Quality Inn & Suites Myrtle Beach near Outlets

It wasn't perfect. Rusty hinges, bathroom wasn't perfectly clean, safety lock was broken off. Ac wasn't working properly but it was working. Microwave needs to be replaced, rusted inside. The staff and continental breakfast were nice.

The air conditioner wasn’t cool, I could smell the trash by the ice maker, the elevator need to be serviced.

Shower was hot and had good pressure.

My family and I stayed for 2 nights. Check in was smooth and the front dest associated was nice. Once we got into our room I did my typical inspection of the room. I pulled back the sheets and instantly was disgusted!!! Hair of some sort was all over the beds ( 2 double beds) it looked to be animal hair. I immediately went downstairs...our room was changed immediately. The second room was ok. Knats was coming out the drain, there was a strong odor. But we dealt with it. The night time got real!! Dogs barking, upstairs guest was literally stomping and what sounded like furniture being drugged across the floor!! I was pissed and tired! The next day I asked for towels ( 4 people in a room and they only provide 2 washcloths) the housekeeper had the nerve!! To tell me that they can only provide 2 washcloths per room!! I immediately responded so " are we supposed to share towels) she said yes!! Im angry at this point! Because how is this ok.. as well as sanitary! She was very nasty.

The staff was polite. The bed was hard, the breakfast wasn't a breakfast, there was no room service, and the location was nowhere near the beach.

Unpleasant, musty smell in the entire room.

Elevator was terrible it went down during my stay. HouseKeeping enters your room randomly through the day before check out without permission.

Pool Staff

The location was very convenient for a state test thing site that I needed to arrive at an early hour. The manager did observe the grounds and it was a small comfy hotel

The price and location were good and convenient. The place smelled like an old basement. Damp and so much humidity that the laminate flooring was peeling up. AC was awful. On/off all night and just blowing warm air. I didn't even want to step on the floor with socks it was so gross.

Location is convenient Too many clients smoke marijuana Smells very bad.

Good

We got room #112, no issues. We checked for bugs, didn't find any. Clean sheets & towels, no stains. Pleasant stay, friendly staff. Free breakfast yes, but don't expect to see eggs, sausage or bacon. They serve waffles, bagels, muffins, yogurt & cereal. Recommend if you are looking for a good night sleep without the downtown noise.

On top of that, the entire hotel smells like marijuana hallways, rooms, everywhere. Absolutely terrible. The beds were dirty, everything felt filthy. And they charge a $100 deposit, so if you don’t have that extra money, you can’t even stay. I even saw a lady at the front desk get charged $260 by mistake, and they told her it would take 4 days to get her money back. Horrible. Do not stay here, especially if you have children. This place is full of crackheads and drug addicts.

Exceptional

Staff very friendly, bed very comfortable, complimentary breakfast good. Rooms very clean. Nothing

Nothing

THE FLOOR/CARPET WAS WET DRY FLOOR & CLEAN CARPET

Everything Nothing

Everything Nothing

Good for the money

Exceptional

Very good

Very good

Clean room, great water pressure in shower, free continental breakfast was nice. Staff was friendly.

Pool was green Even tho pet friendly they have no dogs on grass signs everywhere

Staff was very helpful and great hospitality. Awful smell. Smelled like dirty mop water and my room had a foul smell even after using Lysol spray. Smell intensified after cleaning the next morning.

Staff was very helpful and great hospitality. Awful smell. Smelled like dirty mop water and my room had a foul smell even after using Lysol spray. Smell intensified after cleaning the next morning.

THE FLOOR/CARPET WAS WET DRY FLOOR & CLEAN CARPET

The staff member who checked us in was friendly. This hotel was rode hard and put away wet. From the pictures you would think it’s going to be a nice place but when you get there it’s like they just put perfume on the pig. Furniture is old and they put an either cover on it, or damaged from years of wear. Our room was surface level clean but it smelled like cat urine and the floors were streaky. A magic eraser could be used on the walls all around. I hate to be a downer but there was MUCH to be desired from this “quality” inn.

The staff member who checked us in was friendly. This hotel was rode hard and put away wet. From the pictures you would think it’s going to be a nice place but when you get there it’s like they just put perfume on the pig. Furniture is old and they put an either cover on it, or damaged from years of wear. Our room was surface level clean but it smelled like cat urine and the floors were streaky. A magic eraser could be used on the walls all around. I hate to be a downer but there was MUCH to be desired from this “quality” inn.

Exceptional

The website asked if we wanted smoking or non-smoking we requested smoking and then get to the hotel and there is no smoking in the hotel. That is something that needs to be adjusted

The space in the room was quality The website asked if we wanted smoking or non-smoking we requested smoking and then get to the hotel and there is no smoking in the hotel. That is something that needs to be adjusted

Good

What I didn’t like about it, it had a bad smell through out, from when u walk in, & also the rooms. me & my friend also found bed buds we knew something was off especially off the smell don’t get me wrong the room is nice it self but the air conditioner smell like it’s blowing out mold it was really just a 0/10 experience & they also allow dogs to stay & that’s a BIG ICK!

