Homewood Suites by Hilton Charleston - Mt Pleasant

Very welcoming staff from top to bottom

Always enjoy staying here. Close to the beach. Great staff and management. Best hotel breakfast. Clean rooms and a nice pool. We will be back again!

It as clean easy to get to and the staff was friendly One of the dryers was broken which left only 1 to dry clothes..

Rooms were good housekeeping was wonderful. Staff was lovely. Will come back again.

We have stayed here in the past. The new management have done wonderful improvements! Much better! Rooms have definitely been upgraded, hallways always smelled fresh and clean, breakfast was pretty good with multiple dishes, pool and property was nice and clean. I would say the parking needs to be improved and expanded some how. If you have pets be careful in the dog park area by the woods. We came across some copper heads. Other than that the location is great and tucked away enough to not seem busy and close to the beach as always. Will always choose here to stay!

Portable air conditioner, very loud and still humid. Tv only got one channel the whole time we were there

When checking out the next morning m the manager apologized for the guy working because they were supposed to have put us in joining rooms from the get go. I think I should get money back.

Property was modern & Friendly The pool location

Property was modern & Friendly The pool location

Pet friendly and quite rooms. Property was very clean and well maintained. We will definitely stay again. Pool area was great as well. Great location to the beach, shopping, and restaurants.

The location. The ice maker in the fridge was so loud we couldn’t use it and had to purchase ice at a nearby store. The tv in the bedroom wasn’t connected to the internet and the one in the living area kept freezing up the whole time. The pool was filthy at 2:30 pm on a Tuesday. The bottom was black in places and there was what appeared to black mold all around the sides, steps and tiles. I wanted it to enjoy a leisurely pool afternoon and swim, didn’t happen. When we were departing this morning we saw a giant bug on the pool sign on an inside hallway. I think it was a cockroach. Breakfast was pretty good the first morning but by the end of our stay it was lackluster and all the heated items except the eggs much had the same color-gray and cold.

The location. The ice maker in the fridge was so loud we couldn’t use it and had to purchase ice at a nearby store. The tv in the bedroom wasn’t connected to the internet and the one in the living area kept freezing up the whole time. The pool was filthy at 2:30 pm on a Tuesday. The bottom was black in places and there was what appeared to black mold all around the sides, steps and tiles. I wanted it to enjoy a leisurely pool afternoon and swim, didn’t happen. When we were departing this morning we saw a giant bug on the pool sign on an inside hallway. I think it was a cockroach. Breakfast was pretty good the first morning but by the end of our stay it was lackluster and all the heated items except the eggs much had the same color-gray and cold.

Location and landscape The room held smells of what was cooked in the kitchen

Location and landscape The room held smells of what was cooked in the kitchen

Superb

Great staff great location. Close to many tourists attractions. Clean quiet and friendly staff.

Leaking t Refrigerstor should have been identified and fixed before room rented

The breakfast was very good. The staff were very helpful. The pool area needs update. It needs to be much larger. It’s very boring looking out there. Nothing attractive I suggest lounging chairs in the shade area music playing in the background

Very good

👍👍👍

The pool area needs update. It needs to be much larger. It’s very boring looking out there. Nothing attractive I suggest lounging chairs in the shade area music playing in the background

The location is the best part about this place. The room size was good. But it smelled like mildew all over the hotel but especially in our room. We were very thankful to only have had one night there, because the smell made the room feel very gross.

The whole facility was very clean. N/A

The whole facility was very clean. N/A

Overall grade for the price point a C. Toilet was too low and continuous ran unless unless you played with the handle. Water was turned off from 10pm to 4am for a maintained issue. No Water. Walls had coffee or shmuchs on it in the bedroom. Front desk staff were hard to find. This was a convenient locations for Boone Hall and the Isle of Palm.

Convenient location and the hotel was well taken care of. Room was very comfortable and modern decor.

We will always stay here when visiting the area.

Exceptional

Breakfast had a nice selection. Some change would have been nice but we had something different every morning we stayed. We stayed 5 days

Great amenities. Friendly staff. Great location for shopping, eats and beaching.

Very good

It was clean. Staff was friendly

It was clean. Staff was friendly

The breakfast was very good, with a nice selection

Breakfast starts at 5:30 which is really good for early bird travelers

Breakfast was really good. Need to have some chocolate chips for the waffles. Staff wasn't very friendly at check in.

Breakfast was really good. Need to have some chocolate chips for the waffles. Staff wasn't very friendly at check in.

We enjoy this hotel. It is in a convenient location for us. The breakfast is good and the pool area is nice. It is also walking distant to several very good restaurants. The problem this stay though was a series of maintenance issues including the batteries for the lock for the room died requiring us to make three inconvenient trips to the fro to desk before maintenance was sent to replace the batteries.

Lovely property tucked away in a quiet neighborhood that includes walkable shopping, groceries, and trendy restaurants. The lady who handled the night shift and provided a bounteous breakfast was so friendly and did an amazing job.

Lovely property tucked away in a quiet neighborhood that includes walkable shopping, groceries, and trendy restaurants. The lady who handled the night shift and provided a bounteous breakfast was so friendly and did an amazing job.

Superb

Superb

The hand held shower wand didn't work. We needed to use the pull.out bed and there were no linens for it. I called the front desk and actually had to go down to the desk to get the linens. I think that was not very customer friendly.

