Holiday Inn Express Nashville Downtown - Broadway by IHG

Great location to Broadway.

Excellent location. Every staff member we were in contact with was so helpful

Staff was friendly and accommodating. The full breakfast was so great and well run! Only one minor negative our window blind was broken before check in. We requested it to be looked at twice and it's still broken/was never looked at. No fault of the property at all but that uphill climb at the end of the day is rough. For folks who need to put on make up the bathroom is really bright but the lighting elsewhere is lacking.

The rooms were clean. Breakfast was good. No water fountain and I don't like bathroom so k water so we ended up spending $$$$ on bottled water. Aside from that, would stay again.

Proximity to Broadway

Hotel was great...a+ service all the way.

The location of the hotel was ideal. Not too far of a walk from Broadway and very manageable! Had no issues checking into the hotel super late one night but the next morning we noticed our room was not clean cleaned. Mention this via text with the automated system, and the issues were only partially fixed. Beware of the faulty smoke detectors. Was hit with a $350 charge and no way to prove that we didn’t smoke in the room now that we are back home. They solely trust the sensors and don’t come up to check/back up the allegation. Super disappointed in the Holiday Inn express for blindly believing this.

The location is very nice. There is a problem with parking. I was not informed that I had to pay $60 for parking. The mattresses in the beds are very bad and uncomfortable to sleep in.

Worked out well

Stationnement dispendieux. Pas de restaurant à l'hôtel.

Nice hotel and walkable to Broadway Street, good breakfast and nice outdoor pool area.

Had a great stay, would definitely stay here again.

Everything was great, great location

Perfect location! Within walking distance of the Pinnacle Theater and area attractions. Will definitely stay here again.

The rooms were very clean

The free breakfast and afternoon appetizers are a great addition! Location is perfect

Good location to amenities.

Staff was friendly at the check in desk and especially the breakfast staff!

Breakfast came with a good assortment of choices. Location was perfect. Close to downtown Broadway, shopping and attractions.

Very nice property. Very accommodating & friendly staff!

The staff was very friendly and professional. My first stay here was great!

The hotel was a perfect location to walk to the bars and local music. We did utilize a parking garage because the parking was valet and so expensive! Otherwise, beautiful facility, great breakfast and great location for walking around downtown.

Very good

Très propre, bien situé, excellent service!

No water pressure and hard water.

Location was good.

Housekeeping: Service was inconsistent. On the first morning, housekeeping knocked at 8 AM before we had even left, and they never returned. The next day we were out until after 4 PM and the room still wasn’t serviced. After calling the front desk twice, someone finally came around 6 PM. Breakfast: Breakfast was hit or miss. Bananas were green every day. On the first morning, the eggs had no flavor and half the oatmeal was undercooked. The second day was better — the oatmeal was cooked properly and the cheese omelettes were good. Overall, breakfast was fair. Evening Appetizers: Stopped by the bar two nights. The first night the cheese and crackers were mostly gone, but the second night they had pigs in a blanket that were pretty good. Parking: Valet parking is required. I prepaid when booking, and the valet team was quick to bring the car whenever needed, though I would have preferred the option to retrieve it myself.

only thing that weren't great were the couches at the dining table were worn. When sitting on them you sunk 2 feet. Everything else was outstanding. would recommend to everyone.

Front desk was not overly thrilled to assist with questions we had, they just seemed like it was a chore to get us checked in or checked out. I ask for a receipt and breakdown of the charges upon check out and the desk clerk just acted like it was a hassle to provide it. Would likely find some where else next time to stay. Otherwise it was ok. Breakfast staff was very nice and welcoming.

Superb

The property was in an excellent location: walking distance to all attractions and it was next door to the new Nashville Yard and Grand Hyatt Hotel. N/A

Great location, the store in the lobby is way over priced.

Excellent customer service by all staff we encountered. The place was very clean and we were very pleased with our stay.

Great spot for CMA 10 min walk to broadway

The staff at check-in were fantastic and very helpful. We would stay there again when back in Nashville.

Exceptional

The hotel was great. It was clean and in a good location. Valet made parking easy.

The windows are not sound proof and the traffic on Broadway goes till all hours of night and early morning! Wishes that queen beds were offered! Breakfast was the same for 3 days, would have liked another option for meat and eggs and potatoes on 3rd day. Pool was very refreshing and the evening snacks was great!!

Liked location and price value ratio. Please post the cost of parking. Would have paid anyway, but I wanted to view the reciept before leaving. Someone went to inquire how to do that, but they did not return with that or for the rest of their tip. Wanted to do a cash tip, algorithm made me stop at $3.00 minium

Staff service was amazing, no complaints

Pool was clean, rooms were clean. Hotel is conveniently located straight up from broadway. Everything you need is walking distance. The staff was very helpful if we needed them for anything.

Everything was perfect clean very nice girls from front desk.

From the moment we went to check in the workers were amazing! The hotel was great, clean and finally we got a hotel that had great mattresses. We slept so good and didn’t want to get out of bed in the morning. We also had a late checkout and for once they communicated it with the housekeeping so no one came pounding on our door. This was the best hotel we have stayed at in a long time.

The staff were very helpful especially during a busy time, the CMA Festival. A clean room with attentive housekeeping. The breakfast was delicious with many options.

Bathroom had sticky floor and smelled like urine. Other than that, no complaints. ;-)

Nothing really

Great location very good breakfast friendly staff clean room. The only thing I can say bad about it would be the parking you have to park in the back of the building and it’s $61.41 a day I thought that was a little ridiculous they do offer valet parking

I did not like that they only had valet parking did not give you a choice and behind the building is paid parking and they said you could park there but they don know of your car can stay all night or had any information about the parking behind their building. It also inconvenience you have to pay for valet separate instead of all together with your stay

That it’s close to a lot of attractions. Being double charged for valet parking. Being put on hold for over 30 minutes trying to get said issue addressed. Then place on hold 3 different times because the front desk person did not know anything about the parking

Superb

Everything service was great Everything was great

The staff was the best! Everyone was very nice.

Everything

Issue with the room was not addressed. A light in the bathroom had a steady drip coming from the ceiling. Was told maintenance was going to come check it but never did.

Breakfast was good no complaints.

The hotel was very clean and the staff was so friendly and helpful throughout the entire stay. The location was walking distance to multiple restaurants and honky tonks. It was just a great experience all around

Breakfast

The room was in need of a bit of an update but bedding and towels and bathroom shampoos were of excellent quality. Breakfast was excellent with staff keeping tables clean and food was hot and well topped up. Swimming pool area was lovely and clean. Overall excellent location and value for money. Would definitely stay there again.

Room was clean. Staff never smiled or greeted. Breakfast was good. Parking - never used.