I was close to the outlets What I didn’t like about it, it had a bad smell through out, from when u walk in, & also the rooms. me & my friend also found bed buds we knew something was off especially off the smell don’t get me wrong the room is nice it self but the air conditioner smell like it’s blowing out mold it was really just a 0/10 experience & they also allow dogs to stay & that’s a BIG ICK!

Horrible Hotel. Wouldn’t let me stay there because i had dogs even though it says pet friendly. Was definitely giving racist even though he was middle eastern or something from some sort of nationality/ethnicity. Stalked us outside while we were in our cars finding another place to stay and kept walking back and forth, staring. DONT RECOMMEND!!!

The room was clean and the staff were kind and helpful. Breakfast was a little disappointing, we were hoping to have more than just breads. “Little eggs and maybe some kind of breakfast meat .”

Not much Noisy at night. Old bathroom, crumby breakfast, terrible mattress and pillows.

Not much Noisy at night. Old bathroom, crumby breakfast, terrible mattress and pillows.

The room was pretty clean but we did find 2 dead roaches. Staff was friendly, prompt, and curious. Breakfast an average continental breakfast you would expect from any chain hotel. Parking was ample and free.

The main thing I disliked was that they completely lied and said the hotel was sound proof, but it definitely was NOT. We were up all last night with blaring music and noise. We heard every car drive by. This was one of the main reasons I booked there as I thought it was soundproof and quiet. Total lie. The floors were warped, and the smell was terrible all over. Our room smelled like rotten chicken, and our room had a little stove that was covered in chicken grease. The room a/c fan didn't work well, and the pool was green. The woman at the front desk was on her cell phone throughout our time at breakfast (which was mediocre) but while stocking the missing food items and then again when we checked out. She also tried to make us pay $85 for checking in a couple of hours early. As it was we were completely ripped off as we spent almost $200 on our room and it was an awful experience. We will definitely not be back. I will pay the extra to stay elsewhere.

The hotel overall quality is outdated

Very good

Everything is good. No problem

Everything is good. No problem

Well, perhaps other milk like almond or oat milk should be available for customers that are lactose intolerant and also perhaps meat (sausage or bacon)

Yes

I didnt even get to check in the rude lady at front said my reservation was cancelled . But yall still charged me.. i was totally upset

NOTHING I’m from VA which is 5 plus hours away from Myrtle beach.. I decided to take a mini vacation but once I got there they told me they cancelled my room because they tried to take the payment and my card was locked. My booking was a “ pay at the property “ booking so I wasn’t aware that I needed to unlock my card immediately. I was forced to stay in my vehicle the first night because everyone else was unfortunately booked! Luckily my car doors locked because I was all alone and scared! If I was so tired I would’ve just drove the 5 plus hours back home but I probably would’ve fell asleep driving.

Good inexpensive stay. About 15/20 minutes away from the beach. Wasn’t the best hotel but also not the worst. Staff was super friendly. Didn’t like the fact that the shower curtain rod didn’t hold the curtain correctly. Caused water to leak. If you’re a solo traveler I can see this being a perfect place.

The smell of Marijuana from the room across the hall.

The continental breakfast was very poor. The only staff present was the owner and he was not very welcoming.

First thing when we walk in the room was a cockroach crawling across floor. The staff was very nice and helpful. Didn’t stay there long enough to check out the breakfast because we had to catch an early flight.

I stayed there 4-2-2026 sheets was dirty television in the room by the balcony did not work mind you I got the suite 2 beds microwave had no plate in stove was dirty nothing like the pictures still waiting in management to call and give us some of our money back. Emily the staff was nice and the other man .

Room was clean. Sheets or clean. Breakfast had no bacon no sausage no eggs.

The set up ROACHES, broken elevator boring breakfast and NO POOL open in APRIL….

Fixtures were old. Tub was cracked, toilet was loose, bath sink had no drain plug, a/c units' filter was filthy, tv remote didn't work(they did replace), breakfast was skimpy.

Lumpy beds rooms needed work. Smells at night in halls , breakfast was good if you like bread coffee poor taste. Good location will not be booking there in future.

room was clean. It was dated but worth the budget price. the sheets and towels were bright white and clean. Complimentary breakfast was worth the price 'Free'. bread/bagel, few muffins, cereal and you could make pancakes. No eggs. only reg coffee (no decafe)

That dogs are allowed, but no dog park or area for pets. Have to walk dog along main road. Not clean and low quality. Room was not the cleanest. Stains or doors, handles, walls, and bed sheets. Hair in tub and sink. Bed sheets were stained and had bad odor. For the price all this place needs is a dog park (small just for bathroom spot), new paint and carpeted hallways. For the rooms, I love the mini kitchens, but the hood of the oven was sever stained and dusty. Do stainless hood cover, 2 stove tops. Built in microwave great idea, but needs an upgrade. It's small and barely works, too low voltage to properly reheat food. Mini fridge was fine and clean. Bathroom flooring needs to be redone. Also there were no full bath towels. We used floor mats as towels. Need full size cotton towels and cotton rags. I would change interior color to lighter tones to make rooms feel bigger instead of small and dark like a science lab. This property has the potential to be a great little spot, just needs a little love and a good spit shine. Probably around 150k investment, therefore pricing of rooms could still stay low and affordable while still making a profit.

Breakfast was just average, typical continental with waffles only.