The hand held shower wand didn't work. We needed to use the pull.out bed and there were no linens for it. I called the front desk and actually had to go down to the desk to get the linens. I think that was not very customer friendly.

Rooms were spacious. Safe, quiet neighborhood. Food and shopping within walking distance.

Rooms were spacious. Safe, quiet neighborhood. Food and shopping within walking distance.

Exceptional

Everything convenient to walk to food and other. Rooms clean and comfy. Nice personal greeting on TV very nice touch. People trying to sell things to us by luring you to a free meal only to be pounced upon by sales people trying to get you to buy. People come to relax not to be sale pitched.

Everything convenient to walk to food and other. Rooms clean and comfy. Nice personal greeting on TV very nice touch. People trying to sell things to us by luring you to a free meal only to be pounced upon by sales people trying to get you to buy. People come to relax not to be sale pitched.

Staff and clean room

Staff and clean room

Great stay. Thank you

Great stay. Thank you

The hotel is excellent. Beautiful, comfortable, and very well run. The staff was wonderful, friendly, attentive, and genuinely caring. We enjoyed our stay so much that we extended it three times. The only thing that was disappointing was the pet fee. We were charged the full pet fee each time we extended our stay, even though we stayed in the same room with the same dog. That felt unnecessary and quite expensive.

The hotel location was perfect for me having to attend training at Isle of Palms. I literally could run to my room on breaks I was so close. If I return to Mt. Pleasant and not get an Airbnb I will definitely return there for another stay.

The hotel location was perfect for me having to attend training at Isle of Palms. I literally could run to my room on breaks I was so close. If I return to Mt. Pleasant and not get an Airbnb I will definitely return there for another stay.

outstanding clean room and service!!!

outstanding clean room and service!!!

Room size was nice and main hotel spaces were updated. No air conditioning, no hot water, room was dirty.

better in years past. The location is great. Bed was very comfortable. All the Mexican food at breakfast was a put off.

… The room windows didn’t lock the ac was roller one with 2 inches of dust on the filter we turned on the fan and dust went everywhere.

The breakfast was ok. The breakfast area was a little crowded when we went around 8:30-9am. The price was way too much for what our family is used to paying for 1 night.

Roomy and clean. Staff is very helpful. Best “breakfast included” choices we’ve ever seen. We will be staying here again! Plus, walking distance to many cute shops and shopping.

Roomy and clean. Staff is very helpful. Best “breakfast included” choices we’ve ever seen. We will be staying here again! Plus, walking distance to many cute shops and shopping.

Staff was friendly. Rooms are clean, laundry available Breakfast was the same every day, need some changed

Staff was so courteous and helpful. Recommended places for my family. Everything was great!

Staff was so courteous and helpful. Recommended places for my family. Everything was great!

Everything No complaints

Terrific experience overall.

Terrific experience overall.

Everything was fine. Nothing outstanding

Everything was fine. Nothing outstanding

The hotel well

The hotel well

Close to different restaurants. All within walking distance! Breakfast was nice. Quiet place. Beach is 5 minutes away

The room was spacious and clean. We had everything we needed for a comfortable stay. The location was perfect, near shops and the beach!!! I would definitely stay here again!!

The room was spacious and clean. We had everything we needed for a comfortable stay. The location was perfect, near shops and the beach!!! I would definitely stay here again!!

Breakfast was bland but we realize you may have to season things on your own because you're trying to meet all health issues.

Staff was courteous and helpful.Nice breakfast buffet and Wednesday evening happy hour. Only negative was that the near by wooded area had an unattractive amount of trash on the ground Our third stay and consistently same each time

Staff was courteous and helpful.Nice breakfast buffet and Wednesday evening happy hour. Only negative was that the near by wooded area had an unattractive amount of trash on the ground Our third stay and consistently same each time

Great hotel . Clean great amenities. Nice kitchen comes with all the pots and utensils I need . Will be coming back soon .

Great hotel . Clean great amenities. Nice kitchen comes with all the pots and utensils I need . Will be coming back soon .

It was great

It was great

Great location, great staff, great amenities, great location… lots of stores and restaurants to walk to. Room was perfect!

Great location, great staff, great amenities, great location… lots of stores and restaurants to walk to. Room was perfect!

Everything was great! Might think about a microwave at breakfast area to heat up food!! Otherwise it was great

Everything was great! Might think about a microwave at breakfast area to heat up food!! Otherwise it was great

Everything was great, no problems

Courteous staff and great location

Courteous staff and great location

Room was clean and spacious. We only stayed one night so didn't use much of the facilities. Breakfast was ok. Staff were friendly and helpful. Elevator was very slow. Everything else was great.

THE TV WOULD NOT WORK IN THE SITTING ROOM-TRIED TO CALL THE DESK AND NEVERANSWERED.

THE TV WOULD NOT WORK IN THE SITTING ROOM-TRIED TO CALL THE DESK AND NEVERANSWERED.

It was a good night. The only thing I would say is the tiles in bathroom needs some cleaning.

It was a good night. The only thing I would say is the tiles in bathroom needs some cleaning.

Hotel has deferred maintenance which needs to be addressed. Staff did not seem to care about issues with fire alarm and leaking toilet. Never came to fix either.

