Clarion Pointe Morrow - Atlanta South
About Clarion Pointe Morrow - Atlanta South
Located off Interstate 75 at Exit 233, Clarion Pointe Morrow - Atlanta South is located in Morrow. Boasting a seasonal outdoor swimming pool, Clarion Pointe Morrow - Atlanta South offers accommodations in Morrow, 1.2 mi from Spivey Hall. This 3-star hotel offers a continental breakfast each morning. Rooms at Best Western include a private bathroom with shower. Each room features a flat-screen TV with cable channels. A microwave, refrigerator, and ironing facilities are also included. Guests can swim in the seasonal, outdoor pool or stop by the 24-hour front desk. A business center and photocopying service are available on site. Nonsmoking rooms are available. The nearest airport is Hartsfield-Jackson Atlanta International Airport, 6.2 mi from the property.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Multilingual staff
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
Reviews
The hotel reviews are mixed, with some guests expressing satisfaction with their stay and others expressing dissatisfaction. Cleanliness appears to be a significant issue, with several guests complaining about dirty rooms and bathrooms.
- Quick and easy check-in
- Comfortable beds
- Dirty rooms and bathrooms
- Unreasonable prices and poor cleanliness
- 1/5
Didn't bother with breakfast after my husband went to the breakfast location and he said everything was cold. The person working check-in was not friendly at all.
- 3.5/5
Good
- 5/5
Exceptional
- 5/5
Nice area quiet
- 1/5
The smell of the room smelt like stale cigarettes and old clothes…..the sheets looked clean but I couldn’t enjoy my stay after being bitten while trying to sleep.
- 3.5/5
I like the environment and the setting The microwave kept going off and it delayed me 8n getting my food ready
- 5/5
very clean and quiet, also close to everything, and right by the interstate. no complaints, the fan in the bathroom and the light by the bed didn’t work, but that’s about it.
- 5/5
Exceptional
- 5/5
I really appreciate yall! I just love it Everything was great
- 2.5/5
Passable
- 5/5
It was a good stay.
- 5/5
Exceptional
- 3/5
Didn't realize it was a hotel with external doors until we arrived. We had reserved a king-size bed smoking room instead 2 queens and a non-smoking room. Staff were pleasant, not overly friendly. After traveling 17 hours in a rainstorm, arriving 3 hours late, not in the mood to go back to the office to correct the matters. That it's advertised as a hotel, when it is a motel.
- 4/5
Need better breakfast eggs & Bacon not just sausage every day Same breakfast everyday need more items different fruits eggs and bacon..
- 4/5
Need better breakfast eggs & Bacon not just sausage every day Same breakfast everyday need more items different fruits eggs and bacon..
- 5/5
No
- 0.5/5
The location The staff, misleading information
- 3.5/5
The TV was out every day
- 3.5/5
The area The TV was out every day
- 0.5/5
The location The staff, misleading information
- 3.5/5
Good
- 1/5
Convenient It was dirty and the the room attendant only changed out towels
- 1/5
Convenient It was dirty and the the room attendant only changed out towels
- 4.5/5
Superb
- 5/5
I favored this property whenever I visited my daughter. I liked it then, but after the upgrades and renovations, I love them. I'm a smoker (yes, we still matter) lol, but they section off the smoking units and there's not an overwhelming scent of stale smoke lingering in the rooms. For the price, it truly makes this property a hidden gem. Friendly staff, clean rooms, and property.
- 4/5
Very good
- 5/5
👍
- 1/5
This motel looked so shady and I see they are. I’m in town for a funeral and didn’t realize u needed to check in by a certain time and before midnight or check-in they charged my credit card for the entire stay. I could see maybe one night charge but the entire stay and I should have been able to check in when I wanted.
- 5/5
Overall it was a great stay just difficulties with the WiFi
- 4/5
Very good
- 4/5
Very good
- 4/5
.
- 4/5
Very good
- 3/5
Location was good and attendant was friendly on site It was worth the money spent to that type of room
- 3.5/5
Good
- 3/5
Location was good and attendant was friendly on site It was worth the money spent to that type of room
- 4/5
Everything was great
- 5/5
Exceptional
- 5/5
Yes
- 4.5/5
Everything was great
- 4.5/5
Everything was great
- 5/5
Everything was clean, and close to all stores, the mall and even the airport
- 5/5
Everything was clean, and close to all stores, the mall and even the airport
- 1.5/5
The refrigerator didn't work. I cleaned my own tube. They watch you.
