Holiday Inn Nashville Downtown - Stadium by IHG

This property was so clean. Everything was spotless. There were people cleaning all the time. Lobby,restaurant,restrooms and outside. They staff was the best. Always helpful, freindly friendly and professional. This staff is top notch. Bartenders Jorden and Justin were very nice and helpful. Front desk was professional and friendly. Carlos the shuttle driver was way more than a driver. He was like a tour guide. Hope he wears his cowboy hat next year too.

Walking distance to Nissan Stadium and 20 minute walk downtown. Convenient and free shuttle bus operates 7 days a week. Nothing.

Exceptional

Passable

Very good

The staff were friendly and nice! The sheets were disgusting. Hairs all in them. Didn’t look like they changed them from the last guest. The bathtub also had hair and dust all in it like it hadn’t been cleaned.

It was exactly as expected Nothing

Clean, shuttle, location The raising its rate almost 3 times its normal rate for this event, then charging for parking and breakfast on top of the major rate increase

It was only one night but I enjoyed the room. It was clean and comfortable.

Four star quality. Very efficient and kind staff at front desk. It was so busy but they stayed on top of everything helping everyone quickly and efficiently. Convenient shuttle. Amazing/nice breakfast crew. Very clean and modern hotel. Rooms have plenty of space. Great location. Thank y’all for a wonderful stay!!!

Clean, roomy. Continental breakfast was 10.00

The hotel itself and the staff are wonderful! The shuttle is very convenient. The room itself was not clean when we arrived. We went to the front desk and the poor woman had to come up to clean it for us, the bathroom was literally disgusting. Throughout our five night stay, the room was never vacuumed and the bathroom floor was never cleaned. In addition, the property now charges for parking this was not the case in the past kind of a bummer.

This was a great place to stay. Very clean, kind staff and the shuttle drivers were very pleasant as well How clean it was

We were there for the CMA at the Nissan stadium so that was only a 15 minute walk. The price was ok for what you got. The rooms are a good size and clean. We would stay here again. The breakfast was a very limited buffet. Could do with more variety. There is an area downstairs called a Bar and Grill restaurant however, again a very limited menu to choose from. Not even steaks on the menu.

Very good

Property was very clean and staff was very friendly

This hotel was excellent!!! It smelled clean as you walked in. Everyone was very friendly to be around and very helpful. I would most definitely recommend and stay here again. Oh and don’t forget the breakfast it was soooo good. ❤️

Everything

Proximity to places we wanted to visit

Exceptional

Close to the event Staff very short when we checked in.

Clean place all the way around. Friendly helpful staff during all hours. The saltwater pool and shuttle bus to downtown was a huge plus!! Would 10/10 recommend staying here. Didn't have one issue at all.

Staff were lovely and property is well maintained for the most part. Breakfast was great, beds were clean and comfortable, nice view from the window in the room as well. There were a couple things wrong in the room, I think they should just get rid of the carpet, old stains all over it and the shower faucet was pulling off the wall in the shower. Just needs some small repairs, overall a great stay!

Superb

Our room was very clean and looked fabulous! Bed & sheets were clean & super comfy.

Shuttle service is great. No free breakfast Second time at this hotel and very pleased Free breakfast

Exceptional

Location was fab easy walk but they provide a free shuttle Room clean staff helpful Even found my trousers I left

$25 to park in the parking lot on staff that is not monitored. Breakfast not included with my reservation.

Very good

Great service at the bar!!!

Exceptional

The staff was friendly and helpful. The room was spacious and very clean. The evening bar/grille was fun. The pool was clean and we enjoyed a dip in the evening. Breakfast was good and the ladies running it were fun and energetic. It was close to downtown and not far from the airport. I would stay here again.

Very good

Close to stadium The beds were too firm

Close to stadium The beds were too firm

Nothing. I booked at the holiday inn downtown and some how ended up at this hotel. Complete disappointment!!! Location

Nothing. I booked at the holiday inn downtown and some how ended up at this hotel. Complete disappointment!!! Location

Overall a great stay, a fews things. (1) my family and I, we didn't receive breakfast, after paying for that with my app. I was told the breakfast was not included. It was 12.99ea. But it wasnt a big deal. (2) The swimming pool needs an extra clean to remove the brown stains. We still enjoyed the swim. I would stay there they again.

Convenient to Nissan Stadium, staff were extremely helpful and friendly all weekend!!

Convenient to Nissan Stadium, staff were extremely helpful and friendly all weekend!!

Exceptional

Room was spacious and quiet. Location was perfect for concert at Nissan Stadium. Hotel shuttle into downtown Nashville was great. Nothing.

The pool It was not in a good spot.. breakfast was nasty my room was hot and not clean

Location was great, rooms were clean. I wanted to share some feedback regarding our recent stay and the way certain amenities were presented during booking. This may partly be a listing issue through Booking.com, but from a guest perspective the information felt somewhat misleading. When booking, the listing stated “on-site parking,” and several reviews also mentioned that parking was free. However, upon arrival we were informed that parking is $25 per night. For our stay, this added an unexpected $75 expense. After looking back at the listing, I did see where the $25 nightly charge is mentioned, but it requires additional clicking and scrolling to find. It would be helpful if this fee were displayed more clearly during the initial booking process so guests can fully understand the total cost upfront. The listing also referenced “breakfast,” which gave the impression that it was included with the stay. When we went to the breakfast area, we were asked for a ticket and were informed that breakfast is $12.99 per person. Similar to the parking fee, it would be beneficial if this were more clearly specified as a paid option rather than simply listed as an amenity. Additionally, during our stay the ice machine on our floor was out of order, and we had to call three times before extra towels were finally delivered to our room. Overall, the hotel itself was already a higher-priced stay, and the unexpected additional costs made the experience feel less worthwhile. My intention in sharing this feedback is simply to encourage clearer communication in the listing so guests can make fully informed decisions when booking. Thank you for taking the time to review this feedback.

The pool It was not in a good spot.. breakfast was nasty my room was hot and not clean

Everything was nice and clean, everyone was helpful and friendly I definitely will be back.

Every Staff member we encountered was friendly and helpful

Location Both rooms had issues and charged to park . This should be included in room fee not extra

Pleasant

Location close to the Nissan stadium Wouldn’t use the pool filthy

Superb

It’s a nice place but if 30 a night for parking on top of the price of the hotel is a bit extreme. Lesson learned.

