Holiday Inn Express Hotel and Suites Nashville-Opryland by IHG

Superb

Exceptional

Superb

Clean, comfortable rooms. Good location if you are going to the Opry. Would have given it five stars but there were not coffee pots in the rooms. There is coffee in the lobby which is fresh ground and good it was just inconvenient for several of us.

Exceptional

Perfect place to stay!

The staff were very friendly and helpful. It was very clean. Beds were comfortable and it was five minutes from the grand ole oprey.

Exceptional

Easy to get to. Clean, friendly staff

Conveniently located, clean, staff was helpful and great breakfast! Not property’s fault or responsibility but there was a tour bus with a lot of guests that were not exactly considerate of others.

Enjoyed our stay and would stay here again

Iron board was broken but they sent miniature one right away

Our smaller suite was just perfect for my granddaughter and I. Our family five night stay was comfortable, very clean and well stocked with our needs. We particularly liked the option of everyday cleaning or only as needed. Breakfast was a real treat with so many choices and great quality. The breakfast ladies were always helpful and kind. Front desk was quick to answer questions and call for shuttle transport for us. They were also pleasant to chat with. We would both highly recommend this place.

Superb

Superb

Very good

We had a great weekend stay.

Breakfast was good. Great location.

Exceptional

Exceptional

Wonderful!!!! Close to the Opry! Breakfast was great! And there’s a coffee machine available all day in the lobby!!! Would 1000% stay here again!!!

Everything was excellent. The rooms lobby and breakfast area was beyond clean. Staff very friendly and very helpful. I choice to stay here always when in Nashville.

Superb

Superb

We stay there every year for vacation. The staff is very friendly and helpful. The only thing that I would change is the terrible chemical smell from the pool. It’s so strong

Great Breakfast. Ready on time and room was clean.

Staff, location, and lobby area were really great. But the moment I went into my room and got into bathroom I saw one of towel has lipstick on it and few(2 or 3) of hand towels were wet. Other than that it was awesome.

Real clen room.

Exceptional

Location but quiet for sleeping. The tapwater quality is terrible, but they provided bottled water upon check-in

Truly our only complaint was a damp muggy room. Not sure if all the rooms had this issue or if ours just didn’t have a great AC unit, but ours was very very damp.

Y

Everything was as expected. The staff delivered great service and I will definitely be back!

The breakfast was very good. The hotel was close to alot of attractions. The water pressure in the shower could have been a little better.

It was clean and in a good location. Breakfast was a little late, but it was the weekend. We had an early start and had to skip it.

Enjoyed our stay!

Room was clean and spacious. Breakfast was well enjoyed by our kids, plenty of options.

Lovely room. Very clean and spacious Staff were helpful and breakfast was good It’s difficult to get around if you don’t have a car. We had to take taxis a lot, you cannot walk around, even short distances as there is no sidewalk.

We settle off to bed around 9 pm to a guy trying to get into the room. My daughters immediately freaked out and I question the person on what they were doing. He said that the front desk gave them the room key for our room and checked them into the room. When I checked at the first desk, they said they didn’t have a history of us being checked in but they have it fixed now. We decided to pack up and left the hotel 15 mins later. When I told the first desk that we were leaving due to not feeling safe, their response was, we don’t blame you.

Extremely clean, helpful staff, free breakfast one of the best I've had

It was great! Room was clean, staff was very friendly and helpful. Breakfat was delicious, the coffee was amazing. HI has these wonderful grinding, brewing coffeemakers, and it make the best coffee on the planet. These coffeemakers probably cost a fortune, but I have to get one.

The hotel rooms are very quiet and not right next to the highway but close enough for convenience. The coffee is good and the breakfast was the best self service breakfast we have ever had. There were scrambled eggs, bacon, sausage, potatoes and biscuits & gravy. Food was hot and fresh and tasty. They also has cinnamon rolls, yogurt, fruit, cereal and toast available. The room was very clean as was the breakfast area.

