Holiday Inn Express Myrtle Beach-Broadway at the Beach by IHG
About Holiday Inn Express Myrtle Beach-Broadway at the Beach by IHG
In the heart of Myrtle Beach, South Carolina, next to the Broadway at the Beach entertainment complex, this hotel features a free breakfast with hot items every morning. Holiday Inn Express Myrtle beach - Broadway at the Beach features an outdoor pool and whirlpool tub. Guests can also enjoy free wireless high-speed internet access throughout the entire property. Attractions including downtown Myrtle Beach and the Atlantic Ocean are only minutes from the Myrtle Beach Holiday Inn Express. Within 5 miles of the hotel, guests can shop, play golf or enjoy world-class entertainment.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
The hotel staff is consistently praised for their friendliness and helpfulness. The location is also a high point, being close to attractions, shopping, restaurants, and the beach. However, there are several mentions of cleanliness issues, including insects, stains, and unclean rooms. Some guests also mention that the rooms could use updates and better soundproofing.
- Friendly and helpful staff
- Convenient location
- Cleanliness issues
- Rooms need updates and better soundproofing
- 3/5
Our rooms smiled like mildew.
- 5/5
Very clean and friendly staff . Was only there for one night but very satisfied !
- 4/5
Very good
- 5/5
It was really clean and staff was very helpful.
- 2/5
The next door room were fighting at 1am and customer service did not help.
- 5/5
Kinds of nestled away to me and walking distance to Broadway. My wife loves to shop at Sam’s and short distance to beach. Property is great would like to investigate more walking trails on or near property because Broadway is great but like walking around shaded areas. We’re in our early fifty’s now but thirty’s and forties use to walk 2 to 4 miles a day.
- 5/5
We only stayed there one night since we found the event we came to attend was over 2 hrs away in N. Charleston. The hotel staff helped me find another place to stay and assisted in helping me get reservations changed with no hassle.
- 5/5
This is a recenty renovated hotel. Basically brand new! Check was easy, staff in particular in the dinning room was very friendly. Pool area looked nice. Buffet breakfast was good. Our room was very clean upon check in. However the water saver shower head was drip, drip. Terrible!
- 5/5
The staff at the front desk and the breakfast crew treated us like kings and queens from the moment we came. Well fed each morning and staff eager to share with us what we can do arround town. Very knowledgeable about daily activities in the myrtle Beach areas. See you all soon from myself and my wife.
- 5/5
Breakfast way better than many hotels, rooms are good as it is plank-wood floor no smell, bed was comfortable. Plenty of Parking. Close to many good restaurants and broadway. Only con Lift and hallway carpets are smelly.
- 5/5
Great people staff were excellent best experience I've had
- 5/5
We booked last minute and were more than pleased with our stay. The young lady at the desk was very welcoming and helpful. The lobby is bright and cheerful and the room was clean and well maintained. Breakfast area was spotless and being maintained full-time. It included bacon! My husband was delirious! Free parking and great location. Would definitely return.
- 5/5
Exceptional
- 4/5
Breakfast was lovely.
- 3/5
Room clean, however slight damp smell to it . I did report this and reception said they would look into this . Beds comfy . Breakfast adequate . Safe did not work in the room .
- 5/5
Excellent staff. Easy check in. Close to sports complex. Good breakfast. Perfect parking.
- 4/5
It was a Holiday Inn. Clean, Basic, has everything you need.
- 5/5
Clean facility with friendly staff. Close to local attractions with breakfast included.
- 3/5
not stay again. Very leery of the housekeeping.
- 5/5
Exceptional
- 5/5
All the stuff was friendly and helpful!! Nothing
- 5/5
All the stuff was friendly and helpful!! Nothing
- 5/5
The location of this property is right across from all of the activities and food at Broadway at the Beach, And only a few minute drive down to the beach. The price is very reasonable compared to some other options in that area.