- 1.5/5
Stores are in walking distance The refrigerator didn't work. I cleaned my own tube. They watch you.
- 5/5
Exceptional
- 1/5
Hotel is hard to find. The entire hotel smelled of pot and individuals were casually walking around at night intoxicated and smoking pot. Woke up and went to leave in the morning and individuals were standing outside on the stairs smoking pot at 7am. Rooms are not well kept at all and the property is pretty run down. The pictures online are no where near an accurate description of the hotel.
- 4/5
Good Breakfast, clean room, friendly staff
- 1/5
Dead roaches in nightstand drawer, comforter dirty with stains, towels also. Night staggers smoking substances from pipes in door way
- 5/5
Clean nice room
- 2/5
Disappointing
- 4/5
Breakfast was good, room small, but clean. Got in late but still let us check in.
- 3.5/5
Good
- 5/5
The rooms were well setup and very clean, well the air systems need an upgrade but it's not terrible. It's very peaceful at night and quiet as well for being in that particular area. This is definitely going to be a frequent getaway spot for me
- 2.5/5
Passable
- 5/5
Exceptional
- 4/5
We stayed extended. The gym is awesome, the room was comfortable and relaxing, the beds extremely comfortable, having the free breakfast was a plus, and the staff was always kind.
- 4/5
We stayed extended. The gym is awesome, the room was comfortable and relaxing, the beds extremely comfortable, having the free breakfast was a plus, and the staff was always kind.
- 5/5
Exceptional
- 5/5
The price
- 4/5
Very good
- 4/5
Very good
- 5/5
N/A
- 5/5
Very helpful and courteous staff. Rooms were updated, but paint is fading from the bathtub and the stains are becoming visible.
- 4/5
The staff was nice and very helpful. My check-in was very easy. Does not apply
- 5/5
Never got the extra towels we requested. There was only 2 in the room and 4 of us.
- 3/5
The rooms are dated and the area around the hotel does not feel entirely safe at night, even though it probably is. No restaurants in walking distance that we could see, but major mall is nearby on the other side of the freeway.Really is more of a motel than a hotel, all rooms are accessed from outdoors. The beds were clean and comfortable, and location is excellent if you need on and off the I75 quickly. Breakfast was below average.
- 5/5
The staff was very nice and courteous. The breakfast selection was fresh and was better than some of the more expensive hotels we have stayed at. We would definitely stay there again.
- 3/5
Yes
- 5/5
Renovated rooms.
- 1/5
Need a refund shower wasn’t working correctly.
- 5/5
Spotless room
- 1/5
Absolutely worst experience ever, terrible customer service, rooms didnt have hot water, air didnt work.
- 5/5
Clean room. Very friendly staff. Fresh towels and supplies even though only staying 2 nights. Good breakfast selection and kept stocked frequently.
- 2.5/5
Conveniently located off I-75. Beds were comfortable. The blower in the heating system was out of balance and squeaked terribly while it ran. We had to shut it off during the night to sleep but then the room was cold. The property is near train tracks and the train went by in the middle of the night, horn blaring. The lobby had a foul odor that was not welcoming.
- 2/5
I was put in a back building that had very minimal lighting .and there was hair in my tub...I won't stay there again and it's not worth the price..bad quality..
- 5/5
The property was very clean. It was not a sketchy area. No people just loitering I wish the parking lot was closer to the doors.
- 4/5
Comfortable. Good breakfast.
- 4/5
Breakfast was good. Staff was friendly. No carts to take luggage to room which was uphill. Needs fan in bathroom. Beds were soft and comfortable. Room was clean. .
- 1/5
No working water when we arrived so we were a ble to check in, had to find last minute hotel accommodations elsewhere
- 4.5/5
The movie channel was good The heater
- 5/5
Room spotless Breakfast lady was ill so breakfast was a little small But a great place and a great value!
- 4/5
Staff was very nice.
