Baymont Inn & Suites by Wyndham Morrow/Atlanta I-75 South
About Baymont Inn & Suites by Wyndham Morrow/Atlanta I-75 South
Located in Morrow, Georgia, this hotel features an outdoor Veranda with breathtaking view of nature and I-75 and an on-site fitness center. Each room is equipped with free WiFi access. A free hot breakfast is served daily. A microwave, refrigerator, and coffee machine come standard in each room at Country Inn and Suites by Carlson Atlanta I-75 South. A flat-screen cable TV and ironing facilities are also included. A business center is accessible to guests at the Baymont Inn & Suites by Wyndham Morrow/Atlanta I-75 South . Other offerings at the property include laundry facilities and free parking. Hartsfield Jackson International Airport is 15 minutes’ drive away. Guests will be 5 minutes’ drive from shopping at Southlake Mall and 26 minutes' drive from The Georgia Aquarium, Centennial Olympic Park, and World of Coca-Cola.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
The hotel reviews are mixed, with some guests expressing satisfaction with the cleanliness, staff friendliness, and location, while others have experienced issues with room cleanliness, maintenance, and noise. Some guests have also reported problems with the breakfast provided.
- Cleanliness of some rooms and property
- Friendly and helpful staff
- Issues with room cleanliness and maintenance
- Problems with breakfast provided
- 2/5
Lobby was clean, our room was dirty. The door that lead to the outside, was broken & anyone could come & go without needing key access. The staff was nice & polite & the breakfast was okay.
- 4/5
The hotel is newly remodeled, crisp and clean. Staff friendly.
- 3/5
Clean room but it smelled like it used to be a smoking room. Breakfast was included. It was ok. Biscuits and gravy, cereal, waffle maker, bagels, yogurt, hard boiled eggs. The cereal was stale and the OJ tasted funny but everything else was fine.
- 4/5
Just a quick overnight, but was good
- 5/5
Staff was great but, the dog area needed some attention. Nice pool area and good breakfast!
- 5/5
Friendly greetings and how clean the room was I loved everything
- 4/5
I only paid $25 for an early check in at around 7 am. The room was clean and I had no issues. For those who prefer something quiet, the hotel guest were not rowdy or loud. I would say the establishment is next to some late night restaurants. Noise from there was occasional so just take that into account but it didn’t bother me.
- 3/5
Did not like that the refrigerator did not have a freezer compartment. Unlike the previous stay in Adairsville KY at the Baymont on 5/8 which had a freezer that had 2 inches of ice buildup. Neither facility offered much of a breakfast. The manager at Adairsville was rude and unwilling to provide me with a receipt for my stay. Then she complained that us filling our Yetti that fit in our car cup holders better than the little cups as a reason there was no regular coffee. I will be looking for other stay options on my future travels.
- 5/5
Everything was awesome, great location for shopping and restaurant. I will be visiting again.. The receptionist was great my favorite. I think his name was Mike Mike
- 4/5
It could have had a better breakfast selection
- 5/5
Exceptional
- 4/5
It was close to Chilli's the different restaurants that was close by It could have had a better breakfast selection
- 5/5
Very clean establishment. Staff was friendly would definitely stay again!
- 5/5
The staff was great and very kind Nothing
- 5/5
The staff was great and very kind Nothing
- 3/5
I did not have breakfast, but the parking in the front felt safe, in the back it was lit up but just woodsy and irrey feeling back there. The back door wasn't locked for key use, anyone could walk in. We did not encounter any issues..
- 3.5/5
Room was nicely prepared . Shower curtain nice white & clean . Glad to have working iron . New install carpet was nice . Near 2 good restaurants. Bathroom sink leaks water when turned on . Looks like a little mold around bath tub. Desk chair .. much too low ! Room clock not set . Breakfast was lacking . Biscuits hard Rate 5 out of 10.
- 3.5/5
Room was nicely prepared . Shower curtain nice white & clean . Glad to have working iron . New install carpet was nice . Near 2 good restaurants. Bathroom sink leaks water when turned on . Looks like a little mold around bath tub. Desk chair .. much too low ! Room clock not set . Breakfast was lacking . Biscuits hard Rate 5 out of 10.
- 5/5
Exceptional
- 5/5
Exceptional
- 5/5
All services was great Nothing at this time
- 5/5
All services was great Nothing at this time
- 4/5
Hotel was under renovation so most amenities were unavailable. Hotel staff were all very friendly and helpful.
- 4/5
Very good
- 5/5
A lovely hotel nice and clean and very roomle to me like a big hotel with a down home feel I will stay again my first time staying there and I loved it
- 4/5
The price The staff was a little rude
- 5/5
Exceptional
- 5/5
Everything was great
- 3.5/5
Good
- 2.5/5
Passable
- 1/5
The breakfast was decent The noice due to construction. The fact that they never informed me there was construction when I call for early check-in. When I checked in they still omited to inform me there was construction and the room sounded like there were people stomping and jumping upstairs when it didn't even seem like there was a 3rd level. They charged me extra for early check additionally and omited crucial info that would have prevented me from renting when they could have waived that extra cost for the inconvenience of ommission
- 4/5
Very good
- 3.5/5
The hotel is in a great location, several restaurants in the area N/A
- 3.5/5
The hotel is in a great location, several restaurants in the area N/A
- 1/5
The breakfast was decent The noice due to construction. The fact that they never informed me there was construction when I call for early check-in. When I checked in they still omited to inform me there was construction and the room sounded like there were people stomping and jumping upstairs when it didn't even seem like there was a 3rd level. They charged me extra for early check additionally and omited crucial info that would have prevented me from renting when they could have waived that extra cost for the inconvenience of ommission
- 4/5
Very good
- 4/5
Very good
- 5/5
We had a nice stay
- 5/5
Exceptional
- 5/5
Exceptional
- 3/5
Breakfast was ok, not great. Room was very clean Hearing loud music at night and kids screaming. No hot water in shower, just like warm
- 3/5
Breakfast was ok, not great. Room was very clean Hearing loud music at night and kids screaming. No hot water in shower, just like warm
- 5/5
I have just 2 complaints - 1 next door is a bar or club and it was very hard to sleep with that maybe offering some earplugs would be a good gesture to put of town guest who are unaware of the area and - 2 the doors very hard and loud to close . Other than that clean, easy to get too off the highway and would stay again!