They stay was great but breakfast was very sorry.

Breakfast was yummy; we had a bad odor in our room; the front desk changed our room right away;):) the rest of the stay was fine ;)

The toilet kept running, constantly, so much it flushed itself every 20 minutes all night long. We told the front desk clerk, nothing was done. We complained the next day.... nothing. Finally we saw the 'head of maintenance ' in the lobby, we told him about the problem, he looked at it. After being gone all day, it was still broken. We checked out a night early because of it.

The toilet kept running, constantly, so much it flushed itself every 20 minutes all night long. We told the front desk clerk, nothing was done. We complained the next day.... nothing. Finally we saw the 'head of maintenance ' in the lobby, we told him about the problem, he looked at it. After being gone all day, it was still broken. We checked out a night early because of it.

the hotel is clean I liked

Chair in room needs to be cleaned or retired

Chair in room needs to be cleaned or retired

See above See above.

Not much Clean and repair the rooms! Mold everywhere! Extremely dirty toilet! GROSS! Have rooms for handicap people on the first floor not pets. Very inconvenient for us disabled people.

The beds were nicely made Very poor complementary breakfast. Don't count on it. The worse I have ever seen. Just bread, waffle, cereal, yogurt and banana

The location The elevator

It wasn’t as clean and up to date as I expected

Staff

Staff

The staff ok, breakfast bad, facility and room trashy.

The staff ok, breakfast bad, facility and room trashy.

Highly recommend staying here. Friendly staff.

Highly recommend staying here. Friendly staff.

Our stay was for the holiday break. Everything overall was fine. We only wish the beds were more comfortable. They’re very stiff. Also the breakfast options. Understandable it doesn’t have to be offered but just giving a waffle without a protein seems a bit meh. We just sucked it up and ate out. The staff was great, customer service was on point when there was an issue with our key they fixed it immediately. We’d stay again for sure since we can take our puppy with us.

Our stay was for the holiday break. Everything overall was fine. We only wish the beds were more comfortable. They’re very stiff. Also the breakfast options. Understandable it doesn’t have to be offered but just giving a waffle without a protein seems a bit meh. We just sucked it up and ate out. The staff was great, customer service was on point when there was an issue with our key they fixed it immediately. We’d stay again for sure since we can take our puppy with us.

At check in clerk tried to double bill saying I didn’t pay on site showed him receipt that I paid still wasn’t good enough when I was on phone with Expedia for 10minutes all of a sudden it was ok just a over all shady experience

At check in clerk tried to double bill saying I didn’t pay on site showed him receipt that I paid still wasn’t good enough when I was on phone with Expedia for 10minutes all of a sudden it was ok just a over all shady experience

Once we arrived we were told to pay an additional $100 for a deposit. Ummm NO! Then we went to our room and tried to settle in. We went to leave and our room door would not lock. We told the desk person who weirdly said he lives right across the room from our room. We got what they call, “ upgrade” for the door not locking. The room was very unusual and had a kitchenette between the beds ( fire hazard). The sink in the middle of the room was clogged and there were stains in the tub as pictured. A/C didn’t work as it should. I do not recommend

Once we arrived we were told to pay an additional $100 for a deposit. Ummm NO! Then we went to our room and tried to settle in. We went to leave and our room door would not lock. We told the desk person who weirdly said he lives right across the room from our room. We got what they call, “ upgrade” for the door not locking. The room was very unusual and had a kitchenette between the beds ( fire hazard). The sink in the middle of the room was clogged and there were stains in the tub as pictured. A/C didn’t work as it should. I do not recommend

You get what you pay for. The listing says the property is pet friendly, but they have signs all over the property “No Dogs Allowed”. So I guess they don’t expect your dog will need to go to bathroom. And I don’t understand why I was required to give $100 deposit with or without a pet. Don’t book your stay there with small children unless you’re ok with pot smoke around them. I came back to the hotel later in the evening and it smelled like Cheech and Chong was staying there. There is a reason why it’s the or one of the lowest rates in that area. Oh, and the room’s door lock never worked correctly. I didn’t say anything about the lock because I got into an argument with the front desk person about the $25 a night fee. Apparently their website say it but in the Expedia app I just had seen “pets allowed” with no notes for an extra cost (I took screen shots because I thought that had to be wrong). On the upside the breakfast bagels and coffee were good.

You get what you pay for. The listing says the property is pet friendly, but they have signs all over the property “No Dogs Allowed”. So I guess they don’t expect your dog will need to go to bathroom. And I don’t understand why I was required to give $100 deposit with or without a pet. Don’t book your stay there with small children unless you’re ok with pot smoke around them. I came back to the hotel later in the evening and it smelled like Cheech and Chong was staying there. There is a reason why it’s the or one of the lowest rates in that area. Oh, and the room’s door lock never worked correctly. I didn’t say anything about the lock because I got into an argument with the front desk person about the $25 a night fee. Apparently their website say it but in the Expedia app I just had seen “pets allowed” with no notes for an extra cost (I took screen shots because I thought that had to be wrong). On the upside the breakfast bagels and coffee were good.

Easy access to other attractions or entertainment events

Easy access to other attractions or entertainment events

Welcome pets but charged for it and it was not advertised. Room has insects.