Our room had mouse poop on the floor. House keeping wasn’t great, she didn’t speak English. Showed up in the afternoon when we were getting ready to go to a wedding. We Asked her to come back the next day mid morning and she came back the next evening when we were getting ready for dinner. When we got back, she had left our dirty towels on the floor in the hallway in front of our door and trash spilled out on the ground. It was late and the guy at the desk said he was the only one there so it would be there until housekeeping was back. There is an ice maker in the fridge that did not work and no ice maker in the hotel. This was a little annoying. Trim on the wall was peeling off. We did like the location of the hotel. It was a comfortable stay other than housekeeping coming at odd times. I have listed my complaints but over all, it was a decent stay and I would return if we go back.

Our room had mouse poop on the floor. House keeping wasn’t great, she didn’t speak English. Showed up in the afternoon when we were getting ready to go to a wedding. We Asked her to come back the next day mid morning and she came back the next evening when we were getting ready for dinner. When we got back, she had left our dirty towels on the floor in the hallway in front of our door and trash spilled out on the ground. It was late and the guy at the desk said he was the only one there so it would be there until housekeeping was back. There is an ice maker in the fridge that did not work and no ice maker in the hotel. This was a little annoying. Trim on the wall was peeling off. We did like the location of the hotel. It was a comfortable stay other than housekeeping coming at odd times. I have listed my complaints but over all, it was a decent stay and I would return if we go back.

NO ROOMS were ready until exactly at 4??? Never heard this one before. 15 people all waiting for rooms so then at 4 there was a line waiting for rooms !!!!!! NEVER. RECEIVED ANY SERVICE FROM HOUSEKEEPING. Was out of room all day, had to go to front desk for clean towels !!!! Not the standards expected when staying at a Hilton property

NO ROOMS were ready until exactly at 4??? Never heard this one before. 15 people all waiting for rooms so then at 4 there was a line waiting for rooms !!!!!! NEVER. RECEIVED ANY SERVICE FROM HOUSEKEEPING. Was out of room all day, had to go to front desk for clean towels !!!! Not the standards expected when staying at a Hilton property

They had a great hot breakfast every morning. The beds sleep great. the staff was friendly and helpful

They had a great hot breakfast every morning. The beds sleep great. the staff was friendly and helpful

Very nice hotel I would definitely stay again! Free breakfast was a bonus!

Very nice hotel I would definitely stay again! Free breakfast was a bonus!

Rooms were very clean, staff was friendly and helpful. Breakfast could offer more choices.

Rooms were very clean, staff was friendly and helpful. Breakfast could offer more choices.

Wonderful customer service when we arrived at 11 pm. Overall experience was excellent!!

Wonderful customer service when we arrived at 11 pm. Overall experience was excellent!!

Bad timing in regards to parking lot repairs

Bad timing in regards to parking lot repairs

Our room wasn’t super clean. But the hotel was overall. The be person who cleaned our room on Wednesday of our stay was very good.

Our room wasn’t super clean. But the hotel was overall. The be person who cleaned our room on Wednesday of our stay was very good.

Second year staying at this location and perfect riding bikes to beach as well as riding to friends’ house in historic old village of mt pleasant!

Second year staying at this location and perfect riding bikes to beach as well as riding to friends’ house in historic old village of mt pleasant!

Clean room. Great value for what I paid. I have paid more for a lot less. Easy to get in and out of.

Clean room. Great value for what I paid. I have paid more for a lot less. Easy to get in and out of.

There was a dirty washcloth left in the shower. Floors were dirty. Trash was never gathered during our stay and we did not leave a sign on our door. We originally booked a double queen but was informed one was not available when we arrived so was put in a king suite and told we would be moved the next day which never happened even after requesting and reminding the next day. After waiting a while we were hungry and tired and decided to just stay in the room given. To late in the day and with a dog and not eating we needed to relax and not have to worry about changing rooms. We were on vacation, we wanted to enjoy our time, make the most of our time. Breakfast was great. Staff was courteous. I just wish they would have been more helpful. I feel like I was charged for the double queen. I was told I would be compensated for the crappy room and lack of service but so far I haven’t been. Overall it would be a lovely place to stay that is close to the beach for a family with animals. I wanted a getaway with my aging dog that had never been to the beach. I was disappointed. I hope others have a better experience.

There was a dirty washcloth left in the shower. Floors were dirty. Trash was never gathered during our stay and we did not leave a sign on our door. We originally booked a double queen but was informed one was not available when we arrived so was put in a king suite and told we would be moved the next day which never happened even after requesting and reminding the next day. After waiting a while we were hungry and tired and decided to just stay in the room given. To late in the day and with a dog and not eating we needed to relax and not have to worry about changing rooms. We were on vacation, we wanted to enjoy our time, make the most of our time. Breakfast was great. Staff was courteous. I just wish they would have been more helpful. I feel like I was charged for the double queen. I was told I would be compensated for the crappy room and lack of service but so far I haven’t been. Overall it would be a lovely place to stay that is close to the beach for a family with animals. I wanted a getaway with my aging dog that had never been to the beach. I was disappointed. I hope others have a better experience.

This was a perfect place to stay! The staff (especially Cathy) was amazing. Walking distance from Target as well as restaurants and shopping. Loved it here.

This was a perfect place to stay! The staff (especially Cathy) was amazing. Walking distance from Target as well as restaurants and shopping. Loved it here.

