Holiday Inn Express & Suites Nashville Metrocenter Downtown by IHG

2-star hotel Excellent 301 CLAY STREET, Nashville, TN, 37208
Holiday Inn Express & Suites Nashville Metrocenter Downtown by IHG

About Holiday Inn Express & Suites Nashville Metrocenter Downtown by IHG

Located in Nashville, 2.6 miles from Ryman Auditorium, Holiday Inn Express & Suites - Nashville MetroCenter Downtown by IHG provides accommodations with a seasonal outdoor swimming pool, private parking, a fitness center and a shared lounge. With free WiFi, this 3-star hotel offers a 24-hour front desk and a business center. The hotel features family rooms. At the hotel every room comes with air conditioning and a flat-screen TV. Holiday Inn Express & Suites - Nashville MetroCenter Downtown by IHG offers a buffet or continental breakfast. The accommodation has a sun terrace. Nissan Stadium is 2.6 miles from Holiday Inn Express & Suites - Nashville MetroCenter Downtown by IHG, while Bridgestone Arena is 2.8 miles away. Nashville International Airport is 7.5 miles from the property.

Amenities

  • On-site parking
  • 24-hour front desk
  • Meeting space
  • Fitness center
  • On-site dining
  • Bar / lounge
  • Café / coffee shop
  • Business center
  • Express check-in / check-out
  • Dry cleaning
  • Self-service laundry
  • Luggage storage
  • In-room refrigerator
  • Pool
  • Family friendly
  • Wheelchair accessible
  • Smoke-free property
  • Air conditioning
  • Elevator
  • In-room safe

Reviews

4.5 / 5
Excellent 1540 reviews

Guests generally have a positive experience at this hotel, appreciating its convenient location and friendly staff. The breakfast, particularly the pancakes and the singing breakfast attendant, is a highlight for many. However, some guests express dissatisfaction with the additional parking fee and the cleanliness of certain areas.

What guests liked
  • Convenient location
  • Friendly staff
What could be better
  • Additional parking fee
  • Inconsistent cleanliness
  • Nancy Jun 2026 · via booking
    3/5

    It was pretty convenient. Not downtown but didn’t pay downtown prices. It was clean and quiet. Booking indicates free parking. It’s $10.00 a night. The free breakfast leaves a lot to be desired. It was pretty bad. I didn’t use the pool or exercise facilities so can’t comment on those.

  • Davis Jun 2026 · via booking
    5/5

    Close to downtown There was not anything that I didnt like

  • Jennifer Jun 2026 · via hotels.com
    2/5

    I checked out at 6:00am and I got a call at home at 4:00p asking if i was extending stay i needed to call back immediately because my luggage was still in room. It wasn’t. I was home unpacked. Didn’t apologize for mistake just hung up.

  • Erica Jun 2026 · via expedia
    5/5

    Comfortable bed clean hotel 10-15 min drive to Broadway

  • Wendy Jun 2026 · via booking
    4/5

    Large room, comfy beds, great shower Bit noisy as located just of motorway

  • Larry Jun 2026 · via expedia
    5/5

    Every holiday in express that I've stayed in has been impeccable! Breakfast was good parking was easy status friendly.

  • Jennifer Jun 2026 · via booking
    5/5

    Exceptional

  • Nell Jun 2026 · via booking
    4.5/5

    Breakfast was excellent staff referred to great restaurant

  • Kaci Jun 2026 · via booking
    3.5/5

    Good

  • Underwood Jun 2026 · via booking
    4/5

    Comfortable, clean property with good beds and friendly staff. Convenient location at the north end of Germantown just north of downtown Nashville. I asked beforehand for a high room floor on the opposite end of the hotel from I65. Instead, we were on the top floor as requested but basically right over I65 so we heard trucks and loud cars all night long. The front desk person initally put us on the 5th floor in room 520 which is the very end of the building directly above the interstate and thought it was the opposite end without realizing which end of the hotel faced the interstate. When we requested a move, we went up one floor but moved only 2 rooms away from that end, better but not ideal. We made the reservation several days ahead so why can't they reserve a room as requested ahead of time that day ?

  • Steven Jun 2026 · via booking
    4.5/5

    Breakfast was great. Staff were lovely. Room was good size, well laid out and clean. Hotel situated well for major roads in and out of the city. The hotel is away from the Nashville fun spots so cabs were necessary to get around town.

  • Jade Jun 2026 · via expedia
    5/5

    Bed was so comfy Room was spacious Pool was great Location a little far from downtown, but complimentary uber trips for IHG members made a huge difference Would definitely stay again

  • Morgan Jun 2026 · via booking
    5/5

    Exceptional

  • Adam Jun 2026 · via expedia
    5/5

    Everything was 10/10

  • Matthew Jun 2026 · via expedia
    5/5

    Nice room

  • Faith Jun 2026 · via booking
    5/5

    Exceptional

  • Jessica Jun 2026 · via booking
    5/5

    Exceptional

  • Ian Jun 2026 · via booking
    4.5/5

    Several complimentary Ubers to Downtown once we joined IHG group on arrival (no charge). Rooms were spacious and well equipped. Very clean. Pool small and didn’t have much sun after lunch time but we weren’t really there to lie about for too long anyway

  • Stacy Jun 2026 · via booking
    5/5

    Clean rooms, good location and nice staff Nothing! It was great

  • Steven Jun 2026 · via booking
    4.5/5

    Great location for a slightly out of the centre stay. Easy transport into town and good for local eateries. Staff were really friendly and the room was clean. There is a pool and sun loungers and the WiFi is good. There is nothing bad here at all, the water pressure in the shower could do with a boost and the coffee machine at breakfast/reception could do with an upgrade but these are minor things

  • Larry Jun 2026 · via expedia
    5/5

    Much better than comfort inn that I was totally disappointed

  • Candy Jun 2026 · via booking
    5/5

    The lady at breakfast and it was clean

  • Cornelius Jun 2026 · via hotels.com
    5/5

    Enjoyed my stay here. The building is new so everything is still clean and fresh smelling. The Beds were kind of hard but definitely serviceable

  • Malana Jun 2026 · via booking
    5/5

    Exceptional

  • Shanna Jun 2026 · via booking
    5/5

    The property is a perfect location from downtown Nashville- not too far or near. N/A

  • Erin Jun 2026 · via booking
    5/5

    Hot cakes, hot cakes, get 'em while they're hot, hot cakes, hot cakes you'll like 'em alot... didnt get the lady's name, bit she was great at breakfast!

