Hampton Inn Myrtle Beach-Northwood

Yes

The hotel property was clean and well decorated. The welcoming desk clerk was great, friendly and customer oriented. He was there for the whole short visit. The room was clean and roomy. The breakfast was great, lots of options both cold and hot. The breakfast staff (young man) was very nice and friendly, he kept the food in good supply. The breakfast area was large and spacious, very clean and modern. Lots of parking. Check in and out was smooth. I would recommend this hotel.

Seemed clean Price

The elevators were terrible, old, noise and scare.

Staff was so helpful and polite and the breakfast was really good surprisingly compared to other Hotels I've stayed in..

A/C worked well, breakfast was amazing

The hotel was clean and quiet. Breakfast was very good.

It was clean. We didn’t get provided no new towels for the second day of room service to at least make the beds.

We didn’t get provided no new towels for the second day of room service to at least make the beds.

Superb

Clean with helpful staff.

Overall good

The breakfast was excellent. Everything was fresh and hot dishes were hot.

The breakfast was excellent. Everything was fresh and hot dishes were hot.

Such a nice pool. The breakfast was great. Comfortable beds and very nice room

Good location clean and quiet. Over priced but everything else was good

Staff was very friendly, especially at breakfast, which made the morning great.

I’ve stayed here several times and has always been great. This time the staff and amenities were great, but had a bed bug. The staff did upgrade my stay though.

Everything was very nice

Breakfast was good and your staff are so attentive with everyone’s needs. Great job guys.

Breakfast was good and your staff are so attentive with everyone’s needs. Great job guys.

The friendliness of the staff depends on who you get and what color you are. They will tell you how to fix a problem but want you the guest to fix it.

Very good

It was clean, bed was comfy

Nice breakfast. Hot tub was broken

Nice breakfast. Hot tub was broken

Superb

It was clean, bed was comfy

Nice

Nice Stay

Did not eat brkft. Coffee was enjoyable

Did not eat brkft. Coffee was enjoyable

Very good

Great breakfast selection. Convenient location for getting to many places in the Myrtle Beach area. Friendly staff.

Everything was really good- the front desk agent- Tristan was amazing!!! She really did help us get situated into our room and was there to answer any questions we had. The room was very clean and the complimentary breakfast was a plus. I thought I had a larger room which I could have used. I had 3 very active children and I needed the couch space to give us a little more room to move around but overall it was good.

Everything was really good- the front desk agent- Tristan was amazing!!! She really did help us get situated into our room and was there to answer any questions we had. The room was very clean and the complimentary breakfast was a plus. I thought I had a larger room which I could have used. I had 3 very active children and I needed the couch space to give us a little more room to move around but overall it was good.

Exceptional

Everything and everyone was perfect!!

The hot tub jets didn't work and it was too small and very crowded. There was only one chair in the room, you couldn't even sit and share a cup of coffee.

The pool was nice, beds were comfy. The hot tub jets didn't work and it was too small and very crowded. There was only one chair in the room, you couldn't even sit and share a cup of coffee.

Mi hija lo amo

The room was ok, could use a little better cleaning but nothing to fuss about. Pool is lovely and warm for the kids. Breakfast was ok, very limited choices, but good. Parking is excellent. Close to alot of great things to do with kids. They need a better and cleaner bathroom in the pool area.

I didn't get to stay long enough. Lol

Superb

It was a great place to stay!

The location was great. The staff was amazing. The room was very clean like always. I asked for a 6 am wake up call but I never got one.

I asked for a 6 am wake up call but I never got one.

Pool wasn’t the cleanest but my grandsons enjoyed it

A young gentleman named Alex treated so well for my birthday weekend! Gave me a free goodie bag and even asked what I had planned for my stay! Excellent service from him! Will be back for another stay, thank you Alex!!

Located close to everything, very clean and excellent breakfast Pillows were so flat it was hard to sleep

The complementary breakfast was never the same either day of my stay. The property upkept was very well done. Staff very accommodating

Everything clean Good choices

Breakfast was okay.