The only thing I didnt like was how wrinkled the sheets and pillow cases were. It looked like they were used by the previous guests.

Stayed 2 nights and they never cleaned the room. We had to go get our own towels. The front desk and parking attendants were great.

The staff was friendly and accommodating.

Exceptional

Exceptional

It is too far from broadway. Adele’s and finch were 2 restaurants within walking distance from the hotel and were excellent.

Great location … rooms good size.. great breakfast options .. clean … friendly and helpful staff

We had a great stay. The hotel was clean with a convenient location.

Nice clean hotel. Good breakfast. Great location to broadway...just short walk to broadway. Comfortable bed and pillows. Friendly helpful staff. Appetizers from 4-6 were a nice touch.

Antila saw how upset I was and immediately stepped in to help. Even though my room wasn’t ready, she went above and beyond by allowing me to use the hotel’s dryer without any hassle so I could dry my belongings. Her kindness and willingness to help made a huge difference after a long travel day. Every day I saw her, she was happy, smiling, and welcoming. The rest of the staff were also friendly and accommodating throughout my stay. My room was always clean, and the bed was comfortable. Excellent customer service and hospitality all around. I would definitely stay here again!

Staff were helpful and friendly. Convenient and safe.

Breakfast buffet was great and staff were very friendly.

Pleasant

Close to everything

Just, awesome place

Our stay was excellent. We enjoyed the pool area, breakfast service and hotel employees. We will definitely be back and stay at this prime location. Thanks 😊

Staff were courteous and so kind! Not one single staff member was rude or rushed at all. That will bring us back!

.

Clean room. Nice staff. Great Breakfast

great location

reasonable.

I liked this hotel because it was right near everything on broadway. Awesome area.!

The location, staff and breakfast are amazing. The added bonus of a white noise machine in the room is a game changer. Would 100% stay here again. 👌

Clean, friendly staff, and close to Broadway and bridgestone arena. Worked perfect for our trip!

All the employees I was in contact with were all super helpful. When we first arrived to the room we found the soap holder in the shower had fallen off. When we went down to tell the staff at the front desk they were able to get it taken care of very quickly. The employee that came into the room to fix it was super nice, professional, and respectful of the space since my sister and I were in the room.

Liked everything but Breakfast could serve real eggs

Great stay! 10 minutes to the bars on Broadway!

The staff was very helpful and polite. The beds were very comfortable.

Clean, accommodating hotel. 3 blocks from downtown Broadway…convenient location.

Very convenient hotel, close to downtown. Morning breakfast was good.

Breakfast selection is amazing.

Front desk is terrible,

The bed was comfortable and we loved the social hour entertainment. One concern is there was a light over the TV we could not turn off. We asked twice at the desk and they said maintenance would come but they did not.

Easy

I was pleasantly surprised by how nice the property was. Location can’t be beat. Parking is expensive though.

Breakfast was really good .. rooms very clean ,,, Staff more than helpfull ... Really enjoyed our stay ...

Other than the can issue everything else was amazing

Great location. Parking is a huge benefit.

Our check-in was good but the elevator to our floor would not work and some other guests said it did the same thing the day before. Our room air conditioning would not work even after service. We were moved to new room and the air conditioner there worked inconsistently. We went to a manager's get-together and the food was cold. The next day the water was cut off for 5 hours. The parking was by valet only and was extremely costly - $129.00 for 40 hours of parking.

Helpful staff fast courteous valet parking

Hotel was just the right distance from Broadway, rooms were spacious ,just a pity they weren't cleaned very well by the room cleaners,they never replaced coffee etc ,so had to get from restaurant every evening so had for the morning, reception staff spot on

Breakfast was great and staff very friendly and helpful.

Staff and valet were great, breakfast and staff were wonderful and efficient.

Clean rooms, friendly staff, breakfast was good. We went to a concert at Bridgestone Arena and it was just a short walk from the hotel.

Needs an overhaul

The happy hour Melanie was an amazing singer , room was great Happy hour food used to be better

The happy hour Melanie was an amazing singer , room was great Happy hour food used to be better

They need to update heating/cooling system. Every 15 minutes it kicks in and is so loud it wakes you up. I barely slept out entire trip.

The staff are lovely. The breakfast is superb. And I loved the live music and food spread out on by reception. Such a nice touch!

Breakfast and afternoon snacks

It is close to Broadway bars and entertainment and the place is clean and kept. Breakfast in the morning is excellent for me. The pool is clean and nice as well. Overall it is an excellent hotel.

Close walking distance to Broadway but far enough not to hear it. Rooms were clean and nice.

Breakfast was ok but not full they stopped filling at 930 people at the end got nothing

Loved the breakfast buffet and friendly atmosphere and service. We loved playing cards in lobby listening to live music and meeting lots of lovely people.

Loud dogs barking early in the am, we were technically on vacation. No water yesterday due to system maintenance. Should’ve let staff know upon check in the day before.

Repeat visit. Clean rooms and nice staff.

The bed is extremely comfortable

The staff were extremely helpful and pleasant. They opened the pool a week early to accommodate for the weather. Everything was great!

Breakfast was ok not much of a selection. Staff was wonderful. Rooms are very outdated, bathroom sink drain slow as well as the shower. Walls are thin so you hear everything. Very noisy at night. The manager reception is a joke. Don’t bother going there is one protein (very spicy wings or pig in the blanket or mozzarella cheese mini meatballs or barbecue meatballs), one vegetable celery or cherry tomatoes. The mixed drinks are very expensive for a six ounce glass.

This hotel is in an excellent location, close to the bars on Broadway but not to close. The staff was very friendly and helpful. Our room was clean and above average in size.

I was charged for a false smoke detection. They insisted that i was smoking vaping or using marijuana. I don't do any of those things. I am so very upset with this hotel never will I ever recommend or stay here. I argued to no avail. They insisted that I smoked something in the room. Very unprofessional. They're monitor is wrong. I can't prove that I didn't do any of these things when I'm in another state. .

Had a fun time for my 30th birthday. Was super convenient to walk to downtown and the hotel made me feel at home even 500 miles away! Would stay again.

Clean room, kind staffs, good parking service

It was week m week run and the staff were friendly

.

S

Convenient location

Thank you. Friendly, and helpful staff. Best breakfast buffet around with 24/7 coffee. Enjoyed our stay

Loved the beds very comfy. Location was awesome. Loved it all. Still haven’t received my holding deposit back though more than a week after checking out which is frustrating

Awful stay. Room was dirty, A/C has never been cleaned so a sore throat the whole time. We got charged day 4 for smoking in our room, we don't smoke and never have. They refused to look into it or remove the charge, thankfully our MasterCard stopped they're payment and will dispute it going forward with them. Could not provide an itemized list of items purchased from their store and they have very little concern of who's buying what on who's room. Parking is Valet only, and they fail to mention it'll cost $65USD a day, then the valet boys sit out front counting their cash in front of everyone going by. The icing on the cake was a shooting outside while we were there. Would not recommend this hotel to anyone or the chain for that matter.

