Holiday Inn Express & Suites Nashville Metrocenter Downtown by IHG
About Holiday Inn Express & Suites Nashville Metrocenter Downtown by IHG
Located in Nashville, 2.6 miles from Ryman Auditorium, Holiday Inn Express & Suites - Nashville MetroCenter Downtown by IHG provides accommodations with a seasonal outdoor swimming pool, private parking, a fitness center and a shared lounge. With free WiFi, this 3-star hotel offers a 24-hour front desk and a business center. The hotel features family rooms. At the hotel every room comes with air conditioning and a flat-screen TV. Holiday Inn Express & Suites - Nashville MetroCenter Downtown by IHG offers a buffet or continental breakfast. The accommodation has a sun terrace. Nissan Stadium is 2.6 miles from Holiday Inn Express & Suites - Nashville MetroCenter Downtown by IHG, while Bridgestone Arena is 2.8 miles away. Nashville International Airport is 7.5 miles from the property.
Amenities
- On-site parking
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Luggage storage
- In-room refrigerator
- Pool
- Family friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
Guests generally have a positive experience at this hotel, appreciating its convenient location and friendly staff. The breakfast, particularly the pancakes and the singing breakfast attendant, is a highlight for many. However, some guests express dissatisfaction with the additional parking fee and the cleanliness of certain areas.
- Convenient location
- Friendly staff
- Additional parking fee
- Inconsistent cleanliness
- 3/5
It was pretty convenient. Not downtown but didn’t pay downtown prices. It was clean and quiet. Booking indicates free parking. It’s $10.00 a night. The free breakfast leaves a lot to be desired. It was pretty bad. I didn’t use the pool or exercise facilities so can’t comment on those.
- 5/5
Close to downtown There was not anything that I didnt like
- 2/5
I checked out at 6:00am and I got a call at home at 4:00p asking if i was extending stay i needed to call back immediately because my luggage was still in room. It wasn’t. I was home unpacked. Didn’t apologize for mistake just hung up.
- 5/5
Comfortable bed clean hotel 10-15 min drive to Broadway
- 4/5
Large room, comfy beds, great shower Bit noisy as located just of motorway
- 5/5
Every holiday in express that I've stayed in has been impeccable! Breakfast was good parking was easy status friendly.
- 5/5
Exceptional
- 4.5/5
Breakfast was excellent staff referred to great restaurant
- 3.5/5
Good
- 4/5
Comfortable, clean property with good beds and friendly staff. Convenient location at the north end of Germantown just north of downtown Nashville. I asked beforehand for a high room floor on the opposite end of the hotel from I65. Instead, we were on the top floor as requested but basically right over I65 so we heard trucks and loud cars all night long. The front desk person initally put us on the 5th floor in room 520 which is the very end of the building directly above the interstate and thought it was the opposite end without realizing which end of the hotel faced the interstate. When we requested a move, we went up one floor but moved only 2 rooms away from that end, better but not ideal. We made the reservation several days ahead so why can't they reserve a room as requested ahead of time that day ?
- 4.5/5
Breakfast was great. Staff were lovely. Room was good size, well laid out and clean. Hotel situated well for major roads in and out of the city. The hotel is away from the Nashville fun spots so cabs were necessary to get around town.
