Executive Inn Hotel
About Executive Inn Hotel
Featuring barbecue facilities, Executive Inn is located in Milpitas in the California region, 11 miles from San Jose Convention Center and 12 miles from Shoreline Amphitheatre. With free WiFi, this 2-star motel offers a 24-hour front desk. Oakland Coliseum is 30 miles from the motel and California's Great America is 6.9 miles away. Levi's Stadium is 7.1 miles from the motel, while San Jose Institute of Contemporary Art is 10 miles away. Norman Y. Mineta San Jose International Airport is 8.1 miles from the property.
Amenities
- 24-hour front desk
- Meeting space
- Café / coffee shop
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Multilingual staff
- In-room refrigerator
- Wheelchair accessible
- Public transit access
- Smoke-free property
Reviews
The hotel received overwhelmingly negative reviews, with guests expressing dissatisfaction with the cleanliness, amenities, and customer service. Many guests reported issues with insects, dirty rooms, and malfunctioning appliances.
- Affordable price
- Convenient location
- Unclean rooms and facilities
- Poor customer service
- 5/5
Everything
- 1/5
This place is run down, with a strong smell of bleach. Fire alarm was removed, walls showed some type of running liquid That is now dried, signs of mold everywhere, metal lamps and metal components in room showed rust. Did checked in around 5:30 PM and checked out same day around 8:00 PM. Overall condition of hotel is very poor maintenance. The whole experience felt uncomfortable and unsafe.
- 4/5
Very good
- 2/5
Staff is good. But no coffee things, sketchy internet and damaged iron board. Al else was fantastic
- 3/5
Ok
- 0.5/5
Nothing! Place is garbage dirty bed bathroom smell like smoke horrible place and they will not let me cancel when i booked within minutes and cancel right away
- 5/5
Good
- 1/5
No room service for the entire 5 nights. Bathtub wouldn’t drain properly. Roaches in room. Tv remote didn’t work properly. This was the worst hotel I’ve ever been in and it should be removed from your listing
- 1/5
Location Booked the location because we had events close by and really only needed a place to sleep as we'd be gone most the day. It was affordable and the pictures make it appear very nice but that was not the case. The bathroom was falling apart, peeling floors, the smoke alarm was completely detached and missing from the wall, the floors and walls were dirty, people were stomping up and down the stairs and talking all hours of the night and you can hear all of it, the tv remote did not work and the tv kept turning off every 5 mins so we gave up trying. If you drive you have to be extremely cautious and plan ahead because chances are you will not be able to park here as the lot is constantly full. I wouldnt stay here again
- 2/5
TV, remote control, and WIFi do not work. Have not been working since 2025! Everything else is fine.
- 2/5
Phone was hidden in the drawer next to the smoke detector
- 1/5
Roaches were all over place
- 3/5
Very dated room smells like mold
- 5/5
Gud
- 0.5/5
It was cheap and it was close by where I got off work. My shower head didn’t work, was ready to shower and the water was getting all over the place but the shower. Tv and lights didn’t work. I feel I was over charged for this room.
- 2/5
They need to remodel the place or replace the windows treatment. They are very dirty.
- 1/5
The pictures of this place are an absolute joke. For the price, you can find somewhere else to stay. Once again, horrendous.
- 0.5/5
Bad
- 3/5
Pleasant
- 0.5/5
they do not respond to my request for invoice they do not respond to my request for invoice
- 0.5/5
they do not respond to my request for invoice they do not respond to my request for invoice
- 3/5
Cheap. Clean, comfortable. Helpful staff. Everything worked. No bugs/ roaches.
- 1/5
Everything is dirty, broken or ripped apart. Nothing like the pictures. I booked it from May 18th-21st and left as soon as I saw the room. It’s not safe too.