- 0.5/5
Bad
- 3.5/5
Cozy
- 3.5/5
Cozy
- 4/5
It was a nice stay
- 5/5
Exceptional
- 3/5
Clean room, breakfast not much at all. Went to McDonald’s instead. No food refilled.
- 2/5
Dated and a bit dirty
- 2/5
Dated and a bit dirty
- 4/5
Yes
- 4/5
Yes
- 2.5/5
Furniture needed dusting. Floors were very dirty. Refrigerator wasn't clean. There was noise in hallways most of the night. Sound of doors slamming. Needs some updating. I think they were in the process of doing that. Needs to be more attention to better cleaning of the room's
- 3/5
Old building not upkept. Clean, staff was fine, breakfast was ok. Thought the AC was going to break (hard to sleep with the noise). No USB outlets & plugs were iffy (one outlet was missing it's cover completely).
- 3/5
Old building not upkept. Clean, staff was fine, breakfast was ok. Thought the AC was going to break (hard to sleep with the noise). No USB outlets & plugs were iffy (one outlet was missing it's cover completely).
- 3/5
Night desk person was excellent and very friendly. The bathroom did have not have a shower curtain so decided it was not worth trying to use the tub shower, and the faucet handle fell off anyway. The mattress was well beyond its intended life span and one of the springs was sticking out the side.
- 3/5
Night desk person was excellent and very friendly. The bathroom did have not have a shower curtain so decided it was not worth trying to use the tub shower, and the faucet handle fell off anyway. The mattress was well beyond its intended life span and one of the springs was sticking out the side.
- 5/5
Very nice. The room was really clean. The bedding was also very clean. Only the carpet in the hallway needs to be changed. Nice people and good deal.
- 5/5
Very nice. The room was really clean. The bedding was also very clean. Only the carpet in the hallway needs to be changed. Nice people and good deal.
- 4/5
Nice comfortable room for the price.
- 4/5
Nice comfortable room for the price.
- 3/5
Bed was hard, very noisy (outside traffic) hard pillows. Breakfast was ok. Staff was nice, room was clean.
- 3/5
Bed was hard, very noisy (outside traffic) hard pillows. Breakfast was ok. Staff was nice, room was clean.
- 5/5
The desk staff was so welcoming and kind. It was very clean and I felt safe. N/A
- 5/5
Friendly N/A
- 5/5
Excellent place to stay. Rooms were spotless and staff was very friendly! We plan on staying here on our next trip.
- 5/5
Excellent place to stay. Rooms were spotless and staff was very friendly! We plan on staying here on our next trip.
- 3/5
I paid a cash deposit and unfortunately forgot to ask ask for when I left, only to return and was told I couldn't get my deposit back. Since it had been over 24 hrs. I will not stay there again.
- 1/5
The room smell like marihuana, also the bed was uncomfortable, the window blinds had some stains like blood, and the breakfast was ok
- 1/5
The room smell like marihuana, also the bed was uncomfortable, the window blinds had some stains like blood, and the breakfast was ok
- 4/5
Clean room and good breakfast
- 4/5
Clean room and good breakfast
- 1/5
Gentleman at the front desk was wonderful. Everything else was terrible. Construction inside the hotel, broken windows, highway noise, toxic smell from construction. Left too early to try the free breakfast.
- 1/5
Gentleman at the front desk was wonderful. Everything else was terrible. Construction inside the hotel, broken windows, highway noise, toxic smell from construction. Left too early to try the free breakfast.
- 3.5/5
Rooms are outdated
- 4.5/5
Clean Trouble with check in
- 3/5
The staff was friendly. Great location Bedding was stained. Facility a little dated and worn
- 5/5
Great!
- 1/5
Rude
- 5/5
Front counter staff was friendly. Room is clean.
- 5/5
Front counter staff was friendly. Room is clean.
- 5/5
Everything from the customer service to the clean, beautiful rooms and didn’t have a nasty stink room smell. It didn’t smell like smoke. The bathrooms were in immaculate condition. I’m definitely going back. This will be my getaway spot. N/A
- 5/5
Very clean room and very nice staff
- 5/5
Very clean room and very nice staff
- 1/5
Property was disgusting. When you walk in there's a strong stench & you walk out with that stench on your person. Rooms were dingy & smelled of smoke, lights did not turn on in the rooms, curtains falling off curtain rods, floors were not clean. Overall, I would never stay or recommend anyone else stay at this property. Needs lots of fixing up & just a basic fitting of the hotel & starting all over again. This property needs to have SURPRISE inspections by the BOARD OF HEALTH so that they can see the conditions up front & personal. Had to leave this hotel & find another bcz we were so disgusted with it as soon as we walked through the door & smelled the stench.There was 1 bottle of water sitting in the counter with a hand written note that said "$1.00". There was also some aspirin sitting next to the bottle of water which read, "$1.00". The printer/copier was one that you would have in your own personal home office & it would not function properly. The overall experience was quite terrible! We chose not to stay bcz of those reasons but they still charged us one night's stay. I am not over exaggerating my experience. Everything I said is true. Just walk in yourself & ask to see the rooms B4 booking. You will see exactly what I saw. No need for me to lie. I was not at all comfortable staying there, so I ate the cost of one room to get out of the contract & then went over to the Drury Inn which was a comfortable & clean stay with a great dining area & beautiful stay.