- 5/5
Bed was so comfy Room was spacious Pool was great Location a little far from downtown, but complimentary uber trips for IHG members made a huge difference Would definitely stay again
- 5/5
Exceptional
- 5/5
Everything was 10/10
- 5/5
Nice room
- 5/5
Exceptional
- 5/5
Exceptional
- 4.5/5
Several complimentary Ubers to Downtown once we joined IHG group on arrival (no charge). Rooms were spacious and well equipped. Very clean. Pool small and didn’t have much sun after lunch time but we weren’t really there to lie about for too long anyway
- 5/5
Clean rooms, good location and nice staff Nothing! It was great
- 4.5/5
Great location for a slightly out of the centre stay. Easy transport into town and good for local eateries. Staff were really friendly and the room was clean. There is a pool and sun loungers and the WiFi is good. There is nothing bad here at all, the water pressure in the shower could do with a boost and the coffee machine at breakfast/reception could do with an upgrade but these are minor things
- 5/5
Much better than comfort inn that I was totally disappointed
- 5/5
The lady at breakfast and it was clean
- 5/5
Enjoyed my stay here. The building is new so everything is still clean and fresh smelling. The Beds were kind of hard but definitely serviceable
- 5/5
Exceptional
- 5/5
The property is a perfect location from downtown Nashville- not too far or near. N/A
- 5/5
Hot cakes, hot cakes, get 'em while they're hot, hot cakes, hot cakes you'll like 'em alot... didnt get the lady's name, bit she was great at breakfast!
- 4/5
Very good
- 5/5
This hotel was so clean and smelled great. It’s in a great location. It’s close to downtown and the Opry. We enjoyed our stay and the breakfast was great. They offer coffee all day which was great. The beds were comfortable and clean. I would definitely stay here again.
- 5/5
Exceptional
- 5/5
The property was great and I enjoy staying at this property Nothing
- 5/5
The property was great and I enjoy staying at this property Nothing
- 5/5
Exceptional
- 5/5
Hotel very clean, bed super comfy and the staff were all lovely. Especially the ladies that worked in the kitchen at breakfast time - just don’t mention hotcakes! Nothing I did not like
- 5/5
Breakfast was great....especially the singing breakfast lady "hot cakes, hot cakes, get 'em while they're hot..." Everything was great!
- 4/5
Good location
- 3.5/5
Good
- 5/5
The people were nice. The property was clean . I didn’t have any issues
- 5/5
The people were nice. The property was clean . I didn’t have any issues
- 5/5
Exceptional
- 5/5
Exceptional
- 5/5
Stayed just 1 night. It was clean quiet and so close to Broadway. The breakfast was delicious and plentiful. Very nice experience.
- 4.5/5
The staff was friendly and helpful with anything we needed.
- 5/5
The staff was amazing! Very helpful and professional!
- 5/5
The staff was amazing! Very helpful and professional!
- 5/5
Very friendly staff. Super clean. Breakfast was amazing!
- 4.5/5
The staff was friendly and helpful with anything we needed.
- 4/5
easy to get to, and not totally in the Broadway mix which made it not only affordable but a restful stay. Clean rooms. Amazing staff. I found the bed a bit hard but that could've just been me.
- 3.5/5
It was clean Was a bit out of the way to most of action downtown
- 4/5
easy to get to, and not totally in the Broadway mix which made it not only affordable but a restful stay. Clean rooms. Amazing staff. I found the bed a bit hard but that could've just been me.
- 3.5/5
It was clean Was a bit out of the way to most of action downtown
- 5/5
Friendly and safe
- 5/5
Excellent excellent service at the desk
- 4/5
Good location, nice rooms, big bathroom and shower. The pull out couch was uncomfortable and we had to put the mattress on the floor to not feel a bat in the bed. Second thing I didn’t like was that the pool was cold and had debris in it, like it wasn’t looked after. It’s a pretty poolb but unable. A heated pool would be better
- 4/5
Good location, nice rooms, big bathroom and shower. The pull out couch was uncomfortable and we had to put the mattress on the floor to not feel a bat in the bed. Second thing I didn’t like was that the pool was cold and had debris in it, like it wasn’t looked after. It’s a pretty poolb but unable. A heated pool would be better
- 4.5/5
Superb
- 4/5
Location was perfect and beds were super comfortable. The layout of the room and the furniture in it was REALLY good, none of those awful flimsy luggage racks. Lighting was good. It was quiet and the temperature was GREAT. We did not eat the breakfast because there are no gluten free options so "free breakfast" doesn't really count for us. That makes the value and convenience a little less. Also, I wanted a room with one king bed but they did not have any I guess because I got two queens instead.