Overall our stay was good. The room was nice and modern. One bed was missing the decorative piece that hides the mattress frame but it did not bother me. Check-in and check-out were easy. The staff was friendly, valet was helpful and the breakfast was fresh. My only complaint was our room door did not sit flush to the floor and I could hear every noise in the hallway.

Very convenient downtown location, easy to find parking, well maintained property. Friendly staff

Staff and room, especially the beds were great. Breakfast is much better than most. Would definitely stay again. Location is a bit of a walk, but good with us.

Every staff member I came in contact with was friendly and helpful. The included valet parking was fantastic and convenient (my favorite perk!!)! Easy walk to downtown and about 15ish mins to Nissan stadium. Breakfast was hot and your typical selections were available. Stayed here a few years ago and would stay again. There are complimentary snacks in the lobby around 4 or so, but I wasn’t able to be there for that.

Thank you for a great experience in Nashville, Doreen

Breakfast was okay. I think i lost my diamond earring in my room im hoping if someone finds it they will let me know its pear shape diamond earring

Just spent the weekend, 5/8 - 5/11/26. Staff is great! Location is good..."up the hill" from most of the popular spots on Broadway. Pretty noisy though - road noise is awful. Not people, but cars with muffler issues (sarcasm), motorcyles, trucks....seems to be a spot where everyone races to get out of the bars/restaurant area. They put white noise machines in the rooms which is a nice thought, but not much help. Breakfast was ok. All the basics - toast, pancake machine, yogurts, pastries, premade egg things. Afternoon bar area is open around 4 with some complimentary apps and a very limited bar - entertainment was nice. Overall, not bad for the price.

We were pleasantly surprised. The hotel was in a great location. Within walking distance to. Broadway and other attractions. The rooms were large, comfortable and clean. The staff was very helpful and nice. Complimentary breakfast had many choices, We would definitely stay there again in the future. Great value for the price.

The hotel is in a great location. The breakfast was awesome. The only bummers were the elevators kept going out. A lady got stuck in 1 for a good bit. Also, the pool was closed. We came in the first part of May so it was the wrong season but we’re from Alaska. It was hot for us. We’d stay again.

Breakfast was the same everyday. Needs to change even just the type of eggs or breakfast meat every other day would help. Staff was very friendly.

Breakfast brunch was great. The room was comfy and nice had all the commodities that we needed. Only bad thing was parking, no hotel parking available had to use House Valet service. They charge $65 a night than the valets wanted tips every time they brought the car. With what they charge tips should be included.

Check in was fast and easy, room was clean and nice. Check out was fast and easy great stay

Clean

Location and friendly staff Paying for parking but valet were quick and friendly

Clean. Nice staff. Accommodating and held our luggage.

Paying for parking but valet were quick and friendly

Superb

Clean. Nice staff. Accommodating and held our luggage.

Great location, Very clean. Love the breakfast. Our room was great. Clean and quiet. I would definitely recommend staying there. We will be back. Thank you

Close proximity to Music Row . Hotel rooms are out dated . Breakfast is good and hotel staff is nice . Be ready to put up with 3/4am guests coming in from the strip ! You can hear to the next door room !

The rooms were clean and the staff very friendly. The free breakfast was very good and the location was also. I will definitely be back!

We had a wonderful stay at this hotel. Great location.

The breakfast offered many options and there was fruit and blueberry muffins for the guests who were on the go. The Happy Hour and snacks availability was added to our convenience. The friendly and professional staff accommodated our every need.

Superb

Great staff that checked in often and truly cared. Also breakfast was great!

Great place

Will stay here again due to its great location and ease. Cannot comment on the afternoon activity since we were out and about every day.

Close to bars on broadway and music. Hop on bus stop just across the street. The price of all hotels is crazy!!! But it was the cheapest I could find with that location.

Very good

Close to bars on broadway and music. Hop on bus stop just across the street. The price of all hotels is crazy!!! But it was the cheapest I could find with that location.

The location was in a great spot. It was near all the things we wanted but not in the middle of all the noise. The staff were all very friendly and helpful even when I had an odd question they were helpful. Breakfast had a variety of options. Some of the other patrons were easily heard coming in at all hours. There were a few things left on our floor near the night stand (i.e. bottle cap, q-tip) that wasn't seen before we checked in.

The location was in a great spot. It was near all the things we wanted but not in the middle of all the noise. The staff were all very friendly and helpful even when I had an odd question they were helpful. Breakfast had a variety of options. Some of the other patrons were easily heard coming in at all hours. There were a few things left on our floor near the night stand (i.e. bottle cap, q-tip) that wasn't seen before we checked in.

The hotel was great, we enjoyed the happy hour with live music and appetizers from 4-6p daily was a great addition. Breakfast was good with lots of seating. It was an easy 10min walk to all the bars and fun on Broadway. I would definitely stay here again for the amenities and close proximity to downtown bars.

You can walk to broadway. Not that far. The price was right and the free breakfast was very good Pillows

You can walk to broadway. Not that far. The price was right and the free breakfast was very good Pillows

Room was clean ,staff friendly,breakfast good only valet parking convenient but a little pricey

Room was clean, bed was very comfy. We were in the street side so we even had a noice machine. Valet parking staff was exceptional! Happy hours singer and drinks were so enjoyable.

N/A

Phone charging outlets were too loose to work. We were right by road. Loud

Phone charging outlets were too loose to work. We were right by road. Loud

Great staff, rooms are clean, always so very helpful, and so very friendly thank you I can’t wait to return. Rm 416

Clean room, valet parking helpful and great staff!

The properties getting pretty rundown and need some updates however, our room was clean. The breakfast was awesome, and the staff was out of this world.

Spotless room. Really friendly. only issue is in a pass thru room and neighbors were loud

Clean and nice place. No issues. Staff was helpful.

Good stay. Close to downtown

It was a good hotel and a good location but no before you book it's $75 a night they're going to hold for incidentals until you check out and then you get it 7 to 10 days later that way you don't get all the way to Nashville and get a surprise

The hotel was a short walk to all the honky tonks on Broadway. Convenient parking valet that wasn't too expensive. The room was very spacious and had a microwave and refrigerator. Great breakfast buffet, with hot items. I would definitely stay here again.

Overall just a great experience!

No negatives that I can think of!

Location to downtown, beds super comfy. Breakfast was good. Parking is absolutely outrageous for the valet service. Room was tired and needs updated. We've stayed here many times.

