Ayres Suites Mission Viejo – Lake Forest
About Ayres Suites Mission Viejo – Lake Forest
Featuring an outdoor pool, Ayres Suites Mission Viejo is 8 minutes’ drive from Lake Mission Viejo. Free WiFi and free daily breakfast buffet is included with all rooms. Each room includes a flat-screen cable TV in the seating area and free toiletries in the private bathroom. Fresh linens and towels are included in rooms at Mission Viejo Ayres Suites. Surrounded by lounge chairs, a poolside terrace is featured. A business center, a fitness center and launderette are all onsite. Laguna Beach is 25 minutes’ drive away. Los Angeles International Airport is 1 hours 5 minutes' drive away from Ayres Suites Mission Viejo.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- In-room refrigerator
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
- EV charging
Reviews
The hotel generally receives positive reviews for its cleanliness, comfortable rooms, and friendly staff. The free breakfast is a highlight for many guests, with a variety of options and good quality food. However, some guests have issues with the comfort of the beds and the noise level in the rooms.
- Clean and comfortable rooms
- Friendly and helpful staff
- Uncomfortable beds in some rooms
- Noise level can be an issue
- 5/5
Best hotel I’ve stayed at in OC. Staff was helpful and friendly, room was clean and spacious. Complimentary breakfast and coffee! Highly recommend!
- 5/5
Breakfast service was excellent. No shortages or food or supplies
- 5/5
Very nice and modern!
- 3/5
Nice customer service. Older hotel
- 1.5/5
Poor
- 3/5
💜
- 5/5
The rooms and public areas are beautiful and well maintained. The breakfast was good. Parking easy and plentiful. It's a bit more expensive in this area than most other parts of Southern California. Also, the breakfast area is small and gets very crowded and noisy on weekends.
- 5/5
Exceptional
- 5/5
Spacious room, comfortable bed, nice pool area, great breakfast. Good location for visiting family in Lareda Ranch. Restaurant on site was so-so, but the hotel is near some great restaurants only a 10 minute walk away.
- 3.5/5
It was nice clean, and rooms were okay nothing to Grand, definitely overpaying a bit of what its worth had a overwhelming chemical smell appreciation of the cleanliness but doesnt have to smell like chemicals, Service was okay but always watch like a hawk as you walk in definitely off putting but they were never rude,
- 5/5
Big, clean, comfortable rooms Breakfast selection a little limited
- 5/5
Exceptional
- 5/5
Comfortable!
- 4/5
Convenient to event location, nice area Beds were uncomfortable
- 5/5
Staff friendly, housekeeping were nice to.
- 2/5
M room had a constant humming sound from the lower unit ceiling fan or the ice maker located nearby that kept waking me up all night.
- 5/5
Clean safe hotel near the freeway, stay here everytime I visit Mission Viejo.
- 5/5
Exceptional
- 4/5
Very good
- 4/5
Very good
- 5/5
Great property for the price and really appreciate a complimentary hot breakfast and free parking.
- 5/5
All good. Nothing more to say.
- 4/5
Very good
- 4.5/5
Superb
- 4/5
Large room! Nothing!
- 4/5
Large room! Nothing!
- 5/5
Property is very attractive and well maintained . Breakfast offers a wide array of choices and it is lol very fresh. Nothing.
- 5/5
Property is very attractive and well maintained . Breakfast offers a wide array of choices and it is lol very fresh. Nothing.
- 4/5
Very good
- 5/5
Every one was friendly and nice..
- 5/5
Ok
- 4/5
Very good
- 5/5
My husband and I stayed 1 night. The room was clean, the bed was very comfortable. The breakfast was good.
- 5/5
The included breakfast was terrific. I appreciated the ample free parking as well.
- 5/5
This place has a wonderful staff. There is an on-site bar and grill with excellent food and service. A spa is also on-site but did not get a chance to try it our. Breakfast was plentiful with a good variety of food offerings. Will be making it my go to place whenever I go there.
- 5/5
👍
- 4/5
Easy parking. Highly recommend!
- 5/5
The parking was great. It was free and well lit. The breakfast was fabulous. Lots of variety and very fresh.
- 5/5
This was a perfect place for our wedding block. The staff was very helpful
- 4/5
The room was larger than most hotel rooms. I liked having a microwave and little frig in the room. I especially liked the ceiling fan in the room. The breakfast was fine. Pretty much like most hotels that offer complimentary breakfast. The hot tub was a nice temperature and very clean and the pool was very clean too. The hotel was sold out the weekend we were there so the noise levels in the breakfast area and lobby were greater than normal, I’m guessing. The doors to the rooms close very hard and make a loud bang, which was a bit of a nuisance, but again, probably not an issue on a regular stay when there are fewer guests. The staff is as very pleasant and parking felt secure. The hotel is located in a lovely area. We would stay here again if ever in the area.