- 2.5/5
I like that there's a big comfort on the beds, I like the area, I liked how they actually had smoking rooms. This place isn't what it used to be. It's the dirty the floor, will constantly be dirty so there is no chance of walking barefoot. There's barely any parking, the bathrooms are hideous, this place used to be very nice very comfortable very clean. Very much the main thing is how dirty the place is and somewhat overran by a homeless community, definitely needs new management I would say. This place was once beautiful clean and had better service. There were a little more strict back then as they should because the price was still the same maybe one day and they will return.
- 0.5/5
Bad
- 1/5
This is the worst, most terrible hotel I have ever stayed in.
- 3/5
The best part was that the room had an iron, an ironing board, a fridge, and a microwave. The pillows are terrible.
- 3/5
The best part was that the room had an iron, an ironing board, a fridge, and a microwave. The pillows are terrible.
- 1/5
I have honestly never seen a property this disgusting and unsafe in my life. The moment you walk in, the filthy smell hits you so hard it feels like you’re sleeping on the streets of downtown. The entire place felt dirty, neglected, and completely unhygienic. Broken lamps, stains everywhere, and an overall unsafe atmosphere made it impossible to feel comfortable for even a second. I genuinely could not believe they charge money for a place like this. Save yourself the stress and never book this property
- 5/5
都很棒
- 0.5/5
The only thing good about the property was the price but that was it. Everything else was disappointing. The place was unkept and there were several issues regarding cleanliness and guest services. The room I checked in had mold in the bathroom especially the bath tub. The floor was dirty and the bathroom door had water damage. I booked a room for two nights but only stayed for one and left the second day after returning to the room not cleaned despite asking the hotel staff for housekeeping that morning, in which they said they’ll have it done later that morning but nothing was done.
- 0.5/5
The only thing good about the property was the price but that was it. Everything else was disappointing. The place was unkept and there were several issues regarding cleanliness and guest services. The room I checked in had mold in the bathroom especially the bath tub. The floor was dirty and the bathroom door had water damage. I booked a room for two nights but only stayed for one and left the second day after returning to the room not cleaned despite asking the hotel staff for housekeeping that morning, in which they said they’ll have it done later that morning but nothing was done.
- 2/5
Would not recommend this hotel.
- 1/5
Weeds and smoked cigarettes smell everywhere
- 1/5
First room was so dirty. Plugs and smoke detector were not connected. Complained to front and they issued another room, which was worse. Bathroom was dirty and no towels. Curtains had holes. No housekeeping. Dirty hotel.
- 2/5
.
- 1.5/5
Nothing. The bed was stained and there were roaches everywhere. The floor was dirty as well.
- 1.5/5
Nothing. The bed was stained and there were roaches everywhere. The floor was dirty as well.
- 3/5
However, the experience took a major downturn when I discovered a few cockroaches in the room. Unfortunately, this completely overshadowed the positives. Cleanliness is a top priority when staying at any hotel, and this issue made it difficult to feel comfortable for the remainder of my stay. While the staff and basic facilities were satisfactory, the pest problem needs urgent attention. I hope management addresses this issue, as it significantly impacts the overall guest experience.
- 1/5
The room was nothing like your advertisement. No room to move around,the water for the sink didn't work and when I called to let them know they said someone would be right up. No one showed up. They didn't have a elevator to get my suitcase or my disabled husband to the room and ac didn't work well and neither did the tv we will not be going back
- 3/5
This is an OK place to stay. It’s inexpensive, but keep in mind you only get what you pay for. The place gives off the vibe of low income people. The building needs a new paint job, their towels are stained from previous usage and the floors could use a good mopping. Their maintenance man came to check on an issue I had with the room and he was so high off of whatever, he couldn’t even stand up straight and his eyes were all watery looking. It left me with an uncomfortable feeling to even let him in my room. The staff is really nice though.
- 0.5/5
Sorry but nothing to like. The rooms were super dirty. It looked more like a crackhouse than even a cheap motel. Everything, the rooms are dirty and unkept. I had wet, folded towels and sheets that were obviously used- found hairs on it. They moved me to a lower room which is less dirty and outside was fake grass with dog poop scattered all over. Does the owner of this place even care?
