WoodSpring Suites Miramar

I had no idea this was an extended stay! Day one, the elevator was wobbling between floors and took a day or two to fix, not accessible to persons with disabilities. The windows only opened a pinch, the room was stuffy and the air conditioning was not working so we had to sweat it out until someone could possibly come fix it. The next day the toilet water stopped and did not flush. So we switched rooms, luckily the room next door was available. A couple times we had to go ask for towels because there is only one person on staff and nobody to bring them up, only to get to the counter where they tell you that you must bring up your dirty towels in order to get new towels. At which time I ask about ice. There is no ice, you have to make your own in the ice trays that are in the freezer. The front desk person was kind enough to offer 1/4 full bag of ice from their freezer, but I did not take. Eventually, the fridge started to lose power and to top off, there’s a sign that stated that if we are in need of appliances we can go down and ask for them, there were none! I would not recommend at all. Zero stars!

Exceptional

Very good

No carpet No carpet

They have a couple man sitting in the front entrance smoking weed

Exceptional

Exceptional

Love the staff

Clean Fish smell

Fish smell

The staff makes you feel your home

No ice machine, no iron

The lake in the back No ice machine, no iron

Exceptional

Had a gym, very well treated by the staff and enjoyed my stay.

The hotel staff was very nice.They treat the customer well and with respect. They helped me change my room without any problems.Thank you very much, employees. Bed linen and blankets, pillows were not good. The blanket was too thin so I was cold at night.There was a lot of noise. Someone was crying or someone was shouting.This noise was really disturbing my sleep.I often go to Miramar for work. But I'm hesitant to go to this hotel next time. 1 or 2 am is bedtime, but people there don't sleep.The sheet, blanket, and pillow looked as if they had never been washed.I stayed in room 309 for 2 days and 127 for 2 days. When I stayed in room 127, it wasn't too noisy.

It was Perfect

Nice area

Superb

Room didn’t even have towels. No staff on site and will only take emergency calls so I guess being in hot Miami all sweaty is not a problem. Just go to sleep without showering. No coffee unless you crossed the parking lot to DD. Lake sides were filthy. I mean…you get what you pay for so I guess it’s f you are in a budget just go for it.

Very clean and very professional

Very clean and very professional

Stains on the wall in bathroom looks like coffee spill.

Guest service was good Stains on the wall in bathroom looks like coffee spill.

Staff was extremely good

Exceptional

O items in the kitchen. Not even 1 cup or plate absolutely nothing and was told they don’t provide anything. Then rooms had bug in them and hundreds of meal worms coming out of ac units. Clearly we did not stay. Provided videos and pictures to the staff they agreed that the rooms were not safe to stay in.

The white comforter on the beds were not clean

The hotel staff was very nice.They treat the customer well and with respect. They helped me change my room without any problems.Thank you very much, employees. Bed linen and blankets, pillows were not good. The blanket was too thin so I was cold at night.There was a lot of noise. Someone was crying or someone was shouting.This noise was really disturbing my sleep.I often go to Miramar for work. But I'm hesitant to go to this hotel next time. 1 or 2 am is bedtime, but people there don't sleep.The sheet, blanket, and pillow looked as if they had never been washed.I stayed in room 309 for 2 days and 127 for 2 days. When I stayed in room 127, it wasn't too noisy.

Nothing

Comfortable somewhat The smell was not pleasant at all. Had to bring my own spray

The smell was not pleasant at all. Had to bring my own spray

The parking is safe I have been staying here for awhile

Staff was helpful and great

Clean areas and clean rooms staff nice and respectful also quiet I can relaxing and sleep well , good location also have kitchen nice for no spend money out side every day No pool

Clean areas and clean rooms staff nice and respectful also quiet I can relaxing and sleep well , good location also have kitchen nice for no spend money out side every day No pool

Exceptional

Good stay

Pleasant

Parking did not feel safe.

That got annoying And it even seemed a little intimidating at times Because he got in the elevator with me and it made me nervous I’m not a doctor, but the gentleman was not OK

We did not stay because...

good kitchen and nice clean

Our stay at WoodSpring Suites in Miramar for F1 weekend was disappointing. While the check-in agent was helpful, the room left much to be desired. The bed was an uncomfortable spring mattress, and the pillows were stiff and clunky. The AC was loud, which didn’t help with sleep quality, though the room was at least clean. The worst part was checkout: at 8 a.m., no one was at the front desk—just a roll-down gate. There’s no staff after hours either, so if you have an issue, you’re on your own. We had to call a number from a wall phone, but no one answered. Overall, it’s a low rating from us.

Would not recommend.

Good

Parking was easy

Please stay away, from the Bathroom toilet to stop working to the fridge being broken after going food shopping to the Actual Roaches everywhere this place needs to be condemned!!!!! I will be calling the health dept!!!

Came in late and staff did best to accommodate us

Came in late and staff did best to accommodate us

N0 Nothing

Clean quiet and peaceful, respectful workers

Clean quiet and peaceful, respectful workers

Nothing Not clean at all bad smell

Not clean at all bad smell

Staff is wonderful parking is very good

Exceptional

place is ok

Good

Yes it was and the staff is wonderful

The location This property isn’t a hotel. It’s like low-income housing efficiency apartments or dorm room. The majority of people staying here, live here. There were homeless people outside as well. It’s very odd because the area is decent but it was so bad that I canceled my reservation after the first night. The person at the front desk was understanding and didn’t even question why I was canceling the reservation, which tells me they are aware. But for people traveling from out of the area who may be expecting an actual hotel accommodation, this is NOT it! For the rate they charge, it’s not worth it. The front desk closes all night and there’s a metal gate until they open the next morning. You also must bring your own toiletries, we had to take a shower with shampoo.

