Hilton Nashville Downtown
About Hilton Nashville Downtown
Adjacent to the Country Music Hall of Fame, this all-suite hotel is moments from top Nashville attractions, and features on-site car rental services and on-site dining options. Guests at the Hilton Nashville Downtown can easily discover the Nashville Convention Center and the Bridgestone Arena only moments away. A variety of restaurants, shopping centers, entertainment options and a vibrant nightlife are also within walking distance. The Downtown Nashville Hilton features many thoughtful amenities, including signature Serenity beds. Guests will also appreciate the modern fitness center and knowledgeable concierge services.
Amenities
- On-site parking
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Valet parking
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
Reviews
The hotel is praised for its excellent location near Broadway, cleanliness, and comfortable rooms. However, there are consistent complaints about the high cost of parking, issues with room reservations not being honored, and poor customer service from some staff members.
- Excellent location near Broadway
- Clean and comfortable rooms
- High cost of parking
- Issues with room reservations not being honored
- 3/5
The furnishings are worn out and the beds were too. The executive lounge was nice, but it needs renovations.
- 5/5
Our visit was perfect! Great check in and valet parking staff. Lounge with snacks was amazing. Clean room. Will definitely come back and stay here again.
- 5/5
Such a great location for activities downtown. The only hiccup was that one of the elevators was not operating which caused some delays. But the property and location is fantastic.
- 1/5
Horrible
- 5/5
Very nice
- 5/5
Excellent hotel! Great bedding, clean and spacious rooms and super location!
- 5/5
Extremely happy with house keeping, especially the lady from Honduras. She was very helpful, kind and kept our room always clean.
- 4/5
2 out of the 3 elevators not working. Had to wait 20 mins to go up to our room.
- 5/5
Great place
- 5/5
Everything was good.
- 1/5
They charged us twice for the room! Which now has over drawn my account!
- 5/5
Great location!!! This hotel is a perfect location to walk to Broadway and to the Country Music Hall of Fame! No need to drive except to the Grand Ole Opry on the other side of town.
- 5/5
Great place to stay. I took my daughter to a concert at Bridgestone and wanted to be as close to the arena as possible without having to deal with crowds. This hotel exceeded my expectations. We were able to walk out and cross the street and be right where we needed to be. Very nice room, very clean, and the staff was so helpful. Highly recommend this hotel if you want to be right in the middle of things, but also able to escape to a quiet retreat. We couldn't hear any of the noise that is Nashville.
- 4.5/5
Loved the location! Kitty was right beside the arena! The elevators took awhile and one was, and it was difficult to locate the stairs
- 5/5
No live music inside
- 5/5
location was the best! There was nothing I did not like. Very good stay. I highly recommend
- 5/5
The hotel was very nice, clean friendly staff well maintained except for one thing we stayed in room 612 and the couch was torn in one area. Other than that. Everything was great.
- 5/5
Staff was friendly, loved the room
- 5/5
The staff Nothing
- 5/5
The elevator wait was very long.
- 5/5
Location was perfect for the reason we came here which was to walk to and from Downtown for the fun. Can't think of a thing.The staff was courteous and very helpful. The room was sparkling clean.The experience was wonderful.
- 1/5
Theres no free parking u pay outrageous prices for the rooms then they charge you 75 to park your car .
- 5/5
The restaurant was very good the rooms were clean and it was walkable to everything and the bar in the hotel was a nice quite place after a day on Broadway
- 5/5
Staff were pleasant. Location is close to Broadway which is a plus.
- 5/5
We had a wonderful day. The staff were were extremely friendly and helpful. The valet service was prompt. Plenty of great food choices within walking distance.
- 5/5
Convenience
- 5/5
Everything was perfect. Excellent location.
- 5/5
Elevators were slow
- 5/5
It was an excellent experience
- 5/5
Catherine Rachel and will at the check were outstanding
- 5/5
Excellent hotel. Very good. A plus.
- 4.5/5
The elevators were slow and sometimes inconsistent in operation.
- 5/5
Location location location! Steps from broadway!
