Quality Inn & Suites Raleigh Durham Airport

It was ok no pool only 4work out things need bathroom shower on the ceiling Was mess up

The location is just perfect especially when you have an early flight. There are restaurants near by as well. Staffs are accommodating, rooms well maintained, and airport shuttle’s on time.

Great stay for the price

Beds were very comfortable

First staff, not welcoming/don’t great you. Kind of just stares even when u speak. Weird vibe Hotel room. Filthy. We had blood stains on BOTH of our bed covers. When asked for new blankets front desk gave us a little hard time. Tried to give us some curtain feel blankets and we were like how would this be even remotely comfortable. Finally got a blanket and it was so small and thin. Oh yes, ONE BLANKET FOR A 2 BED ROOM. Headboards of the beds were filthy. Bathroom light did not work. AC did not work. Once you took a shower the whole room get so muggy, sticky and hot. NO VENTILATION. Speaking of shower. DISGUSTING. The shower it self had grim stuck to the walls. The picture of the towels are from wiping shower walls. We had to bleach down the bathroom like crazy. All surfaces was dusty and nasty.

Clean rooms

Great, quick and efficient check in. Easy shuttle arrangements. Quick and clean elevator. Spacious room that was spotless, smartly appointed, and comfortable. Slept well enough to catch the early shuttle to the nearby airport. I'd come back if in the area.

Exceptional

Very clean, breakfast was limited to carbs only (No eggs). Our microwave was weak but the property is clean, staff was great and its a VERY close drive to RDU Airport.

Good

Good location

Clean and updated room design. Quiet place..

It needs upgrades lights flickered the floor was dirty and the breakfast items was out took 20 mins to refill it can’t take it back to your room is the police to help rooms be cleaner but yet they are not you get what you pay for there was no pool it’s been closed for years and my rating is a 2 out of 10

Blank The sheets had stains, and the bed made a lot of noise—it felt wobbly.

Conviant and economical but it is aged

Not much Uncomfy beds, horrible pillows, shower was pretty busted, drain was not working proper/fell apart, and there was a roach on the door when we walked in that I killed

Staff was very helpful and assured me with all my needs while on my way to my destination.

Not much Uncomfy beds, horrible pillows, shower was pretty busted, drain was not working proper/fell apart, and there was a roach on the door when we walked in that I killed

they have decent breakfast, we have stayed here several times and the location is great.

Great stay

It was disgusting floors bathroom bed sheets everything were disgusting . I mean it was just plain nasty. I had no choice but to stay there one night all the other hotels around were booked so I ran to Walmart and bought bleach cleaning supplies and new bed sets and cleaned that whole hotel room all three bedrooms that we rented myself just an order for us to sleep with my kids there I know it’s a hotel near the airport convenient but I feel like they could’ve done a lot better when it came to the cleaning and the bed sheets and the bathroom I would never stay there and will not recommend it even if it’s for one night

Good

Room was clean, tv was mid size and had basic cable without any streaming options or features. Wendies is within walking distance. The hallways are a free for all during the day- this includes loud music being played while housekeeping is cleaning rooms, doors slam shut and are very loud.

Very good and clean location. Staff were helpful.

Too many people roaming the hallways in the middle of the night look like they were people that live there on a daily basis

Good

It was close to the airport Too many people roaming the hallways in the middle of the night look like they were people that live there on a daily basis

Didn't like that sink was not in the bathroom. Need some updates to bathroom. Staff nice and bed comfy

It’s in a nice quiet place Nobody bother me and it was easy and fast check in

It’s in a nice quiet place Nobody bother me and it was easy and fast check in

Superb

Had a horrible experience. My flight got in very late, and I called ahead to make them aware. When arrived, Room was not fit to stay in, not clean, wires hanging, pictures off the wall, had bugs and was definitely not ready for occupancy. Went right back to front desk & was told that it was the only room on the property. Refused to stay there, so at 1:00 in the morning, I had to find another place to stay. Called numerous times to speak to manager and he was never there and didn’t bother to call or email back. Finally, days later, got a hold of someone in corporate who said they would refund 1 night of my 2 night stay. Not acceptable. After much discussion, said he would refund all but a cleaning fee. So he wanted me to pay $50 to have walked in the room and walked right out again. Not cool at all! Would never stay in another of their crummy hotels again

It was hotter than hell in May and the pool wasn't open

Poor

Fairly clean overall. No bed bugs found for this stay. Noise from planes at RDU nearby and adjacent rooms. There may be ways to reduce external noises. German cockroaches are in the vents.