- 5/5
👍
- 5/5
The pool was lovely in a quiet corner with great views. Breakfast was better than most hotels with warm options, excellent coffee, real dishes and staff prepping the entire service.
- 5/5
Cgifuuj
- 5/5
Amazing food, and hospitality.
- 5/5
Clean rooms, friendly staff and nice Breakfast
- 5/5
Nice, clean and affordable
- 3/5
There is a pool and we didn't use it. I therefore cannot speak to that. The breakfast is what I would consider a Continental plus. There are scrambled eggs, pancakes, potatoes etc served buffet style. Coffee, tea, cocoa, and cereals as well as bread options for toasting. Upon check in, we weren't told about the complementary breakfast. We were only told that we could save 10% on dinner. It wasn't until the second day that we got breakfast after noticing it on our room key. I requested a shower chair and didn't specify that I'd prefer a handicap friendly room this trip. I'd mentioned it last time and thought it was in my profile. (I'll admit that I'm used to staying in Five-star hotels and forgot that you must specify these things every time.) They brought the shower chair to us and the problem is that the room was equipped with a bathtub and no handrails. This, a person using a shower chair would have to be able to balance themselves enough to climb into the bathtub and sit on the chair safely. Completely unreasonable. Overall, again, it is clean and it is located in a safe place with an inexpensive price tag. That fit the bill for this trip.
- 3/5
Great location, pleasant stay.
- 5/5
Wonderful breakfast friendly staff just love the bar and restaurant
- 5/5
Staff is very friendly and helpful. Free breakfast and no charge for self parking was also an added bonus. Great place to stay!!
- 5/5
THE PROPERTY WAS VERY CLEAN AND THE ROOM WAS EXCELLENT. THE BREAKFAST WAS THE NORMAL COMPLIMENTARY BREAKFAST BUT WAS GOOD.
- 3/5
Very limited menu. I will not stay here again.
- 5/5
The best buffet I’ve ever seen at a hotel! Nice pool too.
- 3/5
I loved the room and found it to be clean. My problem was with the shower. I let the front desk know that when I pulled up on the faucet lever for the water to go into the shower head, it would only get less than half of the water that was coming out of the faucet up into the shower, the rest of the strong water flow kept coming out of the faucet and also it didn’t drain so I was standing in three inches of water the whole shower. They said they’d fix it and even texted while I was out for permission to enter the room as I had forgotten the “do not disturb” sign on the outside of the door when I went out. The next morning the shower was doing the exact same thing. Room service had come in but I guess not maintenance, or if they did they didn’t fix the issue. I was able to shower ok with the small amount of water that came out but it wasn’t great. The parking lot, where my bedroom window faced, was noisy but not really a problem for me. The bed was super comfortable! My disappointment was the shower. I really hated it.
- 4/5
Better Sofa bed as the one provided you can’t expect people to sleep on. Hotel staff messed up our booking as they arranged for us to have a 2 bed room for 3 days and a sofa and king for 3 days. I actually went into the hotel prior to our stay to set this up. When we arrived they were unable to accomodate as they had messed up the booking. We also requested a late check out to 3 as we were flying out of the country and was given a straight no upon request. Hotel also needs to have someone assisting the chef in the dining room during breakfast to clean the tables and ensure spillages are cleaned up as a priority. Thanks Phil
- 5/5
Clean room, family friendly
- 2/5
Person at the front desk was really rude to a group of parents who was hanging out in the front lobby.
- 5/5
Great fresh made breakfast. Friendly staff, warm pool and hot - hot tub. Hotel a bit dated but would definitely staff again without hesitating.
- 5/5
Great fresh breakfast daily. Helpful staff and clean comfortable roms.
- 5/5
Breakfast was great. Room was nice. Area was safe.
- 5/5
I couldn’t ask for a friendlier front desk staff and pleasant stay.
- 5/5
Clean room good breakfast
- 4/5
Overall hotel was great, beds were comfy, however smokers near entrances and staff targets certain groups during quiet hours.
- 4/5
The “patio” in the patio rooms are not much to write home about. They are rather small and fronted by the service road that wraps around the back of the property. But the staff were friendly and the room was clean and comfortable. Parking is easy and convenient. Included breakfast was also pretty good. Pretty good value.
- 5/5
?
- 5/5
Very good
- 5/5
The hotel and my room were extremely clean. The breakfast was excellent. The staff were very friendly. I would definitely stay there again.