- 4/5
Location was perfect and beds were super comfortable. The layout of the room and the furniture in it was REALLY good, none of those awful flimsy luggage racks. Lighting was good. It was quiet and the temperature was GREAT. We did not eat the breakfast because there are no gluten free options so "free breakfast" doesn't really count for us. That makes the value and convenience a little less. Also, I wanted a room with one king bed but they did not have any I guess because I got two queens instead.
- 5/5
Very clean, friendly staff, nice breakfast
- 3.5/5
Convenient location that is just north of downtown. The building is clean and modern. There are restaurants within a short driving distance. Bed was incredibly lumpy. You can hear interstate traffic on our side of the building. My husband found a dead fly on his breakfast sausage.
- 3.5/5
Convenient location that is just north of downtown. The building is clean and modern. There are restaurants within a short driving distance. Bed was incredibly lumpy. You can hear interstate traffic on our side of the building. My husband found a dead fly on his breakfast sausage.
- 4.5/5
The property was clean and well maintained. I saw housekeeping staff daily doing their jobs
- 4.5/5
The property was clean and well maintained. I saw housekeeping staff daily doing their jobs
- 4/5
Spacious room with good WiFi. Comfortable bed. Breakfast included made good value but lots of single use plastics, raisin bran was stale, hot cakes were good, toast was ok. Didn’t have the hot breakfast. Breakfast lady couldn’t be more helpful.
- 2.5/5
The fact the ac had to be turned down to 65 just to get and keep room cool, the fact i had to end up paying for my uber after i was promised it was covered for being a member and the shower took 15 to 20 min to get warm
- 2.5/5
Nothing stuck out The fact the ac had to be turned down to 65 just to get and keep room cool, the fact i had to end up paying for my uber after i was promised it was covered for being a member and the shower took 15 to 20 min to get warm
- 4.5/5
Nice staff, good breakfast, comfortable beds
- 5/5
The customer service we received upon arrival and throughout our stay was amazing. The fitness facility left a lot to be desired
- 4/5
The staff who made the breakfast were so delightful. The breakfast itself was ok. The location proved to be good for us. Easy to get to downtown and quiet Plain yoghurts rather than flaoured and too sweet! More fruit options would have been good
- 4/5
Plain yoghurts rather than flaoured and too sweet! More fruit options would have been good
- 5/5
The customer service we received upon arrival and throughout our stay was amazing. The fitness facility left a lot to be desired
- 0.5/5
the amenities the management,the staff ,no communication
- 0.5/5
the amenities the management,the staff ,no communication
- 4.5/5
Superb
- 4/5
The coffee maker in the room was absolutely disgusting
- 4/5
Very nice and safe feeling. The room had a very nice cuck chair The coffee maker in the room was absolutely disgusting
- 5/5
Everything was perfect and the price was right. The room was well appointed and the bed was very comfortable. The breakfast was excellent with lots of choices. Nothing
- 5/5
Everything was perfect and the price was right. The room was well appointed and the bed was very comfortable. The breakfast was excellent with lots of choices. Nothing
- 5/5
Exceptional
- 3/5
Easy to book We had to pay a $10 parking fee. We have stayed at this location previously and didn't have to pay a parking fee. There was no mention of the parking fee when I made our reservation. This is an older location with the parking already established.
- 4/5
Very good
- 3/5
Easy to book We had to pay a $10 parking fee. We have stayed at this location previously and didn't have to pay a parking fee. There was no mention of the parking fee when I made our reservation. This is an older location with the parking already established.
- 5/5
It was great to clothes washer and clothes dryer to use at the hotel Na
- 4/5
The property was located close to broadway . It wasn’t anything in particular.
- 4/5
The property was located close to broadway . It wasn’t anything in particular.
- 4/5
Very good
- 4.5/5
the breakfast had good variety and was plentiful. The coffee maker in the room did not work
- 5/5
Everything was great!
- 5/5
It fit our needs perfectly. Location, friendly staff, etc., etc..