Fairly clean overall. No bed bugs found for this stay. Noise from planes at RDU nearby and adjacent rooms. There may be ways to reduce external noises. German cockroaches are in the vents.

This hotel was the worst experience I had in a long time, first the lady working at the front desk had the worst attitude, second the hotel was dirty and not well kept. Breakfast was not the best, I have stayed at other hotels that have continental breakfast and it’s more than just waffles and cereal. Tables were dirty and trash can was overflowing throughout the morning. The lady that cleaned our room was very polite. However, the rooms were very outdated and the phone didn’t even work. I normally don’t even spend time rating my stays but this one I did because we felt discriminated since we got there, the front desk lady mention to us 4 times that she wouldn’t have a room before 2pm. To which we had said that we understood and could wait since we called to request the shuttle from RDU. She continue to instruct not mention that we knew that was a non smoking room so we should not be smoking, and then she said and make sure you don’t damage the room. To which I answered because, I don’t think you say that to every customer that goes to the front desk. I asked her did we look like we were going to do any of those things. I later over heard her with another transaction and she didn’t say any of those statements. I called today because we checked out on Monday the 11th which is a week today and my deposit is not in my account. When I said my name and was going to explain she whispered “oh my God” and when I asked what she said, she said she was talking to another person.

There was a smell that couldn't be ignored and rooms that haven't been updated in ages

In the room next to the bed two dry wipes in the floor. Next day NO breakfast available.

While the room were relatively clean , they need to move and clean under the bed, towels need replacement broken toaster.AC too noisy,while room dont smell of smoke , the lobby area and entrance does smell of smoke.

Location to the airport Paid for long term parking at the hotel. Flight was cancelled so we ended up having to drive to our destination.Went back to the hotel to get a refund for the parking and was told no problem but a manager would have to put in the refund when he/she came in later that morning and to allow 3 to 5 business days for the credit to go through. I called after a week for an update and was told that there would not be any refund from the most unprofessional customer service employee that I have ever spoken with. No interest at all in discussing with me or working out a solution.

Location to the airport Paid for long term parking at the hotel. Flight was cancelled so we ended up having to drive to our destination.Went back to the hotel to get a refund for the parking and was told no problem but a manager would have to put in the refund when he/she came in later that morning and to allow 3 to 5 business days for the credit to go through. I called after a week for an update and was told that there would not be any refund from the most unprofessional customer service employee that I have ever spoken with. No interest at all in discussing with me or working out a solution.

The bed was comfortable The place was dirty, not vacuumed. The coffee poured out water and the toaster was out of order so you could not toast anything! I had to yell several times before someone came to the desk. I told her about the coffee. Someone else complained that they were out of waffles and coffee and milk! Bad service

Very good

Airport shuttle was convenient

The room was pretty bare and not all that attractive. There was no place for two people to sit (only one office chair), so my husband and I ended up eating dinner and playing our board games just on the bed. The bed creaked whenever we moved. The breakfast had no low-carb options and very minimal options for protein, and the coffee tasted bad. While someone was using the toaster on the one “good” side of the toaster -while 4 more people waited in line to use the toaster- it caught on fire, yes, fire. My husband ended up putting the fire out and it took 5 people looking for the one staff member trying to do everything (breakfast, check out, etc) 2 minutes before he finally came in and checked out the situation. Yes, our room seemed relatively clean, and the overworked staff were friendly enough, but overall the property was unattractive and the breakfast was awful.

Smoothly checked in and out, clean room. However our room was by the elevator, a lot noise when it's operated.