Location to downtown, beds super comfy. Breakfast was good. Parking is absolutely outrageous for the valet service. Room was tired and needs updated. We've stayed here many times.

Location was great. Staff was very friendly and helpful. Appreciated being able to store bags before and after checkin/out. Parking person wonderful and helped us find best overnight parking option for our situation. Breakfast was delicious - omelets and fresh pancakes! No negatives that I can think of!

This is a great location if you want to just walk up the road to all the attractions! The free breakfast was good and the amenities were all nice, clean, and comfortable. The area is very safe and the only thing that’s worth mentioning that might be a negative is that at night time if you are facing Broadway it gets pretty loud with car activity. We stayed up pretty late so it wasn’t too bad but if noise is an issue for you, you might want to book farther away or ask for a room not on that side of the hotel. Overall, a great hotel and we would definitely book again if we were ever in Nashville.

Everyone was amazing from front desk to the cleaning crew. Enjoyed our wknd getaway!!!

excellent location and value

X

Afternoon happy hour was great Breakfast had great choices Staff excellent and very accommodating Valet parking was a little expensive Would stay here again!

The room seemed cleaned but the sheets and the pillow covers had little stains here and there. I asked the front desk if we could have late check out and she said NO when i said we where IHG rewards members she said she could do 1 hour - i feel the front staff could have been friendly and more helpful

Great stay. Clean and comfortable room. Staff was friendly and helpful!

Noisy. Cockroach in the bathroom. . Had to call security with people handing out in hall outside our door until 3 am. Security placed a call but do not come to remove the people.

Great location, staff always ready to assist and greet you when you enter the hotel.

The breakfast was awesome and always fresh, coffee was excellent. The hotel is very clean ans staff was friendly

Staff is Amazing! Very down to earth, helpful, and friendly! Room stayed clean all 4 nights and I’m very picky! I definitely recommend staying at this Hotel!

Good breakfast! Clean comfortable room! Only issue was mandatory valet parking! Cost me $60 extra dollars to park there! Only other option was a pay to park lot behind the hotel so either way you have to pay extra to park.

We have been visiting Nashville for the past 6 years and we always stay at Holiday Inn Express. Staff is very attentive, breakfast buffet is the best offering in Nashville and the location is central to many attractions.

Great location.. super nice staff. It was great that breakfast was included.. definitely would come back

Surprised by level of service! Staff were excellent.

Very well run . Staff were very helpful, buffet was excellent and the location is ideal.

Was great Nothing

Close for walking Valet parking to expensive

Good

Nothing

Valet parking to expensive

Staff was very accommodating holding luggage as we arrived early. Hotel was very clean, location is great, walking distance to Bridgestone arena and local establishments. Price was reasonable. Would recommend to friends and family.

Everything was really nice room clean.

It's a nice hotel but very noisy. There were a bunch of loud teenagers on our floor (I'm thinking they were there for prom). And you can hear all the cars engine going up and down the street.

Great place to stay when in Nashville!

Everything was great!

Clean nice property. Walking distance to downtown. ⁷

Everything was amazing about this place , staff , room and breakfast was a huge plus

Hotel is beautiful and the staff was nice. The valet guys were great and helpful with luggage and opened and shut our doors for us with a yes ma’me. I love it!

Annoying was the out of order elevators, 2 out of 3. And it was off putting to see most of the upper exterior Holiday Inn signs dysfuntional. Evoked 2 star hotel vibe, and the staff etc mentioned above doesn't deserve that. Mark, Florida

It was very clean and smelled nice. Great location, and friendly, helpful check in staff. Valet parking being my only option, then charged $77 dollars for one night of parking seemed a little high to me.

Exceptional

It was very clean and smelled nice. Great location, and friendly, helpful check in staff. Valet parking being my only option, then charged $77 dollars for one night of parking seemed a little high to me.

Staff was excellent! Welcomed us and wished us happy anniversary upon our arrival, even let us pick out a beverage on the house! Room was clean, breakfast was fresh and lots of options.

Convenient to Broadway bars Did not like we were put on the same floor as all college kids celebrating prom, very loud and got no sleep.

It was clean the staff was friendly and helpful the breakfast was good and valet parking is available. Every employee I encounter was very polite and professional

Exceptional

The location was great and the staff was helpful and friendly.

Breakfast was excellent, great choices, options always filled. Staff were wonderful to giving great recommendations for order in, to offering you their personal wall charger because I forgot mine, and to the amazing valet staff who took us to the airport when Uber didn't show and blocked us from calling. Very clean property, highly recommended. We will stay here again. 5 star plus

We were put into a handicap room and we're told that that was the information they got from Expedia. We did not order a handicap room. We ordered a room with two queen size beds. The shower was open for a handicap person and when you turned on the shower the entire room flooded. We had to discuss this with management who did not want to return any funds to us because we got our room from Expedia. They finally agreed to return one-night stay, but stated we had to get our funds back from Expedia.

All the staff I encountered were very friendly and helpful. Breakfast was good and attending staff was paying attention to the people there to help out.

Large breakfast selection, a couple of complimentary apps and music in the afternoon. Great location walking downtown.

Room was generally clean although hairs left in bath from previous occupant

One of the elevators was not working which sometimes caused a longer wait.

Location, breakfast buffet, super friendly staff, afternoon appetizers and music Pool closed, no jacuzzi. No bar onsite at night

The social hour was fun and an added treat as well as a full breakfast. The location could not have been better.

5 minute walk to 2nd street. Staff are friendly, and knowledable. The room was clean. Parking is expensive and not included with hotel fee paid $250 for 3 days. I recommend this hotel..

Breakfast seemed like it was never fully out. Something always missing. Room cleanliness was ok, had to wipe down the table and microwave due to fingerprints and sticky cup rings. Requested the room be refreshed but staff came later in the day while we were in the room and had to pass by. Having to valet the car every time was not very convenient. Staff were nice.

Great location. Very clean and quiet. The breakfast offered a lot of choices and the coffee was good. The staff were friendly and helpful. I highly recommend this hotel.

Great location on Broadway staff was very friendly

Breakfast is great food, big selection too.

Clean rooms Clean lobby Good proximity to downtown

Jjj

Convenient location, walking distance to main area on Broadway. Staff was very pleasant.

Very helpful staff and hotel really well maintained. Gym was clean. Breakfast was decent!

Thanks for everything was wonderful stay

Enjoyed the chicken appetizer with entertainment while waiting Even though we had to wait. Jennave was extremely helpful & pleasant We so very much appreciated her help Parking was very pricey H2O was expensive We stayed at the Hilton the night before. Had free parking & they had given us 3 bottles of H20

Everything at this Holiday Inn was top-notch. I would stay here again.

