Tru by Hilton Raleigh Durham Airport
About Tru by Hilton Raleigh Durham Airport
Located 8.1 miles from PNC Arena, Tru By Hilton Raleigh Durham Airport offers 3-star accommodations in Morrisville and has a fitness center, a shared lounge and a terrace. Among the facilities at this property are free shuttle service and a 24-hour front desk, along with free WiFi throughout the property. Guests can have a drink at the snack bar. At the hotel, the rooms are equipped with a desk, a TV and a private bathroom. All rooms will provide guests with a fridge. Guests at Tru By Hilton Raleigh Durham Airport can enjoy a buffet breakfast. You can play pool at the accommodation. North Carolina Museum of Art is 9 miles from Tru By Hilton Raleigh Durham Airport, while Crabtree Valley Mall Shopping Center is 11 miles from the property. Raleigh-Durham International Airport is 2.5 miles away.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Café / coffee shop
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Luggage storage
- Full kitchen / kitchenette
- In-room refrigerator
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Airport shuttle
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
The hotel is generally praised for its proximity to the airport and friendly staff. However, cleanliness of the rooms and bathrooms is a recurring issue, with several guests reporting dirty bathrooms and unclean rooms. The lack of daily maid service is also mentioned as a con.
- Proximity to the airport
- Friendly staff
- Unclean bathrooms and rooms
- Lack of daily maid service
- 5/5
Exceptional
- 5/5
Everything was great and Ms. Betty provides excellent customer service.
- 5/5
Very cute hotel. Our room was nice and cool when we checked in. The room was clean and the beds and pillows were so very comfortable. My daughter and I slept very well. All the staff were very friendly and very attentive. Will stay here again!
- 5/5
Exceptional
- 3.5/5
Didnt eat breakfast. The location was excellent.
- 5/5
Great stay
- 5/5
Exceptional
- 4.5/5
Bex was comfortable. We were only there from midnight to 7 a.m., so really didn't experience too much. Everything was fine.
- 5/5
Very clean. Delicious continental breakfast. Staff was courteous. I would definitely stay here again.
- 5/5
The staff were very friendly and the room was very clean.
- 5/5
Clean and easily accessible spot for early morning flight. Front desk and shuttle staff were top-rate — give them all raises!
- 5/5
Best hotel for price.
- 4/5
Enjoyed the stay, room was small to move around but clean and the outside of the property with a lot of parking. Staff was friendly and helpful, breakfast was good.
- 5/5
Beautiful, clean. Only thing was one bath towel for two. Breakfast buffet very nice. We used airport shuttle which was very convenient.
- 5/5
Exceptional
- 5/5
Exceptional
- 3/5
They had no record of my confirmed reservation. Due to a glitch with Expedia and their system. It took nearly 2 hours to get into a room. But the Manager and the woman at the counter worked hard for us. The bed was too high to sit on, and the mattress was so lightweight it slid when trying to get up onto it. So I had to have my daughter hold the mattress in place while I attempted to get partially onto it then run around and help me finish climbing on to the slipping mattress. I couldn’t sit on the side either as it dumped me onto the hard edge of the frame. In all I got 45 mins of sleep. Ut wasn’t ideal. Also the night table was too narrow to hold a cpap and the remote let alone a phone amd drink. Glad it was only a short 5 hr stay.
- 5/5
Exceptional
- 5/5
Clean, quiet, easy
- 5/5
The breakfast was great, and the airport shuttle was on time and very convenient. Overall, the customer service, flexibility, and hospitality made our stay a great experience. Highly recommend this location!
- 5/5
The breakfast was great, and the airport shuttle was on time and very convenient. Overall, the customer service, flexibility, and hospitality made our stay a great experience. Highly recommend this location!
- 5/5
The front desk staff was super friendly and welcoming. Great job all around!
- 4/5
It was very close to the airport. The check in process was done quickly. It was a perfect place to stay for 1 night. The first shuttle ( holds 6) at 4:00 am was full when I checked into the hotel.We had to use Lyft and it cost $30. for a 5 min ride.
- 4/5
It was very close to the airport. The check in process was done quickly. It was a perfect place to stay for 1 night. The first shuttle ( holds 6) at 4:00 am was full when I checked into the hotel.We had to use Lyft and it cost $30. for a 5 min ride.
- 4/5
We appreciated the cleanliness of the hotel. Friendly staff. Good breakfast. The room was a little small, but quite nice. Nice shower.
- 4.5/5
Friendly staff. Comfortable bed. Noisy A/C kept us up and we didn’t sleep well. Wish they had some yogurt with breakfast.