- 4/5
Very close to Broadway, which is convenient, but you can hear and feel the music all night, especially if your room is adjacent. Do not know if other rooms on the other side of the hotel have the same issue.
- 2.5/5
Cost $55 bucks to park at the hotel after already paying over $500 a night want be back
- 5/5
All good breakfast menu, Great
- 1/5
No one to take your bags to your room. No continental breakfast. Buffet was $25 each. They did not fill our coffee bar in our bedroom. I went to the front desk and told them about it, and when we came back, we had a bag of coffee and Creamer and sugar et. Cetera, on the couch. We'll never stay at another Hilton.
- 2/5
Only one elevator was working, long waits. No coffee in the executive lounge in the morning, carpet is very dirty. The place is very very long in the tooth and needs updating.
- 5/5
Friendly staff and helpful. Room service burger was the best. We only stayed one night but loved it!
- 4/5
You can’t find a better location. It is in the heart of Downtown Nashville, less than a block off of Broadway and right off 4th street. It is a nice property with great amenities. I also stayed here a year ago and the furniture needed refreshing then. I was disappointed to see that it was still the same, and a little more tired looking than last year.
- 5/5
Close to everything. Clean uncomfortable.
- 5/5
Amazing stay, worth every penny. Easy access to Broadway, valet quick in/out and very professional staff. Already making plans to return!
- 3.5/5
Got stuck in the elevator upon arrival for 30 min and the staff seemed too nonchalant about the experience we had.
- 4.5/5
LOCATION IS THE BEST ROOMS ARE AMAZING GREAT SIZE AND CLEAN AND COMFORTABLE SERVICE AT CHECK IN EASY PARKING VALET IS AMAZING HOTEL IS GREAT i have nothing to complain about
- 2/5
The location is great for concerts at the Bridgestone next door. For the price, this location was lacking in amenities and updates. Everything was insanely overpriced and inconvenient. The furniture in our room had seen better days. The couch cushions were ripped and worn and the chair stained. Your standard hotel breakfast was $25 a person. Also had issues with being overcharged. Love the location and have stayed here in the past, but this time was not the best experience.
- 5/5
The perfect stay. It is located one block from Broadway and across the street from Music city.
- 5/5
Clean, quiet room, nice staff. Close walking distance to Broadway!
- 1.5/5
Beds were comfortable Too expensive. Nit good value. Room small. Bathtub too small. Staff was rude. Elevators took 5-7 minutes.
- 4/5
Elevator 1 was out of order, and the buttons in the 3rd on won't work middle elevator was a longer wait do to everyone having to use it. had to argue with room service they said they were serving however it was 11:30 on Saturday night, with in service hours.
- 5/5
The proximity to where we were going. It needed a little updating in the room we were in.
- 4.5/5
Pretty much everything other than Parkin lot The hotel itself does not offer parking lot for hotel guests
- 5/5
Localization. Nothing
- 5/5
Clean room convenient located
- 5/5
We were very disappointed with the Executive Lounge. It was my understanding the lounge would have a continental breakfast. I paid extra money to have an executive room, so we may grab a quick breakfast before heading out. Instead, our options were bananas, oranges, kiwis (no knives to open them), nuts, chex mix and a trail mix. Definitely not worth the up charge.
- 4/5
Being downtown it was very easy to walk and do a lot of different things. Clean rooms with nice views.
- 5/5
The young lady working at the coffee shop is very rude and needs to learn how to treat her customers with respect. Other than that the hotel is wonderful and cant beat the location we will definitely be back.
- 5/5
Excellent location. Hotel a bit old and showing it's age. For example, the lift broke down during our stay and everyone had to use the stairs. Not a massive deal as quickly fixed and the staff were very quick to help.
- 5/5
Great property only thing missing is a pool or hot tub! Will stay again
- 5/5
Didn’t have breakfast
- 5/5
Awesome place to stay!
- 5/5
Great room great location
- 5/5
Breakfast was awesome
- 5/5
Amazing bar staff!!
- 5/5
Great place! Clean, comfortable room with an amazing view. The only issue we had is that we could not find a water bottle refill station like what other hotels provide.
