Extended Stay America Select Suites Atlanta Morrow

Exceptional

Disappointing

Very good

Aside from the elevator not working everything was a good experience.

Budget Friendly Near shops, restaurants and night clubs Microwave and refrigerator worked good CONS Elevator was not working Room floor was half moped/swept Bed had hair strands from previous guests Must pay $1.89 for extra towels Bed needs to be replaced...springs are poking and mattress is sunk in No iron Only one cup provided People live here with their big Pitt bull dogs

The entire place smelled like weed, the rooms were not clean. We found trash next to our bed and the shower had a film on it. Never again.

Good

It was a hotel in a decent area We had no trash can for two days we had to buy our own wash clothes and towels I know we only get 1 set but we had none to start with. The couple next door fought everyday and night we asked to move rooms I was told they had none but people continued to check in

It was a hotel in a decent area We had no trash can for two days we had to buy our own wash clothes and towels I know we only get 1 set but we had none to start with. The couple next door fought everyday and night we asked to move rooms I was told they had none but people continued to check in

It was decent however their elevator has been out of service nearly 60 days

It was decent however their...

Check in was ok got to the room it had no chair, got switched to another room it had a chair. The room was good size, but there is no coffee maker, no shampoo, no amenities at all, and no coffee available and no people at the front desk. Would not recommend it to one night traveler 's

The hotel is out of date, loud, and dirty. No front desk staff available. I can hear the man next door snoring. I couldn’t sleep. The elevator was broken. There was only one Cart for luggage transport. It smelled bad upon entry.

The elevator was broken the entire stay. I was told the elevator had just broken when I got there but upon reviewing other reviews the elevator is routinely broken.

The elevator was broken the entire stay. I was told the elevator had just broken when I got there but upon reviewing other reviews the elevator is routinely broken.

Good

I liked that this hotel hade a mini kitchen and they didn’t charge a fee for incidentals Our room smelled like mold and mildew.Staff wasn’t at the front desk when I needed help .They shut the desk area down at a certain time that was very frustrating.The bath tub was disgusting.

I liked that this hotel hade a mini kitchen and they didn’t charge a fee for incidentals Our room smelled like mold and mildew.Staff wasn’t at the front desk when I needed help .They shut the desk area down at a certain time that was very frustrating.The bath tub was disgusting.

Not clean at all, the cleaning crew clearly doesn’t care about their jobs. Comes with a sink and a microwave, so those are convenient, assuming they’re cleaned properly

My boyfriend got locked out of his room one night and had to sleep in his truck because there was no one available to fix his key card until the mext day. That is horrible. Plus he told them he has to leave a couple days before the week we paid for was up. They didn't refund any of the days he wasn't there. Or compensate for the night he was locked out. Not good customer service.

Pleasant

Disappointing

Disappointing

Pleasant

Superb

The room was fairly decent but it had roaches which spoiled my trip. Staff was excellent.

the location its' old rained down... paid for 3 nights but had to pay if i needed a new towel,,, not clean at all... hair on towels and tub

the location its' old rained down... paid for 3 nights but had to pay if i needed a new towel,,, not clean at all... hair on towels and tub

Exceptional

As a single woman coming in at midnight there was no night attendant. Had to telephone and wait for someone to come down. Candy wrappers in the elevator and hallways. The bed was simply an elevated floor. It was so hard.

Location was good. As a single woman coming in at midnight there was no night attendant. Had to telephone and wait for someone to come down. Candy wrappers in the elevator and hallways. The bed was simply an elevated floor. It was so hard.

Staff was helpful, reasonable condition for the price

Staff was helpful, reasonable condition for the price

Exceptional

Animal urine smell in the bed and carpet

Animal urine smell in the bed and carpet

Nothing. We ended up walking out of our room and drove 20 minutes to another hotel. The room was absolutely disgusting. There were dark hair strands all in the bed. The computer chair was dirty. The floors had sticky residue on them. The kitchen area had a missing drawer. The top of the fridge was disgusting. It was all around filthy. The staff leaves at 10 pm and then you’re on your own as a patron. Unacceptable.

Nothing. Everything. It was so disgusting. I literally had to shower with my crocs on because there was so much dirt in the tub. Towels smelled like straight bleach .. I wouldnt Recommend this place to ANYONE. the staff lady was rude , didn’t say hi or welcome, literally just asked for my card and gave me a key. The bed was decent, but the sheets were filthy. Had to Lysol EVERYTHING! Wore socks and shoes the entire stay because the floors felt like dirt . 0/10 WOULD NOT RECOMMEND!!! For the amount of money I paid, definitely felt like a motel. Just thinking about it gives me the ICK!!!! I normally don’t do reviews but this was necessary! We only stayed because of our drive 3 hour drive, NEVER AGAIN!