This was the only hotel open for a graduation… it was so dirty! I do not recommend. Pay more for a decent hotel.

Affordable option, quiet stay. Could use a little better cleaning on the grounds, common areas of the hotel. Just needed one night so this did the trick.

The room wasn’t very clean. The bedsheets and pillows had stains on them. The curtains were dirty and the windows didn’t have the screens. There were cockroaches in the room and in the bathroom.

Breakfast area was very small and hard to maneuver when more than 2 people were present.

clean room ,resort and close to everything

Room was nice and clean, but nowhere comfortable to sit other than the bed. Breakfast very underwhelming. Shuttle to the airport was good.

Clean room, good staff, breakfast didn’t have many options.

The room was clean but dated, the staff just sit there and don’t really go above and beyond. The breakfast was non existent and the AC was horrible. Even with it being cold outside and the AC on max the room was still warm. The AC isn’t blowing cold air it just makes noise. In wouldn’t want to stay there again.

An overall Good Hotel!

Room was outdated, AC didn’t work properly, and tv remote didn’t work at all for turning on and off the tv, had to plug and unplug when you wanted it on and off…

Room had a strange, sour smell the moment we walked in. "Continental breakfast" was a joke — no scrambled eggs, out of bread, no waffle batter. Just bad coffee. When I asked staff about it, I got a rude "that's what continental is" and zero help. Never experienced this level of bad service. Avoid.

We arrived around 1am. I had booked on Expedia several days before our arrival. I was confirmed for an accessible room. However the desk clerk gave me a room on 3rd floor until I showed him proof of my confirmed request. He then all of a sudden "had an accessible room" available. He was pleasant as we got things straightened out. The breakfast was ok. Would be nice to have eggs, hot oatmeal or grits added to the items avaliable. We have stayed here before and will do so again in the future.

Low quality inn

The hotel dropped scuttled us to our rental car company in the morning. Check-In and Out was easy.

Elevator was out of order

I don't stay at a lot of American hotels, but I assume this is typical of the experience. Having said that, I had no complaints: big, clean room, friendly staff, pleasant, efficient airport shuttle. I counted, and for some reason the room offered 20(!) electrical outlets. Very pleasant stay!

Very basic and too expensive for a below average hotel. Won’t stay again. Not very welcoming staff.

Hotel was not so clear But room is pretty good, big size, many space, with good condition bathroom. Staff is welcoming too Parking was free And a price is nice I stay about 10 day, for me it was OK becouse of room.

Awesome airport shuttle service! Very good driver!

A number of things were out of order, including the elevator. With the exception of the waffle mixture, everything was pre-packaged for breakfast. Not very appetizing.

The room was very clean but there was a horrendous smell from the stairs all the way through the 2nd floor. The elevator is also broken which may be an inconvenience for some. Wall are very thin… take that as you will. But you can definitely hear everything from the hallway to neighboring rooms.

The room was nice but there wasn’t any bath soap or hand soap and the towels were smaller than expected. It fit the need for our situation but was not as good as we thought it would be.

Nice clean room

They where attentive and very nice The elevator was broken yet they help us to get the baggage up and down

Leaking shower head was the only issue I had

Once I arrived at the hotel which my check in was for 3.00 pm that day I just came off the road at 5.00 am but was told o couldn’t check in the latest was 1.00 coming all the way from New Jersey then found out the elevator was out of order the entire time which we had to use the stairs. also the ice machine was broken There was a note stating the copy machine was broken as well. It seem that hotel is only concerned with collecting money I would not recommend this hotel to any of my friends, the cover sheet to the bed has stains on it as well I notice on the my last night staying . It was terrible

The AC/heat worked well but was very loud/noisy. No clock or radio or dim lights in the room... only very bright LED lights. The continental breakfast was very basic but enough to get a little bite before checking out. The room was very clean and the bed was comfortable. For the price, this basic accommodation was acceptable. Its not the Ritz but its a decent, no frills, adequate place to stay.

Airport shuttle took alittle while but it did come at zone 7. The room was clean and perfect for stay. The elevator was broken so you had to take stairs.