- 5/5
Breakfast was fresh House keeping was nice
- 5/5
The property was very clean. We used all amenities but wish their were dumbbells in the gym.
- 4/5
During this most recent visit, we ended up moving to the Ayres Hotel & Spa next door for the remainder of our stay and slightly preferred that property overall in terms of comfort and room quality.
- 4/5
I like how quiet this property is, nestled in the foothills. A great starting of point for nearby adventures.
- 5/5
We were in the area recently for the weekend and were very happy with our choice to stay here. The rooms were very clean and comfortable. The staff was wonderful and it's location is in a quiet neighborhood. I would definitely stay here again if we're in the area.
- 4/5
I didn’t have breakfast but the room was very clean 😊
- 4/5
Breakfast was quite good
- 5/5
We stayed in one of the suites, which came with a cute little patio. It was perfect for sitting down with a cup of coffee and a good book, or just enjoying some quiet time with beautiful mountain and lake views. The pool was heated & located in a separate area, which actually made it feel more quaint and relaxing. I really appreciated that they also had plenty of snacks and drinks available for purchase, so you don’t always have to leave the hotel if you don’t want to. The hotel itself was exceptionally clean and the beds were comfortable which made the stay even more relaxing. The breakfast was just average with a limited selection, but the service from the staff member preparing it was excellent and made up for it. Overall, I highly recommend staying here if you’re visiting Mission Viejo!
- 5/5
Breakfast was good, staff was nice, room was clean and parking lots were good
- 1/5
My stay was a complete disaster from start to finish. The first night, I had to switch rooms because of a dog barking nonstop. Not occasional noise—constant, disruptive barking that made it impossible to relax or sleep. While the staff did move me, that’s where any semblance of resolution ended. The second room was somehow worse. I dealt with loud, persistent banging throughout the night—walls, ceilings, who knows—but it went on for hours. Again, sleep was out of the question. It felt like there was zero sound insulation and zero regard for guest comfort. By the next night, I’d had enough. It got so bad that I packed up and drove all the way back to Arizona at 9:30 at night just to escape the noise and frustration. That’s how unbearable the situation was. To make matters worse, they refused to reimburse me for the unused night—even after everything that happened. No accountability, no effort to make it right, just a shrug and a charge on my card. For a brand I’ve trusted my entire life, this was beyond disappointing. It was unacceptable. Between the noise issues, the lack of proper resolution, and the refusal to stand behind their service, I won’t be staying at any Ayres property again. If you value sleep, basic comfort, and quiet.. stay elsewhere.
- 4/5
easy and safe parking
- 5/5
Entire property was beautiful, the room was spacious and clean. We will definitely return!
- 5/5
Hood breakfast, great staff. Always clean. The tray of cookies in the lobby is excellent!
- 4/5
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- 5/5
Reasonably priced. Nice front desk. Good breakfast. Would stay here again!
- 5/5
Wonderful few days at Ayres . This location was great for me and the staff was very kind
- 5/5
Please change food choices. Thank you.
- 4/5
Clean room, easy enough to get around, safe area, fit the purpose to visit friends in the area
- 3/5
Staff busy or unavailable
- 5/5
Clean room, quiet, easy to get to.
- 5/5
Staff is friendly and efficient, nice hot breakfasts, wonderful pool great location
- 5/5
Clean room,
- 5/5
Very cleaned
- 2/5
The hotel is nice however, the beds are terrible: no support, old, and they feel like mush.
- 5/5
Very pleasant experience, would stay here again. The room and bathroom was very clean, hotel was quiet at night, and cleaning staff was great with tending to the room. Breakfast was good, but a bit overrated considering the reviews. Hotel is also right next to the 241, which made for convenient trips to and from.
- 5/5
Clean room was impressive. Breakfast was delicious.
- 5/5
My room and parking lot was very clean and the staff was very polite. I also had amazing breakfast with my stay at the hotel. I will be back soon again.
- 5/5
Clean with great breakfast and friendly staff.
- 5/5
Breakfast was yummy. I have stayed here several times and the breakfast doesn't disappoint. The employee serving the breakfast does a great job. You can tell she wants to please.
- 4/5
Internet was fast, did uae laundry.Always a great experience
- 4/5
Clean rooms. The hotel is a little dated but the staff are pleasant and the grounds are relaxing.
- 5/5
The rooms are great with everything you need including a wet bar with coffee, refrigerator, and microwave. So very clean and easy check in and out. Breakfast every morning is fantastic and different every day. That alone is worth staying here as it saves you money on having to go out for breakfast everyday of your stay. This was our second time staying here and we loved every minute of it and highly recommend staying here! When in town we will always stay here, for sure!!