Very well located and very clean rooms. Definitely an excellent option for business travelers.

Perfect location, an easy 10 min walk straight down Broadway to all the sights and honky tonks. It was perfect. Parking cost a lot $ extra. Felt safe walking at night with my husband.

It was convenient but the fan was going all night my family is sick the day after Getting sick

Awesome Breakfast & coffee!

Room clean, breakfast was enjoyable and staff friendly and helpful

Room was clean. Valet was great

Our bed was broke down had a hole in the middle basically none of our toiletries were filled in the bathroom and the shower they were all empty. They tried to fix it by switching our room and ran into the same problem with the beds the floor was dirty

Nothing bad to say!

Close to downtown walked everywhere we wanted to! Parking is expensive

Close to downtown Large fee for parking with valet

The rooms were actually larger than usual to me. Very clean and spacious. Having breakfast each morning was super nice !! The only thing I did not like, was having to leave :)

Amazing location. Walking distance to Broadway. Property was super clean. Bed was extremely comfortable! I have never stayed at a hotel where I loved the bed so much! Staff member were great! Everyone was super helpful and friendly. Everything was perfect! No issues at all!

Location N/A

Free coffee offered all day, but no water? I should not have to pay $4 for warm water at your hotel

The room was great and easily walkable to Broadway.

Great staff, great breakfast, clean rooms, and top 5 location!! This will be my go-to for future Nashville stays!!!

It was ok

Room wasn’t cleaned well ,phone didn’t work ask to fix it nobody came ,tv controls didn’t work ask to fix nobody spoke English , coffee machine wasn’t restocked not happy

Excellent breakfast and breakfast support staff very professional and friendly.

Rooms were nice, and clean but the walls were thin. I could hear the neighbor's tv and argument. Breakfast was great and a lot of it. I would find a different hotel next because of the noises from next door and from outside. There was much night time noises coming through the window. The lobby is nice and clean.decent enough location, easy walk to the strip.

I

Staff was great help! It was within walking distance to the main attractions on Broadway. Would definitely stay here again!

Great location and nice facility - especially for the price

Nice clean and convenient location

Nice clean room and very large, a tot quiet hotel. Breakfast everyday was great. Not far from Broadway so this hotel was a great location. The staff were very helpful, the room was cleaned everyday. I would recommend that they offer some softer (feather) pillows to sleep on and a lighted makeup mirror in the bathroom.

Comfortable bed, clean room, average to above average breakfast.

The quality of everything and everyone is so nice

Good sized room, very clean, close to Broadway but not too close, so quiet

No heat in

Dated but a good location and comfortable beds. It needs some TLC. The breakfast was really good lots of options. Close to Broadway. Price was reasonable.

Yes

The staff were courteous, the location was ideal, and our room was comfortable. Would definitely visit again.

The staff were very kind and helpful. Hotel is key card entry only after a certain time. Valet parking only. They held happy hour every night with live music and food. The hotel was close and walkable to Broadway.

Clean room, great location, breakfast was mediocre but it was free.

Property was really clean, staff was great.

Not sure

Staff were great. Breakfast was a nice spread, the Breakfast attendants were wonderful. Great property!

Comfortable bed, very clean, great location

Clean room, friendly staff

Great room, comfy bed, nice pillows, clean & tidy

Good location and amenities

Clean room and friendly staff who assisted me during my stay. Nice happy hour vibe and close to main events downtown.

Great location. Clean facilities nice staff

Clean room, nice variety for the free breakfast walking distance to local bars and restaurants!

We had a great stay!

The front desk team was especially helpful. Kind and courteous on check-in, use of business center, and pointing out the hot chocolate station. A perfect welcome during a cold and blustery business trip.

Under the situration. You guys did an AMAZING JOB. My stay was Great. Thank you for EVERYTHING.

Staff was great, room was immaculate, breakfast was wonderful

Clean, centrally located (walkable to most places) - breakfast was free and delicious - would recommend!

What made the situation even more concerning was how it was handled. I asked about transferring to another hotel within the same chain, and suddenly our room was “ready.” This made the delay feel avoidable and poorly managed. Hours past checking in, when leaving to go have dinner the waiting room was still packed with people waiting for their rooms. The hotel staff was not helpful in resolving the situation. Expedia attempted multiple times to contact the hotel to assist in resolving the issue, but they were unable to get a response or meaningful communication from the property. That level of unresponsiveness is extremely unprofessional. I have stayed at many hotels over the years and have never experienced a check-in process handled this poorly. Unfortunately, this set a negative tone for the entire stay. Based on this experience, I would strongly encourage travelers to consider other hotel options or chains that prioritize organization, communication, and guest service.

Clean and staff were pleasant

Room condition was less than desirable. Bathroom doors looked like they were rusty and just painted over. Furniture/chair were stained and could not be used because of uncleanliness.

Front desk people were rude. Room smelt funny Toilet was clogged

Room was clean, customer service was great, very friendly, and the breakfast was fantastic

Amazing stay! Def would love to stay again in August if I come back!

Amazing

Clean, staff were all very polite, and valet was fast and courteous.

The staff was courteous. On Monday night I stayed in a Marriott facility and it was filthy. I didn't have shower shoes and they put me in a handicapped room so I couldn't shower - had to take a sink bath - because I could not bear to have my feet touch the nasty shower floor. Your room was much clear and I was able to enjoy a shower. The staff were all very kind!

No customer parking at the hotel unless you pay valet $55/night! What a joke!! Does not accept cash, card only, we will never stay there again!!

The staff was very accommodating. The snacks throughout the day are a great touch. There were lots of choices for breakfast. The location is perfect.

Hair dryer only blew cold air, you only get 2 towels, rooms are ok, bathrooms need an upgrade.

Clean hotel all around, friendly, great location, great breakfast

The staff were all very nice. Clean room and bathroom.

Good clean room, very convenient to downtown.

Great service

Clean room, great staff, great atmosphere in the lobby. It was nice and toasty with the fireplace! Breakfast was so good. Highly recommend the turkey sausage!

Close to everything. The staff great. The room ok. Noisy heat/air hard to sleep. No hot water the morning we left.

Shower was relaxing and hot

Friendly staff good food quiet very clean

Staff was fantastic. Very friendly

Great staff , very clean, great location

The room was as expected with the exception of under our bed. I had to let the front desk know that it looked like the underneath of the bed hadn't looked like it was vacuumed for quite some time. They came in and took care of the right away. The other thing that sucked is I'm a IHG member but seeing we booked on Expedia I can't get any points. What ever.a neebeenunderneath

Nice room and facility. Enjoyed our stay

Yes

yes everything was amazing will be back

Bathtub/shower drain was very slow, stood in 3” of water the whole time in shower. All hot food for breakfast was just a little over lukewarm. The room itself was good, comfortable bed and pillows. Staff were great, very nice as always. Will stay there again.