Paying for parking and breakfast, the room was a bit stuffy. However, the staff was very courteous.

Clean and comfortable. Super friendly staff. Clean

We had a clean room with really nice staff that was helpful anytime we had questions about the area. They also provided shuttle services which were very convenient.

The hotel was very comfortable. I enjoyed my stay. Parking is good.

* People were nice, facility felt safe and clean.

This hotel was great! They had absolutely everything we needed. Coffee/tea in the room, fridge, microwave, a small store area, pool & restaurant with bar. The staff was some of the nicest I’ve come across in my travels. Justin the bartender was absolutely fantastic!!!! We came back after a hot day & thought we’d stop in for just one beer. Justin was so great we stayed for three each & ordered food. Was also just a great place to chat to other travelers. The free shuttle service to/from Broadway was also absolutely great. We did walk quite a few times which is about a 20/25 min walk but took the shuttle as well. The shuttle staff also are extremely friendly & helpful. I would absolutely stay here again!

Good

staff was friendly, breakfast was good.

Girls trip, great stay at Holiday Inn Stadium in Nashville. Comfortable, clean, great staff, shuttle to downtown! Excellent stay!

The bed was really hard and uncomfortable. Very little water pressure

The staff were super helpful and friendly. The shuttle service to downtown very reliable. Enjoyed our stay!

The bartender was awesome! He was Very entertaining!!

Pleasant

Chauffeur of shuttlebus very friendly.

Hotel staff was nice. They kept calling for a wake up call starting at 3 am and we did not ask for it. The bed was very uncomfortable. We got about an hour of sleep.

shuttle to Broadway Problems with the sink

shuttle to Broadway Problems with the sink

Very good

The beds I didn't like the fact that the hotel was inside a gate and still had to pay for parking over night. That was completely absurd. Dollar a minute...

Exceptional

Superb

The beds I didn't like the fact that the hotel was inside a gate and still had to pay for parking over night. That was completely absurd. Dollar a minute...

Very good

Exceptional

Housekeeping would often come by later in the day after we had already returned from being out all morning and afternoon. Because of the timing, our room was rarely cleaned properly during our stay. I’m not sure if guests are required to specifically request morning housekeeping, but since we were out every morning, I assumed the room would be serviced during that time. Aside from the housekeeping issues, the hotel itself was okay overall for the price. However, if cleanliness and reliable room service are priorities for you, I would consider staying somewhere else.

Walking distance from Nissan Stadium. Property was very clean well maintained and well lit. There was even night security guard in parking lot We arrived late at night and not much around the hotel but was very well staffed and had parking lot security. We wanted walking distance to Nissan Stadium for concert we attended and it’s perfect location

Exceptional

Room was fine, what you would expect. Good location, a couple of miles from major sites but they also have a shuttle bus. Lady at check in was really friendly.. They had introduced a 25usd parking charge since we booked in 2025. Contacted booking.com, who contacted hotel who agreed to refund this. Hotel said to contact reception but lady there was a bit offhand and said she couldn't do it, it had to be booking.com. she eventually gave me email address for parking management who did the refund. Breakfast is a bit basic for 13usd and uses far too much plastic which all went in same bin and presumably to landfill

Everything Nothing

Walking distance from Nissan Stadium. Property was very clean well maintained and well lit. There was even night security guard in parking lot We arrived late at night and not much around the hotel but was very well staffed and had parking lot security. We wanted walking distance to Nissan Stadium for concert we attended and it’s perfect location

Everything Nothing

Property is conveniently located, rooms spacious and clean. But it was staff that made it really special. Every person from front desk, to house keeping was Very ni e and accommodating.

Exceptional

Very good

Kinda of pricey the room was $180 u pay that through booking.com when u get to hotel they add another $75 deposit u get that back in a few days if u dnt destroy the room and its $25 to park

5 minute drive to downtown Kinda of pricey the room was $180 u pay that through booking.com when u get to hotel they add another $75 deposit u get that back in a few days if u dnt destroy the room and its $25 to park

I appreciate the consistent quality of Holiday Inns, however, I do wish they would consistently offer breakfast as part of your stay. Breakfast is listed in the amenities, but is not included; a buffet breakfast can be purchased for an additional fee. The hotel was clean and the accommodations were quite comfortable with the exception of the small refrigerator not having a freezer section. One of the ADA doors was not functioning. The staff was not very friendly and gave incorrect information regarding both the breakfast which it turns out was not included and the shuttle to Broadway so I missed the last shuttle having been told it runs every half hour after 5 PM without the information that it only runs until 8:30 PM. This was the most expensive hotel I've stayed at for quite some time and I was disappointed to not receive the amenities I was promised on the phone for the considerable amount of money I paid.

Nice clean accommodation. Just a 20 walk to all the bars and nightlife but far enough away to be quiet and relaxing. The shuttle bus service was fab too. Parking price was a little rich for a hotel out of the main part of town.

Nice clean accommodation. Just a 20 walk to all the bars and nightlife but far enough away to be quiet and relaxing. The shuttle bus service was fab too. Parking price was a little rich for a hotel out of the main part of town.

Very good

Great stay while attending a show at the Brooklyn Bowl. Perhaps paying extra for parking, and the TV wasn't playing YouTube, but nothing major...

Perhaps paying extra for parking, and the TV wasn't playing YouTube, but nothing major...

Over service great

Over service great

The hot food was cold

Stayed there before and really liked it. Close to downtown. N/A

Stayed there before and really liked it. Close to downtown. N/A

Exceptional

Shuttle service, food, room, staff

The location isn’t downtown, but that’s kind of a benefit because you can find food on that side of the bridge where you can actually park (if you go off-hours). The shuttle into town is such an amazing perk! The only reason I took off a star was that it is so noisy. You hear the interstate noise all night long, and every sound from neighboring rooms, so be sure to bring ear plugs!

Staff was extremely friendly and the shuttle to downtown was very convenient. The driver Carlos was very nice and prompt. I am disappointed that they just started to charge for parking.

Clean room

Had ants in our bathroom, the wi-fi and tv channels were terrible. The complimentary shuttle downtown was one of the best parts of the stay.