The room was very clean, the staff were excellent and the full breakfast was very good. I have no complaints at all.

The room was very clean, the staff were excellent and the full breakfast was very good. I have no complaints at all.

Clean, helpful, friendly staff

Clean, helpful, friendly staff

The staff was excellent, the rooms were great and breakfast was fantastic. We plan on returning later in the fall maybe late September or early October. Thanks again

The staff was excellent, the rooms were great and breakfast was fantastic. We plan on returning later in the fall maybe late September or early October. Thanks again

The entire property and staff was exceptional.

The entire property and staff was exceptional.

All the above. I definitely will be staying with you in the near future. Best place around

All the above. I definitely will be staying with you in the near future. Best place around

Staff very friendly. Great breakfast & room was very clean

Staff very friendly. Great breakfast & room was very clean

Staff was polite, and rooms are clean and up to date

Staff was polite, and rooms are clean and up to date

Great place

Great place

The room wasn’t clean. There were hairs in the bathroom and towels.

The room wasn’t clean. There were hairs in the bathroom and towels.

Everything was great

Everything was great

Everything was good, it was a great stay, so, so clean, staff was absolutely the nicest, we will go back when we go back to Myrtle Beach ...great price, worth every penny...you won't be disappointed.

Everything was good, it was a great stay, so, so clean, staff was absolutely the nicest, we will go back when we go back to Myrtle Beach ...great price, worth every penny...you won't be disappointed.

Clean rooms, comfortable bed

Clean rooms, comfortable bed

Nothing in particular. Nothing in particular.

Everyone was exceptionally friendly!

Breakfast was fabulous! My 8 year old grandson loved the waffles! The yogurt and fruit were my favorite! Great selection. I would have preferred scrambled eggs over the already made omelet.

Everyone was nice very clean and quiet

Everyone was nice very clean and quiet

Very Clean, nice front staff, good breakfast and bed and pillows were very comfy!

How clean it was a how convenient it was located The lady that was in the area where breakfast was served got snippy with one of my kids

Wrong room, wrong room rate, wrong number of nights. It did get corrected but only after a lengthy discussion and me walking her through it. She was nice enough but it all didn’t sit well with me.

Wrong room, wrong room rate, wrong number of nights. It did get corrected but only after a lengthy discussion and me walking her through it. She was nice enough but it all didn’t sit well with me.

Nice room clean

5 star, staff was excellent.

5 star, staff was excellent.

Nice and quite.

Nice and quite.

The breakfast selection was amazing

The breakfast selection was amazing

The room was spotless. The staff was courteous.

The room was spotless. The staff was courteous.

Nice place amenities were plentiful

Nice place amenities were plentiful

Location, beds, staff Old hotel, needs some repairs. The room wouldn’t cool off. The bathroom walls and baseboards were in bad condition.

Room 220 shares a wall with the elevators, we could hear everytime the elevator was called to each floor, when it arrived and when it returned to it final floor. The beds were broken and falling off its foundation and the room door didnt close. I requested service after entering the room, maintenance fixed the bed and serviced the door. I called and spoke with the manager, and he thanked me for calling with my concerns.

Room 220 shares a wall with the elevators, we could hear everytime the elevator was called to each floor, when it arrived and when it returned to it final floor. The beds were broken and falling off its foundation and the room door didnt close. I requested service after entering the room, maintenance fixed the bed and serviced the door. I called and spoke with the manager, and he thanked me for calling with my concerns.

Room clean. The beds and pillows were comfortable. Pool clean and open. All staff: desk, housekeeping, breakfast were friendly and very helpful. Breakfast was good, stocked well with a good variety. The hotel is in a safe area. Grocery store and restaurant within walking distance. Not far from the beach. It is a walk of a couple of blocks. I and the family were pleased.

Room clean. The beds and pillows were comfortable. Pool clean and open. All staff: desk, housekeeping, breakfast were friendly and very helpful. Breakfast was good, stocked well with a good variety. The hotel is in a safe area. Grocery store and restaurant within walking distance. Not far from the beach. It is a walk of a couple of blocks. I and the family were pleased.