Dirty poor customer service Didn’t get my booking and had my family and I move before our stay was up

BED BUG INFESTATION

Wasn’t cleaned properly didn’t get my stay through a well known third party I keep having to cancel to rebook keys and WiFi don’t work and last night of our stay another guest walked in while we were asleep Dirty fro t desk was unfriendly

Never Again who

Past it's prime. Spring for a better place.

Past it's prime. Spring for a better place.

No ice machines

Room, was dirty mold on floor by tub and behind toilet. amenities there wasn’t ANY no hand towels , shampoo or conditioner only 1 bar of soap no ice couldn’t get extra blankets for the front desk closed down. Was not happy with the place

Room, was dirty mold on floor by tub and behind toilet. amenities there wasn’t ANY no hand towels , shampoo or conditioner only 1 bar of soap no ice couldn’t get extra blankets for the front desk closed down. Was not happy with the place

Roaches in room, no counter chair or desk chair, syringes near front door, dog poop by front door on mat.

Proximity Clean

Staff was pleasant kitchen area was outdated, bathroom outdated and not properly cleaned

Quick progress for check in

Quick progress for check in

Dirty Dirty Dirty Sheree the overnight employee was extremely rude and disrespectful

The worst place I have been. Booked a two double room and was told at 8pm when we arrived that this type of room wasn’t available. My friend and I were offered one bed to share. Since it was late we couldn’t really refuse. The

The worst place I have been. Booked a two double room and was told at 8pm when we arrived that this type of room wasn’t available. My friend and I were offered one bed to share. Since it was late we couldn’t really refuse. The

Close to restaurants The bath Tommy in room had many stains and burn marks on the counter

clean room only thing is they should serve breakfast

clean room only thing is they should serve breakfast

Nothing, The carpet was extremely dirty, you can feel it when you walk barefoot, the sheets were so thin , the microwave had mold in it it was disgusting , ppl outside smoking , for a family stay this was horrible ppl were living in there as if it was an apartment. Just not what I expected

Roaches, dirty and no accommodations once informed

Roaches, dirty and no accommodations once informed

Roaches

Roaches

Room very dirty and had roaches. There was a roach in my drink yesterday but I thought maybe it was the restaurant I ordered from till just now 12/125 at 3:40am. I just turned on my lights to go to the restroom and it’s roaches all on my cup!

Room very dirty and had roaches. There was a roach in my drink yesterday but I thought maybe it was the restaurant I ordered from till just now 12/125 at 3:40am. I just turned on my lights to go to the restroom and it’s roaches all on my cup!

There were bugs in my room. I left immediately and requested a refund.

There were bugs in my room. I left immediately and requested a refund.

Good

Good

Room was clean but had roaches

Room was clean but had roaches

Dirty, uncomfortable, noisy

Dirty, uncomfortable, noisy

The smell the mold in the bathroom.

Location to expressway, restaurants and stores The chairs in the room

Great spot to stay for an early morning flight out of Atlanta. I would return!

Great spot to stay for an early morning flight out of Atlanta. I would return!

We left the property. The hotel was very dirty. The room they gave us was occupied by someone else. We did not feel safe. We left immediately.

We left the property. The hotel was very dirty. The room they gave us was occupied by someone else. We did not feel safe. We left immediately.

The room smelled like mold , the carpet was dirty, the bed sheets skirt had a stain on it.. there was unknown black spots on the walls by the fridge… there was no other room available. I request a two bedroom a month in advance

The room smelled like mold , the carpet was dirty, the bed sheets skirt had a stain on it.. there was unknown black spots on the walls by the fridge… there was no other room available. I request a two bedroom a month in advance

The building smelled, and the carpeting was dirty. The first room I was given had no TV. The second room didn't have a chair. I asked for a refund and left.

The building smelled, and the carpeting was dirty. The first room I was given had no TV. The second room didn't have a chair. I asked for a refund and left.