- 4.5/5
Friendly staff. Comfortable bed. Noisy A/C kept us up and we didn’t sleep well. Wish they had some yogurt with breakfast.
- 3/5
Our sheets and pillowcases were dirty
- 5/5
Exceptional
- 5/5
The staff were incredibly helpful and friendly! Breakfast was hot and fresh. The shuttle to and from the airport is very convenient. The pool table and games in the lobby are super fun. They just need to buy a few new pool ques. I would absolutely stay there again!
- 5/5
Breakfast was excellent. Lots of coiceses . Staff was excellent.
- 4.5/5
All aspects of the hotel were exceptional. The room was clean, well maintained, and comfortable. The front desk woman was very pleasant, made the check in process seamless, and provided recommendations of local activities when we asked.
- 4.5/5
All aspects of the hotel were exceptional. The room was clean, well maintained, and comfortable. The front desk woman was very pleasant, made the check in process seamless, and provided recommendations of local activities when we asked.
- 5/5
The staff was very helpful and the room was very clean!
- 5/5
Exceptional
- 4/5
Very good
- 4.5/5
Superb
- 5/5
Great location to our next Destination after later College dorm clean out ‼️‼️‼️ Lack of good parking in the lot
- 5/5
The staff were all very friendly and helpful. The amenities like the pool table and the gym were great!
- 5/5
Nice place
- 5/5
We enjoyed our stay very much. Staff were all friendly and helpful. Would definitely stay again.
- 5/5
Great breakfast
- 5/5
good
- 5/5
excellent stay. Parking and Airport shuttle were added bonuses.
- 4.5/5
Superb
- 3.5/5
Good
- 5/5
Exceptional
- 5/5
Very welcoming staff, impeccably clean, and very convenient proximity to airport for early morning flight.
- 5/5
Stayed here because we had a super early flight in the morning. This is exactly what we were looking for. Very clean hotel, great amenities- they give you bottles of water, 24/7 coffee and tea, breakfast included. Great service as well! We would definitely stay here again!
- 4/5
The breakfast menu wasn't
- 5/5
Property is just near the RDU Airport if you are traveling. Not, it is convenient to highways to get you where you need to go...
- 3/5
The fan was so loud that I could not sleep - there seemed to be no way to turn it offl
- 5/5
Breakfast could have been better. Parking after a certain time was terrible. It appeared that there were more guests than parking spaces. Overall, it was a good stay and I will tell others about the TRU brand for their next hotel stay!
- 5/5
Staff very friendly and helpful. Very clean.
- 3.5/5
Clean staff was nice printer Price
- 3.5/5
Clean staff was nice printer Price
- 5/5
Room was immaculate. Comfortable bed. Staff was Welcoming. Breakfast was far better that many other properties. Would highly recommend this property. Convenient to the airport and easy drive to any place in the RDU area.
- 5/5
The breakfast was the only downside, nothing tasted good tbh
- 4/5
The hotel was just fine, breakfast pretty good and coffee drinkable. Only complaint is that we reserved the room because it was handicap accessible, with a picture of the tub with a bench in it. Unfortunately there was no bench so was unable to shower.
- 5/5
Exceptional
- 5/5
Clean room and property. Great breakfast and friendly staff. Convenient to the entire RTP.
- 4/5
We only stayed 1 night for a quick birthday staycation. Everything was great, the girl who checks us in was very friendly, the room was very clean but the only complaint I have was the pillows were God awful. They had no support to them whatsoever. Your head completely sinks into them. If you like super plush soft pillows, that wouldn’t be an issue. Not really a deal breaker for a one night stay, but that was the only thing that my fiance and I disliked. Otherwise, great hotel and convenient location.
- 5/5
Friendly staff, easy check-in, convenient location
- 5/5
Location is perfect! Room was clean and parking was easy!
- 5/5
The breakfast was nice and fresh.
- 5/5
Exceptional
- 5/5
Only stayed one night. Really like this property. Perfect stay if you have an event at the Lenovo Center - it is super close. The staff was friendly. The only issue was, I found several hairs in the shower and also in the washcloths. Parking was easy and the complementary breakfast was good.
- 5/5
Close location to the airport N/a
- 5/5
Close location to the airport N/a
- 5/5
Nothing to eat. Very cold coffee.
- 5/5
Good breakfast, very clean and room was great!
- 5/5
Great location and awesome staff.
- 5/5
Staff was really nice and respectful. The rooms were very clean.
- 5/5
Very quiet area. I had a pleasent stay.