Breakfast was great and I love that yall had grits and fruits Didn’t like the WiFi my son couldn’t play his game he was bored after we went in the room

Landscape Not enough handicap parking spaces

The room was clean enough space for everyone, didnt have enough towels but we got more. Enjoyed the indoor pool

The room was clean enough space for everyone, didnt have enough towels but we got more. Enjoyed the indoor pool

Bathroom sink had a crack that had been sealed with globs of caulking. The dried caulk had not been sanded down. No longer leaking but not a good look. Other than that, everything was fine.

Bathroom sink had a crack that had been sealed with globs of caulking. The dried caulk had not been sanded down. No longer leaking but not a good look. Other than that, everything was fine.

nothing

Breakfast was good. Better options would be better.

Breakfast was good. Better options would be better.

Staff was very courteous!!

Staff was very courteous!!

Location near shopping and restaurants.

Location near shopping and restaurants.

The staff met our expectations. The hotel itself was good. However, the room reeked of musty smell. We went and bought air fresheners and dehumidifiers that couldn’t come close to changing the Oder. The room was so moist, everything was damp and sticky. We checked out a day early because my husband’s allergies were on overload.

The staff met our expectations. The hotel itself was good. However, the room reeked of musty smell. We went and bought air fresheners and dehumidifiers that couldn’t come close to changing the Oder. The room was so moist, everything was damp and sticky. We checked out a day early because my husband’s allergies were on overload.

Specifically requested the room with the jetted tub to rest after the long drive. As soon as we got in the room, I started the tub and the jets did not work. Front desk basically just told u "sorry." The next morning, I opened the blackout shade to let the morning sun in and the shade completely fell from the roller. It had been broken previously due and was attempted to fix with duct tape (have pictures.) We called the front desk and they said someone would be by around noon-1 to fix it. We left the room to give them time and space to fix the shade. We got back around 2:30, and the shade was still in the floor where we left it. No one ever came by before we checked out to fix it. We had to use a blanket to block light from the parking lot at night.

Specifically requested the room with the jetted tub to rest after the long drive. As soon as we got in the room, I started the tub and the jets did not work. Front desk basically just told u "sorry." The next morning, I opened the blackout shade to let the morning sun in and the shade completely fell from the roller. It had been broken previously due and was attempted to fix with duct tape (have pictures.) We called the front desk and they said someone would be by around noon-1 to fix it. We left the room to give them time and space to fix the shade. We got back around 2:30, and the shade was still in the floor where we left it. No one ever came by before we checked out to fix it. We had to use a blanket to block light from the parking lot at night.

This is a very nice property. Love that the renovation is completed. The rooms are clean and comfortable. Very safe area. Love the shopping opportunities and restaurants. The staff was very welcoming!

This is a very nice property. Love that the renovation is completed. The rooms are clean and comfortable. Very safe area. Love the shopping opportunities and restaurants. The staff was very welcoming!

We had an overall good stay at the Hampton. Parking was easy, check-in was a breeze, and the staff was very friendly! However, the first room smelled horrible and had mold in it. The staff quickly switched our rooms and upgraded us to a deluxe suite, free of charge. That room was very clean and smelled great. The elevators and overall property appear to be older but have been renovated to some extent. The breakfast was above average and the complimentary coffee was a nice touch. Thank you.

We had an overall good stay at the Hampton. Parking was easy, check-in was a breeze, and the staff was very friendly! However, the first room smelled horrible and had mold in it. The staff quickly switched our rooms and upgraded us to a deluxe suite, free of charge. That room was very clean and smelled great. The elevators and overall property appear to be older but have been renovated to some extent. The breakfast was above average and the complimentary coffee was a nice touch. Thank you.