That hotel is very terrible, unsafe and dirty

That hotel is very terrible, unsafe and dirty

Only 1 lamp works and the bathroom light so it wa dark no iron

Only 1 lamp works and the bathroom light so it wa dark no iron

They need to sell that place

They need to sell that place

No room available for me to check-in but was able to book room in advance

No room available for me to check-in but was able to book room in advance

The hallways smell terrible. I’m assuming it’s because the rugs look like they haven’t been cleaned since they got them. Now I was on the 3rd floor and I’m not sure about the other floors but it was absolutely nasty. I wouldn’t dare walk on that floor bare footed even with socks on. The customer service was a 10 out of 10. Makayla was amazing and very nice. The bed was clean and comfortable. The bathtub needs to be upgraded but clean. Overall I rate this stay a 6/10

The hallways smell terrible. I’m assuming it’s because the rugs look like they haven’t been cleaned since they got them. Now I was on the 3rd floor and I’m not sure about the other floors but it was absolutely nasty. I wouldn’t dare walk on that floor bare footed even with socks on. The customer service was a 10 out of 10. Makayla was amazing and very nice. The bed was clean and comfortable. The bathtub needs to be upgraded but clean. Overall I rate this stay a 6/10

The 2 ladies I mainly dealt with at the desk were AMAZING! The room, however, was terribly humid at night, and I encoutered a couple bugs in the bathroom. When I accidentally took garbage to the wrong receptacle, the GM, who saw me head the wrong way, instead of just stopping me, followed me, and then proceeded to tell me where to go, after I'd already put the trash in that can. Not okay. Its never okay to follow a woman like that. I was not happy. When he came to my room about the air, I told him I was fine, and I wasn't comfortable with a strange man coming in my room while alone. He gave the "I'm the GM" excuse as a mark of safety. Women have heard that

The 2 ladies I mainly dealt with at the desk were AMAZING! The room, however, was terribly humid at night, and I encoutered a couple bugs in the bathroom. When I accidentally took garbage to the wrong receptacle, the GM, who saw me head the wrong way, instead of just stopping me, followed me, and then proceeded to tell me where to go, after I'd already put the trash in that can. Not okay. Its never okay to follow a woman like that. I was not happy. When he came to my room about the air, I told him I was fine, and I wasn't comfortable with a strange man coming in my room while alone. He gave the "I'm the GM" excuse as a mark of safety. Women have heard that

The property was not what I expected or what was advertised

The property was not what I expected or what was advertised

Washer and dryer are too expensive! Worst extended stay over ever visited.

Washer and dryer are too expensive! Worst extended stay over ever visited.

Very friendly staff and they responded very accurately and gentle

Very friendly staff and they responded very accurately and gentle

Great staff, no complaints.

Great staff, no complaints.

Friendly staff Very clesn rooms

Friendly staff Very clesn rooms

It was a nice stay for the money

It was a nice stay for the money

The young lady at the desk kept a positive attitude. We ended having to change rooms twice. The first room the bathtub was dirty. It looked like someone shaved their whole body in there. The second room was really nice and the toilet stopped working. We talk to the young lady at the front again and she tried to get the toilet to work but she said she had no choice to move us again. We moved to room 132. We went to our event and came in about midnight. I woke up about 10:00 and tried to call the front desk to get an extension and te recording came on that the front desk personnel was unavailable. I called back and received the same message. I then called the phone number listed on the phone in the room and received a live lady. I asked her if I could get a late checkout and she said the latest checkout she could give me was noon. I thanked her and we hung up. We were in the process of getting ready to leave the room anyway but just wanted some cushion time. The phone rings in the room and I answered it, the young lady simply wanted to know when we were leaving and I told her I had called and received a noon late checkout. She tells that I couldn’t have called and spoke to anyone because she was the only one on duty. I saw well my husband heard me call and speak to someone. She was persistent that I couldn’t have spoken to anyone and we would need to be out the room by 11:30. When we get everything packed up and I get the desk I asked immediately for the manager number to repor

The young lady at the desk kept a positive attitude. We ended having to change rooms twice. The first room the bathtub was dirty. It looked like someone shaved their whole body in there. The second room was really nice and the toilet stopped working. We talk to the young lady at the front again and she tried to get the toilet to work but she said she had no choice to move us again. We moved to room 132. We went to our event and came in about midnight. I woke up about 10:00 and tried to call the front desk to get an extension and te recording came on that the front desk personnel was unavailable. I called back and received the same message. I then called the phone number listed on the phone in the room and received a live lady. I asked her if I could get a late checkout and she said the latest checkout she could give me was noon. I thanked her and we hung up. We were in the process of getting ready to leave the room anyway but just wanted some cushion time. The phone rings in the room and I answered it, the young lady simply wanted to know when we were leaving and I told her I had called and received a noon late checkout. She tells that I couldn’t have called and spoke to anyone because she was the only one on duty. I saw well my husband heard me call and speak to someone. She was persistent that I couldn’t have spoken to anyone and we would need to be out the room by 11:30. When we get everything packed up and I get the desk I asked immediately for the manager number to repor

Very clean , the housekeeping was very sweet she helped as needed. Also the ladies at the front desk was very Nice !! I will definitely book again

Very clean , the housekeeping was very sweet she helped as needed. Also the ladies at the front desk was very Nice !! I will definitely book again

Distance between this facility and popular restaurants is less than a mile … convenient

Distance between this facility and popular restaurants is less than a mile … convenient

No breakfast. No attendant available.