- 5/5
Clean room friendly staff excellent location
- 5/5
Staff was great
- 5/5
Half a block from Broadway! Great gym and guest quiet room with drinks and snacks! Staff was exceptional. Room was very nice! Have stayed here 3 times and will definitely stay many more!
- 5/5
The hotel looked great. Staff was cordial. Room was excellent!
- 5/5
Great room. Very spacious. Loved the lobby.
- 5/5
The room was perfect. We never usef the pool. Location was great. The Trattoria was wonderful. We are definitely coming back.
- 5/5
Location, cleanliness and staff!!! Everything is great!!!
- 5/5
Friendly staff
- 5/5
POOL WASN'T AVAILABLE
- 5/5
Everything was great
- 5/5
It was clean and friendly staff! No complimentary breakfast though it was and expensive on stores and restaurants inside. The elevators was slower and being worked on at the time and the front revolving door kept messing up. The valet was more expensive than what the staff said when we pulled up. But over all location to broadway is perfect and the view of the sunrises was perfect!
- 5/5
Great location!
- 5/5
Loved the location. Loved having 2 rooms. Beds super comfortable
- 5/5
Easy walk to everything great hotel
- 5/5
Great location and the staff are fantastic.
- 5/5
Everything in the hotel was clean and staff was very friendly. They keep the hotel very beautiful looking inside and out.
- 5/5
didnt eat there
- 5/5
Good fresh breakfast
- 4/5
Location was excellent and we enjoyed our stay, but it’s very hard to accept paying $500 A NIGHT.
- 5/5
This is by far one of the most beautiful hotels I have ever stayed in! Location is the best. All valet members and all hotel staff was very polite. Will be staying at this location again.
- 5/5
Great location to bridgestone and Broadway. Bar staff on site was very friendly and the drinks was well priced! Very relaxing, clean spacious room.
- 4/5
Great location next to Bridgestone
- 5/5
Friendly staff, great accommodations, perfect location
- 5/5
Excellent staff and c rooms were great.
- 1/5
Our bed was exactly 12” from the wall with no way to move it. Getting in and out of bed wasn’t easy! The room wasn’t that clean, I took pictures to show people so they would know I wasn’t exaggerating the conditions. Only two towels one each for showering or washing up. With all the hotels in the area, we won’t be coming back!
- 3/5
That is of course still the case however I would recommend staying on the Bridgestone side on an upper floor. Unfortunately our room this stay was on the 3rd floor on the side of the building facing the river. It was great for people watching but the sound from Honky Tonk Central was not ideal for sleeping. The base was thumping late into the night. The rooms are definitely showing signs of age and normal wear and tear but the housekeeping staff does a good job keeping things as clean as possible. The lobby is lively and very pretty. Overall still a favorite
- 5/5
Friendly staff, beautiful rooms and delicious breakfast.
- 5/5
The room was clean, but this is definitely an older hotel. I only stayed there because I traveled solo and went to Broadway so I wanted to be close to the action. I would check out a different hotel next time.
- 5/5
Best stay ever! Clean, quiet, one minute walk to Broadwalk.
- 5/5
Friendly staff at check in and valet. Clean rooms. Great breakfast!
- 2/5
Was not given the room I booked. I paid for a booked a king suite and the front desk manager "Toni" put us in a double twin. Basically told us "tough, should have booked through Hilton instead of a 3rd party."
- 5/5
Great location!! Just steps away from Broadway St.! The room was spacious and confidant
- 5/5
Overall, the entire stay was good. Loved the weekend brunch buffet. So worth it!
- 5/5
Hotel is located perfectly by broadway and the hotel is beautiful!
- 5/5
It was amazing
- 1/5
!@#$%^&&
- 5/5
Great experience
- 5/5
Always tip top love the location quality and cleanliness!
- 3/5
Furniture Stained and gross in our room. Otherwise, ok.
- 5/5
Great rooms and staff services
- 5/5
Room was very clean and spacious. The lady at the front desk reception for check in was not very nice and argumentative but maybe she was having a bad day. Breakfast buffet was very good.
- 5/5
Beautiful hotel. Great staff. Very very clean. Enjoyed our stay very much. Very close to lots of restaurants and amazing music!!!! Could walk to so many attractions!!!
