Mill Tree Inn
About Mill Tree Inn
The Quality Inn hotel is located near Interstate 40 and Highway 51. This hotel is just minutes from the Naval Support Activity Mid-South Navy base, the USA Stadium ballpark and the Memphis Motorsports Park racetrack. Additional Memphis attractions within 25 miles include: FedEx Forum arena, which is the home of the NBA Memphis Grizzlies, Beale Street music and entertainment district, Graceland estate, former home of Elvis Presley, Mud Island River Park, Memphis Botanic Garden The surrounding area offers activities including hiking, biking, fishing, golfing and much more. The Wolfchase Galleria shopping mall has more than 130 stores. A variety of dining establishments are nearby, including the Los Reyes restaurant located on hotel premises. Hotel features and amenities include free continental breakfast, free coffee, free high-speed Internet access, free local calls, seasonal outdoor pool, a public computer with Internet access, in-room desks, and access to copy and fax services. All rooms come equipped with down pillows, coffee makers, microwaves, refrigerators, hair dryers, irons and ironing boards. Some rooms feature pillow-top mattresses. Nonsmoking rooms are offered. Laundry facilities are available on the premises for added guest convenience.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Breakfast available
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Full kitchen / kitchenette
- Pool
- Spa / sauna
- Pet friendly
- Smoke-free property
- Elevator
- In-room safe
Reviews
The hotel reviews collectively express a strong dissatisfaction with the cleanliness, maintenance, and safety of the property. Many guests reported issues with dirty rooms, broken amenities, and false advertising.
- Friendly staff
- Good location
- Unclean rooms and amenities
- False advertising and hidden charges
- 0.5/5
Bad
- 5/5
They did not have right sheets after asking 2 x there was weed smell and it was noisy
- 1/5
Estaba muy sucio
- 3.5/5
Convince to everything you need close by No cream or sugar for coffee website say it's breakfast no there so really disappointing then not have towels at office if you need bring them dirty ones I night shift assistant before at comfort inn worked for 10 years I always had things convenient for guest always make feel at home plus there no slip restant towels for bathroom very slippery and dangerous for guest getting out of bath or shower need better updates
- 3.5/5
No cream or sugar for coffee website say it's breakfast no there so really disappointing then not have towels at office if you need bring them dirty ones I night shift assistant before at comfort inn worked for 10 years I always had things convenient for guest always make feel at home plus there no slip restant towels for bathroom very slippery and dangerous for guest getting out of bath or shower need better updates
- 0.5/5
Nothing Everything
- 0.5/5
Nothing Everything
- 3/5
Pleasant
- 2.5/5
Not start harassing people to leave at 9:00 when check out isn't till 11:00
- 2.5/5
Our stay was okay except for the morning of the nine at 9:00 the room service came and strip the beds while we were still in the room getting ready and then they kept knocking on the door telling me I was going to have to pay for an extra day because I was still there and check out wasn't until 11:00 am. I rushed my kids and we checked out at 10:42 a.m. Not start harassing people to leave at 9:00 when check out isn't till 11:00
- 4/5
Very good
- 5/5
It was nice
- 0.5/5
Dog being tied up on a long cord next to my room bicycle right out my door in parking stalls people live on the property I did not stay complained at the desk they wouldn’t refund my money very dirty place
- 0.5/5
Dog being tied up on a long cord next to my room bicycle right out my door in parking stalls people live on the property I did not stay complained at the desk they wouldn’t refund my money very dirty place
- 0.5/5
Everything roaches and towels dirty and the junkies
- 2/5
The first room(last king ) was not clean, second room no tissue, no towels I've been here several times this was the worst visit no discounts the lady at the front desk was very nice and polite The unconvinced
- 2/5
The unconvinced
- 1.5/5
The staff was nice. Bedding too thin, the tv wouldn't act right, and my room didn't come with any kind necessities and the toilet had poop in it when I arrived
- 1.5/5
Bedding too thin, the tv wouldn't act right, and my room didn't come with any kind necessities and the toilet had poop in it when I arrived
- 1/5
Roaches everywhere.