- 1/5
Property was disgusting. When you walk in there's a strong stench & you walk out with that stench on your person. Rooms were dingy & smelled of smoke, lights did not turn on in the rooms, curtains falling off curtain rods, floors were not clean. Overall, I would never stay or recommend anyone else stay at this property. Needs lots of fixing up & just a basic fitting of the hotel & starting all over again. This property needs to have SURPRISE inspections by the BOARD OF HEALTH so that they can see the conditions up front & personal. Had to leave this hotel & find another bcz we were so disgusted with it as soon as we walked through the door & smelled the stench.There was 1 bottle of water sitting in the counter with a hand written note that said "$1.00". There was also some aspirin sitting next to the bottle of water which read, "$1.00". The printer/copier was one that you would have in your own personal home office & it would not function properly. The overall experience was quite terrible! We chose not to stay bcz of those reasons but they still charged us one night's stay. I am not over exaggerating my experience. Everything I said is true. Just walk in yourself & ask to see the rooms B4 booking. You will see exactly what I saw. No need for me to lie. I was not at all comfortable staying there, so I ate the cost of one room to get out of the contract & then went over to the Drury Inn which was a comfortable & clean stay with a great dining area & beautiful stay.
- 5/5
Everything was in line. I didnt have any problems at all with the place.
- 5/5
Everything was in line. I didnt have any problems at all with the place.
- 4/5
Window view
- 5/5
I am happy that for Staying at your place
- 5/5
I am happy that for Staying at your place
- 3.5/5
Bed felt lumpy like it needed a new mattress
- 5/5
The property was clean and convenient
- 5/5
The property was clean and convenient
- 3/5
Everything was all right with my stay
- 3/5
Everything was all right with my stay
- 5/5
Doesn’t look exactly like the photos. It’s an older hotel, but definitely nice for the price! Comfortable bed and good free breakfast!
- 5/5
Doesn’t look exactly like the photos. It’s an older hotel, but definitely nice for the price! Comfortable bed and good free breakfast!
- 5/5
The rooms were very clean, the staff was very nice, and the breakfast was awesome! It was a little pricey but it was worth it
- 1/5
The whole property is run down, dirty, and in need of too many repairs to list. Every corner of the hotel was filled with broken furniture. The furniture in the room was a hodge podge of mismatched old furniture. The bed was lumpy and old. The towels and sheets were thread bare. There was mold in the shower. The outer doors didn't close properly, so the building wasn't secure. The man at the front desk at check-in was rude. I wish I would have taken pictures to show you. The only good thing was the woman at the front desk in the morning was very friendly.
- 1/5
The whole property is run down, dirty, and in need of too many repairs to list. Every corner of the hotel was filled with broken furniture. The furniture in the room was a hodge podge of mismatched old furniture. The bed was lumpy and old. The towels and sheets were thread bare. There was mold in the shower. The outer doors didn't close properly, so the building wasn't secure. The man at the front desk at check-in was rude. I wish I would have taken pictures to show you. The only good thing was the woman at the front desk in the morning was very friendly.
- 3/5
Location was nice short distance to food and shops Outdated and the bath tube knob was broken
- 5/5
Yes the breakfast was fresh and yes the parking spot was great
- 5/5
Yes the breakfast was fresh and yes the parking spot was great
- 4/5
Update lamp shades and the ceiling in the bathroom and the curtains needs to be updated. Overall my husband and I will be backing.
- 4/5
Update lamp shades and the ceiling in the bathroom and the curtains needs to be updated. Overall my husband and I will be backing.
- 4.5/5
Yes very clean and quiet at night No complaint
- 5/5
Very friendly and very clean
- 5/5
Very friendly and very clean
- 5/5
Check in was easy fast and friendly. They had a light but wonderful breakfast complementary.
- 5/5
Great
- 5/5
Great
- 4/5
Good service. Cleanliness can be improved.
- 4/5
Good service. Cleanliness can be improved.
- 5/5
It was a pleasant stay
- 5/5
It was a pleasant stay
- 2/5
The service desk help was not very helpful or friendly and was on the phone while they were checking me in. The service was rude. Also check out was 1130am and they knocked on my door 3 times before the time of check out. No ironing board and didn't get any help from front desk to try and resolve issue. Other people were comparing about this service and the hotel in general. I will never book this hotel ever again.
- 2/5
The service desk help was not very helpful or friendly and was on the phone while they were checking me in. The service was rude. Also check out was 1130am and they knocked on my door 3 times before the time of check out. No ironing board and didn't get any help from front desk to try and resolve issue. Other people were comparing about this service and the hotel in general. I will never book this hotel ever again.
- 2/5
The room was dated. Bathroom door had damage to where it looked kicked in. Bed linen and towels were clean.
- 2/5
The room was dated. Bathroom door had damage to where it looked kicked in. Bed linen and towels were clean.
- 2/5
The property was off the main road and there were alot of food options around. However the service I received was not good. The room had a damp old cigarette smell and the doors are so heavy that all you hear are slamming doors all night. The gentleman at the desk was nice , the lady the next 2 was always on the phone or outside, on the phone or possibly smoking. And just seemed not interested in being around. Theres a sign that says breakfast until 10am I came down for juice at 9:40 and she said they are closed. She was cleaning up. We were in town for basketball and needed to was jerseys. You have to pay for washer and dryer in cash but the lady at the front desk is so rude and acted so annoyed every time i asked a question or needed help. I was short a few cents for one of the machines and she wouldn’t trust me enough to bring it back , so then i took out 20 from atm then she turned around and said oh I can’t take that because i need to have change in my register. You saw me walking over to the atm , I came back with a 5.00 to get quarters for the machine then she says she can sell me a roll of $10 she didn’t want to break the quarters. What? I put my quarters in the machine to get detergent and it was empty and lost my money went back but she acted like that wasn’t there problem and not their machines. I tell you what, I knew the hotel was a no frills but customer service is free! I am a manager in the customer service world and I was very disappointed.
- 2/5
The property was off the main road and there were alot of food options around. However the service I received was not good. The room had a damp old cigarette smell and the doors are so heavy that all you hear are slamming doors all night. The gentleman at the desk was nice , the lady the next 2 was always on the phone or outside, on the phone or possibly smoking. And just seemed not interested in being around. Theres a sign that says breakfast until 10am I came down for juice at 9:40 and she said they are closed. She was cleaning up. We were in town for basketball and needed to was jerseys. You have to pay for washer and dryer in cash but the lady at the front desk is so rude and acted so annoyed every time i asked a question or needed help. I was short a few cents for one of the machines and she wouldn’t trust me enough to bring it back , so then i took out 20 from atm then she turned around and said oh I can’t take that because i need to have change in my register. You saw me walking over to the atm , I came back with a 5.00 to get quarters for the machine then she says she can sell me a roll of $10 she didn’t want to break the quarters. What? I put my quarters in the machine to get detergent and it was empty and lost my money went back but she acted like that wasn’t there problem and not their machines. I tell you what, I knew the hotel was a no frills but customer service is free! I am a manager in the customer service world and I was very disappointed.