- 5/5
This hotel is very clean and quiet. Staff are always friendly and helpful. I love the complimentary breakfast and parking.
- 5/5
Property was clean, breakfast was better than a traditional continental! Overall good stay!
- 5/5
Pet friendly, Great breakfast.
- 5/5
Great !!
- 5/5
Breakfast: I wish/suggest the kitchen changes its selections if not every single day, at least every 2 days. I stayed there for 4 nights, the selections of food: THE SAME. Thank you for listening.
- 3/5
One major problem; all rooms are sprayed with a “perfumy” disinfectant which was way too strong in our room and almost unbearable. We opened the window, turned on the bathroom fan, went to dinner and the smell was still pungent. We wore masks to bed and it didn’t help much. They didn’t offer to switch rooms as staff said all rooms smelled that way. Otherwise, the room was quiet, clean and bug free. No complimentary water, except for the water dispenser on the second floor;(BYOB). Breakfast was very good.
- 4/5
Great area close to biking trails. Breakfast was better than expected.
- 5/5
The wifi worked well. I did not use the laundry
- 3/5
Carpet needs cleaning
- 3/5
Room was clean. The pack
- 5/5
In the room the bed is comfortable; the room spacious; bathroom clean with a great shower; water soft and the flow very good.
- 5/5
Great staff, great hotel and great area.
- 5/5
Staff are always friendly and helpful.
- 4/5
CLEAN AND QUIET
- 5/5
Absolutely wonderful!! All of the staff was incredible.
- 5/5
Room was nice and clean. The staff was absolutely incredible. Truly enjoyed our stay. The breakfast has lots of variety and very good. The pool and spa were clean and th area was very safe.
- 5/5
The environment was clean and comfortable, and the breakfast included was a wonderful bonus. Overall, it was a really pleasant stay and great value. Highly recommended!
- 5/5
Room perfect but Callie at front desk was wonderful. She was able to get us an early check in and was very helpful and friendly as well as professional.
- 5/5
Room was very Clean and staff was amazing and helpful...
- 5/5
We had a great stay, friendly staff, great room location, good breakfasts, hotel location works for us, easy routes to various places,
- 5/5
Clean facility, good amenities, and friendly staff.
- 5/5
Great staff, friendly workers and delicious breakfast. Clean room and comfortable bed.
- 5/5
Room and other areas of the hotel are always clean and inviting. The bed is comfortable and the room is a good size, not cramped or overcrowded. The staff are welcoming and friendly. The included breakfast is good.
- 5/5
yes
- 5/5
Pool was clean and maintained grounds
- 5/5
This is my third time at this hotel, on business travel. The front desk staff is always courteous. The morning buffet is always well stocked. And there is staff available in the dining room for the complimentary breakfast. A really good value for the price
- 4/5
The staffs were friendly and attentive. my room was clean.
- 5/5
Only down side is that the breakfast hall is small, not enough seats.
- 5/5
The hotel is very clean, and the pool was lovely...so glad they had it clean and heated at this time of year.
- 5/5
Good service. Nice room
- 5/5
Na
- 5/5
Breakfast was great!
- 5/5
Enjoyed the hot tub while watching the sunset.
- 5/5
Gem of a hotel. Clean room, nice staff, complimentary breakfast was the best I’ve ever had and the late check out. Had a Christmas event in the area and didn’t want to drive home late, was the best decision I could have made. I can’t wait for an excuse to come back.
- 5/5
Yes
- 5/5
It was nice area, easy outdoor parking. Had a free breakfast pretty decent coffee and all the basics. Pretty clean and no issues in the room
- 5/5
Clean nice staff fast check in
- 3/5
Staff here was nice, amenities were great but breakfast ended at 9 instead of 10 and gym closed at 10 vs 11. Most places we've been to had breakfast until 10; that extra hour can make the difference when you have jetlagged kids with you. Price point was good but consider that it's far from interesting things and not walkable. The real offense and why I took away some stars was the patio, don't bother paying extra for it. It was a table with 2 chairs on pretty much a sidewalk that was a fire lane, would have never paid extra for that.
- 4/5
Some staff excellent -friendly & professional. General Manager is great!
- 5/5
Clean room. Good service.
- 3/5
We did have a problem with the water heater... it would randomly turn off when someone was taking a shower or doing dishes. I was informed previous guests had complained about this issue and the gas lines needed to be replaced. Nevertheless, not everyone in our family could take showers everyday because of this issue... Other than that, I'd recommend it, very nice cabin!
- 5/5
Breakfast was fresh and varied.