Great location

The breakfast buffet AMAZING! Location phenomenal. I enjoyed my stay there.

Everything was excellent

Very nice quiet hotel. The only downside was the A/C did not keep the room cool.

The room was clean, the staff was so friendly, the breakfast was very good! We will definitely stay here again!! Very convenient to the Grand Ole Opry, General Jackson dinner cruise and Opry Mills!

Didn’t have breakfast there

Easy location - close to amenity and only 10min from BNA airport

Nice location. Clean and friendly staff.

Key card had to be reprogrammed every day and staff was rude each time. Breakfast service employees not friendly or helpful at all.

Staff were pleasant on arrival, we arrived a little early, but the room was available. Room was clean and spacious and the ensuite was stocked with wash gels. Breakfast was basic but ample. Good stay overall.

Was conveniently located to The Opry where we had tickets for a show. Not hotel provided but shuttle is available to the venue.

Good location, close to the opry mall and resort, free breakfast was very good

Very clean hotel the staff was excellent.

Clean, great customer service

Very nice clean rooms. Very good breakfast. Staff very friendly and helpful.

It was OK. It was a Holiday Inn express. I expected a little more because of the great reviews, but it was just OK.

The rooms were clean, the staff was very friendly, and there were several breakfast options.

The rooms were clean and good size, the only issue we had was needed to do laundry and the dryers weren't working, otherwise we had a great stay.

Great location to Opry Mills mall. Grand Ole Opry and Opry Convention Centre

The breakfast was nice. It is very close to opryland gaylord resort and opry mills mall. We had a great night sleep.

We had a great time everything was amazing

Loved the breakfast..,

Great location to bars and restaurants. Hotel was clean and staff was very friendly.

Clea. Room, very friendly staff

The pancakes made by the pancake-making machine were horrible, as were the cinnamon buns. Overall, the quality of the breakfast buffet was sub-par for this class of hotel.

Very nice, newer hotel. Super friendly staff. They even fold your towels into animals just like the cruise ships.

Awesome stay!!!

The hotel was nice, but while the breakfast all looked good and there was a variety of options, it wasn’t very good.

Good location. Clean room. Friendly staff

Everything was great especially the fact that turkey sausage was on the menu. I have never seen that before and it was fantastic!!

Hotel was clean staff was nice and breakfast was good. No issues.

Breakfast was fresh and plentiful. Room was clean, and they folded the towels in cute shapes

Pool is outdoor and not always heated. Breakfast was amazing

Breakfast was good.

Used the room service and never received out $50 meal and had to go through hell and back to get a refund - you should NoT be using that service ! Needs to have some sort of store fo guests to get more then what you offer

Everything was great...from the clean room to friendly staff!

Wonderful stay!

The hotel was clean and the staff was helpful and very friendly. My only complaint was that the pillows were probably the worst I have ever used. The mattress was great so it's surprising that the the pillows were so bad.

Clean and friendly place to stay

None

This hotel was a great location for us. Clean, breakfast was good. Will go back.

Everything was good except on the last morning we were there. The lady that was running the breakfast closed to doors 15 mins early. We made it in there to grab some small stuff but couldn't go back and get drinks.

Room was clean as a matter of fact, people were cleaning all day long. Staff was friendly, knowledgeable and helpful. When they helped me I could tell they wanted to make my trip the easiest they could by giving me precise directions to where I wanted to go-down to the number of stop lights! Great location and a cool comfortable room.

clean room

good

Enjoyed our stay!

Friendly staff, tasty breakfast, clean hotel, love the location. Only suggestion is how low the toilet sits...for older people this could be very difficult to deal with. We would stay here again.

Veru noisy refrigerator anf very noisy a/c. Rooms okay. Excellent breakfast the best ever. Agood sraff.

Very comfortable bed… Same room… Friendly staff… A wonderful breakfast!

Also, the front desk agents! Always greeting us as we came and went.

the staff from the front desk to house keeping, to breakfast servers were excellent. makes a person look forward to going back

From check in to check out we had a great stay and no worries.