- 5/5
Clean and close to airport
- 4.5/5
Superb
- 5/5
+Clean room +Friendly and helpful staff +nice breakfast +24hr coffee in main break area +Airport shuttle +modern decor in main area and in room +quick and easy check-in
- 5/5
Safe. Clean. Very friendly staff. But if you’re booking for the on site bar they only have beer and wine.
- 3.5/5
Good
- 4.5/5
Close to the airport, clean rooms
- 4/5
The breakfast provided was fresh although limited. The yogurt dispenser was out of order and the eggs & sausage didn’t taste very good. Breads/cereals/juice/milks were fine. Would have liked to see more options for protein and more options of fresh fruit.
- 4/5
We had a nice clean room at a good price.
- 5/5
Great stay!
- 5/5
Staff was knowledgeable and welcoming. The room itself was great. The only negative was that they could do a bit better vacuuming. Great stay overall.
- 5/5
Great property
- 2.5/5
Close to airport I used booking.com and I got stuck on the first floor they could not move me to the upper levels
- 5/5
Great
- 3/5
Small rooms, 'modern', no frills
- 5/5
good
- 5/5
This hotel was very clean, the room was also very clean. My son and I enjoyed ourselves and had fun shooting some pool in the common area. We will be back again when we visit Raleigh.
- 4/5
Good price, clean, friendly staff.
- 5/5
We only had a one night stay as we were just in town for a concert, but it was the perfect little place! The room was basic (bed, tv, desk, bathroom) but it was spotless and the bed was cozy. The overall hotel was quiet and conveniently located literally up the road from the RDU airport. The front desk staff were friendly and the lobby area had a nice area for lounging and even had a pool table you could use! Overall it was a fantastic stay, we'd definitely consider staying again for our future adventures around Raleigh.
- 5/5
everything was great
- 4/5
Excellent location. Clean and safe.good breakfast. Sheets and blankets on tge cheap
- 5/5
Clean and well lit
- 5/5
Our Tru hotel stay was truly a pleasant experience. Everyone was courteous and cleanliness of the room and common areas is to be commended. I especially love their pops of color everywhere and the lounge area with the pool table etc was a nice touch. The hotel was modern as well with more than ample parking. They had a white board with suggestions for food and things to do which was appreciated as well. Keep it light and bright Tru!!!
- 5/5
Staff was super helpful and friendly
- 5/5
Airport Shuttle was fantastic, both the drivers that helped us were super friendly and got us there promptly.
- 5/5
Yes -all was lovely
- 5/5
Staff was very helpful and sweet. Room was very clean!
- 4/5
This is my go-to hotel when leaving NC due to its cleanliness and proximity to the airport. I always sleep good and the rooms are always clean. I wish all hotels would invest in better beds and pillows, but that is a common complaint for this insomniac.
- 4/5
This is my go-to hotel when leaving NC due to its cleanliness and proximity to the airport. I always sleep good and the rooms are always clean. I wish all hotels would invest in better beds and pillows, but that is a common complaint for this insomniac.
- 5/5
Loved the lobby area, breakfast and showers were awesome!
- 5/5
Loved the lobby area, breakfast and showers were awesome!
- 5/5
Yes
- 5/5
Yes
- 5/5
Very accommodating.
- 5/5
Very accommodating.
- 5/5
Room was very clean. Staff was very friendly and helpful
- 5/5
Room was very clean. Staff was very friendly and helpful
- 4.5/5
airport and pets barking noise unplesant
- 5/5
I had a wonderful stay at the hotel. The check-in experience was excellent—Receptionist Deborah was extremely accommodating and allowed me to check in much earlier than the advertised time. She even upgraded my room, which was a very pleasant surprise. The room itself was great, and overall, it was a fantastic experience.
- 5/5
I had a wonderful stay at the hotel. The check-in experience was excellent—Receptionist Deborah was extremely accommodating and allowed me to check in much earlier than the advertised time. She even upgraded my room, which was a very pleasant surprise. The room itself was great, and overall, it was a fantastic experience.
- 5/5
Surprisingly pleasant for airport hotel, and lobby setup was outstanding, including darn nice complementary breakfast set up.
- 5/5
Surprisingly pleasant for airport hotel, and lobby setup was outstanding, including darn nice complementary breakfast set up.
- 4/5
Girl at front desk was great. Had a unique name. Good breakfast. Rooms were quiet
- 4/5
Girl at front desk was great. Had a unique name. Good breakfast. Rooms were quiet
- 5/5
Staff very friendly
- 5/5
Staff very friendly
- 4/5
Cleanliness and modern style. And the coffee bar. Bad water pressure. And shower head needs replacement.