Great location very clean and nice staff There’s nothing I can complain about

Great

THE CHECK IN PROCESS WAS EXCEPTIONAL , STAFF WAS FRIENDLY AND ATTENTIVE. THE PARKING PRICE WAS ALITTLE MUCH FOR ONE NIGHT AND NOT SURE IF ACTUAL SECURE PARKING. THE ROOM WAS VERY CLEAN AND MODERN. THE REFRESHING SCENT THAT WAS USED IN THE HOTEL WAS GREAT. PARKING PRICES COULD BE ADJUSTED ACCORDING TO STAY.

This place was very nice. Extremely clean and convenient. The parking charge was a bit excessive, but that is common now. Also, they had no laundry facilities (to do your own laundry), which struck me as odd. And when I asked the front desk where they were located (prior to knowing they didn’t have them), the gal working the desk was pretty short with me and seemed irritated that I was even asking. Other than that, it was great!

Wish it was closer to downtown. Wish the shuttle would drop off on broadway or closer to there.

Nothing.

plenty of parking, helpful staff, very very clean, nice breakfast

The breakfast ladies were very friendly and polite,always smiling and restocking food Carpet in our room was badly stained and our room door was hard to close at times

Very clean and comfortable

Everything was good at the stay. I had an object that was broken in my room. They came up and fixed it no problem the only real issue that IEverything was good at the stay. I had a object that was broken in my room. They came up and fixed it no problem. The only real issue that I have is I have a bad back. Their beds were hard as a rock. And it gave me back pain the time that I stayed there. Luckily I had a room with two beds, and I could take all the pillows off of one bed to put on top of the other bed and lay on top of the pillows.

Both Shuttle and Breakfast were good The Maid service was IFFY.

Walking distance to Nissan Stadium and family friendly! The room door coulda used a little work. The beds was a little hard and the air was hard to just maintain.

A/C didn't function properly in multiple rooms

Always helpful staff Paying for parking!!!

The rug in the room was dirty with multiple stains and the towels were dirty as well. We had to go downstairs to complain about it and instead of offering to change us to a cleaner room, the gave is towels and tickets to the breakfast instead .

N/A Parking and broken elevator. When I arrived it was a power outage. Blackout **

Good base for Nashville broadway with a free shuttle service.

Location Parking paid separately

Very rude, unhelpful front desk staff. Our room didn’t have a remote control for the television. I called the front desk twice to ask for a remote to be told “we’ll get one right up.” Never received. When I asked the front desk about it in the morning at checkout, I was told it was probably just wrapped up in the made bed from housekeeping. It wasn’t. Of course I checked there. And I only stayed one night so the front desk’s response would seem to imply the bedding wasn’t changed out before my stay.

Yes good food.

The hotel has a shuttle that drops you of a couple blocks from the strip on Broadway. It runs on the hour from 10 to 5, then every half hour from 5 to 8:30. After that it's a $30 cab ride each way. The hotel bar was ok with a limited food menu, but still good. No other food or bar option within walking distance. The rooms were clean, but the daily room service was not the best. The hotel offers a breakfast buffet at a cost. We also had a later flight, so the hotel held our luggage for us in a secured room while we waited to leave for our flight after checkout. For some reason we did not receive an invoice when checking out, but we were billed correctly.

We did not visit the bar. Staff was friendly and efficient, especially the lady that helped during breakfast, she kept everything running smoothly and efficiently! Our room was very clean and comfortable. Excellent service all around!

Did not eat

Ac was loud and bathroom fan was loud

We didn’t use these other than coffee

Very good

The staff are friendly.

Very clean, quiet & convenient room!! Staff was very friendly & helpful

Very clean and nice!

Nice property with so many great, friendly staff. Customer service gal, Andrea was nothing short of amazing, but one front desk gal (Altavia) ruined a perfect score for the staff. She was very short with customers—gave abrupt “yes/no” answers, never smiled or thanked anyone— had to wonder how bad she dislikes her job! Other than that one gal, the experience was great. Breakfast is super for the price, rooms are nice/clean & the beds are fantastic. Shuttle drivers both friendly.

It was perfect. What made the trip was the free shuttle downtown.

Clean room and friendly staff

.

Unable to u

Neighborhood and surrounding streets did feel safe to walk.

Could use a professional to come in and fix some stuff parts of the room were torn up wall paint was several different shades patch work in walls wasn’t great

$29.09 for overnight parking on the premises is Excessive.

Charged for breakfast and parking. The happy hour was nice. Pool wasn’t bad but missed a hot tub. The room was not bad but the room was only cleaned the first day of the four we stayed! The room didn’t smell bad but the was a weed smell in the lobby and elevators.

Perfect for an overnight stay

It was good. The staff was great and the shuttle drivers were awesome!!

Very happy.

None

The beds are not that comfortable

The hotel is not near anything, but a couple very sketchy empty lots. Lots of kids up and down the halls all night, while parents were at the bar. We were out late at night, and the kids were still up and down the halls.

Clean room. Great staff.

Myself and my family really enjoyed our stay. The room and property was very clean. The staff were all attentive and professional plus accommodating. This hotel was so grest to easily get to restaurants and things in downtown area. I'd highly recommend

Wasn’t open

Clean room.

The room was clean and comfortable. The manager and support staff were professional and friendly.

Great location for going downtown! About a 5 min drive or shuttle ride to Broadway. Keep in mind, if you drive downtown, parking is very expensive. It was $35 for 2 hours when we were there in end of Feb. There also is a parking fee of $25/night at the hotel. Breakfast is not complimentary at this Holiday Inn, unlike other HI’s in the area, so that was disappointing. Rooms were decent and clean and staff was friendly. All in all, a much more economical hotel for the area and we wouldn’t hesitate to stay there in the future.

I enjoyed the lobby bar - friendly staff and good drinks.

Shuttle to downtown is great so is weekend driver. Nice little bar. Convenient. House keeping forgot me one day and lobby coffee cold but place is clean reasonable and close to everything. I’d stay here again.

We did not recieve our compliment breakfast and had yo pay 25.00 for parking.....

Before booking, make sure you understand this is near the stadium and not broadway. For example, there is a Holiday Inn-Broadway that’s closer. I made the mistake of being dropped off there and had to be taken to this hotel (as it’s the one I booked). To sum it up, the hotel was good.

