Club Wyndham Nashville

Pool area was well maintained. Parking was adiqitt, however the spaces were tight.

Superb

Everything was AMAZING!!!! That you can’t cancel no matter what the circumstances are? I had a family emergency where I needed to be there but couldn’t like I wanted to because i couldn’t cancel my room so I had to leave my family and come here

Outdated room,pressured to watch the sales video to buy a membership. Very disappointed

Everything was AMAZING!!!! That you can’t cancel no matter what the circumstances are

Location was great. Door knobs falling off the pool, room so small we had to use the refrigerator as a counter top. Trim in the bathroom had 3/8" gaps Air vents appeared to have never been cleaned, dust/cobweb dangled from the inside of the vent covers. It seemed obvious that because we were not owners we were put in the worst possible room.

Location was great. Door knobs falling off the pool, room so small we had to use the refrigerator as a counter top. Trim in the bathroom had 3/8" gaps Air vents appeared to have never been cleaned, dust/cobweb dangled from the inside of the vent covers. It seemed obvious that because we were not owners we were put in the worst possible room.

Location location location No food options on premises, workout room outdated and small, limited activities on premises

Location location location No food options on premises, workout room outdated and small, limited activities on premises

The outside property is very beautiful, quiet and this could be an amazing place to bring family and stay at but the combination of forcing you into a sales pitch at check in and then the room issues make it very less likely that we would return in the future.  We were a late check in and the check in process should not have been a sales pitch at all we were travelling for work and this left a horrible impression.

I suggested that they make sure all amenities, ie furnace, phone, dishwasher, are working before checking in guests.

Great amenities for the grandkids!!

The convenience of getting to the convention and downtown

The convenience of getting to the convention and downtown

Room was nice, Angel in the office was amazing, friendly and very helpful. He went above and beyond with customer service!

The room was amazing and the staff were as well.

The room was good. Needs some upgrades and maybe a good carpet cleaning. TV channels didn’t work

Exceptional

Yes suite felt neglected, very old, noisy heat, snowy TV

Clean rooms, good light, easy to find, and friendly staff. Made the stay for our recent conference at the nearby Convention Center relaxing and pleasant. Loved the large bathtub, too!

The kitchen had everything I needed and it was nice to have in room laundry available.

Good

The room was old and really needed updated. We stayed 5 weeks before that and our room was a very nice room. This room was clean, staff is always great there.

Yes, very clean. A little dated, but perfect for what we needed. Staff was very helpful and welcoming!

Nothing all was great

Exceptional

Location and service condo was great Nothing all was great

The room was clean

On the downside, the balcony views are of the parking lots as far as I can tell. We were given an “accessible room” though we didn’t request. The shower fixtures were cracked and it leaked a bit. the soap dish was unstable and spun around. The drain in the middle of the bathroom floor had screw heads that were not flush so you had to be careful with bare feet. Single sink bathroom with very little counter space though the bathroom itself was huge. I suspect this has more to do with being an accessibility room. The counters were low and I am a tall man so that was a mild inconvenience too. If you are tall, request to not have this type of room. All in all a good experience at a reasonable price for all that is included.

Clean friendly Was good

Clean friendly Was good

The staff was amazing

The accommodations were very nice. The unit I stayed in needs a little TLC, but otherwise the staff was very friendly, the grounds were clean and well maintained, and the unit was very nice. Very comfortable. Overall I would give this place 5-stars.

Exceptional

It was amazing

Staff was nice Room was very noisy and bed was not very comfortable. Especially noise from within the building, piping etc was very annoying

Staff was nice Room was very noisy and bed was not very comfortable. Especially noise from within the building, piping etc was very annoying

Amazing place except the fact they kept calling the room to get me to buy a timeshare. Annoying calls.

Loved staying here!

Staff were friendly. We especially enjoyed the pool line dance instructor. Rooms were clean but are due for an update.

perfect facility, perfect get away

Staff was extremely amazing would recommend this property to anyone.

The lady that checked us in was rude and abrasive. Lack of customer service manners. The rest was average. They don't go the extra mile to accommodate you. We were told there was a shuttle to take us back from the Optey Olé concert and there was not one. Very bad experience.

Despite the booking agency overbooking requested room, staff went above & beyond to find us the right accommodations

There location of the resort is ideal, close to most places you'd want to see in Nashville. There's a lot of restaurants and shoos close by. The resort even offers shuttle service to downtown Nashville. The units are spacious but needs to be updated.

Since this is part of Club Wyndom's vacation club, the unit had a kitchenette and washer/dryer. It was very close to the Grand Ole Opry. They also had a shuttle (for a fee)to take guest to the downtown area.