Not as advertised i didn’t feels safe getting out of my car the environment and conditions made me feel unsafe I never checked in and they did not refund me anything

There was nothing zero in the kitchen except roaches. Mold on the walls in the bathroom. The whole room smelled like mildew. The halls constantly ranked of cooking food and the elevator didn't work 80 percent of the time. I'm positive there are people living in this hotel full time. There are covers on the bottoms of some of the doors to keep noise and smells in. There are homeless people walking around inside the hotel. Worst hotel stay of my life!

The elevator wasn't working. I'm disabled and was forced to climb down 3 flights of stairs.

The elevator wasn't working. I'm disabled and was forced to climb down 3 flights of stairs.

No Kitchen and no breakfast.

Need to have breakfast a little pest control.

Location, no complaints If I wanted to stayed an extra day it would have cost me an extra $30 at least.

If I wanted to stayed an extra day it would have cost me an extra $30 at least.

I found a roach just above the stove. They only give one towel and one washcloth person The front desk closes at a certain time during the evening. They were loud in the hallway. They have homeless people living there

Rooms need maintenance. A lot of homeless in the area. Convenient if you stay couple nights.

My room was roach infested, i was told id get a refund. And i have yet to recieve my refund.

My room was roach infested, i was told id get a refund. And i have yet to recieve my refund.

The cleanest of the room wasn’t there. Shower curtain dirty looked like mold on it. Shower had hair in it and to top it off when I got up in the middle of the night to use the bathroom there were two roaches in there. Will never go again or recommend

Nice staff and clean, comfortable rooms. The elevator broke down. I heard it hasn’t been the first time.

Nice staff and clean, comfortable rooms. The elevator broke down. I heard it hasn’t been the first time.

Elevator wasn’t working for the last day, no shampoo/conditioner provided. Lobby was so small it felt like signing in to prison.

The hotel was remodeled not long ago, yet kept the old furniture, the bed was in bad shape, same as the chair in the room, overall a low rating

nice

The staff (very nice and helpful), location (very convenient to those planning to go to the Hard Rock Stadium), and value (cheaper than most alternatives in the region). There were a couple of (live) cockroaches in the room!!! :( The room was not dirty, it was clean... so I'm guessing there is an issue with the plumbing/furniture or something else that is allowing them to get in. I noticed other reviews flagging their presence, so it's definitely a recurring thing that the hotel managers should consider.

The location was good. Close to hard rock stadium. There was a smell in the room, and the lobby. Very basic room, flimsy sheets.

Great Hotel, Clean Rooms , The Staff are super friendly

Excelente Todo perfecto

Absolutely love the staff here . So peaceful and relaxing place to stay.

Insecure bath Water shower all over the bath

Location and cleanliness Bed was to light!!

Room was big, clean and the kitchen area was nice with a big refrigerator. Huge parking lot. You may get a disappointing feeling with the reception area. But customer service was good. Price was right.

Cleanness The staff was never around l

What I like the most was the security you have nobody can go into the rooms without having a key. Thank you for that. None I like everything about it the staff is perfect. They are wonderful. All the girls are wonderful and kind.

The main thing I like is that you have good security nobody can go into the hotel without the ID. I love that and also that they don’t come to the rooms every day trying to clean or do something. I like that too. Thank you for all that.

Yes

Clean room

Best Hotel to Stay in Miramar Florida, Great Customer service!

This place is not for traveling professionals. There are lots of, what seemed to be, homeless families/people. They do not clean the rooms and only supply you with two towels and two washcloths. It is also unbelievably loud.

Had to change our own linen and did not have extra on hand to give to guests right away. Had to wait for next clean load.

Great Hotel and Customer service!!!!

Weird stains on sheets, floor was sticky on some spots, no coffee or anything, weird smell coming from room, tv remote wouldn’t work initially and it took 3 different replacement remotes until one finally did, nobody was there to check me out at front desk at ~7:30am, which is ridiculous. No key card drop box either, pretty much had to leave my key card on counter and pray i don’t get charged for another night. None of their phone numbers worked when i attempted to notify them of the situation either, and they don’t even allow you to leave a voicemail. Most of the staff is nice besides one individual that was quite rude. Not an expensive hotel, but it still feels overpriced due to the condition of the room and the frustration i experienced every single day I was there. Not the worst experience ever but it definitely made my trip worse and was a let down as there are way better hotels for the same or lower price in this area.

No staff available. Office closed. Nobody around help us. We can't get our deposit . No answer phone.

No staff available. Office closed. Nobody around help us. We can't get our deposit . No answer phone.

Great customer service and location is accessible to restaurants and main highway.

Great customer service and location is accessible to restaurants and main highway.

There was only 2 towels for 2 day’s stay.the mirror in the bathroom need to be replaced no iron in the room. The floor was greasy. Overall the room looks really cheap for this kind of money.

There was only 2 towels for 2 day’s stay.the mirror in the bathroom need to be replaced no iron in the room. The floor was greasy. Overall the room looks really cheap for this kind of money.