No breakfast. No attendant available.

The property could use a deep cleaning, but it was reasonable for the price.

The property could use a deep cleaning, but it was reasonable for the price.

There was nothing appealing about this property. You walk in, there's an old musty smell, people staying there walking around in pajamas and head bonnets. There should be a dress code for eveyone staying in any hostel or motel.

There was nothing appealing about this property. You walk in, there's an old musty smell, people staying there walking around in pajamas and head bonnets. There should be a dress code for eveyone staying in any hostel or motel.

Overall, it was a good stay. The only two things we didn't like were that the elevator didn't work. My wife is asthmatic, and it was difficult for her to take the stairs to the third floor. The other issue was that the front desk was closed from 10:00 PM to 9:00 AM. The staff was very friendly and attentive.

Overall, it was a good stay. The only two things we didn't like were that the elevator didn't work. My wife is asthmatic, and it was difficult for her to take the stairs to the third floor. The other issue was that the front desk was closed from 10:00 PM to 9:00 AM. The staff was very friendly and attentive.

This place charged me $100 for deposit and received the room and is smelled like cigarettes. As soon as I checked out they refused to refund me back my $100 deposit and say that we have to charge you $100 for smoking fee. I don’t even smoke. This place is scamming you for your money. I advise everyone to please stay away from this place. Horrible service and they blaming you to still $100 from you.

This place charged me $100 for deposit and received the room and is smelled like cigarettes. As soon as I checked out they refused to refund me back my $100 deposit and say that we have to charge you $100 for smoking fee. I don’t even smoke. This place is scamming you for your money. I advise everyone to please stay away from this place. Horrible service and they blaming you to still $100 from you.

Horrible smells as soon as you walk through front door. We stayed out the room at day Saturday just so we didn’t have to smell the odor. No shower curtain. No towels, no housekeeping. Locals live here as their house so they are walking around all night. Very sketchy! I would not recommend. Don’t be cheap like we were. Pay the extra $100 to stay somewhere with amenities and staff.

Horrible smells as soon as you walk through front door. We stayed out the room at day Saturday just so we didn’t have to smell the odor. No shower curtain. No towels, no housekeeping. Locals live here as their house so they are walking around all night. Very sketchy! I would not recommend. Don’t be cheap like we were. Pay the extra $100 to stay somewhere with amenities and staff.

The elevator was broken and the room had an Oder, and no shower curtain. The staff was nice

The elevator was broken and the room had an Oder, and no shower curtain. The staff was nice

To start off, the elevator is broken. The look in my eyes convinced her to put me on the ground floor. I get in my room and sit on the bed to take my shoes off and I immediately slide into the middle. The bed was broke. After 6 hours on the road, I was too tired to go back to the front desk. The fan in the bathroom did not have a cover, there wasn't a chair for the computer desk. If you park in the back, you have to walk around to the front to gain entry. I stayed at this hotel 2 years ago and it has totally fallen in disrepair. I use the Extended Stay often and this was by far my worse experience. Totally disappointed

To start off, the elevator is broken. The look in my eyes convinced her to put me on the ground floor. I get in my room and sit on the bed to take my shoes off and I immediately slide into the middle. The bed was broke. After 6 hours on the road, I was too tired to go back to the front desk. The fan in the bathroom did not have a cover, there wasn't a chair for the computer desk. If you park in the back, you have to walk around to the front to gain entry. I stayed at this hotel 2 years ago and it has totally fallen in disrepair. I use the Extended Stay often and this was by far my worse experience. Totally disappointed

Walkable restaurants, literally right across the street , high end restaurants and traditional fast food restaurants all in one area

Walkable restaurants, literally right across the street , high end restaurants and traditional fast food restaurants all in one area

Not good

Not good

The room was clean, but there was no shower curtain. The front desk was closed and had a bodega type metal gate. There was no place to leave the room key. Room was gloomy with no art work on walls (nothing-plain). Look very old and seems like there's people living there. Strange. The front desk person was very nice although he was having a telephone conversation on his cell.