Loved our entire stay. It’s in a very central location right off the expressway with and not too far from major attractions. Every time we walked into the lobby we couldn’t help but to say how good it smelled, whatever scent is being used in the lobby needs to keep being used. Our room was nice, comfortable and spacious. We chose the city view room, which was very aesthetically pleasing. Whenever we’re back in Nashville this will definitely be our go to when choosing somewhere to stay!

Room clean and comfy. Could have used a comfy chair.

no complaints

Pleasant staff, shuttle service provided. Handled a room concern promptly

The room was nothing special . And they f you for parking $25 typical trashville

The most positive was it was clean. We got there about 20 minutes before 3 o’clock and was offered an early check-in if I signed up for membership when I said no, she told me to come back after 3 o’clock, because my room was not ready. The person behind me actually signed up for the membership and was given her room immediately.

Very nice room with comfortable beds, good temperature regulation and quiet. Also great that they had a shuttle to downtown!

The room was very nice. It was clean and the staff was attentive.

No free parking…

Alongside this, my bed was lazily made everyday and my trash was never thrown out. Myself, along with my team, will not be returning to this hotel, and will be cautious when booking Holiday Inn in the future.

Bartender, Justin was a bit weird. Paper thin walls between rooms. You can hear everything. Priced right.

The hotel was great and they allows us to check in early for $50

Room was clean and comfortable. And the shuttle service was fantastic.

Business computer down. Towels were extremely rough and need to be replaced. Front desk staff this morning not very friendly.

Clean room, helpful staff, bar service, and amenities were great

The staff was friendly , the shuttle operated on time, the room was comfortable and the coffee was excellent

Nice and clean

Jordan the bar tender, has a great sense of humor. Made great drinks. Made us want to drink at the hotel bar instead of drinking on broadway! I would recommend this hotel for a great stay in Nashville!

Clean comfy and easy parking plus shuttle was convenient

Room and staff were both excellent. The breakfast was delicious.

Clean rooms, staff

Good enough

Room was clean staff was wonderful!! Very helpful with any questions we had about our trip!!

The location is great — so close to everywhere you want to be. The room was very clean. The bath products are Dove, which I love. The staff was so friendly!

Hotel was excellent- paying additonal $30 for parking from a 3rd party vendor was unexpected.

Rooms a bit dated, fan in the bathroom hadn’t been clean in a loooong time. Bathtub falling apart with chips and stains. Various floors smell like weed. Food at the restaurant is average at its best. Also, parking is no longer free. $25 a night. With the many options available in the area, I will probably not stay here again.

Room was clean

Room was clean

The room was nice the staff was nice the only thing they wanted me to pay 15 dollars for there breakfast since I booked the room through Expedia and I said no breakfast at the holiday inn has always been free my whole life when staying at a holiday inn but overall very nice place

The room was very clean and spacious. Only problem was the coffee maker didn't work properly

Nice staff, good food, clean room

Sweet staff

Called before making the reservation online and was told there were laundry facilities onsite. When we checked in and called the desk to ask which floor laundry was located on, they told us there was only an offsite laundry mat. The lady at the front desk was very rude. Tried to call Holiday Inn customer service twice and both times was disconnected when being transferred. When we finally laid down, there were kids running up and down the hall banging on doors. Checked out after only being there less than an hour and will not be back.

The restaurant was just food service at the bar. Not a real restaurant atmosphere. Parking was $25 per night for being somewhere that was not walkable to anywhere! Hotel itself was nice. Beds were comfortable.

Next to the room there are children who are very noisy at midnight including the heat in the room being loud.

Clean room. Might be weird to others but I love that I smelled bleached.

The lobby can be a bit dirty at times but the staff will readily clean it if you let them know. I enjoyed my stay completely! The room was clean and the soap smelled wonderful!

Clean, decent location, great staff

We loved it. Very friendly& clean

Courteous staff and shuttle driver. Room was well kept and up to date.

Clean room and helpful staff.

Our only complaint was a hidden $25/day parking fee for a non-secure surface lot. There was no mention of parking fee when I booked the room and even today it is buried deep on the hotel website. We have stayed here before and there was never a fee to park. This notice needs to be added plainly visible to the Expedia page for the hotel.

Check in was smooth. View from room was nice. Location is in a sketchy area. Room was ok though beds were very uncomfortable. The bathroom was not as clean as it should have been and the tub/shower was tiny. It was fine for the one night we needed it. I would not stay there again.

Other than the tv having all streaming services blocked, it was a great stay! The people working at the front desk were very kind to my son and me. Thank you!

Located in a convenient spot. They have a shuttle also. Breakfast was pretty good.

The bartender Justin was very friendly and professional. We also enjoyed the entertainment. The breakfast worker was very kind and professional. The room was clean and comfortable.

Room was perfect, Staff was friendly and breakfast was awesome! As well the hotel offers a shuttle service to down town which is extremely handy.

Free shuddle

Great Hotel and staff.

I did not eat breakfast at the hotel.

Clean room and spotless bathroom. Friendly staff.

yes it was

Great stay!

….

The room was fine but the front desk staff was rude during every encounter.

Everything was great except for a couple of things. The rooms were comfortable and the front desk service was very good. The bartenders were friendly. Only drawbacks were that we laid towels in the hallway to get exchanged and they were collected but no new ones were given. I could have probably communicated better. The other was that there was a couple checking in before us and they were having problems with their cards. That caused about a 15 minute wait for several folks. The couple was given breakfast vouchers for their troubles but nobody else was. The breakfast itself isn’t worth the $13 price. Standard hot continental

It was great breakfast could have been a little better for 12.95

Good location for football game and friendly staff

Stay was great! Close to Nissan stadium and downtown area.

Check in was a smooth process & room was clean

The room was subpar for $116, no brk included and expensive thats why other hotels are doing better. To whom it may concern we won't chose this chain in the future

This is really close to downtown. Nissan stadium is walkable. The shuttle service was a great option. Great place to stay in Nashville.

Very friendly staff. Bfast is purchased separately so I didn't eat. Very close to Nissan stadium!!! They do have a free shuttle to dt Nashville or you can walk about 1-2 miles. Would stay at again. Nephew liked the pool.

The staff was nice and very welcoming! The room was spotless, and spacious.