  • Travis Jun 2026 · via booking
    4/5

    Very good

  • Tiffany Jun 2026 · via expedia
    5/5

    This hotel was so clean and smelled great. It’s in a great location. It’s close to downtown and the Opry. We enjoyed our stay and the breakfast was great. They offer coffee all day which was great. The beds were comfortable and clean. I would definitely stay here again.

  • Steven Jun 2026 · via booking
    5/5

    Exceptional

  • Carlus May 2026 · via priceline
    5/5

    The property was great and I enjoy staying at this property Nothing

  • Carlus May 2026 · via booking
    5/5

    The property was great and I enjoy staying at this property Nothing

  • Charles May 2026 · via booking
    5/5

    Exceptional

  • Jo May 2026 · via booking
    5/5

    Hotel very clean, bed super comfy and the staff were all lovely. Especially the ladies that worked in the kitchen at breakfast time - just don’t mention hotcakes! Nothing I did not like

  • Kathleen May 2026 · via booking
    5/5

    Breakfast was great....especially the singing breakfast lady "hot cakes, hot cakes, get 'em while they're hot..." Everything was great!

  • Kelly May 2026 · via expedia
    4/5

    Good location

  • Jannie May 2026 · via booking
    3.5/5

    Good

  • Veronica May 2026 · via priceline
    5/5

    The people were nice. The property was clean . I didn’t have any issues

  • Veronica May 2026 · via booking
    5/5

    The people were nice. The property was clean . I didn’t have any issues

  • Olivia May 2026 · via booking
    5/5

    Exceptional

  • Brett May 2026 · via booking
    5/5

    Exceptional

  • Chad May 2026 · via hotels.com
    5/5

    Stayed just 1 night. It was clean quiet and so close to Broadway. The breakfast was delicious and plentiful. Very nice experience.

  • Jason May 2026 · via booking
    4.5/5

    The staff was friendly and helpful with anything we needed.

  • Perla May 2026 · via priceline
    5/5

    The staff was amazing! Very helpful and professional!

  • Perla May 2026 · via booking
    5/5

    The staff was amazing! Very helpful and professional!

  • Lipton May 2026 · via priceline
    5/5

    Very friendly staff. Super clean. Breakfast was amazing!

  • JASON May 2026 · via priceline
    4.5/5

    The staff was friendly and helpful with anything we needed.

  • Lauren May 2026 · via priceline
    4/5

    easy to get to, and not totally in the Broadway mix which made it not only affordable but a restful stay. Clean rooms. Amazing staff. I found the bed a bit hard but that could've just been me.

  • Glen May 2026 · via priceline
    3.5/5

    It was clean Was a bit out of the way to most of action downtown

  • Lauren May 2026 · via booking
    4/5

    easy to get to, and not totally in the Broadway mix which made it not only affordable but a restful stay. Clean rooms. Amazing staff. I found the bed a bit hard but that could've just been me.

  • Glen May 2026 · via booking
    3.5/5

    It was clean Was a bit out of the way to most of action downtown

  • Barbara May 2026 · via booking
    5/5

    Friendly and safe

  • Michael May 2026 · via hotels.com
    5/5

    Excellent excellent service at the desk

  • Angela May 2026 · via priceline
    4/5

    Good location, nice rooms, big bathroom and shower. The pull out couch was uncomfortable and we had to put the mattress on the floor to not feel a bat in the bed. Second thing I didn’t like was that the pool was cold and had debris in it, like it wasn’t looked after. It’s a pretty poolb but unable. A heated pool would be better

  • Angela May 2026 · via booking
    4/5

    Good location, nice rooms, big bathroom and shower. The pull out couch was uncomfortable and we had to put the mattress on the floor to not feel a bat in the bed. Second thing I didn’t like was that the pool was cold and had debris in it, like it wasn’t looked after. It’s a pretty poolb but unable. A heated pool would be better

  • Savannah May 2026 · via booking
    4.5/5

    Superb

  • Vanessa May 2026 · via priceline
    4/5

    Location was perfect and beds were super comfortable. The layout of the room and the furniture in it was REALLY good, none of those awful flimsy luggage racks. Lighting was good. It was quiet and the temperature was GREAT. We did not eat the breakfast because there are no gluten free options so "free breakfast" doesn't really count for us. That makes the value and convenience a little less. Also, I wanted a room with one king bed but they did not have any I guess because I got two queens instead.

  • Vanessa May 2026 · via booking
    4/5

    Location was perfect and beds were super comfortable. The layout of the room and the furniture in it was REALLY good, none of those awful flimsy luggage racks. Lighting was good. It was quiet and the temperature was GREAT. We did not eat the breakfast because there are no gluten free options so "free breakfast" doesn't really count for us. That makes the value and convenience a little less. Also, I wanted a room with one king bed but they did not have any I guess because I got two queens instead.

  • Alicia May 2026 · via expedia
    5/5

    Very clean, friendly staff, nice breakfast

  • Kristen May 2026 · via priceline
    3.5/5

    Convenient location that is just north of downtown. The building is clean and modern. There are restaurants within a short driving distance. Bed was incredibly lumpy. You can hear interstate traffic on our side of the building. My husband found a dead fly on his breakfast sausage.