There was no hot water for majority of my stay. and the elevator was not working on 2 separate occasions. They made no special accommodations for either incident. The hallways smelled of smoke, all the time. I know pets are allowed, but the barking was constant. People live there, but it's not welcoming to see someone sprawled out on the couch wearing no shoes and sleeping in the entry way. Staff was busy, but it was often times hard to find someone at the desk. I was uncomfortable leaving and entering with people soliciting at the doorways, and in the back there was trash everywhere.

There was no hot water for majority of my stay. and the elevator was not working on 2 separate occasions. They made no special accommodations for either incident. The hallways smelled of smoke, all the time. I know pets are allowed, but the barking was constant. People live there, but it's not welcoming to see someone sprawled out on the couch wearing no shoes and sleeping in the entry way. Staff was busy, but it was often times hard to find someone at the desk. I was uncomfortable leaving and entering with people soliciting at the doorways, and in the back there was trash everywhere.

That no body bothers you cause we were there for work for my husband was working and I was staying in the room. It was good that nobody you were trying to get in or nothing.

Staff is nice but front desk not being 24 hour is weird. Also saw two bugs in the room but nothing major. The overall stay was okay.

Staff is nice but front desk not being 24 hour is weird. Also saw two bugs in the room but nothing major. The overall stay was okay.

My favorite quiet and convenient spot.

My favorite quiet and convenient spot.

The property is very clean Nothing

Everything! Rooms smelled so fresh and clean. The staff is very nice. Nothing

Shower didn’t work no hot water people screaming all day front desk was nice but only open certain times

Shower didn’t work no hot water people screaming all day front desk was nice but only open certain times

Great staff

Great staff

The location that’s it literally It wasn’t stink & dirty throughout the hallway…. No type of freshness or cleanliness. I had only a sheet NOT a blanket. Yall charge for breakfast instead of it being free

Room quality is very poor. We reserved a non smoking room. Upon arriving late in the night we went to the provided room and upon opening the door there was a strong musty odor and smoke. It is evident the bathroom was used to smoke in as it smelled the strongest. There were no additional linens/pillows provided in the room and the bed sheets didn't fit. The room was dirty and in need of repair and attention. There was an open crevasse in the wall next to the bath tub which Is a breeding ground for mold. Throughout the night there was a clicking sound within the wall that sounded like some type of utility. This hotel has the potential to be a lot better than the experiences we had.

Room quality is very poor. We reserved a non smoking room. Upon arriving late in the night we went to the provided room and upon opening the door there was a strong musty odor and smoke. It is evident the bathroom was used to smoke in as it smelled the strongest. There were no additional linens/pillows provided in the room and the bed sheets didn't fit. The room was dirty and in need of repair and attention. There was an open crevasse in the wall next to the bath tub which Is a breeding ground for mold. Throughout the night there was a clicking sound within the wall that sounded like some type of utility. This hotel has the potential to be a lot better than the experiences we had.

Nothing at all Dirty the elevator stop working. Had to bring all Bags down from the 4th floor using the stairs

Room clean; staff courteous. The only complaint was not having hot water at night for a shower. This is a get what you pay for place. Simple, no frills, no daily housekeeping, no pool, no continental breakfast. But, I didn’t want to spend much, so That’s what you get. It is an extended stay place, and it seemed as if most residents were extended stay.

Room clean; staff courteous. The only complaint was not having hot water at night for a shower. This is a get what you pay for place. Simple, no frills, no daily housekeeping, no pool, no continental breakfast. But, I didn’t want to spend much, so That’s what you get. It is an extended stay place, and it seemed as if most residents were extended stay.

We had three different rooms on Miami and visit for business the first two nights we had no hot water. I went to the front desk and told him what was going on and they said the guy would be there before five today the second day no hot water third day no hot water noisy smelled like marijuana throughout the whole place. I would not recommend this place. Beware nothing good come from this.

We had three different rooms on Miami and visit for business the first two nights we had no hot water. I went to the front desk and told him what was going on and they said the guy would be there before five today the second day no hot water third day no hot water noisy smelled like marijuana throughout the whole place. I would not recommend this place. Beware nothing good come from this.

Bath water did not get hot!! I was at work the next day after dealing with the cold shower and I was calling the front desk to extend my stay and it was a catastrophe. Phone was going straight to voicemail and operator people said I have to be physically present to extend my stay which makes no sense. Horrible Horrible and whatever cleaning stuff is being used smells funny. Horrible

Bath water did not get hot!! I was at work the next day after dealing with the cold shower and I was calling the front desk to extend my stay and it was a catastrophe. Phone was going straight to voicemail and operator people said I have to be physically present to extend my stay which makes no sense. Horrible Horrible and whatever cleaning stuff is being used smells funny. Horrible

Great Hotel and Customer service

Great Hotel and Customer service

Great Hotel 🏨

Great Hotel 🏨

They took a photocopy of my license. I have never had that done at any other hotel. There were no tissues in the room, there was no conditioner or lotion in the room. It was very bare bones and it was not inexpensive. It was not a nice experience.

They took a photocopy of my license. I have never had that done at any other hotel. There were no tissues in the room, there was no conditioner or lotion in the room. It was very bare bones and it was not inexpensive. It was not a nice experience.

Found out it was broken all week There is little to no hot water when taking a shower My room was stinking like they had mold infestation

Found out it was broken all week There is little to no hot water when taking a shower My room was stinking like they had mold infestation

Staff

Staff

Elevator was not working, rooms floor was sticky, Lack of pillows. Spoke with manager if anything can be done about the inconvenience of not having an elevator. She responded with a laugh and asked if they didn’t let me know before renting room. And also stated that she then would have to give everyone else a discount. All in all very unprofessional and regretful stay. WOW!