Wide range of shopping options, parking area was very safe

Wide range of shopping options, parking area was very safe

Someone’s hair long black, on the inside of tub, on shower curtain, on floor. Right side of bed broken. Slept what I could have, on a slant informed front desk when checking out at 4 AM the gentleman wrote it down, but no one ever contacted me. Less than four hours sleep and I have to drive 10 hours home. The most horrific hotels stay I ever experienced.

Someone’s hair long black, on the inside of tub, on shower curtain, on floor. Right side of bed broken. Slept what I could have, on a slant informed front desk when checking out at 4 AM the gentleman wrote it down, but no one ever contacted me. Less than four hours sleep and I have to drive 10 hours home. The most horrific hotels stay I ever experienced.

My wife and I choose this hotel because it's in the northern part of Myrtle Beach, close to the beach, and with good restaurants nearby. The hotel has a good parking area, is clean, and has a mid-range level with good rooms. We selected a suite, but we didn’t know that it's located near the emergency stairs. Something happened: at 6 a.m. on Saturday, someone opened our room door. I woke up startled and asked loudly, "Who's there?" Since I couldn't see the door from my bed for being in a suite room, the person left and ran down the stairs. We could hear the noise. Very frightened, I called the front desk, but the attendant didn't believe me. I decided to go down and speak to her in person, but she didn't resolve the situation and asked me to wait for the manager, who wouldn't be on duty until 9:30 a.m. My wife and I packed our bags and left the room to wait in the breakfast area. Later, the manager moved us to another room and apologized for the incident. We stayed another night and then left. I wonder how someone opened our bedroom door, since it has a key card mechanism? I just received my bill by email, and they charged me the full amount without commenting on the situation. This experience was traumatic.

My wife and I choose this hotel because it's in the northern part of Myrtle Beach, close to the beach, and with good restaurants nearby. The hotel has a good parking area, is clean, and has a mid-range level with good rooms. We selected a suite, but we didn’t know that it's located near the emergency stairs. Something happened: at 6 a.m. on Saturday, someone opened our room door. I woke up startled and asked loudly, "Who's there?" Since I couldn't see the door from my bed for being in a suite room, the person left and ran down the stairs. We could hear the noise. Very frightened, I called the front desk, but the attendant didn't believe me. I decided to go down and speak to her in person, but she didn't resolve the situation and asked me to wait for the manager, who wouldn't be on duty until 9:30 a.m. My wife and I packed our bags and left the room to wait in the breakfast area. Later, the manager moved us to another room and apologized for the incident. We stayed another night and then left. I wonder how someone opened our bedroom door, since it has a key card mechanism? I just received my bill by email, and they charged me the full amount without commenting on the situation. This experience was traumatic.

Beds need replacing and rooms need remodeling. I’ve stayed

Beds need replacing and rooms need remodeling. I’ve stayed

It was a pleasure to spend some days at this hotel

It was a pleasure to spend some days at this hotel

Smoking section out front of ent

Smoking section out front of ent

Had a very enjoyable stay - no complaints

Had a very enjoyable stay - no complaints

Didn't like the room being next to the elevator. Didn't get much sleep.

Didn't like the room being next to the elevator. Didn't get much sleep.

The staff is very friendly and helpful. The breakfast had a lot of options and was continually being cleaned and replenished. I would definitely stay here again.

The staff is very friendly and helpful. The breakfast had a lot of options and was continually being cleaned and replenished. I would definitely stay here again.

Super friendly staff. Great location.

Super friendly staff. Great location.

Very friendly staff from check in to check out, we'd stay again

Very friendly staff from check in to check out, we'd stay again

The water being cut off. The loud ac unit. The price of snacks

Matt at the front desk was so kind and caring!

Matt at the front desk was so kind and caring!

Convenience

Convenience

Good

Good

The hotel is old and needs to be remodeled. It was duct tape on the tables and desks and the window shade was broken. I couldnt raise it.

The hotel is old and needs to be remodeled. It was duct tape on the tables and desks and the window shade was broken. I couldnt raise it.