- 0.5/5
Sorry but nothing to like. The rooms were super dirty. It looked more like a crackhouse than even a cheap motel. Everything, the rooms are dirty and unkept. I had wet, folded towels and sheets that were obviously used- found hairs on it. They moved me to a lower room which is less dirty and outside was fake grass with dog poop scattered all over. Does the owner of this place even care?
- 2/5
Black mold in shower and cockroach in bathroom. TV and AC worked well. You get what you pay for.
- 5/5
This was a very nice hotel. I actually really enjoyed the day. I was very surprised by how clean it was and how beautiful everything in the room I stayed in was I just wish I would’ve woke up in time for breakfast
- 5/5
Everything was great
- 4/5
Need it hair dryer
- 3/5
AC a little noisy.
- 5/5
It was a great stay for the price
- 1/5
The room didn't look like the photos. No batteries in the TV remote, so no TV watching, an unknown substance splattered on lamp and door, bed was on what sounded like a flimsy metal box.
- 1/5
ROACH MOTEL. Roach bait was left in every corner and area of the room. Live roaches were seen multiple times during my stay. Will NEVER return regardless of price. Staff was okay.
- 1/5
Rooms were filthy, I and my colleagues were disgusted. Our company will never stay in this location again. I suggest Hotels.com remove them from their list.
- 1/5
Cockroaches inside the apartment. Toilet bowl flushing was also wonky.
- 1/5
Didn’t even stay. I left and got another hotel. Place looks nothing like the pictures. Very dirty and gross. Sticky floors and just overall didn’t feel safe. Walked into my room and just checked out and left and found a better hotel
- 2/5
Dirty parking lot, television didn't work, poor staff interactions at check-in and departure. Overall a bad experience
- 1/5
The telephone, lamp does not work, you need to go everytime in the reception and ask, room floor is so dirty that if you walk around bare foot, your feer would get black dirty. Tv remote dont work.
- 1/5
This place is a scam. Everything very dirty and disgusting. Room smells cigarettes. Fridge was dirty and nasty. I couldn’t stay there I looked for another hotel as soon as I get there. Terrible. It’s a shame this platform can keep places like that.
- 1/5
place needs a deep clean and an exterminator. gross bathroom.mold . mildew. warped wood. door wouldn't shut
- 1/5
There were roaches everywhere. I did not stay. The man was understanding and said i would receive a refund. But i havent yet.
- 3/5
Water for shower is only lukewarm.
- 4/5
It’s a good place to stay
- 1/5
There was a cockroach in the sink
- 5/5
Quiet, Clean and nice staff
- 2/5
They try and be clean and accommodate but did not feel comfortable staying there. It seems
- 1/5
Dirty, nasty, everytime I flushed the toilet it leaked water…..RUN
- 5/5
Yes
- 1/5
Room was night cleaned. I couldn’t use the drawers due to stuff inside. The clothing rack was all dusty on rope of it. The floor wasn’t swept and none of the outlets worked.
- 5/5
They make you feel like you're part of the family and they work with you and they're low price clean friendly and happy workers staff members are the greatest
- 5/5
Yes all services we're excellent
- 1/5
The mades were rude bang on the door 8 in the morning popped her head through the window and walked in my room well I naked after I told her I didn't want service and how to do not disturb sign
- 5/5
Yes
- 1/5
No towels and grimy moldy
- 2/5
Terrible bed, pillows, loud banging and yelling at night.
- 1/5
I don't have anything against the hotel. This place was great before. I just missed out cause I couldn't make it to my destination
- 1/5
When i got there had to wait about 30 min for someone to check me in and. When i cot to the room the tv did not work. Poorly patched ceiling in the shower. Burns on the bed and curtains nightstand was also broken. Pillows smelled of heavy bleach. I ended up leaving early and sleeping in my truck at my jobsite
- 1/5
0
- 1/5
the room was dirty the towels had been used and were very dirty. there was an alcohol sticker covering the area where the smoke alarm should have been. there was soap in the shower from the previous person. there was no hot water. didnt even up staying we checked out and they wpuldnt give us a refund l.