- 5/5
Staff friendly. Room clean and spacious. Amenities were great Location was great!
- 5/5
Good
- 5/5
Very clean
- 5/5
Nice clean and big rooms
- 5/5
Great staff !!
- 4/5
Had a room on the first floor that faced the street. There was drumming every night but the last from the street (these guys are out there trying to make a buck by drumming on upside down 5 gallon buckets). The drumming went on until between 11pm-2AM!!
- 5/5
Great service
- 5/5
Perfect location. The desk clerk was exceptional. Beautiful place for a downtown oriented vacation stay.
- 5/5
The amenities are amazing. Great breakfast and perfect locations.
- 3/5
Room was in good condition staff was not very polite payed for valet and they don’t even take your bags up to your room or load the cart
- 5/5
Great room first class
- 5/5
Amazing hotel! Rooms were clean, staff was polite, and the executive lounge was exceptional. Hotel is right around the corner from Broadway st which was super convenient!
- 5/5
Yes / room was fantastic
- 2/5
Was put in a double bed suite when I paid for a king suite. When asked to be put in the correct room they then informed me they already sold out now. They also said they couldn’t make any accommodations because I booked through Expedia, and they were unwilling to help in any way.
- 5/5
Clean rooms, convenient to Broadway
- 5/5
Spotless, very quiet, and location was close to downtown Nashville.
- 4/5
Ok
- 5/5
Room was fantastic and the environment was great!
- 5/5
Spacious
- 5/5
Breakfast Buffett was amazing crispiest coke ever!! Room was amazing and air goes super low.
- 5/5
It was the perfect location
- 4/5
Paid for the free breakfast and they said I didn't!!
- 5/5
I didnt order breakfast
- 5/5
Beautiful room
- 5/5
The room was clean however the furniture was old, stained and scratched up
- 5/5
Great time
- 3/5
Yes the room was great except the heater wasnt working the best. Staff was also great
- 5/5
Great staff and location!
- 5/5
Had a wonderful stay we stay here everytime we get a chance. Everything was perfect!
- 4/5
Yes, clean rooms. Furniture had rips and showed excessive wear. Piece of tile missing in bathroom. But otherwise nice room with sitting area and 2 large tvs
- 5/5
Yes, everything was excellent from the moment we pulled onto the property with the valet, to check in to the room! Everyone was courteous and helpful. I would definitely recommend the Hilton Downtown Nashville to anyone traveling here! Thank you for a great stay!
- 5/5
The room was amazing!!! This location is perfect for downtown Nashville.
- 1/5
Loud noise from the street until 2:30 AM. Could not sleep. The manager and staff did not care when I complained. The breakfast staff was pathetic. They seemed very displeased to be working on Christmas day. Definitely not the treatment you would expect from a brand hotel.
- 5/5
Yes
- 5/5
Great location, beautiful place
- 5/5
Staff was great!
- 5/5
We spent Christmas here and staying here was the best choice we made. We absolutely loved everything about the hotel from our rooms, the location, the staff. We were less than a minute away from Broadway and all of the bars and shopping which was exactly what we wanted. This will be our go to hotel any and every time we visit Nashville. If I had one suggestion, is to get a better food and drink offering when it comes to the Executive Lounge.
- 4/5
it was a great stay. nice clean room. the only thing I found wrong was the breakfast was over priced. for no more then two people can eat.. and I feel check out needs to be a little later. we didn't stay our hole day.. and got charge for it.. we stayed in room 1030
- 5/5
Na
- 5/5
Great hotel, clean
- 5/5
Beautiful hotel. Walking distance to Broadway! Definitely will be returning!
- 2/5
This morning we went to the lounge,
- 5/5
We alway love our stays here! So close to the strip, and very nice clean hotel.
- 5/5
Everything was top notch and the staff was superb. I would highly recommend this place to stay in Nashville. Not disappointed at all.
- 5/5
Clean room
- 5/5
Staff was amazing and easy access to downtown.
- 5/5
Super lindo el hotel! Excelente opcion quede enamorada 😍 volveremos
- 5/5
Great locations, breakfast was decent but I'd like to see more options paying $26!!!