- 5/5
N/a
- 3.5/5
As always, Holiday Inn was clean, pleasant and modern. Most of the staff was professional and friendly. This is the one negative of our one night stay at this particular hotel. The woman in charge of the breakfast area/food actually physically pushed me out of her way to refill the bowl of bananas. And opened the drawer below the counter into my legs in a separate incident. To say I was shocked is an understatement. I did speak to the girl at the front desk who was very apologetic and said she would speak to her about it. (Girl at the front desk was very kind)
- 5/5
Convenient location, friendly and welcoming staff. Our room was clean and modern. The continental breakfast was above average. Great experience and I'd have no hesitation to stay here again!
- 4.5/5
The sweet food service ladies were amazing! So friendly and welcoming. They even sang happy birthday to my friend! N/A
- 5/5
Nice
- 4/5
The cleanliness, staff attentiveness, and location When we first arrived there was plumbing issues that were resolved but inconvenienced me and my family bc we were there for a cheer competition and wanted to freshen up prior to meeting up with our team
- 5/5
N/a
- 5/5
Everything was good
- 4/5
Value for your dollar and a free Uber each day one way to Broadway if you are an IHG member Pretty quiet area but suited us fine.
- 4/5
Needed a rollaway bed hotel does not provide them
- 5/5
Ladies working breakfast were delightful. Friendly checkin
- 5/5
Good
- 5/5
The staff were very nice and upbeat, especially the breakfast lady. The room was very big, cozy, comfortable, and there were a lot of places to put the luggage on top so it was easy to get your clothes. Shower was very nice as well. The location was amazing if you went there by car, just a few minutes from broadway and tourist attractions. The only problem that we had during our stay was that the aircast was not working, so we could not watch Netflix or other streaming services, only open tv. We tried to call to get it fixed and they tried to troubleshoot but it didn’t work.
- 5/5
Room was very clean and comfortable, breakfast was probably one of the best I have ever had, everything was warm . Parking was great.
- 4.5/5
The room was spacious and comfortable. Rooms were clean. Breakfast being served helps keep you from spending extra money. Staff was friendly and helpful.
- 4/5
Great complimentary breakfast. Front desk staff was very helpful in getting us in a Uber to go downtown.
- 5/5
Great place to stay!
- 5/5
Great hotel and conveniently located to The Ryman and so much more. Staff was very friendly.
- 0.5/5
The front desk staff were as friendly as they could be given my situation. The booking process on Booking.com was fairly easy. I was not refunded for a reservation I paid for because I was late to my check-in time despite sending a message to the property to inform them that I would be arriving late. I had been traveling in an area with poor signal, and apparently a message was not enough for the hotel to forgo canceling my paid room. I had ALREADY paid for my hotel room. I was traveling for work; and, as a single woman on a business trip, rather than try and help me find reasonable accommodations, I was instead told to pay out of pocket for a new room at the same hotel, or to leave. I then contacted Booking.com and was told that there was very little they could do to help, as the hotel staff had failed to notify Booking.com that my paid room was canceled.
- 4.5/5
Great parking and perfect location There wasn’t anything I didn’t like about this property.
- 3.5/5
Nice room, good breakfast. Onsite laundry Cookies in the lobby Parking was $10.
- 5/5
The staff was friendly and helpful the breakfast was tasty and warm the rooms was super clean and comfy The price it was a lil expensive
- 5/5
Was great
- 5/5
Super nice
- 4/5
Room was clean. Staff was nice. Quick check in and out. Appreciated the free one way shuttle service.
- 5/5
Staff was super friendly. If you are a IHG member you get one complimentary uber to certain locations. I highly recommend this hotel
- 5/5
Room was extremely clean. Staff w
- 5/5
Great layout for the rooms. Very clean room. Good shower pressure. Love the ear plugs. Best temperature control I’ve ever seen in a hotel.
- 5/5
Me and my son had a great stay
- 5/5
Having security on the property at nighttime was also a huge perk bc it made me and my family feel safe and secure.