Welcome pets but charged for it and it was not advertised. Room has insects.

The booking site is a complete lie. This place is old and smelly. The walls and floors had dirt and food all over them. There is lots of evidence of bedbugs and other bugs. The smell is awful.

The booking site is a complete lie. This place is old and smelly. The walls and floors had dirt and food all over them. There is lots of evidence of bedbugs and other bugs. The smell is awful.

Staff nice. Rooms need to better clean. Bathroom needs to be updated. Parking lot needs to be paved. Pool needs to be updated.

Staff nice. Rooms need to better clean. Bathroom needs to be updated. Parking lot needs to be paved. Pool needs to be updated.

Only stayed a short time, room was clean and the staff was nice and friendly.

Only stayed a short time, room was clean and the staff was nice and friendly.

Clean

Clean

I had accident in this hotel and hurt myself. I did go to the emergency doctors. I have a report about it. They owe me money. I did not stay the whole term. The police officer help me move it to another quality in hotel better than this one, he put me and my granddaughter who’s four years old out like 730 Wednesday And he did not even do an issue report of me falling it hurt

I had accident in this hotel and hurt myself. I did go to the emergency doctors. I have a report about it. They owe me money. I did not stay the whole term. The police officer help me move it to another quality in hotel better than this one, he put me and my granddaughter who’s four years old out like 730 Wednesday And he did not even do an issue report of me falling it hurt

The room was clan enough and tenable, hallways and lobby were dirty and smelled. I woke up finding it difficult to breathe, when I went out of room I saw they were running an OZONE generator in the hallway. These generators are not safe in an occupied space. I took photos of the unit. When I asked at the front desk I was told it was ok. There is a warning label right on the unit itself. I tried to speak to the manager and got the run around.

The room was clan enough and tenable, hallways and lobby were dirty and smelled. I woke up finding it difficult to breathe, when I went out of room I saw they were running an OZONE generator in the hallway. These generators are not safe in an occupied space. I took photos of the unit. When I asked at the front desk I was told it was ok. There is a warning label right on the unit itself. I tried to speak to the manager and got the run around.

Very clean and spacious rooms!

Very clean and spacious rooms!

Second time we’ve been there and we are very satisfied with the accommodations. Convenient location, pet friendly. The staff is always friendly

Second time we’ve been there and we are very satisfied with the accommodations. Convenient location, pet friendly. The staff is always friendly

Dirty

Dirty

Just an average motel

Just an average motel

The hotel was clean and very accommodating with our dogs.

The hotel was clean and very accommodating with our dogs.

The hotel is dated, but a lot of things in Myrtle Beach are. It was centrally located to coastal College and Myrtle overall it was clean and that was my main need. I even got to enjoy the pool.

The hotel is dated, but a lot of things in Myrtle Beach are. It was centrally located to coastal College and Myrtle overall it was clean and that was my main need. I even got to enjoy the pool.

Very dirty and very smelly.

Very dirty and very smelly.

Hotel was ok, very hot and humid. Front desk staff was nice but the cleaning staff was rude as can be. Refused to give any extra towels refused to clean the room one day because the comforter was on the floor, laughed at me and actually told me that I need to relax when I asked to have my room cleaned.

Hotel was ok, very hot and humid. Front desk staff was nice but the cleaning staff was rude as can be. Refused to give any extra towels refused to clean the room one day because the comforter was on the floor, laughed at me and actually told me that I need to relax when I asked to have my room cleaned.

This hotel looks decent from the outside however we were given a room that smelt like mildew, there was a broken window and a very wet towel laying on the sill. The mold mildew smell was so strong we had to go back and ask for another room. No smell however the TV and Air didn’t work well. The front desk team was not very welcoming either. Will not be staying at another Quality Inn again.

This hotel looks decent from the outside however we were given a room that smelt like mildew, there was a broken window and a very wet towel laying on the sill. The mold mildew smell was so strong we had to go back and ask for another room. No smell however the TV and Air didn’t work well. The front desk team was not very welcoming either. Will not be staying at another Quality Inn again.

Upon arrival we were checked into a room that had not been cleaned from prior guest. Dirty towels on the floor unmade bed. Halls smelled like soiled baby diapers. The second room we were given was cleaned but still had strong odor of mold and mildew. Coffee maker didnt work so i asked for another to be put in the room. Which was dropped off on the counter but never took the broken one nor hooked up the replacement. When i left to go out in the morning only to return that night to find my room door had been left open by housekeeping. Thankfully nothing was taken. Will not be staying there again. Everything was reported to the manager.

Upon arrival we were checked into a room that had not been cleaned from prior guest. Dirty towels on the floor unmade bed. Halls smelled like soiled baby diapers. The second room we were given was cleaned but still had strong odor of mold and mildew. Coffee maker didnt work so i asked for another to be put in the room. Which was dropped off on the counter but never took the broken one nor hooked up the replacement. When i left to go out in the morning only to return that night to find my room door had been left open by housekeeping. Thankfully nothing was taken. Will not be staying there again. Everything was reported to the manager.

