Four Points by Sheraton Myrtle Beach

Good hotel for the price, good breakfast and excellent view over the river behind the property

Would recommend for a decent price place in Myrtle Beach during peak season. It has a view of the ICW at least. Also near numerous places in the Myrtle Beach area too

The staff is excellent with great services from night to day but my rooms thermostat did not work as soon as I walked in the whole room was humid and went the fridge was leaking and no matter if you had the heat or cool on the floors remained wet it was to the point my clothes I left on the chair for the following day were moist that’s how humid the room was you get what you get for the price which I should’ve known but I didn’t expect to have such an experience again this has nothing to do with the staff but everything with the upkeep of the building and the room itself

Everything! Amazing staff. Very clean. Bed very comfortable.

Loved our King room looking over the Intercoastal waterway. Quiet. Comfortable. Quick drive over to the beach.

The price was right, clean room, friendly staff and great location.

Loved the stay. Amenities Could have been better, but overall it-was a good stay.

Exceptional

Joe, front desk, very pleasant and professional. Pool and area great! Noise next to highway. Floor in room sticky. Beds VERY uncomfortable. $14.95 breakfast ridiculous!

the pool and bar closed too early for us to enjoy

Stayed here for 2 nights as what one would call a “staycation”. The hotel itself is located in a rather industrial area, certainly not the prettiest area to look at, but it was easy to locate & parking was abundant. I was immediately greeted by the front desk staff, Micaela, who was AMAZING! My boyfriend and I had reserved a king size room, which we were disappointed once we entered the room, it felt almost like a “motel” on the parking lot side. The room smelled HORRIBLE, like they were trying to conceal a musty/mildew odor with cleaning products and heavy bleach, which caused an instant headache. We kindly approached Micaela at the front desk about the issues we were having and we were immediately helped and the issue was quickly resolved! On the river side, it was much more welcoming and felt less like a “motel”. The hotel overall was clean and upscale & perfect for a weekend stay.

Very open spaces. Beautiful river behind hotel. Clean new hotel. Staff was great!

Place is pretty outdated and dirty compare to pictures

Didn’t try based on high price. All good. Nothing needed improving.

This property and staff were very nice.

The property was great, excellently exceptional for the price.

The staff was great. The room felt old and rundown and definitely needs an update. The AC was very loud, but was necessary to have on. The lobby was decent, just the rooms are dated.

The staff was great. The room felt old and rundown and definitely needs an update. The AC was very loud, but was necessary to have on. The lobby was decent, just the rooms are dated.

The rooms were swampy wet from humidity the staff were rude and dismissive when I complained about the room the restaurant next door was noisy a horrible experience and stay I cut my stay by 2 days because of how bad it was I would not recommend it to anyone

Great location! We had a room with a balcony/river view. Room was clean and comfortable. We ate dinner at the restaurant next door, in walking distance and it was very good! Bathroom door. Don't put a gaping barn door on a bathroom. Just don't. We didn't even realize there was a coffee maker behind the door. That is the only complaint.

Room and bed restful. Food at the dining facility was not good quality.

Great location! We had a room with a balcony/river view. Room was clean and comfortable. We ate dinner at the restaurant next door, in walking distance and it was very good! Bathroom door. Don't put a gaping barn door on a bathroom. Just don't. We didn't even realize there was a coffee maker behind the door. That is the only complaint.

Poor

Pretty solid

Excelente

Exceptional

Clean room, restaurant on premises, solo female traveler - felt safe

Exceptional

The hotel was way over priced for only 4 days 3 nights! In Expedia my receipt total is $478.24 but the actual total my card was charged and the total Fourpoints emailed me on their receipt is $482.54. My card was charged $50 twice for the hold so it's pending $100 instead of $50. I checked out Sunday the 17th and 1 of the $50 is still pending. The halls smelled bad like urine. The walls were really thin! I could hear people next door in both sides of the room. The breakfast was just ok cold hard biscuits.

Good place

Superb

The property was very clean with roomy accommodations. While it wasn't oceanfront, it definitely was lake front. Nice place.

OUR FACET IN THE BATHROOM LEAKEDDD.

Did not use either

Exceptional

Love everything , personnel was wonderful. Gerry clean Indoor pool furniture, not hotel quality. A little shakey.

Love everything , personnel was wonderful. Gerry clean Indoor pool furniture, not hotel quality. A little shakey.

Very good

The staff were great. The Bar and the Restaurant were great too.

Every was great.