- 1/5
The staff……. I informed them that I was enroute to Nashville from Atlanta when we had an accident on the highway which required me to go to the hospital with my daughter and the manager wouldn’t let me out of the reservation and I had to pay a one night fee for a room I didn’t use….. I will not be staying there again and I use your hotel all the time.
- 4/5
The room was super clean
- 5/5
The staff were exceptional!!!
- 5/5
First off, the young lady that checked us in was very pleasent to deal with. The rest of the staff were wonderful to interact with. Very highly recomendable place to stay.
- 5/5
Excellent in everything
- 4/5
Lobby & outside area could be a little cleaner but overall room was clean & good experience
- 3/5
All went well until I got up in the morning and I had no hot water. And the coffee maker did not work. They offered to let me go to another room to shower, however, I just decided to go to my next destination to shower. What is usually a great place to stay, I was disappointed about the hot water.
- 5/5
Nice place
- 5/5
Front Desk Staff was friendly and professional. Lobby and Room were clean. Lobby smelled wonderfully clean.
- 5/5
Staff are nice.
- 5/5
Omg!We had a wonderful stay at this hotel. Everything was spotless, and the location couldn’t have been better—close to everything we needed. The staff was incredibly friendly, and the ladies who worked the breakfast area were truly top‑tier. Their kindness and attention made our mornings feel extra special. We will definitely stay here again the next time we come back to Nashville.
- 3/5
Breakfast was great, room was nice and big, clean. Only complaint was the temp on the shower could not adjust the scalding hot water, child could not use without getting burned
- 4/5
Good experience
- 4/5
It was good
- 5/5
👌
- 3/5
The beds were not as comfortable as I would have liked and the water stayed luke warm and did not get hot at all.
- 5/5
Nice room& staff
- 5/5
All
- 5/5
The room was clean and the customer service was excellent. The breakfast was basic but it had good variety. The ladies who ran the breakfast service were kind and
- 4/5
Friendly staff, clean and quiet, great breakfast and yummy fresh cookies. Also location was a plus for us; easy to get to and close to our family.
- 5/5
The only issue I had that the cleaning people be on their phones I was on a business call in the hallway and one the cleaning lady clearly see me on the phone and she called someone to sing happy birthday very loudly.
- 5/5
Clean room. Staff was awesome. From front desk to breakfast ladies (so helpful and entertaining) to housekeeping. Everything was great.
- 5/5
Staff was amazing everyone we encountered was so friendly from the front desk staff the cleaners to the breakfast staff! The whole place was clean the location was great ! Thank you for a wonderful stay!
- 5/5
Breakfast was very good with a good variety of options. Breakfast staff was very friendly. Check in was easy. Property was very clean.
- 5/5
Very clean room Friendly staff. Great breakfast bar.
- 4/5
.
- 5/5
Very clean, spacious, and quiet!
- 4/5
Clean room, staffs, tasty breakfast and sweet breakfast ladies
- 5/5
Nice hotel
- 4/5
.Hotel common spaces nice and clean. Breakfast was top notch for hotel free bfast. Ladies singing hot cakes hot cakes get ‘em while they’re hot. Staff were very friendly. Bathroom needed update and I would have given another star. We would stay here again. Good value for family travel
- 5/5
Yea
- 5/5
The ladies who serve breakfast are amazing and upbeat, they made everyone smile.
- 5/5
Staff was excellent very friendly I would definitely stay again.
- 2/5
Thermostat didn't work room was 73 all weekend hotel couldn't fix it, phone was also broken.
- 4/5
Very good !
- 5/5
I really liked the breakfast, friendly staff and very clean room for my long weekend in Nashville.
- 5/5
Breakfast staff, especially, was a delight! Room was nice. Bed was comfortable.
- 5/5
The location was convenient to where we were going but the options for food close to the hotel were very limited
- 5/5
It was clean and the staff was very helpful.