- 1/5
Terrible. Roaches and dirty rooms. Left and didn't even stay the night
- 5/5
Good
- 2/5
The room looked better in the pictures. The room smelled and the bathroom was dirty and the exaust fan was hanging out
- 5/5
Everything outstanding…
- 1/5
I didn't know if the Roaches or staff ran the place. There were Roaches in the bed, bath tub, counters and appliances. This place is disgusting and made me sick to the stomach.
- 4/5
It was a good room
- 2/5
Poor condition. Noise level is high.
- 2/5
The Motel attendant was super rude. The room smelled like urine. The TV I had was bleeding color.
- 1/5
Staff yelled at me upon check in. My keycard didn't work and needed help, and the person at the counter yelled at me. The room was gross, and I felt dirty being there. I walked passed people getting high and stepped in pee walking up the stairs to my room. I wouldn't wish a stay here on my worst enemy.
- 1/5
bugs are in the room
- 1/5
Yes it stays cold
- 2/5
The room was very dirty. Stains and holes on the bedding and towels. Sink and floors rusted over.
- 1/5
The room was so disgusting. I turned around and left never even got to stay didn’t get my money back. I have pictures and they still didn’t even offer anything for my inconvenience from being out of town.
- 1/5
This place has bed bugs, unfortunately my aunt suffered a horrible reaction to the bed bugs. I pray this message helps anyone else wanting to visit the property.
- 2/5
Room has an “old smell”.
- 5/5
Parking is safe and plentiful
- 1/5
Over priced for a very dirty place. I found hair on towels, dirt and dust practically everywhere on the floor! tub was gross, dirty sheets and pillows. I didn’t dare walk barefoot. Many Homeless people are roomed there, it was all an unpleasant experience.
- 1/5
This hotel didn’t meet any of my expectations and could use some improvements. It was pretty dirty, with bugs and unpleasant smells everywhere, and many amenities like the AC, microwave, and freezer weren’t working. I tried to find a better room after the first one, but unfortunately, the issues persisted. Sadly, my experience was not positive, and I feel this hotel migpersisted. I couldn’t stay in the hotel. I had to forfeit my money to leave and look for somewhere else, so I don’t get rash sleeping on that dirty bug's bed.
- 1/5
This hotel is rundown, and probably a biohazard. The only good thing about about this hotel was the water pressure. When we pulled up to the hotel I knew we were in for it. Shady characters hanging around outside and 4 broken down cars were parked outside. Checked in and when we got to the room it smelled like cigarette smoke, and the room is extremely small. There were stains on all the walls, the curtains had cigarette burns in them, there was hair on the sheets, remote control had grime build up on it, the lamp was missing its shade, and the bathroom was absolutely atrocious. Black mold in the corners of shower, tub was stained with dirt and grime, baseboards were falling apart. I tried to call front desk and the phone in the room didn't even work. So I walked up to the office to see if I could get a different room. They switched my room and apologized but when I got to the new room it's wasn't much better. Dirt and stains cover every inch of the walls, the microwave looked like something out of a science experiment and it didn't even work. Anything that had metal on it was rusty. There were cotton pads wrapped around the fire sprinklers and there was no smoke alarm in the room. The shower in the second room still wasn't the cleanest, but the water pressure in the shower was so strong and thank God because I felt so disgusting sleeping there. take my advice go anywhere but here. Your better off sleeping in the car.
- 5/5
The management was very accommodating.
- 3/5
Was okay
- 1/5
There was roaches, toilet sounded like the water was running none stop. TV did not work. Upstairs room was loud all night. A-lot of homeless people sleeping on the side of building.
