on next visit to Nashville!

Highly recommend. Clean; friendly staff; extremely convenient location. Less than 5 minute walk to Broadway but far enough away that it is quiet. Perfect spot.

This hotel has a great location, very convenient parking, great rooms and fabulous breakfast.

Everything was great from location, room and staff. We had a great time.

Very hospitable

Extremely noisy street out front with police sirens. Horrible parking. Parking garage full with non guest parking in it even after we paid for our hotel parking.

Great location. Courteous staff

Clean room, great location. The staff directed us to several places to eat.

Great location and staff was very helpful

The room was clean and the location was amazing

Convenient and clean!!

Nice size rooms, comfotable beds, very clean, helpful staff

Not worth the money bed was very uncomfortable

Staff is very friendly, clean,great water pressure in shower.

In the morning and check that for you, the hot water was for that evening not for the morning.

Everything was great especially impressed with it being the holidays

Clean room

Great location and property! Room was amazing and very quiet

Awesome

Friendly staff. Delicious breakfast. Walking distance to broadway

nice

👍

Great location that is a short walk to Broadway and Nissen stadium.

Friendly staff and great location.

Elevators are rocket speed

We experienced a very clean room and wonderful service from the staff

Very clean. Friendly staff. Loved that it was decorated for the holidays. And great location!

Great location!

Clean hotel and friendly staff

Location, Location, Location! Awesome Location! Large rooms. Clean. Polite and helpful staff on all shifts. Only thing negative is the coffee is only offered certain hours in the morning each day. It could be such an added bonus to have it available all day. (They do have the in-room miniature coffee pots.... just not the same as brewed coffee with the fresh creamer available)

Booked through hotels.com. they charged me and then Hyatt charged me even more separately, so paid twice. Now trying to get my money back and it's a huge pain. Terrible service Hyatt.

Be aware that they change $54 per day for parking. Hotel was very busy and elevator took a long time. Breakfast was not free like most Hyatt Place. They changed $14 per person per day. Excellent location only 2 blocks from broadway.

Great location!!! Staff too

Close to Broadway, the location 📍 is perfect! The experience is worth the cost!🔥🔥🔥

Very clean and great location

Excellent, clean , beautiful corner room! Perfect location!

Everything about the hotel was great but needed an airport shuttle.

The hotel is in walking distance to pretty much anything you want to do. We never used our vehicle the entire time we were there. Be aware that the parking garage has very small spaces and low clearance. It was $50+ per day for self-parking and my Expedition barely fit. The property was clean, beds were comfortable and enjoyed our stay.

Had a great stay. Everything and everyone were excellent

Great location, clean hotel

Rook was nasty had pee sheets on our bed pool was nasty and light was sticking out of pool so couldn’t swim due to possibly being shocked WiFi didn’t work

Rooms were clean and spacious. Location was perfect to Broadway St.

Lovely staff, clean hotel, great location.

The desk clerk that checked us in went out of her way to help us

Clean room

Yes

Very clean and easy checkin

It was a little cold

Clean room, convenient location

The hotel was clean and spotless. Conveniently located, walking distance to Broadway and Titans football stadium.

The rooms were very nice and the staff was very helpful and nice! Would recommend for anyone looking for a great place and great location.

Horrible

Shoes disappeared from my room and no one seems to know what happened to them.

Yes!

no complaints

Staff was excellent! So friendly! Lovely room, very clean!

The room was great, in a great location to everything.

Great hotel, close to the Honky Tonks!

Staff was nice and the rooms cleaned

nice

The very clean and spacious. All of the staff were very friendly and assisted with all our needs

Need microwave in room

Great location. Comfortable bed. Very clean.

Clean, friendly helpful staff

This was our second stay at this hotel. The rooms are clean with a nicely laid out with seating area. Amenities and breakfast are great. The staff are always friendly and helpful!

A wonderful experience and will be our go to place for future visits.

Clean room and polite staff

They have a big selection of breakfast.

A perfect spot for my first time in Nashville, absolutely loved it!!!

Staff was very friendly. Room was ready early. Everything was great.

Great olace

Excellent. However would have loved to have an extension for 1-1.5

Room and Facility were great! Awesome cutomer service, great location.

Nothing to complain about at all. The room was great and so was the staff.

Didn’t eat. Friendly staff. Easy parking.

Reception, housekeeping, other staff were all excellent and made us feel welcomed. Close to Broadway and all things in S Broadway. Perfect location for walking to most anything you think of for Nashville.

The room was clean, very well done and extremely comfortable. The shower was one of the best ever and the beds were very comfortable.

The location of this hotel is fantastic. Just a short walk to Broadway and right across the street from one of Nashville’s most famous breakfast places. The rooms are nice and clean and the shower water pressure is fantastic. I would highly recommend this hotel for a trip to Nashville!

Spacious room! Comfortable bed Nd pillows

Good location - not many amenities

Great location and friendly staff

The only problem I had was the $50 early check in fee. Since I am a world of Hyatt member I never have to pay that. The last time I stayed here, they waived it. They already had the room ready, and di not have to do anything special, so I can't understand why it wasn't waived.

The room was very clean, and the staff were friendly and responsive. I loved the location, it had several good restaurants around the hotel. Nashville is an easy city to walk around.

Yes and Yes, Great place, Good People, Great location A+A++++

Dirty furniture

Great location. Walking distance to everything.

We booked a king room on Expedia.They did not have one when we got there.So they gave us a queens and free breakfast. Breakfast was the usual healthy crap that no one eats, bacon was good.. so in short, pay for what you want, get what they got.

Good

Clean

Wonderful place to stay

Great service. Clean rooms

Great room and great staff at a reasonable price. Also great location. 2 blocks from broadway. This is gonna be my hotel from now on when going to Nashville.