- 4/5
Ladies serving breakfast just amazing. Bathroom floor in the corners and along ceramic base board needs desperately cleaned. It was just awful. Over all the stay was good - thank you!
- 5/5
Friendly staff, clean rooms. Basic breakfast included
- 5/5
Clean rooms and kind staff.
- 5/5
Everything is perfectly fine and will comeback
- 2/5
Shower didn’t work right. Got the front desk know that, they told me they fixed it - they didn’t. Tried calling the front desk many times after returning to the room with no answer finally went down and got the opportunity to hear “I wasn’t the only guest and it was only her”. Left and came back at the evening still hasn’t been fixed. Went again to the front desk told them this- only after the front desk lady stood at my shower for 10 minutes making sure it is not working ok that I got the opportunity to change room. Thanks
- 3/5
Room
- 4/5
Nice
- 5/5
Good service. Comfortable room.
- 5/5
Quiet and clean
- 2/5
Check in to check out. Rude was a consistent trend.
- 5/5
All
- 4/5
.
- 4/5
Clean room and very good breakfast selection
- 5/5
The woman who was working the front desk on Sunday night, October 26th is the most wonderful person. So joyful and kind and it is contagious. Truly the entire staff were so beyond sweet. Best customer service I’ve ever experienced at any hotel I’ve been to far and away. Also the cleanest Holiday Inn Express I’ve stayed at.
- 5/5
Clean and safe
- 5/5
Front desk staff were very friendly and helpful with information we needed to know for our first visit to nashville. We also loved the friendly ladies that kept up with the free breakfast bar!
- 5/5
Very comfortable
- 5/5
Good
- 5/5
Great
- 5/5
Front desk personnel very hospitable and efficient. Great place to stay.
- 5/5
the hotel was very nice, close to downtown and the shower was amazing.
- 5/5
It doesn’t have a great walkable area. The only thing nearby is a 7-Eleven down the street. I would definitely stay again
- 5/5
Always a pleasant and accommodating staff...good breakfasts, very clean facility. Our 8th time staying at this same facility...and we'll be back in December
- 4/5
Rate was too high. I felt like I was taken advantage of just because of Fall Festival weekend.
- 5/5
Our stay there was nice. The staff was very nice. We had drove 8 hours and was tired. We were able to check in a little early which was nice. We will definitely stay there again when we are in the area
- 5/5
Parking area was light up nicely & felt safe. The hotel was clean & beds were comfortable. Breakfast was your typical complimentary foods. It was well stocked each day until it ended. The entire staff was nice & helpful with recommendations in the area. I would definitely stay here again.
- 5/5
Shady individuals roaming the parking lot on bikes. Also you should not charge per day parking - you pay enough for room and board as it is. Do better
- 5/5
The staff was very friendly and the 1 free Uber to Broadway daily was a bonus.
- 5/5
Girls trip! Great place and location. Clean, comfortable, and kind staff. Would definitely stay again.
- 5/5
Very nice staff
- 5/5
Staff was awesome and service
- 5/5
We were very impressed by the cleanliness of the hotel and the friendliness of the employees. Everything was very comfortable and the breakfasts were terrific.
- 5/5
Spacious and everything was readily available within our hotel. Really liked our room.
- 4/5
Good location.
- 5/5
Clean place to stay
- 5/5
The staff at this hotel were very helpful, even allowed us to check in a little early.
- 5/5
Proerty is like new, staff extremely helpful, and super location a few minutes from downtown!
- 4/5
Staff was kind, everything was pretty clean. The only down side was the food was burnt.
- 5/5
Excellent service and staff. Clean and good location
- 5/5
Not the greatest location if you’d want to walk around. However, it is easy to access Broadway and other venues around Nashville.
- 5/5
stayed one night for a concert! it was great! This was my first time booking a hotel and they staff made it easy!! definitely recommend!
- 5/5
Great spot, easy to access and very convenient for those passing through Nashville but still want to be close to things in town.
- 5/5
Our stay was great. The room was cozy. The breakfast was good as well.