The hotel is in the most convenient location. You feel like you’re less than 10 minutes away from the most popular destinations. The hotel is clean, has terraces and a beautiful pool. The canteen behind the front desk was a plus. It was clean and perfect for my partner and I

Nice friendly staff. Food is overpriced, but that is kind of to be expected. Pool area was nice. The rooms need tlc. My shower door kept opening up in the middle of the shower. I had to prop it with my foot, or get the entire bathroom floor drenched. Some of the trim on the doors needed replacing. there were sections missing and bad drywall repairs done throghout the room.

The staff is amazing !!!

GOOD LOCATION. COMFORTABLE BEDS. OUR FACET IN THE BATHROOM LEAKEDDD.

The receptionist was very nice and the housekeeping. Pool was nice as well Ptac units smelled bad. Also the room had so much humidity that the floor felt wet. The shower looked disgusting not cleaned but could use a new silicone on all areas.

The receptionist was very nice and the housekeeping. Pool was nice as well Ptac units smelled bad. Also the room had so much humidity that the floor felt wet. The shower looked disgusting not cleaned but could use a new silicone on all areas.

Nice Quiet Stay.

Very clean hotel. Excellent location

Superb

Very good

Room was clean, front desk was excellent. There is only 1 place to eat within walking distance and the bar/restaurant is closed on Sunday's. Shuttle to airport doesn't start until 8am...

Very nice

Yes

Pleasant

Comfortable and clean room. Staff were great and courteous. Used free wifi -service but did not have breakfast (separate charge). Was in the area house hunting and location worked out good.

Good location, fresh and clean N/A

Good location, fresh and clean N/A

So clean and beautiful!

Yes

Mikaela at the front desk was so nice and had a huge smile when greeted me! Room super clean, great view to watch the boats pass while drinking coffee on the deck or inside. The only reason I gave 4 stars for the amenities and property was because the pools were being renovated and the gym was small. Other than that great place to stay!

Very good

This place was like a hidden gem we needed to stay someplace for the night and this checked all our boxes. it was very clean nicely decorated, and Melissa was extremely helpful at the front desk!

GREAT

!

Pool and outdoor was in disarray, good stay if you need easy access to Airport or major hwys a fair 3 Stars

Superb

The chair in the room had poop on it. I took the chair pillow to them they did clean it. The mattress was terrible on the bed. The staff was wonderful. Did not use the pool or the breakfast.

Everything was amazing

Exceptional

Friendly staff, great view from the river view room, restaurant and pool, and good food at the restaurant. Wish the restaurant was open more hours

Disappointing

Friendly staff, great view from the river view room, restaurant and pool, and good food at the restaurant. Wish the restaurant was open more hours

Exceptional

The property was nice The ac in my room was not working properly

The ac in my room was not working properly

The room and staff are just ok however, I was extremely disappointed in not having at least a free continental breakfast! Sure, you can buy breakfast for $15 but considering the price you pay to stay here, that’s ridiculous for a Four Points hotel! I’ve stayed at Four Points before and had a much better experience than this one. I will not stay here again.

The view from our room was nice, the room was clean and housekeeping cleans daily. It was noisy, the walls are thin.

Exceptional

The lobby area was nice and I liked that there was plenty of seating. I sat by the windows overlooking the canal and read, while I waited for the rest of my group to be ready to check out. The room and the bathroom were updated. I loved the coffee bar and liked that there was a bar in the hotel, although I didn't have the opportunity to go since it was a short stay for us. There was trash on the floor in front of the check-in desk both when I checked in and when I checked out. When I checked in it wasn't busy at all, so the front desk staff could easily have taken the time to sweep the area that welcomes guests. The walls in my room were a little dirty. I didn't love the sliding bathroom door; although it locked, it didn't feel very private - I felt like the rest of the people in my room could hear me in the bathroom.

The view from our room was nice, the room was clean and housekeeping cleans daily. It was noisy, the walls are thin.

Very good

The lobby area was nice and I liked that there was plenty of seating. I sat by the windows overlooking the canal and read, while I waited for the rest of my group to be ready to check out. The room and the bathroom were updated. I loved the coffee bar and liked that there was a bar in the hotel, although I didn't have the opportunity to go since it was a short stay for us. There was trash on the floor in front of the check-in desk both when I checked in and when I checked out. When I checked in it wasn't busy at all, so the front desk staff could easily have taken the time to sweep the area that welcomes guests. The walls in my room were a little dirty. I didn't love the sliding bathroom door; although it locked, it didn't feel very private - I felt like the rest of the people in my room could hear me in the bathroom.