Great staff , clean rooms , wonderful breakfast

We had a nice time at the hotel. The location was perfect

Everything was wonderful. The staff, location, room and breakfast were all great!

The room was good and the black out shades were wonderful. It was also quiet. Things to improve: The wall heating/cooling unit was a bit loud and drafty at the bed closest to it, cleaning staff knocked on my door at 9:05, before breakfast was even over, and I wish there were recycling bins and compostable food service items throughout.

We were able to check in early which was great. The staff was very accommodating. They also gifted my husband a birthday gift cause we were there celebrating his 50th!

The valet wrecked our new car and didn't tell us. We discovered it ourself. You shouldn't force people to use valet parking. Let people park their own cars!!!!

In the email received from Expedia the quote reads: "Parking is not included in theExpedia charge unless you specifically book a parking package." While I was charged for and did pay for the parking package in Expedia ($37), informed the desk attendant of the same and was assured this was good after being told that the parking at the hotel was $55 but this would not be an issue since I got the parking package through Expedia, my final charge included another $63.47 for parking. Ridiculous! Rip Off!

Good place to stay when the winter storm

The room was very small and was connected to two other rooms and we heard everything going on in both rooms which kept us up into the better part of the morning but the staff was very friendly, especially the concierge Trinity they also have a complementary breakfast every morning and hors d’oeuvres in the afternoon with a bar/lounge area

It was great

Thankful rooms were available during the ice storm.

Clean room , helpfull staff,.

Sink didn’t drain correctly.

room was clean, staff very nice although room cleaners could not speak English. so that was hard. Hotel main rooms were very cold. Should have a less expensive pantry food. Price was crazy high

The staff has been great. Still friendly even with this crazy weather. Rooms were clambering. And the valet is good.

Clean room and staff

Check-in during the great ice storm 2026 and the hotel staff were great. After spending all day at the airport they got me checked in quickly with a smile. The room was warm and clean.

The staff was great

Room heater did not work. Had to switch rooms because of it. Toilet lever was iffy in the second room. Hotel does not have a generator and was not equipped to handle a power outage that was an imitate threat due to the weather. We had to leave early due to the weather and ill equipped conditions of the hotel and they refused to refund our last night. To add insult to injury they “graciously” waived our check early fee of $150.00 which was even more than the nightly rate for the room if we would have stayed.

Na

Love location and rooms are always nice. Only issue this time was that there was no hot water in the sink and the shower would ‘sing’ the entire time showering which is not ideal for the people trying to sleep in the adjoining rooms. Our room did that as well as the neighboring room

HOSPITALITY!

Hotel facilities, room, and location were all good. However, the Expedia listing of the hotel was not accurate. It indicated that there was self-parking and there was valet only. Furthermore, the hotel would not honor the base rate for the room quoted from my Expedia reservation for the room. I was charged a higher base rate and I had to pay additional for valet parking.

Room was clean and very nice staff!!

We stayed in room 622. Room was pretty spacious and clean. The only complaints were the ironing board was broken (forgot to let them know about it), the bathroom door was kinda ghetto and the bathroom doorway seemed a little narrow. We totally loved that there was a microwave in the room. Not too many hotels offer that anymore. Otherwise we enjoyed our stay because we were only a 5 minute walk away from honky tonk highway among other things in the area. It was a good 3 night stay.

Staff was friendly, helpful and abailable. Room was clean, suitablefor a night, but not a long stay

We were refused

Customer service

There's a lot to like about this hotel, great value options for the area.

Room had a few items that showed wear & tear…spots on carpet, rust on main door and edges of bathroom door. But what really surprised me was the gaps in the exterior wall by the heating system which I didn’t discover until the following morning as I wondered why there was a cold breeze. We took photos if needed.

All of the staff were friendly, courteous and helpful. We will stay here every trip we make to Nashville

Yes. Very nice.

The room was clean. Breakfast was good lots of choices. I loved the appetizers and music in the evening. Front desk and breakfast staff was super nice.

Room was good but the tv cable kept disconnected and sink in bathroom was leaking. Towels super thin more like rags. Staff was wonderful

Great stay !!

Very friendly and helpful staff, thank you!

The room smelt like cigarettes and the staff never threw our trash away from the trash can. Our trash was filled to the top and overfilling. Instead of giving us new towels they just refilled our old used towels. Though the staff was nice and breakfast was okay. Try going else if you want a better stay.

Staff was very curtious. Room was clean but did not give us a set of clean towels the second day. Then when asked for clean towels they only gave us bath towels.

Room was clean, staff was very helpful and friendly. Location was great for us, between First Bank Stadium and downtown on Broadway.

Great location

Valet should be included

Yes. It was very good all-in-all.

Excellent

Very clean room and the location was perfect

Great place, easy walk to all the bars on broadway!

The room was clean and the second day, Christmas Eve, we even had someone come in and clean while we were out. Breakfast was more than adequate, plenty of protein choices, yogurt, bacon, sausage, eggs, etc. The front desk was always very helpful with extra blanket and instructions about parking. Parking attendants were great.

Not bad to stay for a few days for vacation

Room service is terrible, didn’t clean room then the next day because I let the desk know that we did not get service, they cleaned but didn’t restock the coffee in the room (which was completely gone). Dirty hallways ect. Manager reception is water and juice with music in the lobby, music was good.

Absolutely loved our stay & will select this location again for future stays. We were pleased by the value received for what we paid & the location/amenities offered.

The hotel was clean and room service was well done. We appreciated the breakfast and that each morning it was slightly different. Our first morning breakfast we thought the biscuits were hard, maybe left from previous day. Love the location and price.

Breakfast had no allergy friendly options. Couldnt get a coffee after breakfast. Had to go across the street to a different hotel. Staff tried to double charge me when I arrived.

The cheese omelette was not very good. It was process sliced cheese and not melted

Great location

Great

👍

Yes

Room was clean. Showers were hot and the pressure was good. We opted out for daily cleaning/towel changes to be more “green”. Breakfast selections were ok but wish they had Gluten Free bread / or other GF options that other Express hotels had.

Close to the activity downtown. Quiet area. Very clean and courteous staff

Started with lack of self-park around the area for a decent price. Then when I finally decided to use valet, they told me the garage is full so I still need to self-park, which turned out to be cheaper. Had considered cancelling the second night of the 2-day stay due to inconvenient parking situation, but didn't want to waste time looking for another hotel. Comes 2am… have not been able to fall asleep since 11:30pm due to intentional cars gunning the engines at the intersection as well as loud music. I expected the property to invest in better sound-proofing windows and walls since we're in downtown. By 3am, I finally decided to take the hit and cancel the second night, since I had planned a 3 hour drive to Knoxville and then back; now it'll just be one way trip. Checked out the next morning with lack of sleep, but the reservation remained active. Not going to expect refund since I booked via third-party. Taking it as lesson learned.