This property is advertised as a "resort". There are NO Amenities at this facility. There is No restaurant !!! There is NO bar !!! There is no shuttle to anywhere !!! The staff, especially the concierge is unbelievably rude and discourteous. Do yourself a favor and avoid this place !!!

We enjoyed our stay. Resort was easy to find, comfortable accommodation and great amenities. Resort feels safe and is well taken care of. Our unit well equipped and very comfortable. The only negative we experienced was with the shuttle to and from downtown. It was very busy and chaotic in line up to board. The drivers were very good and informative. Overall a excellent experience

Very clean facility

The property was dated, the dishwasher had a terrible order coming from it. The furniture in the living area had large stains on it, the main shower had black mold around the bottom of it. The internet and TV did not work the entire week and when we asked to be moved to another building, the front desk said they couldn’t move us. The elevator in our building was also broken. We were supposed to get a refund from them and have called Chris multiple times for the last month and still haven’t received it. I would never stay at a Wyndham resort like this again.

Close to everything, but slightly off the beaten path. Rooms are spacious and clean with everything you need. I would definitely stay again.

I rented a room st Wyndham of Nashville, they called me prior to arrival saying they were short staffed worried about clean rooms. When i arrived they told me they had overbooked. So my planned trip was to be putsourced to another hotel, no kitchenet, nothing comparable to what i rented. The staff told me this happens often. They totaly ruined my plans, A pre planned vacation 2 mts prior. With no courtesy call nothing. Will not book with them again

We know what to expect when we stay at a Wyndham hotel. Enjoy having the toaster, coffee machine, fridge, etc.

We enjoyed our accomodations at the Wyndham this past week while attending a local conference. Unfortunately the conference kept us busy and we were not able to enjoy the amenities and events offered but plan to return.

Only wishes would be for the pool to be warmer and there to be either a broom dustpan and/or vacuum in the unit. Does not have a ton of amenities but with exploring the area it was ok. Our family very much enjoyed our stay.

Location was overbooked. Supposedly, I was moved to another property but nobody could figure out which one. Spent significant time on the phone sitting in the parking lot trying to resolve that issue leaving no time to get out that evening.

Clean with all the amenities, very friendly and knowledgeable!

I thoroughly enjoyed myself. I only wish I could have enjoyed the jetted tub, that’s why I choose that particular room. The jets were too strong so it blew water everywhere. And it was at the hill line. That was my only issue. I loved everything else. It was clean, quiet, and private. Definitely want to come back.

The room was totally comfortable quiet and I felt like I was at home in this room it was so big and comfy.

The staff were very friendly and helpful. The rooms were clean and perfect for our stay. The only downsize was we could hear our neighbors upstairs as they moved about.

The would have been excellent if I could have booked a two bedroom. Unfortunately they were all book up so I had to settle for the sofa bed. Other than that minor glitch in was an awesome trip!

Older facility being refreshed, comfortable but lots of consturaction noise. Parking near our room was hightly restricted. They allowed us a very late checkout. We didn't utlize any amenities.

Great place to say private and out of the way yet easy access to all Nashville has to offer.

My family enjoyed staying there. Close to food and attractions if you have to leave the site.

The property overall is nice. The accommodations were comfortable. There needs to be a thorough cleaning of all units to include dusting and spraying for pests. The exterior of the buildings (at least the one I stayed in) was covered in spiderwebs and the flying gnats were atrocious! They need to have regular pesticides sprayed around the facility. It just makes it seem, if there is no care as to what the exterior looks like, there must me some lack of care as to the interior cleaning as well. My friends unit was INFESTED with gnats and she had to be moved to a different room. How does that happen if the rooms are cleaned regularly? That was disappointing.

Beautiful hotel, very friendly and helpful staff. Bus to Music Row was perfect option!

Was a great alternative to expensive Nashville hotels. A bit of a drive to downtown but we’ll worth it if you have a car!

The room that they gave us was absolutely disgusting. There were huge black spots of dirt or something all over the floor. Also, the floor felt very wet. When we arrived to the room the dishwasher was still going. The room wasn’t cleaned and the toilet seat had pee on it. Overall it was a terrible experience and I wouldn’t recommend it to anyone.

I enjoyed the size and set up of the spacious comfortable rooms! They were clean and so was the property. The staff was friendly, attentive to our needs, and helpful with attractions for my family!

Clean and quiet but close to events

The PUSHY sales of timeshares makes me NEVER want to come back. UGH! asking question after question.