Very nice and clean

Very nice and clean

Definitely not thorough in their communication (they said they can upgrade me to a king suite but didn’t mention anything extra charges and exorbitant fees

Definitely not thorough in their communication (they said they can upgrade me to a king suite but didn’t mention anything extra charges and exorbitant fees

Love

Love

I don't normally stay at Hampton's, but was surprised how nice it was. The bed was very comfortable, the pillows were very nice, it was very clean. Will stay in them more often!

I don't normally stay at Hampton's, but was surprised how nice it was. The bed was very comfortable, the pillows were very nice, it was very clean. Will stay in them more often!

It was a last minute thing overall great hotel

It was a last minute thing overall great hotel

Great experience

Great experience

Very clean

Very clean

Staff is reslly helpful. Room was clean and perfect for what we needed. Very satisfied!

Staff is reslly helpful. Room was clean and perfect for what we needed. Very satisfied!

Excellent Service!!

Excellent Service!!

Rooms were very clean and breakfast was good. Pool was real nice as well. Would definitely recommend and return!

Rooms were very clean and breakfast was good. Pool was real nice as well. Would definitely recommend and return!

Only complaint I have is my room has a wall adjoined to the elevator. It’s loud. Staff is always super nice. Rooms are always super clean.

Only complaint I have is my room has a wall adjoined to the elevator. It’s loud. Staff is always super nice. Rooms are always super clean.

Good experience!

Good experience!

Clean, quiet, and comfortable!

Clean, quiet, and comfortable!

Overall, the hotel was nice and staff was great.

Overall, the hotel was nice and staff was great.

Very very satisfying place to stay

Very very satisfying place to stay

Walls or doors are not sound blocking. You can hear neighbors tv and talking while trying to sleep.

Walls or doors are not sound blocking. You can hear neighbors tv and talking while trying to sleep.

Great 👍

Great 👍

Your night time check in staff (im sorry i dont remember his nane) was really friendly and accommodating. Room was clean. We had a great visit. Will definitely be back!

Your night time check in staff (im sorry i dont remember his nane) was really friendly and accommodating. Room was clean. We had a great visit. Will definitely be back!

The breakfast was nice besides the eggs being really watery.

The breakfast was nice besides the eggs being really watery.

We enjoyed our stay at this hotel, especially its location away from the downtown Myrtle Beach crowds but still an easy, pleasant walk of just a few blocks to the beach. The indoor pool and jacuzzi were a big hit with the kids! On the downside, we were disappointed that housekeeping didn't service our room during our three-night stay and the room humidity was uncomfortably high without a dehumidifier option.

We enjoyed our stay at this hotel, especially its location away from the downtown Myrtle Beach crowds but still an easy, pleasant walk of just a few blocks to the beach. The indoor pool and jacuzzi were a big hit with the kids! On the downside, we were disappointed that housekeeping didn't service our room during our three-night stay and the room humidity was uncomfortably high without a dehumidifier option.

Friendly staff, well-maintained property, free breakfast, good location.

Friendly staff, well-maintained property, free breakfast, good location.

Hotel located conveniently. The place is set back from the main highway which helps keep traffic noise down. It was clean and staff very friendly.

Hotel located conveniently. The place is set back from the main highway which helps keep traffic noise down. It was clean and staff very friendly.

The Hampton Inn Myrtle Beach was a great place to stay! It was quiet, comfortable, and addressed my every need. I would definitely stay there again!

The Hampton Inn Myrtle Beach was a great place to stay! It was quiet, comfortable, and addressed my every need. I would definitely stay there again!

Staff was very helpful.

Staff was very helpful.

Great people

Great people

It was a simple check in. We enjoyed our one night stay with our 3 littles . Breakfast was great and a variety of options. We also enjoyed the pool. The location is also great because it is close to all of your needs and fun.

It was a simple check in. We enjoyed our one night stay with our 3 littles . Breakfast was great and a variety of options. We also enjoyed the pool. The location is also great because it is close to all of your needs and fun.