- 5/5
The staff were super helpful, the room was spotless, modern and quiet. Less than five minutes to the airport and complimentary shuttle service. Complimentary coffee was good. Don’t get to try the breakfast since I had an early flight, but I enjoyed my stay.
- 5/5
The staff were super helpful, the room was spotless, modern and quiet. Less than five minutes to the airport and complimentary shuttle service. Complimentary coffee was good. Don’t get to try the breakfast since I had an early flight, but I enjoyed my stay.
- 5/5
Clean and quiet and everyone at the front desk was nice.
- 5/5
Clean and quiet and everyone at the front desk was nice.
- 5/5
The staff was super friendly and went out of their way to make me feel welcomed.
- 5/5
The staff was super friendly and went out of their way to make me feel welcomed.
- 5/5
Close to the airport, clean, comfortable. Shuttle driver was informed and very pleasant, and Janay at the front desk was very welcoming and helpful. We liked that we were able to keep our vehicle in a safe place during our trip, as we stayed at Tru before AND after flying out of the country. Breakfast on both occasions was fresh and plentiful. We appreciate things like this. N/A. This hotel will be our new go-to when traveling from RDU
- 5/5
Hotel is very clean and in a safe area. Great location to many areas in Raleigh or Chapel Hill. Rooms are basic and efficient . Beds are comfy. Dowside is rooms are a bit small and they lack charging ports, closet or bedside tables. I would stay again everytime due to how clean and friendly staff is. But if looking for luxury probably not your type of hotel
- 5/5
Hotel is very clean and in a safe area. Great location to many areas in Raleigh or Chapel Hill. Rooms are basic and efficient . Beds are comfy. Dowside is rooms are a bit small and they lack charging ports, closet or bedside tables. I would stay again everytime due to how clean and friendly staff is. But if looking for luxury probably not your type of hotel
- 4/5
Good room, nice hotel, convenient to airport. Only complaint is shade on window doesn’t block outside lights. Air traffic noise present but not too bad. I d use this hotel again.
- 4/5
Good room, nice hotel, convenient to airport. Only complaint is shade on window doesn’t block outside lights. Air traffic noise present but not too bad. I d use this hotel again.
- 4.5/5
The breakfast was good. It is the typical hotel spread and as all it is not exceptional, but, there was enough of options that I put together something that worked. The staff was always there to keep it neat and clean as well as stocked. Overall, the front desk staff (they were the staff that I interacted with most) were amazing and could not have been more attentive and were very kind to me while I was there. They get the highest rating from me! I also noted they treated every customer the same - kudos to them!!!! The selection of stations on the TV was not special and I struggled to find something to watch. The GFI outlet for the refrigerator kept tripping leaving items in it to get warm. This happened 3+ times and since I know how they work, I reset it myself, but I did also let the front desk know it needed attention.
- 5/5
Great room space clean and bright
- 5/5
Great room space clean and bright
- 5/5
Excellent service. I arrived extremely late due to delayed flight. Staff made sure everything was ready when I arrived. Super friendly.
- 5/5
Excellent service. I arrived extremely late due to delayed flight. Staff made sure everything was ready when I arrived. Super friendly.
- 0.5/5
Nothing There wasn’t any water pressure , people were noisey and wasn’t what I expected bed was uncomfortable left my trip early bc I couldn’t stay there any longer
- 2/5
I left a wake up call for 6a because I can’t hear my phone alarm. I woke up at 8 in a panic and missed my flight to Spain. They said the computer was done and I should have set an alarm on phone. They gaslighted me and never apologized. It cost me hundreds of dollars to fix everything.
- 5/5
Breakfast very good and light and fullfilling Room very clean and comfortable
- 5/5
Room and staff were great!
- 5/5
Room and staff were great!
- 5/5
The check-in staff were great. They were helpful in getting my shuttle set up for the airport
- 5/5
The check-in staff were great. They were helpful in getting my shuttle set up for the airport
- 3/5
We could not shut off the heater/ac in our room. We turned it off at the thermostat and it still blew freezing air. I called the front desk but it was permanently busy- I couldn't get through. At this point we were so exhausted after travelling all day we gave up and had a pretty terrible nights sleep
- 3/5
We could not shut off the heater/ac in our room. We turned it off at the thermostat and it still blew freezing air. I called the front desk but it was permanently busy- I couldn't get through. At this point we were so exhausted after travelling all day we gave up and had a pretty terrible nights sleep
- 5/5
Service was amazing , I frequently have to travel to Raleigh and they had great staff, amazing amenities, and right next to the airport which was very convenient.