Elevator was not working, rooms floor was sticky, Lack of pillows. Spoke with manager if anything can be done about the inconvenience of not having an elevator. She responded with a laugh and asked if they didn’t let me know before renting room. And also stated that she then would have to give everyone else a discount. All in all very unprofessional and regretful stay. WOW!

Great customer service, The Staff are super friendly!!!!

Great customer service, The Staff are super friendly!!!!

There's was no hot water. This is crazy to me. It's cold outside and there's no hot water. My thing is, you shouldn't been open. Should of close for a couple of days.

There's was no hot water. This is crazy to me. It's cold outside and there's no hot water. My thing is, you shouldn't been open. Should of close for a couple of days.

room was ok, towels had some long black hear on it and holes. very noise at night, either people or dogs running and barking. for the price, is ok. can't expect more.

room was ok, towels had some long black hear on it and holes. very noise at night, either people or dogs running and barking. for the price, is ok. can't expect more.

Staff is very nice room need a

Staff is very nice room need a

There were roaches in my room

There were roaches in my room

Every floor smelled like smoke and often times could see it in the hallways. Awful odor from the AC unit. Elevator was down. I asked about repairs and was told they are not paying over time to have it fixed, they were waiting until Monday.

Every floor smelled like smoke and often times could see it in the hallways. Awful odor from the AC unit. Elevator was down. I asked about repairs and was told they are not paying over time to have it fixed, they were waiting until Monday.

Not up to my expectations

Not up to my expectations

HAD A BLAST!!!! Well book again

HAD A BLAST!!!! Well book again

The staff were very nice. The room was clean.

The staff were very nice. The room was clean.

Staff very friendly and helpful

Staff very friendly and helpful

Staff is very friendly.

Staff is very friendly.

When you rent a room out you should tell people that they are responsible for cleaning and that the kitchen is not stocked with kitchen items.

When you rent a room out you should tell people that they are responsible for cleaning and that the kitchen is not stocked with kitchen items.

I’m not too sure what I expected but I’m glad I requested a room on the first floor because the elevator was out of order. And for it to be a suite I expected a bit more. This seemed more like an overpriced motel. And came across a few roaches in the room

I’m not too sure what I expected but I’m glad I requested a room on the first floor because the elevator was out of order. And for it to be a suite I expected a bit more. This seemed more like an overpriced motel. And came across a few roaches in the room

Yes

Yes

Due to the the United Airlines flight that we booked through Expedia being delayed, we arrive at 3 AM at the hotel and they had cancelled our reservation at 2 AM and refused us to stay. They could not even find the reservation in their outdated computer system. What’s interesting is that they had called me earlier that day to say they would be closed after 4 PM but that someone would come down and let us in when we arrive, and when I spoke to that person, I said we would be late due to our flight being delayed and she said not a problem. We had to book at another hotel and pay double the price due to this. I’ve never seen a more unprofessional hotel. Avoid this hotel at all costs as they’re living in the 1940s with a computer system and their policies.

Due to the the United Airlines flight that we booked through Expedia being delayed, we arrive at 3 AM at the hotel and they had cancelled our reservation at 2 AM and refused us to stay. They could not even find the reservation in their outdated computer system. What’s interesting is that they had called me earlier that day to say they would be closed after 4 PM but that someone would come down and let us in when we arrive, and when I spoke to that person, I said we would be late due to our flight being delayed and she said not a problem. We had to book at another hotel and pay double the price due to this. I’ve never seen a more unprofessional hotel. Avoid this hotel at all costs as they’re living in the 1940s with a computer system and their policies.

Hotel did not give me the room I booked. I booked a 2 queen bed room, was instead given a one standard size bed room. When I asked the hotel if we could receive a cot, they told me they had none. The bathroom had no hot water. By far the worst hotel I have ever stayed at.

Hotel did not give me the room I booked. I booked a 2 queen bed room, was instead given a one standard size bed room. When I asked the hotel if we could receive a cot, they told me they had none. The bathroom had no hot water. By far the worst hotel I have ever stayed at.

Hotel cancelled our reservation with no notification even though we called and said we would have a late check-in. A group of 10 of us were left stranded looking for other hotels at 3am. Even with Expedia calling the hotel directly did not resolve the issue.

Hotel cancelled our reservation with no notification even though we called and said we would have a late check-in. A group of 10 of us were left stranded looking for other hotels at 3am. Even with Expedia calling the hotel directly did not resolve the issue.

Not equipped for cooking. No utensils or cookware provided. Had to buy. You should provide and charge a deposit to ne returned when equipment us returned.

Not equipped for cooking. No utensils or cookware provided. Had to buy. You should provide and charge a deposit to ne returned when equipment us returned.

My stay here was horrible… no hot water and when I advised the front desk they said it’s an ongoing issue with the hotel. Rooms where dingy and not the cleanliness

My stay here was horrible… no hot water and when I advised the front desk they said it’s an ongoing issue with the hotel. Rooms where dingy and not the cleanliness

Didn’t have any rooms and I never checked in and I still haven’t received my refund

Didn’t have any rooms and I never checked in and I still haven’t received my refund

There is no hot water coming from our sinks or a bathtub. We talked to the front desk. They kept telling us maintenance would be there or maintenance was out or they would notify somebody. We were to stay seven days. We left on day 5 !