Everything was fantastic

Everything was fantastic

Alex was exceptionally professional from time of Arrival to addressing an issue within the room in a timely manner. Pleasant stay !!!

Alex was exceptionally professional from time of Arrival to addressing an issue within the room in a timely manner. Pleasant stay !!!

Enjoyed my stay at Hampton there were great

Enjoyed my stay at Hampton there were great

Breakfast was subpar.

Breakfast was subpar.

Helpful staff, very good breakfast.

Helpful staff, very good breakfast.

Friendly staff, clean and comfortable room.

Friendly staff, clean and comfortable room.

Very friendly staff and accommodating.

Very friendly staff and accommodating.

No one cleaned our room

No one cleaned our room

Beds were very comfortable, excellent parking. Nice having a high rise toilet as well! Breakfast did not have as many options as other places I’ve stayed. But it was clean!

Beds were very comfortable, excellent parking. Nice having a high rise toilet as well! Breakfast did not have as many options as other places I’ve stayed. But it was clean!

Our stay was great. The room was clean and smoke free. I was traveling with my daughter for a dance competition and not once did we feel unsafe. There was some loud music from a nearby restaurant when we pulled in. That didn’t affect our stay though, we were curious what it was. We enjoyed our stay and found our hotel for next year’s competition.

It was a nice hotel. Would stay there again.

Every single staff member was so friendly, welcoming and attentive. Exceptional service. I will definitely stay again as needed and recommend to friends and family.❤️

Excellent clean and good breakfast

Great, just had to leave earlier than expected.

Great stay at a very clean hotel.. only drawback was not given a receipt for my stay being that I booked through Hotels.com.. never heard of such…

.

Place was great. Easy in and out

Very friendly and kind, nice place to stay very comfortable

It was clean and quiet.

We had reserved a KING and was given a QUEEN. Would not do anything to resolve issue. Water temperature was warm not hot. Friends room smelled of wet dog.

Love this place

Nice size room,felted safe walking around the property,beach 2 blocks awaya,good breakfast i will definitely stay here.

I liked the convenience of walking to area restaurants

It was a clean and quiet hotel. I loved the chill atmosphere. The rooms were clean and okay for the price

The room had an old fashioned air conditioner that used water. It made the room smell dank and musty. Since all the rooms had the same A/C, it was pointless to change rooms. The A/C was also incredibly noisy and I could not sleep without earplugs. I paid a fortune for the room and it felt like a cheap motel. I would never stay here again for that reason.

The rooms did not smell well. The air conditioner was loud and always sounded like water was cycling though and might leak. (No water leaked). I had a handicapped accessible room. Behind the shower seat was hair stuck on the wall that would not rinse away with water. It looked like someone shaved and left the hair on the wall. The breakfast room seemed to run out of food items by 0900 and items were not replenished.

We stayed for 4 days. When we first got there Kim was very rude and not personable at all but thank god for Tiffany and the older woman work works the night shift because they were amazing! Tiffany showed amazing customer service and was so sweet, I would come back just for her! Also the house keeping manager ( African American with long locks & older ) was very helpful and nice as well! We enjoyed our vacation here for sure !!!

Bad smells as soon as you come off the elevator, musty atmosphere, water stains everywhere on the ceilings (in the rooms, the hallways, etc.), noisy and scary elevators, and filthy floors in the rooms (couldn't take off my slippers for a moment). The staff were very friendly and the area around the hotel had a lot of choices/convinces being it's right off of Business 17. Not a hotel I would book again, unfortunately .

It was great and comfortable but they did refill soap, shampoo and hair conditioner before we go in.

This is a great hotel, friendly staff, clean comfy hotel.

Nice place!

Though renovation is taking place, no real issue. Restaurants are in walking distance..Fitness room, pool and breakfast 👍👍

Clean, friendly staff, and close to everything.

It’s great hotel. The staff is friendly and eager to help. The room was clean. I would stay here again

Clean orderly friendly safe and well manicured property. Would absolutely stay again.