The hall way had a bad old smell… but the room was good

The hall way had a bad old smell… but the room was good

Nice and clean

Nice and clean

The owner and the lady working (auditor?) were both extremely rude and unwelcoming. They also charged me a fee for my service animal even though that is illegal. I asked her twice if she was sure about charging me for that which she said yes. There was mold on the ceiling in the bathroom. The outside grass was full of trash and broken beer and alcohol bottles.

The owner and the lady working (auditor?) were both extremely rude and unwelcoming. They also charged me a fee for my service animal even though that is illegal. I asked her twice if she was sure about charging me for that which she said yes. There was mold on the ceiling in the bathroom. The outside grass was full of trash and broken beer and alcohol bottles.

Stayed for our son’s 7th birthday to visit grandparents and it was great!

Stayed for our son’s 7th birthday to visit grandparents and it was great!

The hotel smelt like pot in the hallways and on the elevator. The only comfort was while in the room. Great location but not after dark. The parking lot is very sketchy. Poor lighting and people hanging out in the parking lot until late hours. Made you feel uneasy. My car has a scratch on the hood like someone set something on my car. Not a place I would recommend for a family to stay. Not a place I would stay again.

The hotel smelt like pot in the hallways and on the elevator. The only comfort was while in the room. Great location but not after dark. The parking lot is very sketchy. Poor lighting and people hanging out in the parking lot until late hours. Made you feel uneasy. My car has a scratch on the hood like someone set something on my car. Not a place I would recommend for a family to stay. Not a place I would stay again.

Pictures are illusions. Hairs in the bed, in the fridge and in the shower. Picture make the double bed room look bigger than it actually is. The A/C unit in the room went in and out all night even after being turned to the coolest setting. The sink was barely holding on. The hotel is maybe a 2 star and that is being gracious. The hallways have no air and smells very old. Looks like they tried to paint the walls and ceilings (popcorn ceiling at that) to give it an update and more modern look, but the hotel should be gutted and renovated. I would never stay their again. Oh and im assuming the manager is who checked us in is not friendly.

Pictures are illusions. Hairs in the bed, in the fridge and in the shower. Picture make the double bed room look bigger than it actually is. The A/C unit in the room went in and out all night even after being turned to the coolest setting. The sink was barely holding on. The hotel is maybe a 2 star and that is being gracious. The hallways have no air and smells very old. Looks like they tried to paint the walls and ceilings (popcorn ceiling at that) to give it an update and more modern look, but the hotel should be gutted and renovated. I would never stay their again. Oh and im assuming the manager is who checked us in is not friendly.

The hotel and our room smelled like weed. The elevator was scary and the inspection certificate was not posted in the elevator. Breakfast was bad, only waffles, dry cereal and bagels. Coffee was decent. We would not stay here again.

The hotel and our room smelled like weed. The elevator was scary and the inspection certificate was not posted in the elevator. Breakfast was bad, only waffles, dry cereal and bagels. Coffee was decent. We would not stay here again.

Don’t believe the pictures. Do more research before booking. The room had a weird smell, the elevator was ‘questionable.’ Our room door didn’t close all the way, we had to tug on it. Definitely will book different on the next trip!

Don’t believe the pictures. Do more research before booking. The room had a weird smell, the elevator was ‘questionable.’ Our room door didn’t close all the way, we had to tug on it. Definitely will book different on the next trip!

The tub and shower had glue or calking on the bottom. We paid $185 a night!!! Stay away from this one!!!

The tub and shower had glue or calking on the bottom. We paid $185 a night!!! Stay away from this one!!!

Staff rude

Staff rude

It’s not bad

It’s not bad

The website says hot breakfast but that in fact was a lie.

The website says hot breakfast but that in fact was a lie.

this property is a little rough around the edges outside but inside was very clean, we were on the first floor because we have a pet and they’re very pet friendly but breakfast is very very sparse.

this property is a little rough around the edges outside but inside was very clean, we were on the first floor because we have a pet and they’re very pet friendly but breakfast is very very sparse.

Room smelled like pee. Beds were hard as a rock. No regular size pillows. When they named this chain Quality Inn, they didn’t mean this one.

Room smelled like pee. Beds were hard as a rock. No regular size pillows. When they named this chain Quality Inn, they didn’t mean this one.

Cockroaches, unclean restrooms, terrible service and attitude from staff, and strange smells. I approached a staff member and asked about cancellation policy and she very rudely told me to contact Expedia. Expedia then claims it’s on the hotel to refund our money and that they can do nothing more for us. The hotel manager asks me why I contacted Expedia and I told him why and he snapped at me and told me I should have requested a room transfer! As if I knew he was the manager of the hotel. Constantly outside smoking and never greeting anyone who walks in. I simply wanted to cancel our stay that first night (we had booked 5 nights) and get another hotel, but we were forced to stay all 5 nights because of the no refund. We are from out of state so it’s not like we could just go somewhere else especially if we are being charged. Never again will we ever stay at a Quality Inn.

Cockroaches, unclean restrooms, terrible service and attitude from staff, and strange smells. I approached a staff member and asked about cancellation policy and she very rudely told me to contact Expedia. Expedia then claims it’s on the hotel to refund our money and that they can do nothing more for us. The hotel manager asks me why I contacted Expedia and I told him why and he snapped at me and told me I should have requested a room transfer! As if I knew he was the manager of the hotel. Constantly outside smoking and never greeting anyone who walks in. I simply wanted to cancel our stay that first night (we had booked 5 nights) and get another hotel, but we were forced to stay all 5 nights because of the no refund. We are from out of state so it’s not like we could just go somewhere else especially if we are being charged. Never again will we ever stay at a Quality Inn.