- 4.5/5
Superb
- 4/5
Very good
- 0.5/5
Bad
- 0.5/5
Nothing Everything roaches and towels dirty and the junkies
- 2/5
Kicked I out in the smo
- 4/5
Rooms need mopped
- 1/5
Had a lot of roaches
- 1/5
Bug infested! Bed bugs, Roaches, Nets! Smells in room is horrible! Mold is everywhere! Can’t see how they letting that place remain open! Health Department needs to close it down! I’m see to it!
- 1/5
Bug Infested! Bed bugs, Roaches, Nets! Smell is horrible! Mold everywhere! I wouldn’t recommend to no one
- 1/5
That place is Bug infested with Roaches, Nets Bed Bugs! It’s so disgusting! Mold is everywhere! Worst experience ever! I wouldn’t recommend that place to a dog to stay there! The smell in the rooms are horrible!
- 1/5
I will never stay at Mill Tree Again! Worst experience ever! Bug infested! Bed bugs, Nets, Roaches throughout the whole room! Pull Covers back and there was bugs! So disgusting!
- 1/5
Room was old out dated smelled like a cat box in 4 days room was never serviced
- 2/5
It's ok
- 1/5
Manager was rude and unhelpful also their website says they serve breakfast but the kitchens been down for well over a year!
- 1/5
This place is not well-maintained or updated. The first room I went to had not been cleaned. The second room had dead roaches on the floor and the shower was leaking. The whole place smells like mold. I overheard another woman saying she had a leak in her room as well. Additionally, they did not refund me.
- 1/5
Never stay here. This place was disgusting. There were burn holes in the sheets. The sink and toilet were dirty. The floors were disgusting and the room smelled horribly. When you turned on the air the stale smell circulated. It was terrible. The bed was extremely uncomfortable and the blanket had stains all over it. I’ve never stayed somewhere worse in my life. I highly do not recommend this place. Also the TV worked for maybe 40 minutes and then there was a noise from the other room and then no more TV for the rest of the stay. Do not stay here.
- 2/5
The property itself had black mold in room and bed bugs it wasn't as peaceful as I would have liked because of loud music in the parking lot but it wasn't too bad the front desk clerk was friendly but the cleaning lady was rude
- 1/5
When we plugged in my medical device (CPAP) there was sparks coming from the electrical outlets. Then when I told the front desk worker, she informed me that I was not her problem and I will not receive a refund from them. This is a fire hazard!!! I will be contacting the the authorities on the property. They are going to kill someone!!!
- 3/5
It is what it was
- 2/5
Bugs
- 2/5
Water coming through floors when you shower and bugs in room
- 1/5
Went into the first room that they gave me and it wasn't even clean!!! Went back to front desk got the room downstairs. Walked in nothing seemed out of the norm so I stayed. The next morning 4am I get up to get rdy to head to work and roaches were everywhere!!!! This hotel is the nastiest I have been at in awhile. I went to the front desk and checked out. Asked for a refund for the night I wasn't staying 05-10-2035/ 05-13-2025 and the fat chick Jodi at the front desk didn't pay me out for all three nights. Mind you I left at 5am that morning she still charged me for 05-10-2025 even though I left before 11!!!! This place is so nasty and trashy I wouldn't recommend it at any level of desperate measures. I rather sleep in a cardboard box than this " joes apartment " ( roach motel ). Don't waste your time or money!!!! Make sure to check all reviews on Google before planning anything on hotels.com as the reviews are from nasty people as is. P.s. insurance is a waste of money so don't even bother getting that unless u plan on cancelling your trip. They also won't let me upload photos but I have them on Google maps!!!! Stay away at all cost. Unless your trash then your welcome here
- 1/5
"WORSE" experience I have ever had with a hotel! My son and I didn't stay but I still got charged for 1 1/2 hours, while I was look for other accommodations @1 2:am (right there tells you what kind of hotel this is. I wonder if Expedia even checks out these companies that they recommended! I would not recommend this hotel. I would highly recommend " Go Getaway B&B" in Munford TN. Again if all possible avoid the Mill Tree Inn!!