  • Kristen May 2026 · via booking
    3.5/5

    Convenient location that is just north of downtown. The building is clean and modern. There are restaurants within a short driving distance. Bed was incredibly lumpy. You can hear interstate traffic on our side of the building. My husband found a dead fly on his breakfast sausage.

  • Cheryl May 2026 · via booking
    4.5/5

    The property was clean and well maintained. I saw housekeeping staff daily doing their jobs

  • Cheryl May 2026 · via priceline
    4.5/5

    The property was clean and well maintained. I saw housekeeping staff daily doing their jobs

  • Susan May 2026 · via hotels.com
    4/5

    Spacious room with good WiFi. Comfortable bed. Breakfast included made good value but lots of single use plastics, raisin bran was stale, hot cakes were good, toast was ok. Didn’t have the hot breakfast. Breakfast lady couldn’t be more helpful.

  • Dylan May 2026 · via priceline
    2.5/5

    The fact the ac had to be turned down to 65 just to get and keep room cool, the fact i had to end up paying for my uber after i was promised it was covered for being a member and the shower took 15 to 20 min to get warm

  • Dylan May 2026 · via booking
    2.5/5

    Nothing stuck out The fact the ac had to be turned down to 65 just to get and keep room cool, the fact i had to end up paying for my uber after i was promised it was covered for being a member and the shower took 15 to 20 min to get warm

  • Halla May 2026 · via booking
    4.5/5

    Nice staff, good breakfast, comfortable beds

  • Ray May 2026 · via booking
    5/5

    The customer service we received upon arrival and throughout our stay was amazing. The fitness facility left a lot to be desired

  • Caroline May 2026 · via booking
    4/5

    The staff who made the breakfast were so delightful. The breakfast itself was ok. The location proved to be good for us. Easy to get to downtown and quiet Plain yoghurts rather than flaoured and too sweet! More fruit options would have been good

  • caroline May 2026 · via priceline
    4/5

    Plain yoghurts rather than flaoured and too sweet! More fruit options would have been good

  • Ray May 2026 · via priceline
    5/5

    The customer service we received upon arrival and throughout our stay was amazing. The fitness facility left a lot to be desired

  • Slater May 2026 · via booking
    0.5/5

    the amenities the management,the staff ,no communication

  • Slater May 2026 · via priceline
    0.5/5

    the amenities the management,the staff ,no communication

  • Stacia May 2026 · via booking
    4.5/5

    Superb

  • Jerold May 2026 · via priceline
    4/5

    The coffee maker in the room was absolutely disgusting

  • Jerold May 2026 · via booking
    4/5

    Very nice and safe feeling. The room had a very nice cuck chair The coffee maker in the room was absolutely disgusting

  • Howard May 2026 · via priceline
    5/5

    Everything was perfect and the price was right. The room was well appointed and the bed was very comfortable. The breakfast was excellent with lots of choices. Nothing

  • Howard May 2026 · via booking
    5/5

    Everything was perfect and the price was right. The room was well appointed and the bed was very comfortable. The breakfast was excellent with lots of choices. Nothing

  • Npatchanan May 2026 · via booking
    5/5

    Exceptional

  • Madonna May 2026 · via priceline
    3/5

    Easy to book We had to pay a $10 parking fee. We have stayed at this location previously and didn't have to pay a parking fee. There was no mention of the parking fee when I made our reservation. This is an older location with the parking already established.

  • Adele May 2026 · via booking
    4/5

    Very good

  • Madonna May 2026 · via booking
    3/5

    Easy to book We had to pay a $10 parking fee. We have stayed at this location previously and didn't have to pay a parking fee. There was no mention of the parking fee when I made our reservation. This is an older location with the parking already established.

  • Mike May 2026 · via booking
    5/5

    It was great to clothes washer and clothes dryer to use at the hotel Na

  • Kareema May 2026 · via booking
    4/5

    The property was located close to broadway . It wasn’t anything in particular.

  • Kareema May 2026 · via priceline
    4/5

    The property was located close to broadway . It wasn’t anything in particular.

  • Patrick May 2026 · via booking
    4/5

    Very good

  • Diane May 2026 · via priceline
    4.5/5

    the breakfast had good variety and was plentiful. The coffee maker in the room did not work

  • Therina May 2026 · via booking
    5/5

    Everything was great!

  • Anthony May 2026 · via hotels.com
    5/5

    It fit our needs perfectly. Location, friendly staff, etc., etc..

  • Ashley May 2026 · via priceline
    5/5

    N/a

  • Cara May 2026 · via priceline
    3.5/5

    As always, Holiday Inn was clean, pleasant and modern. Most of the staff was professional and friendly. This is the one negative of our one night stay at this particular hotel. The woman in charge of the breakfast area/food actually physically pushed me out of her way to refill the bowl of bananas. And opened the drawer below the counter into my legs in a separate incident. To say I was shocked is an understatement. I did speak to the girl at the front desk who was very apologetic and said she would speak to her about it. (Girl at the front desk was very kind)

  • Gabriel May 2026 · via expedia
    5/5

    Convenient location, friendly and welcoming staff. Our room was clean and modern. The continental breakfast was above average. Great experience and I'd have no hesitation to stay here again!

  • Bill May 2026 · via priceline
    4.5/5

    The sweet food service ladies were amazing! So friendly and welcoming. They even sang happy birthday to my friend! N/A

  • jacob May 2026 · via expedia
    5/5

    Nice

  • Yadileth May 2026 · via priceline
    4/5

    The cleanliness, staff attentiveness, and location When we first arrived there was plumbing issues that were resolved but inconvenienced me and my family bc we were there for a cheer competition and wanted to freshen up prior to meeting up with our team

  • Kaite May 2026 · via priceline
    5/5

    N/a

  • Percy May 2026 · via expedia
    5/5

    Everything was good

  • Kevin May 2026 · via priceline
    4/5

    Value for your dollar and a free Uber each day one way to Broadway if you are an IHG member Pretty quiet area but suited us fine.