- 4/5
They let us check in early, clean room, nice view. Valet team was great.
- 5/5
Did not eat breakfast but everything else was good.
- 5/5
Great room
- 5/5
Very nice hotel, great location, close to great restaurants and near many of Nashville’s fun live music venues.
- 2/5
Room had a bad musty smell. The person at front desk wasn’t interested in it when I mentioned it. Too expensive of a hotel to smell like a motel 6.
- 3/5
Staff was friendly. Room was outdated, outlets near bed wouldn't work because plug would just fall out. The shower was really dirty, especially the floor with mold between tiles.
- 5/5
Great room!! Excellent stay!!
- 5/5
Bar items very expensive
- 5/5
Clean rooms and nice amenities.
- 5/5
So clean and loved the room layout but I especially loved how it was so quiet
- 5/5
Very clean room, incredibly pleasant staff. Location was perfect.
- 5/5
It is the best location if you're going to Broadway. Our view was great too!
- 5/5
Such friendly staff helped me with a little birthdays surprise & exceptional cleanliness!
- 4/5
Location of hotel and room itself was great. Charging $61.00 for valet parking is insane!
- 5/5
Perfect spot next to arena
- 3/5
Housekeeping really dropped the ball. Never showed up and we had to call them for fresh towels….it happened again and I called to tell them we needed room freshened up. In the 4 days we were there, after my second call, housekeeping only came in to freshen up once.
- 5/5
The room was clean and very nice; temperature was good as well.
- 5/5
Breakfast was for fee only.
- 2/5
The employees were not very helpful and rude. The Starbucks employee was very unfriendly and the coffee was cold. We stay one night for dinner and I had to take the bartender away from his conversation to get waited on. The final straw was the $62 per day to park. It was not noted in the add. I will find a less expensive place next time.
- 5/5
Everything A++. Location, staff, rooms, all top shelf. If visiting Nashville and want the most convenient luxury hotel, no other comes close, Can't wait to return
- 5/5
Close to broadway, bridgestone and country music hall of fame. Suites were very nice. Not alot of convienience stores in immediate area so would be nice if hotel provided that.
- 5/5
High standard accommodation and very helpful and friendly staff.
- 5/5
Great people and service
- 5/5
Room was very clean and spacious. Loved the gym.
- 5/5
Yes room is clean, but the couch in the suite was a bit worn and cracking, which seems unfortunate given it was a suite
- 5/5
Great location. Beautiful atmosphere. Close to everything
- 5/5
Everything about our stay was perfect. Only issue was at check in and we were told by Charmaine lady with long braids that we had to wait. This could be a teachable moment for her and when she welcomes guests to the hotel. She was pretty rude. Other than that it was just perfect. Thank you!!
- 3/5
Beds were as hard as sleeping on the floor and the pillows go flat immediately. Other than that we liked the hotel.
- 5/5
Clean hotel central to all the bars, but quiet & safe. Need room key to operate the elevator. Small satellite Starbucks in lobby too, which was convenient. We ate dinner in the Italian restaurant attached to the hotel, food was very good there.
- 5/5
Everything’s fantastic
- 5/5
Clean room and all amenities.
- 5/5
The room was spotless, and the staff was very courteous and helpful
- 5/5
Great location beautiful lobby clean room and friendly staff
- 5/5
The location and staff were both excellent.
- 5/5
Clean room and as well as common areas. Very convenient location and breakfast buffet was reasonable priced and food was great.
- 5/5
First of all, GREAT LOCATION. Right in the middle of everything. Easy check in. Rooms are clean and spacious. On site great food. Can’t go wrong here.
- 5/5
Really easy to stay here while you are having a grand time on Broadway!!!
- 5/5
Clean room, easy to get to. Lots to do in the area
- 4/5
Sofas in both suits that we were assigned were in terrible condition. Seams were ripped in many places. Not up to our expectations
- 5/5
Clean rooms, great staff, amenities and great location
- 5/5
Great hotel in a great location
- 5/5
The hotel was wonderful ...the trip went very well no hiccups!!