Room was clean and very accommodating!

Room was clean and very accommodating!

I really like all of the employees they was wonderful always was on point to give us what we need and I also liked the customer service front desk

I really like all of the employees they was wonderful always was on point to give us what we need and I also liked the customer service front desk

The main parking lot is small but there is additional parking next door the hotel uses.

The main parking lot is small but there is additional parking next door the hotel uses.

I reserved a room for four nights five days for my sons baseball tournament. My AC stopped working, I reported it to the front desk and she said I have nothing to change you to I’m full. I asked for the manager and they said Monday. I emailed Monday and by Thursday the response I got was “ you booked thru Expedia, there’s nothing we can do” I was shocked because even though I understand the 3rd party policy, My AC stopped working at their facility in room 102. Not in Expedia’s hotel it’s a Hilton hotel brand. I am highly disappointed on the management’s response and actions. Nothing was done about it. Zero Stars terrible customer service.

I reserved a room for four nights five days for my sons baseball tournament. My AC stopped working, I reported it to the front desk and she said I have nothing to change you to I’m full. I asked for the manager and they said Monday. I emailed Monday and by Thursday the response I got was “ you booked thru Expedia, there’s nothing we can do” I was shocked because even though I understand the 3rd party policy, My AC stopped working at their facility in room 102. Not in Expedia’s hotel it’s a Hilton hotel brand. I am highly disappointed on the management’s response and actions. Nothing was done about it. Zero Stars terrible customer service.

We enjoyed our stay

We enjoyed our stay

Bueno, bonito y aprecio. Muy cerca a todo.

Bueno, bonito y aprecio. Muy cerca a todo.

We loved the Mt Pleasant area. The hotel was good and served our needs for staying. The A/C wasn’t working in the lobby area and breakfast was okay, the “fresh fruit” appeared to be frozen.

We loved the Mt Pleasant area. The hotel was good and served our needs for staying. The A/C wasn’t working in the lobby area and breakfast was okay, the “fresh fruit” appeared to be frozen.

Kathy was great. I would recommend this for family, leisure, and business.

Kathy was great. I would recommend this for family, leisure, and business.

Good location near historic Charleston. Great amenities and breakfast.

Good location near historic Charleston. Great amenities and breakfast.

Great location. Convenient to Isle of Palms and Mt Pleasant.

Great location. Convenient to Isle of Palms and Mt Pleasant.

The staff was excellent! We loved the breakfasts and the social night! Had some very loud continual noises in room 102. Also had several outlets without power. I also felt bad for the staff who had to deal with no air air-conditioning in the lobby area.

The staff was excellent! We loved the breakfasts and the social night! Had some very loud continual noises in room 102. Also had several outlets without power. I also felt bad for the staff who had to deal with no air air-conditioning in the lobby area.

Stayed here for 2 nights in June 2025. Rooms were spacious and very clean. The property looks to be recently updated and the grounds are well maintained. It’s a pet friendly hotel but you would never know it, as there was never any oder. Great hot and cold breakfast options and the staff was very friendly. Would recommend this property 100%

Stayed here for 2 nights in June 2025. Rooms were spacious and very clean. The property looks to be recently updated and the grounds are well maintained. It’s a pet friendly hotel but you would never know it, as there was never any oder. Great hot and cold breakfast options and the staff was very friendly. Would recommend this property 100%

Family stay for weekend. We have a big family, so it was nice to have the space to accommodate us. Pool was clean. Breakfast was good. When we asked for fresh towels, they brought them right up.

Family stay for weekend. We have a big family, so it was nice to have the space to accommodate us. Pool was clean. Breakfast was good. When we asked for fresh towels, they brought them right up.

Toilet had a partial ring around the water line. Room stunk. Towel had orange stains on it? On the positive side…Service is always great, and they even had a hospitality event on Wednesday night that was great.

Toilet had a partial ring around the water line. Room stunk. Towel had orange stains on it? On the positive side…Service is always great, and they even had a hospitality event on Wednesday night that was great.

Very nice hotel, spacious, clean rooms. The continental breakfast and pool are great too. We will be back.

Very nice hotel, spacious, clean rooms. The continental breakfast and pool are great too. We will be back.

Great location to get to and from the beach. This is the 3rd year we have stayed here for our weekend getaway.

Great location to get to and from the beach. This is the 3rd year we have stayed here for our weekend getaway.

This is my 4th time staying at this hotel. It seems like the property is just going downhill each year. I definitely won’t be back after this trip. Last year the issue was I booked a king size bed for a higher rate when booking but was given a queen size bed for the price of a king. My partner’s hit his foot on the metal rails due to the mattress being too small for the rails when we told front desk about the issue nothing was done just an ok we will look at it statement... This year there was no hot water. We called down to the front desk twice and we got told to run the bathroom sink water and shower at the same time and it would heat up! Ummmm huh? It took hours for house keeping to bring us new towels and wash cloths. The on site laundry room only had one washer that was supposed to be functional but it wasn’t. What a surprise. It didn’t wash the clothes or drain properly. When we told front desk there was nothing said just an ok. They offered nothing to help solve the issue or accommodate us for the trouble. At breakfast the water had rust and dirt at the bottom of it. For almost $300 a night I expected much more. I only had a two night stay so my family just tried to make the most of it. I don’t recommend anyone staying here. There was also an incident where the fire alarm went off but it wasn’t very audible until we opened the door. It ended up being nothing serious but we didn’t know until going down to the lobby.