- 5/5
Service was amazing , I frequently have to travel to Raleigh and they had great staff, amazing amenities, and right next to the airport which was very convenient.
- 5/5
Staff was outstanding! Rooms were well kept! Bonus points for the rooms NOT smelling of mold!
- 5/5
Staff was outstanding! Rooms were well kept! Bonus points for the rooms NOT smelling of mold!
- 5/5
Room was very clean. Bed had different options for pillows which was great. Breakfast was very good and the staff was very friendly and professional. Will definitely be staying here again. And the complimentary popcorn and water at check in was a nice surprise.
- 5/5
Room was very clean. Bed had different options for pillows which was great. Breakfast was very good and the staff was very friendly and professional. Will definitely be staying here again. And the complimentary popcorn and water at check in was a nice surprise.
- 5/5
convenient location to the airport -
- 5/5
convenient location to the airport -
- 5/5
Receptionist provided assistance and support to facilitate our stay. The airport shuttle is a short distance to the airport.
- 5/5
Receptionist provided assistance and support to facilitate our stay. The airport shuttle is a short distance to the airport.
- 5/5
super comfortable! greattttt breakfast omgggg
- 5/5
Super friendly staff and great breakfast!
- 5/5
Super friendly staff and great breakfast!
- 5/5
Clean rooms and good staff
- 5/5
Clean rooms and good staff
- 5/5
Easy access to airport. Great rates on extended parking with transportation.
- 5/5
Easy access to airport. Great rates on extended parking with transportation.
- 5/5
The room was very clean. Staff was wonderful.
- 5/5
The room was very clean. Staff was wonderful.
- 5/5
Great stay
- 5/5
Great stay
- 5/5
Courteous staff
- 5/5
Courteous staff
- 4/5
Everything was cleaning enjoyable
- 4/5
Everything was cleaning enjoyable
- 5/5
Room was very clean, staff are very friendly. The one thing I would suggest for the breakfast implement turkey meat for people who do not eat pork. But other than that. I will stay again.
- 5/5
Room was very clean, staff are very friendly. The one thing I would suggest for the breakfast implement turkey meat for people who do not eat pork. But other than that. I will stay again.
- 5/5
Everything was top notch! The staff were so friendly. The hotel is very clean, rooms were very large and beds were so comfortable and it was quiet! We will definitely stay there again
- 5/5
Everything was top notch! The staff were so friendly. The hotel is very clean, rooms were very large and beds were so comfortable and it was quiet! We will definitely stay there again
- 5/5
Spotless
- 5/5
Spotless
- 5/5
Staff was amazing. The room was clean. The best thing was the water pressure and hot water in the shower. Will be back!
- 5/5
Staff was amazing. The room was clean. The best thing was the water pressure and hot water in the shower. Will be back!
- 5/5
Kids being up late but what can staff do?
- 5/5
Clean room and very friendly staff
- 5/5
Clean room and very friendly staff
- 5/5
Very clean, convenient to airport.
- 5/5
Very clean, convenient to airport.
- 4/5
Very clean
- 4/5
Very clean
- 5/5
Friendly staff, clean, nice breakfast very close to airport
- 5/5
Friendly staff, clean, nice breakfast very close to airport
- 5/5
Clean room. Check in clerk has no personality
- 5/5
Clean room. Check in clerk has no personality
- 2/5
First time ever not having the ability to make coffee in my hotel room. The room was the smallest I’ve ever experienced. Otherwise, it was okay, as long as you understand that it IS by the airport…
- 2/5
First time ever not having the ability to make coffee in my hotel room. The room was the smallest I’ve ever experienced. Otherwise, it was okay, as long as you understand that it IS by the airport…
- 5/5
Tru by Hilton was one of the nicest hotels I have stayed in. It was new, modern and very clean! The staff were excellent and so helpful. I appreciated the airport transport service. Lastly, it had the best breakfast with so many options, including those for the health conscious. I highly recommend this hotel.
- 5/5
Tru by Hilton was one of the nicest hotels I have stayed in. It was new, modern and very clean! The staff were excellent and so helpful. I appreciated the airport transport service. Lastly, it had the best breakfast with so many options, including those for the health conscious. I highly recommend this hotel.
- 5/5
Very clean room!
- 5/5
Very clean room!
- 5/5
Yes all was great
- 4/5
Overall good stay
- 5/5
Room was clean and had everything we needed.