Yes

Great location and very accommodating staff

Hotel staff was great - location of hotel made for a great experience

Great location if visiting broadway or country music hall of fame. Close to Bridgestone Arena. Charged a lot for parking

We chose to stay at a Hyatt for their classy comfort. There's nothing classy though when you go to check-in in the afternoon and are told there's an extra fee to check-in to our unoccupied, clean room before 4pm. Ridiculous! Egregious! And a pure money grab from a loyal client. Waited till 3pm then had to start getting ready for the night so checked-in and still got charged $35 per room X 2 for checking in 1 hour too early. Really Hyatt?!!!! What you don't see is the $$$ you'll lose on the back end when we use Marriott or other classy comfortable hotels who don't nickel and dime their frequent clients.

Staff and room were amazing

Closeness to everything

Room was perfectly clean, great location, great hotel.

Ok

Very good staff and great location. Will definitely come back.

Great hotel

very nice, clean, easy to get around bldg./lobby made sense, etc. Staff helpful, and the parking was simple to understand. Would stay here again.

Nice staff, clean, spacious room with nice amenities in the lobby - food, drinks, meds, first aid packs, etc. Walking distance to everything downtown was a huge plus. Will definitely stay there again.

Nice room and right off Broadway

Bed and pillows were great.

We had a corner room on the 11th floor. You can see all over the city!

We enjoyed our stay here. Very clean and well maintained facility and close to all the main downtown attractions. We thought drinks at the hotel bar were overpriced, but honestly a drink anywhere in Nashville is overpriced. That said, we would most definitely stay here again and are happy to recommend.

I don't think we should have to pay 15.00 for a continental breakfast. You charge 51.00 a day to park. Isn't that enough? Hardly any parking spaces in the garage.

This is just a great location to stay when visiting Nashville. Very clean with friendly staff. Walk to any of the primary attractions is under 10 min. This is and will continue to be our go to location when coming to Nashville.

Rooms were great, extra space with a couch was awesome! And close to everything to walk to!

Staff was polite & friendly and very helpful when asking questions. Room was everything we expected.

I didnt eat breakfast at the hotel. I thought the parking rates were high but felt my vehicle was safe in their garage.

Check in was 4:00 and by 6:00 only one of my two rooms were ready. I was offered free breakfast for my stay for both rooms which was welcome since they no longer provide free breakfast. I feel like the staff was very accommodating once I complained.

Old dark …charge for early check in….no room service even though they said on Expedia there was. I traced for work and was relying on it for productivity.

Safe and clean. Close to the nightlife.

2nd time staying here and would stay again!

Beautiful room with a view!

Great location. Fair price. Clean. I would definitely stay there again.

Clean room helpful staff and location is great

Yes

STAFF

Excellent Stay

Very good

Clean hotel and room. Location is perfect for walking to multiple activities

Construction around hotel was inconvenient but not permanent

Perfect

Easy check in and good breakfast.

Everything was great, location, rooms, parking

Lovely hotel and really central. Room was very spacious and clean with lots of light. Staff were really helpful and friendly (in particular Charlotte and Kelcie). Would definitely recommend and stay here again.

I checked into my room and before I went to go lay down. I saw something crawling on the bed by the pillows. The room had bed bugs. I packed up and had to leave the hotel and drive 7 and a half hours home. This was a very bad experience. I’ll never book with Hyatt again.

Great stay . Very convenient and close to everything you may need while on vacation .

Good, had to switch rooms for cleaning but got a free night of parking. Convenient location

Property was great, well within walking distance to everything.

To downtown but far enough away to not hear the nightlife. The employees were friendly and helpful!

great space! I'll book here again.

Great location and friendly staff

The whole front desk crew were great Levi was great Cool music Solid breakfast Great job everyone!!!

Rooms were nice and spacious. Very clean. Best part was the convenience to Broadway for night life.

Great Staff!

Awesome stay here everytime we go to nashville

It was a good stay and family friendly. My only complaint is the bathroom door. It’s an opaque sliding glass door that took someone standing on the other side to push so the person in the bathroom could lock and because it’s opaque it is very bright to the whole room when someone gets up to potty in the middle of the night. Indoor saltwater pool was a nice activity when it was cold and rainy out!

Close to downtown

Great location

Very nice and it was very clean. Beautiful bathroom it was really nice. Cant wait to come back in the future.

Staff extremely friendly and courteous. Clean and updated room

Great stay, great staff

Staff was amazing. Jazmyne was amazing she should be a manager

Excellent

Location is great, just about a 5-6 minute walk off broadway. The hotel rooms are very loud - all night we heard sirens, car horns, etc. One night there was a clearly intoxicated young girl at the bar not wearing pants or shoes, and later she was escorted to a room by an older man. Not very family friendly for our teenagers to observe. Staff were sweet, buffet breakfast had a lot of options.

Great location to Broadway. The staff were great and the rooms were clean. Also, the rates were great compared to other hotels in the same area. We plan to stay here again.

We only stayed a few days, but everything was great. The room was spacious and very close to Broadway. The only suggestion I would give is to bring your own pillow for greater comfort, as that was the only thing I didn't like.

Room clean, staff great

Great clean hotel with friendly staff.

Property close to downtown. Short walk to the football stadium.

Needs some updating but decent. Parking is over priced

Clean room and friendly staff

Everything

Great location, clean room, friendly and knowledgeable staff!

Room is very clean couldn’t figure out how to turn the fan on in the bathroom. Some of our lights were burnt out because they didn’t work paid extra for a high floor and were on floor nine. Overall would probably come back, but definitely not paying for a high floor because who knows if I’ll get it.