- 5/5
Shower curtain had mold all over it. Bathroom sink fauct leaks all over the counter.
- 5/5
Shower curtain had mold all over it. Bathroom sink fauct leaks all over the counter.
- 1/5
Never going here again
- 1/5
Never going here again
- 2/5
May be time for a renovation and additional training for the staff.
- 2/5
May be time for a renovation and additional training for the staff.
- 4/5
Ease of access. Check in was flawless.
- 4/5
Ease of access. Check in was flawless.
- 2/5
Worn out chair in room. Torn curtain in room and noisy AC unit. Also disturbances by other guest
- 2/5
Worn out chair in room. Torn curtain in room and noisy AC unit. Also disturbances by other guest
- 3/5
Elevator malfunction
- 3/5
Elevator malfunction
- 4/5
Great location for my needs.
- 4/5
Great location for my needs.
- 3/5
Kinda dirty and the bathroom door handle was broken so i couldn’t lock it. Needs a lot of repairs and updates. The blanket had holes in it
- 3/5
Kinda dirty and the bathroom door handle was broken so i couldn’t lock it. Needs a lot of repairs and updates. The blanket had holes in it
- 4/5
Close to my event
- 4/5
Close to my event
- 2/5
Overall, my experience at this hotel was quite disappointing, and I chose not to voice my concerns to the staff. I handled it and made a firm decision not to return. It’s puzzling why the cleanliness is so lacking, especially given the hotel’s prime location. With proper investment in renovations and maintenance, it could truly excel. I sincerely wish the owners the best, but I cannot recommend this hotel to anyone.
- 2/5
Overall, my experience at this hotel was quite disappointing, and I chose not to voice my concerns to the staff. I handled it and made a firm decision not to return. It’s puzzling why the cleanliness is so lacking, especially given the hotel’s prime location. With proper investment in renovations and maintenance, it could truly excel. I sincerely wish the owners the best, but I cannot recommend this hotel to anyone.
- 2/5
- 2/5
- 2/5
Very disappointed in this property. Woke up at 3am to the very strong smell of marijuana and the loud banging of a door. The door banging happened on & off for 2 hours.
- 2/5
Very disappointed in this property. Woke up at 3am to the very strong smell of marijuana and the loud banging of a door. The door banging happened on & off for 2 hours.
- 5/5
Good
- 5/5
Good
- 2/5
The plumbing inside my room was poor. The toilet did not flush after usage. Ten minutes later the toilet still wouldn’t flush. Another ten minutes passed before the toilet flushed. I complained to the desk clerk three times. Maintenance never fixed the toilet or unclogged the slow draining sink. Housekeeping provided me with a toilet plunger. Also, the mattress was very old. The mattress had tape covering several holes. The carpet was stained and the walls needed painting.
- 2/5
The plumbing inside my room was poor. The toilet did not flush after usage. Ten minutes later the toilet still wouldn’t flush. Another ten minutes passed before the toilet flushed. I complained to the desk clerk three times. Maintenance never fixed the toilet or unclogged the slow draining sink. Housekeeping provided me with a toilet plunger. Also, the mattress was very old. The mattress had tape covering several holes. The carpet was stained and the walls needed painting.
- 5/5
Clean and comfortable
- 5/5
Clean and comfortable
- 2/5
App wont let me upload pics.
- 2/5
App wont let me upload pics.
- 3/5
The hotel itself was chill. Initial check in seemed a bit bothered when asked some questions. Everybody has their days. I was disappointed in my booking however stating there was a fitness center which in fact they didn’t. WiFi was glitchy on device but Other than that, out of sight, out of mind for a few days.
- 3/5
The hotel itself was chill. Initial check in seemed a bit bothered when asked some questions. Everybody has their days. I was disappointed in my booking however stating there was a fitness center which in fact they didn’t. WiFi was glitchy on device but Other than that, out of sight, out of mind for a few days.
- 5/5
The property lobby, bar and restaurant were beautiful. The room was also beautiful and well kept. I'd stay here again for sure. The staff was pleasant and helpful. Everything was excellent!!!
- 5/5
The property lobby, bar and restaurant were beautiful. The room was also beautiful and well kept. I'd stay here again for sure. The staff was pleasant and helpful. Everything was excellent!!!
- 5/5
housekeepers knock way before check out time, multiple times
- 5/5
housekeepers knock way before check out time, multiple times
- 1/5
Upon arrival the entire lobby reeked of marijuana, then once I got to the room the entire floor was dirty , it had not been swept or mopped. I went to look out the window of the my first floor room and noticed the window was unlocked, so I also checked the second window which had only one side unlocked, and when I went to lock it the entire window came out. My first thought was someone waiting until we left to bulgarize the room, the beds were also dirty. I changed rooms, and the carpet was dirty and stained. I stay at Country Inn and Suites all the time and this is the first time I ever stayed in one that was terrible. This one was privately owned.
- 1/5
Upon arrival the entire lobby reeked of marijuana, then once I got to the room the entire floor was dirty , it had not been swept or mopped. I went to look out the window of the my first floor room and noticed the window was unlocked, so I also checked the second window which had only one side unlocked, and when I went to lock it the entire window came out. My first thought was someone waiting until we left to bulgarize the room, the beds were also dirty. I changed rooms, and the carpet was dirty and stained. I stay at Country Inn and Suites all the time and this is the first time I ever stayed in one that was terrible. This one was privately owned.
- 4/5
The pictures are a bit misleading. I requested a room close to doors or elevator. I was given an ADA room. The mattresses and some of the towels were stained, the room was somewhat cleaned ,but the place looked run down. The hallways smelled like Indian curry(always) The curtains where stained and broken. I think the only real thing I liked is that It's centrally located to my daughter and lots of food options.