It was very helpful and comfy since my flight was delayed

Then the hotel AC unit and building in general was just noisy so it was hard to rest. Guy at the desk was nice but that didn’t help me rest or get my gear to and from the room. I would not stay here unless it was fully functional or half the price so had enough money to tip someone to help me with the luggage on the stairs.

Breakfast was ok wasn't much options

Old building, room was in rough shape cracked walls, out dated bad.

Good value for the price

Clean room. Good at price point.

The room was clean and staff was polite.

The staff were very helpful

I did not use the gym.

Room, barhroom were both clean. Bed was comfortable. Air-conditioning worked great. I was on second floor, ice machine was an operative and the elevator was an operative. Had to take the stairs to all the floors

Elevator was broken for the entire duration of my trip. All hotel staff was horrible at communicating & made me change plans & spend more money than planned or needed if communication was better. I got in very late & needed water but the vending machine was completely sold out.

Room was not clean , some stains on sheets snd counters dusty. Not awful but not good.

Thank you

Airport shuttle worked well. Gym seemed ok, it had some dumbells, at least. Staff was nice. The only thing I did not like is that my room connected to another via a locked door... you can hear everything from adjacent room, but luckily that single person barely spoke.

The next day as we were heading out for the day, my wife stopped at the office to let them know what had happened and to tell them for handicap room it wasn’t. There was an 18 inch step up to get in the tub to take a shower. The person once again (different person) just sat there with a dear in the headlight look on his face the whole time she was talking to him. After she was done he said what do you want me to do? I wasn’t even here. Needless to say, we cut our trip short. My wife wasn’t able to get any sleep. Every noise outside the room would make her jump up. When I checked out and told them we were checking out early and gave them the room number, the girl just said oh you, okay bye. Other then that, the chair in the room dirty it was a room with a bed. Not the place to stay if you want to relax and unwind after a day on the road Not a place that I would stay at again or even recommend, unless you want to share a room with someone you don’t know. With a staff that seems like they could care less. Give me your money and leave us alone

Fine

It was just one night I can’t tell

No complaints great room and service

Shuttle to airport was helpful

Everything was perfect!

The whole hotel looked neglected

Check in was quick and efficient

The room was clean, amenities were good and the staff was courteous. There is an airport shuttle available and there are places to eat nearby.

We had to wait for check in because there was no one at the front desk. The hotel was mostly clean. The seams between the tiles in the entry were GROSS! Our room was clean with the exception of the bathroom floor. The floor was bad enough that I took photos and video.

Nice hotel.

Everyone was very nice

It was good but the bed had hair and the water wasn’t hot enough it was cold most of the time

The only issue I have if you staying more than two days the room should be clean.

Room was clean, staff is helpful. Not too many reason to nitpick!

M

The room was clean....the staff was friendly...location was outstanding!

Wasn’t sure what to expect from the appearance in the lobby but the room was really nice and clean

The room.was well cleaned.

The room was okay. A few things needs to be upgraded though

I only received one confirmation from Expedia. The initial room had a broken window, replacement room was dirty and had irritating noise coming from the heater. Clicked all night long so my wife and I got little sleep.

The room was sufficient. The fixture are showing ware but everything was clean.

Yes...overall experience was good

Friendly staff outdated hotel

Everything was good but I always find something sticky on the floor, in the room when I stay at a Quality Inn. I've learned to be prepared for it.

not very clean

Nice

The room was nice & the comforter was warm. The shuttle to RDU was very quick and convenient. Overall a great stay.

Room was clean and the facilities were well maintained

very clean

Good

Clean and comfy room

Easy Check

My and my partner's one complaint is that all the lightbulbs, even the bedside lamps, are the brightest and whitest bulbs you have ever seen. We couldn't even turn them on. It's like over 100W equivalent and it's the coolest, almost blueish white light I have ever seen indoors.

The room was never cleaned the entire time we were there we had to request clean towels The worst experience I’ve had in a while I will never go back there

It would be nice to have some protein at the breakfast bar, especially for diabetics, like me. E.g., eggs, sausage/bacon, etc.

clean, courteous staff, great A/P transportation.