- 5/5
The room was spotless and everything was awesome
- 1/5
Bad place
- 5/5
I liked everything
- 3.5/5
Firstly, the hospitality demonstrated by the staff was exemplary. From the moment I arrived, the front desk team greeted me warmly and efficiently checked me in, setting a positive tone for my stay. Their willingness to accommodate special requests and offer local recommendations made me feel valued as a guest. Secondly, the accommodations were great. My room was impeccably clean and well-appointed, featuring modern amenities that enhanced my comfort. The thoughtful design and attention to detail, such as the high-quality bedding and well-stocked minibar, made a significant difference in my overall satisfaction. Finally, the location of the hotel was ideal, providing easy access to local attractions while maintaining a sense of tranquility away from the hustle and bustle. This balance of convenience and comfort truly enhanced my overall experience. In summary, my stay was marked by exceptional service, comfortable accommodations, and excellent facilities, making it a memorable visit that I would highly recommend to others. Wish the hotel had more modern amenities.
- 4/5
The exterior door latch could use some lubricant as it was hard to shut the door. the breakfast was nice.
- 4/5
Very clean and quiet
- 4/5
Remodeled room was clean refrigerator keep things good and cold!!
- 5/5
Decent room, nice and cozy. Asked staff about the gym but wasn’t informed of hours. I went to the location but was locked. Tried to connect video game console to tv but couldn’t get tv on correct input to use, remote only worked on cable box.
- 3/5
As usual, it is a nice place to rest your head after a long drive. We thought our room was a bit dirtier than the past. Behind the side table were a couple of cigarettes butts in a non smoking room and an old sock was behind the chair. The breakfast needs some eggs and more fruit. Sausage and biscuits and gravy is not the greatest breakfast choice. We will come back, good for the price
- 3.5/5
The location of the hotel is awesome bc it's in the middle of alot of restaurants and 5mins away from the mall..FYI used to be the best Western. Staff was friendly at front desk and checking in was easy. I didn't like that they built a gate around the property I chose this location bc it was walking distance to IHOP and Cracker Barrel..you were able to walk across the parking lot but not anymore which made it difficult bc I didn't have a car and had to walk the long way by the street which is dangerous.
- 1/5
Room smelled like strong pine
- 3/5
Breakfast closed too early. 9am . That's not complimentary That's saving money on breakfast
- 4/5
Location, pet friendly, price ok, much improved by new owners Lack of linens provided. Breakfast cut backs and food taste.
- 3/5
We stayed here last year on the way south and liked it. The sheets, pillows and mattress were comfy and provided a good nights sleep. The second we opened the door the smell of smoke was so strong; when we arrived in FL the next evening and opened our luggage everything still smelled smoky and had to be washed. Although the bedding was comfortable, the floors and walls were extremely dirty. The bathroom walls were soiled, and near the outlets the dirt was apparent. We were too tired to complain that night and we slept well. But if we stay again I will certainly check the room more carefully before moving in
- 4/5
Clean rooms
- 1/5
More service ever got in my life they need to work on a customer service and the satisfaction in Queensland this
- 3/5
Breakfast selection was very limited
- 4/5
Clean room. Very comfortable bed. Breakfast was very limited.
- 4/5
The bathroom was small and the grouting on the floor was stained and looked grimy in places. The shower was excellent with good pressure and loads of hot water. The beds were very comfortable with newer mattresses and the floor was finished in vinyl which was modern and clean. The local area was quiet despite there being construction work going on nearby. It seemed safe so we walked to the IHOP for supper which was also very good. I would recommend this hotel and I'm going back again soon.
- 4/5
I liked that the hotel is so close to absolutely everything in Morrow. The bed is okay and they do offer smoking rooms which is nice. They were always very polite and would straighten up my room each day while I was out. It's kind of hard to get in and out of, but thats not something they can necessarily control. The rooms could use a deep clean for sure and some of the furniture is worn.
- 3/5
The floor was sticky
- 5/5
Clean room and great prices
- 4/5
The staff was friendly. Overall, it was okay for a short stay.