There is no hot water coming from our sinks or a bathtub. We talked to the front desk. They kept telling us maintenance would be there or maintenance was out or they would notify somebody. We were to stay seven days. We left on day 5 !

Let's start by saying the staff was amazing. The hot water was inconsistent the entire stay. The water will be hot for a few minutes then turn cold. We were told that maintenance was coming, obviously they didn't come. Lastly there was an issue with roaches!!

Let's start by saying the staff was amazing. The hot water was inconsistent the entire stay. The water will be hot for a few minutes then turn cold. We were told that maintenance was coming, obviously they didn't come. Lastly there was an issue with roaches!!

Había Cucarachas

Había Cucarachas

I never stayed no reservation for me. Hotels.com let me fown big time you never helped me ver disappointed in the hotel and you. How are you going to mskecthus better

I never stayed no reservation for me. Hotels.com let me fown big time you never helped me ver disappointed in the hotel and you. How are you going to mskecthus better

Everyone was very nice and helpful. Everyone!

Everyone was very nice and helpful. Everyone!

Friendly staff and great location, no hot water, bugs all in the room, non stop running in early morning and late evening from room above us, flat old pillows with no extra to give customers, ran out of towels daily and had to wait for them to be washed

Friendly staff and great location, no hot water, bugs all in the room, non stop running in early morning and late evening from room above us, flat old pillows with no extra to give customers, ran out of towels daily and had to wait for them to be washed

Na

Na

No the knobs on the stove top was missing. They had no clean towels

No the knobs on the stove top was missing. They had no clean towels

The room smelled awful. There was no comforter on the bed. They already had the doors locked and no one working once we got back and realized so had to sleep with sheets only. There was no hot water and again, no one on the front desk to help. There was someone sleeping on the couch of the lobby when we woke up and left at 8:30 in the am as well. No actual lobby. Requested refund.

The room smelled awful. There was no comforter on the bed. They already had the doors locked and no one working once we got back and realized so had to sleep with sheets only. There was no hot water and again, no one on the front desk to help. There was someone sleeping on the couch of the lobby when we woke up and left at 8:30 in the am as well. No actual lobby. Requested refund.

It wasn't the best experience at the place; there was no hot water, the heating wasn't working, and the elevator was also out of order.

It wasn't the best experience at the place; there was no hot water, the heating wasn't working, and the elevator was also out of order.

Dirty rooms and bed with unhelpful staff.

Dirty rooms and bed with unhelpful staff.

Great

Great

Yes

Yes

Room was gross, sticky, smelled terrible, and there was no toilet paper in the entire building

Room was gross, sticky, smelled terrible, and there was no toilet paper in the entire building

The toilet in our was leaking and unusable . When we repot it, the front desk dismissively told us to vacate the room and said Expedia would refund us. Traveling with kids andcgaving notable bathroom was extremely stressful. Staff including receptionist and cleaning were rude and unhelpful.We were told the Expedia would reimburse us.Overall this was a very disappointing and stressful stay and I would not recommend this hotel.

The toilet in our was leaking and unusable . When we repot it, the front desk dismissively told us to vacate the room and said Expedia would refund us. Traveling with kids andcgaving notable bathroom was extremely stressful. Staff including receptionist and cleaning were rude and unhelpful.We were told the Expedia would reimburse us.Overall this was a very disappointing and stressful stay and I would not recommend this hotel.

We had two rooms. Ours was clean but smelled like paint. Kitchen needs to be updated. There are no supplies. Our friends room also smelled bad but not sure what it was. Very strong smell. They had no toilet paper and the room had not been cleaned very well. Sticky floor, food on the wall. Looks like someone punched a hole in the door. And the drawers were all warped. Staff was nice enough.

We had two rooms. Ours was clean but smelled like paint. Kitchen needs to be updated. There are no supplies. Our friends room also smelled bad but not sure what it was. Very strong smell. They had no toilet paper and the room had not been cleaned very well. Sticky floor, food on the wall. Looks like someone punched a hole in the door. And the drawers were all warped. Staff was nice enough.

Hotel was convenient and well priced.

Hotel was convenient and well priced.

Staff

Staff

No hot water.

No hot water.

Lack of customer service, building smelt like marijuana and other substances, and the room had roaches in it. Although the area looked safe, the clientele was sketchy. Would only recommend this place for a quick get in and out stay.

Lack of customer service, building smelt like marijuana and other substances, and the room had roaches in it. Although the area looked safe, the clientele was sketchy. Would only recommend this place for a quick get in and out stay.

The section 8 of hotels. Not clean. I saw the same dirty used cup by the sofa in the lobby and dirty elevator all weekend long. It’s a transient hotel. I don’t recommend it.

The section 8 of hotels. Not clean. I saw the same dirty used cup by the sofa in the lobby and dirty elevator all weekend long. It’s a transient hotel. I don’t recommend it.

The staff was really nice however the room was dirty. The floor looked like it hasn’t been mopped or swept. There was debris on the floor and hair. The couch in the corner of the room had a lot of dirt and debris underneath it. The room smelt moldy. We found blood drops on the floor in the bathroom. At night time the hallway smelled like marijuana and outside of the hotel at night people partied and smoked. There is no staff at night time so if you need something or there’s an emergency not sure who is to be contacted. Definitely was a free for all at night time.