- 5/5
The location of this property is right across from all of the activities and food at Broadway at the Beach, And only a few minute drive down to the beach. The price is very reasonable compared to some other options in that area.
- 4/5
Break
- 5/5
Super bien
- 5/5
Wonderfully Fresh Breakfast. Awesome parking. Amazing heated pool and jacuzzi onsite.
- 5/5
Always a home run. Have stayed here multiple times and will continue to choose this location. Always clean and the staff is awesome. Great location.
- 4/5
Enjoyed our stay at the Holiday inn express when we travel we always look to stay at a Holiday express inn hotel the hotel staff and breakfast is the best
- 5/5
We loved the breakfast and the hot tub Na
- 5/5
We loved the breakfast and the hot tub Na
- 4/5
The floor in the room was very dirty. Bottom of the kids white socks turned grey in minutes.
- 5/5
Exceptional
- 3.5/5
Location! They was going to give us the option to move to another room the same night or the next morning. The next morning they had maintenance come in and replace the whole TV with a brand new one Breakfast! The first night we checked in the TV didn't work at all.
- 3.5/5
Breakfast! The first night we checked in the TV didn't work at all.
- 5/5
Clean room, friendly staff!
- 4.5/5
Superb
- 4/5
Very good
- 5/5
Stayed one night for a volleyball tournament. Property was clean and the location was quiet but convenient to everything. Staff was great!
- 5/5
Very friendly staff, room was nice and clean
- 0.5/5
Bad
- 5/5
Rooms were very clean
- 1.5/5
It was pretty clean The ac would not go below 68 so it was miserably hot in there and the refrigerator did not get cold at all.
- 1.5/5
It was pretty clean The ac would not go below 68 so it was miserably hot in there and the refrigerator did not get cold at all.
- 5/5
Great property with friendly staff
- 5/5
Clean Kids running on different floor playing floor slamming doors
- 5/5
Clean Kids running on different floor playing floor slamming doors
- 5/5
Great stay, staff was friendly, rooms were clean and breakfast selection was good.
- 5/5
Great stay, staff was friendly, rooms were clean and breakfast selection was good.
- 5/5
Excellent location, complimentary breakfast is nicest we’ve seen at this level price point. My only recommendation would be to expand the fitness center to have more than 1 bench.
- 5/5
Excellent location, complimentary breakfast is nicest we’ve seen at this level price point. My only recommendation would be to expand the fitness center to have more than 1 bench.
- 5/5
The room was spacious and clean; and the staff was helpful and friendly.
- 5/5
The room was spacious and clean; and the staff was helpful and friendly.
- 3.5/5
Good
- 5/5
Courteous and efficient check-in staff. Clean rooms.
- 5/5
Courteous and efficient check-in staff. Clean rooms.
- 5/5
Everyone was extremely nice and professional. Joy was a friendly and attentive employee! The breakfast was very good!
- 5/5
Everyone was extremely nice and professional. Joy was a friendly and attentive employee! The breakfast was very good!
- 5/5
Everything was perfect! The fan in the bathroom could be a little less loud, but I won’t hesitate to go back there again
- 5/5
Everything was perfect! The fan in the bathroom could be a little less loud, but I won’t hesitate to go back there again
- 4/5
Awesome location. Great coffee.
- 4/5
Awesome location. Great coffee.
- 5/5
The room was very clean. Staff was friendly. Breakfast buffet was excellent.
- 5/5
The room was very clean. Staff was friendly. Breakfast buffet was excellent.
- 3.5/5
Good
- 4/5
Breakfast was good, provided several options. Room was fresh and clean.
- 4/5
Breakfast was good, provided several options. Room was fresh and clean.
- 5/5
Clean and friendly staff Property was great and location to where I needed to be was excellent
- 3/5
Most holida
- 3/5
Most holida
- 4/5
The breakfast was fresh and had healthy options. The room was clean,but more importantly the staff was warm, welcoming, and very accomodating.