Clean & Friendly Staff

Rooms were clean. Staff was friendly and helpful. Great location!!!

Everything was just perfect - the room, staff, and amenities.

Yes the room was spotless.

Staff were kind, room was nice and the hotel was convenient to where we were visiting.

nice and clean.. front desk staff was super nice and helpful.

The hotel is very clean, great breakfast!!

Very clean! Staff was friendly. Breakfast was great!

Very clean and spacious rooms. Excellent food selections.

Great Hotel

The breakfast was fresh. We had one towel on the last day that a stain on it. The only complaint I have is the rooms by the elevator are noisy. But other then that is was a great visit.

My one and only complaint was the bed. It wasn’t comfortable for myself or my spouse. Everyone is different though so don’t let that deter you from staying here. It might be comfortable for you.

Friendly staff. Convenient to Grand Ole Opry, Opry Mills and can still visit Opryland Resort and walk all through it and see the beautiful areas without paying the price.

clean, comfortable bed. Staff were delightful. Close to the Opry. Definitely will stay again ! Close to tge Opry

The room was clean. Staff was friendly. Great breakfast.

Nice, clean hotel. Employees were great. Pool was nice!

Wonderful place to stay.

The room was super clean and even had origami towel in my bathroom set up ( as well as paper bow ties on the toilet paper) I know, it probably sounds cheesy-but the attention to that detail and a fresh room after a long trip-it was all very welcoming and a great experience!

Courteous and helpful staff! Very close to the Opryland Convention Center, much easier to uber each way than to pay for parking. Convenient off the interstate, close to the Oprymills Mall and restaurants.

Excellent location

Nice clean room

Good variety of breakfast choices. We were surprised that they serviced our rooms every day. It was nice not having to have to ask for anything.

The room was very clean and the towels made into animals was so cute! My kids loved that! The breakfast was great also!

Spotless room, comfortable beds, delicious breakfast with tons of options, beautiful decorated lobby for Christmas, nice indoor pool, convenient to shows at Opryland and shopping.

The indoor pool is unusable because it is not heated. The wifi doesn’t work on tablets/laptops and nobody was able to help regarding this issue.

Great location, updated clean hotel. Loved the space in the suite and having the separate living area and kitchenette. Easy access to Opryland and Opry Mills. Staff was great.

Friendly staff (Crissy) pool was enjoyable, great hot breakfast, clean room, convenient to everything.

My wife and I come here every year for her birthday without the kids we only live in Paducah, but this is a great getaway for us and we’re able to do our Christmas shopping with no hassles with the kids very satisfied

great room for the price & location

Room was clean. Food was good. Had a great stay.

Very clean room, loved the towel decorations, staff was very pleasant.

Every area was spotless. Rooms were exceptionally well taken care of. Staff was very friendly and helpful in every way . Will definitely be returning

Great stay!

The staff was kind and helpful and addressed our concerns. There was an unusual bug in our room that the guy at the front desk was unable to get and it went behind the bed. He moved us to a different room. This new room had a few ants which we killed.

Will definitely return.

Clean room, friendly staff.

Great Place

The staff was nice, helpful and always available.

The bed is super comfortable. I love that they have a pool. This has been my go-to when I stay in Nashville for the last couple of years.

Staff was nice. All of them at the front desk smacking on gum and as unprofessional.

Clean Rooms, Great staff, and nice breakfasts

Hotel was beautifully decorated for Christmas. Room was very nice! Enjoyed the folded towels into swans!

breakfast was very good

Our room was very clean, all staff greeted us warmly. The hotel lobby was decorated for the Christmas and looked great. The breakfast they provided was very good

Warm welcome. Spotless room and pool area. Lovely breakfast. Always a favorite stay.

Room was wonderfully comfortable & clean. Front desk clerk Christianna's welcoming smile was a mile wide. Breakfast was better than most hotels. Location could not have been better for my activities. Only downside was the lack of quality free-standing restaurants nearby. All in all, this will be my go-to place if I visit again.

yes

Room was great!