The room was clean, but there was no shower curtain. The front desk was closed and had a bodega type metal gate. There was no place to leave the room key. Room was gloomy with no art work on walls (nothing-plain). Look very old and seems like there's people living there. Strange. The front desk person was very nice although he was having a telephone conversation on his cell.

even though this area has everything you can think of, the Home refrigeration , full top stove , and the full kitchen in the room is what makes this property home outside of home …. Perfect for me since I’m managing diet ( !! receptionist desk closes but for convenience this property keeps a person on duty to 24/7 for guest even with doors locked

even though this area has everything you can think of, the Home refrigeration , full top stove , and the full kitchen in the room is what makes this property home outside of home …. Perfect for me since I’m managing diet ( !! receptionist desk closes but for convenience this property keeps a person on duty to 24/7 for guest even with doors locked

Claimed they didn’t have a room at first even though we had a reservation. The room smelt like cigarettes so bad. There was no trash can in the room and there was someone else’s hair in the floor of the bathroom.

Claimed they didn’t have a room at first even though we had a reservation. The room smelt like cigarettes so bad. There was no trash can in the room and there was someone else’s hair in the floor of the bathroom.

I always have à pleasant experience with ESA - Facilities, Staff, location- great!!

I always have à pleasant experience with ESA - Facilities, Staff, location- great!!

The convenience, location and staff are exceptional!

The convenience, location and staff are exceptional!

Amazing

Amazing

I'm very pleased with the facilities and staff.

I'm very pleased with the facilities and staff.

No amenities, only a bar of soap. Shabby condition of room, only a very squeaky office chair for sitting at table, the other person must sit on the bed or eat standing. No cutlery, mugs, etc only 2 very small very thin plastic cups. Only one side of bed has a reading lamp. Not what I was expecting.

No amenities, only a bar of soap. Shabby condition of room, only a very squeaky office chair for sitting at table, the other person must sit on the bed or eat standing. No cutlery, mugs, etc only 2 very small very thin plastic cups. Only one side of bed has a reading lamp. Not what I was expecting.

Good sleep quiet

Good sleep quiet

This wouldn't be a choice if I had known what i know now! No towels no nothing that is expected with a normal stay. 1st room wasnt safe the door didnt lock. Then the 2nd room i got not a clean towel to save my life wouldn't recommend.

This wouldn't be a choice if I had known what i know now! No towels no nothing that is expected with a normal stay. 1st room wasnt safe the door didnt lock. Then the 2nd room i got not a clean towel to save my life wouldn't recommend.

This was the worse stay I have ever experienced. I will be calling to report all of the issues I encountered because it’s too much to type in this small space. Although I will say the lady at the front desk was very friendly and very apologetic for all of the issues this hotel has.

This was the worse stay I have ever experienced. I will be calling to report all of the issues I encountered because it’s too much to type in this small space. Although I will say the lady at the front desk was very friendly and very apologetic for all of the issues this hotel has.

not bad

not bad

Not worth the money. Broken and missing furniture. No amenities, key card system requires me to rekey the card everytime i left my room. I was very disappointed. I used to love extended stay but it definitely is not what it used to be.

Not worth the money. Broken and missing furniture. No amenities, key card system requires me to rekey the card everytime i left my room. I was very disappointed. I used to love extended stay but it definitely is not what it used to be.

Staff is great. Mimics all the online reviews, no real complaints.

Staff is great. Mimics all the online reviews, no real complaints.

Friendly people was able to assist and everything that I needed

Friendly people was able to assist and everything that I needed

had to pay 100 deposit. could not extend because i booked through 3rd party but all other hotels allow me to make new reservation and ad it to room im already in. i give it a few stars because check in was excellent the tall slim guy went above and beyond to make sure i could get a 1st floor room due to knee injury the place was quiet so i loved that

had to pay 100 deposit. could not extend because i booked through 3rd party but all other hotels allow me to make new reservation and ad it to room im already in. i give it a few stars because check in was excellent the tall slim guy went above and beyond to make sure i could get a 1st floor room due to knee injury the place was quiet so i loved that

I did not stay the rooms smell like smoke

I did not stay the rooms smell like smoke

Good Price and cold storage.

Good Price and cold storage.