The room was perfect

#1 overall was the customer service, from the front desk to the people in the restaurant. Shows the good people in Nashville and I would definitely stay here again

Everyone on the staff was excellent and made our trip memorable. The only issue we had was the shower not working properly but it was repaired quickly

Night staff had trouble finding our reservation. Our hotel door did not lock and the bathroom in our bedroom had a weird blood spot on roof. The Wi-Fi was not operating. On the positive side, beds and pillows were very comfortable. The HBO channels were ample and the TV was a good size. In the morning heading to breakfast we were charged 50 dollars(for our family of 4), even though the Expedia app breakfast was listed as included(kids eat free Hilton). When I approached the staff, they said I was suppose to mark that I wanted breakfast for additional $29.00 even though I didn’t see that option on the app. The front desk lady showed me the website for Expedia and where I was “suppose to mark 29.00 for breakfast”which looked completely different from the app. Not to mention is price gouging because it’s more online than in person. It’s frustrating to deal with Hiltons tricky pricing. For example, if you book directly with Hilton, there is a 50 processing fee and 18.17 tax fee but on Expedia app there is no fee make the room 60 dollars cheaper. Adding the weird breakfast policy to squeeze more money out of your guests is so unnecessary and greedy.

Great location and view.

Yes

Yes

Liked bar , amenities , quietness

A+

Kind of an industrial area, not necessarily walkable to Broadway area but the shuttle was free every 1/2 hr and very convenient. New football stadium being built down the street, would be great place to stay for games. For the price it was worth it, would stay there again.

Everything! The room was spotless , staff extremely nice as well !!

Very nice room with lots of space. Comfortable beds also

The bathroom could have used a good deep clean - the bathtub had some hard water stains and shampoo residue on the wall.

Staff was nice and room was clean .

Did not stay there and was charged for a room for some reason

Take advantage of the available hourly shuttle to go downtown. All in all , good place

The staff was friendly and professional and the room was clean. There was a limited breakfast for around $13 and no restaurants in walking distance. Did not eat breakfast. The hotel is next to the freeway with off and on ramps and we heard traffic noise all night. Also, not a big deal, but the the top sheet was on upside down.

Very nice hotel with nice outdoor hot tub and patio area . Nice rooms and lobby. Breakfast area and food was very nice .

The nicest hotel I have ever stayed in! Immaculate, well stocked with towels and toiletries, an extremely knowledgeable and courteous staff. I highly recommend this hotel!

Great location for Titans game and Downtown Nashville. There is a free shuttle that takes you downtown. Friendly front desk staff.

Nice stay

Very clean room!!

Staff was supportive but the room was neglected. It just wasn’t as clean as it could be. There was a massive stain in the bath tub due to water collecting in the bottom of the tub. There also were hairs that weren’t ours and a smell of urine in the bathroom. I was hoping for better.

Favorite hotel loved jordan at the bar

Bar was expensive

We really recommend this hotel. Really clean, updated and comfortable.

The front desk worker was fantastic she was very clear on everything and very sweet. The room was 212 and it had a bad odor and some weird stains on the carpet. Everything was stocked and ready to go just the smell and the stains unfortunately.

Overall, the hotel was great. The staff was polite and helpful. The shuttle was very convenient. The breakfast was delicious. The hotel was clean and appeared to be well-maintained. My only complaint is the bed was hard and felt like a very inexpensive model. It creaked when we moved and you cpuld feel the springs. At least add a big fat pillow topper to help.

Other then that it is a very clean and cozy place to stay. I would definitely recommend this place 👌 😊

I did have one issue. We were supposed to have a city view room but ended up on 3rd floor veiw of freeway and warehouse. Not a big deal. room but

Room was great, breakfast should have been included considering that it was the typical gree breakfast that is normally offered at hotels. Why should the guests be charged 12.95 each for a breakfast that is normally included with your hotel stay.

Dirty footprint on the bathroom floor

Good clean room.... Staff was great

Stay was very nice, clean rooms, bathroom, and amenities. Sink in room had slow drainage. Breakfast was not complimentary, was told that due to booking through third party, it was not included in our booking. That was disappointing.

It was comfortable and in a convenient location near Nissan Stadium.

Clean room. Friendly staff. Open indoor pool.

Smooth check in, clean rooms and the hotel was clean smelling. Would definitely stay there again.

The hotel was spotless and well-kept. The staff were warm and welcoming throughout my stay. Would definitely stay again.

Place was excellent, from the moment we walked in. The staff, bartender Jordan, every employee was fantastic. I could seek out this hotel for every visit I make to Nashville from here on. The proximity to downtown and the freeway were also bonuses.

Comfortable clean but breakfast should be included

I had a great stay at the Holiday Inn. The front desk lady was extremely helpful and welcoming. She gave me and my lady great advice on the nightlife and breakfast options, which really made our stay even better. The warm and friendly staff were the highlight of the trip. Overall, very helpful and much appreciated!

Room was clean and tidy.. I did not have breakfast. My ONLY complaint is the in-room coffee maker was non-functional.

Room was great

Clean and very comfortable and only bad thing I believed the breakfast was part of the room cost it was an extra 13 dollars

We didn't have the breakfast but the bar was great..Jordan and Justin made us feel welcome. Very walkable to the stadium which is why we picked it. I would recommend to others visiting the Nashville area.

Everything was very clean. The breakfast had a nice variety of options for a great price. The walking distance to the stadium was great. Shuttle service to downtown was a definite plus! I will definitely stay here again.

The room was great comfy bed. Checkin a breeze and Shini was so sweet telling us how to catch the shuttle to the Broadway. The shuttle driver gave us good directions when he dropped us off and he was there at exactly the time he said. Elora was so funny at breakfast and Shasta was one of the bartenders we have had in a long time. Great stay will add to our travel list of must stays!

Very clean great staff, shuttle to downtown.

There are stains on the carpet

More coffee options and include a free continental breakfast would be nice. The shuttle from downtown should run later than 8:30.

The room was clean and it was a good stay! The one thing I will mention is the incidental fee was way more than expected, but other than that, everything else was good.

Love this hotel. Staff is great and hotel is clean. They do have shuttle to downtown.

Our room had burn holes all,over the carpet. TV worked sometimes. Fan on the bathroom was not working. Contact lens found on floor in bathroom. Not ours

Clean rooms

Ambience was great.

Great as always shout out to bartenders and cooks they are always helpful and entertaining. I will always come back and spend my time and money here.