- 2/5
There were cockroaches in the room
- 3/5
Just Okay. Beds are comfortable. The microwave does not work. No teabags. Poor service. The internet says there is a breakfast available. But when I asked them, they said they stopped serving the breakfast.
- 5/5
Was ok
- 1/5
Roof was leaking water in the middle of the night. Notice 3 Cockroach by the bottom of the floor where the sink was at
- 1/5
My first room had roaches, and the toilet was clogged. Then I was moved to another room. The floor and wall looked like they had dried blood on them.
- 5/5
Easy check-in, great location in San Jose, free parking and WiFi.
- 1/5
many bug and crock
- 5/5
Perfect
- 5/5
The room was thoughtfully set up with everything you could need — coffee, water, a microwave, refrigerator, and a flat-screen TV. The layout was so well-designed that it felt more like being at home or in a cozy apartment than in a hotel. The shower was refreshing, the air conditioning worked perfectly, and even the lighting added to the warm, peaceful vibe. Everything was super clean, smelled amazing, and created a sense of calm. What made it even better was how convenient the location was — just off the freeway, close to restaurants, and walking distance to nearby stores. I honestly didn’t expect it to be this clean, comfortable, and well-prepared. It was truly a beautiful stay in every way.
- 5/5
I had a great experience thanks to Rishi! He was very fast, consistent, and went above and beyond to work with my timing. I was even able to keep the same room with a different reservation because of his help. Since I was new to the location, I didn’t really know what to do, but Rishi guided me through everything and made the process smooth and stress-free. Excellent service — truly appreciate his professionalism and kindness!
- 5/5
Nice
- 3/5
Not terrible, but I wouldn't stay here again. The room is small. My roommate and I were tripping over each other constantly just to move around. The ice machine on the ground floor was broken. We stayed 2 nights, and when we asked for fresh towels the 2nd day, they were out. A motel was out of towels. They said they'd do a load the next morning at 9am, but we were checking out at 8am. The shower, sink, and toilet were clean, but the floor was not (bare floor, needed mopping, we kept our socks on), the lampshade was covered in a heavy layer of dust and grime, and there were old orange peels and plastic bags left in the drawers from previous guests. The shower curtain rod was not attached to the wall, it was just a tension rod, but it wasnt at proper tension and kept falling down. Overall, I never felt unsafe, the AC worked, and the bed was comfortable, but the room overall was not comfortable and I would try someplace else next time.
- 5/5
It was convenient access to highways and stores
- 1/5
Husband woke up in the middle of the night bit up from bed bugs and was switched rooms and woke up to roaches all over the room very dirty place do not recommend at all
- 1/5
Felt like motel then a hotel. Quite a few people hanging out outside smoking weed, and someone urinating in the bushes. Got into the room and the top cover had a cigarette ash burned hole in it. The cherry on top were the roaches running around in the restroom and the roach poop was were in certain spots.
- 1/5
roaches in the room
- 1/5
The hotel had roaches in the bed, floor and walls. It was very disturbing and I'll never go there again!
- 1/5
Half of the AC worked there were roaches in that room in the TV did not work at all
- 1/5
Don’t stay here
- 1/5
I am not sure why the place isn’t clean. It can’t be that hard to scrub floors and tidy up.
- 5/5
Nice place
- 2/5
Its dirty
- 3/5
I asked for shower towel and nobody came to deliver it
- 5/5
The water pressure is awesome 😎💯
- 2/5
The TV didn't work.
- 3/5
Location is good for traveling the Bay area.
- 5/5
Quiet
- 5/5
Nice and quiet
- 5/5
It was quiet
- 1/5
The room we were initially given smelled like mildew and there was standing water on the floor. I alerted the desk and we were promptly switched into another room. This was great and would have raised the rating however, rather than calling to ask, we received a loud knocking/ pounding in the door after 11pm from the desk clerk asking if we had showered due to something leaking on the floor below us. Overall, for the price, you get what you pay for. I was hoping to give some grace with the initial service but, the way in which the desk clerk BANGED on our door was completely unacceptable.