Shower Price needs upgrades to walls

Great place very Clean and convenient

The state of the elevators, halls, and rooms was poor. Our room had painters tap on the wall and was in a state of disrepair. We were also kept up through the night by loud noises coming from both the hallway and the room next door. It’s a good hotel if you need a cheap place to stay a night or two and don’t plan on being in the hotel much. It’s close to things to do, so that was a benefit.

Convenient to shops and attractions The pool was cold and a bit unkempt… The Spanish lady that checked us in had a bit of a snippy attitude and was short.

Yes

Negatives: the room floor was sticky, balled up tissues on the counter, and a lack of hot water in the shower

Was a great stay for the location we were visiting!

The side of the building my room was located on. Could not see the boats from my room.

Beautiful hotel, rooms were nice, everything worked perfectly and would definitely stay here again.

Very clean Showers need to be fixed the glass doors are basically being held only at the top which causes them to move at the slightest touch

The beds were comfortable. The location was nice The gym and pool area were very dirty. People were smoking marijuana on our floor but nothing was done about it. My bathroom door would not shut all the way and there are only 3 small drawers for any stuff.

Well they offered breakfast for an additional fee so we opted out and decided to eat out every morning. For the same price as Four Points we were able to enjoy classic diner breakfast.

Wonderful hotel. Very clean, nice restaurant and bar. Staff was great!

Room was very comfortable, shower had plenty of water volume

Room was clean and comfy! Bar was also very nice. Breakfast was delicious! Will happily stay here again.

This was a very clean property very well maintained, and the continental breakfast was excellent For once, there was really nothing I didn’t like about it. It was so wonderful.

Staff was professional ans helpful. Hotel was clean in all areas. Quiet, peaceful stay

Familiar Recent staff changes.

The beds were very comfortable, clean room & quiet establishment

Clean room, convenient location to the airport.

The tv would not work and when maintenance came to try and fix it he suggested that we change rooms because it was going to take him a while to figure out what happened. He called the front desk and they told him that they were sold out. We packed out belongings to go downstairs and once we were about to get on the elevator he called back to us that he did something and got it to work. This to me show that they only cleaned it and didn’t make sure things were working properly before assigning it to a guest. Now we had to bring all of our stuff back to the room.

Noisy, picked up a staff infection.

Clean There was this guest talking in the hallways very loudly n rude. It was about 10 at night. It lasted at least an hour. We could hear in our room even with our door closed. We told the staff at front desk about her. I was too tired n fell asleep so not sure if anyone took care of the problem.

The rooom

Clean, with an in house bar and restaurant. Not a huge menu but sufficient. The location was perfect for my needs.

It was run down and didn't seem clean. The linens were nasty. It was just a really seedy room

It was run down and didn't seem clean. The linens were nasty. It was just a really seedy room

The young lady behind the front desk was outstanding professional, enjoyable to speak with courteous and always very attentive. It’s a pleasure working with this property.

The young lady behind the front desk was outstanding professional, enjoyable to speak with courteous and always very attentive. It’s a pleasure working with this property.

Staff

The facility was fine , the breakfast was good. The pizza was awful

The facility was fine , the breakfast was good. The pizza was awful

The location was awesome right beside the waterway and the restaurant No complaints

Great service. Well-maintained hotel. Very nice room. Will recommend.

Great service. Well-maintained hotel. Very nice room. Will recommend.

My local branch office

Close to most attractions, has balcony access, restaurant in site and next door.

Was a great place but the indoor / outdoor pool room was chilly

Was a great place but the indoor / outdoor pool room was chilly

Horrible experience. Only had a handicap room on first floor. Gave us double queen room instead of king we reserved. 2nd room they put us in tv didn’t work. Not good for bowl games. Third room ok. Breakfast had no attendants first morning. Cold food. Second day small selection and cold food.

Horrible experience. Only had a handicap room on first floor. Gave us double queen room instead of king we reserved. 2nd room they put us in tv didn’t work. Not good for bowl games. Third room ok. Breakfast had no attendants first morning. Cold food. Second day small selection and cold food.

Yes,yes, yes, 🏆 wonderful service, will be back again 😊😊

Yes,yes, yes, 🏆 wonderful service, will be back again 😊😊

Everything was great

Everything was great

Yes

Yes

The balconies and riverview was the best. Great staff with a cheerful attitude.

The balconies and riverview was the best. Great staff with a cheerful attitude.

Great for location - with car but only short drive not walkable due to the highway

Great for location - with car but only short drive not walkable due to the highway

Hotel overall is nice, the river view was great and the location was perfect. The room was on the smaller side but not horrible. The bathroom could us a couple fixes. Overall we would stay there again.