Heating was poor, first the air conditioning would come on and then the heat would go on.

good staff.

$

Front desk staff were very friendly

Room was clean. The staff were professional and courteous

Hair in the sink. Hair on the side of the shower. Shower doesn't drain. Dirty towel as soon as you walk in.

The room was spotless. The airport shuttle was great and the front desk staff was very helpful.

When we woke up we found our room had bed bugs! Horrible!

I tryed to cancel. I take responsibility for the fact it was my fault. Both parties said the other needed to cancel it. I could've went back and paid the $8 and canceled myself. I'll do that next time.

First night at 4am, instead of just opening the door to room 414 for a guest, the front desk clerk gave the same guest permission to smash in the door of room 414, right across the hall from me. The shaking of my room and smashing noises lasted from 4am until 5am. I have pictures and video of the damage. Police were called and came to hotel. No juice available for breakfast for entire stay. I was told to drink from water fountain in gym. Gross. Have picture of cockroach on room floor. Gross. Phone in room didn't work at all.

Room was dirty when we arrived and we had co

I asked for a quiet room. The heat for the room or building I'm not sure which would come on 5-6 times an hour VERY loudly and go off with a screetch, it was followed by a sound like someone scuba diving breathing. The toilet was stopped up and wouldn't flush. We had tra travelled all day and were too exhausted to change rooms.

The hotel is grimey,outdated smelled bad, and staff is rude

The tv didn’t work properly, the tissue box was empty, I found a roach on the floor near the bed and breakfast was only ok.

Just coffee.

Everything was just fine.

Staff was good. The room and amenities were not great. Below average.

The room was clean just not the floors, they had big black hair in the restroom and by the bedside also! But traveled with a kid and it was safe and quiet

Quick check in. Rooms clean and good quality.

Hotel looks like it has recently been renovated. You can walk to Wendy’s. It’s safe. It’s quiet. Nice staff at desk! Great AC! Clean and spacious room!

The bed was extremely comfortable and as i was alone i felt so safe. They have an airport shuttle and even serve breakfast with good coffee. Room was very clean

Room had bed bugs that bit me all up

Everything was fine.

I had a very disappointing experience at this property. The place had mold, it was dirty, and the overall attention from the host was terrible. The bathroom was extremely unhygienic, and despite reporting all these issues, I was never given the refund I was promised. I do not recommend staying here.

So far, so good. As expected.

- Bloody fingerprints on the shampoo bottle. - Stains on left side of bed (blanket) - Hair on the bathroom floor. - Be careful with your flight time ($40 early check in) - When I got there because of early check-in they ran upstairs to hurry up and mop the floor and when I dried it up with the towel it was black from whatever was on the floor. - They never replied to My Message on this app. (Good) - Airport Shuttle - Cozy Room - Convenient for Airport

Breakfast starting at 5a and ending at 9a was also pretty ridiculous. When it came to staff cleaning the room it seemed as if they only knocked without waiting to see if you needed your room serviced.

The property was fine for a short stay. The location felt safe and was convenient. We only experienced a few small issues, like housekeeping being loud early in the morning, some things not stocked in the room, and not a lot of items for breakfast. But overall it was fine for a quick stay.

Ok

Easy check in.

There were a couple roaches in the bathrrom in the room

Quick and easy

Convenient to airport. Room spacious, updated and clean.

Staff was pleasant!!!

Great Stat

room was spotless, front desk was very helpful. my neighbouring room people were playing music at 1am when i arrived. notified to front desk and after 5min everything was silent and was to sleep.

Quick check in. Clean rooms. Quick check out.

yes

Good

Had to get my door card charged twice just to get in my room. I wasn’t impressed with breakfast . Juice machine didn’t work. Had problems with the remote control for the TV

Staff is great. Shuttle is easy to arrange and promt.