- 4/5
The pictures are a bit misleading. I requested a room close to doors or elevator. I was given an ADA room. The mattresses and some of the towels were stained, the room was somewhat cleaned ,but the place looked run down. The hallways smelled like Indian curry(always) The curtains where stained and broken. I think the only real thing I liked is that It's centrally located to my daughter and lots of food options.
- 5/5
Nice place to stay, everything as expected.
- 5/5
Nice place to stay, everything as expected.
- 4/5
Stay here often. Just have to bring my own linens.
- 4/5
Stay here often. Just have to bring my own linens.
- 3/5
Hotel could use an upgrade. Mix matched furniture, torn curtain, countertops and tables needed to be cleaned. No ventilation in bathroom.
- 3/5
Hotel could use an upgrade. Mix matched furniture, torn curtain, countertops and tables needed to be cleaned. No ventilation in bathroom.
- 1/5
web says that comenity area has coffee 24 / 7 and breakfast is from 6am to 10 am. Went to get coffee and there wasn't any. employee stated that they had a busy morning. I was checking in at 4pm. Busy morning no explanation for no coffee. web site also stated check in at 3pm. I was checking in at 4pm. was told that house keepen hasn't finished so if we get to our room and cleaning wasn't done come back to front desk and will give us another. I stated to the person it isn't my job to check the room for her, that she need to see if room was cleaned. The next morning went down for breakfast at 8,:35am. We got out breakfast and sat down, was just about finishing up with breakfast when the person an proceeded to close breakfast area. I asked what is happening it isn't 10am yet. we close breakfast at 9am. I stated that web site stated 10am it closed. she stated 9am here. we sat there for a few minute and the lady came on and said that we need to throw our stuff away and leave. I said what. she said it again. We are in the commen area, why we have to move we are not done. I have to clean your table and yhis area. throw way your stuff and leave. Will not ever come back to this place. I am a paying customer and she to cater to the customers. I don't work for the hotel for her to tell me to throw my breakfast away an leave the area.
- 1/5
web says that comenity area has coffee 24 / 7 and breakfast is from 6am to 10 am. Went to get coffee and there wasn't any. employee stated that they had a busy morning. I was checking in at 4pm. Busy morning no explanation for no coffee. web site also stated check in at 3pm. I was checking in at 4pm. was told that house keepen hasn't finished so if we get to our room and cleaning wasn't done come back to front desk and will give us another. I stated to the person it isn't my job to check the room for her, that she need to see if room was cleaned. The next morning went down for breakfast at 8,:35am. We got out breakfast and sat down, was just about finishing up with breakfast when the person an proceeded to close breakfast area. I asked what is happening it isn't 10am yet. we close breakfast at 9am. I stated that web site stated 10am it closed. she stated 9am here. we sat there for a few minute and the lady came on and said that we need to throw our stuff away and leave. I said what. she said it again. We are in the commen area, why we have to move we are not done. I have to clean your table and yhis area. throw way your stuff and leave. Will not ever come back to this place. I am a paying customer and she to cater to the customers. I don't work for the hotel for her to tell me to throw my breakfast away an leave the area.
- 3/5
Attended was nice and pleasant. She initially assigned me to the wrong room by mistake, but then assigned me to the correct room. Upon entering I was a little shocked by the condition of the room. There were holes which I’m guessing were from repair that were not patched up. Unfinished paint jobs, and there were visible signs of deterioration not only of the furniture but the bed frame itself. I would not stay here again.
- 3/5
Attended was nice and pleasant. She initially assigned me to the wrong room by mistake, but then assigned me to the correct room. Upon entering I was a little shocked by the condition of the room. There were holes which I’m guessing were from repair that were not patched up. Unfinished paint jobs, and there were visible signs of deterioration not only of the furniture but the bed frame itself. I would not stay here again.
- 5/5
Great customer service
- 5/5
Great customer service
- 1/5
The guy working the front desk was RUDE. I told him the fridge was not working and he told me I should have let him known earlier. I told him we checked in super late and that it was not my problem, and he responded "it's not my problem either" The room was gross. There was trash between the bed and the box spring. The ice machines on our floor did not exist - you can see where it used to be and it looked horrible. The ice bucket was dirty and there was no lining for it.
- 1/5
The guy working the front desk was RUDE. I told him the fridge was not working and he told me I should have let him known earlier. I told him we checked in super late and that it was not my problem, and he responded "it's not my problem either" The room was gross. There was trash between the bed and the box spring. The ice machines on our floor did not exist - you can see where it used to be and it looked horrible. The ice bucket was dirty and there was no lining for it.
- 1/5
Took a half hour to check in because the system was down. The ice machine didn’t work. The gym was closed. It stormed during the night and it rained in the windows, which were very old. The breakfast was terrible. I wouldn’t stay here again if they paid me.
- 1/5
Took a half hour to check in because the system was down. The ice machine didn’t work. The gym was closed. It stormed during the night and it rained in the windows, which were very old. The breakfast was terrible. I wouldn’t stay here again if they paid me.
- 1/5
Beds were old and uncomfortable there was long gray hair in the bathroom and hotel staff yelled at my children after we were told at check in that we could grab breakfast and go to the room she told my children they had to sit in the lobby and weren’t allowed to take the food out . Hallways smelled like curry and garlic . There was also a large pile of feces in the parking lot
- 1/5
Beds were old and uncomfortable there was long gray hair in the bathroom and hotel staff yelled at my children after we were told at check in that we could grab breakfast and go to the room she told my children they had to sit in the lobby and weren’t allowed to take the food out . Hallways smelled like curry and garlic . There was also a large pile of feces in the parking lot
- 3/5
No issue with the room; clean, recently updated, air working fine. Biggest issue with this stay was the smell in the reception area - very, very strong and unpleasant. Fortunately did not reach the rooms.
- 3/5
No issue with the room; clean, recently updated, air working fine. Biggest issue with this stay was the smell in the reception area - very, very strong and unpleasant. Fortunately did not reach the rooms.
- 4/5
It was close to restaurants. Very easy to fine.