Enjoyed our stay very much. The condo was perfect for the needs of our family of 6.

Very comfortable stay. Beautiful grounds. Helpful staff.

Worked well for our group, aged 1 to 70. Swimming was a main attraction for us and it was the only place I could find in the area that had indoor and outdoor heated pools.

Liked having indoor and outdoor pools. Liked that it was close to the grand ole opry, and opry mills mall. Wished it would have had a basketball hoop for the kids. The room was nice but needed some carpet and a little bit of painting. It wasnt quite what was pictured, but much better than most places we have stayed.

The property was nice. They just need to do some remodeling in some places. Example the bathroom ceiling had some cracks in it along with the molding around the shower coming lose.

Great place to stay when visiting Nashville. Outside of all the noise and very quiet. Excellent accommodations large enough to just relax!

The reception we got was way above exceptional. The hospitality at Club Wyndham is the best I have ever encountered. The rooms are very clean and we'll stocked, and the beds are comfortable. If ever back to Nashville we will definitely stay again.

I had previously had a stay booked for a hotel downtown with a little less room..that cost almost as much as this one. I came across this twice & read reviews everywhere,most of which complained of the older rooms that weren’t renovated yet. When we arrived and saw the resort from the road..my kids and I lit up. This mini vacay was truly needed..& the resort itself is immaculate. Everyone was so helpful & kind..there is security soon as you enter,plus some that rides around as well..so you have nothing to worry about with parking. I requested top floor,double beds in a renovated room..& when we got there..I opened the door to a perfectly clean,spacious condo with balcony views,& everything we could possibly need. Front desk was always courteous,and reachable by text. We loved it so much that we hated to leave Sunday..my ONLY drawback with the resort is the checkout time of 10am. I truly wish it was 12pm! We will DEFINITELY be back..& hopefully once again,in a renovated room with awesome views. Huge thank you to everyone that made our stay a great one,and hats off to hotels.com for the great rates! I love it here,and you will too! DEFINITELY BOOK one! You will not be disappointed!

Nice property but was located in older building this stay. It needs a bit of renovation. Newer buildings very nice.

Fantastic room the layout was great the room was clean and it was quiet.

That said- the resort is in a great location and the staff are great. The executive suite we stayed in was clean and fully stocked and quite comfortable.

Did not like the pressured sales tactics to get you to go to some meeting about time shares. Total waste of our time. We didn’t go to the meeting, but we were still stuck in the lobby while checking in for like 30 minutes trying to be persuaded to go. Never again will we stay there.

Definitely not what was advertised in the photos , staff was friendly but never gave me any detail or new rules regarding covid.... tried to go for a swim and got stopped and theu mentioned new times for pool concerning covid. Then went for a swim a few days later only to find out that we needed a reservation... they let us stay which was cool but i would've loved to know all the chages that were made regarding covid during out incoming/check in brief

Condo bath tub is extremely outdated and slick when wet. Difficult to get out of. Other than that, the condo is nice. I'd return just not use the tub.

Liked everything about the resort and staff very nice rooms,beds

The building I stayed in needs to be taking out of service and renovated. It had mold around the tub valve, mold around the celiac vents (more than one) torn furniture torn and stained curtains. The orange color of the unit looked like I stepped back into the 70's. It looked like a 70's Motel 6 not a Wyndhan. I have photo proof of the condition. The photos of the unit on the website are not even close to what we were rented.

Great place, great location. Don’t have their free breakfast for the hard sell time share pitch.

We enjoyed our stay and the location was perfect for visiting Opryland and the Opryland Hotel. The suite was a bit dated but clean and nice for the price. So nice to have a full refrigerator and separate bedroom. Also surprised when we realized we had a washer and dryer in the unit...awesome as we are travelling and needed to catch up on laundry! The wifi was a bit difficult to use, that could be better. The staff were wonderful...very friendly and so helpful!! Overall we would stay there again.

The property is outdated and dingy looking. The unit was not kept up very well.

This is the 2nd time we have stayed at a Wyndam resort. I don't like that they harass you to join their time share. They also do not clean your room or give you more towels if you stay less than a week. We stayed for 6 days. We were disappointed for the amount of money we spent per night to stay with them.

Everyone was so pleasant and helpful. Our condo was much more then we expected, very clean and everything we needed was there.

We were told free WiFi when we checked in and initially it was free however, when we signed in the 2nd night we were told we would have to pay. Called the front desk they immediately transferred me to tech support somewhere in New York I believe and the lady said she could reset my device but had to pay 9.99 for the other devices. Called back to front desk and was immediately transferred again. Went ahead and paid the $9.99 needed to use the service but should have been no charge.