Basic room only good for inbetween airport travel

Staff very helpful

Window in my room was damaged / permanently fogged from moisture. Bathroom had an extremely strong mildew smell, maybe had a leak or flood. Hairdryer didnt work, they did bring another up for me promptly. Breakfast: no tea bags, juice machine broken, so only drinks available were coffee. Staff was very nice and shuttle was prompt.

Had a fine

The front desk people were great. We stayed here for a week and wish we could have stayed longer. Very clean and safe

Property is in need of some major upgrades but was decent enough for one night.

Good hotel good ppl

Airport shuttle service was on time, courteous, rooms were clean and comfortable

No

We checked in super late and needed a crib. The staff was very helpful and the room was great.

Clean room

Left too early for breakfast

Room is clean and orderly. Free shampoo n conditioner n lotion !

Good place. Good hotel

This hotel was one of the few that had availability around Raleigh-Durham airport so that is why I elected to stay here. Check-in was simple and fast. I was able to sign up for the airport shuttle at check in. The room was serviceable. Not really any amenities, but this was an overnight stay to get to the airport so my expectations weren’t high. The room was clean thought. I was told to be in the lobby at 0425 for the shuttle and it was right on time. The ride was 5 minutes with no issues. This hotel was fine and worth it for the price and location.

There were roaches in my room I killed 4 of them and saw a couple more. Checked out in the middle of the night and was promised a refund but the next person to work in the morning was trying to tell me I was lying to them. Bad customer service and lack of accountability.

My overall stay was very comfortable. My room was clean and fresh. I rested well. Most of all the customer service was courteous and friendly. I would choose to stay again. A

Great price and location!

Adequate, only issue was the gym. Treadmill was broke. Neighbor hood was beautiful to run in though.

The property ran out of towels. I need more towels that Manager comes and tell me oh it’s no more towels, but we sold out and nobody has gave it some towels back and the ladies they do the laundry or the ladies they do. The giving of the towels are not here they left for the day The ice machine on the second floor was broke so she had to go out to the third of the fourth floor to get ice couldn’t check in early unless you paid $30 yeah very bad. I will never go back to this hotel.

room climate was good, exceeded my expectations, I did not eat the breakfast

Clean Ice cold AC Smooth front desk check in check outs Safe area Hot water fantastic stay

Staff was friendly and check-in was quick. Breakfast was good. Price was right and room was adequate. There was dust on most surfaces and oil and goo on the wood furniture. The bolt lock on the door wouldn’t latch and the hairdryer didn’t work. The desk chair was way too low for the desk and wouldn’t adjust. Sheets were “pilly.” Overall, pretty typical of a 2-3 star motel.

Great@

Fine for the 1 night

Amazing

Bugs in room

ROACH! As soon as I walked into my room, I saw that There was a roach on the bathroom counter… not a water bug but a roach! I do know the difference. I immediately left the room and went to the desk, talked to the staffer and checked out. I was not given a refund. I stayed at a different hotel.

It would be very much appreciated if some food choices for dairy-free and gluten free diners could be offered: hard-boiled eggs, oatmeal, banana for example Very kind, friendly, approachable front desk staff and housekeeper. Thank you for a good, last-minute experience!

I didn’t enjoy the place; no water and the breakfast was always finished

Super nice staffs!! 5 mins. from RDU airport, shuttle is standing by every 1 hour interval. Facility could be updated. Long term parking available.

excellent price

Everything was good including pickup at the airport. Took a hot bath and the bed was comfy. Had a nice night.

Well the property was nothing like the pictures, the handicap rooms are not good or very accessible, they basically bathrooms with handicap bars, no walk-in shower's not even handheld shower heads! The young man at the front desk was friendly but had no idea about the area and didn't know anything about the hotel, like if any of rooms had handheld shower heads or anything about the handicap rooms! Everyone was friendly but rooms were sub par!

Just okay. I needed a place to stay at the last minute. This was the most economical. As a solo traveler, I felt safe. Very low budget accommodations. Clean room, no carpet, but mushy smell.

Very good

Overall they are doing a good job. Worst coffee in any hotel experience. Breakfast so bad, they should probably not put it out. Rooms and bathrooms are clean and comfortable.