Loved it

Loved it

Great

Great

Very quiet

Very quiet

Upon check in, received keys to a room where lights did not work, swapped out for another room where bed was not made and unfinished. Third and final room had a broken chair and remote to tv was taped and battery was leaking acid. To make this more an unpleasant stay, you cannot get in after hours, the key swiper was broken. You had to call and request entrance. I felt like a child with a curfew. Locked out after 10pm.

Upon check in, received keys to a room where lights did not work, swapped out for another room where bed was not made and unfinished. Third and final room had a broken chair and remote to tv was taped and battery was leaking acid. To make this more an unpleasant stay, you cannot get in after hours, the key swiper was broken. You had to call and request entrance. I felt like a child with a curfew. Locked out after 10pm.

The stay was wonderful. The front desk staff was very nice and everyone was smiling so it made me smile instantly.

The stay was wonderful. The front desk staff was very nice and everyone was smiling so it made me smile instantly.

Simply put, the room had a smell that would not go away. Appears that the stove top burned and stunk up the entire environment and/or atmosphere. The laundry room was nice and convenient but limited everything else. I didn't see ice machine breakfast. Customer service in the morning for a receipt - office was locked just different.

Simply put, the room had a smell that would not go away. Appears that the stove top burned and stunk up the entire environment and/or atmosphere. The laundry room was nice and convenient but limited everything else. I didn't see ice machine breakfast. Customer service in the morning for a receipt - office was locked just different.

This is the first extended stay ever where the kitchenette was not the kitchenette had to go out and buy pots and pans plates cups and silverware and cooking utensils.....had to take my own trash out because housekeeping does not pick it up if you sit it outside the door like most hotels do..... And they was willing to sell less pots pans dishes with none available so that had me confused so I had to go to Walmart..... Microwave was dirty could not use it to reheat food and let the front desk know and no they did not change it out or come clean it

This is the first extended stay ever where the kitchenette was not the kitchenette had to go out and buy pots and pans plates cups and silverware and cooking utensils.....had to take my own trash out because housekeeping does not pick it up if you sit it outside the door like most hotels do..... And they was willing to sell less pots pans dishes with none available so that had me confused so I had to go to Walmart..... Microwave was dirty could not use it to reheat food and let the front desk know and no they did not change it out or come clean it

Very good

Very good

My room had no chairs and the dresser and Tv was leaning forward the hotel had nothing it advertised the microwave was dirty and rusted inside I am outside of the hotel. There was cigarette butts and dog poop everywhere.

My room had no chairs and the dresser and Tv was leaning forward the hotel had nothing it advertised the microwave was dirty and rusted inside I am outside of the hotel. There was cigarette butts and dog poop everywhere.

The hotel is dated and needs some upgrades, I guess you get what you pay for. My key wouldn't work and I was locked out. Other than these hiccups my stay was pleasant.

The hotel is dated and needs some upgrades, I guess you get what you pay for. My key wouldn't work and I was locked out. Other than these hiccups my stay was pleasant.

Area was safe, property well lit. Staff very friendly and courteous. 2nd floor hallway smells of cigarette smoke. Our room had a residual cigarette odor that didn't go away. It was in our clothes when we left. Small roaches in kitchen and bath area. Beds were comfortable, central air / heating was good. Kitchen utensils, plates, pots, etcetera are available for a fee. Thank you goes to the ladies behind the desk.

Area was safe, property well lit. Staff very friendly and courteous. 2nd floor hallway smells of cigarette smoke. Our room had a residual cigarette odor that didn't go away. It was in our clothes when we left. Small roaches in kitchen and bath area. Beds were comfortable, central air / heating was good. Kitchen utensils, plates, pots, etcetera are available for a fee. Thank you goes to the ladies behind the desk.

The most terrible experience. After a long day of cancelled flights and getting another one the nex day, all I wanted was a place to rest. I did the boking and it did not say anywhere on the site that check-in was until 10pm. When I got there, the hotel is quite far from the airport and when I got there the lobby was closed with no other alternatives to check in. I had to go back to the airport and spend the night there at the gate. I know that when I did the reservation it said “non-refundable” but I want my money back for the missing information and the terrible experience. Even gave me a bad image about the city of Atlanta.

The most terrible experience. After a long day of cancelled flights and getting another one the nex day, all I wanted was a place to rest. I did the boking and it did not say anywhere on the site that check-in was until 10pm. When I got there, the hotel is quite far from the airport and when I got there the lobby was closed with no other alternatives to check in. I had to go back to the airport and spend the night there at the gate. I know that when I did the reservation it said “non-refundable” but I want my money back for the missing information and the terrible experience. Even gave me a bad image about the city of Atlanta.