Spacious room, clean and good location

The property just needs a little TLC. Our refrigerator was beat, the paint throughout the room was a hot mess, the air unit was a little janky, and we only had 3 bath linens for a family of 4. It wasn’t a terrible stay. The staff was super friendly and the valet was superb. The breakfast was great too!

Here on an overnight with the family. The hotel staff was efficient and very courteous. The rooms were clean and comfortable. There was live music in the lobby area when we arrived with appetizers and drinks as well as a cozy fire. The staff was very accommodating to my son who was arriving late that night. The breakfast was adequate. We would definitely stay here again.

Great stay, friendly staff, clean hotel close to everything.

Room was nice and clean and comfortable and the daily breakfast were really good.

The menu was always fresh and had a very nice variety every morning

All the employees were friendly, the food was nice and hot and the location of the hotel was perfect for walking the strip.

Thurngood at the front desk was friendly and helpful, as well, going out of his way to find hot chocolate for my son. Breakfast has many options.

Short walk to everything

All the above

Rooms where clean, staff was friendly and helpful. Breakfast was awesome. The location and proximity to night life and the predators stadium is also perfect. The price is awesome all round consisted.

The modern look. Friendly staff and the breakfast put all other hotel's to shame. Flawless perfect stay for entire week.

The staff was very welcoming and courteous and the room was spotless. Breakfast was good, too.

Room was clean and bed was nice. Only downside was one of the elevators was not working. Made for long waiting to get an elevator. Would stay there again.

The front desk staff and valet were absolutely unmatched. Friendly, helpful and went above and beyond. Middle elevator was down and our bathroom was not the cleanest. However, the people working there took our 3 star experience to 5 stars.

Clean rooms and nice amenities

The valet parking fee at this hotel is extremely expensive. Also, there is no sink or kitchenette area in the room, so I don’t think it’s a very suitable hotel for family travel.

Clean room, friendly staff and perfect location for walking to downtown Broadway honky tonks!

Staff was great. Very helpful and accommodating.

Everyone was very kind and the service was excellent

Excellent hotel in a prime location!

Nice room, staff was very friendly

Great staff and amenities

The room was immaculate.

Rooms nice Breakfast is not top notch but ok Vallet Parking is a rip off

The staff was amazing as well as the amenities I definitely recommend this hotel!

Tile Floor sticky in room.

Very nice rooms. Staff was extremely friendly. The breakfast was excellent! Definitely would stay again!

Very nice staff, room was clean for the most part. Room was noisy I could hear everything especially with our room next to the train station. As a result this kept me up most nights.

Bathroom was slightly dirty in the tub

Great location! Walk to Broadway strip, quick walk to the Bridgestone hockey arena, and the Nissan football stadium. Great breakfast buffet with a lot of selection and staff were very lovely and attentive. Shower needed an upgrade, pressure was low and hot was cold and cold was hot on the dial. Overall would stay there again.

The breakfast was great and the rooms were in very good condition.

Yes

Breakfast had a great selection and food was good and fresh

You can hear everything from the people upstairs, next to you, and the street noise. Iron did not work, and room was dirty with possible bed bug droppings. Close to downtown and breakfast was ok. Water bottles are ten bucks, make sure to not say add to the room and check the price, Whole Foods is right next doo.

Very good stay.

clean room, friendly people convenient location, great breakfast

Clean, staff

Breakfast was amazing. Beds were very comfortable. Overall great place to stay.

Clean room. Happy to have a free breakfast.

Room was great, staff superb. Front desk, bell boys, breakfast crew. All very pleasant.

Very clean location

Only negative was the water pressure and the construction nearby

Room was blasting heat at 80 the entire stay ,management never contected me back dont stay in room 211

Bad customer service

Room was clean and free breakfast was good!

Mercedes was the best !

Great room

Our room was very clean, the breakfast was delicious, the proximity to the Ryman and downtown was amazing, and loved the ambiance of the entry with the fireplace and seating area. Very nice.

That said the check in was quick and friendly.

Room was clean. Check in went smoothly. We liked the appetizers at 4 pm everyday and the breakfasts were delicious. The only thing we didn’t like was the dim lighting in the room. Everything else was great.

Shower did not drain.

The hotel was very nice. Rooms were clean. Breakfast was amazing all 3 days we were there. The hotel is only 2 blocks from the section of Broadway where everything happens. We walked to everything on Broadway. Would stay here again when we go back.

The room was a little 'tired', mismatched paint touch up on the bathroom door, and mattress was misshapen, for example. At check in they force a $75 per day damage deposit. I used the express checkout they offered, and said a copy of my bill would be sent to my email. It's been 2 days since checkout, and I still have not received an email with my bill, even after requesting it yesterday and being told again it would be sent. This feels really 'scammy'. I felt their valet charge was ridiculous as well, as they charged $150 for a total of 38 hours. The location is great...but I wouldn't stay here again.

Staff was very nice and friendly. Room and bed were comfortable. Everything looked clean and kept up nicely, except the elevators needed some cleaning.

The room wasn’t as cleaned

The standout feature of my stay was the staff. Marcedes at the front desk was so friendly and helpful, making me feel right at home. Darrien with the valet service was fast and cheerful, adding to the pleasant experience. I highly recommend this hotel for anyone visiting Nashville!

Nice room

The room was neglected we called for towels and toilet paper spoke to a person waited 2 hrs no towels for shower so went to concert in Nashville not showered we don’t pay for a room and have no clean towels and no toilet paper that is horrible.

I booked for the wrong dates, I called and asked if I corps move the dates and they were very quick to tell me they coyotes not so anything that I had to call Orbitz (which I will also not be using ever again)I did not want a refund just move my reservation one day. So I lost $260 dollars. Just like that. Rude staff. Thieves. Them and Orbitz.

Nice room

It was a great visit

Breakfast was great. Workers were all wonderful. Only complaint was parking ended up being i think $66 a day.

Front desk staff was mostly helpful. Could have used more help figuring out where to go for food and transportation when we arrived and it was raining. Surprised to find there was not a restaurant/bar in the hotel. Would have liked water/coffee/tea available 24/7. Afternoon reception was nice but not consistent. Good breakfast options. Would have liked it to be later on weekdays. Overall good stay. Would stay there again. Good location.

Room was in good condition. Breakfast was best part. STaff friendly and accommodating. Frustrated that the printers didn't work in the lobby and that I had to pay for overnight parking.

Great location. Enjoyed the free appetizers and the great breakfast.