  • Alexis Apr 2026 · via priceline
    4/5

    Needed a rollaway bed hotel does not provide them

  • Kimberly Apr 2026 · via expedia
    5/5

    Ladies working breakfast were delightful. Friendly checkin

  • dunn Apr 2026 · via priceline
    5/5

    Good

  • Juliana Apr 2026 · via priceline
    5/5

    The staff were very nice and upbeat, especially the breakfast lady. The room was very big, cozy, comfortable, and there were a lot of places to put the luggage on top so it was easy to get your clothes. Shower was very nice as well. The location was amazing if you went there by car, just a few minutes from broadway and tourist attractions. The only problem that we had during our stay was that the aircast was not working, so we could not watch Netflix or other streaming services, only open tv. We tried to call to get it fixed and they tried to troubleshoot but it didn’t work.

  • Katherine Apr 2026 · via expedia
    5/5

    Room was very clean and comfortable, breakfast was probably one of the best I have ever had, everything was warm . Parking was great.

  • Livesay Apr 2026 · via priceline
    4.5/5

    The room was spacious and comfortable. Rooms were clean. Breakfast being served helps keep you from spending extra money. Staff was friendly and helpful.

  • Nicole Apr 2026 · via priceline
    4/5

    Great complimentary breakfast. Front desk staff was very helpful in getting us in a Uber to go downtown.

  • Trent Apr 2026 · via expedia
    5/5

    Great place to stay!

  • Spiro Apr 2026 · via hotels.com
    5/5

    Great hotel and conveniently located to The Ryman and so much more. Staff was very friendly.

  • Isabelle Apr 2026 · via priceline
    0.5/5

    The front desk staff were as friendly as they could be given my situation. The booking process on Booking.com was fairly easy. I was not refunded for a reservation I paid for because I was late to my check-in time despite sending a message to the property to inform them that I would be arriving late. I had been traveling in an area with poor signal, and apparently a message was not enough for the hotel to forgo canceling my paid room. I had ALREADY paid for my hotel room. I was traveling for work; and, as a single woman on a business trip, rather than try and help me find reasonable accommodations, I was instead told to pay out of pocket for a new room at the same hotel, or to leave. I then contacted Booking.com and was told that there was very little they could do to help, as the hotel staff had failed to notify Booking.com that my paid room was canceled.

  • Mariah Apr 2026 · via priceline
    4.5/5

    Great parking and perfect location There wasn’t anything I didn’t like about this property.

  • Jennifer Apr 2026 · via priceline
    3.5/5

    Nice room, good breakfast. Onsite laundry Cookies in the lobby Parking was $10.

  • Michael Mar 2026 · via priceline
    5/5

    The staff was friendly and helpful the breakfast was tasty and warm the rooms was super clean and comfy The price it was a lil expensive

  • Debbie Mar 2026 · via expedia
    5/5

    Was great

  • Edwin Mar 2026 · via expedia
    5/5

    Super nice

  • Joy Mar 2026 · via expedia
    4/5

    Room was clean. Staff was nice. Quick check in and out. Appreciated the free one way shuttle service.

  • Stacy Mar 2026 · via hotels.com
    5/5

    Staff was super friendly. If you are a IHG member you get one complimentary uber to certain locations. I highly recommend this hotel

  • Kristian Mar 2026 · via expedia
    5/5

    Room was extremely clean. Staff w

  • Atzela Feb 2026 · via expedia
    5/5

    Great layout for the rooms. Very clean room. Good shower pressure. Love the ear plugs. Best temperature control I’ve ever seen in a hotel.

  • Tamika Feb 2026 · via hotels.com
    5/5

    Me and my son had a great stay

  • Lester Jan 2026 · via expedia
    5/5

    Having security on the property at nighttime was also a huge perk bc it made me and my family feel safe and secure.

  • Cortez Jan 2026 · via hotels.com
    1/5

    The staff……. I informed them that I was enroute to Nashville from Atlanta when we had an accident on the highway which required me to go to the hospital with my daughter and the manager wouldn’t let me out of the reservation and I had to pay a one night fee for a room I didn’t use….. I will not be staying there again and I use your hotel all the time.

  • Mendy Jan 2026 · via expedia
    4/5

    The room was super clean

  • Eunia Jan 2026 · via expedia
    5/5

    The staff were exceptional!!!

  • Jose Jan 2026 · via expedia
    5/5

    First off, the young lady that checked us in was very pleasent to deal with. The rest of the staff were wonderful to interact with. Very highly recomendable place to stay.

  • Angela Jan 2026 · via expedia
    5/5

    Excellent in everything

  • Dawn Jan 2026 · via expedia
    4/5

    Lobby & outside area could be a little cleaner but overall room was clean & good experience

  • Duane Jan 2026 · via hotels.com
    3/5

    All went well until I got up in the morning and I had no hot water. And the coffee maker did not work. They offered to let me go to another room to shower, however, I just decided to go to my next destination to shower. What is usually a great place to stay, I was disappointed about the hot water.

  • Zachary Dec 2025 · via expedia
    5/5

    Nice place

  • Theresa Dec 2025 · via expedia
    5/5

    Front Desk Staff was friendly and professional. Lobby and Room were clean. Lobby smelled wonderfully clean.

  • ylva Dec 2025 · via expedia
    5/5

    Staff are nice.

  • Barbara Dec 2025 · via expedia
    5/5

    Omg!We had a wonderful stay at this hotel. Everything was spotless, and the location couldn’t have been better—close to everything we needed. The staff was incredibly friendly, and the ladies who worked the breakfast area were truly top‑tier. Their kindness and attention made our mornings feel extra special. We will definitely stay here again the next time we come back to Nashville.