- 4/5
Everything is alwags great at this hotel we stay here alot clean,hospitality is good quit and comforting stay
- 4/5
Ok
- 4/5
The whole room was clean, same as last 3 years. No signs of bugs or roaches as was reported on other posts. The lobby and breakfast areas were all fine
- 3/5
just ok…
- 4/5
We have stayed here many times over the years as it is convenient for before or after flights. I was pleased to see it under new ownership and that it had undergone some refurbishment. Staff were courteous and helpful. The room was clean. Noise levels can be an issue depending on traffic, other guests, and the train schedule. We were most disappointed in the down graded breakfast. Eggs and grits were no longer available. The biscuits and sausage were good. But having mustard available would be a small addition that I would alleviate the breakfast experience.
- 5/5
Didnt eat there but there's plenty restaurants around the hotel
- 3/5
This property was as expected for the price. It does have long term stays which can be a red flag sometimes however the extended stay rooms are at the back of the complex so the room we stayed in was in the front close to the office and quiet. The only issue we had was someone kept calling our room, when I answered there was static and faint noises in the background. Not sure how long it would have continued because I disconnected the phone at 12:30am. Overall good stay for the money.
- 4/5
Housekeeping was really nice and the front desk clerks were as well
- 5/5
Its cheap yet nice and clean we always enjoy the stay
- 4/5
Great front desk staff! Love the breakfast
- 5/5
Room was very clean and spacious. I got a king bed for myself. Room had good designs and a big tv with good clear picture. It was easy to check in and had good restaurants within walking distance
- 5/5
Exceptionally clean, great shower and water pressure.
- 5/5
Check-in was easy and fast!! The rooms were clean and well kept! We got an accessible room since I have to use a walker to get around. I was impressed at the room and the bathroom areas that were spacious enough to accommodate my needs
- 5/5
Clean, good location, good value. Nice little breakfast.
- 5/5
Convenient location, breakfast clean, quiet
- 5/5
Everything was clean and professional.
- 3/5
Clean room. Could use a deep clean in the bathroom. Staff was great. Breakfast was simple. Mall close by. Older motel that has been updated
- 4/5
They no longer have a pool and that was one of the reason i choose that hotel for the pool disappointed about that overall good stay for the price
- 5/5
Friendly service, clean room and very quiet
- 4/5
The rooms looked modern, and the bed was very comfortable. The bath tubs are stained which makes them look dirty. I transferred to 2 other rooms and the tubs looked the same. However, they were clean and thebwater pressure was great. The room overall could have been cleaner as there were dust and spider webs near the curtains. The overall experience and the price was good. I would stay again. The breakfast was ok, but nothing special basically just cereal, waffles, sausage patties and biscuits.
- 2/5
Half of the lights weren't working in room and inaccurate breakfast hours listed in Expedia.
- 3/5
More so of a motel feel than hotel, just add breakfast.
- 5/5
Quite and clean
- 5/5
I like everything
- 3/5
The room was clean at first glance; however, it had rust spots around the doors and the tub was dingy. I didnt use the shower for this reason. I did not see any bugs; however, it could use thorough cleaning and fresh paint.
- 5/5
Great property , but there is no pool
- 3/5
It was quiet the whole night and clean
- 3/5
The room itself wasn’t terrible now the conditions of the area around the room was sketchy. Definitely not a 5 star place but I am sure after renovation it’ll be better
- 5/5
Clean and front desk was helpful. Super confortable bed
- 4/5
Clean, quiet room. Only complaint was no shampoo in the shampoo container.
- 4/5
Overall it was a good stay for the price. I had to book it like an hr before I checked in due to a mishap on my part. It looks like it’s been renovated but some small details of the old place still remained but it was good enough. It was clean and quiet which was all I needed. The only 2 downsides was the staff was kinda rude, very careless and a big thing is you have to walk across a big parking lot to get to the rooms. It was 11pm when I checked in with my baby and I was scared. Thank God a nice couple was checking in at the same time and they walked us to our door but I probably would have ran it it was just us, seemed like the perfect place to wait to rob someone. Other than that everything else was fine.
- 5/5
Great stay and great price.
- 5/5
Great
- 5/5
Great rooms and very peaceful
- 1/5
Unexpected $50 fee. The environment in the area around my room had a lot of traffic coming through. Wasps in the room. The room was not aesthetically pleasing at all, with quit a bit of rust on metal appliances and brown residue over the walls. It was extremely loud outside of the room at times during the night and in the morning.