- 5/5
easy to find, close to a gas station and other places
- 5/5
First time in Nashville. Really convenient for Uber pick up. Really close to Broadway and other areas for dining. Breakfast was great each morning (we stayed 3) and staff was really helpful with food options away from Broadway. We will stay here again!
- 5/5
Free breakfast was a nice touch.
- 5/5
Great experience. This hotel was close enough to the heart of downtown but far enough to have some quiet time from the inner city party life. Staff was friendly, room was clean, and breakfast was nice. Would most definitely recommend.
- 4/5
Hotel wa se a fly what it said it was clean , comfortable and breakfast included was a plus!
- 2/5
We had toilet issues from day 1 they had to go fix it due 3 days
- 5/5
Very clean
- 5/5
It was nice
- 5/5
Very good.
- 5/5
Loved the ladies when we checked in but the over night people where hard to find when needed.
- 3/5
Love the breakfast including the entertaining pancake song we have enjoyed for years. One morning there was no hot water discovered upon showering. A discount of $50 was offered and taken.
- 4/5
Polite receptionist and easy check in. Overall very clean and appeared fairly new or renovated. The only reason I didn’t give it 5 stars is because our room smelled like the previous guest had a dog in the room. Also, the shower, had 2 settings…scalding hot or freezing.
- 5/5
We were really impressed with how clean everything was. They had a fantastic breakfast with great service.
- 5/5
The room was spacious and clean. The staff were courteous and professional. We had a very nice visit.
- 5/5
Hotel staff were welcoming and made you feel like you made a great choice in stopping in. The hotel was off the highway right on our route. Great experience.
- 5/5
Everything was fine and the cafeteria ladies too
- 5/5
Very clean and nice. Lady that checked us in was very pleasant.
- 4/5
Rooms were nicer felt newer.
- 5/5
Stayed here with my new Wife on our honeymoon. Hotel was clean, comfortable and staff were friendly. Was easy to find a rideshare down to Lower Broadway entertainment district.
- 5/5
Great location. Close to Downtown and Broadway.
- 5/5
Good choice for a hotel at rates lower than downtown, which is just a short Uber away. Breakfast was good, with the usual items and fresh hotcakes served by the famous Hotcakes Lady who said she has been doing that job for 40 years. Everyone on staff was friendly and professional.
- 5/5
i really love this hotel, it’s clean, looks exactly like the pictures, safe and quiet. and the breakfast hit hard.
- 5/5
The stay for us was above good. Clean, comfortable, affordable and wonderful staff. Had a very good breakfast included, hosted by Jackie. She was a gem as an employee. Thanks for treating us like family!!!
- 4/5
The breakfast staff was nice and kept the food stocked. They lacked towels, wash clothes, and left barely and toilet paper in the room. They room was clean but the bathroom fan did not work.
- 1/5
Staff were nice but the location of hotel was not bad. Very disappointed to find bedbugs. It gave us nightmare of washing and cleaning entire
- 4/5
The receptionist was not professional at check in. Had a great time and all the other staff were nice and helpful..
- 5/5
Very nice place
- 5/5
Good location! Friendly staff!
- 5/5
Clean, people very helpful and friendly
- 5/5
Very nice stay
- 2/5
Room was comfy, but there were literal mushrooms growing in the corner of the bathroom.
- 5/5
We loved everything about the property. No issues.
- 5/5
Great friendly staff
- 5/5
Great stay for a quick stay , we will be back Friday on our way back home
- 4/5
No soap or conditioner in the bathroom. The containers were empty. I was informed by front desk that those items are available upon request and that Housekeeping do not check to ensure containers are full. I have never heard of any other hotel that does this. All hotels that I have stayed in make sure there is soap, etc.
- 5/5
We stopped to get some rest after driving for 10 hours.
- 4/5
No way to block out the highway noise. AC couldnt be set above 64 degrees.