Room and key wrong plus staff rude

Room and key wrong plus staff rude

Great place love it

Great place love it

Check in was a nice and smooth process. The receptionist was absolutely lovely!! I only stayed one night and it accommodated my needs.

Check in was a nice and smooth process. The receptionist was absolutely lovely!! I only stayed one night and it accommodated my needs.

The room was clean and had a lot of parking

The room was clean and had a lot of parking

Everything was very nice

Everything was very nice

Facilities pictures and amenities listed were very deceiving

Facilities pictures and amenities listed were very deceiving

My stay was okay

My stay was okay

Not many options for breakfast at the hotel itself, but quiet and about 15-20 minutes from the beach

Not many options for breakfast at the hotel itself, but quiet and about 15-20 minutes from the beach

The room smelled bad and the AC would not stay cold.

The room smelled bad and the AC would not stay cold.

Bathroom was disgusting. Dirty, peeling paint, rust stains in tub, caulk discolored and pealing. Pillows were nothing but air -no support. Hallways and room had an overwhelming smell of deodorizer.

Bathroom was disgusting. Dirty, peeling paint, rust stains in tub, caulk discolored and pealing. Pillows were nothing but air -no support. Hallways and room had an overwhelming smell of deodorizer.

Nice location and friendly staff and good customer service

Nice location and friendly staff and good customer service

Like

Like

Like

Like

Property conditions is very bad , bathrooms are not cleaned, lifts are in poor conditions, it’s very old property, spend more than $225 , this is not worthy

Property conditions is very bad , bathrooms are not cleaned, lifts are in poor conditions, it’s very old property, spend more than $225 , this is not worthy

The hotel room had that old musty property smell that never goes away. The breakfast offered so very little that I would rate it my worst ever. The shower had minimal water pressure and the tub surface was super slick from not having been cleaned.

The hotel room had that old musty property smell that never goes away. The breakfast offered so very little that I would rate it my worst ever. The shower had minimal water pressure and the tub surface was super slick from not having been cleaned.

It was less than desirable accommodations.

It was less than desirable accommodations.

Carty was wonderful and very friendly.

Carty was wonderful and very friendly.

Smell in the room. No hot water.

Smell in the room. No hot water.

The entire staff was very friendly and helpful. The room was clean and up to date. Close to Tanger Outlet. Definitely will stay again and recommend to friends!

The entire staff was very friendly and helpful. The room was clean and up to date. Close to Tanger Outlet. Definitely will stay again and recommend to friends!

I had a wonderful quiet stay at quality inn, will be going back again. I wasnt bothered and everything was quiet near my room.

I had a wonderful quiet stay at quality inn, will be going back again. I wasnt bothered and everything was quiet near my room.

We had a great 2 day stay… Rooms were big and clean. We had to wait a half hour to be checked in because the system was down but the man at the front desk accommodated us with drinks and snacks for the inconvenience I would definitely stay here again and it’s near everything

We had a great 2 day stay… Rooms were big and clean. We had to wait a half hour to be checked in because the system was down but the man at the front desk accommodated us with drinks and snacks for the inconvenience I would definitely stay here again and it’s near everything

Not so great, the staff was friendly but overall the hotel was not clean. It appeared that they just "renovated" but everything was just painted over. The tub was painted, the grout was painted the walls were painted and not well. It looked like the worst DIY ever. The walls were so thin I kept hearing the persons phone vibrating in the room next to me and I thought it was mine. The beds were very hard but the pillows were good. It was just overall run down and not cleaned well at all. The rooms were humid and the smell of Fabulosa was so strong it gave me a headache but yet nothing was really clean. Garbage all over the parking lot and the people hanging around outside made me nervous.

Not so great, the staff was friendly but overall the hotel was not clean. It appeared that they just "renovated" but everything was just painted over. The tub was painted, the grout was painted the walls were painted and not well. It looked like the worst DIY ever. The walls were so thin I kept hearing the persons phone vibrating in the room next to me and I thought it was mine. The beds were very hard but the pillows were good. It was just overall run down and not cleaned well at all. The rooms were humid and the smell of Fabulosa was so strong it gave me a headache but yet nothing was really clean. Garbage all over the parking lot and the people hanging around outside made me nervous.

Great stay, everything was clean. Bed was a bit hard but I was tired.

Great stay, everything was clean. Bed was a bit hard but I was tired.

This place was absolutely terrible mold and mildew smell. Refrigerator was leaking. Water construction was going on no safety ropes no yellow tape to mark off. Dumpster was overflowing trash was everywhere Property inside the owner, which I don’t remember the gentleman‘s name nor do I care was absolutely horrible. Had issues with the room told me to go tell dhec so that’s what I’m gonna go do. Food section was not clean and properly maintained. There was one young lady there that was extremely nice. It was a black lady. She tried to defend them, but there’s no point of trying to fit him told him I didn’t expect to get my entire amount back, but I didn’t expect to get half of it back. He told me no he owes me my deposit. I don’t see that being added back to my account yet either Will be contacting Dhec and will be getting in touch with the property district manager of the area. Do not stay at this property if I was hotels.com. I would take this location off my website.