I liked the facility and the shuttle to downtown. I should not have agreed to sit through long sales pitch for resort timeshare.

We reserved a hotel room. What we got was a timeshare facility that was relentless in trying to sell us a timeshare. When we told them we were not going to do their presentation they were no longer willing to provide concierge services. I wanted to buy some tour tickets. When I told the gentleman that I was not interested in the presentation he told me he could not give me discounted tickets. I said that was fine I just want to buy them. He tossed the brochure across the counter at me and said "you will need to call them directly then." The ad clearly states that this facility provides "concierge and assistance with tickets and tours." We got neither. Then, we had an incident with the bathroom backing up in the middle of the night. The next day they sent in a plumber to fix the plumbing, but it was like pulling teeth to get them to remove the dirty towels (we used to mop the floor) and scrub the floors. The front desk staff was argumentative and rude.

Close to airport. Liked the 2 bedroom/ 2 bathroom with fully loaded kitchen. Very close to Ole Opry Mills Mall.

The rooms are great and we had a good time while there. We weren't able to use the facilities amenities due to our schedule but they looked great. The only problem is them trying to get you to tour and listen to their selling points. We have been through that before and it is never 90 minutes I don't care what kind of guarantee they give you. Don't fall for that is all I can say and continue to say No Thank You!

Amazing staff, clean areas, and comfortable living spaces.

ALL WAS GREAT. PROPERTY HAD SOME CONSTRUCTION GOING ON BUT WAS NOT A NUISANCE.

It was a comfortable unit with a great supply of needed item for the kitchen. Appreciate the cleanliness. Wish bathroom was larger. Appreciate the reduced price at that time.

Nice and spacious! Shuttle service downtown was nice.

Our stay was fantastic! The rooms were exceptionally priced for what we received! Service staff was very helpful and rooms were cleans. Would highly recommend and will plan on stour next time in Nashville.

Somewhat disappointed in the room versus what it appeared as on the web-site . Room was very "tired" looking and showed signs such as a dirty couch, several chips (broke ceramic) in the actual bathtub. Small but annoying item was the lack of a mirror in the bedroom especially if you are sharing the place with another couple as we were. Kitchenettes are very compact. Having travelled a fair amount I would have ranked this below value based on amount paid.

Very pleasant experience...

The carpet was stained and needed cleaning. Curtains were dusty - needed dry cleaning. Definitely not worth $210 a night!

From the outside it looks very clean & very well kept. But as soon as we got to our room - my husband set a suitcase on a bed & the bed collapsed to the floor, the concierge gave us incorrect information on the hop-on-hop-off bus tour & our A/C stopped working day 3. It seemed it was one thing after another & when I said something at the front desk I was told “Well you are staying in an older building” .....Really that’s the answer!!!!

This was unacceptable!

Great stay. Friendly staff & comfortable resort. We look forward to a return trip!

needs a small food/cafe on site because of the location and a free shuttle service to downtown,overall a good resort.

When we were checked in we were told by concierge that we could by tickets to the trolly tours and many other events in that area.. the next day we came in to purchase tickets and I was told that they cannot sell tickets its against their "contract"? That I was told by some inexperienced new staff members and I would have to purchase them somewhere else.. HOWEVER, if we sat in an hour meeting on Sunday they would gift them to us. (party of 5). Very misleading and not impressed with staff.

The staff were great and the condo was clean and very comfortable. Would highly recommend a stay here.

Staff was very friendly and helpful, and the location was good for us.

We spoke to Wyndham management about this and they indicated that the unit we were in (2 bedroom/ 2 bath) was not part in their rotations for renovation. Any pictures shown online were owner/rental units and not subject to upgrades. They were not responsible if the units did not match the pictures as they did not maintain these units. Overall, the condo was clean except for the dishes. We had to rewash those (yuck!). The washer/dryer combo was extremely loud. You can hear whoever walks above you or is talking in the breezeway. The walls/floors were thin. It wasn't as restful & quiet as I expected it to be. Beware: At check-in they ask you to get a parking pass from the concierge. This is is when they ask you to join them for a free breakfast and Wyndham presentation that's 'only 90 minutes' long, in exchange for reduced price Opry tickets/Nashville tours. It was over 3 hours long with them trying to sell us on Wyndham vacation points. Saying no repeatedly for 2 hours straight was beyond frustrating. They would not listen and sent 5 people to try to convinces us to say yes and 'protect out future vacations'. Stay away from the 'free breakfast'.