- 4/5
The breakfast was fresh and had healthy options. The room was clean,but more importantly the staff was warm, welcoming, and very accomodating.
- 5/5
My Go-To hotel for shopping weekends. Extremely nice staff and extra clean…even as they are under construction for improvements. GREAT place centrally located.
- 5/5
My Go-To hotel for shopping weekends. Extremely nice staff and extra clean…even as they are under construction for improvements. GREAT place centrally located.
- 4/5
The location was convenient
- 4/5
The location was convenient
- 3/5
Floor was dirty
- 3/5
Floor was dirty
- 3/5
Hotel was old and run down. Needs major upgrade
- 3/5
Hotel was old and run down. Needs major upgrade
- 5/5
Friendly staff, clean
- 5/5
Friendly staff, clean
- 5/5
Room and hotel were clean, staff was very friendly and helpful and breakfast was hot and fresh each morning!
- 5/5
Room and hotel were clean, staff was very friendly and helpful and breakfast was hot and fresh each morning!
- 5/5
Nice place
- 5/5
Nice place
- 5/5
Everything was great about the property.
- 5/5
The room was well maintained, cleaned, and did not have any items not necessary in a room.
- 5/5
The room was well maintained, cleaned, and did not have any items not necessary in a room.
- 4/5
The room was clean. However, the shower had a small amount of water in the shower head when you took a shower. Otherwise everything was nice.
- 4/5
The room was clean. However, the shower had a small amount of water in the shower head when you took a shower. Otherwise everything was nice.
- 4/5
The room was relatively clean, and the staff was very helpful and courteous.
- 4/5
The room was relatively clean, and the staff was very helpful and courteous.
- 4/5
I liked the room, location and the front of the hotel staff was amazing. I have stayed here several times before. I also felt really safe in this area. I feel as though they need to switch up the breakfast menu. Also, the outlets in the rooms weren't working well. My entire family went down for vacation. I sleep with a CPAP machine. The plug kept falling out the wall cutlets.
- 2/5
When we arrived and got a room it smelled terrible. We had to request another room. Turns out they have a mold problem. They said to request a partial refund and they would approve it. They are renovating which we didn’t know during the booking process. The staff was good about the situation.
- 2/5
When we arrived and got a room it smelled terrible. We had to request another room. Turns out they have a mold problem. They said to request a partial refund and they would approve it. They are renovating which we didn’t know during the booking process. The staff was good about the situation.
- 1/5
The ceiling in our room had mold so we asked for another room and it also had mold
- 1/5
The ceiling in our room had mold so we asked for another room and it also had mold
- 5/5
Good Excelente
- 5/5
Good Excelente
- 5/5
Quiet and staff was very nice and helpful
- 5/5
Quiet and staff was very nice and helpful
- 5/5
Very clean and decorated for Thanksgiving! Had a great holiday shopping long weekend with family.
- 5/5
Very clean and decorated for Thanksgiving! Had a great holiday shopping long weekend with family.
- 5/5
They are currently undergoing renovations but when I made the reservations online this was not disclosed. The property needs serious updating.
- 5/5
They are currently undergoing renovations but when I made the reservations online this was not disclosed. The property needs serious updating.
- 5/5
Always comfortable at Holiday Inn Express. Beds comfy, room was clean, no smell. Breakfast was outstanding, a big variety of food to choose from and the staff was replenishing it before trays got empty. Easy check in/out.
- 5/5
Always comfortable at Holiday Inn Express. Beds comfy, room was clean, no smell. Breakfast was outstanding, a big variety of food to choose from and the staff was replenishing it before trays got empty. Easy check in/out.
- 5/5
Clean room, friendly staff and great location
- 5/5
Clean room, friendly staff and great location
- 5/5
We love staying here! They have the best breakfast. Clean and very friendly. Nothing
- 5/5
Hotel was clean, breakfast was good and the staff was very friendly
- 5/5
Hotel was clean, breakfast was good and the staff was very friendly
- 5/5
All the things!!!