Enjoyed our stay!

Staff was friendly and efficient. The room was clean and comfortable. The hotel entrance is basically right across from the entrance to the Grand Ole Opry. Very convenient.

Excellent

A very warm welcome on check in. Room was clean as were the communal areas. Lifts were slow! Plenty of free onsite parking. Convenient for Grand Ole Opry and Opry Mills. Walking distance to a few live music venues. Breakfast was adequate, but lacked variation and healthy options. Overall a good hotel in the Opryland area.

A clean, comfortable room and a hotel with great ambiance and excellent amenities.

Clean and wonderful breakfast!

Yes

The staff were so friendly!! Great place to stay near the Opry!

Yes and na

The staff very friendly and the room was excellent.

Rom very clean, hotel beautifully decorated for Christmas, staff wonderful, delicious breakfast choices!

Delicious breakfast! Comfortable bed and very clean room. Very friendly staff especially at the front desk

Very clean and new looking. Breakfast was great.

Super friendly staff, clean room, very close walking to Opry and other live music. Easy access to freeway. Will definitely stay again.

Friendly staff!

Attentive staff. Clean room, ready when I checked in and I'm a great location.

Yes

The breakfast was excellent. My only complaint was the duvet on the beds with no.otjwr alternative. Some of us find them too hot to.alwepmunswr and need a light-weight option that would be nice of you would provide.

The customer service was great. The room was nice. The soundproofing left something to be desired. The bathrooms could be used updating. Good complimentary breakfast was delicious.

Staff amazing

Room was perfect- clean and quiet!

Great, clean hotel in a good location. The staff was very courteous!

Staff was very nice and helpful

We always enjoy our stay there

Location was great

Yes

Nice hotel away from the busy city

Yes very good

Bathroom was very dirty. Especially on the edges. Bring bleach wipes.

Staff members were wonderful. Very helpful. Breakfast nice. Coffee anytime was the absolute best! Rooms clean and comfortable. Gym was clean!

We didn’t stay there

Front desk people were very friendly and super helpful. Room was a little disappointing in comparison to staying at other Holiday Inns. Did not have enough hooks in bathroom. Only had one for two peoples towels and no hooks for hand towels. Toilet was extremely low. On a positive note, breakfast was excellent. Lots to choose from.

Clean room, close to the freeway, close to the Opry. it has a Fitness center, pool. The room was clean every day when I came back at night. well re-stocked

Meant by a fun friendly staff, felt welcome

This was the second time I stayed there. The staff is very friendly and the hotel was quiet and clean.

Very pleasant. Good breakfast and added bonus of a laundrette for guests

!

Breakfast was great- Location was great, and more affordable that staying downtown Nashville. Was in town just for a night for a concert at Brooklyn Bowl. Only took about 15-20 minutes to get downtown. Very nice location.

Front-desk staff were all very friendly - cleaning staff spoke no English at all. The cleaning was not great... it's like every room is round - every corner had dirt and dust bunnies, we found food on the carpet and a couple of dead spiders. Just wasn't up to the standards of other places we stayed.

Very clean and comfortable room. The bus transfer into Nashville was very handy. Hotel staff were friendly and helpful. Would definitely stay again.

Spacious clean room, comfy bed, wonderful breakfast with fantastic coffee. Too many twisted towel creations; would rather use folded-up towels. Pricey but a splurge since we were going to the Opry.

Nice staff. Clean property. Family liked shopping nearby.

It was nice we enjoyed our stay

Our room was very clean and the maid service had even crafted towels into a rabbit and a heart. The only criticism we have is the placement of the soap dispenser which is too far from the faucet.

Great Staff

Staff was excellent as I had not booked my last night there. They were able to accommodate my request & keep us in our booked roomst

One of the best Holiday Inn express I have ever stayed.

Nice

Jamie at front desk was welcoming w a great smile. Had key ready in a snap! Nice room … haven’t gone down to breakfast yet but expecting it to be top notch!