Check in staff came across as rude not welcoming. Instead of saying straight up check in is definitely not until 3 pm said would call when ready never did because wasn’t true to check in earlier. Could have offered some guidance what to do while waiting for a room to be ready but didn’t. Reza the shuttle driver was amazing so friendly and kind! Breakfast staff super friendly and kind! Otherwise pricy stay for location, shuttle and free parking good perk, breakfast not free added cost.

Switched room when we checked in. The tub was backed up and dirty. Other room wasn’t and better shower wasn’t working.

Very clean, comfortable beds. Close to downtown.

Everyone at the front desk was so welcoming throughout my trip. The hotel was clean, inviting, and great location to downtown. Close enough for the action, but still very affordable.

The room had not been cleaned so we had to get another room

Clean room, friendly staff, bed was like sleeping on a concrete slab.

Fantastic front desk staff!! So welcoming! Shuttle driver was so kind and helpful!

The hotel and room was clean

The hotel is in an excellent location for exploring Nashville. The free shuttle bus to Broadway is brilliant and Randal, the driver was so friendly and knowledgeable. The staff were very helpful and friendly. The room was big and comfortable. No complaints at all and would definitely stay again.

Clean inside and out. Away from busy streets.

Fine

The staff was excellent and the room for the most part, except the towel rack in the bathroom. It fell down and hit me after grabbing a towel off of the rack. It was broken prior to my stay because of how easily it fell off. Other than that, the stay was good.

Nice

Nice hotel i feel not all amenities are shown or told about.

Clean room

Yes

We asked the front desk if there was a nearby ATM but they looked confused and said they didn’t know of one. Later that evening before heading downtown to go to a restaurant we found the ATM right in the hotel lobby just feet away from the front desk heading towards the elevators. Apparently some front end staff members had no idea you do in fact have an ATM in the lobby. We were very surprised and relieved as we didn’t want to drive around town looking for one before our Uber driver picked us up for our dinner reservation that night. The room had noticeable stain on the carpet and the carpet near the bed was wet. We never got a receipt for our 2 night stay explaining all fees the hotel charged as we were surprised the overall cost was more than expected. It should have been provided before leaving or online as we booked with Expedia. Other hotels we’ve been to slipped our hotel receipt simply under our hotel door beforehand.

Spacious room, easy check in and welcoming staff

Yes

Super clean, friendly staff!

All good

We did not have breakfast. The room was clean but the toilet leaked and the shower head was broken. We reported the issues to the desk and they were apologetic

Courteous staff, comfortable bed and excellent cleanliness.

Safe

Everything

Staff was extremely courteous. The room was very clean

Great place to stay. Staff was very helpful & we appreciated the free shuttle service to downtown. There is a charge for breakfast but the selection is good.

Yes

Very clean hotel and the front staff was friendly and helpful. The only negative was the bed. Hard as can be. Didn’t sleep at all.

Atavia at the front desk was personable and helpful

Next day - find out restaurant advertised on their website looked nothing like what was there (frozen pizza and salads only), room not cleaned until after 5 PM Day 3 - room not coeaned at all - we had to go to desk to get towels and washcloths Checkout - we weren’t offered a check out statement. It was provided after request. .***Holiday Inn has been our go-to place, but we are reconsidering after the problems of the long weekend trip.

You need to make her a manager. I notified her of someone smoking weed on my floor. I forget her name, but she was incredibly professional, as were the rest, including the lady handling breakfast, who was extremely courteous.

Everything was great!

We were only there to spend the night on our half way point to our destination. The staff was very helpful in providing guidance on how to “experience” Broadway with a handicapped person.

A great place to stay! The shuttle is convenient and easy to use

Very clean, staff was friendly. Would def stay again.

Great shuttle service to downtown. Staff was courteous and helpful.

Over charged me 42.90 for breakfest 1 bag of chips 1 diet soda 1 bag doretos called the hotel 3 times they answer the phone then hangup

Shuttle was great! Carlos was super! Only 1 complaint. Our room did not get clean 1 day and coming in from a very long day with no new towels was disappointing. I called downstairs and had to come downstairs myself and get them.

The entire property needs renovation-painting ,appliances,etc..it doesn’t look like any cap ex has been put into the hotel in decades

Very clean, pleasant staff,

N

I will never stay at another Holiday Inn due to that kind of service.

We stayed here for a visit to nashville. It was nice because they had a shuttle that went down to Printers Alley. We did not use it we were able to walk it was about 28 minutes each way. The room was big and clean. The free parking and free Wi-Fi were great.

Our stay was great. Staff were super friendly and helpful. We really appreciated the shuttle to downtown!

It was exactly what we were looking for. Convenience, relatively economical, and close to the city.

We were treated terribly by property front desk. Our room was cancelled without notice. He refused to help us find a new room in town.

We would definitely stay here again. The staff was wonderful and our shuttle bus driver was awesome!

Only had one breakfast on our last day and it was good. Clean and comfortable room.

Bar was well stocked and all servers were extremely nice.

Bar was fully stocked. The room was spacious and clean. Loved the Dove products. However, the towels could have been of better quality, a little thicker.

The hotel was nice however it is located away from the downtown section of Nashville and transportation is needed.

Stay was great!

Room and lobby were both nice and clean.

Very friendly and helpful staff. Room was nice size and comfortable. I am not a frequent traveler but surprised there was no info in the room at all.

Had a grrat time very clean and great customer service.

We really enjoyed our stay. The Hotel and Staff are fantastic especially

Nice hotel the only complaints about it was that the room smelled like a pack of cigarettes and the shower wasn’t the best pressure wise. Good view of downtown for the money. The staff at the front desk were very nice told me and my girlfriend the amenities. Loved the free parking very convenient for us. Overall good for the money close to everything so can’t go wrong with it!

Did not eat breakfast atcthe hotel

The desk chair was missing, but when we informed the front desk, one was immediately provided. The room was good sized, including the bathroom. Friendly staff.

This hotel is close enough to Broadway. They do have a shuttle that runs till 830pm.

Close to downtown without the downtown price. Convenient shuttle. Nice staff. Would stay again.

2 nights screaming baby inside the next room nnextnroom. Ac

There was 9 of us there for a girls weekend. Front house staff were amazing. They got all of our rooms together. The rooms were clean and comfortable. They also had 2 amazing shuttle drivers to get us to downtown. Hotel is close enough to walk if needed.