- 5/5
Great hotel, the rooms are clean break
- 5/5
Nice hotel….love the bathroom
- 5/5
I like the clean rooms and nice staff. There are some small things like shower door wouldn't close completely and the ironing board was very shaky. Otherwise, we enjoyed our stay.
- 5/5
Yes the room was clean & the staff was great as usual
- 3/5
Yes. Staff was courteous
- 5/5
The clean room & amenities. I love how we had a large flat screen in our room!
- 5/5
Location & staff Continental breakfast was so-so
- 5/5
Breakfast menu had some variety, quick and easy. Didn’t use shuttle. Room was comfortable and clean.
- 4/5
Good stay for late arrival
- 5/5
My choice in Raleigh if need to stay near RDU and we have tried several others .
- 4/5
Good business hotel and for short stays. Clean and comfortable room.
- 4/5
Convenient to airport
- 5/5
Staff was very friendly. Room is bigger than other Tru Hotels I have stayed in. I like the beds.
- 5/5
Two Q beds for 3 people was a little crowded but acceptable for a one night stay.
- 4/5
No complaints
- 5/5
clean, nice staff
- 5/5
Clean
- 4.5/5
Clean and friendly staff
- 5/5
Great front desk check in.
- 5/5
Overall a 5/5 every time. Great place
- 5/5
About the only thing I disliked was that I didn't have enough time there. Maybe at another visit.
- 5/5
Excellent location and Deborah was phenomenal!!! She went above and beyond the call of duty!!
- 1/5
No ac
- 4/5
Staff didn’t great us when we walked in so we awkwardly stood at the front desk waiting to check in until one of them finally looked up at us. Other than that, the stay was great! Loved the hotel itself with the decor and amenities, and breakfast was fantastic
- 4/5
Nic
- 5/5
this property was very convenient to airport. Lobby is very cute and colorful, staff excellent and shuttle very efficient. would highly recommend
- 5/5
Friendly staff, love the 24/7 coffee. Comfortable and clean. TV was amazing. No complaints. Will always stay here.
- 5/5
We have stayed at this property many times and have never been disappointed. We enjoy the cleanliness, the helpful and cheerful staff and convenient location.
- 5/5
Excellent
- 5/5
Very convenient location just outside the airport and with quick access to the highway. Pet boarding close by as well. Free shuttle service to and from the airport.
- 2/5
Everything was fine except the beds and pillows. The sheets and blankets provided little warmth and the pillows were very worn out. It was poor sleeping conditions. The service was good and the hotel was clean
- 5/5
Quiet and kind service
- 5/5
Clean room, friendly staff
- 5/5
The room was clean. Lady at the front desk was nice and friendly. Bteakfast was good and the area was clean. Just overall great staff and welcoming environment
- 5/5
clean room
- 5/5
Great Hotel! Staff was amazing. Very convenient to the airport. Nice clean rooms.
- 5/5
Everything was great
- 4/5
Wasn’t there for business, strictly a family event. Room temperature was good. The sheets or bed made me itchy, not sure why. Breakfast was good with plenty of choices.
- 4/5
Very clean and fit the bill. You could hear the planes, but I was staying there to be close to the airport!!
- 5/5
Always clean and quiet
- 5/5
Great stay prior to my flight.
- 5/5
Staff was friendly and accommodating. We had such a nice time.
- 5/5
Nice
- 2/5
This hotel did not live up to the Hilton name for quality. They cheaped out on some important things like bedding (the pillows flattened out so much when you laid on them it was if they were non-existent. The sheets pulled away from the corners easily)
- 5/5
I'm always enjoy Tru Hiltons and it makes picking gotels a lot easier. The only issue I had was my toliet seat in my room was broke, once I got in my room; other than that everything was perfect. Nothing a trip to Home Depo can't fix. 😊
- 5/5
Front desk staff was amazing. Property was clean inside and out. Would definitely stay again.
- 5/5
Hotel was really lovely
- 5/5
Excellent stay!
- 4/5
Nice shopping area 10 min away
- 5/5
Check in was easy. Young woman at the front desk was perfect; welcoming and helpful.
- 5/5
Great overall
- 4/5
Very nice hotel
- 5/5
Close to airport
- 5/5
Comfortable
- 5/5
Our go to hotel to see our son play college baseball. Friendly staff, always clean, quiet and comfortable.
- 3/5
The hotel staff could have been more friendly. The free breakfast offered was very limited.
- 4/5
I only stayed one night to catch an early morning flight but, the staff were friendly and the hotel was nice and clean.
- 5/5
Have no complaints; easy to access
- 4/5
Very clean and comfortable, breakfast had little or no vegan choices.