- 5/5
All the things!!!
- 4/5
Dog-friendly and Clean. Good value and a robust breakfast. Stairwells in the facilities should be cleaner. But not a huge deal since people seem to take their dogs out by means of taking the stairs. The elevators were normal and clean.
- 5/5
N/A
- 5/5
Great location, great staff, comfortable!
- 5/5
Great location, great staff, comfortable!
- 4/5
Yes
- 4/5
Yes
- 5/5
Room was clean, very organized. Staff VERY friendly and pleasant.
- 5/5
Room was clean, very organized. Staff VERY friendly and pleasant.
- 5/5
Convenient to shopping, amusement and entertainment. Restaurants
- 5/5
Convenient to shopping, amusement and entertainment. Restaurants
- 4.5/5
We were on the top floor and it was very quiet the entire stay. The room was attended to by housekeeping every day which was nice. The breakfast offering was a wonderful option of hot and cold items. Dining area was kept very clean too. No complaints really. Perhaps a little update to the rooms wouild be nice. But the beds were acceptable.
- 4/5
Very good
- 4/5
Very good
- 5/5
Very nice, clean room. Staff was friendly and helpful. Easy access to everything we needed.
- 5/5
Very nice, clean room. Staff was friendly and helpful. Easy access to everything we needed.
- 5/5
Hotel was really good, best breakfast yet, staff helpful and humorous, good fun. Great location
- 5/5
Hotel was really good, best breakfast yet, staff helpful and humorous, good fun. Great location
- 5/5
Very picturesque! Beautifully landscaped!
- 3/5
It needs to be updated. There was chipped paint and dingy tiles. It smelled musty but the people at the front desk fixed that for us, which was really nice.
- 3/5
It needs to be updated. There was chipped paint and dingy tiles. It smelled musty but the people at the front desk fixed that for us, which was really nice.
- 5/5
Enjoyed everything about my stay at Holiday Inn Express. The only negative was the loudness of the air unit while trying to sleep. Overall 5 stars
- 5/5
Enjoyed everything about my stay at Holiday Inn Express. The only negative was the loudness of the air unit while trying to sleep. Overall 5 stars
- 5/5
Staff and cleanness was exceptional.
- 5/5
Staff and cleanness was exceptional.
- 5/5
I would like to personally tgank Nicole and her staff at Broadway at the Beach Holiday inn for a wonderful stay. They accommodate me and ensure my stay was convenient and pleasant.
- 5/5
I would like to personally tgank Nicole and her staff at Broadway at the Beach Holiday inn for a wonderful stay. They accommodate me and ensure my stay was convenient and pleasant.
- 5/5
Anytime. We are in town, we stay here. Close to everything and the staff is ALWAYS great. Breakfast area is clean and the choices are abundant. Highly recommended.
- 5/5
Anytime. We are in town, we stay here. Close to everything and the staff is ALWAYS great. Breakfast area is clean and the choices are abundant. Highly recommended.
- 5/5
The Hotel was clean and quiet. Service was excellent. My TV was not hooked when I got into the room, but after letting them know the clerk came immediately and corrected it. I really liked that it was walking distance to Boardwalk at the Beach.
- 5/5
The Hotel was clean and quiet. Service was excellent. My TV was not hooked when I got into the room, but after letting them know the clerk came immediately and corrected it. I really liked that it was walking distance to Boardwalk at the Beach.
- 2/5
The bed was very clean and comfortable, but the bathroom needed some updating.
- 2/5
The bed was very clean and comfortable, but the bathroom needed some updating.
- 2/5
Room smelled really bad, water stains on the sealing. Staff blamed smell on the rain
- 2/5
Room smelled really bad, water stains on the sealing. Staff blamed smell on the rain
- 4/5
Rugs on the hallways were not very clean.