This is my 4th time staying at this hotel. It seems like the property is just going downhill each year. I definitely won’t be back after this trip. Last year the issue was I booked a king size bed for a higher rate when booking but was given a queen size bed for the price of a king. My partner’s hit his foot on the metal rails due to the mattress being too small for the rails when we told front desk about the issue nothing was done just an ok we will look at it statement... This year there was no hot water. We called down to the front desk twice and we got told to run the bathroom sink water and shower at the same time and it would heat up! Ummmm huh? It took hours for house keeping to bring us new towels and wash cloths. The on site laundry room only had one washer that was supposed to be functional but it wasn’t. What a surprise. It didn’t wash the clothes or drain properly. When we told front desk there was nothing said just an ok. They offered nothing to help solve the issue or accommodate us for the trouble. At breakfast the water had rust and dirt at the bottom of it. For almost $300 a night I expected much more. I only had a two night stay so my family just tried to make the most of it. I don’t recommend anyone staying here. There was also an incident where the fire alarm went off but it wasn’t very audible until we opened the door. It ended up being nothing serious but we didn’t know until going down to the lobby.

Hotel was clean and the room was very clean as well. Everything we needed was supplied in the room kitchen as well! The pool area was lovely and there was a nice grill for those looking to cookout. The hotel is located in a great area and is close to the beach, shopping, and restaurants. The only minor issue I had was that the pillows were very soft (great for those who love a cloud-like pillow) and I had to stack 4 on top of one another. Not a big deal though, as I will just bring a firm pillow from home on my next stay at this hotel. I will definitely stay at this hotel on our next trip to the area!

Hotel was clean and the room was very clean as well. Everything we needed was supplied in the room kitchen as well! The pool area was lovely and there was a nice grill for those looking to cookout. The hotel is located in a great area and is close to the beach, shopping, and restaurants. The only minor issue I had was that the pillows were very soft (great for those who love a cloud-like pillow) and I had to stack 4 on top of one another. Not a big deal though, as I will just bring a firm pillow from home on my next stay at this hotel. I will definitely stay at this hotel on our next trip to the area!

Great price . Great service .

Great price . Great service .

We had a good experience overall. The were issues with the first two rooms we stayed in due to air conditioning not working but the staff were quick to make it right. We had a cold experience with the staff when checking out that was odd but overall they were kind.

We had a good experience overall. The were issues with the first two rooms we stayed in due to air conditioning not working but the staff were quick to make it right. We had a cold experience with the staff when checking out that was odd but overall they were kind.

Can't fault the hotel. Excellent for business and family holiday!

Can't fault the hotel. Excellent for business and family holiday!

Thank you very much!

Thank you very much!

Everything was good as usual but my room was nearest the exit door to the back parking lot. The door did not lock. At all . No key was needed to open it. Anyone could walk into the hotel. I reported it and they seemed aware of it. It was also a very dirty door and the rug was worn and rolled up on the end. They did nice renovations but i did not like the door unlocked. room was nice.

Everything was good as usual but my room was nearest the exit door to the back parking lot. The door did not lock. At all . No key was needed to open it. Anyone could walk into the hotel. I reported it and they seemed aware of it. It was also a very dirty door and the rug was worn and rolled up on the end. They did nice renovations but i did not like the door unlocked. room was nice.

Didn't Like: breakfast was very good, but need more hot food variety

Didn't Like: breakfast was very good, but need more hot food variety

The place was in a perfect spot. Target and some bars and restaurants are nearby. Our room was newly renovated so it was so clean. Breakfast was good as well, daily eggs and different meats everyday. Susan, who checked us in, was so friendly and helpful. Though, the pillows were old and flat, and beddings were worn out but our 5-night stay was still great. Would definitely come back.

The place was in a perfect spot. Target and some bars and restaurants are nearby. Our room was newly renovated so it was so clean. Breakfast was good as well, daily eggs and different meats everyday. Susan, who checked us in, was so friendly and helpful. Though, the pillows were old and flat, and beddings were worn out but our 5-night stay was still great. Would definitely come back.

The room had a kitchenette and a full-size refrigerator. The continental breakfast was excellent every morning, too. The only thing that needed attention was the pool. It was dirty. It had rained the day before. My kids wanted to swim. They would not get into the pool because of how dirty it was.

The room had a kitchenette and a full-size refrigerator. The continental breakfast was excellent every morning, too. The only thing that needed attention was the pool. It was dirty. It had rained the day before. My kids wanted to swim. They would not get into the pool because of how dirty it was.

Loved easy access to IOP Beach, variety of dining options within walking distance

Loved easy access to IOP Beach, variety of dining options within walking distance

This is a nice property. however it lacked certain amenities. The room didn't have tissues, note pad, pen. The air conditioning was noisy & it fluctuated. The rooms were ok, windows dirty. Housekeeping only came every other day. Cigarette butts on ground outside. The pool was uninviting, looked dirty. It was ok but i expected more from a Hilton property.

This is a nice property. however it lacked certain amenities. The room didn't have tissues, note pad, pen. The air conditioning was noisy & it fluctuated. The rooms were ok, windows dirty. Housekeeping only came every other day. Cigarette butts on ground outside. The pool was uninviting, looked dirty. It was ok but i expected more from a Hilton property.