Don’t tell people the time share presentations are 90mins when they won’t let you leave for 2hrs or more!!

Very nice and clean. Family friendly.

The property was nicely kept. Our room had some issues however. Also we were told there was a shuttle to downtown however no one ever mentioned it cost $15 per person to take the shuttle!

Too much pressure to buy

Very convenient to Grand Ole Opry and other attractions (Gaylord Hotel, Outlet Mall).

Our family of 6 stayed there for 2 nights. Check in was painless. We were able to check in before 3pm. They did ask me to speak to a salesperson in order to get my vehicle parking tag, which took ~5 min. We were happy with our 2bedroom apt. Plenty of space and clean, good for long term stay, even has a washer and dryer. The indoor pool was not open during our stay. There were minor construction going on near our building. Someone did call on the morning of our departure trying to convince us to listen to a presentation for $150. Overall, a nice place to stay.

The aggressive nature of the sales staff was very upsetting causing my wife and I to eventually walk out of their presentation after almost 3 hours. We were told the presentation is just over an hour and we would be treated to a free breakfast. When we got there we were told the presentation would be 90min. We decided to skip breakfast as the sales person was seated at the sales desk & would be watching us & asking questions while we were eating. Once we realized what they were selling was just timeshare packaged in a different wrapper we told them we were not interested. This is where the heat was turned on we tried to leave but were confronted by another sales representative who also refused to listen to our request to leave. He then seemed to become upset and sarcastic when I told him we are out of time and were not interested. Then a fourth person appeared and took over the documents and insisted we sit as we were ready to leave.This lady was going through the papers in front of her & started interrogating her own sales representative asking them if they did all they could to convince us to sign papers & buy timeshare. They told her they did & that we wanted to leave, she said we cannot as we signed to attend the meeting. That was it for me as we wasted a whole morning at $300 a day we also refused their gift and finally walked out.

I liked the location to attractions. I also really enjoyed the highway 101 group. The rooms were updated and looked nice. However there were something’s in the room that didn’t work. When we got there we had to call the maintenance guy to fix one of the beds. Our phone only worked when it wanted to. When we asked the front desk they said it was an operator error! The toaster only had one side that worked.

Shuttle costs were too high to downtown. We will not consider this hotel again

Property was very outdated and no elevator despite having phoned ahead to ensure room. Was traveling with my mother who haf just had double knee replacement.

Each and every person tha works there is very friendly and helpfull, makes you feel welcome. The place well located, you can go to every pkace and come back to nice relaxing place after a great day at Nashville.

From the outside the property looks nice but the inside of our room was terrible. There was lots of areas where they tried to cover up issues with paint. There were several spots in our room where the floor had soft spots so not sure if that was due to water damage but it was concerning. Bathroom was small, layout of the room was weird also.

Location is excellent, but the walls are thin. Don't talk too loud your neighbors can hear everything you say.

We loved the location and the friendly people.

Loved everything about it! Will definitely be back!

we have no interest in a time share.

The facilities were fine. My gripe with this property is that after a 9 hour drive I checked in and was shuffled over to the concierge to get a parking pass. The concierge went into a spiel that we should go to a breakfast presentation and would get $125 to sit through a 90 min presentation. We had to give $20 to hold our spot which would be reimbursed if we went, along with the $125 credit card. I did not have any intentions of buying anything but was a little curious of their offer so we did end up going. We were greeted by a saleswoman offering a point package and sat through their presentation. 90min turned quickly into 3 hours and we were losing valuable time on our trip. Our family was also waiting for our return to go on a tour of the city. We sat down with the saleswoman after the presentation and talked about how much we currently spend on vacations and where we liked to go. It turned ugly when she had to go to her managers to get a price for the package. They came back with an absurd amount to buy into their package. When we declined, managers came over to tried to strong arm us into buying the package. All we wanted to do was leave. When we verbalized this, the manager was very rude and persistent in trying to close us. He made comments questioning our intelligence for not agreeing. My wife began to cry. They held us there until we collected the credit card. This greed and deception should be enough to drop this hotel from your listings. Chris

The property was older than the pictures look. It was certainly fine for us to stay in for the purpose we were there. The hot water only worked 1/2 the time. Refrigerator, phone and some lights didn't work when we arrived, but they fixed them quickly.

The property was great. 2 bedrooms for a great price. Only downfall I signed up to listen to the presentation that lasted 3hrs. Do not do it. That part was horrible.

The only bad part was that the couple next door fought loudly both nights.

Always a great place to stay the staff always accommodating also located in a beautiful surrounding