- 5/5
Hands down the cleanest hotel room I’ve ever experienced. The entire hotel was exceptionally clean, the staff were kind and helpful, and the breakfast had plenty of options to choose from. Everything about this stay exceeded my expectations.
- 5/5
Room was super clean. Jules the desk manager was really nice and helped me settle a change
- 5/5
Clean property and very attentive personnel. I enjoyed my staying there.
- 5/5
The hotel was very clean and breakfast fresh they had a home made salsa and it was really good.
- 5/5
Receptionist assisted with getting my daughter and I a more safe / quiet room when I accidentally booked a patio first floor room !!!
- 4/5
Clean room. Good breakfast
- 3/5
First room with strong pet odor transferred to a room with laminate floor.very crowded room at breakfast and no tables available to sit and long wait to get breakfast items at breakfast bar.
- 5/5
Excellent
- 5/5
Room was near the front desk, lots of free parking, room was spacious, clean and had good supplies of soap, shampoo, etc. The room was cleaned every day and the cleaner did and excellent job. The breakfast was terrific.
- 5/5
Everything was amazing! Front desk was so friendly, so helpful, and so kind. I felt very welcomed once I arrived. Room was super clean, hotel is beautifully decorated for the holidays, and just a nice peaceful atmosphere. The breakfast was so good and the coffee too! I can’t wait to stay again! Thank you for everything.
- 5/5
Good breakfast
- 3/5
We stayed one week. House keepers came 3 times ( no problem with that). 1st time left us with no wash cloths. 2nd time they came left us with no additional toilet paper .. I retrieved a roll myself from housekeepers cart. 3rd time left with no handtowels. Called front desk and explained and they said "Oh"..no sorry ir anything. Just "Oh". Could not believe it. Hotel is fine. Housekeeping in my opinion not so fine. Hotel was busy and finally after 3 days of people eating breakfast wherever in lobby because breakfast room was full, hotel finally pushed back curtains and opened another seating area....about 3 days to late.
- 5/5
Nice big room- spacious. Great breakfasts! Good price for what you get!
- 5/5
Clean, Nice staff.
- 5/5
Great
- 5/5
Our room was very clean and well kept. The hotel is in an easy to access area with convenient toll road access. The staff were helpful and friendly.
- 5/5
Great breakfast, friendly check in.
- 5/5
Staff and excellent breakfast
- 5/5
Yes
- 3/5
The coffee pot didn't work and the breakfast was so so.
- 5/5
Yes
- 5/5
First of all our room and the entire hotel was very clean. The staff let us check in very early, as we had a wedding to attend and we had to change our clothes after a very long car drive. Our beds were very comfortable, and the room was a good size. The only issue was the bathroom, which was too small. The shower combination tub was small and could use a remodel.
- 5/5
The hotel was cozy and cute, away from everything, beautiful grounds, great nite before my 5k at the lake.
- 3/5
Room had a musty smell. Staff was nice
- 5/5
All your staff was very helpful & accommodating. Your breakfast was delicious.
- 5/5
Clean room, nice and quiet.
- 5/5
Great room, friendly, helpful staff, close to family.
- 5/5
Excellent, as usual!
- 5/5
Room is clean and all the staff are very friendly and helpful.
- 5/5
Staff was welcoming and very helpful with dining options. Room was very clean. Enjoyed hot tub. Great hotel. I will recommend.
- 5/5
I found your hotel conveniently located to my event. Very nice rooms and great staff.
- 5/5
Xxx
- 5/5
Highly recommend!!
- 5/5
Staff, large clean room, delicious full breakfast, price
- 4/5
Room is basic, bed was comfortable though. Breakfast was decent, same each day. Hotel was in a quiet location and all staff was friendly. We went to Disney and it was about a 30 min drive but wasn’t bad at all and much nice then the Disney area hotel. Would return for another stay.
- 5/5
The breakfast food was cooked fresh. Our check in was very pleasant. There is also a restaurant at the sister site that we could access.
- 3/5
Basic.
- 5/5
Very clean lobby area and rooms. Amenities were great as well. The free breakfast was outstanding!
- 5/5
Everything was good.
- 5/5
Clean and breakfast always included a chef-inspired special dish.
- 5/5
Room was spotless. Staff was friendly. Location was excellent. Room was quiet.
- 5/5
All good nice spot
- 3/5
Not enough
- 5/5
Clean and quiet.
- 2/5
Room
- 5/5
Clean and breakfast was great.
- 5/5
The room was very clean and I cleaned over what was clean so that’s how I know. Very reasonable price for me for sun-Thursday I paid about $400. It might not always be like that. I loved the area, very beautiful and it’s 30 mins away from Disney rather than 20-25. I didn’t mind, I loved. I usually don’t tip for breakfast that’s included but I also appreciated that there was breakfast available.