  • Kristi Dec 2025 · via expedia
    3/5

    Breakfast was great, room was nice and big, clean. Only complaint was the temp on the shower could not adjust the scalding hot water, child could not use without getting burned

  • Florella Dec 2025 · via expedia
    4/5

    Good experience

  • Rylan Dec 2025 · via expedia
    4/5

    It was good

  • Kaleb Dec 2025 · via hotels.com
    5/5

    👌

  • Sedricka Dec 2025 · via expedia
    3/5

    The beds were not as comfortable as I would have liked and the water stayed luke warm and did not get hot at all.

  • Brianna Dec 2025 · via hotels.com
    5/5

    Nice room& staff

  • Haim Dec 2025 · via hotels.com
    5/5

    All

  • Maria Dec 2025 · via hotels.com
    5/5

    The room was clean and the customer service was excellent. The breakfast was basic but it had good variety. The ladies who ran the breakfast service were kind and

  • Jean Dec 2025 · via expedia
    4/5

    Friendly staff, clean and quiet, great breakfast and yummy fresh cookies. Also location was a plus for us; easy to get to and close to our family.

  • Duaniia Dec 2025 · via expedia
    5/5

    The only issue I had that the cleaning people be on their phones I was on a business call in the hallway and one the cleaning lady clearly see me on the phone and she called someone to sing happy birthday very loudly.

  • Nancy Dec 2025 · via hotels.com
    5/5

    Clean room. Staff was awesome. From front desk to breakfast ladies (so helpful and entertaining) to housekeeping. Everything was great.

  • Whitney Dec 2025 · via hotels.com
    5/5

    Staff was amazing everyone we encountered was so friendly from the front desk staff the cleaners to the breakfast staff! The whole place was clean the location was great ! Thank you for a wonderful stay!

  • Danielle Dec 2025 · via expedia
    5/5

    Breakfast was very good with a good variety of options. Breakfast staff was very friendly. Check in was easy. Property was very clean.

  • Gary Dec 2025 · via hotels.com
    5/5

    Very clean room Friendly staff. Great breakfast bar.

  • Helena Nov 2025 · via expedia
    4/5

    .

  • Cecilia Nov 2025 · via expedia
    5/5

    Very clean, spacious, and quiet!

  • Zahra Nov 2025 · via hotels.com
    4/5

    Clean room, staffs, tasty breakfast and sweet breakfast ladies

  • Ahsan Nov 2025 · via expedia
    5/5

    Nice hotel

  • Natalie Nov 2025 · via hotels.com
    4/5

    .Hotel common spaces nice and clean. Breakfast was top notch for hotel free bfast. Ladies singing hot cakes hot cakes get ‘em while they’re hot. Staff were very friendly. Bathroom needed update and I would have given another star. We would stay here again. Good value for family travel

  • Douglas Nov 2025 · via hotels.com
    5/5

    Yea

  • Ashley Nov 2025 · via hotels.com
    5/5

    The ladies who serve breakfast are amazing and upbeat, they made everyone smile.

  • Celica Nov 2025 · via expedia
    5/5

    Staff was excellent very friendly I would definitely stay again.

  • david Nov 2025 · via expedia
    2/5

    Thermostat didn't work room was 73 all weekend hotel couldn't fix it, phone was also broken.

  • Jack Nov 2025 · via expedia
    4/5

    Very good !

  • John Nov 2025 · via expedia
    5/5

    I really liked the breakfast, friendly staff and very clean room for my long weekend in Nashville.

  • Corey Nov 2025 · via hotels.com
    5/5

    Breakfast staff, especially, was a delight! Room was nice. Bed was comfortable.

  • Nancy Nov 2025 · via expedia
    5/5

    The location was convenient to where we were going but the options for food close to the hotel were very limited

  • Barbara Nov 2025 · via expedia
    5/5

    It was clean and the staff was very helpful.

  • Desiree Nov 2025 · via hotels.com
    4/5

    Ladies serving breakfast just amazing. Bathroom floor in the corners and along ceramic base board needs desperately cleaned. It was just awful. Over all the stay was good - thank you!

  • Scott Nov 2025 · via expedia
    5/5

    Friendly staff, clean rooms. Basic breakfast included

  • Bridget Nov 2025 · via expedia
    5/5

    Clean rooms and kind staff.

  • Geoffrey Nov 2025 · via expedia
    5/5

    Everything is perfectly fine and will comeback

  • Oren Nov 2025 · via hotels.com
    2/5

    Shower didn’t work right. Got the front desk know that, they told me they fixed it - they didn’t. Tried calling the front desk many times after returning to the room with no answer finally went down and got the opportunity to hear “I wasn’t the only guest and it was only her”. Left and came back at the evening still hasn’t been fixed. Went again to the front desk told them this- only after the front desk lady stood at my shower for 10 minutes making sure it is not working ok that I got the opportunity to change room. Thanks

  • Valencia Nov 2025 · via expedia
    3/5

    Room

  • Naikia Nov 2025 · via hotels.com
    4/5

    Nice

  • Keith Nov 2025 · via hotels.com
    5/5

    Good service. Comfortable room.

  • Orlando Nov 2025 · via expedia
    5/5

    Quiet and clean

  • Karla Nov 2025 · via expedia
    2/5

    Check in to check out. Rude was a consistent trend.

  • miguel Nov 2025 · via expedia
    5/5

    All

  • Angela Nov 2025 · via hotels.com
    4/5

    .

  • Ken Oct 2025 · via hotels.com
    4/5

    Clean room and very good breakfast selection

  • Stephanie Oct 2025 · via hotels.com
    5/5

    The woman who was working the front desk on Sunday night, October 26th is the most wonderful person. So joyful and kind and it is contagious. Truly the entire staff were so beyond sweet. Best customer service I’ve ever experienced at any hotel I’ve been to far and away. Also the cleanest Holiday Inn Express I’ve stayed at.