The staff was really nice however the room was dirty. The floor looked like it hasn’t been mopped or swept. There was debris on the floor and hair. The couch in the corner of the room had a lot of dirt and debris underneath it. The room smelt moldy. We found blood drops on the floor in the bathroom. At night time the hallway smelled like marijuana and outside of the hotel at night people partied and smoked. There is no staff at night time so if you need something or there’s an emergency not sure who is to be contacted. Definitely was a free for all at night time.

Not even a toilet paper

Not even a toilet paper

It’s a housing facility for the homeless

It’s a housing facility for the homeless

Elevator wasn’t working shower curtains had holes in them poor quality

Elevator wasn’t working shower curtains had holes in them poor quality

Todo lo señalado anteriormente

Todo lo señalado anteriormente

The staff was fantastic and I could not of asked for more.

They didn't have an elevator and it was very noisy.

Room given 4th floor

Great Hotel but Elevator Don't Work !

Great customer service and the Staff super friendly 👍

The elevator didnt work and we stayed on the 4th floor..it was hard for my incle to be up and down the stairs.

There were no rooms accessible by elevator. I have an injured foot and the only room available was on the 4th which required me to take the stairs. My reservation was cancelled by front desk.

The hotel was absolutely disgusting the room was damaged everywhere, filthy and had stains on beds, walla and bathroom. The hotel has mold. They refuse to give me a refund even though we didn’t stay the night.

The staff were okay. The rooms has no ironing board their lift was out of order

Elevator not running …had to have my 98 grandmother! Climb 4 floors to the room

It was Ok.

Elevator was out of service for two days, on my way to do the check out, was still out of service and we have to carry the suitcase ny the stairs

Clean room, staff was very easy going, check in was a breeze!

The kitchen area was good and the parking was smooth

There was nothing nice about this stay. The hallways smelled, noisy neighbors, dirty floors. I heard pounding and stomping above me all night. Service sucks.

Was interesting. That's all I have to say.

Front desk staff... 💯

This place is for drifters. This is not a safe environment. You would not feel comfortable, especially with your family outside of that. Miramar is a great city to live work and play. However, this facility was a total disappointment.

The first impressions to me is crucial. The check in person barely spoke and wasn’t friendly at all.

There was no hot water so couldn’t even shower so it defeated the purpose for what we needed it for.

It was good. Sadly they didn’t provide hand towels, tissues and the accessible shower was too narrow for my husband. Handicap Parking was very limited as well.

I enjoyed the ocean view, from my room window. The staff was very friendly, check in went smoothly. I will be returning.

Smell of weed as soon as you get to the elevator, weird guy laying down in the entry through the day even though he had a room

Excellent place. Great staff ! Amazing customer services.

Convenient location, clean, and affordable. It's an extended stay so no breakfast option. But the facility has everything else you'd expect to accommodate your stay.

The room when I walked in looked lived in. Holes in the door. I saw 2 roaches granted they were small I was on the 4th floor.

Hotel is for long term stays. They are suites but you have to purchase kitchenware. There was no iron. I’m glad I was there for just one night!

Great 👍

Modern nice

The hotel is a disaster

We had a good time here very clean an peaceful

The property was very clean

None

The sheets were

Pot and pans you havre to pay extra l? Really cheap and stupid

the room is ok, its clean, there's a kitchen but no pots to cooks. but its ok we only stayed overnight, and we don't need it.

Went to concert in hard rock stadium. Its one of the closest hotels. One night stay was good clean good food options walking distance. Only downsize is cigarette smell in hallways and even the room. I will stay again for one night

I loved it and will be definitely going back again

K

Close to everything

Very clean. The only downfall is there is no utensils or kitchen cookware.

This hotel was only about $100 cheaper for two nights than a more well known hotel, I wish i wouldn't have booked. First they tried to give me a room that stinked of cigarettes, I couldn't even walk inside. The new room smelled moldy. AC was super loud like a screw was loose. Only got hot water one time, other 2 showers were barely warm. I found dirt and old food in the floor corners. Trash and food was all over the walkways around the building and in parking lot. Don't bring your family here, only book if you have no other options and don't mind hearing the neighbors outside your door, in rooms next to you or above you. They also had old TVs with about 15 channels.

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this hotel has gotten run down and i would not recomend it.

Great place, great ppl

nice place

There was a dead cockroach outside our door when check-in. And it was still there to say bye, the next day when we check-out. Furniture in bad conditions. Would not stay here again.

Thanks

There wasn't any one at the reception counter upon my arrival AND there was visible mold/mildew on the bathroom door. I am asthmatic and this was bad for my health. I was swtched to a smaller room but was still charged for the original booking. Just horrible 😞

The location was okay but no staff at night and not enough towels in the bathroom and other accessories for a hotel.

It was Horrible. It was nasty could not get no towels wash clothes Every time you ask somebody for something everybody have different excuses, roaches in the bathroom with dirty The cabinet wasn't wipe down the housekeepers told me i needed to wait after 10am tk get new towels even though I had the dirty ones with me it made my whole trip throwing off

We had a late check in due to our flight being late. When we arrived we notice people smoking cannibus; loitering; the bathroom had mold build up in the tub and sink area; bed was very uncomfortable. Overall, the experience can and should definitely improve.

Weir people

The rooms are clean and spacious. It’s a hidden treasure in the middle of Miramar

The staff is excellent

Rooms was very dirty and bathroom was filthy. The ac does not work very well and the rooms are pretty small.