- 4/5
It was close to restaurants. Very easy to fine.
- 3/5
Bed was extremely low and broken on 1 side didnt notice to late that night other than that it was fine
- 3/5
Bed was extremely low and broken on 1 side didnt notice to late that night other than that it was fine
- 3/5
Bedding was comfortable and room was clean. The air-conditioning sounded like a jet airplane. The room was old and worn, no place to hang towels in the bathroom. Breakfast was OK. Overall, Not worth the price.
- 3/5
Bedding was comfortable and room was clean. The air-conditioning sounded like a jet airplane. The room was old and worn, no place to hang towels in the bathroom. Breakfast was OK. Overall, Not worth the price.
- 5/5
Pet friendly. Pleasant staff.
- 5/5
Pet friendly. Pleasant staff.
- 2/5
The property is falling apart. The elevator jerks after you push the loose button panel, no ice ( machine has been out of order for a long time), our door was falling off the hinges and required a shoulder and lifting it to get it to shut. The bed was old and worn out, doors on cabinet didn’t stay closed, refrigerator buzzed a high pitch, no toilet paper roll holder… this is definitely not a $100/ night hotel… maybe $50. You can do better in the area.
- 2/5
The property is falling apart. The elevator jerks after you push the loose button panel, no ice ( machine has been out of order for a long time), our door was falling off the hinges and required a shoulder and lifting it to get it to shut. The bed was old and worn out, doors on cabinet didn’t stay closed, refrigerator buzzed a high pitch, no toilet paper roll holder… this is definitely not a $100/ night hotel… maybe $50. You can do better in the area.
- 2/5
The property had a foul order upon arrival and on my floor. The furniture in my room was dilapidated. I left the hotel and when I got back to my room I could not get in. The agent at the front desk told me I had to come down to get my key reinstated; which was a major inconvenience.
- 2/5
The property had a foul order upon arrival and on my floor. The furniture in my room was dilapidated. I left the hotel and when I got back to my room I could not get in. The agent at the front desk told me I had to come down to get my key reinstated; which was a major inconvenience.
- 1/5
We got this hotel because it was late and we needed to sleep some before heading back on our drive south. We thought THIS HOTEL would be ok because of the name, Radisson. Nope, this hotel needs some serious help. Everything needs to be changed out. The first thing that hits you when you walk in the doors is the smell of incense, yuck. There is carpet everywhere that needs ro be replaced. The matress in my room was gross! It was stained and probably 10 years old. The carpet in the room was stained. I swear there was blood stains on the floor and matress. All the furniture was old. Missing curtains. Just all around bad!! My wife slept in her clothes and shoes. The facut in the shower came off when you turn on the water. Towels are for toddlers. Thank goodness we were only there for about 7 hrs. GO ON DOWN THE ROAD TO THE NEXT FEW EXITS. DO NOT STAY THERE!!
- 1/5
We got this hotel because it was late and we needed to sleep some before heading back on our drive south. We thought THIS HOTEL would be ok because of the name, Radisson. Nope, this hotel needs some serious help. Everything needs to be changed out. The first thing that hits you when you walk in the doors is the smell of incense, yuck. There is carpet everywhere that needs ro be replaced. The matress in my room was gross! It was stained and probably 10 years old. The carpet in the room was stained. I swear there was blood stains on the floor and matress. All the furniture was old. Missing curtains. Just all around bad!! My wife slept in her clothes and shoes. The facut in the shower came off when you turn on the water. Towels are for toddlers. Thank goodness we were only there for about 7 hrs. GO ON DOWN THE ROAD TO THE NEXT FEW EXITS. DO NOT STAY THERE!!
- 4/5
Very friendly just old and needing updating
- 4/5
Very friendly just old and needing updating
- 5/5
It was clean and quiet with a lot of space in the room
- 5/5
It was clean and quiet with a lot of space in the room
- 5/5
Very pleased with this modestly priced option. Beds comfortable. Towels not luxurious but good enough. Room updated and clean. We were traveling with a 60 lb dog. Extra fee deposit reasonable. Rooms had luxury vinyl planking--easy to clean if we had had an issue and easy to clean for future guests. Breakfast had the usual assortment but the scrambled eggs were well prepared (not rubbery as if often the case)
- 5/5
Very pleased with this modestly priced option. Beds comfortable. Towels not luxurious but good enough. Room updated and clean. We were traveling with a 60 lb dog. Extra fee deposit reasonable. Rooms had luxury vinyl planking--easy to clean if we had had an issue and easy to clean for future guests. Breakfast had the usual assortment but the scrambled eggs were well prepared (not rubbery as if often the case)
- 2/5
Disappointed in a Radisson hotel. Carpets seemed dirty. Rooms just ok. We didnt realize the was a bar right outside our room across the parking lot. The music started and was really loud. I called the front desk and the said they would call the bar which they must have because it was turned down. But the noise of people yelling and partying did not. Men in the parking lot loud and one even threw a beer bottle at the hotel. This was all in pouring rain. We didnt feel our car and items in it were safe. Called back to the front desk and they said there were cameras outside not sure if that was true or not but our car was intact the next morning. Would never stay there again.
- 2/5
Disappointed in a Radisson hotel. Carpets seemed dirty. Rooms just ok. We didnt realize the was a bar right outside our room across the parking lot. The music started and was really loud. I called the front desk and the said they would call the bar which they must have because it was turned down. But the noise of people yelling and partying did not. Men in the parking lot loud and one even threw a beer bottle at the hotel. This was all in pouring rain. We didnt feel our car and items in it were safe. Called back to the front desk and they said there were cameras outside not sure if that was true or not but our car was intact the next morning. Would never stay there again.
- 2/5
The towels looks like they weren't clean and they were definitrly not soft. The bed was not comfortable, it felt like springs were sticking us through the mattress. The carpet was outdated and stained. The furnture needs to replaced or thoroughly cleaned. The door was coming off the hinges, No exit signs or elevator marker or DND signs for the door. On 12/23/2024, The housekeeping staff kept knocking on the door until we answered and we were resting.