We had a wonderful stay here! Room was clean and spacious! Looked just like the pictures online! The front desk staff were so helpful and kind! The whole hotel was so beautiful! They just went through some renovations and they did a beautiful job! Not only was it a beautiful place to stay but you could walk to nearby shops and restaurants. Not to mention Target! It was over all a very nice stay! We will definitely stay here again!

We had a wonderful stay here! Room was clean and spacious! Looked just like the pictures online! The front desk staff were so helpful and kind! The whole hotel was so beautiful! They just went through some renovations and they did a beautiful job! Not only was it a beautiful place to stay but you could walk to nearby shops and restaurants. Not to mention Target! It was over all a very nice stay! We will definitely stay here again!

I really liked the new remodeling done around the property.

I really liked the new remodeling done around the property.

My family and I stayed here for a little weekend getaway to Charleston. The hotel was in a great location, clean, safe and very family friendly. Would highly recommend and will definitely be coming back again soon!

My family and I stayed here for a little weekend getaway to Charleston. The hotel was in a great location, clean, safe and very family friendly. Would highly recommend and will definitely be coming back again soon!

They don't clean well and it's noisy in the evening by the pool.

They don't clean well and it's noisy in the evening by the pool.

Love it

Love it

Enjoyed our stay here. Did not like the breakfast. The Wednesday night dinner was very good!!! They didn’t have the room we originally booked and that was disappointing.

Enjoyed our stay here. Did not like the breakfast. The Wednesday night dinner was very good!!! They didn’t have the room we originally booked and that was disappointing.

Excellent hotel for our spring break vacation. Close to IOP beach and Sullivan’s Island beach and walking distance to nice restaurants and shopping.

Excellent hotel for our spring break vacation. Close to IOP beach and Sullivan’s Island beach and walking distance to nice restaurants and shopping.

The room we booked was unavailable because the air conditioning did not work. We got a different room. When we went to that room, it already had a guest in it. We got a 3rd room, supposedly non-smoking but the room reeked of smoke. And the bathroom was even worse. Disgusting. There was no other room available so we left and booked a nearby hotel. Will note that the lady at the lobby tried her best to fix things but it was just an unfixable mess.

The room we booked was unavailable because the air conditioning did not work. We got a different room. When we went to that room, it already had a guest in it. We got a 3rd room, supposedly non-smoking but the room reeked of smoke. And the bathroom was even worse. Disgusting. There was no other room available so we left and booked a nearby hotel. Will note that the lady at the lobby tried her best to fix things but it was just an unfixable mess.

There was only one trash can in the entire room. The kitchen had no trash can and the lights and charging stations were all unplugged. It took us a minute to plug everything in. It’s almost like the room wasn’t set up. But overall, good.

There was only one trash can in the entire room. The kitchen had no trash can and the lights and charging stations were all unplugged. It took us a minute to plug everything in. It’s almost like the room wasn’t set up. But overall, good.

At 6:30 PM, my room was still not ready. When I did get into the room, the bathroom floor was dirty, and there was a dead bug in there. When I turned on the overhead fan in the bedroom, huge clumps of dust flew around the room. Went down to breakfast on Monday at 8:30, breakfast is supposed to end at nine. There was barely any food left.

At 6:30 PM, my room was still not ready. When I did get into the room, the bathroom floor was dirty, and there was a dead bug in there. When I turned on the overhead fan in the bedroom, huge clumps of dust flew around the room. Went down to breakfast on Monday at 8:30, breakfast is supposed to end at nine. There was barely any food left.

Constant sound of an air compressor or water pressure system right at the head of the bed, at all hours. That’s ok

Constant sound of an air compressor or water pressure system right at the head of the bed, at all hours. That’s ok

Quite

Quite

There were no ice machines in the building. No telephones in the room so you could not call the front desk or any information with the phone Number. When we arrived at 3:00 for our check in our rooms were not ready & we were told they would be ready when we returned from getting something to eat. When we returned only 1 room was ready so that gave us the other room on another floor which we had asked for them to be close together. The cable TV did not work the first night & the lamps did not work either. They did get those items fixed the next day.

There were no ice machines in the building. No telephones in the room so you could not call the front desk or any information with the phone Number. When we arrived at 3:00 for our check in our rooms were not ready & we were told they would be ready when we returned from getting something to eat. When we returned only 1 room was ready so that gave us the other room on another floor which we had asked for them to be close together. The cable TV did not work the first night & the lamps did not work either. They did get those items fixed the next day.

Very nice, clean and spacious. We also really enjoyed the breakfast buffet. We will definitely be staying here again.

Very nice, clean and spacious. We also really enjoyed the breakfast buffet. We will definitely be staying here again.

Our room was not ready when we arrived and we arrived 2 hours after check in time. When we got into the room it was not clean. It looked like all that was done was emptied trash and changed linens. There were stains on the bathroom floor that were not scrubbed around toilet and the paper was not refilled. We found a safety pin left behind that our toddler could have found if we had not found it first. There were no towels in the room when we arrived. Asked at the desk about it and was informed that none were available and they would bring some up. When we got towels they gave us 3 for a family of 5. This was a reoccurring issue during our stay. We wanted to use the guest laundry but was informed that it was out of order. Also saw an uncovered power outlet that thankfully was behind the curtain in the living space. When we talked to management at the hotel the reason they gave us was staffing issues. I understand this but it would have been nice to know this when we arrived that inadequate staff could impact services. We sent an email to the GM of the hotel but never received a response.