- 4/5
Everything was Nice until I saw bugs in the bathroom
- 2/5
Old n dirty
- 1/5
Terrible. The floor had not been swept. Spiderwebs with bugs in it up in the corner of the ceiling. Outlet covers were missing & all of the outlets weren't working. Black spores (Mold) in the shower. Towel rack & toilet tissue holder were both broken. And we asked for more towels, we were told to give them the used towels, they would wash them & return them to use. It was many hours later... after we had to ask again. I'm not sure how it passes code.
- 1/5
It is a place where people live and was very dirty. Cigarette burns in bedspread. Towels were used. We slept on to of our own blankets and left at 4am. Parking lot full of people smoking weed. Don’t go here. It’s cheap but nothing like pictures show
- 1/5
Garbage piled up outside our door. False advertisement on morning breakfast. No extra towls available, had to share 2 sets between 3 people. Room was not even checked the next day for swap out of dirty towls for fresh towls. Had to call to the office at 9pm for towls.11am check out and house keeping is already banging on the door.shower plumbing is coming out the wall. No toliet paper and we arrived 12am for late chech in. Refund will be getting back!!!
- 2/5
The door to my room did not have a safety latch, and the back end of the card lock was broken off. I was there for a quick trip so just put the table in front of it for feeling some security. There was dirt on the floor and top of the drawers. Breakfast is also listed as included, but was not present.
- 2/5
Bugs in my room. Hung a Do Not Disturb sign, but my room was entered anyway. The website says you have breakfast, but there was absolutely nothing. Not even coffee. The excuse was something about remodeling even though nothing appears to be in process. There's no way the stairs leading down to the pool area are in code. The size of the TV is a joke. The electrical outlets are so loose I couldn't even charge my phone.
- 5/5
Cool
- 1/5
Not safe no shades on lamps nasty beds and furniture was terrible
- 1/5
Do not stay.
- 4/5
Just the price.
- 5/5
I love it was cool
- 5/5
Very clean start very nice and I love it
- 4/5
Nice hotel
- 5/5
Beat place ever
- 5/5
Love this place
- 5/5
Dislike. The maid only came by my room only once. We was there for 3 days. We ran out of towels. They didn't have any replacement with towels... None! And we had garbage backed up we never had any extra bags . And our room floor was horrible, you had to wear socks on your feet at all times. Or keep your shoes on. If not then your feet turned black.
- 5/5
Everything
- 5/5
I love this place and the staff is incredible
- 5/5
I liked the price
- 1/5
On arrival hand wriiten sign "no breakfast served. Asked about pool told not available. Staff said i would be charged for that day anyway. Not very friendly at all.
- 2/5
The air conditioner did not cool the room for 3 hours after I checked in. They blamed it on extreme heat outside, but it was a horrible ac unit. Right before bed, a huge roach crawled across the walls. I killed it and didn't see any others but it have me the creeps.
- 3/5
Hot in the day. But it was cool at night.
- 2/5
Felt very dirty, bathroom light did not work, had several bugs in the room. Overall did not feel safe staying alone.
- 1/5
Sheets were dirty and not changed when house keeping came in. They refolded the used towels that were in the room the night before.
- 3/5
The rooms were really run down and not in the greatest neighborhood. Our bed linens were stained, the curtains were stained and frayed and wouldn’t stay closed. Pics portray a much cleaner environment. Didn’t get wifi as they listed as an amenity and the cable never worked.
- 4/5
It was just ok
- 2/5
Sink faucet was broken. Pillows are lumpy. No breakfast. Block party in the parking lot every night.
- 1/5
Had false charges placed on my credit card for hair dye on bed sheets and a throw with burn holes in it. Never will they get another dime of my money 😔😔😔
- 1/5
False charges were placed on my credit card for damaged sheets and a throw which had burn holes in it. I will never stay at this hotel again.