- 2/5
Property is not accurate with the photos listed on the website- Dirty towels lots of Dirt on curtains and around the property and of course they have the no refund policy which it makes sense so people are obligated to stay after seeing the truth .
- 1/5
The room I stayed in is not suitable for accommodation in its current condition. I strongly recommend repairing the damaged areas and ensuring the room is properly maintained before making it available for reservations. This was a very unpleasant experience.
- 1/5
stairwells smell like spoiled beer and urine. I had to wash my shoes before getting into my car. I had reservations for 2 nights. 1st night someone jiggled door handle. Cords taped in the room outlets. Smoke detectors missing with tape in its place. I refused to stay the 2nd night. No refund at all. No compensation and no apologies. I lost 1 night but my saftey and well being are so much more than refund. Going to my room all i smelled was urine, beer and drugs! HORRIBLE EXPERIENCE!!!!
- 2/5
The guest towels in the bathroom has stains on them. The ceiling fan and light in the bathroom was literally falling off and hanging by a couple of wires that was completely filled with dust. The floors have not been swept the room had a smell of mildew and cigarette, even though I requested a non-smoking room The younger gentleman at the check-in office had all my information wrong. He wanted to charge me $30 over when I paid on our hotels.com and I told him I already paid pre-pay for the room and then he saw his error. I also asked three times for a room on the first floor and then when he gave me my room keys he said oh sorry nothing on first floor only second floor. This proves to me he was not listening to the customer
- 5/5
Convienent and affordable
- 2/5
Dirty outside. Cockroaches inside
- 5/5
Clean room, clean bed
- 2/5
Dirty room had bugs, had to get my own pillows, bathroom had mold and dirty walls, had to ask for the microwave and the coffe pot was dirty and didn’t work
- 1/5
The curtains are for you the feeling of the bathroom is coming down the phone doesn't work and the picture that I saw on the app it doesn't match they show you a beautiful room but when you get there the room is not that good and for what you pay it's not worth it
- 1/5
No communication
- 5/5
I dont know
- 1/5
The room was dirty when I entered it throw up in the same no when I got moved to another room the remote and tv did not work and I seen a cockroach
- 2/5
Bathroom floor was gross. Ceiling in shower had parts coming off - desperately needed repairing. Bed was fine. I guess I shouldn't have expected more for the price, but it just felt dirty.
- 1/5
The hotel was not what was represented in the photo. Need repair, water pressure in second room was only slightly above the first. The general upkeep was subpar.
- 4/5
Rooms are very clean and comfortable.
- 1/5
N/A
- 1/5
Walking to our room we passed heavy smoke smell coming from other rooms, both lamps inside the room were filthy and lamp shades stained and taped, walls were dirty, blanket didn’t cover width of mattress, curtain had tape over a hole in it, woman was screaming outside at night at a man and sounded in distress, hotel staff confirmed police were called, they came and two gentlemen just outside our room stayed out in outdoor hallway talking and smoking, building across the way is a rental party hall and was thumping music, heard a woman outside our room at 2:30 am.
- 1/5
Tub and toilet were leaking BADLY. Hot/cold faucet was reversed. Smoke alarm was missing from bracket. There was food in the Fridge from previous customer. A/C blew damp air. Sink was plugged. TV remote didn’t work. Lots of drug use in the parking lot and on stairway.
- 1/5
The one and only thing this place has was a comfortable bed. However, we weren't sure if the bed blankets were clean. I know the top 2 weren't but the sheets were. The place was noisy like a dance club! Never sleep next to the stairs. I don't know what was on the floors . Oops I took off my socks . We put a blanket down just to walk on the floors! Pieces of floor missing.. and the absolute final touch was the cockroach on the dam wall. My kid video taped it for me like I needed to see it later . Barf! The parking lot was so gross and smelled. Never again!