Breakfast needs improvement. Add some meat, oatmeal or grits packet

not good

This is an older Inn. Our room was nice but the flooring in shower area had a large separation in the linoleum. The shower curtain did not fit the shower and water has sprayed out onto the floor. I presume this is why the floor is separating. The bed was ok and clean. The room worked for us due to an early flight out of RDU. This is an ok stay.

We found roaches in our room in the morning

Not able to check in after 3 pm. What kind of discount do I get

Front desk could’ve been more polite Just didn’t seem welcoming. Also hotel very dated in some areas such as bathroom.

The staff was amazing! Love them

X

One of the nicest cleanest places and the greatest value I've ever had

Close to the airport

Great !

It was clean

Too much construction on road leading into property. Confused me upon my arrival.

This place is great for convenience to and from the airport

The room was nicely decorated and updated , the beds were extremely comfortable. The only downside was that the heat/air was off when we came in the room causing the floors to be wet from the humidity. There was a presence of mold above the entry door due to lack of air flow. The shower curtain needed to be washed mold/ dirt in the bottom of. All else was spot on. Priced very reasonably and I certainly would stay there again.

Breakfast offers waffles..yogurt and coffee,which is available all day also. Tables were NOT STICKY.Parking is ample and safe from trouble. THEY GIVE YOU fresh towels daily but should check the wear on them . Water is hot.

When I show up they have no rooms available and send me to a near by hotel which was a old property not in good shape.

Clean rooms,friendly front desk and airport van driver. We will definitely stay there again when taking an early morning flight.

Excellent property. Very close to the airport, airport pick up and drop off is prompt.

Had a pleasant stay..

The staff was very kind and accomodating.

Positives: *no carpet *Big tv with lots of channels *Nice staff *Lots of counter space *clean shower and toilet *A lot of plugs and usb/usb-c plugs *Cold air conditioner *Newer furniture *Nice pillows Negatives: *old and dated outside and lobby *Dirty sheets. One bed had makeup or something on the bottom sheet. *Black spots on ceiling (maybe a water leak at some point) *Bathtub faucet was nearly coming off the wall *A broken hair dryer *Can hear everything in the hall, loud sounds of other doors opening and closing, children, maid carts, etc… *The breakfast was disappointing. Very little choices. It was a tiny room not made for more than a few people, although good seating options. There was, prepackaged small blueberry muffins, white bread and small plain bagels (to toast), small yogurts, two kinds of cereal (corn flakes and frootloops), and a waffle maker. *The waffles would become super mushy if you put the syrup on too soon, so I recommend dipping your bites or only putting a little on at a time on. *There was orange juice and apple juice, but the milk was a tiny pitcher and was out very quickly. They had coffee but I can’t attest to its quality since we don’t drink it. *We would leave hungry because there wasn’t enough food for all the guests that were there the same time we were, and it was slow to be replenished.

Room was clean and staff were pleasant

I liked the stay. Room was clean and the staff was pleasant.

No room service on 4 nights even after I spoke with front desk about being out of shampoo and told they would do a full room service that day. Breakfast had less every morning from no breakfast burrito to no sausage biscuit to no raisin brand to no toast to no milk to no fruit loops.

Cigarette burns in the sheets and no hot water

Hotel staff was very nice, the room was pretty clean but wasnt near as clean as my last stay at Hampton Inn. The breakfast was mediocre, frozen breakfast burritos and frozen sausage biscuits, not really my thing but it worked, tables in dining area were not very clean. The smell of Marijuana being smoked on the premises was awful and was there the whole duration of the stay. I gave 5 stars though because it wasnt horrible or anything and it served its purpose for the 3 nights we were there. Probably wont stay there again but Hampton Inn is just down the street. I think the Marijuana smoke was the biggest downer and lame breakfast option but it worked out for us for a place to stay!

It was quiet and perfect for one night before leaving on a flight!

Friendly staff anf very efficient.

Close to Waffle House, good parking

Good place

Ok

This has to be one of the cleanest hotels I have ever stayed in! The bed was perfectly comfortable and the room was spacious. If i am ever in the area again, I will be sure to stay here.