- 5/5
Staff and location
- 5/5
We had a great stay
- 5/5
Yes
- 5/5
Beautiful location!!!! Everything is clean always a great experience!!!
- 4/5
Beautiful hotel and room is amazing! Only thing that would make it outstanding is an updated larger shower
- 4/5
Very nice location, room was not in great shape though, furniture ripped & stained (couch & chair)
- 5/5
Room was very comfortable and clean! We appreciated the 11:00 checkout and it was so close to activities on Lower Broadway!
- 5/5
The room was very spacious and clean. I love the easy access to the parking garage and only being one block from Broadway.
- 5/5
Perfect in everyway
- 1/5
Should advertise that there are open balcony’s on every level for people that are afraid of heights Will not be staying there again. Otherwise place was perfect
- 5/5
The best hotel next to Broadway!
- 5/5
Excellent property
- 3/5
Check in was
- 5/5
Beautiful hotel
- 5/5
Bar was well stocked. Different options. Room was always clean. Italian restaurant was delicious
- 4/5
The furniture needs updating. Staff was very kind. Also, there is no way to reach the front desk by phone if you are not in the hotel. Very angry about that, but it is a Hilton problem.
- 5/5
Everything was great!
- 5/5
of having our name on the tv screen
- 5/5
Highly recommend the valet service.
- 4/5
The staff was very helpful, especially Will at the front desk.
- 5/5
Locatio, location, location.
- 5/5
Yes it was. Great Hotel, stff, bar, breakfast and al amenities. The Omlet Chef was great!!
- 5/5
Couple blood stains on the duvet
- 5/5
It met all of our needs. Great location.
- 5/5
Great location in downtown Nashville. Service was great. Room was spacious. Beds could have been larger.
- 5/5
hockey game , bars
- 5/5
Great/helpful staff - location
- 5/5
Everything was amazing will definitely stay again.
- 5/5
Full length mirror in both rooms. Different options in executive room. Location is top notch, my 2nd time staying here. And I'm booking again in Sept 2026. Hoping the restaurant is open more hours, the food is excellent. We did the buffet and it was very good. Overall our experience was exceptional.
- 4/5
The property was perfectly located, but my husband had a major problem with them, not offering free parking or validated parking to hotel guests. I know downtown Nashville is busy, but this seems absurd for the price that we paid for the room. The facilities were lovely but dated. Especially inside the room, edges of surfaces were worn and we didn’t really want to walk around barefoot on the carpet or flooring.
- 3/5
Showers are very small and bad water pressure. Can hear Broadway bars and drag dancing all night.
- 5/5
What a perfect hotel. The staff was helpful. Easy walk
- 5/5
Close to Bridgestone
- 4/5
Hotel was very nice, room was good after switching. Booked an executive king suite and they tried to give us an interior room with no window to the outside. They only had a suite with 2 double beds. Still a good stay, clean, quiet, loved having the Starbucks in the lobby and its location is great.
- 4/5
Convenient
- 5/5
Great option for walking to Nissan Stadium or around downtown Nashville.
- 5/5
This is the perfect location!! Excellent property!
- 5/5
Great location!
- 5/5
Beautiful property in middle of everything
- 5/5
This was my first time to Nashville and this hotel was in a perfect location, so close to Broadway! It was so nice to sit in the lobby and have a drink, it’s so beautiful. The Italian restaurant inside the hotel very pricey but very good!
- 4/5
Very helpful staff for everything
- 5/5
Quick check in and very courteous. Only issue we had was the ice machine didn’t work on our floor. Nothing big. Everything else was great
- 5/5
Clean room, very quiet and close to downtown
- 3/5
Good - no windows in hotel rooms
- 5/5
Great location to Broadway and Nissan Stadium
- 5/5
We were extremely pleased with the hotel and the hotel staff. Its location was great and everything was in walking distance. Definitely will stay there on every Nashville visit.
- 5/5
Close walking to bars. Clean rooms .
- 5/5
O
- 5/5
Very walkable to the main strip
- 4/5
Location is the best.
- 5/5
It was very nice and very close to Broadway Street.
- 5/5
Close to venue
- 5/5
Great stay. Will be back for sure.