- 5/5
A very nicely decorated hotel. Breakfast is above the usual free breakfast fare. Very reasonably priced. Professional front desk staff.
- 5/5
Friendly staff, clean rooms and good breakfast options. A nice addition would be to bring back the granola you used to offer.
- 5/5
Everything was great!
- 4/5
/
- 5/5
Super accommodating; Everything is always clean; Very friendly staff
- 4/5
We did have a little incident that woke us up in the night, once at midnight and then around 3am... noise that we first thought was coming from outside our window. My husband investigated further and recorded what sounded like rats in the wall. Other than that incident all staff were friendly. The property was well maintained. Continental breakfast was good as well. We would stay again in the future.
- 4/5
Good stay over all. Breakfast was good, friendly staff etc. Only down fall.was room did not have black out curtains! And no cemtral AC. Unit wall was a bit loud. The rest was good.over all
- 5/5
Room was very well kept. Breakfast was very nice. Had a good night's sleep. Definitely coming back in the near future, depending on whether or not I can book a room.
- 5/5
We love this place. The staff is unbelievably friendly. The breakfast is OK, but nothing to run to. Very nice rooms- especially the suites. We will definitely stay there again!
- 5/5
Fresh
- 5/5
Clean rooms will all needed amenities. Breakfast included, super quest place
- 5/5
Home away from home.
- 4/5
Clean rooms that are spacious
- 4/5
I bitten by mosquitoes 2 nights when I stayed in room 127. Other than that I enjoyed my stay there
- 5/5
Good hotel very clean well organized but I want to make a comment on a housekeeping personnel who is Antonia she does a very good job very respectful and very professional our room was always on point with her taking care of it.
- 5/5
Nice room, great shower, comfortable bed.
- 5/5
Great staff and breakfast was wonderful.
- 5/5
Loved the connivence to everything, breakfast was delicious, all staff were friendly and professional. Rooms were clean and anything we needed were taken care of promptly (more towels, bedding and pillows.
- 4/5
I’ve been using Ayres Suites for several years now, it’s been consistently nice, good breakfast and usually good service, best room rates around. They appear to be understaffed (like many places unfortunately), room cleanings were skipped and only one person behind the desk which made for a long wait for help because they were on the phone. When I booked this time the property boasted of “recently renovated”, yet nothing has changed in the last 4 plus years. Despite my not being fully satisfied as noted above, it’s still a very good value for the money, and the staff rectified the issues I had. I will happily stay there again.
- 5/5
Excellent stay. Thank you.
- 4/5
Didn’t eat breakfast
- 5/5
Ayres is hot breakfast with fresh fruits and oatmeal. Scrambled eggs are powdered mix. Toilet seats are too low--made for midgets; good thing my crown jewels aren't alabaster.
- 5/5
It was the bomb.
- 5/5
This property was very clean and quiet. The pool and jacuzzi were mostly empty and are clean and have beautiful views. Breakfast has many options. Rooms large and well appointed. Highly recommend!
- 5/5
We walked in after not being able to find a good hotel around 11:30 and the staff was so friendly. We got a room and everything was so clean! The rooms are nice and up to date. The breakfast is so good!
- 5/5
Jules and Chandler were very helpful when I encountered a problem with my reservation. Thank you, guys!
- 5/5
Mochid was very kind, and checked me in efficiently! This is my second time staying at this property, and they did not disappoint once again!
- 4/5
Unfortunately, experienced issues with door lock mechanism. Not satisfied with staff feedback.
- 5/5
Lovely room.great breakfast
- 5/5
Friendly stafg
- 4/5
So, the place is supposed to have "suites" and to me, that means a door to a bedroom separate from the living area. That's not what we got, we got a larger room with a couch that folds out. This is fine if it is listed properly. If you have children, as I do, this is an issue and it's misleading.
- 5/5
All good
- 5/5
Beautiful Hotel, great views, clean rooms and gorgeous pool!
- 5/5
Everything was perfect. I highly recommend. I stayed at a lot of hotels and this one exceeded all my expectations.
- 5/5
Summer at the front desk was so amazing and very helpful ❤️
- 5/5
Great place for a quick stay.
- 5/5
Na
- 5/5
Great room w fridge, micro, coffeemaker. Breakfast is a great way to start a busy day. Good location.
- 5/5
Very nice
- 5/5
Very nice and clean.
- 5/5
All was fine but the TV did not work looks like it was because of cox cable could not find any one at the desk to alert them.