Hotel overall is nice, the river view was great and the location was perfect. The room was on the smaller side but not horrible. The bathroom could us a couple fixes. Overall we would stay there again.

We had an early flight and they made us fresh coffee at 345 am. Thank you!

We had an early flight and they made us fresh coffee at 345 am. Thank you!

Overall, average. It’s clean and appealing enough considering the properties age.

Overall, average. It’s clean and appealing enough considering the properties age.

Staff courtesy. Room clean and well maintained. Good coffee

Staff courtesy. Room clean and well maintained. Good coffee

N/A

N/A

The bed was extremely comfortable. It was probably the best complimentary breakfast I’ve ever had at a hotel. The complimentary shuttle ride to the airport was a great perk.

The bed was extremely comfortable. It was probably the best complimentary breakfast I’ve ever had at a hotel. The complimentary shuttle ride to the airport was a great perk.

Over all a nice place to stay. Staff was great. It’s a bit dated, but nothing horrible. Clean and comfortable. Some noise from other room but not bad and no traffic noise considering the highway adjacent to the hotel. Stayed on the ground floor, and no car noise. We drove separately, since she was able to leave early. I was not worried about leaving my bike in the parking lot. There is a bar and breakfast was served. I would thought on it, and for the price you nice clean basic room. Cheer

Over all a nice place to stay. Staff was great. It’s a bit dated, but nothing horrible. Clean and comfortable. Some noise from other room but not bad and no traffic noise considering the highway adjacent to the hotel. Stayed on the ground floor, and no car noise. We drove separately, since she was able to leave early. I was not worried about leaving my bike in the parking lot. There is a bar and breakfast was served. I would thought on it, and for the price you nice clean basic room. Cheer

Pool and gym were exceptionally clean. Rooms were large and very clean. Lobby was very nice. Easy parking Would definitely recommend and stay again.

Pool and gym were exceptionally clean. Rooms were large and very clean. Lobby was very nice. Easy parking Would definitely recommend and stay again.

We did not visit the bar. But it appeared to be well stocked. The hotel is a great place to stay. You are only 10 to 15 minutes away from popular attractions.

We did not visit the bar. But it appeared to be well stocked. The hotel is a great place to stay. You are only 10 to 15 minutes away from popular attractions.

Loved it!

Loved it!

I/we have never had an issue when staying at Four Points.. the front desk personnel are friendly, courteous and helpful..we will stay there again!

I/we have never had an issue when staying at Four Points.. the front desk personnel are friendly, courteous and helpful..we will stay there again!

The staff was professional and friendly, my room was clean and comfortable.

The staff was professional and friendly, my room was clean and comfortable.

Excellent

Excellent

Always good stay, been coming for over 25 yrs and staff is great

Always good stay, been coming for over 25 yrs and staff is great

Only real issue was the bathroom door didn't slide all the way easily. Have to really pull hard to get it to close all the way

Only real issue was the bathroom door didn't slide all the way easily. Have to really pull hard to get it to close all the way

View is incredible

View is incredible

Great place to stay! Close to airport.

Great place to stay! Close to airport.

I was honestly surprised that this hotel had such great reviews. On the surface it looks like a great hotel upon walking in, but we encountered many problems (and we aren’t picky). When we were in the lobby we noticed staff wearing gloves and spraying the walls to wipe them down. When we got to the first room we were given, the walls were “sweating/dripping” and when we pulled back the covers to lay on the beds our backs got wet! Wet! The room was extremely damp and soggy. We immediately grabbed our stuff and went back to the lobby where we noticed a freestanding air-conditioning unit in the middle of the lobby. It must have been there because they were having problems regulating the moisture levels. The second room we were given was also damp but not as bad as the first one. All of us woke up with sore throats and coughs from the room, but we didn’t switch because we were moving our daughter into college and drove 12.5 hours to get there. If you have asthma or are allergic to mold you will definitely be exposed due to the dampness.

I was honestly surprised that this hotel had such great reviews. On the surface it looks like a great hotel upon walking in, but we encountered many problems (and we aren’t picky). When we were in the lobby we noticed staff wearing gloves and spraying the walls to wipe them down. When we got to the first room we were given, the walls were “sweating/dripping” and when we pulled back the covers to lay on the beds our backs got wet! Wet! The room was extremely damp and soggy. We immediately grabbed our stuff and went back to the lobby where we noticed a freestanding air-conditioning unit in the middle of the lobby. It must have been there because they were having problems regulating the moisture levels. The second room we were given was also damp but not as bad as the first one. All of us woke up with sore throats and coughs from the room, but we didn’t switch because we were moving our daughter into college and drove 12.5 hours to get there. If you have asthma or are allergic to mold you will definitely be exposed due to the dampness.