Very clean. Great staff. Convenient! Will be back!

The cute little animal towels were so cute and added a nice touch

Great breakfast for the start of the day. Staff friendly and efficient

It was conenient having breakfast ib-house. The friendliness and helpfulness of the front desk staff was commendable. Maids took extra care on the rooms.

I didn't eat breakfast

Grand Ole Opry across the street quiet, clean rooms, friendly staff

The lobby staff and hotel were very kept and clean. Breakfast was kept very fresh with lots of options! Highly recommend!

Clean room, friendly staff, walking distance to grand ole opry, provide ride to grand ole opry, good breakfast.

Will be back

Friendly and helpful staff.

The staff made you feel at home

The hotel is very convenient to the Opry, showing and restaurants. The only issue we had was the light on the bathroom mirror did not work. They would have moved us to another room, but they were full.

Excellent from the unexpected EARLY checkin

Liked its cleanliness.

Fair room, looks older. Mirror light did not work making bathroom dark. Entry light kept blinking on and off. Sheets clean. Just okay room.

Greate place and great people

I have stayed at many places but none as nice and clean as this. Never had to question myself anoit bugs or cleanliness. Pool was cool but great for kids. Workout room is always busy and i wish it was cleaned a little better lots of gnats.

We really enjoyed our stay at this hotel. The hotel was right across the street from the Grand Ole Opry which was a super location! It was a great hotel with great employees who were super helpful! If we go back to Nashville, we will certainly come back!

Convenient location to the freeways

Absolutely loved the location of this clean and friendly hotel. Once you park your car, you can walk to eight or nine restaurants/music bars within five minutes. Great if you want to have a few drinks while listening to the variety of performers without worrying about driving back to your hotel. Very close to Opry Mills and the Grand Ole Opry itself. Staff is friendly and informative. Our night clerk gave us a great tip on where to park in downtown Nashville as well!

Beautiful hotel and close to destination get away. Very Clean and wonderful staff

It was nice.

The staff were great, dealt with everything with positivity.

Very clean.

The front desk staff and breakfast areas were great!

Very easy to get to the Opryland Convention

I thoroughly enjoyed the property including the room, green space around the property, breakfast, and location. One thing disappointing was not receiving any bonus reward points at all after choosing to forego housekeeping services during our four night stay.

Very clean. Nice breakfast. Fresh coffee always available. Nice, clean room. Very close to the Opry, Opryland hotel, and the outlets.

We always enjoy staying here, 4th time. We feel its a safe area

The staff was incredibly friendly and welcoming, especially Chrissy who went above and beyond what typical staff would do. The only downfall of the hotel was the ventilation in the pool room was down which made it difficult to stay in the room for long periods of time. Breakfast was delicious and provided plenty to choose from. The rooms were clean and spacious. I would definitely stay there again

Good

Close to the Grand Ole Opry and the great mall plus Cracker Barrel Restaurant was within walking distance. Breakfast was great

Staff is super friendly

Great customer serviceand very pleasant

Everything was fine, just as it has been every time we come there.

Nice and Clean for a quick stay. Water pressure a little low on the 4th floor. But otherwise, no complaints and would stay again

Staff was very fast on check-in and out

This was a enjoyable stay!

Wonderful place to everyone so nice desk clerks and laundry

Very comfortable and great breakfast!

Great 👍

The Holiday Inn had a wonderful free breakfast. The other place had breakfast you had to pay for. I liked the Holiday Inn lot better but both were nice.

Great location, clean rooms. We had two rooms and were given connecting rooms which was great for us. Breakfast was solid and easy check in and out.

G feed

Perfect!

Breakfast was excellent

Nice and clean. Will stay again next time. Liked having the 2 beds and fold out couch. Breakfast was awesome - nice view with option to sit outside.

The staff was amazing.

N/A

Hotel was very clean and staff was friendly. Very nice facility. Would definitely stay there again.

Good Breakfast

NA

Great location. Excellent price. Well-maintained and comfortable.