- 2/5
The towels looks like they weren't clean and they were definitrly not soft. The bed was not comfortable, it felt like springs were sticking us through the mattress. The carpet was outdated and stained. The furnture needs to replaced or thoroughly cleaned. The door was coming off the hinges, No exit signs or elevator marker or DND signs for the door. On 12/23/2024, The housekeeping staff kept knocking on the door until we answered and we were resting.
- 5/5
Friendly staff, easy check in. Room clean, bed comfy. Convenient to I75.
- 5/5
Friendly staff, easy check in. Room clean, bed comfy. Convenient to I75.
- 5/5
It was clean and quiet. Perfect for a quick in and out.
- 5/5
It was clean and quiet. Perfect for a quick in and out.
- 2/5
Pretty staff was nice. Breakfast was not good, unsure how long the food had been there.. the entire building has a very strong curry smell. Room was okay, wouldn’t say dirty but not a pristine room. Location was decent off the highway so easy to get into Atlanta.
- 2/5
Pretty staff was nice. Breakfast was not good, unsure how long the food had been there.. the entire building has a very strong curry smell. Room was okay, wouldn’t say dirty but not a pristine room. Location was decent off the highway so easy to get into Atlanta.
- 5/5
Enjoyed my brief stay.
- 5/5
Enjoyed my brief stay.
- 1/5
Worst front desk ever
- 1/5
Worst front desk ever
- 1/5
- 1/5
- 5/5
.
- 5/5
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- 3/5
Couteous staff but room needed a thorough cleaning. Vacuum and dusting of furniture and corners of room. Mouldy smell made me sneeze
- 3/5
Couteous staff but room needed a thorough cleaning. Vacuum and dusting of furniture and corners of room. Mouldy smell made me sneeze
- 3/5
Disappointed that it’s a Country Inn/Suites (CIS) that doesn’t measure up to previous CIS locations where my husband and I have stayed around the country. I should have suspected something was amiss when the rate was much lower than other locations. It’s independently owned, so I’m not sure how the Choice Rewards program monitors the quality. The exterior looks pretty nice and is what I’ve grown to expect. However, going inside, the quality almost immediately takes a sharp southern turn the property has taken a brutal beating. It appears that it serves a great many contractors and construction workers. I understand how it can take a toll on the rooms, but the furniture is beaten up with more than a few dents and scrapes. The hall carpet is absolutely nasty with big messy stains and tears. Next to the hotel is a lounge/sports bar. Even with the AC fan going and television on a moderate sound level, I could hear music blaring past midnight. I had to call the front desk and ask them for insight. Apparently, Its guests sit outside in their cars with their music turned up loudly. The hotel manager was nice enough to go over and ask the bar manager to help. They finally turned the music off after he went back a second time 30 minutes later. So, run, don’t walk to your car and drive a bit further down I-75 where you’ll pay about $60-80 more, but will have peace of mind. You get what you pay for definitely applies to this location. Radisson needs to take their hotel flag away!
- 3/5
Disappointed that it’s a Country Inn/Suites (CIS) that doesn’t measure up to previous CIS locations where my husband and I have stayed around the country. I should have suspected something was amiss when the rate was much lower than other locations. It’s independently owned, so I’m not sure how the Choice Rewards program monitors the quality. The exterior looks pretty nice and is what I’ve grown to expect. However, going inside, the quality almost immediately takes a sharp southern turn the property has taken a brutal beating. It appears that it serves a great many contractors and construction workers. I understand how it can take a toll on the rooms, but the furniture is beaten up with more than a few dents and scrapes. The hall carpet is absolutely nasty with big messy stains and tears. Next to the hotel is a lounge/sports bar. Even with the AC fan going and television on a moderate sound level, I could hear music blaring past midnight. I had to call the front desk and ask them for insight. Apparently, Its guests sit outside in their cars with their music turned up loudly. The hotel manager was nice enough to go over and ask the bar manager to help. They finally turned the music off after he went back a second time 30 minutes later. So, run, don’t walk to your car and drive a bit further down I-75 where you’ll pay about $60-80 more, but will have peace of mind. You get what you pay for definitely applies to this location. Radisson needs to take their hotel flag away!
- 2/5
The staff gave me dirty towels and when I asked for more she said there weren’t anymore clean towels. Lastly, I asked for my trim to be cleaned while out for the day and came back to a completely dirty room still. The only thing she could tell me was that they only clean rooms after check out which was a lie.
- 2/5
The staff gave me dirty towels and when I asked for more she said there weren’t anymore clean towels. Lastly, I asked for my trim to be cleaned while out for the day and came back to a completely dirty room still. The only thing she could tell me was that they only clean rooms after check out which was a lie.
- 4/5
We had to book last minute due to hurricane in Florida. Staff was excellent. Top notch. Helpful and friendly. We felt welcome. Nice breakfast in the morning (included). Only complaint is not their fault - rooms are lacking soundproofing. We had a room near the main road and heard the traffic and people in the hallway off and on all night.
- 4/5
We had to book last minute due to hurricane in Florida. Staff was excellent. Top notch. Helpful and friendly. We felt welcome. Nice breakfast in the morning (included). Only complaint is not their fault - rooms are lacking soundproofing. We had a room near the main road and heard the traffic and people in the hallway off and on all night.
- 3/5
They allow pets, but at a fee of $25.00 per pet. Our dogs are potty trained and 8 pounds each, so i feel that fee should be refundable if your pet doesn't create any damage. It's been my experience that at other hotels/motels, if you have a dog 🐕, you end up with a room that smells like urine, but i was very pleased that our room was very clean. The door is not hanging completely on the going, so we had to lift the door up and slam it shut, in our to close it. I'm sure our neighbors weren't pleased with it. There is a continental breakfast, and it was okay. The only meat that was served was brown and serve sausage, YUK! It taste like fake meat. The biggest issue was the noise. Our room was facing a bar, which we did not realize until we tried to go to sleep. The music, people milling about, car stereos blaring, and then add our dogs barking at the noise into the mix, it's needless to say, we got little to no sleep last night. We were on the road for nearly 13 hours, as we drove from Michigan to Georgia. Now we have to start back on the road heading towards Tampa Florida, Tired! The main reason we stop, is to get a good nights sleep 😴. Unfortunately, that didn't happen. If we ever come back, we will not be staying in room 108, directly across the street from the bar on a Saturday night. Lesson learned.