Our room was not ready when we arrived and we arrived 2 hours after check in time. When we got into the room it was not clean. It looked like all that was done was emptied trash and changed linens. There were stains on the bathroom floor that were not scrubbed around toilet and the paper was not refilled. We found a safety pin left behind that our toddler could have found if we had not found it first. There were no towels in the room when we arrived. Asked at the desk about it and was informed that none were available and they would bring some up. When we got towels they gave us 3 for a family of 5. This was a reoccurring issue during our stay. We wanted to use the guest laundry but was informed that it was out of order. Also saw an uncovered power outlet that thankfully was behind the curtain in the living space. When we talked to management at the hotel the reason they gave us was staffing issues. I understand this but it would have been nice to know this when we arrived that inadequate staff could impact services. We sent an email to the GM of the hotel but never received a response.

There was a noise ALL night. Like a machine running. I was also told that the rooms were just renovated. One of the drawers in the kitchen was broken.

There was a noise ALL night. Like a machine running. I was also told that the rooms were just renovated. One of the drawers in the kitchen was broken.

Only complaint was the bed was too hard and the pillows not supportive (and we all know beds and pillows are personal choices).

Only complaint was the bed was too hard and the pillows not supportive (and we all know beds and pillows are personal choices).

Easy to get in and out of, relatively clean, and felt safe and convenient to area shops. Our room did have a strong musty/smoky smell, but otherwise was clean and welcoming. We would stay here again.

Easy to get in and out of, relatively clean, and felt safe and convenient to area shops. Our room did have a strong musty/smoky smell, but otherwise was clean and welcoming. We would stay here again.

Great location.

Great location.

Cant think of anything I didnt enjoy.

Cant think of anything I didnt enjoy.

Love the area and the new renovated rooms.

Love the area and the new renovated rooms.

We always stay here every time we go to SC

We always stay here every time we go to SC

There were construction going on during my stay in the lobby area which limitted our access. Also, to be able to use hot water in the room, we needed to let the water run for about 5 minutes each time. I find this not practicle and just forces the person to use cold water all the time. Also, this not efficient in terms of waisting the water and energy.

There were construction going on during my stay in the lobby area which limitted our access. Also, to be able to use hot water in the room, we needed to let the water run for about 5 minutes each time. I find this not practicle and just forces the person to use cold water all the time. Also, this not efficient in terms of waisting the water and energy.

We really enjoyed out stay and definitely will be back.

We really enjoyed out stay and definitely will be back.

It was in a very good area, convenient to where we needed to be, and shopping in walking distance. The hotel was undergoing renovation so there were a lot of old sofas and chairs stacked outside (not too attractive). Also, the restroom door jammed locked with my husband inside (lol) but the staff came down to the room immediately got it open. They offered to discount but it didn't seem fair to accept for a very minor inconvenience that they had no control over. Free continential breakfast every morning, which was very nice, free parking & Internet.. though I don't like to use hotel Internet very much for security reasons. Attendant sent text messages daily to check on our stay, also very nice.

It was in a very good area, convenient to where we needed to be, and shopping in walking distance. The hotel was undergoing renovation so there were a lot of old sofas and chairs stacked outside (not too attractive). Also, the restroom door jammed locked with my husband inside (lol) but the staff came down to the room immediately got it open. They offered to discount but it didn't seem fair to accept for a very minor inconvenience that they had no control over. Free continential breakfast every morning, which was very nice, free parking & Internet.. though I don't like to use hotel Internet very much for security reasons. Attendant sent text messages daily to check on our stay, also very nice.

I was not informed that the room I booked and paid for was unavailable until I arrived at the property due to renovations. Firstly, the suite shouldn’t have been available to book and why in the world was I charged the same price for a small accommodations????? Unacceptable

I was not informed that the room I booked and paid for was unavailable until I arrived at the property due to renovations. Firstly, the suite shouldn’t have been available to book and why in the world was I charged the same price for a small accommodations????? Unacceptable

Breakfast was free and very tasty (Ms. Thelma was especially gracious and welcoming). The staff from the front desk to housekeeping were all polite and understanding. Location: The hotel is tucked within a moderately busy business area. Target literally connects with the end of the hotel parking lot. You can leave your car parked and enjoy an leisurely walk to convenience stores and small businesses. Cons: Even with the renovations, there weren't any.

Breakfast was free and very tasty (Ms. Thelma was especially gracious and welcoming). The staff from the front desk to housekeeping were all polite and understanding. Location: The hotel is tucked within a moderately busy business area. Target literally connects with the end of the hotel parking lot. You can leave your car parked and enjoy an leisurely walk to convenience stores and small businesses. Cons: Even with the renovations, there weren't any.

We have stayed at this property 2-3 times a year for several years because of its great location and staff when we visit family in Charleston, and was thrilled when we found out they take pets since we recently got a dog. However, we did not realize there was an extra cost involved until we checked in. We got a really good deal on the room due to it being Christmas and the renovations (which are needed), but did not expect the pet fee to be almost as much as the room. The property said Expedia should have told us, but I called the property before our visit to make sure we could get a room on the first floor because of the dog, and nothing was said about it then either. I would typically give a better review but this visit review is based on how the check-in representative handled my questions about the pet fee and there were no trash cans in the room. Hopefully things will get back to normal once the renovations are completed.