Nice clean place, friendly and helpful staff. TV could be bigger but the price was right!

Nice

breakfast was very poor and singage by the roaad to find it did not exist

When I arrived I was told I’d be “upgraded” from a room with a king bed to a room with 2 queen beds. When I got in the room the TV did not work, there was urine on the bathroom floor, and someone else’s food left in the refrigerator.

Not clean at all dirty towels and floors

Had to stay overnight due to weather. SW Airlines. After I booked the property I was quite concerned with the terrible reviews that I saw after booking. Some reviews even mentioned bed bugs-yikes! I checked in smoothly and once in the room I checked it for cleanliness and the room was clean and tidy. I checked the bed, sheets, and pillows for BBs and saw nothing. The stay was a total of $89 and it was what you would expect for this low price. I needed a bed, a shower, and lock on the door. 4AM shuttle to the airport was appreciated. This place has a weathered look but it's not as bad as a lot of reviews I saw. For a place to stay for a night at a very reasonable price while stuck due to flight cancellation I give it a good review. And if you want breakfast at a hotel just forget it! Wait until you get to the airport for overpriced items!

Clean. Bed was comfortable. Breakfast was ok.

The hotel is a little dated but the rooms look updated. The rooms are clean and the staff was nice.

I enjoyed my stay it was nice to be at a halfway point on my destination

First and same day reservations. Excellent service. I’ll try next time not to be lonely! I’ll bring my family.Two beds for one guy. One extra bed but no extra charge.

Recently remodeled. Super clean and smelled good.

Nice renovation

I liked that they gave us connecting rooms. Breakfast was very minimal.

Awful... the pictures look nothing like the hotel... even from the outside... did not feel safe

I was unable to get any sleep because random people tried getting into my room at about 3am and then the night manager tried getting in my room at about 4. Then my key was turned off and I was locked out. This is unacceptable and I would like a refund for the night.

Wall had stuff on it that I cleaned.

Poor breakfast

A very good hotel for the price!

The hotel was very quiet and the staff was very friendly and courteous.price was very reasonable and food places r within driving distances.only drawback i did see 2 roaches in my room

There were no towel changes, the bed was hard as a rock

Free breakfast was a disappointment. Had to request extra towels multiple times. It was okay.

Will stay again

It was comfortable. Great for the time we spent which was 6 hours we had and early flight. It’s really close to the airport. The staff was helpful and friendly and would have stayed longer if I was coming here on vacation. It is convenient to everything. You want to do Raleigh Durham and chapel hill.

Eeeer

Very clean, free breakfast

Fast check in and comfortable room

Location

Excellent stay. Hotel check-in was quick.

Noisy refrigerator. Door lock malfunction that made you play with it for 5 minutes to get of your room. Telephone didn’t work. Towels were small. Only one hangar in closet. These were reported to front desk without any remedy.

I wish there was a “great button”. It was better than good but not excellent. It was clean, they had all the necessities, and it was isolated for quiteness yet only a few miles from everything! The only minor issues were there were no papers in our room that told us any property info and the bathroom fan was super loud, like so loud!! Other than that, we had no complaints!

Convenient

Excelente

Me encanto

I think this property is unique because of the location and the price. Together this makes the value of the hotel stay increase.

The hotel's management and staff were courteous and professional. The room and bathroom were spotless. Great pillows and linens. I'd stay here again.

not enough continental breakfast options, no wonder there is no one in the dining area in the morning. i hope other guests might be providing the consistent reviews.

Water didn’t get hot. People were complaining about roaches Ave stains on furniture. I didn’t experience that part but people in my group did

Everything is good

Good room & cabinet setups. Very mediocre breakfast.

Front desk staff were very helpful and welcoming.

Nice staff and clean room. Hotel is a little dated but was perfect for a last minute deal. Close to airport and rental car return.

Great location, very quiet.

THE WATER PRESSURE WAS EXCELLENT

I enjoyed my stay.

Construction near hotel was a headache. But hotel was clean. The planes taking off