- 1/5
We do not even want to open our suitcases because it's absolutely disgusting here. The smell in our room is literally making us sick
- 1/5
We do not even want to open our suitcases because it's absolutely disgusting here. The smell in our room is literally making us sick
- 5/5
Close to the beach.
- 5/5
Close to the beach.
- 3.5/5
Comfortable and location was great Very noisy with people above us. Not the hotels fault.
- 5/5
The breakfast was really good and fresh everyday
- 5/5
Great stay!
- 5/5
Great stay!
- 2/5
The bed was pretty comfortable but the room was ungodly hot and the elevator was a sweat box… and i booked it because of the fitness center which had a smell so horrible i gagged ….
- 2/5
The bed was pretty comfortable but the room was ungodly hot and the elevator was a sweat box… and i booked it because of the fitness center which had a smell so horrible i gagged ….
- 5/5
Everything was great, close to everything.
- 5/5
Everything was great, close to everything.
- 5/5
The entire staff was friendly and helpful. We were greeted with a good morning and have a great day. The breakfast was good and had variety of different choices each morning. They offered coffee and tea all day long.
- 5/5
The entire staff was friendly and helpful. We were greeted with a good morning and have a great day. The breakfast was good and had variety of different choices each morning. They offered coffee and tea all day long.
- 5/5
Best stay at a hotel in many years
- 5/5
Best stay at a hotel in many years
- 3/5
Hotel is just okay. Seems not well maintained or cleaned. Hotel staff wasn’t overly friendly. We booked a king room with fold out couch and were handed a giant pile of sheets and blankets at check in to carry to the room. Along with all our luggage and belongings. Never had that happen at a hotel before. Extra linens are usually just in the room. Very strange to walk to our room carrying a giant pile of sheets and blankets. Also, it took forever for the hotel employee to get the sheets for us. We actually didn’t even realize that’s what she was doing, she just disappeared for about 10 minutes and reappeared with linens. The safe in our room also didn’t work. Not sure what the deal was with that. And the walls are paper thin. You can hear everything your neighbors say and do.
- 3/5
Hotel is just okay. Seems not well maintained or cleaned. Hotel staff wasn’t overly friendly. We booked a king room with fold out couch and were handed a giant pile of sheets and blankets at check in to carry to the room. Along with all our luggage and belongings. Never had that happen at a hotel before. Extra linens are usually just in the room. Very strange to walk to our room carrying a giant pile of sheets and blankets. Also, it took forever for the hotel employee to get the sheets for us. We actually didn’t even realize that’s what she was doing, she just disappeared for about 10 minutes and reappeared with linens. The safe in our room also didn’t work. Not sure what the deal was with that. And the walls are paper thin. You can hear everything your neighbors say and do.
- 5/5
Wonderful
- 5/5
Wonderful
- 5/5
The staff was very friendly as well as the breakfast prep. The breakfast was delicious - some of the best cinnamon rolls ever. The rooms were clean and comfortable. The staff went over and beyond while we were there. Cannot name a particular person because they were all commendable.
- 5/5
The staff was very friendly as well as the breakfast prep. The breakfast was delicious - some of the best cinnamon rolls ever. The rooms were clean and comfortable. The staff went over and beyond while we were there. Cannot name a particular person because they were all commendable.
- 3.5/5
Air Conditioner make a lot of noise and ticked a lot - possibly the fan not working correctly. Reported at the front desk as it made a lot of noise on a consistent basis and kept me awake a lot of the night. Room not serviced every day - had two days when the bed not made or changed, no towels, etc.
- 4/5
Breakfast and bed Nice
- 5/5
Great accomodations even during renovations and within walking distance of the boardwalk area.
- 5/5
Great accomodations even during renovations and within walking distance of the boardwalk area.
- 4/5
- 4/5
- 5/5
Had a very nice overnight stay. The room was very clean and comfortable.
- 5/5
Had a very nice overnight stay. The room was very clean and comfortable.