The staff was the best and so so friendly! Makayla was the best desk clerk ever! Will definitely be back! We love some football and if ya know Saturdays are game days! Amazing experience!!!!!

The staff was the best and so so friendly! Makayla was the best desk clerk ever! Will definitely be back! We love some football and if ya know Saturdays are game days! Amazing experience!!!!!

For the rate, a very plain, minimally furnished room. No chairs to sit, no table, no microwave. A place to sleep, that’s it.

For the rate, a very plain, minimally furnished room. No chairs to sit, no table, no microwave. A place to sleep, that’s it.

Staff was great. Views are nice.

Staff was great. Views are nice.

Location was ok, It is close to beach with car.Still, I wouldn’t stay again.

Location was ok, It is close to beach with car.Still, I wouldn’t stay again.

You get what you pay for

You get what you pay for

Booked a room last second and couldn’t have been happier. Clean and quiet place to rest our heads

Booked a room last second and couldn’t have been happier. Clean and quiet place to rest our heads

Our stay was outstanding from the beginning to the end. The location was conveniently within distant of alot of things (15 - 20 minutes). Looking forward to another quick vacay soon.

Our stay was outstanding from the beginning to the end. The location was conveniently within distant of alot of things (15 - 20 minutes). Looking forward to another quick vacay soon.

Loved everything

Loved everything

It was close to the airport. It is a beautiful facility. Stash was very friendly and helpful.

It was close to the airport. It is a beautiful facility. Stash was very friendly and helpful.

Staff was really great, clean room, didn’t like outside door didn’t lock on first floor were there was access for quest, had a key button, but door wasn’t locked all night

Staff was really great, clean room, didn’t like outside door didn’t lock on first floor were there was access for quest, had a key button, but door wasn’t locked all night

Clean

Clean

Free parking. Pleasant staff

Free parking. Pleasant staff

This was one of the most disappointing Marriott properties I have ever encountered. The lobby AC was either not functioning or not functioning properly. The lobby was hot, stuffy and sticky. The room was not clean. There was a dirty hand towel that had been left on the floor in the closet. There was what looked like a blood stain on the sheet of one of the beds and there was what looked like blood stains on the duvet of the other bed. There were obvious chips and cracks in the shower, the shower door was not completely secured and there appeared to be mold on the ceiling. I have pictures of all of this. After a long day of travel, switching rooms was just not what I had the patience for so my son and I slept in his campus housing. I attempted to have dinner at the "restaurant" which was nothing more than microwaved bar food. I ordered the hummus platter and was given wilted veggies and store bought hummus. It was so disappointing. I will never stay at another Sheraton and I'm seriously reconsidering any future stays at Marriott affiliated properties.

This was one of the most disappointing Marriott properties I have ever encountered. The lobby AC was either not functioning or not functioning properly. The lobby was hot, stuffy and sticky. The room was not clean. There was a dirty hand towel that had been left on the floor in the closet. There was what looked like a blood stain on the sheet of one of the beds and there was what looked like blood stains on the duvet of the other bed. There were obvious chips and cracks in the shower, the shower door was not completely secured and there appeared to be mold on the ceiling. I have pictures of all of this. After a long day of travel, switching rooms was just not what I had the patience for so my son and I slept in his campus housing. I attempted to have dinner at the "restaurant" which was nothing more than microwaved bar food. I ordered the hummus platter and was given wilted veggies and store bought hummus. It was so disappointing. I will never stay at another Sheraton and I'm seriously reconsidering any future stays at Marriott affiliated properties.

Not bad. Bed is comfy. TV is good quality

Not bad. Bed is comfy. TV is good quality

Completely False Advertising by Expedia!! I love to soak before bed and booked this room only because Expedia advertised this property has “deep soaking tubs”. They DO NOT. I was checked into two separate rooms with only showers (front desk was clueless) and finally checked into one with a standard tub. Only then was I told that there are no deep soaking tubs on the entire property. I notified Expedia. They took zero responsibly and blamed the hotel. But here’s the thing - Expedia was notified 3 days ago that they are falsely advertising this hotels amenities and still haven’t adjusted this on their site.