- 5/5
Best location I. Downtown Nashville. Great hotel and great staff
- 5/5
Loved being able to walk to Broadway !!
- 5/5
Great room! Great location!
- 5/5
Front desk Flo & Melody both great making recommendations for dining and recommending a hair salon.
- 1/5
I checked out that same day.
- 5/5
So close to broadway and attractions. Used Lyft all week. They were quick and fast to respond.
- 1/5
Hotel aweful. Dont book through Hotels.com. Better rate available direct by a couple hundred dollars. Room had paint chips in shower and smoke detector dangling from wall. Thumbs down Hotels.com AND Hilton Nashville. Rude staff. Apathetic.
- 5/5
I was very happy and impressed with this beautiful hotel. The room was clean, the beds comfortable and I liked the layout, the furniture was a little worn but still comfortable and functional. The area outside the hotel was next to a downtown park area and was a close walking distance to all the attractions of lower broadway in Nashville
- 5/5
Súper close to broadway ! Around the corner great location to stay
- 5/5
Great hotel! Steps away from busy Broadway!
- 5/5
No complaints at all. Will stay there again!!
- 5/5
Super great location in the heart of Nashville !
- 5/5
Close to every thing
- 5/5
Well taken care of right away. We were very early for check in and our room was already ready for us! Comfortable stay.
- 3/5
Beautiful property. Staff was not helpful, upon checking was not informed of where anything was on property. Lighting is main lobby is horrible at night.
- 5/5
Excellent walkable location for doing things downtown! Country Music Hall of Fame and Ryman Auditorium are very close. Broadway is next street over with shopping and clubs/restaurants. Ascend Amphitheater is within walking distance. Hotel is nice and quiet and clean. Only detractors are the amount of homeless people in front of the hotel with the Walk of Fame park directly in front and parking. Expect it to not be cheap. We’d definitely stay there again.
- 5/5
In the heart of Nashville’s downtown entertainment scene. Lots to do, easy to navigate around. Hotel staff were all excellent. Had one small equipment issue that they took care of very quickly. Highly recommend this place.
- 5/5
Excellent service
- 5/5
We were close enough to walk to almost everything. Used the trolley to see more. Used Lyft for airport and to Opry. Great hotel location. We included breakfasts for our stay and loved it. Susy made my omelets every morning. So good.
- 5/5
Great hotel
- 5/5
Close to broadway
- 5/5
We’ve stayed at the Hilton Downtown Nashville 5 times and it is the best location. Close to everything, valet parking, clean, quiet. Look forward to our next stay!
- 5/5
Perfect location. Clean. Quiet.
- 5/5
Steps from Bridgestone Arena and Broadway. The hotel is beautiful. Would definitely stay again if my liver allows it
- 5/5
Housekeeping services were amazing. Staff at the check-in desk was so professional and friendly. Gym was adequate for our needs. The restaurant was delicious. We would return to this property without question.
- 5/5
always a great spot with our dogs. appreciate the dog friendliness.
- 5/5
Everything
- 4/5
Great location and Concierge
- 5/5
Perfect hotel for downtown nashvegas adventures!
- 5/5
The parking was not the best and attendants not too helpful. The staff was great in the hotel rooms were very clean and quiet
- 5/5
Beautiful hotel. Very convenient to walk to town
- 4/5
I stayed in and Executive room and the Exec lounge was a let down. In other Hilton’s the lounge will variously provide breakfast and/or evening drinks and hors d'oeuvres. This hotel provided none of this which took it down a notch in my assessment, but did prompt me to look outside for breakfast and I got on well with “Another Broken Egg Cafe”. Well worth staying for location and good quality rooms.
- 5/5
So close to everything, we wanted to do!! We have been to Nashville so many times, but first time staying here highly recommend!
- 5/5
Nice girl in the snack shop. And the front desk all nice too
- 5/5
Room furniture had tears and warn out.
- 5/5
Room was a little beat up.
- 4/5
convient
- 5/5
Very nice hotel with a great location. Great customer service.