The complimentary breakfast was one of the best I've had at a hotel! So many different choices and it rotates each day. The only complaint I have about this hotel was the one staff member at check in, she was not very welcoming when we arrived and this demeanor was consistent throughout our stay.

Food choices were great

Rooms were very spacious and clean. Breakfast was incredible. However, the check-in experience was terrible. The person that checked us in was very annoying, on his phone the whole time he was checking us in and was giving "dont want to be here tonight" kind of vibe - so rude and unfriendly. The other staff though throughout the day were super helpful.

Great place. Good location

Breakfast was delish

The front desk was rude. Checked in for two rooms - booked rooms months in advance. First room checked in easy. Second room they stated the wrong name that was on the booking for the second room. I proceed to tell her that’s wrong and pulled out the app to show her the correct name. She didn’t apologize or acknowledge she was wrong and was rude. Then asked for “an ID” for the room. Show her my ID with the same last name as the person listed for the second room. She then proceeds to ask if “… is here” so she can see his ID since his name is on the booking. Then ask for a specific ID!! The hotel room shower wouldn’t produce warm water and it leaked. Also a church bell rang multiple times in the morning which was loud and interrupted sleep. The only good thing about the stay was it’s convenient location to broadway and the valet lady’s service.

Shower curtain rods need lowered so curtain covers whole shower and keeps water contained and maids could keep doors from slamming while cleaning.

Eggs was water

Staff very courteous and professional.

This hotel was awesome!! From the day I got there the front desk got me in early. The room was great and clean. Loved everything about the breakfast. I ate on days I wasn't even hungry! The evening reception was great with meatballs and chicken wings. Check out was easy. Loved the communication checking in with me during my stay and after asking if all was OK. I WILL be back!! We go to Nashville whenever we can and this is out "go to" place to stay. Trust me...stay here!!! Close enough to downtown that we walked eve day. And I'm 66 years old. Loved the place.

Nice hotel with clean rooms, just avoid the higher floors as you won't find any internet.

The room was spotless, the staff was absolutely amazing. Mercades was very helpful and friendly and our valet that checked us in was also very helpful and friendly! The location is super convenient with anything you could possibly want nearby.Absolutely recommend and will 100% use them in the future if we stay around there again.

Staff and the vallet parking guys were excellent. Super clean.

It was close to everything, but also far enough away to have a quite nights rest!

Staff was good, amenities nice

Everything was fabulous. Staff was very friendly, including Oscar and the food for breakfast was superb

Otherwise, all was good. The first night I couldn’t get the adjoining door to lock & the staff very quickly got me moved to another room when I called them. Also, employee Emily was very helpful.

Great location!

Customer service from the desk to the Valet parking my car & retrieving each time that was a first for me. The live music at the front & night treats the Breakfast bar was delicious & a lot of variety along with nice staff that will retrieve your empty plates & keep table wiped off.

Staff is amazing. They are friendly, knowledgeable and helpful. The nightly entertainment and snacks were great. Breakfast was great.

Rooms were great

Very clean, amenities great, bed was not comfortable. I require a very soft matress, but that is what it is- not on the hotel. Thanks for everything.

Rooms were clean, decent location. Staff was super friendly.

The place was beautiful, the buffet for breakfast was amazing. Staff was very friendly and convenient to everywhere we wanted to go. Would definitely recommend this hotel.

Drain in bathtub clogged, tried to tell staff but that person didnt speak English. Towels and washcloths had to be obtained from front desk, never replaced by staff. We had to purchase lysol wipes ond clean upon arrival. Blood or feces splashed on bathroom wall...you're welcome for cleaning it up. Soap and shampoo were empty in shower. Just overall dirty and outdated. We are so disappointed, too much money for sub-par room/service. Breakfast was very good and excellent staff in the area. Vallet had computer glitch or something so unable to get vehicle without going down to request it. Parking is way too expensive!!!!!! We won't be back and will not recommend!

Yes for all. I will be back.

Rooms were clean and nice. Only thing I would change is our room was quite loud because it was only a single pane window. Didn't really affect my stay but something worth mentioning for light sleepers

Good hotel close to entertainment and dining

Great place to stay !

Room was spotless and the staff were excellent

Had a nice stay. Staff very helpful and friendly. Room was clean. Breakfast buffet was sufficient.

Perfect location, spotless rooms and hotel, delicious breakfast with the most options I’ve ever seen, comfy bed, friendly & helpful staff, luggage storage, well-stocked “convenience”items for sale. We loved the coffee and tea available 24 hours. Wonderful area to relax and socialize near coffee. Live music.

Very friendly staff, great location

Clean room, friendly staff and great location.

Very nice place to stay, great breakfast convenient location

Breakfast was great and fresh!

Perfect

It had all we needed. It was clean and staff was friendly. The AC kicked off and on like most hotels — bit annoying Breakfast daily was nice. It’s a no frills hotel which for Nashville is perfect because no one is spending time in hotel anyway

The staff including the breakfast staff was very friendly. The room was not as clean as I would have liked, there were nail clippings on the floor by the bed. The bathroom needed some TLC. And I had to request more towels.

Numerous choices for breakfast, lobby has a nice fireplace, and staff was friendly.

Good hotel for the money. The included breakfast wa smore than we expected will lots of typical buffet options. Close to the downtown Broadway strip with hundreds of live bands playing on any day at any given time.

Not to far from the main areas on broadway. Breakfast was good

Room and ceiling in the hallways need updating. Good breakfast and location.

Very kind staff!!! Close to everything downtown!

Breakfast was great with lots of options

We had an event at the Pinnacle which was a block away. Loved the fact that the museum was across the street. It was easy to get to off the freeway. Very helpful staff. Comfortable beds, very clean and liked the breakfast and evening treats with music. Would recommend staying here.

Everything was good

The staff were very friendly and welcoming. Check in was easy and the location is perfect. Walking distance to everything!!!

Overall great

We stayed for 5 nights. There was Construction going on across the street, really loud, and at night. Hot water worked like 60% of the time. Food was good. Hotel staff inside the hotel were great, vallet staff is a problem! Definitely wouldnt stay here with a car. Other guest were complaining there car was broken in too.

Clean and safe area

It was very clean. Breakfast was Outstanding. Front desk was very helpful & the valet guys were very fast getting our vehicle

Room is great! Staff is really nice! Was able to get early check in. Overall, excellent

Great

I appreciate the warm breakfast and appetizers for happy hour. Overall, I would stay here again.

We had a cold shower. 7:30 in the morning apparently the boiler was overworked or something but we didn't even get a hot shower so that's half of it besides sleeping.

front desk staff was amazing

ו

Staff, room, and facilities were excellent. In addition, the location is close to all major attactractions. Overall, a great experience.