Check in 4:00 arrived 3:15 clerk advised can not check in till exactly 4:00 left came back same clerk advised exactly 4:00 again! Lady same problem was furious clerk was just smiling and grinning at her! At 4:15 room finally ready clerk handed me keys without saying a word no thank you! Sorry for delay absolutely nothing! We were late where we were going had no time to spare! Poor management for expensive cost! Never again Hampton Inn!😡

Overall wasn’t bad for two nights. Staff was friendly and helpful. Had a junior suite was good just not as clean as I would have preferred for the rate. Close drive to beach so it was convenient

Everything was great will definitely book here again

Everything was good overall. My family liked it.

Carpet

We could only receive a very few channels on the TV and none of the local channels including ABC, CBS, NBC. Staff blamed it on the cable company.

The hotel was under remodeling, dust, noise, and limited access. No ev charger. Breakfast was good. Staff was nice and friendly

Construction on the property. The coffee was ice cold. I was charged by Expedia and by the hotel. It took speaking to three people to correct the charge. I will say the Assistant Manager was very helpful and everyone was kind.

Property under construction. We did not notice this. Did not affect rooms or amenities. Room is beautiful

When we went to check in, we were then notified that there was a problem with our room & they had to switch our suite to 2 rooms that connected via door. I feel like that is something they should contact you for and let you know beforehand. A suite and two normal rooms are two completely different things. Was not happy about that. The floors looked clean, but they were apparently filthy because once we took our shoes off we noticed it had a sticky feeling to it and our 2 year old twins feet got black very quickly (once we noticed the floors were sticky we went to wash their feet & put socks on them & that's when we noticed they were completely black.) Tv stand was an eye sore, half the decorative trim on the front was ripped off. One of the bed farmes was broken, and the bed would lift up off of it if you sat on the edge on one side. One of the tvs was broken & would not turn on. There was construction going on everywhere, inside & outside.. You couldn't use the front entrance because of it. There were wet floors in the lobby area where water was leaking out from the roof. Also, when I made the reservation, I chose *Pay At Check In, but they had already charged my card before we even got there. The good: The staff were all really nice. When we called the front desk & told them the tv wasn't working, someone brought a new one & swapped it out pretty quickly. The room was nice other than the few things I mentioned above. All in all, it was just okay.

It is being remodeled but we knew that before we came because I checked previous guests' comments and saw it was under renovation. I called the hotel directly and they were honest about the renovation process. I appreciated their honesty. Our room was in very good condition and the breakfast room was also in good condition and the breakfast was excellent.

It was alright

We stay here whenever we’re in town. Love this place, it’s our home away from home. Always clean, very friendly staff and always have hot coffee in the lobby!

Despite the hotel undergoing construction the staff made the stay enjoyable. Every staff member we encountered were very nice and accommodating. No questions asked we asked for a bit of an extension on checkout and this was also arranged. Definitely would stay again!

Hotel smelled musty and damp

It was a quiet place to stay for a night

We stayed 2 nights. The pillows on the bed were horrible. Super thin. Way too small for a king size bed. I woke up with a crick in my neck. Breakfast was not bad the first morning but the second morning it was not great. Over cooked sausage patties and the links didn’t taste like sausage. We went back to our third floor room after breakfast and only one elevator was working. We retrieved our luggage to leave and neither elevator was working. Tried to call the front desk 4 times to see how long before it was fixed but nobody answered. We had to carry heavy luggage down three flights of stairs and we are not young people. Checking out I told the desk clerk I had tried to call but couldn’t get an answer. She didn’t even acknowledge that I was speaking to her. Just handed me the receipt and said nothing. Very rude. I would not stay there again.

The hotel was excellent.

with me and it was quite comfortable

Staff was excellent; but was under rehab - which was much needed. The 2nd floor was under reconstruction. But all the other floors were also in serious need for reconstruct. The carpeting in the hall was dirty and stained. The elevator wall had a fairly large segment missing. The hot tub was roped off so it could not be used. If they had let it be known that the hotel was being upgraded I would have not reserved.