Completely False Advertising by Expedia!! I love to soak before bed and booked this room only because Expedia advertised this property has “deep soaking tubs”. They DO NOT. I was checked into two separate rooms with only showers (front desk was clueless) and finally checked into one with a standard tub. Only then was I told that there are no deep soaking tubs on the entire property. I notified Expedia. They took zero responsibly and blamed the hotel. But here’s the thing - Expedia was notified 3 days ago that they are falsely advertising this hotels amenities and still haven’t adjusted this on their site.

Room had a bad smell in it. Room had a lot of moisture in it .

Room had a bad smell in it. Room had a lot of moisture in it .

Expensive for nothing

Expensive for nothing

Room was nice, front desk person on days was very professional n helpful.

Room was nice, front desk person on days was very professional n helpful.

The property was very humid. The rooms have small refrigerators in them that leak condensation if the room is not kept at a low enough temperature. I asked to have the refrigerator removed as it only added to the humidity in the room. The first room I was assigned smelled musty and had black mold hiding behind the curtains. I alerted the front desk staff as soon as I realized there was mold in my room and they immediately assigned me a new room that smelled completely different and clean. I am shocked that the hotel staff (cleaning and maintenance) who are in and out of the rooms every day did not raise an issue with the way my original room smelled compared to other rooms. Or perhaps they had raised issues but the hotel management chose to rent the room anyway. The second room I was assigned smelled better but also had a small amount of mold in the bathroom and had such a high level of humidity, all of my clothes felt damp. I would not stay at this property again, nor would I recommend it.

The property was very humid. The rooms have small refrigerators in them that leak condensation if the room is not kept at a low enough temperature. I asked to have the refrigerator removed as it only added to the humidity in the room. The first room I was assigned smelled musty and had black mold hiding behind the curtains. I alerted the front desk staff as soon as I realized there was mold in my room and they immediately assigned me a new room that smelled completely different and clean. I am shocked that the hotel staff (cleaning and maintenance) who are in and out of the rooms every day did not raise an issue with the way my original room smelled compared to other rooms. Or perhaps they had raised issues but the hotel management chose to rent the room anyway. The second room I was assigned smelled better but also had a small amount of mold in the bathroom and had such a high level of humidity, all of my clothes felt damp. I would not stay at this property again, nor would I recommend it.

My room flooded water was leaking from the side of the tub fridge was set to very cold temperature which will leak water toilet clogged can’t use toilet shower not cleaned I had to get another hotel to stay at my second night, I called many times to resolve the issue nobody seem to help or care I asked for a refund since I didn’t stay the night and they declined and seem not to care property is nice and decent location but was not satisfied with the customer service and resolution to my issue, will not stay here again and definitely will recommend not to others

My room flooded water was leaking from the side of the tub fridge was set to very cold temperature which will leak water toilet clogged can’t use toilet shower not cleaned I had to get another hotel to stay at my second night, I called many times to resolve the issue nobody seem to help or care I asked for a refund since I didn’t stay the night and they declined and seem not to care property is nice and decent location but was not satisfied with the customer service and resolution to my issue, will not stay here again and definitely will recommend not to others

This has to be the best hotel I have stayed in at Myrtle Beach, SC. The staff was also awesome which made it even better.

This has to be the best hotel I have stayed in at Myrtle Beach, SC. The staff was also awesome which made it even better.

The rooom was very nice and the lobby was beautiful with games out for guests to enjoy. The breakfast was good except no cups for coffee and no staff by buffet to ask because he was in kitchen. So told front desk and the two ladies just stood there and said ok...didn't offer to get cups or anything. I stole some from the lobby coffee station. Then coffee at breakfast bar and at coffee station were both empty and told ladies who were STILL just standing there chatting to each other and they said "well I've told them." Not sure who she told but she should have taken action to help solve the problem. Especially since there were two of them there so the desk would be covered if one of them helped. Know it's just coffee but just was very disappointing for such a nice hotel that the staff at that time were not doing anything to address a very simple problem and an essential part to the guests enjoying the breakfast...COFFEE. All other staff....guy running breakfast, housekeepers and guy that checked us in the night before were very nice.

The rooom was very nice and the lobby was beautiful with games out for guests to enjoy. The breakfast was good except no cups for coffee and no staff by buffet to ask because he was in kitchen. So told front desk and the two ladies just stood there and said ok...didn't offer to get cups or anything. I stole some from the lobby coffee station. Then coffee at breakfast bar and at coffee station were both empty and told ladies who were STILL just standing there chatting to each other and they said "well I've told them." Not sure who she told but she should have taken action to help solve the problem. Especially since there were two of them there so the desk would be covered if one of them helped. Know it's just coffee but just was very disappointing for such a nice hotel that the staff at that time were not doing anything to address a very simple problem and an essential part to the guests enjoying the breakfast...COFFEE. All other staff....guy running breakfast, housekeepers and guy that checked us in the night before were very nice.