This place was absolutely terrible mold and mildew smell. Refrigerator was leaking. Water construction was going on no safety ropes no yellow tape to mark off. Dumpster was overflowing trash was everywhere Property inside the owner, which I don’t remember the gentleman‘s name nor do I care was absolutely horrible. Had issues with the room told me to go tell dhec so that’s what I’m gonna go do. Food section was not clean and properly maintained. There was one young lady there that was extremely nice. It was a black lady. She tried to defend them, but there’s no point of trying to fit him told him I didn’t expect to get my entire amount back, but I didn’t expect to get half of it back. He told me no he owes me my deposit. I don’t see that being added back to my account yet either Will be contacting Dhec and will be getting in touch with the property district manager of the area. Do not stay at this property if I was hotels.com. I would take this location off my website.

The hotel was fine but a little dated. The bathroom had some upgrades but needed cleaning. The room is very moist and smelled of mold.

The hotel was fine but a little dated. The bathroom had some upgrades but needed cleaning. The room is very moist and smelled of mold.

Lobby and hallways where dirty, light fixtures missing light bulbs, stains on the walls. Room smelt like mold, curtains broken, and bathroom shower fixtures siliconed in place.

Lobby and hallways where dirty, light fixtures missing light bulbs, stains on the walls. Room smelt like mold, curtains broken, and bathroom shower fixtures siliconed in place.

AC in room wasn't working so made room hot, smelly and uncomfortable for sleeping. Wasn't aware I could have mentioned this to front desk and gotten moved until it was time to leave. Very disappointing. Would definitely love to have been accommodated for a 2 night stay back in my hometown free of charge for the inconvenience. Hope someone looks into this and comply

AC in room wasn't working so made room hot, smelly and uncomfortable for sleeping. Wasn't aware I could have mentioned this to front desk and gotten moved until it was time to leave. Very disappointing. Would definitely love to have been accommodated for a 2 night stay back in my hometown free of charge for the inconvenience. Hope someone looks into this and comply

Rooms are clean and comfortable Customer service care wells

Rooms are clean and comfortable Customer service care wells

Horrible, Horrible, Horrible. If I could give it zero stars, I would. This hotel was disgusting! It smelled like mold. I had an asthma attack because of it. The manager said there were no animals in the room, but the bathroom smelled overwhelmingly like cat pee. Bathroom hadn't been cleaned. Mold and filth. I checked out after less than 12 hours and paid for other accommodations for the week. The manager said they would refund the remaining 6 days, but he told the booking agency he would not. He lied!

Horrible, Horrible, Horrible. If I could give it zero stars, I would. This hotel was disgusting! It smelled like mold. I had an asthma attack because of it. The manager said there were no animals in the room, but the bathroom smelled overwhelmingly like cat pee. Bathroom hadn't been cleaned. Mold and filth. I checked out after less than 12 hours and paid for other accommodations for the week. The manager said they would refund the remaining 6 days, but he told the booking agency he would not. He lied!

Would stay again

Would stay again

Very nice people

Very nice people

did not go, booked this location by mistake, immediately called hotel and Expedia to correct it and neither were willing to refund my money. you have lost a customer.

did not go, booked this location by mistake, immediately called hotel and Expedia to correct it and neither were willing to refund my money. you have lost a customer.

It is currently been renovated

It is currently been renovated

It smelled curtains hanging off the window bedspread was stained bathroom was in disrepair

It smelled curtains hanging off the window bedspread was stained bathroom was in disrepair

The front desk kid was very unprofessional. Propositioned my husband for a deal on our stay if he could come up to our room. Kept flirting with my husband. Never again will we stay here

The front desk kid was very unprofessional. Propositioned my husband for a deal on our stay if he could come up to our room. Kept flirting with my husband. Never again will we stay here

The beds were super comfy and good outlets around the area

The beds were super comfy and good outlets around the area

This hotel was not even habitable. It was in very poor condition, not clean, old, and the staff was not helpful.

This hotel was not even habitable. It was in very poor condition, not clean, old, and the staff was not helpful.

Not well maintained, torn curtains, dirty. Seems to be more of a homeless hotel. Room was stuffy and very mildew.

Not well maintained, torn curtains, dirty. Seems to be more of a homeless hotel. Room was stuffy and very mildew.

Property was clean front desk friendly but property is a little isolated

Property was clean front desk friendly but property is a little isolated

Water damage to wall, moldy odor in room, shower head separated from wall, couldn’t control water temperature in shower, breakfast consisted of a waffle and watered down orange juice no eggs no meat. I’ve stayed at several of your hotels and this one by far is the worst ; you can do better

Water damage to wall, moldy odor in room, shower head separated from wall, couldn’t control water temperature in shower, breakfast consisted of a waffle and watered down orange juice no eggs no meat. I’ve stayed at several of your hotels and this one by far is the worst ; you can do better

I would stay here on my next visit

I would stay here on my next visit

The room smelled moldy and wet. Plus it was roaches in bathroom.

Property is dated and doesn’t feel clean.

Convenient locations to the events i attended!