- 3/5
They allow pets, but at a fee of $25.00 per pet. Our dogs are potty trained and 8 pounds each, so i feel that fee should be refundable if your pet doesn't create any damage. It's been my experience that at other hotels/motels, if you have a dog 🐕, you end up with a room that smells like urine, but i was very pleased that our room was very clean. The door is not hanging completely on the going, so we had to lift the door up and slam it shut, in our to close it. I'm sure our neighbors weren't pleased with it. There is a continental breakfast, and it was okay. The only meat that was served was brown and serve sausage, YUK! It taste like fake meat. The biggest issue was the noise. Our room was facing a bar, which we did not realize until we tried to go to sleep. The music, people milling about, car stereos blaring, and then add our dogs barking at the noise into the mix, it's needless to say, we got little to no sleep last night. We were on the road for nearly 13 hours, as we drove from Michigan to Georgia. Now we have to start back on the road heading towards Tampa Florida, Tired! The main reason we stop, is to get a good nights sleep 😴. Unfortunately, that didn't happen. If we ever come back, we will not be staying in room 108, directly across the street from the bar on a Saturday night. Lesson learned.
- 5/5
Wanted to visit family and friends l, the hotel was only 6 minutes away which made us very happy! The bedroom was very clean and comfortable. Staff at the front desk was friendly, very nice and polite which made our stay even more pleasant.
- 5/5
Wanted to visit family and friends l, the hotel was only 6 minutes away which made us very happy! The bedroom was very clean and comfortable. Staff at the front desk was friendly, very nice and polite which made our stay even more pleasant.
- 4/5
Room was clean and adequate for our overnight stay. Would prefer a stand alone shower vs a tub shower.
- 4/5
Room was clean and adequate for our overnight stay. Would prefer a stand alone shower vs a tub shower.
- 4/5
I enjoyed my stay
- 4/5
I enjoyed my stay
- 4/5
Comfortable bed. Beautiful landscaping. Very clean.
- 4/5
Comfortable bed. Beautiful landscaping. Very clean.
- 5/5
Great bed and linens
- 5/5
Great bed and linens
- 5/5
Very quiet place
- 5/5
Very quiet place
- 1/5
Could not sleep due to party at bar next door until 3am.
- 1/5
Could not sleep due to party at bar next door until 3am.
- 1/5
Price oh Home.com was $69 for room, but I was billed $89 + tax. Photos on line look like a different facility. Mismatched and chipped furniture in room, lumpy mattress, water stain on ceiling. Room smelled like incense, bathroom like bleach. Stains on hall carpet. Breakfast nothing like the photo. The pool is permanently closed.
- 1/5
Price oh Home.com was $69 for room, but I was billed $89 + tax. Photos on line look like a different facility. Mismatched and chipped furniture in room, lumpy mattress, water stain on ceiling. Room smelled like incense, bathroom like bleach. Stains on hall carpet. Breakfast nothing like the photo. The pool is permanently closed.
- 1/5
Refund please
- 1/5
Refund please
- 3/5
The property was ok
- 3/5
The property was ok
- 2/5
I specifically book rooms that don’t have a deposit when checking in, Expedia said nothing about a temporary $50 charge and neither did the front desk but low and behold there was a $50 deposit held on my debit card. You can’t do that it is very misleading and I will not be back.
- 2/5
Hotel was outdated and had burn marks on the furniture. The AC unit had a horrible smell coming from it. I could barely sleep. I would not stay there again.
- 1/5
- 2/5
The check in took 10 minutes.
- 3/5
It was ok. The hotel needs to be updated. I like the fact it was near Chili's restaurant and grocery stores.
- 2/5
The hotel is in walking distance of restaurants.
- 5/5
It’s was okay
- 3/5
My room was nice. The pool was closed and the breakfast doesn't have the options it used to. Posb new owner or mgmt.
- 4/5
Property was a little older, but it was clean and staff was friendly
- 5/5
The first room I was given had problems with the AC not working. The second room had a HUGE piddle of water on the floor. The front desk clerk had A LOT going on, and yet she was so gracious and sweet to both me and my fur baby. I don’t have her name but she was working the evening shift on 5/31 and the morning shift on 6/1. She deserves a raise or a bonus!!
- 4/5
For a one night stay the hotel wasn’t bad at all. It even had a restaurant right next to the hotel
- 5/5
Everything was great for my wife and I. I would recommend this hotel for a weekend trip.
- 5/5
A
- 4/5
The room was updated, clean, and comfortable. Good shower water pressure and hot water. The hallway and stairwell had an odor but not in the room. The breakfast was clean and the food fresh and warm.
- 5/5
I like it.
- 4/5
I like it.
- 5/5
I like it.
- 4/5
Love the Staff. Facilities are safe and clean.
- 3/5
Country Suites arent what they used to be. The hotel looks worn and poorly kept. The room was fine with a comfortable bed, no chairs to sit. The shower had new granite walls which was strange since none of the rest of th facility had been updated. Towels were embarrassingly small and thin. Breakfast was ok and the staff was polite.
- 5/5
Great hotel. Clean room. Nice staff will recommend staying here.
- 5/5
I like it.
- 5/5
Location is great. Staff is friendly.
- 1/5
This place was terrible. The door to the hotel didn’t lock, or even latch. The pull out sofa had blood on the mattress, there were no towels in the bathroom, the body wash for the shower was half used, there were crumbs in the bed, and the overall condition was run down. We would never stay here again!
- 2/5
Room outdated, lobby and elevator were filthy and unappealing, surrounding area was loud- there’s a bar next door and we heard music and car engines revving until after 2am. Would not recommend nor would we stay there again.
- 4/5
It was ok
- 5/5
helpful office
- 5/5
Safe location. Friendly helpful Staff. Food options are good.
- 5/5
i liked the entrance hall; wide and inviting. did not like the carpets in the coridor