- 3/5
Front desk service needs to be improved.
- 5/5
Good value for money
- 5/5
Fantastic place, everything you need on site. Staff super nice and professional. And the complimentary breakfast is freshly made.
- 5/5
Super nice staff. Excellent clean rooms. Recommend
- 5/5
Amazingly clean throughout. Very nice room, very pleasant staff. Breakfast buffet was good, tho it would’ve been nice to have offered some non-pork meat.
- 5/5
Everything was perfect
- 5/5
Cheryl was great getting us checked in early!
- 5/5
Great stay and value.
- 5/5
Great staff, excellent breakfast, clean rooms
- 5/5
Relaxing
- 4/5
Clean room. Comfortable bed. Only issue is there is a slight musty smell throughout the hotel interior.
- 5/5
Nice property. Very quiet area and grounds are well maintained. Loved the free breakfast too
- 3/5
The hotel was decent but there were so many kids running g around that we couldn’t relax. No way to use the pool when there are 30 screaming kids in it. Our toilet kept getting clogged and the lock plate for the door was stripped so the door wouldn’t close. We waited a good chunk of time for someone to come fix not to mention the 2 inch gap under the door that let all the noise from the kids screaming and running around in. No, we won’t be back.
- 5/5
Convenient location close to our family, nice area easy access to what we needed. Shops nearby. Nice breakfast and area. Very clean.
- 5/5
I liked this hotel. It was very good value for the price and it was in a great location. Easy to get to Laguna Beach, but away from all the hullabaloo.
- 4/5
Very comfortable room
- 4/5
First room I was checked into had a lot of mosquitos on the bed, I had to request to be moved to a different room. I had no issues once I moved . Second room was very clean and comfortable.
- 5/5
The property is exceptional. The room was just wonderful. The grounds were wonderful. I can't believe the entry way is Just so welcoming and so gorgeous. Only One thing I would like to mention is somewhat negative and In somewhat private, the toilets are too low to the ground.
- 5/5
Good value
- 5/5
What a lovely hotel! Very comfortable, the breakfast was great. We stayed a two different hotels before this one, and this I es beats them.
- 5/5
Amazing staff! Went above and beyond for me as well as it’s a great place you can bring your dog ❤️
- 5/5
Great hotel
- 5/5
Great stay
- 5/5
The entire staff was friendly and efficient, but Chandler was extra helpful. Breakfast was really well done and all the options anyone could want, no matter your spectrum of diet. Hot protein options, as well as fruits, yogurts, hot waffles, cereals, breads etc. Juices, coffee. I enjoyed my stay completely and even returned for a day a week later at end of my trip because the fine service drew me back to feel pampered at the end of my trip to LA.
- 5/5
Driving back from SD headed home to Simi valley and decided to relax and stay the night here. So lucky we found this place. The room was exactly what we wanted, spacious, clean, smell clean, quiet, clean bathroom, comfy bed and more. The lobby and staff were so kind. The pool and the sunset was so relaxing. Will keep this place in mind for next time
- 4/5
Good for the price
- 4/5
I have booked at this hotel for many years for an annual event held only 2 miles down the road. Definitely a plus all the way around. Breakfast included is definitely a plus!!!
- 5/5
Great!
- 4/5
Spacious quiet room and friendly staff. The hot breakfast was great. The bed wasn’t the most comfortable and they really need new pillows.
- 5/5
Great breakfast. Friendly staff. Clean rooms.
- 5/5
I return here regularly!!
- 5/5
Great place to stay
- 5/5
The attention to detail was excellent. Staff were so helpful. Breakfast was wonderful. I would definitely stay there again in the future.
- 2/5
This is an over-hyped property that hasn't been updated since the 90s. I can't understand how their rating is so high. Bar opens at 4...restaurant closes early....rooms are blah.
- 5/5
Place is clean
- 5/5
Quiet, clean and staff very friendly .. AC a little bit noisy .. maybe because it’s an old system, otherwise everything else has been working good 😊
- 2/5
Hallway and room carpets dirty. Foul mildew and damp smell in room and hotel hallways. I had to purchase a plug in room deodorizer to help with the bad odors. on the cleaning day staff failed to replenish the coffee creamer and stirrer package. I would not recommend this hotel.
- 5/5
Very friendly staff members, will return another time.
- 5/5
Great stay
- 4/5
Advertisement showed bacon and sunny side up eggs served for breakfast. Two of the families’ favorite breakfast food. We were looking forward, especially the kiddos. But disappointed because none were served the two days we ate breakfast there. But overall breakfast food was satisfactory - better than other hotels out there. Good overall stay.