- 5/5
It was clean,close to the airport,and the staff was attentive,friendly,helpful,and professional!
- 5/5
We had a great visit. The hotel was clean and quiet. There were lots of places in the lobby to sit and relax or connect with family/ friends. I would definitely stay here again.
- 4/5
Perfect for early morning airport flights.
- 5/5
Hotel is pet friendly, reasonably priced, and nice. Breakfast selections were good. Staff was friendly and helpful. Yes, you will hear the planes if you are outside, but in the room, they are not noticeable when the heat or air/fan is on. Tru hotels are a go-to for me when I travel. I recommend this hotel brand for good price, cleanliness, service and convenience.
- 4/5
Overall this hotel is very clean. I was worried it was not going to be quiet at night because there is a big lobby with TVs and a pool table with many people hanging out. However, if they were loud, I had no idea. It did appear that there were not enough parking spots for all cars, if that’s an issue for you. But over very pleasant stay.
- 5/5
Great place to stay, super friendly staff, clean
- 1/5
Hotel basically said we don’t care about you and will absolutely not permit a refund of unused room. I will never stay at another Hilton property
- 5/5
Super nice clean room, bed very comfortable
- 5/5
We stayed overnight for a quick trip to the airport. The shuttle, fly and park option was great!
- 5/5
Excellent stay and service only complaint would be parking
- 5/5
Very close to the airport. Super friendly and helpful staff.
- 5/5
The shuttle driver was so friendly. We feel bad we don’t have cash to tip him. He is a great introduction to your hotel and he adds a friendly, welcoming air to our travel adventure. The front desk woman was also sweet, and helped us with drinks and how to order pizza after a late flight.
- 5/5
We always love staying at Tru by Hilton hotel. Great pool table and board games to be entertained. Also it comes with great breakfast and complete fitness equipment. Highly recommended!
- 5/5
Staff were fantastic.
- 5/5
Very affordable and very clean rooms, free breakfast
- 5/5
Clean, quiet, and surrounded by lush greenery, this small hotel was perfect for our two-night stay. The room was fresh, the staff friendly, and the mini fridge a convenient touch. We felt safe, enjoyed a simple but adequate breakfast, and loved the location—just 5 minutes from the airport and close to major landmarks. Would definitely stay here again!
- 4/5
The location is 4 minutes from the airport, it’s quiet and clean. The staff was friendly
- 5/5
I enjoy privacy and quite clean place
- 5/5
Loved the hand soap which you squeeze - lemon, along with the conditioner, lotion, shampoo. Then no closet of I had a special room, but space was creatively made. Loved it
- 4/5
The only downside was that the shuttle from the airport to the hotel. I called the hotel as soon as I get my luggage, waited in the designated zone but after 55 minutes no came. I asked a Hilton honors chauffeur if they were me ride, and as soon as told him I was waiting for Tru, he ask me how long I was waking…He wasn’t surprised and give me a ride to the hotel. Seems Tru have a problem with picking up guests at the airport. And the service ends at midnight and my flight arrived at 11:00pm. This is something they have to take care of!
- 5/5
Great service
- 4/5
Generally clean and comfortable. Towels and linens were stained. Probably clean but didn’t feel clean because of the stains
- 5/5
Had a great stay
- 5/5
Nice and clean and very nice staff
- 3/5
Close to airport
- 5/5
Our one night stay was perfect. Very convenient to the airport for an early flight. The staff was pleasant at check in and check out. Our room was clean and the beds were comfy!
- 5/5
There was a younger lady with long black at the front desk in the morning that was very friendly and welcoming and even took the time for conversation and to ask me about my concert I think y’all made a great decision hiring her!
- 5/5
It was great
- 1/5
Fir the cost it was terrible
- 5/5
Liked the quiet and cleanliness and the breakfast options
- 5/5
Love this hotel. Always easy to get to. close to pretty much any area in the city. Staff is friendly. Rooms always clean. Hot coffee in the morning
- 5/5
My stay was awesome
- 5/5
Vey convenient to RDU airport. Nice room though small and with little room for our stuff. Did not like the fact that there are no telephones in the room. Took several tries to get the phone number for the hotel and not the number for the Tru/Hilton reservation center. If no phone at least leave a card with the number so we could reach the front desk. Lobby very comfortable wile we waited for time to leave for airport.
- 3/5
Convenient to where I needed to go. Rooms are small with wall shelves only, but it's fine for 1 person. The airport shuttle stops at midnight so that's unfortunate when flights are delayed. Coffee was awesome but the rest of the breakfast bar was all carbs and old fruit.