Clean rooms

I arrived after hours and it was not a very easy process to get checked in. The gentleman Sam was a courteous gentleman who assisted me but the process was not an easy one. System was down and I had to sit in my car until

The hotel is a hidden gem for the price! Very clean and very convenient

This Horelnis a Gem for the price. It’s a Hidden treasure in Miramar

Front desk agent wasn’t friendly

Ironically it didn’t cover funky smells in the staircase, which smelled like fragrance on top of vomit. The room floor was also slightly sticky. It it’s from previous guests, or using too much cleaning product I don’t know. The fragrance alone makes me not want to stay here again. But their nickel/dime policies are also a surprise. Sure it’s an extended stay and I don’t expect to have kitchen supplies unless asked for. But if you ask for it, the price is pretty steep if you’re only staying a night or two. The bed was also made with just two sheets. No blanket. I had a cold night because I didn’t have the energy to go ask for a blanket since I assumed they would make me pay for it based on the other policies. I recently stayed at Extended Stay America which makes you feel welcomed and have kitchen supplies available upon request without extra charges.

It was NOT a hotel. It was for transitional housing. Kids going to school with school bus coming to pick them up. Construction workers going to work. NO room service. Had to take towels and linen to the desk for clean ones. Had to make my own bed. Front desk closed from 11pm to 8 the next morning. No way to contact anyone. Water bugs all over the room. I am petrified of water bugs. Had to stay outside because the office was closed. Contact number had a voicemail. Never responded. Some man sitting outside without shoes everyday smoking weed. I HATE what you did to me on my birthday vacation. I want at least 3/4 oh my money back. I’m going to contact corporate office and I will be relentless with my request. They treated us like transient residents.

Terrible

I recently had knee surgery, and to make matters worse, the elevators were not working, causing even more difficulty getting around. The furniture in the room looked like it had been picked up off the curb — torn, scratched, and full of holes. The water pressure in the bathroom felt like a full-blown pressure washer, making it very unpleasant to use. On top of that, there wasn’t even an iron in the room. When I asked, the front desk clerk informed me they have a shared iron policy, which is completely unacceptable for a hotel. Overall, this was a terrible experience. Never again.

Customer Service is great

The hotel canceled my reservation upon arrival due to the elevator not working. I was booked for a room several floors up and had not been contacted prior to my arrival to inform of such. Such a waste of time!

The manager Danielle and young man at front were polite, tried to their best but it wasn’t in their control. The only saving this property is probably these two!

It’s very quiet

Hice una reserva para estar 3 semanas en el hotel. El servicio es terrible. No te limpian la habitación. No te cambian las toallas. El olor a marihuana en los pasillos es terrible. Debes sacar la basura tú mismo y caminar todo el estacionamiento para ir a llevar la bolsa. Insólito. Que pagues por quedarte en un hotel y tengas tu mismo que limpiar, cambiar sábanas, toallas y sacar la basura. No No No. En la recepción me dijeron que no me podía quejar porque yo había obtenido un muy buen precio por mi estadía. Eso no es problema de nadie. Uso Hotels.com desde hace más de 10 años y obtengo los mejores precios posible. Pero eso no significa que no puedo poner un reclamo cuando las cosas no están bien. Inmediatamente llamé a servicio al cliente y me resolvieron el problema. Me fui. Me consiguieron reserva en otro hotel donde mi dinero si tuvo valor.

After checking inform there was no elevator and it has been out for a month. The clerk gave me my key and walked out with a very bad attitude the room was dirty The furniture needed to be replaced in poor condition. Traveling out of town was a nightmare. The next day I spoke with the clerk regarding room condition She exchanged my room. I feel some accommodating is required.

It was very easy to find the pice very reasonable and closed to many restaurants

I was upset about how there weren’t amenities such as breakfast included in the stay. The procedure for getting into this place was very difficult as well. I would like a refund back in One Key cash as a result

My stay was very uncomfortable. There was loud people in hallway and noises in the next room..Very disturbing. My stay was not worth $400 for 2 days. Id like a refund. The staff got 3 stars only because she accomodated me for the 1st. Originally my room was on the 3rd floor yet the elevators were broken and i have a bad back. She wasn't welcoming by no means

The lobby staff was most unwelcoming. The elevator was out so we had to carry our luggage up three flights of stairs. The entire hotel was basically a cloud of weed smoke. If that's your thing this is totally your place. We had our kids with us so that was not awesome. Thank god it was a small stay on our way to the airport. The lobby staff was equally as unfriendly when we checked out. I wouldn't stay here if they offered it to me for free.

I love custom services in the employee

When I walked in the room, somebody else had already been staying in the bed. The bedding had already been laid in pillows, were moved around and debris in the bed no hot water, and the floor was sticky like something had been spilled and not cleaned. Only had two towels and toilet did not flush we asked for help from the front desk and they said sorry we don’t have Maintenance working. I was like you gotta be kidding me!!!

😎

NA

I booked in advance at this pet friendly hotel, but when I turned up, they informed me they did not accept cats. I had sent a message several days before arriving that I had a cat but I never received a reply. Luckily I was refunded the full payment. Very disappointed of this no cat policy. I then had to scramble to find another pet friendly hotel with available rooms.

NA

Wouldn’t take my family there again.

Elevator broken. No hot water. Not fully cleaned.