- 1/5
Very Dirty, Roaches crawling around, lamp shades very dirty with stains, Curtains diry with holes, floors were nasty dirty & sticky. Parking with very compact. VERY GHETTO
- 1/5
Very dirty! Towels were stayed black, curtains were DIRTY and had BLOOD stains!! Ventilation was covered in dust. Floors were dirty. This motel seems to be used as temporary housing
- 1/5
The room smelled so bad and it was sooo dirty we had to leave and no refunds for any reason it says
- 3/5
Good
- 5/5
Good
- 2/5
Killed 4 cockroaches in my room. It was too late to leave and I was exhausted so I stayed after killing two small ones. Found another two scurry across the desk when I woke up. Get what you pay for I guess
- 1/5
Check in quick and easy. They lock up the front around maybe 8p. Family and i felt unsafe. Bed sheets had small stains. Picture of the rooms of this place is not what it looks like. Dirty outside as well. Smells. We came left for a while and checked out right away. Small space.
- 2/5
Room i was in was noisy. Lots of trash near my room
- 5/5
Very little amenities
- 1/5
Don't waste your money. This is a horrible hotel. Dirty. Stains. Bed too tall, uncomfortable and noisy. WiFi far too slow and keeps crashing. 50 feet from a loud highway. No hangers for clothes. AC difficult to adjust to a comfortable temperature. Missing lamp shade. Unsafe parking lot with homeless transients. Several piles of dog feces near the unit door. Hundreds of cigarette butts all over the grounds.
- 1/5
it was ABSOLUTELY NOTHING!!! like the pictures it looks super old and super trashy. you feel nasty in the bedroom just super rotten and old.
- 2/5
The Hotel front desk said that no service after 6pm. We reserved a room for two nights. The room was not like the pictures at all. Looked like an attempt at a restoration. Visible signs unprofessional shower insulation. The room had two small towels. I asked for some towels and they made me feel like I was begging for was what is expected. Will never use the hotel again.
- 1/5
But it’s the worst part of Milpitas. Homeless and prostitution in the area. Service was terrible. They had no laundry service and there was no BBQ grill onsite which their online site says they have. And I had to have my room key rescanned every day for the 7 days I was there. Totally unacceptable. This place sucks.
- 3/5
It has no microwave in the room and no TV remote control.
- 1/5
Needs improvement
- 2/5
They are a lot of homeless around the building, the parking lot is full and needs to get clean up .the internet is not good
- 2/5
N/A
- 1/5
I reserved a non-smoking room through Expedia and paid in full in advance. When I arrived at almost midnight, it was obvious that they had given my non-smoking room to someone else since all that they could provide was a smoking room. I informed the surly and conversational English-challenged clerk that that was unacceptable, and either provide the non-smoking room per the fully paid reservation or issue a full and immediate refund. He refused to do either. I will never patronize the Executive Inn again since there are other similarly priced local hotels that are clean, safe, and provide the type of room that the customer requested and paid for. I strongly suggest that others also patronize those establishments and not the Executive Inn.
- 2/5
Definitely not what the pictures online showed. Not family friendly. Property has a lot of people living there long term. It was good enough for our short trip and was a place to sleep and shower but that was all.
- 1/5
If you've ever read about bed bugs, they're really difficult to get rid of, they bite, and once they crawl into your luggage they spread to your home and it's really difficult to escape them after they get into your clothes and things. We immediately left. Luckily we didn't have our bags out and sitting around, and had to check them carefully. So far we have seen no signs of being infested. Thank goodness we did not stay the night. To their credit, the hotel gave us a refund, but they also didn't seem surprised at all. There was no expected horrified reaction, and they didn't ask to see pictures or videos. They didn't ask for proof. Just as soon as I said there were bed bugs, they sort of started processing the refund. I suspect that they already knew, which is why I'm leaving the review.