- 5/5
Great location. Now, if you will be parking be ready to pay $55 per day. At the hotel they told me we can park and if not moving the car until I leave I will make only a payment of $55 which it was totally not true. I had to pay $110 for 2 days. Hotel is highly recommended! Overall the stay was great !
- 4/5
Staff tried to double charge for the room.
- 4/5
Concierge was never available, parking expensive even for guest, good was good, room was comfortable, staff was friendly and helpful.
- 5/5
Very clean room overlooking Country Music HOF and very convenient to Broadway. Concierge service was very helpful as well as the other staff members.
- 5/5
Stumbling distance to/from Tootsie's and Jack's.
- 5/5
Loved everything about this hotel. Close to everything and secure elevator. Excellent customer service
- 2/5
When I called to inquire, I was placed on hold for over 15 minutes. After calling back, I was again put on hold with no resolution provided. It wasn’t until my third call that I was finally able to speak with someone who could help. While the stay was pleasant overall, the poor customer service at the front desk left a negative impression.
- 5/5
It was Great !! Love staying here....
- 4/5
Would like a some type of breakfast like a bowl of cereal or muffin
- 5/5
Great stay! Steps to broadway, and nice facilities
- 5/5
10 out of 10 the expectations definitely will only stay here every time I visit
- 5/5
Beautiful place to stay Near every thing
- 3/5
Very basic hotel for the price. No one even came to makeup our room. I splurged for executive suite and I was very disappointed.
- 5/5
Our housekeeping was outstanding, bar staff was excellent!
- 4/5
Check in was a bit confusing with 3 rooms with the same last name. Not sure why. We reserved the executive suite rooms. These rooms give you access to the executive lounge. We looked up the information for the lounge, so we expected some small bites and continental breakfast. This was far from what we were given. When other guests came into the lounge, we all had the same puzzled look. However, it did have a nice sitting area with coffee machine, small size soft drinks, bananas and oranges, and snack mix. I would say the size of room, location, and the 2 restaurants connected were fantastic!!!
- 5/5
Hotel was clean and quiet
- 5/5
Clean friendly
- 5/5
Great property and location.
- 5/5
Everything about this property was amazing!! We got into Nashville a day early, the staff added the extra night without having us move rooms. We had 3 rooms booked and they accommodated us being side-by-side!!! The staff were extremely nice & helpful. Could not ask for a better experience!!!!
- 5/5
Loved the location, everything was in walking distance. Parking was too expensive
- 5/5
Clean. Quiet. Great location!!
- 5/5
The room was clean, and the staff was friendly, breakfast was also good. Had a great stay and will definitely stay again.
- 3/5
Location was great. The reason for Average is the room needs some serious updating. The couches were pretty badly worn and the cabinets were beat up.
- 5/5
I frequently come to Nashville, and the Downtown Hilton has become my “home” when I visit. Every aspect from the moment of check in to check out is top notch. The staff are always extremely helpful. I travel solo, am a Senior, and I do not own a smart phone, so I often need Concierge assistance. I frequently use the Executive Lounge, which is also an added plus.
- 5/5
Best location if you want to be walking distance to Broadway bars and restaurants.
- 5/5
Great location, friendly staff!
- 5/5
Great location
- 5/5
Beautiful property with safety features.
- 4/5
It was a good stay
- 5/5
Excellent hotel.
- 5/5
Make sure you ask for a room in the edges and away from the central void to get more privacy
- 5/5
The whole stay at the Hilton was an excellent experience. Very clean, professional, super great location to Broadway night life and only steps to the pedestrian bridge. I will stay there again.
- 5/5
All great
- 5/5
This is our go-to hotel in Nashville. Walking distance of everything downtown. Clean, comfortable, nice breakfast buffet.
- 4/5
Old cracked furniture.
- 5/5
Absolutely the best spot to stay! I enjoyed it so much that I have booked it again in September
- 5/5
The Hilton was perfect, it was very clean, location was great and the staff was so nice and helpful…
- 5/5
Very easy simple process very nice people appreciate the hospitality and ease of check in
- 1/5
We arrived at the hotel and the room we reserved was given away. The front desk was very unhelpful and unfriendly. Will not stay there again.
- 5/5
Great area