- 3.5/5
It was nearby a lot of adventures Could've been more clean
- 4/5
Hotel was nice and the pool facility. Great location and breakfast spread. My only complaint was the room smelled old and we could hear a dog barking at night.
- 4/5
Hotel was nice and the pool facility. Great location and breakfast spread. My only complaint was the room smelled old and we could hear a dog barking at night.
- 1/5
The room’s floors were nasty. The people on the hall were so loud.
- 1/5
The room’s floors were nasty. The people on the hall were so loud.
- 3/5
Front desk staff outstanding and friendly.
- 3/5
Front desk staff outstanding and friendly.
- 5/5
Clean and quiet
- 5/5
Clean and quiet
- 5/5
It was perfect for my quick getaway. I have no complaints. I would recommend this hotel and stay again if I am back in the area.
- 5/5
It was perfect for my quick getaway. I have no complaints. I would recommend this hotel and stay again if I am back in the area.
- 4/5
What I do not like was when you let your room door go to close, it did not close all the way and it makes a loud noise when you’re opening it like it needs some oil or it needs to be upgraded. I did not like the small Section where they had carpet in the bedrooms. It should have just been all hardwood floor. But overall the stay was great!!!
- 4/5
What I do not like was when you let your room door go to close, it did not close all the way and it makes a loud noise when you’re opening it like it needs some oil or it needs to be upgraded. I did not like the small Section where they had carpet in the bedrooms. It should have just been all hardwood floor. But overall the stay was great!!!
- 1/5
It was the worst hotel/resort experience that I'e ever had. I'm currently a club owner, and I realized that the reason the poor hospitality and service that I experienced was because I was behind on the recent maintenance fees, and it all began to be clear, if your money isn't up to par, neither will your hospitality be, so I get it now. I just hate that I had to experience it while I was with my children, but never again.
- 1/5
It was the worst hotel/resort experience that I'e ever had. I'm currently a club owner, and I realized that the reason the poor hospitality and service that I experienced was because I was behind on the recent maintenance fees, and it all began to be clear, if your money isn't up to par, neither will your hospitality be, so I get it now. I just hate that I had to experience it while I was with my children, but never again.
- 5/5
Very clean
- 5/5
Very clean
- 3/5
Bath would not drain so couldn't use it.
- 3/5
Bath would not drain so couldn't use it.
- 4/5
My overall experience was good. The facility was clean and the staff was friendly. We did have an issue with our tub being clogged, however, they changed our room. After that, all was well. I would’ve rated it excellent had we not had the plumbing issue. I would definitely stay again.
- 4/5
My overall experience was good. The facility was clean and the staff was friendly. We did have an issue with our tub being clogged, however, they changed our room. After that, all was well. I would’ve rated it excellent had we not had the plumbing issue. I would definitely stay again.
- 4/5
Laneka was warm and welcoming at check in.
- 4/5
Laneka was warm and welcoming at check in.
- 5/5
I will be returning to SC and will look at Holiday Inn Express as my first choice in future.
- 5/5
I will be returning to SC and will look at Holiday Inn Express as my first choice in future.
- 5/5
Close to shopping and attractions
- 5/5
Close to shopping and attractions
- 2/5
The hotel itself was decently clean however hotel is not quiet. You can hear every noise on the floor and parking lot. We were in the 4th floor.
- 2/5
The hotel itself was decently clean however hotel is not quiet. You can hear every noise on the floor and parking lot. We were in the 4th floor.
- 5/5
Nice stay for the family!
- 5/5
Nice stay for the family!
- 5/5
This is my favorite family hotel to stay for beach visits, shopping trips, or a good seafood meal with Long Beach visit weekends!
- 5/5
This is my favorite family hotel to stay for beach visits, shopping trips, or a good seafood meal with Long Beach visit weekends!
- 2/5
Towel was dirty and found raisin on the floor.
- 2/5
Towel was dirty and found raisin on the floor.