Everyone very polite. Property well maintained

The room was very clean and comfortable. The hallways, elevator and were clean and smelled nice. The reception staff were pleasant and friendly with easy check in

Property was nice. Staff super friendly and helpful. Guests outside were loud very late if your room was on the side of the entrance.

The room was very nice very clean and very comfortable had a very good night sleep

Clean and comfortable. Everything was great.

Room was clean. Breakfast area was extremely well kept and stocked. Our only criticism was that there was no way to access your personal streaming platforms like Netflix or YouTube tv.

Overall good hotel. Bathtub was slightly dirty.

Overall this was a good stay. The room was clean with the exception of 2 good size stains in the carpet.

Overall, it was a nice stay. The staff was friendly and the hotel was clean and smelled nice. The bathroom door latch was broken and the water pressure is horrible. We could barely get more than a trickle out of the sink in the bathroom. But, the location was nice and the facility felt safe and clean. Other than the water pressure, we would recommend.

The gentleman that greeted my group was very nice and knowledgeable about all things Nashville. Very good experience.

No comment

Did not like that we had to pay for a mediocre breakfast. Most hotels have complimentary breakfast for what was offered (very little).

Very pleasant hotel staff were very friendly and accommodating. Shuttle was very handy to have going into downtown and the food was also pretty good.

Very nice atmosphere and Great Staff

It was great. Very clean, comfortable and staff was very nice!

Not in a good area.

We loved the daily free shuttle to broadway. The check in guy “bald angel” was friendly and great. Housekeeping never came one of the days and not much hot water on one of the nights. Gas station across the street. Easy to get uber to/from airport and broadway. Would stay here again. Pool, but no hot tub. Enjoyed the hotel. Clean and comfortable.

Elora was fantastic and wonderful to us. She is great and hardworking person!!!

I loved my week-long stay here. Management are all incredibly friendly and welcoming. Angel, who is one of the managers, has fantastic recommendations for exploring the city and is always very helpful and great to talk to. The gym has all of the equipment needed for cardio/strength training and Pilates. The bar is also fantastic and their food and drinks are great.

This was the first time we have stayed at this location. I would stay again. The staff were excellent!

This hotel was the cleanest I ever stayed in. Rick at the front desk was great. The room was very noisy at night for sleeping due to the highway and train tracks were so close however we were able to get air plugs. Breakfast was very good

No free breakfast, but loved the free parking. Had a couple of small maintenance issues that were not addressed. Housekeeping was spotty. They were short-handed, and they either came very late in the day, or not at all. Free shuttle downtown was great! Free shuttle & parking saved us a lot of money over our 5 night stay.

Faucet doesn’t work in room 526

Stay was excellent. The staff was nice. I would used to stay here again when I come back down and I would recommend it to anybody.

Good value. Convenient shuttle service to downtown

In a great location. Down the street from Nissan Stadium or a quick trip to Broadway. Most tourist locations are about 15 minutes away.

Great stay

.

Great hotel

very nice. restaurant and bar were great. Rooms very nice. Convenient to the downtown area

The staff at the hotel were very friendly and tried to be accommodating. The bar and restaurant was a highlight for the hotel, drinks, food and staff were great. However, housekeeping was very lacking; I stayed 4 nights and on three days I had to ask for my room to have fresh towels and the trash emptied. Didn't care if my bed was changed, but to not have had the trash emptied was not acceptable. Hotel is nice and staff was lovey, but they definitely need some help with the housekeepimg staff.

The are around this good hotel seems abandoned and run-down. The area around needs to be fixed because the hotel itself is excellent

Clean room & friendly staff!

This property overall was nice, the staff were nothing short of amazing, however the area around the property is a bit sketchy, and finding dining was a challenge, no knock on the property but being close to Titans stadium the area could offer more.

Great lobby area with comfortable seating, a bar, and good breakfast. Water flow rate was weak at the bathroom sink, and the shower could've been stronger for my liking. Overall our room and facilities were great.

Enjoyed the entertaining bartender.

Very comfortable

Complimentary coffee always cold, too strong and no creamer available! Breakfast was a bit pricey for what was available!

Good location.Comfortable room

The property is in a great location just across the river and a 5 minutes' drive from Broadway. Easy access to the Nissan stadium. Would have liked the shuttle to run one hour later in the evening.

The staff was great, especially the the shuttle drivers! Room was comfortable and clean. Our city view was amazing! I will say the area around the hotel is a bit sketchy, but the location is super convenient for going in and out of the downtown area. All in all we very much enjoyed our stay and will definitely be booking again when we stay in Nashville!

Our stay in this Holiday Inn was quite nice. The hotel was clean and comfortable, staff was friendly and helpful. The free shuttle to.and from dowmtown Nashville was a nice surprise.

Great location for a football game. Close to downtown with a shuttle to the entertainment district.

The staff was very hospitable, friendly and very helpful

It was very Clean and quiet!!! Easy walk to the stadium 👍✅💯

Didn’t get housekeeping for a day. Had to complain. Blood on my bedding was told they don’t have any extra bedding. Went to desk to ask for towels and coffee for the next day. I had to take towels and coffee up to my room, apparently they don’t have enough staff. Though the shuttle service was excellent. 13.00 dollars for continental breakfast. I would not stay there again.

We really enjoyed our stay here. The staff was amazing and the bartender was fabulous. When I come back to Nashville we will stay here. I truly appreciate the shuttle bus. Taking us to the downtown area and picking us up.

10/10 Recommend. Will definitely stay here again my next trip to Nashville

Great

We were having a great vacation until we went to the bar area to get coffee on a Thursday night. The bartender came over talking to our group of 4 women and asked where we were from. I told him we were from Canada and the other two ladies were from England. We joked for a bit and the bartender says yeah I knew all Canadians were from outer space

👍🎉

The hotel is in a rundown area between the stadium and highway. They have a shuttle that takes you down to Broadway, that was convenient. The breakfast is definitely worth the cost. Rooms were great. The staff was extraordinarily friendly and helpful.

Lack of dining options

Very nice and affordable hotel

Didn't think breakfast was that great, especially given you had to pay almost $13 per person for it. Bartenders were nice, front desk was nice. Room was large, modern and very nice.

The shutter drivet was awesome. Luved everyone.