Enjoyed my stay! Room was nice and bed was comfortable. Only had one issue with elevator not working properly. Had to utilize a further one that was running very slowly.

Enjoyed my stay! Room was nice and bed was comfortable. Only had one issue with elevator not working properly. Had to utilize a further one that was running very slowly.

Staff very accommodating and helpful, rooms were clean, Clean d stay here again

Staff very accommodating and helpful, rooms were clean, Clean d stay here again

Overall it was nice I expected the room to look a little better for the price was it was still quite cozy and clean

Overall it was nice I expected the room to look a little better for the price was it was still quite cozy and clean

Our ac leaked

Our ac leaked

This property has a moisture issue in the rooms. During our entire stay the floors were wet. Our clothes and sheets on our bed were damp. I actually slipped a few times due to the slick floor. Downstairs, in the lobby, they had dehumidifiers but they need them for the rooms as well. I booked 2 rooms and this was the case with both rooms. I would not stay here again.

This property has a moisture issue in the rooms. During our entire stay the floors were wet. Our clothes and sheets on our bed were damp. I actually slipped a few times due to the slick floor. Downstairs, in the lobby, they had dehumidifiers but they need them for the rooms as well. I booked 2 rooms and this was the case with both rooms. I would not stay here again.

Loved the view of the river and having an open balcony to sit outside. Room was ready well before checkin. Hotel was extremely clean and spacious. Pool was very nice having indoor and outdoor. Beds were very comfortable.

Loved the view of the river and having an open balcony to sit outside. Room was ready well before checkin. Hotel was extremely clean and spacious. Pool was very nice having indoor and outdoor. Beds were very comfortable.

Beautiful hotel...nice staff

Beautiful hotel...nice staff

Other than having our room downgraded due to overbooking, everyone was nice and the rooms were very clean

Other than having our room downgraded due to overbooking, everyone was nice and the rooms were very clean

Great

Great

They couldn’t find my reservations and put me in a terrible room

They couldn’t find my reservations and put me in a terrible room

Room was okay. Limited outlets. Staff at check-in were very accommodating and nice. Staff in morning.. complete opposite. Hotel is located in a rundown area polluted with graffiti, litter and some shady (kind word) people. Had your typical hoodlums in 80 degree weather wearing hoodies with the hoods up and pants hanging off their bottoms walk pass me while staring me down trying to intimidate me, not wanting to share the sidewalk walking into the property as I was walking in the opposite direction. The place seems to cater to this population as it is located in this type of neighborhood. Not a safe or inviting place.

Room was okay. Limited outlets. Staff at check-in were very accommodating and nice. Staff in morning.. complete opposite. Hotel is located in a rundown area polluted with graffiti, litter and some shady (kind word) people. Had your typical hoodlums in 80 degree weather wearing hoodies with the hoods up and pants hanging off their bottoms walk pass me while staring me down trying to intimidate me, not wanting to share the sidewalk walking into the property as I was walking in the opposite direction. The place seems to cater to this population as it is located in this type of neighborhood. Not a safe or inviting place.

It’s very clean, I love it.

The room was clean, comfortable and the staff was friendly. Great location to both Conway and local beaches.

What I had to go on when selecting a room in this hotel was the photos and the rating. I was expecting an above average hotel. I believe the rating was at least 89 and the pictures I’ve previewed of the room were excellent. The room was plain, and nothing to get excited about. My main issues are. The use of the secondary AC unit on the floor. In the bath room There was a broken baseboard tile that looks like it might’ve been molded. The bathroom floor was painted black. And when, using the shower, the water leaked on the floor. The two points Sheraton was a waste of money.

Friendly welcome! Staff very helpful and upbeat! Great location and not too far access to the beach!

First room we check into was dirty. Next room.

Decent room for the money. Clean and friendly.

This hotel was so refreshing! We were greeted by such a clean smell, unlike the last place...skunk weed! I recognized the renovations as the same in the Convention Center. I love the minimalistic scale of the furniture (does anybody ever really use all those drawers?). Nice river view (could use 2 chairs on the balcony) This time to hot to sit there. Only slight problem was need more coffee. I just asked the staff and was provided more, however, the next day none was replenished. Definitely would stay here again!

Enjoyed the view of the Intracoastal waterway.!!

Property was a little run down.