Not very clean inside the room

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No internet.. no elevator available. Booked it for a relative and was so embarrassed they had to stay there. Please do better.

Elevator been broken for weeks and only access to upper floors is via stairs with no help with luggage, very difficult for handicap customers to get to their rooms and no offer to be at a lower floor nor a compensation for the inconvenience

Great facility

First room was dirty & it had bed bugs, second room was dirtier, minus the bed bugs, the shower had a leak, there was what looked like a blood stain on the refrigerator & counter

I like that it was close to an event I was tending. The room was ok but hotel needs updating, the A/C was loud and rattling so was head for us to sleep. Also no blow dryer or iron in the room.

The Elevator is broken and need to use the stairs

Floors were a little dirty. Ants all by the window and a/c. Power went out and we had to reset it ourselves.

I thought it would be more modernized

They need to fix the elevator it’s been months and a bit ridiculous it would take them so long.

I had a great time!!! A relaxing experience.

My stay was magnificent!!! A relaxing experience.

Amazing stay

If I could give this property a 0 stars I would! Never in my life will I ever stay with this property again! There was food flies, messy floor, ripped up chairs, smell of the room was horrific. I had to buy an air refresher for the room and I bought Lysol and cleaned the whole place bc I was scared to lay on the sheets. I did not have a choice but to stay here because I was in town on business and every where else was $1,000 plus for hotels. I should have just spent the money and stayed somewhere else! I also asked someone about the garbage and they said I have to take it out myself! Seriously. Horrible experience

The lake

If you have cats, this place isn't 'pet freindly'.

I did enjoy my stay at WoodSpring Suites, comfortable, and clean. My only issue was that the elevators were not working so I had to struggle with going up and down stairs with luggage. Other than that I enjoyed my short stay. I would like to say thank you to the front desk employee who was very helpful.

Terrible experience. Absolutely 100% not worth the $491 for 2 nights stay. It was disgusting! The elevators were not working so we had to take the stairs along with all my luggage. The room was tasty. The room was filled with cockroaches and spiders, nasty stains everywhere in the bed. Hair everywhere. What looked like blood stains on the floors. It was worse than any motel you coulda stayed in. 0 stars if I could. The staff was ghetto, the lobby area was nasty. The lobby had bums sitting there at night time. The single bedsheet on the beds had stains all over it. There was only 2 small pillows per bed. We wanted a non smoke room this room smelled terrible.

You would think this hotel would disclose that the elevator hasn’t worked in over a month. Hotel smells like weed and smoke very heavily. So be prepared for that. Random people outside all night leaning on your car.. Furniture is torn. Doors slam all night and the walls are thin as paper you will hear everything. Avoid this hotel at all cost unless you’re extremely desperate.

Bed was horrible. Left with a back ache. The room was bare bones and not at all what i would expect for $160 a night. Expedia rating system is trash and if i ever book a stay through Expedia again I won't be relying on it. You may have lost a customer because of this stay.

They did not have a room for us, they over sold the stays had to split families and find an emergency hotel in the middle of the night.

Roaches

1) Immediately you notice that the hallways and the rooms have an unpleasant smell. Not sure if there is mould or if there has never been deep cleanings but it is just not a pleasant building to be in. 2) The floors in the bedroom were sticky. It felt like the carpets had never been cleaned. The last thing you want is to have to worry about sticky floors in your hotel room where you are supposed to be relaxing and feel comfortable. 3) Their elevator does not work. Judging by other reviews it appears to have not worked for months. I doubt they plan to fix it. Have fun going up multiple floors if you have lots of luggage. 4) The couch in the room was all scratched up, the counters scratched up. Again, just an unpleasant place to be in overall. 5) There was no hot water in our shower. Front desk said we had to let the water run for a bit but after 10 minutes of letting the water run it was as cold as it was at the beginning. This is fine if you like cold showers I guess. 5) To access the wifi you have to call some random phone number that they give you. Apparently the place you are calling closes at 9pm so good luck with that if you check in late at night. 6) We paid for a night in the room but left the property nearly immediately after seeing the room. We didn't stay the night and the hotel refused to refund us even though we never even used their services.

Roaches everywhere

DO NOT STAY HERE! Elevator didn’t work, Weed smell everywhere, rundown, dirty, Ants and flying insects.

The room smells. Not good cleaning. The wall in the bathroom needs to be repaired. ( over the bathtub) Too expensive for such a poor quality. No breakfast. It is better from outside than from inside.

I never used the room I rented I rented at a Holiday inn express in the area because the room smelled bad and the chair was cracked and peeling. The metal frame bed and mattress looked outdated. I couldn’t get a refund because I used hotels.com. I always use hotel tonight app and I’ve rented 153 nights using this app. Never had an issue. I won’t be using hotels.com nor renting a room at this hotel brand.

The front desk agent was extremely friendly and personable. The room could use a little TLC, but was clean and comfortable. The water pressure was excellent.

Unprofessional staff

Excellent staff. Overall great value for a budget hotel, just don’t expect everything to work as expected (like the elevator or shower heads) - it’s a budget hotel. Decent WiFi.

Room was just ok, linen smelled clean but looked stained, and sheets were thin and stained. Could not use WiFi because tried to call front desk many times but no answer. Bathroom seemed clean. Would never go to Woodspring again.

Unprofessional staff

Good value for the cost. Well kept property. Would recommend to my friends

Feel very unsafe, dirty and terrible staffs….

Great customer service. But room itself is very limited in terms of comfort.