- 5/5
Staff was friendly and hotel was clean.
- 4/5
Bed was too hard. Hotel was perfect otherwise
- 5/5
Clean, friendly staff. Quiet.
- 5/5
Clean property. I was in the area for one day but will select properties for a new trip in the future.
- 3/5
Close to tournament site
- 5/5
Front desk staff was fantastic. Asked if room met our needs and expectations. Even offered to move us if we wanted. Had questions about shuttle, parking and dining. Al were answered thoroughly with patience.
- 4/5
It was nice
- 5/5
Cute.clean.comfy beds. But lets talk about the shower situation. Full sized shampoo/cond/body wash that smelled so good! The water pressure was on point. Loved all the little extras under the sink! Also the downstairs store/breakfast area actually had food my kids would eat! Plenty of options & the staff was so helpful! Overall best pre airport stay we have experienced!
- 5/5
I love staying at the Tru when in Raleigh. It is convenient, clean, and the staff are friendly.
- 4/5
The girl at the front desk was not very friendly. She obviously didnt like her job. This was the girl working when I checked in
- 5/5
Very clean with exceptionally friendly and helpful staff. We will definitely return here again.
- 5/5
A very nice hotel that is convenient to the airport. Would definitely stay here again.
- 5/5
it was one of the best hotels around the rdu area
- 5/5
Nice and convenient
- 5/5
We enjoyed our stay. We visited Raleigh for the weekend and had a great time. The facility looks just like the pictures and the staff were very friendly. Will definitely stay again.
- 3/5
There wasn’t a reading light provided! I had to choose between bright overhead light and complete darkness
- 5/5
Lovely stay. Accommodating with transportation shuttle to airport.
- 5/5
Everything went very well with our stay and airport transfer. Reasonable rate and we were very pleased!
- 5/5
Even one or two EV chargers out in the parking lot would be a game changer here.
- 5/5
Every person we encountered at Tru were very helpful and beyond nice. The hotel was clean and the environment was great!
- 5/5
Great place to stay
- 5/5
The staff were all very friendly. The front desk clerks were all pleasant and professional.
- 5/5
My stay at Tru by Hilton Raleigh Durham Airport was beyond amazing. From the moment I arrived, Taylor at the front desk provided outstanding service, making check-in smooth and welcoming. The entire hotel was spotless, with clean and well-maintained facilities. The food was also a highlight—delicious and satisfying! Overall, this hotel exceeded my expectations in every way. I highly recommend it and would definitely stay here again.
- 5/5
The hotel is clean and have very friendly staff. The bed and room was comfortable. There is no shops or restaurants in a walking distances from the hotel. The breakfast at hotel was very good.
- 4/5
Definitely for the simpler traveler. They understand that you don’t need to be “luxury” to still be quality. Staff was minimal but good and informative and helpful. Breakfast was good with good variety of options. Lobby was clean inviting and actually fun while still being usable for a business traveler
- 5/5
Excellent customer service and clean room. Would definitely stay here again.
- 5/5
Stayed here for flight out of RDU. Clean, quiet, and great shuttle.
- 5/5
Clean, comfortable room. Very nice and helpful staff!
- 5/5
Staff was Friendly, room & hotel was Nice & clean. Quick & easy check-in & check out, with an extended checkout time allowed. Travel items available to purchase at a reasonable price, highly recommend!
- 5/5
Convenient access to the airport. Easy access to plenty of shopping and dining.
- 5/5
Hopefully you can change that for future visits. Bethel Greenhalgh
- 5/5
Excellent hotel the staff was great, the room was very clean and comfortable. Very nice hot breakfast
- 5/5
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- 5/5
Excellent
- 4/5
Expedia App promised a price of $98 less my one key cash. However I was charged $120 after deducting $65 in one key cash bait and switch? 😩
- 5/5
N/A
- 5/5
very enjoyable
- 5/5
Beautiful hotel and great service
- 5/5
The young girls that waited on us were very nice and professional, which was a great kick off to an excellent experience. Thank you!
- 4/5
Great place by the airport. Not much around.
- 5/5
We had a nice stay for a weekend of fun! The front desk staff were very nice & welcoming! The place was nice & clean. You do hear the planes coming and going but it wasn’t bad to where it kept us up at night or anything. Would definitely stay here again!
- 5/5
My daughter and I stayed overnight and it was a perfect experience. Staff was very courteous, the room was clean and well stocked with toiletries, and there were adorable touches throughout that added warmth to the atmosphere. We would definitely stay again.
- 5/5
The entire staff was friendly and very accommodating to my needs.