  • Kathy Oct 2025 · via expedia
    5/5

    Clean and safe

  • Kimberly Oct 2025 · via expedia
    5/5

    Front desk staff were very friendly and helpful with information we needed to know for our first visit to nashville. We also loved the friendly ladies that kept up with the free breakfast bar!

  • Michael Oct 2025 · via hotels.com
    5/5

    Very comfortable

  • Jacob Oct 2025 · via expedia
    5/5

    Good

  • Carlos Oct 2025 · via expedia
    5/5

    Great

  • John Oct 2025 · via expedia
    5/5

    Front desk personnel very hospitable and efficient. Great place to stay.

  • mark Oct 2025 · via expedia
    5/5

    the hotel was very nice, close to downtown and the shower was amazing.

  • Kathleen Oct 2025 · via expedia
    5/5

    It doesn’t have a great walkable area. The only thing nearby is a 7-Eleven down the street. I would definitely stay again

  • Thomas Oct 2025 · via hotels.com
    5/5

    Always a pleasant and accommodating staff...good breakfasts, very clean facility. Our 8th time staying at this same facility...and we'll be back in December

  • Ralph Oct 2025 · via expedia
    4/5

    Rate was too high. I felt like I was taken advantage of just because of Fall Festival weekend.

  • Linda Oct 2025 · via expedia
    5/5

    Our stay there was nice. The staff was very nice. We had drove 8 hours and was tired. We were able to check in a little early which was nice. We will definitely stay there again when we are in the area

  • Amy Oct 2025 · via expedia
    5/5

    Parking area was light up nicely & felt safe. The hotel was clean & beds were comfortable. Breakfast was your typical complimentary foods. It was well stocked each day until it ended. The entire staff was nice & helpful with recommendations in the area. I would definitely stay here again.

  • Andon Oct 2025 · via expedia
    5/5

    Shady individuals roaming the parking lot on bikes. Also you should not charge per day parking - you pay enough for room and board as it is. Do better

  • Shannon Oct 2025 · via expedia
    5/5

    The staff was very friendly and the 1 free Uber to Broadway daily was a bonus.

  • Amber Oct 2025 · via hotels.com
    5/5

    Girls trip! Great place and location. Clean, comfortable, and kind staff. Would definitely stay again.

  • Faith Sep 2025 · via expedia
    5/5

    Very nice staff

  • Isabel Sep 2025 · via expedia
    5/5

    Staff was awesome and service

  • Jennifer Sep 2025 · via hotels.com
    5/5

    We were very impressed by the cleanliness of the hotel and the friendliness of the employees. Everything was very comfortable and the breakfasts were terrific.

  • Ricardo Sep 2025 · via expedia
    5/5

    Spacious and everything was readily available within our hotel. Really liked our room.

  • ANTHONY Sep 2025 · via expedia
    4/5

    Good location.

  • Leo Sep 2025 · via expedia
    5/5

    Clean place to stay

  • Patti Aug 2025 · via expedia
    5/5

    The staff at this hotel were very helpful, even allowed us to check in a little early.

  • Bill Aug 2025 · via expedia
    5/5

    Proerty is like new, staff extremely helpful, and super location a few minutes from downtown!

  • April Aug 2025 · via hotels.com
    4/5

    Staff was kind, everything was pretty clean. The only down side was the food was burnt.

  • Michelle Aug 2025 · via expedia
    5/5

    Excellent service and staff. Clean and good location

  • Paul Aug 2025 · via expedia
    5/5

    Not the greatest location if you’d want to walk around. However, it is easy to access Broadway and other venues around Nashville.

  • Aubrey Aug 2025 · via expedia
    5/5

    stayed one night for a concert! it was great! This was my first time booking a hotel and they staff made it easy!! definitely recommend!

  • Austin Aug 2025 · via expedia
    5/5

    Great spot, easy to access and very convenient for those passing through Nashville but still want to be close to things in town.

  • rupesh Aug 2025 · via expedia
    5/5

    Our stay was great. The room was cozy. The breakfast was good as well.

  • James Aug 2025 · via expedia
    5/5

    easy to find, close to a gas station and other places

  • Matthew Aug 2025 · via expedia
    5/5

    First time in Nashville. Really convenient for Uber pick up. Really close to Broadway and other areas for dining. Breakfast was great each morning (we stayed 3) and staff was really helpful with food options away from Broadway. We will stay here again!

  • Roberto Aug 2025 · via expedia
    5/5

    Free breakfast was a nice touch.

  • Tatyana Aug 2025 · via expedia
    5/5

    Great experience. This hotel was close enough to the heart of downtown but far enough to have some quiet time from the inner city party life. Staff was friendly, room was clean, and breakfast was nice. Would most definitely recommend.

  • Sarah Aug 2025 · via expedia
    4/5

    Hotel wa se a fly what it said it was clean , comfortable and breakfast included was a plus!

  • Jesse Jul 2025 · via hotels.com
    2/5

    We had toilet issues from day 1 they had to go fix it due 3 days

  • Glenn Jul 2025 · via expedia
    5/5

    Very clean

  • Samantha Jul 2025 · via expedia
    5/5

    It was nice

  • Darren Jul 2025 · via expedia
    5/5

    Very good.

  • Dawn Jul 2025 · via expedia
    5/5

    Loved the ladies when we checked in but the over night people where hard to find when needed.

  • Linda Jul 2025 · via hotels.com
    3/5

    Love the breakfast including the entertaining pancake song we have enjoyed for years. One morning there was no hot water discovered upon showering. A discount of $50 was offered and taken.

  • Courtney Jul 2025 · via hotels.com
    4/5

    Polite receptionist and easy check in. Overall very clean and appeared fairly new or renovated. The only reason I didn’t give it 5 stars is because our room smelled like the previous guest had a dog in the room. Also, the shower, had 2 settings…scalding hot or freezing.