We have stayed at this property 2-3 times a year for several years because of its great location and staff when we visit family in Charleston, and was thrilled when we found out they take pets since we recently got a dog. However, we did not realize there was an extra cost involved until we checked in. We got a really good deal on the room due to it being Christmas and the renovations (which are needed), but did not expect the pet fee to be almost as much as the room. The property said Expedia should have told us, but I called the property before our visit to make sure we could get a room on the first floor because of the dog, and nothing was said about it then either. I would typically give a better review but this visit review is based on how the check-in representative handled my questions about the pet fee and there were no trash cans in the room. Hopefully things will get back to normal once the renovations are completed.

Quite, clean property, kids friendly.

Overall, the property is nice. There was construction going on during our stay so it was quite loud at times. The breakfast was very good and the staff were nice!

Property is going through renovations. Wasn’t aware of this at booking, but we didn’t hear any noises and aside from the containers outside, we couldn’t even tell they were in the Reno process. Front guest services were friendly. Cleaning lady had a bit of an attitude - you can tell she didn’t want to be there.

Great location, staff is excellent, very clean and comfortable room.

Great hotel! Employees were very friendly and attentive. The room was great and comfortable.

Sofa was stained and needed to be replaced

The location was great. Easy drive to Downtown Charleston. Staff was great, especially Cathy. She made sure all of our requests were met. She provided us with great customer service!

Very clean and spacious room. Personnel very friendly

The staff were all so wonderful. They made my whole family feel at home. Will definitely return!

Pleasant helpful staff close to good food and the beach

Our softball team stayed there for the weekend and we could walk to the fabulous restaurant next door , Crave, and the other few shops around.

Cons- Room Degradation, Room Cleanliness, Room Safety My stay was a roller-coaster to say the least....but thanks to the staff making every effort to try and remedy issues with our room, or this review would be a single star.

Room furniture was not very comfortable.

Clean, affordable and friendly

Not clean. Poor infrastructure. Elevators not woking

The staff was friendly and prompt. Sadly, pretty much everything about this place was badly worn. It's a pet friendly hotel and clearly the furniture bore the brunt if that. On the bright side, the property is currently under renovation. I would return- but not until it got it's much-needed face lift!

Everything was wonderful. We stayed there for 9 days and everyone was very accommodating. The rooms need some updating and a little better cleaning especially since animals are welcome. The rooms need better carpet cleaning to get the smell of urine out. The staff was very friendly and overall our stay was great. We will go back!

The property is undergoing a much needed renovation and the rooms are tired and shabby and is some cases have broken fixtures. I would not stay here again until the renovation is done.

Great property. Fantastic breakfast

No hot water. Renovations during the day didn’t allow any sleeping.

College visit. Hotel staff super friendly and accommodating. Very comfortable stay. Rooms are currently being upgraded whivh will be nice. Good breakfast and nice pool area. Conveniently located near all Charleston has to offer.

Construction

Great say, great staff. Clean and friendly

Will return, excellent location for isle of palm, golfing, shopping…love location

Staff was really nice

We enjoyed our stay. Our room was nice, clean and quiet. The location of Homewood Suites was perfect. Close to the beach, shopping, lots of dining option in the area.

Good location in mount pleasant, very walkable. Room was very clean and quiet.

This was my second time staying here. It’s always clean. The beds are always comfortable. The staff is always nice. The location is perfect. It’s right in between Charleston and also the palm. Very nice area.

We were told they were remodeling (moving furniture) shouldn’t bother us. It was like a jackhammer non stop 9-4 couldn’t utilize the hotel during those hours too loud for tv, sleeping, reading… it was ridiculous that it took them so long to remove tile from bathrooms out of the six days we were there it sounded like they moved down one room.

The check in process was smooth. I don't recall the lady's name, but she was very nice. We entered our room and there was a strong stench of mildew. I went back to the front desk. A different room was offered, where someone was sent to first inspect the room. He returned, after a long absence, and advised the room was good. I was then given the key and decided to check for myself. Walking down the hall, there was a terrible odor. I walked into the room, and of course, it smelled as though it had been freshly deodorized and the furniture had stains. We decided to sightsee and go to the store where I purchased Lysol and Febreze. When we returned to our room, the fresh deodorized scent had worn off and a mildew smell was there. I sprayed Lysol on the furniture, curtains and the carpet. Waited a few minutes, then sprayed Febreze on the same. Repeated before bed. We were there for 5 nights and sprayed everything for 3 days before leaving our room. The stench remained in the hallway. I was told that maintenance was working on getting rid of the smell in the hallway, but I guess it was never figured out. They were also in the process of renovating so it was very noisy, the rooms do not keep much sound out as we could hear orher things going on outside of the room. When booking, it would've been nice to advise of the remodeling. I spoke with Shye-Kairah regarding my concerns, she was super duper nice and offered to move our room again. We declined. Will never again stay here.

Hotel is going through renovations but the room was very nice. Bed was large and comfortable. Hotel was quiet and conveniently located.

Beautiful part of town

The staff was nice and helpful. We enjoyed the breakfast, pool, and exercise room.