- 5/5
Quiet and welcoming
- 4/5
Nice stay
- 5/5
Clean facility with friendly staff. Excellent location.
- 5/5
Great stay
- 3/5
Overall it wasn't bad, maybe a little noise outside. But they kept the outside clean. My room was good maybe a little dusty. The parking area was a little jacked up with holes. But in all I thought it was a little gem hidden in the back off the street.
- 3/5
Not bad for what you need it for we checked in at 1 AM and we checked out at 8 AM. It was clean and the breakfast was decent and the little breakfast lady was lovely.
- 4/5
Good clean facility in a safe location.
- 3/5
Service was not that bad we had and the room was decent
- 3/5
Not much to say about this stay, it was clean…
- 5/5
It was clean
- 5/5
Everything was very nice here. Quiet, convenient to multiple locations.
- 5/5
I had such a great stay
- 1/5
All bad! Room hadn’t been cleaned! Dirty towels in the room ON THE COUNTER! No clean towels n facecloths, toilet full of urine! Just all bad! We didn’t stay for longer than 15-20 min after denied room upgrade.
- 5/5
Like the renovation! But miss the sausage gravy ;)
- 4/5
Our stay at Clarion Pointe Atlanta South was good. Room was clean, it had a refrigerator and microwave, coffee pot, iron, blow dryer. This particular stay, i searched for a hotel with complimentary breakfast and a pool. Breakfast was very nice. It had yogurts, instant oatmeal packets, asstd cereal, breakfast sandwiches and best of all belgium waffle makers. Very pleased with breakfast. Pictures featured a pool. I assumed it had a pool. I was going to spend the weekend taking grandson to Momocon a video gaming convention in downtown Atlanta and spending my down time around the pool. But....to my surprise the pool area was closed. I guess for remodeling. I was so disappointed. My fault for not asking if a pool was avaliable. Overall, it was a pleasant stay.
- 3/5
It wasn't that clean and it was outdated. Needs a makeover and somebody was making a movie outside my door and it was noisy.
- 5/5
The staff is AMAZING!!!! ✨✨✨⭐️⭐️⭐️⭐️ No Roaches!!!!! Clock that 💯 Breakfast was delicious!! Walk in shower was HUGE!!!!!!!
- 5/5
Great price
- 5/5
Very nice hotel to stay! Very clean, quiet and very comfortable bed and pillows. Spacious room. 100% recommended
- 4/5
ok
- 4/5
Needs a renovation
- 1/5
Room is out-dated and needs to be upgraded
- 2/5
One of the best hotels I've stayed at. But our job got canceled and we only stayed one night and pre-paid for three. Only got a a refund for one night.
- 5/5
2 Thumbs up
- 5/5
Gave me exactly what I needed time away to rest. Nice and clean quiet and out the way
- 4/5
The property over all was nice
- 5/5
just need to have breakfast available
- 5/5
From the outside it looked a bit sketchy but the room was great — very clean and updated. There wasn’t and breakfast as some of the equipment needed replacing but IHOP and Cracker Barrel are a two minute walk away. We plan to stay again!
- 4/5
The place was nice clean.
- 5/5
Updated, clean and quiet ❤️❤️❤️
- 3/5
It is an outdoor access to room kind of hotel. I don’t know if they have an elevator or not to get to second floor because I used stairs to get up to my room. The free breakfast is the continental kind. Girl at desk very friendly. She had a package toothpaste and toothbrush luckily since I left mine at last hotel. Very dated building but room was clean.
- 3/5
There was no hot breakfast as advertised. Room was freezing cold when we checked in and took several hours for it to be comfortable. Desk attendent in my opinion was rude.
- 4/5
everything was good , good stay
- 5/5
I came down to visit family and the hotel was very clean nice clean and the staff was great.
- 3/5
Does NOT offer breakfast like stated.
- 5/5
Upgrades throughout, no carpet, beautiful mural in rooms, restaurant next door, clean grounds and quiet.