We stayed there b/c the hotel we had reserved had problems before we checked in & we needed to stay somewhere else & the Extended Stay was available. Our room was clean & tidy & worked well for us in that we were only there for 2 days.

We stayed there b/c the hotel we had reserved had problems before we checked in & we needed to stay somewhere else & the Extended Stay was available. Our room was clean & tidy & worked well for us in that we were only there for 2 days.

Property manager is a liar and has a bad attitude. I wonder why the staff has no manners and treat guest the way they do. Don’t waste your money booking staying here. Once you walk into the lobby you smell marijuana. It is the Dumps ran by the Dumps. My opinion

Property manager is a liar and has a bad attitude. I wonder why the staff has no manners and treat guest the way they do. Don’t waste your money booking staying here. Once you walk into the lobby you smell marijuana. It is the Dumps ran by the Dumps. My opinion

Manager was very nice and helpful after Expedia over booked them.

Manager was very nice and helpful after Expedia over booked them.

I liked the fact that the Staff at this hotel was pleasant, helpful, hospitable, and welcoming. I'd recommend this hotel to anyone.

I liked the fact that the Staff at this hotel was pleasant, helpful, hospitable, and welcoming. I'd recommend this hotel to anyone.

Nice place.

Nice place.

Good

Good

The front desk was not friendly or helpful at all

The front desk was not friendly or helpful at all

Room had a bad smell and the tub was nasty and floors was filthy

Room had a bad smell and the tub was nasty and floors was filthy

The room wasn’t clean and it smelt terrible

The room wasn’t clean and it smelt terrible

Receptionist was very friendly. She was doing laundry and waiting on the desk at the same time. A police car with flashing lights was parked outside hotel all night. Property inside and out were extremely filthy dirty. Carpet was dirty and worn. Bathtub was dirty and stopper from sink was laying on counter with dirt and hair in it. It gagged me. Bedding looked clean and that is the only reason I stayed as I was exhausted. I would not recommend this hotel to anyone

Receptionist was very friendly. She was doing laundry and waiting on the desk at the same time. A police car with flashing lights was parked outside hotel all night. Property inside and out were extremely filthy dirty. Carpet was dirty and worn. Bathtub was dirty and stopper from sink was laying on counter with dirt and hair in it. It gagged me. Bedding looked clean and that is the only reason I stayed as I was exhausted. I would not recommend this hotel to anyone

Staff is nice and rooms clean

Staff is nice and rooms clean

The rooms were big and had a small kitchen, but the bedding was minimal without a bedspread or pillowcases. There was no shower curtain.

The rooms were big and had a small kitchen, but the bedding was minimal without a bedspread or pillowcases. There was no shower curtain.

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Arrived and checked in with front desk master key. Left in morning and returned to find all door in accessible. Front desk frantic. Blamed corporate for not answering phone. Called fire and police. Police responded but said nothing they could do. My medicine locked in room. Desk manager said we can break window. But lucky another guest had a few coat hangers which he rigged to slip under door and unlock. I gave him $100 for his help. Checked out early but was still charged 2 nights. Desk manager was great, under the circumstances. Corporate support? “Your Fired!”

Arrived and checked in with front desk master key. Left in morning and returned to find all door in accessible. Front desk frantic. Blamed corporate for not answering phone. Called fire and police. Police responded but said nothing they could do. My medicine locked in room. Desk manager said we can break window. But lucky another guest had a few coat hangers which he rigged to slip under door and unlock. I gave him $100 for his help. Checked out early but was still charged 2 nights. Desk manager was great, under the circumstances. Corporate support? “Your Fired!”

I had an issue with my key and i was locked out my room for a hour and half but overall besides that everything was good

I had an issue with my key and i was locked out my room for a hour and half but overall besides that everything was good

The manager is very helpful and nice

The manager is very helpful and nice

No hand towels or bath mat in room. No ice machine. Very dated. Noisy area. Not a good value for what I paid. Would not stay here again.

No hand towels or bath mat in room. No ice machine. Very dated. Noisy area. Not a good value for what I paid. Would not stay here again.

Good value

Good value

They canceled my room and i wasn't a refund.

They canceled my room and i wasn't a refund.