Shuttle service to Honky Tonks !!!! Quiet. Great price Updated and modern hotel. Nice gym fitness centre

HVAC. The AC ran all night long, no matter what I set the temp at. Even with the temp set at 75, the unit blew cold air all night long. I couldn’t change the fan settings, change it from cool to heat, nothing worked. At 4:00am I finally turned the unit off. I froze to death all night long.

Beautiful hotel. Unfortunately did not receive housekeeping service until the 3rd day of our trip. When I didn’t receive housekeeping after the first night’s stay, I had to ask for towels the 2nd day. Garbages, towels, etc were not done until 3rd day. I was there for 6 nights. Did not get a bedding change until the last day of our trip. Nice staff.

I loved the bar area. The dining options. The staff was very friendly. Very walkable to downtown.

shuttle service was great

The good far outweighs any concerns. Will continue to stay at this hotel when I’m in town.

Firstly. It Smells amazing!!!! Extremely Crisp and Extremely Clean Hotel!! Friendly Staff. Amazing Shower!! Super Clean Rooms. Overall. Will stay again... Great Experience 👍

loved the shuttle

The property was great and we really enjoyed our stay. Only wish it was a little closer to downtown but otherwise is was a great stay.

Nice stay

Friendly staff

The hotel allowed for easy access to everything. You’re right off the interstate. At first I was concerned as it appears the area is somewhat deserted.however it appears gentrification is happening around the area. The hotel is example of don’t judge a book by its cover. The building outside needs a wash down and fresh coat of paint but it appears they are doing some renovations because the inside is really modern and nice. The only complaint I had was Saturday night it was sirens either police or ambulance all night until the crack of dawn. Not hotel fault but if this is a problem with hearing traffic don’t stay.

Clean room, bar staff was very friendly, location was right off highway and only 5-10 min from downtown. Great price compared to Gulch area or Broadway

The staff here were absolutely amazing! Shuttle driver Reza was the sweetest. And Bald Angel’s list was top tier. Thank y’all for a great time.

The tv/ cable wasn’t working

Loved the shuttle to downtown. Staff was very friendly.

perfect stay & so convenient to have a shuttle to broadway daiy

It was ok...I expected more....

Nice place. Staff was friendly and helpful. Good location.

$27 to.park???? Ridiculous

Everything was great, only thing negative was people on our floor talking loudly at 3am.Not the hotels fault per say but an annoyance.

Everything was awesome 👌

Trevligt hotell, ligger i anslutning till industriområde, men har shuttlebus till downtown. Bra frukost, trevliga rum, lite hårda sängar. Gratis parkering i anslutning till hotellet. Har bott här tidigare och kommer troligtvis att bo här fler gånger.

Nice hotel close enough to drive maybe Uber but definitely not to walk close to everything though

Friendly staff, would be great if there was a shuttle late night from Broadway

Receptionist and house keeping were so friendly. Although we only stayed one night it was nice and clean. The shower water didn’t get very hot but I managed

Great customer service! From front desk to shuttle and everything in between. The rooms are large, spacious and very clean. Amenities are nice. Great stay, would recommend.

The room is clean and the shuttle service to downtown, Nashville is great. Breakfast was good.

Amazing stay! Super friendly staff! The room was so clean and comfortable!

Very clean! Everyone was very nice I will be staying there again!

We stayed on a Tues/Wed., Room was very nice and clean, bathroom is big, beds were firm, but soft and comfortable with plenty of nice pillows. The refrigerator worked good along with the microwave and coffee maker. The A/C was good, outside air temperature was 99F and the room was 72F. We bring a box fan along for noise control and this made it really comfortable and the room got cooler as the night temperature dropped. The staff were very friendly and helpful to us. The lounge and bar were very nice and (Shasta) the bartender was great. Didn't get to use the pool or gym but they looked nice. The parking was great and the shuttle to downtown Nashville was a big plus. The two drivers we met were great, just wish it ran a couple of hours later (last run was 8:30PM). But you can always get an Uber back to the hotel.

I even booked the wrong date but between Bald Angel and calling expedia we got it all taken care of very easily and stress free.

Great place

Great to be out of the downtown hub bub but close enough to be a part of it if you desired

Nice hotel at a reasonable rate, but I did not like the $150 incidental fee that is charged up front.

The staff was very inviting.

My largest complaint is that our tv was barely working. I mentioned it three seperate times willing to work it out any way possible but was hnable to get this reolved. Ive been in 50 dollar hotels with better qualities

The room needed repairs, the shower head was not fully operating.

Everything about this hotel is fantastic! Super clean and well kept and the front desk staff were so kind and welcoming. Our room was perfect, down to the last detail.

Good customer service and staff was very courteous. This was our second time staying and would stay again.

Staff was great!! Bartenders very friendly and helpful.

Property is not in the best neighborhood but they provide free parking and offer a free shuttle downtown. Check in staff and shuttle driver were very nice. Rooms were clean but had a nasty smell when we first arrived. We sprayed out Lysol and was fine.

Great

We enjoyed our stay, room was clean and quiet

The room was much larger than I thought! It was also very clean. The hallways of the floor we were on also smelled really nice like it was being consistently cleaned! The staff were also very welcoming each time we came into the hotel. The shuttle was also very nice even though it only fit about eight to nine people at a time. Our room was also very quiet at night! However I do have some suggestions! There is no bath mat in the tub of the bathroom in our room or on the floor outside of the shower. This made both the inside of the shower and outside very slick and we had to use towels to put them on the floor. Also, the grassy areas of the parking lot are full of holes that are covered by grass. The parking lot was full at night after parking so I used the grassy area to walk on and fell into a hole that was there and sprained my ankle which caused me to wear an ankle brace to our destination that we had to walk to. Despite these things though, our stay was very good and I would definitely book here again!

Great place to stay. Clean and close to the stadium

Easy axcess , quiet , nice at checkin - no issues , close to our venue !

It was a great experience

I've stayed here before when it was the Clarion so I knew what to expect with the neighborhood but this is a nice hotel that is budget friendly and walkable to Broadway if you wanted to.

They had a dhuttle to downtown every hour. Everyone one was very friendly and accommadating. Our only complaint is that it took forever for the shower to get warm, and by the third shower it was very cold again.

Pleased with everything except the shuttle. Be advised…it stops running at 8:30 pm so if you are depending on it to get you home from Broadway plan an early evening.