- 1/5
There was no hot water and also there wasn’t any breakfast
- 5/5
Very friendly staff
- 4/5
Good
- 4/5
Good and very clean and economy
- 3/5
We usually sign on to places that offer free breakfast, so when they said there wasn’t one and wouldn’t give a discount, we scored lower. Room was older and needed to be refreshed. Clean. Office is across parking lot from motel rooms in a separate building.
- 1/5
I booked thinking that there would be breakfast to only get there and there is no breakfast due to renovations. I expressed to the attendant that I honestly didn’t like the place since it changed from Beat Western, instead of asking what I didn’t like, he proceeds to say “Well your stay is only one night you can leave in the morning. The washcloths were dirty as if someone killed a bug with it. The stay was just terrible!!!
- 5/5
Very good mattresses. Would appreciate knowing the brand, pet friendly, Traffic was noisey
- 3/5
It is an "Inn" but more like a motel with exterior doors. Had to walk outside to the room from check in but if you drive you could pull up to the room. Cold snap in Atlanta revealed freezing gaps in that exterior door. Heat unit worked well though. Thin ceiling as we heard heavy feet and luggage rolling above us. Friendly staff. Easy check in. Room was decent for the price. We just needed an overnight for a canceled flight. Breakfast is grab and go - they are remodeling and available only from 6-9am so we didnt go. Staff said it included yogurt, sandwiches, and coffee. Overall for the value it is great, but it is not fancy.
- 4/5
Was quiet and convenient
- 5/5
Nice,no problems kids and i slept well actually added another night to our stay not bad at all
- 5/5
Good stop over when traveling. It is very close to the highway. A bit older but clean
- 2/5
Although the place had decent reviews, it was not a good experience. Won't be going back.
- 1/5
This was one of the worst hotels I have ever stayed in! Bed sheets dirty and had little blood stains on them. The shampoo and conditioner were used! The lights and heater kept turning on and off by them selves it was very scary and creepy felt like something was going to happen. I would never stay or tell anyone to stay in that hotel again! Please stay far away from this hotel!
- 2/5
What was thirty two degrees outside and inside the room.
- 5/5
Cool place & convenient
- 5/5
Cool spot
- 4/5
Had to call and report continuously barking dog in adjacent room. Could not sleep loud dog barking after midnight
- 5/5
Overall cool spot
- 5/5
Miss Night mngr very nice and professional. Clean room and good breakfast. But not many news channels, didn’t have a coffee pot and water was too cool to shower. I will give them another chance.
- 4/5
Safe and clean room
- 5/5
Night shift was friendly but the morning staff crew kept picking in our room when we had an hour before it was time to checked out.
- 2/5
Cockroaches in my room
- 5/5
Nice and chilled no complaints
- 5/5
Great Place to stay
- 4/5
Staff was nice
- 5/5
Pride of family ownership shows in dedication of staff.
- 5/5
Lovely stay, will return!!!!!
- 2/5
The pictures that are on expedia of the rooms are not what the room looks like at all. Also the towels that were left in the room had stains on them. None of the toilet paper or tissues in the room had been filled either so it makes me think they never cleaned or just didn’t clean the room properly before my arrival.
- 4/5
We stayed 6 days and generally were pleased. Some minor confusion but management addressed and was cleared up immediatley.
- 4/5
Recommended, good price!
- 1/5
We rented two rooms on our back home from Florida. We arrived around 9 p.m. in one of the the T.V. didn't work and the refrigerator made so much noise. In the morning when we woke to take a shower neither room had hot water. They moved us to another room I only asked for 1 room because all we needed to do was take a shower. Well this room smelled a lot like smoke even though it said it was a non smoking room. It was also not very clean. Overall it was not a good experience. We also didn't even get a discount for the inconvenience all that was said was "I'm sorry".
- 5/5
Very well operated, as always.
- 3/5
Room leads to outside. Not inside of a building. Makes me feel unsafe.
- 5/5
I was pleasantly surprised with my stay. Best Western was very comfortable and affordable. I will certainly be staying here again. Great breakfast!!!
- 4/5
Great staff. Beds are hard and uncomfortable. Floors can be mopped and kept up more.
- 2/5
The condition of the facility was more of a motel 6 vibe. Not impressed for the price.
- 5/5
.
- 5/5
Good