- 4/5
Very friendly and welcoming staff
- 4/5
Very friendly and welcoming staff
- 5/5
X
- 5/5
X
- 5/5
The staff was wonderful! My favorite place to stay in Myrtle!
- 5/5
The staff was wonderful! My favorite place to stay in Myrtle!
- 2/5
The bed were very uncomfortable. You can tell the mattresses were over 10 years old. The staff was not friendly did not even make you feel welcome the room and run down.
- 2/5
The bed were very uncomfortable. You can tell the mattresses were over 10 years old. The staff was not friendly did not even make you feel welcome the room and run down.
- 5/5
Had a wonderful stay, and the staff was excellent
- 5/5
Had a wonderful stay, and the staff was excellent
- 5/5
Staff was nice, breakfast items were hot and plentiful. This will be our go to when we visit Myrtle Beach in the future.
- 5/5
Staff was nice, breakfast items were hot and plentiful. This will be our go to when we visit Myrtle Beach in the future.
- 5/5
It was our first time visiting Myrtle Beach area, and the broadway area was great.
- 5/5
It was our first time visiting Myrtle Beach area, and the broadway area was great.
- 5/5
It was great! You can really tell the staff cares about cleanliness.
- 3/5
The staff was very friendly, professional & accommodating. Upon arriving, the esthetics were not what I liked about Holiday Inn Express Facilities, that I've visited. I was dissatisfied with the 1st & 2nd rooms offered. I was tempted to go look elsewhere for lodging, knowing that leaving would cost me 1 nights lodging. But, the staff was so diligent & accomodating in assisting us, my daughter & I decided to stay.
- 5/5
Close to everything, we felt safe and the rooms and premises were clean along with friendly staff. Highly recommended
- 4/5
The cleaner used had an overpowering odor. The hotel was booked so we couldnt change our rooms. Had a hard night of little sleep. Next day was better but still way too strong. Everything else was great.
- 5/5
Front desk check in was absolutely lovely
- 2/5
The first room 222 was very old and ceilings are sooooo dirty. We found a roach in the bathroom in the middle of the night which caused No sleep. We were moved to another room which was somewhat better, brown rug had stains on it. When we went to wipe up water on the "hardwood" floor the paper towel was black. We were so disgusted. We've stayed at this holiday inn before and had no issues. We will not be back again!!
- 5/5
It was a place to stay for a night and is close to places to eat and shop. The pool and hot tub were decent, but we missed the breakfast.
- 5/5
The people at the front desk were wonderful! Kind and courteous. Very clean room. Will definitely stay again.
- 4/5
Location! Broadway on the Beach was in walking distance.
- 5/5
Location was amazing,I was in doubt because of reviews but I’m glad we decided to book it,the front desk personnel can be a bit more helpful and proactive, had I based my decision on interaction with them I would’ve not book with Hoilday Inn, on the other hand the young lady which I forgot name was excellent early check in, late check out to accommodate our flight time which was definitely a deal breaker for us, In deciding to visit again, the pool and hot tub hours were excellent
- 5/5
The staff was friendly & eager to assist It is located right across the street from Broadway at the beach for shopping entertainment & dining options & It was moderately priced
- 5/5
Great stay friendly staff.
- 5/5
Great location staff wonderful !
- 5/5
The property was great!!!
- 5/5
We've stayed in this area before. Close to everything we needed. Perfect
- 4/5
Everything was fine from the time I arrived until the time I departed. Will return again at a later date..
- 4/5
I like the location. 2 minute walk to Broadway at the beach. I like the breakfast. The hotel isn't on the beach and there's not much to view but a balcony would've been great for late evening sitting. This hotel has everything except a balcony.
- 5/5
We had a nice stay. It is a good property and convenient location. Lots of dining and activities across the street at Broadway. My wife is gluten sensitive and appreciated the gluten free bagels at breakfast. Thanks!