- 5/5
I will definitely stay at this Holiday again. All the staff were very friendly, helpful and attentive. We twice stored our luggage for convenience. We loved the IHG perk of a free uber ride into town each day! Breakfast was very nice (biscuits and gravy were delicious!). Do t hesitate to book here!
- 5/5
All in all this location is near my son so we will be back for sure on our next visit
- 5/5
This was our second stay at this hotel, and it did not disappoint. The hotel is very clean and the staff were very nice. Love the singing hotcake lady. We enjoyed our stay and will stay there again the next time we are in Nashville.
- 5/5
It was very clean, had yummy cookies in the lobby, and we got one free uber ride a day for joining the free rewards program!
- 5/5
The staff was extremely friendly and we had a enjoyable time.
- 5/5
I enjoyed my stay!
- 5/5
Staff was very pleasant and professional
- 5/5
Clean hotel with a very friendly staff.
- 5/5
Close to downtown!
- 5/5
Nice hotel and it was a great location to downtown
- 5/5
This hotel is close enough to downtown that you can get to everything within 10 minutes, but not be in the constant chaos of the city. You can see Nissan Stadium from the 6th floor window. It was reasonably priced, has free breakfast, on-site parking ($10 per day), and a very friendly staff. Very close to the interstate with easy access. We thoroughly enjoyed our stay during Metallica weekend!
- 5/5
Would recommend.
- 5/5
Friendly staff, comfortable bed, good value for money, easy uber to Broadway - all in all a good deal. Note there is a $10 per day parking fee.
- 5/5
Nice and clean place.
- 5/5
It was clean and the staff was friendly
- 5/5
Clean convenient and quiet.
- 5/5
This hotel was very nice and clean. The breakfast was delicious and the staff was wonderful. The only downfall are the pillows…super uncomfortable.
- 5/5
Pool was nice
- 4/5
The problem is that "metrocenter" is a bit misleading. It's about 10 minutes from downtown. And the hotels were situated in office parks. It's minor but if you were expecting a downtown hotel, remember to rent a car.
- 5/5
New modern property. Lots of places to charge devices in the room. Great coffee at breakfast.
- 5/5
Super clean rooms and very friendly staff! Came down for a tattoo appointment and was VERY happy with the room. Close to Broadway but a little ways from all the chaos! Will stay again!
- 4/5
But it’s located on a safe easy to get to area. Surrounded by fast food restaurants in case you don’t want to drive into town.
- 5/5
Clean room easy check in COMFORTABLE BEDS smelled nice good breakfast nice staff!
- 3/5
We were told we woukd have room service every other day. Not a problem. But during an 8 day visit, the maids came once only after we had to go to the main desk with oyr trash bags. The front desk also had to gove us coffee etc. Hotel is near the bar district. Very noisy until 2 am some weekday noghts. Great for location. Could walk to many attractions and restaurants
- 5/5
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- 5/5
Staff was very helpful
- 5/5
Great stay!
- 5/5
Good and typical holiday inn . Book with confidence
- 4/5
What anyone would expect at a holiday inn express…
- 4/5
Friendly staff,
- 5/5
A bit out if the way to downtown Nashville but Ubers readily available and priced reasonably
- 4/5
Pretty spacious rooms.
- 5/5
We had a wonderful stay! Bedding, towels, etc was all clean!! Will stay again!
- 5/5
Will stay again
- 4/5
Easy to get to. Front desk was helpful and courteous.
- 5/5
Love it
- 5/5
Staff was fantastic-- front desk to the breakfast gals
- 5/5
Great weekend getaway stay!
- 5/5
Exceeded my expectations. The facilities were well kept, rooms like brand new, and the complimentary breakfast was great!
- 5/5
Highly recommend the hotel with great location close to downtown and pretty quiet surroundings. Will definitely visit again. Thank you for the great service.
- 5/5
Always solid and a great staff. Highly recommend
- 2/5
Staff was not friendly and was hostile when presented with questions about my bill
- 4/5
Great location
- 4/5
Breakfast buffet staff very friendly and helpful. Enjoyed the “hot cakes”