- 1/5
The a/c did not work. The room temperature remained in the upper to mid 70's to low 80's. Due to people living in the hotel, roaches were present! Also, if someone in an adjoining room are taking a shower, it caused the water-pressure to be very low which would cause the shower to shake and produced an extremely loud and abnoxious sound!
- 1/5
Having a fridge and microwave was the best thing about the place.
- 1/5
Nothing executive about it. The blankets were stained and had cigarette burns. There were drawings and stains all over the walls. The floors were dirty. The bathroom smelled so bad. It was the worst inn I’ve ever been in.
- 1/5
The property was filthy. The toilet didn't work properly. Just a gross place.
- 5/5
I stay here many times
- 4/5
Good
- 1/5
Checking in was a breeze but when I got into my room and looked into the shower I noticed the shower had previous patchwork above the shower with visible mold. And the next day when I got home I had a lot of bug bites all over my body.
- 2/5
The pillow case was dirty only 2 pillows no comforter there was no soap in shower and no smoke alarm
- 5/5
Good
- 1/5
Bed bugs, not a great place
- 2/5
Tv didn’t work properly, fridge was unplugged from hard to reach socket, staff was minimally concerned, room was tiny, dingy motel.
- 4/5
Nice
- 1/5
It’s basically a homeless inn. Don’t let the pictures and the price fool you. “No refund for any reason” for a reason. Filthy and disgusting. The smell is the worst. Good luck staying there for just 1 night
- 1/5
Area is terrible
- 5/5
Clean and affordable
- 2/5
Dirty and old
- 2/5
I don’t feel safe
- 4/5
Good
- 1/5
Other than that, the staff, more specifically, the front desk.people a rude and barely speak english. The room is pretty enough, the bed it's comfortable, air conditioning, television, microwave and refrigerator all working. I don't see any brooches, no bed bugs. Do you get what you pay for.
- 5/5
Amazing
- 5/5
Amazing
- 3/5
The cleaning lady was very cordial but she was limited to what she could do. Counters, tables and appliances had sticky surfaces. The corridors had a lot of garbage scattered. Walls were marked with old drippings. Hot water was plentiful and the air condinioted worked well.
- 4/5
J
- 1/5
Place is very dirty. Lots of homeless people around.
- 5/5
amazing service and good hospitality. The guy recommended me good indian food.
- 5/5
Great location and reasonable price
- 4/5
Great customer service friendly staff
- 5/5
Amazing
- 1/5
We checked in late, front desk was rude to the couple in front of us. Pretty sure there was puke on the stairs. The room smelled like bleach but we were so tired we immediately fell asleep. When we woke up we got to see how disgusting the room was. Tissue shoved in the door peephole, mold in the shower, smoke detector was missing, walls and floor were covered in dirt.
- 1/5
We had a room that wasnt fully sealed off from outside noise. We saw a roach in one of the rooms.. the cleaning solution was really strong from the house keeping. Area is great but this place was somehwat filthy..
- 3/5
Cons: outside the room cleanliness is street level. Noise of the highway is high. Staff could be a bit more friendly.
- 4/5
Limited eating places and noisy cars
- 4/5
Front desk easy check in, allowed us to change night to next night - need better towels
- 5/5
Clean room with an affordable price.
- 4/5
Thanks for the service
- 1/5
Cockroaches and bedbugs
- 5/5
The room is nice and clean
- 1/5
Would not stay here
- 1/5
its not a hotel and its super bad for its price
- 1/5
We did not stayed in this hotel it was horrible I recuested my refund.we left this place right after we saw it I have to make other reservations at Hilton at Expedia
- 1/5
Dirty rusty staircases also uneven hard to walk up. The location is very noisy. I was woken up multiple times due to the noise. A freeway and busy high traffic street was the view from my room. The entire hotel is due for renovations.
- 2/5
Place was ok but we had a few roaches to deal with. We also had only a half a roll of toilet paper.
- 1/5
I saw many roaches!
- 5/5
Staff is excellent - always accommodating requests and ensuring your time is pleasant. Great value for the price.