- 5/5
Thanks
- 5/5
I liked how the property was very clean and safe. Everything appeared very organized and staff was wonderful
- 4/5
The bathrooms need updating.
- 5/5
The ladies at the desk and kitchen were all very nice. Breakfast was pretty good.. they had a fresh pancake maker, sausage, turkey sausage, omelets, biscuits & gravy, and even cinnamon buns (and more). The coffee & hot chocolate were available 24hrs. It's super close to Broadway at the Beach. My only 2 complaints would be the beds and pillows were only ok - almost too soft and I wished the in room fridge had a small freezer section (but those are both minor complaints that may only pertain to me)
- 4/5
Great property
- 5/5
The customer service people at the desk was excellent and knowledgeable and always had that minute to help.
- 5/5
Everybody was so nice
- 4/5
The property was very clean and the staff friendly but the beds in our room need to be replaced badly.
- 4/5
Location was good
- 5/5
The hotel is clean and the staff is very friendly.
- 5/5
Was clean and nice
- 5/5
Joy was a complete “joy” toward us. She was our own area guide letting us in on all the cool places to see in the area and the places that are off the beaten path. She was so helpful! Thanks, Joy!
- 4/5
Excellent
- 5/5
Breakfast was awesome.
- 1/5
DISAPPOINTED!!!! Before I book any hotel I always read the reviews and the reviews for this hotel are deceiving…. Our room was not what we expected..The blanket had a stain on it … called the front desk for another & housekeeping brings another one but with pen & marker stains on it! The sofa was filthhhyy! I can’t believe they even have it in the room ..
- 4/5
The location of the hotel is across from many attractions and dining options. It's nice and quiet!!
- 5/5
Very convenient to everything!
- 5/5
Location, location, location
- 5/5
Very impressed.
- 5/5
Have been here several times. Rooms are nice and location is great
- 5/5
Staff were friendly amd helpful
- 5/5
Everything was wonderful and convenience
- 5/5
Very nice hotel convenient location to everything with a fabulous breakfast! Best complimentary hotel breakfast we ever had! Staff is very friendly and very helpful immediately gave us assistance to a 1st floor room when they saw my husband struggling with his cane! We will stay here again!!
- 4/5
Good place to stay after a long drive
- 5/5
Very friendly and helpful staff, easy parking, convenient location and clean room and facility. The room was actually surprisingly quiet, considering the hotel was at full capacity and very busy. Beds were comfortable too. It was a little pricey for what it was, but I realize it was a holiday weekend. I would definitely stay again.
- 4/5
The rooms need to be updated and more sound proof. I could hear the people in the next room clearly. Once that is done it will be a wonderful place to stay.
- 5/5
I left my phone charger in room. I went back 2 days later and had found it. I offered to tip the staff, they said was not necessary. I will stay here again.
- 5/5
This property was fine except for it could use some updates in the rooms. The since looked like it has been broken and they tried to glue it back together instead of replacing it. The tub stopper was broke. The room need to be updated.
- 5/5
My daughter and I stayed here for 2 nights. We had a room on the 4th floor. Our room was very clean and we had no issues at all. The staff at the front desk were very friendly and helpful. One of them gave us a great dinner recommendation. Definitely would stay here again!
- 5/5
OMG!! The staff at the front desk were awesome! We had a blast talking with them and laughing with them!! We plan on coming back one of these days too! Thank you!!
- 4/5
Need to have something out for breakfast other than coffee
- 5/5
The staff upon arrival was extremely helpful. The rooms are very clean. The location is great close to shopping, restaurants and beach area.
- 5/5
The beds were comfy and everything was corn. Breakfast was very good too.
- 4/5
About clean, could be better. Just what they need it is a little proud on their work. The people from the front desk, are extremely professional, educated and helpful.
- 5/5
We've stayed here 2 previous times, this was our 3rd and will return again. Friendly staff, comfy rooms, breakfast and close to attractions and beach.