Great locations but need improvements. Lobby smelled great but the rooms smelled old. Showers need better cleaning, grout in the shower

The willingness of staff

This hotel was right next door to the location we came to Myrtle Beach to visit. The lobby and bar area is large and very nice.

Great stay. I loved the convenience of being just outside of north myrtle beach. Rooms were great and has a lot of space.

Came with my husband as a sort of honeymoon. The room was super clean. The bathroom was very clean and very nice. The bed was comfortable. The view from the balcony wasn’t very exciting but it was still nice to sit out on and watch the sunset together. It was great experience, I definitely recommend and would definitely stay here again.

There were no rooms

Nice hotel, clean and comfortable

Modern hotel at a good price. A little out of the way for local attractions.

Nice hotel with great front desk service. Breakfast was good with basic hot food options of sausage, eggs, and waffles.

STAY AWAY - Worst hotel experience EVER. MOLD and poorly working air conditioner. Water and moisture everywhere! Rude and unwelcoming front desk and manager. Broken bathroom doors. Rates are too high and no breakfast included. Had to stay 3 rough nights since paid for and no refunds.

Love it

It was very nice

Alwahs an amazing stay! Had an issue with check-in, but they helped me fix it and even gave us some free drinks. Love going to the shows at the boathouse next door!

The hotel was great but the establishment nextdoor was really noisy!

Clean, friendly staff.

Only stayed one night but it will be our go to for our next four planned visits over the next few months. Everything was in its place and our room was very clean.

Everything was great. The staff, the facilities are great. The only improvement would be an electrical outlet near the head of bed. Everything else was great.

Needed some serious mopping and visitors in the other room were extremely loud and marijuana smell was everywhere and people were so loud up until midnight to 1 o’clock in the morning if not later.

Property was very clean. Front desk personnel were very nice.

Could it

Staff was not wearing earbuds this time. They were very attentive and friendly. Even put a note in to housekeeping, to not disturb us. The young dark headed bartender was so nice and attentive. Sorry, i forgot her name. The food was a little disappointing. I expected more. The mashed potatoes had no flavor real flavor. The salmon was alright, ive had much better. The sauteed spinach was VERY GOOD. I still give them 5 stars. The place is clean, beds are THE most comfotable ive ever slept in. Its quiet and off the beaten path!

Wasnt able to get the room i paid for

Needs upgrades

Great hotel

This property is safe, clean and very convenient. The staff was very friendly. atent and courteous

Man when I tell you this place smelt so good when we walked inside we just had to stay!

Downside-room had musty smell. Glad we had room air freshener. Our “riverview” blocked by roof covering indoor pool. And outlets not updated and convenient for phone/ipad chargers.

However, I was told there would be someone to checkout with, even though I was leaving at 4:45am. No one was available, so I left the keys at the desk and hope they will email me the receipt.

Could not provide appropriate appliances in the room. Pool is not well maintained.

Comfortable bedding!!

Best choice

Check in was a good experience, the lobby, bar, and restaurant looked nice and clean. Nice looking pool and exercise area, but I did not use. The room was in ok shape, the carpet was at the end of it's life and the wallpaper looked like it was installed to cover a poor repair. The lighting in the room was poor and needed upgrading. On the better side, the bathroom was nice, good shower, sink area, and was clean.

The girl at the front desk was very nice. Clean room and comfy beds.

The hotel was great-the rooms were great and comfortable the hotel is actually on the water so if you are looking for serenity and peacefulness this is that hotel. If you are looking for a bit of the night life - you can walk over to the restaurant they have live music. If not stay in the hotel and go down to their restaurant and bar -the food was great and so was the drinks.

Clean, large tv

Cute little patio and room was nice. No morning coffee or breakfast

Stay was fine. No issues.

My stay was good.

Typically, very convenient by Myrtle International Airport good value

Nice hotel and friendly staff. The check in process was easy and it appears the guests like socializing at the hotel bar.

Excellent customer service from all employees. Very Clean and Extremely Accommodating. I highly recommend.

Great value.

Very clean and tidy, convenient location made it easy to get there.

They do not have any ice buckets in room. Although they have ice machines ?

The room was fine. Breakfast would have been good except they seemed to put everything out early and if you didn't get there early enough, it wasn't hot or fresh.

Love this hotel! Stay here all the time for business! Love the balconies and The View. Wish they would fix the mold problem behind the wallpaper near the balcony doors. Sometimes run out of coffee in the mornings which is not convenient but not the end of the world. I love the bartenders at the bar and the food! Great place, I'll continue to stay there!

Great staff and facility

Staff was very friendly and the room was clean and a comfortable bed