- 5/5
The decor in the room is beautiful. I especially loved the ceiling fan. I liked the sink next to the microwave and refrigerator.
- 5/5
Everything was excellent
- 2/5
The room had an unpleasant smell i bought some fabreeze to try to mask the scent, the ac unit didnt work, the bathtub is nasty dirty i wouldnt shower in them. First time staying here i wouldnt return.
- 5/5
Such a great stay!!! The room was very clean, the breakfast was very lovely and everyone made you feel at home. Jacinto at the front desk was so helpful and pleasant! They’re so lucky to have him as an employee he went out of his way to make sure we had everything we needed.
- 5/5
Beautiful hotel in a very nice location.
- 5/5
The property was beautiful. The staff was so helpful. The area is safe, quiet and beautiful!
- 5/5
Comfortable stay
- 5/5
Nice stay for airport delays
- 5/5
Wonderful staff, fabulously appointed, spacious room, good breakfast, great coffee!
- 5/5
Great Experience! Awesome Staff
- 5/5
The facility was quite nice, and the staff were pleasant and accomodating in meeting our needs. The cost was better than surrounding facilities of like quality.
- 4/5
Only had one issue, it was with one of the staff members (younger man/woman*they/them?*) that was working the front desk on Thursday June 26th. The person was giving attitude
- 5/5
I really liked the breakfast in the morning.
- 5/5
Beautiful property, breakfast was amazing. Only downside was the pool was closed 3 of the 4 days we were there which was a bummer
- 4/5
Quiet, clean property. Room was very good. Still waiting for my receipt via email.
- 5/5
NA
- 4/5
We always stay at when visiting our Son. Great location and very comfortable.
- 5/5
Staying here was peaceful and the breakfast was amazing. Thank you
- 3/5
Clean, quiet. Staff was average at best. Took 45 minutes to check in due to incompetence. No amenities not even a bottle of water.
- 5/5
Awesome place to stay . Clean and safe .
- 5/5
Very professionally managed. Great housekeeping.
- 5/5
The property was clean and attractively landscaped. The interior was well kept and the maids did an excellent job of keeping our room pristine. All staff was friendly and welcoming. Additionally, everything in the room was in good working order. The breakfast buffet was yummy!
- 3/5
Nice hotel. Average breakfast. Good location.
- 4/5
The hotel staff were friendly and helpful. The rooms were clean and comfortable and the water pressure in the shower was great. The bedding quality can be improved as the sheets were scratchy and irritating.
- 5/5
The staff was friendly, the breakfast buffet was one of the better ones I have had in hotel like this, the room was very nice. I would consider this hotel one step up from the usual suite chain hotels.
- 5/5
Excellent
- 4/5
Nice place!!! Really relaxing 😌
- 5/5
Comfortable stay, friendly staff.
- 5/5
Room was nice
- 5/5
Very
- 5/5
Rooms were very clean and it smelled good!
- 3/5
Everything was good however I payed the deposit a month ago and is still on hold, and the hotel does not respond my emails about it. I stayed 2 times and I did not get back the deposit for any time.
- 5/5
Love it
- 5/5
Great value, friendly staff
- 4/5
My only comment is that the room could have used a small couch in place of the office table. There's no comfortable seating in the room.
- 5/5
Friendly staff and clean rooms and community area. Breakfast was not bad but theur juice machine was broken. And their ice machine was also broken and i needed to ice my daughter's ankle from a twist at a basketball tournament that we were their for. Otherwise everything went well. Rooms were clean and staff was friendly and helpful. Parking was concenient and safe and free so that was a plus
- 5/5
Spacious room, great hot breakfast great customer service.
- 5/5
Service and breakfast are great
- 5/5
Second time we have stayed at an Ayers Hotel (first time at this one.) Always a good experience. This one was very well maintained and had great staff (one even gave us a complimentary upgrade when we noted we had issues with elevators.) The breakfast experience was good, although they had a temporary issue with the juice machine. Room was terrific, as it was well laid out, spacious, and had a very above average tub/shower layout. Overall well worth the money we spent.
- 5/5
Nice, clean and staff was great!
- 5/5
We really enjoyed staying at this hotel. It was our first time and we’d happily stay there again.
- 4/5
It has some wear and tear in rooms but overall, it’s very clean not too far of a drive to nearby stores. There’s a great restaurant at the hotel would recommend to anyone staying.
- 4/5
Quietness.
- 3/5
Sink and shower Drainage bad; shower head handle broken
- 5/5
As expected. Nice staff, good breakfast.
- 5/5
Super clean , friendly staff fast check in
- 5/5
Overall it was a pleasant experience.