Bathrooms need work

Stunk like old mold

Little

The elevator needs to be repaired or renovated bc it was making a terrible creaking sound all night(my room was right beside it). Other than that the stay was nice and the staff was friendly!

The hotel room itself left much to be desired; the comforter on one bed had multiple holes/tears. There was a suspicious hole in the wall that was not in a position where it would have been leftover from a previous hanging picture. The tub had black mold in part of the caulk. The hook on the wall fell off with the weight of a towel. The towel rack was not in great shape, there was no stopper on the sink drain, and the room was humid and not temperate despite an air conditioner. It had a musty smell as well.

The lady at the front desk at night was nice. The room when walking in had a strong odor to it not sure what it was and we also notice dead water bugs laying on there back in the room so maybe the odor we smelt was poison and know one came back to check. We had to get air freshener for the room to try and kill the smell but is was still a litte over powering we both woke up to the oder again and throats itching we had to spray again. Staff good room not good. There was a lady there with the same issue she thinks it was mold. She came to our room to smell and she could smell it even after we sprayed airfreshner she said thats how mold smell.

No hot water in the shower, rotten creamer at the coffee station. Breakfast wasn't worth mentioning 😕

Tried to call the front desk and the phone was misssing buttons and didn't work,yet there was a phone book dated 2022 So i went to the lobby and she says its rained for three weeks and the dampness has settled in 😆 Seriously im not ffrom out of state,i live 1:55 minutes away and it hasnt rained for three weeks straight. Went to use the kurig and all it did was shoot coffe grounds all over. Said someone from maintenance wpuld replace it, nope next morning same 💩. and lets not forget the floors were dirty would be an understatement. Should have stuck with the grandeshores and spent the e tra money. I guess you really do get what you pay for. They didn't even apologize or offer any kind of refund. A full refund is what they should have given or at least half. Feeling robbed Would not recommend it at all

Not the best but made the best of it. Let’s start with the parking…. Horrible! Checking in and front desk nice, clean and friendly.Elevator hot,smelly,slow and has a bad start off. The hallways dark, hot not much light and floor dirty. The actual room was ok besides the walls are very thin and could hear people walking and babies crying all though the night. Cleaning could be a lot better!

Great place very clean

This is the worst experience in a hotel, we were not able to use main entrance with dogs and had to to use side exit with a broken door, there was no rule in the expedia website rules that dogs cannot be left alone in the hotel room, upon arrival at the hotel, we were informed that we must always be with the dogs in hotels and we were charged $25 for each dog plus a $100 deposit, the website says the hotel is pet friendly but we felt stressed, our plans were ruined and we had to stay in a hotel with dogs, the website included breakfast so that was part of the reason we booked the hotel, but when we arrived for breakfast there were no eggs, no sausage, just cold cereal and waffles, fruits.. it's called continental breakfast which is not stated on the website.

Smelled like mildew

I didn't even get to stay. Upon trying to check in I was told we could not leave our dog in our room when we went out to do anything. It was 100 degrees outside I could.not take my pet everywhere. Was told by the front desk person if we left we would be kicked out when we returned. This hotel was also not in walking distance of the beach. It was atleast a 45 minute walk

Arrived to a TV not working at all. Late arrival so property offered to move to another room and in new room one of two beds had blood stained but washed sheets

I've never stayed at a hotel that didn't have blackout curtains. And the walls are thin, was woken up at 2am by the guest next doors Alarm clock and then got to listen to them watch videos on their phone for the next 20 mins then talk to their friend. Ended up sleeping till 9:05 & went down for Breakfast which was already cleaned up. Front Desk lady was nice and gave me a muffin at least. Small parking lot too, if you have any kind of trailer would be impossible to park.

No idea who has rated this hotel acceptable. Dirty with things falling apart. Entire place smelled

Had a terrible smell and charged a night deposit. It was not clean and the whole building smelled

We rented this hotel so that my dogs would be well, but this hotel says that they accept dogs and they spend time screwing you, when you go outside for a while. The dogs cannot bark at any time, when they are already calling you. That's why you rent a hotel for that the dogs can be there without any problem. I honestly don't understand why so many accept dogs, and they keep calling one every moment when the dogs bark.

The room was okay and seemed clean. However, the elevator needs some serious maintenance. The air conditioning in our room also worked poorly. The area was right next door to a mall outlet and seemed pretty safe.

Great

The hotel was very run down and not clean. We got into our room and it smelled very bad. We will never stay there again

Building is dirty and falling apart. Rooms are very small and also dirty. They have a terrible mildew smell to them.

Family trip. The checkin staff was friendly and helpful. The room setup with island kitchen was very nice. We did have issues with stained bed linens and multiple keycard malfunctions but staff was quick to rectify.

Its an ok room not bad but could be alittle cheaper because its not top notch its in-between

Hotel needed updates. Very outdated and dirty. Door took 3 times with card to get it to open and after closed a lot of play in door with gaps around it. Found popcorn and beer cap on top of shelf above clothes hangers. Room had a very musty smell and floors had a slippery substance on them. We got there at around 7 put our stuff in room and left for dinner. Got back around 10 to hear joining room playing music and talking loudly. We were packed and out of there by 11:30. This was our worst hotel experience ever