This place was a negative 5 at best, MOLD in the shower, pubic hair in the shower, bad smell in the room, kids were stomping all over the 2nd floor with no help from management. Had to track down towels from the front desk because no one left any in the room like in 99% of hotels. The entire hall smelled of marijuana daily, drug deals were taking place in the stairwell bc management disabled the door alarm. Over all it was a bad experience and they didn't live up to their own standards (posted on the bathroom mirror). My wife would not leave the room due to being scared so the reviews don’t really show this place in its true light

This place was a negative 5 at best, MOLD in the shower, pubic hair in the shower, bad smell in the room, kids were stomping all over the 2nd floor with no help from management. Had to track down towels from the front desk because no one left any in the room like in 99% of hotels. The entire hall smelled of marijuana daily, drug deals were taking place in the stairwell bc management disabled the door alarm. Over all it was a bad experience and they didn't live up to their own standards (posted on the bathroom mirror). My wife would not leave the room due to being scared so the reviews don’t really show this place in its true light

It was nice and quiet

It was nice and quiet

Staff was very friendly made everything a smooth process.

Staff was very friendly made everything a smooth process.

On July 3rd I prepaid for a room for 3 nights. At the time I was at the airport waiting for my flight, my flight was supposed to land in ATL a little after 10 pm coming from Houston but my flight got delayed an hour so I didn’t arrive until 11:20 when I got to the airport I had to call an Uber to take me to the hotel, I got to the hotel around midnight and when I got there the guy at front desk told me that my room was sold and no longer available!! There were no rooms available after I already paid $243 for 3 nights through Expedia. Now after a long day at the airport dealing with delayed flights I get to the hotel to find out I no longer had a room even after I paid for the room! I had to walk with my luggage to another hotel😡 the next day I came back to this hotel to find out if I could get my money back and they told me there was nothing they could do about that and to call Expedia to get a refund! I don’t know if I called the wrong customer service number but I never received a refund

This was fine for a quick overnight stay but this play is showing its age and rough around the edges.

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I wish that hotels will contact guest in the near future and inform them they are renovating their hotel. I never got the chance to check in because they had no rooms ready for guests. I had to sit in my rental car in the rain on a busy weekend to find a place to lay my head for three nights. Majority of the hotels were sold out or charging expensive rates. I had to spend more money on a hotel that was not in my budget. So overall this hotel gets a negative zero for not communicating with their guests.

The property was filthy and smelled. Unsafe and Terrible place.

Property is in a great location. But service you receive make you wanna come back. Thank you Angelica, Jeremy, Isaac, and the young Man with the big smile... Thank you for showing me what real 5 Star Customer Service feels like..

It was nice

The staff was outstanding. Due to the conditions of the building the customer service skipped no beat. They make you feel at home. They make workout look easy.. they where very patient and professional running everybody to they're rooms. I love they Customer Service.. Everybody had a smile on from the time they clock in. Maintenance also with a smile and move fast, it's the energy in the building of family...

They gave away my rooms bc inwasmt there for checkin

Great location, besides the occasional racing rackety noise from cars near the bar across the street it was a great room. The key card machine was down when I got here and it was causing a lot of frustration for the front desk staff and guests but overall the stay was good.

The hotel was actually really clean and I had no problems except the key card machine wasn't working and you had to wait for the front desk person to let you in your room.

There were no issues. Staff was friendly and helpful.

Good

Flickering bathroom light Leakimg sink

Cannot believe there was NO ICE MAKER in this motel!! Also, no hair dryer and only 2 little plastic cups in the bathroom!! Needs a total make over. Only positive was a comfortable bed.

The property was very clean and smelled good but the tub looked like it had old blood in it and the fact the facility didn’t have an ice machine was very inconvenient.

Hotel met needs for the trip. Sean was awesome with my check in. Interesting that there was a false fire alarm each night of stay. Could have done without a 1am first night false fire alarm and 4 am second night false fire alarm.

Not clean

It was a very uncomfortable experience the place was filthy

The Staff here are sooo nice, friendly and welcoming. The rooms are clean and cozy. I must say, right now i am going through hard times. But the way the two ladies at tge front desk makes yoh feel comfortable and the willingness to help makes you feel so much better. I appreciate that so much. So far I've been here for a couple days and plan on extending my stay longer or up until i can move into my new place. But im sure no matter how long my stay is, i will be well satisfied.

Great place

Light in bathroom didn’t work no maintenance On property no change of towels no housekeeping terrible stay Hotel Was Rude and not helpful would Deff pay extra horrible experience

The place smelled of piss, dog and marijuana. The room was not fully cleaned. There was left over hair in the bathroom from, God knows, how long ago and the tub was dirty. The fridge barely stayed cold to get food as an acceptable temperature. The bed was hard and very uncomfortable. I usually don’t mind extended stays but, after this I will never come back again!