  • Margaret Jul 2025 · via hotels.com
    5/5

    We were really impressed with how clean everything was. They had a fantastic breakfast with great service.

  • John Jul 2025 · via expedia
    5/5

    The room was spacious and clean. The staff were courteous and professional. We had a very nice visit.

  • Crystal Jul 2025 · via expedia
    5/5

    Hotel staff were welcoming and made you feel like you made a great choice in stopping in. The hotel was off the highway right on our route. Great experience.

  • Sandra Jul 2025 · via expedia
    5/5

    Everything was fine and the cafeteria ladies too

  • Douglas Jul 2025 · via expedia
    5/5

    Very clean and nice. Lady that checked us in was very pleasant.

  • Kimber Jul 2025 · via expedia
    4/5

    Rooms were nicer felt newer.

  • Brian Jun 2025 · via expedia
    5/5

    Stayed here with my new Wife on our honeymoon. Hotel was clean, comfortable and staff were friendly. Was easy to find a rideshare down to Lower Broadway entertainment district.

  • Michael Jun 2025 · via expedia
    5/5

    Great location. Close to Downtown and Broadway.

  • Verified Jun 2025 · via hotels.com
    5/5

    Good choice for a hotel at rates lower than downtown, which is just a short Uber away. Breakfast was good, with the usual items and fresh hotcakes served by the famous Hotcakes Lady who said she has been doing that job for 40 years. Everyone on staff was friendly and professional.

  • Richmond Jun 2025 · via expedia
    5/5

    i really love this hotel, it’s clean, looks exactly like the pictures, safe and quiet. and the breakfast hit hard.

  • Chris Jun 2025 · via hotels.com
    5/5

    The stay for us was above good. Clean, comfortable, affordable and wonderful staff. Had a very good breakfast included, hosted by Jackie. She was a gem as an employee. Thanks for treating us like family!!!

  • Kelly Jun 2025 · via expedia
    4/5

    The breakfast staff was nice and kept the food stocked. They lacked towels, wash clothes, and left barely and toilet paper in the room. They room was clean but the bathroom fan did not work.

  • Miju Jun 2025 · via expedia
    1/5

    Staff were nice but the location of hotel was not bad. Very disappointed to find bedbugs. It gave us nightmare of washing and cleaning entire

  • Judy Jun 2025 · via expedia
    4/5

    The receptionist was not professional at check in. Had a great time and all the other staff were nice and helpful..

  • Hillerie Jun 2025 · via expedia
    5/5

    Very nice place

  • christina Jun 2025 · via hotels.com
    5/5

    Good location! Friendly staff!

  • maria Jun 2025 · via expedia
    5/5

    Clean, people very helpful and friendly

  • Brian Jun 2025 · via expedia
    5/5

    Very nice stay

  • Steven Jun 2025 · via hotels.com
    2/5

    Room was comfy, but there were literal mushrooms growing in the corner of the bathroom.

  • Barry Jun 2025 · via expedia
    5/5

    We loved everything about the property. No issues.

  • Taylor Jun 2025 · via expedia
    5/5

    Great friendly staff

  • Brian Jun 2025 · via expedia
    5/5

    Great stay for a quick stay , we will be back Friday on our way back home

  • Charlean Jun 2025 · via expedia
    4/5

    No soap or conditioner in the bathroom. The containers were empty. I was informed by front desk that those items are available upon request and that Housekeeping do not check to ensure containers are full. I have never heard of any other hotel that does this. All hotels that I have stayed in make sure there is soap, etc.

  • Jennifer Jun 2025 · via hotels.com
    5/5

    We stopped to get some rest after driving for 10 hours.

  • Kristine May 2025 · via expedia
    4/5

    No way to block out the highway noise. AC couldnt be set above 64 degrees.

  • Suzanne May 2025 · via expedia
    5/5

    I will definitely stay at this Holiday again. All the staff were very friendly, helpful and attentive. We twice stored our luggage for convenience. We loved the IHG perk of a free uber ride into town each day! Breakfast was very nice (biscuits and gravy were delicious!). Do t hesitate to book here!

  • JOHN May 2025 · via expedia
    5/5

    All in all this location is near my son so we will be back for sure on our next visit

  • Kathleen May 2025 · via hotels.com
    5/5

    This was our second stay at this hotel, and it did not disappoint. The hotel is very clean and the staff were very nice. Love the singing hotcake lady. We enjoyed our stay and will stay there again the next time we are in Nashville.

  • Shannon May 2025 · via expedia
    5/5

    It was very clean, had yummy cookies in the lobby, and we got one free uber ride a day for joining the free rewards program!

  • Diana May 2025 · via expedia
    5/5

    The staff was extremely friendly and we had a enjoyable time.

  • Rhonda May 2025 · via expedia
    5/5

    I enjoyed my stay!

  • Jerry May 2025 · via expedia
    5/5

    Staff was very pleasant and professional

  • Cathey May 2025 · via expedia
    5/5

    Clean hotel with a very friendly staff.

  • Lisa May 2025 · via expedia
    5/5

    Close to downtown!

  • Tara May 2025 · via expedia
    5/5

    Nice hotel and it was a great location to downtown

  • CHRISTINA May 2025 · via expedia
    5/5

    This hotel is close enough to downtown that you can get to everything within 10 minutes, but not be in the constant chaos of the city. You can see Nissan Stadium from the 6th floor window. It was reasonably priced, has free breakfast, on-site parking ($10 per day), and a very friendly staff. Very close to the interstate with easy access. We thoroughly enjoyed our stay during Metallica weekend!

  • Matthew Apr 2025 · via expedia
    5/5

    Would recommend.