Everyone was friendly and the continental breakfast was delicious

Hotel staff was very helpful, the room and bathroom very clean with attention to little details. Easy drive to the Grand Ole Opry and the Opryland Convention Center. There was a convenient shuttle to Broadway. I definitely recommend this Holiday Inn.

Probably the nicest Holiday Inn we've ever stayed in! Only a mile from the Grand Ole Opry. Highly recommend if your staying in Nashville!

The room was comfortable and clean. Plenty of towels I slept so good.

The establishment is quite pleasant and comfortable, the breakfast is truly delicious, and the availability of parking is both convenient and appreciated.

Bed was hard

staff was great and friendly

Great staff, friendly and helpful

I would definitely stay here again when visiting Nashville!

Great food options, close to the mall amd Graylord convention.Beds wasn't the best but far from the worse.Would stay here again,Free parking was a perk!!

Bathroom baseboards need repair, other than that very excellent Would be nice to have a couple of complimentary bottles of water in room.

Everything was up to par except the bed. Felt like we were sleeping on the floor.

It was affordable and quiet but the room smelled like water damage and I wasn’t sure if it was safe to walk around at night.

This hotel was great right up until the last night when some overserved adults were behaving badly. Overall the hotel was great otherwise!

It very nice and quiet

The only complaint I have is the shower curtains were too short & the water goes on the floor, which is a safety hazard.

Staff and the public were very friendly

Great!

Perfect!!! We stopped here because of the great reviews, and they didn’t lie! This was the best hotel we stayed in during our whole trip. It was clean, great pool, and a great breakfast!

Our room was cleaned daily with fresh towels ! , We forgot a few things , and it was so convenient to get what we needed downstairs ! Deodorant/hairbrush .. ect. We will definitely choose this hotel again

Clean, great breakfast and can walk to entertainment.

The beds were very comfortable and room clean. Plenty of towels. The breakfast was very good and glad you had gravy. LOL my favorite.

Rooms were so nice

There was a glitch with my booking through the third-party system, and the hotel staff handled it quickly and with grace. Somehow, my reservation was lost. However, I was able to produce my original receipt, and after a few minutes, my family was in our room. I really appreciated the kindness of the staff, even though it was a situation beyond their control. I would definitely recommend this hotel and stay there again when I’m in the area. The hotel was clean, the accommodations were comfortable, and everyone seem to enjoy the breakfast. I highly recommend this location.

Great Breakfast with boiled egg, scrambled egg, Turkey sausage, Fruits, pancakes, bread, bagel, cinnamon roll, juice, milk, yogurt, potato fry and I am sure I am forgetting something else. It is reasonably close to Gaylord Opryland, just 15 mins walk. Comfortable bed and nice hot shower. TV with good channels to watch.

The continental beakfast wasn't large but was tasty with multiple options. It was well stocked. The room was well sized with a comfortable bed and well stocked bathroom. This is a very nice hotel.

The location of the hotel is perfect. The rooms were great! Clean and well maintained. Service was always available. Staff were super friendly. Overall a great stay and a wonderful experience!

Best Holiday Inn I’ve ever stayed at without a doubt

We arrived early and they wer kind enough to let us check in early.The room was very clean. I am a Prima Dona when it comes to beding. I was extremely happy with how comfortably I slept. The kids liked the pool and had fun. I make this trip to Nashville once or twice a year to fly out of BNA. And I will definitely stay there again.

The queen bed is a small it looks like full

Our suite was very nice. Staff was very friendly.

Room was very clean. Breakfast was very good.

Convenient $15 round trip shuttle available to Broadway. Beats the parking hassles and cost. Highly recommend. Staff was great. Rooms spacious and well equipped. Much better than staying down town.

Comfortable beds, quiet, close to The Grand Old Opry.

Check in was fantastic and room was very comfortable! Location was good with access to food and fun!

Rooms and hotel were great. Breakfast was excellent. Had a great variety of options.

Check in was smooth and our room was nice and clean!