  • Ivona Apr 2025 · via expedia
    5/5

    Friendly staff, comfortable bed, good value for money, easy uber to Broadway - all in all a good deal. Note there is a $10 per day parking fee.

  • Natasha Apr 2025 · via expedia
    5/5

    Nice and clean place.

  • Melissa Apr 2025 · via expedia
    5/5

    It was clean and the staff was friendly

  • Alvaro Apr 2025 · via expedia
    5/5

    Clean convenient and quiet.

  • Marilyn Apr 2025 · via expedia
    5/5

    This hotel was very nice and clean. The breakfast was delicious and the staff was wonderful. The only downfall are the pillows…super uncomfortable.

  • Logan Apr 2025 · via expedia
    5/5

    Pool was nice

  • Nikki Apr 2025 · via hotels.com
    4/5

    The problem is that "metrocenter" is a bit misleading. It's about 10 minutes from downtown. And the hotels were situated in office parks. It's minor but if you were expecting a downtown hotel, remember to rent a car.

  • Gary Apr 2025 · via expedia
    5/5

    New modern property. Lots of places to charge devices in the room. Great coffee at breakfast.

  • Caryn Apr 2025 · via hotels.com
    5/5

    Super clean rooms and very friendly staff! Came down for a tattoo appointment and was VERY happy with the room. Close to Broadway but a little ways from all the chaos! Will stay again!

  • Diego Apr 2025 · via expedia
    4/5

    But it’s located on a safe easy to get to area. Surrounded by fast food restaurants in case you don’t want to drive into town.

  • Makayla Apr 2025 · via expedia
    5/5

    Clean room easy check in COMFORTABLE BEDS smelled nice good breakfast nice staff!

  • Nancy Apr 2025 · via hotels.com
    3/5

    We were told we woukd have room service every other day. Not a problem. But during an 8 day visit, the maids came once only after we had to go to the main desk with oyr trash bags. The front desk also had to gove us coffee etc. Hotel is near the bar district. Very noisy until 2 am some weekday noghts. Great for location. Could walk to many attractions and restaurants

  • Carol Apr 2025 · via expedia
    5/5

    .

  • Alice Mar 2025 · via expedia
    5/5

    Staff was very helpful

  • Daniel Mar 2025 · via expedia
    5/5

    Great stay!

  • Verified Mar 2025 · via hotels.com
    5/5

    Good and typical holiday inn . Book with confidence

  • Ernie Mar 2025 · via hotels.com
    4/5

    What anyone would expect at a holiday inn express…

  • Frank Mar 2025 · via expedia
    4/5

    Friendly staff,

  • William Mar 2025 · via expedia
    5/5

    A bit out if the way to downtown Nashville but Ubers readily available and priced reasonably

  • Alex Mar 2025 · via expedia
    4/5

    Pretty spacious rooms.

  • stacy Mar 2025 · via hotels.com
    5/5

    We had a wonderful stay! Bedding, towels, etc was all clean!! Will stay again!

  • John Mar 2025 · via expedia
    5/5

    Will stay again

  • Alvin Mar 2025 · via expedia
    4/5

    Easy to get to. Front desk was helpful and courteous.

  • Elhadji Mar 2025 · via expedia
    5/5

    Love it

  • Russell Mar 2025 · via hotels.com
    5/5

    Staff was fantastic-- front desk to the breakfast gals

  • Alyssa Mar 2025 · via expedia
    5/5

    Great weekend getaway stay!

  • Michael Mar 2025 · via expedia
    5/5

    Exceeded my expectations. The facilities were well kept, rooms like brand new, and the complimentary breakfast was great!

  • Mengying Feb 2025 · via expedia
    5/5

    Highly recommend the hotel with great location close to downtown and pretty quiet surroundings. Will definitely visit again. Thank you for the great service.

  • jeffrey Feb 2025 · via hotels.com
    5/5

    Always solid and a great staff. Highly recommend

  • Peter Feb 2025 · via expedia
    2/5

    Staff was not friendly and was hostile when presented with questions about my bill

  • Camille Feb 2025 · via expedia
    4/5

    Great location

  • John Feb 2025 · via hotels.com
    4/5

    Breakfast buffet staff very friendly and helpful. Enjoyed the “hot cakes”

Frequently asked questions about Holiday Inn Express & Suites Nashville Metrocenter Downtown by IHG

Does Holiday Inn Express & Suites Nashville Metrocenter Downtown by IHG have free Wi-Fi?
Yes, Holiday Inn Express & Suites Nashville Metrocenter Downtown by IHG offers free Wi-Fi for all guests. Free wired internet is also available in select rooms.
Does Holiday Inn Express & Suites Nashville Metrocenter Downtown by IHG offer parking?
Yes, paid self-parking is available on-site at Holiday Inn Express & Suites Nashville Metrocenter Downtown by IHG.
Does Holiday Inn Express & Suites Nashville Metrocenter Downtown by IHG have meeting spaces, conference centers, or conference rooms?
Yes. Holiday Inn Express & Suites Nashville Metrocenter Downtown by IHG features meeting spaces and dedicated conference rooms, suitable for corporate meetings and group gatherings. Banquet and reception facilities are also available.
Does Holiday Inn Express & Suites Nashville Metrocenter Downtown by IHG have a fitness center?
Yes, Holiday Inn Express & Suites Nashville Metrocenter Downtown by IHG features an on-site fitness center for guests. Additional wellness amenities include pool.
Where is Holiday Inn Express & Suites Nashville Metrocenter Downtown by IHG located, and how walkable is the area?
Holiday Inn Express & Suites Nashville Metrocenter Downtown by IHG is located at 301 CLAY STREET, Nashville, TN 37208. With a Walk Score of 41, the area is rated Car-Dependent. A car or rideshare is recommended for most trips in this area.

House rules

Check in 4:00 PM
Check out 11:00 AM
Cancellation Not available
Children Not available